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collaboration (12 items)">Helpline-UX collaboration</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/iwmw/" class="tag-cloud-link tag-link-127 tag-link-position-21" style="font-size: 11.0625pt;" aria-label="IWMW (20 items)">IWMW</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/lean-ux/" class="tag-cloud-link tag-link-140 tag-link-position-22" style="font-size: 8.5833333333333pt;" aria-label="Lean UX (13 items)">Lean UX</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/learn/" class="tag-cloud-link tag-link-141 tag-link-position-23" style="font-size: 9.3125pt;" aria-label="Learn (15 items)">Learn</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/learn-foundations/" class="tag-cloud-link tag-link-142 tag-link-position-24" style="font-size: 13.395833333333pt;" aria-label="Learn Foundations (29 items)">Learn Foundations</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/myed/" class="tag-cloud-link tag-link-154 tag-link-position-25" style="font-size: 12.666666666667pt;" aria-label="MyEd (26 items)">MyEd</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/personas/" class="tag-cloud-link tag-link-167 tag-link-position-26" style="font-size: 9.75pt;" aria-label="personas (16 items)">personas</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/presentation/" class="tag-cloud-link tag-link-170 tag-link-position-27" style="font-size: 13.833333333333pt;" aria-label="presentation (31 items)">presentation</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/prototyping/" class="tag-cloud-link tag-link-176 tag-link-position-28" style="font-size: 9.3125pt;" aria-label="prototyping (15 items)">prototyping</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/service-design/" class="tag-cloud-link tag-link-201 tag-link-position-29" style="font-size: 11.0625pt;" aria-label="service design (20 items)">service design</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/student-experience/" class="tag-cloud-link tag-link-225 tag-link-position-30" style="font-size: 8pt;" aria-label="student experience (12 items)">student experience</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/support-clinic/" class="tag-cloud-link tag-link-230 tag-link-position-31" style="font-size: 12.375pt;" aria-label="support clinic (25 items)">support clinic</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/training/" class="tag-cloud-link tag-link-237 tag-link-position-32" style="font-size: 12.375pt;" aria-label="training (25 items)">training</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/usability-2/" class="tag-cloud-link tag-link-245 tag-link-position-33" style="font-size: 15.291666666667pt;" aria-label="usability (40 items)">usability</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/usability-testing/" class="tag-cloud-link tag-link-246 tag-link-position-34" style="font-size: 16.020833333333pt;" aria-label="usability testing (45 items)">usability testing</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/usability-testing-service/" class="tag-cloud-link tag-link-247 tag-link-position-35" style="font-size: 9.3125pt;" aria-label="usability testing service (15 items)">usability testing service</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/user-experience/" class="tag-cloud-link tag-link-249 tag-link-position-36" style="font-size: 18.208333333333pt;" aria-label="user experience (63 items)">user experience</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/user-experience-service/" class="tag-cloud-link tag-link-250 tag-link-position-37" style="font-size: 9.0208333333333pt;" aria-label="User Experience Service (14 items)">User Experience Service</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/user-research/" class="tag-cloud-link tag-link-256 tag-link-position-38" style="font-size: 15.291666666667pt;" aria-label="user research (40 items)">user research</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/ux/" class="tag-cloud-link tag-link-261 tag-link-position-39" style="font-size: 22pt;" aria-label="UX (116 items)">UX</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/ux-meetup/" class="tag-cloud-link tag-link-262 tag-link-position-40" style="font-size: 13.104166666667pt;" aria-label="UX Meetup (28 items)">UX Meetup</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/ux-service/" class="tag-cloud-link tag-link-264 tag-link-position-41" style="font-size: 21.854166666667pt;" aria-label="UX Service (115 items)">UX Service</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/ux-training/" class="tag-cloud-link tag-link-265 tag-link-position-42" style="font-size: 10.1875pt;" aria-label="ux training (17 items)">ux training</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/web-publishers-community/" class="tag-cloud-link tag-link-274 tag-link-position-43" style="font-size: 15.291666666667pt;" aria-label="Web Publishers' Community (40 items)">Web Publishers' Community</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/web-publishing-platform/" class="tag-cloud-link tag-link-358 tag-link-position-44" style="font-size: 9.0208333333333pt;" aria-label="Web Publishing Platform (14 items)">Web Publishing Platform</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/workshop/" class="tag-cloud-link tag-link-280 tag-link-position-45" style="font-size: 12.958333333333pt;" aria-label="workshop (27 items)">workshop</a></div> </div> <div class="widget widget_meta panel-body widget-area" id="meta-2"><p class="h5 widget-title-text">Meta</p> <ul> <li><a href="https://blogs.ed.ac.uk/website-communications/wp-signup.php">Register</a></li> <li><a href="https://blogs.ed.ac.uk/website-communications/wp-login.php">Log in</a></li> <li><a href="https://blogs.ed.ac.uk/website-communications/feed/">Entries feed</a></li> <li><a href="https://blogs.ed.ac.uk/website-communications/comments/feed/">Comments feed</a></li> <li><a href="https://en-gb.wordpress.org/">WordPress.org</a></li> </ul> </div> <button type="button" class="btn btn-link btn-block visible-xs" id="hideSidebar">Hide</button> </div> </section> </div>  <div class="col-xs-12 col-sm-9">  <div class="row breadtrail"> <div class="col-sm-12 col-md-12" itemprop="breadcrumb"> <ol class="breadcrumb"> <li class="first"> <a href="https://blogs.ed.ac.uk/website-communications" title="Go to this blog's homepage.">Website and Communications Blog</a> </li> <li>Content Design</li> </ol> </div> </div>  <h1 class="page-header"> Category: <span>Content Design</span> </h1> <div class="row"> <div class="wp-post-block col-sm-12"> <div class="panel panel-uoe-low"> <div class="panel-heading"> <h3 class="panel-title"> <a href="https://blogs.ed.ac.uk/website-communications/using-ai-to-automate-editorial-style-guide-rules-experimenting-with-drupal-ai-automators/" title="Go to the post titled: 'An automated Editorial Style Guide? Experimenting with Drupal AI Automators '.">An automated Editorial Style Guide? Experimenting with Drupal AI Automators </a> </h3> </div> <div class="panel-body"> <p>As part of a day of AI experimentation with Drupal specialists, we learned how to use automated technology to evaluate content against the University’s guidance on house writing style. </p> </div> <div class="panel-footer"> <p> <small> <span class="text-muted glyphicon glyphicon-user" style="font-size: 14px;" title="Post author."></span> <a href="https://blogs.ed.ac.uk/website-communications/author/ehorrell/" title="Posts by Emma Horrell" rel="author">Emma Horrell</a> <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-time" style="font-size: 14px;" title="When this post was published or updated."></span> 30th January 2025 <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-comment" style="font-size: 14px; margin-right: 3px;" title="Comments are open."></span> <a href="https://blogs.ed.ac.uk/website-communications/using-ai-to-automate-editorial-style-guide-rules-experimenting-with-drupal-ai-automators/#comments">0</a> </small> </p> </div> </div> </div> <div class="wp-post-block col-sm-12"> <div class="panel panel-uoe-low"> <div class="panel-heading"> <h3 class="panel-title"> <a href="https://blogs.ed.ac.uk/website-communications/bringing-ai-innovation-to-university-web-content-management-a-day-of-drupal-ai-exploration/" title="Go to the post titled: 'Bringing AI innovation to University web content management – a day of Drupal AI exploration'.">Bringing AI innovation to University web content management – a day of Drupal AI exploration</a> </h3> </div> <div class="panel-body"> <p>Advancements in Drupal AI and LLMs prompted us to explore ways to use AI to enhance and improve UX. Working with Drupal AI specialists, we spent a day considering how AI can impact user experiences of those publishing, searching and consuming University web content. </p> </div> <div class="panel-footer"> <p> <small> <span class="text-muted glyphicon glyphicon-user" style="font-size: 14px;" title="Post author."></span> <a href="https://blogs.ed.ac.uk/website-communications/author/ehorrell/" title="Posts by Emma Horrell" rel="author">Emma Horrell</a> <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-time" style="font-size: 14px;" title="When this post was published or updated."></span> 30th January 2025 <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-comment" style="font-size: 14px; margin-right: 3px;" title="Comments are open."></span> <a href="https://blogs.ed.ac.uk/website-communications/bringing-ai-innovation-to-university-web-content-management-a-day-of-drupal-ai-exploration/#comments">0</a> </small> </p> </div> </div> </div> </div><div class="row"> <div class="wp-post-block col-sm-12"> <div class="panel panel-uoe-low"> <div class="panel-heading"> <h3 class="panel-title"> <a href="https://blogs.ed.ac.uk/website-communications/current-usage-of-university-staff-profiles-initial-insights-from-the-role-of-profiles-project/" title="Go to the post titled: 'Current usage of University staff profiles: Initial insights from The Role of Profiles project'.">Current usage of University staff profiles: Initial insights from The Role of Profiles project</a> </h3> </div> <div class="panel-body"> <p>Discovery research to learn about staff profile content published in EdWeb formed part of the initiation of a new six-month project aimed at improving the provision for publishing online profiles.</p> </div> <div class="panel-footer"> <p> <small> <span class="text-muted glyphicon glyphicon-user" style="font-size: 14px;" title="Post author."></span> <a href="https://blogs.ed.ac.uk/website-communications/author/ehorrell/" title="Posts by Emma Horrell" rel="author">Emma Horrell</a> <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-time" style="font-size: 14px;" title="When this post was published or updated."></span> 27th January 2025 <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-comment" style="font-size: 14px; margin-right: 3px;" title="Comments are open."></span> <a href="https://blogs.ed.ac.uk/website-communications/current-usage-of-university-staff-profiles-initial-insights-from-the-role-of-profiles-project/#comments">0</a> </small> </p> </div> </div> </div> <div class="wp-post-block col-sm-12"> <div class="panel panel-uoe-low"> <div class="panel-heading"> <h3 class="panel-title"> <a href="https://blogs.ed.ac.uk/website-communications/the-role-of-profiles-our-new-project-researching-needs-and-potential-for-online-profiles/" title="Go to the post titled: 'The Role of Profiles: our new project researching needs and potential for online profiles'.">The Role of Profiles: our new project researching needs and potential for online profiles</a> </h3> </div> <div class="panel-body"> <p>The UX Service has begun a new six-month project recognising the importance of online staff profile content. Our project will research current use of profiles, learn staff needs for profile content and ideate ways to optimise display of online profile content.</p> </div> <div class="panel-footer"> <p> <small> <span class="text-muted glyphicon glyphicon-user" style="font-size: 14px;" title="Post author."></span> <a href="https://blogs.ed.ac.uk/website-communications/author/ehorrell/" title="Posts by Emma Horrell" rel="author">Emma Horrell</a> <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-time" style="font-size: 14px;" title="When this post was published or updated."></span> 27th January 2025 <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-comment" style="font-size: 14px; margin-right: 3px;" title="Comments are open."></span> <a href="https://blogs.ed.ac.uk/website-communications/the-role-of-profiles-our-new-project-researching-needs-and-potential-for-online-profiles/#comments">0</a> </small> </p> </div> </div> </div> </div><div class="row"> <div class="wp-post-block col-sm-12"> <div class="panel panel-uoe-low"> <div class="panel-heading"> <h3 class="panel-title"> <a href="https://blogs.ed.ac.uk/website-communications/early-adventures-in-ux-ai-research/" title="Go to the post titled: 'Early adventures in UX AI research: Pilot testing Drupal AI Assistants'.">Early adventures in UX AI research: Pilot testing Drupal AI Assistants</a> </h3> </div> <div class="panel-body"> <p>AI Assistants are an exciting new Drupal development, intended to support and empower content creators and site editors to achieve their tasks. Having designed a UX research approach to test Drupal AI Assistants with University staff, I conducted a pilot test to try out the set-up: planned scenario, tasks and identified UX success indicators.</p> </div> <div class="panel-footer"> <p> <small> <span class="text-muted glyphicon glyphicon-user" style="font-size: 14px;" title="Post author."></span> <a href="https://blogs.ed.ac.uk/website-communications/author/ehorrell/" title="Posts by Emma Horrell" rel="author">Emma Horrell</a> <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-time" style="font-size: 14px;" title="When this post was published or updated."></span> 23rd December 2024 <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-comment" style="font-size: 14px; margin-right: 3px;" title="Comments are open."></span> <a href="https://blogs.ed.ac.uk/website-communications/early-adventures-in-ux-ai-research/#comments">0</a> </small> </p> </div> </div> </div> <div class="wp-post-block col-sm-12"> <div class="panel panel-uoe-low"> <div class="panel-heading"> <h3 class="panel-title"> <a href="https://blogs.ed.ac.uk/website-communications/how-do-you-learn-about-the-ux-of-ai-designing-tests-for-drupal-ai-assistants/" title="Go to the post titled: 'How do you learn about the UX of AI? – designing tests for Drupal AI Assistants'.">How do you learn about the UX of AI? – designing tests for Drupal AI Assistants</a> </h3> </div> <div class="panel-body"> <p>In September 2024 Drupal unveiled AI Assistants as part of its new Drupal CMS product. Recognising the potential of this new feature to help and support University staff with web-related tasks, I collaborated with Jamie Abrahams, Drupal AI expert to learn how the Assistants worked and to design a UX research approach to test them. </p> </div> <div class="panel-footer"> <p> <small> <span class="text-muted glyphicon glyphicon-user" style="font-size: 14px;" title="Post author."></span> <a href="https://blogs.ed.ac.uk/website-communications/author/ehorrell/" title="Posts by Emma Horrell" rel="author">Emma Horrell</a> <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-time" style="font-size: 14px;" title="When this post was published or updated."></span> 23rd December 2024 <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-comment" style="font-size: 14px; margin-right: 3px;" title="Comments are open."></span> <a href="https://blogs.ed.ac.uk/website-communications/how-do-you-learn-about-the-ux-of-ai-designing-tests-for-drupal-ai-assistants/#comments">0</a> </small> </p> </div> </div> </div> </div><div class="row"> <div class="wp-post-block col-sm-12"> <div class="panel panel-uoe-low"> <div class="panel-heading"> <h3 class="panel-title"> <a href="https://blogs.ed.ac.uk/website-communications/how-weve-used-an-editing-process-to-improve-web-content/" title="Go to the post titled: 'How we’ve used an editing process to improve web content'.">How we’ve used an editing process to improve web content</a> </h3> </div> <div class="panel-body"> <p>When you edit the text on a website, it’s helpful to follow a series of steps.</p> </div> <div class="panel-footer"> <p> <small> <span class="text-muted glyphicon glyphicon-user" style="font-size: 14px;" title="Post author."></span> <a href="https://blogs.ed.ac.uk/website-communications/author/ndaniels/" title="Posts by Nick Daniels" rel="author">Nick Daniels</a> <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-time" style="font-size: 14px;" title="When this post was published or updated."></span> 19th December 2024 <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-comment" style="font-size: 14px; margin-right: 3px;" title="Comments are open."></span> <a href="https://blogs.ed.ac.uk/website-communications/how-weve-used-an-editing-process-to-improve-web-content/#comments">0</a> </small> </p> </div> </div> </div> <div class="wp-post-block col-sm-12"> <div class="panel panel-uoe-low"> <div class="panel-heading"> <h3 class="panel-title"> <a href="https://blogs.ed.ac.uk/website-communications/how-green-can-we-make-the-ux-service-website-using-digital-sustainability-data-to-drive-user-centred-design-decisions/" title="Go to the post titled: 'How green can we make the UX Service website? Using digital sustainability data to drive user-centred design decisions'.">How green can we make the UX Service website? Using digital sustainability data to drive user-centred design decisions</a> </h3> </div> <div class="panel-body"> <p>In summer 2024, Chris O’Neill, Green Digital Design Intern, completed a digital sustainability audit of the UX Service website. He looked at carbon emissions and page weight but also examined usage of the site, with analytics data and user research. We acted on his findings to make the site greener and more user-centred.</p> </div> <div class="panel-footer"> <p> <small> <span class="text-muted glyphicon glyphicon-user" style="font-size: 14px;" title="Post author."></span> <a href="https://blogs.ed.ac.uk/website-communications/author/ehorrell/" title="Posts by Emma Horrell" rel="author">Emma Horrell</a> <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-time" style="font-size: 14px;" title="When this post was published or updated."></span> 11th December 2024 <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-comment" style="font-size: 14px; margin-right: 3px;" title="Comments are open."></span> <a href="https://blogs.ed.ac.uk/website-communications/how-green-can-we-make-the-ux-service-website-using-digital-sustainability-data-to-drive-user-centred-design-decisions/#comments">0</a> </small> </p> </div> </div> </div> </div><div class="row"> <div class="wp-post-block col-sm-12"> <div class="panel panel-uoe-low"> <div class="panel-heading"> <h3 class="panel-title"> <a href="https://blogs.ed.ac.uk/website-communications/takeaways-from-drupalcon-barcelona-2024-notes-from-a-ux-professional/" title="Go to the post titled: 'Takeaways from DrupalCon Barcelona 2024 – Notes from a UX professional'.">Takeaways from DrupalCon Barcelona 2024 – Notes from a UX professional</a> </h3> </div> <div class="panel-body"> <p>I was lucky to be invited to speak at DrupalCon, the annual European conference for Drupal. I delivered several sessions and attended others to learn more about advancements in Drupal.</p> </div> <div class="panel-footer"> <p> <small> <span class="text-muted glyphicon glyphicon-user" style="font-size: 14px;" title="Post author."></span> <a href="https://blogs.ed.ac.uk/website-communications/author/ehorrell/" title="Posts by Emma Horrell" rel="author">Emma Horrell</a> <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-time" style="font-size: 14px;" title="When this post was published or updated."></span> 5th December 2024 <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-comment" style="font-size: 14px; margin-right: 3px;" title="Comments are open."></span> <a href="https://blogs.ed.ac.uk/website-communications/takeaways-from-drupalcon-barcelona-2024-notes-from-a-ux-professional/#comments">0</a> </small> </p> </div> </div> </div> <div class="wp-post-block col-sm-12"> <div class="panel panel-uoe-low"> <div class="panel-heading"> <h3 class="panel-title"> <a href="https://blogs.ed.ac.uk/website-communications/ux-leading-the-newest-developments-in-drupal-a-mindset-shift-for-drupal-cms/" title="Go to the post titled: 'UX leading the newest developments in Drupal – a mindset shift for Drupal CMS'.">UX leading the newest developments in Drupal – a mindset shift for Drupal CMS</a> </h3> </div> <div class="panel-body"> <p>Drupal is the open-source content management system used to power EdWeb and other important University digital systems. I’ve contributed UX knowledge to Drupal for several years and am involved in shaping Drupal CMS – Drupal’s new low-code product aimed at non-developers.</p> </div> <div class="panel-footer"> <p> <small> <span class="text-muted glyphicon glyphicon-user" style="font-size: 14px;" title="Post author."></span> <a href="https://blogs.ed.ac.uk/website-communications/author/ehorrell/" title="Posts by Emma Horrell" rel="author">Emma Horrell</a> <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-time" style="font-size: 14px;" title="When this post was published or updated."></span> 5th December 2024 <span class="spacer"></span> <span class="text-muted glyphicon glyphicon-comment" style="font-size: 14px; margin-right: 3px;" title="Comments are open."></span> <a href="https://blogs.ed.ac.uk/website-communications/ux-leading-the-newest-developments-in-drupal-a-mindset-shift-for-drupal-cms/#comments">0</a> </small> </p> </div> </div> </div> </div> <nav class="navigation pagination" aria-label="Post navigation"> <h2 class="screen-reader-text">Post navigation</h2> <div class="nav-links"><span aria-current="page" class="page-numbers current"><span class="meta-nav sr-only">Page</span>1</span> <a class="page-numbers" href="https://blogs.ed.ac.uk/website-communications/category/content-design/page/2/"><span class="meta-nav sr-only">Page</span>2</a> <span class="page-numbers dots">…</span> <a class="page-numbers" href="https://blogs.ed.ac.uk/website-communications/category/content-design/page/6/"><span class="meta-nav sr-only">Page</span>6</a> <a class="next page-numbers" href="https://blogs.ed.ac.uk/website-communications/category/content-design/page/2/">Older posts →</a></div> </nav> </div> </div> </section> </div> </div> </div> <script type="text/javascript"> /** * Disable/Enable Google Analytics according to cookie settings. */ (function () { 'use strict'; // Actions based on consents document.addEventListener('changed.uoe.consent', function (event) { switch(true) { case event.allowed('performance'): console.log("Performance cookie enabled.");;window['ga-disable-UA-3415584-4'] = false; console.log("You have enabled the blog administrator supplied Google Analytics code. 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