Best Ticket Management Software in 2024

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Such ticketing systems and tools manage customer relations by directing the right ticket to the right department.</p> </div> <div class="subheader_new_design_for_author_and_feature"> <div class="reaserched_team_image_name"> <div class="reaserched_team_image"> <img height="30" width="30" src="https://images.softwaresuggest.com/authorimage/jainy.png" class="author_img lazyload" alt="Jainy Patel"> </div> <div class="reaserched_team_name"> Researched and Written by <a href="https://www.softwaresuggest.com/blog/author/jainyss/" class="author_name" target="_blank" rel="noopener">Jainy Patel </a> </div> </div> </div> </div> </div> <div class="d-flex align-items-end tab_and_expertadvice_btn"> <div class="d-flex nav_sections"> <div id="elem" class="tab_soft_list"> <a id="list_tab_content" href="#list_tab_content" data-tab="list_tab_content" class="d-flex align-items-center justify-content-center tab_item_link active"> <div class="allsoftware_icon_svg"></div> All Software </a> <a id="bguide_tab_content" href="#bguide_tab_content" data-tab="bguide_tab_content" onclick="gtag('event','ClickonCategoryMenu',{'event_category': 'BuyersGuide','event_label': 'https://www.softwaresuggest.com/ticketing-management-software'});" class="d-flex align-items-center justify-content-center tab_item_link"> <div class="buyers_guide_icon_svg"></div> Buyer's Guide </a> <a id="leader_matrix_tab_content" href="#leader_matrix_tab_content" data-tab="leader_matrix_tab_content" onclick="gtag('event','ClickonCategoryMenu',{'event_category': 'LeaderMatrix','event_label': 'https://www.softwaresuggest.com/ticketing-management-software'});" class="d-flex align-items-center justify-content-center tab_item_link"> <div class="leadermatrix_icon_svg"></div> Leaders Matrix </a>   <a href="#software_review" data-tab="software_review" data-tab-type="scrollto" class="d-flex align-items-center justify-content-center tab_item_link"><span class="reviews_software_icon_svg"></span> Reviews </a> <input type="hidden" class="ga_rel_cat_name" value="Ticketing-management"> </div> <span id="prev_nav" class="arrow_mobile_svg arrow_left" style="display: none;"></span> <span id="next_nav" class="arrow_mobile_svg arrow_right" style="display: none;"></span> </div> </div> <div class="ml-auto live_agent_main"> <div class="d-flex align-items-center live_agents_images_outer"> <div class="live_agents_images"> <img src="https://images.softwaresuggest.com/static-frontend/live-agent/tejasvita-domadiya-min.webp" width="35" height="35" alt="Live Agent - 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Our ratings and reports do not contain any paid placements. Learn more about our <a href="https://www.softwaresuggest.com/ranking-methodology" target="_blank" rel="noopener">ranking methodology.</a></p><div onclick="document.querySelector('.noteprompt').remove()" class="closebutton_notprompt"></div></div> <div class="row mobile_reverse"> <div class="col-sm-12 col-xl-9 listing-part-col"> <div class="d-flex align-items-center justify-content-between filter_and_count_main"> <div class="heading_and_count_listing"> <h2 class="cat_list_header_h2">List of <span class=count_of_showing>20</span> Best Ticketing Management Software</h2> <div class="count_of_listing">Showing <span class="starting_count">1</span> - <span class="count_of_showing">20</span> of <span class="total_count">163</span> products</div> </div> </div> <div class="software_filter_container"> <div class="filter_accordion_title customize_text text-left">Customize your search<span class="filter_accordion_title_span">:</span> <img class="angle_down" src="https://images.softwaresuggest.com/static-frontend/angle-down-black.svg" alt="dropdown"> </div> <form class="d-lg-flex align-items-center justify-content-between software_filter_container_row"> <div class="d-flex align-items-center software_filter_container_left"> <input type="hidden" name="categoryid" value="92" > <select name="features" class="features_filter_section"> <option value="">Select Features</option> <option value="event creation">Event Creation</option> <option value="ticket sales management">Ticket Sales Management</option> <option value="attendee management">Attendee Management</option> <option value="customizable ticket types">Customizable Ticket Types</option> <option value="discount codes">Discount Codes</option> <option value="payment gateway integration">Payment Gateway Integration</option> <option value="mobile ticketing">Mobile Ticketing</option> <option value="qr code scanning">Qr Code Scanning</option> <option value="check in management">Check In Management</option> <option value="event analytics">Event Analytics</option> </select> <select name="business_type" class="business_type_filter_section"> <option value="">Business Size</option> <option value="smes">Small Business</option> <option value="Mid-Market">Mid-Market</option> <option value="enterprises">Enterprise</option> </select> <select name="pricing" class="price_filter_section"> <option value="">Price</option> <option value="Pricing Available">Pricing Available</option> <option value="Deal">Deal</option> <option value="Free Trial">Free Trial</option> </select> <div class="d-flex align-items-center refresh_button_form_main" onclick="document.querySelector('.refresh_button_form').classList.add('spinn');window.location.reload();"><span class="refresh_button_form" title="Reset Filter"></span><span class="resettextmobile">Reset Filter</span></div> </div> <div class="d-flex align-items-center ml-auto software_filter_container_right"> <div class="customize_text">Sort by:</div> <select name="sort_by" class="short_by_filter_section"> <option value="" selected>Sponsored</option> <option value="Verified">Verified</option> <option value="Most Reviewed">Most Reviewed</option> <option value="Top Rated">Top Rated</option> </select> </div> </form> </div> <div class="software_list_append"> <div class="new_design_category"> <input type="hidden" class="send_on_viewmore" value='{"sw_id":"232,7349,13295,3269,772,1636,3867,374,773,2481,841,4618,13550,3286,1717,2359,41468,11817,65708,16356","cat_id":"92","name":"Ticketing Management","slug":"ticketing-management","sw_slug_keyword":"-software","country":"Singapore","country_rank":" categories_software.global_rank","page_list_no":"20","latest_design":"latest_design"}'> <input type="hidden" class="total_count_input" value='163'> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Zoho Desk"> <input type="hidden" class="ga_soft_id" value="232"> <input type="hidden" class="ga_soft_slug" value="zoho-support"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/zoho-ticketing-mgt" target="_blank" rel="sponsored nofollow noopener" data-comp-id="56"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" width="100" height="100" alt="Zoho Desk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/zoho-ticketing-mgt" target="_blank" rel="sponsored nofollow noopener" data-comp-id="56">Zoho Desk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/zoho-support/reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.6</span> <span class="rating_count" style="display: none">(59 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Zoho Desk"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/zoho-support/reviews"/> <input type="hidden" class="soft_id" value="232"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Zoho Desk powers faster issue resolution</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Ticketing Management Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview1" data-tab="overview1" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features1" data-tab="features1" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review1" data-tab="review1" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction1" data-tab="user_satisfaction1" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview1" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Free Plan</p> <p class="price_plan">$ 0</p> <p class="price_plans"><span>Agent/ Month</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Its customizable, convenient to use, and doesnt cost you a fortune. Part of Zohos 45+ strong suite of business software. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/zoho-support" target="_blank" rel="noopener">Read More About Zoho Desk</a> </p> </div> </div> </div> <div id="features1" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Zoho Desk Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex caters_text_gray"><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex caters_text_gray"><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Multi Department Support</li> <li class="col-md-4 soft_feature_list">Custom Fields And Layouts</li> <li class="col-md-4 soft_feature_list">Macros</li> <li class="col-md-4 soft_feature_list">Ticket Management</li> <li class="col-md-4 soft_feature_list">Advanced Reporting And Analytics</li> <li class="col-md-4 soft_feature_list">Time Tracking</li> <li class="col-md-4 soft_feature_list">Customer Feedback And Surveys</li> <li class="col-md-4 soft_feature_list">Sla Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/zoho-support" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review1" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/zoho-support/reviews" target="_blank" rel="noopener">4.6 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (59 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.5%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.8%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 89.2%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 87.8%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">rayan kaleem </div> <div class="author_designation">co</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Zoho Desk is a very good website and a very useful site. Zoho Desk offers robust ticket management capabilities, allowing users to categorize, prioritize, and assign tickets efficiently. The automation features help streamline repetitive tasks, improving response times.</p> <a href="https://www.softwaresuggest.com/zoho-support/reviews" target="_blank" rel="noopener">Read all 59 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction1" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Zoho Desk Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="92" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.2</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox1" name="checkbox1" value="" data-soft-slug="zoho-support" data-soft-id="232"> <label for="checkbox1">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>90%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/zoho-ticketing-mgt" data-comp-id="56" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/zoho-ticketing-mgt" data-comp-id="56" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Free Trial <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Hubspot CRM"> <input type="hidden" class="ga_soft_id" value="7349"> <input type="hidden" class="ga_soft_slug" value="hubspot-crm"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/hubspot-aff" target="_blank" rel="sponsored nofollow noopener" data-comp-id="1632"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1500723708_HubspotCRM-logo.png" width="100" height="100" alt="Hubspot CRM" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/hubspot-aff" target="_blank" rel="sponsored nofollow noopener" data-comp-id="1632">Hubspot CRM </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/hubspot-crm/reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.6</span> <span class="rating_count" style="display: none">(48 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Hubspot CRM"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/hubspot-crm/reviews"/> <input type="hidden" class="soft_id" value="7349"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by HubSpot</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Ticketing Management Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview2" data-tab="overview2" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features2" data-tab="features2" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review2" data-tab="review2" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction2" data-tab="user_satisfaction2" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview2" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Starter</p> <p class="price_plan">$ 45</p> <p class="price_plans"><span>Per Month</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> HubSpot Client Management Software helps businesses to keep a complete eye on each and every lead and touch point with those leads to track the lead status. HubSpots lead scoring system helps the sales team reduce the time and effort in filtering out the bulk... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/hubspot-crm" target="_blank" rel="noopener">Read More About Hubspot CRM</a> </p> </div> </div> </div> <div id="features2" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Hubspot CRM Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Customer Support Ticketing</li> <li class="col-md-4 soft_feature_list">Mobile Access</li> <li class="col-md-4 soft_feature_list">Sales Forecasting</li> <li class="col-md-4 soft_feature_list">Integration With Third Party Apps</li> <li class="col-md-4 soft_feature_list">Social Media Integration</li> <li class="col-md-4 soft_feature_list">Meeting Scheduling</li> <li class="col-md-4 soft_feature_list">Live Chat</li> <li class="col-md-4 soft_feature_list">Customizable Dashboards</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/hubspot-crm" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review2" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/hubspot-crm/reviews" target="_blank" rel="noopener">4.6 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (48 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 91.7%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.8%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.9%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.9%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ericseward-20240722232508.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Eric Seward </div> <div class="author_designation">Sr. Marketing Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">HubSpot CRM is a breath of fresh air compared to some other CRMs out there. It has been built with the end user in mind, making management of the platform extremely easy. Help is always a click away and extremely knowledgeable and friendly. This is a CRM you can start with, grow with, and utilize to help grow and manage your business.</p> <a href="https://www.softwaresuggest.com/hubspot-crm/reviews" target="_blank" rel="noopener">Read all 48 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction2" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Hubspot CRM Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="92" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.2</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="89" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.9</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox2" name="checkbox2" value="" data-soft-slug="hubspot-crm" data-soft-id="7349"> <label for="checkbox2">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>88.9%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/hubspot-aff" data-comp-id="1632" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/hubspot-aff" data-comp-id="1632" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Get Started <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Freshservice"> <input type="hidden" class="ga_soft_id" value="3269"> <input type="hidden" class="ga_soft_slug" value="freshservice"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/freshservice-aff" target="_blank" rel="sponsored nofollow noopener" data-comp-id="3054"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" width="100" height="100" alt="Freshservice" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/freshservice-aff" target="_blank" rel="sponsored nofollow noopener" data-comp-id="3054">Freshservice </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/freshservice/reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.4</span> <span class="rating_count" style="display: none">(7 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Freshservice"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/freshservice/reviews"/> <input type="hidden" class="soft_id" value="3269"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Cloud based ticketing system</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Ticketing Management Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview3" data-tab="overview3" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features3" data-tab="features3" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review3" data-tab="review3" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction3" data-tab="user_satisfaction3" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview3" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Starter</p> <p class="price_plan">$ 19</p> <p class="price_plans"><span>Agent/Month Billed annually</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Freshservice is a cloud-based ITIL Service Desk & IT Service Management (ITSM) solution that adds user experience on top of powerful Ticketing & Asset Management capabilities, serving more than 20,000 customers worldwide. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/freshservice" target="_blank" rel="noopener">Read More About Freshservice</a> </p> </div> </div> </div> <div id="features3" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Freshservice Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Project Management</li> <li class="col-md-4 soft_feature_list">Asset Management</li> <li class="col-md-4 soft_feature_list">Mobile App</li> <li class="col-md-4 soft_feature_list">Knowledge Base</li> <li class="col-md-4 soft_feature_list">Cmdb (configuration Management Database)</li> <li class="col-md-4 soft_feature_list">Contract Management</li> <li class="col-md-4 soft_feature_list">Automations</li> <li class="col-md-4 soft_feature_list">Change Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/freshservice" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review3" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/freshservice/reviews" target="_blank" rel="noopener">4.4 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (7 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.6%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 91.4%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 94.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 94.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Pinky Subhash Chandra Agarwal </div> <div class="author_designation">Customer Service Executive</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Freshservice is a good software for handling tickets lodged by customers to our support team, enabling smooth communication with them.</p> <a href="https://www.softwaresuggest.com/freshservice/reviews" target="_blank" rel="noopener">Read all 7 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction3" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Freshservice Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="88" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.8</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="20" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">2.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="75" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">7.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="93" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.3</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox3" name="checkbox3" value="" data-soft-slug="freshservice" data-soft-id="3269"> <label for="checkbox3">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>93.3%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/freshservice-aff" data-comp-id="3054" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/freshservice-aff" data-comp-id="3054" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Request Demo <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="RemotePC"> <input type="hidden" class="ga_soft_id" value="13295"> <input type="hidden" class="ga_soft_slug" value="remotepc"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/remotepc-helpdeskaff" target="_blank" rel="sponsored nofollow noopener" data-comp-id="13200"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1669726399_RemotePC logo.png" width="100" height="100" alt="RemotePC" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/remotepc-helpdeskaff" target="_blank" rel="sponsored nofollow noopener" data-comp-id="13200">RemotePC </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/remotepc#user-reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.5</span> <span class="rating_count" style="display: none">(4 Reviews)</span> <input type="hidden" class="solf_name_hover" value="RemotePC"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/remotepc#user-reviews"/> <input type="hidden" class="soft_id" value="13295"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">One of the best in ticketing system software list</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Ticketing Management Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview4" data-tab="overview4" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features4" data-tab="features4" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review4" data-tab="review4" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction4" data-tab="user_satisfaction4" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview4" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Free</p> <p class="price_plan">$ 0</p> <p class="price_plans"><span>Forever</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Remote PC works well for enterprises, teams, and customers. This Remote Desktop Software has a rich dashboard and plenty of features to let you connect, collaborate, and control remote sessions for PC and Mac. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/remotepc" target="_blank" rel="noopener">Read More About RemotePC</a> </p> </div> </div> </div> <div id="features4" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">RemotePC Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex caters_text_gray"><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex caters_text_gray"><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">File Transfer</li> <li class="col-md-4 soft_feature_list">Lock Host Keyboard And Mouse</li> <li class="col-md-4 soft_feature_list">Remote Sound</li> <li class="col-md-4 soft_feature_list">Whiteboard</li> <li class="col-md-4 soft_feature_list">Collaborative Access</li> <li class="col-md-4 soft_feature_list">Remote Printing</li> <li class="col-md-4 soft_feature_list">Blank Host Screen</li> <li class="col-md-4 soft_feature_list">Session Recording</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/remotepc" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review4" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/remotepc#user-reviews" target="_blank" rel="noopener">4.5 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (4 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/abhinavpuri-20240229154714.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Abhinav Puri </div> <div class="author_designation">SEO Analyst</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">This is the ease of use and security that I really liked. I had to reach out to support via chat, and the support was expedited. That's what I liked.</p> <a href="https://www.softwaresuggest.com/remotepc#user-reviews" target="_blank" rel="noopener">Read all 4 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction4" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">RemotePC Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="70" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">7.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox4" name="checkbox4" value="" data-soft-slug="remotepc" data-soft-id="13295"> <label for="checkbox4">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>95%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/remotepc-helpdeskaff" data-comp-id="13200" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/remotepc-helpdeskaff" data-comp-id="13200" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Free Trial <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Emergents | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Event Avenue"> <input type="hidden" class="ga_soft_id" value="772"> <input type="hidden" class="ga_soft_slug" value="event-avenue"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/event-avenue" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1596090181_eventavenue logo.png" width="100" height="100" alt="Event Avenue" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/event-avenue" target="_blank" rel="noopener" >Event Avenue </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/event-avenue#user-reviews" target="_blank" rel="noopener"> <span class="star_new_background">3.0</span> <span class="rating_count" style="display: none">(2 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Event Avenue"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/event-avenue#user-reviews"/> <input type="hidden" class="soft_id" value="772"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Online ticketing management software</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link emergents_color"> <span class="leaders_lable_icon_main"></span>Emergents in Ticketing Management Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview5" data-tab="overview5" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features5" data-tab="features5" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review5" data-tab="review5" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction5" data-tab="user_satisfaction5" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview5" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Economy</p> <p class="price_plan">$ 118</p> <p class="price_plans"><span>One Time</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> EventAvenue is the best industry-leading online ticketing software solution. The ticketing system provides a cost-effective online event management solution. Start selling tickets online immediately with EventAvenue - Online Ticketing Management System. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/event-avenue" target="_blank" rel="noopener">Read More About Event Avenue</a> </p> </div> </div> </div> <div id="features5" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Event Avenue Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Networking Tools</li> <li class="col-md-4 soft_feature_list">Mobile Check In</li> <li class="col-md-4 soft_feature_list">Event Planning</li> <li class="col-md-4 soft_feature_list">Email Campaigns</li> <li class="col-md-4 soft_feature_list">Social Media Integration</li> <li class="col-md-4 soft_feature_list">Onsite Management</li> <li class="col-md-4 soft_feature_list">Surveys And Feedback</li> <li class="col-md-4 soft_feature_list">Event Marketing</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/event-avenue" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review5" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/event-avenue#user-reviews" target="_blank" rel="noopener">3.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (2 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 60.0%;"></span> </div> <div class="totaL_review_list">3.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 60.0%;"></span> </div> <div class="totaL_review_list">3.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 60.0%;"></span> </div> <div class="totaL_review_list">3.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 60.0%;"></span> </div> <div class="totaL_review_list">3.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/haseeb-20240103173803.jpg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Haseeb Khan</div> <div class="author_designation">Manager Airport planning & Airport System </div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Event Avenue's ticketing management software is very efficient and reliable. The efficiency and process speed are much higher compared to other ticketing software.</p> <a href="https://www.softwaresuggest.com/event-avenue#user-reviews" target="_blank" rel="noopener">Read all 2 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction5" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Event Avenue Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="40" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">4.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox5" name="checkbox5" value="" data-soft-slug="event-avenue" data-soft-id="772"> <label for="checkbox5">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Event Avenue','772','282','92','c','1596090181_eventavenue logo.png','Event Management', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Event Avenue','772','282','92','c','1596090181_eventavenue logo.png','Event Management', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Weemss"> <input type="hidden" class="ga_soft_id" value="1636"> <input type="hidden" class="ga_soft_slug" value="weemss"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/weemss" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1462960966_13007207_608366442647682_931546416996382712_n.png" width="100" height="100" alt="Weemss" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/weemss" target="_blank" rel="noopener" >Weemss </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/weemss/write-review" target="_blank" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Event Management Just Got Better</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview6" data-tab="overview6" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features6" data-tab="features6" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview6" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section nopricing"> <p class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Weemss offers an end-to-end solution for event registration and check-in, seat reservations, awards management, online ticket sales, and a vast array of advanced features for sales promotion, data management, and task automation. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/weemss" target="_blank" rel="noopener">Read More About Weemss</a> </p> </div> </div> </div> <div id="features6" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Weemss Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Event Scheduling</li> <li class="col-md-4 soft_feature_list">Social Media Integration</li> <li class="col-md-4 soft_feature_list">Api Access</li> <li class="col-md-4 soft_feature_list">Discount Codes</li> <li class="col-md-4 soft_feature_list">Multi Language Support</li> <li class="col-md-4 soft_feature_list">Seating Management</li> <li class="col-md-4 soft_feature_list">Surveys And Feedback</li> <li class="col-md-4 soft_feature_list">Badge Printing</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/weemss" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox6" name="checkbox6" value="" data-soft-slug="weemss" data-soft-id="1636"> <label for="checkbox6">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Weemss','1636','924','92','c','1462960966_13007207_608366442647682_931546416996382712_n.png','Event Management', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Weemss','1636','924','92','c','1462960966_13007207_608366442647682_931546416996382712_n.png','Event Management', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="EAMbrace Asset Management"> <input type="hidden" class="ga_soft_id" value="3867"> <input type="hidden" class="ga_soft_slug" value="eambrace"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/eambrace" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1457695403_logo-3.png" width="100" height="100" alt="EAMbrace Asset Management" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/eambrace" target="_blank" rel="noopener" >EAMbrace Asset Management </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/eambrace/reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.6</span> <span class="rating_count" style="display: none">(8 Reviews)</span> <input type="hidden" class="solf_name_hover" value="EAMbrace Asset Management"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/eambrace/reviews"/> <input type="hidden" class="soft_id" value="3867"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Globally recognized enterprise asset management.</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Ticketing Management Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview7" data-tab="overview7" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features7" data-tab="features7" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review7" data-tab="review7" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction7" data-tab="user_satisfaction7" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview7" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">EAMbrace Lite</p> <p class="price_plan">$ 2778</p> <p class="price_plans"><span>Onetime</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> EAMbrace is designed to help organizations of all sizes better manage their assets spread across various locations. It acts as a perfect fixed asset register software. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/eambrace" target="_blank" rel="noopener">Read More About EAMbrace Asset Management</a> </p> </div> </div> </div> <div id="features7" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">EAMbrace Asset Management Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Reporting And Analytics</li> <li class="col-md-4 soft_feature_list">Financial Reporting</li> <li class="col-md-4 soft_feature_list">Asset Lifecycle Management</li> <li class="col-md-4 soft_feature_list">Integration With Erp Systems</li> <li class="col-md-4 soft_feature_list">Disposal Management</li> <li class="col-md-4 soft_feature_list">Barcode/rfid Integration</li> <li class="col-md-4 soft_feature_list">Customizable Dashboards</li> <li class="col-md-4 soft_feature_list">Alerts And Notifications</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/eambrace" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review7" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/eambrace/reviews" target="_blank" rel="noopener">4.6 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (8 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 92.5%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/dhruvgupta-20240103192711.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">islam. Pakistan </div> <div class="author_designation">Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">We are a large organization, and it was becoming a headache for us to manage our assets across various locations around the globe. Embrace has come forward to help us. It has features like asset budgeting, asset lifecycle management, depreciation management, disposal management, inventory tracking, and more. Their customer support team has a professional approach and is the best team to discuss your problems with.</p> <a href="https://www.softwaresuggest.com/eambrace/reviews" target="_blank" rel="noopener">Read all 8 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction7" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">EAMbrace Asset Management Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="92" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.2</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="20" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">2.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.6</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox7" name="checkbox7" value="" data-soft-slug="eambrace" data-soft-id="3867"> <label for="checkbox7">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>96%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('EAMbrace Asset Management','3867','3124','92','c','1457695403_logo-3.png','Fixed Asset Accounting', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('EAMbrace Asset Management','3867','3124','92','c','1457695403_logo-3.png','Fixed Asset Accounting', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="DXchange"> <input type="hidden" class="ga_soft_id" value="374"> <input type="hidden" class="ga_soft_slug" value="dxchange"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/dxchange" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1595943513_avanicimcon logo.png" width="100" height="100" alt="DXchange" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/dxchange" target="_blank" rel="noopener" >DXchange </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/dxchange/write-review" target="_blank" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Software by Avani cimcon techenologies</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview8" data-tab="overview8" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features8" data-tab="features8" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview8" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section nopricing"> <p class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> A powerful online ticket booking software can be integrated with DXchange at all levels, with an easy-to-use web interface. The flexibility to make changes to the business rules to adapt to the travel industrys ever-changing business requirements without any change to the code. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/dxchange" target="_blank" rel="noopener">Read More About DXchange</a> </p> </div> </div> </div> <div id="features8" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">DXchange Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex caters_text_gray"><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex caters_text_gray"><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Mobile Access</li> <li class="col-md-4 soft_feature_list">Dynamic Pricing</li> <li class="col-md-4 soft_feature_list">24/7 Customer Support</li> <li class="col-md-4 soft_feature_list">Multi Language Support</li> <li class="col-md-4 soft_feature_list">Inventory Management</li> <li class="col-md-4 soft_feature_list">Automated Notifications</li> <li class="col-md-4 soft_feature_list">Payment Processing</li> <li class="col-md-4 soft_feature_list">Reporting And Analytics</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/dxchange" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox8" name="checkbox8" value="" data-soft-slug="dxchange" data-soft-id="374"> <label for="checkbox8">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('DXchange','374','144','92','c','1595943513_avanicimcon logo.png','Tour and Travel Operator', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('DXchange','374','144','92','c','1595943513_avanicimcon logo.png','Tour and Travel Operator', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Doattend"> <input type="hidden" class="ga_soft_id" value="773"> <input type="hidden" class="ga_soft_slug" value="doattend"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/doattend" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1596090283_doattend logo.png" width="100" height="100" alt="Doattend" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/doattend" target="_blank" rel="noopener" >Doattend </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/doattend#user-reviews" target="_blank" rel="noopener"> <span class="star_new_background">5.0</span> <span class="rating_count" style="display: none">(1 Review)</span> <input type="hidden" class="solf_name_hover" value="Doattend"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/doattend#user-reviews"/> <input type="hidden" class="soft_id" value="773"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Online Ticketing Software for Events</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview9" data-tab="overview9" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features9" data-tab="features9" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review9" data-tab="review9" class="ripple_btn d-flex align-items-center">Review</a> </div> </div> <div id="overview9" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section nopricing"> <p class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> DoAttend is an online ticketing management system that helps to create unlimited events, receive unlimited registrations, and includes all features. You can create as many tickets as you wish to offer with this ticketing software. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/doattend" target="_blank" rel="noopener">Read More About Doattend</a> </p> </div> </div> </div> <div id="features9" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Doattend Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Social Media Integration</li> <li class="col-md-4 soft_feature_list">Email Invitations</li> <li class="col-md-4 soft_feature_list">Waitlist Management</li> <li class="col-md-4 soft_feature_list">Event Analytics</li> <li class="col-md-4 soft_feature_list">Event Calendar</li> <li class="col-md-4 soft_feature_list">Mobile App Integration</li> <li class="col-md-4 soft_feature_list">Seating Management</li> <li class="col-md-4 soft_feature_list">Multi Event Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/doattend" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review9" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/doattend#user-reviews" target="_blank" rel="noopener">5.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (1 Review)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/neelam-20240103172414.jpg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Neelam Chaurasia</div> <div class="author_designation">Sales Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">After purchasing this software, my business observed a significant rise. Now I can easily sell tickets online for any event, and I occasionally give discounts too. The personalized event page helps me set up events easily and in less time. The accessibility of this software makes it even better. I wish I had used this software earlier. Also, the price was not very high.</p> <a href="https://www.softwaresuggest.com/doattend#user-reviews" target="_blank" rel="noopener">Read Review</a> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox9" name="checkbox9" value="" data-soft-slug="doattend" data-soft-id="773"> <label for="checkbox9">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Doattend','773','283','92','c','1596090283_doattend logo.png','Event Management', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Doattend','773','283','92','c','1596090283_doattend logo.png','Event Management', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Kapture CX"> <input type="hidden" class="ga_soft_id" value="2481"> <input type="hidden" class="ga_soft_slug" value="kapture-crm"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/kapture-crm" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1567594908_Kapture_Logo..jpg" width="100" height="100" alt="Kapture CX" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/kapture-crm" target="_blank" rel="noopener" >Kapture CX </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/kapture-crm/reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.7</span> <span class="rating_count" style="display: none">(11 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Kapture CX"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/kapture-crm/reviews"/> <input type="hidden" class="soft_id" value="2481"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Gen AI powered CX, built for enterprises</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Ticketing Management Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview10" data-tab="overview10" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features10" data-tab="features10" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review10" data-tab="review10" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction10" data-tab="user_satisfaction10" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview10" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Essential</p> <p class="price_plan">$ 39</p> <p class="price_plans"><span>User/Month</span></p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Enterprise-grade Gen AI-powered omnichannel customer experience management platform built around hyper-personalization and verticalization. Kapture CX adapts to evolving customer expectations & transforms good customer experiences into great ones. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/kapture-crm" target="_blank" rel="noopener">Read More About Kapture CX</a> </p> </div> </div> </div> <div id="features10" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Kapture CX Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Customizable Dashboards</li> <li class="col-md-4 soft_feature_list">Email Integration</li> <li class="col-md-4 soft_feature_list">Analytics And Reporting</li> <li class="col-md-4 soft_feature_list">Sla Management</li> <li class="col-md-4 soft_feature_list">Live Chat</li> <li class="col-md-4 soft_feature_list">Third Party Integrations</li> <li class="col-md-4 soft_feature_list">Knowledge Base</li> <li class="col-md-4 soft_feature_list">Role Based Access Control</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/kapture-crm" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review10" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/kapture-crm/reviews" target="_blank" rel="noopener">4.7 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (11 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 85.5%;"></span> </div> <div class="totaL_review_list">4.3</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 92.7%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.9%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 94.5%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Sunil Kumar </div> <div class="author_designation">Program Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">This is a CRM that can be customized for your business. The team is skilled and understands the company's needs to tailor the workflow based on the inputs given. In addition, the omnichannel-supported platform brings all the customer apps into one contact center management browser.</p> <a href="https://www.softwaresuggest.com/kapture-crm/reviews" target="_blank" rel="noopener">Read all 11 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction10" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Kapture CX Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="94" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="30" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">3.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.6</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox10" name="checkbox10" value="" data-soft-slug="kapture-crm" data-soft-id="2481"> <label for="checkbox10">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>96%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Kapture CX','2481','1742','92','c','1567594908_Kapture_Logo..jpg','Customer Experience Management', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Kapture CX','2481','1742','92','c','1567594908_Kapture_Logo..jpg','Customer Experience Management', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Freshdesk"> <input type="hidden" class="ga_soft_id" value="841"> <input type="hidden" class="ga_soft_slug" value="freshdesk"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/freshdesk" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" width="100" height="100" alt="Freshdesk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/freshdesk" target="_blank" rel="noopener" >Freshdesk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/freshdesk/reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.5</span> <span class="rating_count" style="display: none">(26 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Freshdesk"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/freshdesk/reviews"/> <input type="hidden" class="soft_id" value="841"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Cloud-based ticketing systems to organize customer request</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Ticketing Management Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview11" data-tab="overview11" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features11" data-tab="features11" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review11" data-tab="review11" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction11" data-tab="user_satisfaction11" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview11" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Free</p> <p class="price_plan">$ 0</p> <p class="price_plans"><span>Per Month</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Freshdesk is the best ticketing management software to effortlessly prioritize customer requests, ensuring timely responses and enhanced satisfaction. Streamline support, optimize workflows, and elevate your service quality. Transform challenges into opportunities. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/freshdesk" target="_blank" rel="noopener">Read More About Freshdesk</a> </p> </div> </div> </div> <div id="features11" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Freshdesk Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Time Tracking</li> <li class="col-md-4 soft_feature_list">Agent Collision Detection</li> <li class="col-md-4 soft_feature_list">Custom Email Server</li> <li class="col-md-4 soft_feature_list">Scenario Automation</li> <li class="col-md-4 soft_feature_list">Collaboration</li> <li class="col-md-4 soft_feature_list">Mobile App</li> <li class="col-md-4 soft_feature_list">Ticketing Management</li> <li class="col-md-4 soft_feature_list">Canned Responses</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/freshdesk" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review11" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/freshdesk/reviews" target="_blank" rel="noopener">4.5 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (26 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.8%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.8%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 86.9%;"></span> </div> <div class="totaL_review_list">4.3</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 87.7%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/riccardololi-20241022093746.jpg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Riccardo Loli </div> <div class="author_designation">Account Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Thanks to Freshdesk, we are able to keep our business open, organized, and responsive by categorizing tickets by age, generating productivity data, and reviewing customer satisfaction ratings, all of which save us a lot of time. Our support processes have been greatly improved, resulting in faster response times. Thanks to automation, our agents can now respond to customer contacts much more quickly, and we can spend more time resolving complicated customer issues rather than mundane, repetitive ones. We can also categorize tickets and identify trends in customer contact through the use of processes and tagging. The ability for multiple people to access the same shared mailbox and annotate conversations internally is the biggest benefit to our organization.</p> <a href="https://www.softwaresuggest.com/freshdesk/reviews" target="_blank" rel="noopener">Read all 26 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction11" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Freshdesk Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="84" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox11" name="checkbox11" value="" data-soft-slug="freshdesk" data-soft-id="841"> <label for="checkbox11">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>84.3%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Freshdesk','841','7154','92','c','1496835039_FD_DEV_400x400.png','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Freshdesk','841','7154','92','c','1496835039_FD_DEV_400x400.png','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="ManageEngine ServiceDesk Plus"> <input type="hidden" class="ga_soft_id" value="4618"> <input type="hidden" class="ga_soft_slug" value="servicedesk-plus"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/servicedesk-plus" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" width="100" height="100" alt="ManageEngine ServiceDesk Plus" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/servicedesk-plus" target="_blank" rel="noopener" >ManageEngine ServiceDesk Plus </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/servicedesk-plus#user-reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.8</span> <span class="rating_count" style="display: none">(5 Reviews)</span> <input type="hidden" class="solf_name_hover" value="ManageEngine ServiceDesk Plus"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/servicedesk-plus#user-reviews"/> <input type="hidden" class="soft_id" value="4618"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Best Support Ticket System for Business</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Ticketing Management Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview12" data-tab="overview12" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features12" data-tab="features12" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review12" data-tab="review12" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction12" data-tab="user_satisfaction12" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview12" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Standard Edition</p> <p class="price_plan">$ 8</p> <p class="price_plans"><span>Technician/Month</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> ManageEngine ServiceDesk Plus is a web-based, easy-to-use help desk and asset management software that integrates ticketing, asset tracking, purchasing, project management, contract management, and knowledge base in one low-cost package. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/servicedesk-plus" target="_blank" rel="noopener">Read More About ManageEngine ServiceDesk Plus</a> </p> </div> </div> </div> <div id="features12" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">ManageEngine ServiceDesk Plus Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Reporting And Analytics</li> <li class="col-md-4 soft_feature_list">Cmdb</li> <li class="col-md-4 soft_feature_list">Customizable Dashboards</li> <li class="col-md-4 soft_feature_list">Contract Management</li> <li class="col-md-4 soft_feature_list">Automations</li> <li class="col-md-4 soft_feature_list">Knowledge Base</li> <li class="col-md-4 soft_feature_list">User Survey</li> <li class="col-md-4 soft_feature_list">Multi Site Support</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/servicedesk-plus" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review12" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/servicedesk-plus#user-reviews" target="_blank" rel="noopener">4.8 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (5 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Mudit Mishra </div> <div class="author_designation"></div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Well, as you know, everything has two sides. This software also has pros and cons, but overall it's nice. You must try it and observe. It isn't bad. By the way, I'm not an expert, so I can't tell you more about it. I'm really impressed by it, so I recommend everyone to use it. At least try it once. Try it first, then believe. By the way, this software gives you the best experience.</p> <a href="https://www.softwaresuggest.com/servicedesk-plus#user-reviews" target="_blank" rel="noopener">Read all 5 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction12" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">ManageEngine ServiceDesk Plus Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.6</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="70" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">7.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox12" name="checkbox12" value="" data-soft-slug="servicedesk-plus" data-soft-id="4618"> <label for="checkbox12">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>90%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('ManageEngine ServiceDesk Plus','4618','56','92','c','1490335152_ME-help-desk-software.png','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('ManageEngine ServiceDesk Plus','4618','56','92','c','1490335152_ME-help-desk-software.png','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Wolken Care"> <input type="hidden" class="ga_soft_id" value="13550"> <input type="hidden" class="ga_soft_slug" value="wolken-customer-support"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/wolken-customer-support" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1639567021_WOLKEN_CARE_LOGO_V3-min.png" width="100" height="100" alt="Wolken Care" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/wolken-customer-support" target="_blank" rel="noopener" >Wolken Care </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/wolken-customer-support/write-review" target="_blank" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Curated for customer service excellence</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview13" data-tab="overview13" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features13" data-tab="features13" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview13" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Free</p> <p class="price_plan">$ 0</p> <p class="price_plans"><span>Per Month</span></p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Wolken Service Desk for Customer Support is an AI and Cloud-native SaaS that enables enterprises to provide superior internal/external customer service and reduce the cost of support through automation, machine learning, and integrations. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/wolken-customer-support" target="_blank" rel="noopener">Read More About Wolken Care</a> </p> </div> </div> </div> <div id="features13" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Wolken Care Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Role Based Access Control</li> <li class="col-md-4 soft_feature_list">Incident Management</li> <li class="col-md-4 soft_feature_list">Knowledge Base</li> <li class="col-md-4 soft_feature_list">Self Service Portal</li> <li class="col-md-4 soft_feature_list">Ticket Management</li> <li class="col-md-4 soft_feature_list">Email Integration</li> <li class="col-md-4 soft_feature_list">Live Chat Support</li> <li class="col-md-4 soft_feature_list">Reporting And Analytics</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/wolken-customer-support" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox13" name="checkbox13" value="" data-soft-slug="wolken-customer-support" data-soft-id="13550"> <label for="checkbox13">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Wolken Care','13550','6970','92','c','1639567021_WOLKEN_CARE_LOGO_V3-min.png','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Wolken Care','13550','6970','92','c','1639567021_WOLKEN_CARE_LOGO_V3-min.png','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Faveo HelpDesk"> <input type="hidden" class="ga_soft_id" value="3286"> <input type="hidden" class="ga_soft_slug" value="faveo-helpdesk"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/faveo-helpdesk" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1556886149_logo-1.png" width="100" height="100" alt="Faveo HelpDesk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/faveo-helpdesk" target="_blank" rel="noopener" >Faveo HelpDesk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/faveo-helpdesk/reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.8</span> <span class="rating_count" style="display: none">(23 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Faveo HelpDesk"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/faveo-helpdesk/reviews"/> <input type="hidden" class="soft_id" value="3286"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Simplifying Customer support</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Ticketing Management Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview14" data-tab="overview14" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features14" data-tab="features14" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review14" data-tab="review14" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction14" data-tab="user_satisfaction14" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview14" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">HELP DESK ENTERPRISE</p> <p class="price_plan">$ 5500</p> <p class="price_plans"><span>Onetime</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Faveo is specifically designed to cater to the needs of startups and SMEs, empowering them with a state-of-the-art, ticket-based support system. In today’s competitive startup scenario, customer retention is one of the major challenges. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/faveo-helpdesk" target="_blank" rel="noopener">Read More About Faveo HelpDesk</a> </p> </div> </div> </div> <div id="features14" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Faveo HelpDesk Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Multi Channel Support</li> <li class="col-md-4 soft_feature_list">Customer Portal</li> <li class="col-md-4 soft_feature_list">Role Based Access Control</li> <li class="col-md-4 soft_feature_list">Customizable Ticket Fields</li> <li class="col-md-4 soft_feature_list">Mobile App</li> <li class="col-md-4 soft_feature_list">Canned Responses</li> <li class="col-md-4 soft_feature_list">Service Catalog</li> <li class="col-md-4 soft_feature_list">Automated Ticket Routing</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/faveo-helpdesk" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review14" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/faveo-helpdesk/reviews" target="_blank" rel="noopener">4.8 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (23 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.5%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 94.8%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.7%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 97.4%;"></span> </div> <div class="totaL_review_list">4.9</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Manisha Nayak </div> <div class="author_designation">IT manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">It is good ticketing software. It is very easy to use, which has made our process smoother. The backend support team is also nice, and we receive on-time support from them.</p> <a href="https://www.softwaresuggest.com/faveo-helpdesk/reviews" target="_blank" rel="noopener">Read all 23 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction14" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Faveo HelpDesk Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.6</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="99" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.9</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox14" name="checkbox14" value="" data-soft-slug="faveo-helpdesk" data-soft-id="3286"> <label for="checkbox14">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>98.5%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Faveo HelpDesk','3286','2581','92','c','1556886149_logo-1.png','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Faveo HelpDesk','3286','2581','92','c','1556886149_logo-1.png','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="LiveAgent"> <input type="hidden" class="ga_soft_id" value="1717"> <input type="hidden" class="ga_soft_slug" value="liveagent"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/liveagent" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1416479958_logo-liveagent.png" width="100" height="100" alt="LiveAgent" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/liveagent" target="_blank" rel="noopener" >LiveAgent </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/liveagent/reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.8</span> <span class="rating_count" style="display: none">(43 Reviews)</span> <input type="hidden" class="solf_name_hover" value="LiveAgent"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/liveagent/reviews"/> <input type="hidden" class="soft_id" value="1717"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">A fully-featured help desk software</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Ticketing Management Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview15" data-tab="overview15" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features15" data-tab="features15" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review15" data-tab="review15" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction15" data-tab="user_satisfaction15" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview15" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Small</p> <p class="price_plan">$ 9</p> <p class="price_plans"><span>Agent/Month</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> LiveAgent is fully equipped help-desk and live-chat software. LiveAgent enables you to streamline all your communication channels into one universal inbox, which can be accessed by your whole customer support team. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/liveagent" target="_blank" rel="noopener">Read More About LiveAgent</a> </p> </div> </div> </div> <div id="features15" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">LiveAgent Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Chat Transfer</li> <li class="col-md-4 soft_feature_list">Ticketing System</li> <li class="col-md-4 soft_feature_list">Canned Responses</li> <li class="col-md-4 soft_feature_list">Proactive Chat</li> <li class="col-md-4 soft_feature_list">Automated Ticket Distribution</li> <li class="col-md-4 soft_feature_list">Chat Routing</li> <li class="col-md-4 soft_feature_list">File Sharing</li> <li class="col-md-4 soft_feature_list">Internal Chat</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/liveagent" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review15" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/liveagent/reviews" target="_blank" rel="noopener">4.8 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (43 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.3%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.7%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.8%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 97.2%;"></span> </div> <div class="totaL_review_list">4.9</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Jozef </div> <div class="author_designation">Owner</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">We love using live agents on a daily basis. It saves us lots of time. We know when and what to do. We do not forget to write to any of our customers. And it's straightforward to use.</p> <a href="https://www.softwaresuggest.com/liveagent/reviews" target="_blank" rel="noopener">Read all 43 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction15" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">LiveAgent Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.6</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox15" name="checkbox15" value="" data-soft-slug="liveagent" data-soft-id="1717"> <label for="checkbox15">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>90%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('LiveAgent','1717','988','92','c','1416479958_logo-liveagent.png','Live Chat', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('LiveAgent','1717','988','92','c','1416479958_logo-liveagent.png','Live Chat', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Emergents | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Vision Helpdesk"> <input type="hidden" class="ga_soft_id" value="2359"> <input type="hidden" class="ga_soft_slug" value="vision-helpdesk"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/vision-helpdesk" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1431074554_vh-logo-300.png" width="100" height="100" alt="Vision Helpdesk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/vision-helpdesk" target="_blank" rel="noopener" >Vision Helpdesk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/vision-helpdesk/reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.2</span> <span class="rating_count" style="display: none">(6 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Vision Helpdesk"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/vision-helpdesk/reviews"/> <input type="hidden" class="soft_id" value="2359"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Help Desk, Satellite Help Desk, ITIL ITSM Service </p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link emergents_color"> <span class="leaders_lable_icon_main"></span>Emergents in Ticketing Management Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview16" data-tab="overview16" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features16" data-tab="features16" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review16" data-tab="review16" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction16" data-tab="user_satisfaction16" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview16" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Starter Help Desk</p> <p class="price_plan">$ 12</p> <p class="price_plans"><span>Per Agent/Month/Billed Annually</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Vision Helpdesk is a customer support platform that offers Help Desk Software, Multi-Company Help Desk, ITIL ITSM Service Desk Software, and Live Chat Software. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/vision-helpdesk" target="_blank" rel="noopener">Read More About Vision Helpdesk</a> </p> </div> </div> </div> <div id="features16" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Vision Helpdesk Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Automation Rules</li> <li class="col-md-4 soft_feature_list">Live Chat</li> <li class="col-md-4 soft_feature_list">Customizable Workflows</li> <li class="col-md-4 soft_feature_list">Time Tracking</li> <li class="col-md-4 soft_feature_list">Change Management</li> <li class="col-md-4 soft_feature_list">Problem Management</li> <li class="col-md-4 soft_feature_list">Multi Channel Support</li> <li class="col-md-4 soft_feature_list">Knowledge Base</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/vision-helpdesk" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review16" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/vision-helpdesk/reviews" target="_blank" rel="noopener">4.2 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (6 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 86.7%;"></span> </div> <div class="totaL_review_list">4.3</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Brian C. </div> <div class="author_designation"></div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">It keeps track of conversations to follow and fix issues and handles the routing algorithm to maintain automated routing. It includes estimating costs, management, debugging, performance, and quality assurance that are necessary for large enterprises. It is supportive on both Android and iOS, as well as web apps, to improve companies' working efficiency and increase productivity.</p> <a href="https://www.softwaresuggest.com/vision-helpdesk/reviews" target="_blank" rel="noopener">Read all 6 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction16" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Vision Helpdesk Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="84" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="20" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">2.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="75" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">7.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="86" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.6</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox16" name="checkbox16" value="" data-soft-slug="vision-helpdesk" data-soft-id="2359"> <label for="checkbox16">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>86%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Vision Helpdesk','2359','1628','92','c','1431074554_vh-logo-300.png','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Vision Helpdesk','2359','1628','92','c','1431074554_vh-logo-300.png','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Ticket Tailor"> <input type="hidden" class="ga_soft_id" value="41468"> <input type="hidden" class="ga_soft_slug" value="ticket-tailor"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/ticket-tailor" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561703688877_b_70.png" width="100" height="100" alt="Ticket Tailor" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/ticket-tailor" target="_blank" rel="noopener" >Ticket Tailor </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/ticket-tailor#user-reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.5</span> <span class="rating_count" style="display: none">(2 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Ticket Tailor"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/ticket-tailor#user-reviews"/> <input type="hidden" class="soft_id" value="41468"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by Ticket Tailor</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Ticketing Management Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview17" data-tab="overview17" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features17" data-tab="features17" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review17" data-tab="review17" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction17" data-tab="user_satisfaction17" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview17" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section nopricing"> <p class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Ticket Tailor is a dependable and trustworthy ticketing software, ideal for diverse events. Its robust features ensure seamless ticket management, making it a reliable choice for organizers seeking efficiency and security in handling ticket sales and attendee information. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/ticket-tailor" target="_blank" rel="noopener">Read More About Ticket Tailor</a> </p> </div> </div> </div> <div id="features17" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Ticket Tailor Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Event Promotion Tools</li> <li class="col-md-4 soft_feature_list">Customizable Event Pages</li> <li class="col-md-4 soft_feature_list">Payment Processing</li> <li class="col-md-4 soft_feature_list">Customizable Order Forms</li> <li class="col-md-4 soft_feature_list">Discount Codes</li> <li class="col-md-4 soft_feature_list">Real Time Sales Analytics</li> <li class="col-md-4 soft_feature_list">Donation Collection</li> <li class="col-md-4 soft_feature_list">Ticket Transfers</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/ticket-tailor" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review17" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/ticket-tailor#user-reviews" target="_blank" rel="noopener">4.5 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (2 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/samantharae-20240103193640.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Samantha Rae </div> <div class="author_designation">Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">We only used the free trial. We're not sure if we will continue, but it sounds like we might in the future. This software is nicely laid out. We liked how it looked.</p> <a href="https://www.softwaresuggest.com/ticket-tailor#user-reviews" target="_blank" rel="noopener">Read all 2 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction17" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Ticket Tailor Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox17" name="checkbox17" value="" data-soft-slug="ticket-tailor" data-soft-id="41468"> <label for="checkbox17">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>80%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Ticket Tailor','41468','41050','92','c','1561703688877_b_70.png','Event Management', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Ticket Tailor','41468','41050','92','c','1561703688877_b_70.png','Event Management', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Emergents | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="WixAnswers.com"> <input type="hidden" class="ga_soft_id" value="11817"> <input type="hidden" class="ga_soft_slug" value="wix-answers"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/wix-answers" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1598343312_Webp.net-resizeimage.png" width="100" height="100" alt="WixAnswers.com" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/wix-answers" target="_blank" rel="noopener" >WixAnswers.com </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/wix-answers#user-reviews" target="_blank" rel="noopener"> <span class="star_new_background">3.0</span> <span class="rating_count" style="display: none">(2 Reviews)</span> <input type="hidden" class="solf_name_hover" value="WixAnswers.com"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/wix-answers#user-reviews"/> <input type="hidden" class="soft_id" value="11817"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">The only platform with all support channels in one</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link emergents_color"> <span class="leaders_lable_icon_main"></span>Emergents in Ticketing Management Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview18" data-tab="overview18" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features18" data-tab="features18" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review18" data-tab="review18" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction18" data-tab="user_satisfaction18" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview18" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Self Service</p> <p class="price_plan">$ 24</p> <p class="price_plans"><span>Per Month</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Wix Answers is the industry’s first cloud-based customer support solution that consolidates all support channels under the same platform, so any business can deliver quality customer support, increase agent efficiency, and boost customer satisfaction. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/wix-answers" target="_blank" rel="noopener">Read More About WixAnswers.com</a> </p> </div> </div> </div> <div id="features18" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">WixAnswers.com Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Automation Rules</li> <li class="col-md-4 soft_feature_list">Agent Collision Detection</li> <li class="col-md-4 soft_feature_list">Customizable Branding</li> <li class="col-md-4 soft_feature_list">Mobile App</li> <li class="col-md-4 soft_feature_list">User Permissions</li> <li class="col-md-4 soft_feature_list">Customizable Templates</li> <li class="col-md-4 soft_feature_list">Analytics And Reporting</li> <li class="col-md-4 soft_feature_list">Feedback And Surveys</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/wix-answers" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review18" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/wix-answers#user-reviews" target="_blank" rel="noopener">3.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (2 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 60.0%;"></span> </div> <div class="totaL_review_list">3.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 50.0%;"></span> </div> <div class="totaL_review_list">2.5</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/syedali-20240103183917.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">syed ali </div> <div class="author_designation">manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">I've been using Wix Answers for a few months to manage my business's customer service operations, and I'm impressed. The platform is intuitive and user-friendly, making it easy to set up and manage support tickets efficiently. The excellent customization options allow me to tailor the platform to meet my business's specific needs and brand guidelines.</p> <a href="https://www.softwaresuggest.com/wix-answers#user-reviews" target="_blank" rel="noopener">Read all 2 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction18" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">WixAnswers.com Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="55" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox18" name="checkbox18" value="" data-soft-slug="wix-answers" data-soft-id="11817"> <label for="checkbox18">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>100%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('WixAnswers.com','11817','11226','92','c','1598343312_Webp.net-resizeimage.png','Customer Service', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('WixAnswers.com','11817','11226','92','c','1598343312_Webp.net-resizeimage.png','Customer Service', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="TicketsCandy"> <input type="hidden" class="ga_soft_id" value="65708"> <input type="hidden" class="ga_soft_slug" value="ticketscandy"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/ticketscandy" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1666272210_TicketsCandy logo.png" width="100" height="100" alt="TicketsCandy" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/ticketscandy" target="_blank" rel="noopener" >TicketsCandy </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/ticketscandy#user-reviews" target="_blank" rel="noopener"> <span class="star_new_background">5.0</span> <span class="rating_count" style="display: none">(1 Review)</span> <input type="hidden" class="solf_name_hover" value="TicketsCandy"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/ticketscandy#user-reviews"/> <input type="hidden" class="soft_id" value="65708"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by TicketsCandy</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview19" data-tab="overview19" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features19" data-tab="features19" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review19" data-tab="review19" class="ripple_btn d-flex align-items-center">Review</a> </div> </div> <div id="overview19" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section nopricing"> <p class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> TicketsCandy is an innovative software designed to streamline event ticketing. It offers user-friendly interfaces, real-time analytics, and secure payment processing, ensuring a seamless experience for both organizers and attendees. Boost your events success with TicketsCandys efficient and reliable ticketing solutions. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/ticketscandy" target="_blank" rel="noopener">Read More About TicketsCandy</a> </p> </div> </div> </div> <div id="features19" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">TicketsCandy Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Mobile Ticketing</li> <li class="col-md-4 soft_feature_list">Refund Management</li> <li class="col-md-4 soft_feature_list">Waitlist Management</li> <li class="col-md-4 soft_feature_list">Customizable Event Pages</li> <li class="col-md-4 soft_feature_list">Custom Branding</li> <li class="col-md-4 soft_feature_list">Event Check In App</li> <li class="col-md-4 soft_feature_list">Api Access</li> <li class="col-md-4 soft_feature_list">Event Promotion Tools</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/ticketscandy" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review19" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/ticketscandy#user-reviews" target="_blank" rel="noopener">5.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (1 Review)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 60.0%;"></span> </div> <div class="totaL_review_list">3.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/dukhtarehabib-20240103184700.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Dukhtar e Habib </div> <div class="author_designation">manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">TicketsCandy is a solid and productive internet ticketing platform that offers a wide assortment of event tickets, including concerts, sports, and theater shows, and more. The site has an easy-to-use interface, making browsing and purchasing tickets simple. The search function is fast and accurate, and users can filter their search results by date, venue, event type, and price range. TicketsCandy offers competitive ticket prices, and users can find great deals on events nationwide. The platform also provides detailed event information, including seating charts, event schedules, and ticket prices, which allows users to make informed decisions before purchasing. Customer service is top-notch, and users can contact the company via email or phone for assistance. TicketsCandy also offers a 100% money-back guarantee on all purchases, ensuring that users are satisfied with their ticket-buying experience. TicketsCandy is a reliable and convenient platform that offers a wide selection of event tickets at competitive prices. Its easy-to-use interface and excellent customer service make it a go-to choice for purchasing event tickets.</p> <a href="https://www.softwaresuggest.com/ticketscandy#user-reviews" target="_blank" rel="noopener">Read Review</a> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox19" name="checkbox19" value="" data-soft-slug="ticketscandy" data-soft-id="65708"> <label for="checkbox19">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>90%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('TicketsCandy','65708','1534012','92','c','1666272210_TicketsCandy logo.png','Online Event Ticketing', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('TicketsCandy','65708','1534012','92','c','1666272210_TicketsCandy logo.png','Online Event Ticketing', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Salesforce"> <input type="hidden" class="ga_soft_id" value="16356"> <input type="hidden" class="ga_soft_slug" value="salesforce"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/salesforce" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1628683245_Salesforce logo1.jpg" width="100" height="100" alt="Salesforce" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/salesforce" target="_blank" rel="noopener" >Salesforce </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/salesforce/reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.5</span> <span class="rating_count" style="display: none">(147 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Salesforce"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/salesforce/reviews"/> <input type="hidden" class="soft_id" value="16356"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">#1 CRM & support solution for growing businesses</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Ticketing Management Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview20" data-tab="overview20" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features20" data-tab="features20" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review20" data-tab="review20" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction20" data-tab="user_satisfaction20" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview20" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Starter Suite</p> <p class="price_plan">$ 25</p> <p class="price_plans"><span>User/Month</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Salesforce makes it easy for small businesses and startups to build stronger client relationships with an all-in-one sales and support solution that is easy to use, set up, and maintain - best client management software with standard cost. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/salesforce" target="_blank" rel="noopener">Read More About Salesforce</a> </p> </div> </div> </div> <div id="features20" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Salesforce Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex caters_text_gray"><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Workflow Automation</li> <li class="col-md-4 soft_feature_list">Marketing Automation</li> <li class="col-md-4 soft_feature_list">Customizable Dashboards</li> <li class="col-md-4 soft_feature_list">Einstein Ai</li> <li class="col-md-4 soft_feature_list">Lead Management</li> <li class="col-md-4 soft_feature_list">Customer Service Management</li> <li class="col-md-4 soft_feature_list">Mobile Access</li> <li class="col-md-4 soft_feature_list">Territory Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/salesforce" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review20" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/salesforce/reviews" target="_blank" rel="noopener">4.5 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (147 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.9%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 89.5%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.0%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 87.5%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Anselm Knights </div> <div class="author_designation">Chairperson</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Salesforce is a solid CRM tool I use to manage sales, customer service, and marketing in one spot. Since it’s cloud-based, I can access it from anywhere, which is super convenient. It does have a bit of a learning curve and can get pricey, but it’s worth it if you need something flexible and powerful for your team.</p> <a href="https://www.softwaresuggest.com/salesforce/reviews" target="_blank" rel="noopener">Read all 147 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction20" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Salesforce Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="89" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.9</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox20" name="checkbox20" value="" data-soft-slug="salesforce" data-soft-id="16356"> <label for="checkbox20">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>88.1%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex 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class="trending_customer_sticky"></div> </div>  </div> <div class="call_popup_main"></div> </div> <div class="listing_main_tabcontent bguide_tab_content"> <div id="buyers_guide_tab" class="row"> <div class="col-12"> <script> var buyer_guide_soft_list_top = 'assas'; </script> <div class="top_software_recomend"></div> </div> <div class="col-sm-12 col-xl-4 sidebar_bguide"> <div class="b_guide_sidebar"> <span class="b_guide_sidebar_title d-flex align-items-center"><span class="buyers_guide_toc_icon"></span> Table of Content</span> <div class="main_toc_content"><ol class="b_guide_sidebar_ol"> <li><a href="#sidebartab_0">Ticketing Management Software: A Buyer's Guide</a></li> <li><a href="#sidebartab_1">Why Should You Use Ticket Management Software in Your Business?</a></li> <li><a href="#sidebartab_2">Reasons to Invest in Ticketing Tools</a></li> <li><a href="#sidebartab_3">What are the Features of the Ticketing Management System?</a></li> <li><a href="#sidebartab_4">How to Choose the Best Ticketing Management Software?</a></li> <li><a href="#sidebartab_5">11 Best Ticketing Management Software</a></li> </ol></div> </div> </div> <div class="col-sm-12 col-xl-8"> <div class="cat_disc_section cat_page_disc_section"> <div class="cat_disc_div"> <p><img alt="Ticketing Management Software Guide" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3-ap-southeast-1.amazonaws.com/pageimages/ticketing-management-Software-guides.png" /></p> <h2><a id="guide" name="guide"><span style="color:#000000"><strong>Ticketing Management Software: A Buyer's Guide</strong></span></a></h2> <p>When a customer files a demand for assistance in any aspect of your business, he/she is given a ticket number that specifically adheres to their query number. This helps them check the details of their query effectively and facilitates greater ease of response from the help desk stand.</p> <p>Ticketing software is a virtual helpdesk that assists a customer in generating query numbers while tracking their progress to generate a better response from any aspect of your business’s manual desk.</p> <p>Online ticket management system is a standard digitalization of communication, supporting the leaking taps of dissatisfaction. Moreover, the procedure of ticket management software is simple. Each customer’s filed demand receives a reference number with an automated response ensuring an ultimate contact point.</p> <p>Furthermore, as a ticket number given to an individual, this identity cuts down on unnecessary traffic on the helpline numbers, seeking an immediate answer. Hence, IT ticketing systems make things easier for businesses or services to streamline only a handful of employees and enhance their capabilities to help scale the impact and maintenance of compliance, accessed through top-notch technology.</p> <p>The standard digitalization of this procedure is brought about by ticket management software and <a href="https://www.softwaresuggest.com/help-desk-software" rel="noopener noreferrer" target="_blank">help desk software</a>. Ticketing tools provide exclusive ticket generation and management for greater ease of functional operation for both the customer and the business end. There have been quite a lot of innovative improvements in the field of software development concerning this aspect.</p> <p>The nature of the issues raised can vary greatly from business to business and across the range of end-users. Henceforth, it gets really difficult to segregate and organize the same. Manually, it is heavier on the pockets and gets cumbersome. That is why all organizations need a way to efficiently deal with the issues and requests raised by their customers and other users of their services/products.</p> <h2><a id="why-use" name="why-use"><span style="color:#000000"><strong>Why Should You Use Ticket Management Software in Your Business?</strong></span></a></h2> <ol> <li> <p>The increasing digitalization demands automation of this manual task for a better economic stand.</p> </li> <li> <p>Have greater consistency in dealing with the queries of the clients</p> </li> <li> <p>Reduce the time complexity and provide for the smooth functioning of the help desk department</p> </li> <li> <p>Highly essential for large-scale businesses that involve massive ticket generations</p> </li> <li> <p>Provide detailed analysis reports for the business outputs in terms of the tickets generated</p> </li> <li> <p>Provide greater <a href="https://www.softwaresuggest.com/blog/complete-guide-to-customer-value-and-satisfaction/" target="_blank">customer satisfaction</a> and client retention</p> </li> </ol> <h2><a id="reasos-to-invest" name="reasos-to-invest"><span style="color:#000000"><strong>Reasons to Invest in Ticketing Tools</strong></span></a></h2> <p>It is possible to address issues related to ticketing without using appropriate ticketing software, but they won’t be dealt with efficiently and effectively. This is why a fit-for-purpose top ticketing system is essential, as it captures all the issues, matches them, monitors them, and records them.</p> <ol> <li> <h3><strong>Ticket tracking tools help efficiently assemble and assign queries/complaints.</strong></h3> <ul> <li> <p>Ticket software is the utmost prerequisite for amassing a high-end database to manage daily data generated effectively.</p> </li> <li> <p>Best ticketing systems actively involve customization features for different functionalities per business requirements.</p> </li> <li> <p>This ticketing software envelops greater categorization levels for handling various issues better.</p> </li> <li> <p>Online ticket software focuses on an automatic ticket generation facility and issues the complaints/queries to the corresponding authority in charge while providing creative and smart solutions - implemented as per user specifications.</p> </li> </ul> </li> <li> <h3><strong>IT ticketing tools save time and resources for the business</strong></h3> <ul> <li> <p>Support ticket tools generate real-time updating of data. It ensures a non-duplication of the same with unique identification numbers assigned to each query/complaint only for better business management.</p> </li> <li> <p>A ticket management software generates a detailed daily report regarding incident/issue tickets and assets, a cross-platform integration for better compatibility standards.</p> </li> <li> <p>On-location and active management of the tickets become redundant with remote incident tickets and session generation as the apt features for better time complexity. This is indeed one of the best advantages of ticketing software.</p> </li> </ul> </li> <li> <h3><strong>Online ticketing software declutters your email with automated responses</strong></h3> <ul> <li> <p>Response to individual emails is forgone with push-button custom alerts and email notifications for enhanced query handling and communication. This is one of the main reasons for investing in the online ticketing system.</p> </li> <li> <p>The automatization of received inbound email conversions and attachments to a new ticket makes it easier to monitor.</p> </li> <li> <p><a href="https://www.softwaresuggest.com/blog/collaboration-techniques-to-improve-team-performance/">Increased performance</a> with continuous feedback</p> </li> <li> <p>The ticket management system provides the facility for customer feedback and analysis of the performance of the help desk department.</p> </li> <li> <p>It is built on a highly effective, user-friendly interface for better navigation facilities.</p> </li> </ul> </li> <li> <h3><strong>Support ticket system benefits your customer to the maximum</strong></h3> <ul> <li> <p>The facility of ticket management tools adds transparency to your processes and keeps the customers and the employees in the loop. It helps employees as they get to know what prior information has already been passed to them by another operator.</p> </li> <li> <p>Integrating this ticketing software with other tools, such as live chat, is easier to integrate and ensures a holistic support system for dealing with technical glitches.</p> </li> <li> <p>In the ticketing software, there is a full-time availability of ticket tracking status facility – for both parties.</p> </li> <li> <p>With these features giving you ample reasons to opt for the best ticketing software, buying this ticket raising tool would still require a few elements.</p> </li> </ul> </li> <li> <h3><strong>The reliability quotient of the support ticket Tools should be high</strong></h3> <ul> <li> <p>The user interface, more so if it is 100% web-hosted, with an extremely thorough recovery plan, should be in place. It should be easy to handle both for the authorities as well as the corresponding end-client. And also be able to handle the data in servers without crashing often.</p> </li> </ul> </li> <li> <h3><strong>IT ticketing tools integrate with your current tools and systems</strong></h3> <ul> <li> <p>For the sake of accuracy, select a ticketing software that integrates well with the tools you are currently using. These tools include a help desk, existing mail, a <a href="https://www.softwaresuggest.com/live-chat-software">live chat system</a>, and a website.</p> </li> </ul> </li> </ol> <h2><a id="features" name="features"><span style="color:#000000"><strong>What are the Features of the Ticketing Management System?</strong></span></a></h2> <p><img alt="Features of the Ticketing Management System" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/features-of-the-ticketing-management-system.jpg" /></p> <p><span style="color:#000000">Best ticketing tools allow you to assign tickets and create labels by checking the availability of the various modules to decide whether the software is worth the investment. We believe that information is power! The installation details and the necessary maintenance steps in this ticketing software are to be known to ensure a better performance of your business in the future.</span></p> <p><span style="color:#000000">In business, the consistency and communication ability offered allows for faster expansion and retention of already established benefits. Therefore, ticketing tools ensure the same through a single, integrated mechanism, reducing reliance on individual staff skills, experience, and knowledge.</span></p> <p>Without a ticket management system, driving service requests and other routine communications may be hindered, making many end-users uncomfortable. Hence, to increase commitment towards addressing the issues, an organization/business or a company needs to renew capacities to deal with customers/clients exercising their rights and voicing their opinions – on an organized ticketing platform. Online ticketing software creates a better scope to understand each requirement and expectation.</p> <p><span style="color:#000000">Suitably established and maintained, the </span>best ticket system can<span style="color:#000000"> provide all this and more. The ticket management system can form a standardized basis for continual product/service improvement. Apart from that, it also benefits the expansion of an organization.</span></p> <p><span style="color:#000000">A ticketing management system is unbiased support software that manages users, irrespective of which side of the coin they lay!</span></p> <ol> <li> <h3><span style="color:#000000"><strong>Reporting and Analysis</strong></span></h3> <p><span style="color:#000000">It is possible to solve vital business problems that affect daily operations by identifying the root causes of common issues. You can generate reports to investigate ticket progress and study group performance. By understanding what IT spends its time on, what kinds of issues are reported, and how to enhance the systems, you will be able to sustain smooth processes in the future.</span></p> </li> <li> <h3><span style="color:#000000"><strong>Routing, Categorizing, & Tagging Tickets</strong></span></h3> <p><span style="color:#000000">To <a href="https://www.softwaresuggest.com/blog/improve-customer-service-with-helpdesk-software/">provide the best customer service</a>, larger enterprises shouldn't just centralize communications. Agents need to know the status of a ticket and what steps they should take, such as routing it to another agent or handling it themselves.</span></p> <p><span style="color:#000000">In addition to categorizing and tagging tickets, ticket management systems allow users to filter support tickets by skill and knowledge. These categories and tags enable large, siloed teams to place tickets with the agents who are most likely to respond.</span></p> </li> <li> <h3><span style="color:#000000"><strong>Self-Service Portal</strong></span></h3> <p><span style="color:#000000">Self-service is popular with customers, especially with 40% of them preferring it. Customers and helpdesk agents will benefit from a self-service portal because by offering a self-service portal, customers will be able to solve common problems themselves, resulting in fewer lower-priority tickets for your helpdesk ticketing system.</span></p> <p><span style="color:#000000">Also, a knowledge administration portal allows teams to find solutions to customer questions quickly.</span></p> </li> <li> <h3><span style="color:#000000"><strong>Multi-Channel Support</strong></span></h3> <p><span style="color:#000000">Service requests should be easy to submit. Users must be able to report problems through numerous channels and obtain support through the medium that fits them best. Multi-channel support improves the support experience while keeping your IT team organized. </span></p> <p><span style="color:#000000">It includes email, social media, live chat, phone, or the help desk, depending on what is most convenient for your users.</span></p> </li> <li> <h3><span style="color:#000000"><strong>Security</strong></span></h3> <p><span style="color:#000000">The best IT ticketing system software should protect your sensitive data, as customer details are often attached to service tickets, passwords exchanged, and so on. Both ticketing systems have benefits and drawbacks, but security remains a concern in all cases. </span></p> </li> </ol> <h2><a id="how-to-choose" name="how-to-choose"><span style="color:#000000"><strong>How to Choose the Best Ticketing Management Software?</strong></span></a></h2> <p><img alt="How to Choose the Best Ticketing Management Software?" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/how-to-choose-the-best-ticketing-software.jpg" /></p> <p><span style="color:#000000">We know there are lots of </span>ticket management solution<span style="color:#000000"> available in the market, and to help you get through it, we have created the following easy-to-use software guide to help you select the best IT support ticket system:</span></p> <ol> <li> <h3><span style="color:#000000"><strong>Decide on the Budget</strong></span></h3> <p><span style="color:#000000">If you are a small business, don't underestimate yourself by assuming that you cannot afford good ticketing Management software. There are lots of solutions available in the market that are reasonably priced and available within your limited budget.</span></p> <p><span style="color:#000000">Many SMBs ignore ticketing management solutions while allocating their technology budget, presuming that an email address and a phone number will suffice. The truth is ticketing software has a lot of benefits that will positively affect your bottom-line results.</span></p> <p><span style="color:#000000">Many </span>ticket raising software<span style="color:#000000"> solutions have hidden charges or limitations on the plan you want to try. Beware of such pitfalls and find a ticketing management software that fits all your requirements and provides you with all the features needed at the best price possible.</span></p> <p><span style="color:#000000">If you are a small team, first start with a free plan. As your team expands, you can add the features you want to run the support shown by switching to a higher plan to suit your business needs.</span></p> <p><span style="color:#000000">Choose software that is compatible with the software used by other departments. For example, your ticketing Management software should retrieve the payment details from your payment software while addressing the customer complaint.</span></p> </li> <li> <h3><span style="color:#000000"><strong>On-premise and SAAS solution</strong></span></h3> <p><span style="color:#000000">There are two types of ticketing management software,</span></p> <p><span style="color:#000000">a) On-premise</span></p> <p><span style="color:#000000">b) SaaS solution</span></p> <p><span style="color:#000000">Both have cons and pros, which we will discuss in this section. The ultimate choice is yours.</span></p> <h4><span style="color:#000000"><strong>a) On-Premise</strong></span></h4> <p><span style="color:#000000">It is the software you install locally on a server that you will need to purchase separately.</span></p> <p><span style="color:#000000"><em>Pros:</em> If data security is your biggest concern, then it is best to keep your data in-house so that the service providers cannot take advantage of the economic scale. Your data is way too secure when managed on your server.</span></p> <p><span style="color:#000000"><em>Cons:</em> Not only does it require a server, but it also needs an IT professional who will manage it in the long term.</span></p> <h4><span style="color:#000000"><strong>b) SAAS Solution</strong></span></h4> <p><span style="color:#000000">It is both hosted as well as managed on the cloud.</span></p> <p><span style="color:#000000"><em>Pros:</em> SAAS solutions are cheaper, easier to use, and not required to be installed on your server.</span></p> <p><span style="color:#000000">Also, if your support team uses smartphones to access customer information, then SAAS-based solutions offering cross-platform support can be like a cherry on the cake.</span></p> <p><span style="color:#000000"><em>Cons:</em> A cloud-based solution requires an internet connection to function, and if you are planning your data on off-premise servers, data security, and governance becomes a big concern.</span></p> </li> <li> <h3><span style="color:#000000"><strong>Features</strong></span></h3> <p>Create a list of features and divide them into "essential" and "Nice to have" features.</p> <p>A good option is to ask your customer support teams to write down all the features that come to mind and divide them into either of the two buckets.</p> <p>Essential Features: If your IT service desk doesn't do X, you cannot provide the customer service you want.</p> <p>Nice-to-have Features: If the help desk provides the X feature, then you can use it best to create a better customer experience.</p> <p>Keep the former list as short as possible to give you the best opportunity to satisfy your customer needs. Use this list when comparing different solutions and check which one best suits your business needs.</p> <p>Some of the channels through which the customers can reach you:</p> <p>- Team inbox</p> <p>- Chat Support</p> <p>- Phone support</p> <p>- Forums</p> </li> <li> <h3><span style="color:#000000"><strong>Security</strong></span></h3> <p><span style="color:#000000">In many cases, your online ticketing system will pass your client data back and forth. This data may contain important information such as name, contact number, user IDs, emails, passwords, addresses, and other sensitive information you would not want outsiders to know about.</span></p> <p><span style="color:#000000">To avoid such circumstances, ensure the tool you select is secured both in data transfer and environment. Say, for example, if you are using an email-driven ticketing system, make sure you have SSL or some other form of encryption to secure the t</span><span style="color:#000000">icketing management software.</span></p> </li> <li> <h3><span style="color:#000000"><strong>An Up-to-Date Knowledge Base</strong></span></h3> <p><span style="color:#000000">It is a <a href="https://www.softwaresuggest.com/customer-self-service-software" target="_blank">self-service tool that will help your customers</a> find information about your product. It will allow you to answer the FAQs, publish information about the product features and their pricing, and everything else you would like your customers to know about your product.</span></p> <p><span style="color:#000000">Using this knowledge base, your customers and users can find the answers by themselves without any requirement to make the call to the helpdesk.</span></p> <p><span style="color:#000000">Not only this, a knowledge base will help you optimize content for the search engine. They are available in many forms, such as Word docs, spreadsheets, etc.</span></p> <p><span style="color:#000000">Based on the software you provide, your customer can access the database from their mobile device or search it via <a href="https://www.softwaresuggest.com/social-network-software" target="_blank">social networking platforms</a> such as Facebook and Twitter. The knowledge base should be good enough to help your customers resolve their queries without creating a ticket.</span></p> <p><span style="color:#000000">The more detailed and comprehensive your knowledge base is, the fewer calls you will receive.</span></p> </li> <li> <h3><span style="color:#000000"><strong>Evaluate the Ticket Management Feature</strong></span></h3> <p><span style="color:#000000">Reliable ticketing management software is the most basic feature of your helpdesk ticketing software. It is a key to solving issues promptly. All the ticketing management software is equipped with assigning, re-assigning, escalating, resending, closing, and canceling capabilities.</span></p> <p><span style="color:#000000">However, this is not true, as some software offers more control over ticket management than others. So, before looking for </span>ticket raising tools<span style="color:#000000">, know how much authority you want. Don't settle down for software that does not offer the control they need.</span></p> <p><span style="color:#000000">You can initiate tickets in ticketing Management software in various ways</span></p> <p><span style="color:#000000">- Directly within the </span>online ticket system <span style="color:#000000">by the users or the staff</span></p> <p><span style="color:#000000">- By having designated email IDs to which when any emails are sent, they automatically get converted into tickets</span></p> <p><span style="color:#000000">- The third way is to generate support tickets through social media accounts such as Facebook or Twitter.</span></p> </li> <li> <h3><span style="color:#000000"><strong>Scalability</strong></span></h3> <p><span style="color:#000000">Will the software you are considering work as your business grows? This is when scalability comes into the picture. When you start, you are a small team and plan to succeed. So choose a solution that grows with your company over time.</span></p> <p><span style="color:#000000">Some of the factors that can affect the t</span><span style="color:#000000">icketing Management software scalability are</span></p> <p><span style="color:#000000">- The maximum number of user accounts</span></p> <p><span style="color:#000000">- Data storage capability</span></p> <p><span style="color:#000000">- New verticals in your organization</span></p> <p><span style="color:#000000">- Single or multichannel system</span></p> <p><span style="color:#000000">- New CRMs or other integrated systems.</span></p> </li> <li> <h3><span style="color:#000000"><strong>Personalize your Email Templates</strong></span></h3> <p><span style="color:#000000">If you are using email for ticket submission, there are more chances that you will be replying to emails with auto responses. A generic template will make your clients feel they are not taken care of properly and are just another number for you.</span></p> <p><span style="color:#000000">And since loyalty is important to you, make sure you spend some time prioritizing those templates so that the reputation of your business is reflected well.</span></p> </li> <li> <h3><span style="color:#000000"><strong>Create a Ticketing Management Software Evaluation Team</strong></span></h3> <p><span style="color:#000000">If you have just started or are a very small team, then the evaluation team can be just you. The following mix will work perfectly for you if you are a big organization comprising huge groups.</span></p> <p><span style="color:#000000">- A manager or a senior officer</span></p> <p><span style="color:#000000">- Some help desk power users</span></p> <p><span style="color:#000000">- One junior-level customer service person</span></p> <p><span style="color:#000000">Their different perceptions, needs, and backgrounds will give you a perfect picture of whether the ticketing software is an ideal fit for your organization.</span></p> </li> <li> <h3><span style="color:#000000"><strong>Try the Shortlisted Ticketing Software</strong></span></h3> <p><span style="color:#000000">You must now be ready with some shortlisted customer support software. So let's directly jump to the next and final step of your journey. Sign up for a free trial of this software and check which one best suits your support requirements.</span></p> <p><span style="color:#000000">Most software vendors do not provide free access to all the features, so be very careful while taking the final call. You can ask your support team to test the software once, as they will be the ones who will be heavily dependent on the software.</span></p> <p><span style="color:#000000">If you are not up for a free trial, you can sign up for a free demo and see what they offer your business. If they are not up to the mark, strike it off the </span>ticketing tools <span style="color:#000000">list and start with the next one lined up in the list.</span></p> <p><span style="color:#000000">A good piece of advice is to go with simple ones rather than those that require a lot of engineering help to get started.</span></p> </li> </ol> <h2><a id="list-of-softwares" name="list-of-softwares"><span style="color:#000000"><strong>11 Best Ticketing Management Software</strong></span></a></h2> <p><span style="color:#000000">An enterprise ticketing system can turn Potential challenges and complaints into positive customer experiences. Help desks aren't just for support professionals; managers and business leaders also use them to assess and improve customer experience. Here are 11 of the best ticketing systems for help desks:</span></p> <h3><span style="color:#000000"><strong>1. <a href="https://www.softwaresuggest.com/zendesk">Zendesk</a></strong></span></h3> <p><img alt="Zendesk Dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/zendesk.png" /></p> <p><span style="color:#000000">Zendesk is the best IT helpdesk ticketing system in the market. With Zendesk, your customer support team will be able to communicate seamlessly across all channels, including email, messaging, and more, with your customers. As well as improving customer satisfaction, Zendesk ticketing software gives managers and admins access to prebuilt dashboards and reports to see how their team is performing.</span></p> <h4><span style="color:#000000"><strong>Key Features</strong></span></h4> <ul> <li><span style="color:#000000">Automated Response</span></li> <li><span style="color:#000000">SLA Management</span></li> <li><span style="color:#000000">Attachments/Screencasts</span></li> <li><span style="color:#000000">Ticket Collaboration</span></li> <li><span style="color:#000000">Customer/Contact Database</span></li> </ul> <h4><span style="color:#000000"><strong>Pros</strong></span></h4> <ul> <li><span style="color:#000000">The interface is user-friendly and organized.</span></li> <li><span style="color:#000000">It seamlessly integrates with other platforms.</span></li> <li><span style="color:#000000">Phone support integration and ticketing.</span></li> <li><span style="color:#000000">Documentation of tasks and incidents.</span></li> </ul> <h4><span style="color:#000000"><strong>Cons</strong></span></h4> <ul> <li><span style="color:#000000">Zendesk is quiet on the expensive side.</span></li> <li><span style="color:#000000">Automation needs improvement in Zendesk.</span></li> <li><span style="color:#000000">It doesn't track down the progress of the ticket easily.</span></li> </ul> <h4><span style="color:#000000"><strong>Pricing</strong></span></h4> <ul> <li><span style="color:#000000">Suite Team - $49/month</span></li> <li><span style="color:#000000">Suite Growth - $79/month</span></li> <li><span style="color:#000000">Suite Professional - $99/month</span></li> <li><span style="color:#000000">Suite Enterprise - $150 user/month</span></li> </ul> <h3><span style="color:#000000"><strong>2. <a href="https://www.softwaresuggest.com/zoho-support">Zoho Desk</a></strong></span></h3> <p><img alt="Zoho Desk Dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/zoho-desk-dashboard.png" /></p> <p><span style="color:#000000">If you have a smaller, customer-facing support team and want a </span>ticketing platform <span style="color:#000000">that you can grow with, Zoho Desk can help you. It gives your IT team the tools they need to resolve tickets effectively. You can sync your Zoho CRM database with Zoho Desk to view your users' ticket history, activity, and happiness rating if you already use Zoho CRM to organize user data.</span></p> <h4><span style="color:#000000"><strong>Key Features</strong></span></h4> <ul> <li><span style="color:#000000">Auto-tag tickets</span></li> <li><span style="color:#000000">Ticket management</span></li> <li><span style="color:#000000">Instant messaging</span></li> <li><span style="color:#000000">Multi-brand help center</span></li> <li><span style="color:#000000">Email & telephony</span></li> </ul> <h4><span style="color:#000000"><strong>Pros</strong></span></h4> <ul> <li><span style="color:#000000">Zoho Desk is extremely user-friendly and easy to use.</span></li> <li><span style="color:#000000">Zoho Desk is very affordable.</span></li> <li><span style="color:#000000">The Zoho reporting system is extremely powerful.</span></li> <li><span style="color:#000000">It integrates well with other Zoho products.</span></li> </ul> <h4><span style="color:#000000"><strong>Cons</strong></span></h4> <ul> <li><span style="color:#000000">No desktop application is available.</span></li> <li><span style="color:#000000">The system requires a lot of customization.</span></li> <li><span style="color:#000000">Customer support needs improvement.</span></li> </ul> <h4><span style="color:#000000"><strong>Pricing</strong></span></h4> <ul> <li><span style="color:#000000">Free</span></li> <li><span style="color:#000000">Standard - $14/month</span></li> <li><span style="color:#000000">Professional- $23/month</span></li> <li><span style="color:#000000">Enterprise - $40/ month</span></li> </ul> <h3><span style="color:#000000"><strong>3. <a href="https://www.softwaresuggest.com/freshdesk">Freshdesk</a></strong></span></h3> <p><img alt="Freshdesk Dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/freshdesk-dashboard.png" /><span style="color:#000000">Freshdesk is the <a href="https://www.softwaresuggest.com/help-desk-software" target="_blank">best helpdesk system</a> that includes all the necessary IT support features in one place. There are varied elements in Freshdesk's ticketing software, but each plan has ticket management, social ticketing, and reporting. You can easily manage communication by using the contact management hub in Freshdesk.</span></p> <h4><span style="color:#000000"><strong>Key Features</strong></span></h4> <ul> <li><span style="color:#000000">Ticketing</span></li> <li><span style="color:#000000">Omnichannel Helpdesk</span></li> <li><span style="color:#000000">Automation</span></li> <li><span style="color:#000000">Self Service</span></li> <li><span style="color:#000000">Field Service Management</span></li> </ul> <h4><span style="color:#000000"><strong>Pros</strong></span></h4> <ul> <li><span style="color:#000000">User-friendly UI.</span></li> <li><span style="color:#000000">Provide communications history with each customer.</span></li> <li><span style="color:#000000">Feature-rich application.</span></li> <li><span style="color:#000000">Great online documentation & training</span></li> </ul> <h4><span style="color:#000000"><strong>Cons</strong></span></h4> <ul> <li><span style="color:#000000">Limited storage.</span></li> <li><span style="color:#000000">Default SMTP is not the best.</span></li> <li><span style="color:#000000">Interaction at the ticket view level is poor.</span></li> </ul> <h4><span style="color:#000000"><strong>Pricing</strong></span></h4> <ul> <li><span style="color:#000000">Growth: $15 user per month</span></li> <li><span style="color:#000000">Pro: $49 user per month</span></li> <li><span style="color:#000000">Elite: $79 user per month</span></li> </ul> <h3><span style="color:#000000"><strong>4. <a href="https://www.softwaresuggest.com/help-scout">Help Scout</a></strong></span></h3> <p><img alt="Help Scout Dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/helpscout.png" /></p> <p><span style="color:#000000"><a href="https://www.softwaresuggest.com/customer-service-software" target="_blank">Dedicated customer service platform</a> Help Scout helps growing teams deliver outstanding customer service. By signing up, you get access to a suite of tools designed to help you create the best customer experience possible — including shared inboxes, knowledge bases, and live chat. As well as its ticketing system software, Help Scout offers robust reports and built-in knowledge bases.</span></p> <h4><span style="color:#000000"><strong>Key Features</strong></span></h4> <ul> <li><span style="color:#000000">API</span></li> <li><span style="color:#000000">Access Controls/Permissions</span></li> <li><span style="color:#000000">Archiving & Retention</span></li> <li><span style="color:#000000">Automated Routing</span></li> <li><span style="color:#000000">Cataloging/Categorization</span></li> </ul> <h4><span style="color:#000000"><strong>Pros</strong></span></h4> <ul> <li><span style="color:#000000">It has a great interface for tracking emails & replies.</span></li> <li><span style="color:#000000">The tagging system is fantastic.</span></li> <li><span style="color:#000000">Automated workflows and seamless integration.</span></li> <li><span style="color:#000000">Easy to onboard new users.</span></li> </ul> <h4><span style="color:#000000"><strong>Cons</strong></span></h4> <ul> <li><span style="color:#000000">It is slow sometimes.</span></li> <li><span style="color:#000000">Many network errors.</span></li> <li><span style="color:#000000">There is no spam filter.</span></li> </ul> <h4><span style="color:#000000"><strong>Pricing</strong></span></h4> <ul> <li><span style="color:#000000">Standard: $20 per user per month</span></li> <li><span style="color:#000000">Plus: $35 per user per month</span></li> <li><span style="color:#000000">Company: $60 per user per month</span></li> </ul> <h3><span style="color:#000000"><strong>5. <a href="https://www.softwaresuggest.com/jira">Jira </a>Service Desk</strong></span></h3> <p><img alt="Jira Service Desk Dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/jira-service-desk.png" /></p> <p><span style="color:#000000">Jira is a software tool from Atlassian that offers a wide range of tools for IT and development teams, including asset management, transition management, incident administration, and project management. Jira Service Management represents the request management aspect of the tool. Jira is ideal for business and e-commerce companies seeking to support customers via live chat, phone, and email.</span></p> <h4><span style="color:#000000"><strong>Key Features</strong></span></h4> <ul> <li><span style="color:#000000">Customer satisfaction reporting (CSAT)</span></li> <li><span style="color:#000000">Service desk</span></li> <li><span style="color:#000000">Service Level Agreements (SLAs)</span></li> <li><span style="color:#000000">Reports and metrics</span></li> <li><span style="color:#000000">Self-service</span></li> </ul> <h4><span style="color:#000000"><strong>Pros</strong></span></h4> <ul> <li><span style="color:#000000">Customization & integration options are amazing.</span></li> <li><span style="color:#000000"> Protection/security is top-notch. </span></li> <li><span style="color:#000000">Jira is incredibly user-friendly.</span></li> <li><span style="color:#000000">It allows sending updates to requesting parties easily.</span></li> </ul> <h4><span style="color:#000000"><strong>Cons</strong></span></h4> <ul> <li><span style="color:#000000">You won't retrieve the file if a ticket is deleted by mistake.</span></li> <li><span style="color:#000000">The mobile app needs improvement.</span></li> <li><span style="color:#000000">No Integrated knowledge base.</span></li> </ul> <h4><span style="color:#000000"><strong>Pricing</strong></span></h4> <ul> <li><span style="color:#000000">Free</span></li> <li><span style="color:#000000">Standard - - $20/month</span></li> <li><span style="color:#000000">Premium -$40/month</span></li> <li><span style="color:#000000">Enterprise - Custom Pricing</span></li> </ul> <h3><span style="color:#000000"><strong>6. <a href="https://www.softwaresuggest.com/hubspot-service-hub">HubSpot Service Hub</a></strong></span></h3> <p><img alt="HubSpot Service Hub Dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/hubspot-service-hub.webp" /></p> <p><span style="color:#000000">HubSpot's Service Hub manages service contracts, enables seamless onboarding, and helps customers expand their relationships. You'll have access to <a href="https://www.softwaresuggest.com/customer-feedback-software" target="_blank">customer feedback tools</a> to survey and measure customer sentiment through HubSpot's Service Hub, which delivers efficient, end-to-end service that delights customers at scale. In addition, all incoming requests are converted to tickets and managed via a drag-and-drop pipeline.</span></p> <h4><span style="color:#000000"><strong>Key Features</strong></span></h4> <ul> <li><span style="color:#000000">Automation & Routing</span></li> <li><span style="color:#000000">Live Chat</span></li> <li><span style="color:#000000">Customer Portal</span></li> <li><span style="color:#000000">Conversational Bots</span></li> <li><span style="color:#000000">Knowledge Base</span></li> </ul> <h4><span style="color:#000000"><strong>Pros</strong></span></h4> <ul> <li><span style="color:#000000">Built-in live chat.</span></li> <li><span style="color:#000000">Extremely easy setup.</span></li> <li><span style="color:#000000">It integrates seamlessly with Hubspot CRM in the timeline view.</span></li> <li><span style="color:#000000">It allows configuring workflow authorities.</span></li> </ul> <h4><span style="color:#000000"><strong>Cons</strong></span></h4> <ul> <li><span style="color:#000000">Automation features are lacking.</span></li> <li><span style="color:#000000">The main inbox is confusing for new users.</span></li> <li><span style="color:#000000">The HubSpot service hub is expensive.</span></li> </ul> <h4><span style="color:#000000"><strong>Pricing</strong></span></h4> <ul> <li><span style="color:#000000">Free</span></li> <li><span style="color:#000000">Starter - $45/month</span></li> <li><span style="color:#000000">Professional - $360/month</span></li> <li><span style="color:#000000">Enterprise - $1200/month</span></li> </ul> <h3><span style="color:#000000"><strong>7. <a href="https://www.softwaresuggest.com/intercom">Intercom</a></strong></span></h3> <p><img alt="Intercom Dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/intecome.jpg" /></p> <p><span style="color:#000000">Intercom is the </span>best ticket platform that helps<span style="color:#000000"> you improve customer satisfaction by offering a conversational support tool. The Business Messenger, along with different support features, allows you to provide personalized and efficient support without the need to telephone or email. Using Intercom Inbox, you can respond to conversations wherever they happen - on your website, on social media, in emails, and so forth - so you never have to leave it.</span></p> <h4><span style="color:#000000"><strong>Key Features</strong></span></h4> <ul> <li><span style="color:#000000">The Messenger</span></li> <li><span style="color:#000000">Next-Gen Inbox</span></li> <li><span style="color:#000000">Tickets administration</span></li> <li><span style="color:#000000">Outbound Messages</span></li> <li><span style="color:#000000">2-Way SMS</span></li> </ul> <h4><span style="color:#000000"><strong>Pros</strong></span></h4> <ul> <li><span style="color:#000000">Bots are very customizable and reusable.</span></li> <li><span style="color:#000000">Extensive and detailed documentation.</span></li> <li><span style="color:#000000">The inbox is effortless to use and intuitive for customers.</span></li> <li><span style="color:#000000">It is a fantastic medium for speaking with users.</span></li> </ul> <h4><span style="color:#000000"><strong>Cons</strong></span></h4> <ul> <li><span style="color:#000000">Their customer service needs major improvements.</span></li> <li><span style="color:#000000">There are limited update options.</span></li> <li><span style="color:#000000">Bulk comms can be made easy.</span></li> </ul> <h4><span style="color:#000000"><strong>Pricing</strong></span></h4> <ul> <li><span style="color:#000000">Start - $59/month</span></li> <li><span style="color:#000000">Grow - $119/month</span></li> </ul> <h3><span style="color:#000000"><strong>8. <a href="https://www.softwaresuggest.com/proprofs-help-desk">ProProfs</a></strong></span></h3> <p><img alt="ProProfs Dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/proprofs-help-desk-dashboard.avif" /></p> <p><span style="color:#000000">ProProfs ticketing management software assigns tickets by a round-robin, so they are evenly distributed across departments and agents. Using shared inboxes, all customer-facing email accounts can be combined so that agents can work together efficiently. With the help of parent-child ticketing, teams can attach files to support tickets and settle complex tickets.</span></p> <h4><span style="color:#000000"><strong>Key Features</strong></span></h4> <ul> <li><span style="color:#000000">Live chat</span></li> <li><span style="color:#000000">Knowledge base</span></li> <li><span style="color:#000000">Parent-child ticketing</span></li> <li><span style="color:#000000">Multi-channel support</span></li> <li><span style="color:#000000">Survey maker</span></li> </ul> <h4><span style="color:#000000"><strong>Pros</strong></span></h4> <ul> <li><span style="color:#000000">Customer support inboxes.</span></li> <li><span style="color:#000000">Round-Robin ticket assignment feature.</span></li> <li><span style="color:#000000">The customer satisfaction survey allows you to identify how you can improve your customer support.</span></li> <li><span style="color:#000000">Tracks customer service metrics.</span></li> </ul> <h4><span style="color:#000000"><strong>Cons</strong></span></h4> <ul> <li><span style="color:#000000">Unable to personalize messages.</span></li> <li><span style="color:#000000">No integrations to social media platforms.</span></li> <li><span style="color:#000000">Limited features in the free plan.</span></li> </ul> <h4><span style="color:#000000"><strong>Pricing</strong></span></h4> <ul> <li><span style="color:#000000">Free</span></li> <li><span style="color:#000000">Essentials- $10/month</span></li> <li><span style="color:#000000">Premium - $15/month</span></li> </ul> <h3><span style="color:#000000"><strong>9. <a href="https://www.softwaresuggest.com/happyfox-customer-support">HappyFox</a></strong></span></h3> <p><img alt="HappyFox Dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/happyfox.png" /></p> <p><span style="color:#000000">With HappyFox, agents can submit tickets through email or a customizable support center, allowing you to handle issues regardless of where they have been reported. Your agents can view tickets on the "Ticket List" page, which has layout options such as "Card View" and "Kanban View," so they know what's going on. The premium plan allows you to manage assets within your organization and link them to tickets as needed.</span></p> <h4><span style="color:#000000"><strong>Key Features</strong></span></h4> <ul> <li><span style="color:#000000">Ticket Management</span></li> <li><span style="color:#000000">Tickets Overview</span></li> <li><span style="color:#000000">Pending Tickets Count</span></li> <li><span style="color:#000000">In-app Custom Domain & SSL module</span></li> <li><span style="color:#000000">Unlimited custom reports</span></li> </ul> <h4><span style="color:#000000"><strong>Pros</strong></span></h4> <ul> <li><span style="color:#000000">It has easy-to-use and clean interfaces.</span></li> <li><span style="color:#000000">Automatic reminders.</span></li> <li><span style="color:#000000">It allows users to easily create tickets on behalf of customers.</span></li> <li><span style="color:#000000">Case management feature.</span></li> </ul> <h4><span style="color:#000000"><strong>Cons</strong></span></h4> <ul> <li><span style="color:#000000">Reports can be a bit lacking</span></li> <li><span style="color:#000000">No campaign/ email management.</span></li> <li><span style="color:#000000">It lacks performance metrics.</span></li> </ul> <h4><span style="color:#000000"><strong>Pricing</strong></span></h4> <p><span style="color:#000000">Custom Pricing</span></p> <h3><span style="color:#000000"><strong>10. <a href="https://www.softwaresuggest.com/freshservice">Freshservice</a></strong></span></h3> <p><img alt="Freshservice Dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/freshservice.png" /></p> <p><span style="color:#000000">A Freshworks service desk for ITSM is designed to help support teams deliver timely IT services. In addition to incident management, SLA management, asset management, and self-service, Freshservice's dashboard provides an in-depth view of your team's performance, enabling you to pinpoint opportunities for improvement.</span></p> <h4><span style="color:#000000"><strong>Key Features</strong></span></h4> <ul> <li><span style="color:#000000">Service Desk Software</span></li> <li><span style="color:#000000">Incident Management</span></li> <li><span style="color:#000000">Asset Management</span></li> <li><span style="color:#000000">Change Management</span></li> <li><span style="color:#000000">Project Management</span></li> </ul> <h4><span style="color:#000000"><strong>Pros</strong></span></h4> <ul> <li><span style="color:#000000">IT Inventory is self-updating and very detailed.</span></li> <li><span style="color:#000000">Easy to associate with tickets and assets.</span></li> <li><span style="color:#000000">Ticket management is detailed & customizable.</span></li> <li><span style="color:#000000">Tracking Agent Performance.</span></li> </ul> <h3><span style="color:#000000"><strong>Cons</strong></span></h3> <ul> <li><span style="color:#000000">The Knowledge base could be more satisfactory.</span></li> <li><span style="color:#000000">Configuring support media is not manageable sometimes.</span></li> <li><span style="color:#000000">Bulk ticket creation.</span></li> <li> <h4><span style="color:#000000"><strong>Pricing</strong></span></h4> </li> <li><span style="color:#000000">Starter - $19/month</span></li> <li><span style="color:#000000">Growth - $49/month</span></li> <li><span style="color:#000000">Pro - $89/month</span></li> <li><span style="color:#000000">Enterprise - $109/month</span></li> </ul> <h3><span style="color:#000000"><strong>11. <a href="https://www.softwaresuggest.com/solarwinds">SolarWinds</a></strong></span></h3> <p><img alt="SolarWinds Dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/solarwinds-dashboard.png" /></p> <p><span style="color:#000000">The SolarWinds <a href="https://www.softwaresuggest.com/it-service-management-software" target="_blank">IT service management platform</a> empowers your support teams to manage and deliver services consistently. Workers can submit proposals and document incidents quickly with a customizable service portal. In addition to developing automation rules for ticket routing or service permissions, you can also set up procedures to address problems.</span></p> <h4><span style="color:#000000"><strong>Key Features</strong></span></h4> <ul> <li><span style="color:#000000">Automated Ticketing Management</span></li> <li><span style="color:#000000">Incident Tracking</span></li> <li><span style="color:#000000">SLA Reporting</span></li> <li><span style="color:#000000">Asset Management</span></li> <li><span style="color:#000000">Remote Support Integration</span></li> </ul> <h4><span style="color:#000000"><strong>Pros</strong></span></h4> <ul> <li><span style="color:#000000">Easy to implement and navigate.</span></li> <li><span style="color:#000000">Excellent Network Reporting.</span></li> <li><span style="color:#000000">It offers great performance monitoring with different KPIs.</span></li> <li><span style="color:#000000">It is fairly simple to add or dismiss a network device.</span></li> </ul> <h4><span style="color:#000000"><strong>Cons</strong></span></h4> <ul> <li><span style="color:#000000">Drag and drop functionality in reporting needs improvement.</span></li> <li><span style="color:#000000">NPM is very slow.</span></li> <li><span style="color:#000000">Upgrading the software can be tedious.</span></li> </ul> <h4><span style="color:#000000"><strong>Pricing</strong></span></h4> <ul> <li><span style="color:#000000">Team - $19/month</span></li> <li><span style="color:#000000">Business - $29/month</span></li> <li><span style="color:#000000">Professional - $69/month</span></li> <li><span style="color:#000000">Enterprise - $89/month</span></li> </ul> </div> </div> </div> </div> <div id="buyers_guide_faq"> <div class="mobile_cat_frequently_question"> <div class="heading_question_div">  <h2>FAQs</h2> </div> <div class="faq_new_main"> <div class="accordion_tabs"> <div class="accordion_tab"> <input type="checkbox" class="accordion_checkbox" id="0_faq" checked > <h3><label class="accordion_tab-label" for="0_faq">What is Ticketing Software?</label> </h3> <div class="accordion_tab-content"><p>Ticketing software is powerful for managing ticketing with advanced automation and intimation technology. This software helps in ticket registration, organizing, scheduling, and prioritizing the tickets according to specific categories.</p></div> </div> </div> <div class="accordion_tabs"> <div class="accordion_tab"> <input type="checkbox" class="accordion_checkbox" id="1_faq" > <h3><label class="accordion_tab-label" for="1_faq">Which are the top-rated ticket management software for 2023?</label> </h3> <div class="accordion_tab-content">Freshdesk, Zendesk, Zoho Desk, HubSpot, HappyFox, Jira, Event Avenue, Weemss, DXchange, Doattend and Freshservice. These are the popular ticket management software listed by SoftwareSuggest in 2023</div> </div> </div> </div> </div></div> </div> <div class="listing_main_tabcontent leader_matrix_tab_content"> <div class="leadermatrix_data_append_here"> </div> </div> <div id="software_review" class="category_software_review"> <div class="main_category_review_title"> <h2 class="category_software_review_title">Ticketing Management Software Reviews</h2> <span id="category_review_left" class="slider-button prev-button">❮</span> <span id="category_review_right" class="slider-button next-button" style="display: none;">❯</span> </div> <div class="user_review_row"> <div class="user_review_column"> <div> <div class="d-flex align-items-center"> <p class="software_review_name d-flex align-items-center">WorkHub Tasks</p> <p class="d-flex align-items-center star_rate_icon"><span class="star_new_background">4</span></p> </div> <p class="review_para">Our experience with WorkHub Tasks has significantly surpassed that of our previous system. The platform's integration with various communication channels is a major plus.</p> </div> <div> <div class="author_name_image"> <div class="author_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/viramdewasi-20240103185713.jpeg')"></span> </div> </div> <div class="author_name_designation"> <div class="author_name">Nouman Saleem </div> <div class="author_designation">React Native Developer</div> </div> </div> <hr class="software_user_review_hr"> <a href="https://www.softwaresuggest.com/workhub-tasks/reviews" rel="noopener" target="_blank" class="d-flex justify-content-between align-items-center software_total_review_link"> <p class="total_review_link">See all WorkHub Tasks Reviews </p> <div class="review_link_icon"></div> </a> </div> </div> <div class="user_review_column"> <div> <div class="d-flex align-items-center"> <p class="software_review_name d-flex align-items-center">CliPlace</p> <p class="d-flex align-items-center star_rate_icon"><span class="star_new_background">5</span></p> </div> <p class="review_para">I'm happy with what I got. I have been waiting a long time for HubSpot to give customers the opportunity to view their own tickets. Fortunately, CliPlace developed it.</p> </div> <div> <div class="author_name_image"> <div class="author_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> </div> <div class="author_name_designation"> <div class="author_name">Iren </div> <div class="author_designation"></div> </div> </div> <hr class="software_user_review_hr"> <a href="https://www.softwaresuggest.com/cliplace#user-reviews" rel="noopener" target="_blank" class="d-flex justify-content-between align-items-center software_total_review_link"> <p class="total_review_link">See all CliPlace Reviews </p> <div class="review_link_icon"></div> </a> </div> </div> <div class="user_review_column"> <div> <div class="d-flex align-items-center"> <p class="software_review_name d-flex align-items-center">Facebook Ticketing</p> <p class="d-flex align-items-center star_rate_icon"><span class="star_new_background">5</span></p> </div> <p class="review_para">From start to finish, the service from this company was great—very friendly and kind. I advise people to use it for a variety of things, including shortening distances and saving time.</p> </div> <div> <div class="author_name_image"> <div class="author_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> </div> <div class="author_name_designation"> <div class="author_name">adal </div> <div class="author_designation"></div> </div> </div> <hr class="software_user_review_hr"> <a href="https://www.softwaresuggest.com/facebook-ticketing#user-reviews" rel="noopener" target="_blank" class="d-flex justify-content-between align-items-center software_total_review_link"> <p class="total_review_link">See all Facebook Ticketing Reviews </p> <div class="review_link_icon"></div> </a> </div> </div> <div class="user_review_column"> <div> <div class="d-flex align-items-center"> <p class="software_review_name d-flex align-items-center">SAP Event Ticketing</p> <p class="d-flex align-items-center star_rate_icon"><span class="star_new_background">5</span></p> </div> <p class="review_para">Overall experience with the service is good. It offers tickets for onsite, offsite, and events, with discounts all in one dashboard. It's quite easy to navigate. It's quite reliable. It's robust in terms of functionality. It helps in reducing costs.</p> </div> <div> <div class="author_name_image"> <div class="author_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> </div> <div class="author_name_designation"> <div class="author_name">Silky Singla </div> <div class="author_designation">Senior Software Engineer</div> </div> </div> <hr class="software_user_review_hr"> <a href="https://www.softwaresuggest.com/sap-ticketing#user-reviews" rel="noopener" target="_blank" class="d-flex justify-content-between align-items-center software_total_review_link"> <p class="total_review_link">See all SAP Event Ticketing Reviews </p> <div class="review_link_icon"></div> </a> </div> </div> <div class="user_review_column"> <div> <div class="d-flex align-items-center"> <p class="software_review_name d-flex align-items-center">Missio</p> <p class="d-flex align-items-center star_rate_icon"><span class="star_new_background">5</span></p> </div> <p class="review_para">Missio is the best fundraising software solution available on the market. It's a simple, easy-to-use software. It has the best user interface and great features that make the work easy. Missio helps attract more donors and maximize online donations.</p> </div> <div> <div class="author_name_image"> <div class="author_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/rohit-20240103174555.jpg')"></span> </div> </div> <div class="author_name_designation"> <div class="author_name">Rohit Bhat</div> <div class="author_designation">Project Head</div> </div> </div> <hr class="software_user_review_hr"> <a href="https://www.softwaresuggest.com/missio#user-reviews" rel="noopener" target="_blank" class="d-flex justify-content-between align-items-center software_total_review_link"> <p class="total_review_link">See all Missio Reviews </p> <div class="review_link_icon"></div> </a> </div> </div> </div> </div> <div class="row popular_comparisoion_row"> <div class="col-sm-12 col-xl-12"> <div class="popular_comparision_section"> <h2 class="popular_comparison_heading">Popular Comparisons</h2> <div class="col popular_comparison_list_section common_class_software_comparision"> <div class="row"> <div class="col-md-4 popular_comparison_column"> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/sysaid-vs-logicspice-support-ticket" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1625563251_Twitter-profile-720x720_3.png" alt="SysAid Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="SysAid">SysAid</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1500536553_support_ticket_system.png" alt="Logicspice Support Ticket logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Logicspice Support Ticket">Logicspice Support Ticket</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/liveagent-vs-asista" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1416479958_logo-liveagent.png" alt="LiveAgent Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="LiveAgent">LiveAgent</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1662715238_Asista.jpg" alt="Asista logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Asista">Asista</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/freshdesk-vs-sap-ticketing" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk">Freshdesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1556857575816_b_23.png" alt="SAP Event Ticketing logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="SAP Event Ticketing">SAP Event Ticketing</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> </div> <div class="col-md-4 popular_comparison_column"> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/liveagent-vs-workhub-tasks" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1416479958_logo-liveagent.png" alt="LiveAgent Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="LiveAgent">LiveAgent</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> 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googletag.defineSlot("/58135396/Category_Leaderboard_PageBottom_728x90",[728,90],"div-gpt-ad-1419597942097-2").addService(googletag.pubads()); googletag.defineSlot("/58135396/CategorySkyscraper300_600",[300,600],"div-gpt-ad-1427785542966-0").addService(googletag.pubads()); googletag.defineSlot("/58135396/Mobile_Category_Banner_300_250",[300,250],"div-gpt-ad-1472629865717-0").addService(googletag.pubads()); googletag.pubads().setTargeting("pageid","ticketing-management-software"); googletag.pubads().collapseEmptyDivs(); googletag.pubads().enableSyncRendering(); googletag.enableServices() }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1419675489254-0'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1427785542966-0'); }); googletag.cmd.push(function(){ googletag.display("div-gpt-ad-1419597942097-1"); }); googletag.cmd.push(function(){ googletag.display("div-gpt-ad-1419597942097-2"); }); }); 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freeDemoButton.classList.remove('popup_new_free', 'ajax_form_accordion', 'alternatives_req_demo', 'ajax_load_popup_form'); freeDemoButton.removeAttribute('onclick'); freeDemoButton.addEventListener('click', function (e) { e.preventDefault(); //temporary testing mobile no. window.location.href = 'tel:+917969299429'; }); } }); freeTrialButtons.forEach(function (freeTrialButton) { if (isMobileView() && categoryId == 1) { freeTrialButton.classList.add('ga_track_nrd_rd', 'popup_new_free', 'ajax_form_accordion', 'free_trial_btn'); } }); } modifyFreeDemoButtons(); window.addEventListener('resize', modifyFreeDemoButtons); const observer = new MutationObserver(function(mutationsList, observer) { modifyFreeDemoButtons(); }); const targetNodes = document.querySelectorAll(".software_list_append, .listing_main_tabcontent"); const config = { childList: true, subtree: true }; targetNodes.forEach(function(targetNode) { observer.observe(targetNode, config); }); } //end CTA button mobile view fuctionality </script>  <script async src="https://www.googletagmanager.com/gtag/js?id=G-QFQDQLYLZD"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-QFQDQLYLZD'); gtag('set', 'content_group', 'Software Category Page'); </script>  <script>(function(){function c(){var b=a.contentDocument||a.contentWindow.document;if(b){var d=b.createElement('script');d.innerHTML="window.__CF$cv$params={r:'8e7270b2bb7c9c44',t:'MTczMjM3ODM0MS4wMDAwMDA='};var a=document.createElement('script');a.nonce='';a.src='/cdn-cgi/challenge-platform/scripts/jsd/main.js';document.getElementsByTagName('head')[0].appendChild(a);";b.getElementsByTagName('head')[0].appendChild(d)}}if(document.body){var a=document.createElement('iframe');a.height=1;a.width=1;a.style.position='absolute';a.style.top=0;a.style.left=0;a.style.border='none';a.style.visibility='hidden';document.body.appendChild(a);if('loading'!==document.readyState)c();else if(window.addEventListener)document.addEventListener('DOMContentLoaded',c);else{var e=document.onreadystatechange||function(){};document.onreadystatechange=function(b){e(b);'loading'!==document.readyState&&(document.onreadystatechange=e,c())}}}})();</script></body> </html>

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