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C’est pourquoi, nous nous engageons à respecter la confidentialité des renseignements personnels que nous collectons. Collecte des renseignements personnels Nous collectons les renseignements suivants (lors du dépôt d’une plainte) : Les […]" /> <meta property="og:url" content="https://conseildepresse.qc.ca/politique-de-confidentialite/" /> <meta property="og:site_name" content="Conseil de presse du Québec" /> <meta property="article:modified_time" content="2024-04-30T14:50:28+00:00" /> <meta property="og:image" content="https://conseildepresse.qc.ca/wp-content/uploads/2024/04/Photo-site.jpg" /> <meta property="og:image:width" content="1200" /> <meta property="og:image:height" content="675" /> <meta property="og:image:type" content="image/jpeg" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:site" content="@Conseildepresse" /> <meta name="twitter:label1" content="Durée de lecture estimée" /> <meta name="twitter:data1" content="5 minutes" /> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":"WebPage","@id":"https://conseildepresse.qc.ca/politique-de-confidentialite/","url":"https://conseildepresse.qc.ca/politique-de-confidentialite/","name":"Politique de confidentialité - Conseil de presse du Québec","isPartOf":{"@id":"https://conseildepresse.qc.ca/#website"},"datePublished":"2011-10-14T19:21:15+00:00","dateModified":"2024-04-30T14:50:28+00:00","breadcrumb":{"@id":"https://conseildepresse.qc.ca/politique-de-confidentialite/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https://conseildepresse.qc.ca/politique-de-confidentialite/"]}]},{"@type":"BreadcrumbList","@id":"https://conseildepresse.qc.ca/politique-de-confidentialite/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https://conseildepresse.qc.ca/"},{"@type":"ListItem","position":2,"name":"Politique de confidentialité"}]},{"@type":"WebSite","@id":"https://conseildepresse.qc.ca/#website","url":"https://conseildepresse.qc.ca/","name":"Conseil de presse du Québec","description":"","publisher":{"@id":"https://conseildepresse.qc.ca/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://conseildepresse.qc.ca/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https://conseildepresse.qc.ca/#organization","name":"Conseil de presse du Québec","alternateName":"Le Conseil de presse du Québec est un organisme privé, à but non lucratif, qui œuvre à la protection de la liberté de la presse et à la défense du droit du public à une information de qualité. 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wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://conseildepresse.qc.ca/porter-plainte/guide-formulaire/"><span class="wp-block-navigation-item__label">Guide de déontologie</span></a></li><li class=" wp-block-navigation-item cdpq-item-nav-mobile-niveau-2 wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://conseildepresse.qc.ca/porter-plainte/en-ligne/"><span class="wp-block-navigation-item__label">Déposer une plainte</span></a></li><li class=" wp-block-navigation-item cdpq-item-nav-mobile-niveau-2 wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://conseildepresse.qc.ca/porter-plainte/commission-appel/"><span class="wp-block-navigation-item__label">Commission d'appel</span></a></li><li class=" wp-block-navigation-item cdpq-item-nav-mobile-niveau-1 wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://conseildepresse.qc.ca/rechercher-une-decision/"><span class="wp-block-navigation-item__label">Décisions</span></a></li><li class=" wp-block-navigation-item cdpq-item-nav-mobile-niveau-1 wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://conseildepresse.qc.ca/nouvelles/"><span class="wp-block-navigation-item__label">Nouvelles</span></a></li></ul></nav></div> </div></header> <main class="wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained"> <h2 class="alignwide wp-block-post-title">Politique de confidentialité</h2> <div class="entry-content alignfull wp-block-post-content is-layout-constrained wp-container-core-post-content-is-layout-1 wp-block-post-content-is-layout-constrained"> <h3 class="wp-block-heading">Introduction</h3> <p>Devant le développement des nouveaux outils de communication, il est nécessaire de porter une attention particulière à la protection de la vie privée. C’est pourquoi, nous nous engageons à respecter la confidentialité des renseignements personnels que nous collectons.</p> <h3 class="wp-block-heading">Collecte des renseignements personnels</h3> <p>Nous collectons les renseignements suivants (lors du dépôt d’une plainte) :</p> <ul class="wp-block-list"> <li>Nom</li> <li>Prénom</li> <li>Adresse postale</li> <li>Code postal</li> <li>Adresse électronique</li> <li>Numéro de téléphone </li> <li>Genre </li> </ul> <p>Les renseignements personnels que nous collectons sont recueillis au travers de formulaires. Nous utilisons également, comme indiqué dans la section suivante, des fichiers témoins et/ou journaux pour réunir des informations vous concernant.</p> <h3 class="wp-block-heading">Formulaires et interactivité:</h3> <p>Vos renseignements personnels sont collectés par le biais de formulaire, à savoir :</p> <ul class="wp-block-list"> <li>Formulaire de dépôt de plainte</li> <li>Formulaire de demande d’appel d’une décision</li> </ul> <p>Nous utilisons les renseignements ainsi collectés pour les finalités suivantes :</p> <ul class="wp-block-list"> <li>Suivi et traitement de la plainte</li> <li>Informations</li> <li>Statistiques</li> <li>Correspondance</li> </ul> <h3 class="wp-block-heading">Fichiers journaux et témoins</h3> <p>Nous recueillons certaines informations par le biais de fichiers journaux (<em>log file</em>) et de fichiers témoins (<em>cookies</em>). Il s’agit principalement des informations suivantes :</p> <ul class="wp-block-list"> <li>Adresse IP</li> <li>Système d’exploitation</li> <li>Pages visitées et requêtes</li> <li>Heure et jour de connexion</li> <li>Lieu de connexion</li> </ul> <p>Ces fichiers sont utilisés pour :</p> <ul class="wp-block-list"> <li>Amélioration du service</li> <li>Statistiques</li> </ul> <h3 class="wp-block-heading">Utilisation de la technologie en lien avec la collecte de renseignements personnels</h3> <p>Le Conseil de presse du Québec utilise Google Analytics qui est un outil permettant de mesurer l’audience Web et d’analyser les visites sur un site Web. À l’aide de fichiers témoins (<em>cookies</em>), Google Analytics recueille des renseignements sur votre navigation; sur une partie ou toutes les pages du site Web. Ces renseignements sont utilisés à des fins statistiques en vue d’améliorer votre expérience.</p> <p>Les renseignements qui sont recueillis sont :</p> <ul class="wp-block-list"> <li>l’adresse IP tronquée de votre ordinateur (votre adresse IP est modifiée, ce qui empêche de vous y relier),</li> <li>votre fournisseur de services Internet,</li> <li>le système d’exploitation (ex. : Mac OS, Windows),</li> <li>le type et le modèle d’appareil (ex. : iPhone 12),</li> <li>la résolution d’écran de l’appareil,</li> <li>le type et la langue du navigateur (ex. : Chrome, Safari),</li> <li>la région ou la municipalité, déterminée d’après l’adresse IP,</li> <li>le domaine du site précédant visité (ex. : lapresse.ca),</li> <li>le point d’origine (ex. : bannière, courriel, réseau social, etc.)</li> <li>les pages consultées sur notre site Web (la séquence de consultation, les interactions dans la page, la date, l’heure, la durée et la fréquence de vos visites et vos activités (clics, défilement d’écran, etc.)).</li> </ul> <p>Il est possible de configurer votre navigateur pour bloquer les témoins, mais cela pourrait affecter votre expérience de navigation.</p> <p><strong>Google Analytics</strong></p> <p>Google Analytics est un service d’analyse Web qui fournit des statistiques et des outils analytiques de base. Ces données aident à l’optimisation des moteurs de recherche (SEO).</p> <p>Les renseignements sont conservés notamment aux États-Unis. Google peut les communiquer à des tiers, en cas d’obligation légale, ou lors de leur traitement pour leur compte. Les renseignements sont aussi partagés sur les comptes Google Ads et Google Search Console du Conseil de Presse du Québec.</p> <p>Les témoins publicitaires de Google sont aussi utilisés pour recueillir des renseignements démographiques et de l’information sur les centres d’intérêt des internautes. Ces informations prises isolément ne peuvent être associées à une personne. Google énonce qu’il ne mettra jamais en relation les renseignements collectés avec une autre donnée ou tout autre renseignement qu’il conserve.</p> <p>Pour avoir plus d’informations sur les renseignements recueillis par Google et l’usage qu’il en est fait, consultez sa Politique de confidentialité et conditions d’utilisation de Google.</p> <p>Si vous le désirez, vous pouvez empêcher Google d’enregistrer les renseignements relatifs à votre navigation en installant, sur votre ordinateur, le module complémentaire de navigateur pour la désactivation de Google Analytics. Sur mobile, vous pouvez utiliser un navigateur privé ou utiliser le mode « Privé ».</p> <h3 class="wp-block-heading">Droit d’accès</h3> <p>Nous nous engageons à reconnaître un droit d’accès et de rectification aux personnes concernées désireuses de consulter ou modifier les informations les concernant.  L’exercice de ce droit se fera par téléphone, par courriel ou par la poste auprès de :</p> <p><a href="mailto:info@conseildepresse.qc.ca">info@conseildepresse.qc.ca</a></p> <h3 class="wp-block-heading">Sécurité</h3> <p>Les renseignements personnels que nous collectons sont conservés dans un environnement sécurisé. Les personnes travaillant pour nous sont tenues de respecter la confidentialité de vos informations.  Pour assurer la sécurité de vos renseignements personnels, nous avons recours aux mesures suivantes :</p> <ul class="wp-block-list"> <li>Gestion des accès – personne autorisée</li> <li>Sauvegarde informatique</li> <li>Identifiant / mot de passe</li> <li>Pare-feu (Firewalls)</li> </ul> <p>Nous nous engageons à maintenir un haut degré de confidentialité en intégrant les dernières innovations technologiques permettant d’assurer la confidentialité de vos renseignements. Toutefois, comme aucun mécanisme n’offre une sécurité maximale, une part de risque est toujours présente lorsque l’on utilise Internet pour transmettre des renseignements personnels.</p> <h3 class="wp-block-heading">Mise à jour de la Politique de confidentialité</h3> <p>Nous pouvons modifier le contenu de nos sites Web et notre façon d’utiliser les témoins sans préavis et, par conséquent, notre Politique de confidentialité pourrait être modifiée de temps à autre à l’avenir. Nous vous encourageons donc à les examiner chaque fois que vous visitez le site Web afin de demeurer informé de la manière dont nous traitons les renseignements personnels. </p> <p><em>La présente Politique a été mise à jour pour la dernière fois le 31 août 2023.</em></p> </div></main> <footer class="alignfull wp-block-template-part"> <div class="wp-block-group is-style-default is-layout-constrained wp-container-core-group-is-layout-12 wp-block-group-is-layout-constrained" style="padding-top:54px;padding-bottom:61px"> <div class="wp-block-group alignwide is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-11 wp-block-group-is-layout-flex"> <div class="wp-block-group is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-9 wp-block-group-is-layout-flex"> <p class="has-gris-color has-text-color has-small-font-size">Avec le soutien financier de :</p> <div class="wp-block-group logos-qc-ca-footer is-content-justification-left is-nowrap 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