eduGAIN Authentication - Authentication and Authorization Service

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0l194.69-194.69a28.86 28.86 0 0 0 0-40.81z"/></svg> </div> <div class="md-source__repository"> authzsvc-docs </div> </a> </div> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../.." class="md-nav__link"> CERN Authentication and Authorization Services </a> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_2" type="checkbox" id="__nav_2" > <label class="md-nav__link" for="__nav_2"> User authentication <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="User authentication" data-md-level="1"> <label class="md-nav__title" for="__nav_2"> <span class="md-nav__icon md-icon"></span> User authentication </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../user-documentation/authentication-options/" class="md-nav__link"> Authentication options </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/two-factor-authentication/" class="md-nav__link"> Two factor authentication </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/kerberos-authentication/" class="md-nav__link"> Kerberos </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/time-limits/" class="md-nav__link"> Time limits </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/autologon/" class="md-nav__link"> Autologon </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/account-lifecycle/" class="md-nav__link"> Account Lifecycle </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/unconfirmed-identities/" class="md-nav__link"> Unconfirmed identities </a> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_3" type="checkbox" id="__nav_3" > <label class="md-nav__link" for="__nav_3"> Securing applications <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Securing applications" data-md-level="1"> <label class="md-nav__title" for="__nav_3"> <span class="md-nav__icon md-icon"></span> Securing applications </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../applications/application-configuration/" class="md-nav__link"> Configuring your application </a> </li> <li class="md-nav__item"> <a href="../../applications/adding-application/" class="md-nav__link"> Adding your application to the service </a> </li> <li class="md-nav__item"> <a href="../../applications/permission-scheme/" class="md-nav__link"> Defining the permissions scheme </a> </li> <li class="md-nav__item"> <a href="../../applications/role-based-permissions/" class="md-nav__link"> Role based permissions (recommended) </a> </li> <li class="md-nav__item"> <a href="../../applications/group-based-permissions/" class="md-nav__link"> Group based permissions </a> </li> <li class="md-nav__item"> <a href="../../applications/sso-registration/" class="md-nav__link"> Registering your application to SSO </a> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_3_7" type="checkbox" id="__nav_3_7" > <label class="md-nav__link" for="__nav_3_7"> SAML <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="SAML" data-md-level="2"> <label class="md-nav__title" for="__nav_3_7"> <span class="md-nav__icon md-icon"></span> SAML </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../user-documentation/saml/saml/" class="md-nav__link"> About </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/saml/config/" class="md-nav__link"> Configuration </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/saml/shibboleth-integration/" class="md-nav__link"> Shibboleth integration </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/saml/shibboleth-migration/" class="md-nav__link"> Shibboleth migration from the old SSO </a> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_3_8" type="checkbox" id="__nav_3_8" > <label class="md-nav__link" for="__nav_3_8"> OIDC <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="OIDC" data-md-level="2"> <label class="md-nav__title" for="__nav_3_8"> <span class="md-nav__icon md-icon"></span> OIDC </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../user-documentation/oidc/oidc/" class="md-nav__link"> About </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/oidc/token-requests/" class="md-nav__link"> Token Requests </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/oidc/scopes/" class="md-nav__link"> Scopes </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/oidc/config/" class="md-nav__link"> OIDC configuration and usage </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/oidc/apache/" class="md-nav__link"> Apache configuration </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/oidc/securing-apis/" class="md-nav__link"> Securing APIs </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/oidc/api-access/" class="md-nav__link"> API Access </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/oidc/exchange-for-api/" class="md-nav__link"> Token Exchange </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/oidc/device-code/" class="md-nav__link"> Device Code </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/oidc/libraries/" class="md-nav__link"> Suggested libraries </a> </li> </ul> </nav> </li> <li class="md-nav__item"> <a href="../../applications/examples/" class="md-nav__link"> Examples </a> </li> <li class="md-nav__item"> <a href="../../applications/qa-environment/" class="md-nav__link"> QA Environment </a> </li> <li class="md-nav__item"> <a href="../../applications/command-line-tools/" class="md-nav__link"> Command line tools </a> </li> <li class="md-nav__item"> <a href="../../user-documentation/faqs/" class="md-nav__link"> FAQs </a> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_4" type="checkbox" id="__nav_4" > <label class="md-nav__link" for="__nav_4"> Group Management System <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Group Management System" data-md-level="1"> <label class="md-nav__title" for="__nav_4"> <span class="md-nav__icon md-icon"></span> Group Management System </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../roadmap/group-missing-features/" class="md-nav__link"> Missing features </a> </li> <li class="md-nav__item"> <a href="../../groups/special-groups/" class="md-nav__link"> Special groups </a> </li> <li class="md-nav__item"> <a href="../../groups/dynamic-guidance/" class="md-nav__link"> Dynamic groups </a> </li> <li class="md-nav__item"> <a href="../../groups/csv/" class="md-nav__link"> CSV </a> </li> <li class="md-nav__item"> <a href="../../groups/e-groups-to-gms-sync-scenario/" class="md-nav__link"> E-Groups to GMS transition </a> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_5" type="checkbox" id="__nav_5" > <label class="md-nav__link" for="__nav_5"> Resources lifecycle and eligibility <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Resources lifecycle and eligibility" data-md-level="1"> <label class="md-nav__title" for="__nav_5"> <span class="md-nav__icon md-icon"></span> Resources lifecycle and eligibility </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../resources/resources/" class="md-nav__link"> Introduction </a> </li> <li class="md-nav__item"> <a href="../../resources/resource-lifecycle-integration/" class="md-nav__link"> Integration </a> </li> <li class="md-nav__item"> <a href="../../resources/resource-states/" class="md-nav__link"> Resource States </a> </li> <li class="md-nav__item"> <a href="../../resources/push-rest-api/" class="md-nav__link"> Resources REST API (push) </a> </li> <li class="md-nav__item"> <a href="../../resources/policies/" class="md-nav__link"> Custom Resource Policies </a> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_6" type="checkbox" id="__nav_6" > <label class="md-nav__link" for="__nav_6"> Documents <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Documents" data-md-level="1"> <label class="md-nav__title" for="__nav_6"> <span class="md-nav__icon md-icon"></span> Documents </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../documents/why-keycloak/" class="md-nav__link"> Why Keycloak </a> </li> <li class="md-nav__item"> <a href="../../documents/presentations/" class="md-nav__link"> Presentations </a> </li> <li class="md-nav__item"> <a href="../../documents/our-contributions/" class="md-nav__link"> Our contributions to Keycloak </a> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_7" type="checkbox" id="__nav_7" > <label class="md-nav__link" for="__nav_7"> Services <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Services" data-md-level="1"> <label class="md-nav__title" for="__nav_7"> <span class="md-nav__icon md-icon"></span> Services </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../services/" class="md-nav__link"> Overview </a> </li> <li class="md-nav__item"> <a href="../../services/instances/" class="md-nav__link"> Links to instances </a> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_7_3" type="checkbox" id="__nav_7_3" > <label class="md-nav__link" for="__nav_7_3"> Authorization Service API <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Authorization Service API" data-md-level="2"> <label class="md-nav__title" for="__nav_7_3"> <span class="md-nav__icon md-icon"></span> Authorization Service API </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../authzsvc/overview/" class="md-nav__link"> Overview </a> </li> <li class="md-nav__item"> <a href="../../authzsvc/managed-applications/" class="md-nav__link"> Managing applications for other users </a> </li> <li class="md-nav__item"> <a href="../../authzsvc/roles/" class="md-nav__link"> Role definitions </a> </li> <li class="md-nav__item"> <a href="../../authzsvc/model/" class="md-nav__link"> Model (attributes) </a> </li> <li class="md-nav__item"> <a href="../../authzsvc/examples/" class="md-nav__link"> Examples </a> </li> </ul> </nav> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--active md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_8" type="checkbox" id="__nav_8" checked> <label class="md-nav__link" for="__nav_8"> Help <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Help" data-md-level="1"> <label class="md-nav__title" for="__nav_8"> <span class="md-nav__icon md-icon"></span> Help </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item md-nav__item--active"> <input class="md-nav__toggle md-toggle" data-md-toggle="toc" type="checkbox" id="__toc"> <label class="md-nav__link md-nav__link--active" for="__toc"> eduGAIN Authentication <span class="md-nav__icon md-icon"></span> </label> <a href="./" class="md-nav__link md-nav__link--active"> eduGAIN Authentication </a> <nav class="md-nav md-nav--secondary" aria-label="Table of contents"> <label class="md-nav__title" for="__toc"> <span class="md-nav__icon md-icon"></span> Table of contents </label> <ul class="md-nav__list" data-md-component="toc" data-md-scrollfix> <li class="md-nav__item"> <a href="#trouble-at-your-home-institute" class="md-nav__link"> Trouble at your Home Institute </a> <nav class="md-nav" aria-label="Trouble at your Home Institute"> <ul class="md-nav__list"> <li class="md-nav__item"> <a href="#security-requirements" class="md-nav__link"> Security Requirements </a> </li> <li class="md-nav__item"> <a href="#attribute-release" class="md-nav__link"> Attribute Release </a> </li> </ul> </nav> </li> <li class="md-nav__item"> <a href="#trouble-at-cern" class="md-nav__link"> Trouble at CERN </a> </li> </ul> </nav> </li> <li class="md-nav__item"> <a href="../2fa-tips/" class="md-nav__link"> 2FA Tips </a> </li> </ul> </nav> </li> <li class="md-nav__item"> <a href="../../privacy-notice/" class="md-nav__link"> Privacy notice </a> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_10" type="checkbox" id="__nav_10" > <label class="md-nav__link" for="__nav_10"> Migration notes <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Migration notes" data-md-level="1"> <label class="md-nav__title" for="__nav_10"> <span class="md-nav__icon md-icon"></span> Migration notes </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../migrations/keycloak24/" class="md-nav__link"> Keycloak 24 </a> </li> </ul> </nav> </li> <li class="md-nav__item"> <a href="../../contact/" class="md-nav__link"> Contact </a> </li> </ul> </nav> </div> </div> </div> <div class="md-sidebar md-sidebar--secondary" data-md-component="sidebar" data-md-type="toc" > <div class="md-sidebar__scrollwrap"> <div class="md-sidebar__inner"> <nav class="md-nav md-nav--secondary" aria-label="Table of contents"> <label class="md-nav__title" for="__toc"> <span class="md-nav__icon md-icon"></span> Table of contents </label> <ul class="md-nav__list" data-md-component="toc" data-md-scrollfix> <li class="md-nav__item"> <a href="#trouble-at-your-home-institute" class="md-nav__link"> Trouble at your Home Institute </a> <nav class="md-nav" aria-label="Trouble at your Home Institute"> <ul class="md-nav__list"> <li class="md-nav__item"> <a href="#security-requirements" class="md-nav__link"> Security Requirements </a> </li> <li class="md-nav__item"> <a href="#attribute-release" class="md-nav__link"> Attribute Release </a> </li> </ul> </nav> </li> <li class="md-nav__item"> <a href="#trouble-at-cern" class="md-nav__link"> Trouble at CERN </a> </li> </ul> </nav> </div> </div> </div> <div class="md-content" data-md-component="content"> <article class="md-content__inner md-typeset"> <a href="https://gitlab.cern.ch/authzsvc/docs/authzsvc-docs/-/blob/master/docs/trouble-shooting/edugain-authentication.md" title="Edit this page" class="md-content__button md-icon"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M20.71 7.04c.39-.39.39-1.04 0-1.41l-2.34-2.34c-.37-.39-1.02-.39-1.41 0l-1.84 1.83 3.75 3.75M3 17.25V21h3.75L17.81 9.93l-3.75-3.75L3 17.25Z"/></svg> </a> <h1 id="cant-log-in-with-edugain">Can't log in with eduGAIN?</h1> <p>eduGAIN allows researchers to log into research websites (such as those at CERN) using an account at their Home Institute (e.g. your University). If you are unable to authenticate, there is either a problem at your Home Institute or one at CERN.</p> <h2 id="trouble-at-your-home-institute">Trouble at your Home Institute</h2> <p>You should be able to contact the IT or Security contact at your Home Institute to get help. The following are common problems.</p> <h3 id="security-requirements">Security Requirements</h3> <p>Your Home Institute must support the <a href="https://refeds.org/sirtfi">Sirtfi Framework</a> for you to be able to authenticate to CERN with eduGAIN. This is so that we can contact a security expert if there is a security problem, such as your account being compromised. Only Home Institutes that support Sirtfi are listed on CERN's login page - it may take up to 24 hours for your Institute to appear if they have just added support for Sirtfi.</p> <h3 id="attribute-release">Attribute Release</h3> <p>We need a small amount of data to be sent to us when you authenticate, known as the <a href="https://refeds.org/category/research-and-scholarship">Research & Scholarship Attribute Bundle</a>. This contains:</p> <ul> <li>Your name</li> <li>Your email</li> <li>A persistent identifier (so that we know it's still you the next time you authenticate at CERN!)</li> </ul> <p>If your Home Institute doesn't release this information you will not be able to use CERN services. </p> <p>You can check which attributes your Home Institute releases at this <a href="https://attribute-viewer.aai.switch.ch/">Attribute Checking Site</a>.</p> <h2 id="trouble-at-cern">Trouble at CERN</h2> <p>If you've checked with your Home Institute and are still not able to authenticate, please raise a ticket with our support team by contacting the <a href="https://cern.service-now.com/service-portal/service-desk.do">Service Desk</a>.</p> </article> </div> </div> </main> <footer class="md-footer"> <nav class="md-footer__inner md-grid" aria-label="Footer" > <a href="../../authzsvc/examples/" class="md-footer__link md-footer__link--prev" aria-label="Previous: Examples" rel="prev"> <div class="md-footer__button md-icon"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M20 11v2H8l5.5 5.5-1.42 1.42L4.16 12l7.92-7.92L13.5 5.5 8 11h12Z"/></svg> </div> <div class="md-footer__title"> <div class="md-ellipsis"> <span class="md-footer__direction"> Previous </span> Examples </div> </div> </a> <a href="../2fa-tips/" class="md-footer__link md-footer__link--next" aria-label="Next: 2FA Tips" rel="next"> <div class="md-footer__title"> <div class="md-ellipsis"> <span class="md-footer__direction"> Next </span> 2FA Tips </div> </div> <div class="md-footer__button md-icon"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M4 11v2h12l-5.5 5.5 1.42 1.42L19.84 12l-7.92-7.92L10.5 5.5 16 11H4Z"/></svg> </div> </a> </nav> <div class="md-footer-meta md-typeset"> <div class="md-footer-meta__inner md-grid"> <div class="md-copyright"> Made with <a href="https://squidfunk.github.io/mkdocs-material/" target="_blank" rel="noopener"> Material for MkDocs </a> </div> </div> </div> </footer> </div> <div class="md-dialog" data-md-component="dialog"> <div class="md-dialog__inner md-typeset"></div> </div> <script id="__config" type="application/json">{"base": "../..", "features": [], "search": "../../assets/javascripts/workers/search.5bf1dace.min.js", "translations": {"clipboard.copied": "Copied to clipboard", "clipboard.copy": "Copy to clipboard", "search.config.lang": "en", "search.config.pipeline": "trimmer, stopWordFilter", "search.config.separator": "[\\s\\-]+", "search.placeholder": "Search", "search.result.more.one": "1 more on this page", "search.result.more.other": "# more on this page", "search.result.none": "No matching documents", "search.result.one": "1 matching document", "search.result.other": "# matching documents", "search.result.placeholder": "Type to start searching", "search.result.term.missing": "Missing", "select.version.title": "Select version"}}</script> <script src="../../assets/javascripts/bundle.37e9125f.min.js"></script> </body> </html>

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