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data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section class="breadcrumb-lang-picker"> <div class="breadcrumb-container"> <nav class="kb-breadcrumbs"> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-core" href="/"> <span>Knowledge Base</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow" aria-hidden="true">right</span> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-category" href="/marketing-tools"> <span>Marketing Tools</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow" aria-hidden="true">right</span> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-topic" href="/marketing-tools/topics#files"> <span>Files</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow final-breadcrumb-arrow" aria-hidden="true">right</span> <span class="kb-breadcrumbs__item" id="bc-page"> <span>Archive, delete, or restore your files</span> </span> </nav> </div> </section></div> <div id="hs_cos_wrapper_L10N_Disclaimer" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> </div> <div class="flex-row" itemscope itemtype="http://schema.org/TechArticle"> <div class="body-container"> <span style="display: none;" itemscope itemprop="publisher" itemtype="http://schema.org/Organization"> <span itemprop="logo" itemscope itemtype="http://schema.org/ImageObject"> <meta content="http://knowledge.hubspot.com/hubfs/assets/hubspot.com/home/2015/Academy.png" itemprop="url"> <meta itemprop="width" content="296"> <meta itemprop="height" content="296"> </span> <meta content="HubSpot Support" itemprop="name"> </span> <meta content="May 26, 2022" itemprop="datePublished"> <meta content="Support" itemprop="author"> <meta content="https://knowledge.hubspot.com/files/archive-delete-restore-files" itemprop="mainEntityOfPage"> <article> <div class="blog-section"> <div class="blog-post-wrapper cell-wrapper"> <div class="blog-section"> <div class="blog-post-wrapper cell-wrapper"> <div class="section post-header"> <h1 itemprop="name headline"><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Archive, delete, or restore your files</span></h1> <p class="last-updated">Last updated: <span itemprop="dateModified"> <!-- %B Month as locale’s full name, %e day of the month, %Y year --> July 11, 2024 </span></p> </div> <div id="hs_cos_wrapper_module_16518346644602" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> </div> <div id="hs_cos_wrapper_Article_product_key" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <!-- Enables each SKU type, when applicable --> <!-- Show the product key? --> <!-- Show the main SKU table? --> <div class="article-key-wrapper"> <div class="article-key-header"> <h4>Available with any of the following <a href="https://knowledge.hubspot.com/billing/where-can-i-find-my-subscription-and-contacts-or-email-send-limit-information-in-hubspot">subscriptions</a>, except where noted:</h4> </div> <table class="article-key"> <tbody><tr> <td> <img src="https://knowledge.hubspot.com/hubfs/Knowledge_Base_2023/subscription_key_icons/sprocket-web-color.svg" width="24" height="24" class="article-key__hub-icon" role="presentation" loading="lazy" alt=""> <a href="https://www.hubspot.com/products/crm"> <span class="article-key__all-products">All products and plans</span> </a> </td> </tr> </tbody></table> </div> </div> <div class="section post-body" id="post-body" itemprop="articleBody"> <span id="hs_cos_wrapper_post_body" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="rich_text"><p>If you no longer require your <a href="https://knowledge.hubspot.com/files/upload-files-to-use-in-your-hubspot-content" rel=" noopener">uploaded files</a>, you can archive or delete them to keep your files tool organized.</p> <p>If you've accidentally deleted a file and you have <a href="https://knowledge.hubspot.com/user-management/hubspot-user-permissions-guide#marketing" rel="noopener"><em>Files </em>permissions</a>, you can restore files within <span style="text-decoration: underline;">30 days</span> of being deleted. After which, the files will be permanently deleted. <!--more--></p> <h2>Archive or delete your files</h2> <ul> <li>In your HubSpot account, navigate to <strong>Library</strong> &gt; <strong>Files</strong>.</li> <li>To delete files in bulk, from the files dashboard, select the <strong>checkboxes</strong> next to the files you want to delete. Then, at the top of the table, click <strong>Delete</strong>.&nbsp;</li> <li>To archive or delete individual files:&nbsp;</li> </ul> <ul> <li style="list-style-type: none;"> <ul> <li>Click the&nbsp;<strong>name</strong>&nbsp;of the file.</li> </ul> </li> </ul> <ul> <li style="list-style-type: none;"> <ul> <li>At the bottom of the right panel, click the <strong>More&nbsp;</strong>dropdown menu.</li> <li>To archive a file, click<strong> Archive</strong>. These files will still be accessible from the files dashboard when filtered to <em>Archived files</em>.&nbsp;</li> <li>To delete a file, click&nbsp;<strong>Move to trash</strong>.&nbsp;<br>&nbsp;</li> </ul> </li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-May-26-2022-06-35-17-38-AM.png?width=354&amp;name=image-png-May-26-2022-06-35-17-38-AM.png" loading="lazy" width="354" style="width: 354px;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-May-26-2022-06-35-17-38-AM.png?width=177&amp;name=image-png-May-26-2022-06-35-17-38-AM.png 177w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-May-26-2022-06-35-17-38-AM.png?width=354&amp;name=image-png-May-26-2022-06-35-17-38-AM.png 354w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-May-26-2022-06-35-17-38-AM.png?width=531&amp;name=image-png-May-26-2022-06-35-17-38-AM.png 531w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-May-26-2022-06-35-17-38-AM.png?width=708&amp;name=image-png-May-26-2022-06-35-17-38-AM.png 708w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-May-26-2022-06-35-17-38-AM.png?width=885&amp;name=image-png-May-26-2022-06-35-17-38-AM.png 885w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-May-26-2022-06-35-17-38-AM.png?width=1062&amp;name=image-png-May-26-2022-06-35-17-38-AM.png 1062w" sizes="(max-width: 354px) 100vw, 354px"></p> <h2>Restore deleted files&nbsp;</h2> <p>You can restore files within 30 days of deletion. To restore a deleted file:</p> <ul> <li> <p>In your HubSpot account, navigate to <strong>Library</strong> &gt; <strong>Files</strong>.</p> </li> <li> <p>From your files dashboard, in the upper right, click <span style="font-weight: bold;">Files trash</span><span style="font-weight: normal;">.</span></p> </li> <li>To view and confirm file details, hover over the <strong>file</strong> and click <strong>Details</strong>.</li> <li>To restore individual files, hover over the <strong>file</strong> and click&nbsp;<strong>Actions </strong>&gt;<strong> Restore</strong>.</li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-35-26-10-AM.png?width=751&amp;name=image-png-Jun-15-2021-07-35-26-10-AM.png" loading="lazy" width="751" style="width: 751px;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-35-26-10-AM.png?width=376&amp;name=image-png-Jun-15-2021-07-35-26-10-AM.png 376w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-35-26-10-AM.png?width=751&amp;name=image-png-Jun-15-2021-07-35-26-10-AM.png 751w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-35-26-10-AM.png?width=1127&amp;name=image-png-Jun-15-2021-07-35-26-10-AM.png 1127w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-35-26-10-AM.png?width=1502&amp;name=image-png-Jun-15-2021-07-35-26-10-AM.png 1502w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-35-26-10-AM.png?width=1878&amp;name=image-png-Jun-15-2021-07-35-26-10-AM.png 1878w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-35-26-10-AM.png?width=2253&amp;name=image-png-Jun-15-2021-07-35-26-10-AM.png 2253w" sizes="(max-width: 751px) 100vw, 751px"></p> <ul> <li>To restore files in bulk: <ul> <li>Select the <strong>checkboxes</strong> next to the files that you want to restore.</li> <li>To select all files on a page, select the <strong>checkbox</strong> at the top of the table.&nbsp;</li> <li>Click <strong>Restore </strong>to return the file to the file manager. It can take up to 5 minutes for the file to restore to the resolving file URL.&nbsp;</li> </ul> </li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-28-39-98-AM.png?width=744&amp;name=image-png-Jun-15-2021-07-28-39-98-AM.png" loading="lazy" width="744" style="width: 744px;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-28-39-98-AM.png?width=372&amp;name=image-png-Jun-15-2021-07-28-39-98-AM.png 372w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-28-39-98-AM.png?width=744&amp;name=image-png-Jun-15-2021-07-28-39-98-AM.png 744w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-28-39-98-AM.png?width=1116&amp;name=image-png-Jun-15-2021-07-28-39-98-AM.png 1116w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-28-39-98-AM.png?width=1488&amp;name=image-png-Jun-15-2021-07-28-39-98-AM.png 1488w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-28-39-98-AM.png?width=1860&amp;name=image-png-Jun-15-2021-07-28-39-98-AM.png 1860w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-28-39-98-AM.png?width=2232&amp;name=image-png-Jun-15-2021-07-28-39-98-AM.png 2232w" sizes="(max-width: 744px) 100vw, 744px"></p> <div class="alert"> <span style="font-weight: bold;">Please note</span>: <ul> <li>You cannot restore a deleted file if there is an existing file with the same name.&nbsp;</li> <li>If two files with the same name and file path are deleted, only the most recently deleted file can be restored. The older version of the file cannot be restored or previewed, it can only be permanently deleted.&nbsp;</li> </ul> </div> <p>&nbsp;</p> <h2>Permanently delete files&nbsp;</h2> <p>Deleted files will be permanently deleted after 30 days and cannot be restored. To permanently delete a file manually:</p> <ul> <li>In your HubSpot account, navigate to <strong>Library</strong> &gt; <strong>Files</strong>.</li> <li> <p>From your files dashboard, in the upper right, click <span style="font-weight: bold;">Files trash</span><span style="font-weight: normal;">.</span></p> </li> <li>To permanently delete an individual file, hover over the <strong>file</strong> and click <strong>Actions </strong>&gt;<strong> Permanently delete</strong>.</li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-37-13-40-AM.png?width=717&amp;name=image-png-Jun-15-2021-07-37-13-40-AM.png" loading="lazy" width="717" style="width: 717px;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-37-13-40-AM.png?width=359&amp;name=image-png-Jun-15-2021-07-37-13-40-AM.png 359w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-37-13-40-AM.png?width=717&amp;name=image-png-Jun-15-2021-07-37-13-40-AM.png 717w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-37-13-40-AM.png?width=1076&amp;name=image-png-Jun-15-2021-07-37-13-40-AM.png 1076w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-37-13-40-AM.png?width=1434&amp;name=image-png-Jun-15-2021-07-37-13-40-AM.png 1434w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-37-13-40-AM.png?width=1793&amp;name=image-png-Jun-15-2021-07-37-13-40-AM.png 1793w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-37-13-40-AM.png?width=2151&amp;name=image-png-Jun-15-2021-07-37-13-40-AM.png 2151w" sizes="(max-width: 717px) 100vw, 717px"></p> <ul> <li>To permanently delete files in bulk: <ul> <li>Select the <strong>checkboxes</strong> next to the files that you want to delete.</li> <li>To select all files on a page, select the <strong>checkbox</strong> at the top of the table.&nbsp;</li> <li>Click <strong>Permanently delete</strong>.</li> </ul> </li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-39-11-75-AM.png?width=721&amp;name=image-png-Jun-15-2021-07-39-11-75-AM.png" loading="lazy" width="721" style="width: 721px;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-39-11-75-AM.png?width=361&amp;name=image-png-Jun-15-2021-07-39-11-75-AM.png 361w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-39-11-75-AM.png?width=721&amp;name=image-png-Jun-15-2021-07-39-11-75-AM.png 721w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-39-11-75-AM.png?width=1082&amp;name=image-png-Jun-15-2021-07-39-11-75-AM.png 1082w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-39-11-75-AM.png?width=1442&amp;name=image-png-Jun-15-2021-07-39-11-75-AM.png 1442w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-39-11-75-AM.png?width=1803&amp;name=image-png-Jun-15-2021-07-39-11-75-AM.png 1803w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jun-15-2021-07-39-11-75-AM.png?width=2163&amp;name=image-png-Jun-15-2021-07-39-11-75-AM.png 2163w" sizes="(max-width: 721px) 100vw, 721px"></p></span> <div class="blog-post-topic-wrapper" style="display: none;"> <span class="tag-name">Files</span> </div> <span id="hs_cos_wrapper_Optional_Bottom_of_post_CTA" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"></span> </div> </div> </div> </div> </div> <div id="hs_cos_wrapper_lightbox" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><!-- module html --> <div id="kb-lightbox" class="kb-lightbox cl-modal -light" role="dialog" aria-modal="true" aria-label="dialog with carousel of images"> <div class="cl-lightbox cl-modal-backdrop" data-cl-modal="close"> <div class="cl-lightbox-content-container"> <button 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