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Supporting your users’ digital capabilities with our curated resources – Data analytics

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href="http://web.archive.org/web/20220628020831/https://analytics.jiscinvolve.org/wp/2022/05/26/supporting-your-users-digital-capabilities-with-our-curated-resources/#respond">No Comments<span class="screen-reader-text"> on Supporting your users&#8217; digital capabilities with our curated resources</span></a> </span> </li> </ul><!-- .post-meta --> </div><!-- .post-meta-wrapper --> </div><!-- .entry-header-inner --> </header><!-- .entry-header --> <div class="post-inner thin "> <div class="entry-content"> <p><img class="alignnone wp-image-2990 size-full" src="http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/building_digital_capability_computers.jpg" alt="" width="1040" height="350" srcset="http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/building_digital_capability_computers.jpg 1040w, http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/building_digital_capability_computers-300x101.jpg 300w, http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/building_digital_capability_computers-1024x345.jpg 1024w, http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/building_digital_capability_computers-768x258.jpg 768w" sizes="(max-width: 1040px) 100vw, 1040px"/></p> <p><span data-contrast="auto">The discovery tool, a key part of our </span><a href="http://web.archive.org/web/20220628020831/https://digitalcapability.jisc.ac.uk/" target="_blank" rel="noopener"><span data-contrast="none">Building digital capability</span></a><span data-contrast="auto"> service, helps individuals to identify their digital strengths. It also aids individuals in identifying areas they might like to work on to improve their overall ability to take advantage of the wide range of opportunities available to them in a digital world.</span></p> <p><span data-contrast="auto">The question sets in the discovery tool are targeted at different groups, including staff and students in general, teaching staff, individuals with responsibility for accessibility, library staff, and students just starting out in Further or Higher Education. Completing any of these question sets generates a personalised report. This report is ideal for staff to use in professional development reviews (appraisals) as well as for students to use in tutorials. </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> </span></p> <figure id="attachment_2973" aria-describedby="caption-attachment-2973" style="width: 267px" class="wp-caption alignnone"><a href="http://web.archive.org/web/20220628020831/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot.png" target="_blank" rel="noopener"><img loading="lazy" class="wp-image-2973 size-medium" src="http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-267x300.png" alt="" width="267" height="300" srcset="http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-267x300.png 267w, http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-768x861.png 768w, http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot.png 830w" sizes="(max-width: 267px) 100vw, 267px"/></a><figcaption id="caption-attachment-2973" class="wp-caption-text">Report section of the Discovery Tool (click to enlarge)</figcaption></figure> <p><iframe loading="lazy" title="Building Digital Capabilities - Leeds Trinity University" width="580" height="326" src="http://web.archive.org/web/20220628020831if_/https://www.youtube.com/embed/8bDo6YaPFqw?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe></p> <p><i><span data-contrast="auto">Patrick Turner from Leeds Trinity University told us about how he has implemented the discovery tool at the university. He has actively worked with academic staff and ingrained the tool in professional development programmes. (Captions embedded in <a href="http://web.archive.org/web/20220628020831/https://www.youtube.com/watch?v=8bDo6YaPFqw">YouTube video</a>)</span></i><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> </span></p> <p>&nbsp;</p> <p><span data-contrast="auto">Completing a questionnaire should not be the end of a user’s journey with the discovery tool. We have chosen some key resources to help individuals reach the next level in their digital journey. Resources are highlighted in two key places &#8211; in the resource bank and in a user’s report. Users can keep returning to the tool at their leisure to consult these resources. When promoting the tool, it is well worth pointing out these resources to your users, as well as how they can access them. We would recommend users bookmark the resource bank, and why not have a direct link on your intranet pages too?</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> </span></p> <p><span data-contrast="auto">At the end of each section of the personalised reports are selected resources that are a great first step to developing skills in particular areas of digital capability. These are resources we have identified as particularly useful for key areas of the capabilities framework.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> </span></p> <figure id="attachment_2970" aria-describedby="caption-attachment-2970" style="width: 300px" class="wp-caption alignnone"><a href="http://web.archive.org/web/20220628020831/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-2.png" target="_blank" rel="noopener"><img loading="lazy" class="wp-image-2970 size-medium" src="http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-2-300x243.png" alt="Screenshot of where the resources appear in the report section of the discovery tool, after the text that outlines an individual’s capabilities in a particular area of digital capability. The resources section is a carousel of thumbnail images and short descriptions which a user can scroll through" width="300" height="243" srcset="http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-2-300x243.png 300w, http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-2-1024x829.png 1024w, http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-2-768x622.png 768w, http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-2.png 1084w" sizes="(max-width: 300px) 100vw, 300px"/></a><figcaption id="caption-attachment-2970" class="wp-caption-text">Resources surfaced in the report section of the Discovery tool (click to enlarge)</figcaption></figure> <p><span data-contrast="auto">To access these resources after a user returns to the tool, they just need to navigate to the discovery tool, and click the “Reports” link on the left-hand side of the screen. From there they can access their completed question sets and reports and see the selected resources again.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> </span></p> <figure id="attachment_2971" aria-describedby="caption-attachment-2971" style="width: 300px" class="wp-caption alignnone"><a href="http://web.archive.org/web/20220628020831/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-3.png" target="_blank" rel="noopener"><img loading="lazy" class="wp-image-2971 size-medium" src="http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-3-300x243.png" alt="Screenshot of the discovery tool, showing that users can click on the &quot;Report&quot; link to access their previously taken question sets" width="300" height="243" srcset="http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-3-300x243.png 300w, http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-3-1024x829.png 1024w, http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-3-768x622.png 768w, http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-3.png 1084w" sizes="(max-width: 300px) 100vw, 300px"/></a><figcaption id="caption-attachment-2971" class="wp-caption-text">Accessing completed question sets and resources (click to enlarge)</figcaption></figure> <p><span data-contrast="auto">The discovery tool also contains a curated resource bank, broken down into the elements of the overall digital capability framework and the more targeted capability frameworks (online teaching, effective teaching, accessibility, new students). To access these, from the discovery tool home page users simply need to click through to the resource bank and they can explore playlists of resources in different areas of digital capability. </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> </span></p> <figure id="attachment_2972" aria-describedby="caption-attachment-2972" style="width: 282px" class="wp-caption alignnone"><a href="http://web.archive.org/web/20220628020831/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-4.png" target="_blank" rel="noopener"><img loading="lazy" class="wp-image-2972 size-medium" src="http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-4-282x300.png" alt="Screenshot of the resource bank in the discovery tool, showing resources broken down into categories that relate to the digital capabilities framework" width="282" height="300" srcset="http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-4-282x300.png 282w, http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-4-768x818.png 768w, http://web.archive.org/web/20220628020831im_/https://analytics.jiscinvolve.org/wp/files/2022/05/report-screenshot-4.png 880w" sizes="(max-width: 282px) 100vw, 282px"/></a><figcaption id="caption-attachment-2972" class="wp-caption-text">The Discovery tool&#8217;s curated collection of resources (click to enlarge)</figcaption></figure> <p><span data-contrast="auto">New resources are added regularly and out-of-date resources are replaced with more suitable ones that emerge. Currently there are over 800 resources in the resource bank. Although there is a very wide range, they are carefully curated based on criteria of relevance, quality and timeliness. We do not intend to overload users with too many resources. We also try to ensure a balance between the areas of concern raised by further education colleges, higher education organisations and skills providers, as well as resources that address the needs of those working at the different levels of the capability framework.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> </span></p> <p><span data-contrast="auto">The descriptions that accompany resources make it clear who a resource is relevant for, especially what sector it is targeted towards (e.g. HE, FE, skills), and what level of capability the resource speaks to. Most resources would be of use to the vast majority of users. We have included a wide range of types of resource, including online courses (MOOCs and smaller learning modules), blogposts, guides, how-to videos, webinars, useful productivity and proficiency tools, community mailing lists, and Jisc services. Users should be able to find something to match their personal learning preferences quite easily.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> </span></p> <p>&nbsp;</p> <p><iframe loading="lazy" title="Jisc BDC Discovery Tool for Students" width="580" height="326" src="http://web.archive.org/web/20220628020831if_/https://www.youtube.com/embed/GiRJTd6Ztag?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe></p> <p><i><span data-contrast="auto">A student from Plymouth University told us about how she has found the discovery tool invaluable in the first year of her PhD course. Her report identified some of the productivity skills she needed to work on and has shown her some of the areas that will be beneficial to work on to aid her in the job market in the future. (Captions embedded in <a href="http://web.archive.org/web/20220628020831/https://www.youtube.com/watch?v=GiRJTd6Ztag" target="_blank" rel="noopener">YouTube video</a>)</span></i><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> </span></p> <p>&nbsp;</p> <p><span data-contrast="auto">In order to make the resource bank even more useful to individual users, organisations are permitted to add a selection of their own resources. Up to 15 resources can be added into the discovery tool by organisational administrators. When you have been set up on the discovery tool the default is seven but this can be upgraded if you </span><a href="http://web.archive.org/web/20220628020831/https://digitalcapability.jisc.ac.uk/get-touch/" target="_blank" rel="noopener"><span data-contrast="none">get in touch</span></a><span data-contrast="auto"> with the customer success team. Resources you add will only be viewable by those in your organisation. Adding your own resources means users can more easily find resources relevant to their learning journey in your organisation. </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> </span></p> <p><span data-contrast="auto">There are lots of factors you might consider when deciding which resources to add, but we have found it is particularly worth adding links to internal training offerings and information about the specific support available in your organisation. To make the best use of the 15 resources, you may consider linking to pages that collate information about the range of support available in a range of digital capability areas. For example, you might link to an intranet or VLE page that outlines internal training opportunities, how-to guides or support documentation. This may be more useful than linking to individual external resources (e.g. external courses, websites or blogposts) on specific areas of digital capability. On the other hand, if there are particular areas of capability that concern your staff or students (e.g. how best to use platforms like LinkedIn or how they can legally reuse copyrighted materials) you may decide linking to best practice guides is more useful. It is up to you! Do take a look at our </span><a href="http://web.archive.org/web/20220628020831/https://digitalcapability.jisc.ac.uk/dashboard/subscribers-hub/guidance-using-discovery-tool/" target="_blank" rel="noopener"><span data-contrast="none">guidance for organisations</span></a><span data-contrast="auto"> if you have not already added resources to the discovery tool.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> </span></p> <p>&nbsp;</p> <p><iframe loading="lazy" title="Building Digital Capabilities - Aberystwyth University" width="580" height="326" src="http://web.archive.org/web/20220628020831if_/https://www.youtube.com/embed/ojAg4e-5f0U?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe></p> <p><i><span data-contrast="auto">There are many different approaches colleges and universities have taken towards implementing and embedding the discovery tool into various contexts for staff and student use. Sioned Llywelyn from Aberystwyth University spoke to us about how she got users on board and her approach to identifying gaps in digital capabilities development. (Captions embedded in <a href="http://web.archive.org/web/20220628020831/https://www.youtube.com/watch?v=ojAg4e-5f0U" target="_blank" rel="noopener">YouTube video</a>)</span></i><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> </span></p> <p>&nbsp;</p> <p><span data-contrast="auto">This blogpost has discussed the resources that sit behind the question sets, and how they can be accessed by users. As well as thinking about how you might embed the question sets in your digital capabilities support offering for staff and students, it is also worth thinking in particular about how you can promote the resources to your users. This will help encourage return visits to the tool, but more importantly encourage individuals to identify training and support to help them further along their journey towards digital confidence. Please take a look at our </span><a href="http://web.archive.org/web/20220628020831/https://digitalcapability.jisc.ac.uk/dashboard/subscribers-hub/implementing-discovery-tool-your-organisation/" target="_blank" rel="noopener"><span data-contrast="none">subscriber’s hub</span></a><span data-contrast="auto"> for further approaches to embedding the tool in your organisation.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> </span></p> <p><span data-contrast="auto">Explore our discovery tool </span><a href="http://web.archive.org/web/20220628020831/https://jisc.potential.ly/pages/rHg5ccZHhqVB" target="_blank" rel="noopener"><span data-contrast="none">resource bank</span></a><span data-contrast="auto"> (subscribers only).</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> </span></p> <p><span 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