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data-analytics-element-engagement="hover - ipad" aria-label="iPad" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-ipad analytics-exitlink"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 24 44" width="24" xmlns="http://www.w3.org/2000/svg"><path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 1.681h1.019c.141-.498.668-.785 1.424-.785.944 0 1.43.428 1.43 1.207v.574l-1.822.112c-1.471.088-2.303.738-2.303 1.869 0 1.154.908 1.881 2.133 1.881.844 0 1.535-.369 1.945-1.043h.094v.931h.961v-4.324c0-1.312-.862-2.103-2.403-2.103zm6.769 5.575c-1.155 0-1.846-.885-1.846-2.361 0-1.471.697-2.362 1.846-2.362 1.142 0 1.857.914 1.857 2.362 0 1.459-.709 2.361-1.857 2.361zm1.834-8.027v3.503h-.088c-.358-.691-1.102-1.107-1.981-1.107-1.605 0-2.654 1.289-2.654 3.27 0 1.986 1.037 3.269 2.654 3.269.873 0 1.623-.416 2.022-1.119h.093v1.008h.961v-8.824zm-15.394 4.869h-1.863v-3.563h1.863c1.225 0 1.899.639 1.899 1.799 0 1.119-.697 1.764-1.899 1.764zm.276-4.5h-3.194v8.455h1.055v-3.018h2.127c1.588 0 2.719-1.119 2.719-2.701 0-1.611-1.108-2.736-2.707-2.736zm-6.064 8.454h1.008v-6.316h-1.008zm-.199-8.237c0-.387.316-.704.703-.704s.703.317.703.704c0 .386-.316.703-.703.703s-.703-.317-.703-.703z"></path></svg></span><span class="globalnav-link-text">iPad</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - iphone" class=" globalnav-item globalnav-item-iphone globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/chde/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="true" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone analytics-exitlink"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 1.629-.855zm-12.282-4.682h.961v.996h.094c.316-.697.932-1.107 1.898-1.107 1.418 0 2.209.838 2.209 2.338v4.09h-1.007v-3.844c0-1.137-.481-1.676-1.489-1.676s-1.658.674-1.658 1.781v3.739h-1.008zm-2.499 3.158c0-1.5-.674-2.361-1.869-2.361-1.196 0-1.87.861-1.87 2.361 0 1.495.674 2.362 1.87 2.362 1.195 0 1.869-.867 1.869-2.362zm-4.782 0c0-2.033 1.114-3.269 2.913-3.269 1.798 0 2.912 1.236 2.912 3.269 0 2.028-1.114 3.27-2.912 3.27-1.799 0-2.913-1.242-2.913-3.27zm-6.636-5.666h1.008v3.504h.093c.317-.697.979-1.107 1.946-1.107 1.336 0 2.179.855 2.179 2.338v4.09h-1.007v-3.844c0-1.119-.504-1.676-1.459-1.676-1.131 0-1.752.715-1.752 1.781v3.739h-1.008zm-6.015 4.87h1.863c1.202 0 1.899-.645 1.899-1.764 0-1.16-.674-1.799-1.899-1.799h-1.863zm2.139-4.5c1.599 0 2.707 1.125 2.707 2.736 0 1.582-1.131 2.701-2.719 2.701h-2.127v3.018h-1.055v-8.455zm-6.114 8.454h1.008v-6.316h-1.008zm-.2-8.238c0-.386.317-.703.703-.703.387 0 .704.317.704.703 0 .387-.317.704-.704.704-.386 0-.703-.317-.703-.704z"></path></svg></span><span class="globalnav-link-text">iPhone</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - watch" class=" globalnav-item globalnav-item-watch globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/chde/watch/" data-globalnav-item-name="watch" data-topnav-flyout-trigger-compact="true" data-analytics-title="watch" data-analytics-element-engagement="hover - watch" aria-label="Watch" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-watch analytics-exitlink"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 35 44" width="35" xmlns="http://www.w3.org/2000/svg"><path d="m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 4.441c-.164-.627-.721-1.136-1.629-1.136-1.137 0-1.852.908-1.852 2.338 0 1.459.727 2.384 1.852 2.384.849 0 1.441-.392 1.629-1.107h1.019c-.182 1.16-1.125 2.016-2.642 2.016-1.77 0-2.901-1.284-2.901-3.293 0-1.969 1.125-3.247 2.895-3.247 1.535 0 2.472.92 2.648 2.045zm-6.533-3.568v1.635h1.407v.844h-1.407v3.574c0 .744.282 1.06.938 1.06.182 0 .281-.006.469-.023v.85c-.2.035-.393.058-.592.058-1.301 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data-topnav-flyout-trigger-compact="true" data-analytics-title="airpods" data-analytics-element-engagement="hover - airpods" aria-label="AirPods" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 43 44" width="43" xmlns="http://www.w3.org/2000/svg"><path d="m11.7153 19.6836h.961v.937h.094c.187-.615.914-1.048 1.752-1.048.164 0 .375.011.504.029v1.008c-.082-.024-.446-.059-.645-.059-.961 0-1.658.645-1.658 1.535v3.914h-1.008zm28.135-.111c1.324 0 2.244.656 2.379 1.693h-.996c-.135-.504-.627-.838-1.389-.838-.75 0-1.336.381-1.336.943 0 .434.352.704 1.096.885l.973.235c1.189.287 1.763.802 1.763 1.711 0 1.13-1.095 1.91-2.531 1.91-1.406 0-2.373-.674-2.484-1.723h1.037c.17.533.674.873 1.482.873.85 0 1.459-.404 1.459-.984 0-.434-.328-.727-1.002-.891l-1.084-.264c-1.183-.287-1.722-.796-1.722-1.71 0-1.049 1.013-1.84 2.355-1.84zm-6.665 5.631c-1.155 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0-1.612-1.107-2.737-2.707-2.737z"></path></svg></span><span class="globalnav-link-text">AirPods</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - tv-home" class=" globalnav-item globalnav-item-tv-home globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/chde/tv-home/" data-globalnav-item-name="tv-home" data-topnav-flyout-trigger-compact="true" data-analytics-title="tv & home" data-analytics-element-engagement="hover - tv & home" aria-label="TV und Home" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-tv-home"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 65 44" width="65" xmlns="http://www.w3.org/2000/svg"><path d="m4.3755 26v-7.5059h-2.7246v-.9492h6.5039v.9492h-2.7246v7.5059zm7.7314 0-3.1172-8.4551h1.1074l2.4844 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Home</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - entertainment" class=" globalnav-item globalnav-item-entertainment globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/chde/entertainment/" data-globalnav-item-name="entertainment" data-topnav-flyout-trigger-compact="true" data-analytics-title="entertainment" data-analytics-element-engagement="hover - entertainment" aria-label="Entertainment" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-entertainment"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 77 44" width="77" height="44"><path d="m0 17.4863h5.2383v.9492h-4.1836v2.7129h3.9668v.9375h-3.9668v2.9062h4.1836v.9492h-5.2383zm6.8994 2.1387h1.0195v.9492h.0938c.3164-.668.9082-1.0605 1.8398-1.0605 1.418 0 2.209.8379 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4.6758v-3.832h-.9961v-.8438h.9961v-1.6348h1.0547v1.6348h1.3828v.8438h-1.3828v3.5742c0 .7441.2578 1.043.9141 1.043.1816 0 .2812-.0059.4688-.0234v.8672c-.1992.0352-.3926.0586-.5918.0586-1.3008-.0001-1.8458-.4806-1.8458-1.6876z"></path></svg></span><span class="globalnav-link-text">Entertainment</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - accessories" class=" globalnav-item globalnav-item-accessories globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/ch-de/shop/goto/buy_accessories" data-globalnav-item-name="accessories" data-topnav-flyout-trigger-compact="true" data-analytics-title="accessories" data-analytics-element-engagement="hover - accessories" aria-label="Zubeh枚r" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-accessories"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 47 44" width="47" xmlns="http://www.w3.org/2000/svg"><path d="m.0074 25.2406 4.7871-6.6621v-.0938h-4.623v-.9492h5.9883v.75l-4.7637 6.6621v.0938h4.8633v.9492h-6.252v-.75zm13.0342.75h-.9609v-.9902h-.0938c-.3164.7031-.9902 1.1016-1.957 1.1016-1.418 0-2.1562-.8438-2.1562-2.3379v-4.0898h1.0078v3.8438c0 1.1367.4219 1.6641 1.4297 1.6641 1.1133 0 1.7227-.6621 1.7227-1.7695v-3.7383h1.0078v6.3162zm2.8916-1.0078h-.0938v1.0078h-.9609v-8.8242h1.0078v3.5039h.0938c.3457-.6797 1.1133-1.1074 1.9805-1.1074 1.6055 0 2.6484 1.2832 2.6484 3.2695 0 1.9746-1.0488 3.2695-2.6484 3.2695-.879.0001-1.629-.416-2.0274-1.1191zm-.0703-2.1504c0 1.459.7148 2.3613 1.8633 2.3613 1.1543 0 1.8398-.8848 1.8398-2.3613s-.6855-2.3613-1.8398-2.3613c-1.1485 0-1.8633.9023-1.8633 2.3613zm11.3999 1.5235c-.293 1.0781-1.2773 1.7461-2.6602 1.7461-1.752 0-2.8477-1.2656-2.8477-3.2637 0-1.9863 1.1133-3.2754 2.8477-3.2754 1.7051 0 2.7422 1.2129 2.7422 3.1758v.3867h-4.541v.0469c.0527 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search field" class="globalnav-item globalnav-search"><a role="button" id="globalnav-menubutton-link-search" href="/kb/index?page=search&locale=de_CH" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" aria-label="apple.com durchsuchen" data-analytics-title="open - search field" class="globalnav-link globalnav-link-search"><span class="globalnav-image-regular"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="44px" viewBox="0 0 15 44"> <path d="M14.298,27.202l-3.87-3.87c0.701-0.929,1.122-2.081,1.122-3.332c0-3.06-2.489-5.55-5.55-5.55c-3.06,0-5.55,2.49-5.55,5.55 c0,3.061,2.49,5.55,5.55,5.55c1.251,0,2.403-0.421,3.332-1.122l3.87,3.87c0.151,0.151,0.35,0.228,0.548,0.228 s0.396-0.076,0.548-0.228C14.601,27.995,14.601,27.505,14.298,27.202z M1.55,20c0-2.454,1.997-4.45,4.45-4.45 c2.454,0,4.45,1.997,4.45,4.45S8.454,24.45,6,24.45C3.546,24.45,1.55,22.454,1.55,20z"></path> </svg> </span><span class="globalnav-image-compact"><svg height="48" viewBox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m16.2294 29.9556-4.1755-4.0821a6.4711 6.4711 0 1 0 -1.2839 1.2625l4.2005 4.1066a.9.9 0 1 0 1.2588-1.287zm-14.5294-8.0017a5.2455 5.2455 0 1 1 5.2455 5.2527 5.2549 5.2549 0 0 1 -5.2455-5.2527z"></path></svg></span></a><div id="globalnav-submenu-search" aria-labelledby="globalnav-menubutton-link-search" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"><form action="https://support.apple.com/kb/index" method="get" class="globalnav-searchfield"><div class="globalnav-searchfield-wrapper"><input placeholder="Auf apple.com suchen" aria-label="apple.com durchsuchen" autocorrect="off" autocapitalize="off" autocomplete="off" class="globalnav-searchfield-input" name="q"><input id="globalnav-searchfield-src" type="hidden" name="src" value><input type="hidden" name="type" value><input type="hidden" name="page" value><input type="hidden" name="locale" value><button aria-label="Suche l枚schen" tabindex="-1" type="button" class="globalnav-searchfield-reset"><span class="globalnav-image-regular"><svg height="14" viewBox="0 0 14 14" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m7 .0339a6.9661 6.9661 0 1 0 6.9661 6.9661 6.9661 6.9661 0 0 0 -6.9661-6.9661zm2.798 8.9867a.55.55 0 0 1 -.778.7774l-2.02-2.02-2.02 2.02a.55.55 0 0 1 -.7784-.7774l2.0206-2.0206-2.0204-2.02a.55.55 0 0 1 .7782-.7778l2.02 2.02 2.02-2.02a.55.55 0 0 1 .778.7778l-2.0203 2.02z"></path></svg></span><span class="globalnav-image-compact"><svg height="16" viewBox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"><path d="m0 8a8.0474 8.0474 0 0 1 7.9922-8 8.0609 8.0609 0 0 1 8.0078 8 8.0541 8.0541 0 0 1 -8 8 8.0541 8.0541 0 0 1 -8-8zm5.6549 3.2863 2.3373-2.353 2.3451 2.353a.6935.6935 0 0 0 .4627.1961.6662.6662 0 0 0 .6667-.6667.6777.6777 0 0 0 -.1961-.4706l-2.3451-2.3373 2.3529-2.3607a.5943.5943 0 0 0 .1961-.4549.66.66 0 0 0 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large-11 medium-11 small-12"> <h1 class="as-page-title__heading typography-headline-elevated">Apple聽Support</h1></div> </div> </div> <div class="as-imagegrid-wrapper row as-imagegrid--7up as-imagegrid--base"> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="iPhone" data-analytics-link-url="/de-ch/iphone" href="/de-ch/iphone"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/image-grid-iphone-tn_2x.png" alt="" width="34" class="" height="68"></div> <span aria-label="Support f眉r das iPhone">iPhone</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Mac" data-analytics-link-url="/de-ch/mac" href="/de-ch/mac"><div 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href="/de-ch/watch"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-watch-_2x.png" alt="" width="42" class="" height="68"></div> <span aria-label="Support f眉r Apple聽Watch">Watch</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="AirPods" data-analytics-link-url="/de-ch/airpods" href="/de-ch/airpods"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-airpods_2x.png" alt="" width="66" class="" height="60"></div> <span aria-label="Support f眉r AirPods">AirPods</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Music" data-analytics-link-url="/de-ch/music" href="/de-ch/music"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-music_2x.png" alt="" width="68" class="" height="68"></div> <span aria-label="Support f眉r Music">Music</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="TV" data-analytics-link-url="/de-ch/tv" href="/de-ch/tv"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-tv_2x.png" alt="" width="72" class="" height="68"></div> <span aria-label="Support f眉r TV">TV</span></a></div> </div> <div class="grid as-tile-wrapper as-tile--3up as-tile--topics as-fluid "> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Forgot Apple Account password" data-analytics-link-url="/de-ch/HT201487" href="/de-ch/HT201487"><div aria-label="Apple聽Account-Passwort vergessen" class="as-tile-content as-center"> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-password_2x.svg" alt="" class="as-tile-image-chiklet"><p>Apple聽Account-Passwort vergessen</p></div></a></div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Apple Repair" data-analytics-link-url="/de-ch/repair" href="/de-ch/repair"><div aria-label="Reparatur von Apple" class="as-tile-content as-center"> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-repair_2x.svg" alt="" class="as-tile-image-chiklet"><p>Reparatur von Apple</p></div></a></div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Billing and subscriptions" data-analytics-link-url="/de-ch/billing" href="/de-ch/billing"><div aria-label="Abrechnung und Abonnements" class="as-tile-content as-center"> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-billing_2x.svg" alt="" class="as-tile-image-chiklet"><p>Abrechnung und Abonnements</p></div></a></div> </div> <section class="as-search" data-analytics-region="suggested search" role="section"> <div class="as-search-heading"> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h2 class="as-heading typography-headline-reduced">Nach weiteren Themen suchen</h2></div> </div> </div> <div class="as-search-content"> <div class="row justify-content-center"> <div class="column large-12 medium-12"> <form action="https://support.apple.com/kb/index" method="get" id="as-search-form" class="as-search-form" data-suggestions-endpoint="https://www.apple.com/search-services/suggestions/" data-quick-links-heading='Alles auf einen Klick' data-suggested-results-heading='Suchvorschl盲ge' onsubmit="return false;"> <div class="form-textbox form-textbox-with-lefticon form-textbox-with-righticon" id="as-search-text-box"> <input type="hidden" name="page" value="search"> <input type="hidden" name="type" value="organic"> <input type="hidden" name="src" id="src" value="support_searchbox_psp"> <input type="hidden" name="locale" id="as-search-locale" value="de_CH"> <label for="as-search-input" class="a11y"> Support durchsuchen</label> <input aria-owns="as-search-suggestions" aria-describedby="instructions" aria-activedescendant="noSuggestions" aria-haspopup="listbox" role="textbox" aria-autocomplete="list" autocomplete="off" class="as-search-form-input form-textbox-input" id="as-search-input" name="q" autocapitalize="none" spellcheck="false" type="text" value="" required> <span id="instructions" aria-hidden="true" class="hide">Gibt Text ein, um eine Auswahlliste anzuzeigen.</span> <span class="form-textbox-label" id="search-text-labke" aria-hidden="true">Support durchsuchen</span> <button class="as-search-form-submit form-icons form-icons-search15" type="submit" aria-label="Submit"> </button> <button id="as-search-close" class="as-search-form-reset form-textbox-righticon form-icons-focusable" type="reset"> <span class="form-icons form-icons-reset" id="as-search-close-icon" aria-hidden="true"></span> <span class="a11y">Suche l枚schen</span> </button> </div> </form> </div> </div> <div class="row justify-content-center"> <div class="column large-12 medium-12"> <div class="as-search-suggestions" id="as-search-suggestions-wrapper"> <span role="status" class="a11y" aria-live="polite"></span> <section class="as-search-results-section as-search-results-section-quicklinks">  </section> <section class="as-search-results-section-divider-space">  </section> <section class=" as-search-results-section as-search-results-section-suggestions">  </section> <section class="as-search-results-section-no-results">  </section> </div> </div> </div> </div> </section> <section class="as-container-column as-columns--1up as-columns-bg "> <div class="column-item"> <div class="as-banner-row"> <div class="grid as-tile-wrapper as-tile--2by3up as-fullbleed"> <div class="grid-item large-span-8 medium-span-6 small-span-12"> <div class="as-tile "> <div class="as-tile-content as-center"> <h2 class="typography-headline-reduced">Support erhalten</h2><div class="as-richtext"><p>Gib einige Details an, und wir finden die beste L枚sung. Tritt zum Beispiel per Telefon, Chat oder E鈥慚ail mit uns in Kontakt.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="button typography-body button-neutral" data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Start now" data-analytics-link-url="https://getsupport.apple.com/?caller=home&PRKEYS=" href="https://getsupport.apple.com/?caller=home&PRKEYS=" rel="nofollow"><span class="icon-copy" aria-label="Jetzt beginnen">Jetzt beginnen</span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> <source srcset="/content/dam/edam/applecare/images/en_US/psp_content/tile-split-getsupport.image.small_2x.png" media="(max-width: 734px)" /> <img src="/content/dam/edam/applecare/images/en_US/psp_content/tile-split-getsupport.image.large_2x.png" alt="" width="1440" style="--width-large: 1440px; --width-small: 734px" class="" height="300"></picture> </div> </div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <div class="as-tile "> <div class="as-tile-content as-center"> <h2 class="typography-headline-reduced">Apple聽Support-App</h2><div class="as-richtext"><p>Erhalte an einem Ort Hilfe f眉r all deine Apple-Produkte, oder wende dich an einen Experten.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper typography-body " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Download" data-analytics-link-url="https://apps.apple.com/ch/app/apple-support/id1130498044?pt=2003&ct=support.home&mt=8&l=de" href="https://apps.apple.com/ch/app/apple-support/id1130498044?pt=2003&ct=support.home&mt=8&l=de"><span class="icon-copy" aria-label="Lade die Support-App f眉r iPhone oder iPad">Laden</span><span class='icon icon-after icon-external' aria-hidden='true'></span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> <source srcset="/content/dam/edam/applecare/images/de_CH/psp_content/tile-split-supportapp.image.small_2x.png" media="(max-width: 734px)" /> <img src="/content/dam/edam/applecare/images/de_CH/psp_content/tile-split-supportapp.image.large_2x.png" alt="" width="262" style="--width-large: 262px; --width-small: 250px" class="" height="262"></picture> </div> </div> </div> <div class="grid as-tile-wrapper as-tile--1up as-fluid"> <div class="grid-item large-span-12 medium-span-12 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-center "> <h2 class="typography-headline-reduced">Mein聽Support</h2><div class="as-richtext"><p>Lies Informationen zur Garantie, 眉berpr眉fe deinen Abdeckungsstatus, oder suche eine vorhandene Reparatur.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper typography-body " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Sign in with your Apple Account" data-analytics-link-url="https://mysupport.apple.com/?selectedLocale=de_CH" href="https://mysupport.apple.com/?selectedLocale=de_CH" rel="nofollow"><span class="icon-copy" aria-label="Melde dich mit deinem Apple聽Account an">Melde dich mit deinem Apple聽Account an</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> </picture> </div> </div> </div> <div class="grid as-tile-wrapper as-tile--1up as-fluid"> <div class="grid-item large-span-12 medium-span-12 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-center "> <h2 class="typography-headline-reduced">AppleCare+</h2><div class="as-richtext"><p>Sichere dir eine unbeschr盲nkte Anzahl an Reparaturen bei Abdeckung von unabsichtlicher Besch盲digung, vorrangige Unterst眉tzung durch Apple-Experten und mehr.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper typography-body " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Learn more" data-analytics-link-url="https://www.apple.com/chde/support/products/?cid=aaa-ols-home-acpp-psp-0922" href="https://www.apple.com/chde/support/products/?cid=aaa-ols-home-acpp-psp-0922"><span class="icon-copy" aria-label="Weitere Informationen zu AppleCare+">Weitere Informationen</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> <source srcset="/content/dam/edam/applecare/images/en_US/psp_content/tile-feature-applecare-plus.image.small_2x.png" media="(max-width: 734px)" /> <img src="/content/dam/edam/applecare/images/en_US/psp_content/tile-feature-applecare-plus.image.large_2x.png" alt="" width="980" style="--width-large: 980px; --width-small: 480px" class="" height="370"></picture> </div> </div> </div> <div class="grid as-tile-wrapper as-tile--1up as-fluid"> <div class="grid-item large-span-12 medium-span-12 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-center "> <h2 class="typography-label">F眉r Langlebigkeit entwickeln</h2><div class="as-richtext"><p>Wir bei Apple arbeiten stets daran, unseren Kund:innen das bestm枚gliche Erlebnis zu bieten. Aus diesem Grund entwickeln wir Produkte, die lange halten. F眉r Langlebigkeit zu entwickeln ist eine unternehmensweite Aufgabe, die unsere Entscheidungen schon lange vor dem ersten Prototyp beeinflusst und von Daten zur bisherigen Kundennutzung sowie Vorhersagen zur k眉nftigen Nutzung geleitet wird. Es erfordert ein ausgewogenes Verh盲ltnis zwischen Haltbarkeit und Reparierbarkeit, ohne Kompromisse bei Sicherheit und Datenschutz einzugehen.</p> <p>Erfahre mehr 眉ber den Ansatz von Apple, langlebige Produkte zu entwickeln und Kund:innen M枚glichkeiten f眉r sichere und zuverl盲ssige Reparaturen zu geben. <a href="/content/dam/edam/applecare/images/de_CH/otherassets/programs/Longevity_by_Design.pdf">Anzeigen (PDF)</a></p></div></div> <picture class="as-tile-image justify-content-center"> </picture> </div> </div> </div> <div class="grid as-tile-wrapper as-tile--2by3up as-fluid"> <div class="grid-item large-span-8 medium-span-6 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-left"> <h2 class="typography-label">Vorsicht vor gef盲lschten Teilen</h2><div class="as-richtext"><p>Manche gef盲lschten Netzteile und Batterien sowie Netzteile und Batterien von Drittanbietern sind nicht korrekt konzipiert und k枚nnen Sicherheitsrisiken bergen. Um sicherzustellen, dass du beim Austausch einer Batterie eine Apple-Originalbatterie erh盲ltst, empfehlen wir dir, diesen Austausch in einem <a href="https://www.apple.com/chde/retail/" class="analytics-exitlink">Apple Store</a> oder bei einem <a href="https://locate.apple.com/ch/de/" class="analytics-exitlink">autorisierten Apple Service Provider</a> durchf眉hren zu lassen. Wenn du ein Ersatznetzteil zum Laden deines Apple-Ger盲ts ben枚tigst, empfehlen wir dir, ein Apple-Netzteil zu erwerben.</p> <p>Dar眉ber hinaus weisen nicht von Apple stammende Ersatzdisplays unter Umst盲nden eine geringere optische Qualit盲t auf und funktionieren m枚glicherweise nicht einwandfrei. Displayreparaturen an Apple-Ger盲ten werden von kompetenten, zertifizierten Experten durchgef眉hrt, die ausschlie脽lich Apple-Originalteile verwenden.</p></div></div> <picture class="as-tile-image justify-content-center"> </picture> </div> </div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-left"> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/nav-icon-giftcard_2x.svg" alt="" class="as-tile-image-chiklet"><h2 class="typography-label">Vor Betrugsversuchen in Zusammenhang mit Geschenkkarten in Acht nehmen</h2><div class="as-richtext"><p>Achte auf Betrug mit Apple Gift Cards, App Store & iTunes-Geschenkkarten und Apple Store-Geschenkkarten.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper typography-body " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Learn more" data-analytics-link-url="/de-ch/120933" href="/de-ch/120933"><span class="icon-copy" aria-label="Weitere Informationen zu Betrugsversuchen in Zusammenhang mit Geschenkkarten">Weitere Informationen</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> </picture> </div> </div> </div> </div> </div> </section><section class="as-container-column as-columns--1up "> <div class="column-item"> <div class="as-banner-row"> <div class="as-simple-list-wrapper as-left"> <div class="row justify-content-start"> <div class="column "> <h2 class="typography-label as-simple-list-title">Apple聽Service-Programme</h2><ul class="links-stacked"> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="iPhone 14 Plus Service Program for Rear Camera Issue" data-analytics-link-url="/de-ch/iphone-14-plus-service-program-for-rear-camera-issue" href="/de-ch/iphone-14-plus-service-program-for-rear-camera-issue"><span aria-label="Serviceprogramm f眉r das iPhone 14 Plus bei Problemen mit der R眉ckkamera">Serviceprogramm f眉r das iPhone 14 Plus bei Problemen mit der R眉ckkamera</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues" data-analytics-link-url="/de-ch/iphone-12-and-iphone-12-pro-service-program-for-no-sound-issues" href="/de-ch/iphone-12-and-iphone-12-pro-service-program-for-no-sound-issues"><span aria-label="Serviceprogramm f眉r das iPhone 12 und iPhone 12 Pro bei Kein-Ton-Problemen">Serviceprogramm f眉r das iPhone 12 und iPhone 12 Pro bei Kein-Ton-Problemen</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="15-inch MacBook Pro Battery Recall Program" data-analytics-link-url="/de-ch/15-inch-macbook-pro-battery-recall" href="/de-ch/15-inch-macbook-pro-battery-recall"><span aria-label="R眉ckrufprogramm f眉r die Batterie des MacBook聽Pro (15")">R眉ckrufprogramm f眉r die Batterie des MacBook聽Pro (15")</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Apple Three-Prong AC Wall Plug Adapter Recall Program" data-analytics-link-url="/de-ch/three-prong-ac-wall-plug-adapter" href="/de-ch/three-prong-ac-wall-plug-adapter"><span aria-label="R眉ckrufprogramm f眉r den Netzteilstecker mit drei Stiften von Apple">R眉ckrufprogramm f眉r den Netzteilstecker mit drei Stiften von Apple</span></a></li> <li> <a class="icon-wrapper" data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="See all programs" data-analytics-link-url="/de-ch/service-programs" href="/de-ch/service-programs"><span class="icon-copy" aria-label="Alle Programme anzeigen">Alle Programme anzeigen</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div> </div> </div> </div> </section></div> <footer id="ac-globalfooter" class="no-js" lang="de-CH" data-analytics-region="global footer" role="contentinfo" aria-labelledby="ac-gf-label"> <div class="ac-gf-content"> <h2 class="ac-gf-label" id="ac-gf-label">Apple Footer</h2> <nav class="ac-gf-breadcrumbs" aria-label="Breadcrumbs" role="navigation"> <a href="https://www.apple.com/chde/" class="home ac-gf-breadcrumbs-home analytics-exitlink"> <span class="ac-gf-breadcrumbs-home-icon" aria-hidden="true"></span> <span class="ac-gf-breadcrumbs-home-label">Apple</span> <span class="ac-gf-breadcrumbs-home-chevron"></span> <span class="ac-gf-breadcrumbs-home-mask"></span> </a> <div class="ac-gf-breadcrumbs-path"> <ol 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class="ac-gf-directory-column-section-link" data-analytics-event="link.click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Music " data-analytics-link-url="/de-ch/music" href="/de-ch/music"><span class="a11y">Support f眉r </span>Music</a></li> <li class="ac-gf-directory-column-section-item"> <a class="ac-gf-directory-column-section-link" data-analytics-event="link.click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="TV " data-analytics-link-url="/de-ch/tv" href="/de-ch/tv"><span class="a11y">Support f眉r </span>TV</a></li> <li class="ac-gf-directory-column-section-item"> <a class="ac-gf-directory-column-section-link" data-analytics-event="link.click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Support Site Map" data-analytics-link-url="/de-ch/sitemap" href="/de-ch/sitemap">Support-Sitemap</a></li> </ul> </div> </div> <div class="ac-gf-directory-column"> <input 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