CINXE.COM
Ratings & Reviews Platform for E-commerce | Bazaarvoice
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https://media.bazaarvoice.com/Platform-Rocket-tiny-27x13.png 27w, https://media.bazaarvoice.com/Platform-Rocket-tiny-18x8.png 18w, https://media.bazaarvoice.com/Platform-Rocket-tiny-290x136.png 290w, https://media.bazaarvoice.com/Platform-Rocket-tiny-145x68.png 145w, https://media.bazaarvoice.com/Platform-Rocket-tiny-96x45.png 96w" sizes="(max-width: 400px) 100vw, 400px" /></div>Supercharge your commerce engine.<div class="bvheader-navigation__item-description">Let us show you how to leverage user-generated content (UGC) across the entire consumer journey and win the omnichannel experience.</div><div class="bvheader-navigation__item-cta"><div class="bvheader-navigation__item-cta-link btn btn-secondary js-bv-link" data-link="/products/" role="link" data-target="" aria-label="Platform overview" aria-describedby="description" >Platform overview</div><div class="bvheader-navigation__item-cta-link btn btn-secondary js-bv-link" data-link="https://www.bazaarvoice.com/products/bazaarvoice-harmonyai/" role="link" data-target="" aria-label="Our HarmonyAI engine" aria-describedby="description" >Our HarmonyAI engine</div><div class="bvheader-navigation__item-cta-link btn btn-secondary js-bv-link" data-link="/partners/" role="link" data-target="" aria-label="Our partners" aria-describedby="description" >Our partners</div></div></a></li> </ul> </li> <li id="menu-item-8852" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8852 bvheader-navigation__item"><a href="#">1st</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8849" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8849 bvheader-navigation__item"><a href="#">INTEGRATED SOLUTION</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-54786" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-54786 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/bazaarvoice-vibe/">Bazaarvoice Vibe™<div class="bvheader-navigation__item-description">Bazaarvoice Vibe is an integrated social content solution built to optimize every stage of your content supply chain.</div></a></li> <li id="menu-item-8919" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8919 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/sampling/">Sampling<div class="bvheader-navigation__item-description">Get products to advocates and accumulate authentic reviews and visual content.</div></a></li> <li id="menu-item-48033" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-48033 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/bazaarvoice-affable-ai/">Creator Marketing<div class="bvheader-navigation__item-description">Unleash the incredible power of creator marketing.</div></a></li> <li id="menu-item-9036" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-9036 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/social-media-management/">Social Media Management<div class="bvheader-navigation__item-description">Manage everything you need to win on social.</div></a></li> <li id="menu-item-8930" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8930 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/social-commerce/">Social Commerce<div class="bvheader-navigation__item-description">Turn social content into shoppable experiences that drive sales – wherever shoppers are.</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-8853" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor menu-item-has-children menu-item-8853 bvheader-navigation__item"><a href="#">2nd</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8851" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-8851 bvheader-navigation__item"><a href="#">E-COMMERCE</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8925" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-7650 current_page_item menu-item-has-children menu-item-8925 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/ratings-and-reviews/" aria-current="page">Ratings & Reviews<div class="bvheader-navigation__item-description">Leverage authentic opinions, photos, and videos to sell your product.</div></a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8920" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8920 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/always-on-content/">Always-on Content<div 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href="https://www.bazaarvoice.com/products/insights-and-reports/">Insights and Reports<div class="bvheader-navigation__item-description">Actionable insight into your performance, sentiment, advocates, and competitors.</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-8855" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8855 bvheader-navigation__item"><a href="#">3rd</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8854" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8854 bvheader-navigation__item"><a href="#">RETAIL</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-54787" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-54787 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/retailers/">Omnichannel Retail Solutions<div class="bvheader-navigation__item-description">From seamless vendor collaboration and optimized product pages to private label success, our solutions help you achieve retail excellence.</div></a></li> <li id="menu-item-9039" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-9039 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/managed-sampling/">Managed Sampling<div class="bvheader-navigation__item-description">Take the hassle out of sampling programs for retailers.</div></a></li> <li id="menu-item-8931" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8931 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/retail-syndication/">Retail Syndication<div class="bvheader-navigation__item-description">Distribute content everywhere your products are sold.</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-8868" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8868 bvheader-navigation__item"><a href="#">4rd</a> <ul 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your clients and grow your business.</div></a></li> </ul> </li> </ul> </li> </ul> </li> <li id="menu-item-8826" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8826 bvheader-navigation__item bvheader-navigation__submenu-cols-five"><a href="/solutions/" tabindex="0">Solutions</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-20356" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-20356 bvheader-navigation__item"><a href="#">1st</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8848" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8848 bvheader-navigation__item"><a href="#">FOR RETAILERS</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-34355" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34355 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/retailers/">Omnichannel Retail Solutions<div class="bvheader-navigation__item-description">From seamless vendor collaboration and optimized product pages to private label success, our solutions help you achieve retail excellence.</div></a></li> </ul> </li> <li id="menu-item-20357" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-20357 bvheader-navigation__item"><a href="#">COLLECT CONTENT</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8887" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8887 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/launch-products/">Launch Products<div class="bvheader-navigation__item-description">Jump-start product launches with authentic content.</div></a></li> <li id="menu-item-20359" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-20359 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/support-core-products/">Support Core Products<div class="bvheader-navigation__item-description">Keep your core product pages as fresh as your new ones.</div></a></li> <li id="menu-item-20358" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-20358 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/improve-content-mix/">Improve Content Mix<div class="bvheader-navigation__item-description">Give shoppers confidence to buy wherever they are in their journey.</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-8829" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8829 bvheader-navigation__item"><a href="#">2nd</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8835" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8835 bvheader-navigation__item"><a href="#">DRIVE REVENUE</a> <ul 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href="https://www.bazaarvoice.com/solutions/acquire-customers/">Acquire Customers<div class="bvheader-navigation__item-description">Stand out in search and advertising.</div></a></li> <li id="menu-item-8892" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8892 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/expand-globally/">Expand Globally<div class="bvheader-navigation__item-description">Win new customers by expanding into new markets.</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-8831" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8831 bvheader-navigation__item"><a href="#">4th</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8843" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8843 bvheader-navigation__item"><a href="#">ACTIONABLE INSIGHTS</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8893" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8893 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/gain-a-competitive-edge/">Gain a Competitive Advantage<div class="bvheader-navigation__item-description">Benchmark and discover competitive insights.</div></a></li> <li id="menu-item-8894" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8894 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/elevate-marketing/">Elevate Marketing<div class="bvheader-navigation__item-description">Drive informed marketing with direct consumer feedback loops.</div></a></li> <li id="menu-item-8897" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8897 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/improve-products/">Improve Products<div class="bvheader-navigation__item-description">Propel product innovations and enhancements.</div></a></li> <li id="menu-item-8898" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8898 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/reduce-returns/">Reduce Returns<div class="bvheader-navigation__item-description">Enable consumers to buy the right product the first time.</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-8834" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8834 bvheader-navigation__item"><a href="#">5th</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8845" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8845 bvheader-navigation__item"><a href="#">BUILD LOYALTY</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8899" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8899 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/drive-advocacy/">Drive Advocacy<div class="bvheader-navigation__item-description">Create and strengthen loyal brand advocates.</div></a></li> <li id="menu-item-8900" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8900 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/establish-trust/">Establish Trust<div class="bvheader-navigation__item-description">Expedite the consumer discovery and buying journey.</div></a></li> <li id="menu-item-8901" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8901 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/talk-with-consumers/">Talk with Consumers<div class="bvheader-navigation__item-description">Build relationships through public conversations.</div></a></li> </ul> </li> </ul> </li> </ul> </li> <li id="menu-item-26711" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-26711 bvheader-navigation__item bvheader-navigation__submenu-cols-one"><a href="https://www.bazaarvoice.com/industries/" tabindex="0">Industries</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-26712" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26712 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/industries/apparel-accessories/">Apparel & Accessories<div class="bvheader-navigation__item-description">Bring the in-store retail shopping experience to your site with inspiring imagery from customers.</div></a></li> <li id="menu-item-26715" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26715 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/industries/consumer-electronics/">Consumer Electronics<div class="bvheader-navigation__item-description">Provide informative product content at every touchpoint—from discovery to purchase.</div></a></li> <li id="menu-item-26716" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26716 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/industries/consumer-packaged-goods/">Consumer Packaged Goods<div class="bvheader-navigation__item-description">Stand out on the digital shelf with more quality reviews in more places that convert.</div></a></li> <li id="menu-item-26717" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26717 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/industries/food-beverage/">Food & Beverage<div class="bvheader-navigation__item-description">Easily sample new products and keep product pages fresh with new reviews.</div></a></li> <li id="menu-item-26713" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26713 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/industries/health-beauty/">Health & Beauty<div class="bvheader-navigation__item-description">Bring the beauty counter 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href="https://www.bazaarvoice.com/services/managed-services/">Managed Services<div class="bvheader-navigation__item-description">Enrich your Bazaarvoice experience with a suite of premium offerings designed to realize the full potential of our platform.</div></a></li> <li id="menu-item-48946" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-48946 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/services/support-services/">Support Services<div class="bvheader-navigation__item-description">Our dedicated support professionals help you minimize disruptions and enhance customer engagement.</div></a></li> </ul> </li> <li id="menu-item-8828" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8828 bvheader-navigation__item bvheader-navigation__submenu-cols-one"><a href="/resources/" tabindex="0">Resources</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-9065" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-9065 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/resources/">Resources Hub<div class="bvheader-navigation__item-description">Get cutting-edge insights to accelerate your success.</div></a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-55598" class="bv-quick-link menu-item menu-item-type-post_type menu-item-object-resources menu-item-55598 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/resources/shopper-experience-index-volume-18/">Shopper Experience Index</a></li> <li id="menu-item-53004" class="bv-quick-link menu-item menu-item-type-post_type menu-item-object-page menu-item-53004 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/brand-builders-series/">Resources for brand managers</a></li> <li id="menu-item-53005" class="bv-quick-link menu-item menu-item-type-post_type menu-item-object-page menu-item-53005 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/growth-gurus-series/">Resources for e-commerce managers</a></li> <li id="menu-item-45513" class="bv-quick-link menu-item menu-item-type-post_type menu-item-object-resources menu-item-45513 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/resources/a-practical-guide-for-social-media-professionals-to-drive-engagement-and-commerce/">Social media manager guide to UGC</a></li> </ul> </li> <li id="menu-item-9066" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-9066 bvheader-navigation__item"><a href="/blog/">Blog<div class="bvheader-navigation__item-description">Strategies, research, and industry trends – your pulse on the marketplace. </div></a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-28093" class="bv-quick-link menu-item menu-item-type-taxonomy menu-item-object-category menu-item-28093 bvheader-navigation__item"><a 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user-generated content could have on your sales both online and in-store.</div></a></li> </ul> </li> <li id="menu-item-17341" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-17341 bvheader-navigation__item bvheader-navigation__submenu-cols-two"><a href="/company/" tabindex="0">Company</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-31229" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-31229 bvheader-navigation__item"><a href="#">1st</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-31230" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-31230 bvheader-navigation__item"><a href="#">WHO WE ARE</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-17342" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-17342 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/company/">About Bazaarvoice<div class="bvheader-navigation__item-description">Bazaarvoice brings a people-first approach to advanced technology, connecting thousands of brands and retailers to the voices of their customers.</div></a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-17343" class="bv-quick-link menu-item menu-item-type-post_type menu-item-object-page menu-item-17343 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/company/careers/">Careers</a></li> <li id="menu-item-21160" class="bv-quick-link menu-item menu-item-type-post_type menu-item-object-page menu-item-21160 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/company/leadership/">Leadership team</a></li> <li id="menu-item-29488" class="bv-quick-link menu-item menu-item-type-post_type menu-item-object-page menu-item-29488 bvheader-navigation__item"><a 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aria-hidden="true" focusable="false" data-prefix="far" data-icon="envelope" class="bvheader-signup__icon" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M464 64H48C21.49 64 0 85.49 0 112v288c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm0 48v40.805c-22.422 18.259-58.168 46.651-134.587 106.49-16.841 13.247-50.201 45.072-73.413 44.701-23.208.375-56.579-31.459-73.413-44.701C106.18 199.465 70.425 171.067 48 152.805V112h416zM48 400V214.398c22.914 18.251 55.409 43.862 104.938 82.646 21.857 17.205 60.134 55.186 103.062 54.955 42.717.231 80.509-37.199 103.053-54.947 49.528-38.783 82.032-64.401 104.947-82.653V400H48z"></path></svg> <input type="email" data-marketo-target="global-modal" placeholder="Enter your email" tabindex="0"> <button class="btn btn-primary global-modal-link" data-target="global-modal" data-source="marketo" tabindex="0" data-click-type="modal" data-click-text="footer">Get started</button> </div> </div> </div> </div> <button class="bvheader__hamburger-icon is-hidden-widescreen" aria-label="Toggle mobile navigation" /> <span></span> </button> </nav> </div> </header> <main role="main" class="template-tier3" > <section id="bvblock-hero-block_4bb29aacda046258b3b99847411ced4a" class="bvblock-hero bvblock-hero--text_left"> <div class="container"> <div class="columns bvblock-hero__container bvblock-hero__container--video"> <div class="column is-half bvblock-hero__content" style="min-height: 0px;"> <h1 class="bvblock-hero__eyebrow">Ratings & Reviews Platform</h1> <h3 class="bvblock-hero__title">Amplify the voice of your customer with Ratings & Reviews</h3> <p class="bvblock-hero__summary">User-generated content (UGC) is your most important asset. Why? Because customers who interact with UGC are 2x as likely to convert. Collect authentic ratings, reviews, and product photos with our Ratings & Reviews tools. Your product pages and your bottom line will thank you.</p> <div class="bvblock-hero__cta-wrapper"> <!-- URL CTA --> <a href="https://play.goconsensus.com/ad0e945d9" tabindex="0" class="btn btn-secondary bvblock__btn-bg" target="_blank" style="background: url(https://media.bazaarvoice.com/play-inverse-50px.png)"> View demo </a> <!-- END URL CTA --> <div class="bvblock-cta__signup"> <svg aria-hidden="true" focusable="false" data-prefix="far" data-icon="envelope" class="bvheader-signup__icon" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M464 64H48C21.49 64 0 85.49 0 112v288c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm0 48v40.805c-22.422 18.259-58.168 46.651-134.587 106.49-16.841 13.247-50.201 45.072-73.413 44.701-23.208.375-56.579-31.459-73.413-44.701C106.18 199.465 70.425 171.067 48 152.805V112h416zM48 400V214.398c22.914 18.251 55.409 43.862 104.938 82.646 21.857 17.205 60.134 55.186 103.062 54.955 42.717.231 80.509-37.199 103.053-54.947 49.528-38.783 82.032-64.401 104.947-82.653V400H48z"></path></svg> <input type="email" data-marketo-target="global-modal" placeholder="Enter your email"> <button class="btn btn-primary global-modal-link" data-target="global-modal" data-source="marketo" data-click-type="modal" data-click-text="footer">Get started</button> </div> </div> </div> <div class="bvblock-hero__video column is-half"> <div class='lottie-player' data-lottie="lottie_674105d78934c" data-loop="true" data-lottie-mode="1" data-lottie-url="https://media.bazaarvoice.com/lottie/product-ratingsreviews/data.json"></div> </div> </div> </div> </section> <div class="container is-flex inpage-navbar__wrapper"> <nav class="inpage-navbar js-bv-sticky"> <h6 class="inpage-navbar__title"> Explore </h6> <div class="inpage-navbar__menu js-bv-menu" data-elements=".js-bv-menu-item" data-levels="1" data-container="main"></div> </nav> </div> <style> @media screen and (min-width: 769px) { .bvblock-hero--text_left .bvblock-hero__content { padding-right: 7% !important; } } </style> <section id="bvblock-paragraph-block_05878ca02508b8f50525c9aa68f39ae8" class="bvblock-paragraph bvblock-paragraph__text-right bvblock-paragraph--no_bg"> <div > <div class="container"> <div class="columns bvblock-paragraph__wrapper is-vcentered is-mobile"> <div class="column is-12-mobile is-6-tablet bvblock-paragraph__content"> <h2 class="bvblock-paragraph__eyebrow">Optimize your PDP with Ratings & Reviews</h2> <h4 class="bvblock-paragraph__heading">Deliver smarter, informed shopping experiences</h4> <div class="bvblock-paragraph__copy"><p>Reviews matter. It’s a fact. We give you the tools and technology to manage ratings and reviews at scale. Easily collect authentic UGC by providing a seamless content collection experience for your customers. Then turn around and display this valuable content in a way that inspires fast and confident purchases. We’ll ensure the most compelling UGC is front and center with a photo-first, lightning-fast, and mobile-responsive display technology that’s built for SEO. Your products are discovered and championed. Conversion accelerates. Product flies off the shelf. And you crush your numbers.</p> </div> <!-- URL CTA --> <a href="/products/" tabindex="0" class="btn btn-secondary" target="_self" > Optimize your PDP </a> <!-- END URL CTA --> </div> <div class="column is-12-mobile is-6-tablet bvblock-paragraph__asset"> <img width="1200" height="950" src="https://media.bazaarvoice.com/image-products-RR-path-1.png" class="attachment-bvblock-desktop-half size-bvblock-desktop-half" alt="" decoding="async" srcset="https://media.bazaarvoice.com/image-products-RR-path-1.png 1200w, https://media.bazaarvoice.com/image-products-RR-path-1-768x608.png 768w, https://media.bazaarvoice.com/image-products-RR-path-1-800x633.png 800w, https://media.bazaarvoice.com/image-products-RR-path-1-964x763.png 964w, https://media.bazaarvoice.com/image-products-RR-path-1-628x497.png 628w, https://media.bazaarvoice.com/image-products-RR-path-1-1098x869.png 1098w, https://media.bazaarvoice.com/image-products-RR-path-1-720x570.png 720w, https://media.bazaarvoice.com/image-products-RR-path-1-432x342.png 432w, https://media.bazaarvoice.com/image-products-RR-path-1-947x750.png 947w, https://media.bazaarvoice.com/image-products-RR-path-1-625x495.png 625w, https://media.bazaarvoice.com/image-products-RR-path-1-380x301.png 380w, https://media.bazaarvoice.com/image-products-RR-path-1-190x150.png 190w, https://media.bazaarvoice.com/image-products-RR-path-1-126x100.png 126w, https://media.bazaarvoice.com/image-products-RR-path-1-55x44.png 55w, https://media.bazaarvoice.com/image-products-RR-path-1-27x21.png 27w, https://media.bazaarvoice.com/image-products-RR-path-1-18x14.png 18w, https://media.bazaarvoice.com/image-products-RR-path-1-290x230.png 290w, https://media.bazaarvoice.com/image-products-RR-path-1-145x115.png 145w, https://media.bazaarvoice.com/image-products-RR-path-1-96x76.png 96w, https://media.bazaarvoice.com/image-products-RR-path-1-1030x815.png 1030w, https://media.bazaarvoice.com/image-products-RR-path-1-515x408.png 515w" sizes="(max-width: 1200px) 100vw, 1200px" /> </div> </div> </div> </div> </section> <section id="bvblock-carousel-block_13bbea346a8b7fb36a7f55df6d09dfca" class="bvblock-carousel bvblock-carousel--layout-3 bvblock-carousel--purple bvblock-carousel--gradient"> <div class="bvblock-carousel__slider-wrapper"> <div class="container"> <div class="columns"> <div class="column is-6 bvblock-carousel__content-margin"> <div class="bvblock-carousel__content-wrapper"> <blockquote class="bvblock-carousel__quote">Ratings and reviews have become increasingly crucial to Nourison’s business. We see a direct correlation between our review coverage and revenue at retail, both in-store and online.</blockquote> <div class="bvblock-carousel__brand-logo"> <img src="https://media.bazaarvoice.com/svgexport-2.svg" class="bvblock-carousel__brand-logo-img" /> </div> <div class="bvblock-carousel__quote-author-wrapper"> <span class="bvblock-carousel__quote-author-name">Tracey Mendez</span> <span class="bvblock-carousel__quote-author-position">E-commerce Director, Nourison</span> </div> <a class="btn btn-secondary" href="https://www.bazaarvoice.com/success-stories/nourison/">Read the success story</a> </div> </div> <div class="column is-7-desktop is-6-tablet bvblock-carousel__asset-wrapper"> <img width="601" height="600" src="https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-628x627.png" class="bvblock-carousel__main-slider-image" alt="" decoding="async" srcset="https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-628x627.png 628w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-768x767.png 768w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-800x799.png 800w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-964x963.png 964w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-1098x1097.png 1098w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-720x719.png 720w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-432x432.png 432w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-1024x1023.png 1024w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-751x750.png 751w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-495x495.png 495w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-380x380.png 380w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-190x190.png 190w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-126x126.png 126w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-55x55.png 55w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-27x27.png 27w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-18x18.png 18w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-290x290.png 290w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-145x145.png 145w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-96x96.png 96w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-1030x1029.png 1030w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2-515x515.png 515w, https://media.bazaarvoice.com/Nourison_SuccessStory_2-2.png 1201w" sizes="(max-width: 601px) 100vw, 601px" /> </div> </div> </div> </div> </section> <section id="bvblock-preamble-block_af3da090917242123a9408c10e9f2684" class="bvblock-preamble-divider bvblock-preamble-divider--bt-margin"> <div class="container"> <div class="columns is-mobile is-centered"> <div class="column is-11-mobile is-8-tablet"> <h2 class="bvblock-preamble-divider__heading">Help shoppers make fast and confident purchasing decisions</h2> <p class="bvblock-preamble-divider__summary">Shoppers trust reviews to validate their purchases, but they don't have time to read thousands of reviews. Review Highlights helps shoppers find what they need quickly – separating review features into pros and cons with natural language processing and state-of-the-art, industry-specific sentiment analysis. Results from this feature show a 3.6% increase in conversion rate and an 11.9% increase in engagement rate. Help shoppers make fast and confident purchasing decisions with Review Highlights.</p> </div> </div> <div class="bvblock-preamble-divider__cta-wrapper"> <!-- URL CTA --> <a href="https://explore.bazaarvoice.com/ratings-reviews-strategy/?lb-mode=overlay" tabindex="0" class="btn btn-secondary" target="_self" > Explore related resources </a> <!-- END URL CTA --> </div> </div> </section> <section id="bvblock-layouts-block_44f1eeb58e343f3bd89281f61177cc70" class="bvblock-layouts"> <div class="container"> <div class="columns bvblock-layouts__content"> <div class="bvblock-layout column is-4"> <article class="bvblock-layouts__card"> <div class="bvblock-layouts__card-content"> <h3 class="bvblock-layouts__card-title">10x increase in reviews with multi-product submission forms</h3> <div class="bvblock-layouts__card-description">Smarter, better post-purchase emails. With our multi-product submission form, you can collect reviews on everything your shoppers purchased, rather than requiring a separate review form for each product. Shoppers are able to submit ratings, reviews, questions, photos, and videos. Experience a 10x increase in reviews, improved coverage, and higher submission and conversion rates.</div> </div> </article> </div> <div class="bvblock-layout column is-4"> <article class="bvblock-layouts__card"> <div class="bvblock-layouts__card-content"> <h3 class="bvblock-layouts__card-title">Prioritize your site performance and experience</h3> <div class="bvblock-layouts__card-description">Our reviews display technology screams high performance. Speed, flexibility, and accessibility is what you can expect. We’ve taken the highest standards for web page design and bundled them into a binge-worthy experience on your product page that leaves your shoppers consuming reviews as if they were binge-watching their favorite show on Netflix. </div> </div> </article> </div> <div class="bvblock-layout column is-4"> <article class="bvblock-layouts__card"> <div class="bvblock-layouts__card-content"> <h3 class="bvblock-layouts__card-title">Insights & Reports</h3> <div class="bvblock-layouts__card-description">Reviews provide a wealth of information for your business. So we provide the robust reporting tools you need to uncover key insights without having to dig around for them. Our industry-leading reporting and analytics suite can tell you everything from the sales impact of your UGC to identifying opportunities for product innovation. We’ll monitor sentiment and show you simple word clouds to instantly highlight any info you may need to add to your messaging. Giving you the tools you need to grow along with your customers’ needs.</div> </div> </article> </div> </div> </div> </section> <section id="bvblock-paragraph-block_c9997ef04102712eeab144c9276f935f" class="bvblock-paragraph bvblock-paragraph__text-left bvblock-paragraph--no_bg"> <div class="bv-hidden js-bv-menu-item bv-menu-item" id="syndicatereviews">Syndicate reviews</div> <div > <div class="container"> <div class="columns bvblock-paragraph__wrapper is-vcentered is-mobile"> <div class="column is-12-mobile is-6-tablet bvblock-paragraph__content"> <h2 class="bvblock-paragraph__eyebrow">Syndicate reviews at scale</h2> <h4 class="bvblock-paragraph__heading">Amplify your reach with the world's largest network</h4> <div class="bvblock-paragraph__copy"><h5 style="margin-top: 2rem;">For Brands</h5> <p>Amplify your reviews across more products, on more retail sites, where more than a billion people shop each month. The Bazaarvoice Network sees 20x more shopper traffic than other networks. You can syndicate your UGC across our network of 1,750+ world-leading retailers. Reach more customers everywhere they shop and give them the inspiration to choose you over the competition. From rising the ranks in category search to strengthening your retail partnerships, the Bazaarvoice Network is the foundation you need to win at retail. More retailers. More reviews. More value.</p> <h5>For Retailers</h5> <p>Activate your vendor community to collect moderated, authentic content and syndicate it to your site. Giving your customers the information they need to make confident purchase decisions. Access powerful user-generated content from 12,000+ brands. We’ll match this high-quality content with the products on your site with the help of artificial intelligence, to boost your review volumes and ultimately, your sales. With a proven track record, best-in-class technology, and global network, it’s no wonder retailers choose Bazaarvoice 6-1 over our nearest competitor. More experience. More trust. More brands.</p> </div> </div> <div class="column is-12-mobile is-6-tablet bvblock-paragraph__asset"> <img width="1200" height="1322" src="https://media.bazaarvoice.com/image-product-RR-path-3-2-1.png" class="attachment-bvblock-desktop-half size-bvblock-desktop-half" alt="" decoding="async" srcset="https://media.bazaarvoice.com/image-product-RR-path-3-2-1.png 1200w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-768x846.png 768w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-800x881.png 800w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-964x1062.png 964w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-628x692.png 628w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-1098x1210.png 1098w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-720x793.png 720w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-432x476.png 432w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-1024x1128.png 1024w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-681x750.png 681w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-449x495.png 449w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-380x419.png 380w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-190x209.png 190w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-126x139.png 126w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-55x61.png 55w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-27x30.png 27w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-18x20.png 18w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-290x319.png 290w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-145x160.png 145w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-96x106.png 96w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-1030x1135.png 1030w, https://media.bazaarvoice.com/image-product-RR-path-3-2-1-515x567.png 515w" sizes="(max-width: 1200px) 100vw, 1200px" /> </div> </div> </div> </div> </section> <section id="bvblock-layouts-block_abe449b5b1f8390cbc266b330cbdfe69" class="bvblock-layouts"> <div class="container"> <div class="columns bvblock-layouts__content"> <div class="bvblock-layout column is-4"> <article class="bvblock-layouts__card"> <div class="bvblock-layouts__card-content"> <h3 class="bvblock-layouts__card-title">Be there in moments that matter</h3> <div class="bvblock-layouts__card-description">Be there to help your customers wherever they shop. Get the tools to manage and respond to reviews and questions on retailer sites, as well as your own channels.</div> </div> </article> </div> <div class="bvblock-layout column is-4"> <article class="bvblock-layouts__card"> <div class="bvblock-layouts__card-content"> <h3 class="bvblock-layouts__card-title">The biggest review syndication network</h3> <div class="bvblock-layouts__card-description">Access a pool of moderated, authentic UGC from over 11,500+ brands in the Bazaarvoice Network. Syndicate all that high quality UGC across your retail site.</div> </div> </article> </div> <div class="bvblock-layout column is-4"> <article class="bvblock-layouts__card"> <div class="bvblock-layouts__card-content"> <h3 class="bvblock-layouts__card-title">Bazaarvoice is committed to maintaining an open network</h3> <div class="bvblock-layouts__card-description">Amplifying authentic reviews to the Bazaarvoice Network of 2,300+ retailers empowers brands to further reach and influence consumers wherever they shop, with trust-building opinions that drive conversion. Through the Bazaarvoice Partner Program, brands working with third-party UGC providers can tap into this same opportunity and syndicate their content into the vast Bazaarvoice Network.</div> </div> </article> </div> </div> </div> </section> <section id="bvblock-paragraph-block_66ff20e94c76b392442439740059d1a1" class="bvblock-paragraph bvblock-paragraph__text-left bvblock-paragraph--no_bg"> <div class="bv-hidden js-bv-menu-item bv-menu-item" id="emailreviewcollection">Email review collection</div> <div > <div class="container"> <div class="columns bvblock-paragraph__wrapper is-vcentered is-mobile"> <div class="column is-12-mobile is-6-tablet bvblock-paragraph__content"> <h2 class="bvblock-paragraph__eyebrow">Email review collection</h2> <h4 class="bvblock-paragraph__heading">Star of the inbox</h4> <div class="bvblock-paragraph__copy"><p>Email review collection is the biggest driver of UGC program success. These evergreen, automated emails invite customers to review products they’ve purchased and account for up to 70% of review volume. No one does email review collection like Bazaarvoice. When our customers turn on our In-Mail and Multi-Product Submission features, review volume increases up to 8x. Eliminate barriers to review submission, drive review volume and product coverage, and improve user experience.</p> </div> </div> <div class="column is-12-mobile is-6-tablet bvblock-paragraph__asset"> <div> <div class='lottie-player' data-lottie="lottie_674105d7e174d" data-loop="true" data-lottie-mode="0" data-lottie-url="https://media.bazaarvoice.com/lottie/product-postinteractionemail/data.json"></div> </div> </div> </div> </div> </div> </section> <a class="offset-anchor" id="text-message-review-collection"></a> <style> a.offset-anchor { display: block; position: relative; top: -200px; visibility: hidden; } </style> <section id="bvblock-paragraph-block_066c0f49c8fd98ff8bcff950f80af7ea" class="bvblock-paragraph bvblock-paragraph__text-right bvblock-paragraph--no_bg"> <div class="bv-hidden js-bv-menu-item bv-menu-item" id="textreviewcollection">Text review collection</div> <div > <div class="container"> <div class="columns bvblock-paragraph__wrapper is-vcentered is-mobile"> <div class="column is-12-mobile is-6-tablet bvblock-paragraph__content"> <h2 class="bvblock-paragraph__eyebrow">Text message review collection</h2> <h4 class="bvblock-paragraph__heading">Ask for product feedback like a friend</h4> <div class="bvblock-paragraph__copy"><p>What was once a trend – consumers interacting with businesses through text message – is now commonplace. Text message review collection helps you collect almost 2X more ratings and reviews by sending requests where your customers are constantly checking. Everyone wins with higher quantities of ratings and reviews flowing in. Shoppers get more of the review volume and recency they crave for finalizing their purchasing decisions and you get more UGC to inform strategic business decisions and boost sales to new all-time highs.</p> </div> </div> <div class="column is-12-mobile is-6-tablet bvblock-paragraph__asset"> <div> <div class='lottie-player' data-lottie="lottie_674105d7e3b71" data-loop="true" data-lottie-mode="0" data-lottie-url="https://media.bazaarvoice.com/lottie/product-pieovertext/data.json"></div> </div> </div> </div> </div> </div> </section> <section id="bvblock-paragraph-block_8a6ad539b7aaf0139aa6023bbcd5f4ec" class="bvblock-paragraph bvblock-paragraph__text-left bvblock-paragraph--no_bg"> <div class="bv-hidden js-bv-menu-item bv-menu-item" id="respondtoreviews">Respond to reviews</div> <div > <div class="container"> <div class="columns bvblock-paragraph__wrapper is-vcentered is-mobile"> <div class="column is-12-mobile is-6-tablet bvblock-paragraph__content"> <h2 class="bvblock-paragraph__eyebrow">Answer customer questions</h2> <h4 class="bvblock-paragraph__heading">Be a part of the conversation with Connections</h4> <div class="bvblock-paragraph__copy"><p>Show your customers some love by responding to their reviews and questions. Bazaarvoice Connections gives you the chance to join the conversation both on your own site and at retailers. Giving you the opportunity to <a href="https://www.bazaarvoice.com/blog/responding-to-negative-reviews/">turn even bad reviews into positive experiences</a> that instill shopper confidence. And it’s as easy as logging into our portal, where you can track and manage your questions and reviews across the entire Bazaarvoice Network. You choose how and when to get notified, so you can respond to potential buyers in the moments that matter.</p> <p><button class="btn btn-secondary global-modal-link" data-target="global-modal-rad">Sign up for Connections</button></p> <div id="global-modal-rad" class="modal global-modal"> <div class="modal-background js-bv-modal-close" data-target="global-modal-rad"></div> <div class="modal-content"><a class="global-modal-close small-link js-bv-modal-close" href="#" data-target="global-modal-rad">Close</a></p> <div class="columns global-modal-title"> <div class="column is-12"> <h4 class="global-title">Sign Up</h4> <p class="global-subtitle">Fill in your details below to sign up for Connections Basic.</p> </div> </div> <div class="columns modal-content-inner"> <div class="column is-12 modal-content-container"><iframe loading="lazy" src="https://connections.bazaarvoice.com/i" width="100%" height="100%" frameborder="0" scrolling="no"></iframe></div> </div> </div> </div> </div> </div> <div class="column is-12-mobile is-6-tablet bvblock-paragraph__asset"> <img width="1220" height="1028" src="https://media.bazaarvoice.com/image-products-RR-path-2-1220x1028.png" class="attachment-bvblock-desktop-half size-bvblock-desktop-half" alt="" decoding="async" loading="lazy" srcset="https://media.bazaarvoice.com/image-products-RR-path-2-1220x1028.png 1220w, https://media.bazaarvoice.com/image-products-RR-path-2-768x647.png 768w, https://media.bazaarvoice.com/image-products-RR-path-2-800x674.png 800w, https://media.bazaarvoice.com/image-products-RR-path-2-964x812.png 964w, https://media.bazaarvoice.com/image-products-RR-path-2-628x529.png 628w, https://media.bazaarvoice.com/image-products-RR-path-2-1098x925.png 1098w, https://media.bazaarvoice.com/image-products-RR-path-2-720x607.png 720w, https://media.bazaarvoice.com/image-products-RR-path-2-432x364.png 432w, https://media.bazaarvoice.com/image-products-RR-path-2-890x750.png 890w, https://media.bazaarvoice.com/image-products-RR-path-2-587x495.png 587w, https://media.bazaarvoice.com/image-products-RR-path-2-380x320.png 380w, https://media.bazaarvoice.com/image-products-RR-path-2-190x160.png 190w, https://media.bazaarvoice.com/image-products-RR-path-2-126x106.png 126w, https://media.bazaarvoice.com/image-products-RR-path-2-55x46.png 55w, https://media.bazaarvoice.com/image-products-RR-path-2-27x23.png 27w, https://media.bazaarvoice.com/image-products-RR-path-2-18x15.png 18w, https://media.bazaarvoice.com/image-products-RR-path-2-290x244.png 290w, https://media.bazaarvoice.com/image-products-RR-path-2-145x122.png 145w, https://media.bazaarvoice.com/image-products-RR-path-2-96x81.png 96w, https://media.bazaarvoice.com/image-products-RR-path-2-1030x868.png 1030w, https://media.bazaarvoice.com/image-products-RR-path-2-515x434.png 515w, https://media.bazaarvoice.com/image-products-RR-path-2.png 1284w" sizes="(max-width: 1220px) 100vw, 1220px" /> </div> </div> </div> </div> </section> <section id="bvblock-layouts-block_e15d7e2ca1b4ff146d31ac8af07d23da" class="bvblock-layouts"> <div class="container"> <div class="columns bvblock-layouts__content"> <div class="bvblock-layout column is-4"> <article class="bvblock-layouts__card"> <div class="bvblock-layouts__card-content"> <h3 class="bvblock-layouts__card-title">Increase online sales</h3> <div class="bvblock-layouts__card-description">Intent to purchase doubles when shoppers see a brand’s response to a negative review. By responding to your customers, you can turn bad reviews into great experiences.</div> </div> </article> </div> <div class="bvblock-layout column is-4"> <article class="bvblock-layouts__card"> <div class="bvblock-layouts__card-content"> <h3 class="bvblock-layouts__card-title">Actionable insights</h3> <div class="bvblock-layouts__card-description">Pull out critical information from reviews and use this to optimize your products and messaging. You’ll see return rates drop and support costs decline.</div> </div> </article> </div> <div class="bvblock-layout column is-4"> <article class="bvblock-layouts__card"> <div class="bvblock-layouts__card-content"> <h3 class="bvblock-layouts__card-title">Respond to reviews at-scale</h3> <div class="bvblock-layouts__card-description">One portal to track and manage all your questions and reviews. Easily pass on the information your customers need in a few simple clicks.</div> </div> </article> </div> </div> </div> </section> <section id="bvblock-paragraph-block_4c94c1c52f243495a8aa00b2bdcae1f5" class="bvblock-paragraph bvblock-paragraph__text-right bvblock-paragraph--no_bg"> <div class="bv-hidden js-bv-menu-item bv-menu-item" id="consumerinsights">Consumer Insights</div> <div > <div class="container"> <div class="columns bvblock-paragraph__wrapper is-vcentered is-mobile"> <div class="column is-12-mobile is-6-tablet bvblock-paragraph__content"> <h2 class="bvblock-paragraph__eyebrow">New Consumer Insights</h2> <h4 class="bvblock-paragraph__heading">Shopper Experience Index</h4> <div class="bvblock-paragraph__copy"><div id="67252a7c38c3c" class="component page-object ceros-text-editor text-plus is-rendering-placeholders" data-container-id="672513a138c1f"> <div class="text-plus-loading-finished-67252a7c38c3c"> <p>Shopping habits are changing fast, with Gen Z and Boomers leading in different directions. This year’s research uncovers how social commerce, omnichannel experiences, and user-generated content are transforming consumer journeys —f rom Gen Z’s demand for visual discovery and personalization to Boomers’ trusted routines.</p> <p>Access the full report and stay ahead in understanding these evolving trends.</p> </div> </div> </div> <!-- URL CTA --> <a href="https://www.bazaarvoice.com/resources/shopper-experience-index-volume-18/" tabindex="0" class="btn btn-secondary" target="_self" > Download the report </a> <!-- END URL CTA --> </div> <div class="column is-12-mobile is-6-tablet bvblock-paragraph__asset"> <img width="1200" height="630" src="https://media.bazaarvoice.com/SEI-18-website-banner.png" class="attachment-bvblock-desktop-half size-bvblock-desktop-half" alt="" decoding="async" loading="lazy" srcset="https://media.bazaarvoice.com/SEI-18-website-banner.png 1200w, https://media.bazaarvoice.com/SEI-18-website-banner-768x403.png 768w, https://media.bazaarvoice.com/SEI-18-website-banner-800x420.png 800w, https://media.bazaarvoice.com/SEI-18-website-banner-964x506.png 964w, https://media.bazaarvoice.com/SEI-18-website-banner-628x330.png 628w, https://media.bazaarvoice.com/SEI-18-website-banner-1098x576.png 1098w, https://media.bazaarvoice.com/SEI-18-website-banner-720x378.png 720w, https://media.bazaarvoice.com/SEI-18-website-banner-432x227.png 432w, https://media.bazaarvoice.com/SEI-18-website-banner-1024x538.png 1024w, https://media.bazaarvoice.com/SEI-18-website-banner-943x495.png 943w, https://media.bazaarvoice.com/SEI-18-website-banner-380x200.png 380w, https://media.bazaarvoice.com/SEI-18-website-banner-190x100.png 190w, https://media.bazaarvoice.com/SEI-18-website-banner-126x66.png 126w, https://media.bazaarvoice.com/SEI-18-website-banner-55x29.png 55w, https://media.bazaarvoice.com/SEI-18-website-banner-27x14.png 27w, https://media.bazaarvoice.com/SEI-18-website-banner-18x9.png 18w, https://media.bazaarvoice.com/SEI-18-website-banner-1030x541.png 1030w, https://media.bazaarvoice.com/SEI-18-website-banner-515x270.png 515w" sizes="(max-width: 1200px) 100vw, 1200px" /> </div> </div> </div> </div> </section> <section id="bvblock-paragraph-block_c90fa7f20300d3bffb391e3e8109ed59" class="bvblock-paragraph bvblock-paragraph__text-right bvblock-paragraph--no_bg"> <div > <div class="container"> <div class="columns bvblock-paragraph__wrapper is-vcentered is-mobile"> <div class="column is-12-mobile is-6-tablet bvblock-paragraph__content"> <h2 class="bvblock-paragraph__eyebrow">Build Consumer Trust</h2> <h4 class="bvblock-paragraph__heading">Content strategies that grow and protect your brand</h4> <div class="bvblock-paragraph__copy"><p>How can your brand build authenticity? We surveyed over 10,000 shoppers around the world to find out.</p> <p><b>Get the e-book to learn:</b></p> <ul> <li>The primary factors that contribute to a brand’s trustworthiness</li> <li>The impact of losing trust on shoppers’ likelihood to purchase</li> <li>Content shoppers trust most – and least</li> </ul> </div> <!-- URL CTA --> <a href="https://explore.bazaarvoice.com/ratings-reviews-strategy?lb-mode=overlay" tabindex="0" class="btn btn-secondary" target="_self" > Get the e-book </a> <!-- END URL CTA --> </div> <div class="column is-12-mobile is-6-tablet bvblock-paragraph__asset"> <img width="1200" height="631" src="https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar.png" class="attachment-bvblock-desktop-half size-bvblock-desktop-half" alt="" decoding="async" loading="lazy" srcset="https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar.png 1200w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-768x404.png 768w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-800x421.png 800w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-964x507.png 964w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-628x330.png 628w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-1098x577.png 1098w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-720x379.png 720w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-432x227.png 432w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-1024x538.png 1024w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-941x495.png 941w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-380x200.png 380w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-190x100.png 190w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-126x66.png 126w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-55x29.png 55w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-27x14.png 27w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-18x9.png 18w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-290x152.png 290w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-145x76.png 145w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-96x50.png 96w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-1030x542.png 1030w, https://media.bazaarvoice.com/Resource-Banner_Product-Lifecycle-Webinar-515x271.png 515w" sizes="(max-width: 1200px) 100vw, 1200px" /> </div> </div> </div> </div> </section> <section id="BvBlock-PRICING-block_c16159da3d770c7b1f3b6e501e015fd0" class="BvBlock-PRICING BvBlock-PRICING--purple"> <div class="bv-hidden js-bv-menu-item bv-menu-item" id="comparepackages">Compare packages</div> <div class="container"> <div class="columns"> <div class="column is-mobile is-4-tablet is-10-mobile"> <!-- Start heading --> <h3 class="BvBlock-PRICING__title"> Explore our package options </h3> <!-- End heading --> <!-- Start lead in --> <div class="BvBlock-PRICING__subtitle"> <p>Create transparent shopping experiences, and build trust with shoppers everywhere you collect, display, and distribute ratings and reviews.</p> </div> <!-- End lead in --> </div> </div> <!-- Start tiers --> <!-- Start multiple tiers --> <div class="columns BvBlock-PRICING__tiers-wrapper BvBlock-PRICING__tiers-wrapper--multiple js-bv-accordion js-bv-multiple-tiers" data-accordion-type="tier"> <div class="column is-4 BvBlock-PRICING__tier-wrapper"> <div class="BvBlock-PRICING__tier has-shadow js-bv-btn"> <h4 class="BvBlock-PRICING__tier-name is-hidden-tablet"> Essentials </h4> <div class="BvBlock-PRICING__tier-desktop-content is-hidden-mobile js-bv-container"> <h4 class="BvBlock-PRICING__tier-name"> Essentials </h4> <p class="BvBlock-PRICING__tier-subtitle"> Launch your UGC program </p> <div class="BvBlock-PRICING__tier-description"> <p>Get started with authentic Ratings & Reviews to increase your discoverability and conversion. Analyze the performance of your program with Insights + Reports.</p> </div> </div> <div class="columns is-mobile is-hidden-tablet"> <div class="column is-10-mobile is-12-tablet"> <p class="BvBlock-PRICING__tier-subtitle"> Launch your UGC program </p> </div> <div class="column is-2-mobile is-hidden-tablet BvBlock-PRICING__btn-activate"> <img src="https://www.bazaarvoice.com/wp-content/themes/bazaarvoice-v2/images/blocks/pricing/plus-icon.svg" class="BvBlock-PRICING__btn-activate-img"> </div> </div> <div class="BvBlock-PRICING__hidden bv-hidden js-bv-hidden bv-show-tablet"> <div class="BvBlock-PRICING__tier-description is-hidden-tablet"> <p>Get started with authentic Ratings & Reviews to increase your discoverability and conversion. Analyze the performance of your program with Insights + Reports.</p> </div> <div class="BvBlock-PRICING__tier-link"> <!-- Start CTA for tiers --> <a href="https://www.bazaarvoice.com/pricing/" target="_self" class="btn btn-secondary"> Learn more </a> </div> </div> </div> </div> <div class="column is-4 BvBlock-PRICING__tier-wrapper"> <div class="BvBlock-PRICING__tier has-shadow js-bv-btn"> <h4 class="BvBlock-PRICING__tier-name is-hidden-tablet"> Advanced </h4> <div class="BvBlock-PRICING__tier-desktop-content is-hidden-mobile js-bv-container"> <h4 class="BvBlock-PRICING__tier-name"> Advanced </h4> <p class="BvBlock-PRICING__tier-subtitle"> Grow your UGC program </p> <div class="BvBlock-PRICING__tier-description"> <p>Scale your program with Questions & Answers, increase content collection with Text Message Review Collection and improve your program results with guidance from dedicated Client Success support.</p> </div> </div> <div class="columns is-mobile is-hidden-tablet"> <div class="column is-10-mobile is-12-tablet"> <p class="BvBlock-PRICING__tier-subtitle"> Grow your UGC program </p> </div> <div class="column is-2-mobile is-hidden-tablet BvBlock-PRICING__btn-activate"> <img src="https://www.bazaarvoice.com/wp-content/themes/bazaarvoice-v2/images/blocks/pricing/plus-icon.svg" class="BvBlock-PRICING__btn-activate-img"> </div> </div> <div class="BvBlock-PRICING__hidden bv-hidden js-bv-hidden bv-show-tablet"> <div class="BvBlock-PRICING__tier-description is-hidden-tablet"> <p>Scale your program with Questions & Answers, increase content collection with Text Message Review Collection and improve your program results with guidance from dedicated Client Success support.</p> </div> <div class="BvBlock-PRICING__tier-link"> <!-- Start CTA for tiers --> <a href="https://www.bazaarvoice.com/pricing/" target="_self" class="btn btn-secondary"> Learn more </a> </div> </div> </div> </div> <div class="column is-4 BvBlock-PRICING__tier-wrapper"> <div class="BvBlock-PRICING__tier has-shadow js-bv-btn"> <h4 class="BvBlock-PRICING__tier-name is-hidden-tablet"> Enterprise </h4> <div class="BvBlock-PRICING__tier-desktop-content is-hidden-mobile js-bv-container"> <h4 class="BvBlock-PRICING__tier-name"> Enterprise </h4> <p class="BvBlock-PRICING__tier-subtitle"> Maximize your UGC program results </p> <div class="BvBlock-PRICING__tier-description"> <p>Optimize your results through expanded platform flexibility and premium Client Success offerings to personalize the shopping experience for your customers.</p> </div> </div> <div class="columns is-mobile is-hidden-tablet"> <div class="column is-10-mobile is-12-tablet"> <p class="BvBlock-PRICING__tier-subtitle"> Maximize your UGC program results </p> </div> <div class="column is-2-mobile is-hidden-tablet BvBlock-PRICING__btn-activate"> <img src="https://www.bazaarvoice.com/wp-content/themes/bazaarvoice-v2/images/blocks/pricing/plus-icon.svg" class="BvBlock-PRICING__btn-activate-img"> </div> </div> <div class="BvBlock-PRICING__hidden bv-hidden js-bv-hidden bv-show-tablet"> <div class="BvBlock-PRICING__tier-description is-hidden-tablet"> <p>Optimize your results through expanded platform flexibility and premium Client Success offerings to personalize the shopping experience for your customers.</p> </div> <div class="BvBlock-PRICING__tier-link"> <!-- Start CTA for tiers --> <a href="https://www.bazaarvoice.com/pricing/" target="_self" class="btn btn-secondary"> Learn more </a> </div> </div> </div> </div> </div> <!-- End multiple tiers --> <!-- Start footnotes --> <!-- End footnotes --> <!-- End tiers --> <!-- Start addons --> <!-- End addons --> <!-- Start support --> <!-- End support --> </div> </div> <!-- end modal--> </section> <section id="BvBlock-FAQ-block_7baf838582fee9c05d769943980f378e" class="BvBlock-FAQ"> <div class="bv-hidden js-bv-menu-item bv-menu-item" id="faqs">FAQs</div> <div class="container"> <div class="BvBlock-FAQ__wrapper"> <!-- Start Title --> <h3 class="BvBlock-FAQ__title"> Ratings & Reviews FAQs </h3> <!-- End Title --> <!-- Start accordion --> <div class="BvBlock-FAQ__accordion-wrapper"> <ul class="BvBlock-FAQ__accordion js-bv-accordion"> <li class="BvBlock-FAQ__accordion-item" id="bv-faq-question-1"> <h4 class="BvBlock-FAQ__accordion-title"> What is Bazaarvoice Ratings & Reviews? </h4> <div class="BvBlock-FAQ__accordion-text"> <p>Bazaarvoice Ratings & Reviews is designed to help brands and retailers collect, display, distribute, and receive product ratings and reviews. It enables brands and retailers to gather valuable feedback directly from their customers and showcase these insights everywhere that matters online. Brands can distribute content to retailers, and retailers can receive content from the brands.</p> </div> </li> <li class="BvBlock-FAQ__accordion-item" id="bv-faq-question-2"> <h4 class="BvBlock-FAQ__accordion-title"> How does Bazaarvoice Ratings & Reviews work? </h4> <div class="BvBlock-FAQ__accordion-text"> <p>Bazaarvoice Ratings & Reviews has four functions: Collect, Display, Distribute, and Receive.</p> <p><strong>For brands:</strong></p> <ul> <li>Collect allows brands to get authentic ratings and reviews from retailers and customers.</li> <li>Display lets brands show reviews on their websites.</li> <li>Distribute enables brands to share reviews with retailers across the Bazaarvoice Network.</li> </ul> <p><strong>For retailers:</strong></p> <ul> <li>Collect allows retailers to get authentic ratings and reviews from customers.</li> <li>Display lets retailers show reviews on their websites.</li> <li>Receive allows retailers to receive customer reviews from brands in the Bazaarvoice Network.</li> </ul> <p>These features work together to help businesses use customer insights to build trust and increase sales.</p> </div> </li> <li class="BvBlock-FAQ__accordion-item" id="bv-faq-question-3"> <h4 class="BvBlock-FAQ__accordion-title"> What are the different Bazaarvoice Ratings & Reviews packages, and how do they differ? </h4> <div class="BvBlock-FAQ__accordion-text"> <p>The platform offers various packages tailored to different business needs:</p> <p><strong>Essentials Package:</strong> Focuses on the basics of collecting, displaying, and receiving reviews with out-of-the-box templates, automated reporting, and standard support. It’s designed for businesses looking to start leveraging UGC without requiring extensive customization.</p> <p><strong>Advanced Package:</strong> Builds on the Essentials by adding more sophisticated features like the ability to collect reviews via text message, SEO benefits, deeper insights reporting, and more personalized support, including a designated client success manager.</p> <p><strong>Enterprise Package:</strong> Offers the most comprehensive set of features, including full API access for custom collection and display options, advanced content strategy consulting, and biannual performance reviews. It’s suited for businesses seeking a high degree of customization and strategic guidance.</p> <p>Each of these packages is available in various configurations to suit different aspects of UGC strategy, including Collect-only, Display-only, Distribute-only (except for the Enterprise level), and combinations thereof, ensuring any business can find a solution that matches their specific needs.</p> <p>For more information, see the <a href="https://www.bazaarvoice.com/legal/package-descriptions/">Package Descriptions</a> page.</p> </div> </li> <li class="BvBlock-FAQ__accordion-item" id="bv-faq-question-4"> <h4 class="BvBlock-FAQ__accordion-title"> What is the Bazaarvoice Network? </h4> <div class="BvBlock-FAQ__accordion-text"> <p>The Bazaarvoice Network is a global network of over 12,000+ brands and retailers. Our network connects shoppers with user-generated content like reviews, questions, photos, and videos. As the world’s largest shopping network, it reaches over 1.3 billion users monthly. </p> </div> </li> <li class="BvBlock-FAQ__accordion-item" id="bv-faq-question-5"> <h4 class="BvBlock-FAQ__accordion-title"> Can reviews from Bazaarvoice appear as rich snippets on Google? </h4> <div class="BvBlock-FAQ__accordion-text"> <p>Yes, Bazaarvoice integrates with Google to allow reviews to appear as rich snippets in search results, provided they meet Google’s guidelines.</p> </div> </li> </ul> </div> <!-- End accordion --> </div> </div> </section> <section id="bvblock-carousel-block_055335bc10876b9d7c52921899e6cec8" class="bvblock-carousel bvblock-carousel--layout-1"> <div class="bv-hidden js-bv-menu-item bv-menu-item" id="casestudies">Case studies</div> <div class="container"> <div class="bvblock-carousel__slider-wrapper bv-slider" data-slide-type="insights"> <div class="bvblock-carousel__slide"> <div class="columns"> <div class="column is-6"> <h2 class="bvblock-carousel__heading">Gigaset</h2> </div> </div> <div class="columns"> <div class="column is-5"> <p class="bvblock-carousel__summary">The European market leader for cordless phones, boosts conversion rates by 70%, decreases return rates by 20%, and refines the customer experience by leveraging Bazaarvoice’s product suite. </p> </div> </div> <div class="columns bvblock-carousel__slide-top-margin"> <div class="column is-8 bvblock-carousel__slide-highlight"> <div class="bvblock-carousel__brand-highlight"> <h3 class="bvblock-carousel__metric-heading">70%</h3> <p class="bvblock-carousel__metric-description">within 15 months of partnering with Bazaarvoice</p> </div> <img width="795" height="656" src="https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-800x659.png" class="bvblock-carousel__main-slider-image" alt="" decoding="async" loading="lazy" srcset="https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-800x659.png 800w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-1536x1265.png 1536w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-1220x1005.png 1220w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-1592x1311.png 1592w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-964x794.png 964w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-628x517.png 628w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-1098x904.png 1098w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-1440x1186.png 1440w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-720x593.png 720w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-432x356.png 432w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-1822x1500.png 1822w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-911x750.png 911w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-601x495.png 601w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-380x313.png 380w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-190x156.png 190w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-126x104.png 126w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-55x45.png 55w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-27x22.png 27w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-18x15.png 18w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-290x239.png 290w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-145x119.png 145w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-96x79.png 96w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-1030x848.png 1030w, https://media.bazaarvoice.com/Gigaset-HeroMeta-Hero-Image-515x424.png 515w" sizes="(max-width: 795px) 100vw, 795px" /> </div> <div class="column is-4 bvblock-carousel__slide-info"> <blockquote class="bvblock-carousel__quote">We now see a massive increase in the overall conversion rate, and this is no surprise. When we have products with a very low number of reviews, they’re not the best sellers. On the other hand, the more reviews they get, the more we sell. We are convinced that Bazaarvoice has played a big role in this increase.</blockquote> <p> <img class="bvblock-carousel__brand-logo" src="https://www.bazaarvoice.com/wp-content/uploads/2023/02/Gigaset_Logo_RGB.svg"> <span class="bvblock-carousel__quote-author-name">Joerg Bruehl</span> <span class="bvblock-carousel__quote-author-position">Senior Vice President of Marketing, Gigaset</span> <a class="btn btn-secondary" href="https://www.bazaarvoice.com/success-stories/gigaset/">See the case study</a> </p> </div> </div> </div> <div class="bvblock-carousel__slide"> <div class="columns"> <div class="column is-6"> <h2 class="bvblock-carousel__heading">Midland Radio</h2> </div> </div> <div class="columns"> <div class="column is-5"> <p class="bvblock-carousel__summary">The outdoor communications company increased revenue by boosting the number of reviews and leveraging UGC.</p> </div> </div> <div class="columns bvblock-carousel__slide-top-margin"> <div class="column is-8 bvblock-carousel__slide-highlight"> <div class="bvblock-carousel__brand-highlight"> <h3 class="bvblock-carousel__metric-heading">143%</h3> <p class="bvblock-carousel__metric-description">with user-generated content </p> </div> <img width="1200" height="1200" src="https://media.bazaarvoice.com/Midland-Radio-Hero.png" class="bvblock-carousel__main-slider-image" alt="" decoding="async" loading="lazy" srcset="https://media.bazaarvoice.com/Midland-Radio-Hero.png 1200w, https://media.bazaarvoice.com/Midland-Radio-Hero-768x768.png 768w, https://media.bazaarvoice.com/Midland-Radio-Hero-800x800.png 800w, https://media.bazaarvoice.com/Midland-Radio-Hero-964x964.png 964w, https://media.bazaarvoice.com/Midland-Radio-Hero-628x628.png 628w, https://media.bazaarvoice.com/Midland-Radio-Hero-1098x1098.png 1098w, https://media.bazaarvoice.com/Midland-Radio-Hero-720x720.png 720w, https://media.bazaarvoice.com/Midland-Radio-Hero-432x432.png 432w, https://media.bazaarvoice.com/Midland-Radio-Hero-1024x1024.png 1024w, https://media.bazaarvoice.com/Midland-Radio-Hero-750x750.png 750w, https://media.bazaarvoice.com/Midland-Radio-Hero-495x495.png 495w, https://media.bazaarvoice.com/Midland-Radio-Hero-380x380.png 380w, https://media.bazaarvoice.com/Midland-Radio-Hero-190x190.png 190w, https://media.bazaarvoice.com/Midland-Radio-Hero-126x126.png 126w, https://media.bazaarvoice.com/Midland-Radio-Hero-55x55.png 55w, https://media.bazaarvoice.com/Midland-Radio-Hero-27x27.png 27w, https://media.bazaarvoice.com/Midland-Radio-Hero-18x18.png 18w, https://media.bazaarvoice.com/Midland-Radio-Hero-290x290.png 290w, https://media.bazaarvoice.com/Midland-Radio-Hero-145x145.png 145w, https://media.bazaarvoice.com/Midland-Radio-Hero-96x96.png 96w, https://media.bazaarvoice.com/Midland-Radio-Hero-1030x1030.png 1030w, https://media.bazaarvoice.com/Midland-Radio-Hero-515x515.png 515w" sizes="(max-width: 1200px) 100vw, 1200px" /> </div> <div class="column is-4 bvblock-carousel__slide-info"> <blockquote class="bvblock-carousel__quote">We have Social Commerce enabled on all of our product pages that show our products being used by real people. And I think it really, really does help people with making a decision and seeing themselves using that product.</blockquote> <p> <img class="bvblock-carousel__brand-logo" src="https://media.bazaarvoice.com/midland-radio-vector.png"> <span class="bvblock-carousel__quote-author-name">Andrew Kinsman</span> <span class="bvblock-carousel__quote-author-position">Director of Marketing Shared Services, Midland Radio</span> <a class="btn btn-secondary" href="https://www.bazaarvoice.com/success-stories/midland-radio/">See the case study</a> </p> </div> </div> </div> <div class="bvblock-carousel__slide"> <div class="columns"> <div class="column is-6"> <h2 class="bvblock-carousel__heading">Rebel</h2> </div> </div> <div class="columns"> <div class="column is-5"> <p class="bvblock-carousel__summary">Discover how the sporting and leisure equipment, apparel, and footwear company upgraded its user-generated content (UGC) strategy and started seeing big results. </p> </div> </div> <div class="columns bvblock-carousel__slide-top-margin"> <div class="column is-8 bvblock-carousel__slide-highlight"> <div class="bvblock-carousel__brand-highlight"> <h3 class="bvblock-carousel__metric-heading">78% </h3> <p class="bvblock-carousel__metric-description">on products with reviews than those without</p> </div> <img width="796" height="796" src="https://media.bazaarvoice.com/Rebel-1200x1200-1-800x800.png" class="bvblock-carousel__main-slider-image" alt="" decoding="async" loading="lazy" srcset="https://media.bazaarvoice.com/Rebel-1200x1200-1-800x800.png 800w, https://media.bazaarvoice.com/Rebel-1200x1200-1-768x768.png 768w, https://media.bazaarvoice.com/Rebel-1200x1200-1-1536x1536.png 1536w, https://media.bazaarvoice.com/Rebel-1200x1200-1-2048x2048.png 2048w, https://media.bazaarvoice.com/Rebel-1200x1200-1-1220x1220.png 1220w, https://media.bazaarvoice.com/Rebel-1200x1200-1-1640x1640.png 1640w, https://media.bazaarvoice.com/Rebel-1200x1200-1-1592x1592.png 1592w, https://media.bazaarvoice.com/Rebel-1200x1200-1-964x964.png 964w, https://media.bazaarvoice.com/Rebel-1200x1200-1-628x628.png 628w, https://media.bazaarvoice.com/Rebel-1200x1200-1-1340x1340.png 1340w, https://media.bazaarvoice.com/Rebel-1200x1200-1-1098x1098.png 1098w, https://media.bazaarvoice.com/Rebel-1200x1200-1-1440x1440.png 1440w, https://media.bazaarvoice.com/Rebel-1200x1200-1-720x720.png 720w, https://media.bazaarvoice.com/Rebel-1200x1200-1-432x432.png 432w, https://media.bazaarvoice.com/Rebel-1200x1200-1-1024x1024.png 1024w, https://media.bazaarvoice.com/Rebel-1200x1200-1-1500x1500.png 1500w, https://media.bazaarvoice.com/Rebel-1200x1200-1-750x750.png 750w, https://media.bazaarvoice.com/Rebel-1200x1200-1-495x495.png 495w, https://media.bazaarvoice.com/Rebel-1200x1200-1-380x380.png 380w, https://media.bazaarvoice.com/Rebel-1200x1200-1-190x190.png 190w, https://media.bazaarvoice.com/Rebel-1200x1200-1-126x126.png 126w, https://media.bazaarvoice.com/Rebel-1200x1200-1-55x55.png 55w, https://media.bazaarvoice.com/Rebel-1200x1200-1-27x27.png 27w, https://media.bazaarvoice.com/Rebel-1200x1200-1-18x18.png 18w, https://media.bazaarvoice.com/Rebel-1200x1200-1-290x290.png 290w, https://media.bazaarvoice.com/Rebel-1200x1200-1-145x145.png 145w, https://media.bazaarvoice.com/Rebel-1200x1200-1-96x96.png 96w, https://media.bazaarvoice.com/Rebel-1200x1200-1-1030x1030.png 1030w, https://media.bazaarvoice.com/Rebel-1200x1200-1-515x515.png 515w" sizes="(max-width: 796px) 100vw, 796px" /> </div> <div class="column is-4 bvblock-carousel__slide-info"> <blockquote class="bvblock-carousel__quote">In an omni-channel environment, the voice of the customer plays a significant role in shaping brand perception and influencing customers' willingness to shop, as customer feedback and reviews can have a powerful impact on their buying decisions.</blockquote> <p> <img class="bvblock-carousel__brand-logo" src="https://media.bazaarvoice.com/Rebel-logo.svg"> <span class="bvblock-carousel__quote-author-name">Ben Anderson</span> <span class="bvblock-carousel__quote-author-position">Head of e-commerce, Rebel.</span> <a class="btn btn-secondary" href="https://www.bazaarvoice.com/success-stories/rebel/">See the case study</a> </p> </div> </div> </div> <div class="bvblock-carousel__slide"> <div class="columns"> <div class="column is-6"> <h2 class="bvblock-carousel__heading">Hardys</h2> </div> </div> <div class="columns"> <div class="column is-5"> <p class="bvblock-carousel__summary">The UK’s number one wine brand drove a significant volume of reviews and an increase in ratings by adopting an alternative review collection strategy.</p> </div> </div> <div class="columns bvblock-carousel__slide-top-margin"> <div class="column is-8 bvblock-carousel__slide-highlight"> <div class="bvblock-carousel__brand-highlight"> <h3 class="bvblock-carousel__metric-heading">23x</h3> <p class="bvblock-carousel__metric-description">at key retailers</p> </div> <img width="1200" height="1200" src="https://media.bazaarvoice.com/Hardys-Wines-hero.png" class="bvblock-carousel__main-slider-image" alt="" decoding="async" loading="lazy" srcset="https://media.bazaarvoice.com/Hardys-Wines-hero.png 1200w, https://media.bazaarvoice.com/Hardys-Wines-hero-768x768.png 768w, https://media.bazaarvoice.com/Hardys-Wines-hero-800x800.png 800w, https://media.bazaarvoice.com/Hardys-Wines-hero-964x964.png 964w, https://media.bazaarvoice.com/Hardys-Wines-hero-628x628.png 628w, https://media.bazaarvoice.com/Hardys-Wines-hero-1098x1098.png 1098w, https://media.bazaarvoice.com/Hardys-Wines-hero-720x720.png 720w, https://media.bazaarvoice.com/Hardys-Wines-hero-432x432.png 432w, https://media.bazaarvoice.com/Hardys-Wines-hero-1024x1024.png 1024w, https://media.bazaarvoice.com/Hardys-Wines-hero-750x750.png 750w, https://media.bazaarvoice.com/Hardys-Wines-hero-495x495.png 495w, https://media.bazaarvoice.com/Hardys-Wines-hero-380x380.png 380w, https://media.bazaarvoice.com/Hardys-Wines-hero-190x190.png 190w, https://media.bazaarvoice.com/Hardys-Wines-hero-126x126.png 126w, https://media.bazaarvoice.com/Hardys-Wines-hero-55x55.png 55w, https://media.bazaarvoice.com/Hardys-Wines-hero-27x27.png 27w, https://media.bazaarvoice.com/Hardys-Wines-hero-18x18.png 18w, https://media.bazaarvoice.com/Hardys-Wines-hero-290x290.png 290w, https://media.bazaarvoice.com/Hardys-Wines-hero-145x145.png 145w, https://media.bazaarvoice.com/Hardys-Wines-hero-96x96.png 96w, https://media.bazaarvoice.com/Hardys-Wines-hero-1030x1030.png 1030w, https://media.bazaarvoice.com/Hardys-Wines-hero-515x515.png 515w" sizes="(max-width: 1200px) 100vw, 1200px" /> </div> <div class="column is-4 bvblock-carousel__slide-info"> <blockquote class="bvblock-carousel__quote">We've captured a lot of reviews that we can use in our marketing collateral, and we're really pleased to report that it has led to an increase in advertising effectiveness in the form of better cost-per-click and more engagement. </blockquote> <p> <img class="bvblock-carousel__brand-logo" src="https://media.bazaarvoice.com/logo-2.png"> <span class="bvblock-carousel__quote-author-name">Alister Dell</span> <span class="bvblock-carousel__quote-author-position"> Digital Marketing Manager, Hardys</span> <a class="btn btn-secondary" href="https://www.bazaarvoice.com/success-stories/hardys/">See the case study</a> </p> </div> </div> </div> <div class="bvblock-carousel__slide"> <div class="columns"> <div class="column is-6"> <h2 class="bvblock-carousel__heading">Le Col</h2> </div> </div> <div class="columns"> <div class="column is-5"> <p class="bvblock-carousel__summary">The premium cycling gear company uses consumer reviews and images to create authentic connections with customers.</p> </div> </div> <div class="columns bvblock-carousel__slide-top-margin"> <div class="column is-8 bvblock-carousel__slide-highlight"> <div class="bvblock-carousel__brand-highlight"> <h3 class="bvblock-carousel__metric-heading">5X</h3> <p class="bvblock-carousel__metric-description">combining Bazaarvoice Ratings and Reviews and Galleries</p> </div> <img width="782" height="631" src="https://media.bazaarvoice.com/Lecol-case-study-feature.png" class="bvblock-carousel__main-slider-image" alt="" decoding="async" loading="lazy" srcset="https://media.bazaarvoice.com/Lecol-case-study-feature.png 782w, https://media.bazaarvoice.com/Lecol-case-study-feature-768x620.png 768w, https://media.bazaarvoice.com/Lecol-case-study-feature-628x507.png 628w, https://media.bazaarvoice.com/Lecol-case-study-feature-720x581.png 720w, https://media.bazaarvoice.com/Lecol-case-study-feature-432x349.png 432w, https://media.bazaarvoice.com/Lecol-case-study-feature-613x495.png 613w, https://media.bazaarvoice.com/Lecol-case-study-feature-380x307.png 380w, https://media.bazaarvoice.com/Lecol-case-study-feature-190x153.png 190w, https://media.bazaarvoice.com/Lecol-case-study-feature-126x102.png 126w, https://media.bazaarvoice.com/Lecol-case-study-feature-55x44.png 55w, https://media.bazaarvoice.com/Lecol-case-study-feature-27x22.png 27w, https://media.bazaarvoice.com/Lecol-case-study-feature-18x15.png 18w, https://media.bazaarvoice.com/Lecol-case-study-feature-290x234.png 290w, https://media.bazaarvoice.com/Lecol-case-study-feature-145x117.png 145w, https://media.bazaarvoice.com/Lecol-case-study-feature-96x77.png 96w, https://media.bazaarvoice.com/Lecol-case-study-feature-515x416.png 515w" sizes="(max-width: 782px) 100vw, 782px" /> </div> <div class="column is-4 bvblock-carousel__slide-info"> <blockquote class="bvblock-carousel__quote">I think Bazaarvoice is a great solution. It's proven its worth in supporting discovery, engagement, conversion, and increasing revenue for Le Col.</blockquote> <p> <img class="bvblock-carousel__brand-logo" src="https://media.bazaarvoice.com/le-col-logo.png"> <span class="bvblock-carousel__quote-author-name">Andrew Longley</span> <span class="bvblock-carousel__quote-author-position">Head of Digital at Le Col</span> <a class="btn btn-secondary" href="https://www.bazaarvoice.com/success-stories/le-col/">See the case study</a> </p> </div> </div> </div> <div class="bvblock-carousel__slide"> <div class="columns"> <div class="column is-6"> <h2 class="bvblock-carousel__heading">Hairhouse</h2> </div> </div> <div class="columns"> <div class="column is-5"> <p class="bvblock-carousel__summary">The beauty giant enlisted Bazaarvoice to implement Ratings and Reviews to provide social proof and build trust with shoppers browsing online and in-store.</p> </div> </div> <div class="columns bvblock-carousel__slide-top-margin"> <div class="column is-8 bvblock-carousel__slide-highlight"> <div class="bvblock-carousel__brand-highlight"> <h3 class="bvblock-carousel__metric-heading">35%</h3> <p class="bvblock-carousel__metric-description">on pages with reviews and highlights vs. pages with no reviews and highlights</p> </div> <img width="599" height="495" src="https://media.bazaarvoice.com/HairHouse_Hero-Image-601x495.png" class="bvblock-carousel__main-slider-image" alt="" decoding="async" loading="lazy" srcset="https://media.bazaarvoice.com/HairHouse_Hero-Image-432x356.png 432w, https://media.bazaarvoice.com/HairHouse_Hero-Image-380x313.png 380w, https://media.bazaarvoice.com/HairHouse_Hero-Image-190x156.png 190w, https://media.bazaarvoice.com/HairHouse_Hero-Image-126x104.png 126w, https://media.bazaarvoice.com/HairHouse_Hero-Image-55x45.png 55w, https://media.bazaarvoice.com/HairHouse_Hero-Image-27x22.png 27w, https://media.bazaarvoice.com/HairHouse_Hero-Image-18x15.png 18w, https://media.bazaarvoice.com/HairHouse_Hero-Image-290x239.png 290w, https://media.bazaarvoice.com/HairHouse_Hero-Image-145x119.png 145w, https://media.bazaarvoice.com/HairHouse_Hero-Image-96x79.png 96w" sizes="(max-width: 599px) 100vw, 599px" /> </div> <div class="column is-4 bvblock-carousel__slide-info"> <blockquote class="bvblock-carousel__quote">If you're collecting reviews, you'd like to show them off. On pages where we have lots of reviews, review highlights make it easier for customers to see that this is a trusted product</blockquote> <p> <img class="bvblock-carousel__brand-logo" src="https://media.bazaarvoice.com/Hairhouse-Logo_Black-1.png"> <span class="bvblock-carousel__quote-author-name">Ash Mehta</span> <span class="bvblock-carousel__quote-author-position"> Head of Digital & Technology at Hairhouse</span> <a class="btn btn-secondary" href="https://www.bazaarvoice.com/success-stories/hairhouse/">See the case study</a> </p> </div> </div> </div> </div> </div> </section></section> <p></p> </main> <div class="modal global-modal" id="global-modal" role="dialog" aria-label="Get Started"> <div class="modal-background js-bv-modal-close" data-target="global-modal"></div> <div class="modal-content"> <!-- CTA work --> <div class="modal-cta-container is-hidden-tablet"> <div class="modal-cta-button"> <h6 class="modal-cta-heading">Want to answer questions at retailer websites?</h6> <p class="modal-cta-body">Respond to consumer questions in real-time.</p> <a class="modal-cta-link" href="https://www.bazaarvoice.com/products/questions-and-answers/">Get started with Connections now</a> </div> <div class="modal-cta-button"> <h6 class="modal-cta-heading">Looking to sample and review products?</h6> <p class="modal-cta-body">Receive products from your favorite brands in exchange for honest reviews.</p> <a class="modal-cta-link" href="https://www.influenster.com/">Join our Influenster community</a> </div> </div> <!-- end CTA work --> <a href="#" class="global-modal-close js-bv-modal-close small-link" data-target="global-modal"> Close </a> <div class="columns modal-content-inner"> <div class="column is-12"> <div id="form"> <div class="columns global-modal-title"> <div class="column is-12"> <h4 class="global-title">Get started</h4> <p class="global-subtitle"> Tell us a little about yourself, and our sales team will be in touch shortly. </p> </div> </div> <form class="flag marketo-request-demo-form" data-form-type="demo" data-formId="2234" id="mktoForm_2234"> </form> <!-- CTA work --> <div class="modal-cta-container is-hidden-mobile"> <div class="modal-cta-button"> <h6 class="modal-cta-heading">Want to answer questions at retailer websites?</h6> <p class="modal-cta-body">Respond to consumer questions in real-time.</p> <a class="modal-cta-link" href="https://www.bazaarvoice.com/products/questions-and-answers/">Get started with Connections now</a> </div> <div class="modal-cta-button"> <h6 class="modal-cta-heading">Looking to sample and review products?</h6> <p class="modal-cta-body">Receive products from your favorite brands in exchange for honest reviews.</p> <a class="modal-cta-link" href="https://www.influenster.com/">Join our Influenster community</a> </div> </div> </div> <div class="form-completed" id="form-completed-2234" style="display: none"> <h4>Thank You</h4> <p> Thank you for your interest in Bazaarvoice. 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It enables brands and retailers to gather valuable feedback directly from their customers and showcase these insights everywhere that matters online. Brands can distribute content to retailers, and retailers can receive content from the brands." } }, { "@type": "Question", "@id": "https://www.bazaarvoice.com/products/ratings-and-reviews/#bv-faq-question-2", "name": "How does Bazaarvoice Ratings & Reviews work?", "position": 2, "url": "https://www.bazaarvoice.com/products/ratings-and-reviews/#bv-faq-question-2", "acceptedAnswer": { "@type": "Answer", "text": "Bazaarvoice Ratings & Reviews has four functions: Collect, Display, Distribute, and Receive.For brands:Collect allows brands to get authentic ratings and reviews from retailers and customers.Display lets brands show reviews on their websites.Distribute enables brands to share reviews with retailers across the Bazaarvoice Network.For retailers:Collect allows retailers to get authentic ratings and reviews from customers.Display lets retailers show reviews on their websites.Receive allows retailers to receive customer reviews from brands in the Bazaarvoice Network.These features work together to help businesses use customer insights to build trust and increase sales." } }, { "@type": "Question", "@id": "https://www.bazaarvoice.com/products/ratings-and-reviews/#bv-faq-question-3", "name": "What are the different Bazaarvoice Ratings & Reviews packages, and how do they differ?", "position": 3, "url": "https://www.bazaarvoice.com/products/ratings-and-reviews/#bv-faq-question-3", "acceptedAnswer": { "@type": "Answer", "text": "The platform offers various packages tailored to different business needs:Essentials Package: Focuses on the basics of collecting, displaying, and receiving reviews with out-of-the-box templates, automated reporting, and standard support. It’s designed for businesses looking to start leveraging UGC without requiring extensive customization.Advanced Package: Builds on the Essentials by adding more sophisticated features like the ability to collect reviews via text message, SEO benefits, deeper insights reporting, and more personalized support, including a designated client success manager.Enterprise Package: Offers the most comprehensive set of features, including full API access for custom collection and display options, advanced content strategy consulting, and biannual performance reviews. It’s suited for businesses seeking a high degree of customization and strategic guidance.Each of these packages is available in various configurations to suit different aspects of UGC strategy, including Collect-only, Display-only, Distribute-only (except for the Enterprise level), and combinations thereof, ensuring any business can find a solution that matches their specific needs.For more information, see the Package Descriptions page." } }, { "@type": "Question", "@id": "https://www.bazaarvoice.com/products/ratings-and-reviews/#bv-faq-question-4", "name": "What is the Bazaarvoice Network?", "position": 4, "url": "https://www.bazaarvoice.com/products/ratings-and-reviews/#bv-faq-question-4", "acceptedAnswer": { "@type": "Answer", "text": "The Bazaarvoice Network is a global network of over 12,000+ brands and retailers. Our network connects shoppers with user-generated content like reviews, questions, photos, and videos. As the world’s largest shopping network, it reaches over 1.3 billion users monthly. 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