Help - Samsung Members

<!DOCTYPE html><html prefix="og: http://ogp.me/ns#" dir="ltr" lang="en" class="no-js"> <head> <title> Help - Samsung Members </title> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <link rel="icon" href="https://r1.community.samsung.com/html/@8B6DFB3BE2C6F09AC60BA0F98E517213/assets/favicon.ico" type="image/x-icon" /> <link rel="shortcut icon" href="https://r1.community.samsung.com/html/@8B6DFB3BE2C6F09AC60BA0F98E517213/assets/favicon.ico" type="image/x-icon" /> <meta name="naver-site-verification" content="059a37aae925db2a993a1fb8a4aa5d8fca3b7542" /> <meta content="width=device-width, initial-scale=1.0, user-scalable=yes" name="viewport"/><meta content="text/html; charset=UTF-8" http-equiv="Content-Type"/><link href="https://r1.community.samsung.com/t5/help/faqpage" rel="canonical"/> <link href="/skins/6577055/5d3a457c63e5a1b2f99b6e0bd248834b/samsunghq_skin_SPLIT_001.css" rel="stylesheet" type="text/css"/> <link href="/skins/6577055/5d3a457c63e5a1b2f99b6e0bd248834b/samsunghq_skin_SPLIT_002.css" rel="stylesheet" type="text/css"/> <link href="/skins/6577055/5d3a457c63e5a1b2f99b6e0bd248834b/samsunghq_skin_SPLIT_003.css" rel="stylesheet" type="text/css"/> <link href="/skins/6577055/5d3a457c63e5a1b2f99b6e0bd248834b/samsunghq_skin_SPLIT_004.css" rel="stylesheet" type="text/css"/> <link href="/skins/6577055/5d3a457c63e5a1b2f99b6e0bd248834b/samsunghq_skin_SPLIT_005.css" rel="stylesheet" type="text/css"/> <link href="/skins/6577055/5d3a457c63e5a1b2f99b6e0bd248834b/samsunghq_skin_SPLIT_006.css" rel="stylesheet" type="text/css"/> <link href="/skins/6577055/5d3a457c63e5a1b2f99b6e0bd248834b/samsunghq_skin_SPLIT_007.css" rel="stylesheet" type="text/css"/> <link href="/skins/6577055/5d3a457c63e5a1b2f99b6e0bd248834b/samsunghq_skin_SPLIT_008.css" rel="stylesheet" type="text/css"/> <link href="/skins/6577055/5d3a457c63e5a1b2f99b6e0bd248834b/samsunghq_skin_SPLIT_009.css" rel="stylesheet" type="text/css"/> <link href="/skins/6577055/5d3a457c63e5a1b2f99b6e0bd248834b/samsunghq_skin_SPLIT_010.css" rel="stylesheet" type="text/css"/> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <link rel="icon" href="https://r1.community.samsung.com/html/assets/faviconIII.png"/> <link rel="apple-touch-icon" href="https://r1.community.samsung.com/html/assets/favicon-app.gif"/> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "WebSite", "name" : "Samsung Community", "alternateName" : "Samsung Members Community", "url": "https://r1.community.samsung.com/", "potentialAction": { "@type": "SearchAction", "target": "https://r1.community.samsung.com/t5/forums/searchpage/tab/message?q={search_term_string}", "query-input": "required name=search_term_string" } } </script>  <script type="text/javascript" src="/t5/scripts/9D1BFA511D5C858CFD8C4215C53E4C07/lia-scripts-head-min.js"></script><script language="javascript" type="text/javascript">  </script><script type="text/javascript" src="/t5/scripts/D60EB96AE5FF670ED274F16ABB044ABD/lia-scripts-head-min.js"></script></head> <body class="lia-user-status-anonymous FaqPage lia-body" id="lia-body"> <div id="0F5-208-5" class="ServiceNodeInfoHeader"> </div> <div class="lia-page"> <center> <div class="MinimumWidthContainer"> <div class="min-width-wrapper"> <div class="min-width"> <div class="lia-content"> <div class="lia-browser-support-alert"> <div class="lia-browser-support-alert-text"> We no longer support Internet Explorer v10 and older, or you have compatibility view enabled. Disable Compatibility view, upgrade to a newer version, or use a different browser. </div> <div class="lia-browser-support-alert-close"> <a class="lia-link-navigation" rel="nofollow" id="dismissAlert" href="https://r1.community.samsung.com/t5/help/faqpage.liabase.basebody.browsersupportalert.dismissalert:dismissalert?ticket=B7co5ktaQM5P_-1"><span class="lia-img-close-small lia-fa-close lia-fa-small lia-fa" title="Dismiss this alert" alt="Dismiss this alert" aria-label="Dismiss this alert" role="img" id="display"></span></a> </div> </div> <div class="lia-quilt lia-quilt-faq-page lia-quilt-layout-one-column lia-top-quilt"> <div class="lia-quilt-row lia-quilt-row-header"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-common-header"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-quilt lia-quilt-header lia-quilt-layout-samsung-header lia-component-quilt-header"> <div class="lia-quilt-row lia-quilt-row-main-row"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-main-header"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <header class="samsung-global-nav-bar"> <div class="samsung-global-nav-bar-wrapper"> <div class="eyebrow"> <ul> </ul> </div> <div class="main"> <div class="logo"> <a href="/" title="Samsung Members"><img src="https://r1.community.samsung.com/html/@0FD5BE38F4BD3B6F4C125F41167F184E/assets/logo_samsung.svg" title="Samsung Members" /></a> </div> <div class="actions"> <nav class="samsung-global-nav-bar-menu" role="navigation"> <span class="mobile-nav-button"></span> <ul> <li class="home-link "> <div> <a href="/" title="Community Home"> Community Home </a> <span class="indicator"></span> </li> <li class="has-children cols-4 depth-0"> <div> <a href="/t5/korea/ct-p/kr" title="Korea">Korea</a> <span class="indicator has-children"></span> </div> <ul class="depth-1" data-cols="4"> <li class="sub-header has-children"> <a href="/t5/%EC%BB%A4%EB%AE%A4%EB%8B%88%ED%8B%B0/ct-p/kr-community" title="커뮤니티">커뮤니티</a> <ul class="depth2"> <li><a href="/t5/%EB%AA%A8%EB%B0%94%EC%9D%BC/ct-p/kr-community-sp">모바일</a></li> <li><a href="/t5/%EC%84%9C%EB%B9%84%EC%8A%A4/ct-p/kr-community-svc">서비스</a></li> <li><a href="/t5/%EC%86%90%EC%89%AC%EC%9A%B4-%ED%95%B4%EA%B2%B0-%EB%B0%A9%EB%B2%95/bg-p/kr-community-UntactCare">손쉬운 해결 방법</a></li> <li><a href="/t5/%EA%B0%A4%EB%9F%AC%EB%A6%AC-%EC%BB%AC%EB%A0%89%EC%85%98/bg-p/kr-community-gcollection">갤러리 컬렉션</a></li> <li><a href="/t5/camcyclopedia/bg-p/kr-community-CamCyclopedia">CamCyclopedia</a></li> <li><a href="/t5/%EC%9C%A0%EC%9A%A9%ED%95%9C-%EA%B0%80%EC%A0%84-%EC%A0%95%EB%B3%B4/bg-p/kr-community-HomeAppliances">유용한 가전 정보</a></li> <li><a href="/t5/%EA%B8%B0%ED%83%80/ct-p/kr-community-others">기타</a></li> </ul> </li> <li class="sub-header has-children"> <a href="/t5/%EA%B0%A4%EB%9F%AD%EC%8B%9C-%EA%B0%A4%EB%9F%AC%EB%A6%AC/ct-p/kr-gg" title="갤럭시 갤러리">갤럭시 갤러리</a> <ul class="depth2"> <li><a href="/t5/%EA%B0%A4%EB%9F%AC%EB%A6%AC/bd-p/kr-gg-general">갤러리</a></li> <li><a href="/t5/penup-%EA%B0%A4%EB%9F%AC%EB%A6%AC/bd-p/kr-gg-penup">PENUP 갤러리</a></li> </ul> </li> <li class="sub-header has-children"> <a href="/t5/%EC%BD%98%ED%85%8C%EC%8A%A4%ED%8A%B8/ct-p/kr-contest" title="콘테스트">콘테스트</a> <ul class="depth2"> <li><a href="/t5/%EC%82%BC%EC%84%B1%EB%A9%A4%EB%B2%84%EC%8A%A4-%EC%88%98%ED%97%98%EC%83%9D-%EC%9D%91%EC%9B%90-%EC%9D%B4%EB%B2%A4%ED%8A%B8/con-p/cheerup241122">삼성멤버스 수험생 응원 이벤트 !</a></li> <li><a href="/t5/2024-%EA%B0%A4%EB%9F%AD%EC%8B%9C%EC%99%80-%ED%95%A8%EA%BB%98%ED%95%98%EB%8A%94-%EA%B0%80%EC%9D%84-%EC%82%AC%EC%A7%84%EC%A0%84/con-p/kr-contest-fallexhibition241024">2024 갤럭시와 함께하는 가을 사진전 !</a></li> <li><a href="/t5/%EA%B0%A4%EB%9F%AD%EC%8B%9C-ai%EC%99%80-%ED%95%A8%EA%BB%98-%EC%83%81%EC%83%81%EC%9D%B4-%EC%9E%91%ED%92%88%EC%9D%B4-%EB%90%98%EB%8A%94-%EC%88%9C%EA%B0%84-%EC%8A%A4%EC%BC%80%EC%B9%98-%EB%B3%80%ED%99%98/con-p/kr-contest-curator241023">갤럭시 AI와 함께 상상이 작품이 되는 순간 ‘스케치 변환’ 콘테스트 !</a></li> <li><a href="/t5/galaxy-watch7-watch-ultra-%EB%A6%AC%EB%B7%B0-%EC%B1%8C%EB%A6%B0%EC%A7%80/con-p/kr-contest-curator240911">Galaxy Watch7 | Watch Ultra 리뷰 챌린지 !</a></li> <li><a href="/t5/%EB%91%90%EA%B7%BC%EB%91%90%EA%B7%BC-%EC%96%B8%EB%B0%95%EC%8B%B1-galaxy-z-fold6-z-flip6/con-p/kr-contest-curator240719">두근두근 언박싱! Galaxy Z Fold6 | Z Flip6 사용 후기 콘테스트 !</a></li> <li><a href="/t5/%EC%9D%B8%EC%A6%9D%EC%83%B7-%EC%B1%8C%EB%A6%B0%EC%A7%80-%EA%B0%A4%EB%9F%AD%EC%8B%9C-%EC%96%B8%ED%8C%A9-%EC%B4%88%EB%8C%80%EC%9E%A5%EC%9D%84-%EC%B0%BE%EC%95%84%EB%9D%BC/con-p/kr-contest-curator240626">인증샷 챌린지, 갤럭시 언팩 초대장을 찾아라 !</a></li> <li><a href="/t5/%EC%82%BC%EC%84%B1%EB%A9%A4%EB%B2%84%EC%8A%A4-%EB%A6%AC%EB%B7%B0%EC%99%95-%EC%BD%98%ED%85%8C%EC%8A%A4%ED%8A%B8/con-p/kr-contest-reviewking240620">삼성멤버스 리뷰왕 콘테스트 !</a></li> <li><a href="/t5/%EA%B0%A4%EB%9F%AD%EC%8B%9C-%EC%B9%B4%EB%A9%94%EB%9D%BC%EB%A1%9C-%EB%8B%B4%EC%9D%80-%EC%9D%BC%EC%83%81-%EC%82%AC%EC%A7%84%EC%A0%84/con-p/kr-contest-dailyphoto240531">갤럭시 카메라로 담은 일상 사진전 !</a></li> <li><a href="/t5/%EA%B0%A4%EB%9F%AD%EC%8B%9C-s24-%EC%8B%9C%EB%A6%AC%EC%A6%88%EC%99%80-%ED%95%A8%EA%BB%98%ED%95%98%EB%8A%94-%EC%83%9D%EC%84%B1%ED%98%95-%ED%8E%B8%EC%A7%91-%EC%B1%8C%EB%A6%B0%EC%A7%80/con-p/kr-contest-AiEdit240313">갤럭시 S24 시리즈와 함께하는, 생성형 편집 챌린지 !</a></li> <li><a href="/t5/%EC%83%88-%EC%B6%9C%EB%B0%9C-%EC%83%88-%EA%B2%B0%EC%8B%AC-%EC%9D%B4%EB%B2%A4%ED%8A%B8/con-p/kr-contest-freshstart-240308">새 출발 새 결심 이벤트</a></li> <li><a href="/t5/%EA%B0%A4%EB%9F%AD%EC%8B%9C-s24-%EC%8B%9C%EB%A6%AC%EC%A6%88-%EC%B2%B4%ED%97%98-%ED%9B%84%EA%B8%B0-%EB%82%B4%EA%B0%80-%EB%A7%8C%EB%82%9C-%EA%B0%A4%EB%9F%AD%EC%8B%9C-ai/con-p/kr-contest-galaxys24AI">갤럭시 S24 시리즈 체험 후기, 내가 만난 갤럭시 AI</a></li> <li><a href="/t5/2024-%EC%83%88%ED%95%B4-%EC%9D%91%EC%9B%90-%EB%A6%B4%EB%A0%88%EC%9D%B4/con-p/kr-contest-2024Feb">2024 새해 응원 릴레이</a></li> <li><a href="/t5/%ED%95%A8%EA%BB%98%ED%95%B4%EC%9A%94-%EA%B0%A4%EB%9F%AD%EC%8B%9C-%EC%96%B8%ED%8C%A9-2024/con-p/kr-contest-curator240118">함께해요, 갤럭시 언팩 2024 !</a></li> <li><a href="/t5/%EB%82%B4%EB%A7%B5%EB%82%B4%EB%B7%B0-%EB%82%B4-%EC%A7%91%EC%9D%84-%ED%95%9C%EB%88%88%EC%97%90/con-p/kr-contest-smartthings240105">내맵내뷰, 내 집을 한눈에!</a></li> <li><a href="/t5/%EC%9A%B0%EB%A6%AC%EC%A7%91-%EB%9A%B1%EB%83%A5%EC%9D%B4%EB%A5%BC-%EB%B6%80%ED%83%81%ED%95%B4/con-p/kr-contest-smartthings231124">우리집 뚱냥이를 부탁해</a></li> <li><a href="/t5/%EC%8A%A4%EB%A7%88%ED%8A%B8%ED%83%9C%EA%B7%B82%EB%A1%9C-%ED%9B%85-%EA%B1%B8%EC%96%B4%EB%9D%BC/con-p/kr-contest-smartthings231107">스마트태그2로 훅~ 걸어라 !</a></li> <li><a href="/t5/%ED%95%A8%EA%BB%98-%EC%9D%B4%EC%95%BC%EA%B8%B0%ED%95%B4%EC%9A%94-%EA%B0%A4%EB%9F%AD%EC%8B%9C-z-%ED%8F%B4%EB%93%9C5-%ED%94%8C%EB%A6%BD5-%EB%A6%AC%EC%96%BC-%EB%A6%AC%EB%B7%B0-%EC%B1%8C%EB%A6%B0%EC%A7%80/con-p/kr-contest-galaxyz231004">함께 이야기해요! 갤럭시 Z 폴드5｜플립5 리얼 리뷰 챌린지 !</a></li> <li><a href="/t5/%ED%95%A8%EA%BB%98-%EC%9D%B4%EC%95%BC%EA%B8%B0%ED%95%B4%EC%9A%94-%EA%B0%A4%EB%9F%AD%EC%8B%9C-%ED%83%AD%EA%B3%BC-%ED%95%A8%EA%BB%98%ED%95%98%EB%8A%94-%EB%85%B8%ED%8A%B8-%ED%95%84%EA%B8%B0-%EC%B1%8C%EB%A6%B0%EC%A7%80/con-p/kr-contest-tablet230913">함께 이야기해요! 갤럭시 탭과 함께하는 노트 필기 챌린지 !</a></li> <li><a href="/t5/%ED%95%A8%EA%BB%98-%EC%9D%B4%EC%95%BC%EA%B8%B0%ED%95%B4%EC%9A%94-%EA%B0%A4%EB%9F%AD%EC%8B%9C-%EC%9B%8C%EC%B9%98%EC%99%80-%ED%95%A8%EA%BB%98%ED%95%98%EB%8A%94-%EA%B1%B4%EA%B0%95%EA%B4%80%EB%A6%AC-%EC%B1%8C%EB%A6%B0%EC%A7%80/con-p/kr-contest-watch230830">함께 이야기해요! 갤럭시 워치와 함께하는 건강관리 챌린지 !</a></li> <li><a href="/t5/%EB%86%80-%EB%95%90-%EB%AD%90%ED%95%B4-instant-plays-%EA%B0%80%EB%B3%8D%EA%B2%8C-%ED%95%9C%ED%8C%90-go/con-p/kr-contest-gamelauncher230817">놀 땐 뭐해? ! Instant Plays 가볍게 한판 Go~!</a></li> <li><a href="/t5/%EC%BD%98%ED%85%8C%EC%8A%A4%ED%8A%B8/ct-p/kr-contest" title="View All" class="view-all">View All</a></li> </ul> </li> </ul> </li> <li class="has-children cols-4 depth-0"> <div> <a href="/t5/japan/ct-p/jp" title="Japan">Japan</a> <span class="indicator has-children"></span> </div> <ul class="depth-1" data-cols="4"> <li class="sub-header has-children"> <a href="/t5/%E3%82%B3%E3%83%9F%E3%83%A5%E3%83%8B%E3%83%86%E3%82%A3/ct-p/jp-community" title="コミュニティ">コミュニティ</a> <ul class="depth2"> <li><a href="/t5/%E8%A3%BD%E5%93%81%E3%83%AC%E3%83%93%E3%83%A5%E3%83%BC/ct-p/jp-community-pr">製品レビュー</a></li> <li><a href="/t5/%E8%B3%AA%E5%95%8F-%E7%9B%B8%E8%AB%87/ct-p/jp-community-sp">質問＆相談</a></li> <li><a href="/t5/%E5%85%AC%E5%BC%8F%E3%81%8A%E7%9F%A5%E3%82%89%E3%81%9B/bg-p/jp-community-offical">公式お知らせ</a></li> <li><a href="/t5/%E5%85%B1%E6%9C%89-%E6%8F%90%E6%A1%88/ct-p/jp-community-ss">共有＆提案</a></li> <li><a href="/t5/%E3%82%A4%E3%83%99%E3%83%B3%E3%83%88/ct-p/jp-community-ev">イベント</a></li> </ul> </li> <li class="sub-header has-children"> <a href="/t5/%E3%82%AE%E3%83%A3%E3%83%A9%E3%83%AA%E3%83%BC/ct-p/jp-gg" title="ギャラリー">ギャラリー</a> <ul class="depth2"> <li><a href="/t5/%E3%82%AE%E3%83%A3%E3%83%A9%E3%83%AA%E3%83%BC/bd-p/jp-gg-general">ギャラリー</a></li> <li><a href="/t5/s%E3%83%9A%E3%83%B3%E3%82%AE%E3%83%A3%E3%83%A9%E3%83%AA%E3%83%BC/bd-p/jp-gg-spen">Sペンギャラリー</a></li> <li><a href="/t5/%E3%82%A4%E3%83%81%E6%8A%BC%E3%81%97%E3%83%95%E3%82%A9%E3%83%88/bd-p/jp-gg-photo">イチ押しフォト</a></li> </ul> </li> <li class="sub-header has-children"> <a href="/t5/%E3%82%B3%E3%83%B3%E3%83%86%E3%82%B9%E3%83%88/ct-p/jp-contest" title="コンテスト">コンテスト</a> <ul class="depth2"> <li><a href="/t5/galaxy-ai%E3%82%92%E4%BD%BF%E3%81%84%E5%80%92%E3%81%9B-how-to-collection/con-p/JP-contest-winter2024">Galaxy AIを使い倒せ！HOW TO COLLECTION(11/1-12/15)</a></li> <li><a href="/t5/best-shot%E3%82%B3%E3%83%B3%E3%83%86%E3%82%B9%E3%83%88-4-19-5-21/con-p/JP-contest-spring2024">Best Shotコンテスト(4/19-5/21)</a></li> <li><a href="/t5/galaxy%E3%82%92%E4%BD%BF%E3%81%84%E5%80%92%E3%81%9B-how-to-collection-12/con-p/JP-contest-winter2023">Galaxyを使い倒せ！HOW TO COLLECTION(12/5-1/27)</a></li> <li><a href="/t5/best-shot%E3%82%B3%E3%83%B3%E3%83%86%E3%82%B9%E3%83%88-9-27-11-10/con-p/JP-contest-autumn2023">Best Shotコンテスト(9/27-11/10)</a></li> <li><a href="/t5/best-shot%E3%82%B3%E3%83%B3%E3%83%86%E3%82%B9%E3%83%88-4-20-5-31/con-p/JP-contest-spring2023">Best Shotコンテスト(4/20-5/31)</a></li> <li><a href="/t5/best-shot%E3%82%B3%E3%83%B3%E3%83%86%E3%82%B9%E3%83%88-11-1-12-5/con-p/JP-contest-winter-2022">Best Shotコンテスト(11/1-12/5)</a></li> <li><a href="/t5/best-shot%E3%82%B3%E3%83%B3%E3%83%86%E3%82%B9%E3%83%88-6-20-7-31/con-p/JP-contest-summer-2022">Best Shotコンテスト(6/20-7/31)</a></li> <li><a href="/t5/best-shot%E3%82%B3%E3%83%B3%E3%83%86%E3%82%B9%E3%83%88-4-27-5-25/con-p/jp-contest-bestshotspring2022">Best Shotコンテスト(4/27-5/25)</a></li> <li><a href="/t5/best-shot%E3%82%B3%E3%83%B3%E3%83%86%E3%82%B9%E3%83%88/con-p/jp-contest-bestshotspring">Best Shotコンテスト</a></li> </ul> </li> </ul> </li> <li class="has-children cols-4 depth-0"> <div> <a href="/t5/chile/ct-p/cl" title="Chile">Chile</a> <span class="indicator has-children"></span> </div> <ul class="depth-1" data-cols="4"> <li class="sub-header has-children"> <a href="/t5/comunidad/ct-p/cl-community" title="Comunidad">Comunidad</a> <ul class="depth2"> <li><a href="/t5/smartphones/ct-p/cl-community-sp">Smartphones</a></li> <li><a href="/t5/servicio/ct-p/cl-community-svc">Servicio</a></li> <li><a href="/t5/tablets/bd-p/cl-community-tab">Tablets</a></li> <li><a href="/t5/wearables/bd-p/cl-community-wear">Wearables</a></li> <li><a href="/t5/promociones/bd-p/cl-community-promo">Promociones</a></li> <li><a href="/t5/principios-de-la-comunidad/bd-p/cl-news">Principios de la Comunidad</a></li> <li><a href="/t5/otros/bd-p/cl-community-other">Otros</a></li> </ul> </li> <li class="sub-header has-children"> <a href="/t5/galer%C3%ADa-galaxy/ct-p/cl-gg" title="Galería Galaxy">Galería Galaxy</a> <ul class="depth2"> <li><a href="/t5/galer%C3%ADa-galaxy/bd-p/cl-gg-general">Galería Galaxy</a></li> </ul> </li> </ul> </li> <li class="has-children cols-4 depth-0"> <div> <a href="/t5/canada/ct-p/ca" title="Canada">Canada</a> <span class="indicator has-children"></span> </div> <ul class="depth-1" data-cols="4"> <li class="sub-header has-children"> <a href="/t5/community/ct-p/ca-community" title="Community">Community</a> <ul class="depth2"> <li><a href="/t5/smartphones/ct-p/ca-community-sp">Smartphones</a></li> <li><a href="/t5/services/ct-p/ca-community-svc">Services</a></li> <li><a href="/t5/tablets/bd-p/ca-community-tab">Tablets</a></li> <li><a href="/t5/wearables/bd-p/ca-community-wear">Wearables</a></li> <li><a href="/t5/promotions/bd-p/ca-community-promo">Promotions</a></li> <li><a href="/t5/community-guidelines/bd-p/ca-news">Community Guidelines</a></li> <li><a href="/t5/others/bd-p/ca-community-other">Others</a></li> <li><a href="/t5/computing/ct-p/ca-community-cmp">Computing</a></li> <li><a href="/t5/solutions-tips/bd-p/solutions-and-tips">Solutions & Tips</a></li> </ul> </li> <li class="sub-header has-children"> <a href="/t5/galaxy-gallery/ct-p/ca-gg" title="Galaxy Gallery">Galaxy Gallery</a> <ul class="depth2"> <li><a href="/t5/galaxy-gallery/bd-p/ca-gg-general">Galaxy Gallery</a></li> </ul> </li> <li class="sub-header has-children"> <a href="/t5/lifestyle/ct-p/ca-lifes" title="Lifestyle">Lifestyle</a> <ul class="depth2"> <li><a href="/t5/gaming/ct-p/ca-lifes-gaming">Gaming</a></li> <li><a href="/t5/photography/ct-p/ca-lifes-photo">Photography</a></li> </ul> </li> </ul> </li> <li class="has-children cols-4 depth-0"> <div> <a href="/t5/mexico/ct-p/mx" title="Mexico">Mexico</a> <span class="indicator has-children"></span> </div> <ul class="depth-1" data-cols="4"> <li class="sub-header has-children"> <a href="/t5/comunidad/ct-p/mx-community" title="Comunidad">Comunidad</a> <ul class="depth2"> <li><a href="/t5/smartphones/ct-p/mx-community-sp">Smartphones</a></li> <li><a href="/t5/ecosistema/ct-p/EcosistemaGalaxy">Ecosistema</a></li> <li><a href="/t5/din%C3%A1micas-y-promociones/bd-p/mx-community-promo">Dinámicas y Promociones</a></li> <li><a href="/t5/eventos/bd-p/Eventos">Eventos</a></li> <li><a href="/t5/noticias/bd-p/mx-news">Noticias</a></li> <li><a href="/t5/consejos-y-tutoriales/bg-p/mx-community-tips">Consejos y Tutoriales</a></li> <li><a href="/t5/otros/bd-p/mx-community-other">Otros</a></li> <li><a href="/t5/aplicaciones-y-servicios/ct-p/mx-community-svc">Aplicaciones y Servicios</a></li> </ul> </li> <li class="sub-header has-children"> <a href="/t5/galer%C3%ADa-galaxy/ct-p/mx-gg" title="Galería Galaxy">Galería Galaxy</a> <ul class="depth2"> <li><a href="/t5/galer%C3%ADa-galaxy/bd-p/mx-gg-general">Galería Galaxy</a></li> </ul> </li> </ul> </li> <li class="has-children cols-4 depth-0"> <div> <a href="/t5/peru/ct-p/pe" title="Peru">Peru</a> <span class="indicator has-children"></span> </div> <ul class="depth-1" data-cols="4"> <li class="sub-header has-children"> <a href="/t5/comunidad/ct-p/pe-community" title="Comunidad">Comunidad</a> <ul class="depth2"> <li><a href="/t5/smartphones/ct-p/pe-community-sp">Smartphones</a></li> <li><a href="/t5/servicio/ct-p/pe-community-svc">Servicio</a></li> <li><a href="/t5/tablets/bd-p/pe-community-tab">Tablets</a></li> <li><a href="/t5/accesorios/bd-p/pe-community-wear">Accesorios</a></li> <li><a href="/t5/promociones/bd-p/pe-community-promo">Promociones</a></li> <li><a href="/t5/principios-de-la-comunidad/bd-p/pe-news">Principios de la Comunidad</a></li> <li><a href="/t5/otros/bd-p/pe-community-other">Otros</a></li> </ul> </li> <li class="sub-header has-children"> <a href="/t5/galer%C3%ADa-galaxy/ct-p/pe-gg" title="Galería Galaxy">Galería Galaxy</a> <ul class="depth2"> <li><a href="/t5/galer%C3%ADa-galaxy/bd-p/pe-gg-general">Galería Galaxy</a></li> </ul> </li> <li class="sub-header has-children"> <a href="/t5/empty-content/ct-p/pe-empty-content" title="Empty Content">Empty Content</a> <ul class="depth2"> <li><a href="/t5/foto/bd-p/pe-foto">Foto</a></li> <li><a href="/t5/video/bd-p/pe-video">Video</a></li> </ul> </li> </ul> </li> <li class="has-children cols-4 depth-0"> <div> <a href="/t5/indonesia/ct-p/id" title="Indonesia">Indonesia</a> <span class="indicator has-children"></span> </div> <ul class="depth-1" data-cols="4"> <li class="sub-header has-children"> <a href="/t5/community/ct-p/id-community" title="Community">Community</a> <ul class="depth2"> <li><a href="/t5/smartphones/ct-p/id-community-sp">Smartphones</a></li> <li><a href="/t5/news-announcements/bd-p/Activities">News & Announcements</a></li> <li><a href="/t5/suggestion/bd-p/id-community-suggestion">Suggestion</a></li> <li><a href="/t5/tablets/bd-p/id-community-tab">Tablets</a></li> <li><a href="/t5/wearables/bd-p/id-community-wear">Wearables</a></li> <li><a href="/t5/apps-services/bd-p/id-community-services">Apps & Services</a></li> <li><a href="/t5/home-living/bd-p/id-community-homeliving">Home Living</a></li> <li><a href="/t5/nft/bd-p/id-community-NFT">NFT</a></li> <li><a href="/t5/photography/bd-p/id-community-photography">Photography</a></li> <li><a href="/t5/gaming/bd-p/id-community-gaming">Gaming</a></li> <li><a href="/t5/support/bd-p/id-community-support">Support</a></li> <li><a href="/t5/others/bd-p/id-community-other">Others</a></li> <li><a href="/t5/camcyclopedia/bd-p/CamCyclopedia">CamCyclopedia</a></li> </ul> </li> <li class="sub-header has-children"> <a href="/t5/galaxy-gallery/ct-p/id-gg" title="Galaxy Gallery">Galaxy Gallery</a> <ul class="depth2"> <li><a href="/t5/galaxy-gallery/bd-p/id-gg-general">Galaxy Gallery</a></li> </ul> </li> <li class="sub-header has-children"> <a href="/t5/contest/ct-p/id-contest" title="Contest">Contest</a> <ul class="depth2"> <li><a href="/t5/galaxy-s24-fe-photo-contest/con-p/id-galaxy-s24-fe-photo-contest">Galaxy S24 FE Photo Contest</a></li> <li><a href="/t5/galaxy-tab-s10-photo-contest/con-p/id-members-galaxy-tab-S10">Galaxy Tab S10 Photo Contest</a></li> <li><a href="/t5/play-with-colors-low-light-photo/con-p/id-lowlight-photocontest">Play with Colors: Low Light Photo Contest</a></li> <li><a href="/t5/play-with-colors-light-blue/con-p/id-lightblue-photocontest">Play with Colors: Light Blue Photo Contest</a></li> <li><a href="/t5/play-with-colors-merah-putih/con-p/id-merahputih-photo-contest-2024">Play with Colors: Merah Putih Photo Contest</a></li> <li><a href="/t5/play-with-colors-black-white/con-p/id-blackwhite-photo-contest">Play with Colors: Black & White Photo Contest</a></li> <li><a href="/t5/play-with-colors-blue-photo/con-p/id-blue-photocontest">Play with Colors: Blue Photo Contest</a></li> <li><a href="/t5/momenmudikepic-story-contest/con-p/id-contest-MomenMudikEpic">#MomenMudikEpic Story Contest</a></li> <li><a href="/t5/ramadanawesomenight-photo/con-p/id-awesome-night-photo-contest">#RamadanAwesomeNight Photo Contest</a></li> <li><a href="/t5/ramadan-food-photo-contest/con-p/id-ramadan-food-photo-contest">Ramadan Food Photo Contest</a></li> <li><a href="/t5/membersfunhunt-vol-3-photo/con-p/id-MembersFunHunt-Vol3-photo-contest">#MembersFunHunt Vol.3 Photo Contest</a></li> <li><a href="/t5/story-contest-carakutetapfit/con-p/id-carakutetapfit-story-contest">Story Contest: #CarakuTetapFit</a></li> <li><a href="/t5/play-with-colors-pink-photo/con-p/id-pink-photo-contest">Play with Colors: Pink Photo Contest</a></li> <li><a href="/t5/oldandnewme-story-contest/con-p/id-contest-oldandnewme">#OldAndNewMe Story Contest</a></li> <li><a href="/t5/play-with-colors-merah-hijau/con-p/id-contest-merahhijau">Play with Colors: Merah Hijau Photo Contest</a></li> <li><a href="/t5/home-screen-challenge/con-p/id-contest-homescreenchallenge">Home Screen Challenge</a></li> <li><a href="/t5/lock-screen-challenge/con-p/id-contest-lockscreenchallenge">Lock Screen Challenge</a></li> <li><a href="/t5/play-with-colors-green-photo/con-p/id-green-photo-contest">Play with Colors: Green Photo Contest</a></li> <li><a href="/t5/play-with-colors-blue-photo/con-p/id-blue-photo-contest">Play with Colors: Blue Photo Contest</a></li> <li><a href="/t5/merah-putih-photo-contest/con-p/Merah_Putih_Photo_Contest">Merah Putih Photo Contest</a></li> <li><a href="/t5/contest/ct-p/id-contest" title="View All" class="view-all">View All</a></li> </ul> </li> <li class="sub-header has-children"> <a href="/t5/blog/ct-p/id-blog" title="Blog">Blog</a> <ul class="depth2"> <li><a href="/t5/review/bg-p/id-review-product">Review</a></li> <li><a href="/t5/tips/bg-p/id-tips-tutorial">Tips</a></li> <li><a href="/t5/story/bg-p/id-stories">Story</a></li> </ul> </li> </ul> </li> <li class="has-children cols-4 depth-0"> <div> <a href="/t5/one-ui-%EB%B2%A0%ED%83%80-%ED%94%84%EB%A1%9C%EA%B7%B8%EB%9E%A8/ct-p/kr-bp" title="One UI 베타 프로그램">One UI 베타 프로그램</a> <span class="indicator has-children"></span> </div> <ul class="depth-1" data-cols="4"> <li class="sub-header has-children"> <a href="/t5/watch/ct-p/kr-bp-watch" title="Watch">Watch</a> <ul class="depth2"> <li><a href="/t5/%ED%8C%81/bd-p/kr-bp-watch-tip">팁</a></li> <li><a href="/t5/%ED%86%A0%EB%A1%A0/bd-p/kr-bp-watch-dis">토론</a></li> <li><a href="/t5/%EC%A0%9C%EC%95%88/bd-p/kr-bp-watch-sug">제안</a></li> <li><a href="/t5/%EC%A7%88%EB%AC%B8/bd-p/kr-bp-watch-que">질문</a></li> </ul> </li> </ul> </li> <li class="has-children cols-4 depth-0"> <div> <a href="/t5/brasil/ct-p/br" title="Brasil">Brasil</a> <span class="indicator has-children"></span> </div> <ul class="depth-1" data-cols="4"> <li class="sub-header has-children"> <a href="/t5/comunidade/ct-p/br-community" title="Comunidade">Comunidade</a> <ul class="depth2"> <li><a href="/t5/smartphones/ct-p/br-community-sp">Smartphones</a></li> <li><a href="/t5/tv/bd-p/br-community-tv">TV</a></li> <li><a href="/t5/%C3%A1udio-e-v%C3%ADdeo/bd-p/br-community-av">Áudio e Vídeo</a></li> <li><a href="/t5/inform%C3%A1tica/bd-p/br-community-info">Informática</a></li> <li><a href="/t5/promo%C3%A7%C3%B5es/bd-p/br-community-promo">Promoções</a></li> <li><a href="/t5/guias-da-comunidade/bd-p/br-community-guias">Guias da Comunidade</a></li> <li><a href="/t5/lifestyle/bd-p/br-community-lf">Lifestyle</a></li> <li><a href="/t5/outros/bd-p/br-community-other">Outros</a></li> <li><a href="/t5/ecossistema/ct-p/br-community-eco">Ecossistema</a></li> <li><a href="/t5/eletrodom%C3%A9sticos/ct-p/br-community-ele">Eletrodomésticos</a></li> <li><a href="/t5/suporte-t%C3%A9cnico/ct-p/suporte-tecnico">Suporte Técnico</a></li> </ul> </li> <li class="sub-header has-children"> <a href="/t5/galeria-galaxy/ct-p/br-gg" title="Galeria Galaxy">Galeria Galaxy</a> <ul class="depth2"> <li><a href="/t5/galeria-galaxy/bd-p/br-gg-general">Galeria Galaxy</a></li> <li><a href="/t5/umflipmudatudo/bd-p/br-um-flip-muda-tudo">#UmFlipMudaTudo</a></li> <li><a href="/t5/noitedecliques/bd-p/br-noite-de-cliques">#NoiteDeCliques</a></li> </ul> </li> <li class="sub-header has-children"> <a href="/t5/games/ct-p/br-games-general" title="Games">Games</a> <ul class="depth2"> <li><a href="/t5/games/bd-p/br-games">Games</a></li> </ul> </li> <li class="sub-header"> <a href="/t5/papo-de-embaixador/bd-p/br-papo-de-embaixador" title="Papo de Embaixador">Papo de Embaixador</a> </li> <li class="sub-header"> <a href="/t5/falaaimember/bd-p/br-fala-ai-member" title="#FalaAiMember">#FalaAiMember</a> </li> <li class="sub-header"> <a href="/t5/sorte-na-m%C3%A3o-bilhete-campe%C3%A3o/bd-p/br-sorte-na-mao-bilhete-campeao-maio" title="Sorte Na Mão Bilhete Campeão">Sorte Na Mão Bilhete Campeão</a> </li> <li class="sub-header"> <a href="/t5/members%C3%A1rio-memor%C3%A1vel/bd-p/br-membersario-memoravel" title="Membersário Memorável">Membersário Memorável</a> </li> <li class="sub-header"> <a href="/t5/big-fan-novembro/bd-p/br-big-fan-setembro" title="Big Fan Novembro">Big Fan Novembro</a> </li> <li class="sub-header has-children"> <a href="/t5/play-na-sorte/ct-p/br-play-na-sorte" title="Play na Sorte">Play na Sorte</a> <ul class="depth2"> <li><a href="/t5/publica%C3%A7%C3%B5es/bd-p/br-publicacoes-play-na-sorte">Publicações</a></li> </ul> </li> </ul> </li> <li class="has-children cols-4 depth-0"> <div> <a href="/t5/panama/ct-p/pa" title="Panama">Panama</a> <span class="indicator has-children"></span> </div> <ul class="depth-1" data-cols="4"> <li class="sub-header has-children"> <a href="/t5/comunidad/ct-p/pa-community" title="Comunidad">Comunidad</a> <ul class="depth2"> <li><a href="/t5/smartphones/ct-p/pa-community-sp">Smartphones</a></li> <li><a href="/t5/servicio/ct-p/pa-community-svc">Servicio</a></li> <li><a href="/t5/tablets/bd-p/pa-community-tab">Tablets</a></li> <li><a href="/t5/wearables/bd-p/pa-community-wear">Wearables</a></li> <li><a href="/t5/game-launcher/bd-p/pa-community-svc-launcher">Game Launcher</a></li> <li><a href="/t5/promociones/bd-p/pa-community-promo">Promociones</a></li> <li><a href="/t5/principios-de-la-comunidad/bd-p/pa-community-news">Principios de la Comunidad</a></li> <li><a href="/t5/otros/bd-p/pa-community-other">Otros</a></li> </ul> </li> <li class="sub-header has-children"> <a href="/t5/galer%C3%ADa-galaxy/ct-p/pa-gg" title="Galería Galaxy">Galería Galaxy</a> <ul class="depth2"> <li><a href="/t5/galer%C3%ADa-galaxy/bd-p/pa-gg-general">Galería Galaxy</a></li> <li><a href="/t5/conocegalaxyai/bd-p/pa-gg-conocegalaxyai">#ConoceGalaxyAI</a></li> </ul> </li> </ul> </li> </ul> </nav> <div class="links"> <ul> </ul> </div> <div class="search-inline"><div id="lia-searchformV32_d276897676526" class="SearchForm lia-search-form-wrapper lia-mode-default lia-component-common-widget-search-form"> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback_d276897676526"></div> </div> <div id="searchautocompletetoggle_d276897676526"> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback_d276897676526_0"></div> </div> <form enctype="multipart/form-data" class="lia-form lia-form-inline SearchForm" action="https://r1.community.samsung.com/t5/help/faqpage.searchformv32.form.form" method="post" id="form_d276897676526" name="form_d276897676526"><div class="t-invisible"><input value="search/contributions/page" name="t:cp" type="hidden"></input><input value="yWJLRHdWdkLl6bGBUiRtqYQ9goW4HA72w4hwRCWwoyVYy5D-dSMROZS0c8laGxp4GAMqO26cZ-YOXBVvnlCrEtG6mSoKoWRja903s7PbouVVp64qL5SNUqV7Af6QWa7cEl-rtqAJUQn6fPL8uS0-Y_9d2Gc_md_sjfpQe0vzA0D9yp7pg-BquAS_MWB-9cj44EvShhcOd0lVGHgigNudQItvkllPcwOTcIV03cn2LiXQuZyQw1KMIIn90zKmr7EZeSCN8tn6qihLZ5tF0M2XpGGKPr5Tw9BXrWGyDBxTskvVC8rqj2vDqwh2pDZPgY8tpIxcDUw2LFkqcOYlwkudbtmOPAAtCi7uF2-KcH8CB-i1Knkp8dOsJxKp7DY7mbD5oJd3CL6G6YXYmRmIrAVuc5tK-SxP-FP4I_s2z7Lk2H_4wKzLsPlE9iWz9wOln0-t0gF9QcQCcdHqWKe_DKGvKQYe6iRqlhSqRZf-V6FaUirOdnTnL5ROoj8wjqtGjNVjPuJ2VARSrqNY30DVjWlc2FM1BrPoBmRQenHjk1ByIxWTuoZCa19WBOpq3vXumR0DWqW8TV-FKJPPLADLE14Zvd0RX8cE2jRIYEwN4X27NU9-feQNs64WajsGZzutY9_4SkYrGfGbZWIBfPccBl_VZPhQXy_AWywNz3NxRVPHBer6VRCm4DwA2h8WB8gaE6CwxKB1LU2zAiFqnIaDBXPUWfVpiFKufnC76-IxHMI0hlSuqMuk2P4PkCkJlElF8XuffRjsRC_OKGGYc2NPU6Er_KWJMT75VYawj5Z3NuoQLLa7LuUeCqXM882clfLj0YpZbw-UJdxgav6d97Yc32EJ09QpDPUv7dw7nmU0gdZK6PFXcV2KeAqJ-0IVUJiy0w7MwB4-H3DU76F5HTF1BZx4kGNR-WblHo2w0kYMRKWy8VXOUds3RQrHyUupjAf0CIKT6SCXFFyWWa3drJyXlGJ-uY3RVVTH9ZThnPSRRecNR7w3DsO_23nrZpDV6JBn8JPQK8IJQLIyedpldbD_5QhNoz4knyE9bD93AA-TxXq4ZrCpJ0mN21T6MZ6c8Ve61H5-OiP24Tt09CxlDSeWmfLd-kT5ND-h2Z-I8RqSaJScy7cr6HALwtD7R4Qe3hVOVQ9TZFBkxaoYq_FJ-3cKXrIlLpcddLRFAmo1wvpMf-hrpcmAGaEKPwlWX5Ij_dHfAvAs" name="lia-form-context" type="hidden"></input><input value="FaqPage::searchformv32.form:" name="liaFormContentKey" type="hidden"></input><input value="5DI9GWMef1Esyz275vuiiOExwpQ=:H4sIAAAAAAAAALVSTU7CQBR+krAixkj0BrptjcpCMSbERGKCSmxcm+kwlGrbqTOvFDYexRMYL8HCnXfwAG5dubDtFKxgYgu4mrzvm3w/M+/pHcphHQ4kI4L2dMo9FLYZoM09qbeJxQ4V0+XC7e/tamqyBPEChwgbh1JAjQtLIz6hPaYh8ZlEMaxplAvm2KZmEsm0hhmBhOKpzZzOlsEw8LevR5W3zZfPEqy0oJIYc+eCuAyh2rolfaI7xLN0I8rjWfWBj7CuzJvf5osmbxRN3hacMimNwHRtKSOr0XNnv/vx+FoCGPjhMRzljhNLYHrEt9kA5T08ACCsKvREoYuqxqLl8BLO84q4UcMITcG49y/QOGs1pYyESl5p6V6qwRW086rinVmoxMZsiZud/zBUTc6gmVc4kExkJafmcYG1GM9+wfIsCkf2OP54hal5EjnG54z8h0XhjfcF7wQUs5Kz0GTjU2rOjc/llTT4Au07pDOcBQAA" name="t:formdata" type="hidden"></input></div> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="feedback_d276897676526"></div> </div> <input value="B7co5ktaQM5P_-1" name="ticket" type="hidden"></input> <input value="form_d276897676526" id="form_UIDform_d276897676526" name="form_UID" type="hidden"></input> <input value="" id="form_instance_keyform_d276897676526" name="form_instance_key" type="hidden"></input> <span class="lia-search-granularity-wrapper"> <select title="Search Granularity" class="lia-search-form-granularity search-granularity" aria-label="Search Granularity" id="searchGranularity_d276897676526" name="searchGranularity"><option title="All community" selected="selected" value="isuuy43828|community">All community</option><option title="Users" value="user|user">Users</option></select> </span> <span class="lia-search-input-wrapper"> <span class="lia-search-input-field"> <span class="lia-button-wrapper lia-button-wrapper-secondary lia-button-wrapper-searchForm-action"><input value="searchForm" name="submitContextX" type="hidden"></input><input class="lia-button lia-button-secondary lia-button-searchForm-action" value="Search" id="submitContext_d276897676526" name="submitContext" type="submit"></input></span> <input placeholder="Search all content" aria-label="Search" title="Search" class="lia-form-type-text lia-autocomplete-input search-input lia-search-input-message" value="" id="messageSearchField_d276897676526_0" name="messageSearchField" type="text"></input> <input placeholder="Search all content" aria-label="Search" title="Search" class="lia-form-type-text lia-autocomplete-input search-input lia-search-input-tkb-article lia-js-hidden" value="" id="messageSearchField_d276897676526_1" name="messageSearchField_0" type="text"></input> <input placeholder="Enter a keyword to search within the users" ng-non-bindable="" title="Enter a user name or rank" class="lia-form-type-text UserSearchField lia-search-input-user search-input lia-js-hidden lia-autocomplete-input" aria-label="Enter a user name or rank" value="" id="userSearchField_d276897676526" name="userSearchField" type="text"></input> <input placeholder="Enter a keyword to search within the private messages" title="Enter a search word" class="lia-form-type-text NoteSearchField lia-search-input-note search-input lia-js-hidden lia-autocomplete-input" aria-label="Enter a search word" value="" id="noteSearchField_d276897676526_0" name="noteSearchField" type="text"></input> <input title="Enter a search word" class="lia-form-type-text ProductSearchField lia-search-input-product search-input lia-js-hidden lia-autocomplete-input" aria-label="Enter a search word" value="" id="productSearchField_d276897676526" name="productSearchField" type="text"></input> <input class="lia-as-search-action-id" name="as-search-action-id" type="hidden"></input> </span> </span> <span class="lia-cancel-search">cancel</span> </form> <div class="search-autocomplete-toggle-link lia-js-hidden"> <span> <a class="lia-link-navigation auto-complete-toggle-on lia-component-search-action-enable-auto-complete" rel="nofollow" id="enableAutoComplete_d276897676526" href="https://r1.community.samsung.com/t5/help/faqpage.enableautocomplete:enableautocomplete?t:cp=action/contributions/searchactions&ticket=B7co5ktaQM5P_-1">Turn on suggestions</a> <span class="HelpIcon"> <a class="lia-link-navigation help-icon lia-tooltip-trigger" role="button" aria-label="Help Icon" id="link_d276897676526" href="#"><span class="lia-img-icon-help lia-fa-icon lia-fa-help lia-fa" alt="Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type." aria-label="Help Icon" role="img" id="display_d276897676526"></span></a><div role="alertdialog" class="lia-content lia-tooltip-pos-bottom-left lia-panel-tooltip-wrapper" id="link_d276897676526_0-tooltip-element"><div class="lia-tooltip-arrow"></div><div class="lia-panel-tooltip"><div class="content">Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.</div></div></div> </span> </span> </div> </div> <div class="spell-check-showing-result"> Showing results for <span class="lia-link-navigation show-results-for-link lia-link-disabled" aria-disabled="true" id="showingResult_d276897676526"></span> </div> <div> <span class="spell-check-search-instead"> Search instead for <a class="lia-link-navigation search-instead-for-link" rel="nofollow" id="searchInstead_d276897676526" href="#"></a> </span> </div> <div class="spell-check-do-you-mean lia-component-search-widget-spellcheck"> Did you mean: <a class="lia-link-navigation do-you-mean-link" rel="nofollow" id="doYouMean_d276897676526" href="#"></a> </div> </div></div> </div> <div class="header-user"> <a class="lia-link-navigation login-link lia-authentication-link lia-component-users-action-login" rel="nofollow" id="loginPageV2_d276898e85a2e" href="/plugins/custom/samsung/samsung_oauth2_sso/sso_login_redirect?referer=https%3A%2F%2Fr1.community.samsung.com%2Ft5%2Fhelp%2Ffaqpage">Sign In/Register</a> <ul role="list" id="list_d276898f13328" class="lia-list-standard-inline UserNavigation lia-component-common-widget-user-navigation-modern"> <li role="listitem"><a class="lia-link-navigation registration-link lia-component-users-action-registration" rel="nofollow" id="registrationPageV2_d276898f13328" href="/plugins/custom/samsung/samsung_oauth2_sso/sso_login_redirect?referer=https%3A%2F%2Fr1.community.samsung.com%2Ft5%2Fhelp%2Ffaqpage">Register</a></li> <li aria-hidden="true"><span class="separator lia-component-common-widget-user-nav-separator-character">·</span></li> <li role="listitem"><a class="lia-link-navigation login-link lia-authentication-link lia-component-users-action-login" rel="nofollow" id="loginPageV2_d276898f13328" href="/plugins/custom/samsung/samsung_oauth2_sso/sso_login_redirect?referer=https%3A%2F%2Fr1.community.samsung.com%2Ft5%2Fhelp%2Ffaqpage">Sign In/Register</a></li> <li aria-hidden="true"><span class="separator lia-component-common-widget-user-nav-separator-character">·</span></li> <li role="listitem"><a class="lia-link-navigation faq-link lia-component-help-action-faq" id="faqPage_d276898f13328" href="https://r1.community.samsung.com/t5/help/faqpage">Help</a></li> </ul></div> <div class="header-search"> <img src="/html/assets/Icon_Search_24px.svg" alt="search icon"> </div> </div> </div> </header> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-hero"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-hero lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-breadcrumb"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-breadcrumb"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="BreadCrumb crumb-line lia-breadcrumb lia-component-common-widget-breadcrumb" class="BreadCrumb crumb-line lia-breadcrumb" aria-label="breadcrumbs" role="navigation"> <ul id="list" class="lia-list-standard-inline" itemscope itemtype="http://schema.org/BreadcrumbList"> <li class="lia-breadcrumb-node crumb final-crumb"> <span class="lia-link-navigation child-thread lia-link-disabled" itemprop="name">Help</span> </li> </ul> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-feedback"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-feedback"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single lia-mark-empty"> </div> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-main-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <h1 class="PageTitle lia-component-common-widget-page-title"><span class="lia-link-navigation lia-link-disabled" aria-disabled="true" id="link">Help</span></h1> <ul role="list" id="list_3" class="lia-list-standard lia-faq-sections-top lia-component-faq-toggleable-contents"> <li class="lia-faq-section"> <section id="faqtoggleableitemdisplay"> <h2 class="lia-faq-section-title lia-faq-section-title-level-1"> <a class="lia-link-navigation lia-faq-section-title registration" role="button" aria-expanded="false" id="toggleLink" href="https://r1.community.samsung.com/t5/help/faqpage/title/registration">Getting Started</a> </h2> <div class="lia-js-hidden lia-faq-section-contents lia-registration lia-faq-section-contents-depth-1" id="toggleContainer"> <ul role="list" id="list" class="lia-list-standard lia-faq-sections"> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title whyregister" role="button" aria-expanded="false" id="toggleLink_0" href="https://r1.community.samsung.com/t5/help/faqpage/title/whyregister">Why should I register with the community?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-whyregister lia-faq-section-contents-depth-2" id="toggleContainer_0"> <div class="lia-faq-answer"> Registering lets you take full advantage of the community, enabling you to: <br> <ul> <li>Post new messages and reply to other members' posts <li>Receive email when someone responds to a specific post or topic <li>Exchange private messages with other members <li>Personalize your community experience <li>Post comments on blogs that don't allow anonymous comments <li>Post ideas, vote on the ideas you like best, and post comments </ul> If you don't register, you can only browse, search for information, and read posts. You won't be able to give Likes, vote on ideas, interact with other community members, or set customization preferences. </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_0"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title howregister_email_verify_not_required" role="button" aria-expanded="false" id="toggleLink_1" href="https://r1.community.samsung.com/t5/help/faqpage/title/howregister_email_verify_not_required">How do I register?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-howregister_email_verify_not_required lia-faq-section-contents-depth-2" id="toggleContainer_1"> <div class="lia-faq-answer"> Registering takes only a minute; all you need is a login name, a password, and an email address. <p><br><b>To register:</b> <ol> <li>Click <b>Register</b> at the top of any page. <li>Enter a <b>Login</b> name. (Your login name appears whenever you post or send private messages.) <br><br><b>Tip:</b> Most people create anonymous names for the sake of privacy and to help them feel more comfortable participating. Be creative, have fun with it, but choose carefully: you can't change your login after you're registered. </li><br> <li>Enter a <b>Password</b>. <br><br><b>Tip:</b> Passwords are case-sensitive. Include upper and lower case letters and numbers to make your password more secure. </li><br> <li>Enter your password again. <li>Enter a valid email address.</li> <br>You'll be asked to confirm your email before you sign in. <li>Enter your email address again. <li>If you're the only one who uses this computer, click <b>Remember me on this computer</b> to be automatically signed in when you come to the community. </li> <li>If you want, enter your first and last name. </li> <li>Select a time zone that matches your location. </li> <li>Click <b>Register</b>. <li> Check you email for a confirmation e-mail and click the activation link. <br><br> <b>Note:</b> You must have cookies enabled in your browser to register and to sign in the community. </li></ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_0" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_1"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title howlogin" role="button" aria-expanded="false" id="toggleLink_2" href="https://r1.community.samsung.com/t5/help/faqpage/title/howlogin">How do I sign in?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-howlogin lia-faq-section-contents-depth-2" id="toggleContainer_2"> <div class="lia-faq-answer"> After you've registered and confirmed your registration, you can sign in and start participating. <p><br><b>To sign in:</b> <ol> <li>Click <b>Sign In</b> at the top of any page. </li> <li>Enter your <b>Login name</b> and <b>Password</b>. <br><br><b>Tip:</b> If you're the only one who uses this computer, click <b>Keep me signed in</b> to sign in automatically next time you visit.</li><br> <li>Click <b>Sign In</b>. </li> </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_1" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_2"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title lostpassword" role="button" aria-expanded="false" id="toggleLink_3" href="https://r1.community.samsung.com/t5/help/faqpage/title/lostpassword">What do I do if I forget my login or password?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-lostpassword lia-faq-section-contents-depth-2" id="toggleContainer_3"> <div class="lia-faq-answer"> <b>To get help with your password:</b> <ol> <li>Click <b>Need help with your login name or password?</b> at the bottom of the page. <li>Enter the email address you used when you registered with the community. <li>Click <b>Reset Password</b>. <li>Check your email for your login name and a password reset link. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_2" href="#">Close</a> </div> </div> </section> </li> </ul> </div> </section> </li> <li class="lia-faq-section"> <section id="faqtoggleableitemdisplay_0"> <h2 class="lia-faq-section-title lia-faq-section-title-level-1"> <a class="lia-link-navigation lia-faq-section-title personalization" role="button" aria-expanded="false" id="toggleLink_4" href="https://r1.community.samsung.com/t5/help/faqpage/title/personalization">My Settings</a> </h2> <div class="lia-js-hidden lia-faq-section-contents lia-personalization lia-faq-section-contents-depth-1" id="toggleContainer_4"> <ul role="list" id="list_0" class="lia-list-standard lia-faq-sections"> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_3"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title icon" role="button" aria-expanded="false" id="toggleLink_5" href="https://r1.community.samsung.com/t5/help/faqpage/title/icon">How do I change the image (avatar) next to my name?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-icon lia-faq-section-contents-depth-2" id="toggleContainer_5"> <div class="lia-faq-answer"> Changing your avatar is an easy way to personalize your community identity. You can change your avatar as often as you like. Your current avatar appears at the top of the Avatar page. <p><br><b>To change your avatar:</b> <ol> <li>Sign in to your community account. <li>Go to <b>My Settings > Avatars</b>. <li>Choose a new avatar in one of these ways: <ul> <li>Choose an avatar from the Community collection. (Choose an avatar collection and click the avatar your want.) <li>Use an image from your Image Gallery. (Click <b>From Image Gallery</b> and click the image you want.) You can only use this option if you have uploaded images that have been approved. <li><i>If you have been granted permission</i>, use your Facebook profile photo as your avatar. (Click <b>From Facebook</b> and click <b>Set Avatar</b>. <li><i>If you have been granted permission</i>, use an image from the web. (Click <b>From the Web</b> and enter the URL for the image. Then, click <b>Set Avatar</b>. </ul> </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_4" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_4"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title signature" role="button" aria-expanded="false" id="toggleLink_6" href="https://r1.community.samsung.com/t5/help/faqpage/title/signature">How do I create a signature for my posts?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-signature lia-faq-section-contents-depth-2" id="toggleContainer_6"> <div class="lia-faq-answer"> Your signature is text that appears at the bottom of your posts. <p><br><b>To create your personal signature:</b> <ol> <li>Sign in to your community account. <li>Go to <b>My Settings</b> > <b>Personal Profile</b> > <b>Personal Information</b>. <li>Enter your signature text in the <b>Signature</b> box. <br>Some communities let you use HTML in your signature. Check with a moderator if you have questions. <li>Click <b>Save</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_5" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_5"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title profile" role="button" aria-expanded="false" id="toggleLink_7" href="https://r1.community.samsung.com/t5/help/faqpage/title/profile">How do I tell other community members about me?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-profile lia-faq-section-contents-depth-2" id="toggleContainer_7"> <div class="lia-faq-answer"> <p>You can tell other community members as much or as little about yourself as you want. You can enter a short biography, your location, your interests, or anything else (within community guidelines, of course). <p><b>To tell other community members about yourself:</b> <ol> <li>Sign in to your community account. <li>Go to <b>My Settings > Personal Profile > Personal Information</b>. <li>Enter information about yourself in the <b>Biography</b> field. You can also enter your name, location, company info, and any other information you want to share. <li>Click <b>Save</b>. </ol> <p>By default, all community users can see this information. <p><b>To display your info only to people on your Friends List:</b> <ol> <li>Click <b>Preferences > Privacy</b>. <li>Set <b>show private information in profile to</b> to <b>friends only</b>. <li>Click <b>Save</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_6" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_6"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title badge" role="button" aria-expanded="false" id="toggleLink_8" href="https://r1.community.samsung.com/t5/help/faqpage/title/badge">What is a Profile Card and how do I create one?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-badge lia-faq-section-contents-depth-2" id="toggleContainer_8"> <div class="lia-faq-answer"> <p>Your profile card displays information about yourself and your community achievements. You can include your avatar, Likes count, community rank, post count, and latest post. You can also create badges for Blogger and Wordpress. <p><b>To create a profile card:</b> <ol> <li>Sign in to your community account. <li>Go to <b>My Settings > Personal > Profile Cards</b>. <li>Click <b>Display your profile card on your posts</b>. <li>Choose one of the themes provided or, if you can upload images without moderator approval, click <b>Browse</b> to choose a background image. <li>Click the items you want to display on your card. <br>The Preview shows you what your card will look like. <li>Click <b>Save</b>. </ol> <p> <p><b>To create a Blogger card:</b> <ol> <li>Sign in to your community account. <li>Go to <b>My Settings > Personal > Profile Cards > Blogger Profile Card</b>. <li>Choose one of the themes provided or, if you can upload images without moderator approval, click <b>Browse</b> to choose a background image. <li>Click the items you want to display on your badge. <br>The Preview shows you what your badge will look like. <li>Click <b>Upload to Blogger</b>. <li>Follow Blogger's instructions for incorporating the card. </ol> <p><b>To create a Wordpress or web site card:</b> <ol> <li>Sign in to your community account. <li>Go to <b>My Settings > Personal > Profile Cards</b>. <li>Click <b>Wordpress Profile Card</b> or <b>Website Profile Card</b>. <li>Choose one of the themes provided or, if you can upload images without moderator approval, click <b>Browse</b> to choose a background image. <li>Click the items you want to display on your card. <br>The Preview shows you what your card will look like. <li>Copy the URL (for Wordpress) or code (for website) at the bottom of the page and paste it on your Wordpress or web site page. </ol> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_7" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_7"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title friendlist" role="button" aria-expanded="false" id="toggleLink_9" href="https://r1.community.samsung.com/t5/help/faqpage/title/friendlist">What is my Friends List and how do I add people?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-friendlist lia-faq-section-contents-depth-2" id="toggleContainer_9"> <div class="lia-faq-answer"> <p>Your Friends List is a way to create your own community within a community. <p>Depending on your privacy settings, the people on your Friends List can see your biography, other personal information, or online status. If you send private messages, you can choose friends from a list instead of typing their user names. <p><b>Note:</b> Your Friends List is available only if your community supports private messages. <p><b>To add people to your Friends List:</b> <ol> <li>Sign in to the community. <li>Click the user name of a friend to see the friend's <b>About <i>user name</i></b> page. <li>Click <b>Add <i>user name</i> to Friends</b>. </ol> <p> <b>Note:</b> You can remove a person from your Friend's List by clicking "Remove from Friends". Additionally, you can click "Ignore" to prevent specific users from contacting you. </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_8" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_8"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title preferences" role="button" aria-expanded="false" id="toggleLink_10" href="https://r1.community.samsung.com/t5/help/faqpage/title/preferences">How do I set my viewing preferences?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-preferences lia-faq-section-contents-depth-2" id="toggleContainer_10"> <div class="lia-faq-answer"> You can customize the look and behavior of the community in many ways, including time zone and language preference, text size, menu behavior, message order, and privacy settings. <p><br><b>To set your viewing preferences:</b> <ol> <li>Sign in to the community. <li>Go to <b>My Settings > Preferences</b>. <li>Click through the various preference tabs and make the changes you want. <li>Click <b>Save</b> on each tab where you make changes. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_9" href="#">Close</a> </div> </div> </section> </li> </ul> </div> </section> </li> <li class="lia-faq-section"> <section id="faqtoggleableitemdisplay_1"> <h2 class="lia-faq-section-title lia-faq-section-title-level-1"> <a class="lia-link-navigation lia-faq-section-title participation" role="button" aria-expanded="false" id="toggleLink_11" href="https://r1.community.samsung.com/t5/help/faqpage/title/participation">Community Basics</a> </h2> <div class="lia-js-hidden lia-faq-section-contents lia-participation lia-faq-section-contents-depth-1" id="toggleContainer_11"> <ul role="list" id="list_1" class="lia-list-standard lia-faq-sections"> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_9"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title howwork" role="button" aria-expanded="false" id="toggleLink_12" href="https://r1.community.samsung.com/t5/help/faqpage/title/howwork">How do communities work?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-howwork lia-faq-section-contents-depth-2" id="toggleContainer_12"> <div class="lia-faq-answer"> Communities provide a place for members or participants to search for information, read and post about topics of interest, and learn from each other. Depending on how the community is set up, you'll find: <ul> <li>boards where you can post questions and answers <li>blogs where you can read and comment on articles <li>idea exchanges where you can suggest ways to improve products and vote for ideas that other community members have posted <li> and more... </ul> <p>Guests (unregistered visitors) can browse or search the community for information. Members (registered users) can post messages or comments, track discussions, and get email notifications on posting activity and other community actions. </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_10" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_10"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title communityrole" role="button" aria-expanded="false" id="toggleLink_13" href="https://r1.community.samsung.com/t5/help/faqpage/title/communityrole">What is my role and responsibility in the community?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-communityrole lia-faq-section-contents-depth-2" id="toggleContainer_13"> <div class="lia-faq-answer"> You are essential to the community, even if all you ever do is read messages or articles that someone else has posted. Communities offer all kinds of contributions: posting questions and sharing answers, leaving comments on blog articles or ideas, voting for ideas you like, or just searching for answers to your questions. <p> <p>We encourage you to visit often and participate. Ask your toughest questions. Chances are someone has a solution or can point you in the right direction. If you find a solution that works, let others know and pass on your own tips and insights. You might just have the answer someone else needs. <p>Remember to thank community members who have helped you. Show your appreciation by giving Likes to helpful posts, accepting a solution that answers your question, or posting thank-you replies. <p> We want the community to be appropriate, friendly, informative, and fun for everyone. <p> <p>Be sure to read the Community Terms of Service and the community's Rules and Policies so that you know what to expect and what is expected of you when you're here. </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_11" href="#">Close</a> </div> </div> </section> </li> </ul> </div> </section> </li> <li class="lia-faq-section"> <section id="faqtoggleableitemdisplay_2"> <h2 class="lia-faq-section-title lia-faq-section-title-level-1"> <a class="lia-link-navigation lia-faq-section-title search" role="button" aria-expanded="false" id="toggleLink_14" href="https://r1.community.samsung.com/t5/help/faqpage/title/search">Searching</a> </h2> <div class="lia-js-hidden lia-faq-section-contents lia-search lia-faq-section-contents-depth-1" id="toggleContainer_14"> <ul role="list" id="list_2" class="lia-list-standard lia-faq-sections"> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_11"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title howinformation" role="button" aria-expanded="false" id="toggleLink_15" href="https://r1.community.samsung.com/t5/help/faqpage/title/howinformation">How do I search for information?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-howinformation lia-faq-section-contents-depth-2" id="toggleContainer_15"> <div class="lia-faq-answer"> <p>To search the Community, enter your search in the search field and click <b>Search</b>. A page of search results is displayed. Browse the search results in the same manner you would a message board. <p>To perform a more in-depth search, click the <b>Advanced</b> link next to the Search button. Here, you can limit your query to a specific board, specific parts of the message (subject vs. body), and other advanced parameters. </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_12" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_12"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title srch_autosuggest" role="button" aria-expanded="false" id="toggleLink_16" href="https://r1.community.samsung.com/t5/help/faqpage/title/srch_autosuggest">How does auto-suggest work?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-srch_autosuggest lia-faq-section-contents-depth-2" id="toggleContainer_16"> <div class="lia-faq-answer"> <p>Auto-suggest accelerates your search by displaying results as you type search terms. When you see the post or user you're looking for, just click it. <p>To turn auto-suggest off, click <b>Turn off suggestions</b> in the auto-suggest list. <p>To turn auto-suggest on, click <b>Turn on suggestions</b> below the search entry area. </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_13" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_13"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title srch_filter" role="button" aria-expanded="false" id="toggleLink_17" href="https://r1.community.samsung.com/t5/help/faqpage/title/srch_filter">How do I filter search results?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-srch_filter lia-faq-section-contents-depth-2" id="toggleContainer_17"> <div class="lia-faq-answer"> You can refine your search using one or more filters (location, author, date). <p>Want to limit your search results to accepted solutions? Click the <b>Solved</b> check box under the Metadata filter. Want only the most recent results? Use one for the date filters to see results for a day or a week ago. You can also filter your results by individual authors or members who have the same rank. <p>Most search filters work together to narrow the possible results. For example, you can search for accepted solutions in the last month. However, the filters for the type of post work a little differently. If you choose Forums and Blogs, you see results from either forums <i>or</i> blogs (not results that are both forum <i>and</i> blog posts). <p>Active filters appear at the top of the results list. To turn off a filter, click the <b>X</b> to the right of the filter. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_14" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_14"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title srch_results" role="button" aria-expanded="false" id="toggleLink_18" href="https://r1.community.samsung.com/t5/help/faqpage/title/srch_results">How can I customize search results?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-srch_results lia-faq-section-contents-depth-2" id="toggleContainer_18"> <div class="lia-faq-answer"> You can customize your search results to make them more meaningful in several ways: <ul> <li>Use the interactive filters on the left side of the page to refine the search results based on a variety of criteria: location, author, date, and others. <li>See which filters are active at the top of the results list. <li>Turn an active filter off by clicking the <b>X</b> button to the right of the filter. </ul> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_15" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_15"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title srch_posts" role="button" aria-expanded="false" id="toggleLink_19" href="https://r1.community.samsung.com/t5/help/faqpage/title/srch_posts">How do I search for posts?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-srch_posts lia-faq-section-contents-depth-2" id="toggleContainer_19"> <div class="lia-faq-answer"> <p>You can search for posts and knowledge base articles at any level of the community. When you type a search term, the system automatically searches at the current level. For example, if you're on the community front page, the system searches the entire community. If you're looking at a forum or blog page, the system searches that forum (and the associated knowledge base, if any) or blog. <p><b>Tip:</b> Searches for posts always include relevant knowledge bases. However, you can also search just in knowledge bases. <p><b>To search for posts:</b> <ol> <li>Choose the scope of the search in the drop-down list to the left of the <b>Search</b> button. <br>You can search at the current level and above in the community. <li>Start typing the search term. <br>Auto-suggest shows the topics that match the term you're typing. <br><b>Tip:</b> You can enter the full search term, or use an asterisk as a wildcard in your search. <li>If you don't see the term you're looking for in the auto-suggest list, click <b>Search</b> to see the full search results. </ol> <p>When you get your search results, use the filters on the left side of the page to refine your results. </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_16" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_16"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title srch_users" role="button" aria-expanded="false" id="toggleLink_20" href="https://r1.community.samsung.com/t5/help/faqpage/title/srch_users">How do I search for people?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-srch_users lia-faq-section-contents-depth-2" id="toggleContainer_20"> <div class="lia-faq-answer"> <p>You can search for community members by name or by rank. The name you search for must be at least three characters long. <p><b>To search for users:</b> <ol> <li>Click <b>Users</b> in the drop-down list to the left of the <b>Search</b> button. <li>Start typing the name of an individual user or the name of a rank. <br>Auto-suggest shows the names of users who match the name you're typing. When you enter a rank, auto-suggest lists all users who have that rank. <br><b>Tip:</b> You can enter the full user or rank name, or use an asterisk as a wildcard in your search. <li>If you don't see the user you're looking for in the auto-suggest list, click <b>Search</b> to see the full search results. </ol> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_17" href="#">Close</a> </div> </div> </section> </li> </ul> </div> </section> </li> <li class="lia-faq-section"> <section id="faqtoggleableitemdisplay_3"> <h2 class="lia-faq-section-title lia-faq-section-title-level-1"> <a class="lia-link-navigation lia-faq-section-title posting" role="button" aria-expanded="false" id="toggleLink_21" href="https://r1.community.samsung.com/t5/help/faqpage/title/posting">Posting Messages</a> </h2> <div class="lia-js-hidden lia-faq-section-contents lia-posting lia-faq-section-contents-depth-1" id="toggleContainer_21"> <ul role="list" id="list_4" class="lia-list-standard lia-faq-sections"> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_17"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title post" role="button" aria-expanded="false" id="toggleLink_22" href="https://r1.community.samsung.com/t5/help/faqpage/title/post">How do I post a message?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-post lia-faq-section-contents-depth-2" id="toggleContainer_22"> <div class="lia-faq-answer"> <p><b>To post a message:</b> <ol> <li>Go to the board where you want to post. <li>Click the <b>New Message</b> link. <li>In the <b>Subject</b> field, enter your message title. <br><b>Tip:</b> Make your subject clear and concise, as it's the only part of the message that shows up on the message-listing page. <li>In the <b>Body</b> field, type your message. Be sure to include all necessary details, especially for technical topics. <li>Format and spell check your message, as needed. <li>Click <b>Submit Post</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_18" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_18"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title reply" role="button" aria-expanded="false" id="toggleLink_23" href="https://r1.community.samsung.com/t5/help/faqpage/title/reply">How do I reply to a message?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-reply lia-faq-section-contents-depth-2" id="toggleContainer_23"> <div class="lia-faq-answer"> <p>Click <b>Reply</b> to respond to a particular post. <p>The Reply Message screen is similar to the Post Message screen, with these differences: <ul> <li>When you reply to a post, the subject line is filled in automatically. You can change it if you want. <li>You can paste the message to which you are replying into the body of your reply by clicking <b>Quote Message</b>. </ul> <p>Your reply is added to the existing thread. It won't create a new thread. </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_19" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_19"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title macros" role="button" aria-expanded="false" id="toggleLink_24" href="https://r1.community.samsung.com/t5/help/faqpage/title/macros">Can I create "canned" or "boilerplate" responses?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-macros lia-faq-section-contents-depth-2" id="toggleContainer_24"> <div class="lia-faq-answer"> <p>Yes. You can use macros to create boilerplate text that you can paste into any message. You can create up to 9 macros. <p><b>To set up a macro for boilerplate text:</b> <ol> <li>Sign in to the community. <li>Go to <b>My Settings > Macros</b>. <li>Enter a short but memorable name in the <b>Macro Title</b> field. <li>In the Macro box, enter your boilerplate text. (You can use HTML tags if your community allows it.) <li>Click <b>Save</b>. </ol> <p><b>Tip:</b> To add text at the bottom of your posts, you can include that text as part of your signature instead of using a macro. <p><b>To add your boilerplate text to a post:</b> <ol> <li>Go to a post. <li>In the comment area, place your cursor where you want to add the boilerplate text. <li>Open the <b>Macros</b> menu and select the macro you want to add. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_20" href="#">Close</a> </div> </div> </section> </li> </ul> </div> </section> </li> <li class="lia-faq-section"> <section id="faqtoggleableitemdisplay_4"> <h2 class="lia-faq-section-title lia-faq-section-title-level-1"> <a class="lia-link-navigation lia-faq-section-title advanced" role="button" aria-expanded="false" id="toggleLink_25" href="https://r1.community.samsung.com/t5/help/faqpage/title/advanced">Bookmarks, Subscriptions, and RSS</a> </h2> <div class="lia-js-hidden lia-faq-section-contents lia-advanced lia-faq-section-contents-depth-1" id="toggleContainer_25"> <ul role="list" id="list_5" class="lia-list-standard lia-faq-sections"> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_20"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title bookmarks" role="button" aria-expanded="false" id="toggleLink_26" href="https://r1.community.samsung.com/t5/help/faqpage/title/bookmarks">How do I use bookmarks?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-bookmarks lia-faq-section-contents-depth-2" id="toggleContainer_26"> <div class="lia-faq-answer"> <p>Bookmarks enable you to list community content (boards, articles, ideas, topics, or individual posts) on a special page so you can easily find it again. <p><b>To bookmark a piece of content:</b> <ol> <li>Go to the item you want to bookmark. <li><i>To bookmark a location</i>, choose <b>(Location) Options > Bookmark</b>. <br><i>To bookmark a specific post</i>, go to the post and choose <b>(Post) Options > Bookmark</b>. </ol> <p><b>To view and manage your bookmarks:</b> <ol> <li>Go to <b>My Settings > Subscriptions & Notifications</b>. <li>Click <b>My Bookmarks</b>. <br>You can click a bookmark to go to the item. <li>To delete a bookmark, click the check box for the bookmark and click <b>Bookmark Options > Delete Selected Bookmarks</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_21" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_21"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title subscriptions" role="button" aria-expanded="false" id="toggleLink_27" href="https://r1.community.samsung.com/t5/help/faqpage/title/subscriptions">How do I use subscriptions?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-subscriptions lia-faq-section-contents-depth-2" id="toggleContainer_27"> <div class="lia-faq-answer"> <p>Subscriptions let you get email updates whenever new content appears in an area of the community that you're interested in. You can subscribe to a board, a blog article, an idea exchange, or any other location in the community. You can also subscribe to a specific post. <p><b>To subscribe a piece of content:</b> <ol> <li>Go to the item you want to subscribe to. <li><i>To subscribe to a location</i>, click <b>(Location) Options > Subscribe</b>. <br><i>To subscribe to a specific post</i>, go to the post and click <b>(Post) Options > Subscribe</b> <p> </ol> <p><b>To view and manage your subscriptions:</b> <ol> <li>Go to <b>My Settings > Subscriptions & Notifications</b>. <li>Click <b>My Subscriptions</b> to see a list of the items you've subscribed to. <br>You can click a subscription to go to the item. <li>To delete a subscription, click the check box for the subscription and click <b>Email Subscription Options > Delete Selected Subscriptions</b>. </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_22" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_22"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title rss" role="button" aria-expanded="false" id="toggleLink_28" href="https://r1.community.samsung.com/t5/help/faqpage/title/rss">What is RSS and how do I use it?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-rss lia-faq-section-contents-depth-2" id="toggleContainer_28"> <div class="lia-faq-answer"> <p>RSS stands for "Really Simple Syndication." It is a way for you to get the latest content from this community, along with many other sites that you visit, all in one place. With an RSS feed reader, you subscribe to web sites, and those sites feed you new content so you can stay up to date. <p>To use RSS, you need a feed reader, such as Google Reader, MyYahoo, or the Live Bookmarks feature of Firefox. There are many free options. After you have your feed reader set up, you can find RSS feeds in the community by going to a board, blog, thread, or message and selecting <b>Subscribe to RSS Feed</b> from the options menu. There you will see a preview of the feed. Most RSS readers give you a button to click at this point. After you click it, the RSS feed appears in your reader as well as new content from that section of the community whenever it becomes available </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_23" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_23"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title create_search_subscription" role="button" aria-expanded="false" id="toggleLink_29" href="https://r1.community.samsung.com/t5/help/faqpage/title/create_search_subscription">How can I get emails when messages include specific words or phrases?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-create_search_subscription lia-faq-section-contents-depth-2" id="toggleContainer_29"> <div class="lia-faq-answer"> You can create a search query subscription that sends you an immediate or digest email whenever a submitted message matches your search criteria. You can create one query for yourself.<p> <p> It can take about 15 minutes before you are notified about any new matching messages, and existing messages posted before you create a search subscription will not trigger any notification emails. Matches on terms used in author names, tags, labels, or attachments do not trigger any notifications.<p> <b>To create a search query subscription:</b><p> <ol> <li>Go to your profile page.</li> <li>Click <b>My Settings > Subscriptions & Notifications</b>.</li> <li>Enter one search query.</li> <li>Click <b>Save</b>.</li> </ol> <p> When entering search queries, pay attention to the following:</p> <ul> <li>Search queries are not case sensitive</li> <li>Asterisks (*) and question marks (?) must be preceded by an alphanumeric character</li> <li>Quotes (") can be used around multiple terms to search for an exact phrase</li> <li>Special characters (%$#@) must be inside quotation marks ("%")</li> <li>Parentheses must be closed on both ends</li> <li>Using foreign characters in a search query is not supported</li> </ul> Search queries can include one or more of the following operators:<p> <table> <tr><td><b>QUERY EXAMPLES</b></td><td><b>EMAILS SENT WHEN</b></td></tr> <tr><td><b><i>Including/excluding specific terms or phrases</b></i></td></tr> <tr><td>milk AND honey<br>milk honey<br>+milk +honey </td> <td>Posts include <i>both</i> "milk" and "honey" in any field, in any order. </td></tr> <tr><td>milk OR honey</td> <td>Posts include <i>either</i> "milk" or "honey" in any field, in any order. </td></tr> <tr><td>"heavy metal" NOT "heavy duty" </td> <td>Posts include the <i>exact phase</i> "heavy metal" but no other combinations of the 3 words. </td></tr> <tr><td>+grain -rice<br>grain NOT rice </td> <td>Posts use the term "grain" but not "rice". </td></tr> <tr><td>"milk honey"<br>milk+honey </td> <td>Posts use the <i>exact phrase</i> "milk honey". </td></tr> <tr><td>+"blue bird" AND parrot </td> <td>Posts use the <i>exact phrase</i> "blue bird" AND the term "parrot". </td></tr> <tr><td>+"blue bird" OR parrot </td> <td>Posts use the <i>exact phrase</i> "blue bird" OR the term "parrot". </td></tr> <tr><td>(+"blue bird" AND parrot) -owl </td> <td>Posts use the <i>exact phrase</i> "blue bird" AND the term "parrot" but NOT the term "owl". </td></tr> <tr><td>(+blue +black) OR (+pink +purple) </td> <td>Posts include "blue AND black" in an order, in any field OR "pink AND purple" in an order, in any field. </td></tr> <tr><td><b><i>Using wildcards</b></i></td></tr> <tr><td>mi*</td> <td>Posts include words that start with "mi" (like milk) but not words that include "mi" in middle (dynamite) or end (demi). </td></tr> <tr><td>dy*mi*</td> <td>Posts include words that start with "dy" and include "mi" in the middle of the word (like dynamite). </td></tr> <tr><td>te?t</td> <td>Posts include a 4-letter word that starts with "te" and ends in "t" (like "text" and "test" but not "term" or "tested"). </td></tr> <tr><td><b><i>Specifying fields to search in</b></i></td></tr> <tr><td>title:roses</td> <td>The word "roses" is used in the title (subject) field. </td></tr> <tr><td>teaser:roses</td> <td>The word "roses" is used in the Blog or TKB teaser field. </td></tr> <tr><td>body:roses</td> <td>The word "roses" is used in the body field. </td></tr> </table> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_24" href="#">Close</a> </div> </div> </section> </li> </ul> </div> </section> </li> <li class="lia-faq-section"> <section id="faqtoggleableitemdisplay_5"> <h2 class="lia-faq-section-title lia-faq-section-title-level-1"> <a class="lia-link-navigation lia-faq-section-title blogs" role="button" aria-expanded="false" id="toggleLink_30" href="https://r1.community.samsung.com/t5/help/faqpage/title/blogs">Blogs</a> </h2> <div class="lia-js-hidden lia-faq-section-contents lia-blogs lia-faq-section-contents-depth-1" id="toggleContainer_30"> <ul role="list" id="list_6" class="lia-list-standard lia-faq-sections"> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_24"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title blogs_whatis" role="button" aria-expanded="false" id="toggleLink_31" href="https://r1.community.samsung.com/t5/help/faqpage/title/blogs_whatis">What's a blog?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-blogs_whatis lia-faq-section-contents-depth-2" id="toggleContainer_31"> <div class="lia-faq-answer"> A blog is an online journal written by one or more authors. Blog articles usually appear in reverse-chronological order, so you see the most recent article first, followed by earlier articles. Some blogs have comments from readers, which you can read by clicking the <b>Comments</b> link at the bottom of the article. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_25" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_25"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title blogs_postcomment" role="button" aria-expanded="false" id="toggleLink_32" href="https://r1.community.samsung.com/t5/help/faqpage/title/blogs_postcomment">How do I post a comment on a blog?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-blogs_postcomment lia-faq-section-contents-depth-2" id="toggleContainer_32"> <div class="lia-faq-answer"> <p>Posting a comment on a blog is a lot like replying to a message on a board. If the blog is open for comments, you'll see a post a comment link or a comment count link at the bottom of the article. <p><b>To post your comment:</b> <ol> <li>Click <b>Comment</b> or <b>Post Your Comment</b>. <br>You can post a comment to an article or to someone else's comment. <li>Type your comment in the comment area. <br>You can use simple HTML and quote the article you're commenting on. <br><br><b>Tip:</b> Unless you have special permissions, you can't edit or delete a comment after it's posted, so be sure to preview your comment and spell check first.<br> <li>Click <b>Post Your Comment</b>. </ol> <p>Some blogs display new comments almost immediately. Other blogs don't display new comments until the blog author or a moderator approves them. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_26" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_26"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title blogs_anoncomment" role="button" aria-expanded="false" id="toggleLink_33" href="https://r1.community.samsung.com/t5/help/faqpage/title/blogs_anoncomment">Can I post a blog comment without registering or logging in?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-blogs_anoncomment lia-faq-section-contents-depth-2" id="toggleContainer_33"> <div class="lia-faq-answer"> <p>Yes, however, you must provide your name (which we'll show) and your email address (which we won't). You might also be able to enter a web site URL to display with your comment. Then, simply type your comment and click <b>Post Your Comment</b>. </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_27" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_27"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title blogs_missingcomment" role="button" aria-expanded="false" id="toggleLink_34" href="https://r1.community.samsung.com/t5/help/faqpage/title/blogs_missingcomment">Where is my blog comment? I posted a comment, but don't see it.</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-blogs_missingcomment lia-faq-section-contents-depth-2" id="toggleContainer_34"> <div class="lia-faq-answer"> <p>Some blogs display new comments almost immediately. Other blogs don't display new comments until the blog author or a moderator approves them. <p>If your comment doesn't appear immediately, check back in a few minutes. If it still doesn't appear, your comment is most likely in the approval queue. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_28" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_28"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title blogs_editcomment" role="button" aria-expanded="false" id="toggleLink_35" href="https://r1.community.samsung.com/t5/help/faqpage/title/blogs_editcomment">Can I edit or delete my blog comments?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-blogs_editcomment lia-faq-section-contents-depth-2" id="toggleContainer_35"> <div class="lia-faq-answer"> No, you can't. Be sure to check your spelling and preview your comment before you post it. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_29" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_29"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title blogs_sharearticle" role="button" aria-expanded="false" id="toggleLink_36" href="https://r1.community.samsung.com/t5/help/faqpage/title/blogs_sharearticle">How do I share a blog article with friends?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-blogs_sharearticle lia-faq-section-contents-depth-2" id="toggleContainer_36"> <div class="lia-faq-answer"> <p>To share blog articles with friend, you can use any shared bookmarking, social network, or other tracking service, such as Del.icio.us, Digg, Reddit, Facebook, MySpace, Google, StumbleUpon, Technorati, or Twitter. However, you must have a valid account with the service. <p><b>To share a blog article</b>: <ol> <li>Go to the article you want to share. <li>Click <b>Bookmark</b>. <li>Click the service you want to use. <br>The next steps depend on the service. </ol> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_30" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_30"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title blogs_subscribe" role="button" aria-expanded="false" id="toggleLink_37" href="https://r1.community.samsung.com/t5/help/faqpage/title/blogs_subscribe">Can I subscribe to a blog?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-blogs_subscribe lia-faq-section-contents-depth-2" id="toggleContainer_37"> <div class="lia-faq-answer"> Yes. You can subscribe directly to a blog or an article, or you can subscribe to their RSS feeds. If you subscribe to an RSS feed, you can use an RSS reader to view new content that's added to the blog. If you subscribe directly to a blog or article, you receive an email alert when new articles or comments are posted. <p> <table> <tr><th><b>To</b></th><th><b>Do this</b></th></tr> <tr><td>Subscribe to a blog</td> <td>Go to the blog page and click <b>Blog Options > Subscribe</b>. </td></tr> <tr><td>Subscribe to an article</td> <td>Go to the article and click <b>Article Options > Subscribe</b>. </td></tr> <tr><td>Subscribe to an RSS feed    </td> <td>Go to the blog or article and click <b>Blog Options > Subscribe to RSS Feed</b>. <br>Then, save the live bookmark or whatever you usually do to add an RSS feed. </td></tr> </table> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_31" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_31"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title blogs_permalink" role="button" aria-expanded="false" id="toggleLink_38" href="https://r1.community.samsung.com/t5/help/faqpage/title/blogs_permalink">What's a Permalink?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-blogs_permalink lia-faq-section-contents-depth-2" id="toggleContainer_38"> <div class="lia-faq-answer"> <p>A permalink, short for permanent link, is the URL for a specific blog article. In an active blog with lots of entries, a particular article stays on the blog's front page for a short period of time. It becomes hard to bookmark a specific blog article or to email a link when the article you want is replaced with something new. <p>This is where permalinks come in handy. They take you directly to an article, rather than to the blog's front page, which typically shows only the last few articles. <p><b>To use a permalink:</b> <ol> <li>Click <b>Permalink</b> at the bottom of a blog article. <li>Copy the URL that appears in your browser's navigation toolbar. <li>Paste the link wherever you need it. </ol> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_32" href="#">Close</a> </div> </div> </section> </li> </ul> </div> </section> </li> <li class="lia-faq-section"> <section id="faqtoggleableitemdisplay_6"> <h2 class="lia-faq-section-title lia-faq-section-title-level-1"> <a class="lia-link-navigation lia-faq-section-title ideas" role="button" aria-expanded="false" id="toggleLink_39" href="https://r1.community.samsung.com/t5/help/faqpage/title/ideas">Ideas</a> </h2> <div class="lia-js-hidden lia-faq-section-contents lia-ideas lia-faq-section-contents-depth-1" id="toggleContainer_39"> <ul role="list" id="list_7" class="lia-list-standard lia-faq-sections"> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_32"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title ideas_whatis" role="button" aria-expanded="false" id="toggleLink_40" href="https://r1.community.samsung.com/t5/help/faqpage/title/ideas_whatis">What's an idea exchange?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-ideas_whatis lia-faq-section-contents-depth-2" id="toggleContainer_40"> <div class="lia-faq-answer"> <p>An idea exchange is a collection of ideas posted by community members. Ideas can include anything from new product requests to suggestions about how to improve a product or service. Everyone in the community can see and vote on the ideas. Idea exchanges offer 3 types of ideas: <ul> <li>Hot ideas (popular right now) <li>Top ideas (received the most Likes) <li>New ideas (most recent) </ul> <p>Adding an idea is just like posting a message on a board, and voting for ideas is like giving Likes. You can post comments on ideas the same way you do on blog articles. Your community might use labels to help organize related or similar ideas, and assign a status to each idea so you know which ideas might be considered or implemented </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_33" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_33"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title ideas_postidea" role="button" aria-expanded="false" id="toggleLink_41" href="https://r1.community.samsung.com/t5/help/faqpage/title/ideas_postidea">How do I post an idea in an idea exchange?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-ideas_postidea lia-faq-section-contents-depth-2" id="toggleContainer_41"> <div class="lia-faq-answer"> Posting an idea is just like posting a message on a board. <p><b>To post your idea:</b> <ol> <li>Go to the idea exchange where you want to post an idea. <br><b>Tip:</b> It's a good idea to search the idea exchange first to make sure that someone else hasn't already posted the same idea.<br> <li>Click <b>New Idea</b>. <li>Type an Idea Subject and the body of your idea. <br>You can use simple HTML, format the text, or add links or images. You can also preview your idea and check your spelling before you post the idea. <li>To receive email when someone comments on your idea, click <b>E-mail me</b>. <li>If labels are required, enter or choose one or more labels. <br>The labels you can choose from are listed below the Label entry area. Click a label to choose it. Labels make it easy to find related or similar ideas. <li><i>(Optional)</i> Add one or more tags. <li>Click <b>Post</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_34" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_34"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title ideas_vote" role="button" aria-expanded="false" id="toggleLink_42" href="https://r1.community.samsung.com/t5/help/faqpage/title/ideas_vote">How do I vote for an idea I like?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-ideas_vote lia-faq-section-contents-depth-2" id="toggleContainer_42"> <div class="lia-faq-answer"> <P>You vote for an idea by giving it likes. Just click the <b>Likes!</b> button next to the idea. If you change your mind, you can revoke your likes later. </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_35" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_35"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title ideas_postcomment" role="button" aria-expanded="false" id="toggleLink_43" href="https://r1.community.samsung.com/t5/help/faqpage/title/ideas_postcomment">How do I post a comment on an idea?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-ideas_postcomment lia-faq-section-contents-depth-2" id="toggleContainer_43"> <div class="lia-faq-answer"> <p><b>To post your comment:</b> <ol> <li>Go to the idea exchange where you want to post an idea. <br><b>Tip:</b> Search the idea exchange first to make sure that someone else hasn't already posted the same idea. <li>Click <b>New idea</b>. <li>Enter your idea. <br>You can use simple HTML, format the text, or add links or images. <li>Preview and spell check your idea, if needed. <li>To receive email when someone comments on your idea, click <b>Email me</b>. <li>If labels are required, enter or choose one or more labels. The label options are listed below the Label entry area. Labels make it easy to find related or similar ideas. <li><i>(Optional)</i> Add one or more tags. <li>Click <b>Post</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_36" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_36"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title ideas_editcomment" role="button" aria-expanded="false" id="toggleLink_44" href="https://r1.community.samsung.com/t5/help/faqpage/title/ideas_editcomment">Can I edit or delete my ideas comments?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-ideas_editcomment lia-faq-section-contents-depth-2" id="toggleContainer_44"> <div class="lia-faq-answer"> No, you can't. Be sure to check your spelling and preview your comment before you post it. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_37" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_37"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title ideas_shareidea" role="button" aria-expanded="false" id="toggleLink_45" href="https://r1.community.samsung.com/t5/help/faqpage/title/ideas_shareidea">How do I share an idea with friends?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-ideas_shareidea lia-faq-section-contents-depth-2" id="toggleContainer_45"> <div class="lia-faq-answer"> <p>To share ideas with friend, you can use any shared bookmarking, social network, or other tracking service, such as Del.icio.us, Digg, Reddit, Facebook, MySpace, Google, StumbleUpon, Technorati, or Twitter. However, you must have a valid account with the service. <p><b>To share an idea:</b> <ol> <li>Go to the article you want to share. <li>Click <b>Bookmark</b>. <li>Click the service you want to use. <br>The next steps depend on the service. </ol> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_38" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_38"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title ideas_subscribe" role="button" aria-expanded="false" id="toggleLink_46" href="https://r1.community.samsung.com/t5/help/faqpage/title/ideas_subscribe">Can I subscribe to an idea?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-ideas_subscribe lia-faq-section-contents-depth-2" id="toggleContainer_46"> <div class="lia-faq-answer"> Yes. You can subscribe directly to an idea or an idea exchange, or you can subscribe to their RSS feeds. If you subscribe to an RSS feed, you can use an RSS reader to view new content that's added to the idea exchange. If you subscribe directly to an idea or idea exchange, you receive an email alert when new ideas or comments are posted. <p> <table> <tr><td><b>To</b></td><td><b>Do this</b></td></tr> <tr><td>Subscribe to an idea exchange</td> <td>Go to the idea exchange page and click <b>Idea Exchange Options > Subscribe to this Idea Exchange</b>. </td></tr> <tr><td>Subscribe to an idea</td> <td>Go to the idea and click <b>Idea Options > Subscribe to this Idea</b>. </td></tr> <tr><td>Subscribe to an RSS feed    </td> <td>Go to the idea exchange or idea and click <b>Idea Exchange Options > Subscribe to this Idea Exchange's RSS Feed</b> or <b>Idea Options > Subscribe to this Idea's RSS Feed</b>. <br>Then, save the live bookmark or whatever you usually do to add an RSS feed. </td></tr> </table> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_39" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_39"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title ideas_permalink" role="button" aria-expanded="false" id="toggleLink_47" href="https://r1.community.samsung.com/t5/help/faqpage/title/ideas_permalink">What's a Permalink?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-ideas_permalink lia-faq-section-contents-depth-2" id="toggleContainer_47"> <div class="lia-faq-answer"> <p>A permalink, short for permanent link, is the URL for a specific idea in an idea exchange. In an active idea exchange with lots of entries, a particular idea will only stay on the New Ideas tab for a short period of time. It becomes hard to bookmark a specific idea or to email a link when the idea you want is replaced with something new. <p>This is where permalinks come in handy. They take you directly to a specific idea, rather than to the idea exchange's front page. <p><b>To use a permalink:</b> <ol> <li>Click <b>Permalink</b> at the bottom of an idea. <li>Copy the URL that appears in your browser's navigation toolbar. <li>Paste the link wherever you need it. </ol> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_40" href="#">Close</a> </div> </div> </section> </li> </ul> </div> </section> </li> <li class="lia-faq-section"> <section id="faqtoggleableitemdisplay_7"> <h2 class="lia-faq-section-title lia-faq-section-title-level-1"> <a class="lia-link-navigation lia-faq-section-title images" role="button" aria-expanded="false" id="toggleLink_48" href="https://r1.community.samsung.com/t5/help/faqpage/title/images">Images</a> </h2> <div class="lia-js-hidden lia-faq-section-contents lia-images lia-faq-section-contents-depth-1" id="toggleContainer_48"> <ul role="list" id="list_8" class="lia-list-standard lia-faq-sections"> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_40"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title images_gallery" role="button" aria-expanded="false" id="toggleLink_49" href="https://r1.community.samsung.com/t5/help/faqpage/title/images_gallery">What is an image gallery and how do I view it?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-images_gallery lia-faq-section-contents-depth-2" id="toggleContainer_49"> <div class="lia-faq-answer"> <p>An image gallery is a collection of images that you or other community members have uploaded. Each community member who has permission to upload images has an image gallery. You can view your own image gallery as well as the image galleries of other community members. When you look at another user's gallery, you see the approved images that the user has chosen to share <p><b>To view your image gallery:</b> <ol> <li>Go to your profile page. <br>A preview of your image gallery appears on the right. <li>Click <b>View Image Gallery</b>. </ol> <p><b>To view another user's image gallery:</b> <ol> <li>Click the community member's user name to go to that user's profile page. <br>A preview of that user's shared images appears on the right. <li>Click <b>View Image Gallery</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_41" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_41"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title images_upload2gallery" role="button" aria-expanded="false" id="toggleLink_50" href="https://r1.community.samsung.com/t5/help/faqpage/title/images_upload2gallery">How do I upload an image to my image gallery?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-images_upload2gallery lia-faq-section-contents-depth-2" id="toggleContainer_50"> <div class="lia-faq-answer"> <p>Starting from your image gallery, you choose the image and name it. There are size limitations, of course, and a community moderator must approve your image before it appears in your gallery or you can insert it in a post <p><b>To upload an image to your image gallery:</b> <ol> <li>Go to your profile page. <li>Click <b>View Image Gallery</b>. <li>Click <b>Browse</b> and select an image file to be uploaded. <br>A preview of the image. <li>Type a title for the image. <li>Click <b>Hide in Gallery (Private)</b> to make this image private. <br>Private images never appear when other community members view your image gallery. They only appear if you insert the image in a post. <li>Click <b>Save to Gallery</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_42" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_42"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title images_changeicon" role="button" aria-expanded="false" id="toggleLink_51" href="https://r1.community.samsung.com/t5/help/faqpage/title/images_changeicon">How do I use an uploaded image as my personal avatar?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-images_changeicon lia-faq-section-contents-depth-2" id="toggleContainer_51"> <div class="lia-faq-answer"> <p>You can use any approved image you've uploaded as your personal avatar. <p><b>To use an uploaded image as your personal avatar:</b> <ol> <li>Sign in to the community. <li>Go to <b>My Settings > Avatars</b>. <li>Click <b>From the Community</b> or <b>From Uploaded Images</b>. <li>Click the image to use as your personal avatar. </ol> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_43" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_43"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title images_insertimage" role="button" aria-expanded="false" id="toggleLink_52" href="https://r1.community.samsung.com/t5/help/faqpage/title/images_insertimage">How do I insert an image in a post?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-images_insertimage lia-faq-section-contents-depth-2" id="toggleContainer_52"> <div class="lia-faq-answer"> <p>You can insert images from your computer (this uploads the image to your gallery), from your image gallery (if the image has been approved), or from another location on the web. <p><b>To insert an image in a post:</b> <ol> <li>Start a new post. <li>Click <b>Photo</b> in the editorâs toolbar. <li>Choose one of the image source options and follow the on-screen instructions. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_44" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_44"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title images_whyno" role="button" aria-expanded="false" id="toggleLink_53" href="https://r1.community.samsung.com/t5/help/faqpage/title/images_whyno">My friends can't see the images I've uploaded. Where are they?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-images_whyno lia-faq-section-contents-depth-2" id="toggleContainer_53"> <div class="lia-faq-answer"> <p>For your protection, your community requires a moderator to approve all uploaded images before they can be displayed. Although you can see your uploaded images that are awaiting approval or flagged for review, other community members who view your images can only see the ones that have been approved. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_45" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_45"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title images_privateimage" role="button" aria-expanded="false" id="toggleLink_54" href="https://r1.community.samsung.com/t5/help/faqpage/title/images_privateimage">What is a private image?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-images_privateimage lia-faq-section-contents-depth-2" id="toggleContainer_54"> <div class="lia-faq-answer"> <p>A private image is one that only you can see. Each time you upload an image, you can decide whether you want that image to appear in your image gallery. If you choose no, the image is private. Remember, a moderator must approve all uploaded images before your can use them in a post or display them in your gallery. <p><b>To change the privacy setting for an image:</b> <ol> <li>In your gallery page, click the check box below the image you want to change. <li>Click <b>Image Options > Make All Checked Images Public</b> or <b>Private</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_46" href="#">Close</a> </div> </div> </section> </li> </ul> </div> </section> </li> <li class="lia-faq-section"> <section id="faqtoggleableitemdisplay_8"> <h2 class="lia-faq-section-title lia-faq-section-title-level-1"> <a class="lia-link-navigation lia-faq-section-title images2" role="button" aria-expanded="false" id="toggleLink_55" href="https://r1.community.samsung.com/t5/help/faqpage/title/images2">Images (Version 2)</a> </h2> <div class="lia-js-hidden lia-faq-section-contents lia-images2 lia-faq-section-contents-depth-1" id="toggleContainer_55"> <ul role="list" id="list_9" class="lia-list-standard lia-faq-sections"> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_46"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title images_overview_v2" role="button" aria-expanded="false" id="toggleLink_56" href="https://r1.community.samsung.com/t5/help/faqpage/title/images_overview_v2">Introducing Images (Version 2)</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-images_overview_v2 lia-faq-section-contents-depth-2" id="toggleContainer_56"> <div class="lia-faq-answer"> <p>There are now two versions of the image upload feature that communities can use. The choice is made by the community manager and applies to the entire community. <p>In communities that use Images (Version 2) you can organize uploaded images into albums and images become more like posts: you can give Likes to images you like and comment on images in your own albums and those of other community members. <p>Here's what's new in Images (Version 2): <ul> <li>You can organize your images in albums. You start with default public and private albums that contain any images you might already have uploaded. <li>When you upload an image you can place it in an existing album or create a new one. <li>You change the privacy setting for images by moving them between private and public albums. <li>When you view the images in an album you can use a new carousel control near the top of the page to scroll through the images. <li>You can add a description and tags to an image and choose the one you want to use as the album cover. </ul> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_47" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_47"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title images_gallery_v2" role="button" aria-expanded="false" id="toggleLink_57" href="https://r1.community.samsung.com/t5/help/faqpage/title/images_gallery_v2">How do I view images?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-images_gallery_v2 lia-faq-section-contents-depth-2" id="toggleContainer_57"> <div class="lia-faq-answer"> <p>You can view all photos and graphic files you upload to the community on your Albums and Images page. This page displays images in two ways: <ul> <li>The Albums tab displays all of your image albums, including the default Public and Private albums that contain any images you might have already uploaded. You can create new albums when you upload images and move images between albums as needed. <li>The All Images tab displays all of the images you have uploaded </ul> <p><b>To view your images:</b> <ol> <li>Go to your profile page. <br>A preview of your uploaded images appears on the right. <li>Click <b>View My Images</b>. <li><i>To view all the images in an album</i>, click the album. Click an image to see more about it. <br><i>To view all of your images</i>, click <b>All Images</b>. </ol> <p><b>To view another user's public images:</b> <ol> <li>Click the community member's user name to go to that user's profile page. <br>A preview of that user's shared images appears on the right. <li>Click <b>View My Images</b>. </li> </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_48" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_48"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title images_comment_v2" role="button" aria-expanded="false" id="toggleLink_58" href="https://r1.community.samsung.com/t5/help/faqpage/title/images_comment_v2">How do I comment on an image?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-images_comment_v2 lia-faq-section-contents-depth-2" id="toggleContainer_58"> <div class="lia-faq-answer"> <p><b>To comment on an image:</b> <ol> <li>Go to the Albums and Images page of the image's owner. <li>Open the album that contains the image you want to comment on and click the image. <li>Click <b>Likes</b>. <li><i>(Optional)</i> Click <b>Add Tag</b>, enter the tag, and click <b>Add</b>. <li>Click in the comment editor, type your comment, and click <b>Post Your Comment</b>. </ol> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_49" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_49"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title images_upload2gallery_v2" role="button" aria-expanded="false" id="toggleLink_59" href="https://r1.community.samsung.com/t5/help/faqpage/title/images_upload2gallery_v2">How do I upload images?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-images_upload2gallery_v2 lia-faq-section-contents-depth-2" id="toggleContainer_59"> <div class="lia-faq-answer"> <p>Depending on your starting point, you choose one or more images, choose the album where they'll be located, and upload. There are size limitations, of course, and a community moderator must approve your images before others can see them. You can upload images from: <ul> <li>Your Albums and Images page <li>Any of your individual Album pages <li>Post Message, Answer, Comment, Article, and other Post pages </ul> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_50" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_50"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title images_edit_v2" role="button" aria-expanded="false" id="toggleLink_60" href="https://r1.community.samsung.com/t5/help/faqpage/title/images_edit_v2">How do I edit an image?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-images_edit_v2 lia-faq-section-contents-depth-2" id="toggleContainer_60"> <div class="lia-faq-answer"> <p>You can change the name, add a description, and apply tags to an image, but you can't edit the actual image in the community. If you want to edit the image, you need to do that outside the community and upload the edited image. <p><b>To edit information about an image:</b> <ol> <li>Go to your Albums and Images page. <li>Open the album that contains the image you want and click it. <li>Click <b>Edit</b> to change the image title, add a description, and enter tags. <li>To display an image on the front of the album, click <b>Use this image for the album cover</b>. <li>Click <b>Save</b>. </ol> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_51" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_51"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title images_insertimage_v2" role="button" aria-expanded="false" id="toggleLink_61" href="https://r1.community.samsung.com/t5/help/faqpage/title/images_insertimage_v2">How do I insert an image in a post?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-images_insertimage_v2 lia-faq-section-contents-depth-2" id="toggleContainer_61"> <div class="lia-faq-answer"> <p><b>To insert an image in a post:</b> <ol> <li>Start a new post. <li>Click <b>Insert Image</b>. <li>Choose an image source location. <li>Follow the on-screen instructions </ol> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_52" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_52"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title images_privateimage_v2" role="button" aria-expanded="false" id="toggleLink_62" href="https://r1.community.samsung.com/t5/help/faqpage/title/images_privateimage_v2">What is a private image?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-images_privateimage_v2 lia-faq-section-contents-depth-2" id="toggleContainer_62"> <div class="lia-faq-answer"> <p>A private image is one that only you (and community moderators with permission) can see. When you upload an image, you can place it in a private album or public album. Moderators must approve all uploaded images before you can use them in a post or display them in your My Images list. <p><b>To change the privacy setting for an image:</b> <ol> <li>Click the image to go to the image page. <li>Click <b>Image Options > Move Image</b>. <li>Choose an album and click <b>Move</b>. To make an image private, move it to a private album. To make a private image public, move it to a public album. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_53" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_53"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title images_albums_v2" role="button" aria-expanded="false" id="toggleLink_63" href="https://r1.community.samsung.com/t5/help/faqpage/title/images_albums_v2">What are image albums?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-images_albums_v2 lia-faq-section-contents-depth-2" id="toggleContainer_63"> <div class="lia-faq-answer"> <p>You use image albums to organize the photos and other graphics that you've uploaded to the community. By default, you start with two albums: Private and Public. Your community manager determines the number of albums you can create. <p><b>To edit an image album:</b> <ol> <li>Go to your Albums and Images page. <li>Choose an album. <li>Edit the album name or description or change the privacy setting as needed. <li>Click <b>Save.</b> </ol> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_54" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_54"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title images_whyno" role="button" aria-expanded="false" id="toggleLink_64" href="https://r1.community.samsung.com/t5/help/faqpage/title/images_whyno">My friends can't see the images I've uploaded. Where are they?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-images_whyno lia-faq-section-contents-depth-2" id="toggleContainer_64"> <div class="lia-faq-answer"> <p>For your protection, your community requires a moderator to approve all uploaded images before they can be displayed. Although you can see your uploaded images that are awaiting approval or flagged for review, other community members who view your images can only see the ones that have been approved. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_55" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_55"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title images_changeicon" role="button" aria-expanded="false" id="toggleLink_65" href="https://r1.community.samsung.com/t5/help/faqpage/title/images_changeicon">How do I use an uploaded image as my personal avatar?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-images_changeicon lia-faq-section-contents-depth-2" id="toggleContainer_65"> <div class="lia-faq-answer"> <p>You can use any approved image you've uploaded as your personal avatar. <p><b>To use an uploaded image as your personal avatar:</b> <ol> <li>Sign in to the community. <li>Go to <b>My Settings > Avatars</b>. <li>Click <b>From the Community</b> or <b>From Uploaded Images</b>. <li>Click the image to use as your personal avatar. </ol> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_56" href="#">Close</a> </div> </div> </section> </li> </ul> </div> </section> </li> <li class="lia-faq-section"> <section id="faqtoggleableitemdisplay_9"> <h2 class="lia-faq-section-title lia-faq-section-title-level-1"> <a class="lia-link-navigation lia-faq-section-title video" role="button" aria-expanded="false" id="toggleLink_66" href="https://r1.community.samsung.com/t5/help/faqpage/title/video">Video</a> </h2> <div class="lia-js-hidden lia-faq-section-contents lia-video lia-faq-section-contents-depth-1" id="toggleContainer_66"> <ul role="list" id="list_10" class="lia-list-standard lia-faq-sections"> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_56"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title video_gallery" role="button" aria-expanded="false" id="toggleLink_67" href="https://r1.community.samsung.com/t5/help/faqpage/title/video_gallery">What is a video gallery and how do I view it?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-video_gallery lia-faq-section-contents-depth-2" id="toggleContainer_67"> <div class="lia-faq-answer"> <p>A video gallery is a collection of videos that you or another community member has uploaded. Each community member who has permission to upload videos has a video gallery. You can view your own video gallery as well as the video galleries of other community members. When you look at another user's gallery, you see the approved videos that the user has chosen to share. <p><b>To view your video gallery:</b> <ol> <li>Go you your profile page or the profile page of another user. <br>A preview of your video gallery appears on the right side. <li>Click <b>View Video Gallery</b>. </ol> <p>To view another user's video gallery: <ol> <li>Click the community member's user name to go to that user's profile page. <br>A preview of that user's shared videos appears on the right side. <li>Click <b>View Video Gallery</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_57" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_57"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title video_upload2gallery" role="button" aria-expanded="false" id="toggleLink_68" href="https://r1.community.samsung.com/t5/help/faqpage/title/video_upload2gallery">How do I upload a video to my video gallery?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-video_upload2gallery lia-faq-section-contents-depth-2" id="toggleContainer_68"> <div class="lia-faq-answer"> <p><b>To upload a video to your video gallery:</b> <ol> <li>Go to your profile page. <li>Click <b>View Video Gallery</b>. <li>Click <b>Upload a Video</b>. <li>Click <b>Browse</b> to select a video file to be uploaded. <br>If the video is small enough (the size limit is set by your community), the video is uploaded. <li>Enter a title and description for the video. <li>Click <b>Hide in Gallery (Private)</b> to make this video private. <br>Private videos never appear when other community members view your video gallery. They only appear if you insert the video in a post. <br>Click <b>Upload</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_58" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_58"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title video_insert" role="button" aria-expanded="false" id="toggleLink_69" href="https://r1.community.samsung.com/t5/help/faqpage/title/video_insert">How do I insert a video in a post?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-video_insert lia-faq-section-contents-depth-2" id="toggleContainer_69"> <div class="lia-faq-answer"> <p><b>To insert a video in a post:</b> <ol> <li>Start a new post. <li>Click <b>Insert Video</b>. <li>Choose one of the sources and follow the on-screen instructions. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_59" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_59"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title video_whyno" role="button" aria-expanded="false" id="toggleLink_70" href="https://r1.community.samsung.com/t5/help/faqpage/title/video_whyno">My friends can't see the videos I've uploaded. Where are they?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-video_whyno lia-faq-section-contents-depth-2" id="toggleContainer_70"> <div class="lia-faq-answer"> <p>The two main reasons why you might not be able to view videos are: <ul> <li>Your videos are still being processed after uploading. <li>The site moderator hasnât approved your videos. </ul> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_60" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_60"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title video_private" role="button" aria-expanded="false" id="toggleLink_71" href="https://r1.community.samsung.com/t5/help/faqpage/title/video_private">What is a private video?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-video_private lia-faq-section-contents-depth-2" id="toggleContainer_71"> <div class="lia-faq-answer"> <p>A private video is one that only you can see. When you upload a video, you can decide if you want that video to appear in your video gallery. If you choose no, the video is private.â¨ <p>Remember, a moderator might need to approve your videos before your can use them in a post or display them in your gallery.â¨ <p><b>To change the privacy setting for a video:</b> <ol> <li>In your gallery page, click the check box below the video you want to change. <li>Click <b>Video Options > Make All Checked Videos Public</b> or <b>Private</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_61" href="#">Close</a> </div> </div> </section> </li> </ul> </div> </section> </li> <li class="lia-faq-section"> <section id="faqtoggleableitemdisplay_10"> <h2 class="lia-faq-section-title lia-faq-section-title-level-1"> <a class="lia-link-navigation lia-faq-section-title contests" role="button" aria-expanded="false" id="toggleLink_72" href="https://r1.community.samsung.com/t5/help/faqpage/title/contests">Contests</a> </h2> <div class="lia-js-hidden lia-faq-section-contents lia-contests lia-faq-section-contents-depth-1" id="toggleContainer_72"> <ul role="list" id="list_11" class="lia-list-standard lia-faq-sections"> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_61"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title contests_whatis" role="button" aria-expanded="false" id="toggleLink_73" href="https://r1.community.samsung.com/t5/help/faqpage/title/contests_whatis">What's a contest?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-contests_whatis lia-faq-section-contents-depth-2" id="toggleContainer_73"> <div class="lia-faq-answer"> <p>Contests are a fun way to share content with your community. Anyone in the community can see and vote on your contest entries. Entries are organized into three groups: <ul> <li>Hot Entries (popular right now) <li>Top Entries (received the most Likes) <li>New Entries (most recent entries) </ol> <p>Adding an entry is just like posting a message on a board, and voting for entries is just like giving Likes. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_62" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_62"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title contests_postentry" role="button" aria-expanded="false" id="toggleLink_74" href="https://r1.community.samsung.com/t5/help/faqpage/title/contests_postentry">How do I post an entry in a contest?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-contests_postentry lia-faq-section-contents-depth-2" id="toggleContainer_74"> <div class="lia-faq-answer"> <p><b>To post your entry:</b> <ol> <li>Go to the contest you want to enter. <li>Click <b>New Entry</b>. <li>Enter your subject and description. <br>You can use simple HTML and format the text. Depending on the contest rules, you can also add links, images, or videos. <li>To receive email when someone comments on your entry, click <b>Email me</b>. <li>If labels are required, enter or choose one or more labels. <br>Available labels are listed below the Label entry area. Labels make it easy to find related or similar entries. <li>Click <b>Post</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_63" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_63"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title contests_vote" role="button" aria-expanded="false" id="toggleLink_75" href="https://r1.community.samsung.com/t5/help/faqpage/title/contests_vote">How do I vote for an entry I like?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-contests_vote lia-faq-section-contents-depth-2" id="toggleContainer_75"> <div class="lia-faq-answer"> You vote for an entry by giving it likes. Just click the <b>Likes</b> button next to the entry. If you change your mind, you can revoke your likes later. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_64" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_64"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title contests_postcomment" role="button" aria-expanded="false" id="toggleLink_76" href="https://r1.community.samsung.com/t5/help/faqpage/title/contests_postcomment">How do I post a comment on an entry?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-contests_postcomment lia-faq-section-contents-depth-2" id="toggleContainer_76"> <div class="lia-faq-answer"> <p>Posting a comment on an entry is a lot like replying to a message on a board. If the entry is open for comments, you'll see a post a comment link or a comment count link at the bottom of the entry. <p><b>To post your comment:</b> <ol> <li>Click the <b>Comment</b> or the <b>Comment</b> count link. <br>You can post a comment to an entry, but not to other comments. <li>Type your comment in the Comment area. <br>You can use simple HTML and quote the entry you're commenting on. You can't edit or delete a comment after it's posted. <li>Click <b>Post Your Comment</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_65" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_65"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title contests_editcomment" role="button" aria-expanded="false" id="toggleLink_77" href="https://r1.community.samsung.com/t5/help/faqpage/title/contests_editcomment">Can I edit or delete my contest entry comments?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-contests_editcomment lia-faq-section-contents-depth-2" id="toggleContainer_77"> <div class="lia-faq-answer"> No, you can't. Be sure to check your spelling and preview your comment before you post it; you can't edit a comment once it's posted. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_66" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_66"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title contests_shareentry" role="button" aria-expanded="false" id="toggleLink_78" href="https://r1.community.samsung.com/t5/help/faqpage/title/contests_shareentry">How do I share an entry with friends?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-contests_shareentry lia-faq-section-contents-depth-2" id="toggleContainer_78"> <div class="lia-faq-answer"> <p>To tell your friends about a contest entry, you can use any of dozens of shared bookmarking, social network, or other tracking services, such as Del.icio.us, Digg, Reddit, Facebook, MySpace, Google, StumbleUpon, Technorati, or Twitter. <p><b>To share a contest entry:</b> <ol> <li>Go to the entry you want to share. <li>Click <b>Bookmark</b>. <li>Click the service you want to use. <br>The next steps depend on the service. </ol> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_67" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_67"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title contests_subscribe" role="button" aria-expanded="false" id="toggleLink_79" href="https://r1.community.samsung.com/t5/help/faqpage/title/contests_subscribe">Can I subscribe to a contest entry?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-contests_subscribe lia-faq-section-contents-depth-2" id="toggleContainer_79"> <div class="lia-faq-answer"> Yes. When you subscribe, you will receive an email alert when new entries or comments are posted. <p> <table> <tr><td><b>To</b></td><td><b>Do this</b></td></tr> <tr><td>Subscribe to a contest </td> <td>Go to the contest page and click <b>Contest Options > Subscribe</b>. </td></tr> <tr><td>Subscribe to an entry </td> <td>Go to the entry and click <b>Entry Options > Subscribe</b>. </td></tr> </table> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_68" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_68"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title contests_permalink" role="button" aria-expanded="false" id="toggleLink_80" href="https://r1.community.samsung.com/t5/help/faqpage/title/contests_permalink">What's a Permalink?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-contests_permalink lia-faq-section-contents-depth-2" id="toggleContainer_80"> <div class="lia-faq-answer"> A permalink, short for permanent link, is the URL for a specific contest entry. In an active contest with lots of entries, a particular entry will only stay on the New Entries tab for a short period of time. It becomes hard to bookmark a specific entry or to email a link when the entry you want is replaced with something new. <p>This is where permalinks come in handy. They take you directly to a specific entry, rather than to the contest's front page. <p>To use a permalink: <ol> <li>Click <b>Permalink</b> at the bottom of an entry. <li>Copy the URL that appears in your browser's navigation toolbar. <li>Paste the link wherever you need it. </ol> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_69" href="#">Close</a> </div> </div> </section> </li> </ul> </div> </section> </li> <li class="lia-faq-section"> <section id="faqtoggleableitemdisplay_11"> <h2 class="lia-faq-section-title lia-faq-section-title-level-1"> <a class="lia-link-navigation lia-faq-section-title solutions" role="button" aria-expanded="false" id="toggleLink_81" href="https://r1.community.samsung.com/t5/help/faqpage/title/solutions">Accepted Solutions</a> </h2> <div class="lia-js-hidden lia-faq-section-contents lia-solutions lia-faq-section-contents-depth-1" id="toggleContainer_81"> <ul role="list" id="list_12" class="lia-list-standard lia-faq-sections"> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_69"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title solution_whatis" role="button" aria-expanded="false" id="toggleLink_82" href="https://r1.community.samsung.com/t5/help/faqpage/title/solution_whatis">What is an Accepted Solution?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-solution_whatis lia-faq-section-contents-depth-2" id="toggleContainer_82"> <div class="lia-faq-answer"> <p>An Accepted Solutions is a way for you to choose the reply that best answers a question that you've posted. When you accept a solution, both the question and the solution get special icons and links that take you directly from the question to the answer. <p>An Accepted Solutions icon also appears on boards and in search results so you can see which messages have solutions. <p>You can mark a solution as accepted only for questions that you've posted (you started the thread). Community moderators can also mark one of the replies to a message as an accepted solution <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_70" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_70"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title solution_howdoi" role="button" aria-expanded="false" id="toggleLink_83" href="https://r1.community.samsung.com/t5/help/faqpage/title/solution_howdoi">How do I mark a message as a solution?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-solution_howdoi lia-faq-section-contents-depth-2" id="toggleContainer_83"> <div class="lia-faq-answer"> <p>To mark a message as a solution, <b>click Accept as Solution</b> on the reply. <p>If you change your mind or if another reply provides an even better answer, you can revoke the first selection and accept the second reply. <p>To revoke an accepted solution, click <b>Options > Not the Solution</b>. <p>You can choose another solution or leave the question unsolved. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_71" href="#">Close</a> </div> </div> </section> </li> </ul> </div> </section> </li> <li class="lia-faq-section"> <section id="faqtoggleableitemdisplay_12"> <h2 class="lia-faq-section-title lia-faq-section-title-level-1"> <a class="lia-link-navigation lia-faq-section-title kudos" role="button" aria-expanded="false" id="toggleLink_84" href="https://r1.community.samsung.com/t5/help/faqpage/title/kudos">Likes</a> </h2> <div class="lia-js-hidden lia-faq-section-contents lia-kudos lia-faq-section-contents-depth-1" id="toggleContainer_84"> <ul role="list" id="list_13" class="lia-list-standard lia-faq-sections"> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_71"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title kudos_whatis" role="button" aria-expanded="false" id="toggleLink_85" href="https://r1.community.samsung.com/t5/help/faqpage/title/kudos_whatis">What are Likes?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-kudos_whatis lia-faq-section-contents-depth-2" id="toggleContainer_85"> <div class="lia-faq-answer"> <p>Likes is a content rating system that lets you vote for the messages you think are the most useful or important. <p>When you give likes to a message, you are giving a thumbs-up for good content and a pat on the back to its author. Your likes help to boost the value of certain messages and enhance the reputation of their authors. <p>Giving likes is as easy as a single click, but the impact of likes ripples across the community. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_72" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_72"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title kudos_howdoi" role="button" aria-expanded="false" id="toggleLink_86" href="https://r1.community.samsung.com/t5/help/faqpage/title/kudos_howdoi">How do I give Likes?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-kudos_howdoi lia-faq-section-contents-depth-2" id="toggleContainer_86"> <div class="lia-faq-answer"> <p>You can give Likes to any posts in the community except your own. <p>To give likes to a message and its author, click <b>Likes</b> on the message. <p>If you change your mind about the quality of the message, you can revoke your likes. <p>To revoke likes you've given, click the <b>Kudos</b> button again</b>. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_73" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_73"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title kudos_activity" role="button" aria-expanded="false" id="toggleLink_87" href="https://r1.community.samsung.com/t5/help/faqpage/title/kudos_activity">How can I see who's given me Likes?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-kudos_activity lia-faq-section-contents-depth-2" id="toggleContainer_87"> <div class="lia-faq-answer"> <p>Want to know who thinks a message is good? It's easy to find out which regular community members and community experts have given likes to a message. likes from community experts can carry more weight than those from brand new members. (Community administrators can choose to have likes granted by experts carry more weight than likes granted by regular members.) <p><b>To see who's given you likes:</b> <ol> <li>Go to the message page. <li>Click the Likes total. <br>The Who Liked this Message page shows you all the community members who've given likes to the message. <li>Click <b>Experts</b> to see likes given by high-ranking members of the community. <br>Experts are usually moderators and other users who had a likes weight of more than 1 when they gave the message likes. <li>Click the Date Liked, User ID, or or likes link to sort this page by the date the likes were given, the name of the user who gave likes or by the likes count. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_74" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_74"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title kudos_leaderboards" role="button" aria-expanded="false" id="toggleLink_88" href="https://r1.community.samsung.com/t5/help/faqpage/title/kudos_leaderboards">How can I see which messages or authors have received the most Likes?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-kudos_leaderboards lia-faq-section-contents-depth-2" id="toggleContainer_88"> <div class="lia-faq-answer"> <p>There are usually two likes leaderboards on the community's front page -- one for authors and another for messages. The author's leaderboard shows who has received the most likes. The message leaderboard showcases the most liked messages. Links from the front-page leaderboards take you to the full leaderboard pages. <p>To view the Top Liked Messages leaderboard, click <b>view all</b> from the front page module. <p>To view the Top Liked Authors leaderboard, click <b>view all</b> from the front page module. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_75" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_75"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title kudos_whogave" role="button" aria-expanded="false" id="toggleLink_89" href="https://r1.community.samsung.com/t5/help/faqpage/title/kudos_whogave">How can I see who has given me likes?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-kudos_whogave lia-faq-section-contents-depth-2" id="toggleContainer_89"> <div class="lia-faq-answer"> <p><b>To see who's given you likes:</b> <ol> <li>Go to you profile page. <br>Your Profile pages shows the names of community members who have given you likes, the messages they liked, your top liked messages, and the likes you've given. <li>To see all of your recent likes activity in an area, click <b>view all</b>. <li>Click the tabs to see more info about your likes activity. </ol> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_76" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_76"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title kudos_weight" role="button" aria-expanded="false" id="toggleLink_90" href="https://r1.community.samsung.com/t5/help/faqpage/title/kudos_weight">What is Likes weight?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-kudos_weight lia-faq-section-contents-depth-2" id="toggleContainer_90"> <div class="lia-faq-answer"> <p>Your likes weight is the number of likes you give each time you click <b>Likes!</b>. <p>If you're new to the community, your likes weight is probably 1 (each like counts as 1). More experienced community members might have a higher likes weight, so they could give two likes, ten likes, or more each time they click. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_77" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_77"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title kudos_whyno" role="button" aria-expanded="false" id="toggleLink_91" href="https://r1.community.samsung.com/t5/help/faqpage/title/kudos_whyno">Why can't I give Likes to some messages?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-kudos_whyno lia-faq-section-contents-depth-2" id="toggleContainer_91"> <div class="lia-faq-answer"> <p>There are a few reasons why you might not be able to give likes to a post. <ul><li>You've already given Likes to this message (you can only give them once).</li> <li>You wrote the message (you can't Like your own messages).</li> <li>Your community manager wants you to give Likes only to a message that starts a thread and not to replies.</li> <li>Your community manager has turned Likes off for a message or a forum. </li> <li>Your community manager has frozen Likes for this message. You can still see how many Likes the message has received, but you can't Like it any more. </li></ul> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_78" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_78"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title kudos_hot" role="button" aria-expanded="false" id="toggleLink_92" href="https://r1.community.samsung.com/t5/help/faqpage/title/kudos_hot">Where did the Likes number go?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-kudos_hot lia-faq-section-contents-depth-2" id="toggleContainer_92"> <div class="lia-faq-answer"> <p>Sometimes a message gets so many likes that we run out of space to show the number. When that happens, you'll see a Hot Likes symbol or icon instead of the likes count on the kudos badge. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_79" href="#">Close</a> </div> </div> </section> </li> </ul> </div> </section> </li> <li class="lia-faq-section"> <section id="faqtoggleableitemdisplay_13"> <h2 class="lia-faq-section-title lia-faq-section-title-level-1"> <a class="lia-link-navigation lia-faq-section-title tagging" role="button" aria-expanded="false" id="toggleLink_93" href="https://r1.community.samsung.com/t5/help/faqpage/title/tagging">Tagging</a> </h2> <div class="lia-js-hidden lia-faq-section-contents lia-tagging lia-faq-section-contents-depth-1" id="toggleContainer_93"> <ul role="list" id="list_14" class="lia-list-standard lia-faq-sections"> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_79"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title tagging_what" role="button" aria-expanded="false" id="toggleLink_94" href="https://r1.community.samsung.com/t5/help/faqpage/title/tagging_what">What is a tag?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-tagging_what lia-faq-section-contents-depth-2" id="toggleContainer_94"> <div class="lia-faq-answer"> <p>A tag is a single keyword or phrase that describes the topic, theme, or subject of a post. You can add as many tags as you want and so can other community members. For example, in a post about a mouse, you might add these tags: mouse, USB mouse, optical mouse, wireless, DPI. <p>Be sure to use commas between tags. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_80" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_80"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title tagging_cloud" role="button" aria-expanded="false" id="toggleLink_95" href="https://r1.community.samsung.com/t5/help/faqpage/title/tagging_cloud">What is a tag cloud?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-tagging_cloud lia-faq-section-contents-depth-2" id="toggleContainer_95"> <div class="lia-faq-answer"> A tag cloud displays tags used frequently within the community or within an area of the community. The more frequently a tag is used, the larger it appears in the tag cloud. By looking at a tag cloud, you can get a sense of what the hot topics are in a given area. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_81" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_81"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title tagging_whatido" role="button" aria-expanded="false" id="toggleLink_96" href="https://r1.community.samsung.com/t5/help/faqpage/title/tagging_whatido">What can I do with tags?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-tagging_whatido lia-faq-section-contents-depth-2" id="toggleContainer_96"> <div class="lia-faq-answer"> Tagging is a way to help other users discover interesting posts. It's also a way to organize content in the community that you think is related. When you apply tags to a post, you add to the value by providing another way for people to find it. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_82" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_82"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title tagging_why" role="button" aria-expanded="false" id="toggleLink_97" href="https://r1.community.samsung.com/t5/help/faqpage/title/tagging_why">Why do people tag?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-tagging_why lia-faq-section-contents-depth-2" id="toggleContainer_97"> <div class="lia-faq-answer"> Some users will tag posts for their own convenience in finding them later. Other users enjoy helping categorize interesting posts for the benefit of the community. Users who tag lots of posts gain status by appearing on Tag Leaderboards. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_83" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_83"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title tagging_how" role="button" aria-expanded="false" id="toggleLink_98" href="https://r1.community.samsung.com/t5/help/faqpage/title/tagging_how">How do I tag?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-tagging_how lia-faq-section-contents-depth-2" id="toggleContainer_98"> <div class="lia-faq-answer"> <p><b>To add a tag:</b> <ol> <li>Navigate to an interesting post or comment. <li>Click in the <b>Add</b> field and type your tags (separated by commas). <li>Click <b>Add Tag</b>. </ol> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_84" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_84"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title tagging_where" role="button" aria-expanded="false" id="toggleLink_99" href="https://r1.community.samsung.com/t5/help/faqpage/title/tagging_where">Where are my tags?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-tagging_where lia-faq-section-contents-depth-2" id="toggleContainer_99"> <div class="lia-faq-answer"> You can find messages you've tagged by visiting your profile and clicking the tag. You can also click on a tag on any cloud and look at the Most Tagged section. <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_85" href="#">Close</a> </div> </div> </section> </li> </ul> </div> </section> </li> <li class="lia-faq-section"> <section id="faqtoggleableitemdisplay_14"> <h2 class="lia-faq-section-title lia-faq-section-title-level-1"> <a class="lia-link-navigation lia-faq-section-title labels" role="button" aria-expanded="false" id="toggleLink_100" href="https://r1.community.samsung.com/t5/help/faqpage/title/labels">Labeling</a> </h2> <div class="lia-js-hidden lia-faq-section-contents lia-labels lia-faq-section-contents-depth-1" id="toggleContainer_100"> <ul role="list" id="list_15" class="lia-list-standard lia-faq-sections"> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_85"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title labels_whatarelabels" role="button" aria-expanded="false" id="toggleLink_101" href="https://r1.community.samsung.com/t5/help/faqpage/title/labels_whatarelabels">What are labels?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-labels_whatarelabels lia-faq-section-contents-depth-2" id="toggleContainer_101"> <div class="lia-faq-answer"> <p>Labels are used within a community to help categorize articles in a variety of discussion styles; forums, blogs, Q&A, ideas, TKBs. Labels enable you to categorize the content you write based on the themes or content in the article. For example, in a support Q&A for troubleshooting connectivity issues with your smart phone, you might apply labels like "iPhone", "Galaxy", "AT&T", or "Verizon".</p> <p>Unlike tags, labels are created by the Community Admin and typically controlled for consistency and need. Authors must choose/apply labels from a pre-defined list for the node in which the article appears. Tags are more freeform and can be created by authors.</p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_86" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_86"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title labels_addlabels" role="button" aria-expanded="false" id="toggleLink_102" href="https://r1.community.samsung.com/t5/help/faqpage/title/labels_addlabels">How do I add a label to my post?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-labels_addlabels lia-faq-section-contents-depth-2" id="toggleContainer_102"> <div class="lia-faq-answer"> <p> <b>To add a label:</b> <ol> <li>Navigate to the post you authored. <li>Open the post to edit it. <li>In the <b>Labels</b> field, start typing the label or choose one from the list. If you add multiple labels, you must separate them with commas. </ol><p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_87" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_87"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title labels_createlabels" role="button" aria-expanded="false" id="toggleLink_103" href="https://r1.community.samsung.com/t5/help/faqpage/title/labels_createlabels">Who can create labels?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-labels_createlabels lia-faq-section-contents-depth-2" id="toggleContainer_103"> <div class="lia-faq-answer"> <p>Typically, only administrators or permissioned members can create new labels or edit the label list. When the use of labels is enforced, members must apply a label when submitting posts. Labels can be optionally predefined, giving administrators complete control over exactly which labels are used in their community.</p> <p>Labels are applied at node (board) level, so different settings can be applied at different boards. One board might be mandatory with a predefined pool of labels, while another can be completely optional and enable users to create their own labels.</p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_88" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_88"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title labels_subscribelabels" role="button" aria-expanded="false" id="toggleLink_104" href="https://r1.community.samsung.com/t5/help/faqpage/title/labels_subscribelabels">How do I subscribe to a label?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-labels_subscribelabels lia-faq-section-contents-depth-2" id="toggleContainer_104"> <div class="lia-faq-answer"> <p>When you subscribe to a label, you will be notified by email when a new post is created with the label.</p> <p><b>To subscribe to a label:</b></p> <ol> <li>From a particular post with a label, click on the label to filter by that label. (You can also do this from the labels component.) <li>Click <b>Subscribe</b>. </ol> <p><b>Note:</b>Your community users can configure their own subscription settings under <b>My Settings > Subscriptions and Notifications > My Subscriptions</b> and <b>My Settings > Subscriptions and Notifications > Notification Settings</b>.<p> <p>One thing to note about labels is that they are applied at node level. Thus, predefined labels and subscriptions to labels exist only at the node at which they are applied. For example, if you subscribe to a label named 'contest' at board 1, it will not automatically subscribe you to an identically named label at board 2. You will have to subscribe twice, once at each board. This also applies if you add a labels component to your page to display the most popular labels, these are also designed to work at node level.</p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_89" href="#">Close</a> </div> </div> </section> </li> </ul> </div> </section> </li> <li class="lia-faq-section"> <section id="faqtoggleableitemdisplay_15"> <h2 class="lia-faq-section-title lia-faq-section-title-level-1"> <a class="lia-link-navigation lia-faq-section-title pm" role="button" aria-expanded="false" id="toggleLink_105" href="https://r1.community.samsung.com/t5/help/faqpage/title/pm">Direct Messenger</a> </h2> <div class="lia-js-hidden lia-faq-section-contents lia-pm lia-faq-section-contents-depth-1" id="toggleContainer_105"> <ul role="list" id="list_16" class="lia-list-standard lia-faq-sections"> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_89"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title whatmessage" role="button" aria-expanded="false" id="toggleLink_106" href="https://r1.community.samsung.com/t5/help/faqpage/title/whatmessage">What is the Private Messenger?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-whatmessage lia-faq-section-contents-depth-2" id="toggleContainer_106"> <div class="lia-faq-answer"> <p>Direct Messenger enables you to send Direct Notes to other community members. Direct Messenger has two big advantages over email: <ul> <li>You don't have to know the other member's email address to send the note. (Also, you don't have to reveal yours.) <li>You can read and send Direct Messages without leaving the community, making it easy to a quick conversation with another community member. </ul> <p>To use the Direct Messenger, you must be registered and signed in. You'll see a Direct Message icon at the top of your page. If you have any new messages, you'll see the number of unread messages next to the envelope icon. <p>Click the message count or envelope icon to go to your Direct Messages Inbox. </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_90" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_90"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title sendmessage" role="button" aria-expanded="false" id="toggleLink_107" href="https://r1.community.samsung.com/t5/help/faqpage/title/sendmessage">How do I send a Direct Message?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-sendmessage lia-faq-section-contents-depth-2" id="toggleContainer_107"> <div class="lia-faq-answer"> <p><b>To send a Direct Message:</b> <ol> <li>Sign in to the community. <li>Click the message count or envelope icon to go to your Direct Messages Inbox. <li>Click <b>Compose New Message</b>. <li>Enter the recipient's name in the <b>Send to</b> area. <br><br><b>Note:</b> Depending on your role in the community, you might be able to send a message to a group of users based on their role or rank in the community. If so, you can choose a role or a rank.<br> <li>Enter the subject for the message in the <b>Message Subject</b> area. <li>Type the reply in the <b>Message Body</b> editor. <li>Click <b>Send Message</b>. <br>You can look for the messages you've sent in the <b>Sent</b> tab. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_91" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_91"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title readmessage" role="button" aria-expanded="false" id="toggleLink_108" href="https://r1.community.samsung.com/t5/help/faqpage/title/readmessage">How do I read a Direct Message?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-readmessage lia-faq-section-contents-depth-2" id="toggleContainer_108"> <div class="lia-faq-answer"> <p><b>To read a private message:</b> <ol> <li>Sign in to the community. <br>If you have any new messages, you'll see the number of unread messages next to the envelope icon. <li>Click the message count or envelope icon to go to your Private Messages Inbox. <li>To read a message, click the message subject. <li>To reply to a message, click <b>Reply</b>. Type the reply and click <b>Send Message</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_92" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_92"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title replymessage" role="button" aria-expanded="false" id="toggleLink_109" href="https://r1.community.samsung.com/t5/help/faqpage/title/replymessage">How do I reply to a Direct Message?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-replymessage lia-faq-section-contents-depth-2" id="toggleContainer_109"> <div class="lia-faq-answer"> <p><b>To reply to a Direct Message:</b> <ol> <li>Sign in to the community. <li>Click the message count or envelope icon to go to your Direct Messages Inbox. <li>To read a message, click the message subject. <li>To reply to a message, click <b>Reply</b>. <br>The recipient and subject are automatically entered for you, but you can edit them. <li>Type the reply in the <b>Message Body</b> editor. <li>Click <b>Send Message</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_93" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_93"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title deletemessage" role="button" aria-expanded="false" id="toggleLink_110" href="https://r1.community.samsung.com/t5/help/faqpage/title/deletemessage">How do I delete a Direct Message?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-deletemessage lia-faq-section-contents-depth-2" id="toggleContainer_110"> <div class="lia-faq-answer"> <p>You can delete messages one at a time as you read them, or in bulk from your Inbox. <p><b>To delete a private message:</b> <ol> <li>Sign in to the community. <li>Click the message count or envelope icon to go to your Private Messages Inbox. <li>To delete a single message, click the message to view it and then click <b>Delete</b>. <li>To delete all messages, click the <b>Options</b> menu and click <b>Delete All</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_94" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_94"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title outbox" role="button" aria-expanded="false" id="toggleLink_111" href="https://r1.community.samsung.com/t5/help/faqpage/title/outbox">How do I see Direct Messages I've sent to others?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-outbox lia-faq-section-contents-depth-2" id="toggleContainer_111"> <div class="lia-faq-answer"> <p>To see the Direct Messages you've sent: <ol> <li>Sign in to the community. <li>Click the message count or envelope icon to go to your Direct Messages Inbox. <li>Click <b>Sent Messages</b>. </ol> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_95" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_95"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title friendlist" role="button" aria-expanded="false" id="toggleLink_112" href="https://r1.community.samsung.com/t5/help/faqpage/title/friendlist">What is my Friends List and how do I add people?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-friendlist lia-faq-section-contents-depth-2" id="toggleContainer_112"> <div class="lia-faq-answer"> <p>Your Friends List is a way to create your own community within a community. <p>Depending on your privacy settings, the people on your Friends List can see your biography, other personal information, or online status. If you send private messages, you can choose friends from a list instead of typing their user names. <p><b>Note:</b> Your Friends List is available only if your community supports private messages. <p><b>To add people to your Friends List:</b> <ol> <li>Sign in to the community. <li>Click the user name of a friend to see the friend's <b>About <i>user name</i></b> page. <li>Click <b>Add <i>user name</i> to Friends</b>. </ol> <p> <b>Note:</b> You can remove a person from your Friend's List by clicking "Remove from Friends". Additionally, you can click "Ignore" to prevent specific users from contacting you. </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_96" href="#">Close</a> </div> </div> </section> </li> <li class="lia-faq-section"> <section class="lia-component-help-widget-nested-toggleable-item" id="faqToggleableItemDisplay_96"> <h3 class="lia-faq-section-title lia-faq-section-title-level-2"> <a class="lia-link-navigation lia-faq-section-title ignorelist" role="button" aria-expanded="false" id="toggleLink_113" href="https://r1.community.samsung.com/t5/help/faqpage/title/ignorelist">What is my Ignore Users List and how do I add users to it?</a> </h3> <div class="lia-js-hidden lia-faq-section-contents lia-ignorelist lia-faq-section-contents-depth-2" id="toggleContainer_113"> <div class="lia-faq-answer"> <p>Most users in an online community get along very well. Sometimes, however, you might encounter someone you consider a nuisance. If you are receiving messages that you'd prefer not to receive, you can add the sender to your Ignored Users list. The system blocks all messages from users on your Ignored Users list. <p><b>To add someone to your Ignored Users list:</b> <ol> <li>Sign in to the community. <li>Click the message count or envelope icon to go to your Private Messages Inbox. <li>Click a message from the user you want to ignore and click <b>Ignore <i>user name</i></b>. </ol> <p><b>To remove someone from your <b>Ignored Users</b> list:</b> <ol> <li>Sign in to the community. <li>Click <b>Ignored Users</b> to see the list. <li>Click <b>Remove from Ignored</b> list to begin receiving messages from this user again. </ol> <p>You can also search for community members and add them to your Ignored Users list. <p><b>To search for a user.</b> <ol> <li>On any page, enter a user name in the Search box. <li>Choose <b>Users</b> and click <b>Search</b>. <li>In the Search Results, click the user's name. <li>Click <b>Ignore user name</b> in the Contact area </ol> <p> </div> <div class="lia-faq-description-close"> <a class="lia-link-navigation lia-faq-section-close" role="button" id="closeLink_97" href="#">Close</a> </div> </div> </section> </li> </ul> </div> </section> </li> </ul> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-footer"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-common-footer"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-quilt lia-quilt-footer lia-quilt-layout-footer lia-component-quilt-footer"> <div class="lia-quilt-row lia-quilt-row-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-icons"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <li:common-scroll-to class="lia-component-common-widget-scroll-to" li-bindable="" li-instance="0" componentId="common.widget.scroll-to" mode="default"></li:common-scroll-to> <div class="LithiumLogo lia-component-common-widget-lithium-logo"> <a class="lia-link-navigation lia-powered-by-khoros-logo" alt="Powered by Khoros" title="Social CRM & Community Solutions Powered by Khoros" target="_blank" rel="noopener" id="link_0" href="https://khoros.com/powered-by-khoros"><img class="lia-img-powered-by-khoros lia-fa-powered lia-fa-by lia-fa-khoros" title="Social CRM & Community Solutions Powered by Khoros" alt="Powered by Khoros" aria-label="Social CRM & Community Solutions Powered by Khoros" id="display_0" src="/skins/images/DB15C6EC0004A7C0DF46142BEFA72BEE/responsive_peak/images/powered_by_khoros.svg"/></a> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-samsung-footer"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-samsung-footer-content lia-mark-empty"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <footer class="samsung-footer black"> <div class="footer-wrapper"> <div class="row"> <div class="col1"> <ul> <li><a href="https://www.samsung.com/us/accessibility/">Accessibility Help</a></li> <li><a href="https://www.samsung.com/latin_en/support/TermsCondition/">Terms and Conditions</a></li> <li><a href="https://www.samsung.com/us/privacy/">Privacy</a></li> <li><a href="https://www.samsung.com/us/common/legal.html">Legal</a> </li> </div> <div class="col2"> <div class="custom-country-selection-link"> <a href="/?change-country=true">Change Country</a> </div> </div> <div class="col3"> <div class="copyright">Copyright© 1995-2024 All Rights Reserved.</div></div> </div> </div> </footer> <script async src="https://r1.community.samsung.com/html/@20B31AB28E120F56EF1FB4053E751731/assets/lazysizes.min.js"></script> </center> </div> <script type="text/javascript"> new Image().src = ["/","b","e","a","c","o","n","/","8","8","0","2","5","8","9","3","3","2","5","1","_","1","7","3","2","7","1","2","9","3","1","1","2","3",".","g","i","f"].join(""); </script> <script type="text/javascript" src="/t5/scripts/8016E4FC3B23A5110FC1769E8A07C73D/lia-scripts-common-min.js"></script><script type="text/javascript" src="/t5/scripts/A991EB39AD11D9B502B9879FBBD5938F/lia-scripts-body-min.js"></script><script language="javascript" type="text/javascript">  </script><script async src="https://r1.community.samsung.com/html/@20B31AB28E120F56EF1FB4053E751731/assets/lazysizes.min.js"></script></body> </html>

CINXE.COM

Help - Samsung Members