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class="fa fa-file-text"> </a> <span>Application Status</span> </div> --> <div id="12channels" class="modal fade" role="dialog" > <div class="modal-dialog" style="background:#fff;"> <header class="mod_head" > </header> <div class="modal-body" style="text-align: center;"> <a href="#" class="js-modal-close close" data-dismiss="modal" title="Close">×</a> <img src="/portal/images/12channels.jpg" alt="12 channels of dcd dxb are communicating with emirates" /> </div> </div> </div> <div class="body-wrapper"> <div class="body-innerwrapper"> <section id="sp-top-bar"><div class="container"><div class="row"><div id="sp-logo" class="col-xs-6 col-sm-6 col-md-12"><div class="sp-column "><h1 class="logo"><div><a class="ds-inline-block arc-logo" href="/portal/en/"><img data-toggle="tooltip" data-placement="bottom" data-original-title="DCD-الإدارة العامة للدفاع المدني – دبي" class="sp-default-logo hidden-xs" src="/portal/images/2017/05/31/rightsidelogo_en.png" alt="DCD"><img data-toggle="tooltip" data-placement="bottom" data-original-title="DCD & DCD-AR" class="sp-default-logo visible-xs" src="/portal/images/2017/05/31/rightsidelogo_en.png" alt="DCD"></a></div></h1></div></div></div></div></section><section id="sp-faq-weather-and-dubaii-expo-logo" class=" hidden-sm"><div class="container"><div class="row"><div id="sp-top-faq-menu" class="col-xs-12 col-sm-12 col-md-3 hidden-xs"><div class="sp-column "><div class="sp-module "><div class="sp-module-content"> <div class="custom" > <div class="top-function"> <ul> <li class="top-function-child" title="Print" data-toggle="tooltip" data-original-title="Printer"><a onclick="window.open(window.location,'print', 'width=650,height=800').print()"><span class="fa fa-print"></span></a></li> <li class="top-function-child" title="Sitemap" data-toggle="tooltip" data-original-title="Sitemap"><a href="https://www.dcd.gov.ae/portal/en/about-us/sitemap.jsp" class="" aria-label="Sitemap"><span class="fa fa-sitemap"></span></a></li> <li 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class="socialCircle-item green theme-color1 bg-green" data-main="green" style="border-radius: 15px; top: 12px; left: 69px; line-height: 30px; display: block; margin: 0px;"></div> <div rel="sty3" class="socialCircle-item red theme-color1 bg-red" data-main="red" style="border-radius: 15px; top: 58px; left: 23px; line-height: 30px; display: block; margin: 0px;"></div> <div rel="sty2" class="socialCircle-item orange theme-color1 bg-orange active" data-main="orange" style="border-radius: 15px; top: 41px; left: 52px; line-height: 30px; display: block; margin: 0px;"></div> </div> </div> </li> </ul> </div></div> </div></div></div></div><div id="sp-top-custom-1" class="col-xs-12 col-sm-12 col-md-9"><div class="sp-column "><div class="sp-module cusstom_top_top_accessibility"><div class="sp-module-content"> <div class="customcusstom_top_top_accessibility" > <div id="top_accessibility" tabindex="0"><a href="#" class="top-function-child"> <div class="dcd-acc" title="Accessibility" data-toggle="tooltip" data-original-title="Accessibility"><img src="/portal/images/dcd-acc-1.png" alt="Change Color" width="13" height="13" /></div> </a></div></div> </div></div><div class="sp-module custom_logos"><div class="sp-module-content"> <div class="custom custom_logos" > <div> <br /> <a href="https://www.digitaldubai.ae" target="_blank" rel="noopener noreferrer" id="our_websitedd" class="ds-inline-block mrg-rgt-10" title="The Official Portal Of Dubai Government" data-toggle="tooltip"> <img src="/portal/images/dub_ae.png" alt="Dubai ae logo" class="pull-right" width="70" height="70" /> </a> </div> </div> </div></div></div></div></div></div></section><section id="sp-section-3"><div class="row"><div id="sp-top-accessibility" class="col-sm-12 col-md-12"><div class="sp-column "><div class="sp-module "><div class="sp-module-content"><div id="osg-screenreader" class="row row-fluid"> <div class="span3 col-xs-3 col-sm-3 col-md-3"> <h4 class="submenu__title"><strong>Text resize</strong></h4> <p class="submenu__content scontent-text-resize">Use the buttons below to increase or decrease the text size: </p> <ul class="size-font"> <li class="osg-small osg-font-button" onclick="changeFontSize_my(-2); return false; ">-A</li> <li class="osg-lager osg-font-button" onclick="changeFontSize_my(2); return false; ">+A</li> <li class="osg-default osg-font-button" onclick="revertStyles_my(2); return false; ">A</li> </ul> </div> <div class="span3 col-xs-3 col-sm-3 col-md-3"> <h4 class="submenu__title"><strong>Contract Switch</strong></h4> <p class="submenu__content scontent-constrat-switch">Use the toggle below to switch the contrast.</p> <div id="osg-contract" class="controls"> <div class="radio"> <input name="osg-color" value="" checked="checked" type="radio"> <p>DCD colour</p> </div> <div class="radio"> <input name="osg-color" value="fr_screenreader_highcontrast" type="radio"> <p>Colour blind</p> </div> <div class="radio"> <input name="osg-color" value="fr_screenreader_highcontrast2" type="radio"> <p>Green weakness</p> </div> <div class="radio"> <input name="osg-color" value="fr_screenreader_highcontrast3" type="radio"> <p>Red weakness</p> </div> </div> </div> <div class="span3 col-xs-3 col-sm-3 col-md-3"> <h4 class="submenu__title"><strong>Read Speaker</strong></h4> <P class="submenu__content scontent-read-speaker">Listen to the content of the page by clicking play on ReadSpeaker..</P> <div id="readspeaker_button"> </div> </div> <div class="span3 col-xs-3 col-sm-3 col-md-3"> <h4 class="submenu__title"><strong>Learn More</strong></h4> <p> To discover more about accessibility view our </p> <a href="https://www.dcd.gov.ae/portal/en/accessibility.jsp" class="button button--text button--next"><strong>Accessibility options</strong></a> </div> </div> <script type="text/javascript"> (function($){ jQuery(document).ready(function($){ $('#top_accessibility').click(function(){ $('#top_accessibility').toggleClass( "active" ) 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class="col-xs-7 col-sm-10 col-md-10"><div class="sp-column "><div class="sp-module pull-right educon-top-search"><div class="sp-module-content"><script> var isMobile = { Android: function() { return navigator.userAgent.match(/Android/i); }, BlackBerry: function() { return navigator.userAgent.match(/BlackBerry/i); }, iOS: function() { return navigator.userAgent.match(/iPhone|iPad|iPod/i); }, Opera: function() { return navigator.userAgent.match(/Opera Mini/i); }, Windows: function() { return navigator.userAgent.match(/IEMobile/i); }, any: function() { return (isMobile.Android() || isMobile.BlackBerry() || isMobile.iOS() || isMobile.Opera() || isMobile.Windows()); } }; if(!isMobile.any()) { document.addEventListener('DOMContentLoaded', function(){ /* global theaterJS */ var theater = theaterJS() theater .addActor('vader') .addScene('vader:Application status') .addScene('vader:Service Centers') .addScene('vader:Id card renewal') .addScene(theater.replay) }); } else { $('#mod-ajaxsearch-searchword').val('Search ...'); } (function($){ jQuery(document).ready(function($){ $('#mod-ajaxsearch-searchword, #vader').click(function(){ $('#vader').hide(); }) }) })(jQuery) </script> <div class="top-search-wrapper"> <div class="icon-top-wrapper"> <i class="fa fa-search search-open-icon" id="fa-search-open" aria-hidden="true" data-toggle="tooltip" data-original-title="Search"></i> <i class="fa fa-times search-close-icon" id="fa-search-close" aria-hidden="true" title="" data-toggle="tooltip" data-original-title="Press here to close search"> Close</i> </div> </div> <!-- /.top-search-wrapper --> <div class="top-search-input-wrap"> <div class="top-search-overlay"></div> <form id="mod-ajaxsearch-form" action="/portal/en/search.jsp" method="post"> <div class="search-wrap"> <div class="search pull-right educon-top-search"> <div class="speech"><input autocomplete="off" class="seach-animation" id="mod-ajaxsearch-searchword" name="searchword" maxlength="200" class="mod-search-searchword inputbox pull-right educon-top-search" type="text" size="20" value="" onblur="if (this.value=='') this.value='';" onfocus="if (this.value=='') this.value='';" /><div class="text-search-custom" id="vader"></div></div> </div> <div id="osg-search" class="row"> <div class="span4 col-xs-4 col-sm-4 col-md-4 sd-quicklinks"> <h3>Quicklinks</h3> <ul class="toblock sd-ul-quicklinks"> <li><a href="https://www.dcd.gov.ae/portal/en/search.jsp?searchphrase=all&searchword=application%20status">Application Status</a></li> <li><a href="https://www.dcd.gov.ae/portal/en/search.jsp?searchphrase=all&searchword=services">Services for Individuals</a></li> <li><a href="https://www.dcd.gov.ae/portal/en/search.jsp?searchphrase=all&searchword=Contact%20Us">Contact Us</a></li> <li><a href="https://www.dcd.gov.ae/portal/en/search/newest-first/page-1.jsp?searchphrase=all&searchword=happiness%20Centers">Happiness Centers</a></li> <li><a href="https://www.dcd.gov.ae/portal/en/search.jsp?searchphrase=all&searchword=training">Training</a></li> </ul> </div> <div class="span3 col-xs-3 col-sm-3 col-md-3 sd-quicklinks"> <h3>Popular Search</h3> <ul class="toblock sd-ul-quicklinks"> <li><a href="https://www.dcd.gov.ae/portal/en/search.jsp?searchphrase=all&searchword=card%20renewal">Card Renewal</a></li> <li><a href="https://www.dcd.gov.ae/portal/en/search.jsp?searchphrase=all&searchword=home%20risks">Home Risks</a></li> <li><a href="https://www.dcd.gov.ae/portal/en/search.jsp?searchphrase=all&searchword=Service%20Centers">Service Centers</a></li> <li><a href="https://www.dcd.gov.ae/portal/en/search/newest-first/page-1.jsp?searchphrase=all&searchword=engineering%20services">Engineering Services</a></li> <li><a href="https://www.dcd.gov.ae/portal/en/search.jsp?searchphrase=all&searchword=feedback">Feedback</a></li> </ul> </div> <div class="span4 col-xs-4 col-sm-4 col-md-4 sd-chat-hamad"> <h3>Hi, I'm Salim</h3> <p>Let me help and assists you with what you need</p> <a href="#" class="btn" onClick="MyWindow=window.open('http://v2.zopim.com/widget/livechat.html?api_calls=%5B%5D&hostname=www.dcd.gov.ae&key=3c5x9bigvvTpyVzk9yB91vfaxO6x4j4c&lang=en-gb&','Zopim Chat',width=600,height=300); return false;">Chat with Salim</a> </div> </div> </div> <div id="mod-ajaxsearch-results-box" class="results-box"></div> <input type="hidden" name="task" value="search" /> <input type="hidden" name="option" value="com_search" /> <input type="hidden" name="Itemid" value="101" /> </form> </div> <!-- /.top-search-input-wrap --> <div class="type-wrap"> <div class="typed-strings" id="typed-strings"> </div> <span id="typed" style="white-space:pre;"></span> </div> <style> #osg-search h3{color:#996f31;font-weight:bold} #osg-search{ color: #fff; position: relative; top: 20px; width: 100%; padding: 25px 10%; } #osg-search li a{color:#fff} #osg-search ul li{ border-bottom:none; } #osg-search .sd-chat-hamad{ background-image: url("https://www.dcd.gov.ae/portal/images/SalimSearch.png"); box-sizing: border-box; height: 470px; padding-left: 20px; padding-right: 242px; padding-top: 9px; width: 435px; background-repeat: no-repeat; background-size: 255px 310px; background-position: 180px 20px; } #osg-search .sd-chat-hamad{ color:#000; } #osg-search .sd-chat-hamad h3{margin:0px;font-weight:nomal; margin: 12px 0 10px 0;} #osg-search .sd-chat-hamad p{color: #fff} .icon-top-wrapper i.search-close-icon { position: fixed; top: 5% !important; right: 10% !important; } /*/TYPEJS*/ .typed-cursor{ opacity: 1; font-weight: 100; -webkit-animation: blink 0.7s infinite; -moz-animation: blink 0.7s infinite; -ms-animation: blink 0.7s infinite; -o-animation: blink 0.7s infinite; animation: blink 0.7s infinite; } @-keyframes blink{ 0% { opacity:1; } 50% { opacity:0; } 100% { opacity:1; } } @-webkit-keyframes blink{ 0% { opacity:1; } 50% { opacity:0; } 100% { opacity:1; } } @-moz-keyframes blink{ 0% { opacity:1; } 50% { opacity:0; } 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</div></div></div></div></div></div></div></div></div></section><section id="section-id-1534232801099" class="sppb-section sppb-hidden-xs" ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-12"><div id="column-id-1528342719756" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-1528342719759" class="clearfix" ><div class="sppb-addon sppb-addon-raw-html custom-arrow-down"><div class="sppb-addon-content"><a data-original-title="Dubai Now Citizen's Services Platform" data-toggle="tooltip" href="https://apps.apple.com/ae/app/dubainow/id619712783?mt=8" class="skip-to-next" aria-label="skip-to-next"><i class="fa fa-angle-double-down" aria-hidden="true"></i></a></div></div></div></div></div></div></div></div></section><section id="eservice-en" class="sppb-section sppb-wow fadeInUp" data-sppb-wow-duration="300ms" data-sppb-wow-delay="1ms" ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-12"><div id="column-id-1700629782346" class="sppb-column " ><div class="sppb-column-addons"><div id="sppb-addon-1719900395903" class="clearfix" ><div class="sppb-addon sppb-addon-module "><div class="sppb-addon-content"><h1 class="sppb-addon-title">Services</h1><script type="text/javascript" src="https://www.dcd.gov.ae/portal/modules/mod_sponsorwall/scripts/jquery.easing.1.3.js"></script> <script> var $jx = jQuery.noConflict(); $jx(document).ready(function() { $jx('.modeff').hover( function() { value = $jx(this).find('img').outerHeight() * -1; $jx(this).find('img').stop().animate({bottom: value}, {duration: 500, easing: 'easeOutBounce'}); }, function() { $jx(this).find('img').stop().animate({bottom: 0}, {duration: 500, easing: 'easeOutBounce'}); }); $jx('.modeff').click(function() { }); }); </script> <style> .modsliderwall a,.modsliderwall a:hover { background: none !important ; } .modeff { /* the image size is 160x160, it's adjusted to fit the border as well*/ width:155px; height:151px; position:relative; overflow:hidden; float:left; /* IE float bug fix */ display:inline; margin-left:1px; margin-top:1px; font-size:12px !important; } .modeff img { display:block; width:155px; height:151px; /* styling */ text-decoration:none !important; background:#FFF; /* important, it allows this obj to move by jquery */ position:absolute; z-index:500; cursor:pointer; cursor:hand; } .modeff .caption { display:block !important; /* should be the same size with the image */ width:165px; height:161px; /* styling */ background:#725322 !important; /* border:2px solid #ccc;*/ /* set the position to 0, 0 and appear under the image */ position:absolute; /* top:0; left:0;*/ z-index:0 !important; padding:0px !important; } /* extra styling*/ .modeff .caption div.header { margin-top:10px; padding: 0px !important ; margin-bottom:10px!important; font-size:16px!important; font-weight:bold !important; text-align:center !important; color:#ffffff!important; font-family:Century Gothic; width:165px; } .modsliderwall { margin-left:10px; } .clear { clear:both } #breadcrumbs p { display: block !important; padding: 0px !important; } .modsliderwall a:hover,.modsliderwall a:active,.modsliderwall a:focus { background: none !important ; text-decoration-color: none !important ; } #sponsorwall_link { color: blue !important; text-decoration: underline !important; font-weight: 300 !important ; } #description { margin-bottom:10px !important; color:#ffffff !important; text-align:center !important; font-size:0px !important; font-family:Century Gothic !important; line-height: 140% !important; } #link { text-align: center !important ; } .modsliderwall p + p { margin-top:0px !important; text-indent:0px !important; } #red .modsliderwall img{background:#ec1318;} #green .modsliderwall img{background:#00786a;} .modsliderwall img{background:#725322;} </style> <div class="modsliderwall"> <div class="modeff" style="border:2px solid #ccc;"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://www.dcd.gov.ae/portal/modules/mod_sponsorwall/images/12.png" data-jchll="true" alt="Licensing" width="155px " height="151px" /><noscript><img src="https://www.dcd.gov.ae/portal/modules/mod_sponsorwall/images/12.png" alt="Licensing" width="155px " height="151px" /></noscript> <div class="caption" style="margin:auto !important ;"> <div class="header"> Licensing </div> <p id="description"> </p> <p id="link"> <a href="https://smartservices.dcd.gov.ae/en/customer/services/LI" style="color:#ffffff !important;font-size:12pxpx !important;background-color: none !important; "> Click Here </a> </p> </div> </div> <div class="modeff" style="border:2px solid #ccc;"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://www.dcd.gov.ae/portal/modules/mod_sponsorwall/images/11.png" data-jchll="true" alt="Company Approval" width="155px " height="151px" /><noscript><img src="https://www.dcd.gov.ae/portal/modules/mod_sponsorwall/images/11.png" alt="Company Approval" width="155px " height="151px" /></noscript> <div class="caption" style="margin:auto !important ;"> <div class="header"> Company Approval </div> <p id="description"> </p> <p id="link"> <a href="https://smartservices.dcd.gov.ae/en/customer/services/CA" style="color:#ffffff !important;font-size:12pxpx !important;background-color: none !important; "> Click Here </a> </p> </div> </div> <div class="modeff" style="border:2px solid #ccc;"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://www.dcd.gov.ae/portal/modules/mod_sponsorwall/images/9.png" data-jchll="true" alt="Hazardous Material" width="155px " height="151px" /><noscript><img src="https://www.dcd.gov.ae/portal/modules/mod_sponsorwall/images/9.png" alt="Hazardous Material" width="155px " height="151px" /></noscript> <div class="caption" style="margin:auto !important ;"> <div class="header"> Hazardous Material </div> <p id="description"> </p> <p id="link"> <a href="https://smartservices.dcd.gov.ae/en/customer/services/HZ" style="color:#ffffff !important;font-size:12pxpx !important;background-color: none !important; "> Click Here </a> </p> </div> </div> <div class="modeff" style="border:2px solid #ccc;"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://www.dcd.gov.ae/portal/modules/mod_sponsorwall/images/10.png" data-jchll="true" alt="Engineering Drawings" width="155px " height="151px" /><noscript><img src="https://www.dcd.gov.ae/portal/modules/mod_sponsorwall/images/10.png" alt="Engineering Drawings" width="155px " height="151px" /></noscript> <div class="caption" style="margin:auto !important ;"> <div class="header"> Engineering Drawings </div> <p id="description"> </p> <p id="link"> <a href="https://smartservices.dcd.gov.ae/en/customer/services/ED" style="color:#ffffff !important;font-size:12pxpx !important;background-color: none !important; "> Click Here </a> </p> </div> </div> <div class="modeff" style="border:2px solid #ccc;"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://www.dcd.gov.ae/portal/modules/mod_sponsorwall/images/13.png" data-jchll="true" alt="Smart Systems" width="155px " height="151px" /><noscript><img src="https://www.dcd.gov.ae/portal/modules/mod_sponsorwall/images/13.png" alt="Smart Systems" width="155px " height="151px" /></noscript> <div class="caption" style="margin:auto !important ;"> <div class="header"> Smart Systems </div> <p id="description"> </p> <p id="link"> <a href="https://smartservices.dcd.gov.ae/en/customer/services/SM" style="color:#ffffff !important;font-size:12pxpx !important;background-color: none !important; "> Click Here </a> </p> </div> </div> <div class="modeff" style="border:2px solid #ccc;"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://www.dcd.gov.ae/portal/modules/mod_sponsorwall/images/15.png" data-jchll="true" alt="Fire and Rescue" width="155px " height="151px" /><noscript><img src="https://www.dcd.gov.ae/portal/modules/mod_sponsorwall/images/15.png" alt="Fire and Rescue" width="155px " height="151px" /></noscript> <div class="caption" style="margin:auto !important ;"> <div class="header"> Fire and Rescue </div> <p id="description"> </p> <p id="link"> <a href="https://smartservices.dcd.gov.ae/en/customer/services/FR" style="color:#ffffff !important;font-size:12pxpx !important;background-color: none !important; "> Click Here </a> </p> </div> </div> <div class="modeff" style="border:2px solid #ccc;"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://www.dcd.gov.ae/portal/modules/mod_sponsorwall/images/14.png" data-jchll="true" alt="Community Awareness" width="155px " height="151px" /><noscript><img src="https://www.dcd.gov.ae/portal/modules/mod_sponsorwall/images/14.png" alt="Community Awareness" width="155px " height="151px" /></noscript> <div class="caption" style="margin:auto !important ;"> <div class="header"> Community Awareness </div> <p id="description"> </p> <p id="link"> <a href="https://smartservices.dcd.gov.ae/en/customer/services/TR" style="color:#ffffff !important;font-size:12pxpx !important;background-color: none !important; "> Click Here </a> </p> </div> </div> </div> <div class="clear"></div> <style> @media screen and (min-width: 480px) and (max-width: 640px) { #top{margin: 0 0 20px 70px; width:45%} # } @media screen and (min-width: 613px) and (max-width: 816px) { #top{margin: 0 0 20px 30px;} } </style></div></div></div></div></div></div></div></div></section><section id="eservice-en" class="sppb-section sppb-wow fadeInUp" data-sppb-wow-duration="300ms" data-sppb-wow-delay="1ms" ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-4"><div id="column-id-1487692378544" class="sppb-column " ><div class="sppb-column-addons"><div id="sppb-addon-1541836285721" class=" sppb-wow bounceInUp clearfix" data-sppb-wow-duration="300ms" ><div class="sppb-addon sppb-addon-module "><div class="sppb-addon-content"><div class="sp-module accordion_menu"><h3 class="sp-module-title">DCD Measures</h3><div class="sp-module-content"><div class="accordeonck accordion_menu"> <ul class="menu" id="accordeonck106"> <li id="item-894" class="accordeonck item-894 parent level1 " data-level="1"><span class="accordeonck_outer toggler toggler_1"><span class="toggler_icon"></span><a class="accordeonck " href="javascript:void(0);" >Sectors</a></span><ul class="content_1" style="display:none;"><li id="item-895" class="accordeonck item-895 parent level2 " data-level="2"><span class="accordeonck_outer toggler toggler_2"><span class="toggler_icon"></span><a class="accordeonck " href="javascript:void(0);" >Governance and Strategy</a></span><ul class="content_2" style="display:none;"><li id="item-984" class="accordeonck item-984 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/governance-and-strategy/governance-and-strategy.jsp" >Brief of Governance and Strategy</a></span></li><li id="item-136" class="accordeonck item-136 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/our-department/office-monitoring.jsp" >Director General Office</a></span></li><li id="item-906" class="accordeonck item-906 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/governance-and-strategy/strategy-future.jsp" >Strategy & Future Department</a></span></li><li id="item-907" class="accordeonck item-907 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/governance-and-strategy/monitoring-inspection-department.jsp" >Monitoring & Inspection Department</a></span></li><li id="item-908" class="accordeonck item-908 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/governance-and-strategy/gov-communication-dept.jsp" >Government Communication Department</a></span></li></ul></li><li id="item-896" class="accordeonck item-896 parent level2 " data-level="2"><span class="accordeonck_outer toggler toggler_2"><span class="toggler_icon"></span><a class="accordeonck " href="javascript:void(0);" >Fire and Rescue Sector</a></span><ul class="content_2" style="display:none;"><li id="item-985" class="accordeonck item-985 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/fire-and-rescue-sector/brief-of-fire-and-rescue-sector.jsp" >Brief of Fire and Rescue Sector</a></span></li><li id="item-917" class="accordeonck item-917 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/fire-and-rescue-sector/central-operations-department.jsp" >Central Operations Department</a></span></li><li id="item-919" class="accordeonck item-919 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/fire-and-rescue-sector/marine-fire-rescue.jsp" >Marine Fire & Rescue Department</a></span></li><li id="item-921" class="accordeonck item-921 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/fire-and-rescue-sector/technical-affairs-department.jsp" >Technical Affairs Department</a></span></li><li id="item-923" class="accordeonck item-923 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/fire-and-rescue-sector/fire-stations-affairs-department.jsp" >Fire Stations Affairs Department</a></span></li></ul></li><li id="item-897" class="accordeonck item-897 parent level2 " data-level="2"><span class="accordeonck_outer toggler toggler_2"><span class="toggler_icon"></span><a class="accordeonck " href="javascript:void(0);" >Fire Safety and Protection Sector</a></span><ul class="content_2" style="display:none;"><li id="item-986" class="accordeonck item-986 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/fire-safety-and-protection-sector/fire-safety-and-protection-sector.jsp" >Brief of Fire Safety and Protection</a></span></li><li id="item-912" class="accordeonck item-912 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/fire-safety-and-protection-sector/preventive-protection-dept.jsp" >Preventive Protection Department</a></span></li><li id="item-914" class="accordeonck item-914 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/fire-safety-and-protection-sector/civil-protection-dept.jsp" >Civil Protection Department</a></span></li></ul></li><li id="item-898" class="accordeonck item-898 parent level2 " data-level="2"><span class="accordeonck_outer toggler toggler_2"><span class="toggler_icon"></span><a class="accordeonck " href="javascript:void(0);" >Smart Services Sector</a></span><ul class="content_2" style="display:none;"><li id="item-987" class="accordeonck item-987 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/smart-services-sector/smart-services-sector.jsp" >Brief of Smart Services Sector</a></span></li><li id="item-933" class="accordeonck item-933 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/smart-services-sector/communications-systems-department.jsp" >Communications Systems Department</a></span></li><li id="item-935" class="accordeonck item-935 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/smart-services-sector/smart-systems-department.jsp" >Smart Systems Department</a></span></li><li id="item-937" class="accordeonck item-937 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/smart-services-sector/information-technology-department.jsp" >Information Technology Department</a></span></li></ul></li><li id="item-899" class="accordeonck item-899 parent level2 " data-level="2"><span class="accordeonck_outer toggler toggler_2"><span class="toggler_icon"></span><a class="accordeonck " href="javascript:void(0);" >Resources & Supportive Services Sector</a></span><ul class="content_2" style="display:none;"><li id="item-988" class="accordeonck item-988 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/resources-and-supportive-services-sector/resources-supportive-services.jsp" >Brief of Resources & Supportive Services</a></span></li><li id="item-927" class="accordeonck item-927 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/sector/resources-and-supportive-services-sector/financial-affairs-department.jsp" >Financial Affairs Department</a></span></li><li id="item-925" class="accordeonck item-925 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/our-department/resources-support-services/human-resources-department.jsp" >Human Resources Department</a></span></li><li id="item-135" class="accordeonck item-135 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/our-department/resources-support-services/services-supplies.jsp" >Services & Supplies</a></span></li><li id="item-931" class="accordeonck item-931 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/our-department/resources-support-services/civil-defense-academy.jsp" >Civil Defense Academy</a></span></li></ul></li></ul></li><li id="item-686" class="accordeonck item-686 parent level1 " data-level="1"><span class="accordeonck_outer toggler toggler_1"><span class="toggler_icon"></span><a class="accordeonck " href="javascript:void(0);" >Hassantuk (Commercial)</a></span><ul class="content_1" style="display:none;"><li id="item-702" class="accordeonck item-702 level2 " data-level="2"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/our-department/sms-dubai/service-smart-dubai.jsp" >Description for Hassantuk (Commercial)</a></span></li><li id="item-687" class="accordeonck item-687 parent level2 " data-level="2"><span class="accordeonck_outer toggler toggler_2"><span class="toggler_icon"></span><a class="accordeonck " href="javascript:void(0);" >Private & Public Buildings</a></span><ul class="content_2" style="display:none;"><li id="item-703" class="accordeonck item-703 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/our-department/sms-dubai/private-and-public-buildings/smartmonitoringsystem-en-dubai-en.jsp" >Description for Private & Public Buildings</a></span></li><li id="item-688" class="accordeonck item-688 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/our-department/sms-dubai/private-and-public-buildings/specification-category-01-en.jsp" >Specification (Category-01)</a></span></li><li id="item-689" class="accordeonck item-689 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/our-department/sms-dubai/private-and-public-buildings/specification-category-02.jsp" >Specification (Category-02)</a></span></li><li id="item-690" class="accordeonck item-690 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/our-department/sms-dubai/private-and-public-buildings/specification-category-03.jsp" >Specification (Category-03)</a></span></li><li id="item-691" class="accordeonck item-691 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/our-department/sms-dubai/private-and-public-buildings/specification-category-04.jsp" >Specification (Category-04)</a></span></li><li id="item-692" class="accordeonck item-692 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/our-department/sms-dubai/private-and-public-buildings/specification-category-05.jsp" >Specification (Category-05)</a></span></li></ul></li></ul></li><li id="item-467" class="accordeonck item-467 parent level1 " data-level="1"><span class="accordeonck_outer toggler toggler_1"><span class="toggler_icon"></span><a class="accordeonck " href="javascript:void(0);" >Communities Awareness</a></span><ul class="content_1" style="display:none;"><li id="item-468" class="accordeonck item-468 parent level2 " data-level="2"><span class="accordeonck_outer toggler toggler_2"><span class="toggler_icon"></span><a class="accordeonck " href="javascript:void(0);" >What Are The Potential Risks</a></span><ul class="content_2" style="display:none;"><li id="item-469" class="accordeonck item-469 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/dcd-communities-awareness/dcd-potential-risks/dcd-homes-risks.jsp" >Homes Risks</a></span></li><li id="item-470" class="accordeonck item-470 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/dcd-communities-awareness/dcd-potential-risks/dcd-schools-risks.jsp" >Schools Risks</a></span></li><li id="item-471" class="accordeonck item-471 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/dcd-communities-awareness/dcd-potential-risks/dcd-warehouses-risks.jsp" >Warehouses Risks</a></span></li><li id="item-472" class="accordeonck item-472 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/dcd-communities-awareness/dcd-potential-risks/dcd-hotels-risks-kitchens.jsp" >Hotels Risks (Kitchens)</a></span></li><li id="item-473" class="accordeonck item-473 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/dcd-communities-awareness/dcd-potential-risks/dcd-shopping-malls-risks.jsp" >Shopping Malls Risks</a></span></li><li id="item-474" class="accordeonck item-474 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/dcd-communities-awareness/dcd-potential-risks/dcd-theatre-risks.jsp" >Theatre Risks</a></span></li><li id="item-475" class="accordeonck item-475 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/dcd-communities-awareness/dcd-potential-risks/offices-risks.jsp" >Offices Risks</a></span></li><li id="item-476" class="accordeonck item-476 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/dcd-communities-awareness/dcd-potential-risks/dcd-roads-risks.jsp" >Roads Risks</a></span></li><li id="item-477" class="accordeonck item-477 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/dcd-communities-awareness/dcd-potential-risks/dcd-hospitals-risks.jsp" >Hospitals Risks</a></span></li><li id="item-478" class="accordeonck item-478 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/dcd-communities-awareness/dcd-potential-risks/dcd-factories-risks.jsp" >Factories Risks</a></span></li></ul></li><li id="item-479" class="accordeonck item-479 parent level2 " data-level="2"><span class="accordeonck_outer toggler toggler_2"><span class="toggler_icon"></span><a class="accordeonck " href="javascript:void(0);" >Emergency Guide</a></span><ul class="content_2" style="display:none;"><li id="item-480" class="accordeonck item-480 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/dcd-communities-awareness/dcd-emergency-guide/dcd-crisis-disaster.jsp" >Crisis & Disaster</a></span></li></ul></li><li id="item-481" class="accordeonck item-481 parent level2 " data-level="2"><span class="accordeonck_outer toggler toggler_2"><span class="toggler_icon"></span><a class="accordeonck " href="javascript:void(0);" >Khalifa Program for Student Empowerment</a></span><ul class="content_2" style="display:none;"><li id="item-482" class="accordeonck item-482 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/dcd-communities-awareness/dcd-khalifa-program-for-student-empowerment/dcd-approved-school.jsp" >Approved School</a></span></li></ul></li></ul></li><li id="item-138" class="accordeonck item-138 level1 " data-level="1"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/smart-services.jsp" >General Services</a></span></li><li id="item-141" class="accordeonck item-141 level1 " data-level="1"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/our-regulations.jsp" >Our Regulations</a></span></li><li id="item-143" class="accordeonck item-143 level1 " data-level="1"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/safety-tips.jsp" >Safety Tips</a></span></li><li id="item-430" class="accordeonck item-430 parent level1 " data-level="1"><span class="accordeonck_outer toggler toggler_1"><span class="toggler_icon"></span><a class="accordeonck " href="javascript:void(0);" >Department of Preventive Safety Services</a></span><ul class="content_1" style="display:none;"><li id="item-431" class="accordeonck item-431 parent level2 " data-level="2"><span class="accordeonck_outer toggler toggler_2"><span class="toggler_icon"></span><a class="accordeonck " href="javascript:void(0);" >Licensing Requirements For Buildings and Facilities</a></span><ul class="content_2" style="display:none;"><li id="item-432" class="accordeonck item-432 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/rules-regulations/uae-fire-and-life-safety-code-of-practice.jsp" >UAE Fire and Life Safety Code of Practice - 2018</a></span></li><li id="item-776" class="accordeonck item-776 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/rules-regulations/drawing-submission-requirements-2018.jsp" >Drawing Submission Requirements</a></span></li><li id="item-777" class="accordeonck item-777 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/rules-regulations/event-submission-requirements-2018.jsp" >Event Submission Requirements 2018</a></span></li><li id="item-778" class="accordeonck item-778 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/rules-regulations/facade-submission-requirements-2018.jsp" >Facade Submission Requirements 2018</a></span></li><li id="item-779" class="accordeonck item-779 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/rules-regulations/facade-glazing-roofing-2018.jsp" >Facade Glazing Roofing 2018</a></span></li><li id="item-785" class="accordeonck item-785 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/rules-regulations/material-test-standards-2018.jsp" >Material Test Standards 2018</a></span></li><li id="item-786" class="accordeonck item-786 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/rules-regulations/responsibilities-of-stake-holders-2018.jsp" >Responsibilities Of Stake Holders 2018</a></span></li><li id="item-438" class="accordeonck item-438 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/project-drawing-approval-req/e-engineering-user-manual.jsp" >E-Engineering User Manual</a></span></li><li id="item-436" class="accordeonck item-436 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/rules-regulations/faq-uae-fire-and-life-safety-code-of-practice" >FAQ - UAE Fire and Life Safety Code of Practice</a></span></li><li id="item-439" class="accordeonck item-439 parent level3 " data-level="3"><span class="accordeonck_outer toggler toggler_3"><span class="toggler_icon"></span><a class="accordeonck " href="javascript:void(0);" >Sample E-engineering Checklist</a></span><ul class="content_3" style="display:none;"><li id="item-440" class="accordeonck item-440 level4 " data-level="4"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/project-drawing-approval-req/sample-e-engineering-checklist/business-highrise.jsp" >Business Highrise</a></span></li><li id="item-441" class="accordeonck item-441 level4 " data-level="4"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/project-drawing-approval-req/sample-e-engineering-checklist/healthcare-highrise.jsp" >Healthcare Highrise</a></span></li><li id="item-442" class="accordeonck item-442 level4 " data-level="4"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/project-drawing-approval-req/sample-e-engineering-checklist/mercantile-decor.jsp" >Mercantile Decor</a></span></li></ul></li></ul></li><li id="item-447" class="accordeonck item-447 level2 " data-level="2"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/reasons-for-return.jsp" >Reasons for Rejection</a></span></li><li id="item-448" class="accordeonck item-448 level2 " data-level="2"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/new-forms.jsp" >Customer Service Request Forms</a></span></li><li id="item-609" class="accordeonck item-609 parent level2 " data-level="2"><span class="accordeonck_outer toggler toggler_2"><span class="toggler_icon"></span><a class="accordeonck " href="javascript:void(0);" >Companies Approval & licensing</a></span><ul class="content_2" style="display:none;"><li id="item-610" class="accordeonck item-610 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/dcdlicensing/dcd-approved-international-testing-labs.jsp" >List of companies, laboratories and expertise houses approved by DCD</a></span></li><li id="item-611" class="accordeonck item-611 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/dcdlicensing/dcd-house-of-experties.jsp" >House of Experties</a></span></li><li id="item-612" class="accordeonck item-612 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/dcdlicensing/training-institutes.jsp" >Training Institutes</a></span></li><li id="item-613" class="accordeonck item-613 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/dcdlicensing/dcd-distributor-for-factory-data.jsp" >Distributor Factory Data</a></span></li><li id="item-614" class="accordeonck item-614 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/dcdlicensing/dcd-factory-data.jsp" >Factory Data</a></span></li><li id="item-615" class="accordeonck item-615 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/dcdlicensing/dcd-distributer-for-agent-data.jsp" >Distributer Agent Data</a></span></li><li id="item-616" class="accordeonck item-616 level3 " data-level="3"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/preventive-safety/dcdlicensing/dcd-agent-data.jsp" >Agent Data</a></span></li></ul></li></ul></li><li id="item-142" class="accordeonck item-142 level1 " data-level="1"><span class="accordeonck_outer "><a class="accordeonck " href="/portal/en/our-history.jsp" >Our Policies</a></span></li></ul></div> </div></div></div></div></div></div></div></div><div class="sppb-col-md-8"><div id="column-id-1541836285718" class="sppb-column " ><div class="sppb-column-addons"><div id="sppb-addon-1700629782352" class="clearfix" ><div class="sppb-addon sppb-addon-tab "><div class="sppb-addon-content sppb-tab"><ul class="sppb-nav sppb-nav-tabs"><li class="active"><a data-toggle="sppb-tab" href="#sppb-tab-1700629782352">Top Services</a></li><li class=""><a data-toggle="sppb-tab" href="#sppb-tab-1700629782353">Most Visited Pages</a></li><li class=""><a data-toggle="sppb-tab" href="#sppb-tab-1700629782354">Favourite Services</a></li></ul><div class="sppb-tab-content sppb-nav-tabs-content"><div id="sppb-tab-1700629782352" class="sppb-tab-pane sppb-fade active in"><table class="table-bordered table-striped table-responsive" style="width: 100%; margin-left: auto; margin-right: auto;"> <thead> <tr> <th style="text-align: center;" colspan="4">Top Services</th> </tr> <tr> <th style="text-align: center;" scope="col">No</th> <th style="text-align: center;" scope="col">Service Name</th> <th style="text-align: center;" scope="col">Month</th> <th style="text-align: center;" scope="col">No. Of Transactions</th> </tr> </thead> <tbody> <tr> <td style="text-align: center;">1</td> <td style="text-align: center;"><a title="Application for Hassantuk (Commercial) Renewal" href="https://smartservices.dcd.gov.ae" target="_blank" rel="noopener noreferrer">Application for Hassantuk (Commercial) Renewal</a></td> <td style="text-align: center;">Apr-Jun</td> <td style="text-align: center;"><span style="font-size: 10pt;"><span id="dubai-font" style="font-size: 100%;">8771</span></span></td> </tr> <tr> <td style="text-align: center;">2</td> <td style="text-align: center;"><a title="Application for Annual Maintenance Contract for Building" href="https://smartservices.dcd.gov.ae/en" target="_blank" rel="noopener noreferrer">Appplication for Annual Maintenance Contract for Building</a></td> <td style="text-align: center;">Apr-Jun</td> <td style="text-align: center;"><span style="font-size: 10pt;"><span id="dubai-font" style="font-size: 100%;">6219</span></span></td> </tr> <tr> <td style="text-align: center;">3</td> <td style="text-align: center;"><a title="Application for Final Clearance Certificate" href="https://smartservices.dcd.gov.ae/en">Application for Final Clearance Certificate</a></td> <td style="text-align: center;">Apr-Jun</td> <td style="text-align: center;"><span style="font-size: 10pt;"><span id="dubai-font" style="font-size: 100%;">2533</span></span></td> </tr> <tr> <td style="text-align: center;">4</td> <td style="text-align: center;"><a title="Application for Approval of Drawings" href="https://smartservices.dcd.gov.ae/en" target="_blank" rel="noopener noreferrer">Application for Approval of Drawings</a></td> <td style="text-align: center;">Apr-Jun</td> <td style="text-align: center;"><span style="font-size: 10pt;"><span id="dubai-font" style="font-size: 100%;">3231</span></span></td> </tr> <tr> <td style="text-align: center;">5</td> <td style="text-align: center;"><a title="Safety Certificate" href="http://eservices.dcd.gov.ae" target="_blank" rel="noopener noreferrer">Safety Certificate</a></td> <td style="text-align: center;">Apr-Jun</td> <td style="text-align: center;">&nbsp;2292</td> </tr> </tbody> </table></div><div id="sppb-tab-1700629782353" class="sppb-tab-pane sppb-fade"> <ul> <li><a title="DCD (24x7) Smart Systems" href="/portal/en/our-department/sms-dubai/service-smart-dubai.jsp">Smart Systems </a></li> <li><a title="General Services" href="/portal/en/smart-services/general-smart-services.jsp">General Services</a></li> <li><a title="Safety Tips" href="/portal/en/safety-tips.jsp">Safety Tips</a></li> <li><a title="Our Policies" href="/portal/en/our-history.jsp">Our Policies</a></li> <li><a title="Publisher Links" href="/portal/en/publisher-links.jsp">Publisher Links</a></li> <li><a title="About Us" href="/portal/en/about-us.jsp">About Us</a></li> <li><a title="Contact Us" href="/portal/en/contact-us.jsp">Contact Us</a></li> <li><a title="Our Regulations" href="/portal/en/our-regulations.jsp">Our Regulations</a></li> <li><a title=" DCD Services Guidelines" href="/portal/en/services-guidelines.jsp"> DCD Services Guidelines</a></li> </ul></div><div id="sppb-tab-1700629782354" class="sppb-tab-pane sppb-fade"> <ul> <li><a title="Request to renew subscription to Hassantuk service (commercial)" href="https://smartservices.dcd.gov.ae/en">Request to renew subscription to Hassantuk service (commercial)</a></li> <li><a title="Request to approve annual maintenance contracts" href="https://smartservices.dcd.gov.ae/en">Request to approve annual maintenance contracts</a></li> <li><a title="Request for approval of electronic engineering designs" href="https://smartservices.dcd.gov.ae/en">Request for approval of electronic engineering designs</a></li> <li><a title="Request an inspection of buildings and facilities for the purpose of issuing a completion certificate" href="https://smartservices.dcd.gov.ae/en">Request an inspection of buildings and facilities for the purpose of issuing a completion certificate</a></li> <li><a title="Request a preventive inspection for licensing purposes" href="https://smartservices.dcd.gov.ae/en">Request a preventive inspection for licensing purposes</a></li> <li><a title="Request awareness lectures" href="https://smartservices.dcd.gov.ae/en">Request awareness lectures</a></li> </ul></div></div></div></div></div></div></div></div></div></div></section><section id="section-id-1487615169241" class="sppb-section " ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-12"><div id="column-id-1487615169242" class="sppb-column " ><div class="sppb-column-addons"><div id="sppb-addon-1487615169245" class="clearfix" ><div id="sppb-carousel-1487615169245" data-interval="7000" class="sppb-carousel sppb-slide home-carousel-middle" data-sppb-ride="sppb-carousel"><ol class="sppb-carousel-indicators"><li data-sppb-target="#sppb-carousel-1487615169245" class="active" data-sppb-slide-to="0"></li> <li data-sppb-target="#sppb-carousel-1487615169245" data-sppb-slide-to="1"></li> <li data-sppb-target="#sppb-carousel-1487615169245" data-sppb-slide-to="2"></li> </ol><div class="sppb-carousel-inner sppb-text-center"><div class="sppb-item active"><div class="sppb-carousel-item-inner"><div class="sppb-carousel-caption"><div class="sppb-carousel-pro-text"><h2>Our Vision</h2><div style="text-align: center;"><span style="font-size: 14pt;">To have the United Arab Emirates as the best country in the world in achieving safety and security.</span></div></div></div></div></div><div class="sppb-item"><div class="sppb-carousel-item-inner"><div class="sppb-carousel-caption"><div class="sppb-carousel-pro-text"><h2>Our Mission</h2><div style="text-align: center;"><span style="font-size: 14pt;">To work effectively and efficiently towards enhancing the quality of life in the UAE community, through smart delivery of safety and security services within an innovation-driven environment to protect lives, honors, and properties.</span></div></div></div></div></div><div class="sppb-item"><div class="sppb-carousel-item-inner"><div class="sppb-carousel-caption"><div class="sppb-carousel-pro-text"><h2>Our Values</h2><div style="text-align: center;"><span style="font-size: 14pt;">1- Loyalty 2- Tolerance and good treatment 3- Transparency and integrity 4- Professionalism 5- Team work 6- Leadership and innovation 7- Justice</span></div></div></div></div></div></div><a href="#sppb-carousel-1487615169245" class="sppb-carousel-arrow left sppb-carousel-control" data-slide="prev"><i class="fa fa-chevron-left"></i></a><a href="#sppb-carousel-1487615169245" class="sppb-carousel-arrow right sppb-carousel-control" data-slide="next"><i class="fa fa-chevron-right"></i></a></div></div></div></div></div></div></div></section><section id="news" class="sppb-section " ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-12"><div id="column-id-1487692378551" class="sppb-column " ><div class="sppb-column-addons"><div id="sppb-addon-1487781538205" class="clearfix" ><div class="sppb-addon sppb-addon-module "><div class="sppb-addon-content"><div class="sp-module prime-sm-1-1 prime-lg-2-4 normal-md-col3"><div class="sp-module-content"><div class="allmode-box raxo-prime prime-sm-1-1 prime-lg-2-4 normal-md-col3"> <h3 class="allmode-name"><span>News</span></h3> <div class="raxo-wrap"> <div class="raxo-top"><div class="raxo-wrap"> <article class="raxo-item raxo-category-id54"> <a href="/portal/en/item/1607-dubai-civil-defense-and-human-resources-department-sign-mou-to-foster-cooperation-and-knowledge-exchange.jsp" title="Dubai Civil Defense and Human Resources Department Sign MoU to Foster Cooperation and Knowledge Exchange" class="raxo-link"></a> <div class="raxo-image"><a href="/portal/en/item/1607-dubai-civil-defense-and-human-resources-department-sign-mou-to-foster-cooperation-and-knowledge-exchange.jsp"><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/modules/mod_raxo_allmode_k2/tools/tb.php?src=%2Fportal%2Fmedia%2Fk2%2Fitems%2Fsrc%2Fabbce1a53d0691c5315bde73acfc67cc.jpg&w=640&h=420&zc=1" data-jchll="true" width="640" height="420" title="Dubai Civil Defense and Human Resources Department Sign MoU to Foster Cooperation and Knowledge Exchange" alt="" /><noscript><img src="/portal/modules/mod_raxo_allmode_k2/tools/tb.php?src=%2Fportal%2Fmedia%2Fk2%2Fitems%2Fsrc%2Fabbce1a53d0691c5315bde73acfc67cc.jpg&w=640&h=420&zc=1" width="640" height="420" title="Dubai Civil Defense and Human Resources Department Sign MoU to Foster Cooperation and Knowledge Exchange" alt="" /></noscript></a></div> <div class="raxo-overlay"> <div class="raxo-content"> <h3 class="raxo-title"><a href="/portal/en/item/1607-dubai-civil-defense-and-human-resources-department-sign-mou-to-foster-cooperation-and-knowledge-exchange.jsp">Dubai Civil Defense and Human Resources Department Sign MoU to Foster Cooperation and Knowledge Exchange</a></h3> <div class="raxo-text">The General Directorate of Dubai Civil Defense has signed a Memorandum of Understanding (MoU) with the Dubai Government Human Resources Department. This initiative aims to&hellip;</div> </div> <div class="raxo-meta"> <span class="raxo-date">Nov 21, 2024</span> <span class="raxo-hits">162</span> </div> </div> </article> <article class="raxo-item raxo-category-id54"> <a href="/portal/en/item/1605-lieutenant-general-talal-belhoul-honors-lieutenant-colonel-dr-essa-almutawa-for-cybersecurity-leadership.jsp" title="Lieutenant General Talal Belhoul Honors Lieutenant Colonel Dr. Essa Almutawa for Cybersecurity Leadership" class="raxo-link"></a> <div class="raxo-image"><a href="/portal/en/item/1605-lieutenant-general-talal-belhoul-honors-lieutenant-colonel-dr-essa-almutawa-for-cybersecurity-leadership.jsp"><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/modules/mod_raxo_allmode_k2/tools/tb.php?src=%2Fportal%2Fimages%2F2024%2FNOV-11%2F333.jpg&w=640&h=420&zc=1" data-jchll="true" width="640" height="420" title="Lieutenant General Talal Belhoul Honors Lieutenant Colonel Dr. Essa Almutawa for Cybersecurity Leadership" alt="333" /><noscript><img src="/portal/modules/mod_raxo_allmode_k2/tools/tb.php?src=%2Fportal%2Fimages%2F2024%2FNOV-11%2F333.jpg&w=640&h=420&zc=1" width="640" height="420" title="Lieutenant General Talal Belhoul Honors Lieutenant Colonel Dr. Essa Almutawa for Cybersecurity Leadership" alt="333" /></noscript></a></div> <div class="raxo-overlay"> <div class="raxo-content"> <h3 class="raxo-title"><a href="/portal/en/item/1605-lieutenant-general-talal-belhoul-honors-lieutenant-colonel-dr-essa-almutawa-for-cybersecurity-leadership.jsp">Lieutenant General Talal Belhoul Honors Lieutenant Colonel Dr. Essa Almutawa for Cybersecurity Leadership</a></h3> <div class="raxo-text">Lieutenant General Talal Humaid Belhoul, Director General of the State Security of Dubai and Commissioner-General for the Security & Safety Track honored Lieutenant Colonel Dr.&hellip;</div> </div> <div class="raxo-meta"> <span class="raxo-date">Nov 20, 2024</span> <span class="raxo-hits">191</span> </div> </div> </article> </div></div> <div class="raxo-normal"><div class="raxo-wrap"> <article class="raxo-item raxo-category-id54"> <a href="/portal/en/item/1603-the-general-directorate-of-civil-defense-in-dubai-s-participation-in-gitex-2024.jsp" title="The General Directorate of Civil Defense in Dubai's participation in GITEX 2024" class="raxo-link"></a> <div class="raxo-image"><a href="/portal/en/item/1603-the-general-directorate-of-civil-defense-in-dubai-s-participation-in-gitex-2024.jsp"><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/modules/mod_raxo_allmode_k2/tools/tb.php?src=%2Fportal%2Fmedia%2Fk2%2Fitems%2Fsrc%2Ff1b8aeeb90e87d86cd6bf72988291f00.jpg&w=480&h=320&zc=1" data-jchll="true" width="480" height="320" title="The General Directorate of Civil Defense in Dubai's participation in GITEX 2024" alt="" /><noscript><img src="/portal/modules/mod_raxo_allmode_k2/tools/tb.php?src=%2Fportal%2Fmedia%2Fk2%2Fitems%2Fsrc%2Ff1b8aeeb90e87d86cd6bf72988291f00.jpg&w=480&h=320&zc=1" width="480" height="320" title="The General Directorate of Civil Defense in Dubai's participation in GITEX 2024" alt="" /></noscript></a></div> <div class="raxo-overlay"> <div class="raxo-content"> <h3 class="raxo-title"><a href="/portal/en/item/1603-the-general-directorate-of-civil-defense-in-dubai-s-participation-in-gitex-2024.jsp">The General Directorate of Civil Defense in Dubai's&hellip;</a></h3> <div class="raxo-text">On the sidelines of GITEX 2024, and as part of efforts to strengthen collaboration, exchange&hellip;</div> </div> <div class="raxo-meta"> <span class="raxo-date">Oct 21, 2024</span> <span class="raxo-hits">712</span> </div> </div> </article> <article class="raxo-item raxo-category-id54"> <a href="/portal/en/item/1601-mou-between-dubai-civil-defense-and-emirates-auction-to-enhance-safety-and-protection-solutions.jsp" title="MoU Between Dubai Civil Defense and Emirates Auction to Enhance Safety and Protection Solutions" class="raxo-link"></a> <div class="raxo-image"><a href="/portal/en/item/1601-mou-between-dubai-civil-defense-and-emirates-auction-to-enhance-safety-and-protection-solutions.jsp"><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/modules/mod_raxo_allmode_k2/tools/tb.php?src=%2Fportal%2Fmedia%2Fk2%2Fitems%2Fsrc%2F9b4b83db49346e5b15829e01f450dbde.jpg&w=480&h=320&zc=1" data-jchll="true" width="480" height="320" title="MoU Between Dubai Civil Defense and Emirates Auction to Enhance Safety and Protection Solutions" alt="" /><noscript><img src="/portal/modules/mod_raxo_allmode_k2/tools/tb.php?src=%2Fportal%2Fmedia%2Fk2%2Fitems%2Fsrc%2F9b4b83db49346e5b15829e01f450dbde.jpg&w=480&h=320&zc=1" width="480" height="320" title="MoU Between Dubai Civil Defense and Emirates Auction to Enhance Safety and Protection Solutions" alt="" /></noscript></a></div> <div class="raxo-overlay"> <div class="raxo-content"> <h3 class="raxo-title"><a href="/portal/en/item/1601-mou-between-dubai-civil-defense-and-emirates-auction-to-enhance-safety-and-protection-solutions.jsp">MoU Between Dubai Civil Defense and Emirates Auction&hellip;</a></h3> <div class="raxo-text">The MoU was signed by Major General Jamal Bin Aadid Al Muhairi, Assistant Director General for&hellip;</div> </div> <div class="raxo-meta"> <span class="raxo-date">Oct 21, 2024</span> <span class="raxo-hits">163</span> </div> </div> </article> <article class="raxo-item raxo-category-id54"> <a href="/portal/en/item/1599-sheikh-mansoor-bin-mohammed-bin-rashid-al-maktoum-congratulates-dubai-civil-defense-team-on-international-recognition.jsp" title="Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum Congratulates Dubai Civil Defense Team on International Recognition" class="raxo-link"></a> <div class="raxo-image"><a href="/portal/en/item/1599-sheikh-mansoor-bin-mohammed-bin-rashid-al-maktoum-congratulates-dubai-civil-defense-team-on-international-recognition.jsp"><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/modules/mod_raxo_allmode_k2/tools/tb.php?src=%2Fportal%2Fmedia%2Fk2%2Fitems%2Fsrc%2F8a9b7c16c70cb459bfcfa9022478fdd9.jpg&w=480&h=320&zc=1" data-jchll="true" width="480" height="320" title="Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum Congratulates Dubai Civil Defense Team on International Recognition" alt="" /><noscript><img src="/portal/modules/mod_raxo_allmode_k2/tools/tb.php?src=%2Fportal%2Fmedia%2Fk2%2Fitems%2Fsrc%2F8a9b7c16c70cb459bfcfa9022478fdd9.jpg&w=480&h=320&zc=1" width="480" height="320" title="Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum Congratulates Dubai Civil Defense Team on International Recognition" alt="" /></noscript></a></div> <div class="raxo-overlay"> <div class="raxo-content"> <h3 class="raxo-title"><a href="/portal/en/item/1599-sheikh-mansoor-bin-mohammed-bin-rashid-al-maktoum-congratulates-dubai-civil-defense-team-on-international-recognition.jsp">Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum&hellip;</a></h3> <div class="raxo-text">Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum on platform X : We congratulate Dubai Civil&hellip;</div> </div> <div class="raxo-meta"> <span class="raxo-date">Oct 15, 2024</span> <span class="raxo-hits">347</span> </div> </div> </article> </div></div> </div> </div></div></div></div></div></div></div></div></div></div></div></section><section id="section-id-1487692378555" class="sppb-section " ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-12"><div id="column-id-1487692378556" class="sppb-column " ><div class="sppb-column-addons"><div id="sppb-addon-1484218475053" class="clearfix" ><div class="sppb-addon sppb-addon-text-block sppb-text-center "><h2 class="sppb-addon-title"><span>Help & Support</span></h2><div class="sppb-addon-content"> </div></div></div></div></div></div></div></div></section><section id="help" class="sppb-section custom-2cols sppb-wow bounceIn" data-sppb-wow-duration="300ms" ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-3 sppb-col-sm-6 sppb-col-xs-12"><div id="column-id-1484218475046" class="sppb-column white_bg addon-hover-feature first-col sppb-wow fadeInUpBig" data-sppb-wow-duration="300ms"><div class="sppb-column-addons"><div id="sppb-addon-1629605287991" class="clearfix" ><div class="sppb-addon sppb-addon-single-image sppb-text-center "><div class="sppb-addon-content"><div class="sppb-addon-single-image-container"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2021/08/22/smart_majlis.png" data-jchll="true" alt=""><noscript><img class="sppb-img-responsive" src="/portal/images/2021/08/22/smart_majlis.png" alt=""></noscript></div></div></div></div><div id="sppb-addon-1629346896376" class="clearfix" ><div class="sppb-addon sppb-addon-text-block sppb-text-left "><div class="sppb-addon-content"><h1 style="text-align: center;"><span style="font-size: 100%;"><a href="https://www.mbrmajlis.ae/en/home"><span id="dubai-font">Ideas</span></a></span></h1> <div style="text-align: center;"><span id="dubai-font" style="font-size: 100%;"></span><a href="https://www.mbrmajlis.ae/en/home">Submit your ideas to make a difference and shape the future</a></div></div></div></div></div></div></div><div class="sppb-col-md-3 sppb-col-sm-6 sppb-col-xs-12"><div id="column-id-1484218475047" class="sppb-column white_bg second-col sppb-wow fadeInUpBig" data-sppb-wow-duration="300ms"><div class="sppb-column-addons"><div id="sppb-addon-1487692378563" class="clearfix" ><div class="sppb-addon sppb-addon-single-image sppb-text-center "><div class="sppb-addon-content"><div class="sppb-addon-single-image-container"><a target="_blank" href="https://04.gov.ae"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2023/04/26/esuggest-logo-footer.png" data-jchll="true" alt="The Unified Interactive Platform between Dubai Gov and Customers"><noscript><img class="sppb-img-responsive" src="/portal/images/2023/04/26/esuggest-logo-footer.png" alt="The Unified Interactive Platform between Dubai Gov and Customers"></noscript></a></div></div></div></div><div id="sppb-addon-1682482153660" class="clearfix" ><div class="sppb-addon sppb-addon-text-block sppb-text-left "><div class="sppb-addon-content"><h1 style="text-align: center;"><span style="font-size: 100%;"><a href="https://04.gov.ae/"><span id="dubai-font">Voice Matters</span></a></span></h1> <div style="text-align: center;"><span id="dubai-font" style="font-size: 100%;"></span><a href="https://04.gov.ae/">By sharing your suggestions, comments, and complaints we can continuously improve our services</a></div></div></div></div></div></div></div><div class="sppb-col-md-3 sppb-col-sm-6 sppb-col-xs-12"><div id="column-id-1487610501759" class="sppb-column white_bg third-col sppb-wow fadeInUpBig" data-sppb-wow-duration="300ms"><div class="sppb-column-addons"><div id="sppb-addon-1496284104695" class="clearfix" ><div class="sppb-icon sppb-text-center sppb-icon-hover-effect-zoom-in"><span class="sppb-icon-inner"><i class="fa fa-edit"></i></span></div></div><div id="sppb-addon-1487692378583" class="clearfix" ><div class="sppb-addon sppb-addon-text-block sppb-text-left "><div class="sppb-addon-content"><h1 style="text-align: center;"><a href="/portal/en/feedback-en-new.jsp" target="_self">Feedback</a></h1> <div style="text-align: center;"><a href="/portal/en/feedback-en-new.jsp" target="_self">Submit feedback related to Safety & Prevention</a></div></div></div></div></div></div></div><div class="sppb-col-md-3 sppb-col-sm-6 sppb-col-xs-12"><div id="column-id-1488289977128" class="sppb-column white_bg last-col sppb-wow fadeInUpBig" data-sppb-wow-duration="300ms"><div class="sppb-column-addons"><div id="sppb-addon-1496284104701" class="clearfix" ><div class="sppb-icon sppb-text-center sppb-icon-hover-effect-zoom-in"><span class="sppb-icon-inner"><i class="fa fa-info-circle"></i></span></div></div><div id="sppb-addon-1488289977134" class="clearfix" ><div class="sppb-addon sppb-addon-text-block sppb-text-left "><div class="sppb-addon-content"><h1 style="text-align: center;"><a href="/portal/en/faqs.jsp">FAQs</a></h1> <div style="text-align: center;"><a href="/portal/en/faqs.jsp">A list of frequently asked questions and their answers</a></div></div></div></div></div></div></div></div></div></section><section id="section-id-1484218475106" class="sppb-section " ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-12"><div id="column-id-1484218475107" class="sppb-column our-country-text" ><div class="sppb-column-addons"><div id="sppb-addon-1484218475117" class="clearfix" ><div class="sppb-addon sppb-addon-text-block sppb-text-center "><div class="sppb-addon-content"> <div class="jsn-bootstrap3 jsn-pagebuilder pb-element-container pb-element-heading"> <h1 style="text-align: center;">Our country is blessed, and so are we, living on this good land.</h1> </div> <div class="pb-element-container pb-element-text text-evivkc"> <div> <h3 style="text-align: center;">Quote by HH Sheikh Mohammed bin Rashid Maktoum</h3> </div> </div></div></div></div></div></div></div></div></div></section><section id="section-id-1520922291579" class="sppb-section custom-bg-white bg-white" ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-12"><div id="column-id-1520922291580" class="sppb-column " ><div class="sppb-column-addons"><div id="sppb-addon-1520922291581" class="clearfix" ><div class="sppb-addon sppb-addon-text-block sppb-text-center bg-white"><h2 class="sppb-addon-title"><span>Contact Us</span></h2><div class="sppb-addon-content"></div></div></div></div></div></div></div></div></section><section id="contact-custom-columns-en" class="sppb-section sppb-wow bounceIn" data-sppb-wow-duration="300ms" ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-12"><div id="column-id-1484562287961" class="sppb-column home-featured-course" ><div class="sppb-column-addons"><div id="contactus" class="sppb-section custom-2cols sppb-equalize-columns sppb-wow fadeInUpBig" data-sppb-wow-duration="300ms" ><div class="sppb-container-inner"><div class="sppb-row"><div class="sppb-col-md-3 sppb-col-sm-6 sppb-col-xs-12"><div id="column-id-1495094910420" class="sppb-column black_bg sppb-wow fadeInUpBig" data-sppb-wow-duration="300ms"><div class="sppb-column-addons"><div id="sppb-addon-1495094910422" class="clearfix" ><div class="sppb-addon sppb-addon-module "><div class="sppb-addon-content"><div id="mod_supporthours"><style type="text/css"> .mod_sh_layout_4 { width: 250px; } .mod_sh_layout_4 .mod_sh_links_offline .mod_sh_left_link { margin-right: 0; } </style> <div class="mod_sh mod_sh_layout_4"> <div class="mod_sh_subheading">Support is currently</div> <div class="mod_sh_status"><div class="mod_sh_status_btn"><div class="mod_sh_status_available">Online</div></div></div> <div class="mod_sh_official_support_hours_lbl">Official support hours:</div> <div class="mod_sh_official_support_hours_value"> Available 24/7 / <span class="mod_sh_today_open_close">7AM - 2PM</span> <span class="mod_sh_gmt">(Asia/Dubai, GMT +4)</span> </div> <div class="mod_sh_links mod_sh_links_available"> <div class="mod_sh_left_link"> <div class="mod_sh_left_link_inner"> <a href="https://www.dcd.gov.ae/portal/en/contact-us.jsp" target="_self">Contact us</a> </div> </div> <div class="mod_sh_right_link"> <div class="mod_sh_right_link_inner"> <a href="http://v2.zopim.com/widget/livechat.html?api_calls=%5B%5D&hostname=www.dcd.gov.ae&key=3c5x9bigvvTpyVzk9yB91vfaxO6x4j4c&lang=en-gb&mid=gagSC3XGXR4H7Z" target="_blank">Live chat</a> </div> </div> </div> <div class="mod_sh_datetime"> <div class="mod_sh_your_time"> <div class="mod_sh_your_time_lbl">Your Time:</div> <div class="mod_sh_your_time_value">Wed, <span id="mod_supporthours_visitor_time_display_257" class="mod_sh_pmam"></span><script type="text/javascript"> <!-- zone=0 isitlocal=true; ampm=""; function mod_supporthours_visitor_time_display_257() { now=new Date(); ofst=now.getTimezoneOffset(); timezone = now.getTimezoneOffset(); secs=now.getSeconds(); sec=-1.57+Math.PI*secs/30; mins=now.getMinutes(); min=-1.57+Math.PI*mins/30; hr=(isitlocal)? now.getHours():(now.getHours() + parseInt(ofst)) + parseInt(zone); hrs=-1.575+Math.PI*hr/6+Math.PI*parseInt(now.getMinutes())/360; if (hr < 0) hr+=24; if (hr > 23) hr-=24; ampm = (hr > 11) ? "PM" : "AM"; statusampm = ampm; hr2 = hr; if (hr2 == 0) hr2=12;//24 or 12 (hr2 < 13)?hr2:hr2 %= 12;// 24 or 12 if (hr2<10) hr2=""+hr2 var finaltime=hr2+":"+((mins < 10)?"0"+mins:mins)+""+statusampm; document.getElementById("mod_supporthours_visitor_time_display_257").innerHTML=finaltime setTimeout("mod_supporthours_visitor_time_display_257()",1000) } mod_supporthours_visitor_time_display_257() //--></script></div> </div> <div class="mod_sh_our_time"> <div class="mod_sh_our_time_lbl">Our Time:</div> <div class="mod_sh_our_time_value">Wed, <span id="mod_supporthours_our_time_257" class="mod_sh_pmam"></span> <script type="text/javascript"> <!-- zone=0 isitlocal=true; ampm=""; function mod_supporthours_our_time_257() { now=new Date(); ofst="04"; ofst_minutes="00"; ofst_sign="+"; now.setUTCHours(now.getUTCHours()+Math.abs(ofst), now.getUTCMinutes()+Math.abs(ofst_minutes)); timezone = now.getTimezoneOffset(); secs=now.getUTCSeconds(); sec=-1.57+Math.PI*secs/30; mins=now.getUTCMinutes(); min=-1.57+Math.PI*mins/30; hr=(isitlocal)? now.getUTCHours():(now.getUTCHours() + parseInt(ofst)) + parseInt(zone); hrs=-1.575+Math.PI*hr/6+Math.PI*parseInt(now.getMinutes())/360; if (hr < 0) hr+=24; if (hr > 23) hr-=24; ampm = (hr > 11) ? "PM" : "AM"; statusampm = ampm; hr2 = hr; if (hr2 == 0) hr2=12;//24 or 12 (hr2 < 13)?hr2:hr2 %= 12;// 24 or 12 if (hr2<10) hr2=""+hr2 var finaltime=hr2+":"+((mins < 10)?"0"+mins:mins)+""+statusampm; document.getElementById("mod_supporthours_our_time_257").innerHTML=finaltime setTimeout("mod_supporthours_our_time_257()",1000) } mod_supporthours_our_time_257() //--> </script></div> </div> </div> </div> </div></div></div></div></div></div></div><div class="sppb-col-md-3 sppb-col-sm-6 sppb-col-xs-12"><div id="column-id-1495094910423" class="sppb-column white_bg addon-hover-feature first-col sppb-wow fadeInUpBig" data-sppb-wow-duration="300ms"><div class="sppb-column-addons"><div id="sppb-addon-1495094910424" class="clearfix" ><div class="sppb-icon rounded sppb-text-center sppb-icon-hover-effect-zoom-in"><span class="sppb-icon-inner"><i class="fa fa-phone"></i></span></div></div><div id="sppb-addon-1495094910425" class="clearfix" ><div class="sppb-addon sppb-addon-text-block sppb-text-left "><div class="sppb-addon-content"><div class="m11-contact__content" style="text-align: center;" data-toggle-content="true"> <div> <h1 class="m11-contact__title toggle-menu__title" style="text-align: center;"><strong><span style="font-size: 24pt;">Customer Center</span></strong></h1> </div> </div> <div class="m11-contact__content" style="text-align: center;" data-toggle-content="true"><a href="tel:800997" class="link" title="Phone">Phone: 800997<br /></a>Mon - Thur 07:30 AM to 03:30 PM<br />Friday 08:00 AM to 12:30 PM<br />Fax: <a href="tel:+97147052041">+97147052041</a></div></div></div></div></div></div></div><div class="sppb-col-md-3 sppb-col-sm-6 sppb-col-xs-12"><div id="column-id-1495094910426" class="sppb-column white_bg third-col sppb-wow fadeInUpBig" data-sppb-wow-duration="300ms"><div class="sppb-column-addons"><div id="sppb-addon-1495094910427" class="clearfix" ><div class="sppb-icon rounded sppb-text-center sppb-icon-hover-effect-zoom-in"><span class="sppb-icon-inner"><i class="fa fa-envelope-o"></i></span></div></div><div id="sppb-addon-1495094910428" class="clearfix" ><div class="sppb-addon sppb-addon-text-block sppb-text-center "><div class="sppb-addon-content"><h1 style="text-align: center;">Email & Mail</h1> <div style="text-align: center;"> <div class="m11-contact__content" style="text-align: center;" data-toggle-content="true"><address class="m1-contact__address"><a href="mailto:customer.care@dcd.gov.ae">customer.care@dcd.gov.ae</a><br />Al Qussais DCD HQ,<br />P.O. Box 1137 Dubai, UAE We will respond within 24 hours</address></div> </div></div></div></div></div></div></div><div class="sppb-col-md-3 sppb-col-sm-6 sppb-col-xs-12"><div id="column-id-1495094910429" class="sppb-column white_bg last-col" ><div class="sppb-column-addons"><div id="sppb-addon-1495094910430" class="clearfix" ><div class="sppb-icon rounded sppb-text-center sppb-icon-hover-effect-zoom-in"><span class="sppb-icon-inner"><i class="fa fa-map-marker"></i></span></div></div><div id="sppb-addon-1495094910431" class="clearfix" ><div class="sppb-addon sppb-addon-text-block sppb-text-center "><div class="sppb-addon-content"><div style="text-align: center;"> <div style="text-align: center;"> <h1 style="text-align: center;">Visit Us</h1> </div> <div style="text-align: center;">Find the nearest Customer Happiness Center</div> <div style="text-align: center;"><a href="/portal/en/about-us/dcd-customer-happiness-center.jsp">Customer Happiness Centers</a></div> <div><a href="/portal/en/about-us/dcd-customer-happiness-center.jsp">(Marhaba Centers)</a></div> </div></div></div></div><div id="sppb-addon-1625037095586" class="clearfix" ><div class="sppb-addon sppb-addon-module "><div class="sppb-addon-content"> <div class="mod_contactinfo"> <!-- SOCIAL MEDIA LINKS --> <div class="mci_social_media"> <div class="mci_heading"> Social Media </div> <div class="mci_social_media_links"> <a href="https://www.facebook.com/DCDDubai/" class="mci_social_link mci_display_inline_block" title="Facebook"> <i class="fa fa-facebook fa-lg"></i> </a> <a href="https://twitter.com/dcddubai" class="mci_social_link mci_display_inline_block" title="Twitter"> <i class="fa fa-twitter fa-lg"></i> </a> <a href="https://youtube.com/dcd997" class="mci_social_link mci_display_inline_block" title="Youtube"> <i class="fa fa-youtube fa-lg"></i> </a> <a href="https://www.instagram.com/dcd997/" class="mci_social_link mci_display_inline_block" title="Instagram"> <i class="fa fa-instagram fa-lg"></i> </a> </div> </div> </div> </div></div></div></div><div id="sppb-addon-1625037881209" class="clearfix" ></div></div></div></div></div></div></div></div></div></div></div></div></section><section id="section-id-1487780923072" class="sppb-section " ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-12"><div id="column-id-1487780923073" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-1487780923081" class="clearfix" ><div class="sppb-empty-space clearfix"></div></div></div></div></div></div></div></section> </div> </div> </div></div></div></section><section id="sp-newsletter-polls-email" class="polls_row"><div class="container"><div class="row"><div id="sp-surveys" class="col-xs-6 col-sm-6 col-md-3"><div class="sp-column "><div class="sp-module "><div class="sp-module-content"> <div class="custom" > <div class="poll-footer"> <!--p id="poll_toggle" class="poll_toggle pull-center">ONLINE POLL <img 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class="contact-manage-title"> <h3>Contact Us</h3> <div class="closebutton">x</div> </div> <div class="contact-content"><!-- row1 --> <div class="row r1"> <div class="col-md-4"><i class="fa fa-mobile-phone"> </i> <label>Emergency</label></div> <div class="col-md-8"> <h6>997</h6> </div> </div> <!-- row2 --> <div class="row r2"> <div class="col-md-4"><i class="fa fa-phone"> </i> <label>Contact Center</label></div> <div class="col-md-8"> <h6>+971 800 997</h6> </div> </div> <!-- row3 --> <div class="row r3"> <div class="col-md-4"><i class="fa fa-fax"> </i> <label>Fax</label></div> <div class="col-md-8"> <h6>+971 4 7052041 - 24/7</h6> </div> </div> <!-- row4 --> <div class="row r4"> <div class="col-md-4"><i class="fa fa-at"> </i> <label>Email</label></div> <div class="col-md-8"> <h6>customer.care@dcd.gov.ae &amp; info@dcd.gov.ae</h6> </div> </div> <!-- row5 --> <div class="row r5"> <div class="col-md-4"><i class="fa fa-envelope"> </i> <label>Mail Address</label></div> <div class="col-md-8"> <h6>Arc, P.O. Box 11377 Dubai, UAE</h6> </div> </div> <!-- row6 --> <div class="row r6"> <div class="col-md-4"><i class="fa fa-map-marker"> </i> <label>Working Hours</label></div> <div class="col-md-8"> <h6>Contact center receives your call 24 X 7 X 365</h6> </div> </div> </div> </div> </div></div> </div></div></div></div><div id="sp-newsletter" class="col-xs-6 col-sm-6 col-md-3"><div class="sp-column "><div class="sp-module en-language"><div class="sp-module-content"><div class="acymailing_module en-language" id="acymailing_module_formAcymailing96831"> <div class="acymailing_fulldiv" id="acymailing_fulldiv_formAcymailing96831" style="text-align:center" > <form id="formAcymailing96831" action="/portal/en/" onsubmit="return submitacymailingform('optin','formAcymailing96831')" method="post" name="formAcymailing96831" > <div class="acymailing_module_form" > <button id="newsletter_toggle" title="Close (Esc)" type="button" class="polling-close poll_toggle pull-center">Close</button> <table 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