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Scam Prevention
<!doctype html> <html lang="en"><head><script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-WXJKSPTL'); </script><meta charset="utf8"> <meta name="viewport" content="width=device-width, user-scalable=yes, initial-scale=1.0"> <meta http-equiv="X-UA-Compatible" content="ie=edge"> <meta name="twitter:card" content="summary_large_image"><meta property="og:title" content="Scam Prevention"><meta property="og:description" content="The Scam Analytics and Tactical Intervention System hunts, analyses and disrupts scam websites in the entire World Wide Web. 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Share sensitive information only on official, secure websites. </p> </div> </div> </div> </div> </div> </section> </section> <nav class="navbar is-transparent"> <div class="bp-container"> <div class="navbar-brand"> <a class="navbar-item" href="/"> <img src="/images/logo_govtech_hort.gif" alt="Homepage" style="max-height:75px;max-width:200px;height:auto;width:auto;"> </a> <div class="navbar-burger burger" data-target="navbarExampleTransparentExample"> <span></span> <span></span> <span></span> </div> </div> <div id="navbarExampleTransparentExample" class="bp-container is-fluid margin--none navbar-menu"> <div class="navbar-start"><div class="navbar-item is-hidden-widescreen is-search-bar"> <form action="/search/" method="get"> <div class="field has-addons"> <div class="control has-icons-left is-expanded"> <input class="input is-fullwidth" id="search-box-mobile" type="text" placeholder="What are you looking for?" name="query"> <span class="is-large is-left"> <i class="sgds-icon 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is-hidden-touch is-hidden-desktop-only search-bar" id="search-bar"> <div class="row margin--top--sm margin--bottom--sm is-gapless"> <div class="col"> <form action="/search/" method="get"> <div class="field has-addons"> <div class="control has-icons-left is-expanded"> <input class="input is-fullwidth is-large" id="search-box" type="text" placeholder="What are you looking for?" name="query" autocomplete="off"> <span class="is-large is-left"> <i class="sgds-icon sgds-icon-search is-size-4 search-bar"></i> </span> </div> <div class="control"> <button type="submit" class="bp-button is-secondary is-medium has-text-white search-button">SEARCH</button> </div> </div> </form> </div> </div> </div> </div> <div id="main-content" role="main" onclick><section class="bp-section is-small bp-section-pagetitle"> <div class="bp-container "> <div class="row"> <div class="col"><nav class="bp-breadcrumb" aria-label="breadcrumbs"> <ul> <li><a href="/"><small>HOME</small></a></li><li><a href="/products-and-services/overview/"><small>PRODUCTS AND SERVICES</small></a></li><li><a href="/products-and-services/for-citizens/overview/"><small>FOR CITIZENS</small></a></li><li><a href="/products-and-services/for-citizens/scam-prevention/"><small>SCAM PREVENTION</small></a></li></ul> </nav> </div> </div> </div> <div class="bp-container"> <div class="row"> <div class="col"> <h1 class="has-text-white"><b>Scam Prevention</b></h1> </div> </div> </div></section><section class="bp-section padding--none is-hidden-desktop"> <div class="bp-dropdown is-hoverable"> <div class="bp-dropdown-trigger"> <a class="bp-button bp-dropdown-button is-fullwidth" aria-haspopup="true" aria-controls="dropdown-menu"> <span><b><p>Scam Prevention</p></b></span> <span class="icon is-small"> <i class="sgds-icon sgds-icon-chevron-down is-size-4" aria-hidden="true"></i> </span> </a> </div> <div class="bp-dropdown-menu has-text-left hide" id="dropdown-menu" role="menu"> <div class="bp-dropdown-content"><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/overview/"> <p>Overview</p> </a><a class="bp-dropdown-item third-level-nav-header-mobile has-text-secondary has-text-weight-bold"> <p>For Citizens<i class="sgds-icon sgds-icon-chevron-up is-pulled-right is-size-4" aria-hidden="true"></i></p> </a> <div class="third-level-nav-div-mobile "><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-citizens/overview/"> <p>Overview</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-citizens/crowdsourcing/"> <p>Crowdsourcing</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-citizens/digital-services/"> <p>Digital Services</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-citizens/digital-storage-and-verification/"> <p>Digital Storage and Verification</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-citizens/directories-and-distribution/"> <p>Directories and Distribution</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-citizens/education/"> <p>Education</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-citizens/employment/"> <p>Employment</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-citizens/environment/"> <p>Environment</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-citizens/health/"> <p>Health</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile has-text-secondary has-text-weight-bold" href="/products-and-services/for-citizens/scam-prevention/"> <p>Scam Prevention</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-citizens/smart-city-tech/"> <p>Smart City Tech</p> </a></div><a class="bp-dropdown-item third-level-nav-header-mobile "> <p>For Businesses<i class="sgds-icon sgds-icon-chevron-down is-pulled-right is-size-4" aria-hidden="true"></i></p> </a> <div class="third-level-nav-div-mobile is-hidden"><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-businesses/overview/"> <p>Overview</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-businesses/corporate-transactions/"> <p>Corporate Transactions</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-businesses/smart-city-tech/"> <p>Smart City Tech</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-businesses/trade-transactions/"> <p>Trade Transactions</p> </a></div><a class="bp-dropdown-item third-level-nav-header-mobile "> <p>For Government Agencies<i class="sgds-icon sgds-icon-chevron-down is-pulled-right is-size-4" aria-hidden="true"></i></p> </a> <div class="third-level-nav-div-mobile is-hidden"><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-government-agencies/overview/"> <p>Overview</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-government-agencies/accessibility/"> <p>Accessibility</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-government-agencies/cybersecurity/"> <p>Cybersecurity</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-government-agencies/data-and-ai/"> <p>Data and AI</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-government-agencies/digital-standards-and-guides/"> <p>Digital Standards and Guides</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-government-agencies/digital-verification/"> <p>Digital Verification</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-government-agencies/government-transactions/"> <p>Government Transactions</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-government-agencies/ict-and-infrastructure/"> <p>ICT and Infrastructure</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-government-agencies/knowledge-and-training/"> <p>Knowledge and Training</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-government-agencies/productivity-and-marketing/"> <p>Productivity and Marketing</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-government-agencies/service-delivery/"> <p>Service Delivery</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/for-government-agencies/software-development/"> <p>Software Development</p> </a></div><a class="bp-dropdown-item third-level-nav-header-mobile "> <p>Collaborate With Us<i class="sgds-icon sgds-icon-chevron-down is-pulled-right is-size-4" aria-hidden="true"></i></p> </a> <div class="third-level-nav-div-mobile is-hidden"><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/collaborate-with-us/overview/"> <p>Overview</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/collaborate-with-us/government-collaboration/"> <p>Government Collaboration</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/collaborate-with-us/industry-collaboration/"> <p>Industry Collaboration</p> </a><a class="bp-dropdown-item third-level-nav-item-mobile " href="/products-and-services/collaborate-with-us/international-collaboration/"> <p>International Collaboration</p> </a></div></div> </div> </div> </section> <section class="bp-section"> <div class="bp-container padding--top--lg padding--bottom--xl"> <div class="row"> <div class="col is-2 is-position-relative has-side-nav is-hidden-touch"> <div class="sidenav"> <aside class="bp-menu is-gt sidebar__inner"> <ul class="bp-menu-list"><li> <a class="" href="/products-and-services/overview/">Overview</a> </li><li class="third-level-nav-header"> <a class="third-level-nav-header is-active" aria-label="For Citizens">For Citizens<i class="sgds-icon sgds-icon-chevron-up is-pulled-right is-size-4" aria-hidden="true"></i> </a> </li> <div class="third-level-nav-div "><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-citizens/overview/">Overview</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-citizens/crowdsourcing/">Crowdsourcing</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-citizens/digital-services/">Digital Services</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-citizens/digital-storage-and-verification/">Digital Storage and Verification</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-citizens/directories-and-distribution/">Directories and Distribution</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-citizens/education/">Education</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-citizens/employment/">Employment</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-citizens/environment/">Environment</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-citizens/health/">Health</a></li><li><a class="third-level-nav-item padding--top--none has-text-secondary has-text-weight-bold" href="/products-and-services/for-citizens/scam-prevention/">Scam Prevention</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-citizens/smart-city-tech/">Smart City Tech</a></li></div><li class="third-level-nav-header"> <a class="third-level-nav-header " aria-label="For Businesses">For Businesses<i class="sgds-icon sgds-icon-chevron-down is-pulled-right is-size-4" aria-hidden="true"></i> </a> </li> <div class="third-level-nav-div is-hidden"><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-businesses/overview/">Overview</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-businesses/corporate-transactions/">Corporate Transactions</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-businesses/smart-city-tech/">Smart City Tech</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-businesses/trade-transactions/">Trade Transactions</a></li></div><li class="third-level-nav-header"> <a class="third-level-nav-header " aria-label="For Government Agencies">For Government Agencies<i class="sgds-icon sgds-icon-chevron-down is-pulled-right is-size-4" aria-hidden="true"></i> </a> </li> <div class="third-level-nav-div is-hidden"><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-government-agencies/overview/">Overview</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-government-agencies/accessibility/">Accessibility</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-government-agencies/cybersecurity/">Cybersecurity</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-government-agencies/data-and-ai/">Data and AI</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-government-agencies/digital-standards-and-guides/">Digital Standards and Guides</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-government-agencies/digital-verification/">Digital Verification</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-government-agencies/government-transactions/">Government Transactions</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-government-agencies/ict-and-infrastructure/">ICT and Infrastructure</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-government-agencies/knowledge-and-training/">Knowledge and Training</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-government-agencies/productivity-and-marketing/">Productivity and Marketing</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-government-agencies/service-delivery/">Service Delivery</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/for-government-agencies/software-development/">Software Development</a></li></div><li class="third-level-nav-header"> <a class="third-level-nav-header " aria-label="Collaborate With Us">Collaborate With Us<i class="sgds-icon sgds-icon-chevron-down is-pulled-right is-size-4" aria-hidden="true"></i> </a> </li> <div class="third-level-nav-div is-hidden"><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/collaborate-with-us/overview/">Overview</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/collaborate-with-us/government-collaboration/">Government Collaboration</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/collaborate-with-us/industry-collaboration/">Industry Collaboration</a></li><li><a class="third-level-nav-item padding--top--none " href="/products-and-services/collaborate-with-us/international-collaboration/">International Collaboration</a></li></div></ul> </aside> </div> </div> <div class="col is-8 is-offset-1-desktop is-12-touch print-content"> <div class="row"> <div class="col"> <div class="content"><h2>Protecting web users from scam websites with Scam Analytics and Tactical Intervention System (SATIS) and the recursive Machine-Learning Site Evaluator (rMSE)</h2> <div class="isomer-image-wrapper"> <img style="width: 100%" height="auto" width="100%" alt="Scam Analytics and Tactical Intervention System (SATIS) protects web users from scam websites." src="/images/Products and Services/For citizens/SATIS_1690x800.png" /> </div> <ul data-tight="true" class="tight"> <li> <p>SATIS is a platform that supports SPF in combatting scam websites and protects citizens from scammers.</p> </li> <li> <p>rMSE is an in-house, AI-powered classifier that can evaluate potential scam sites at scale.</p> </li> <li> <p>Together, they continuously review over 100,000 websites scanned daily for potential scams.</p> </li> <li> <p><0.1% false positives through a combination man and machine!</p> </li> <li> <p>Users can contribute to data collection by reporting suspicious sites through ScamShield.</p> </li> <li> <p>Disrupted scam websites may display warnings from Google and/or SPF, protecting citizens from accessing malicious websites.</p> </li> </ul> <hr /> <p>With the proliferation of scam websites, there is a need to step up our cybersecurity measures and protect users, especially the ones who are less savvy. That is why we have worked with SPF to develop Scam Analytics and Tactical Intervention System (SATIS). Powered by artificial intelligence (AI), this platform hunts, analyses and disrupts malicious websites such as bank phishing sites and job scam sites. </p> <p>SATIS is powered by an in-house AI/ML technology developed by GovTech —recursive Machine-Learning Site Evaluator (rMSE). This technology alone achieves an accuracy well in excess of 90% and is used to flags scam sites for the Singapore Police Force (SPF) and/or Google to take further action.</p> <h3>What are the benefits of SATIS?</h3> <p>SATIS provides three key benefits, as follows.</p> <div class="isomer-card-grid"> <div class="isomer-card"> <div class="isomer-card-body"> <div class="isomer-card-title">Always-on scanning of websites</div> <div class="isomer-card-description">Leveraging AI, SATIS has the ability to crawl hundreds of thousands of sites and flag potential scams.</div> </div> </div> <div class="isomer-card"> <div class="isomer-card-body"> <div class="isomer-card-title">Machine Learning accuracy rate of well over 90%</div> <div class="isomer-card-description">The platform can accurately evaluate and identify suspicious websites, allowing for swift action.</div> </div> </div> <div class="isomer-card"> <div class="isomer-card-body"> <div class="isomer-card-title">Disruption of scam websites</div> <div class="isomer-card-description">SATIS can take down or block verified scams, thereby limiting citizens' interactions with malicious websites.</div> </div> </div> </div> <h3>How to use SATIS?</h3> <p>Like all good cybersecurity measures, SATIS works in the background and does not require any additional action on your part. Here are two things you can do to maximise its usefulness. </p> <h4>1. Contribute by reporting</h4> <p></p> <div class="isomer-image-wrapper"> <img style="width: 100%" height="auto" width="100%" alt="Help heighten the efficiency of the Scam Analytics and Tactical Intervention System by reporting scams via Scam Shield." src="/images/Products and Services/For citizens/SATIS_card_image_1_compressed.jpg" /> </div> <p>Heighten its efficiency by reporting any suspicious web activities via the <a href="https://www.scamshield.gov.sg/" rel="noopener noreferrer nofollow" target="_blank">ScamShield app.</a> </p> <h4>2. Look out for sites disrupted by SATIS</h4> <div class="isomer-image-wrapper"> <img style="width: 100%" height="auto" width="100%" alt="The Scam Analytics and Tactical Intervention System will disrupt scam websites." src="/images/Products and Services/For citizens/rMSE_resized.jpg" /> </div> <p>If you land on a SATIS-disrupted scam website, you may see either:</p> <ul data-tight="true" class="tight"> <li> <p>A red warning screen from Google,</p> </li> <li> <p>A message from SPF,</p> </li> <li> <p>or a disconnected site (e.g. 404 error)</p> </li> </ul> <p>In some cases, scammers may find excuses to send you a different link – please disengage with them!</p> <h3>Want to stay updated?</h3> <div class="isomer-card-grid"><a rel="noopener noreferrer nofollow" href="https://go.gov.sg/communitysignup-gtwebsite" class="isomer-card"><div class="isomer-card-image"><div class="isomer-image-wrapper"><img style="width: 100%" height="auto" width="100%" alt="Subscribe to TechNews" src="/images/CTA card images/Subscribe_to_the_TN_newsletter.png" /></div></div><div class="isomer-card-body"><div class="isomer-card-title">TechNews readers will be the first to receive updates on SATIS!</div><div class="isomer-card-link">Subscribe to TechNews</div></div></a> <a rel="noopener noreferrer nofollow" href="https://go.gov.sg/communitysignup-gtwebsite" class="isomer-card"> <div class="isomer-card-image"> <div class="isomer-image-wrapper"> <img style="width: 100%" height="auto" width="100%" alt="Join Tech Kaki community" src="/images/CTA card images/Join_our_user_testing_community__TK_.png" /> </div> </div> <div class="isomer-card-body"> <div class="isomer-card-title">Have suggestions on how to improve SATIS? 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