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How can I place a book order? : Springer Support
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Support</a> </li> </ol> </div> <div class="column column--sm-4"> <div class="search-box search-box--small"> <form class="hc-search-form print--remove" autocomplete="off" action="/en/support/search/solutions" id="hc-search-form" data-csrf-ignore="true"> <div class="hc-search-input"> <label for="support-search-input" class="hide">Enter your search term here...</label> <input placeholder="Enter your search term here..." type="text" name="term" class="special" value="" rel="page-search" data-max-matches="10" id="support-search-input"> </div> <div class="hc-search-button"> <button class="btn btn-primary" aria-label="Search" type="submit" autocomplete="off"> <i class="mobile-icon-search hide-tablet"></i> <span class="hide-in-mobile"> Search </span> </button> </div> </form> </div> </div> </div> <div class="row clearfix"> <div class="column column--sm-8"> <article class="article clearfix" itemscope itemtype="http://schema.org/Article"> <header class="article-header"> <h1 class="article__title" itemprop="name"> How can I place a book order? </h1> <div class="article-meta"> <div class="article-meta__col article-meta__col--main"> <div class="entry-info"> <div class="entry-info__content"> <div class="meta">Modified on: Fri, 8 Nov, 2024 at 11:49 AM</div> </div> </div> </div> </div> </header> <div class="article__body markdown" itemprop="articleBody"> <h2><strong>Customers in North, South and Latin America</strong></h2><p dir="ltr">To place an order with your credit card (Visa, Mastercard, American Express), you can place your order in our webshop <a href="https://link.springer.com/"><strong>Springer Nature Link</strong></a> or send us an email to our <a href="/cdn-cgi/l/email-protection#85e6f0f6f1eae8e0f7f6e0f7f3ece6e0c5f6f5f7ecebe2e0f7ebe4f1f0f7e0abe6eae8"><strong>Customer Service</strong></a><strong>.</strong> </p><p dir="ltr">Toll-free service hotline under 1-800-SPRINGERNATURE. (1-800-777-4643) (24 hours a day, 7 days a week).</p><p dir="ltr"><br></p><p>For security reasons, we ask that you do not send credit card information via email. We can send you a proforma invoice with a secure payment link once you have sent us your order details by email.</p><p><br></p><p>Please send checks or payment instructions to:</p><p><br></p><p>Springer Nature Customer Service Center LLC</p><p dir="ltr">PO Box 13301</p><p dir="ltr">Newark, NJ 07101-3301</p><p dir="ltr">USA</p><p><br></p><h2><strong>Customers in ROW (Rest of the World)</strong></h2><p>Please visit our webshop <a href="https://link.springer.com/"><strong>Springer Nature Link</strong></a> to place an order. The webshop currently offers the following payment methods: credit card (Visa, Mastercard, American Express) or PayPal. Orders for print books are also possible against prepayment/advance payment ("advance invoice").</p><p><br></p><p>However, you can also contact our <a href="/cdn-cgi/l/email-protection#f99a8c8a8d96949c8b8a9c8b8f909a9cb98a898b90979e9c8b97988d8c8b9cd79a9694"><strong>Customer Service</strong></a> directly to place an order (depending on the country, we also deliver on account). We deliver free of shipping costs. </p><p dir="ltr"><br></p><h2><strong>For Europe, the Middle East, Africa, Asia, Pacific, Australia please contact:</strong></h2><p>Springer Nature Customer Service Center GmbH</p><p dir="ltr">Europaplatz 3</p><p dir="ltr">69115 Heidelberg</p><p dir="ltr">Germany</p><p dir="ltr">Tel.: +49 6221 3450 (Monday - Friday from 09.00 - 17.00)</p><p dir="ltr">Fax: +49 6221 345 4229</p><p><br></p><p dir="ltr">Please note that our office locations do not sell books at retail. Most books are printed upon order and shipped directly from the printing company or our warehouse. </p> </div> </article> <footer class="article-footer clearfix"> <p class="article-vote" id="voting-container" data-user-id="" data-article-id="6000219762" data-language="en"> Did you find it helpful?<span data-href="/en/support/solutions/articles/6000219762/thumbs_up" class="vote-up a-link" id="article_thumbs_up" data-remote="true" data-method="put" data-update="#voting-container" data-user-id="" data-article-id="6000219762" data-language="en" data-update-with-message="Glad we could be helpful. 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