Best Customer Experience Management Software | Products

<!DOCTYPE html> <html lang="en"> <head> <meta name="pageKey" content="d_products_marketplace_guest_product_categories_serp_page">  <meta name="locale" content="en_US"> <meta id="config" data-app-version="0.0.999" data-call-tree-id="AAYnjDdT6Z5gFa333lJKOw==" data-multiproduct-name="marketplaces-guest-frontend" data-service-name="marketplaces-guest-frontend" data-browser-id="34862bc8-a3ed-458b-8acd-7218e2a4c6fb" data-enable-page-view-heartbeat-tracking data-page-instance="urn:li:page:d_products_marketplace_guest_product_categories_serp_page;50G0O3cMSYexaNJe6JRscA==" data-disable-jsbeacon-pagekey-suffix="false" data-member-id="0" data-logout-url="/uas/logout"> <link rel="canonical" href="https://www.linkedin.com/products/categories/customer-experience-management-software">      <link rel="icon" href="https://static.licdn.com/aero-v1/sc/h/al2o9zrvru7aqj8e1x2rzsrca"> <script> function getDfd() {let yFn,nFn;const p=new Promise(function(y, n){yFn=y;nFn=n;});p.resolve=yFn;p.reject=nFn;return 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data-current-search-type="JOBS"> <button class="search-bar__placeholder papabear:hidden mamabear:hidden text-input w-full mt-1.5 !pl-[14px] border-1 border-solid border-color-border-faint rounded-[2px] h-[40px] max-h-[40px] flex items-center overflow-hidden cursor-text" data-tracking-control-name="products_seo_search_search-switcher-opener"> <icon class="text-color-icon w-3 h-3 mr-1" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/397vrsk6op88l4981ji1xe1qt"></icon> <div class="search-bar__full-placeholder font-sans text-md text-color-text max-w-[calc(100%-40px)] text-left whitespace-nowrap overflow-hidden text-ellipsis">  </div> <span class="sr-only">Expand search</span> </button> <div class="switcher-tabs__trigger-and-tabs babybear:flex"> <button aria-expanded="false" class="switcher-tabs__placeholder flex !h-full !py-0 !pl-2 !pr-1.5 border-r-1 border-solid border-r-color-border-faint babybear:hidden tab-md papabear:tab-vertical mamabear:tab-vertical papabear:justify-start mamabear:justify-start cursor-pointer" data-tracking-control-name="products_seo_search_switcher-tabs-placeholder"> <span class="switcher-tabs__placeholder-text m-auto"></span> <icon class="switcher-tabs__caret-down-filled onload pointer-events-none block my-auto min-h-[24px] min-w-[24px] h-[24px] babybear:hidden" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/7asbl4deqijhoy3z2ivveispv"></icon> </button> <div class="switcher-tabs hidden z-[1] w-auto min-w-[160px] mb-1.5 py-1 absolute top-[48px] left-0 border-solid border-1 border-color-border-faint papabear:container-raised mamabear:container-raised babybear:static babybear:w-[100vw] babybear:h-[48px] babybear:p-0"> <ul class="switcher-tabs__list flex flex-1 items-stretch papabear:flex-col mamabear:flex-col" role="tablist"> <li class="switcher-tabs__tab h-[44px] babybear:basis-1/2" aria-selected="true" role="tab"> <button class="switcher-tabs__button w-full h-full tab-md papabear:tab-vertical mamabear:tab-vertical papabear:justify-start mamabear:justify-start cursor-pointer tab-selected" data-switcher-type="JOBS" data-tracking-control-name="products_seo_search_switcher-tabs-jobs-search-switcher" type="button"> Jobs </button> </li> <li class="switcher-tabs__tab h-[44px] babybear:basis-1/2" aria-selected="false" role="tab"> <button class="switcher-tabs__button w-full h-full tab-md papabear:tab-vertical mamabear:tab-vertical papabear:justify-start mamabear:justify-start cursor-pointer " data-switcher-type="PEOPLE" data-tracking-control-name="products_seo_search_switcher-tabs-people-search-switcher" type="button"> People </button> </li> <li class="switcher-tabs__tab h-[44px] babybear:basis-1/2" aria-selected="false" role="tab"> <button class="switcher-tabs__button w-full h-full tab-md papabear:tab-vertical mamabear:tab-vertical papabear:justify-start mamabear:justify-start cursor-pointer " data-switcher-type="LEARNING" data-tracking-control-name="products_seo_search_switcher-tabs-learning-search-switcher" type="button"> Learning </button> </li> </ul> <button aria-label="Close" class="switcher-tabs__cancel-btn papabear:hidden mamabear:hidden block w-6 h-6 m-auto text-color-text-low-emphasis" data-tracking-control-name="products_seo_search_switcher-tabs-cancel-search-switcher" type="button"> <icon class="switcher-tabs__cancel-icon block w-3 h-3 m-auto onload" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </div> </div> <section class="base-search-bar w-full h-full" data-searchbar-type="PEOPLE"> <form class="base-search-bar__form w-full flex babybear:mx-mobile-container-padding babybear:flex-col" role="search" action="/pub/dir" data-tracking-control-name="products_seo_search_people-search-bar_base-search-bar-form"> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 search-input"> <input aria-label="First Name" name="firstName" class="dismissable-input__input font-sans text-md text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none" placeholder="First Name" autocomplete="on" data-tracking-control-name="products_seo_search_people-search-bar_first-name_dismissable-input" maxlength="500" type="search"> <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="products_seo_search_people-search-bar_first-name_dismissable-input-clear" type="button"> <label class="sr-only">Dismiss</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 search-input"> <input aria-label="Last Name" name="lastName" class="dismissable-input__input font-sans text-md text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none" placeholder="Last Name" autocomplete="on" data-tracking-control-name="products_seo_search_people-search-bar_last-name_dismissable-input" maxlength="500" type="search"> <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="products_seo_search_people-search-bar_last-name_dismissable-input-clear" type="button"> <label class="sr-only">Dismiss</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section> <input name="trk" value="products_seo_search_people-search-bar_search-submit" type="hidden"> <button class="base-search-bar__submit-btn block basis-[40px] flex-shrink-0 cursor-pointer babybear:invisible babybear:ml-[-9999px] babybear:w-[1px] babybear:h-[1px]" aria-label="Search" data-tracking-control-name="products_seo_search_people-search-bar_base-search-bar-search-submit" type="submit"> <icon class="base-search-bar__search-icon onload mx-auto" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cb5bsr4tsn2r4sjg9e3ls4tjl"></icon> </button> </form> </section> <section class="base-search-bar w-full h-full" data-searchbar-type="JOBS"> <form class="base-search-bar__form w-full flex babybear:mx-mobile-container-padding babybear:flex-col" role="search" action="/jobs/search" data-tracking-control-name="products_seo_search_jobs-search-bar_base-search-bar-form"> <code id="i18n_aria_live_text_no-suggestions" style="display: none"></code> <code id="i18n_aria_live_text_one-suggestion" style="display: none"></code> <code id="i18n_aria_live_text_multiple-suggestions" style="display: none"></code> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 typeahead-input keywords-typeahead-input text-input"> <input aria-autocomplete="list" aria-controls="job-search-bar-keywords-typeahead-list" aria-haspopup="listbox" aria-label="Search job titles or companies" name="keywords" class="dismissable-input__input font-sans text-md text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none" placeholder="Search job titles or companies" autocomplete="off" data-tracking-control-name="products_seo_search_dismissable-input" maxlength="500" role="combobox" type="search">  <div class="typeahead-input__dropdown container-lined absolute top-[calc(100%+3px)] left-0 w-full rounded-b-md rounded-t-none z-[10] overflow-hidden max-w-none babybear:min-w-full"> <template class="typeahead-item-template"> <li class="typeahead-input__dropdown-item py-1.5 px-2 hover:cursor-pointer hover:bg-color-surface-tint" role="option"> <span class="typeahead-input__dropdown-text font-sans text-sm font-bold text-color-text"></span> </li> </template> <ul class="typeahead-input__dropdown-list w-full" id="job-search-bar-keywords-typeahead-list" role="listbox"></ul> </div>  <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="products_seo_search_dismissable-input-clear" type="button"> <label class="sr-only">Dismiss</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section>  <code id="i18n_aria_live_text_no-suggestions" style="display: none"></code> <code id="i18n_aria_live_text_one-suggestion" style="display: none"></code> <code id="i18n_aria_live_text_multiple-suggestions" style="display: none"></code> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 typeahead-input location-typeahead-input"> <input aria-autocomplete="list" aria-controls="job-search-bar-location-typeahead-list" aria-haspopup="listbox" aria-label="Location" name="location" class="dismissable-input__input font-sans text-md text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none" placeholder="Location" autocomplete="off" data-tracking-control-name="products_seo_search_dismissable-input" maxlength="500" role="combobox" type="search">  <div class="typeahead-input__dropdown container-lined absolute top-[calc(100%+3px)] left-0 w-full rounded-b-md rounded-t-none z-[10] overflow-hidden max-w-none babybear:min-w-full"> <template class="typeahead-item-template"> <li class="typeahead-input__dropdown-item py-1.5 px-2 hover:cursor-pointer hover:bg-color-surface-tint" role="option"> <span class="typeahead-input__dropdown-text font-sans text-sm font-bold text-color-text"></span> </li> </template> <ul class="typeahead-input__dropdown-list w-full" id="job-search-bar-location-typeahead-list" role="listbox"></ul> </div>  <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="products_seo_search_dismissable-input-clear" type="button"> <label class="sr-only">Dismiss</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section> <input name="geoId" type="hidden"> <input name="trk" value="products_seo_search_jobs-search-bar_search-submit" type="hidden"> <button class="base-search-bar__submit-btn block basis-[40px] flex-shrink-0 cursor-pointer babybear:invisible babybear:ml-[-9999px] babybear:w-[1px] babybear:h-[1px]" aria-label="Search" data-tracking-control-name="products_seo_search_jobs-search-bar_base-search-bar-search-submit" type="submit"> <icon class="base-search-bar__search-icon onload mx-auto" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cb5bsr4tsn2r4sjg9e3ls4tjl"></icon> </button> </form> </section> <section class="base-search-bar w-full h-full" data-searchbar-type="LEARNING"> <form class="base-search-bar__form w-full flex babybear:mx-mobile-container-padding babybear:flex-col" role="search" action="/learning/search" data-tracking-control-name="products_seo_search_learning-search-bar_base-search-bar-form"> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 search-input"> <input aria-label="Search skills, subjects, or software" name="keywords" class="dismissable-input__input font-sans text-md text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none" placeholder="Search skills, subjects, or software" autocomplete="on" data-tracking-control-name="products_seo_search_learning-search-bar_keywords_dismissable-input" maxlength="500" type="search"> <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="products_seo_search_learning-search-bar_keywords_dismissable-input-clear" type="button"> <label class="sr-only">Dismiss</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section> <input class="nav__search-uoo" name="upsellOrderOrigin" type="hidden"> <input name="trk" value="products_seo_search_learning-search-bar_search-submit" type="hidden"> <button class="base-search-bar__submit-btn block basis-[40px] flex-shrink-0 cursor-pointer babybear:invisible babybear:ml-[-9999px] babybear:w-[1px] babybear:h-[1px]" aria-label="Search" data-tracking-control-name="products_seo_search_learning-search-bar_base-search-bar-search-submit" type="submit"> <icon class="base-search-bar__search-icon onload mx-auto" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cb5bsr4tsn2r4sjg9e3ls4tjl"></icon> </button> </form> </section> <div aria-live="polite" class="search-bar__live-text sr-only" role="status"></div> </section>  <div class="nav__cta-container order-3 flex gap-x-1 justify-end min-w-[100px] flex-nowrap flex-shrink-0 babybear:flex-wrap flex-2 "> <a class="nav__button-tertiary btn-md btn-tertiary" href="https://www.linkedin.com/signup/cold-join?session_redirect=%2Fservices%2Fproducts%2Fcategories%2Fcustomer-experience-management-software&trk=products_seo_search_nav-header-join" data-tracking-control-name="products_seo_search_nav-header-join" data-test-live-nav-primary-cta data-tracking-will-navigate> Join now </a> <a class="nav__button-secondary btn-md btn-secondary-emphasis" href="https://www.linkedin.com/uas/login?session_redirect=%2Fservices%2Fproducts%2Fcategories%2Fcustomer-experience-management-software&fromSignIn=true&trk=products_seo_search_nav-header-signin" data-tracking-control-name="products_seo_search_nav-header-signin" data-tracking-will-navigate> Sign in </a>  </div>   </nav> </header>  <div class="products-serp-layout__top-section"> <div class="products-serp-layout__top-filters"> <div class="single-search-bar products-serp-layout__search-bar product-search-bar" data-current-search-type="PRODUCTS" data-products-search-bar> <section class="base-search-bar w-full h-full" data-searchbar-type="PRODUCTS"> <form class="base-search-bar__form w-full flex babybear:mx-mobile-container-padding babybear:flex-col" role="search" action="#" data-tracking-control-name="products_seo_search_products_base-search-bar-form">  <code id="i18n_aria_live_text_no-suggestions" style="display: none"></code> <code id="i18n_aria_live_text_one-suggestion" style="display: none"></code> <code id="i18n_aria_live_text_multiple-suggestions" style="display: none"></code> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 typeahead-input keywords-typeahead-input"> <input aria-autocomplete="list" aria-controls="PRODUCTS-search-bar-typeahead-list" aria-haspopup="listbox" aria-label="Search products by name or category" name="PRODUCTS" class="dismissable-input__input font-sans text-md text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none" placeholder="Search products by name or category" autocomplete="off" data-tracking-control-name="products_seo_search_products_dismissable-input" maxlength="500" role="combobox" type="search"> <div aria-live="polite" class="typeahead-live-text sr-only" role="status"></div> <div class="typeahead-input__dropdown container-lined absolute top-[calc(100%+3px)] left-0 w-full rounded-b-md rounded-t-none z-[10] overflow-hidden max-w-none babybear:min-w-full"> <template class="typeahead-item-template"> <li class="typeahead-input__dropdown-item py-1.5 px-2 hover:cursor-pointer hover:bg-color-surface-tint" role="option"> <span class="typeahead-input__dropdown-text font-sans text-sm font-bold text-color-text"></span> </li> </template> <ul class="typeahead-input__dropdown-list w-full" id="PRODUCTS-search-bar-typeahead-list" role="listbox"></ul> </div>  <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="products_seo_search_products_dismissable-input-clear" type="button"> <label class="sr-only">Dismiss</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section> <input name="trk" value="products_seo_search_products_search-submit" type="hidden"> <button class="base-search-bar__submit-btn block basis-[40px] flex-shrink-0 cursor-pointer babybear:invisible babybear:ml-[-9999px] babybear:w-[1px] babybear:h-[1px]" aria-label="Search" data-tracking-control-name="products_seo_search_products_base-search-bar-search-submit" type="submit"> <icon class="base-search-bar__search-icon onload mx-auto" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cb5bsr4tsn2r4sjg9e3ls4tjl"></icon> </button> </form> </section> </div> <code id="productSearchCategoryTitle" style="display: none"></code> <code id="productSearchProductTitle" style="display: none"></code> <form class="top-filters"> <ul class="top-filters__list">  <li class="top-filters__item"> <div class="filter-dropdown" data-facet-name="role"> <button id="roleFacets_dropdown-btn" class="filter-button__button filter-dropdown__button" aria-expanded="false" aria-controls="roleFacets_dropdown" data-tracking-control-name="products_seo_search_dropdown_btn" type="button"> Used by  <icon class="filter-button__icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/7asbl4deqijhoy3z2ivveispv"></icon> </button> <div id="roleFacets_dropdown" class="filter-dropdown__dropdown"> <fieldset> <legend class="sr-only">Used by</legend> <div class="filter-list">  <template class="filter-list__item-template"> <li class="filter-list__list-item"> <input name="_R" type="checkbox"> <label></label> </li> </template> <ul class="filter-list__list filter-dropdown__list hidden" tabindex="-1"> <li class="filter-list__list-item"> <input id="urn:li:title:4765" name="_R" value="urn:li:title:4765" type="checkbox"> <label for="urn:li:title:4765"> Customer Experience Manager (63) </label> </li> <li class="filter-list__list-item"> <input id="urn:li:title:18497" name="_R" value="urn:li:title:18497" type="checkbox"> <label for="urn:li:title:18497"> Head of Customer Experience (44) </label> </li> <li class="filter-list__list-item"> <input id="urn:li:title:10384" name="_R" value="urn:li:title:10384" type="checkbox"> <label for="urn:li:title:10384"> Director Customer Experience (37) </label> </li> <li class="filter-list__list-item"> <input id="urn:li:title:26" name="_R" value="urn:li:title:26" type="checkbox"> <label for="urn:li:title:26"> Marketing Manager (25) </label> </li> <li class="filter-list__list-item"> <input id="urn:li:title:716" name="_R" value="urn:li:title:716" type="checkbox"> <label for="urn:li:title:716"> Chief Marketing Officer (23) </label> </li> <li class="filter-list__list-item"> <input class="filter-list__action filter-list__action--apply" value="Done" data-tracking-control-name="products_seo_search_filter_dropdown_apply_btn" type="button"> </li> </ul> </div> </fieldset> </div> </div> </li>  <li class="top-filters__item"> <a class="top-filters__item--clear top-filters__link-button" href="/products/search/?q&trk=products_seo_search" aria-label="See all products" data-tracking-control-name="products_seo_search_see_all_products_link" data-tracking-will-navigate> See all products </a> </li> </ul> </form> </div> <section class="products-serp-layout__hero" data-impression-id="products-guest-search-hero"> <div class="serp-hero"> <div class="serp-hero__text-container"> <h1 class="serp-hero__title"> Find top products in Customer Experience Management Software category </h1> <p class="serp-hero__subtitle t-16 t-black--light"> Software used to collect direct and indirect customer feedback about perceptions of a brand, product, or service. - Collect and organize customer feedback from one-off or cumulative interactions on multiple channels - Track individual customer behavior and preferences, identify customer segments and patterns - Leverage sentiment analysis and predictive analytics to anticipate behavior and provide actionable insights </p> <p class="serp-hero__results-title t-16 t-bold t-black--light"> 312 results </p>  </div> <div class="serp-hero__image-container"> <img class="serp-hero__image onload" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/di2kzk7mfpka0hbydu9s1y7ft" alt="Person working in front of a computer"> </div> </div> </section> </div> <div class="base-serp-page__content"> <main id="main-content" class="serp-page__results" role="main">  <section class="serp-page__results-list">  <ul data-product-cards-list class>  <li> <div class="product-serp-card"> <div class="product-serp-card__info"> <a class="product-serp-card__image-container" href="/products/tata-consultancy-services-tcs-hobs™/?trk=products_seo_search" aria-label="View TCS HOBS™" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <img class="artdeco-entity-image artdeco-entity-image--square-4 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4D33AQEqx-cPhs-u9w/productpage-logo-image_100_100/productpage-logo-image_100_100/0/1676874504696/tata_consultancy_services_hobs_logo?e=2147483647&v=beta&t=kqfAmuxVeQyLpuQGS1qAhTW4wlP5ROKTivmzDjUDHDE" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="TCS HOBS™’s product picture"> </a> <div class="product-serp-card__content"> <h3> <a class="link-without-visisted-state" href="/products/tata-consultancy-services-tcs-hobs™/?trk=products_seo_search" aria-label="View TCS HOBS™" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <span class="t-16 t-black">TCS HOBS™</span> </a> </h3> <h4 class="t-14"> Customer Experience Management Software by <a href="/company/tata-consultancy-services?trk=products_seo_search" target="_blank" data-tracking-control-name="products_seo_search_view_company_link" data-tracking-will-navigate="true" class="t-black t-bold">Tata Consultancy Services</a> </h4> <a class="product-serp-card__description" href="/products/tata-consultancy-services-tcs-hobs™/?trk=products_seo_search" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <p class="t-14 t-black--light"> In an era of digital businesses, organizations are taking a strategic pivot to subscription economy. TCS HOBS™ delivers engineered experiences at the intersection of subscription, device, and data. It seamlessly integrates with existing enterprise platforms enabling digital enterprises to deliver personalized customer experiences, faster product launches, improved cashflows, and optimized overall ecosystem experiences. The integrated platform offers set of business capabilities from product ideation and modeling to customer acquisition, partner management, revenue management, etc. It enables enterprises to embark on a seamless digital transformation journey by leveraging ‘Location Independent Agile’ TM and ‘Machine First Delivery Model (MFDM)’ TM models. </p> </a> </div> </div> <div class="product-serp-card__cta-container"> <a class="product-serp-card__cta" href="/products/tata-consultancy-services-tcs-hobs™/?trk=products_seo_search" aria-label="View TCS HOBS™" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_more_cta"> <span>View product</span> </a> </div> </div> </li>  <li> <div class="product-serp-card"> <div class="product-serp-card__info"> <a class="product-serp-card__image-container" href="/products/sprinklr-modern-research/?trk=products_seo_search" aria-label="View Sprinklr Insights" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <img class="artdeco-entity-image artdeco-entity-image--square-4 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4D0BAQHWVwsTPnJHBQ/company-logo_100_100/company-logo_100_100/0/1630572858260/sprinklr_logo?e=2147483647&v=beta&t=J-nuCFBaXAXSJCzAdjCoN3TGcpFwTlD_1lfR7UddK7k" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="Sprinklr Insights’ product picture"> </a> <div class="product-serp-card__content"> <h3> <a class="link-without-visisted-state" href="/products/sprinklr-modern-research/?trk=products_seo_search" aria-label="View Sprinklr Insights" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <span class="t-16 t-black">Sprinklr Insights</span> </a> </h3> <h4 class="t-14"> Customer Experience Management Software by <a href="/company/sprinklr?trk=products_seo_search" target="_blank" data-tracking-control-name="products_seo_search_view_company_link" data-tracking-will-navigate="true" class="t-black t-bold">Sprinklr</a> </h4> <a class="product-serp-card__description" href="/products/sprinklr-modern-research/?trk=products_seo_search" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <p class="t-14 t-black--light"> Sprinklr Insights enables organizations to make decisions based on proactive, AI-powered research covering Sprinklr's set of customer experience data across 30+ social channels, millions of blogs, forums & media publications on a single Unified-CXM platform purpose-built for the enterprise. </p> </a> </div> </div> <div class="product-serp-card__cta-container"> <a class="product-serp-card__cta" href="/products/sprinklr-modern-research/?trk=products_seo_search" aria-label="View Sprinklr Insights" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_more_cta"> <span>View product</span> </a> </div> </div> </li>  <li> <div class="product-serp-card"> <div class="product-serp-card__info"> <a class="product-serp-card__image-container" href="/products/sprinklr-modern-sales-engagement/?trk=products_seo_search" aria-label="View Sprinklr Social" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <img class="artdeco-entity-image artdeco-entity-image--square-4 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4D0BAQHWVwsTPnJHBQ/company-logo_100_100/company-logo_100_100/0/1630572858260/sprinklr_logo?e=2147483647&v=beta&t=J-nuCFBaXAXSJCzAdjCoN3TGcpFwTlD_1lfR7UddK7k" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="Sprinklr Social’s product picture"> </a> <div class="product-serp-card__content"> <h3> <a class="link-without-visisted-state" href="/products/sprinklr-modern-sales-engagement/?trk=products_seo_search" aria-label="View Sprinklr Social" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <span class="t-16 t-black">Sprinklr Social</span> </a> </h3> <h4 class="t-14"> Customer Experience Management Software by <a href="/company/sprinklr?trk=products_seo_search" target="_blank" data-tracking-control-name="products_seo_search_view_company_link" data-tracking-will-navigate="true" class="t-black t-bold">Sprinklr</a> </h4> <a class="product-serp-card__description" href="/products/sprinklr-modern-sales-engagement/?trk=products_seo_search" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <p class="t-14 t-black--light"> Sprinklr Social helps users listen, triage, engage and analyze conversations across modern channels. It helps organizations to convert social into a revenue driver and reduce churn by proactively engaging more customers. Sprinklr helps teams across departments and regions collaborate seamlessly for content creation, publishing, customer engagement, research and reporting while maintaining enterprise level governance to prevent any brand crisis. </p> </a> </div> </div> <div class="product-serp-card__cta-container"> <a class="product-serp-card__cta" href="/products/sprinklr-modern-sales-engagement/?trk=products_seo_search" aria-label="View Sprinklr Social" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_more_cta"> <span>View product</span> </a> </div> </div> </li>  <li> <div class="product-serp-card"> <div class="product-serp-card__info"> <a class="product-serp-card__image-container" href="/products/service-management-group-customer-experience/?trk=products_seo_search" aria-label="View Customer Experience" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <img class="artdeco-entity-image artdeco-entity-image--square-4 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4E33AQHmdd2tTMLO5g/productpage-logo-image_100_100/productpage-logo-image_100_100/0/1645668407257/service_management_group_customer_experience_logo?e=2147483647&v=beta&t=p3JUW-nuaXFXF1Qk9pPMJtyIjTeps59NQF18EHBK220" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="Customer Experience’s product picture"> </a> <div class="product-serp-card__content"> <h3> <a class="link-without-visisted-state" href="/products/service-management-group-customer-experience/?trk=products_seo_search" aria-label="View Customer Experience" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <span class="t-16 t-black">Customer Experience</span> </a> </h3> <h4 class="t-14"> Customer Experience Management Software by <a href="/company/service-management-group?trk=products_seo_search" target="_blank" data-tracking-control-name="products_seo_search_view_company_link" data-tracking-will-navigate="true" class="t-black t-bold">SMG - Service Management Group</a> </h4> <a class="product-serp-card__description" href="/products/service-management-group-customer-experience/?trk=products_seo_search" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <p class="t-14 t-black--light"> As customer journeys expand across new and evolving touchpoints, consumer expectations and behaviors can change rapidly—often shifting with each point of contact. That’s why SMG captures + analyzes consumer feedback and behavioral data across all channels—to understand the motivations and meet the expectations of your customers. </p> </a> </div> </div> <div class="product-serp-card__cta-container"> <a class="product-serp-card__cta" href="/products/service-management-group-customer-experience/?trk=products_seo_search" aria-label="View Customer Experience" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_more_cta"> <span>View product</span> </a> </div> </div> </li>  <li> <div class="product-serp-card"> <div class="product-serp-card__info"> <a class="product-serp-card__image-container" href="/products/birdeye-insights/?trk=products_seo_search" aria-label="View Insights" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <img class="artdeco-entity-image artdeco-entity-image--square-4 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4E33AQEDtsG3xs944A/productpage-logo-image_100_100/productpage-logo-image_100_100/0/1675289269262/birdeye_insights_logo?e=2147483647&v=beta&t=ynAC5gxrbGEd704WpzLJGXwgaHuqZed4alog73B4IC8" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="Insights’ product picture"> </a> <div class="product-serp-card__content"> <h3> <a class="link-without-visisted-state" href="/products/birdeye-insights/?trk=products_seo_search" aria-label="View Insights" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <span class="t-16 t-black">Insights</span> </a> </h3> <h4 class="t-14"> Customer Experience Management Software by <a href="/company/birdeye?trk=products_seo_search" target="_blank" data-tracking-control-name="products_seo_search_view_company_link" data-tracking-will-navigate="true" class="t-black t-bold">Birdeye</a> </h4> <a class="product-serp-card__description" href="/products/birdeye-insights/?trk=products_seo_search" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <p class="t-14 t-black--light"> Turn customer feedback into business insights Birdeye Insights lets you dig beneath reviews, ratings, customer feedback, and survey scores to discover what's working, what's not, and where. </p> </a> </div> </div> <div class="product-serp-card__cta-container"> <a class="product-serp-card__cta" href="/products/birdeye-insights/?trk=products_seo_search" aria-label="View Insights" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_more_cta"> <span>View product</span> </a> </div> </div> </li> <li class="products-serp-layout__insight"> <div class="insights-card"> <icon class="insights-card__icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/1iwnqbpcmxhny1818u5cjmign"> </icon> <div class="insights-card__text-content"> <h3 class="insights-card__title">Find products trusted by professionals in your network</h3> <p class="insights-card__body"> See which products are used by connections in your network and those that share similar job titles <a class="insights-card__link" href="https://www.linkedin.com/signup/cold-join?session_redirect=%2Fservices%2Fproducts%2Fcategories%2Fcustomer-experience-management-software&trk=products_seo_search_insights_sign_in" data-tracking-control-name="products_seo_search_insights_sign_in" data-tracking-will-navigate> Sign in to view full insights </a> </p> </div> </div> </li> <li> <div class="product-serp-card"> <div class="product-serp-card__info"> <a class="product-serp-card__image-container" href="/products/sprinklr-modern-care/?trk=products_seo_search" aria-label="View Sprinklr Service" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <img class="artdeco-entity-image artdeco-entity-image--square-4 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4D0BAQHWVwsTPnJHBQ/company-logo_100_100/company-logo_100_100/0/1630572858260/sprinklr_logo?e=2147483647&v=beta&t=J-nuCFBaXAXSJCzAdjCoN3TGcpFwTlD_1lfR7UddK7k" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="Sprinklr Service’s product picture"> </a> <div class="product-serp-card__content"> <h3> <a class="link-without-visisted-state" href="/products/sprinklr-modern-care/?trk=products_seo_search" aria-label="View Sprinklr Service" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <span class="t-16 t-black">Sprinklr Service</span> </a> </h3> <h4 class="t-14"> Customer Experience Management Software by <a href="/company/sprinklr?trk=products_seo_search" target="_blank" data-tracking-control-name="products_seo_search_view_company_link" data-tracking-will-navigate="true" class="t-black t-bold">Sprinklr</a> </h4> <a class="product-serp-card__description" href="/products/sprinklr-modern-care/?trk=products_seo_search" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <p class="t-14 t-black--light"> Sprinklr Service is a comprehensive, cloud-based, Unified AI-powered Contact Center as a Service (CCaaS) platform that enables customer service agents to seamlessly serve customers across digital, social and voice channels, and empowers the leadership with complete visibility into contact center operations to drive transformation. </p> </a> </div> </div> <div class="product-serp-card__cta-container"> <a class="product-serp-card__cta" href="/products/sprinklr-modern-care/?trk=products_seo_search" aria-label="View Sprinklr Service" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_more_cta"> <span>View product</span> </a> </div> </div> </li>  <li> <div class="product-serp-card"> <div class="product-serp-card__info"> <a class="product-serp-card__image-container" href="/products/sprinklr-modern-marketing-advertising/?trk=products_seo_search" aria-label="View Sprinklr Marketing" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <img class="artdeco-entity-image artdeco-entity-image--square-4 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4D0BAQHWVwsTPnJHBQ/company-logo_100_100/company-logo_100_100/0/1630572858260/sprinklr_logo?e=2147483647&v=beta&t=J-nuCFBaXAXSJCzAdjCoN3TGcpFwTlD_1lfR7UddK7k" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="Sprinklr Marketing’s product picture"> </a> <div class="product-serp-card__content"> <h3> <a class="link-without-visisted-state" href="/products/sprinklr-modern-marketing-advertising/?trk=products_seo_search" aria-label="View Sprinklr Marketing" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <span class="t-16 t-black">Sprinklr Marketing</span> </a> </h3> <h4 class="t-14"> Customer Experience Management Software by <a href="/company/sprinklr?trk=products_seo_search" target="_blank" data-tracking-control-name="products_seo_search_view_company_link" data-tracking-will-navigate="true" class="t-black t-bold">Sprinklr</a> </h4> <a class="product-serp-card__description" href="/products/sprinklr-modern-marketing-advertising/?trk=products_seo_search" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <p class="t-14 t-black--light"> Sprinklr Marketing enables brands to streamline their marketing and advertising operations across the campaign lifecycle without the need for disparate systems, while giving them unprecedented ability to derive insights and optimize their strategies at scale, while ensuring brand governance. </p> </a> </div> </div> <div class="product-serp-card__cta-container"> <a class="product-serp-card__cta" href="/products/sprinklr-modern-marketing-advertising/?trk=products_seo_search" aria-label="View Sprinklr Marketing" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_more_cta"> <span>View product</span> </a> </div> </div> </li>  <li> <div class="product-serp-card"> <div class="product-serp-card__info"> <a class="product-serp-card__image-container" href="/products/opentext/?trk=products_seo_search" aria-label="View OpenText Experience Cloud" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <img class="artdeco-entity-image artdeco-entity-image--square-4 " data-delayed-url="https://media.licdn.com/dms/image/v2/C5633AQHazdps9Rx86A/productpage-logo-image_100_100/productpage-logo-image_100_100/0/1631009829095/opentext_logo?e=2147483647&v=beta&t=XAtoR_jSb4rcpLlVxm7Ks7T4yjXE63Cqrvljq8lMrmA" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="OpenText Experience Cloud’s product picture"> </a> <div class="product-serp-card__content"> <h3> <a class="link-without-visisted-state" href="/products/opentext/?trk=products_seo_search" aria-label="View OpenText Experience Cloud" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <span class="t-16 t-black">OpenText Experience Cloud</span> </a> </h3> <h4 class="t-14"> Customer Experience Management Software by <a href="/company/opentext?trk=products_seo_search" target="_blank" data-tracking-control-name="products_seo_search_view_company_link" data-tracking-will-navigate="true" class="t-black t-bold">OpenText</a> </h4> <a class="product-serp-card__description" href="/products/opentext/?trk=products_seo_search" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <p class="t-14 t-black--light"> Learn how Customer Experience Management (CEM) solutions by OpenText enable you to deliver highly personalized content throughout the customer journey. </p> </a> </div> </div> <div class="product-serp-card__cta-container"> <a class="product-serp-card__cta" href="/products/opentext/?trk=products_seo_search" aria-label="View OpenText Experience Cloud" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_more_cta"> <span>View product</span> </a> </div> </div> </li>  <li> <div class="product-serp-card"> <div class="product-serp-card__info"> <a class="product-serp-card__image-container" href="/products/usertesting-com-usertesting/?trk=products_seo_search" aria-label="View UserTesting" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <img class="artdeco-entity-image artdeco-entity-image--square-4 " data-delayed-url="https://media.licdn.com/dms/image/v2/D560BAQHp0m6oSJNvKg/company-logo_100_100/company-logo_100_100/0/1698097728181/usertesting_com_logo?e=2147483647&v=beta&t=XBSiAHRAjvRAaz_gFpxk1G8mTCmUB4CLvtJ6wEjyHrk" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="UserTesting’s product picture"> </a> <div class="product-serp-card__content"> <h3> <a class="link-without-visisted-state" href="/products/usertesting-com-usertesting/?trk=products_seo_search" aria-label="View UserTesting" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <span class="t-16 t-black">UserTesting</span> </a> </h3> <h4 class="t-14"> Customer Experience Management Software by <a href="/company/usertesting-com?trk=products_seo_search" target="_blank" data-tracking-control-name="products_seo_search_view_company_link" data-tracking-will-navigate="true" class="t-black t-bold">UserTesting</a> </h4> <a class="product-serp-card__description" href="/products/usertesting-com-usertesting/?trk=products_seo_search" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <p class="t-14 t-black--light"> UserTesting is an on-demand human insight platform that quickly gives companies a first-person understanding of how their target audience behaves throughout any experience and why. UserTesting has been named one of the best places to work by: Fortune, Financial Times, Inc. and SF Business Times. To learn more, visit www.usertesting.com. Locations: San Francisco, Atlanta, Edinburgh, and at home anywhere (aka Remote). </p> </a> </div> </div> <div class="product-serp-card__cta-container"> <a class="product-serp-card__cta" href="/products/usertesting-com-usertesting/?trk=products_seo_search" aria-label="View UserTesting" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_more_cta"> <span>View product</span> </a> </div> </div> </li>  <li> <div class="product-serp-card"> <div class="product-serp-card__info"> <a class="product-serp-card__image-container" href="/products/verint-unified-voc-platform/?trk=products_seo_search" aria-label="View Verint Experience Management" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <img class="artdeco-entity-image artdeco-entity-image--square-4 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0BAQE3MbO-MNlCZw/company-logo_100_100/company-logo_100_100/0/1630591941439/verint_logo?e=2147483647&v=beta&t=dyLfOzShP01niNiIbWvpKYjHhBcQLTe1-RUZLNoOMJk" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="Verint Experience Management’s product picture"> </a> <div class="product-serp-card__content"> <h3> <a class="link-without-visisted-state" href="/products/verint-unified-voc-platform/?trk=products_seo_search" aria-label="View Verint Experience Management" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <span class="t-16 t-black">Verint Experience Management</span> </a> </h3> <h4 class="t-14"> Customer Experience Management Software by <a href="/company/verint?trk=products_seo_search" target="_blank" data-tracking-control-name="products_seo_search_view_company_link" data-tracking-will-navigate="true" class="t-black t-bold">Verint</a> </h4> <a class="product-serp-card__description" href="/products/verint-unified-voc-platform/?trk=products_seo_search" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_product"> <p class="t-14 t-black--light"> Analyze, automate, operationalize—so you can compete on better customer experience. The Verint Experience Cloud accelerates the pace of XM innovation—holistically and at your speed. Verint Experience Cloud can help you to understand every moment and speed the impact of improved experiences for your customers, employees, and business. Click the link below to learn more. </p> </a> </div> </div> <div class="product-serp-card__cta-container"> <a class="product-serp-card__cta" href="/products/verint-unified-voc-platform/?trk=products_seo_search" aria-label="View Verint Experience Management" target="_blank" data-tracking-will-navigate data-tracking-control-name="products_seo_search_view_more_cta"> <span>View product</span> </a> </div> </div> </li> </ul> <section class="products-serp-layout__see-more-container "> <div class="loader hidden"> <div class="loader__container mb-2 overflow-hidden"> <icon class="loader__icon inline-block loader__icon--default text-color-progress-loading" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/ddi43qwelxeqjxdd45pe3fvs1" data-svg-class-name="loader__icon-svg--small fill-currentColor h-[30px] min-h-[30px] w-[30px] min-w-[30px]"></icon> </div> </div> <button class="products-serp-layout__see-more t-16" data-tracking-control-name="products_seo_search_see_more" 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