CINXE.COM

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aria-expanded="false"><span class="hide-a11y">Primary Menu</span></button></nav></div></header><main id="primary" class="site-main tpl-page"><article id="post-18555" class="post-18555 page type-page status-publish"><nav aria-label="Breadcrumb" class="breadcrumb"><ol class="breadcrumb__list" itemscope itemtype="https://schema.org/BreadcrumbList"><li class="breadcrumb__item" itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <a class="breadcrumb__link" itemprop="item" href="https://www.telefonica.com/en/"> <span itemprop="name">Home</span> </a><meta itemprop="position" content="1" /></li></ol></nav><header class="entry-header"><h1 class="entry-title">Contact us</h2></header><div class="entry-content"><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:80%"><p style="font-size:22px">Contact us if you have any queries about corporate matters or about a specific area.</p></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33.33%"></div></div><h2 class="wp-block-heading" id="h-questions-and-or-issues-with-our-brands">Questions and/or issues with our brands</h2><p class="text--intro">Topics such as billing, contracts or mobile lines are attended here.</p><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><div class="wp-block-image is-resized"><figure class="aligncenter size-full"><img decoding="async" src="https://www.telefonica.com/es/wp-content/uploads/sites/4/2022/09/Movistar.svg" alt="" class="wp-image-60656" style="height:60px"/></figure></div><p class="has-text-align-center">For queries and/or issues related to Movistar,<br>please check this <a href="https://www.telefonica.com/en/about-us/brands/movistar/">link</a>.</p></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><div class="wp-block-image is-resized"><figure class="aligncenter size-full"><img decoding="async" src="https://www.telefonica.com/es/wp-content/uploads/sites/4/2022/09/O2.svg" alt="" class="wp-image-60659" style="height:60px"/></figure></div><p class="has-text-align-center">For queries and/or issues related to O2,<br>please check this <a href="https://www.telefonica.com/en/about-us/brands/o2/">link</a>.</p></div></div><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><div class="wp-block-image is-resized"><figure class="aligncenter size-full"><img decoding="async" src="https://www.telefonica.com/es/wp-content/uploads/sites/4/2022/09/Vivo-Horizontal-Purpura-RGB.svg" alt="" class="wp-image-60660" style="height:60px"/></figure></div><p class="has-text-align-center">For queries and/or issues related to Vivo,<br>please check this <a href="https://www.vivo.com.br/para-voce/ajuda/mais-ajuda/fale-com-a-vivo/envie-sua-duvida" target="_blank" rel="noreferrer noopener">link</a>.</p></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><div class="wp-block-image is-resized"><figure class="aligncenter size-full"><img decoding="async" src="https://www.telefonica.com/es/wp-content/uploads/sites/4/2022/09/Blau-1.svg" alt="" class="wp-image-60661" style="height:60px"/></figure></div><p class="has-text-align-center">For queries and/or issues related to Blau, <br>please check this <a href="https://www.blau.de/kontakt/" target="_blank" rel="noreferrer noopener">link</a>.</p></div></div><div class="tlf-spaces mb--70 "></div><h2 class="wp-block-heading hr pb--s" id="contact-title">Contact with a Telefónica’s corporate area</h2><p>Only questions related to the specific mailbox will be responded. Please note that other queries will not be addressed by this mailbox.</p><div class="wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex" style="background-color:#f2f4ff"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:2%"></div><div class="wp-block-column p--3 bg--grey is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:48%"><div class="tlf-spaces mb--35 "></div><h3 class="wp-block-heading mb--0 b--left" id="h-shareholders">Shareholders</h3><p class="b--left">Distrito Telefónica – Edificio Central, PI. 2ª<br>Ronda de la comunicación s/n 28050 Madrid – España</p><div class="wp-block-media-text" style="grid-template-columns:15% auto"><figure class="wp-block-media-text__media"><img fetchpriority="high" decoding="async" width="500" height="500" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2024/03/ico-contact.svg" alt="" class="wp-image-58613 size-thumbnail"/></figure><div class="wp-block-media-text__content"><p><a href="https://www.telefonica.com/en/contact-us/contact-telefonica/#Shareholders%20Office">Contact to Shareholders</a></p></div></div><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><div class="date"><img decoding="async" class="icon" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2024/03/contact-mail.svg" /><p class="date__text"><a class="text--s" href="/cdn-cgi/l/email-protection#076664646e68696e747366744773626b626168696e64662964686a"><span class="__cf_email__" data-cfemail="e1808282888e8f8892958092a195848d84878e8f888280cf828e8c">[email protected]</span></a></p></div></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><div class="date"><img decoding="async" class="icon" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2022/03/phone-grey-icon.svg" /><p class="date__text"><a class="text--s" href="tel:900111004">+34 900 111 004</a></p></div></div></div></div><div class="wp-block-column p--3 is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:50%"><div class="tlf-spaces mb--35 "></div><h3 class="wp-block-heading mb--0 b--left" id="h-corporate-communication">Corporate communication</h3><p class="b--left">Distrito Telefónica – Edificio Central, PI. 2ª<br>Ronda de la comunicación s/n 28050 Madrid – España</p><div class="wp-block-media-text" style="grid-template-columns:15% auto"><figure class="wp-block-media-text__media"><img fetchpriority="high" decoding="async" width="500" height="500" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2024/03/ico-contact.svg" alt="" class="wp-image-58613 size-thumbnail"/></figure><div class="wp-block-media-text__content"><p><a href="https://www.telefonica.com/en/contact-us/contact-telefonica/#Corporate%20communication">Contact to Corporate communication</a></p></div></div><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><div class="date"><img decoding="async" class="icon" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2024/03/contact-mail.svg" /><p class="date__text"><a class="text--s" href="/cdn-cgi/l/email-protection#d6a6a4b3b8a5b7a2b3bab3b0b9b8bfb5b796a2b3bab3b0b9b8bfb5b7f8b5b9bb"><span class="__cf_email__" data-cfemail="9eeeecfbf0edffeafbf2fbf8f1f0f7fdffdeeafbf2fbf8f1f0f7fdffb0fdf1f3">[email protected]</span></a></p></div></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><div class="date"><img decoding="async" class="icon" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2022/03/phone-grey-icon.svg" /><p class="date__text"><a class="text--s" href="tel:+34 91 482 38 00">+34 91 482 38 00</a></p></div></div></div></div></div><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:2%"></div><div class="wp-block-column p--3 bg--grey is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:48%"><div class="tlf-spaces mb--35 "></div><h3 class="wp-block-heading mb--0 b--left" id="h-telefonica-foundation">Telefónica Foundation</h3><p class="b--left">Distrito Telefónica – Edificio Central, PI. 2ª<br>Ronda de la comunicación s/n 28050 Madrid – España</p><div class="wp-block-media-text" style="grid-template-columns:15% auto"><figure class="wp-block-media-text__media"><img decoding="async" width="500" height="500" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2024/03/ico-contact.svg" alt="" class="wp-image-58613 size-full"/></figure><div class="wp-block-media-text__content"><p><a href="https://www.telefonica.com/en/contact-us/contact-telefonica/#Telef%C3%B3nica%20Foundation">Contact to Telefónica Foundation</a></p></div></div><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><div class="date"><img decoding="async" class="icon" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2024/03/contact-mail.svg" /><p class="date__text"><a class="text--s" href="/cdn-cgi/l/email-protection#81e2eeeff5e0e2f5eec1e7f4efe5e0e2e8eeeff5e4ede4e7eeefe8e2e0afe2eeec"><span class="__cf_email__" data-cfemail="2b4844455f4a485f446b4d5e454f4a484244455f4e474e4d444542484a05484446">[email protected]</span></a></p></div></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><div class="date"><img decoding="async" class="icon" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2022/03/phone-grey-icon.svg" /><p class="date__text"><a class="text--s" href="tel:+34 91 522 45 10">+34 91 522 45 10</a></p></div></div></div></div><div class="wp-block-column p--3 is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:50%"><div class="tlf-spaces mb--35 "></div><h3 class="wp-block-heading mb--0 b--left" id="h-partnerships">Partnerships</h3><p class="b--left">Distrito Telefónica – Edificio Oeste 1, PI. 9ª<br>Ronda de la comunicación s/n 28050 Madrid – España</p><div class="wp-block-media-text" style="grid-template-columns:15% auto"><figure class="wp-block-media-text__media"><img fetchpriority="high" decoding="async" width="500" height="500" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2024/03/ico-contact.svg" alt="" class="wp-image-58613 size-thumbnail"/></figure><div class="wp-block-media-text__content"><p><a href="https://www.telefonica.com/en/contact-us/contact-telefonica/#Partnerships">Contact to Partnerships</a></p></div></div><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><div class="date"><img decoding="async" class="icon" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2024/03/contact-mail.svg" /><p class="date__text"><a class="text--s" href="/cdn-cgi/l/email-protection#eb9b8a999f858e999883829b98ab9f8e878e8d848582888ac5888486"><span class="__cf_email__" data-cfemail="dfafbeadabb1baadacb7b6afac9fabbab3bab9b0b1b6bcbef1bcb0b2">[email protected]</span></a></p></div></div></div></div></div><div class="wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-11 wp-block-columns-is-layout-flex" style="background-color:#f2f4ff"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:2%"></div><div class="wp-block-column p--3 bg--grey is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:48%"><div class="tlf-spaces mb--35 "></div><h3 class="wp-block-heading mb--0 b--left" id="h-public-policy">Public Policy</h3><p class="b--left">Distrito Telefónica – Edificio Central, PI. 2ª<br>Ronda de la comunicación s/n 28050 Madrid – España</p><div class="wp-block-media-text" style="grid-template-columns:15% auto"><figure class="wp-block-media-text__media"><img fetchpriority="high" decoding="async" width="500" height="500" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2024/03/ico-contact.svg" alt="" class="wp-image-58613 size-thumbnail"/></figure><div class="wp-block-media-text__content"><p><a href="https://www.telefonica.com/en/contact-us/contact-telefonica/#Public%20Policy">Contact to Public Policy</a></p></div></div><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-10 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><div class="date"><img decoding="async" class="icon" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2024/03/contact-mail.svg" /><p class="date__text"><a class="text--s" href="/cdn-cgi/l/email-protection#a2f6c7c4f2d7c0cecbc1f2cdcecbc1dbe2d6c7cec7c4cdcccbc1c38cc1cdcf"><span class="__cf_email__" data-cfemail="e5b18083b59087898c86b58a898c869ca591808980838a8b8c8684cb868a88">[email protected]</span></a></p></div></div></div></div><div class="wp-block-column p--3 is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:50%"><div class="tlf-spaces mb--35 "></div><h3 class="wp-block-heading mb--0 b--left" id="h-responsible-nbsp-business">Responsible<strong> </strong>Business</h3><p class="b--left">Distrito Telefónica – Edificio Central, PI. 2ª<br>Ronda de la comunicación s/n 28050 Madrid – España</p><div class="wp-block-media-text" style="grid-template-columns:15% auto"><figure class="wp-block-media-text__media"><img fetchpriority="high" decoding="async" width="500" height="500" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2024/03/ico-contact.svg" alt="" class="wp-image-58613 size-thumbnail"/></figure><div class="wp-block-media-text__content"><p><a href="https://www.telefonica.com/en/contact-us/contact-telefonica/#Responsible%20Business">Contact to Responsible Business</a></p></div></div></div></div><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-13 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:2%"></div><div class="wp-block-column p--3 bg--grey is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:48%"><div class="tlf-spaces mb--35 "></div><h3 class="wp-block-heading mb--0 b--left" id="h-investor-relations">Investor Relations</h3><p class="b--left">Distrito Telefónica – Edificio Central, PI. 2ª<br>Ronda de la comunicación s/n 28050 Madrid – España</p><p>London Office – 120 New Cavendish Street, London W1W 6XX</p><p class="text--s">*The Investor Relations mailbox is intended exclusively for the attention of Analysts, Investors and Shareholders. Any other requests will not be dealt with. In particular, it is noted that this mailbox is not valid for notification purposes.</p></div><div class="wp-block-column p--3 is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:50%"><div class="tlf-spaces mb--35 "></div><div class="wp-block-media-text" style="grid-template-columns:15% auto"><figure class="wp-block-media-text__media"><img fetchpriority="high" decoding="async" width="500" height="500" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2024/03/ico-contact.svg" alt="" class="wp-image-58613 size-thumbnail"/></figure><div class="wp-block-media-text__content"><p><a href="https://www.telefonica.com/en/contact-us/contact-telefonica/#Investor%20Relations">Contact to Investor Relations</a></p></div></div><p></p><div class="wp-block-media-text" style="grid-template-columns:15% auto"><figure class="wp-block-media-text__media"><img decoding="async" width="34" height="42" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2024/03/ico-registration.svg" alt="" class="wp-image-58614 size-thumbnail"/></figure><div class="wp-block-media-text__content"><p><a href="https://www.telefonica.com/en/shareholders-investors/investor-bulletin-registration-form/">IR bulletin registration form</a></p></div></div><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-12 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><div class="date"><img decoding="async" class="icon" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2024/03/contact-mail.svg" /><p class="date__text"><a class="text--s" href="/cdn-cgi/l/email-protection#49203b093d2c252c2f2627202a28672a2624"><span class="__cf_email__" data-cfemail="91f8e3d1e5f4fdf4f7fefff8f2f0bff2fefc">[email protected]</span></a></p></div></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><div class="date"><img decoding="async" class="icon" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2022/03/phone-grey-icon.svg" /><p class="date__text"><a class="text--s" href="tel:+34 91 482 87 00">+34 91 482 87 00</a></p></div></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><div class="date"><img decoding="async" class="icon" src="https://www.telefonica.com/en/wp-content/uploads/sites/5/2021/11/Link-enlace_2Regular.svg" /><p class="date__text"><a class="text--s" href="https://ri.telefonica.com.br/en/services/ir-contact" target="_blank">T. 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;background-image:url(https://www.telefonica.com/es/wp-content/uploads/sites/4/2021/09/chica-redes-sociales.jpg);"><span class="tf-highlight__title" aria-hidden="true">Telefónica in Social Networks</span><p class="tf-highlight__text">Check our corporate social networks and those of each area.</p> <a class="tf-highlight__link" href="https://www.telefonica.com/en/contact-us/telefonica-in-social-networks/"> <span class="hide-a11y">More info about Telefónica in Social Networks</span><span class="cta cta--white-arrow"></span> </a></div><div class="tlf-spaces mb--100 "></div><div class="block-shadow block-shadow--light block-shadow--left "><div class="block-shadow__content"><h2 class="wp-block-heading" id="h-countries-and-emerging-business-units">Countries and Emerging Business Units</h2><p>Telefónica is a global company with a strong presence in 12 countries. <a href="https://www.telefonica.com/en/about-us/countries-emerging-business-units/">Get to know them</a>.</p></div><div 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