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Google - Answers about Privacy and Security

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trust us with your information. Learn more about how we keep this information private and safe — and put you in control." name="description"> <meta content="Google - Answers about Privacy and Security" property="og:site_name"> <meta content="Google - Answers about Privacy and Security" property="og:title"> <meta content=" When you use Google services, you trust us with your information. Learn more about how we keep this information private and safe — and put you in control." property="og:description"> <link href="//web.archive.org/web/20151030100702cs_/https://www.gstatic.com/external_hosted/normalize/v3_0_1/normalize.min.css" rel="stylesheet"> <link href="/web/20151030100702cs_/https://privacy.google.com/css/main.min.css" rel="stylesheet"> <link href="/web/20151030100702im_/https://privacy.google.com/images/favicon.ico" rel="shortcut icon"> <link href="//web.archive.org/web/20151030100702cs_/https://fonts.googleapis.com/css?family=Roboto:100,300,400,500,700&amp;subset=cyrillic-ext,latin" rel="stylesheet" type="text/css"> <link href="//web.archive.org/web/20151030100702cs_/https://fonts.googleapis.com/css?family=Noto+Sans:400,700" rel="stylesheet" type="text/css"> <script src="//web.archive.org/web/20151030100702js_/https://www.gstatic.com/external_hosted/modernizr/v2_8_3/basic.js"> </script> <style> iframe.c1 {display:none;visibility:hidden} </style> </head> <body class="fade-in en_ALL"> <header> <nav class="home" id="menu"><a class="nav-trigger" href="#">menu</a> <a class="home-btn" href="./">Google</a> <p class="hidden-xs detail-question"></p> <div class="right-menu hidden-xs"><a class="menu-buttons" href="https://web.archive.org/web/20151030100702/https://www.google.com/policies/privacy/?hl=en" target="_blank">Privacy Policy</a> <a class="menu-buttons" href="https://web.archive.org/web/20151030100702/https://myaccount.google.com/" target="_blank">My Account</a></div> </nav> <nav id="nav-content"> <div class="nav-background"> <div class="scrollable"> <ul class="questions-menu"> <li><a class="menu-buttons grey-color-hover active" href="index.html"><span>Overview</span></a></li> <li><a class="menu-buttons red-color-hover" href="data-we-collect.html"><span>What data does Google collect?</span></a></li> <li><a class="menu-buttons red-color-hover" href="how-we-use-data.html"><span>What does Google do with the data it collects?</span></a></li> <li><a class="menu-buttons red-color-hover" href="about-ads.html"><span>Does Google sell my personal information?</span></a></li> <li><a class="menu-buttons orange-color-hover" href="my-controls.html"><span>What tools do I have to control my Google experience?</span></a></li> <li><a class="menu-buttons green-color-hover" href="google-security.html"><span>How does Google keep my information safe?</span></a></li> <li><a class="menu-buttons green-color-hover" href="security-controls.html"><span>What can I do to stay safe online?</span></a></li> </ul> <hr class="visible-xs"> <ul class="visible-xs"> <li><a class="menu-buttons" href="https://web.archive.org/web/20151030100702/https://www.google.com/policies/privacy/?hl=en" target="_blank">Privacy Policy</a></li> <li><a class="menu-buttons" href="https://web.archive.org/web/20151030100702/https://myaccount.google.com/" target="_blank">My Account</a></li> </ul> </div> </div> </nav> </header> <div class="wrapper"> <section id="hero-blade"> <div class="container"> <div class="row"> <div class="col-xs-12 col-md-6 col-md-offset-3 hero-image header-image"><picture><!--[if IE 9]> <video style="display: none;"> <![endif]--> <source media="(min-width: 992px)" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_masthead_450.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_masthead_900.png 2x"> <source media="(min-width: 768px)" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_masthead_450.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_masthead_900.png 2x"> <!--[if IE 9]> </video> <![endif]--> <img alt="Answers about Privacy and Security" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_masthead_225.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_masthead_450.png 2x"></picture></div> <h1 class="col-xs-10 col-xs-offset-1 col-sm-10 col-sm-offset-1 col-md-8 col-md-offset-2">We keep your personal information private and safe – and put you in control.</h1> <p class="col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2 subheader subheader-hero-landing">When you use our services, you trust us with your information. We want to start by telling you what we do with it:</p> <p class="line-height11 col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2">Data enables us to provide our services like Search, Gmail, and Maps.</p> <p class="line-height11 col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2">Data also helps us show relevant ads, so we can make our services free for everyone.</p> <p class="line-height11 col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2">Know that we do not sell your personal information.</p> <p class="line-height11 col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2">And you control the types of information we collect and use.</p> <p class="line-height11 col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2">Lastly, no one does more to keep you and your information safe and secure.</p> </div> </div> <div class="full-blade"> <div class="container"> <div class="row"> <div class="question-index"> <p class="col-xs-12 col-md-8 col-md-offset-2 subheader subheader-hero-landing centered">Here you can find answers to the common questions we hear about privacy and security<span>:</span><span>.</span></p> <div class="col-xs-6 col-xs-offset-3 col-md-2 col-md-offset-5 divider hidden-xs"> <hr></div> <div class="hero-questions hidden-xs"> <p class="col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2"><a class="line-height11 question-link cta-tag" data-tag="gyb_h0" href="#google-collect">What data does Google collect?</a></p> <p class="col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2"><a class="line-height11 question-link cta-tag" data-tag="gyb_h00" href="#google-data">What does Google do with the data it collects?</a></p> <p class="col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2"><a class="line-height11 question-link cta-tag" data-tag="gyb_h000" href="#google-information">Does Google sell my personal information?</a></p> <p class="col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2"><a class="line-height11 question-link cta-tag" data-tag="gyb_h001" href="#google-experience">What tools do I have to control my Google experience?</a></p> <p class="col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2"><a class="line-height11 question-link cta-tag" data-tag="gyb_h002" href="#google-secure">How does Google keep my information safe?</a></p> <p class="col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2"><a class="line-height11 question-link cta-tag" data-tag="gyb_h003" href="#google-online">What can I do to stay safe online?</a></p> </div> </div> </div> </div> </div> </section> <section class="blade" id="privacy-pillar"> <div class="container"> <div class="pillar-question" id="google-collect"> <div class="row"> <div class="col-xs-12 col-md-6 col-md-offset-3 header-image"><a class="cta-home cta-tag" data-tag="gyb_h0" href="data-we-collect.html"><picture><!--[if IE 9]> <video style="display: none;"> <![endif]--> <source media="(min-width: 992px)" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy1_450_w.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy1_900_w.png 2x"> <source media="(min-width: 768px)" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy1_450_w.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy1_900_w.png 2x"> <!--[if IE 9]> </video> <![endif]--> <img alt="Image depicting what data Google collects" id="google-collect" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy1_225_w.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy1_450_w.png 2x"></picture></a></div> <a class="cta-home cta-tag" data-tag="gyb_h0" href="data-we-collect.html"> <h2 class="col-xs-10 col-xs-offset-1 col-sm-10 col-sm-offset-1 col-md-8 col-md-offset-2 highlight">What data does Google collect?</h2> </a> <p class="col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2 subheader">The main types of data we collect are based on the actions you take using our services, your basic account details and the things you create.</p> <p class="col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2">When you use our services — for example, do a search on Google, get directions on Google Maps, or watch a video on YouTube — we collect information based on the things you do, so we can make our services work better for you. When you sign up for a Google Account, we keep the basic account information you give us, like your name, email, and password. And we store and protect what you create using our services, so you will always have your emails, photos, videos, and documents when you need them.</p> <p class="col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2">We also give you tools to control the types of data we collect and use.</p> </div> <p class="cta-wrapper space-15"><a class="cta-btn cta-tag" data-tag="gyb_h0" href="data-we-collect.html">Learn more about what data Google collects</a></p> </div> <div class="pillar-question" id="google-data"> <div class="row"> <div class="col-md-10 col-md-offset-1"> <hr></div> </div> <div class="row"> <div class="col-xs-12 col-md-6 col-md-offset-3 header-image"><a class="cta-home cta-tag" data-tag="gyb_h00" href="how-we-use-data.html"><picture><!--[if IE 9]> <video style="display: none;"> <![endif]--> <source media="(min-width: 992px)" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy2_450_w.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy2_900_w.png 2x"> <source media="(min-width: 768px)" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy2_450_w.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy2_900_w.png 2x"> <!--[if IE 9]> </video> <![endif]--> <img alt="Image depicting how Google uses data" id="google-data" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy2_225_w.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy2_450_w.png 2x"></picture></a></div> <a class="cta-home cta-tag" data-tag="gyb_h00" href="how-we-use-data.html"> <h2 class="col-xs-10 col-xs-offset-1 col-sm-10 col-sm-offset-1 col-md-8 col-md-offset-2 highlight">What does Google do with the data it collects?</h2> </a> <p class="col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2">First and foremost, we use data to make our services faster, smarter, and more useful to you, such as by providing better search results and timely traffic updates. Data also helps us analyze patterns to protect you from malware, phishing, and other suspicious activity. For example, we warn you when you try to visit dangerous websites. We also use data to show you ads that are relevant and useful, and to keep our services free for everyone.</p> </div> <p class="cta-wrapper space-15"><a class="cta-btn cta-tag" data-tag="gyb_h00" href="how-we-use-data.html">Learn more about how Google uses data</a></p> </div> <div class="pillar-question" id="google-information"> <div class="row"> <div class="col-md-10 col-md-offset-1"> <hr></div> </div> <div class="row"> <div class="col-xs-12 col-md-6 col-md-offset-3 header-image"><a class="cta-home cta-tag" data-tag="gyb_h000" href="about-ads.html"><picture><!--[if IE 9]> <video style="display: none;"> <![endif]--> <source media="(min-width: 992px)" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy3_450.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy3_900.png 2x"> <source media="(min-width: 768px)" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy3_450.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy3_900.png 2x"> <!--[if IE 9]> </video> <![endif]--> <img alt="Image depicting how Google shows ads" id="google-information" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy3_225.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_privacy3_450.png 2x"></picture></a></div> <a class="cta-home cta-tag" data-tag="gyb_h000" href="about-ads.html"> <h2 class="col-xs-10 col-xs-offset-1 col-sm-10 col-sm-offset-1 col-md-8 col-md-offset-2 highlight">Does Google sell my personal information?</h2> </a> <p class="col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2 subheader subheaders-space">No. We do not sell your personal information.</p> <p class="col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2">We do use certain information, such as the searches you have done and your location, to make the ads we show more relevant and useful. Ads are what enable us to make our services like Search, Gmail, and Maps free for everyone. We do not share information with advertisers in a way that personally identifies you unless you gave us permission. With our Ads Settings tool, you can control ads based on your interests and the searches you have done.</p> </div> <p class="cta-wrapper space-15"><a class="cta-btn cta-tag" data-tag="gyb_h000" href="about-ads.html">Learn more about how Google shows ads</a></p> </div> </div> </section> <section class="blade" id="control-pillar"> <div class="container"> <div class="row"> <div class="col-md-10 col-md-offset-1"> <hr></div> </div> <div class="pillar-question" id="google-experience"> <div class="row"> <div class="col-xs-12 col-md-6 col-md-offset-3 header-image"><a class="cta-home cta-tag" data-tag="gyb_h001" href="my-controls.html"><picture><!--[if IE 9]> <video style="display: none;"> <![endif]--> <source media="(min-width: 992px)" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_control_450_w.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_control_900_w.png 2x"> <source media="(min-width: 768px)" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_control_450_w.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_control_900_w.png 2x"> <!--[if IE 9]> </video> <![endif]--> <img alt="Image depicting tools and settings" id="google-experience" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_control_225_w.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_control_450_w.png 2x"></picture></a></div> <a class="cta-home cta-tag" data-tag="gyb_h001" href="my-controls.html"> <h2 class="col-xs-10 col-xs-offset-1 col-sm-10 col-sm-offset-1 col-md-8 col-md-offset-2 highlight">What tools do I have to control my Google experience?</h2> </a> <p class="col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2 subheader">We have easy-to-use tools that help you control how Google works for you.</p> </div> <div class="row"> <div class="col-xs-12 col-xs-offset-0 col-sm-10 col-sm-offset-1 col-md-8 col-md-offset-2"> <div class="row"> <div class="col-xs-10 col-xs-offset-1 col-sm-4 col-sm-offset-0"> <div class="hint-line"></div> <div class="hints"> <p>In <span class="bold">My Account</span>, you can find tools to manage your privacy and information all in one place.</p> </div> </div> <div class="col-xs-10 col-xs-offset-1 col-sm-4 col-sm-offset-0"> <div class="hint-line"></div> <div class="hints"> <p>With our data controls in <span class="bold">Activity Controls</span>, you can manage the types of data we collect, including your Search, YouTube, and location activity.</p> </div> </div> <div class="col-xs-10 col-xs-offset-1 col-sm-4 col-sm-offset-0"> <div class="hint-line"></div> <div class="hints"> <p>With our <span class="bold">Ads Settings</span> tool, you can control ads based on your interests and the searches you have done.</p> </div> </div> </div> </div> </div> <p class="cta-wrapper space-35"><a class="cta-btn cta-tag" data-tag="gyb_h001" href="my-controls.html">Learn more about our tools and settings</a></p> </div> </div> </section> <section class="blade" id="security-pillar"> <div class="container"> <div class="row"> <div class="col-md-10 col-md-offset-1"> <hr></div> </div> <div class="pillar-question" id="google-secure"> <div class="row"> <div class="col-xs-12 col-md-6 col-md-offset-3 header-image"><a class="cta-home cta-tag" data-tag="gyb_h002" href="google-security.html"><picture><!--[if IE 9]> <video style="display: none;"> <![endif]--> <source media="(min-width: 992px)" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_security1_450.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_security1_900.png 2x"> <source media="(min-width: 768px)" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_security1_450.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_security1_900.png 2x"> <!--[if IE 9]> </video> <![endif]--> <img alt="Image depicting how Google keeps you safe online" id="google-security-pillar" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_security1_225.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_security1_450.png 2x"></picture></a></div> <a class="cta-home cta-tag" data-tag="gyb_h002" href="google-security.html"> <h2 class="col-xs-10 col-xs-offset-1 col-sm-10 col-sm-offset-1 col-md-8 col-md-offset-2 highlight">How does Google keep my information safe?</h2> </a> <p class="col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2 subheader">If your information is not secure, it is not private. That is why when you use Google services, you are protected by one of the world’s most advanced security infrastructures.</p> </div> <div class="row"> <div class="col-xs-12 col-xs-offset-0 col-sm-10 col-sm-offset-1 col-md-8 col-md-offset-2"> <div class="row"> <div class="col-xs-10 col-xs-offset-1 col-sm-4 col-sm-offset-0"> <div class="hint-line"></div> <div class="hints"> <p>Google’s <span class="bold">Safe Browsing</span> technology, which protects over 1 billion people, warns you when you try to visit a site that might contain malware or a phishing attempt.</p> </div> </div> <div class="col-xs-10 col-xs-offset-1 col-sm-4 col-sm-offset-0"> <div class="hint-line"></div> <div class="hints"> <p><span class="bold">Encryption</span> ensures your information is safer when it travels between your device and Google.</p> </div> </div> <div class="col-xs-10 col-xs-offset-1 col-sm-4 col-sm-offset-0"> <div class="hint-line"></div> <div class="hints"> <p><span class="bold">Gmail security</span> protects you from spam, phishing, and malware better than any other email service.</p> </div> </div> </div> </div> </div> <p class="cta-wrapper space-35"><a class="cta-btn cta-tag" data-tag="gyb_h002" href="google-security.html">Learn more about how we keep you safe online</a></p> </div> <div class="pillar-question" id="google-online"> <div class="row"> <div class="col-md-10 col-md-offset-1"> <hr></div> </div> <div class="row"> <div class="col-xs-12 col-md-6 col-md-offset-3 header-image"><a class="cta-home cta-tag" data-tag="gyb_h003" href="security-controls.html"><picture><!--[if IE 9]> <video style="display: none;"> <![endif]--> <source media="(min-width: 992px)" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_security2_450.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_security2_900.png 2x"> <source media="(min-width: 768px)" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_security2_450.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_security2_900.png 2x"> <!--[if IE 9]> </video> <![endif]--> <img alt="Image depicting what you can do to stay safe online" id="google-online" srcset="/web/20151030100702im_/https://privacy.google.com/images/landing/10_security2_225.png, /web/20151030100702im_/https://privacy.google.com/images/landing/10_security2_450.png 2x"></picture></a></div> <a class="cta-home cta-tag" data-tag="gyb_h003" href="security-controls.html"> <h2 class="col-xs-10 col-xs-offset-1 col-sm-10 col-sm-offset-1 col-md-8 col-md-offset-2 highlight">What can I do to stay safe online?</h2> </a> <p class="col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2 subheader">All of our products are built with advanced online security. Here are three easy but important things you can do to keep your information safe.</p> </div> <div class="row"> <div class="col-xs-12 col-xs-offset-0 col-sm-10 col-sm-offset-1 col-md-8 col-md-offset-2"> <div class="row"> <div class="col-xs-10 col-xs-offset-1 col-sm-4 col-sm-offset-0"> <div class="hint-line"></div> <div class="hints"> <p><span class="bold">Take the Security Checkup</span> regularly to help keep your Google Account safe and secure. It only takes a few minutes.</p> </div> </div> <div class="col-xs-10 col-xs-offset-1 col-sm-4 col-sm-offset-0"> <div class="hint-line"></div> <div class="hints"> <p><span class="bold">Create a strong password</span>, then never use it for anything other than your Google Account.</p> </div> </div> <div class="col-xs-10 col-xs-offset-1 col-sm-4 col-sm-offset-0"> <div class="hint-line"></div> <div class="hints"> <p>Add a mobile <span class="bold">recovery phone number</span> to your account, so we can confirm your identity if you get locked out or if we think someone else is trying to get in.</p> </div> </div> </div> <p class="cta-wrapper space-35"><a class="cta-btn cta-tag" data-tag="gyb_h003" href="security-controls.html">Learn more about what you can do to stay safe online</a></p> </div> </div> </div> </div> </section> <section class="blade" id="my-account"> <div class="container"> <div class="pillar-question"> <div class="row"> <div class="col-xs-12 col-md-6 col-md-offset-3 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data-tag="gyb_h004" href="https://web.archive.org/web/20151030100702/https://myaccount.google.com/" target="_blank"> <h2 class="no-fix-widows col-xs-10 col-xs-offset-1 col-sm-10 col-sm-offset-1 col-md-8 col-md-offset-2 highlight">Where can I go to manage my privacy and security settings?</h2> </a> <p class="col-xs-10 col-xs-offset-1 col-md-8 col-md-offset-2">Go to My Account to find tools for managing your privacy and security.</p> </div> <p class="cta-wrapper space-15"><a class="cta-btn cta-tag" data-tag="gyb_h004" href="https://web.archive.org/web/20151030100702/https://myaccount.google.com/" target="_blank">Go to My Account</a></p> </div> </div> </section> </div> <footer> <div class="container"> <div class="row"> <div class="col-xs-12 footer-questions-wrapepr"> <div class="col-xs-12 col-sm-3 footer-questions-section"> <p><a class="no-fix-widows footer-question-link" href="data-we-collect.html">What data does Google collect?</a></p> <p><a class="no-fix-widows footer-question-link" href="how-we-use-data.html">What does Google do with the data it collects?</a></p> <p><a class="no-fix-widows footer-question-link" href="about-ads.html">Does Google sell my personal information?</a></p> </div> <div class="col-xs-12 col-sm-3 footer-questions-section"> <p><a class="no-fix-widows footer-question-link" href="my-controls.html">What tools do I have to control my Google experience?</a></p> </div> <div class="col-xs-12 col-sm-3 footer-questions-section"> <p><a class="no-fix-widows footer-question-link" href="google-security.html">How does Google keep my information safe?</a></p> <p><a class="no-fix-widows footer-question-link" href="security-controls.html">What can I do to stay safe online?</a></p> </div> <div class="col-xs-12 col-sm-3 footer-questions-section last"> <p><a class="no-fix-widows footer-question-link" href="https://web.archive.org/web/20151030100702/https://myaccount.google.com/" target="_blank">Visit My Account</a></p> </div> </div> </div> <hr> <div 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