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Obtenga orientaci贸n experta y resoluci贸n inmediata de problemas en cualquier momento y lugar." /><meta name="keywords" content="Soporte t茅cnico virtual, soporte t茅cnico remoto, asistencia remota, asistencia virtual, portal autoservicio, soporte guiado" /><link rel="canonical" href="https://diversey.com.es/es/diversey-servicenow" /><meta name="robots" content="index, follow" /><meta property="og:site_name" content="Diversey Spain" /><meta property="og:url" content="https://diversey.com.es/es/diversey-servicenow" /><meta property="og:title" content="Diversey ServiceNow | Diversey Spain" /><meta property="og:description" content="Presentamos Diversey ServiceNow- Soporte Virtual que le ayuda a poder reanudar la actividad de su negocio en cuesti贸n de minutos.聽Entendemos que cada segundo cuenta en sus operaciones, y cualquier interrupci贸n puede tener un impacto significativo en su eficiencia y rentabilidad. La inactividad no planificada puede costarle hasta 25 horas de productividad al mes. 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href="https://diversey.swiss/it-CH">IT-CH</a></span></li><li data-cd="TR"> <a href="https://diversey.com.tr">Turkey</a></li><li data-cd="UA"> <a href="https://diversey.com.ua">Ukraine</a></li><li data-cd="GB"> <a href="https://diversey.co.uk">United Kingdom</a></li></div><div class=" region-4 country-list" style=" display:none "><li data-cd="EG"> <a href="https://diversey.com.eg">Egypt</a></li><li data-cd="ET"> <a href="https://diversey.com.et">Ethiopia</a></li><li data-cd="IL"> <a href="https://diversey.co.il">Israel</a></li><li data-cd="KE"> <a href="https://diversey.co.ke">Kenya</a></li><li data-cd=""> <a href="https://diversey.mu">Mauricio</a></li><li data-cd=""> <a href="https://diversey.co.ma">Marruecos</a> <span class="lang"><span class="separator"> | </span><a href="https://diversey.co.ma/fr">FR</a></span></li><li data-cd="NG"> <a href="https://diversey.ng">Nigeria</a></li><li data-cd=""> <a href="https://diversey.rw">Ruanda</a></li><li data-cd="SA"> <a 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limpieza</a><div class="menu_link_content menu-link-contentprimary-nav-es view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"><div class="inner-box"></div></div></li><li class="menu-item"> <a href="/es/industry-sectors/gestion-de-instalaciones" data-drupal-link-system-path="node/4974">Gesti贸n de Instalaciones</a><div class="menu_link_content menu-link-contentprimary-nav-es view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"><div class="inner-box"></div></div></li><li class="menu-item"> <a href="/es/soluciones/supermercados-y-retail-0" data-drupal-link-system-path="node/4972">Supermercados y Retail</a><div class="menu_link_content menu-link-contentprimary-nav-es view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"><div class="inner-box"></div></div></li><li class="menu-item"> <a href="/es/sectores-industriales/sector-sanitario" data-drupal-link-system-path="node/4976">Sector Sanitario</a><div class="menu_link_content 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menu-type-default"><div class="inner-box"></div></div></li></ul></div></div></li><li class="menu-item menu-item--expanded"> <a href="/es/sostenibilidad" data-drupal-link-system-path="node/23">Sostenibilidad</a><div class="menu_link_content menu-link-contentprimary-nav-es view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"><div class="inner-box"><ul class="menu menu-level-1"><li class="menu-item"> <a href="/es/more-green" data-drupal-link-system-path="node/20424">Limpieza sostenible</a><div class="menu_link_content menu-link-contentprimary-nav-es view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"><div class="inner-box"></div></div></li><li class="menu-item"> <a href="/es/sostenibilidad" data-drupal-link-system-path="node/23">Compromiso de Sostenibilidad</a><div class="menu_link_content menu-link-contentprimary-nav-es view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"><div class="inner-box"></div></div></li><li class="menu-item"> <a href="/es/sostenibilidad/proteger" data-drupal-link-system-path="node/454">Proteger</a><div class="menu_link_content menu-link-contentprimary-nav-es view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"><div class="inner-box"></div></div></li><li class="menu-item"> <a href="/es/sostenibilidad/cuidar" data-drupal-link-system-path="node/18355">Cuidar</a><div class="menu_link_content menu-link-contentprimary-nav-es view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"><div class="inner-box"></div></div></li><li class="menu-item"> <a href="/es/sostenibilidad/soluciones-sostenibles-centradas-en-el-cliente-0" data-drupal-link-system-path="node/463">Mantener</a><div class="menu_link_content menu-link-contentprimary-nav-es view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"><div class="inner-box"></div></div></li><li class="menu-item"> <a href="/es/sustainability/programas-de-responsabilidad-social-corporativa" data-drupal-link-system-path="node/131">Programas de Responsabilidad Social Corporativa</a><div class="menu_link_content menu-link-contentprimary-nav-es view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"><div class="inner-box"></div></div></li><li class="menu-item"> <a href="/es/sostenibilidad/informe-de-sostenibilidad" data-drupal-link-system-path="node/133">Informe de Sostenibilidad</a><div class="menu_link_content menu-link-contentprimary-nav-es view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"><div class="inner-box"></div></div></li></ul></div></div></li><li class="menu-item"> <a href="/es/historias-de-exito" data-drupal-link-system-path="node/67">Historias de 脡xito</a><div class="menu_link_content menu-link-contentprimary-nav-es view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"><div class="inner-box"></div></div></li><li class="menu-item"> <a href="https://diversey.com.es/es/support">SUPPORT</a><div class="menu_link_content menu-link-contentprimary-nav-es view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"><div class="inner-box"></div></div></li></ul> </nav></div></div></div><div class="mobile-menus"> <span class="search-mb"> <i class="fa fa-search" aria-hidden="true"></i> </span> <a href="javascript:void(0)" class="mobile-nav"> <span class="menu-icon"> <i class="line"></i> <i class="line"></i> <i class="line"></i> </span> </a></div></div></div> </header><div class="highlighted"><div class="region region-highlighted"></div></div><div class="region region-pagetop"> <section class="views-element-container block block-views block-views-blockentry-page-block-2 clearfix" id="block-views-block-entry-page-block-2"><div class="form-group"><div class="hero-section view view-entry-page view-id-entry_page view-display-id-block_2 js-view-dom-id-14e1a51179f7b30dd6fe02b5bdcecf23a8c70e9a1778c8b50313732a13360004"><div class="view-content"><div class="views-row"><div class="hero-block"><h1 class="hero-title">聽<br />聽</h1></div><div class="hero-image"><span class="hero-image-overlay" data-style="rgba(0, 0, 0, 0.3)"></span><span class="desktop-hero-image"> <img loading="lazy" src="https://d1f2ieqjc8iqzi.cloudfront.net/s3fs-public/styles/2000_417/public/2023-06/key-visual-service-now.jpg?VersionId=Rj1Vp4UkA9KiGvcTSoRM0SZLJyrMWxfE&h=90bbdc08&itok=yfPh9ZiC" width="2000" height="417" alt="Diversey ServiceNow Header Image" typeof="Image" class="img-responsive lazyload" /></span><span class="mobile-hero-image"> <img loading="lazy" src="https://d1f2ieqjc8iqzi.cloudfront.net/s3fs-public/styles/mobile_image_crop_type_image_style/public/2023-06/key-visual-service-now.jpg?VersionId=xZg.ouKauR7_h7j2LDz4HpncBDwVZ0qz&itok=SJIp2Vl2" width="1440" height="298" alt="Diversey ServiceNow Header Image" typeof="Image" class="img-responsive lazyload" /> </span></div></div></div></div></div> </section><section class="views-exposed-form block block-views block-views-exposed-filter-blocksolr-home-page-search-page-1 clearfix" data-drupal-selector="views-exposed-form-solr-home-page-search-page-1" id="block-exposedformsolr-home-page-searchpage-1-2"><form action="/es/search" method="get" id="views-exposed-form-solr-home-page-search-page-1" accept-charset="UTF-8"><div class="form--inline form-inline clearfix"><div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-search-api-fulltext js-form-item-search-api-fulltext form-no-label form-group"> <input placeholder="Buscar" data-drupal-selector="edit-search-api-fulltext" class="form-text form-control" type="text" id="edit-search-api-fulltext" name="search_api_fulltext" value="" size="30" maxlength="128" /></div><div data-drupal-selector="edit-actions" class="form-actions form-group js-form-wrapper form-wrapper" id="edit-actions"><button data-drupal-selector="edit-submit-solr-home-page-search" class="button js-form-submit form-submit btn-default btn" type="submit" id="edit-submit-solr-home-page-search" value="Apply">Apply</button></div></div></form> </section></div><div class="content-main-section"><div class="region region-breadcrumb"><div data-drupal-messages-fallback class="hidden"></div></div> <section class="col-sm-12"> <a id="main-content"></a> <span class="mobile-filter-open"></span><div class="region region-content"> <article data-history-node-id="19664" about="/es/diversey-servicenow" class="sustainability full clearfix"><div class="details-pages"><div class="row col-sm-12"><div class="col-sm-4 col-xs-12 submenu"><div class="view-submenus"><div class="show-more-option hidden" data-value="0"></div><div class="show-more-items hidden" data-value=""></div><div><ul><li><div class="paragraph paragraph--type--text-submenu-block paragraph--view-mode--full"><div class="field field--name-field-link field--type-link field--label-hidden field--item"><a href="/es/contacto-es">Pregunte sobre Diversey ServiceNow</a></div></div></li></ul></div></div><div class="view-submenus download-resource"><ul><li><div class="paragraph paragraph--type--download-resource paragraph--view-mode--default"><div class="field field--name-field-download-resources field--type-link field--label-hidden field--item"><a href="https://d1f2ieqjc8iqzi.cloudfront.net/s3fs-public/2023-09/Copy%20of%20ServiceNow%20-%20%20flyer%20A4%20concepts%20%20-%20ES%20%282%29.pdf?VersionId=_YiicZdkb02xbtnBhOiHQS.SNxPbqUiC" target="_blank">Descargar el flyer de Diversey ServiceNow</a></div></div></li></ul></div></div><div class="col-sm-7 col-sm-offset-1 single-page-with-submenu"><div class="desc-sustain"><div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><h1>Presentamos Diversey ServiceNow<br />- Soporte Virtual que le ayuda a poder reanudar la actividad de su negocio en cuesti贸n de minutos.</h1><p>聽</p><p>Entendemos que cada segundo cuenta en sus operaciones, y cualquier interrupci贸n puede tener un impacto significativo en su eficiencia y rentabilidad. La inactividad no planificada puede costarle hasta 25 horas de productividad al mes. Es por eso que Diversey ServiceNow ofrece servicios virtuales de vanguardia y soluciones de soporte para reanudar r谩pidamente sus operaciones comerciales.</p><div class="video-embed-field-provider-vimeo video-embed-field-responsive-video form-group"><iframe width="854" height="480" frameborder="0" allowfullscreen="allowfullscreen" class="lazyload" data-src="https://player.vimeo.com/video/870306197?autoplay=0"></iframe></div><p>聽</p><a href="https://diversey.com.es/es/support"><img style="max-width:200px;" data-entity-uuid="0f44985f-65bd-44ec-8380-6499d1dae6b9" data-entity-type="file" alt="Services Self Service Icon" width="150" height="150" class="align-center lazyload" loading="lazy" data-src="https://d1f2ieqjc8iqzi.cloudfront.net/s3fs-public/inline-images/icon%20-%20blue%20-%20rectangle%20shape%20-%20self%20service.png?VersionId=vxa0cdlVVuezxPd7tpVrftqtaml.kD5A" /></a><h2>Portal de Autoservicio: Acceda a la asistencia virtual en cualquier momento y en cualquier lugar</h2><p>聽</p><p><strong>Conocimientos especializados en l铆nea, accesibles 24/7 en su dispositivo m贸vil</strong></p><ul><li>Resoluciones paso a paso que le permitir谩n reanudar la actividad de su negocio r谩pidamente.</li><li>Servicio de atenci贸n al cliente proactivo que proporciona asistencia online.</li><li>Los c贸digos de error, las alarmas y las alertas sencillas del equipo se resuelven f谩cilmente sin tener que esperar.</li></ul><p>聽</p><p><video autoplay="" loop="" muted="" class="align-center"><source src="https://s3.amazonaws.com/support.diversey.com/Zingtree/videos/servicenow-video.webm" type="video/webm"><source src="https://s3.amazonaws.com/support.diversey.com/Zingtree/videos/servicenow-video.mp4" type="video/mp4"></source></source></video></p><h5><a href="https://diversey.com.es/es/support" target="_blank" rel="noopener"><strong>Probar ahora</strong></a></h5><p>聽</p><a href="https://diversey.com.es/es/support"><img style="max-width:200px;" data-entity-uuid="71028da4-75ee-4084-8019-890e6e18ebb0" data-entity-type="file" alt="Services Guided Support Icon" width="150" height="150" class="align-center lazyload" loading="lazy" data-src="https://d1f2ieqjc8iqzi.cloudfront.net/s3fs-public/inline-images/icon%20-%20blue%20-%20rectangle%20shape%20-%20guided%20support.png?VersionId=m1_d4KI9sWNkFl3OpOTs4uis3rnfASyv" /></a><h2>Soporte Guiado: Un experto al alcance de su mano</h2><p>聽</p><ul><li>Experiencia personalizada; un experto de Diversey al alcance de su mano.</li><li>La realidad aumentada permite a nuestros expertos virtuales diagnosticar y en algunos casos resolver problemas de forma remota. De este modo puede reanudar la actividad en un corto espacio de tiempo.</li><li>Empod茅rese y aprenda a trav茅s de un diagn贸stico guiado. Incrementar谩 su conocimiento aplicativo sobre parte de su operativa.</li></ul><p>聽</p><p><img data-entity-uuid="654dbaf8-60bf-42c0-8e37-a9bddf390442" data-entity-type="file" alt="Guided Support Visual 1" width="45%" height="2160" loading="lazy" class="lazyload" data-src="https://d1f2ieqjc8iqzi.cloudfront.net/s3fs-public/inline-images/Guided%20Support%20visual1_3.png?VersionId=iSjTHZML6F1LA6lgJZjbaW4YHm4AL_Dg" /> 聽聽 <img data-entity-uuid="653b8160-48fc-45ec-a8cb-450f0e3a9408" data-entity-type="file" alt="Guided Support Visual 2" width="45%" height="2160" loading="lazy" class="lazyload" data-src="https://d1f2ieqjc8iqzi.cloudfront.net/s3fs-public/inline-images/Guided%20Support%20visual2_2.png?VersionId=_1v7n3Da1sKtFY83PVfMdVIRT6IPbtAV" /></p><p>聽</p><h5><a href="https://zingtree.com/live/620138526" target="_blank"><strong>Solicitar contacto</strong></a></h5><p>聽</p><a href="https://zingtree.com/live/620138526" aria-label="" id="" rel="" target="" title=""><img style="max-width:200px;" data-entity-uuid="6cc2dca2-6bf2-444f-9e40-3facb881f261" data-entity-type="file" alt="Services In Person Support Icon" width="150" height="150" class="align-center lazyload" loading="lazy" data-src="https://d1f2ieqjc8iqzi.cloudfront.net/s3fs-public/inline-images/icon%20-%20blue%20-%20rectangle%20shape%20-%20in%20person%20expert_0.png?VersionId=h6atsRNBrCliGvcpC.VjqEL9RZ7KbLMG" /></a><h2>Asistencia presencial: Experiencia integral cuando sea necesario</h2><p>聽</p><ul><li>Experiencia personalizada; un experto de Diversey al alcance de su mano.</li><li>La realidad aumentada permite a nuestros expertos virtuales diagnosticar y en algunos casos resolver problemas de forma remota. De este modo puede reanudar la actividad en un corto espacio de tiempo.</li><li>Empod茅rese y aprenda a trav茅s de un diagn贸stico guiado. Incrementar谩 su conocimiento aplicativo sobre parte de su operativa.</li><li>Si bien nuestras soluciones de asistencia virtual son muy efectivas, entendemos que en algunos casos, la mejor y 煤nica opci贸n posible es la asistencia personal. Nuestros completos servicios de asistencia presencial garantizan que reciba la experiencia y resoluci贸n oportuna de problemas requerida en su lugar de trabajo. Al integrar perfectamente la asistencia guiada con la asistencia presencial, brindamos una precisi贸n de diagn贸stico superior y resultados 贸ptimos, incluso cuando se justifica una visita in situ.</li></ul><p>聽</p><h5><a href="https://zingtree.com/live/620138526" target="_blank"><strong>Solicitar contacto</strong></a></h5><p>聽</p><h2>No deje que el tiempo de inactividad detenga sus operaciones.</h2><p>聽</p><p>Descubra las capacidades incomparables de Diversey ServiceNow y experimente la eficiencia y conveniencia de nuestras soluciones de asistencia virtual.</p><p>聽</p><p>Interact煤e sin problemas entre su organizaci贸n y la nuestra, tal como lo facilitan los principales portales B2C and B2B. 隆Simplemente escanee el c贸digo QR de su equipo, siga los sencillos pasos y reanude r谩pidamente sus operaciones comerciales!</p><p>聽</p><h2>Beneficios del servicio y soporte virtual:</h2><p>聽</p><ul><li><strong>Diagn贸stico inmediato:</strong>聽Nuestro soporte virtual le permite identificar problemas de forma inmediata, lo que le permite identificar r谩pidamente la causa del problema. Resoluci贸n inmediata: a trav茅s de nuestras soluciones de soporte virtual, puede experimentar una resoluci贸n r谩pida de problemas relacionados con los equipos, minimizando el tiempo de inactividad y maximizando la eficiencia operativa general.</li><li><strong>Reducci贸n del tiempo de inactividad:</strong>聽Al aprovechar el servicio y soporte virtual, sus operaciones est谩n preparadas para una mayor eficiencia, lo que resulta en importantes ahorros de costes y una mayor productividad.</li><li><strong>Reducci贸n de la huella de carbono:</strong>聽Nuestras iniciativas de asistencia virtual contribuyen a la reducci贸n de las emisiones de carbono, fomentando un medio ambiente sostenible y un impacto positivo en nuestro planeta. Eficiencia mejorada: el portal de autoservicio con soporte guiado permite el diagn贸stico instant谩neo y la resoluci贸n inmediata de problemas, minimizando el tiempo de inactividad y optimizando la eficiencia operativa.</li><li><strong>Ahorro de costes:</strong>聽Al resolver r谩pidamente los problemas relacionados con los equipos a trav茅s del soporte virtual, las organizaciones pueden reducir el tiempo de inactividad y los costes asociados, lo que genera ahorros significativos. Mayor productividad: con resoluciones paso a paso y orientaci贸n experta, los empleados pueden abordar los problemas r谩pidamente y volver al trabajo, maximizando la productividad general. Empoderamiento del conocimiento: a trav茅s del soporte guiado, los usuarios obtienen informaci贸n y educaci贸n valiosa a medida que avanzan a trav茅s del diagn贸stico, la implementaci贸n de la soluci贸n y el proceso retrospectivo, fomentando el aprendizaje y la mejora continua.</li><li><strong>Acceso remoto:</strong>聽Accesible 24/7 en su dispositivo m贸vil, el portal de autoservicio con soporte guiado brinda a los usuarios conveniencia y flexibilidad, permiti茅ndoles resolver problemas en cualquier momento y en cualquier lugar.</li><li><strong>Resoluci贸n r谩pida de problemas:</strong>聽Los c贸digos de error, las alarmas y las alertas sencillas del equipo se resuelven f谩cilmente sin tener que esperar el soporte in situ, lo que permite a las organizaciones reanudar las operaciones r谩pidamente. Integraci贸n perfecta el portal de autoservicio se integra perfectamente con el soporte presencial cuando es necesario, brindando experiencia integral y resoluci贸n oportuna de problemas en el lugar de trabajo del usuario.</li><li><strong>Mejora continua:</strong>聽Al aprovechar el soporte guiado, las organizaciones pueden identificar problemas recurrentes, analizar tendencias e implementar medidas preventivas, lo que conduce a una mejora continua de los procesos y la excelencia operativa.</li></ul></div> <section><div class="views-element-container form-group"><div class="pager-design industry-sector-grid view view-kbs-listing-for-content view-id-kbs_listing_for_content view-display-id-block_1 js-view-dom-id-80f16c852173ad1d4f3b8029c281a9cb25a21159adb9de46f4a2df15fc8a26ac"></div></div> </section></div></div></div> <section class="col-sm-12"></section> <section class="col-sm-12"></section> <section class="col-sm-12"></section><div class="after-downloadpromo"></div></div></article></div> 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