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} .large-callout p { line-height: 1; } .p-boxed { border-radius: 5px; box-shadow: 0 15px 35px rgba(50,50,93,0.1), 0 5px 15px rgba(0,0,0,0.09); } hr.wp-block-separator { border-top:4px solid; margin: 3em auto; } .single-post li { margin-bottom: 10px; } img.img-plain, .img-plain img { border-radius: 0; box-shadow: none; } .has-light-grey-background-color { background-color: #f3f4fe; } .client-logo { max-height: 45px; margin: 10px; } .footer-widgets .wrap { border-top: none; } @media only screen and (max-width: 1200px) { .check-list { -webkit-columns: 1; -moz-columns: 1; columns: 1; text-align:center; } } .uagb-team__title { font-size: 24px; margin-bottom: 0; } .uagb-team__prefix { Color: #353537 !important; font-style:normal !important; font-size: 18px !important; } .shared-counts-wrap.style-fancy .shared-counts-button { margin: 5px; } .shared-counts-wrap.style-fancy .shared-counts-button.included_total .shared-counts-label, .shared-counts-wrap.style-fancy .shared-counts-button.included_total { color: #072446 !important; font-size: 11px; } .shared-counts-wrap.style-fancy .shared-counts-button.included_total svg { fill: #072446 !important; } .shared-counts-wrap.after_content.style-fancy a { text-decoration: none; } .shared-counts-wrap.style-fancy .twitter.shared-counts-button, .shared-counts-wrap.style-slim .twitter.shared-counts-button, .shared-counts-wrap.style-classic .twitter.shared-counts-button, .shared-counts-wrap.style-block .twitter.shared-counts-button, .shared-counts-wrap.style-rounded .twitter.shared-counts-button, .shared-counts-wrap.style-buttons .twitter.shared-counts-button, .shared-counts-wrap.style-bar .twitter.shared-counts-button:not(.included_total) { background-color: #007EA8; } .offset-gallery-block video { border-radius:5px; box-shadow: 0 15px 35px rgba(50,50,93,0.1), 0 5px 15px rgba(0,0,0,0.09); } .table-of-contents-block { box-shadow: 0 0 15px 2px rgba(7,36,70,0.1) !important; border-radius: 5px !important; background-color: #ffffff; border-top: none !important; border-left: none !important; border-right: none !important; border-bottom: 8px solid #F3CD1E !important; padding: 30px 30px !important; font-size: 16px; font-weight: 400; letter-spacing: 0.3px; line-height: 24px; padding-top: 13px; width: 100% !important; max-width:100% !important; margin-bottom: 40px; } .table-of-contents-block .uagb-section__overlay { border-radius: 5px; } .table-of-contents-block h2 { font-size: 20px; } .table-of-contents-block .ub_table-of-contents { background: none; border: none; padding:0; margin-bottom: 0 } .single-post .site-inner img, .single-a11y-checker .site-inner img { margin-bottom: 20px; } h4 { font-size: 18px; } h3 { font-size: 22px; } .wp-block-code { background-color: #f3f4fe; padding: 5px 16px; border-radius:5px; margin: 0 0 30px; } .highlight { background: #F3CD1E; color: #072446; } .screen-reader-shortcut, .screen-reader-text, .screen-reader-text span { background-color: #f3f4fe !important; } #gform_8 { max-width: 600px !important; } #gform_8 .gfield_label, .free-risk-assessment .gform_wrapper .gform_footer { text-align: center !important; width: 100%; } #gform_8 .gfield_required { display: none; } .partial_entry_warning { display: none; } th { font-weight: 700; } .drop-shadow figure img, .drop-shaddow { box-shadow: 0 0 15px 2px rgba(7,36,70,0.1) !important; } .border-radius figure img, .border-radius { border-radius: 5px !important; } .single-a11y-checker .awp-custom-hero { left: 0; right: 0; margin: 0; padding: 60px 0 0; text-align:left; width: 100%; } .single-a11y-checker .breadcrumb, .single-a11y-checker h1 { text-align:left; } .ed-side-label { font-weight:700; font-size: 18px; } .single-a11y-checker .sidebar h3 { font-size: 18px; font-weight: 700; } .searchandfilter #searchfield { width: 100%; padding: 10px !important; } #custom_html-8 { box-shadow: 0 0 15px 2px rgba(7,36,70,0.1) !important; border-radius: 5px; overflow: hidden; border-bottom: 8px solid #f3cd1e; } #custom_html-8 h3 { padding: 20px; text-align: center; background: #006600; color: #fff; border-radius: 5px 5px 0 0 !important; font-size: 22px; } #custom_html-8 ul { padding: 0 10px; } #custom_html-8 li { border-bottom: 2px solid #f3f4fe; padding-bottom: 8px; padding-left: 28px; } #custom_html-8 .checked-list>li:before { height: 21px; width: 21px; margin-right: 18px; left: 0px; top: 0px; } #custom_html-8 p { padding: 10px; font-size: 14px; margin-bottom: 0; } #custom_html-8 a.secondary-button { margin: 0 0px 10px; } .ac-meta { margin-bottom: 20px; overflow: hidden; } .ac-meta .notice-type, .ac-meta .levels { float: left; margin: 0 10px 10px 0; font-weight: 700; padding-top: 5px; } .ac-meta .notice-type .error { background: #b30f0f; color: #fff; padding: 5px; border-radius:5px } .ac-meta .notice-type .warning { background: #f3cd1e; color: #072446; padding: 5px; border-radius:5px } .offset-list .list-block h3 { font-size: 20px; line-height: 24px; margin-bottom: 10px; margin-top: 10px; } @media only screen and (min-width: 1024px) { .single-a11y-checker .content-sidebar-wrap .sidebar { padding-left: 40px; margin-top: 100px; border-left: 2px solid #f3f4fe; margin-left: 2%; width: 27%; } } .page-id-4090 article { margin-bottom: 0; } /** Above Header Styles **/ .page-id-5257 .above-header { display: none; } .above-header { padding:10px; text-align: center; background: #072446; color: #fff; font-size: 16px; } .above-header a { color: #f3cd1e; } .above-header a:focus { outline: 2px solid #fff; } .above-header .widget { margin-bottom: 0; } .admin-bar .site-header.scroll { top:32px; } .site-header.scroll { top:0; } .blocks-gallery-grid.is-cropped .blocks-gallery-image a, .blocks-gallery-grid.is-cropped .blocks-gallery-image img, .blocks-gallery-grid.is-cropped .blocks-gallery-item a, .blocks-gallery-grid.is-cropped .blocks-gallery-item img, .wp-block-gallery.is-cropped .blocks-gallery-image a, .wp-block-gallery.is-cropped .blocks-gallery-image img, .wp-block-gallery.is-cropped .blocks-gallery-item a, .wp-block-gallery.is-cropped .blocks-gallery-item img { height: auto !important; width: 100% !important; flex: none; object-fit: unset; border-radius: 5px !important; display: block; box-shadow: 0 0 15px 2px rgba(7,36,70,.1) !important; } .blocks-gallery-grid .blocks-gallery-image figure, .blocks-gallery-grid .blocks-gallery-item figure, .wp-block-gallery .blocks-gallery-image figure, .wp-block-gallery .blocks-gallery-item figure { display: block !important; align-items: normal !important; justify-content: left !important; } .blocks-gallery-grid .blocks-gallery-image figcaption, .blocks-gallery-grid .blocks-gallery-item figcaption, .wp-block-gallery .blocks-gallery-image figcaption, .wp-block-gallery .blocks-gallery-item figcaption { position: relative !important; display: block !important; clear: both !important; bottom: auto !important; width: 100% !important; max-height: 100% !important; overflow: auto; padding: 5px; margin-top: 14px; margin-bottom: 20px; color: #072446 !important; text-align: left !important; font-size: 16px !important; background: #fff !important; } .wp-block-audio figcaption, .wp-block-embed figcaption, .wp-block-image figcaption { color: #015798 !important; font-size: 16px !important; font-style: italic; margin-bottom: 30px !important; margin-top: 10px !important; } .wp-block-gallery.has-nested-images figure.wp-block-image figcaption { background: none !important; position: relative !important; text-align: left !important; margin-top: 0 !important; } .site-footer { max-width: 1197px; margin: 0 auto; padding: 20px 0; } .site-footer p { float:left; margin-top: 20px } .cert-logos { float: right; } .cert-logos img { width: 40px; } #gfield_description_16_5 ul li { list-style-type: disc !important; } @media only screen and (max-width: 1024px) { .site-footer { margin: 0 30px; padding: 20px } .cert-logos, .site-footer p { float: none; } } @media only screen and (max-width: 800px) { .mobile-hide { display: none; } .blocks-gallery-grid.columns-3 .blocks-gallery-image, .blocks-gallery-grid.columns-3 .blocks-gallery-item, .wp-block-gallery.columns-3 .blocks-gallery-image, .wp-block-gallery.columns-3 .blocks-gallery-item { width: 100% !important; margin-right: 0 !important; } } .why-benefits .why-benefits-content a { color: #f3cd1e; } .why-benefits .why-benefits-content .benefit-text-inner-wrap a { color: #0d5f9d; } .why-benefits .why-benefits-content a:hover { color: #fff; } .why-benefits .why-benefits-content .benefit-text-inner-wrap a:hover { color: #000; } .why-benefits .why-benefits-content .benefit-text-inner-wrap a:focus { outline: 2px solid #0d5f9d; } .why-benefits .why-benefits-content a:focus { outline: 2px solid #fff; } .single-post .entry-content img { margin-bottom: 40px; } .single-post .wp-block-kioken-accordion .kioken-accordion-item-active .kioken-accordion-item-content { border-bottom: 1px solid #cccdce; } .entry-content .wp-block-kioken-accordion { margin-bottom: 30px; } @media (min-width: 768px) { h1 { font-size: 50px; } } @media only screen and (max-width: 1325px) { .entry-meta .one-third { width: 33%; float: left; margin: 0; } .home-h1 { font-size: 40px !important; } } @media only screen and (max-width: 1024px) { .home-hero .inner-column-1 { max-width: 535px; text-align: left; margin-bottom: 50px; } } @media only screen and (max-width: 450px) { .entry-meta .one-third { width: 100%; float: none; text-align: left !important; padding-top: 5px; overflow: hidden; } .home-h1 { font-size: 28px !important; } } .gform_wrapper.gravity-theme .gf_progressbar_title { color: #545454; } .gform_wrapper.gravity-theme .gf_progressbar_percentage.percentbar_0 span { color: #000; } .page-id-5257 .site-inner { margin-top: 20px; } .wp-block-button.secondary-button .wp-block-button__link { margin-top: 18px; } /** Sales Docs **/ .tax_sales-docs .breadcrumb, .tax_sales-docs h1 { text-align: center; } .features-table { border-radius: 5px; position:relative; background:#fff; z-index: 999; } @media only screen and (max-width: 600px) { .features-table { font-size: 13px; line-height: 20px; } } .features-table tr:first-child th { font-weight: 700; background-color: #015798; color: #fff; border-top: 0; position: sticky; top: 112px; } .admin-bar .features-table tr:first-child th { top: 142px; } @media only screen and (max-width: 1096px) { .features-table tr:first-child th {top:0; } .admin-bar .features-table tr:first-child th { top: 42px; } } .features-table th, .features-table td { border: 1px solid #ddd; padding: 5px 10px; } .features-table td, .features-table .th-center { text-align:center; } .fa-check { color: #006600; } .fa-times { color: #b30f0f; } /** pricing table **/ .tax_sales-docs .wp-block-kioken-tabs .kioken-tabs-buttons { border-radius:30px; background-color: #f3f4fe; width: 265px; margin: 0 auto; border: 2px solid #f3f4fe; } .tax_sales-docs .wp-block-kioken-tabs .kioken-tabs-buttons>.kioken-tabs-buttons-item { opacity: 1; width: 130px; background-color: #f3f4fe00; text-align: center; } .tax_sales-docs .wp-block-kioken-tabs .kioken-tabs-buttons>.kioken-tabs-buttons-item:first-of-type { border-bottom-left-radius:30px !important; border-top-left-radius:30px !important; margin-right: 1px !important; } .tax_sales-docs .wp-block-kioken-tabs .kioken-tabs-buttons>.kioken-tabs-buttons-item:last-of-type { border-bottom-right-radius:30px !important; border-top-right-radius:30px !important; } .tax_sales-docs .wp-block-kioken-tabs .kioken-tabs-buttons>.kioken-tabs-buttons-item:hover, .tax_sales-docs .wp-block-kioken-tabs .kioken-tabs-buttons>.kioken-tabs-buttons-item:focus, .tax_sales-docs .kioken-tabs-buttons-item-active { border-radius:30px !important; border-color: #072446 !important; } .tax_sales-docs .kioken-tabs-buttons-item-active:hover { background-color: #072446 !important; color: #F3CD1E !important; text-decoration: none !important; } .wp-block-spacer.features { background: #fff; margin-top: -100px; width: 100%; position: absolute; width: calc( 100vw * 2); margin-left: -50vw; margin-right: -50vw; z-index: 99; } .tax_sales-docs .wp-block-kioken-tabs .kioken-tabs-buttons>.kioken-tabs-buttons-item:hover { text-decoration: underline; border-color: #072446 !important; } .pricingtable .checked-list { margin-top: 30px; font-size: 16px; } .box-shadow { box-shadow:0 0 15px 2px rgb(7 36 70 / 10%); } .no-shadow img { box-shadow: none !important; border-radius: 0; } .smallnote { text-align: center; font-size: 15px; margin-bottom: 0px } .pt-smallbiz { margin-left: -5px; margin-right:-5px; z-index: 999; display:block; padding: 0 !important; } .pt-smallbiz .mostpop { padding: 10px !important; } .pt-smallbiz .uagb-column__inner-wrap { padding: 0 !important; } .pt-smallbiz h3 { margin-top: 20px; } .pt-smallbiz h3, .pt-smallbiz .price, .pt-smallbiz .smallnote, .pt-smallbiz .wp-block-buttons, .pt-smallbiz .checked-list { padding-left: 30px; padding-right: 30px; } .pt-smallbiz .checked-list { margin-bottom: 30px; } .pricingtable .price { text-align: center; color: #18609d; font-weight:700; font-family: "Open Sans",sans-serif; font-size: 24px; margin-bottom: 0; } .pricingtable .price .number { font-size: 32px; } .pricingtable .wp-block-buttons { margin-top:30px; } .pricingtable .checked-list { margin-bottom: 0; } @media only screen and (max-width: 980px) { .uagb-columns__columns-4>.uagb-column__wrap { margin-bottom: 10px; } .pt-smallbiz { margin-top: 0 !important; margin-bottom: 10px !important; margin-left: 0 !important; margin-right:0 !important; } } /** Pricing Page modifications **/ .postid-5436 .awp-custom-hero h1, .postid-5436 .before-footer-widgets { display:none !important; } .testimonial-name { font-weight: 700; color: #18609d; font-size: 18px; } /** New Contact Page **/ .page-id-5492 .awp-custom-hero-image { display: none; } @media only screen and (min-width: 1328px) { .page-id-5492 .awp-custom-hero-content { max-width: 600px !important; } } @media only screen and (min-width: 975px) { .page-id-5492 .awp-custom-hero-content { max-width: 500px !important; } } .page-id-5492 .awp-custom-hero-wrap { padding-left: 5px; max-width: 1200px; } .page-id-5492 .uagb-block-25ef0763 .uagb-column__inner-wrap { padding:0; } /** Soliloquy **/ .soliloquy-container .soliloquy-next { right: -28px !important; background-color: #18609d !important; border-radius: 50%; } .soliloquy-container .soliloquy-prev { left: -28px !important; background-color: #18609d !important; border-radius: 50%; } .soliloquy-container .soliloquy-controls-auto-item { bottom: -45px !important; } .soliloquy-container .soliloquy-start, .soliloquy-container .soliloquy-stop { background-color: #072446 !important; width: 80px !important; background-position: 15% 50% !important; border-radius: 5px; } .soliloquy-container .soliloquy-stop::after { content:"Pause"; color: #fff; font-size: 15px; font-weight: 700; left: 27px; position:absolute; top: 9px; width: 50px; } .soliloquy-container .soliloquy-start { background-size: 12px 14px !important; } .soliloquy-container .soliloquy-start::after { content:"Play"; color: #fff; font-size: 15px; font-weight: 700; left: 32px; position:absolute; top: 9px; width: 50px; } .soliloquy-container .soliloquy-next:focus, .soliloquy-container .soliloquy-prev:focus{ background-color: #072446 !important; border: 3px solid #f3cd1f; } .soliloquy-container .soliloquy-start:focus, .soliloquy-container .soliloquy-stop:focus { background-color: #18609d !important; border: 3px solid #f3cd1f; } .soliloquy-viewport::after { content: ""; position: absolute; left: 0; top: 0; right: 0; bottom: 0; background: -moz-linear-gradient(left,rgba(255,255,255,1) 0%,rgba(255,255,255,0) 10%,rgba(255,255,255,0) 90%,rgba(255,255,255,1) 100%); background: -webkit-linear-gradient(left,rgba(255,255,255,1) 0%,rgba(255,255,255,0) 10%,rgba(255,255,255,0) 90%,rgba(255,255,255,1) 100%); background: linear-gradient(to right,rgba(255,255,255,1) 0%,rgba(255,255,255,0) 10%,rgba(255,255,255,0) 90%,rgba(255,255,255,1) 100%); } /** AC Page Boxed List mods **/ .boxed-list-block.ac-main-page li { height: auto; max-width: 350px; flex: none; } .boxed-list-block.ac-main-page h3 { margin-top: 10px } .boxed-list-block.ac-main-page p { font-size: 16px; font-weight: 400; } /** vertical center elements in column **/ .vertical-center { display:flex; flex-direction: column; justify-content: center; } .before-footer-widgets { display: none; } /** Fix problem related to UAG plugin updates that was overriding the full width CSS **/ .alignfull { margin-left: calc(-100vw / 2 + 100% / 2) !important; margin-right: calc(-100vw / 2 + 100% / 2) !important; max-width: 100vw !important; } /** Post WP Engine Migration CSS fixes */ .awp-services .one-third img, .awp-industries .one-third img { max-width:44px; } .video-testimonials .logo img { width: auto; } /** Pricing Table Styles **/ .ed-pricing-table h3 { margin-bottom: 0; -webkit-border-radius: 5px 5px 0 0; -moz-border-radius: 5px 5px 0 0; -o-border-radius: 5px 5px 0 0; 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class="awp-custom-hero-content"> <div class="breadcrumb"><span class="breadcrumb-link-wrap"><a class="breadcrumb-link" href="https://equalizedigital.com/"><span class="breadcrumb-link-text-wrap">Home</span></a><meta ></span> / <span class="breadcrumb-link-wrap"><a class="breadcrumb-link" href="https://equalizedigital.com/services/"><span class="breadcrumb-link-text-wrap">Services</span></a><meta ></span> / Website Accessibility User Testing</div><h1>Website Accessibility User Testing</h1><p>Receive real-world feedback on the usability of your website or web application from visually impaired and blind testers - real-world users of assistive technology - navigating the site via keyboard and screen reader.</p> </div> <div class="awp-custom-hero-image"> <img width="557" height="618" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='557'%20height='618'%20viewBox='0%200%20557%20618'%3E%3C/svg%3E" alt class="perfmatters-lazy" data-src="https://equalizedigital.com/wp-content/uploads/2020/04/website-accessibility-user-testing-557x618.jpg" /><noscript><img width="557" height="618" src="https://equalizedigital.com/wp-content/uploads/2020/04/website-accessibility-user-testing-557x618.jpg" alt=""></noscript> </div> </div> </div> <article class="post-2104 service type-service status-publish has-post-thumbnail entry" aria-label="Website Accessibility User Testing"><div class="entry-content"> <section class="wp-block-uagb-section uagb-section__wrap uagb-section__background-undefined uagb-block-be7dafc5"><div class="uagb-section__overlay"></div><div class="uagb-section__inner-wrap"> <h2 class="has-text-align-left wp-block-heading">Go a Step Above</h2> <div class="wp-block-columns servicetop-2col is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:65%"> <p>Equalize Digital’s Audit to Certification<sup>TM</sup> process includes live user testing as part of the website accessibility remediation phase. User testing with blind and visually impaired users is a great way to determine the effectiveness of what鈥檚 already been implemented and allows us to confirm that the remediation is complete.</p> <p>In addition to including accessibility user testing with our remediation packages, we’re able to offer accessibility user testing as a stand-alone service to organizations or that have already instituted accessibility features on their website. Equalize Digital can activate native testers at a variety of ability levels — from novice to highly technical — to test your website, application, or other software with the assistive devices that they use every day. Our blind and visually impaired testers will provide useful and highly relevant feedback that can be used to further improve your website’s accessibility. </p> <p>All testing is performed in-person in our Georgetown, Texas office and recorded for future reference. Clients are invited to attend user testing sessions to ask questions and observe first-hand how various users navigate their website.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:35%"> <h3 class="wp-block-heading">Quick Benefits</h3> <ul class="checked-list wp-block-list"><li>Confirm the successful remediation of your website with real-world users.</li><li>Receive actionable feedback about the items that tripped up users.</li><li>Better understand how people with disabilities navigate the internet.</li><li>Have the opportunity to ask questions and observe people of various abilities using your website or software.</li></ul> </div> </div> </div></section> <div id="why-benefits-block_5f5b778e723fa" class="why-benefits alignfull"> <div class="why-benefits-content"> <h2>How to Get the Most Out of Website User Testing</h2> <div class="description"><p>A standard audit will show whether your website meets the requirements for Web Content Accessibility Guidelines (WCAG), which will help you meet requirements under ADA, Section 508, AODA, and other laws. By contrast, user testing your website provides the most enlightening feedback regarding real-world usability. Learn more about our user testing capabilities and recommendations for getting the best results from user testing sessions, below.</p> </div> <div class="benefits-list"> <div class="benefit odd"> <div class="benefit-img"><img decoding="async" width="601" height="404" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='601'%20height='404'%20viewBox='0%200%20601%20404'%3E%3C/svg%3E" class="attachment-benefit size-benefit wp-image-3375 perfmatters-lazy" alt="female coder remediating website for accessibility issues" data-src="https://equalizedigital.com/wp-content/uploads/2020/04/website-remediation-601x404.jpg" /><noscript><img decoding="async" width="601" height="404" src="https://equalizedigital.com/wp-content/uploads/2020/04/website-remediation-601x404.jpg" class="attachment-benefit size-benefit wp-image-3375" alt="female coder remediating website for accessibility issues" /></noscript></div> <div class="benefit-text" > <div class="benefit-text-inner-wrap"> <h3>First, Remediate</h3> <p><p>User testing for accessibility is best performed on websites that are believed to be fully accessible. Prior to user testing, we recommend that websites or applications – whether existing or new – be <a href="https://equalizedigital.com/services/website-accessibility-audits/">audited for accessibility</a> and have <a href="https://equalizedigital.com/services/website-accessibility-remediation/">all identified issues corrected</a>. This allows for our testers to provide the best feedback possible on usability without wasting time highlighting more obvious errors like missing alt tags or form labels.</p> </p> </div> </div> </div> <div class="benefit even"> <div class="benefit-img"><img decoding="async" width="601" height="404" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='601'%20height='404'%20viewBox='0%200%20601%20404'%3E%3C/svg%3E" class="attachment-benefit size-benefit wp-image-3377 perfmatters-lazy" alt="young woman using refreshable braille display to accessibility test a website" data-src="https://equalizedigital.com/wp-content/uploads/2020/04/website-user-testing-601x404.jpg" /><noscript><img decoding="async" width="601" height="404" src="https://equalizedigital.com/wp-content/uploads/2020/04/website-user-testing-601x404.jpg" class="attachment-benefit size-benefit wp-image-3377" alt="young woman using refreshable braille display to accessibility test a website" /></noscript></div> <div class="benefit-text" > <div class="benefit-text-inner-wrap"> <h3>Ensure Full Coverage</h3> <p><p>We employ blind and visually impaired testers using JAWS, NVDA, and VoiceOver with keyboard navigation on desktop and voice control on mobile. For websites that serve audiences with lower reading levels or lower cognitive function, we also recommend testing with users in that demographic. To get the most out of your user testing sessions, we recommend including both novice and highly technical users who are representative of the users that may be on your website.</p> </p> </div> </div> </div> <div class="benefit odd"> <div class="benefit-img"><img decoding="async" width="601" height="404" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='601'%20height='404'%20viewBox='0%200%20601%20404'%3E%3C/svg%3E" class="attachment-benefit size-benefit wp-image-2333 perfmatters-lazy" alt="Chris recording Macy testing a website with her screen reader" data-src="https://equalizedigital.com/wp-content/uploads/2020/05/Website-screen-reader-testing-with-a-visually-impaired-tester-601x404.jpg" /><noscript><img decoding="async" width="601" height="404" src="https://equalizedigital.com/wp-content/uploads/2020/05/Website-screen-reader-testing-with-a-visually-impaired-tester-601x404.jpg" class="attachment-benefit size-benefit wp-image-2333" alt="Chris recording Macy testing a website with her screen reader" /></noscript></div> <div class="benefit-text" > <div class="benefit-text-inner-wrap"> <h3>Ask Questions & Document Results</h3> <p><p>Recording testing sessions provides a reference that can be reviewed if further remediation is needed or a record proving accessibility. We always recommend that website decision-makers be present at user tests as nothing can more clearly represent the importance of accessibility features than seeing your website navigated in a nontraditional manner. During these tests, we ask lots of questions throughout the process and encourage clients to do so as well.</p> </p> </div> </div> </div> </div> </div> <div class="spacer" style="background-color:#ffffff"></div> </div> <p></p> <section class="wp-block-uagb-section uagb-section__wrap uagb-section__background-color alignfull uagb-block-9333747b slider-section, overlapped-bottom, overlapped-top"><div class="uagb-section__overlay"></div><div class="uagb-section__inner-wrap"> <div class="wp-block-columns alignwide are-vertically-aligned-top slider-row is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-vertically-aligned-top next-to-slider is-layout-flow wp-block-column-is-layout-flow"> <h2 class="wp-block-heading">Our Website Accessibility User Testing Process</h2> <p>Our user testing process follows a number of steps to ensure that your compliance goes above and beyond the standard requirements your organization may need to meet. Equalize Digital’s blind and visually impaired testers will thoroughly test your website or application and report on the barriers they found, necessary changes to remove those barriers, and steps that you can take to go “above and beyond” in delivering a superior accessibility experience.</p> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button"><a class="wp-block-button__link" href="https://equalizedigital.com/contact/">Get Started</a></div> </div> </div> <div class="wp-block-column has-slider is-layout-flow wp-block-column-is-layout-flow"> <div id="border-bottom-list-block_5f5b7abe723fc" class="border-bottom-list break-right"> <div class="border-bottom-slider-list"> <div class="border-bottom-box"><div class="content-wrap"><h3>1) Brief</h3><p>At the start of the testing engagement, we put together a brief that our testers will follow. The testing brief will factor in all the functional components of the website or application you want tested, plus any other areas where feedback is needed, and provide a list of desired tasks for testers to perform</p></div></div><div class="border-bottom-box"><div class="content-wrap"><h3>2) Test</h3><p>Our testers will work through the tasks outlined in the testing brief, testing for usability with screen reading software, keyboard navigation, and the assistive technology present on modern mobile devices. Testing may take 1-3 days depending upon the size and scope of the website to be tested. We generally recommend having at least two different testers for each engagement and testing using both PC and Mac computers.</p></div></div><div class="border-bottom-box"><div class="content-wrap"><h3>3) Report</h3><p>After collating the verbal feedback and raw audio/video recordings from our testers, our team will present its findings in an actionable PDF format, including any relevant screenshots and direct quotes from our testers. The work for any required accessibility remediation will be quoted as part of the report (if the tested website is not already in our Audit to Certification process).</p></div></div> </div> <div class="dot-controls"> <ul> <li><button aria-label="Go to Brief slide"class="awp-dots active">1</button></li><li><button aria-label="Go to Test slide"class="awp-dots ">2</button></li><li><button aria-label="Go to Report slide"class="awp-dots ">3</button></li> </ul> </div> </div> </div> </div> </div></section> <figure class="wp-block-image alignfull size-large mid-section-image"><img decoding="async" width="1024" height="439" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='1024'%20height='439'%20viewBox='0%200%201024%20439'%3E%3C/svg%3E" alt="blind woman testing website on mobile phone" class="wp-image-3382 perfmatters-lazy" data-src="https://equalizedigital.com/wp-content/uploads/2020/04/accessibility-user-testing-1024x439.png" data-srcset="https://equalizedigital.com/wp-content/uploads/2020/04/accessibility-user-testing-1024x439.png 1024w, https://equalizedigital.com/wp-content/uploads/2020/04/accessibility-user-testing-300x129.png 300w, https://equalizedigital.com/wp-content/uploads/2020/04/accessibility-user-testing-768x329.png 768w, https://equalizedigital.com/wp-content/uploads/2020/04/accessibility-user-testing-1536x658.png 1536w, https://equalizedigital.com/wp-content/uploads/2020/04/accessibility-user-testing.png 2000w" data-sizes="(max-width: 1024px) 100vw, 1024px" /><noscript><img decoding="async" width="1024" height="439" src="https://equalizedigital.com/wp-content/uploads/2020/04/accessibility-user-testing-1024x439.png" alt="blind woman testing website on mobile phone" class="wp-image-3382" srcset="https://equalizedigital.com/wp-content/uploads/2020/04/accessibility-user-testing-1024x439.png 1024w, https://equalizedigital.com/wp-content/uploads/2020/04/accessibility-user-testing-300x129.png 300w, https://equalizedigital.com/wp-content/uploads/2020/04/accessibility-user-testing-768x329.png 768w, https://equalizedigital.com/wp-content/uploads/2020/04/accessibility-user-testing-1536x658.png 1536w, https://equalizedigital.com/wp-content/uploads/2020/04/accessibility-user-testing.png 2000w" sizes="(max-width: 1024px) 100vw, 1024px" /></noscript></figure> <div class="wp-block-kioken-wrapper alignwide kt-wrapper__1c415c-4f tabbed-content" data-object-id="_1c415c-4f"><div class="kt-inner"><div class="kinetic has-no-padding has-margin" style="margin-top:-175px"> <div class="wp-block-kioken-wrapper kt-wrapper__222097-f0" data-object-id="_222097-f0"><div class="kt-inner"><div class="kinetic has-border has-border-radii has-padding has-no-margin maxw-align-center" style="padding-top:65px;padding-right:84px;padding-bottom:65px;padding-left:81px"> <h2 class="has-text-align-center custom-bottommargin wp-block-heading" style="margin-bottom:18px">Need user testing for your website or application?</h2> <p class="has-text-align-center">Website user testing is included in all of <a href="https://equalizedigital.com/services/website-accessibility-remediation/">our remediation packages</a>. <br>If you have a website or application that needs user testing to round out your own accessibility testing, we would be happy to help.</p> <p class="has-text-align-center">Because each organization’s needs can vary in scope and timeline, our user testing proposals are tailored to suit your specific requirements. Schedule a complimentary initial consultation and request a proposal by visiting the link below.</p> <div class="wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex"> <div class="wp-block-button"><a class="wp-block-button__link" href="https://equalizedigital.com/contact/">Request A Proposal</a></div> </div> </div></div></div> </div></div></div> <section class="wp-block-uagb-section uagb-section__wrap uagb-section__background-undefined uagb-block-f63b6195"><div class="uagb-section__overlay"></div><div class="uagb-section__inner-wrap"> <h2 class="has-text-align-center wp-block-heading">User Testing FAQs</h2> <div class="wp-block-kioken-accordion kioken-accordion-9"> <div class="wp-block-kioken-accordion-item kioken-accordion-item"><a href="#accordion-who-are-your-testers-and-how-are-they-paid" class="kioken-accordion-item-heading"><span class="kioken-accordion-item-label">Who are your testers and how are they paid?</span><span class="kioken-accordion-item-collapse"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24"><path d="M12 5a1 1 0 0 1 1 1v5h5a1 1 0 1 1 0 2h-5v5a1 1 0 1 1-2 0v-5H6a1 1 0 1 1 0-2h5V6a1 1 0 0 1 1-1z" fill="currentColor" fill-rule="evenodd"></path></svg></span></a><div class="kioken-accordion-item-content"> <p>We partner with <a href="https://www.tsbvi.edu/" target="_blank" rel="noreferrer noopener">Texas School for the Blind and Visually Impaired</a> to provide website accessibility user testing services. Through this partnership, we’re able to hire blind and visually impaired young adults who are both experienced with and new at screen reader use. In addition to providing us with valuable feedback about their experience navigating our client’s sites, our testers also gain real-world work experience.</p> <p>Occasionally we may work with older disabled adults and individuals with cognitive or other limitations, depending upon client needs. </p> <p>All of our testers are paid a living wage on an hourly basis, <em>well above minimum wage</em>, for the valuable service they provide. We do not believe people with disabilities should be paid less than minimum wage for their work under any circumstances.</p> </div></div> <div class="wp-block-kioken-accordion-item kioken-accordion-item"><a href="#accordion-how-long-does-user-testing-take" class="kioken-accordion-item-heading"><span class="kioken-accordion-item-label">How long does user testing take?</span><span class="kioken-accordion-item-collapse"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24"><path d="M12 5a1 1 0 0 1 1 1v5h5a1 1 0 1 1 0 2h-5v5a1 1 0 1 1-2 0v-5H6a1 1 0 1 1 0-2h5V6a1 1 0 0 1 1-1z" fill="currentColor" fill-rule="evenodd"></path></svg></span></a><div class="kioken-accordion-item-content"> <p>Testing may take 1-3 days depending upon the size and scope of the website to be tested. Typically the full timeline from inquiry to report delivery is 3-6 weeks depending upon the amount of time it takes to create a testing brief, how much testing is needed, and if we’re scheduling testing around the client’s schedule.</p> <p>If you need user testing completed on a rush timeline, we may be able to accommodate you. Please <a href="https://equalizedigital.com/contact/">get in touch</a>.</p> </div></div> <div class="wp-block-kioken-accordion-item kioken-accordion-item"><a href="#accordion-can-i-be-present-at-the-testing-session" class="kioken-accordion-item-heading"><span class="kioken-accordion-item-label">Can I be present at the testing session?</span><span class="kioken-accordion-item-collapse"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24"><path d="M12 5a1 1 0 0 1 1 1v5h5a1 1 0 1 1 0 2h-5v5a1 1 0 1 1-2 0v-5H6a1 1 0 1 1 0-2h5V6a1 1 0 0 1 1-1z" fill="currentColor" fill-rule="evenodd"></path></svg></span></a><div class="kioken-accordion-item-content"> <p>Yes! We highly encourage all website decision-makers to be present at the testing session or sessions. Being able to observe real-world users of assistive technology who have never before navigated your website use it for the first time and having the opportunity to speak directly with them about their experience on the site is a truly eye-opening experience.</p> </div></div> <div class="wp-block-kioken-accordion-item kioken-accordion-item"><a href="#accordion-what-deliverables-can-i-expect" class="kioken-accordion-item-heading"><span class="kioken-accordion-item-label">What deliverables can I expect?</span><span class="kioken-accordion-item-collapse"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24"><path d="M12 5a1 1 0 0 1 1 1v5h5a1 1 0 1 1 0 2h-5v5a1 1 0 1 1-2 0v-5H6a1 1 0 1 1 0-2h5V6a1 1 0 0 1 1-1z" fill="currentColor" fill-rule="evenodd"></path></svg></span></a><div class="kioken-accordion-item-content"> <p>The final deliverables for website user testing include:</p> <ul class="checked-list wp-block-list"><li>A written PDF report describing the overall state of the website and any problems identified, along with any relevant screenshots and direct quotes from our testers. </li><li>Recommendations on how to resolve all identified issues.</li><li>Links to download any videos recorded during the testing session.</li><li>A quote for any required accessibility remediation, if the tested website is not already in our Audit to Certification process.</li><li>A meeting with our team to review the report and recommendations.</li></ul> </div></div> <div class="wp-block-kioken-accordion-item kioken-accordion-item"><a href="#accordion-what-exactly-are-screen-readers-and-how-do-they-work" class="kioken-accordion-item-heading"><span class="kioken-accordion-item-label">What exactly are screen readers and how do they work?</span><span class="kioken-accordion-item-collapse"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24"><path d="M12 5a1 1 0 0 1 1 1v5h5a1 1 0 1 1 0 2h-5v5a1 1 0 1 1-2 0v-5H6a1 1 0 1 1 0-2h5V6a1 1 0 0 1 1-1z" fill="currentColor" fill-rule="evenodd"></path></svg></span></a><div class="kioken-accordion-item-content"> <p>Screen readers are software programs that allow visually impaired and blind users to navigate the web and use programs on their computer by reading out what is being shown on the screen. You can see an example of this in the video recording of one of our website testing sessions, below.</p> <figure class="wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper"> <iframe title="Screen Reader Testing Example - Less Experienced User" src="https://player.vimeo.com/video/463546801?dnt=1&app_id=122963" width="500" height="281" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write"></iframe> </div></figure> <p>For a <a href="https://equalizedigital.com/what#video-transcript">transcript of this video</a> or additional information on how screen readers work, please visit our learning center article, <em>“<a href="https://equalizedigital.com/what-are-screen-readers/">What are Screen Readers?</a>“</em></p> </div></div> <div class="wp-block-kioken-accordion-item kioken-accordion-item"><a href="#accordion-are-you-able-to-fix-problems-following-accessibility-user-testing" class="kioken-accordion-item-heading"><span class="kioken-accordion-item-label">Are you able to fix problems following accessibility user testing?</span><span class="kioken-accordion-item-collapse"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24"><path d="M12 5a1 1 0 0 1 1 1v5h5a1 1 0 1 1 0 2h-5v5a1 1 0 1 1-2 0v-5H6a1 1 0 1 1 0-2h5V6a1 1 0 0 1 1-1z" fill="currentColor" fill-rule="evenodd"></path></svg></span></a><div class="kioken-accordion-item-content"> <p>Yes. Our team is capable of fixing all errors identified in your core website, and will provide you with a cost estimate should you want us to do so.</p> <p>Some third-party tools and/or plugins that you may have included in your website may not be open source or editable by our team. In the instance that errors are caused by these tools, we may not be able to fix them and will provide you with a detailed list of options for resolving the errors, which may include removing them and replacing them with alternative solutions.</p> </div></div> <div class="wp-block-kioken-accordion-item kioken-accordion-item"><a href="#accordion-how-long-do-accessibility-fixes-take" class="kioken-accordion-item-heading"><span class="kioken-accordion-item-label">How long do accessibility fixes take?</span><span class="kioken-accordion-item-collapse"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24"><path d="M12 5a1 1 0 0 1 1 1v5h5a1 1 0 1 1 0 2h-5v5a1 1 0 1 1-2 0v-5H6a1 1 0 1 1 0-2h5V6a1 1 0 0 1 1-1z" fill="currentColor" fill-rule="evenodd"></path></svg></span></a><div class="kioken-accordion-item-content"> <p>Remediation timelines are unique for every client depending upon several items, including the number of problems present on the site and the budget available for fixes. Our goal is to remediate all issues as quickly as possible, and some clients choose to have an intense remediation phase over several weeks following the audit. Other clients may elect to enter a remediation plan that stretches over many months due to the number of problems that need to be addressed, the number of pages requiring manual review, and their budget.</p> </div></div> <div class="wp-block-kioken-accordion-item kioken-accordion-item"><a href="#accordion-can-you-provide-enterprise-level-accessibility-consultingservices" class="kioken-accordion-item-heading"><span class="kioken-accordion-item-label">Can you provide enterprise-level accessibility consulting/services?</span><span class="kioken-accordion-item-collapse"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24"><path d="M12 5a1 1 0 0 1 1 1v5h5a1 1 0 1 1 0 2h-5v5a1 1 0 1 1-2 0v-5H6a1 1 0 1 1 0-2h5V6a1 1 0 0 1 1-1z" fill="currentColor" fill-rule="evenodd"></path></svg></span></a><div class="kioken-accordion-item-content"> <p>Yes. Our team has developed accessible websites and web applications and has provided accessibility consulting for large universities, government agencies, and enterprise-level clients.</p> </div></div> <div class="wp-block-kioken-accordion-item kioken-accordion-item"><a href="#accordion-do-you-provide-accessibility-user-testing-services-to-other-agencies-and-wordpress-theme-or-plugin-developers" class="kioken-accordion-item-heading"><span class="kioken-accordion-item-label">Do you provide accessibility user testing services to other agencies and WordPress theme or plugin developers?</span><span class="kioken-accordion-item-collapse"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24"><path d="M12 5a1 1 0 0 1 1 1v5h5a1 1 0 1 1 0 2h-5v5a1 1 0 1 1-2 0v-5H6a1 1 0 1 1 0-2h5V6a1 1 0 0 1 1-1z" fill="currentColor" fill-rule="evenodd"></path></svg></span></a><div class="kioken-accordion-item-content"> <p>Yes. We鈥檙e happy to provide accessibility testing and consulting to other marketing agencies and WordPress theme or plugin developers. We strongly believe in making the internet a more accessible place and love having the opportunity to review and provide recommendations to free and commercial themes and plugins.</p> </div></div> </div> </div></section> </div></article></main></div></div> <div class="before-footer-widgets"> </div> <div class="before-footer-2-widgets"> <div class="before-footer-2-overlay"> <section id="custom_html-6" class="widget_text widget widget_custom_html"><div class="widget_text widget-wrap"><div class="textwidget custom-html-widget"><div class="left-col"> <h2> Easier, Faster Accessibility Testing</h2> <p> Equalize Digital Accessibility Checker gives you real-time accessibility feedback in the WordPress editor. Learn accessibility and make fixes earlier in the dev and content creation process. 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