Operations strategy consulting services

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//Analytics : Triggers loginSuccessful event on inter user's login $(document).ready(function(){ var prepareUserRegLinks; var internal_login_status_cookie = Cookies.get("internal-login-status"); if(internal_login_status_cookie){ $(document).trigger("loginSuccessful"); rmvCookie("internal-login-status","/"); } //PR-2366: User Access Control landing page's requestAccess button link updates based on user's request. if ($('#access-control-section').length > 0) { var accessControlSection = $('#access-control-section'); var accessControlButtonWrapper = $('#access-control-section').find($('#pwc-access-button')); var accessControlButton = $(accessControlButtonWrapper).find('a'); const requestClasses = {requestAccess:"request-access", requestPending : "request-pending", requestApproved : "request-approved"}; $(accessControlSection).find('.help-block').html('Some error occured with creating access control request'); var userLoginStatus, approvalStatus=""; var currentPagePath = 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$(accessControlSection).data('accessControlGroup'); reqObj.accessControlLandingPage = currentPagePath; reqObj.accessControlRequestedPage = $(accessControlButton).attr('href'); reqObj.locale = 'en_01'; $(accessControlButton).attr('href', 'javascript:void(0);'); $('#pwc-access-button a').click(function () { if ($(accessControlButtonWrapper).hasClass(requestClasses.requestAccess)) { $(accessControlButton).button('loading'); reqObj.accessControlRequestedTime = "1740129550215"; $.ajax('/bin/requestAccessServlet', { data: JSON.stringify(reqObj), type: "POST", dataType: 'json', contentType: 'application/json; charset=utf-8', mimeType: 'application/json; charset=utf-8', success: function (rawData, status, xhr) { SuccessCode = rawData.result.SuccessCode; $(accessControlButton).button('reset'); switch (SuccessCode) { case '[0000]': $(accessControlSection).find($('#accessControl_GeneralError')).hide(); 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Artificial intelligence and machine learning; Robotics; Software-as-a-service; and the Industrial Internet of Things. How do you put it all together in a coherent way that enables your operating model to deliver strategic advantage?</p> <p>That’s where we come in. For decades, Strategy& has played a leading role helping clients improve and even reinvent their operations. Our long-held reputation as the “practical strategists” and leading foresight in operations give us a unique positioning this field. The firm’s expertise in operations strategy was further enhanced by the acquisition of Management Engineers in 2013, adding deep operations capabilities, and implementation-driven approach, and experience across the manufacturing, chemicals and industrials sectors.</p> <p>Today, as part of the PwC network, we turn vision into reality. We’ll work alongside your teams to help transform your capabilities systems, solving problems right from the start, while building resilience for the future. We’ll build automation, raise productivity, <a adhocenable="false" href="/gx/en/unique-solutions/fit-for-growth.html">cut costs</a> and accelerate <a adhocenable="false" href="/gx/en/unique-solutions/capabilities-driven-strategy.html">growth</a>—enabling more efficient production, higher levels of customer satisfaction and a stronger corporate culture. This is what we do. 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"\/content\/dam\/pwc\/network\/strategyand\u002Dcollection\u002Dfallback\u002Dimages" : "\/content\/dam\/pwc\/network\/collection\u002Dfallback\u002Dimages" ); }); </script> <script> //Digital Data Analytics Interaction For Serach Tearm $(document).ready(function(){ SearchTerm("input.search.pull-right"); SearchTerm(".input-search"); }); </script> </div> </div> </div> </div> </div> </div> </section> </div> <div class="section container responsivegrid"> <section id="help" class="cmp-container page-section page-section--col-white videobghost " data-wcmmode="false" data-parallax="true" data-videoParallax="false" data-videoId="videoelemente110a614-695c-28c5-73fe-019561350997" data-videoAutoplay="true" data-videoLoop="true" style="height:; background-size:cover; background-position:center top; background-image:; background-color:; "> <div class="parsys sectionpar"> <div class="reference-xf experiencefragment"> <div id="reference-xf-7f9b85f499" class="cmp-experiencefragment cmp-experiencefragment--operations-strategy-how-we-help-clients"> <div id="container-c38366b8af" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="summary-explorer-v2 tabs panelcontainer aem-GridColumn aem-GridColumn--default--12"> <div class="summaryexplorerv2-heading__container"> <div class="container"> <div class="row"> <div class="col-sm-8 summaryexplorerv2-heading__sub-container"> <h2 class="summaryexplorerv2-heading">How we help clients</h2> </div> </div> </div> </div> <div class="summaryexplorerv2 container cmp-tabs" data-cmp-is="tabs"> <div class="row summary-explorerv2__table-row"> <div class="col-lg-4 summary-explorerv2__column summary-explorerv2__tabs-column mobile"> <ol role="tablist" class="cmp-tabs__tablist summary-explorerv2__link-listing" aria-label="How we help clients" aria-multiselectable="false"> <li role="tab" id="item1637055197802_summaryexplorerv2-238b" aria-controls="item1637055197802_summaryexplorerv2-238b_panel" class="cmp-tabs__tab cmp-tabs__tab--active" tabindex="0" data-cmp-hook-tabs="tab">Operations resilience</li> <li role="tab" id="item1_summaryexplorerv2-238b" aria-controls="item1_summaryexplorerv2-238b_panel" class="cmp-tabs__tab" tabindex="-1" data-cmp-hook-tabs="tab">Strategic supply management</li> <li role="tab" id="item2_summaryexplorerv2-238b" aria-controls="item2_summaryexplorerv2-238b_panel" class="cmp-tabs__tab" tabindex="-1" data-cmp-hook-tabs="tab">Manufacturing</li> <li role="tab" id="item1631713061283_summaryexplorerv2-238b" aria-controls="item1631713061283_summaryexplorerv2-238b_panel" class="cmp-tabs__tab" tabindex="-1" data-cmp-hook-tabs="tab">Supply chain</li> <li role="tab" id="item1631713071486_summaryexplorerv2-238b" aria-controls="item1631713071486_summaryexplorerv2-238b_panel" class="cmp-tabs__tab" tabindex="-1" data-cmp-hook-tabs="tab">Capital assets</li> <li role="tab" id="item1631713076651_summaryexplorerv2-238b" aria-controls="item1631713076651_summaryexplorerv2-238b_panel" class="cmp-tabs__tab" tabindex="-1" data-cmp-hook-tabs="tab">Enterprise-wide operational excellence</li> <li role="tab" id="item1631713082669_summaryexplorerv2-238b" aria-controls="item1631713082669_summaryexplorerv2-238b_panel" class="cmp-tabs__tab" tabindex="-1" data-cmp-hook-tabs="tab">Product value management</li> </ol> </div> <div role="tabpanel" id="item1637055197802_summaryexplorerv2-238b_panel" aria-labelledby="item1637055197802_summaryexplorerv2-238b" tabindex="0" class="col-lg-8 summary-explorerv2__column cmp-tabs__tabpanel cmp-tabs__tabpanel--active" data-cmp-hook-tabs="tabpanel"><div class="longform-section parsys"> <div class="component-name"> <h3>Operations resilience</h3> </div> <section> <div class="parsys"> <div class="text parbase section"><div></div> <div class="text-component"> <p>Rising cost pressures. Protectionism. Disruptions. Sustainability considerations. All of these factors were affecting supply chains even before the global pandemic. But now, as the world changes at an unprecedented speed and on an unforeseen scale, more business leaders than ever are realizing the need to reimagine the way they’re operating.</p> <p><a pwcbtnfile="HideSize" href="/gx/en/unique-solutions/fit-for-growth/operations-resilience.html">Click here to find out how to manage daily risks and adapt to unforeseen disruptions</a></p> </div> <script src="/etc.clientlibs/pwc/components/modernized/content/richtext/clientlibs-button.min.05014ed24e6422289f02e026aef427f0.js"></script> </div> </div> </section> </div> </div> <div role="tabpanel" id="item1_summaryexplorerv2-238b_panel" aria-labelledby="item1_summaryexplorerv2-238b" tabindex="0" class="col-lg-8 summary-explorerv2__column cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel"><div class="longform-section parsys"> <div class="component-name"> <h3>Strategic supply management</h3> </div> <section> <div class="parsys"> <div class="image img-alignment-left section"> <div class="asset-sharing-component image-asset "> <img class="js-lazy-loading mod__image_p image-component_background " data-image="https://www.pwc.com/gx/en/brand-simplified/teaser-images-670/transportation/damil_108921-670.jpg" alt="Strategic supply management" data-emptytext="Image" style="height:auto; padding-top:; max-height:;"/> </div> </div> <div class="text parbase section"><div></div> <div class="text-component"> <p>It’s critical to build your supply base with a highly competitive cost, value and service profile — transforming supply management into a strategic enabler for your business. Here are some of the ways we support our clients:</p> <ul> <li>Digital procurement</li> <li>Strategic sourcing</li> <li>Procurement operating model (organisation, processes and governance)</li> <li>Category strategy and management</li> <li>Direct material design-to-value and should-cost</li> <li>Supplier relationship, risk and performance management</li> <li>Complex procurement support</li> <li>Contract management and value realisation</li> <li>Advanced sourcing analytics</li> </ul> </div> </div> </div> </section> </div> </div> <div role="tabpanel" id="item2_summaryexplorerv2-238b_panel" aria-labelledby="item2_summaryexplorerv2-238b" tabindex="0" class="col-lg-8 summary-explorerv2__column cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel"><div class="longform-section parsys"> <div class="component-name"> <h3>Manufacturing</h3> </div> <section> <div class="parsys"> <div class="image img-alignment-left section"> <div class="asset-sharing-component image-asset "> <img class="js-lazy-loading mod__image_p image-component_background " data-image="https://www.pwc.com/gx/en/brand-simplified/teaser-images-670/industry-engineering/damil_123278-670.jpg" alt="Manufacturing strategy" data-emptytext="Image" style="height:auto; padding-top:; max-height:;"/> </div> </div> <div class="text parbase section"><div></div> <div class="text-component"> <p>By linking your manufacturing strategies with your business strategy, we can focus on your differentiating core capabilities and drive your competitive advantage in the market. Here are some of the ways we can help:</p> <ul> <li>Digital manufacturing</li> <li>Manufacturing strategy</li> <li>Make-or-buy and network configuration</li> <li>Technology selection</li> <li>Manufacturing footprint design</li> <li>Design for manufacturing</li> <li>Manufacturing operating model</li> <li>Manufacturing excellence and implementation</li> </ul> </div> </div> </div> </section> </div> </div> <div role="tabpanel" id="item1631713061283_summaryexplorerv2-238b_panel" aria-labelledby="item1631713061283_summaryexplorerv2-238b" tabindex="0" class="col-lg-8 summary-explorerv2__column cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel"><div class="longform-section parsys"> <div class="component-name"> <h3>Supply chain</h3> </div> <section> <div class="parsys"> <div class="image img-alignment-left section"> <div class="asset-sharing-component image-asset "> <img class="js-lazy-loading mod__image_p image-component_background " data-image="https://www.pwc.com/gx/en/brand-simplified/teaser-images-670/transportation/damil_123194-670.jpg" alt="Supply chain" data-emptytext="Image" style="height:auto; padding-top:; max-height:;"/> </div> </div> <div class="text parbase section"><div></div> <div class="text-component"> <p>By developing end-to-end supply chains that are tailored to your market needs, we can leverage the latest digital technologies and provide competitive advantage in terms of service level, cost and asset efficiency, and flexibility. Here are some of our focus areas:</p> <ul> <li>Digital supply chain design and analytics</li> <li>End-to-end supply chain strategy and operating model</li> <li>Integrated business planning and execution</li> <li>Supply chain network redesign</li> <li>Logistics, transportation, and distribution optimisation</li> <li>Inventory and working capital optimisation</li> <li>Reverse (post-sales) logistics</li> <li>Supply chain risk management</li> <li>Sustainable supply chain management</li> </ul> </div> </div> </div> </section> </div> </div> <div role="tabpanel" id="item1631713071486_summaryexplorerv2-238b_panel" aria-labelledby="item1631713071486_summaryexplorerv2-238b" tabindex="0" class="col-lg-8 summary-explorerv2__column cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel"><div class="longform-section parsys"> <div class="component-name"> <h3>Capital assets</h3> </div> <section> <div class="parsys"> <div class="image img-alignment-left section"> <div class="asset-sharing-component image-asset "> <img class="js-lazy-loading mod__image_p image-component_background " data-image="https://www.pwc.com/m1/en/media-centre/images/damil-123192-670.jpg" alt="Capital assets" data-emptytext="Image" style="height:auto; padding-top:; max-height:;"/> </div> </div> <div class="text parbase section"><div></div> <div class="text-component"> <p>We work with clients on their capital asset strategy, helping to execute mission-critical capital projects on time and on budget, while optimising asset performance to achieve cost and service objectives. Our services include:</p> <ul> <li>Digital asset management and predictive analytics</li> <li>Capital asset strategy and portfolio management</li> <li>Asset lifecycle management</li> <li>Project governance, reporting, risk management, and assurance</li> <li>Integrated project technology</li> <li>Enterprise asset management</li> <li>Integrated asset and work management</li> <li>Asset reliability and performance improvement</li> </ul> </div> </div> </div> </section> </div> </div> <div role="tabpanel" id="item1631713076651_summaryexplorerv2-238b_panel" aria-labelledby="item1631713076651_summaryexplorerv2-238b" tabindex="0" class="col-lg-8 summary-explorerv2__column cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel"><div class="longform-section parsys"> <div class="component-name"> <h3>Enterprise-wide operational excellence</h3> </div> <section> <div class="parsys"> <div class="image img-alignment-left section"> <div class="asset-sharing-component image-asset "> <img class="js-lazy-loading mod__image_p image-component_background " data-image="https://www.pwc.com/gx/en/brand-simplified/teaser-images-670/communications/damil_123262-670.jpg" alt="Enterprise-wide operational excellence" data-emptytext="Image" style="height:auto; padding-top:; max-height:;"/> </div> </div> <div class="text parbase section"><div></div> <div class="text-component"> <p>We transform operations into competitive advantage by designing and executing strategic programmes, and focusing on process, behaviour changes, and digitisation.</p> <p>Here are some of the ways we support our clients:</p> <ul> <li>Enterprise services strategy and operating model</li> <li>General and administrative strategic cost reduction</li> <li>General and administrative transformation (people, process and technology)</li> <li>Front, middle, and back office performance improvement</li> <li>Intelligent process automation</li> <li>Performance optimisation strategy</li> <li>Continuous improvement and lean transformation</li> <li>Optimisation of launch management and maintenance systems</li> <li>Operations excellence in services and indirect functions</li> <li>Optimisation of energy consumption</li> <li>Operations KPI cascades and reporting</li> <li>Production and management systems</li> <li>Implementation of Industry 4.0 solutions</li> <li>Global operating model design</li> </ul> </div> </div> </div> </section> </div> </div> <div role="tabpanel" id="item1631713082669_summaryexplorerv2-238b_panel" aria-labelledby="item1631713082669_summaryexplorerv2-238b" tabindex="0" class="col-lg-8 summary-explorerv2__column cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel"><div class="longform-section parsys"> <div class="component-name"> <h3>Product value management</h3> </div> <section> <div class="parsys"> <div class="text parbase section"><div></div> <div class="text-component"> <p>We help clients to increase product value and reduce product cost operating both technical and commercial lervers as well as in setting up their product value management organizations. Our services include:</p> <ul> <li>Competitor teardown and benchmarking</li> <li>Value-based requirements engineering</li> <li>Design-to-Value</li> <li>Value Engineering</li> <li>Should Cost Modelling incl. supplier negotiation support</li> <li>PVM organizational design</li> <li>PVM training</li> <li>Digital PVM</li> <li>Software cost reduction</li> <li>Value based technology strategy development</li> </ul> </div> </div> </div> </section> </div> </div> </div> </div></div> </div> </div> </div> </div> </div> </section> </div> <div class="section container responsivegrid"> <section id="cta" class="cmp-container page-section page-section--col-primary page-section--col-dark fullwidth videobghost " data-wcmmode="false" data-parallax="true" data-videoParallax="false" data-videoId="videoelement950adea4-0cc6-cc83-b7b1-60a1f0000fc7" data-videoAutoplay="true" data-videoLoop="true" style="height:; background-size:cover; background-position:center top; background-image:; background-color:; "> <div class="parsys sectionpar"> <div class="webtile section"> <div></div> <div class="dpe-component-wrapper cta-webtile"> <a href="https://www.strategyand.pwc.com/gx/en/unique-solutions/fit-for-growth.html" class="cta-webtile__link aa_cta_webtile_link" target="_self" cta-webtile-title="See how Strategy& helps the world's top companies get leaner, stronger, and ready for growth"> <div class="container"> <div class="row"> <div class="col-md-1 col-md-push-2 col-sm-2 col-sm-push-1 hidden-xs hidden-sm cta-webtile__icon"> <img src="/content/dam/pwc/network/icons/webtile/go-there-white.png" class="cta-webtile__icon-img" alt=""/> </div> <div class="col-md-7 col-md-push-2 col-sm-10 col-sm-push-1 cta-webtile__content"> <p class="cta-webtile__title serif">Fit for Growth</p> <p class="cta-webtile__heading h3">See how Strategy& helps the world's top companies get leaner, stronger, and ready for growth</p> </div> </div> </div> </a> </div> </div> </div> </section> </div> <div class="section container responsivegrid"> <section id="impact" class="cmp-container page-section page-section--col-light-grey videobghost " data-wcmmode="false" data-parallax="true" data-videoParallax="false" data-videoId="videoelement001e5953-c02e-d452-39cf-faedfabd0fac" data-videoAutoplay="true" data-videoLoop="true" style="height:; background-size:cover; background-position:center top; background-image:; background-color:; "> <div class="parsys sectionpar"> <div class="summary-explorer-v2 tabs panelcontainer"> <div class="summaryexplorerv2-heading__container"> <div class="container"> <div class="row"> <div class="col-sm-8 summaryexplorerv2-heading__sub-container"> <h2 class="summaryexplorerv2-heading">Impact</h2> </div> </div> </div> </div> <div class="summaryexplorerv2 container cmp-tabs" data-cmp-is="tabs"> <div class="row summary-explorerv2__table-row"> <div class="col-lg-4 summary-explorerv2__column summary-explorerv2__tabs-column mobile"> <ol role="tablist" class="cmp-tabs__tablist summary-explorerv2__link-listing" aria-label="Impact" aria-multiselectable="false"> <li role="tab" id="item1_summaryexplorerv2-9ad7" aria-controls="item1_summaryexplorerv2-9ad7_panel" class="cmp-tabs__tab cmp-tabs__tab--active" tabindex="0" data-cmp-hook-tabs="tab">Reimagining Whitbread’s supply chain for the future</li> <li role="tab" id="item2_summaryexplorerv2-9ad7" aria-controls="item2_summaryexplorerv2-9ad7_panel" class="cmp-tabs__tab" tabindex="-1" data-cmp-hook-tabs="tab">Differentiating through service in healthcare</li> <li role="tab" id="item1631712666308_summaryexplorerv2-9ad7" aria-controls="item1631712666308_summaryexplorerv2-9ad7_panel" class="cmp-tabs__tab" tabindex="-1" data-cmp-hook-tabs="tab">Transforming a company’s manufacturing footprint</li> <li role="tab" id="item1631712671610_summaryexplorerv2-9ad7" aria-controls="item1631712671610_summaryexplorerv2-9ad7_panel" class="cmp-tabs__tab" tabindex="-1" data-cmp-hook-tabs="tab">Redesigning G&A operations in global banking</li> <li role="tab" id="item1631712678722_summaryexplorerv2-9ad7" aria-controls="item1631712678722_summaryexplorerv2-9ad7_panel" class="cmp-tabs__tab" tabindex="-1" data-cmp-hook-tabs="tab">Enabling strategic supply management in lighting</li> <li role="tab" id="item1631712684846_summaryexplorerv2-9ad7" aria-controls="item1631712684846_summaryexplorerv2-9ad7_panel" class="cmp-tabs__tab" tabindex="-1" data-cmp-hook-tabs="tab">Boosting margins for an oil field services and equipment company</li> </ol> </div> <div role="tabpanel" id="item1_summaryexplorerv2-9ad7_panel" aria-labelledby="item1_summaryexplorerv2-9ad7" tabindex="0" class="col-lg-8 summary-explorerv2__column cmp-tabs__tabpanel cmp-tabs__tabpanel--active" data-cmp-hook-tabs="tabpanel"><div class="longform-section parsys"> <div class="component-name"> <h3>Reimagining Whitbread’s supply chain for the future</h3> </div> <section> <div class="parsys"> <div class="image img-alignment-left section"> <div class="asset-sharing-component image-asset "> <img class="js-lazy-loading mod__image_p image-component_background " data-image="/jp/ja/services/functions/damil-101542-670.jpg" alt="Reimagining Whitbread’s supply chain for the future" data-emptytext="Image" style="height:auto; padding-top:; max-height:;"/> </div> </div> <div class="text parbase section"><div></div> <div class="text-component"> <p>Find out how we helped Whitbread strategically develop a digitally driven supply chain and a multi-speed delivery network to maximise synergies.</p> <p><a href="https://www.pwc.com/gx/en/about/stories-from-across-the-world/helping-whitbread-to-create-the-digitally-driven-supply-chain-of-the-future.html" target="_blank" title="More on our Whitbread case study" pwcbtnfile="HideSize">More on our Whitbread case study</a></p> </div> </div> </div> </section> </div> </div> <div role="tabpanel" id="item2_summaryexplorerv2-9ad7_panel" aria-labelledby="item2_summaryexplorerv2-9ad7" tabindex="0" class="col-lg-8 summary-explorerv2__column cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel"><div class="longform-section parsys"> <div class="component-name"> <h3>Differentiating through service in healthcare</h3> </div> <section> <div class="parsys"> <div class="text parbase section"><div></div> <div class="text-component"> <p>A leading US non-profit health insurer focused on service as a key differentiator. It wanted to gain insight into current operational performance and develop customer-centric capabilities like self-service and digital competency. PwC's Strategy& was engaged to evaluate and address gaps in customer and member engagement.</p> <p>Leveraging our health insurance expertise, proprietary market research databases, and best practices to help the client develop its differentiated customer-centric capabilities, we identified quick wins, which included outsourcing of manual activities, automation of macros/scripting, and standardisation of call centre work-from-home policies. We delivered a plan to enhance workforce management, consolidate provider data claim, and move to pre-pay policy. Additional recommendations addressed network rationalisation, timely issuance of ID cards, and reducing SG&A expenses.</p> <p>The project identified $25M investment in provider engagement, flexible network design, personalised member service, and real-time enrollment to achieve the desired differentiating capabilities.</p> </div> </div> </div> </section> </div> </div> <div role="tabpanel" id="item1631712666308_summaryexplorerv2-9ad7_panel" aria-labelledby="item1631712666308_summaryexplorerv2-9ad7" tabindex="0" class="col-lg-8 summary-explorerv2__column cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel"><div class="longform-section parsys"> <div class="component-name"> <h3>Transforming a company’s manufacturing footprint</h3> </div> <section> <div class="parsys"> <div class="text parbase section"><div></div> <div class="text-component"> <p>A global product company with $10B sales revenue across more than 130 countries was suffering from a highly complex manufacturing footprint which was not aligned with the client’s main markets. The client was losing sales and profitability due to high order fulfillment cycle times, high manufacturing costs, and low productivity performance in its key operations.</p> <p>Strategy& designed the global manufacturing footprint strategy based on clearly defined customer and market requirements. As a consequence, the team agreed to realign the operations footprint from 23 to 15 operations by implementing a more balanced global footprint closer to key customers and/or distribution centres.</p> <p>The transformation delivered shorter order fulfillment cycle times while simultaneously reducing manufacturing costs by up to 10% and improving overall productivity and flexibility. These results led to a gross margin improvement by 5%.</p> </div> </div> </div> </section> </div> </div> <div role="tabpanel" id="item1631712671610_summaryexplorerv2-9ad7_panel" aria-labelledby="item1631712671610_summaryexplorerv2-9ad7" tabindex="0" class="col-lg-8 summary-explorerv2__column cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel"><div class="longform-section parsys"> <div class="component-name"> <h3>Redesigning G&A operations in global banking</h3> </div> <section> <div class="parsys"> <div class="text parbase section"><div></div> <div class="text-component"> <p>The securities servicing division of a global banking group sought to address business challenges like reduced productivity, sub-optimal operating model for its Centre of Excellence (CoE), lack of process standardisation, cost escalation, process fragmentation, and duplication. Strategy& was asked to help in accelerating execution and benefits delivery through process optimisation, offshoring and redesign of operating model.</p> <p>Strategy& developed an initial hypothesis through a detailed current state analysis, using both quantitative and qualitative tools, and conducted workshops to identify quick win opportunities. We proposed a redesigned operating model for the CoEs, and suggested in-depth implementation plan to drive the changes.</p> <p>The project identified potential cost savings of $10M per annum and recommended lean FTE allocation across locations. The project also identified opportunities to achieve process efficiency and provided detailed target state structure of the CoE, including team size, shift patterns, and processes performed.</p> </div> </div> </div> </section> </div> </div> <div role="tabpanel" id="item1631712678722_summaryexplorerv2-9ad7_panel" aria-labelledby="item1631712678722_summaryexplorerv2-9ad7" tabindex="0" class="col-lg-8 summary-explorerv2__column cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel"><div class="longform-section parsys"> <div class="component-name"> <h3>Enabling strategic supply management in lighting</h3> </div> <section> <div class="parsys"> <div class="text parbase section"><div></div> <div class="text-component"> <p>A global lighting company with over $5B sales revenue across more than 130 countries was faced with tremendous market disruptions resulting from the transition from traditional lighting to LED. To successfully play in this significantly different market, the company sold off its traditional business and refocused on the technically driven, fast-cycled LED business. To enable this, the client had to adopt new business models. The procurement function had to undergo a major transition towards strategic supply management to effectively support the businesses going forward.</p> <p>Strategy& supported the client in identifying the new requirements that resulted from the changed business models and in developing the procurement transformation programmes, based on 4-6 focus areas (e.g. SRM, Supplier and Innovation Scouting), including appropriate KPIs. Further, Strategy& helped the client design a comprehensive change management concept and roadmap to ensure engagement and buy-in from the client team.</p> <p>The transformation delivered significantly improved service levels for the BUs, based on nine key strategic supply management capabilities. Further, the transformation created a new operating model which improved the division of roles and responsibilities between corporate headquarters and business units.</p> </div> </div> </div> </section> </div> </div> <div role="tabpanel" id="item1631712684846_summaryexplorerv2-9ad7_panel" aria-labelledby="item1631712684846_summaryexplorerv2-9ad7" tabindex="0" class="col-lg-8 summary-explorerv2__column cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel"><div class="longform-section parsys"> <div class="component-name"> <h3>Boosting margins for an oil field services and equipment company</h3> </div> <section> <div class="parsys"> <div class="text parbase section"><div></div> <div class="text-component"> <p>A leading oil field services and equipment company’s financial performance was lagging behind its peers and the company had committed to a 3% improvement in North American net margin. Management believed there was an opportunity to improve the effectiveness of their >$1B equipment maintenance spend, but was unclear on where and how to achieve savings.</p> <p>Strategy& helped the client pinpoint inefficiencies in their maintenance operating model, shifting from a highly reactive and siloed operation to an integrated team, using advanced techniques to deliver maintenance when and where needed, based on data. The changes were substantial as the client reorganised in order to break down functional barriers and create a maintenance process focused on customer performance.</p> <p>Results were impressive — the maintenance transformation programme was implemented at the top 80% of locations by revenue, resulting in a ~2% boost to net margins. It also drove a 20% reduction in maintenance cost, 50% reduction in maintenance related downtime, and improved customer service.</p> </div> </div> </div> </section> </div> </div> </div> </div></div> </div> </section> </div> </div> </div> <div class="ixfsection experiencefragment"><div class="mod-ixf-page-section" data-id="cta-1"></div> </div> <div class="container responsivegrid"> <div id="container-98c286751a" class="cmp-container"> <div class="section container responsivegrid"> <section id="content-free-2-d901" class="cmp-container page-section page-section--col-white fullwidth videobghost " data-wcmmode="false" data-parallax="true" data-videoParallax="false" data-videoId="videoelement9337b106-92b1-0f4e-2eb5-2159cfa926ca" data-videoAutoplay="false" data-videoLoop="false" style="height:; background-size:cover; background-position:; background-image:; background-color:; "> <div class="parsys sectionpar"> <div class="reference-xf experiencefragment"> </div> </div> </section> </div> 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href="https://www.linkedin.com/in/haroonsheikh" target="_blank"> <img class="right-rails-img" src="data:image/gif;base64,R0lGODlhGAAYALMAAACJ0KDT7UCn3PD4/HC95RCQ01Cu3zCf2cDi84DE6P///5DM6yCY1mC14v///wAAACH5BAEHAA4ALAAAAAAYABgAAAReEMhJq7046827/xWRHCCVKMrAlBKCKgILnOkqN6O8FYJQaDQFwIVqvBSLTHB4bBowSyIKMXgFoC8migBgvBBYlFYo+YaF0on5Es2Wp+exGs7Opt8KcF18B6x1gIEbEQA7" alt='Linkedin Follow'/> </a> <a class="underline-link contact-email-link-aa" href="javascript:void(0);" onclick="openContactUrl('/content/pwc/15/en/contacts/h/haroon-sheikh','Haroon','Sheikh','L2NvbnRlbnQvZGFtL3B3Yy8xNS9lbi9jb250ZW50LWZyYWdtZW50cy9jb250YWN0cy9oL2hhcm9vbi1zaGVpa2g=','true')" target="_self" data-expert-contact-us="Haroon Sheikh"> Email </a> </div> </div> </div> </div> </div> </div> </div> </div> <input type="hidden" value="false" id="countryfilter"/> <input type="hidden" value="xx" id="currentLocation"/> <div class> <div class="contactlink"> </div> </div> </section> </div> <script> function openContactUrl(contactLink,firstName,lastName,encodedPath,hasPageLink) { var url = ""; if("true" === hasPageLink){ url = "\/gx\/en\/content\/pwc\/global\/forms\/contactUsNew.html?style=pwc\x26territory=01" + "&contactLink=" + contactLink; } else{ url = "\/gx\/en\/content\/pwc\/global\/forms\/contactUsNew.html?style=pwc\x26territory=01" + "&cf=true" + "&contactLink=" + encodedPath; } if(digitalData && digitalData.page && digitalData.page.content.contentFullPath){ var parentPagePath = digitalData.page.content.contentFullPath; parentPagePath = parentPagePath.split(".html")[0]; if(!url.includes(parentPagePath)){ url = url+"&parentPagePath="+parentPagePath; } } createObject('contactUs.formState','origination'); createObject("contactUs.expertName",firstName+" "+lastName); window.location.href = url; return false; } </script> <script> $(document).ready(function () { var rightrailcontacts = "newrightrailcontacts_b4850886-14e9-48fc-8f09-923bd63536fa_root_bottom_kick_isection_contacts-par_rightrailcontact"; var countryhawkList = "countryhawkList_b4850886-14e9-48fc-8f09-923bd63536fa_root_bottom_kick_isection_contacts-par_rightrailcontact"; var displayMore = "displayMore_b4850886-14e9-48fc-8f09-923bd63536fa_root_bottom_kick_isection_contacts-par_rightrailcontact"; var displayLess = "displayLess_b4850886-14e9-48fc-8f09-923bd63536fa_root_bottom_kick_isection_contacts-par_rightrailcontact"; console.log($("countryHawkList ",'#' + countryhawkList)); var allContacts = $('#' + rightrailcontacts + ' div.contactCol'); var parentAllContacts = allContacts.parent(); var a = new Array(); $('#' + countryhawkList).children("option").each(function (x) { test = false; b = a[x] = $(this).val(); for (i = 0; i < a.length - 1; i++) { if (b == a[i]) test = true; } if (test) $(this).remove(); }); $('#' + countryhawkList).html($('#' + countryhawkList + ' option').sort(function (x, y) { return $(x).val() < $(y).val() ? -1 : 1; })); //changes by hemant //Set filter to display all by default on load starts $("#"+countryhawkList).prop('selectedIndex', 0); //Set filter to display all by default on load end if ($("#countryfilter").val() == "true") { var c = $("#currentLocation").val(); var countryExist = false; $('#' + countryhawkList + ' option').each(function () { if (this.value.toLowerCase() == c.toLowerCase()) countryExist = true; }); console.log('exist',countryExist); if (countryExist == true) { if (c != "xx") //if geo is ON, c cannot be xx, if client request territory cannot be determined, then set c to "us" { /*$('#'+rightrailcontacts+' div.contact_layout[country!="'+ c.toLowerCase() + '"]').each(function(index) { $(this).hide(); }); var div_counter =0; $('#'+rightrailcontacts+' div.contact_layout[country="'+ c.toLowerCase() + '"]').each(function(index) { $(this).show(); div_counter++; if(div_counter <=6) $(this).show(); else $(this).hide(); });*/ var contacts = $('#' + rightrailcontacts + ' div.contactCol'); var count = 0; contacts.remove(); allContacts.each(function () { if ($(this).attr('country') == c.toLowerCase()) { parentAllContacts.append(this); count++; } }); $('#' + countryhawkList).val(c.toLowerCase()); } else //if geo is OFF, then c is "xx" { $('#' + countryhawkList).val(' All'); //set territory dropdown to All } } } $('#' + countryhawkList).change(function () { var country = $(this).val(); //console.log("ddl changed"); //alert('#'+ rightrailcontacts+ ' div.contact_layout[country="+ country + "]'); //leave the space before the All, it is needed for the sort. /*if (country != " All") { $('#'+ rightrailcontacts+ ' div.contact_layout[country="'+ country + '"]').each(function(index) { $(this).show(); }); $('#'+ rightrailcontacts+ ' div.contact_layout[country!="'+ country + '"]').each(function(index) { $(this).hide(); }); } else { $('#'+ rightrailcontacts+' div.contact_layout').each(function(index) { $(this).show(); }); }*/ var contacts = $('#' + rightrailcontacts + ' div.contact_layout'); var count = 0; contacts.remove(); //changes by hemant //To fix the existing prod issue of filters start parentAllContacts.empty(); //To fix the existing prod issue of filters end if (country != " All") { allContacts.each(function () { if ($(this).attr('country') == country) { parentAllContacts.append(this); count++; } }); } else { allContacts.each(function () { parentAllContacts.append(this); count++; }); } }); $('#' + displayMore).click(function (e) { $('#' + rightrailcontacts + ' div').each(function (index) { $(this).show(); }); $('#' + displayMore).hide(); $('#' + displayLess).show(); return false; }); $('#' + displayLess).click(function (e) { $('#' + rightrailcontacts + ' div').each(function (index) { if (parseInt($(this).attr("divid")) > 6) { $(this).hide(); } }); $('#' + displayMore).show(); $('#' + displayLess).hide(); return false; }); }); </script> <script> var parentcontactdiv = null; if (document.getElementById('onlineformstart') 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