Engagez votre client à chaque étape

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src="https://images3.cmp.optimizely.com/assets/Full-Color.svg/Zz0zZTU4NjkxMmUwNDAxMWVlOGRjNWFhZTRmMzFmZjlkNg==" title="Compagnon IA"></img></a></div><div class="megamenu-products--description"><p>Augmentez la productivité, améliorez l'efficacité de l'équipe et améliorez les compétences. <a data-en-text="" data-link-type="" href="/fr/ai-assistant/">Learn more</a></p></div></div><div class="megamenu__bottom"><div class="megamenu__column"><div class="megamenu__column__zoomWorkplace column"><div class="megamenu__head"><div class="megamenu__column-title column-1"><a data-en-text="" data-link-type="" href="/fr/products/collaboration-tools/"><img alt="Espace de travail Zoom" class="nav-title-logo" fetchpriority="auto" loading="lazy" src="https://images4.cmp.optimizely.com/assets/logo_product_ZM-workplace_1-line_color-RGB+3.svg/Zz01MTA2NTc2MGUwM2UxMWVlOTkyNDkyMTRhMzBjNjAxZg==" title="Espace de travail Zoom"></img></a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><div class="megamenu__column--block"><div class="megamenu__workplace__column"><ul class="megamenu__list"><li class="megamenu__list-item-heading--disabled">Communication</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Meetings" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/one-meetings.svg/Zz01YTBmNDRkMmVhOGMxMWVkODExZDRhYjdlM2I2YjFmNQ==" title="Meetings" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/virtual-meetings/">Meetings<span class="visually-hidden"> Meetings</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Team Chat" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/product-team-chat.svg/Zz1lZGNhYmY5MmU0NGUxMWVkYjM1OGEyNzVhMWI2ODM4Yw==" title="Team Chat" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/team-chat/">Team Chat<span class="visually-hidden"> Team Chat</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Phone" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/product-phone.svg/Zz1lZDNmZDE4NGU0NGUxMWVkOTZiZTllNDY0OTU3ZDg4Zg==" title="Phone" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/voip-phone/">Phone<span class="visually-hidden"> Phone</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Mail & Calendar" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mail+calendar+Icon.svg/Zz00MWE3YmZiMGRiYmMxMWVlYWQzZjkyZDMwZWIwZDkwYw==" title="Mail & Calendar" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/email-calendar/">Mail & Calendar<span class="visually-hidden"> Mail & Calendar</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Scheduler" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/appointment-scheduler.svg/Zz01MTRiNTg1ZTM1MGYxMWVlYjc3NmQ2NTU5Nzc3NzFhOQ==" title="Scheduler" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/appointment-scheduler/">Scheduler<span class="visually-hidden"> Scheduler</span></a></div></li></ul></div><div class="megamenu__workplace__column"><ul class="megamenu__list"><li class="megamenu__list-item-heading--disabled">Productivité</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Docs" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_docs.svg/Zz0zNTAwYmRkNGRiYzExMWVlYjY2NWNlOTkyMzIwMjc2OA==" title="Docs" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/collaborative-docs/">Docs<span class="visually-hidden"> Docs</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Whiteboard" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/product-whiteboard.svg/Zz1lZDJjOTczNmU0NGUxMWVkOGFmNmI2NWQ2NDcyM2M3Mg==" title="Whiteboard" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/online-whiteboard/">Whiteboard<span class="visually-hidden"> Whiteboard</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Clips" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/product-clips.svg/Zz00OTAyYWM5NjVjNTcxMWVlOTA5MDU2NmQ1MzA1MjExNQ==" title="Clips" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/video-recording/">Clips<span class="visually-hidden"> Clips</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Notes" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/Notes-Logo.svg/Zz02MmFkNzBjYWRiYzAxMWVlOWYzNDZhZTY1ZDYyODc3MA==" title="Notes" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/productivity/">Notes<span class="visually-hidden"> Notes</span></a></div></li><li class="megamenu__list-item-heading--disabled">Apps & Integrations</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="App Marketplace" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/developer-marketplace.svg/Zz02OWE4YzY1OGVhOTUxMWVkODU1MWU2NWI4Njg2NmUxNA==" title="App Marketplace" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://zoom.us/workplace-apps">App Marketplace<span class="visually-hidden"> App Marketplace</span></a></div></li></ul></div><div class="megamenu__workplace__column"><ul class="megamenu__list"><li class="megamenu__list-item-heading--disabled">Espaces</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Rooms" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/Rooms.svg/Zz02ODUyMWZiZWRiYzMxMWVlOTExYjA2NmQzNDk4YmEzNQ==" title="Rooms" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/meeting-rooms/">Rooms<span class="visually-hidden"> Rooms</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Workspace Reservations" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_workspace-reservation.svg/Zz1jY2EzMDQ1NmRiYzMxMWVlYmFhMGVhMDc5Nzg3Mjk1OA==" title="Workspace Reservations" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/meeting-rooms/features/workspace/">Workspace Reservation<span class="visually-hidden"> Workspace Reservation</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Digital Signage" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/digital+sign.svg/Zz04ZmQ1MGJlMGRiYzQxMWVlODNlYjBhZjZlZjU5YjMxYw==" title="Digital Signage" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/meeting-rooms/features/workspace/">Digital Signage<span class="visually-hidden"> Digital Signage</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Visitor Management" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/visitor-manage.svg/Zz00Mjc3ZDUwY2RiYzUxMWVlOTI3N2VhMDc5Nzg3Mjk1OA==" title="Visitor Management" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/meeting-rooms/features/workspace/#visitor-management">Visitor Management<span class="visually-hidden"> Visitor Management</span></a></div></li><li class="megamenu__list-item-heading--disabled">Employee Engagement</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Workvivo" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/workvivo-zm.svg/Zz00OTI4MjQ4MDVjNTcxMWVlYjY2ZTFlZThhMTdjNjk4Yg==" title="Workvivo" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/workvivo/">Workvivo<span class="visually-hidden"> Workvivo</span></a></div></li></ul></div></div></div></div><div class="megamenu__column"><div class="megamenu__column__businessService column"><div class="megamenu__head"><div class="megamenu__column-title column-2"><a data-en-text="" data-link-type="" href="/fr/products/business-services/">Services aux entreprises</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><div class="megamenu__column--block"><div class="megamenu__workplace__column"><ul class="megamenu__list"><li class="megamenu__list-item-heading--disabled">Service à la clientèle</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Contact Center" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/cc-contact-center.svg/Zz01OTgzNDIwMmVhOGMxMWVkYWEwOWNhMjZkMjg1ODQxMg==" title="Contact Center" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/contact-center/">Contact Center<span class="visually-hidden"> Contact Center</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Virtual Agent" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/product-virtual-agent.svg/Zz1lZTMzZjllNGU0NGUxMWVkOGRiN2I2NWQ2NDcyM2M3Mg==" title="Virtual Agent" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/virtual-agent/">Virtual Agent<span class="visually-hidden"> Virtual Agent</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Workforce Engagement Management" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_workforce-engagement-management.svg/Zz1kMTNkNDdmZWU3MzIxMWVlOGQwYTgyM2JmOTdlNjdmNA==" title="Workforce Engagement Management" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/workforce-engagement-management/">Workforce Engagement<span class="visually-hidden"> Workforce Engagement</span></a></div></li><li class="megamenu__list-item-heading--disabled">Ventes</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Revenue Accelerator" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/mark_product_revenue-accelerator.svg/Zz1kZjRjZWQ2YWRiY2QxMWVlYmRhNmFhMDkzYjQ2OGZiZA==" title="Revenue Accelerator" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/conversation-intelligence/">Revenue Accelerator<span class="visually-hidden"> Revenue Accelerator</span></a></div></li></ul></div><div class="megamenu__workplace__column"><ul class="megamenu__list"><li class="megamenu__list-item-heading--disabled">Commercialisation</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Events" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/mark_product_events.svg/Zz0wNDhmOTg1NGRiY2MxMWVlYjQ3MWQyNTdlYzNkN2VhZg==" title="Events" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/event-platform/">Events<span class="visually-hidden"> Events</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Sessions" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_sessions.svg/Zz0yZTUzYjZjNGRiY2QxMWVlOTRlODNhZWU2NWQ2NTAxNA==" title="Sessions" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/single-session-events/">Sessions<span class="visually-hidden"> Sessions</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Webinars" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/mark_product_webinars.svg/Zz03Y2QyMWY1Y2RiY2QxMWVlOTVlZDEyMzJmZDU0MGZkZQ==" title="Webinars" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/webinars/">Webinars<span class="visually-hidden"> Webinars</span></a></div></li><li class="megamenu__list-item-heading--disabled">Outils pour développeurs</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="APIs & SDKs" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_revenue-accelerator.svg/Zz05MTQ1ZmQ4MGRiY2YxMWVlYjI1MmYyMTViMGQ3YTJlNA==" title="APIs & SDKs" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/video-sdk/">APIs & SDKs<span class="visually-hidden"> APIs & SDKs</span></a></div></li></ul></div></div></div></div></div></div><div class="megamenu-products--actionbar"><ul><li class="action-bar-primary"><a data-en-text="" data-link-type="" href="/fr/products/">Découvrez tous les produits</a></li><li class="action-bar-secondary"><a data-en-text="" data-link-type="" href="https://zoom.us/pricing">Plans & pricing</a></li></ul></div></section><div class="activeSegment"><span class="leftTriangle"></span><span class="rightTriangle"></span></div></li><li class="main-nav__list-item"><button aria-expanded="false" aria-haspopup="true" class="main-nav__megamenu-trigger">Des solutions</button><section aria-label="Des solutions" class="megamenu megamenu-solutions"><div class="megamenu__bottom"><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a data-en-text="" data-link-type="" href="/fr/industry/">Par secteur</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/industry/education/">Éducation</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/industry/finance/">Services financiers</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/industry/government/">Gouvernement</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/industry/healthcare/">Soins de santé</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/industry/manufacturing/">Fabrication</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/industry/retail/">Commerce de détail</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Par public</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/audiences/small-business/">Petites et moyennes entreprises</a></div></li><li class="megamenu__list-items"><span class="">Entreprise</span><ul><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/audiences/information-technology/">Professionnels de l'informatique</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/audiences/cx/">L'expérience client</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/audiences/sales-and-revenue/">Ventes et recettes</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/audiences/av-facilities/">Installations</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/audiences/marketing-events/">Marketing et événements</a></div></li></ul></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/" target="_blank">Pour les développeurs</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/video-sdk/">SDK vidéo</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/meeting-sdk/" target="_blank">SDK de réunion</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://marketplace.zoom.us/" target="_blank">Place de marché des applications</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/api/" target="_blank">API</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/api/rest/webhook-reference/" target="_blank">Webhooks</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/zoom-apps/">Applis Zoom</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/" target="_blank">Solutions pour développeurs</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a data-en-text="" data-link-type="" href="https://partners.zoom.us/" target="_blank">Pour les partenaires</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://partner.zoom.us/solutions/" target="_blank">Solutions pour les partenaires</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://partner.zoom.us/partner-locator/" target="_blank">Trouvez un partenaire</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://partner.zoom.us/" target="_blank">Devenez partenaire</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://mypartnerportal.zoom.us/" target="_blank">Portail des partenaires</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://mypartnerportal.zoom.us/?sso=21&RelayState=/pages/38/home" target="_blank">Centre de formation pour les partenaires</a></div></li></ul></div></div><div class="megamenu__bottom-action-bar"><ul><li class="action-bar-primary"><a data-en-text="" data-link-type="" href="https://zoom.us/pricing" target="_blank">Tarification des forfaits &<span class="visually-hidden"> Des solutions</span></a><span class="leftTriangle"></span><span class="rightTriangle"></span></li></ul></div></div></section><div class="activeSegment"><span class="leftTriangle"></span><span class="rightTriangle"></span></div></li><li class="main-nav__list-item"><button aria-expanded="false" aria-haspopup="true" class="main-nav__megamenu-trigger">Ressources</button><section aria-label="Ressources" class="megamenu megamenu-resources"><div class="megamenu__bottom"><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Explorez</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/blog/">Blogue Zoom</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/resources/">Bibliothèque de ressources</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://ev.zoom.us/">Webinaires & Événements</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/customer-stories/all/">Témoignages de clients</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/trust/">Zoom Trust Center</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Connect & Learn</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://community.zoom.com/">Communauté Zoom</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://learning.zoom.us/learn">Centre d'apprentissage</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://learn-zoom.us/show-me">Vidéos explicatives</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Matériel & Services</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://explore.zoom.us/en/global-services/">Services mondiaux</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://explore.zoom.us/en/hardware-purchase-options/">Options matérielles</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/fr/products/cmk/">Clé gérée par le client</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">soutien</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://support.zoom.com/hc/en">Assistance à la clientèle</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://explore.zoom.us/en/support-plans/">Assistance Premier Support</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://explore.zoom.us/en/support-plans/developer/">Premier Developer Support</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://devsupport.zoom.us/hc/en-us">Assistance aux développeurs</a></div></li></ul></div></div><div class="megamenu__bottom-action-bar"><ul></ul></div></div><div class="megamenu__highlight"><div class="megamenu__highlight-item"><img alt="Téléchargez l'application Zoom" class="megamenu__highlight-item-image" fetchpriority="auto" height="120" loading="lazy" src="https://images4.cmp.optimizely.com/assets/Resources-ZoomClient.png/Zz05YzJhYzg5NGM0NjkxMWVkYWI2NDEyZjk5ZTY0ZGM3Nw==" title="Téléchargez l'application Zoom" width="120"></img><div class="megamenu__highlight-item-content"><div class="megamenu__highlight-item-heading">Téléchargez l'application Zoom</div><p class="megamenu__highlight-item-description">Maintenez votre application Zoom à jour pour accéder aux dernières fonctionnalités.</p><a class="megamenu__highlight-item-cta" data-en-text="" data-link-type="" href="https://zoom.us/download">Centre de téléchargement</a></div></div><div class="megamenu__highlight-item"><img alt="Arrière-plans virtuels Zoom" class="megamenu__highlight-item-image" fetchpriority="auto" height="120" loading="lazy" src="https://images1.cmp.optimizely.com/assets/Resources-VirtualBG.svg/Zz1iODNkODE3YWM0NjkxMWVkODZjZWFlNDM4MDAwNGE5MA==" title="Arrière-plans virtuels Zoom" width="120"></img><div class="megamenu__highlight-item-content"><div class="megamenu__highlight-item-heading">Arrière-plans virtuels Zoom</div><p class="megamenu__highlight-item-description">Téléchargez des images et des animations en haute résolution pour améliorer votre prochaine réunion Zoom.</p><a class="megamenu__highlight-item-cta" data-en-text="" data-link-type="" href="/fr/products/virtual-meetings/features/virtual-background-library/">Parcourir les arrière-plans</a></div></div></div></section><div class="activeSegment"><span class="leftTriangle"></span><span class="rightTriangle"></span></div></li><li class="main-nav__list-item"><a class="main-nav__link" data-en-text="" data-link-type="" href="https://zoom.us/pricing">Forfaits et tarification</a></li></ul></div><div class="main-nav__right"><ul class="main-nav__list"><li class="main-nav__list-item main-nav__list-item--mobile"><a class="main-nav__mobile-link" data-en-text="" data-link-type="" href="https://zoom.us/fr/join" target="_top">Participer</a></li><li class="main-nav__list-item main-nav__list-item--mobile"><a class="main-nav__mobile-link" data-en-text="" data-link-type="" href="https://zoom.us/fr/join" target="_blank">Organiser</a></li><li class="main-nav__list-item " data-user-for="97af72b4-4108-4885-b753-f02a39956839"><a class="fdn-button fdn-button--button-style-tertiary fdn-button--button-small" data-en-text="" data-link-type="" href="/fr/contact/contact-sales/">Contacter le service commercial<span class="visually-hidden"> Contacter le service commercial</span></a></li><li class="main-nav__list-item " data-user-for="97af72b4-4108-4885-b753-f02a39956839"><a class="fdn-button fdn-button--button-style-primary fdn-button--button-small" data-en-text="" data-link-type="" href="https://zoom.us/signup">Inscription gratuite<span class="visually-hidden"> Inscription gratuite</span></a></li><li class="resources-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><a class="resources-nav__join" data-en-text="" data-link-type="" href="https://zoom.us/fr/join" target="_top">Participer<span class="visually-hidden"> Participer</span></a></li><li class="resources-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><button aria-expanded="false" aria-haspopup="true" class="resources-nav__dropdown-joinrestricted">Participer</button><div class="resources-nav__dropdown-list-joinrestricted"><ul><li class="resources-nav__dropdown-list-item"><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/fr/join" target="_blank">Participer par le Nº de réunion<span class="visually-hidden"> Participer par le Nº de réunion</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/calendar/list" target="_blank">Liste d’événements publics<span class="visually-hidden"> Liste d’événements publics</span></a></li></ul></div></li><li class="resources-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><button aria-expanded="false" aria-haspopup="true" class="resources-nav__dropdownrestricted">Organiser</button><div class="resources-nav__dropdown-listrestricted"><ul><li class="resources-nav__dropdown-list-item"><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/start/videomeeting" target="_blank">Avec la vidéo activée<span class="visually-hidden"> Avec la vidéo activée</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/start/webmeeting" target="_blank">Avec la vidéo désactivée<span class="visually-hidden"> Avec la vidéo désactivée</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/start/sharemeeting" target="_blank">Partage d'écran uniquement<span class="visually-hidden"> Partage d'écran uniquement</span></a></li></ul></div></li><li class="resources-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><button aria-expanded="false" aria-haspopup="true" class="resources-nav__dropdown-webapprestricted">Appli web</button><div class="resources-nav__dropdown-list-webapprestricted"><ul><li class="resources-nav__dropdown-list-item"><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc?webp=1"><img alt="Accueil" class="" fetchpriority="auto" id="webApps-home" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Accueil">Accueil</img><span class="visually-hidden"> Accueil</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/team-chat?webp=1"><img alt="Chat de groupe" class="" fetchpriority="auto" id="webApps-teamchat" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Chat de groupe">Chat de groupe</img><span class="visually-hidden"> Chat de groupe</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/phone?webp=1"><img alt="Phone" class="" fetchpriority="auto" id="webApps-phone" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Phone">Phone</img><span class="visually-hidden"> Phone</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/meetings?webp=1"><img alt="Réunions" class="" fetchpriority="auto" id="webApps-meetings" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Réunions">Réunions</img><span class="visually-hidden"> Réunions</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/contacts?webp=1"><img alt="Contacts" class="" fetchpriority="auto" id="webApps-contact" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Contacts">Contacts</img><span class="visually-hidden"> Contacts</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/whiteboards?webp=1"><img alt="Tableaux blancs" class="" fetchpriority="auto" id="webApps-whiteboards" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Tableaux blancs">Tableaux blancs</img><span class="visually-hidden"> Tableaux blancs</span></a></li></ul></div></li><li class="main-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><a class="fdn-button fdn-button--button-style-primary fdn-button--button-small" data-en-text="My Account" data-link-type="" href="https://zoom.us/profile">Mon compte<span class="visually-hidden"> Mon compte</span></a></li></ul><button aria-expanded="false" aria-haspopup="true" aria-label="Toggle Menu" class="main-nav__hamburger-trigger"><span></span></button></div></div></nav> <nav class="mobile-menu"><div class="mobile-menu__container" data-block-size-ref=""><nav aria-label="Main Navigation" class="mobile-menu__main-nav"><ul class="mobile-menu__list"><li class="mobile-menu__list-item"><a aria-label="Search" class="mobile-menu__search" href="/fr/search/"><img alt="Search" height="12" src="/dist/assets/icons/icon-search-gray.svg" width="12"></img>Search</a></li><li class="mobile-menu__list-item"><button aria-controls="panel-1" class="mobile-menu__accordion js-accordion-trigger">Produits</button><section aria-label="Products" class="mobile-megamenu megamenu-products js-accordion-panel"><div class="mobile-megamenu-products-wrapper"><div class="mobile-megamenu-products--title"><div class="mobile-megamenu-products--subtitle"><a href="/fr/ai-assistant/"><img alt="Compagnon IA" class="nav-title-logo" fetchpriority="auto" loading="lazy" src="https://images3.cmp.optimizely.com/assets/Full-Color.svg/Zz0zZTU4NjkxMmUwNDAxMWVlOGRjNWFhZTRmMzFmZjlkNg==" title="Compagnon IA"></img></a></div><div class="mobile-megamenu-products--description"><p>Augmentez la productivité, améliorez l'efficacité de l'équipe et améliorez les compétences. <a href="/fr/ai-assistant/">Learn more</a></p></div></div><div class="mobile-megamenu__bottom"><div class="mobile-megamenu__column"><div class="mobile-megamenu__column__zoomWorkplace column"><div class="mobile-megamenu__head"><div class="mobile-megamenu__column-title"><a href="/fr/products/collaboration-tools/"><img alt="Espace de travail Zoom" class="nav-title-logo" fetchpriority="auto" loading="lazy" src="https://images4.cmp.optimizely.com/assets/logo_product_ZM-workplace_1-line_color-RGB+3.svg/Zz01MTA2NTc2MGUwM2UxMWVlOTkyNDkyMTRhMzBjNjAxZg==" title="Espace de travail Zoom"></img></a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><div class="mobile-megamenu__column--block"><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Communication</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Meetings" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/one-meetings.svg/Zz01YTBmNDRkMmVhOGMxMWVkODExZDRhYjdlM2I2YjFmNQ==" title="Meetings" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/virtual-meetings/">Meetings</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Team Chat" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/product-team-chat.svg/Zz1lZGNhYmY5MmU0NGUxMWVkYjM1OGEyNzVhMWI2ODM4Yw==" title="Team Chat" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/team-chat/">Team Chat</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Phone" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/product-phone.svg/Zz1lZDNmZDE4NGU0NGUxMWVkOTZiZTllNDY0OTU3ZDg4Zg==" title="Phone" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/voip-phone/">Phone</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Mail & Calendar" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mail+calendar+Icon.svg/Zz00MWE3YmZiMGRiYmMxMWVlYWQzZjkyZDMwZWIwZDkwYw==" title="Mail & Calendar" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/email-calendar/">Mail & Calendar</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Scheduler" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/appointment-scheduler.svg/Zz01MTRiNTg1ZTM1MGYxMWVlYjc3NmQ2NTU5Nzc3NzFhOQ==" title="Scheduler" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/appointment-scheduler/">Scheduler</a></div></li></ul></div><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Productivité</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Docs" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_docs.svg/Zz0zNTAwYmRkNGRiYzExMWVlYjY2NWNlOTkyMzIwMjc2OA==" title="Docs" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/collaborative-docs/">Docs</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Whiteboard" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/product-whiteboard.svg/Zz1lZDJjOTczNmU0NGUxMWVkOGFmNmI2NWQ2NDcyM2M3Mg==" title="Whiteboard" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/online-whiteboard/">Whiteboard</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Clips" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/product-clips.svg/Zz00OTAyYWM5NjVjNTcxMWVlOTA5MDU2NmQ1MzA1MjExNQ==" title="Clips" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/video-recording/">Clips</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Notes" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/Notes-Logo.svg/Zz02MmFkNzBjYWRiYzAxMWVlOWYzNDZhZTY1ZDYyODc3MA==" title="Notes" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/productivity/">Notes</a></div></li><li class="mobile-megamenu__list-item-heading--disabled">Apps & Integrations</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="App Marketplace" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/developer-marketplace.svg/Zz02OWE4YzY1OGVhOTUxMWVkODU1MWU2NWI4Njg2NmUxNA==" title="App Marketplace" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="https://zoom.us/workplace-apps">App Marketplace</a></div></li></ul></div><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Espaces</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Rooms" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/Rooms.svg/Zz02ODUyMWZiZWRiYzMxMWVlOTExYjA2NmQzNDk4YmEzNQ==" title="Rooms" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/meeting-rooms/">Rooms</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Workspace Reservations" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_workspace-reservation.svg/Zz1jY2EzMDQ1NmRiYzMxMWVlYmFhMGVhMDc5Nzg3Mjk1OA==" title="Workspace Reservations" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/meeting-rooms/features/workspace/">Workspace Reservation</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Digital Signage" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/digital+sign.svg/Zz04ZmQ1MGJlMGRiYzQxMWVlODNlYjBhZjZlZjU5YjMxYw==" title="Digital Signage" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/meeting-rooms/features/workspace/">Digital Signage</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Visitor Management" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/visitor-manage.svg/Zz00Mjc3ZDUwY2RiYzUxMWVlOTI3N2VhMDc5Nzg3Mjk1OA==" title="Visitor Management" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/meeting-rooms/features/workspace/#visitor-management">Visitor Management</a></div></li><li class="mobile-megamenu__list-item-heading--disabled">Employee Engagement</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Workvivo" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/workvivo-zm.svg/Zz00OTI4MjQ4MDVjNTcxMWVlYjY2ZTFlZThhMTdjNjk4Yg==" title="Workvivo" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/workvivo/">Workvivo</a></div></li></ul></div></div></div></div></div><div class="mobile-megamenu__bottom"><div class="mobile-megamenu__column"><div class="mobile-megamenu__column__businessService column"><div class="mobile-megamenu__head"><div class="mobile-megamenu__column-title"><a href="/fr/products/business-services/">Services aux entreprises</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><div class="mobile-megamenu__column--block"><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Service à la clientèle</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Contact Center" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/cc-contact-center.svg/Zz01OTgzNDIwMmVhOGMxMWVkYWEwOWNhMjZkMjg1ODQxMg==" title="Contact Center" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/contact-center/">Contact Center</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Virtual Agent" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/product-virtual-agent.svg/Zz1lZTMzZjllNGU0NGUxMWVkOGRiN2I2NWQ2NDcyM2M3Mg==" title="Virtual Agent" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/virtual-agent/">Virtual Agent</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Workforce Engagement Management" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_workforce-engagement-management.svg/Zz1kMTNkNDdmZWU3MzIxMWVlOGQwYTgyM2JmOTdlNjdmNA==" title="Workforce Engagement Management" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/workforce-engagement-management/">Workforce Engagement</a></div></li></ul></div><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Commercialisation</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Events" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/mark_product_events.svg/Zz0wNDhmOTg1NGRiY2MxMWVlYjQ3MWQyNTdlYzNkN2VhZg==" title="Events" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/event-platform/">Events</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Sessions" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_sessions.svg/Zz0yZTUzYjZjNGRiY2QxMWVlOTRlODNhZWU2NWQ2NTAxNA==" title="Sessions" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/single-session-events/">Sessions</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Webinars" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/mark_product_webinars.svg/Zz03Y2QyMWY1Y2RiY2QxMWVlOTVlZDEyMzJmZDU0MGZkZQ==" title="Webinars" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/webinars/">Webinars</a></div></li></ul></div><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Ventes</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Revenue Accelerator" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/mark_product_revenue-accelerator.svg/Zz1kZjRjZWQ2YWRiY2QxMWVlYmRhNmFhMDkzYjQ2OGZiZA==" title="Revenue Accelerator" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/conversation-intelligence/">Revenue Accelerator</a></div></li><li class="mobile-megamenu__list-item-heading--disabled">Outils pour développeurs</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="APIs & SDKs" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_revenue-accelerator.svg/Zz05MTQ1ZmQ4MGRiY2YxMWVlYjI1MmYyMTViMGQ3YTJlNA==" title="APIs & SDKs" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/fr/video-sdk/">APIs & SDKs</a></div></li></ul></div></div></div></div></div></div><div class="mobile-megamenu__actionBar"><ul><li><a class="fdn-button fdn-button--button-style-primary fdn-button--button-small" href="/fr/products/">Découvrez tous les produits</a></li><li><a class="fdn-button fdn-button--button-style-textLink fdn-button--button-small" href="https://zoom.us/pricing">Plans & pricing</a></li></ul></div></section></li><li class="mobile-menu__list-item"><button aria-controls="panel-2" class="mobile-menu__accordion js-accordion-trigger">Des solutions</button><section aria-label="Solutions" class="mobile-megamenu megamenu-solutions js-accordion-panel"><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a href="/fr/industry/"><span class="visually-hidden">Par secteur</span>Par secteur</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/industry/education/"><span class="visually-hidden">Éducation</span>Éducation</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/industry/finance/"><span class="visually-hidden">Services financiers</span>Services financiers</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/industry/government/"><span class="visually-hidden">Gouvernement</span>Gouvernement</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/industry/healthcare/"><span class="visually-hidden">Soins de santé</span>Soins de santé</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/industry/manufacturing/"><span class="visually-hidden">Fabrication</span>Fabrication</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/industry/retail/"><span class="visually-hidden">Commerce de détail</span>Commerce de détail</a></div></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Par public</div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/audiences/small-business/"><span class="visually-hidden">Petites et moyennes entreprises</span>Petites et moyennes entreprises</a></div></li><li class="megamenu__list-item disabled"><div class="megamenu__list-item-heading"><p class="megamenu__list-item-heading--disabled">Entreprise</p></div><ul><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/audiences/information-technology/"><span class="visually-hidden">Professionnels de l'informatique</span>Professionnels de l'informatique</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/audiences/cx/"><span class="visually-hidden">L'expérience client</span>L'expérience client</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/audiences/sales-and-revenue/"><span class="visually-hidden">Ventes et recettes</span>Ventes et recettes</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/audiences/av-facilities/"><span class="visually-hidden">Installations</span>Installations</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/audiences/marketing-events/"><span class="visually-hidden">Marketing et événements</span>Marketing et événements</a></div></li></ul></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a href="https://developers.zoom.us/docs/">Pour les développeurs</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/video-sdk/"><span class="visually-hidden">SDK vidéo</span>SDK vidéo</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://developers.zoom.us/docs/meeting-sdk/"><span class="visually-hidden">SDK de réunion</span>SDK de réunion</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://marketplace.zoom.us/"><span class="visually-hidden">Place de marché des applications</span>Place de marché des applications</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://developers.zoom.us/docs/api/"><span class="visually-hidden">API</span>API</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://developers.zoom.us/docs/api/rest/webhook-reference/"><span class="visually-hidden">Webhooks</span>Webhooks</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/zoom-apps/"><span class="visually-hidden">Applis Zoom</span>Applis Zoom</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://developers.zoom.us/docs/"><span class="visually-hidden">Solutions pour développeurs</span>Solutions pour développeurs</a></div></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a href="https://partners.zoom.us/"><span class="visually-hidden">Pour les partenaires</span>Pour les partenaires</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://partner.zoom.us/solutions/"><span class="visually-hidden">Solutions pour les partenaires</span>Solutions pour les partenaires</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://partner.zoom.us/partner-locator/"><span class="visually-hidden">Trouvez un partenaire</span>Trouvez un partenaire</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://partner.zoom.us/"><span class="visually-hidden">Devenez partenaire</span>Devenez partenaire</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://mypartnerportal.zoom.us/"><span class="visually-hidden">Portail des partenaires</span>Portail des partenaires</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://mypartnerportal.zoom.us/?sso=21&RelayState=/pages/38/home"><span class="visually-hidden">Centre de formation pour les partenaires</span>Centre de formation pour les partenaires</a></div></li></ul></div></div><div class="mobile-megamenu-products-wrapper"></div></section></li><li class="mobile-menu__list-item"><button aria-controls="panel-3" class="mobile-menu__accordion js-accordion-trigger">Ressources</button><section aria-label="Resources" class="mobile-megamenu megamenu-resources js-accordion-panel"><div class="mobile-megamenu__highlight mobile-megamenu__highlight--mobile"><div class="mobile-megamenu__highlight-item"><img alt="Téléchargez l'application Zoom" class="mobile-megamenu__highlight-item-image" fetchpriority="auto" height="50" loading="lazy" src="https://images4.cmp.optimizely.com/assets/Resources-ZoomClient.png/Zz05YzJhYzg5NGM0NjkxMWVkYWI2NDEyZjk5ZTY0ZGM3Nw==" title="Téléchargez l'application Zoom" width="50"></img><div class="mobile-megamenu__highlight-item-heading"><a href="https://zoom.us/download"><span class="visually-hidden">Centre de téléchargement</span>Téléchargez l'application Zoom</a></div></div><div class="mobile-megamenu__highlight-item"><img alt="Arrière-plans virtuels Zoom" class="mobile-megamenu__highlight-item-image" fetchpriority="auto" height="50" loading="lazy" src="https://images1.cmp.optimizely.com/assets/Resources-VirtualBG.svg/Zz1iODNkODE3YWM0NjkxMWVkODZjZWFlNDM4MDAwNGE5MA==" title="Arrière-plans virtuels Zoom" width="50"></img><div class="mobile-megamenu__highlight-item-heading"><a href="/fr/products/virtual-meetings/features/virtual-background-library/"><span class="visually-hidden">Parcourir les arrière-plans</span>Arrière-plans virtuels Zoom</a></div></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Explorez</div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/blog/"><span class="visually-hidden">Blogue Zoom</span>Blogue Zoom</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/resources/"><span class="visually-hidden">Bibliothèque de ressources</span>Bibliothèque de ressources</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://ev.zoom.us/"><span class="visually-hidden">Webinaires &amp; Événements</span>Webinaires & Événements</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/customer-stories/all/"><span class="visually-hidden">Témoignages de clients</span>Témoignages de clients</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/trust/"><span class="visually-hidden">Zoom Trust Center</span>Zoom Trust Center</a></div></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Connect & Learn</div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://community.zoom.com/"><span class="visually-hidden">Communauté Zoom</span>Communauté Zoom</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://learning.zoom.us/learn"><span class="visually-hidden">Centre d'apprentissage</span>Centre d'apprentissage</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://learn-zoom.us/show-me"><span class="visually-hidden">Vidéos explicatives</span>Vidéos explicatives</a></div></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Matériel & Services</div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://explore.zoom.us/en/global-services/"><span class="visually-hidden">Services mondiaux</span>Services mondiaux</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://explore.zoom.us/en/hardware-purchase-options/"><span class="visually-hidden">Options matérielles</span>Options matérielles</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/fr/products/cmk/"><span class="visually-hidden">Clé gérée par le client</span>Clé gérée par le client</a></div></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">soutien</div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://support.zoom.com/hc/en"><span class="visually-hidden">Assistance à la clientèle</span>Assistance à la clientèle</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://explore.zoom.us/en/support-plans/"><span class="visually-hidden">Assistance Premier Support</span>Assistance Premier Support</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://explore.zoom.us/en/support-plans/developer/"><span class="visually-hidden">Premier Developer Support</span>Premier Developer Support</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://devsupport.zoom.us/hc/en-us"><span class="visually-hidden">Assistance aux développeurs</span>Assistance aux développeurs</a></div></li></ul></div></div><div class="mobile-megamenu-products-wrapper"></div><div class="mobile-megamenu__highlight"><div class="mobile-megamenu__highlight-item"><img alt="Téléchargez l'application Zoom" class="mobile-megamenu__highlight-item-image" fetchpriority="auto" height="50" loading="lazy" src="https://images4.cmp.optimizely.com/assets/Resources-ZoomClient.png/Zz05YzJhYzg5NGM0NjkxMWVkYWI2NDEyZjk5ZTY0ZGM3Nw==" title="Téléchargez l'application Zoom" width="50"></img><div class="mobile-megamenu__highlight-item-heading"><a href="https://zoom.us/download"><span class="visually-hidden">Centre de téléchargement</span>Téléchargez l'application Zoom</a></div></div><div class="mobile-megamenu__highlight-item"><img alt="Arrière-plans virtuels Zoom" class="mobile-megamenu__highlight-item-image" fetchpriority="auto" height="50" loading="lazy" src="https://images1.cmp.optimizely.com/assets/Resources-VirtualBG.svg/Zz1iODNkODE3YWM0NjkxMWVkODZjZWFlNDM4MDAwNGE5MA==" title="Arrière-plans virtuels Zoom" width="50"></img><div class="mobile-megamenu__highlight-item-heading"><a href="/fr/products/virtual-meetings/features/virtual-background-library/"><span class="visually-hidden">Parcourir les arrière-plans</span>Arrière-plans virtuels Zoom</a></div></div></div></section></li><li class="mobile-menu__list-item"><a class="mobile-menu__link" href="https://zoom.us/pricing"><span class="visually-hidden">Forfaits et tarification</span>Forfaits et tarification</a></li></ul></nav><nav aria-label="Secondary Navigation" class="mobile-menu__secondary-nav"><ul class="mobile-menu__list"><li class="mobile-menu__list-item"><a class="mobile-menu__link" href="https://support.zoom.com/hc/fr"><span class="visually-hidden">Soutien</span>Soutien</a></li><li class="mobile-menu__list-item"><a class="mobile-menu__link" href="tel:65 8003211528">65 8003211528</a></li><li class="mobile-menu__list-item"><a class="mobile-menu__link" href="/fr/contact/contact-sales/"><span class="visually-hidden">Contacter le service commercial</span>Contacter le service commercial</a></li><li class="mobile-menu__list-item"><a class="mobile-menu__link" href="https://explore.zoom.us/fr/livedemo/"><span class="visually-hidden">Demander une démo</span>Demander une démo</a></li></ul></nav><div class="mobile-menu__buttons-container " data-user-for="97af72b4-4108-4885-b753-f02a39956839"><a class="fdn-button fdn-button--button-style-tertiary" href="https://zoom.us/fr/signin"><span class="visually-hidden">Se connecter</span>Se connecter</a><a class="fdn-button fdn-button--button-style-primary" href="https://zoom.us/signup"><span class="visually-hidden">Inscription gratuite</span>Inscription gratuite</a></div><div class="mobile-menu__buttons-container restricted item-center authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><a class="fdn-button fdn-button--button-style-primary" href="https://zoom.us/profile"><span class="visually-hidden">Mon compte</span>Mon compte</a></div></div></nav> </header> <main role="main" id="main" class="content-max-width"> <section class="product-category-hero"> <div class="product-category-hero__container1"> <div class="product-category-hero__left-container"> <p class="product-category-hero__eyebrow headline-x-small"> <span>Services commerciaux de Zoom</span> </p> <h1 class="product-category-hero__title display-large">Engagez votre client à chaque étape</h1> <div class="product-category-hero__body-text text-body-large"> <p>C’est lors de sa première interaction avec votre marque que le client se fait une impression durable sur cette dernière. Grâce aux Services commerciaux de Zoom, vous nouez des relations sur le long terme avec votre client, à chaque étape de son parcours.</p> </div> <div class="product-category-hero__cta"> <a href="https://zoom.us/pricing" class="fdn-button fdn-button--button-style-primary fdn-button--button-large js-analytics-cta" title="Afficher les tarifs" data-title="" data-link-type="" data-en-text="See pricing" >Afficher les tarifs<span class="visually-hidden"> Afficher les tarifs</span></a> <a href="/fr/contact/contact-sales/" class="fdn-button fdn-button--button-style-textLink fdn-button--button-small js-analytics-cta" title="Contacter le service commercial" data-title="" data-link-type="" data-en-text="Contact sales" >Contacter le service commercial<span class="visually-hidden"> Contacter le service commercial</span></a> </div> </div> <div class="product-category-hero__right-container"> <img width="960" height="600" title="Services commerciaux de Zoom" alt="Services commerciaux de Zoom" class="product-category-hero__right-container__isCurve" loading="eager" fetchpriority="auto" srcset="https://images1.cmp.optimizely.com/assets/Hero-Image-Business.png/Zz1mN2ExYzQ2YWU2YjAxMWVlOGMwZGY2MWI5MDU2ZmEyNA==?t=20241204085719 2x" src="https://images1.cmp.optimizely.com/assets/Hero-Image-Business.png/Zz1mN2ExYzQ2YWU2YjAxMWVlOGMwZGY2MWI5MDU2ZmEyNA==?t=20241204085719" /> <div class="product-category-hero__vector mobile"> <img src="/dist/assets/images/product-category-hero-vector-mobile.svg" alt=""> </div> </div> <div class="product-category-hero__vector tablet-and-above"> <img src="/dist/assets/images/product-category-hero-vector-tablet-and-above.svg" alt=""> </div> </div> <div class="product-category-hero__container2"> <div class="module-columns layout-3-columns module-spacing-default module-padding-default"> <div class="wrapper"> <div class="column"> <div class="subcolumn"> <div class="product-ecosystem product-ecosystem--zero-padding" aria-labelledby="product-ecosystem-title"> <h2 id="product-ecosystem-title" class="product-ecosystem__title">Service client</h2> <div class="product-ecosystem__description"> Interagissez avec les clients avec un centre de contact alimenté par l’IA </div> <a href="/fr/products/business-services/#category-tabs-1" class="product-ecosystem__cta js-analytics-cta" title="En savoir plus" data-title="" data-link-type="" data-en-text="" >En savoir plus<span class="visually-hidden"> En savoir plus</span></a> <ul class="product-ecosystem__list"> <li class="product-ecosystem__item"> <img src="https://images3.cmp.optimizely.com/assets/cc-contact-center.svg/Zz01OTgzNDIwMmVhOGMxMWVkYWEwOWNhMjZkMjg1ODQxMg==" alt="Contact Center" width="32" height="32" class="product-ecosystem__item-image"> <div class="product-ecosystem__item--info"> <a href="/fr/products/contact-center/" class="product-ecosystem__item-link text-label-small-v1"> Contact Center </a> <p class="text-body-x-small">Interagissez avec les clients avec Zoom Contact Center</p> </div> </li> <li class="product-ecosystem__item"> <img src="https://images3.cmp.optimizely.com/assets/product-virtual-agent.svg/Zz1lZTMzZjllNGU0NGUxMWVkOGRiN2I2NWQ2NDcyM2M3Mg==" alt="Virtual Agent" width="32" height="32" class="product-ecosystem__item-image"> <div class="product-ecosystem__item--info"> <a href="/fr/products/virtual-agent/" class="product-ecosystem__item-link text-label-small-v1"> Virtual Agent </a> <p class="text-body-x-small">Offrez une assistance intelligente grâce à l’IA conversationnelle</p> </div> </li> <li class="product-ecosystem__item"> <img src="https://images1.cmp.optimizely.com/assets/mark_product_workforce-engagement-management.svg/Zz1kMTNkNDdmZWU3MzIxMWVlOGQwYTgyM2JmOTdlNjdmNA==" alt="Workforce Engagement Management" width="32" height="32" class="product-ecosystem__item-image"> <div class="product-ecosystem__item--info"> <a href="/fr/products/workforce-engagement-management/" class="product-ecosystem__item-link text-label-small-v1"> Workforce Engagement Management </a> <p class="text-body-x-small">Optimisez la performance et l’engagement des agents des centres de contact</p> </div> </li> </ul> </div> </div> </div> <div class="column"> <div class="subcolumn"> <div class="product-ecosystem product-ecosystem--zero-padding" aria-labelledby="product-ecosystem-title"> <h2 id="product-ecosystem-title" class="product-ecosystem__title">Marketing</h2> <div class="product-ecosystem__description"> Créez des expériences inoubliables avec Zoom Events </div> <a href="/fr/products/business-services/#category-tabs-2" class="product-ecosystem__cta js-analytics-cta" title="En savoir plus" data-title="" data-link-type="" data-en-text="" >En savoir plus<span class="visually-hidden"> En savoir plus</span></a> <ul class="product-ecosystem__list"> <li class="product-ecosystem__item"> <img src="https://images4.cmp.optimizely.com/assets/mark_product_events.svg/Zz0wNDhmOTg1NGRiY2MxMWVlYjQ3MWQyNTdlYzNkN2VhZg==" alt="Events" width="32" height="32" class="product-ecosystem__item-image"> <div class="product-ecosystem__item--info"> <a href="/fr/products/event-platform/" class="product-ecosystem__item-link text-label-small-v1"> Events </a> <p class="text-body-x-small">Organisez des événements virtuels et hybrides à grande échelle</p> </div> </li> <li class="product-ecosystem__item"> <img src="https://images1.cmp.optimizely.com/assets/mark_product_sessions.svg/Zz0yZTUzYjZjNGRiY2QxMWVlOTRlODNhZWU2NWQ2NTAxNA==" alt="Sessions" width="32" height="32" class="product-ecosystem__item-image"> <div class="product-ecosystem__item--info"> <a href="/fr/products/single-session-events/" class="product-ecosystem__item-link text-label-small-v1"> Sessions </a> <p class="text-body-x-small">Améliorez votre webinaire grâce à une solution plus personnalisable</p> </div> </li> <li class="product-ecosystem__item"> <img src="https://images3.cmp.optimizely.com/assets/mark_product_webinars.svg/Zz03Y2QyMWY1Y2RiY2QxMWVlOTVlZDEyMzJmZDU0MGZkZQ==" alt="Webinars" width="32" height="32" class="product-ecosystem__item-image"> <div class="product-ecosystem__item--info"> <a href="/fr/products/webinars/" class="product-ecosystem__item-link text-label-small-v1"> Webinars </a> <p class="text-body-x-small">Élargissez votre audience grâce à une plateforme fiable de webinaires</p> </div> </li> </ul> </div> </div> </div> <div class="column"> <div class="subcolumn"> <div class="product-ecosystem product-ecosystem--zero-padding" aria-labelledby="product-ecosystem-title"> <h2 id="product-ecosystem-title" class="product-ecosystem__title">Ventes</h2> <div class="product-ecosystem__description"> Boostez les ventes grâce à l’analyse des conversations optimisée par l’IA </div> <a href="/fr/products/business-services/#category-tabs-3" class="product-ecosystem__cta js-analytics-cta" title="En savoir plus" data-title="" data-link-type="" data-en-text="" >En savoir plus<span class="visually-hidden"> En savoir plus</span></a> <ul class="product-ecosystem__list"> <li class="product-ecosystem__item"> <img src="https://images2.cmp.optimizely.com/assets/mark_product_revenue-accelerator.svg/Zz1kZjRjZWQ2YWRiY2QxMWVlYmRhNmFhMDkzYjQ2OGZiZA==" alt="Revenue Accelerator" width="32" height="32" class="product-ecosystem__item-image"> <div class="product-ecosystem__item--info"> <a href="/fr/products/conversation-intelligence/" class="product-ecosystem__item-link text-label-small-v1"> Revenue Accelerator </a> <p class="text-body-x-small">Analysez les données de conversation pour améliorer les ventes</p> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </section> <section aria-label="Category Tab" class="category-tabs theme-dark-blue Bloom left-orientation" data-cmp-is="category-tab"> <div class="category-tabs__headline-wrapper"> <h2 class="headline">Service client</h2> <div class="category-sub-text"> <p>Proposez à vos clients des expériences personnalisées et transparentes grâce à un centre de contact unifié et optimisé par l’IA</p> </div> <div class="product-tabs"> <ul class="product-ecosystem__list"> <li class="product-ecosystem__item"> <img width="32" height="32" title="Contact Center" alt="Contact Center" class="product-ecosystem__item-image" loading="lazy" fetchpriority="auto" srcset="https://images3.cmp.optimizely.com/assets/cc-contact-center.svg/Zz01OTgzNDIwMmVhOGMxMWVkYWEwOWNhMjZkMjg1ODQxMg==?t=20241204085719 2x" src="https://images3.cmp.optimizely.com/assets/cc-contact-center.svg/Zz01OTgzNDIwMmVhOGMxMWVkYWEwOWNhMjZkMjg1ODQxMg==?t=20241204085719" /> <a href="/fr/products/contact-center/" class="product-ecosystem__item-link js-analytics-cta" title="Centre de contact" data-title="" data-link-type="" data-en-text="" >Contact Center<span class="visually-hidden"> Contact Center</span></a> </li> <li class="product-ecosystem__item"> <img width="32" height="32" title="Workforce Engagement Management" alt="Workforce Engagement Management" class="product-ecosystem__item-image" loading="lazy" fetchpriority="auto" srcset="https://images1.cmp.optimizely.com/assets/mark_product_workforce-engagement-management.svg/Zz1kMTNkNDdmZWU3MzIxMWVlOGQwYTgyM2JmOTdlNjdmNA==?t=20241204085719 2x" src="https://images1.cmp.optimizely.com/assets/mark_product_workforce-engagement-management.svg/Zz1kMTNkNDdmZWU3MzIxMWVlOGQwYTgyM2JmOTdlNjdmNA==?t=20241204085719" /> <a href="/fr/products/workforce-engagement-management/" class="product-ecosystem__item-link js-analytics-cta" title="Workforce Engagement" data-title="" data-link-type="" data-en-text="" >Workforce Engagement<span class="visually-hidden"> Engagement du personnel</span></a> </li> <li class="product-ecosystem__item"> <img width="32" height="32" title="Virtual Agent" alt="Virtual Agent" class="product-ecosystem__item-image" loading="lazy" fetchpriority="auto" srcset="https://images3.cmp.optimizely.com/assets/product-virtual-agent.svg/Zz1lZTMzZjllNGU0NGUxMWVkOGRiN2I2NWQ2NDcyM2M3Mg==?t=20241204085719 2x" src="https://images3.cmp.optimizely.com/assets/product-virtual-agent.svg/Zz1lZTMzZjllNGU0NGUxMWVkOGRiN2I2NWQ2NDcyM2M3Mg==?t=20241204085719" /> <a href="/fr/products/virtual-agent/" class="product-ecosystem__item-link js-analytics-cta" title="Virtual Agent" data-title="" data-link-type="" data-en-text="" >Virtual Agent<span class="visually-hidden"> Virtual Agent</span></a> </li> </ul> </div> </div> <div class="accordion category-slider" aria-label="Tabbed Carousel"> <div class="category-slider__tabs" role="tablist"> <div class="accordion__item category-slider__inner-tabs accordion__item-button" id="category-slider__inner-tabs-1"> <h3 class="fdn-copy-block__title"> Réduisez vos coûts de service et améliorez votre score CSAT </h3> <div class="accordion__item-content"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="5389bb18-3068-43a7-b5fe-9c46aa990097"> <ul class=""> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Résolvez rapidement les intentions complexes avec des agents virtuels basés sur l’IA.</p> </div> </div> </li> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Intégrez une touche humaine grâce à un chatbot IA capable de comprendre les questions les plus difficiles ou obscures de vos clients.</p> </div> </div> </li> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Gagnez du temps et évitez la frustration de vos clients en donnant les moyens à vos agents d’effectuer des transferts et d’accéder aux résumés des interactions de manière transparente.</p> </div> </div> </li> </ul> </div> </div> </div> <div class="accordion__item category-slider__inner-tabs accordion__item-button" id="category-slider__inner-tabs-2"> <h3 class="fdn-copy-block__title"> Autonomisation, renforcement des compétences et amélioration de la prise en charge des agents </h3> <div class="accordion__item-content"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="0e995c92-0156-4c27-83f6-3b055594a9a3"> <ul class=""> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Libérez du temps pour vos agents en automatisant la prise de note grâce aux résumés d’interaction générés par l’IA.</p> </div> </div> </li> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Accédez de manière proactive aux dossiers et données de votre entreprise en temps réel afin de toujours répondre aux besoins de vos clients.</p> </div> </div> </li> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Améliorez la satisfaction de vos agents, leur engagement et leur flexibilité grâce aux offres de quart de travail.</p> </div> </div> </li> </ul> </div> </div> </div> <div class="accordion__item category-slider__inner-tabs accordion__item-button" id="category-slider__inner-tabs-3"> <h3 class="fdn-copy-block__title"> Améliorez vos résultats commerciaux </h3> <div class="accordion__item-content"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="0c58e631-e6d9-4eb2-9f7a-98c4510d0677"> <ul class=""> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Réduisez vos coûts et augmentez votre productivité en regroupant toutes vos communications client sur une seule et même plateforme.</p> </div> </div> </li> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Déployez les bons agents et respectez les SLA en automatisant les prévisions, la programmation et la gestion intrajournalière pour prévoir les volumes d’appels.</p> </div> </div> </li> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Offrez une prise en charge haut de gamme grâce à l’accès aux tendances, aux motifs des réclamations, au score CSAT et à d’autres suggestions d’amélioration des opérations.</p> </div> </div> </li> </ul> </div> </div> </div> </div> <div class="category-slider__panels swiper"> <div class="swiper-wrapper"> <div class="swiper-slide" aria-labelledby="category-slider__inner-tabs-1"> <div class="category-carousel__card"> <div class="fdn-autoImage module-spacing-top-default module-spacing-default"> <div class="fdn-autoImage--container aspect-ratio-4-3"> <img width="1654" height="1240" title="Réduisez vos coûts de service et améliorez votre score CSAT" alt="Réduisez vos coûts de service et améliorez votre score CSAT" loading="lazy" fetchpriority="auto" srcset="https://images1.cmp.optimizely.com/assets/Customer-care-1-Image.png/Zz1mN2JhNTc3OGU2YjAxMWVlOWM0YzMyMWI5OWU5ZTBiOA==?t=20241204085719 2x" src="https://images1.cmp.optimizely.com/assets/Customer-care-1-Image.png/Zz1mN2JhNTc3OGU2YjAxMWVlOWM0YzMyMWI5OWU5ZTBiOA==?t=20241204085719" /> </div> </div> </div> </div> <div class="swiper-slide" aria-labelledby="category-slider__inner-tabs-2"> <div class="category-carousel__card"> <div class="fdn-autoImage module-spacing-top-default module-spacing-default"> <div class="fdn-autoImage--container aspect-ratio-4-3"> <img width="1654" height="1240" title="Autonomisation, renforcement des compétences et amélioration de la prise en charge des agents" alt="Autonomisation, renforcement des compétences et amélioration de la prise en charge des agents" loading="lazy" fetchpriority="auto" srcset="https://images1.cmp.optimizely.com/assets/Customer-care+2.png/Zz1mN2FhODgyYWU2YjAxMWVlOGUxOWY2MWI5MDU2ZmEyNA==?t=20241204085719 2x" src="https://images1.cmp.optimizely.com/assets/Customer-care+2.png/Zz1mN2FhODgyYWU2YjAxMWVlOGUxOWY2MWI5MDU2ZmEyNA==?t=20241204085719" /> </div> </div> </div> </div> <div class="swiper-slide" aria-labelledby="category-slider__inner-tabs-3"> <div class="category-carousel__card"> <div class="fdn-autoImage module-spacing-top-default module-spacing-default"> <div class="fdn-autoImage--container aspect-ratio-4-3"> <img width="1654" height="1240" title="Améliorez vos résultats commerciaux" alt="Améliorez vos résultats commerciaux" loading="lazy" fetchpriority="auto" srcset="https://images2.cmp.optimizely.com/assets/Customer-care+3.png/Zz1mN2FkODhkNmU2YjAxMWVlYmU0NmQ2YjBiZTJlMzE0ZA==?t=20241204085719 2x" src="https://images2.cmp.optimizely.com/assets/Customer-care+3.png/Zz1mN2FkODhkNmU2YjAxMWVlYmU0NmQ2YjBiZTJlMzE0ZA==?t=20241204085719" /> </div> </div> </div> </div> </div> <span class="swiper-notification" aria-live="assertive" aria-atomic="true"></span> </div> </div> </section> <section aria-label="Category Tab" class="category-tabs theme-dark-blue Mint right-orientation" data-cmp-is="category-tab"> <div class="category-tabs__headline-wrapper"> <h2 class="headline">Marketing</h2> <div class="category-sub-text"> <p>Organisez des événements virtuels et hybrides marquants grâce à une solution événementielle sur mesure</p> </div> <div class="product-tabs"> <ul class="product-ecosystem__list"> <li class="product-ecosystem__item"> <img width="32" height="32" title="Events" alt="Events" class="product-ecosystem__item-image" loading="lazy" fetchpriority="auto" srcset="https://images4.cmp.optimizely.com/assets/mark_product_events.svg/Zz0wNDhmOTg1NGRiY2MxMWVlYjQ3MWQyNTdlYzNkN2VhZg==?t=20241204085719 2x" src="https://images4.cmp.optimizely.com/assets/mark_product_events.svg/Zz0wNDhmOTg1NGRiY2MxMWVlYjQ3MWQyNTdlYzNkN2VhZg==?t=20241204085719" /> <a href="/fr/products/event-platform/" class="product-ecosystem__item-link js-analytics-cta" title="Events" data-title="" data-link-type="" data-en-text="" >Events<span class="visually-hidden"> Events</span></a> </li> <li class="product-ecosystem__item"> <img width="32" height="32" title="Webinars" alt="Webinars" class="product-ecosystem__item-image" loading="lazy" fetchpriority="auto" srcset="https://images3.cmp.optimizely.com/assets/mark_product_webinars.svg/Zz03Y2QyMWY1Y2RiY2QxMWVlOTVlZDEyMzJmZDU0MGZkZQ==?t=20241204085719 2x" src="https://images3.cmp.optimizely.com/assets/mark_product_webinars.svg/Zz03Y2QyMWY1Y2RiY2QxMWVlOTVlZDEyMzJmZDU0MGZkZQ==?t=20241204085719" /> <a href="/fr/products/webinars/" class="product-ecosystem__item-link js-analytics-cta" title="Webinaires" data-title="" data-link-type="" data-en-text="" >Webinaires<span class="visually-hidden"> Webinars</span></a> </li> <li class="product-ecosystem__item"> <img width="32" height="32" title="Sessions" alt="Sessions" class="product-ecosystem__item-image" loading="lazy" fetchpriority="auto" srcset="https://images1.cmp.optimizely.com/assets/mark_product_sessions.svg/Zz0yZTUzYjZjNGRiY2QxMWVlOTRlODNhZWU2NWQ2NTAxNA==?t=20241204085719 2x" src="https://images1.cmp.optimizely.com/assets/mark_product_sessions.svg/Zz0yZTUzYjZjNGRiY2QxMWVlOTRlODNhZWU2NWQ2NTAxNA==?t=20241204085719" /> <a href="/fr/products/single-session-events/" class="product-ecosystem__item-link js-analytics-cta" title="Sessions" data-title="" data-link-type="" data-en-text="" >Sessions<span class="visually-hidden"> Sessions</span></a> </li> </ul> </div> </div> <div class="accordion category-slider" aria-label="Tabbed Carousel"> <div class="category-slider__tabs" role="tablist"> <div class="accordion__item category-slider__inner-tabs accordion__item-button" id="category-slider__inner-tabs-1"> <h3 class="fdn-copy-block__title"> Obtenez des résultats </h3> <div class="accordion__item-content"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="94bd7c2a-a3ea-43e2-ba7c-fa1f996e0172"> <ul class=""> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Faites connaître votre marque, développez votre pipeline de vente et fidélisez vos clients en organisant des événements.</p> </div> </div> </li> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Renforcez votre stratégie en matière d’événements grâce à des outils d’analyses détaillées qui s’intègrent parfaitement à votre plateforme d’automatisation marketing.</p> </div> </div> </li> </ul> </div> </div> </div> <div class="accordion__item category-slider__inner-tabs accordion__item-button" id="category-slider__inner-tabs-2"> <h3 class="fdn-copy-block__title"> Fédérez les membres de votre entreprise où qu’ils se trouvent </h3> <div class="accordion__item-content"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="b0ccd4ec-1b0d-4c9a-b62c-2da41d5be336"> <ul class=""> <li> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Nourrissez votre culture d’entreprise en communiquant de manière attrayante les messages importants à vos équipes.</p> </div> </div> </li> </ul> </div> </div> </div> <div class="accordion__item category-slider__inner-tabs accordion__item-button" id="category-slider__inner-tabs-3"> <h3 class="fdn-copy-block__title"> Rendez vos événements lucratifs </h3> <div class="accordion__item-content"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="c673e161-fa8c-4ef3-8d29-bbf417759919"> <ul class=""> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Simulez des événements en direct à l’aide de contenus pré-enregistrés pour faire gagner du temps à votre équipe et lui épargner des efforts.</p> </div> </div> </li> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Créez une expérience de marque personnalisable grâce à Production Studio.</p> </div> </div> </li> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Diffusez votre événement dans 35 langues grâce aux traductions en temps réel.</p> </div> </div> </li> </ul> </div> </div> </div> </div> <div class="category-slider__panels swiper"> <div class="swiper-wrapper"> <div class="swiper-slide" aria-labelledby="category-slider__inner-tabs-1"> <div class="category-carousel__card"> <div class="fdn-autoImage module-spacing-top-default module-spacing-default"> <div class="fdn-autoImage--container aspect-ratio-4-3"> <img width="1654" height="1240" title="Obtenez des résultats" alt="Obtenez des résultats" loading="lazy" fetchpriority="auto" srcset="https://images2.cmp.optimizely.com/assets/Marketing-1.png/Zz1mOTFjNDhiYWU2YjAxMWVlYmU0NmQ2YjBiZTJlMzE0ZA==?t=20241204085719 2x" src="https://images2.cmp.optimizely.com/assets/Marketing-1.png/Zz1mOTFjNDhiYWU2YjAxMWVlYmU0NmQ2YjBiZTJlMzE0ZA==?t=20241204085719" /> </div> </div> </div> </div> <div class="swiper-slide" aria-labelledby="category-slider__inner-tabs-2"> <div class="category-carousel__card"> <div class="fdn-autoImage module-spacing-top-default module-spacing-default"> <div class="fdn-autoImage--container aspect-ratio-4-3"> <img width="1654" height="1240" title="Fédérez les membres de votre entreprise où qu’ils se trouvent" alt="Fédérez les membres de votre entreprise où qu’ils se trouvent" loading="lazy" fetchpriority="auto" srcset="https://images1.cmp.optimizely.com/assets/Marketing+-+2.png/Zz1mOTIzYWI4MmU2YjAxMWVlOTA1MGEyYzVmNzBkMTYwYw==?t=20241204085719 2x" src="https://images1.cmp.optimizely.com/assets/Marketing+-+2.png/Zz1mOTIzYWI4MmU2YjAxMWVlOTA1MGEyYzVmNzBkMTYwYw==?t=20241204085719" /> </div> </div> </div> </div> <div class="swiper-slide" aria-labelledby="category-slider__inner-tabs-3"> <div class="category-carousel__card"> <div class="fdn-autoImage module-spacing-top-default module-spacing-default"> <div class="fdn-autoImage--container aspect-ratio-4-3"> <img width="1654" height="1240" title="Rendez vos événements lucratifs" alt="Rendez vos événements lucratifs" loading="lazy" fetchpriority="auto" srcset="https://images2.cmp.optimizely.com/assets/Marketing+-+3.png/Zz1mOTI4MDI3MmU2YjAxMWVlYThkMWQ2YjBiZTJlMzE0ZA==?t=20241204085719 2x" src="https://images2.cmp.optimizely.com/assets/Marketing+-+3.png/Zz1mOTI4MDI3MmU2YjAxMWVlYThkMWQ2YjBiZTJlMzE0ZA==?t=20241204085719" /> </div> </div> </div> </div> </div> <span class="swiper-notification" aria-live="assertive" aria-atomic="true"></span> </div> </div> </section> <section aria-label="Category Tab" class="category-tabs theme-dark-blue Goldenrod left-orientation" data-cmp-is="category-tab"> <div class="category-tabs__headline-wrapper"> <h2 class="headline">Ventes</h2> <div class="category-sub-text"> <p>Accélérez la croissance de vos revenus grâce à notre logiciel d’intelligence conversationnelle</p> </div> <div class="product-tabs"> <ul class="product-ecosystem__list"> <li class="product-ecosystem__item"> <img width="32" height="32" title="Revenue Accelerator" alt="Revenue Accelerator" class="product-ecosystem__item-image" loading="lazy" fetchpriority="auto" srcset="https://images2.cmp.optimizely.com/assets/mark_product_revenue-accelerator.svg/Zz1kZjRjZWQ2YWRiY2QxMWVlYmRhNmFhMDkzYjQ2OGZiZA==?t=20241204085719 2x" src="https://images2.cmp.optimizely.com/assets/mark_product_revenue-accelerator.svg/Zz1kZjRjZWQ2YWRiY2QxMWVlYmRhNmFhMDkzYjQ2OGZiZA==?t=20241204085719" /> <a href="/fr/products/conversation-intelligence/" class="product-ecosystem__item-link js-analytics-cta" title="Revenue Accelerator" data-title="" data-link-type="" data-en-text="" >Revenue Accelerator<span class="visually-hidden"> Revenue Accelerator</span></a> </li> </ul> </div> </div> <div class="accordion category-slider" aria-label="Tabbed Carousel"> <div class="category-slider__tabs" role="tablist"> <div class="accordion__item category-slider__inner-tabs accordion__item-button" id="category-slider__inner-tabs-1"> <h3 class="fdn-copy-block__title"> Mieux appréhender les opérations de vente </h3> <div class="accordion__item-content"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="93397de4-aedf-4ff4-bc1f-372624247c41"> <ul class=""> <li> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Identifiez aisément les moyens d’améliorer les ventes grâce aux données d’analyse qui permettent d’avoir un aperçu des ventes par étape, taille, équipe et nom d’opportunité. Tenez l’équipe informée en définissant des alertes sur la progression des transactions. Obtenez des tendances en suivant la manière dont vos concurrents sont mentionnés lors des appels.</p> </div> </div> </li> </ul> </div> </div> </div> <div class="accordion__item category-slider__inner-tabs accordion__item-button" id="category-slider__inner-tabs-2"> <h3 class="fdn-copy-block__title"> Instaurez une culture du coaching fondé sur les données </h3> <div class="accordion__item-content"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="fcc98018-a908-404a-b233-6976a2f56b5b"> <ul class=""> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Transformez les conversations en données exploitables pour aider les responsables à en savoir plus sur les performances des appels et à déterminer les transactions requérant leur attention.</p> </div> </div> </li> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Simplifiez la préparation des appels grâce à la « source de vérité » constituée par les données et interactions des clients.</p> </div> </div> </li> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Aidez les vendeurs à être plus rapidement opérationnels grâce à des sélections d’enregistrements présentant les meilleures pratiques.</p> </div> </div> </li> </ul> </div> </div> </div> <div class="accordion__item category-slider__inner-tabs accordion__item-button" id="category-slider__inner-tabs-3"> <h3 class="fdn-copy-block__title"> Gagnez en productivité et consacrez plus de temps à la vente </h3> <div class="accordion__item-content"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="dd683a49-ba62-4ec8-b9e7-2739e34b5a28"> <ul class=""> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Aidez vos vendeurs à rester concentrés en leur fournissant des transcriptions facilement consultables et des résumés de réunion automatisés concis.</p> </div> </div> </li> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241202120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-text"> <p>Éliminez les mises à jour manuelles et gagnez un temps précieux en regroupant dans une même interface les données clés des transactions CRM avec leur contexte et leurs informations exploitables.</p> </div> </div> </li> </ul> </div> </div> </div> </div> <div class="category-slider__panels swiper"> <div class="swiper-wrapper"> <div class="swiper-slide" aria-labelledby="category-slider__inner-tabs-1"> <div class="category-carousel__card"> <div class="fdn-autoImage 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