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itemprop="itemListElement" itemtype="https://schema.org/ListItem" class="breadcrumbs__item breadcrumbs__item--active"><span class="breadcrumbs__link" itemprop="name">Old FAQ</span><meta itemprop="position" content="1"></li></ul></nav><div class="tocCollapsible_ETCw theme-doc-toc-mobile tocMobile_ITEo"><button type="button" class="clean-btn tocCollapsibleButton_TO0P">On this page</button></div><div class="theme-doc-markdown markdown"><header><h1>Old FAQ</h1></header><p>On this page, we list FAQs that were listed in the <a href="/en/faq/faq_software">FAQ pages</a> but are no longer listed because the information is now out of date.</p> <hr> <h2 class="anchor anchorWithStickyNavbar_LWe7" id="gen-login">How to Login (The general analysis division)<a href="#gen-login" class="hash-link" aria-label="Direct link to heading" title="Direct link to heading"></a></h2> <h3 class="anchor anchorWithStickyNavbar_LWe7" id="gen-login#gen-sshlogin-permission-denied">🆀 I have reconfigured my ssh public key again, but I get a error message <code>Permission denied</code> and cannot connect.<a href="#gen-login#gen-sshlogin-permission-denied" class="hash-link" aria-label="Direct link to heading" title="Direct link to heading"></a></h3> <p>🅐 As of 7 July 2022, we move the data to a new application system for use ("<a href="/en/blog/2022-07-05-news_NewApp"><u>July 5, 2022(Monday) Application system for new use is new</u></a>"). Therefore, public key registrations to the new gateway <code>gw2.ddbj.nig.ac.jp</code> will be reflected immediately, but it will take about one day for the settings to be reflected to the old gateway <code>gw.ddbj.nig.ac.jp</code>. At the next scheduled maintenance (December), the system will be modified so that the settings will be reflected immediately on the old gateway.</p> <p>Please login from <code>gw2.ddbj.nig.ac.jp</code> immediately after setting your public key etc.</p> <hr> <h2 class="anchor anchorWithStickyNavbar_LWe7" id="pg-login">How to Login (The personal genome analysis division)<a href="#pg-login" class="hash-link" aria-label="Direct link to heading" title="Direct link to heading"></a></h2> <h3 class="anchor anchorWithStickyNavbar_LWe7" id="pg-login#pg-sshlogin-permission-denied">🆀 I have reconfigured my ssh public key again, but I get a error message <code>Permission denied</code> and cannot connect.<a href="#pg-login#pg-sshlogin-permission-denied" class="hash-link" aria-label="Direct link to heading" title="Direct link to heading"></a></h3> <p>🅐 As of 7 July 2022, we move the data to a new application system for use ("<a href="/en/blog/2022-07-05-news_NewApp"><u>July 5, 2022(Monday) Application system for new use is new</u></a>"). Therefore, public key registrations to the new gateway <code>gw2.ddbj.nig.ac.jp</code> will be reflected immediately, but it will take about one day for the settings to be reflected to the old gateway <code>gw.ddbj.nig.ac.jp</code>. At the next scheduled maintenance (December), the system will be modified so that the settings will be reflected immediately on the old gateway.</p> <p>Please login from <code>gw2.ddbj.nig.ac.jp</code> immediately after setting your public key etc.</p> <hr> <h2 class="anchor anchorWithStickyNavbar_LWe7" id="billing-usage">How to use billing services<a href="#billing-usage" class="hash-link" aria-label="Direct link to heading" title="Direct link to heading"></a></h2> <h3 class="anchor anchorWithStickyNavbar_LWe7" id="billing-usage#dif-storage-highspeed-archive">🆀 What is the difference between high-speed storage and archive storage?<a href="#billing-usage#dif-storage-highspeed-archive" class="hash-link" aria-label="Direct link to heading" title="Direct link to heading"></a></h3> <p>🅐 Archive storage is the strage where the DNA sequence data of NIG is stored, and is also used for special projects such as AMED AGD. As for supercomputer users, use high-speed storage (You can use it up to 30TB for free).</p> <p>For more information: <a href="/en/guides/hardware/#storage"><u>Hardware > Strage</u></a></p></div><footer class="theme-doc-footer docusaurus-mt-lg"><div class="row margin-top--sm theme-doc-footer-edit-meta-row"><div class="col"></div><div class="col lastUpdated_JAkA"><span class="theme-last-updated">Last updated<!-- --> on <b><time datetime="2024-10-26T11:43:57.000Z" itemprop="dateModified">Oct 26, 2024</time></b></span></div></div></footer></article><nav class="pagination-nav docusaurus-mt-lg" aria-label="Docs pages navigation"><a class="pagination-nav__link pagination-nav__link--prev" href="/en/oldDocuments/software/R"><div class="pagination-nav__sublabel">Previous</div><div class="pagination-nav__label">How to use R</div></a></nav></div></div><div class="col col--3"><div class="tableOfContents_bqdL thin-scrollbar theme-doc-toc-desktop"><ul class="table-of-contents table-of-contents__left-border"><li><a href="#gen-login" class="table-of-contents__link toc-highlight">How to Login (The general analysis division)</a><ul><li><a href="#gen-login#gen-sshlogin-permission-denied" class="table-of-contents__link toc-highlight">🆀 I have reconfigured my ssh public key again, but I get a error message <code>Permission denied</code> and cannot connect.</a></li></ul></li><li><a href="#pg-login" class="table-of-contents__link toc-highlight">How to Login (The personal genome analysis division)</a><ul><li><a href="#pg-login#pg-sshlogin-permission-denied" class="table-of-contents__link toc-highlight">🆀 I have reconfigured my ssh public key again, but I get a error message <code>Permission denied</code> and cannot connect.</a></li></ul></li><li><a href="#billing-usage" class="table-of-contents__link toc-highlight">How to use billing services</a><ul><li><a href="#billing-usage#dif-storage-highspeed-archive" class="table-of-contents__link toc-highlight">🆀 What is the difference between high-speed storage and archive storage?</a></li></ul></li></ul></div></div></div></div></main></div></div></div><footer class="footer"><div class="container container-fluid"><div class="row footer__links"><div class="col footer__col"><div class="footer__title">Search</div><ul class="footer__items clean-list"><li class="footer__item"><a href="http://getentry.ddbj.nig.ac.jp/top-j.html" target="_blank" rel="noopener noreferrer" class="footer__link-item">getentry<svg width="13.5" height="13.5" aria-hidden="true" viewBox="0 0 24 24" class="iconExternalLink_nPIU"><path fill="currentColor" d="M21 13v10h-21v-19h12v2h-10v15h17v-8h2zm3-12h-10.988l4.035 4-6.977 7.07 2.828 2.828 6.977-7.07 4.125 4.172v-11z"></path></svg></a></li><li class="footer__item"><a href="https://www.ddbj.nig.ac.jp/services/arsa.html" target="_blank" rel="noopener noreferrer" class="footer__link-item">ARSA<svg width="13.5" height="13.5" aria-hidden="true" viewBox="0 0 24 24" 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