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itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemprop="item" href="/"><span itemprop="name">Home</span><meta itemprop="position" content="1" /></a></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemprop="item" href="/nsw-government"><span itemprop="name">NSW Government</span><meta itemprop="position" content="2" /></a></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemprop="item" href="/nsw-government/digital-identity-and-cybersecurity"><span itemprop="name">Digital, identity and cybersecurity</span><meta itemprop="position" content="3" /></a></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemprop="item" class="current" href="/nsw-government/digital-identity-and-cybersecurity/nsw-digital-id"><span itemprop="name">NSW Digital ID</span><meta itemprop="position" content="4" /></a></li></ol></div></nav> <main class="microsite microsite--brand-dark-blue-01 microsite--brand-light-purple-03 microsite--brand-supplementary-purple-02 microsite--brand-accent-purple-02"> <div data-drupal-messages-fallback class="hidden"></div> <a id="main-content" tabindex="-1"></a> <div id="block-content"> <article class="node node--campaign"> <section class="layout--full nsw-section"> <div class="nsw-container"> <div class="nsw-grid"> <div > </div> </div> </div> </section> <section class="layout--edge-to-edge nsw-section nsw-section--brand-dark nsw-section--large nsw-section--invert nsw-section--no-padding"> <div > <div class="nsw-hero-banner nsw-hero-banner--dark nsw-hero-banner--mobile-image"> <div class="nsw-hero-banner__container"> <div class="nsw-hero-banner__wrapper"> <div class="nsw-hero-banner__content"> <h1>Putting you in control of your identity</h1> <div class="nsw-intro"> <div class="nsw-wysiwyg-content"> <p>Verifying your identity can be time consuming, but it should only take seconds in today’s digital era. The future is digital identity.</p><p>NSW Digital ID will soon be available to you, offering an easier way to securely verify your identity online and in-person.</p></div> </div> </div> <div class="nsw-hero-banner__box "> <picture><source srcset="/sites/default/files/styles/hero_xxl_x1/public/2022-11/DCS_digital%20identity_hero%20collage.jpg.avif?itok=AZWZs4yf 1x, /sites/default/files/styles/hero_xxl_x2/public/2022-11/DCS_digital%20identity_hero%20collage.jpg.avif?itok=CxgbyLCn 2x" media="(min-width: 1440px)" type="image/avif" width="1164" height="764"/><source srcset="/sites/default/files/styles/hero_l_x1/public/2022-11/DCS_digital%20identity_hero%20collage.jpg.avif?itok=43-1Y6Nt 1x, /sites/default/files/styles/hero_l_x2/public/2022-11/DCS_digital%20identity_hero%20collage.jpg.avif?itok=F--Jirem 2x" media="(min-width: 1024px)" type="image/avif" width="768" height="504"/><source srcset="/sites/default/files/styles/hero_m_x1/public/2022-11/DCS_digital%20identity_hero%20collage.jpg.avif?itok=h_eXlxvv 1x, /sites/default/files/styles/hero_m_x2/public/2022-11/DCS_digital%20identity_hero%20collage.jpg.avif?itok=WFtgt-7d 2x" media="(min-width: 768px)" type="image/avif" width="650" height="427"/><source srcset="/sites/default/files/styles/hero_s_x1/public/2022-11/DCS_digital%20identity_hero%20collage.jpg.avif?itok=tcRofTj1 1x, /sites/default/files/styles/hero_s_x2/public/2022-11/DCS_digital%20identity_hero%20collage.jpg.avif?itok=sruS8Lbc 2x" media="(min-width: 480px)" type="image/avif" width="767" height="503"/><source srcset="/sites/default/files/styles/hero_xs_x1/public/2022-11/DCS_digital%20identity_hero%20collage.jpg.avif?itok=CZ-aVXGj 1x, /sites/default/files/styles/hero_xs_x2/public/2022-11/DCS_digital%20identity_hero%20collage.jpg.avif?itok=8hf0ZjRr 2x" type="image/avif" width="479" height="314"/><source srcset="/sites/default/files/styles/hero_xxl_x1/public/2022-11/DCS_digital%20identity_hero%20collage.jpg?itok=AZWZs4yf 1x, /sites/default/files/styles/hero_xxl_x2/public/2022-11/DCS_digital%20identity_hero%20collage.jpg?itok=CxgbyLCn 2x" media="(min-width: 1440px)" type="image/jpeg" width="1164" height="764"/><source srcset="/sites/default/files/styles/hero_l_x1/public/2022-11/DCS_digital%20identity_hero%20collage.jpg?itok=43-1Y6Nt 1x, /sites/default/files/styles/hero_l_x2/public/2022-11/DCS_digital%20identity_hero%20collage.jpg?itok=F--Jirem 2x" media="(min-width: 1024px)" type="image/jpeg" width="768" height="504"/><source srcset="/sites/default/files/styles/hero_m_x1/public/2022-11/DCS_digital%20identity_hero%20collage.jpg?itok=h_eXlxvv 1x, /sites/default/files/styles/hero_m_x2/public/2022-11/DCS_digital%20identity_hero%20collage.jpg?itok=WFtgt-7d 2x" media="(min-width: 768px)" type="image/jpeg" width="650" height="427"/><source srcset="/sites/default/files/styles/hero_s_x1/public/2022-11/DCS_digital%20identity_hero%20collage.jpg?itok=tcRofTj1 1x, /sites/default/files/styles/hero_s_x2/public/2022-11/DCS_digital%20identity_hero%20collage.jpg?itok=sruS8Lbc 2x" media="(min-width: 480px)" type="image/jpeg" width="767" height="503"/><source srcset="/sites/default/files/styles/hero_xs_x1/public/2022-11/DCS_digital%20identity_hero%20collage.jpg?itok=CZ-aVXGj 1x, /sites/default/files/styles/hero_xs_x2/public/2022-11/DCS_digital%20identity_hero%20collage.jpg?itok=8hf0ZjRr 2x" type="image/jpeg" width="479" height="314"/><img loading="eager" src="/sites/default/files/styles/hero_l_x1/public/2022-11/DCS_digital%20identity_hero%20collage.jpg?itok=43-1Y6Nt" width="768" height="504" alt="Collage of images of men and women using their mobile phones" /></picture> <div class="nsw-hero-banner__logo"></div> </div> </div> </div> </div> </div> </section> <section class="layout--thirds nsw-section nsw-section--brand-supplementary nsw-section--large nsw-section--invert"> <div class="nsw-container"> <div class="nsw-grid"> <div class="nsw-col-12 nsw-col nsw-layout__heading nsw-layout__heading"> <div class="nsw-block"> <h2>Everything you need to know about NSW Digital ID</h2> </div> </div> <div class="nsw-col nsw-col-md-6 nsw-col-lg-4"> <div class="nsw-block nsw-block--card"> <div class="nsw-card"><div class="nsw-card__content"><h3 class="nsw-card__title is-excluded"><a href="/nsw-government/digital-identity-and-cybersecurity/nsw-digital-id/benefits" data-analytics-component="cards">Benefits</a></h3><div class="nsw-card__copy"></div><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></div></div> </div> </div> <div class="nsw-col nsw-col-md-6 nsw-col-lg-4"> <div class="nsw-block nsw-block--card"> <div class="nsw-card"><div class="nsw-card__content"><h3 class="nsw-card__title is-excluded"><a href="/nsw-government/digital-identity-and-cybersecurity/nsw-digital-id/how-it-works" data-analytics-component="cards">How it works</a></h3><div class="nsw-card__copy"></div><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></div></div> </div> </div> <div class="nsw-col nsw-col-md-6 nsw-col-lg-4"> <div class="nsw-block nsw-block--card"> <div class="nsw-card"><div class="nsw-card__content"><h3 class="nsw-card__title is-excluded"><a href="/nsw-government/digital-identity-and-cybersecurity/nsw-digital-id/help-and-support" data-analytics-component="cards">Help & support</a></h3><div class="nsw-card__copy"></div><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></div></div> </div> </div> </div> </div> </section> <section class="layout--two-third-third nsw-section page--highlight nsw-section--large"> <div class="nsw-container"> <div class="nsw-grid"> <div > </div> <div class="nsw-col nsw-col-md-8"> <div class="nsw-block"> <div class="nsw-wysiwyg-content"> <blockquote><p><strong>The NSW Government is working hard to deliver a convenient, secure and private digital identity solution for our customers across NSW, supported by a trusted technology foundation and legislative framework. </strong></p></blockquote></div> </div> </div> <div class="nsw-col nsw-col-md-4"> <div class="nsw-block"> </div> <div class="nsw-block"> <div class="nsw-wysiwyg-content"> <span class="align-center nsw-media nsw-media--image nsw-media--view-mode--default"><picture><source srcset="/sites/default/files/styles/content_x1/public/2022-11/DCS_digital%20identity_quote%20image.jpg.avif?itok=uF_ct1NH 1x, /sites/default/files/styles/content_x2/public/2022-11/DCS_digital%20identity_quote%20image.jpg.avif?itok=8naEYQzY 2x" type="image/avif" width="788" height="525"><source srcset="/sites/default/files/styles/content_x1/public/2022-11/DCS_digital%20identity_quote%20image.jpg?itok=uF_ct1NH 1x, /sites/default/files/styles/content_x2/public/2022-11/DCS_digital%20identity_quote%20image.jpg?itok=8naEYQzY 2x" type="image/jpeg" width="788" height="525"><img loading="eager" srcset="/sites/default/files/styles/content_x1/public/2022-11/DCS_digital%20identity_quote%20image.jpg?itok=uF_ct1NH 1x, /sites/default/files/styles/content_x2/public/2022-11/DCS_digital%20identity_quote%20image.jpg?itok=8naEYQzY 2x" width="788" height="525" src="/sites/default/files/styles/content_x1/public/2022-11/DCS_digital%20identity_quote%20image.jpg?itok=uF_ct1NH" alt="Image of male cafe worker on his mobile phone behind the counter"></picture></span></div> </div> </div> </div> </div> </section> <section class="layout--thirds nsw-section page--highlight nsw-section--large"> <div class="nsw-container"> <div class="nsw-grid"> <div class="nsw-col-12 nsw-col nsw-layout__heading nsw-layout__heading"> <div class="nsw-block"> <h2>A solution for everyone</h2> </div> <div class="nsw-block"> <div class="nsw-wysiwyg-content"> <p>Proving your identity will become much faster and more convenient – you’ll be able to do it anytime, anywhere using the Service NSW app on your smartphone. </p></div> </div> </div> <div class="nsw-col nsw-col-md-6 nsw-col-lg-4"> <div class="nsw-block nsw-content-block"><div class="nsw-content-block__image"><div class="nsw-content-block__icon"><span class="dcs-icons pictogram notranslate" aria-hidden="true" tab-index="-1"><svg width="48" height="48" viewbox="0 0 48 48" class="nsw-pictogram" fill="none"><path d="M12.5161 45.019V29.995" /><path d="M8.5 45.019V18.007" /><path d="M16.5059 44.956V18.007" /><path d="M16.5132 7.50299C16.5132 6.71187 16.2786 5.93851 15.839 5.28071C15.3995 4.62292 14.7748 4.11022 14.0439 3.80747C13.313 3.50472 12.5087 3.42551 11.7328 3.57985C10.9569 3.73419 10.2442 4.11516 9.68475 4.67457C9.12534 5.23398 8.74439 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/></svg></span></div></div><div class="nsw-content-block__content"><div class="nsw-content-block__title"><div>Simple</div></div><div class="nsw-content-block__copy"><div class="nsw-wysiwyg-content"><p><span><span><span>You only need to set it up once and go. No paperwork. No more queues.</span></span></span></p></div></div><div class="nsw-content-block__link"></div></div></div> </div> <div class="nsw-col nsw-col-md-6 nsw-col-lg-4"> <div class="nsw-block nsw-content-block"><div class="nsw-content-block__image"><div class="nsw-content-block__icon"><span class="dcs-icons pictogram notranslate" aria-hidden="true" tab-index="-1"><svg width="48" height="48" viewbox="0 0 48 48" class="nsw-pictogram" fill="none"><path d="M40.9971 28.9969V42.4969C40.9971 43.0274 40.7864 43.5361 40.4113 43.9112C40.0362 44.2862 39.5275 44.4969 38.9971 44.4969H8.99707C8.46664 44.4969 7.95793 44.2862 7.58286 43.9112C7.20778 43.5361 6.99707 43.0274 6.99707 42.4969V5.49695C6.99707 4.96652 7.20778 4.45781 7.58286 4.08273C7.95793 3.70766 8.46664 3.49695 8.99707 3.49695H31.0971C31.6158 3.49695 32.1141 3.69846 32.4871 4.05894L40.3871 11.694C40.5804 11.8806 40.7342 12.1043 40.8392 12.3517C40.9442 12.5991 40.9982 12.8652 40.9981 13.1339V17.9969" /><path d="M32.9971 4.49695V10.511C32.998 10.7727 33.0505 11.0317 33.1515 11.2731C33.2525 11.5146 33.4 11.7337 33.5858 11.9182C33.7715 12.1026 33.9917 12.2486 34.2339 12.3479C34.476 12.4472 34.7353 12.4979 34.9971 12.4969H40.9971" /><path d="M28.6284 33.2369L26.6504 37.8989L31.0884 35.6739L43.9634 22.8969C44.1161 22.7455 44.2372 22.5653 44.3199 22.3668C44.4026 22.1683 44.4452 21.9554 44.4452 21.7404C44.4452 21.5254 44.4026 21.3125 44.3199 21.114C44.2372 20.9155 44.1161 20.7354 43.9634 20.5839C43.6538 20.2766 43.236 20.103 42.7998 20.1004C42.3635 20.0978 41.9437 20.2663 41.6304 20.5699L28.6284 33.2369Z" class="nsw-pictogram__accent" /><path d="M42.633 24.2189L40.21 21.7969" class="nsw-pictogram__accent" /><path d="M30.8879 35.7799L28.5439 33.4359" class="nsw-pictogram__accent" /><path d="M12.7756 36.549C12.3441 36.8294 11.9999 37.2253 11.7823 37.6916C11.5647 38.158 11.4823 38.6761 11.5446 39.187C11.6079 39.4359 11.7247 39.668 11.8869 39.8672C12.0491 40.0663 12.2528 40.2277 12.4838 40.34C12.7147 40.4524 12.9674 40.513 13.2242 40.5176C13.481 40.5223 13.7358 40.4708 13.9706 40.3669C14.8662 39.8579 15.7187 39.2767 16.5196 38.629C16.9154 38.3126 17.419 38.1632 17.9232 38.2125C18.4275 38.2618 18.8926 38.5059 19.2196 38.8929C19.3896 39.1379 19.4986 39.3179 19.7196 39.6279C19.9024 39.8712 20.1584 40.0495 20.4499 40.1366C20.7415 40.2237 21.0533 40.2151 21.3396 40.112C22.6195 39.795 23.9153 39.5467 25.2216 39.368" class="nsw-pictogram__accent" /><path d="M14 17.5H33" /><path d="M14 23.5H33" /><path d="M14 29.5H28" /></svg></span></div></div><div class="nsw-content-block__content"><div class="nsw-content-block__title"><div>Private</div></div><div class="nsw-content-block__copy"><div class="nsw-wysiwyg-content"><p><span><span><span>Your privacy is in your hands. Only you can access it, no one else.</span></span></span></p></div></div><div class="nsw-content-block__link"></div></div></div> </div> <div class="nsw-col nsw-col-md-6 nsw-col-lg-4"> <div class="nsw-block nsw-content-block"><div class="nsw-content-block__image"><div class="nsw-content-block__icon"><span class="dcs-icons pictogram notranslate" aria-hidden="true" tab-index="-1"><svg width="48" height="48" viewbox="0 0 48 48" class="nsw-pictogram" fill="none"><path d="M30.9459 12.469C30.9459 13.591 27.8208 14.5 24.0068 14.5C20.1928 14.5 17.1318 13.5 17.1318 12.374" class="nsw-pictogram__accent" /><path d="M27.061 8.77402C28.8887 9.2981 30.6058 10.1507 32.128 11.29C32.837 10.543 35 9.69002 35 8.77802C35 5.07802 29.1 3.5 24 3.5C18.9 3.5 13 5.13302 13 8.77802C13 9.68902 15.164 10.546 15.875 11.293C17.401 10.1595 19.1164 9.30626 20.941 8.77301" class="nsw-pictogram__accent" /><path d="M24 9.92102C24.9665 9.92102 25.75 9.13752 25.75 8.17102C25.75 7.20452 24.9665 6.42102 24 6.42102C23.0335 6.42102 22.25 7.20452 22.25 8.17102C22.25 9.13752 23.0335 9.92102 24 9.92102Z" class="nsw-pictogram__accent" /><path d="M34.499 33V45" /><path d="M13.5 33V45" /><path d="M8.49707 44.997V35.497C8.49707 30.134 11.7201 25.758 17.0211 25.513L18.4081 23.997L24.0001 28.111L22.0001 29.997L16.7071 25.616" /><path d="M39.4969 44.997V35.497C39.4969 30.134 36.2739 25.758 30.9729 25.513L29.5969 23.997L24.0049 28.111L26.0049 29.997L31.2979 25.616" /><path d="M27.4966 34.856V36.92C27.4182 37.225 27.4107 37.544 27.4745 37.8524C27.5383 38.1608 27.6718 38.4506 27.8649 38.6995C28.0579 38.9484 28.3052 39.1498 28.5881 39.2884C28.8709 39.427 29.1817 39.499 29.4966 39.499C29.8116 39.499 30.1224 39.427 30.4053 39.2884C30.6881 39.1498 30.9355 38.9484 31.1285 38.6995C31.3215 38.4506 31.455 38.1608 31.5188 37.8524C31.5827 37.544 31.575 37.225 31.4966 36.92V34.856L30.7226 34.656C29.9185 34.4482 29.0748 34.4482 28.2707 34.656L27.4966 34.856Z" /><path d="M31.4775 14.997C31.4775 16.9861 30.6873 18.8938 29.2808 20.3003C27.8743 21.7068 25.9667 22.497 23.9775 22.497C21.9884 22.497 20.0807 21.7068 18.6742 20.3003C17.2677 18.8938 16.4775 16.9861 16.4775 14.997" /><path d="M20.5 34.5H16.5V39.5H20.5V34.5Z" /><path d="M16.4971 35.997L18.4971 36.667L20.4971 35.997" /><path d="M18.5 39.662V36.67" /><path d="M24 33.5C24.2761 33.5 24.5 33.2761 24.5 33C24.5 32.7239 24.2761 32.5 24 32.5C23.7239 32.5 23.5 32.7239 23.5 33C23.5 33.2761 23.7239 33.5 24 33.5Z" /><path d="M24 37.501C24.2761 37.501 24.5 37.2771 24.5 37.001C24.5 36.7248 24.2761 36.501 24 36.501C23.7239 36.501 23.5 36.7248 23.5 37.001C23.5 37.2771 23.7239 37.501 24 37.501Z" /><path d="M24 41.501C24.2761 41.501 24.5 41.2771 24.5 41.001C24.5 40.7248 24.2761 40.501 24 40.501C23.7239 40.501 23.5 40.7248 23.5 41.001C23.5 41.2771 23.7239 41.501 24 41.501Z" /><path d="M24 41.501C24.2761 41.501 24.5 41.2771 24.5 41.001C24.5 40.7248 24.2761 40.501 24 40.501C23.7239 40.501 23.5 40.7248 23.5 41.001C23.5 41.2771 23.7239 41.501 24 41.501Z" /></svg></span></div></div><div class="nsw-content-block__content"><div class="nsw-content-block__title"><div>Secure</div></div><div class="nsw-content-block__copy"><div class="nsw-wysiwyg-content"><p><span><span><span>You control what details are shared, when and with whom.</span></span></span></p></div></div><div class="nsw-content-block__link"></div></div></div> </div> </div> </div> </section> <section class="layout--full nsw-section"> <div class="nsw-container"> <div class="nsw-grid"> <div class="nsw-col"> <div class="featured-listing--articles" data-uuid="f41839f3-fdc4-4353-8fd7-29a9534ba7d1" data-react-app="dcsContentFeaturedListing"></div> </div> </div> </div> </section> <section class="layout--full nsw-section"> <div class="nsw-container"> <div class="nsw-grid"> <div class="nsw-col"> <div class="nsw-block"> <h2>The future is digital identity</h2> </div> <div class="nsw-block"> <div class="nsw-wysiwyg-content"> <figure class="nsw-media__caption nsw-media__caption--wide"><div class="nsw-media__video "><div class="nsw-media__thumbnail"><picture><source srcset="/sites/default/files/styles/video_lightbox_xxl_x1/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg.avif?itok=DiWgCem_ 1x, /sites/default/files/styles/video_lightbox_xxl_x2/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg.avif?itok=4ylM-JOi 2x" media="(min-width: 1440px)" type="image/avif" width="295" height="166"><source srcset="/sites/default/files/styles/video_lightbox_xl_x1/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg.avif?itok=IPohAOJW 1x, /sites/default/files/styles/video_lightbox_xl_x2/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg.avif?itok=EB-KV-xL 2x" media="(min-width: 1280px)" type="image/avif" width="295" height="166"><source srcset="/sites/default/files/styles/video_lightbox_l_x1/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg.avif?itok=77OIg2Bx 1x, /sites/default/files/styles/video_lightbox_l_x2/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg.avif?itok=Tv2rvyzg 2x" media="(min-width: 1024px)" type="image/avif" width="295" height="166"><source srcset="/sites/default/files/styles/video_lightbox_m_x1/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg.avif?itok=E7U_iW93 1x, /sites/default/files/styles/video_lightbox_m_x2/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg.avif?itok=MMQZSMlF 2x" media="(min-width: 768px)" type="image/avif" width="295" height="166"><source srcset="/sites/default/files/styles/gallery_s_x1/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg.avif?itok=4eAYEJ_j 1x, /sites/default/files/styles/gallery_s_x2/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg.avif?itok=8mSrHcTC 2x" media="(min-width: 480px)" type="image/avif" width="295" height="166"><source srcset="/sites/default/files/styles/video_lightbox_xxl_x1/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg?itok=DiWgCem_ 1x, /sites/default/files/styles/video_lightbox_xxl_x2/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg?itok=4ylM-JOi 2x" media="(min-width: 1440px)" type="image/jpeg" width="295" height="166"><source srcset="/sites/default/files/styles/video_lightbox_xl_x1/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg?itok=IPohAOJW 1x, /sites/default/files/styles/video_lightbox_xl_x2/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg?itok=EB-KV-xL 2x" media="(min-width: 1280px)" type="image/jpeg" width="295" height="166"><source srcset="/sites/default/files/styles/video_lightbox_l_x1/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg?itok=77OIg2Bx 1x, /sites/default/files/styles/video_lightbox_l_x2/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg?itok=Tv2rvyzg 2x" media="(min-width: 1024px)" type="image/jpeg" width="295" height="166"><source srcset="/sites/default/files/styles/video_lightbox_m_x1/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg?itok=E7U_iW93 1x, /sites/default/files/styles/video_lightbox_m_x2/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg?itok=MMQZSMlF 2x" media="(min-width: 768px)" type="image/jpeg" width="295" height="166"><source srcset="/sites/default/files/styles/gallery_s_x1/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg?itok=4eAYEJ_j 1x, /sites/default/files/styles/gallery_s_x2/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg?itok=8mSrHcTC 2x" media="(min-width: 480px)" type="image/jpeg" width="295" height="166"><img loading="eager" src="/sites/default/files/styles/gallery_s_x1/public/video-thumbnails/DCS_digital%20identity%20video%20holding%20image.jpg?itok=4eAYEJ_j" width="295" height="166" alt></picture><button class="nsw-media__icon" aria-label="Play video: Choose NSW Digital ID"><span class="nsw-media__loading"><?xml version="1.0" encoding="utf-8"?><svg style="margin: auto; border-radius: 50%; background: rgba(255, 255, 255, 0.8); display: block; shape-rendering: auto;" width="48px" height="48px" viewBox="0 0 100 100" preserveAspectRatio="xMidYMid" xmlns:xlink="http://www.w3.org/1999/xlink"><g transform="rotate(0 50 50)"><rect x="47" y="20" rx="3" ry="4.2" width="6" height="20" fill="#002664"><animate attributeName="opacity" values="1;0" keyTimes="0;1" dur="1s" begin="-0.8571428571428571s" repeatCount="indefinite" /></rect></g><g transform="rotate(51.42857142857143 50 50)"><rect x="47" y="20" rx="3" ry="4.2" width="6" height="20" fill="#002664"><animate attributeName="opacity" values="1;0" keyTimes="0;1" 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attributeName="opacity" values="1;0" keyTimes="0;1" dur="1s" begin="-0.14285714285714285s" repeatCount="indefinite" /></rect></g><g transform="rotate(308.57142857142856 50 50)"><rect x="47" y="20" rx="3" ry="4.2" width="6" height="20" fill="#002664"><animate attributeName="opacity" values="1;0" keyTimes="0;1" dur="1s" begin="0s" repeatCount="indefinite" /></rect></g></svg></span><span class="nsw-media__play"><svg width="48" height="48" viewBox="0 0 48 48" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M24 48C37.2548 48 48 37.2548 48 24C48 10.7452 37.2548 0 24 0C10.7452 0 0 10.7452 0 24C0 37.2548 10.7452 48 24 48ZM33 24L18 33V15L33 24Z" fill="white" fill-opacity="0.9" /><path opacity="0.9" fill-rule="evenodd" clip-rule="evenodd" d="M18 33L33 24L18 15V33Z" fill="#002664" /></svg></span></button></div><div class="nsw-media__duration"><span class="material-icons-outlined nsw-material-icons" focusable="false" aria-hidden="true"> videocam </span> 3:19 </div><iframe src="https://www.nsw.gov.au/media/oembed?url=https%3A//vimeo.com/767105399/b0532337d9&max_width=0&max_height=0&hash=e5x8uiha0XyPI_qHxql7cuEEznmfjG_BPIxhmPCuhjg" frameborder="0" allowtransparency width="426" height="240" class="media-oembed-content" loading="eager" title="Choose NSW Digital ID"></iframe></div><figcaption><h3>Choose NSW Digital ID</h3></figcaption></figure></div> </div> </div> </div> </div> </section> <section class="layout--full nsw-section page--highlight nsw-section--large"> <div class="nsw-container"> <div class="nsw-grid"> <div class="nsw-col"> <div class="nsw-block"> <h2>Have further questions?</h2> </div> <div class="nsw-block"> <div class="nsw-block nsw-accordion js-accordion"> <div class="nsw-accordion__toggle"> <button type="button">Expand all</button> <button type="button" disabled="">Collapse all</button> </div> <div class="nsw-accordion__title is-excluded">What is a digital identity?</div><div class="nsw-accordion__content"><div class="nsw-wysiwyg-content"><p>A digital identity is a way to prove your identity in a safe and secure way when accessing services or completing transactions online or in-person. A digital identity removes the need to prove your identity through face-to-face interactions and by using physical identity documents.</p></div></div><div class="nsw-accordion__title is-excluded">How much information is required to set up a NSW Digital ID?</div><div class="nsw-accordion__content"><div class="nsw-wysiwyg-content"><p>To set up your NSW Digital ID, two or more identity documents, such as your driver licence and Medicare card, will be required as well as your mobile number and email address. Photo verification will be used for the NSW Digital ID, which requires you to take a selfie to match against your existing photo.</p><p>The selfie is not stored by Service NSW and will be discarded as soon as your NSW Digital ID is set up. This will create and activate your NSW Digital ID. It’s a very simple and quick process.</p></div></div><div class="nsw-accordion__title is-excluded">How is this different from myGovID?</div><div class="nsw-accordion__content"><div class="nsw-wysiwyg-content"><p>myGovID, which is handled by the Australian Taxation Office (ATO), verifies your identity for access to Australian Government services, rather than having to be verified individually by each government entity. These services include Centrelink, Tax, Medicare, National Disability Insurance Scheme and Australian Business Number.</p><p>Whereas, the NSW Digital ID will allow you to prove your identity with not only government organisations, but also with businesses without having to disclose additional personal information, such as your driver licence or Medicare numbers. This will take the hassle out of registering and applying for things you need – accessing government services, applying for a new bank account, changing utility providers, enrolling your kids in school and more.</p></div></div><div class="nsw-accordion__title is-excluded">Will the NSW Digital ID only be available on mobile phones or other devices?</div><div class="nsw-accordion__content"><div class="nsw-wysiwyg-content"><p>To set up your NSW Digital ID you will need the Service NSW mobile app. In future, there will be options to create via a web browser or at a Service NSW service centre. However, your NSW Digital ID will be able to be used to prove your identity through your mobile app, web browser, or in person at a physical location.</p></div></div><div class="nsw-accordion__title is-excluded">Will I be able to use my NSW Digital ID outside NSW?</div><div class="nsw-accordion__content"><div class="nsw-wysiwyg-content"><p>The NSW Government and the Australian Government are working closely together to explore adoption of a national Digital Identity ecosystem, which will enable the use of NSW Digital ID outside of NSW. When in operation, a nationally consistent approach will provide a seamless experience when transacting with government and businesses at all levels. </p></div></div><div class="nsw-accordion__title is-excluded">Is it hard to use for seniors or those with disability?</div><div class="nsw-accordion__content"><div class="nsw-wysiwyg-content"><p>NSW Digital ID is simple enough for anyone to use. It will provide greater accessibility, particularly for customers with disability, are time poor, or live in rural or regional areas. This puts all our customers at the centre of their digital identity and credentials. But it is completely optional whether you choose to use it or not. </p></div></div><div class="nsw-accordion__title is-excluded">What if I am not comfortable using a Digital ID? Are there other options?</div><div class="nsw-accordion__content"><div class="nsw-wysiwyg-content"><p>Yes. Using NSW Digital ID is completely optional. It won’t replace the paper versions of your credentials and cards, but it will give you a more convenient option to help prove your identity online and in-person. </p></div></div><div class="nsw-accordion__title is-excluded">Who will accept the NSW Digital ID?</div><div class="nsw-accordion__content"><div class="nsw-wysiwyg-content"><p>You will be able to use your NSW Digital ID with participating government organisations and commercial businesses, such as banks, utility providers, etc. We’re working hard to bring as many partners on board as possible to make this a truly valuable service once it is generally available.</p></div></div> </div> </div> <div class="nsw-block page--inline-highlight"> <p class="text-align-center"><a class="nsw-button nsw-button--dark" data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="0ff00913-fa1e-4ae5-9fed-e8bda47700d9" href="/nsw-government/digital-identity-and-cybersecurity/nsw-digital-id/help-and-support" title="Help & 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