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0-.767-.775l-12.305-.17c-.782 0-1.663-.998-1.663-1.782L4.907 7.307a.771.771 0 0 0-.768-.775h-.007c-.203 0-.4.081-.543.227L.225 10.158a.78.78 0 0 0-.225.548v8.428c0 4.027 3.231 7.29 7.217 7.29v.001ZM22.812.903h-8.339c-.203 0-.399.081-.542.227l-3.372 3.406a.779.779 0 0 0-.225.549c0 .428.344.775.768.775l12.304.17c.782 0 1.663.999 1.663 1.782l.003 12.209c0 .428.344.776.768.776h.007c.203 0 .4-.082.543-.228l3.413-3.399a.779.779 0 0 0 .225-.548V8.195c.001-4.028-3.23-7.292-7.216-7.292Z"></path></g><defs><clipPath id="platformA"><path fill="#fff" d="M0 .397h30.532v26.028H0z"></path></clipPath></defs></svg> <span>Platform</span></a></div><div data-focus-guard="true" tabindex="-1" style="width:1px;height:0px;padding:0;overflow:hidden;position:fixed;top:1px;left:1px"></div><div data-focus-lock-disabled="disabled" class="Menu_focusWrapper__uv2om"><nav><button type="button" aria-label="Open menu" aria-expanded="false" aria-controls="top-nav" class="Menu_burger__X5SHW"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 17 16" width="20"><g fill="none" stroke="#ffffff" stroke-linecap="round" stroke-linejoin="round" stroke-width="2"><path d="M1 3.5h15"></path><path d="M1 8h15"></path><path d="M1 12.5h15"></path></g></svg></button><ul id="top-nav" data-expanded="false" class="Menu_list__JLHNS"><li tabindex="0"><span class="Menu_item__34Yok" data-active="false">Products <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#a)" stroke="currentColor" stroke-width="1" stroke-linecap="round" stroke-linejoin="round"><path d="m7 10 5 5M17 10l-5 5"></path></g><defs><clipPath id="a"><path fill="#fff" d="M24 0v24H0V0z"></path></clipPath></defs></svg></span><div data-show="false" class="Dropdown_wrapper__4eJOS"><div class="Dropdown_content__DXngp"><ul class="Dropdown_list__Zbb83"><li><a href="/open-agent-app"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_21086)"><path d="m18.044 22-3.558-2.083h-8.3c-.315 0-.616-.108-.839-.301A.963.963 0 0 1 5 18.889v-6.166c0-.272.125-.534.347-.726.223-.193.524-.301.839-.301h10.672c.314 0 .616.108.838.3a.964.964 0 0 1 .348.727V22ZM11.522 9.087a3.043 3.043 0 1 0 0-6.087 3.043 3.043 0 0 0 0 6.087Z"></path></g><defs><clipPath id="clip0_4969_21086"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Open Agent App</span><small>A rich and extendable messaging application for teams that value productivity</small></div></a></li><li><a href="/open-chat-widget"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22702)"><path d="m22 14-3.546-2h-8.272a1.3 1.3 0 0 1-.836-.293A.929.929 0 0 1 9 11V5a.93.93 0 0 1 .346-.707c.222-.188.522-.293.836-.293h10.636a1.3 1.3 0 0 1 .836.293A.93.93 0 0 1 22 5v9Zm-8 .546v1.818a.87.87 0 0 1-.293.642c-.187.17-.442.267-.707.267H6L3 19.5v-8.59a.87.87 0 0 1 .293-.644C3.48 10.096 3.735 10 4 10h2"></path></g><defs><clipPath id="clip0_4969_22702"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Open Chat Widget</span><small>A beautiful tool for creative designers and demanding developers</small></div></a></li><li><a href="/omnichannel"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><path stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M14.303 12.527a3 3 0 1 0-6 0 3 3 0 0 0 6 0ZM13.827 4.749a1.006 1.006 0 1 1 1.935-.554 1.006 1.006 0 0 1-1.935.554ZM12.478 19.806a1.007 1.007 0 1 1 1.935-.555 1.007 1.007 0 0 1-1.935.555ZM3.645 7.614A1.007 1.007 0 1 1 5.58 7.06a1.007 1.007 0 0 1-1.935.554ZM2.322 17.614a1.007 1.007 0 1 1 1.935-.554 1.007 1.007 0 0 1-1.935.554ZM19.743 15.011a1.007 1.007 0 1 1 1.935-.554 1.007 1.007 0 0 1-1.935.554ZM8.303 11.027l-3-3M7.755 14.012 3.77 16.95M11.6 15.527l1.203 2.5M12.266 9.428 14.667 5.1M14.302 13.56l4.883.816"></path></svg><div><span>Omnichannel APIs</span><small>Your entire messaging communication in one clean interface</small></div></a></li><li><a href="/data-and-reporting"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22726)"><path d="M19.056 4H3.944C3.423 4 3 4.448 3 5v10c0 .552.423 1 .944 1h15.112c.521 0 .944-.448.944-1V5c0-.552-.423-1-.944-1ZM2 19h19M3.035 16 2 19M20 16l1 3"></path><path d="m7 12 3-3 2 2 3-3"></path></g><defs><clipPath id="clip0_4969_22726"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Data & Reporting APIs</span><small>Build custom reports from your data and analyze them as you see fit</small></div></a></li><li><a href="/api-collection"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_21153)"><path d="M12.5 3 4 7l8.5 4L21 7l-8.5-4ZM4 12l8.5 4 8.5-4M4 17l8.5 4 8.5-4M4 12l2.125-1M21 12l-2.125-1M4 17l2.125-1M21 17l-2.125-1"></path></g><defs><clipPath id="clip0_4969_21153"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>API Collection</span><small>Technological assets powering our industry-leading messaging solutions</small></div></a></li><li><a href="/api-usage"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g clip-path="url(#clip0_4969_21142)"><path stroke="#000" stroke-width="2" d="M11.78 4.003a8 8 0 1 1-6.286 12.653"></path><mask id="path-2-inside-1_4969_21142" fill="#fff"><path d="M11.184 20.963a9 9 0 1 1 2.944-17.708l-.47 1.929a7.015 7.015 0 1 0-2.294 13.802l-.18 1.977Z"></path></mask><path stroke="#000" stroke-width=".6" d="M11.184 20.963a9 9 0 1 1 2.944-17.708l-.47 1.929a7.015 7.015 0 1 0-2.294 13.802l-.18 1.977Z" mask="url(#path-2-inside-1_4969_21142)"></path></g><defs><clipPath id="clip0_4969_21142"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>API Usage</span><small>See the status of your API usage and perform development management actions</small></div></a></li></ul><div class="Dropdown_news__xvRKZ"><div class="Dropdown_newsContent__h9PMH"><div class="Dropdown_newsHeader__gWU2C"><span>See what's buzzing</span><a href="/resource-center/updates/text-platform-api-usage"><img alt="Read about new API Usage reports and changes in the Text Platform" fetchPriority="high" width="287" height="160" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fheader-products.png&w=384&q=75 1x, /_next/image?url=%2Fimages%2Fheader-products.png&w=640&q=75 2x" src="/_next/image?url=%2Fimages%2Fheader-products.png&w=640&q=75"/></a></div><div class="Dropdown_newsMain__pPHp0"><a class="Dropdown_newsArticle___Hg9q" href="/resource-center/updates/text-platform-api-usage"><p class="text-bold">New API Usage reports and changes in the Text Platform</p><p>Read about the new API Usage reports and changes in billing for private API use to optimize your private apps’ performance and payments.</p><span>Read <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></span></a></div></div></div></div></div></li><li tabindex="0"><span class="Menu_item__34Yok" data-active="false">Developer Program <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#a)" stroke="currentColor" stroke-width="1" stroke-linecap="round" stroke-linejoin="round"><path d="m7 10 5 5M17 10l-5 5"></path></g><defs><clipPath id="a"><path fill="#fff" d="M24 0v24H0V0z"></path></clipPath></defs></svg></span><div data-show="false" class="Dropdown_wrapper__4eJOS"><div class="Dropdown_content__DXngp"><ul class="Dropdown_list__Zbb83"><li><a href="/developer-program"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4970_23248)"><path d="m21 21.5-4.023-4.023M4.026 14.216a7.016 7.016 0 0 0 7.69 3.07 7.012 7.012 0 0 0 5.217-7.744 7 7 0 0 0-7.118-6.035 7.021 7.021 0 0 0-6.821 6.385"></path><path d="M1.686 6.516 2.72 10.38l3.864-1.035"></path></g><defs><clipPath id="clip0_4970_23248"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Program Overview</span><small>Discover the Text Developer Program to grow your business and revenue streams</small></div></a></li><li><a href="/developer-program/offer"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4970_23259)"><path d="m7.941 12.51 2.03-2.03M16.102 12.51l-2.03-2.03M7.941 12.51l2.03 2.03M16.102 12.51l-2.03 2.03M5 7.7a2.2 2.2 0 0 1 2.2-2.2h1a2.2 2.2 0 0 0 1.55-.64l.7-.7a2.2 2.2 0 0 1 3.12 0l.7.7c.412.41.97.64 1.55.64h1a2.2 2.2 0 0 1 2.2 2.2v1c0 .58.23 1.138.64 1.55l.7.7a2.2 2.2 0 0 1 0 3.12l-.7.7a2.2 2.2 0 0 0-.64 1.55v1a2.2 2.2 0 0 1-2.2 2.2h-1a2.2 2.2 0 0 0-1.55.64l-.7.7a2.202 2.202 0 0 1-3.12 0l-.7-.7a2.2 2.2 0 0 0-1.55-.64h-1a2.2 2.2 0 0 1-2.2-2.2v-1a2.2 2.2 0 0 0-.64-1.55l-.7-.7a2.2 2.2 0 0 1 0-3.12l.7-.7A2.2 2.2 0 0 0 5 8.7v-1"></path></g><defs><clipPath 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fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>App Templates</span><small>Application templates created to kickstart your development process</small></div></a></li><li><a href="/resource-center/tutorials"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_21899)"><path d="M16.501 19.794a9 9 0 1 0-9-15.589 9 9 0 0 0 9 15.59Z"></path><path d="m9.602 16.848 7.794-4.5L9.499 7.67l.103 9.178Z"></path></g><defs><clipPath id="clip0_4969_21899"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Videos</span><small>A library of hands-on video tutorials about programming and app development</small></div></a></li><li><a href="https://status.livechat.com/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_21909)"><path d="M3 14 14 3M10 3h4v4M10 17v4h4M21 10 10 21"></path></g><defs><clipPath id="clip0_4969_21909"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>API Status</span><small>Status page with live information about the current status of our products</small></div></a></li><li><a href="/developer-terms"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_21921)"><path d="M9.615 20H7a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2h8a2 2 0 0 1 2 2v8M14 19l2 2 4-4M9 8h4M9 12h2"></path></g><defs><clipPath id="clip0_4969_21921"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Developer Terms</span><small>Your legal rights, responsibilities, and the conditions for joining the Text Developer Program</small></div></a></li><li><a href="/marketplace-guidelines"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_21933)"><path d="M3 19a9 9 0 0 1 9 0 9 9 0 0 1 9 0M3 6a9 9 0 0 1 9 0 9 9 0 0 1 9 0M3 6v13M12 6v13M21 6v13"></path></g><defs><clipPath id="clip0_4969_21933"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Marketplace Guidelines</span><small>A set of guidelines to follow for developers who publish their apps on the Text Marketplace</small></div></a></li><li><a href="/tools"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#2C3331" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_5499_46475)"><path d="M3 21h4L20 8a2.829 2.829 0 0 0-4-4L3 17v4ZM14.5 5.5l4 4"></path><path d="M12 8 7 3 3 7l5 5M7 8 5.5 9.5M16 12l5 5-4 4-5-5M16 17l-1.5 1.5"></path></g><defs><clipPath id="clip0_5499_46475"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Tools</span><small>A suite of developer tools to automate routine tasks and fast-track your daily workflows</small></div></a></li></ul><div class="Dropdown_news__xvRKZ"><div class="Dropdown_newsContent__h9PMH"><div class="Dropdown_newsHeader__gWU2C"><a href="/resource-center"><img alt="Elevate your skills with our Resource Center" fetchPriority="high" width="287" height="160" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fheader-resource-center.png&w=384&q=75 1x, /_next/image?url=%2Fimages%2Fheader-resource-center.png&w=640&q=75 2x" src="/_next/image?url=%2Fimages%2Fheader-resource-center.png&w=640&q=75"/></a></div><div class="Dropdown_newsMain__pPHp0"><div class="Dropdown_newsRecents__mngyV"><p>recent articles</p><ul><li><a href="/resource-center/updates/text-mining-nlp"><span>Text Mining and Natural Language Processing: Transforming Text into Value</span></a></li><li><a href="/resource-center/updates/developer-starter-pack"><span>Developer Starter Pack: The Most Useful Resources to Start Building Apps</span></a></li><li><a href="/resource-center/updates/how-to-make-money-coding"><span>How to Make Money Coding: Strategies for 2024</span></a></li></ul></div></div></div></div></div></div></li><li tabindex="0"><span class="Menu_item__34Yok" data-active="false">Documentation <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#a)" stroke="currentColor" stroke-width="1" stroke-linecap="round" stroke-linejoin="round"><path d="m7 10 5 5M17 10l-5 5"></path></g><defs><clipPath id="a"><path fill="#fff" d="M24 0v24H0V0z"></path></clipPath></defs></svg></span><div data-show="false" class="Dropdown_wrapper__4eJOS"><div class="Dropdown_content__DXngp"><ul class="Dropdown_list__Zbb83"><li><a href="https://platform.text.com/docs/getting-started/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22659)"><path d="M4 13a8 8 0 0 1 7 7 6 6 0 0 0 3-5 9 9 0 0 0 6-8 3 3 0 0 0-3-3 9 9 0 0 0-8 6 6 6 0 0 0-5 3"></path><path d="M7 14a6 6 0 0 0-3 6 6 6 0 0 0 6-3M15 10a1 1 0 1 0 0-2 1 1 0 0 0 0 2Z"></path></g><defs><clipPath id="clip0_4969_22659"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Getting Started</span><small>Learn how the Platform can help you grow your business</small></div></a></li><li><a href="https://platform.text.com/docs/authorization/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22666)"><path d="M4 5a1 1 0 0 1 1-1h14a1 1 0 0 1 1 1v14a1 1 0 0 1-1 1H5a1 1 0 0 1-1-1V5ZM4 8h16M8 4v4"></path><path d="M9.5 14.5 11 16l3-3"></path></g><defs><clipPath id="clip0_4969_22666"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Authorization</span><small>The ultimate guide about authorization flows you can implement in integrations</small></div></a></li><li><a href="https://platform.text.com/docs/messaging/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22678)"><path d="M4 19.5V8.397c0-.769.316-1.505.879-2.049A3.055 3.055 0 0 1 7 5.5h10c.796 0 1.559.305 2.121.848.563.544.879 1.28.879 2.049v5.793c0 .768-.316 1.505-.879 2.048a3.055 3.055 0 0 1-2.121.848H8L4 19.5Zm8-8.5v.01M8 11v.01m8-.01v.01"></path></g><defs><clipPath id="clip0_4969_22678"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Messaging</span><small>Learn about concepts like chat, thread, and routing, all essential to understanding Messaging API</small></div></a></li><li><a href="https://platform.text.com/docs/extending-agent-app/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_21086)"><path d="m18.044 22-3.558-2.083h-8.3c-.315 0-.616-.108-.839-.301A.963.963 0 0 1 5 18.889v-6.166c0-.272.125-.534.347-.726.223-.193.524-.301.839-.301h10.672c.314 0 .616.108.838.3a.964.964 0 0 1 .348.727V22ZM11.522 9.087a3.043 3.043 0 1 0 0-6.087 3.043 3.043 0 0 0 0 6.087Z"></path></g><defs><clipPath id="clip0_4969_21086"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Agent App</span><small>Extend the LiveChat or HelpDesk App with widgets, buttons, and other UI elements</small></div></a></li><li><a href="https://platform.text.com/docs/extending-chat-widget/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22702)"><path d="m22 14-3.546-2h-8.272a1.3 1.3 0 0 1-.836-.293A.929.929 0 0 1 9 11V5a.93.93 0 0 1 .346-.707c.222-.188.522-.293.836-.293h10.636a1.3 1.3 0 0 1 .836.293A.93.93 0 0 1 22 5v9Zm-8 .546v1.818a.87.87 0 0 1-.293.642c-.187.17-.442.267-.707.267H6L3 19.5v-8.59a.87.87 0 0 1 .293-.644C3.48 10.096 3.735 10 4 10h2"></path></g><defs><clipPath id="clip0_4969_22702"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Chat Widget</span><small>Make use of Moments and Rich messages, and build custom solutions inside the Chat Widget</small></div></a></li><li><a href="https://platform.text.com/docs/management/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g clip-path="url(#clip0_4969_22713)"><path stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 20.5a9 9 0 1 0 0-18 9 9 0 0 0 0 18ZM12 13.5v6M9.999 11.468 3.5 10.5M14 11.468l6.498-.968"></path><circle cx="12" cy="11.5" r="3" fill="#1B1B20"></circle></g><defs><clipPath id="clip0_4969_22713"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Management</span><small>Use the Configuration API for management actions to set up bot agents, webhooks, and properties</small></div></a></li><li><a href="https://platform.text.com/docs/data-reporting/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22726)"><path d="M19.056 4H3.944C3.423 4 3 4.448 3 5v10c0 .552.423 1 .944 1h15.112c.521 0 .944-.448.944-1V5c0-.552-.423-1-.944-1ZM2 19h19M3.035 16 2 19M20 16l1 3"></path><path d="m7 12 3-3 2 2 3-3"></path></g><defs><clipPath id="clip0_4969_22726"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Data & Reporting</span><small>Extract data from your LiveChat Reports to perform an in-depth data analysis</small></div></a></li><li><a href="https://platform.text.com/docs/monetization/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22739)"><path d="M9 14c0 1.657 2.686 3 6 3s6-1.343 6-3-2.686-3-6-3-6 1.343-6 3Z"></path><path d="M9 14v4c0 1.656 2.686 3 6 3s6-1.344 6-3v-4M3 6c0 1.072 1.144 2.062 3 2.598s4.144.536 6 0c1.856-.536 3-1.526 3-2.598 0-1.072-1.144-2.062-3-2.598s-4.144-.536-6 0C4.144 3.938 3 4.928 3 6Z"></path><path d="M3 6v10c0 .888.772 1.45 2 2"></path><path d="M3 11c0 .888.772 1.45 2 2"></path></g><defs><clipPath id="clip0_4969_22739"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Monetization</span><small>Discover how to monetize your apps and generate passive income</small></div></a></li></ul><div class="Dropdown_news__xvRKZ"><div class="Dropdown_newsContent__h9PMH"><div class="Dropdown_newsHeader__gWU2C"><a href="https://platform.text.com/docs/management/changelog#bots-1"><img alt="Read about Bot templates" fetchPriority="high" width="287" height="160" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fheader-documentation.png&w=384&q=75 1x, /_next/image?url=%2Fimages%2Fheader-documentation.png&w=640&q=75 2x" src="/_next/image?url=%2Fimages%2Fheader-documentation.png&w=640&q=75"/></a></div><div class="Dropdown_newsMain__pPHp0"><a class="Dropdown_newsArticle___Hg9q" href="https://platform.text.com/docs/management/changelog#bots-1"><p class="text-bold">New bots mechanism: Bot templates</p><p>Discover our new, more optimal way to create and manage bots in your apps with bot templates. Available from the v3.5 of the Configuration API.</p><span>Read <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></span></a><a class="Dropdown_discordBtn__yapi9" href="https://discord.com/invite/gRzwSaCxg4" target="_blank" rel="noreferrer noopener">Join Discord community <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewBox="0 0 48 48" fill="none"><path fill="currentColor" d="M35.454 14.01A28.141 28.141 0 0 0 28.646 12a18.241 18.241 0 0 0-.872 1.701 26.594 26.594 0 0 0-7.545 0A17.76 17.76 0 0 0 19.346 12a28.046 28.046 0 0 0-6.813 2.015C8.224 20.132 7.056 26.097 7.64 31.978a27.914 27.914 0 0 0 8.35 4.02 19.315 19.315 0 0 0 1.788-2.768 18.084 18.084 0 0 1-2.816-1.287c.236-.165.467-.337.69-.513 5.43 2.386 11.33 2.386 16.695 0 .226.177.457.348.69.513a18.04 18.04 0 0 1-2.82 1.29A19.238 19.238 0 0 0 32.004 36a27.86 27.86 0 0 0 8.355-4.022c.685-6.817-1.17-12.728-4.906-17.968ZM18.518 28.361c-1.63 0-2.967-1.43-2.967-3.17 0-1.741 1.309-3.174 2.967-3.174 1.659 0 2.995 1.43 2.967 3.174.003 1.74-1.308 3.17-2.967 3.17Zm10.964 0c-1.63 0-2.967-1.43-2.967-3.17 0-1.741 1.308-3.174 2.967-3.174 1.658 0 2.995 1.43 2.967 3.174 0 1.74-1.309 3.17-2.967 3.17Z"></path></svg></a></div></div></div></div></div></li></ul></nav></div><div data-focus-guard="true" tabindex="-1" style="width:1px;height:0px;padding:0;overflow:hidden;position:fixed;top:1px;left:1px"></div></div><a class="cta cta--primary" href="https://accounts.livechat.com/?client_id=49aba739e5310548611ec9a209f7ac03&redirect_uri=https%3A%2F%2Fplatform.text.com%2Fconsole%2F&response_type=token&source_id=header_cta&source_type=website&source_url=https%3a%2f%2fplatform.text.com/workflows">Start building</a></div></header><main><section class="hero_heroSection__uD1wV"><div class="hero_heroContainer__A6AHs"><img alt="" loading="lazy" width="544" height="148" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fworkflows-hero-mobile.png&w=640&q=75 1x, /_next/image?url=%2Fimages%2Fworkflows-hero-mobile.png&w=1200&q=75 2x" src="/_next/image?url=%2Fimages%2Fworkflows-hero-mobile.png&w=1200&q=75"/><h1 class="text-9xl mb-6">Meet Workflows</h1><p class="mb-10 text-lg">An app integration platform to connect all of your tools and fully automate manual, routine tasks.</p><a class="cta cta--primary" href="#join">Join waitlist</a></div></section><section><div class="intro_introContainer__if03F"><div class="intro_animationContainer__nJ0zO"><video muted="" autoPlay="" loop="" playsInline="" width="1150" height="617" title="Workflows animation"><source src="/workflows-animation.mp4" type="video/mp4"/></video></div></div></section><section><div class="achieve_achieveMoreContainer__wum_V"><h2 class="text-4xl mb-5">Achieve more by working less</h2><p>Are your tasks piling up? Use Workflows to replace manual processes with automation and stop wasting time on work you don’t need to do yourself.</p><div class="achieve_infoCardsContainer__Qhdb_"><div class="InfoCard_container__einvK"><div class="InfoCard_img__VVfQ9"><img alt="" loading="lazy" width="436" height="310" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fworkflows-automate-terms.png&w=640&q=75 1x, /_next/image?url=%2Fimages%2Fworkflows-automate-terms.png&w=1080&q=75 2x" src="/_next/image?url=%2Fimages%2Fworkflows-automate-terms.png&w=1080&q=75"/></div><div class="InfoCard_text__QoMc_"><h3 class="text-xl text-bold mb-5">Automate on your terms</h3><p class="text-sm">You decide what to automate. Create advanced workflows tailored to your needs in a no-code interface, all without involving a developer.</p></div></div><div class="InfoCard_container__einvK"><div class="InfoCard_img__VVfQ9"><img alt="" loading="lazy" width="436" height="310" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fworkflows-ditch-work.png&w=640&q=75 1x, /_next/image?url=%2Fimages%2Fworkflows-ditch-work.png&w=1080&q=75 2x" src="/_next/image?url=%2Fimages%2Fworkflows-ditch-work.png&w=1080&q=75"/></div><div class="InfoCard_text__QoMc_"><h3 class="text-xl text-bold mb-5">Ditch manual work</h3><p class="text-sm">Switch from mundane tasks to automated processes. Workflows will turn your repetitive, manual chores into autonomous, AI-assisted operations.</p></div></div><div class="InfoCard_container__einvK"><div class="InfoCard_img__VVfQ9"><img alt="" loading="lazy" width="436" height="310" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fworkflows-reclaim-time.png&w=640&q=75 1x, /_next/image?url=%2Fimages%2Fworkflows-reclaim-time.png&w=1080&q=75 2x" src="/_next/image?url=%2Fimages%2Fworkflows-reclaim-time.png&w=1080&q=75"/></div><div class="InfoCard_text__QoMc_"><h3 class="text-xl text-bold mb-5">Reclaim your time</h3><p class="text-sm">Choose from pre-made automation templates or design a workflow from scratch. Complete your setup in minutes and save hours in the long run.</p></div></div></div></div></section><section><div class="automate_useToAutomateContainer__wQ_5W"><h2 class="text-4xl">Use Workflows to automate:</h2><div class="automate_automationsContainer__J96lE"><div class="automate_automation__MPJnq"><div>E-mail campaigns</div></div><div class="automate_automation__MPJnq"><div>Lead generation</div></div><div class="automate_automation__MPJnq"><div>Order management</div></div><div class="automate_automation__MPJnq"><div>Help desk ticketing</div></div><div class="automate_automation__MPJnq"><div>Customer communication</div></div><div class="automate_automation__MPJnq"><div>Store updates</div></div></div></div></section><section><div class="paragraph_paragraphContainer__Gs348"><div class="paragraph_scrollTextReveal__5Gy02"><p><span class="Word_word__99l_2 Word_highlighted__5glbZ" style="--contrast:0;opacity:0.4">Will </span><span class="Word_word__99l_2 Word_highlighted__5glbZ" style="--contrast:0;opacity:0.4">you </span><span class="Word_word__99l_2" style="--contrast:0;opacity:0.4">stick </span><span class="Word_word__99l_2" style="--contrast:0;opacity:0.4">to </span><span class="Word_word__99l_2" style="--contrast:0;opacity:0.4">tedious, </span><span class="Word_word__99l_2" style="--contrast:0;opacity:0.4">manual </span><span class="Word_word__99l_2" style="--contrast:0;opacity:0.4">work, </span><span class="Word_word__99l_2" style="--contrast:0;opacity:0.4">or </span><span class="Word_word__99l_2" style="--contrast:0;opacity:0.4">will </span><span class="Word_word__99l_2" style="--contrast:0;opacity:0.4">you </span><span class="Word_word__99l_2 Word_highlighted__5glbZ" style="--contrast:0;opacity:0.4">enjoy </span><span class="Word_word__99l_2" style="--contrast:0;opacity:0.4">the </span><span class="Word_word__99l_2" style="--contrast:0;opacity:0.4">simplicity </span><span class="Word_word__99l_2" style="--contrast:0;opacity:0.4">of </span><span class="Word_word__99l_2" style="--contrast:0;opacity:0.4">scalable, </span><span class="Word_word__99l_2" style="--contrast:0;opacity:0.4">AI-assisted </span><span class="Word_word__99l_2 Word_highlighted__5glbZ" style="--contrast:0;opacity:0.4">automation? </span></p></div></div></section><section><div class="features_featuresContainer__AVbHg"><div class="features_headingContainer__z5949"><h2 class="mb-6">Your work objectives are pretty much in the bag</h2><p>Secure your roadmap goals — we designed Workflows’ features to ensure you can actually dedicate your full attention to achieving them.</p></div><div class="features_cardsContainer___0g7G"><div class="Card_container__Oa7CK"><div class="Card_textual__vrjca"><h4 class="text-xl text-bold mb-5">AI-powered</h4><p>Text the AI assistant as you would a team member. Simply provide the prompt — One will do the rest. Workflows understands your business needs without onboarding.</p></div><img alt="AI-powered" loading="lazy" width="555" height="277" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fworkflows-ai-powered.png&w=640&q=75 1x, /_next/image?url=%2Fimages%2Fworkflows-ai-powered.png&w=1200&q=75 2x" src="/_next/image?url=%2Fimages%2Fworkflows-ai-powered.png&w=1200&q=75"/></div><div class="Card_container__Oa7CK"><div class="Card_textual__vrjca"><h4 class="text-xl text-bold mb-5">Drag and drop</h4><p>Build any automation in a no-code, drag-and-drop interface. Create conditional rules in your workflows to make them as simple or detailed as needed.</p></div><img alt="Drag and drop" loading="lazy" width="459" height="200" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fworkflows-drag-and-drop.png&w=640&q=75 1x, /_next/image?url=%2Fimages%2Fworkflows-drag-and-drop.png&w=1080&q=75 2x" src="/_next/image?url=%2Fimages%2Fworkflows-drag-and-drop.png&w=1080&q=75"/></div><div class="Card_container__Oa7CK" style="--bg-img:url(/images/workflows-code-layer.png)"><div class="Card_textual__vrjca"><h4 class="text-xl text-bold mb-5">Code layer</h4><p>Keep access to the code generated by Workflows and tune it to your programming style. We know how important it is for devs to inspect element.</p></div></div><div class="Card_container__Oa7CK"><div class="Card_textual__vrjca"><h4 class="text-xl text-bold mb-5">Multiple integrations</h4><p>Replace all complex customization that had to be done in external tools with pre-made integrations you configure in the Workflows interface.</p></div><img alt="Multiple integrations" loading="lazy" width="554" height="146" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fworkflows-multiple-integrations.png&w=640&q=75 1x, /_next/image?url=%2Fimages%2Fworkflows-multiple-integrations.png&w=1200&q=75 2x" src="/_next/image?url=%2Fimages%2Fworkflows-multiple-integrations.png&w=1200&q=75"/></div><div class="Card_container__Oa7CK"><div class="Card_textual__vrjca"><h4 class="text-xl text-bold mb-5">Building blocks library</h4><p>Choose from any available method in the API we integrated Workflows with to precisely determine your workflow behavior.</p></div><img alt="Building blocks library" loading="lazy" width="674" height="200" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fworkflows-building-blocks-library.png&w=750&q=75 1x, /_next/image?url=%2Fimages%2Fworkflows-building-blocks-library.png&w=1920&q=75 2x" src="/_next/image?url=%2Fimages%2Fworkflows-building-blocks-library.png&w=1920&q=75"/></div><div class="features_ctaCard__hU4KA"><h3 class="text-2xl">Be the first one to upgrade <span>your Workflows</span></h3><a class="text-sm" href="#join">Save your spot</a></div></div></div></section><section class="use-cases_useCasesSection__r_Yhk"><div class="use-cases_useCasesContainer__ZM9W6"><h2>Workflows will be your perfect team member for:</h2><div class="use-cases_useCasesCards__Me_By"><div class="UseCase_container__L3bLB"><img alt="" loading="lazy" width="54" height="54" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fworkflows-hubspot-icon.png&w=64&q=75 1x, /_next/image?url=%2Fimages%2Fworkflows-hubspot-icon.png&w=128&q=75 2x" src="/_next/image?url=%2Fimages%2Fworkflows-hubspot-icon.png&w=128&q=75"/><h4>Sales management</h4><p>Keep track of your LiveChat leads and enrich them with extra details from the chat to gain effortless insight into your sales.</p></div><div class="UseCase_container__L3bLB"><img alt="" loading="lazy" width="54" height="54" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fworkflows-mailchimp-icon.png&w=64&q=75 1x, /_next/image?url=%2Fimages%2Fworkflows-mailchimp-icon.png&w=128&q=75 2x" src="/_next/image?url=%2Fimages%2Fworkflows-mailchimp-icon.png&w=128&q=75"/><h4>Chat follow-ups</h4><p>Keep customers updated with automatic chat follow-up emails. Configure all of your email flows once to always enjoy that extra touch in customer communication.</p></div><div class="UseCase_container__L3bLB"><img alt="" loading="lazy" width="54" height="54" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fworkflows-analytics-icon.png&w=64&q=75 1x, /_next/image?url=%2Fimages%2Fworkflows-analytics-icon.png&w=128&q=75 2x" src="/_next/image?url=%2Fimages%2Fworkflows-analytics-icon.png&w=128&q=75"/><h4>Data analysis</h4><p>Extract your LiveChat data to quickly pinpoint and address any weak spots in your conversion funnel or generate insightful custom reports.</p></div><div class="UseCase_container__L3bLB"><img alt="" loading="lazy" width="54" height="54" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fworkflows-shopify-icon.png&w=64&q=75 1x, /_next/image?url=%2Fimages%2Fworkflows-shopify-icon.png&w=128&q=75 2x" src="/_next/image?url=%2Fimages%2Fworkflows-shopify-icon.png&w=128&q=75"/><h4>Order supervision</h4><p>Let Workflows take the lead by assisting chat customers with order customization, providing shipping updates, and handling other essential order cases.</p></div></div></div></section><section><div class="tools_toolsContainer__h9NlY"><div></div><h2>Automate with tools you already use</h2><div class="tools_toolsIcons__QT_MJ"><img alt="" loading="lazy" width="1148" height="219" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fworkflows-automate-icons.png&w=1200&q=75 1x, /_next/image?url=%2Fimages%2Fworkflows-automate-icons.png&w=3840&q=75 2x" src="/_next/image?url=%2Fimages%2Fworkflows-automate-icons.png&w=3840&q=75"/></div></div></section><section id="join" class="prefooter_preFooterSection__zDYCT"><div class="prefooter_preFooterContainer__JjEMl"><div class="prefooter_preFooterMessage__Fq5d0"><img alt="Oliwia Polec image" loading="lazy" width="56" height="56" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fworkflows-oliwia-polec.png&w=64&q=75 1x, /_next/image?url=%2Fimages%2Fworkflows-oliwia-polec.png&w=128&q=75 2x" src="/_next/image?url=%2Fimages%2Fworkflows-oliwia-polec.png&w=128&q=75"/><span>Oliwia</span><h4 class="text-2xl">Others have already automated their work while you were reading this. Don't get left behind. Sign up for Workflows.</h4></div><form name="workflows-waitlist-form" netlify-honeypot="do-not-trust-me" class="Form_form__yajC7"><input type="hidden" name="form-name" value="workflows-waitlist-form"/><input type="email" id="email" placeholder="example@company.com" required="" name="email" value=""/><button type="submit">Join waitlist</button></form><p aria-hidden="true" data-visible="false" class="Form_successMessage__q4YxQ">Thank you! 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