Training as a Service (TaaS)

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intro"> <div > <span class="d-block font-weight-bold text-cap mb-2 text-lt-blue">Advisory</span> <h1 class="mb-4">ISG Training as a Service™ (TaaS)</h1><h4>Maximize your learning return on investment with our outsourced L&D solutions.</h4> </div> </div> </div> </div> <div id="BodyPlaceholder_TE527F9F2068_Col00" class="sf_colsIn side-violator z-index-1" data-sf-element="Container" data-placeholder-label="Container"> <img class="topbar" src="/images/default-source/resourcepackages/isg2021/svg/components/topbar.svg?sfvrsn=7e14dc31_2" title="TopBar" alt="TopBar" /> <img class="violator-img" src="/images/default-source/default-album/training-as-a-service7649ba95f6446a14bdc7ff0100f6f5b0.svg?sfvrsn=7f0dd031_2" title="Training as a Service" alt="Training as a Service" /> <img class="bottombar" src="/images/default-source/resourcepackages/isg2021/svg/components/bottombar.svg?sfvrsn=7f14dc31_2" title="BottomBar" alt="BottomBar" /> </div> </div> <div id="MainPlaceholder_TE527F9F2072_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_TE527F9F2022_Col00" class="sf_colsIn col-12 mb-3 mb-md-0 top-story-slider z-index-4" data-sf-element="Column 1" data-placeholder-label="Top Story"> <div class="top-story mt-n11"> </div><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C071_Col00" class="sf_colsIn col-lg-10 mb-3 mb-md-0" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="card h-100 bg-lightblue p-md-6" > <div class="card-body"><span class="d-block font-weight-black text-cap mb-2 text-darkblue">Top Story</span> <h2 class="h3 mb-4">ISG Launches Training as a Service </h2><p>Major banking, pharmaceutical and technology clients see up to 50 percent ROI using the managed workforce training solution.</p><div class="media py-3"><p><a class="btn btn-primary" href="https://ir.isg-one.com/news-market-information/press-releases/news-details/2023/ISG-Launches-Training-as-a-Service-Capability/default.aspx">Learn More</a>      <a class="btn btn-primary" href="#video">Watch the Video</a></p></div></div> </div> </div> </div> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2026_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Main content"><div class="row space-2" data-sf-element="Row"> <div id="MainPlaceholder_C004_Col00" class="sf_colsIn col-lg-7" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2>Dynamic <strong>Training Solutions</strong> for the Dynamic Enterprise</h2> </div> <div > <p><strong>Training that solves for high turnover, remote work and ongoing digital transformation</strong>.<strong> </strong></p><p><strong></strong>Developing your constantly changing workforce with skills and systems that are also constantly changing… it's a training nightmare. Traditional training methods simply can’t keep up with today’s rate of change. Even the most well-resourced teams are struggling to build innovative solutions at scale fast enough. You need expert training tailored to your needs at the pace of your business so you can accelerate adoption and keep employees happy and productive.</p><div><p>ISG Training as a Service (TaaS™) seamlessly provides tailored learning and development solutions with agility. Our approach goes beyond mere instruction; we become your strategic partner, committed to driving long-term success. We work with our clients to offer tailored programs that cater to the unique needs of modern learners while ensuring speed and scalability. Our comprehensive solution redefines the training experience.</p><p><span style="background-color:initial;font-family:inherit;font-size:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;">Types of custom learning solutions we provide include:</span><br /></p></div><ul><li><strong>Efficient Employee Onboarding</strong>: Accelerate onboarding processes, swiftly integrating new team members for increased productivity.</li><li><strong>Digital & AI Evolution</strong>: Maximize ROI on transformation investments, empowering your workforce to fully leverage modern digital and AI capabilities.</li><li><strong>Digital Skill Development</strong>: Equip employees with essential skills for the digital workplace, fostering innovation and adaptability.</li><li><strong>On-Demand Learning</strong>: Seamlessly integrate learning into daily workflow, including on-demand support solutions and on-the-job learning delivered precisely when needed.</li><li><strong>Enhanced Customer Onboarding</strong>: Streamline customer training, boosting user adoption and satisfaction rates and grow new revenue streams.</li></ul><p>Partner with ISG TaaS™ for transformational learning, driving sustainable growth and success in the digital age.</p><p><a class="btn btn-primary" href="#ContactTrainingTeam" data-sf-ec-immutable="">Contact Us to Learn More</a></p> </div> </div> <div id="MainPlaceholder_C004_Col01" class="sf_colsIn col-lg-5" data-sf-element="Column 2" data-placeholder-label="Column 2"><div class="img-blue-light"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image:url('/images/default-source/default-album/training-learning-digital-transformation.jpg?sfvrsn=ac2acd31_0')"></div> </div> </div> </div> <div class="row space-bottom-2" data-sf-element="Row"> <div id="MainPlaceholder_C088_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <div id="video" class="videoWrapper"><iframe width="560" height="315" src="https://www.youtube.com/embed/ZCMDkrWWs-U?si=duGio-B1O5FrNrlC" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen=""></iframe></div> </div> </div> </div> </div> <div id="MainPlaceholder_C044_Col00" class="sf_colsIn bg-light space-2" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_C045_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C047_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h3 style="text-align:left;">Why Trust ISG TaaS as Your Training Partner? <br /></h3> </div><div class="row align-items-center" data-sf-element="Row"> <div id="MainPlaceholder_C048_Col00" class="sf_colsIn col-lg-4" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <p style="text-align:left;">ISG's TaaS offering is built on decades of experience working with clients across a number of industries who are faced with delivering and maintaining large-scale custom training solutions built for the modern learner. We start with understanding each client's unique needs and provide a real-world business case to ensure our programs deliver strong return on investment.</p> </div> </div> <div id="MainPlaceholder_C048_Col01" class="sf_colsIn col-lg-8" data-sf-element="Column 2" data-placeholder-label="Column 2"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C054_Col00" class="sf_colsIn col-lg-4" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <p style="text-align:center;"><strong>Value</strong></p><p style="text-align:center;">On average, our TaaS clients receive over 50% ROI on training operations.</p> </div> </div> <div id="MainPlaceholder_C054_Col01" class="sf_colsIn col-lg-4" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <p style="text-align:center;"><strong>Scale</strong></p><p style="text-align:center;">7+ million global end users trained & 75,000+ tailored courses created by ISG.</p> </div> </div> <div id="MainPlaceholder_C054_Col02" class="sf_colsIn col-lg-4" data-sf-element="Column 3" data-placeholder-label="Column 3"> <div > <p style="text-align:center;"><strong>Speed</strong></p><p style="text-align:center;">24 hrs a day, 5 days a week with low-cost, multi-shift options to meet your goals.</p> </div> </div> </div> <div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C052_Col00" class="sf_colsIn col-lg-4" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <p style="text-align:center;"><strong>Expertise</strong></p><p style="text-align:center;">ISG has experts in all enterprise training development platforms and cutting-edge methodologies.</p> </div> </div> <div id="MainPlaceholder_C052_Col01" class="sf_colsIn col-lg-4" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <p style="text-align:center;"><strong>Innovation</strong></p><p style="text-align:center;">Contemporary learning solutions built for every learner with a user experience (UX) lens.</p> </div> </div> <div id="MainPlaceholder_C052_Col02" class="sf_colsIn col-lg-4" data-sf-element="Column 3" data-placeholder-label="Column 3"> <div > <p style="text-align:center;"><strong>Adoption</strong></p><p style="text-align:center;">ISG has created over 800k simulations and/or in-app support to increase adoption.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="MainPlaceholder_C043_Col00" class="sf_colsIn container space-2" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C064_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h3>Your Modern Learning for the Digital Age<br /></h3><p>Today’s workers expect digital, easy-to-use, on-demand learning solutions, including video, in-application support, and peer-to-peer programs. ISG specializes in these solutions to accelerate your customer and user adoption for faster ROI, quicker onboarding of new associates, and training and certification for your third-party partners. We have a global talent pool of specialists in project management, instructional design, learning and performance support, creative and multimedia services, and content creation to provide a full suite of services for your custom learning needs aligned with your company branding guidelines.<br /><br />Key Services:<br /></p><ul><li>Training Needs Assessment and Strategy – Approaches to support your goals, budget, timelines and sustainability needs</li><li>Content Creation – Digital, video, real-world systems simulations, AR/VR, web-based training and instructor-led training</li><li>Digital Adoption Platforms (DAP) – In-application support when and where you need it<br /></li></ul><p>For:<br /></p><ul><li>Systems Training – Pre- and post-launch for new products and systems</li><li>New-hire Onboarding Programs – Digitization and modernization, cohort-based models, and peer-to-peer/mentoring model</li><li>Third-party Training and Certification Programs – Implementation methodologies, software training and more</li></ul><p> </p><h3 class="h4">You get the latest technology, software integrations, user support, training expertise, innovative methodologies & custom content.</h3><h4 class="h3">We build it for you – so you can focus on what you do best.</h4> </div><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C065_Col00" class="sf_colsIn col-lg-4" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <p style="text-align:center;">CASE STUDY 1</p><p style="text-align:center;">A top three U.S. banking and financial services firm <strong>eliminated a two-year backlog </strong>in its training development plan and <strong>saved $19 million</strong> in one year. The new model allows the company to train more than <strong>40,000 new hires a year</strong> on hundreds of applications across the business and enables new revenue-generating business initiatives to launch in half the original time.</p> </div> </div> <div id="MainPlaceholder_C065_Col01" class="sf_colsIn col-lg-4" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <p style="text-align:center;">CASE STUDY 2</p><p style="text-align:center;">During a complex merger, a global pharmaceutical company needed to optimize the use of its existing learning technology investments at minimal cost. ISG served as an advisory partner, supporting the lift and shift of training solutions to the cloud. We also helped the pharmacy<strong> transition training from a cost center to a profit center </strong>via our cost effective 24x5 delivery model.</p> </div> </div> <div id="MainPlaceholder_C065_Col02" class="sf_colsIn col-lg-4" data-sf-element="Column 3" data-placeholder-label="Column 3"> <div > <p style="text-align:center;">CASE STUDY 3</p><p style="text-align:center;">A major technology company reduced how long it takes to onboard new revenue-generating roles to <strong>three-quarters of the original time</strong>. This project resulted in an ROI of over $100 million over five years as well as increased employee satisfaction.</p> </div> </div> </div> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2002_Col00" class="sf_colsIn gradient-x-three-sm-primary" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_TE527F9F2050_Col00" class="sf_colsIn container space-top-md-2 space-bottom-2 space-bottom-lg-3" data-sf-element="Container" data-placeholder-label="Container"><div class="row mb-5" data-sf-element="Row"> <div id="MainPlaceholder_TE527F9F2051_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2 class="mb-0">Featured Insights</h2> </div> </div> </div> <div class="row mb-5"> <div class="col-12 "> <article class="featured-insight"> <a class="featured-insight-container row" href="https://isg-one.com/advisory/training-as-a-service/articles/future-proofing-public-sector-learning-development-(l-d)-operations"> <div class="col-lg-6 col-md-4 pr-md-0 overflow-hidden"> <figure class="position-absolute right-0 z-index-4 h-100 dk" style="top:calc(50% - 200px);"> <svg xmlns="http://www.w3.org/2000/svg" width="180" height="400" viewBox="0 0 90 400" fill="none"> <path d="M132 0H0L120.5 200L0 400H132V0Z" fill="#001638"></path> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="card-img-top featured-insight-img background-img-grayscale" style="background-image: url(/images/default-source/default-album/public-sector-learning-development-operations.tmb-th892-450.jpg?Culture=en&sfvrsn=1ebfd031_1);"> </div> </div> </div> <div class="col-lg-6 col-md-8 pl-md-0"> <div class="card-body bg-darkblue h-100"> <h3 class="h5"> Future-Proofing Public Sector Learning & Development (L&D) Operations </h3> <div> <p>How will governmental entities continue to serve stakeholders with a shrinking workforce? </div> <span class="font-size-1 link font-weight-bold text-lightblue"><u>Learn More</u></span> </div> </div> </a> </article> </div> </div> <div class="row mb-3">  <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/advisory/training-as-a-service/articles/how-to-build-a-self-funded-learning-and-development-model" > <div class="card-body"> <h3 class="h6"> How to Build a Self-funded Learning and Development Model </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>   <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/advisory/training-as-a-service/articles/top-10-reasons-you-should-outsource-some-training-and-its-development" > <div class="card-body"> <h3 class="h6"> Top 10 Reasons You Should Outsource Some Training and Its Development </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>   <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/advisory/training-as-a-service/articles/how-cutting-edge-training-and-learning-can-help-transform-your-business" > <div class="card-body"> <h3 class="h6"> How Cutting-Edge Training and Learning Can Help Transform Your Business </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>   <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/advisory/training-as-a-service/articles/how-training-enables-companies-to-get-the-most-value-from-digital-transformation" > <div class="card-body"> <h3 class="h6"> How Training Enables Companies to Get the Most Value from Digital Transformation </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>  </div> <div > </div> </div> </div> <div id="MainPlaceholder_TE527F9F2076_Col00" class="sf_colsIn position-relative bg-lightgray pt-10 mt-n10 space-bottom-4 client-stories-container" data-sf-element="Container" data-placeholder-label="Client stories"><div id="MainPlaceholder_TE527F9F2037_Col00" class="sf_colsIn container position-relative z-index-2" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_TE527F9F2038_Col00" class="sf_colsIn ext-white rounded-lg overflow-hidden space-top-2 space-top-lg-1 pl-5 pl-md-0" data-sf-element="Container" data-placeholder-label="Container"><div class="row justify-content-lg-between align-items-lg-center no-gutters" data-sf-element="Row"> <div id="MainPlaceholder_TE527F9F2040_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Client stories"> <div class="mb-5" > <h2>Client Stories</h2> </div> <div class="d-flex client-story-cards"> <article class="card client-story-card transition-3d-hover"> <a href="https://isg-one.com/client-stories/detail/preparing-a-top-healthcare-organization-for-new-employee-systems"> <div class="card-img-top research-card-img"> <figure class="position-absolute right-0 bottom-0 left-0 mb-n1 z-index-4"> <svg xmlns="http://www.w3.org/2000/svg" width="100%" viewBox="0 0 429 137" fill="none"> <path d="M429 137L429 0L214.5 125.064L0 -1.87522e-05L-5.98846e-06 137L429 137Z" /> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image: url('/images/default-source/default-album/ocm-healthcare-employee-systems.tmb-th283-283.jpg?Culture=en&sfvrsn=ac1ddb31_2')"></div> </div> </div> <div class="card-body"> <h3 class="h6">Preparing a Top Healthcare Organization for New Employee Systems</h3> <p>ISG combines organizational change management (OCM), training and targeted communications at a well-known healthcare system already dealing with the COVID-19 crisis to ready about 20,000 workers for new employee HR and payroll systems.</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> <article class="card client-story-card transition-3d-hover"> <a href="https://isg-one.com/client-stories/detail/providing-ongoing-training-for-a-global-banking-giant"> <div class="card-img-top research-card-img"> <figure class="position-absolute right-0 bottom-0 left-0 mb-n1 z-index-4"> <svg xmlns="http://www.w3.org/2000/svg" width="100%" viewBox="0 0 429 137" fill="none"> <path d="M429 137L429 0L214.5 125.064L0 -1.87522e-05L-5.98846e-06 137L429 137Z" /> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image: url('/images/default-source/default-album/training-global-banking-giant.tmb-th283-283.jpg?Culture=en&sfvrsn=2ec1db31_2')"></div> </div> </div> <div class="card-body"> <h3 class="h6">Providing Ongoing Training for a Global Banking Giant</h3> <p>ISG enables one of the world’s best-known banking and financial services companies with a long-term solution for training-development capacity issues and training support for 40,000 new employees.</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> <article class="card client-story-card transition-3d-hover"> <a href="https://isg-one.com/client-stories/detail/training-an-agricultural-leader-s-workers-for-the-future"> <div class="card-img-top research-card-img"> <figure class="position-absolute right-0 bottom-0 left-0 mb-n1 z-index-4"> <svg xmlns="http://www.w3.org/2000/svg" width="100%" viewBox="0 0 429 137" fill="none"> <path d="M429 137L429 0L214.5 125.064L0 -1.87522e-05L-5.98846e-06 137L429 137Z" /> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image: url('/images/default-source/default-album/agriculture-ocm-case-study.tmb-th283-283.jpg?Culture=en&sfvrsn=b1f8c131_2')"></div> </div> </div> <div class="card-body"> <h3 class="h6">Training an Agricultural Leader’s Workers for the Future</h3> <p>An ISG organizational change management (OCM) team helps one of the world’s largest providers of crop inputs and services to train its employees for new software and processes, enabling efficiencies and more buying power.</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> </div> </div> </div> </div> </div> </div> <div class="container space-bottom-2"> <div class="card d-block bg-lightblue p-9 bg-star-right mt-n9"> <div class="position-relative z-index-2"> <span class="d-block font-weight-black text-cap mb-2 text-darkblue">Featured Event</span> <h4 class="h4">SourceIT (Paris)</h4> <h3>Reimagine Sourcing. Stay ahead of the next renewal, sourcing trend and business need.</h3> <p class="date"><time></time></p> <a class="btn btn-primary btn-lg" href="https://sourceit.isg-one.com/paris24" target='_blank'> Register now </a> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2007_Col00" class="sf_colsIn space-bottom-2 position-relative research-container" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_TE527F9F2008_Col00" class="sf_colsIn container space-2 featured-research" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_TE527F9F2011_Col00" class="sf_colsIn col-lg-4 col-md-5" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2>ISG Research</h2><p>ISG is a leader in proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies.</p><p>Get the insight and guidance you need to accelerate growth and create more value.</p><a class="btn btn-primary mb-5" href="/research/provider-research">Learn More</a> </div> </div> <div id="MainPlaceholder_TE527F9F2011_Col01" class="sf_colsIn col-lg-8 col-md-7" data-sf-element="Column 2" data-placeholder-label="Carousel"> <div class="js-slick-carousel slick slick-equal-height slick-gutters-3 slick-center-mode-right slick-center-mode-right-offset" data-hs-slick-carousel-options='{"prevArrow" : "<span class=\" fa fa-arrow-left slick-arrow slick-arrow-primary-white slick-arrow-left rounded-circle ml-sm-n2\"></span>","nextArrow": "<span class=\"fa fa-arrow-right slick-arrow slick-arrow-primary-white slick-arrow-right rounded-circle mr-sm-2 mr-xl-4\"></span>","slidesToShow": 2.5,"infinite": false,"responsive": [{"breakpoint": 1400,"settings": {"slidesToShow": 2}},{"breakpoint": 1080,"settings": {"slidesToShow": 1.5}},{"breakpoint": 992,"settings": {"slidesToShow": 1}}]}'> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://research.isg-one.com/reportaction/Power-Collaboration-Workplace/Marketing?SearchTerms=ocm" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">The Power of Collaboration in the Workplace</h3> <div class="research-description"> <p><strong></strong> <p>Enterprises that focus on improving collaboration inevitably face some employees who resist changes to the digital and physical components of the workplace. They dislike the idea of open workspaces and collaboration using video and chat. Overcoming resistance requires listening to employees throughout the transition and following a clear organization change management (OCM) plan.</p></p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://research.isg-one.com/reportaction/Momentum-Chemical-Companies-S4HANA-OCM/Marketing?isSearchWithin=True&pdfViewMode=&SearchTerms=" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Avoid the Pitfalls in S4/HANA Implementation with OCM</h3> <div class="research-description"> <p><p>S4/HANA can be beneficial when implemented right, but there are no easy enterprise-resource-planning (ERP) projects. Moving to S/4HANA holds special challenges because it often involves new ways of working.</p> <p> In this report, learn how OCM programs can help you avoid or mitigate some of the most common challenges they face when converting to SAP S/4HANA, and why organizational change management increases the ROI in S/4HANA by reducing the time to value.</p></p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> </div> </div> </div> </div> <div id="MainPlaceholder_C073_Col00" class="sf_colsIn bg-light space-2" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_C074_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C075_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h3>Click below to learn about our related organizational change management solutions.</h3> </div> </div> </div> <div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C076_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C078_Col00" class="sf_colsIn col-lg-3" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <a href="/advisory/organizational-change-management"><p><img data-method="ResizeFitToAreaArguments" data-customsizemethodproperties="{'MaxWidth':75,'MaxHeight':75,'Width':null,'Height':null,'ScaleUp':false,'Quality':'High','Method':'ResizeFitToAreaArguments'}" width="75" height="75" src="/images/default-source/icons/ocm/exechngmgmt.svg?sfvrsn=fc96d631_2&MaxWidth=75&MaxHeight=75&ScaleUp=false&Quality=High&Method=ResizeFitToAreaArguments&Signature=2607281ECB30D5BBB30C46C3E62A65585CF30611" alt="ExeChngMgmt" title="ExeChngMgmt" data-displaymode="Custom" style="display:block;margin-left:auto;margin-right:auto;" /></p><p style="text-align:center;">Execute OCM</p></a> <p style="text-align:center;"> </p> </div> </div> <div id="MainPlaceholder_C078_Col01" class="sf_colsIn col-lg-3" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <a href="/advisory/organizational-change-management/facilitate-communications"><p><img data-method="ResizeFitToAreaArguments" data-customsizemethodproperties="{'MaxWidth':75,'MaxHeight':75,'Width':null,'Height':null,'ScaleUp':false,'Quality':'High','Method':'ResizeFitToAreaArguments'}" width="75" height="75" src="/images/default-source/icons/ocm/facilcomms.svg?sfvrsn=f896d631_2&MaxWidth=75&MaxHeight=75&ScaleUp=false&Quality=High&Method=ResizeFitToAreaArguments&Signature=8B73D070360E755776696356D5EC0CB09891DE60" alt="FacilComms" title="FacilComms" data-displaymode="Custom" style="display:block;margin-left:auto;margin-right:auto;" /></p><p style="text-align:center;">Facilitate Communications</p></a> <p style="text-align:center;"> </p> </div> </div> <div id="MainPlaceholder_C078_Col02" class="sf_colsIn col-lg-3" data-sf-element="Column 3" data-placeholder-label="Column 3"> <div > <a href="/advisory/organizational-change-management/training"><p><img data-method="ResizeFitToAreaArguments" data-customsizemethodproperties="{'MaxWidth':75,'MaxHeight':75,'Width':null,'Height':null,'ScaleUp':false,'Quality':'High','Method':'ResizeFitToAreaArguments'}" width="75" height="75" src="/images/default-source/icons/ocm/customlearn.svg?sfvrsn=e196d631_2&MaxWidth=75&MaxHeight=75&ScaleUp=false&Quality=High&Method=ResizeFitToAreaArguments&Signature=4356C763C9DD85B95FDD0B699F69B5F22498B412" alt="CustomLearn" title="CustomLearn" data-displaymode="Custom" style="display:block;margin-left:auto;margin-right:auto;" /></p><p style="text-align:center;">Build Custom Learning</p></a> </div> </div> <div id="MainPlaceholder_C078_Col03" class="sf_colsIn col-lg-3" data-sf-element="Column 4" data-placeholder-label="Column 4"> <div > <a href="/advisory/leadership-and-culture/leadership-development"><p><img data-method="ResizeFitToAreaArguments" data-customsizemethodproperties="{'MaxWidth':75,'MaxHeight':75,'Width':null,'Height':null,'ScaleUp':false,'Quality':'High','Method':'ResizeFitToAreaArguments'}" width="75" height="75" src="/images/default-source/icons/ocm/leadership.svg?sfvrsn=e496d631_2&MaxWidth=75&MaxHeight=75&ScaleUp=false&Quality=High&Method=ResizeFitToAreaArguments&Signature=99A628BF5BBE5374AC2FDC8954629A773EEC2F83" alt="Leadership" title="Leadership" data-displaymode="Custom" style="display:block;margin-left:auto;margin-right:auto;" /></p><p style="text-align:center;">Develop Leadership</p></a> </div> </div> </div> </div> <div id="MainPlaceholder_C076_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C077_Col00" class="sf_colsIn col-lg-3" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <a href="/advisory/organizational-change-management/project-delivery-support"><p><img data-method="ResizeFitToAreaArguments" data-customsizemethodproperties="{'MaxWidth':75,'MaxHeight':75,'Width':null,'Height':null,'ScaleUp':false,'Quality':'High','Method':'ResizeFitToAreaArguments'}" width="75" height="75" src="/images/default-source/icons/ocm/delivproj.svg?sfvrsn=ee96d631_2&MaxWidth=75&MaxHeight=75&ScaleUp=false&Quality=High&Method=ResizeFitToAreaArguments&Signature=9879460487DB87AA7C57E67889A4D4C3C66BB096" alt="DelivProj" title="DelivProj" data-displaymode="Custom" style="display:block;margin-left:auto;margin-right:auto;" /></p><p style="text-align:center;">Deliver Projects</p></a> </div> </div> <div id="MainPlaceholder_C077_Col01" class="sf_colsIn col-lg-3" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <a href="/advisory/experience-assessment-center"><p><img data-method="ResizeFitToAreaArguments" data-customsizemethodproperties="{'MaxWidth':75,'MaxHeight':75,'Width':null,'Height':null,'ScaleUp':false,'Quality':'High','Method':'ResizeFitToAreaArguments'}" width="75" height="75" src="/images/default-source/icons/ocm/assessexp.svg?sfvrsn=d296d631_2&MaxWidth=75&MaxHeight=75&ScaleUp=false&Quality=High&Method=ResizeFitToAreaArguments&Signature=979F61C1E0687E3DFD95F765BAE48806CB2FA54D" alt="AssessExp" title="AssessExp" data-displaymode="Custom" style="display:block;margin-left:auto;margin-right:auto;" /></p><p style="text-align:center;">Assess Experience & Relationships</p></a> </div> </div> <div id="MainPlaceholder_C077_Col02" class="sf_colsIn col-lg-3" data-sf-element="Column 3" data-placeholder-label="Column 3"> <div > <a href="/advisory/training-as-a-service"></a><p></p><a href="/advisory/leadership-and-culture/culture-alignment"><p><img data-method="ResizeFitToAreaArguments" data-customsizemethodproperties="{'MaxWidth':75,'MaxHeight':75,'Width':null,'Height':null,'ScaleUp':false,'Quality':'High','Method':'ResizeFitToAreaArguments'}" width="75" height="75" src="/images/default-source/icons/ocm/culture.svg?sfvrsn=ea96d631_2&MaxWidth=75&MaxHeight=75&ScaleUp=false&Quality=High&Method=ResizeFitToAreaArguments&Signature=037E4DDB48FC3500CF1DCF090DE1FF0AB110C77B" alt="Culture" title="Culture" data-displaymode="Custom" style="display:block;margin-left:auto;margin-right:auto;" /></p><p style="text-align:center;">Build Culture</p></a><p style="text-align:center;"></p><a href="/advisory/training-as-a-service"></a> </div> </div> <div id="MainPlaceholder_C077_Col03" class="sf_colsIn col-lg-3" data-sf-element="Column 4" data-placeholder-label="Column 4"> </div> </div> </div> </div> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2009_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"> <div class="container team-cards space-2"> <div class="row d-flex mx-n2 mb-5 pl-lg-10 pr-lg-10"> <div class="col-md-6 col-xl-4"> <h2>Meet our team</h2> </div>  <div class="col-md-6 col-xl-4 mb-3 h-100 transition-3d-hover"> <a href="javascript:;" data-toggle="modal" data-target="#TeamLead"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/teachey-doug-pic-sq.jpg?sfvrsn=d8a8c731_0);"></div> <h4 class="mt-2 mb-0 text-black"> Doug Teachey</h4> <p class="text-black"> Director</p> </a> </div>  <div class="modal fade" id="TeamLead" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/teachey-doug-pic-sq.jpg?sfvrsn=d8a8c731_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Doug Teachey</h2> </div> <p class="mb-0"><p>Doug Teachey, director at ISG, serves as a proven executive-level strategic and advisory consultant with more than 20 years of experience focused on complex, transformational change. He is responsible for both sales and delivery of client programs, as well as for defining <em>new</em> ISG OCM market offerings. He leads the training practice and the ISG OCM service delivery that’s conducted through our various partner companies. Doug’s areas of expertise include organizational transformation, organizational design, communications, OCM, talent management, enterprise learning strategies and execution, outsourcing, post-merger integration, project management office (PMO) implementations, process improvement and Lean/Six Sigma models, job-skills training, systems implementations (SAP S/4HANA, Infor, etc.), and leadership development. Doug’s MBA and his bachelor’s degree in organizational communication are complemented by his working knowledge of OCM, communications and learning across multiple industries, Fortune 500 companies and Big Four consulting.</p></p> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-0"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/cooke-erin-headshot-square.jpg?sfvrsn=a14bd631_0);"></div> <h4 class="mt-2 mb-0 text-black"> Erin Cooke</h4> <p class="text-black"> Principal Consultant</p> </a> </div>  <div class="modal fade" id="modal-0" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/cooke-erin-headshot-square.jpg?sfvrsn=a14bd631_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Erin Cooke</h2> </div> <p class="mb-0">Erin brings more than 15 years of experience in digital transformation and project portfolio management to play a key role in leading organizational change management (OCM) and training initiatives. She has worked for clients in the nonprofit sector and in the defense, healthcare, food service and hospitality, food and manufacturing industries. She leads global initiatives with a focus on gaining broad organizational buy-in and support, while pairing program and project-management principles with OCM best practices to secure better outcomes for clients.</p> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-1"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/chase-hawkins-sq.jpg?sfvrsn=709ffe31_4);"></div> <h4 class="mt-2 mb-0 text-black"> Chase Hawkins</h4> <p class="text-black"> Business Development Executive</p> </a> </div>  <div class="modal fade" id="modal-1" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/chase-hawkins-sq.jpg?sfvrsn=709ffe31_4);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Chase Hawkins</h2> </div> <p class="mb-0"><p>Chase Hawkins is a business development executive and director at ISG with deep experience in training, business transformation and organizational change management (OCM) across more than 250 projects. His specializations include OCM, alignment optimization, communications, client/provider relationship management and customer experience, and end-user training (EUT), plus training as a service (TaaS) strategy and execution, with success in both sales and delivery. He currently runs ISG OCM direct sales, as well as ISG’s global OCM partnerships with other providers, systems integrators and software companies. He has a bachelor’s degree in business administration from the University of Georgia and has won numerous professional awards.</p></p> <a class="btn btn-primary" href="/who-we-are/people/chase-hawkins">View articles by Chase Hawkins</a> </div> </div> </div> </div>  </div> </div> </div> </div> </div> </div> </div> <div id="MainPlaceholder_C033_Col00" class="sf_colsIn bg-darkblue position-relative bg-star pt-6" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_C034_Col00" class="sf_colsIn container space-bottom-1 position-relative z-index-2" data-sf-element="Container" data-placeholder-label="Container"><div class="row space-1" data-sf-element="Row"> <div id="MainPlaceholder_C035_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <div id="ContactTrainingTeam"></div><h2>Contact the Training as a Service Team</h2> </div> </div> <div id="MainPlaceholder_C035_Col01" class="sf_colsIn col-lg-6" 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