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id="p_p_id_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet_"> <span id="p_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet"></span> <section class="portlet" id="portlet_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <nav aria-label="Caminho de Navegação" id="_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet_breadcrumbs-defaultScreen"> <ul class="ept-breadcrumb list-unstyled d-flex flex-row flex-wrap ept-mb--s"> <li class="ept-breadcrumb__item"> <a class="ept-category" href="https://www.gov.pt">Início</a> </li> <li class="ept-breadcrumb__item"> <a class="ept-category" href="https://www2.gov.pt/servicos">Serviços</a> </li> </ul> </nav> </div> </div> </div> </section> </div> </div> </div> <div class="fds ept-fds ept-container2" id="main-content"> <div class="portlet-layout row"> <div class="col-12 col-md-8 portlet-column px-0" id="column-1"> <div id="content" class="ept-mr--m">  <div class="portlet-dropzone portlet-column-content" id="layout-column_column-1"> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_HgGyMpwoITL9_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_HgGyMpwoITL9"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_HgGyMpwoITL9"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-503273" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="503271" data-analytics-asset-title="19:SRV:CES:FDS_Titulo" data-analytics-asset-type="web-content"> <h1 class="ept-heading1 ept-mb--xs">Ativar a Chave Móvel Digital</h1> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_IDHn4qKZ4bzd_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_IDHn4qKZ4bzd"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_IDHn4qKZ4bzd"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-503280" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="503278" data-analytics-asset-title="19:SRV:CES:FDS_Lead" data-analytics-asset-type="web-content"> <div class="checkedlist ept-mt--s"><p>Com a Chave Móvel Digital (CMD) pode aceder a vários portais públicos ou privados, e assinar documentos digitais, utilizando apenas o telemóvel, o PIN da Chave Móvel Digital e um código de segurança temporário.</p> <p>Quem tiver Cartão de Cidadão pode pedir a CMD online, por videochamada ou num balcão de atendimento. Quem não tiver Cartão de Cidadão ou tiver Bilhete de Identidade tem de a ativar ao balcão.</p> <p>A Chave Móvel Digital é gratuita e só pode estar associada a uma única pessoa e a um único número de telemóvel.</p></div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_A5p8USv9sAa2_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_A5p8USv9sAa2"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_A5p8USv9sAa2"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-79416583" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="79407667" data-analytics-asset-title="aviso_servicos" data-analytics-asset-type="web-content">  </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_guidemenu_ portlet-static portlet-static-end portlet-decorate " id="p_p_id_guidemenu_"> <span id="p_guidemenu"></span> <section class="portlet" id="portlet_guidemenu"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <nav class="ept-list--index ept-mt--l" id="fdsListIndexBox" aria-labelledby="fdsListIndexTitle"> <h2 class="ept-heading2 ept-list__title" id="fdsListIndexTitle"> Índice de conteúdos </h2> <ul class="ept-list list-unstyled" id="fdsListIndex"></ul> </nav> <script type="text/javascript"> var eptIndex = (function() { const isInViewportAbove = (el) => { const rect = el.getBoundingClientRect(); return ( rect.left >= 0 && rect.bottom >= 0 && rect.right <= (window.innerWidth || document.documentElement.clientWidth) ); } // on page scroll, show/hide back to top const onPageScroll = () => { const tocEl = document.getElementById("fdsListIndexBox"), // table of contents wrapper contEls = document.getElementsByClassName("ept-fds__heading"), // elemenst that will create items in the table of contents backToTopEl = document.getElementById("eptBackToTop"); // back to top element if ( tocEl && contEls && contEls.length > 0 && backToTopEl ) { // if there is a table of contents document.addEventListener('scroll', function () { if ( !isInViewportAbove(tocEl) ) { backToTopEl.style.display = "block"; } else { backToTopEl.style.display = "none"; } }); } } const loadIndex = () => { let i = 0, indexItemId = "", ToC = "", newLine = "", $el = null, elem = null, title = ""; $(".ept-fds__heading").each(function() { i++; indexItemId = "fdslistindexitem-" + i; $el = $(this); title = $el.text(); elem = $el[0]; elem.id = indexItemId; newLine = "<li class='ept-list__item'>" + "<a class='ept-list__link' href='#" + indexItemId + "'>" + title + "</a>" + "</li>"; ToC += newLine; }); $("#fdsListIndex").prepend(ToC); const pageMainContent = document.getElementById("main-content"); if ( pageMainContent ) { pageMainContent.classList.add("ept-pb--l"); // making space for the back to top link } onPageScroll(); } return { load: loadIndex } })(); $(document ).ready(function() { eptIndex.load(); }); </script> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_FGU9vFsZEZiw_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_FGU9vFsZEZiw"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_FGU9vFsZEZiw"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-503287" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="503285" data-analytics-asset-title="19:SRV:CES:FDS_TipoPontoAtendimento" data-analytics-asset-type="web-content"> <section class="ept-list--channels ept-mt--l"> <h2 class="ept-heading2 d-none d-lg-block ept-pl--s ept-fds__heading">Canais de atendimento</h2> <div class="d-none d-lg-block ept-pl--s ept-mt--s"><p>Saiba onde pode realizar o serviço e quais as vantagens de cada canal</p></div> <div class="ept-list--acc accordion d-flex flex-row ept-mt--m" id="eptChannelsAcc"> <div class="ept-sep d-none d-lg-block"></div> <ul class="ept-list list-unstyled d-none d-lg-block ept-channels__left"> <li> <a class="ept-list__item ept-list__link" id="eptAccOnlineDesk" data-toggle="collapse" href="#eptAccOnlineContent" role="button" aria-expanded="true" aria-controls="eptAccOnlineContent"><p>Online</p></a> </li> <li> <a class="ept-list__item ept-list__link" id="eptAccVideoDesk" data-toggle="collapse" href="#eptAccVideoContent" role="button" aria-expanded="false" aria-controls="eptAccVideoContent"><p>Videochamada</p></a> </li> <li> <a class="ept-list__item ept-list__link" id="eptAccPresDesk" data-toggle="collapse" href="#eptAccPresContent" role="button" aria-expanded="false" aria-controls="eptAccPresContent"><p>Ao balcão</p></a> </li> </ul> <ul class="ept-list list-unstyled ept-channels__right"> <li> <a class="ept-list__item ept-list__link d-lg-none" id="eptAccOnline" data-toggle="collapse" href="#eptAccOnlineContent" role="button" aria-expanded="true" aria-controls="eptAccOnlineContent"> <p>Online</p> <svg class="icon36 ept-list__icon--closed" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_baixo"></use> </svg> <svg class="icon36 ept-list__icon--open" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_cima"></use> </svg> </a> <div id="eptAccOnlineContent" class="ept-channels__cont collapse show" aria-labelledby="eptAccOnline" data-parent="#eptChannelsAcc"> <div class="ept-channels__info checkedlist d-flex flex-row ept-mb--s"> <svg class="icon36 ept-channels__icon" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#info"></use> </svg> <div><p>Ative agora na app móvel Autenticação.gov ou no portal Autenticação.gov (com Cartão de Cidadão e leitor de cartões). <a href="https://www.youtube.com/watch?v=84dbRQ5FK5k" target="_blank">Veja neste vídeo como ativar</a></p></div> </div> <div class="ept-channels__info checkedlist d-flex flex-row ept-mb--s"> <svg class="icon36 ept-channels__icon" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#preco-euro"></use> </svg> <div><p>Gratuito</p></div> </div> <div class="ept-channels__info checkedlist d-flex flex-row ept-mb--s"> <svg class="icon36 ept-channels__icon" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#info"></use> </svg> <div><p>Também pode ativar com os dados de acesso ao Portal das Finanças - tem de aguardar pela carta com o PIN temporário e não tem Assinatura Digital ativa</p></div> </div> <div class="ept-channels__highlight d-flex flex-row ept-mb--s"> <svg class="icon36 ept-channels__icon" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#apoio_por_videochamada"></use> </svg> <div><p>Este serviço pode ser feito com apoio por videochamada. Clique no botão "Apoio" no lado direito da página para agendar uma videochamada.</p></div> </div> <button type="button" class="ept-btn ept-btn--wicon-r ept-mb--m" onclick="onClickService('https://www.autenticacao.gov.pt/cmd-pedido-chave')"> Ativar <svg class="icon36" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_direita"></use> </svg> </button> <p class="ept-heading4">Disponível em app</p> <p class="ept-mt--s"><p>Ativação feita através de verificação facial. Precisa de um Cartão de Cidadão válido e telemóvel com câmara</p></p> <div class="ept-mt--s d-flex flex-row"> <a class="ept-btn--sm--sec ept-btn--wicon-l ept-mr--s" href="https://apps.apple.com/pt/app/autentica%C3%A7%C3%A3o-gov/id1291777170" target="_blank"> <svg class="icon36" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#apple_store2"></use> </svg> App Store </a> <a class="ept-btn--sm--sec ept-btn--wicon-l" href="https://play.google.com/store/apps/details?id=pt.ama.autenticacaogov&hl=pt_PT&gl=US" target="_blank"> <svg class="icon36" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#play_store2"></use> </svg> Play Store </a> </div> </div> </li> <li> <input type="hidden" id="cesCodeVideoTemplate_var" name="cesCodeVideoTemplate_var" value=""> <a class="ept-list__item ept-list__link d-lg-none" id="eptAccVideo" data-toggle="collapse" href="#eptAccVideoContent" role="button" aria-expanded="false" aria-controls="eptAccVideoContent"> <p>Videochamada</p> <svg class="icon36 ept-list__icon--closed" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_baixo"></use> </svg> <svg class="icon36 ept-list__icon--open" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_cima"></use> </svg> </a> <div id="eptAccVideoContent" class="ept-channels__cont collapse " aria-labelledby="eptAccVideo" data-parent="#eptChannelsAcc"> <div class="ept-channels__info checkedlist d-flex flex-row ept-mb--s"> <svg class="icon36 ept-channels__icon" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#info"></use> </svg> <div><p>Apenas para titulares de Cartão de Cidadão português. <strong>Atenção</strong>: Com a nova versão do Cartão de Cidadão, é possível que existam dificuldades técnicas durante a ativação da CMD por videochamada.</p></div> </div> <div class="ept-channels__info checkedlist d-flex flex-row ept-mb--s"> <svg class="icon36 ept-channels__icon" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#preco-euro"></use> </svg> <div><p>Gratuito</p></div> </div> <div class="ept-channels__info checkedlist d-flex flex-row ept-mb--s"> <svg class="icon36 ept-channels__icon" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#info"></use> </svg> <div><p>A ativação é feita com verificação facial. Escolha um local com boa luminosidade, sem ruído e esteja sozinha/o</p></div> </div> <button id="buttonvideo" type="button" class="ept-btn ept-btn--wicon-r ept-mb--m"> Agendar <svg class="icon36" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_direita"></use> </svg> </button> </div> </li> <script> $( document ).ready(function() { $("#buttonvideo").on("click", function(e) { $("#cesCodeVideoTemplate_var").val('B'); wa.openVideocallWindow(); }); }); </script> <li> <input type="hidden" id="codeId" value = "CES:SRV:000000019"/> <input type="hidden" id="userCredentials" value = ""/> <a class="ept-list__item ept-list__link d-lg-none" id="eptAccPres" data-toggle="collapse" href="#eptAccPresContent" role="button" aria-expanded="false" aria-controls="eptAccPresContent"> <p>Ao balcão</p> <svg class="icon36 ept-list__icon--closed" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_baixo"></use> </svg> <svg class="icon36 ept-list__icon--open" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_cima"></use> </svg> </a> <div id="eptAccPresContent" class="ept-channels__cont collapse " aria-labelledby="eptAccPres" data-parent="#eptChannelsAcc"> <div class="ept-channels__info checkedlist d-flex flex-row ept-mb--s"> <svg class="icon36 ept-channels__icon" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#info"></use> </svg> <div><p>Disponível em toda a rede de Espaços Cidadão e Espaços Empresa</p></div> </div> <div class="ept-channels__info checkedlist d-flex flex-row ept-mb--s"> <svg class="icon36 ept-channels__icon" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#preco-euro"></use> </svg> <div><p>Gratuito</p></div> </div> <div class="ept-channels__info checkedlist d-flex flex-row ept-mb--s"> <svg class="icon36 ept-channels__icon" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#info"></use> </svg> <div><p>Também disponível nos balcões do IRN, nos serviços do Registo Criminal, nos postos consulares portugueses, nos balcões da RIAC Açores e do RENTEV</p></div> </div> <button type="button" class="ept-btn ept-btn--wicon-r ept-mt--m" onclick="window.open('https://eportugal.gov.pt/locais-de-atendimento-de-servicos-publicos/-/pesquisa/search_stores?_searchresults_formDate=1672338415989&_searchresults_keywords=&_searchresults_keywords2=&_searchresults_portalCategoryTypesId=&_searchresults_LojasEspacos+238351=on&_searchresults_checkboxNames=LojasEspacos+47584870%2CLojasEspacos+47584871%2CLojasEspacos+47584867%2CLojasEspacos+238351%2CLojasEspacos+238352%2CLojasEspacos+47584869%2CLojasEspacos+47584872%2CLojasEspacos+238350%2CLojasEspacos+47584873%2CLojasEspacos+47584868%2CDistritos+238329%2CDistritos+238330%2CDistritos+238331%2CDistritos+238332%2CDistritos+238333%2CDistritos+238334%2CDistritos+238407%2CDistritos+238408%2CDistritos+238409%2CDistritos+238410%2CDistritos+238411%2CDistritos+238412%2CDistritos+238413%2CDistritos+238414%2CDistritos+238415%2CDistritos+238416%2CDistritos+238417%2CDistritos+238418%2CDistritos+238419%2CDistritos+238420%2CDistritos+238421%2CDistritos+238422%2CDistritos+238423%2CDistritos+238424%2CDistritos+238425%2CDistritos+238426%2CDistritos+238427%2CDistritos+238428%2CDistritos+238429%2CPaises+25290870%2CPaises+25290864%2CPaises+25290908%2CPaises+25291018%2CPaises+25291021&pageSequenceNumber=2', '_blank');"> Procurar balcão <svg class="icon36" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_direita"></use> </svg> </button> </div> </li> </ul> </div> </section> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_diIH8vbeR2vZ_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_diIH8vbeR2vZ"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_diIH8vbeR2vZ"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-503315" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="503313" data-analytics-asset-title="19:SRV:CES:FDS_Quem" data-analytics-asset-type="web-content"> <div class="ept-mt--l"> <h2 class="ept-heading2 ept-fds__heading"> <p>Quem pode ativar a Chave Móvel Digital?</p> </h2> <div class="ept-mt--m checkedlist hiddenlinks-5"> <p><strong>Qualquer pessoa portuguesa</strong> pode ativar a Chave Móvel Digital associada ao Cartão de Cidadão ou Bilhete de Identidade.</p> <p><strong>Qualquer pessoa estrangeira</strong> pode ativar a Chave Móvel Digital associada a Passaporte, Título ou Cartão de Residência.<br /> <br /> Não há idade mínima para ter Chave Móvel Digital. Qualquer pessoa adulta, criança ou bebé pode ter uma Chave Móvel Digital, mas <strong>precisa de ter o seu próprio número de telemóve</strong>l.</p> <button class="ept-btn--sm--sec mt-5 showmore"> Ver mais </button> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_NTH9WphETWPD_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_NTH9WphETWPD"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_NTH9WphETWPD"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-85944630" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="85943031" data-analytics-asset-title="Ativar CMD Online" data-analytics-asset-type="web-content"> <div class="ept-mt--l"> <h2 class="ept-heading2 ept-fds__heading"> <p>Ativar a Chave Móvel Digital online</p> </h2> <div class="ept-mt--m checkedlist"> <p>Quem tiver Cartão de Cidadão português pode ativar a Chave Móvel Digital online através da aplicação móvel Autenticação.gov. A ativação da CMD também está disponível no portal Autenticação.gov, com leitor de cartões, ou com os dados de acesso do Portal das Finanças.</p> <h3>App Autenticação.gov</h3> <p dir="ltr">A ativação da Chave Móvel Digital na aplicação móvel Autenticação.gov é feita através de biometria (reconhecimento facial).</p> <p dir="ltr">Vai precisar de:</p> <ul dir="ltr"> <li>ter consigo o Cartão de Cidadão válido, e com o <a href="https://eportugal.gov.pt/pt/servicos/ativar-a-assinatura-digital-do-cartao-de-cidadao">certificado digital de autenticação ativo</a></li> <li>ter a aplicação Autenticação.gov para <a href="https://play.google.com/store/apps/details?id=pt.ama.autenticacaogov&hl=pt_PT&gl=US">Android</a>, <a href="https://apps.apple.com/pt/app/autentica%C3%A7%C3%A3o-gov/id1291777170">iOS</a> ou para <a href="https://appgallery.huawei.com/#/app/C101499229" target="_blank">Huawei</a> instalada num telemóvel com câmara fotográfica</li> <li role="presentation">ter consigo o telemóvel que vai associar à CMD</li> <li role="presentation">estar num local bem iluminado.</li> </ul> <p dir="ltr">Na aplicação, basta escolher a opção “Ativar Chave Móvel Digital” e seguir as instruções. As fotografias que tirar ao Cartão de Cidadão devem estar bem iluminadas e ter boa leitura.</p> <p dir="ltr"><a href="https://www.youtube.com/watch?v=84dbRQ5FK5k" target="_blank">Veja neste vídeo como ativar a Chave Móvel Digital através da aplicação móvel Autenticação.gov</a>.</p> <p dir="ltr">Se precisar de ajuda a ativar a Chave Móvel Digital, pode fazer o serviço com apoio por <strong>telefone </strong>(210 489 010 ou 300 003 990) ou por <strong>videochamada</strong>. Clique no botão "Apoio" no lado direito da página para agendar a videochamada.</p> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_CaqEiey76yGa_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_CaqEiey76yGa"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_CaqEiey76yGa"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-85960659" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="85959995" data-analytics-asset-title="CMD_Ativar_collapse" data-analytics-asset-type="web-content"> <style> .appst2 { border-top: 1px #eaf4f6 solid; 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margin-bottom: 0 !important;"> Portal Autenticação.gov</h4> </button> <div class="appst_content"> <div class="row appst_step"> <div class="col-sm-12 appst_intro checkedlist"> <p>Vai precisar de:</p> <ul> <li>ter consigo o Cartão de Cidadão válido e com o <a href="https://eportugal.gov.pt/pt/servicos/ativar-a-assinatura-digital-do-cartao-de-cidadao">certificado digital de autenticação ativo</a></li> <li>um leitor de cartões Smart Card</li> <li>código PIN de autenticação do Cartão de Cidadão</li> <li>ter consigo o telemóvel que vai associar à CMD.</li> </ul> <p>Entre no <a href="https://www.autenticacao.gov.pt/cmd-pedido-chave?_gl=1*2fopx6*_ga*ODY3MzQwNDUzLjE2MzQyMjIxNjk.*_ga_QTHS2FFSS4*MTYzNTE3MDU1OS40MC4xLjE2MzUxNzI1OTIuMA..#_ga=2.115636224.749370794.1635153069-867340453.1634222169">portal Autenticação.gov</a> e siga as seguintes instruções:</p> <ol> <li>Clique em “ativar com Cartão de Cidadão”</li> <li>Autentique-se com o Cartão de Cidadão</li> <li>Preencha o formulário de novo registo</li> <li>Introduza o código de validação que recebeu no número de telemóvel que indicou.</li> </ol> <p>Se precisar de ajuda a ativar a Chave Móvel Digital, pode fazer o serviço com apoio por <strong>telefone </strong>(210 489 010 ou 300 003 990) ou por <strong>videochamada</strong>. Clique no botão "Apoio" no lado direito da página para agendar a videochamada.</p> </div> </div> <div class="row appst_step"> <div class="col-sm-1 appst_numeracao" > <div class="circule">1</div> <div class="dotted"> </div> </div> <div class="col-sm-11 appst_discright"> <h5 class="step_content" style="margin-top: 0 !important; margin-bottom: 0 !important;"></h5> <div class="step_content checkedlist" ></div> </div> </div> </div> <button class="appst_button appst_collapsible com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_CaqEiey76yGa"> <h4 style="margin-top: 0 !important; margin-bottom: 0 !important;"> Dados de acesso do Portal das Finanças</h4> </button> <div class="appst_content"> <div class="row appst_step"> <div class="col-sm-12 appst_intro checkedlist"> <p>Pode ativar a Chave Móvel Digital com o nome de utilizador e senha de acesso ao Portal das Finanças. A ativação só fica concluída depois de receber a carta de PIN temporário pelo correio.</p> <p>Vai precisar de:</p> <ul> <li>ter Cartão de Cidadão válido e com o <a href="https://eportugal.gov.pt/pt/servicos/ativar-a-assinatura-digital-do-cartao-de-cidadao">certificado digital de autenticação ativo</a></li> <li>dados de acesso ao Portal das Finanças</li> <li>número de telemóvel que quer associar à CMD.</li> </ul> <p>Entre no <a href="https://www.autenticacao.gov.pt/cmd-pedido-chave?_gl=1*2fopx6*_ga*ODY3MzQwNDUzLjE2MzQyMjIxNjk.*_ga_QTHS2FFSS4*MTYzNTE3MDU1OS40MC4xLjE2MzUxNzI1OTIuMA..#_ga=2.115636224.749370794.1635153069-867340453.1634222169">portal Autenticação.gov</a> e siga as seguintes instruções:</p> <ol> <li>Clique em “ativar via Portal das Finanças”</li> <li>Autentique-se com os seus dados de acesso ao Portal das Finanças e preencha o formulário de novo registo.</li> </ol> <p>Se precisar de ajuda a ativar a Chave Móvel Digital, pode fazer o serviço com apoio por <strong>telefone </strong>(210 489 010 ou 300 003 990) ou por <strong>videochamada</strong>. Clique no botão "Apoio" no lado direito da página para agendar a videochamada.</p> <p>Após o pedido, será enviada uma carta com o código PIN temporário da CMD para a morada do Cartão de Cidadão. Este código deve ser utilizado na primeira autenticação para concluir a ativação da CMD.</p> <p>Depois da primeira autenticação, vai ter de alterar o código PIN temporário para um código à sua escolha(deve ter entre 4 a 8 números).</p> <p>A primeira autenticação pode ser feita em qualquer portal com acesso através da Chave Móvel Digital.</p> <p>Pode, por exemplo, <a href="https://www.autenticacao.gov.pt/?_gl=1*1fac0h*_ga*ODY3MzQwNDUzLjE2MzQyMjIxNjk.*_ga_QTHS2FFSS4*MTYzNTE3MDU1OS40MC4xLjE2MzUxNzQxNTQuMA..#_ga=2.77774098.749370794.1635153069-867340453.1634222169" target="_blank">autenticar-se em Autenticação.gov</a> e entrar na sua área reservada, onde pode gerir as funcionalidades da sua Chave Móvel Digital.</p> <p><strong>Nota: </strong>Se ativar a CMD com os dados de acesso do Portal das Finanças só vai poder ativar a funcionalidade de assinatura digital da CMD num balcão. Saiba mais na página <a href="https://eportugal.gov.pt/pt/servicos/ativar-a-assinatura-digital-da-chave-movel-digital-cmd-" target="_blank">Ativar a assinatura digital da Chave Móvel Digital</a>.</p> </div> </div> <div class="row appst_step"> <div class="col-sm-1 appst_numeracao" > <div class="circule">1</div> <div class="dotted"> </div> </div> <div class="col-sm-11 appst_discright"> <h5 class="step_content" style="margin-top: 0 !important; margin-bottom: 0 !important;"></h5> <div class="step_content checkedlist" ></div> </div> </div> </div> </div> </div> </div> <script>if(collapsesAlreadyRunOnce===undefined)var collapsesAlreadyRunOnce=false; $(document).ready(function(){var coll=document.getElementsByClassName("com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_CaqEiey76yGa");var i;for(i=0;i<coll.length;i++)coll[i].addEventListener("click",function(){var content=this.nextElementSibling;if(content.style.maxHeight)content.style.maxHeight=null;else content.style.maxHeight=content.scrollHeight+"px"});$(".appst_content:first .appst_numeracao .dotted:last").css("border","0");$(".appst_content .appst_numeracao .dotted:last").css("border", "0");function n_collaps(what){return document.getElementsByClassName("appst_collapsible").length}var qtd=n_collaps(".appst_collapsible");if(qtd<2){$(".appst_content").css("max-height","none");$(".appst_collapsible").prop("disabled",true);$(".appst_collapsible").addClass("appst_collaps_1tab");$(".appst_collapsible").removeClass(".appst_collapsible");$(".appst_collapsible").css("color","#fffff")}$(".step_content:empty").parentsUntil("div.appst_content").css({"display":"none"});$(".appst p").css("margin-bottom", "1em !important");collapsesAlreadyRunOnce=true});</script> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_tzk26vKuRUx6_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_tzk26vKuRUx6"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_tzk26vKuRUx6"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-85944642" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="85943053" data-analytics-asset-title="ATIVAR_CMD_VC" data-analytics-asset-type="web-content"> <div class="ept-mt--l"> <h2 class="ept-heading2 ept-fds__heading"> <p>Ativar a Chave Móvel Digital por videochamada</p> </h2> <div class="ept-mt--m checkedlist"> <div class="overflow-auto portlet-msg-info" dir="ltr"><strong>Atenção</strong>: Com a nova versão do Cartão de Cidadão, é possível que existam dificuldades técnicas durante a ativação da CMD por videochamada. Sugerimos que faça a ativação através de outro canal até a situação ficar resolvida.</div> <p dir="ltr">Apenas disponível para pessoas com Cartão de Cidadão português. O serviço é feito em videochamada em que um/a assistente faz a ativação da Chave Móvel Digital através de reconhecimento facial (biometria). Vai ser captada a imagem do seu rosto e do seu Cartão de Cidadão.</p> <p>Vai precisar de:</p> <ul> <li>ter consigo o Cartão de Cidadão válido e com o <a href="https://eportugal.gov.pt/pt/servicos/ativar-a-assinatura-digital-do-cartao-de-cidadao">certificado digital de autenticação ativo</a></li> <li>ter consigo o telemóvel que vai associar à CMD</li> <li>computador ou dispositivo móvel com câmara e microfone</li> <li>estar sozinha/o num local bem iluminado.</li> </ul> <p><strong>Nota: </strong>A videochamada tem de ser agendada. Para ativar a CMD por videochamada deve ir à tabela "Canais de atendimento" e, no separador videochamada, carregar em "Agendar".</p> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_SoPIuGi3Y6AY_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_SoPIuGi3Y6AY"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_SoPIuGi3Y6AY"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-85944654" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="85943789" data-analytics-asset-title="Ativar CMD balcao" data-analytics-asset-type="web-content"> <div class="ept-mt--l"> <h2 class="ept-heading2 ept-fds__heading"> <p>Ativar a Chave Móvel Digital ao balcão</p> </h2> <div class="ept-mt--m checkedlist"> <p>O que é necessário para ativar:</p> <p><strong>Pessoas portuguesas</strong></p> <ul> <li>Cartão de Cidadão ou Bilhete de Identidade</li> <li>ter consigo o telemóvel que vai associar à CMD.</li> </ul> <p><strong>Pessoas estrangeiras</strong></p> <ul> <li>Passaporte, Título ou Cartão de Residência</li> <li>número de telemóvel e respetivo telemóvel consigo no momento da ativação</li> <li>ter número de contribuinte (NIF) para CMD associadas a Título ou Cartão de Residência.</li> </ul> <p><strong>Nota</strong>: Para tirar melhor partido da CMD, recomenda-se que associe sempre os números de contribuinte, de Segurança Social e do Serviço Nacional de Saúde, quando a ativar.</p> <p dir="ltr"><b>Locais onde pode ativar a Chave Móvel Digital</b></p> <p dir="ltr">Pode ativar a Chave Móvel Digital presencialmente:</p> <ul dir="ltr"> <li role="presentation">nas <a href="https://mapa.eportugal.gov.pt/?_gl=1*1ruv2ni*_ga*ODY3MzQwNDUzLjE2MzQyMjIxNjk.*_ga_QTHS2FFSS4*MTYzNTE3MDU1OS40MC4xLjE2MzUxNzQxNTQuMA..#/index&_ga=2.73561108.749370794.1635153069-867340453.1634222169">conservatórias do Instituto dos Registos e do Notariado</a> (apenas no momento do levantamento do Cartão de Cidadão).</li> <li role="presentation">nos <a href="https://eportugal.gov.pt/locais-de-atendimento-de-servicos-publicos">Espaços Cidadão e Espaços Empresa</a></li> <li role="presentation">nos <a href="https://justica.gov.pt/Portals/0/Balcoes-Servicos-Identificacao-Criminal.pdf">serviços do Registo Criminal</a> ou <a href="https://justica.gov.pt/Portals/0/Ficheiros/Servi%C3%A7os/Criminal/Unidades_centrais_seccoes_proximidade_tribunais.pdf?ver=2017-08-24-163113-380">secretarias de tribunal</a></li> <li role="presentation">nos <a href="https://portaldascomunidades.mne.gov.pt/pt/rede-consular" target="_blank">postos Consulares Portugueses</a></li> <li role="presentation">nos <a href="https://www.riac.azores.gov.pt/#!/lojas">balcões da Rede Integrada de Apoio ao Cidadão (RIAC) dos Açores</a></li> <li role="presentation">nos <a href="https://www.spms.min-saude.pt/balcoes-rentev/">balcões do Registo Nacional do Testamento Vital (RENTEV)</a>.</li> </ul> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_AzRXHGpPiTzq_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_AzRXHGpPiTzq"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_AzRXHGpPiTzq"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-503371" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="503369" data-analytics-asset-title="19:SRV:CES:FDS_InfoAdicionais" data-analytics-asset-type="web-content"> <div class="ept-mt--l"> <h2 class="ept-heading2 ept-fds__heading"><p>Qual a validade da Chave Móvel Digital?</p></h2> <div class="ept-mt--m checkedlist hiddenlinks-3"> <p>A validade da Chave Móvel Digital (CMD) depende do tipo de documento de identificação que lhe está associado.</p> <p>A Chave Móvel Digital associada a:</p> <ul> <li><strong>Cartão de Cidadão</strong> tem a validade do Cartão de Cidadão associado, e mais 30 dias para além dessa data de validade</li> <li><strong>Bilhete de Identidade</strong> tem a validade de 10 anos e 30 dias, a contar da data da ativação da CMD</li> <li><strong>Passaporte, título de residência ou cartão de residência</strong> tem a mesma validade do documento ao qual está associado.</li> </ul> <button class="ept-btn--sm--sec mt-5 showmore"> Ver mais </button> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_hiwYskCoe7tc_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_hiwYskCoe7tc"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_hiwYskCoe7tc"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-503364" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="503362" data-analytics-asset-title="19:SRV:CES:FDS_Legislacao" data-analytics-asset-type="web-content"> <div class="ept-mt--l"> <h2 class="ept-heading2 ept-fds__heading">Qual a legislação de suporte?</h2> <div class="ept-mt--m checkedlist hiddenlinks-5"> <ul><li><p><a href="https://dre.pt/dre/detalhe/portaria/77-2018-122657687" target="_blank">Portaria n.º 190-A/2019, de 21 de junho</a> - Primeira alteração à <a href="https://dre.pt/dre/detalhe/portaria/77-2018-114880292" target="_blank">Portaria n.º 77/2018, de 16 de março de 2018</a>, que procede à regulamentação necessária ao desenvolvimento da Chave Móvel Digital (CMD)</p></li><li><p><a href="https://dre.pt/dre/detalhe/portaria/77-2018-114880292" target="_blank">Portaria n.º 77/2018, de 16 de março</a> - Procede à regulamentação necessária ao desenvolvimento da Chave Móvel Digital (CMD) e revoga a <a href="https://dre.pt/dre/detalhe/portaria/189-2014-57308387" target="_blank">Portaria n.º 189/2014, de 23 de setembro</a></p></li><li><p><a href="https://dre.pt/dre/detalhe/portaria/189-2014-57308387" target="_blank">Portaria n.º 189/2014, de 23 de setembro</a> - Procede à regulamentação necessária ao desenvolvimento da Chave Móvel Digital</p></li><li><p><a href="https://dre.pt/dre/detalhe/portaria/312-a-2022-205509975" target="_blank">Portaria n.º 312-A/2022, de 30 de dezembro </a>- Segunda alteração à <a href="https://dre.pt/dre/detalhe/portaria/77-2018-114880292" target="_blank">Portaria n.º 77/2018</a>, de 16 de março, que procede à regulamentação necessária ao desenvolvimento da Chave Móvel Digital (CMD)</p> </li><li><p><a href="https://diariodarepublica.pt/dr/legislacao-consolidada/lei/2014-107114320" target="_blank">Lei n.º 37/2014</a> - Estabelece um sistema alternativo e voluntário de autenticação dos cidadãos nos portais e sítios na Internet da Administração Pública denominado Chave Móvel Digital.</p> </li></ul> <button class="ept-btn--sm--sec mt-5 showmore"> Ver mais </button> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_2kDhmBWGzYff_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_2kDhmBWGzYff"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_2kDhmBWGzYff"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-503392" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="503390" data-analytics-asset-title="19:SRV:CES:FDS_Categorias" data-analytics-asset-type="web-content"> <div class="ept-mt--l"> <h2 class="ept-heading2 ept-fds__heading">Temas relacionados</h2> <div class="ept-mt--m checkedlist hiddenlinks-5"> <p> <a href="/temas/cidadania-e-documentos">Cidadania e documentos </a></p> <p> <a href="/temas/cidadania-e-documentos/identificacao-digital">Identificação digital </a></p> <button class="ept-btn--sm--sec mt-5 showmore"> Ver mais </button> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_usefulinformation_ portlet-static portlet-static-end portlet-decorate " id="p_p_id_usefulinformation_INSTANCE_KNmWNszBqZid_"> <span id="p_usefulinformation_INSTANCE_KNmWNszBqZid"></span> <section class="portlet" id="portlet_usefulinformation_INSTANCE_KNmWNszBqZid"> <div class="portlet-content"> <div class=" portlet-content-container"> <div 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Não vai receber resposta ao seu comentário.<br><br>Use o <a href="/contactos#formulario">formulário de contacto</a> para esclarecer dúvidas sobre a informação e os serviços disponibilizados neste portal.</span> <span class="wa__info ept-mb--s">* campo obrigatório</span> </legend>  <div class="feed-form-field"> <p>Encontrou o que procurava?*</p> <div class="feed-form-looking4">  <div class="feed-form-looking4-field"> <input type="radio" name="feed-form-looking4" id="feed-form-looking4--yes" value="Yes" aria-required="true"/> <label for="feed-form-looking4--yes">Sim</label> </div>  <div class="feed-form-looking4-field ml-feed"> <input type="radio" onclick="openComments()" name="feed-form-looking4" id="feed-form-looking4--no" value="No" aria-required="true"/> <label for="feed-form-looking4--no">Não</label> </div>  <div class="feed-form-looking4-field ml-feed"> <input type="radio" onclick="openComments()" name="feed-form-looking4" id="feed-form-looking4--part" value="Partly" aria-required="true"/> <label for="feed-form-looking4--part">Parcialmente</label> </div> </div>  <span style="display: none" class="">Este campo é obrigatório.</span> </div>  <div class="feed-form-field"> <p>Classifique a sua experiência*</p>  <label class="hide-accessible" for="wa__feedback__rate--lowest">Muito má</label> <label class="hide-accessible" for="wa__feedback__rate--low">Má</label> <label class="hide-accessible" for="wa__feedback__rate--ok">Razoável</label> <label class="hide-accessible" for="wa__feedback__rate--high">Boa</label> <label class="hide-accessible" for="wa__feedback__rate--highest">Muito boa</label> <div class="feed-form-rate"> <span class="feed-form-rate-msg1">Muito má</span>  <div id="feedback_level1"> <input type="radio" name="wa__feedback__rate_level1" id="fs__feedback__rate--lowest" value="1" aria-required="true"/> <input type="radio" name="wa__feedback__rate_level1" id="fs__feedback__rate--low" value="2" aria-required="true"/> <input type="radio" name="wa__feedback__rate_level1" id="fs__feedback__rate--ok" value="3" aria-required="true"/> <input type="radio" name="wa__feedback__rate_level1" id="fs__feedback__rate--high" value="4" aria-required="true"/> <input type="radio" name="wa__feedback__rate_level1" id="fs__feedback__rate--highest" value="5" aria-required="true"/> </div>  <span class="feed-form-rate-msg2">Muito boa</span> </div>  <span style="display: none" class="error-message">Este campo é obrigatório.</span> </div>  <div class="feed-form-field div-comments" > <label class="label--block" for="feed-remarks-id">Comentário</label> <textarea id="feed-remarks-id" class="feed-form-comments" name="wa-feedback-remarks" placeholder="Em que podemos melhorar?" maxlength="500"></textarea> </div>  <input type="hidden" name="captchatoken" id="captchatoken--feedback-page" value=""/>  <button type="submit" class="ept-btn--sec ept-btn--wicon-r" id="btn-sendFeedback-level1"> Enviar feedback <svg class="icon36"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_direita" /> </svg> </button> <p style="display: none" id="id-feed_submited_msg" class="feed_submited_msg">O seu feedback foi submetido. Obrigado.</p> <div id="id-feed_submited_ko1" style="display: none"> <p class="wa__title">Ocorreu um erro</p> <p>Por favor, tente mais tarde</p> </div> </fieldset> </form> <div id="div-middle-feeds" style="display: none" class="div-middle-block"> <p class="msg-middle-1">Feedback submetido com sucesso.</p> <p class="msg-middle-2 div-middle-p-1" style="display: none">Pretende responder a um questionário sobre a sua experiência?</p> <a class="msg-middle-3 div-middle-p-2" onclick="openLevel2()" style="display: none">Responder ao questionário</a> </div> <form id="form-feedback-level-2" style="display: none" class="form-feedback-level-2" onsubmit="validateAndSend_form(false); return false;"> <fieldset> <legend class="d-flex flex-column"> <span class="wa__title ept-mb--s">Questionário</span> <span class="wa__desc ept-mb--s">Por favor, diga-nos mais sobre a informação que encontrou.</span> </legend> <div class="feed-form-field"> <p>A informação está correta?</p> <label class="hide-accessible" for="wa__feedback__rate--lowest">Muito má</label> <label class="hide-accessible" for="wa__feedback__rate--low">Má</label> <label class="hide-accessible" for="wa__feedback__rate--ok">Razoável</label> <label class="hide-accessible" for="wa__feedback__rate--high">Boa</label> <label class="hide-accessible" for="wa__feedback__rate--highest">Muito boa</label> <div class="feed-form-rate"> <div id="feedback_level2_2" class="add-number-2-2"> <input type="radio" name="wa__feedback__rate_level2_2" id="fs__feedback__rate--lowest-2-1" value="1" aria-required="true"/> <input type="radio" name="wa__feedback__rate_level2_2" id="fs__feedback__rate--low-2-2" value="2" aria-required="true"/> <input type="radio" name="wa__feedback__rate_level2_2" id="fs__feedback__rate--ok-2-3" value="3" aria-required="true"/> <input type="radio" name="wa__feedback__rate_level2_2" id="fs__feedback__rate--high-2-4" value="4" aria-required="true"/> <input type="radio" name="wa__feedback__rate_level2_2" id="fs__feedback__rate--highest-2-5" value="5" aria-required="true"/> </div> </div>  <span style="display: none" class="error-message">Este campo é obrigatório.</span> </div> <div class="feed-form-field"> <p>A informação é abrangente o suficiente?</p> <label class="hide-accessible" for="wa__feedback__rate--lowest">Muito má</label> <label class="hide-accessible" for="wa__feedback__rate--low">Má</label> <label class="hide-accessible" for="wa__feedback__rate--ok">Razoável</label> <label class="hide-accessible" for="wa__feedback__rate--high">Boa</label> <label class="hide-accessible" for="wa__feedback__rate--highest">Muito boa</label> <div class="feed-form-rate"> <div id="feedback_level2_3" class="add-number-2-3"> <input type="radio" name="wa__feedback__rate_level2_3" id="fs__feedback__rate--lowest-3-1" value="1" aria-required="true"/> <input type="radio" name="wa__feedback__rate_level2_3" id="fs__feedback__rate--low-3-2" value="2" aria-required="true"/> <input type="radio" 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class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-503301" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="503299" data-analytics-asset-title="19:SRV:CES:FDS_ServicosRelacionados" data-analytics-asset-type="web-content"> <nav class="ept-list--side ept-fds__servsrel hiddenlinks-5" aria-labelledby="eptFdsServsRel"> <h2 class="ept-heading3 ept-list__title" id="eptFdsServsRel">Serviços relacionados</h2> <div> <ul><li><a href="https://eportugal.gov.pt/servicos/ativar-a-assinatura-digital-da-chave-movel-digital-cmd-">Ativar a assinatura digital da Chave Móvel Digital</a></li><li><a href="https://eportugal.gov.pt/servicos/pedir-novos-codigos-pin-do-cartao-de-cidadao">Pedir novos códigos PIN do Cartão de Cidadão</a></li></ul> </div> </nav> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_8BgKOqhXqn66_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_8BgKOqhXqn66"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_8BgKOqhXqn66"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-88792225" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="88786586" data-analytics-asset-title="avatar banner" data-analytics-asset-type="web-content"> <div class="bannerGenerico mt-5 ept-banner-generico" style="background-image: url(/documents/69928305/88792219/avatar-ePortugal.png/b1bb76c0-53e0-2f9b-683b-95a902e859d2?t=1686762024450);"> <div class="bannerGenericoTitle"><p>Assistente virtual</p></div> <div class="bannerGenericoText"><p>para informações sobre a CMD</p></div> <a style="color: #034AD8" href="https://www2.gov.pt/servicos/assistente-virtual-para-servicos-publicos" target="_blank" class="bannerGenericoLink"> <span id="eptBannerGenericoLinkText"> Falar com a assistente </span> <svg class="news__icon" style="color: #034AD8" aria-labelledby="eptBannerGenericoLinkText"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/icons/sprite.svg#icon-arrow_right_down"> </use> </svg> </a> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_PpGRUZgwwL5h_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_PpGRUZgwwL5h"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_PpGRUZgwwL5h"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-80344562" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="80314783" data-analytics-asset-title="banner_servicos" data-analytics-asset-type="web-content"> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_zWErYSdv2DKC_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_zWErYSdv2DKC"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_zWErYSdv2DKC"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-503378" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="503376" data-analytics-asset-title="19:SRV:CES:FDS_Entidade" data-analytics-asset-type="web-content"> <div class="ept-mt--l"> <h2 class="ept-heading4"> Entidade responsável por este serviço </h2> <br /> <a href="https://eportugal.gov.pt/entidades/agencia-para-a-modernizacao-administrativa">Agência para a Modernização Administrativa </a> <div class="ept-mt--m"> <a href="https://eportugal.gov.pt/entidades/agencia-para-a-modernizacao-administrativa"> <img src="https://www2.gov.pt/documents/20142/407917/Logo-AMA-2020_PT.png75282bf9-9c5b-44e6-9d46-22c8ad3bf800FromCES/66c991d4-51a6-6c21-413d-3cd8884ab987?t=1724855786074" alt="Logotipo Agência para a Modernização Administrativa" /> </a> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </aside> </div> <div class="portlet-layout row"> <div class="col12 portlet-column px-0" id="column-3"> <div class="empty portlet-dropzone portlet-column-content" id="layout-column_column-3"></div> </div> <div class="col12 portlet-column px-0" id="column-4"> <div class="empty portlet-dropzone portlet-column-content" id="layout-column_column-4"></div> </div> <div class="col12 portlet-column px-0" id="column-5"> <div class="empty portlet-dropzone portlet-column-content" id="layout-column_column-5"></div> </div> </div> </div> <form action="#" class="hide" id="hrefFm" method="post" name="hrefFm" aria-hidden="true"><span></span><button hidden type="submit"/>Oculto</button></form> </main> <div class="wa" id="widgetAssist"> <div class="wa__top"> <ul class="wa__rootmenu d-flex flex-row flex-lg-column align-items-lg-end"> <li class="wa__rootmenu__item order-lg-1"> </li> <li class="wa__rootmenu__item order-lg-0 d-lg-flex flex-lg-row mb-lg-2"> <button id="waBtnSupport" class="ept-btn ept-btn--wicon-r wa__btn wa__btn--v d-lg-flex flex-lg-column align-items-lg-center" aria-haspopup="true" title="Suporte"> <span class="order-lg-1">Apoio</span> <svg class="icon30" aria-hidden="true" focusable="false"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#suporte"></use> </svg> </button> <ul class="wa__supmenu wa--hidden" id="waSuppMenu"> <li> </li> <li> </li> <li> <a href="#" class="ept-btn ept-btn--wicon-l wa__btn d-flex align-items-center" title="Solicitar agendamento videochamada" data-rel="videocall" data-action="to_open"> <svg class="icon36" aria-hidden="true" focusable="false"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#videochamada"></use> </svg> <span>Agendar videochamada</span> </a> </li> </ul> </li> </ul> </div> <div class="wa__bottom" id="waBtnChatbot"> <button class="wa__btn wa__btn--chatbot d-flex justify-content-center align-items-center tooltip-button" data-toggle="tooltip" data-placement="top" title="Falar com assistente digital" data-rel="chatbot" data-action="to_open" aria-label="Falar com assistente digital" id="waBtnChatbotBtn"> <svg class="icon30" aria-hidden="true" focusable="false"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#boticon"></use> </svg> </button> </div> <div class="wa__win wa--hidden" role="dialog" aria-modal="true" data-win="call" data-status="form"> <div class="wa__win__header"> <p class="wa__header"> Contacto telefónico </p> <div class="wa__win__header__btns"> <a href="https://www2.gov.pt" data-rel="call" data-action="to_minimize" class="wa__btn--minimize" aria-label="Minimizar janela de contactos"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-minimize"></use> </svg> </a> <a href="https://www2.gov.pt" data-rel="call" data-action="to_close" class="wa__btn--close" aria-label="Fechar janela de contactos"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-close"></use> </svg> </a> <a href="https://www2.gov.pt" data-rel="call" data-action="to_maximize" class="wa__btn--maximize" aria-label="Maximizar janela de contactos"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-arrow-up"></use> </svg> </a> </div> </div> <div id="click2callContainer" class="wa__win__body"> <form id="contactForm" class="wa__form" data-rel="call"> <fieldset> <legend> <h2 class="wa__title">Contacto telefónico</h2> </legend> </fieldset> <aside class="wa__win__contacts"> <p class="wa__desc">As linhas de apoio ao portal gov.pt estão disponíveis aos dias úteis, das 9h às 18h. Pode entrar em contacto connosco através dos seguintes números de telefone:</p> <h3 class="wa__subtitle">Linha Cidadão</h3> <p class="wa__phone-nr"><a aria-label="210, 489, 010" href="tel:210489010">210 489 010</a></p> <p class="wa__phone-nr"><a aria-label="300, 003, 990" href="tel:300003990">300 003 990</a></p> <h3 class="wa__subtitle">Centro de contacto empresas</h3> <p class="wa__phone-nr"><a aria-label="210, 489, 011" href="tel:210489011">210 489 011</a></p> <p class="wa__phone-nr"><a aria-label="300, 003, 980" href="tel:300003980">300 003 980</a></p> </aside> </form> </div> </div> <div class="wa__win wa--hidden" role="dialog" aria-modal="true" data-win="videocall" data-status="form"> <input type="hidden" style="display: none" id="cesCodeVideo_var" value="CES:SRV:000000019"/> <div class="wa__win__header"> <p class="wa__header"> Agendar videochamada </p> <div class="wa__win__header__btns"> <a href="https://www2.gov.pt" data-rel="videocall" data-action="to_minimize" class="wa__btn--minimize" aria-label="Minimizar janela de contactos"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-minimize"></use> </svg> </a> <a href="https://www2.gov.pt" data-rel="videocall" data-action="to_close" class="wa__btn--close" aria-label="Fechar janela de contactos"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-close"></use> </svg> </a> <a href="https://www2.gov.pt" data-rel="videocall" data-action="to_maximize" class="wa__btn--maximize" aria-label="Maximizar janela de contactos"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-arrow-up"></use> </svg> </a> </div> </div> <div id="wa__videoContainer" class="wa__win__body"> <form id="contactForm--videocall" class="wa__form" data-rel="videocall"> <fieldset> <legend class="d-flex flex-column"> <span class="wa__title">Videochamada</span> <span class="wa__desc">Preencha o seguinte formulário para agendar a videochamada.</span> <span class="wa__info">Todos os campos são obrigatórios.</span> </legend> <div class="wa__form__field"> <label class="label--block" for="waVideoName">Nome</label> <input aria-required="true" type="text" class="wa__input wa__input__name" id="waVideoName" placeholder="Indique o seu nome" value="" /> <span class="error-message">O campo "Nome" é obrigatório.</span> </div> <div class="wa__form__field"> <label class="label--block" for="waVideoEmail">E-mail</label> <input aria-required="true" type="text" class="wa__input wa__input__email" id="waVideoEmail" placeholder="Indique o seu endereço de e-mail" value=""/> <span class="error-message">Por favor introduza email válido.</span> </div> <div class="wa__form__field"> <label class="label--block" for="waVideoPhone">Telefone</label> <input aria-required="true" name="phone" type="tel" class="wa__input wa__input__phone" id="waVideoPhone" placeholder="Indique o seu nº de telefone ou telemóvel" value=""/> <span class="error-message">Este campo é obrigatório.</span> </div> <div id="div-wa-input-country" class="wa__form__field"> <div class="wa__select__container"> <label class="hide-accessible" for="wa-select-input-country">País</label> <select id="wa-select-input-country" class="wa__input wa__input--select wa__input__country" name="wa__input__country" aria-required="true"> <option value="">Selecione o país onde se encontra</option> </select> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <div id="div-wa-input-lang" class="wa__form__field"> <div class="wa__select__container"> <label class="hide-accessible" for="wa-select-input-lang">Lingua</label> <select id="wa-select-input-lang" class="wa__input wa__input--select wa__input__lang" name="wa__input__lang" aria-required="true"> <option value="">Escolha o idioma para a videochamada</option> </select> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <div class="wa__form__field"> <label class="label--block" for="waVideoSubject">Assunto</label> <input disabled aria-required="true" type="text" class="wa__input wa__input__subject" id="waVideoSubject" placeholder="Indique o assunto do pedido de contacto" value=""/> <span class="error-message">O campo "Assunto" é obrigatório.</span> </div> <div class="wa__form__field"> <duet-fieldset id="calendarVideoCall" label="Calendario Videochamada" class="ept-collapse ept-search__filter ml-0 ept-mt--s"> <duet-grid responsive > <div class="calendarVideoCall-duet mb-3"> <span class="wa__input__cal--label">Escolher dia</span> <input for="dateday" disabled type="hidden" id="msghour" value="Escolher horário --:-- (Hora de Portugal Continental)"/> <duet-date-picker identifier="dateday" id="duetCalendarVC" name="wa__input__cal--day" expand margin="none" placeholder="--/--/----" value=""></duet-date-picker> </div> </duet-grid> </duet-fieldset> <span class="error-message">Este campo é obrigatório.</span> </div> <div id="div-wa-input-time" class="wa__form__field"> <div class="wa__select__container"> <label class="hide-accessible" for="wa-select-input-time">Horário</label> <select id="wa-select-input-time" class="wa__input wa__input--select wa__input__time" name="wa__input__time" aria-required="true"> </select> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <input type="hidden" name="captchatoken" id="captchatoken--videocall" value=""/> <div class="checkbox-card filter-level"> <div class="form-group form-inline input-checkbox-wrapper inp-check"> <label for="checkbox-name-video-terms"> <input class="treatAsInput field non-required need_tabIndex" name="checkbox-name-video-terms" id="checkbox-name-video-terms" value="" type="checkbox" tabindex="0" onclick="acceptTermsVideo()"> Li e aceito os <a href="https://www2.gov.pt/termos-e-condicoes/termos-e-condicoes-do-atendimento-por-videochamada" target="_blank">termos e condições do atendimento por videochamada.</a> </label> </div> </div> <button type="submit" class="ept-btn--sec ept-btn--wicon-r noClick" id="sendContactVideocall">Enviar pedido <svg class="icon36"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_direita" /> </svg> </button> </fieldset> </form> <div class="wa__success__screen wa--hidden"> <svg class="nc-icon icon-success"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-checked_circle" /> </svg> <p class="wa__title">Pedido de agendamento submetido com sucesso.</p> <p>Tem 15 minutos para aceder ao seu e-mail e concluir o agendamento.</p> <div class="wa__msg__close__container"> <button class="btn fechar-msg button wa__btn--close" type="button" data-action="to_close" data-rel="videocall" data-msg="true"> Fechar <svg class="nc-icon"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-close" /> </svg> </button> </div> </div> <div class="wa__error__screen wa--hidden"> <svg class="nc-icon icon-error"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-close" /> </svg> <p class="wa__title">Ocorreu um erro</p> <p>Por favor, tente mais tarde</p> <div class="wa__msg__close__container"> <p class="captcha__msg wa--hidden">Se acabou de fazer um pedido de contacto, terá de esperar cerca de dois minutos até que seja possível enviar novo pedido</p> <button class="btn fechar-msg button wa__btn--close" type="button" data-action="to_close" data-rel="videocall" data-msg="true">Fechar <svg class="nc-icon"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-close" /> </svg> </button> </div> </div> <section class="wa__processing wa--hidden"> <header> <h2 class="wa__subtitle">Estamos a processar o seu pedido...</h2> </header> <p>Por favor, aguarde.</p> </section> </div> </div> <script>var btnSubmitForm=document.getElementById("sendContactVideocall");function acceptTermsVideo(){if(btnSubmitForm)if(btnSubmitForm.classList.contains("noClick"))btnSubmitForm.classList.remove("noClick");else btnSubmitForm.classList.add("noClick")};</script><div class="wa__win wa--hidden" role="dialog" aria-modal="true" data-win="feedback" data-status="form"> <div class="wa__win__header"> <p class="wa__header"> Dê-nos a sua opinião sobre esta página </p> <div class="wa__win__header__btns"> <a href="https://www2.gov.pt" data-rel="feedback" data-action="to_minimize" class="wa__btn--minimize" aria-label="Minimizar janela de contactos"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-minimize"></use> </svg> </a> <a href="https://www2.gov.pt" data-rel="feedback" data-action="to_close" class="wa__btn--close" aria-label="Fechar janela de contactos"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-close"></use> </svg> </a> <a href="https://www2.gov.pt" data-rel="feedback" data-action="to_maximize" class="wa__btn--maximize" aria-label="Maximizar janela de contactos"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-arrow-up"></use> </svg> </a> </div> </div> <div id="wa__feedbackContainer" class="wa__win__body"> <form id="contactForm--feedback" class="wa__form" data-rel="feedback"> <fieldset> <legend class="d-flex flex-column"> <span class="wa__title">Envie-nos o seu feedback</span> <span class="wa__desc">Dê-nos a sua opinião sobre os conteúdos desta página. Pode deixar-nos um comentário sobre o que podemos melhorar. Não vai receber resposta ao seu comentário.<br><br>Use o <a href="/contactos#formulario">formulário de contacto</a> para esclarecer dúvidas sobre a informação e os serviços disponibilizados neste portal.</span> <span class="wa__info">* campo obrigatório</span> </legend> <div class="wa__form__field"> <p>Encontrou o que procurava?*</p> <div class="wa__feedback__looking4"> <div class="wa__feedback__looking4__field"> <input type="radio" name="wa__feedback__looking4" id="wa__feedback__looking4--yes" value="Yes" aria-required="true"/> <label for="wa__feedback__looking4--yes">Sim</label> </div> <div class="wa__feedback__looking4__field"> <input type="radio" name="wa__feedback__looking4" id="wa__feedback__looking4--no" value="No" aria-required="true"/> <label for="wa__feedback__looking4--no">Não</label> </div> <div class="wa__feedback__looking4__field"> <input type="radio" name="wa__feedback__looking4" id="wa__feedback__looking4--part" value="Partly" aria-required="true"/> <label for="wa__feedback__looking4--part">Parcialmente</label> </div> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <div class="wa__form__field"> <p class="label--block">Classifique a sua experiência*</p> <label class="hide-accessible" for="wa__feedback__rate--lowest">Muito má</label> <label class="hide-accessible" for="wa__feedback__rate--low">Má</label> <label class="hide-accessible" for="wa__feedback__rate--ok">Razoável</label> <label class="hide-accessible" for="wa__feedback__rate--high">Boa</label> <label class="hide-accessible" for="wa__feedback__rate--highest">Muito boa</label> <div class="wa__feedback__rate__wrapper"> <span class="wa__info__sm">Muito má</span> <div id="waFeedbackRateContainer"> <input type="radio" name="wa__feedback__rate" id="wa__feedback__rate--lowest" value="1" aria-required="true"/> <input type="radio" name="wa__feedback__rate" id="wa__feedback__rate--low" value="2" aria-required="true"/> <input type="radio" name="wa__feedback__rate" id="wa__feedback__rate--ok" value="3" aria-required="true"/> <input type="radio" name="wa__feedback__rate" id="wa__feedback__rate--high" value="4" aria-required="true"/> <input type="radio" name="wa__feedback__rate" id="wa__feedback__rate--highest" value="5" aria-required="true"/> </div> <span class="wa__info__sm">Muito boa</span> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <div class="wa__form__field"> <label class="label--block" for="waFeedbackRemarks">Comentário</label> <textarea class="wa__input wa__input--textarea wa__input__remarks" placeholder="Em que podemos melhorar?" name="wa-feedback-remarks" id="waFeedbackRemarks" maxlength="500"></textarea> </div> <input type="hidden" name="captchatoken" id="captchatoken--feedback" value=""/> <button type="submit" class="ept-btn--sec ept-btn--wicon-r" id="sendContactFeedback">Enviar feedback <svg class="icon36"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_direita" /> </svg> </button> </fieldset> </form> <form id="contactForm--survey" class="wa__form wa--hidden" data-rel="survey"> <fieldset> <legend class="d-flex flex-column"> <span class="wa__title">Questionário</span> <span class="wa__desc">Por favor, diga-nos mais sobre a informação que encontrou.</span> </legend> <div class="wa__form__field"> <p class="label--block">A informação está correta?</p> <div class="wa__feedback__rate__wrapper"> <div id="waFBRatingsAcc" class="wa__feedback__rate__inputs"> <input type="radio" name="waFBRateAcc" id="waFBRateAcc--1" value="1" aria-required="true"/> <input type="radio" name="waFBRateAcc" id="waFBRateAcc--2" value="2" aria-required="true"/> <input type="radio" name="waFBRateAcc" id="waFBRateAcc--3" value="3" aria-required="true"/> <input type="radio" name="waFBRateAcc" id="waFBRateAcc--4" value="4" aria-required="true"/> <input type="radio" name="waFBRateAcc" id="waFBRateAcc--5" value="5" aria-required="true"/> </div> <div class="wa__feedback__rate__labels"> <label for="waFBRateAcc--1">1</label> <label for="waFBRateAcc--2">2</label> <label for="waFBRateAcc--3">3</label> <label for="waFBRateAcc--4">4</label> <label for="waFBRateAcc--5">5</label> </div> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <div class="wa__form__field"> <p class="label--block">A informação é abrangente o suficiente?</p> <div class="wa__feedback__rate__wrapper"> <div id="waFBRatingsComp" class="wa__feedback__rate__inputs"> <input type="radio" name="waFBRateComp" id="waFBRateComp--1" value="1" aria-required="true"/> <input type="radio" name="waFBRateComp" id="waFBRateComp--2" value="2" aria-required="true"/> <input type="radio" name="waFBRateComp" id="waFBRateComp--3" value="3" aria-required="true"/> <input type="radio" name="waFBRateComp" id="waFBRateComp--4" value="4" aria-required="true"/> <input type="radio" name="waFBRateComp" id="waFBRateComp--5" value="5" aria-required="true"/> </div> <div class="wa__feedback__rate__labels"> <label 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