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" property="og:description"> <meta content="https://www.gasnetworks.ie/site-files/cms-templates/img/gni_social_logo.jpg" property="og:image"> <meta content="website" property="og:type"> </head> <body> <noscript><iframe height="0" src="https://www.googletagmanager.com/ns.html?id=GTM-P57TTB" style="display:none;visibility:hidden" width="0"></iframe></noscript><div class="wrapper"><a class="sr-only" href="#main">Skip to Main Content</a><a class="sr-only" href="#global-navigation">Skip to global navigation</a><a class="sr-only" href="#primary-navigation">Skip to primary navigation</a><a class="sr-only" href="#secondary-navigation">Skip to secondary navigation</a><header><div class="cta-banner__ba"><button class="btn btn-browsealoud no-padding pull-right" id="btnBrowsealoud" onclick="javascript:function getProtocol(){return 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class="navbar-brand" href="/"><span class="sr-only">Gas Networks Ireland Homepage</span><img alt="Gas Networks Ireland" aria-hidden="true" src="/site-files/cms-templates/img/logo.svg"></a></div><div class="collapse navbar-collapse" id="site-navigation"> <ul class="nav navbar-nav navbar-nav-primary navbar-nav-primary--about" id="primary-navigation"> <li class="section-heading"><a href="/corporate/">About Us</a></li> <li class="dropdown"><a aria-expanded="false" aria-haspopup="true" class="dropdown-toggle" data-toggle="dropdown" href="/corporate/company/" role="button">Who we are</a> <ul class="dropdown-menu"> <li><div class="yamm-content"><div class="row"><div class="col-md-4"> <ul class="list-unstyled"> <li><a href="/corporate/company/corporate-governance">Corporate governance</a></li> </ul> <ul class="list-unstyled"> <li class="sub-dropdown"><a class="sub-dropdown-toggle" href="/corporate/company/our-business">Our business</a> <ul class="sub-dropdown-menu"> </ul> </li> </ul> <ul class="list-unstyled"> <li><a href="/corporate/company/our-strategy">Our strategy</a></li> </ul> <ul class="list-unstyled"> <li><a href="/corporate/company/our-people">Our people</a></li> </ul> <ul class="list-unstyled"> <li><a href="/corporate/company/our-values">Our values</a></li> </ul> <ul class="list-unstyled"> <li><a href="/corporate/company/awards">Our awards</a></li> </ul> </div><div class="col-md-4"><div class="menu-image-panel menu-image-panel--no-border"><a href="/corporate/company/our-network/"><span>Our network</span><div class="menu-image-panel__image"><picture><source media="(min-width: 1140px)" srcset="/_internal/cimg!0/1ymbg9gwzzhl26zsmmhyl8k3vcri9ul"><img alt="" class="img-responsive" src="/site-files/cms-templates/img/blank.gif"></picture></div> <p>Gas Networks Ireland operates and maintains Ireland’s national gas network.</p> </a></div></div><div class="col-md-4"><div class="menu-image-panel menu-image-panel--no-border"><a href="/corporate/company/investor-relations/"><span>Investor Relations</span><div class="menu-image-panel__image"><picture><source media="(min-width: 1140px)" srcset="/_internal/cimg!0/k4gn36785uapixvvojak3yvs67wbnxh"><img alt="" class="img-responsive" src="/site-files/cms-templates/img/blank.gif"></picture></div> <p>Information for investors.</p> </a></div></div></div></div></li> </ul> </li> <li class="dropdown"><a aria-expanded="false" aria-haspopup="true" class="dropdown-toggle" data-toggle="dropdown" href="/corporate/sustainability" role="button">Sustainability</a> <ul class="dropdown-menu"> <li><div class="yamm-content"><div class="row"><div class="col-md-4"><div class="menu-image-panel menu-image-panel--no-border"><a href="/corporate/sustainability/overview/"><span>Sustainability overview</span><div class="menu-image-panel__image"><picture><source media="(min-width: 1140px)" srcset="/_internal/cimg!0/aax01r7eztz7v65vrk8xq8n9wr6yf8"><img alt="" class="img-responsive" src="/site-files/cms-templates/img/blank.gif"></picture></div> <p>Gas Networks Ireland are ever mindful of our sustainability responsibilities.</p> </a></div></div><div class="col-md-4"><div class="menu-image-panel menu-image-panel--no-border"><a href="/corporate/sustainability/report/"><span>Sustainability Report</span><div class="menu-image-panel__image"><picture><source media="(min-width: 1140px)" srcset="/_internal/cimg!0/2se284buhki11xrf9ltj06e0zg57eiv"><img alt="" class="img-responsive" src="/site-files/cms-templates/img/blank.gif"></picture></div> <p>Read our 2023 Sustainability Report here.</p> </a></div></div><div class="col-md-4"><div class="menu-image-panel menu-image-panel--no-border"><a href="/corporate/sustainability/sustainable-development-goals/index.xml"><span>UN Sustainable Development Goals</span><div class="menu-image-panel__image"><picture><source media="(min-width: 1140px)" srcset="/_internal/cimg!0/bt1043pg5sywm2m3a9o27ovt35id86"><img alt="" class="img-responsive" src="/site-files/cms-templates/img/blank.gif"></picture></div> <p>Championing the UN Sustainable Development Goals</p> </a></div></div></div></div></li> </ul> </li> <li class="dropdown"><a aria-expanded="false" aria-haspopup="true" class="dropdown-toggle" data-toggle="dropdown" href="/corporate/gas-regulation/" role="button">Gas market</a> <ul class="dropdown-menu"> <li><div class="yamm-content"><div class="row"><div class="col-md-4"> <ul class="list-unstyled"> <li class="sub-dropdown"><a class="sub-dropdown-toggle" href="/corporate/gas-regulation/service-for-suppliers">Shipper Services</a> <ul class="sub-dropdown-menu"> </ul> </li> </ul> <ul class="list-unstyled"> <li class="sub-dropdown"><a class="sub-dropdown-toggle" href="/corporate/gas-regulation/transparency-and-publicat">Transparency </a> <ul class="sub-dropdown-menu"> </ul> </li> </ul> <ul class="list-unstyled"> <li><a href="/corporate/gas-regulation/system-operator">Regulatory Compliance</a></li> </ul> <ul class="list-unstyled"> <li><a href="/corporate/gas-regulation/northern-ireland/">Northern Ireland</a></li> </ul> <ul class="list-unstyled"> <li><a href="/corporate/gas-regulation/tariffs/">Tariffs & Billing</a></li> </ul> <ul class="list-unstyled"> <li><a href="/corporate/gas-regulation/gni-regulatory-affairs">Regulatory Affairs</a></li> </ul> <ul class="list-unstyled"> <li><a href="/corporate/gas-regulation/retail-market">Retail Market</a></li> </ul> <ul class="list-unstyled"> <li><a href="/corporate/gas-regulation/gpro">GPRO</a></li> </ul> </div><div class="col-md-4"><div class="menu-image-panel menu-image-panel--no-border"><a href="/corporate/gas-regulation/transmission-and-distribution-system/"><span>Transportation Network</span><div class="menu-image-panel__image"><picture><source media="(min-width: 1140px)" srcset="/_internal/cimg!0/rzlep60gpymja7gaxr8pwsq6c2889tb"><img alt="" class="img-responsive" src="/site-files/cms-templates/img/blank.gif"></picture></div> <p>Gas Networks Ireland is responsible for the development of the gas transmission and distribution systems.</p> </a></div></div><div class="col-md-4"><div class="menu-image-panel menu-image-panel--no-border"><a href="/corporate/gas-regulation/regulatory-publications/"><span>Regulatory Publications</span><div class="menu-image-panel__image"><picture><source media="(min-width: 1140px)" srcset="/_internal/cimg!0/fsdmbrgfo4v4bmnfmru0zs7w1bqrgvx"><img alt="" class="img-responsive" src="/site-files/cms-templates/img/blank.gif"></picture></div> <p>View a list of our regulatory publications.</p> </a></div></div></div></div></li> </ul> </li> <li class="dropdown"><a aria-expanded="false" aria-haspopup="true" class="dropdown-toggle" data-toggle="dropdown" href="/corporate/news/" role="button">News</a> <ul class="dropdown-menu"> <li><div class="yamm-content"><div class="row"><div class="col-md-4"><div class="menu-image-panel menu-image-panel--no-border"><a href="/corporate/news/active-news-articles/"><span>Media Releases</span><div class="menu-image-panel__image"><picture><source media="(min-width: 1140px)" srcset="/_internal/cimg!0/f9yt9mvjdajbj4f63ayoqmasfuq7zlw"><img alt="" class="img-responsive" src="/site-files/cms-templates/img/blank.gif"></picture></div> <p>All the latest news from Gas Networks Ireland</p> </a></div></div><div class="col-md-4"><div class="menu-image-panel menu-image-panel--no-border"><a href="/corporate/news/media-contact-details/"><span>Media Contact Details</span><div class="menu-image-panel__image"><picture><source media="(min-width: 1140px)" srcset="/_internal/cimg!0/shgjy79epa1qu72xhq9a4r0tczr5j2u"><img alt="" class="img-responsive" src="/site-files/cms-templates/img/blank.gif"></picture></div> <p>Contact for media enquiries relating to Gas Networks Ireland.</p> </a></div></div><div class="col-md-4"><div class="menu-image-panel menu-image-panel--no-border"><a href="/corporate/news/roadworks-report/"><span>Roadworks report</span><div class="menu-image-panel__image"><picture><source media="(min-width: 1140px)" srcset="/_internal/cimg!0/pwherqqv5wa8jb6hu9lhdn2xtj1a1ki"><img alt="" class="img-responsive" src="/site-files/cms-templates/img/blank.gif"></picture></div> <p>For all information on the current roadworks report.</p> </a></div></div></div></div></li> </ul> </li> <li class="dropdown"><a aria-expanded="false" aria-haspopup="true" class="dropdown-toggle" data-toggle="dropdown" href="/corporate/careers/" role="button">Careers</a> <ul class="dropdown-menu"> <li><div class="yamm-content"><div class="row"><div class="col-md-4"><div class="menu-image-panel menu-image-panel--no-border"><a href="/corporate/careers/careers-overview/"><span>Careers overview</span><div class="menu-image-panel__image"><picture><source media="(min-width: 1140px)" srcset="/_internal/cimg!0/hebmxpe0fchgf8lxxgsyxndyrb35wix"><img alt="" class="img-responsive" src="/site-files/cms-templates/img/blank.gif"></picture></div> <p>We believe that our people are one of our most important assets.</p> </a></div></div><div class="col-md-4"><div class="menu-image-panel menu-image-panel--no-border"><a href="/corporate/careers/current-vacancies/"><span>Current vacancies</span><div class="menu-image-panel__image"><picture><source media="(min-width: 1140px)" srcset="/_internal/cimg!0/4aag6ndqci7dfuj03jtze3uzo7dsajj"><img alt="" class="img-responsive" src="/site-files/cms-templates/img/blank.gif"></picture></div> <p>See current job vacancies at Gas Networks Ireland.</p> </a></div></div><div class="col-md-4"><div class="menu-image-panel menu-image-panel--no-border"><a href="/corporate/careers/careers-faq/"><span>Careers FAQ</span><div class="menu-image-panel__image"><picture><source media="(min-width: 1140px)" srcset="/_internal/cimg!0/lhx6t10cmsqpciz4tupu9dlwa1yz3h1"><img alt="" class="img-responsive" src="/site-files/cms-templates/img/blank.gif"></picture></div> <p>Please refer to the frequently asked questions about careers at Gas Networks Ireland.</p> </a></div></div></div></div></li> </ul> </li> <li class="dropdown"><a aria-expanded="false" aria-haspopup="true" class="dropdown-toggle" data-toggle="dropdown" href="/corporate/freedom-of-information/" role="button">Request for Information</a> <ul class="dropdown-menu"> <li><div class="yamm-content"><div class="row"><div class="col-md-4"> <ul class="list-unstyled"> <li><a href="/corporate/freedom-of-information/freedom-of-information">Freedom of information</a></li> </ul> <ul class="list-unstyled"> <li><a href="/corporate/freedom-of-information/access-information-environment">Access to Information on the Environment </a></li> </ul> </div><div class="col-md-4"><div class="menu-image-panel menu-image-panel--no-border"><a href="/corporate/freedom-of-information/foi-publication-scheme/"><span>Model Publication Scheme</span><div class="menu-image-panel__image"><picture><source media="(min-width: 1140px)" srcset="/_internal/cimg!0/4xq3j4yud840mkx1mx2o3p5m9rnwb7s"><img alt="" class="img-responsive" src="/site-files/cms-templates/img/blank.gif"></picture></div> <p>Freedom of information publication scheme outline.</p> </a></div></div><div class="col-md-4"><div class="menu-image-panel menu-image-panel--no-border"><a href="/corporate/freedom-of-information/make-a-request/"><span>Make a request</span><div class="menu-image-panel__image"><picture><source media="(min-width: 1140px)" srcset="/_internal/cimg!0/bq7j5jogw7qj0uhmtjwcyx9cfmaqyrl"><img alt="" class="img-responsive" src="/site-files/cms-templates/img/blank.gif"></picture></div> <p>Request freedom of information data.</p> </a></div></div></div></div></li> </ul> </li> <li><a href="/corporate/procurement/">Procurement</a></li> <li><a href="/corporate/aurora-telecom">Fibre Networks</a></li> </ul> <ul class="nav navbar-nav navbar-nav-global" id="global-navigation"> <li><a href="/renewable/">Renewable Gas</a></li> <li><a href="/business/">For Businesses</a></li> <li><a href="/home/">For Homes</a></li> <li class="active"><a href="/corporate/">About Us</a></li> </ul> <ul class="nav navbar-nav navbar-nav-secondary" id="secondary-navigation"> <li><a href="/corporate/contact-us/">Contact us</a></li> <li class="search"><a aria-haspopup="true" class="btn" data-target="#search-modal" data-toggle="modal" href="#"><span aria-hidden="true" class="icon icon-search"></span><span class="sr-only">Open Search Modal</span></a></li> </ul> </div></nav></header><div aria-describedby="cookieconsent:desc" aria-label="cookieconsent" aria-live="polite" class="hidden cookie-window cookie-banner cookie-type-info cookie-theme-block cookie-bottom cookie-color-override-323789655 " role="dialog"><div class="cookie-container"><span class="cookie-message" id="cookieconsent:desc"> <h3 class="text-white cookie-message__heading">Cookie preferences</h3> We use your information, collected through cookies, to improve your experience of our website, analyse how you use it and, if you choose to accept all cookies, show you relevant ads. 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You do not have to accept all of the cookies used by our website.</span><div class="cookie-compliance-left"><a href="/home/legal/privacy-policy/cookie-preferences/"><button aria-label="manage cookies" class="btn cookie-btn manage-btn" type="button">Manage cookies</button></a></div><div class="cookie-compliance-right"><button aria-label="accept all cookies" class="btn cookie-btn accept-btn" id="cookie-compliance" type="button">Accept All</button></div></div></div><div class="content-wrapper" id="main" role="main"> <ul class="cta-block"> <li><a href="tel:1800205050" rel="nofollow" title="Call 24hr emergency service"><span>If you smell gas call</span><span>1800 20 50 50</span><span><strong>24hr</strong> emergency service</span></a></li> <li><a href="tel:1800464464" rel="nofollow" title="Call customer service"><span>Customer service</span><span>1800 464 464</span></a></li> </ul> <div class="torso"><div class="jumbotron jumbotron--standard"><div class="container-fluid container-fluid--lg"> <h1>Contact us</h1> <p>If you smell gas call: 1800 20 50 50</p> <p>Customer service: 1800 464 464</p> </div></div><nav class="breadcrumb-nav" aria-label="Breadcrumb"><ol class="breadcrumb"> <li><a href="/">Home</a> </li> <li><a href="/corporate/">About Us</a> </li> <li aria-current="page" class="active">Contact Us</li> </ol></nav><div class="container-fluid container-fluid--lg"><div class="row"><div class="col-sm-8 col-md-9"><div class="content-box"><a name="comp000058bfca48000000043c58de"><span></span></a><a name="comp00005de7a7ba00000026b115de"><span></span></a><div class="container-full"><div class="alert alert-warning" role="alert"><text> <p>If you experience any difficulty getting through to our 1800 numbers, or you’re calling from outside the Republic of Ireland, please use the following numbers:</p> <p><strong>If you smell gas call: +353 (0) 1 920 5050 </strong></p> <p>For Customer Care call: +353 (0) 66 710 7334</p> </text></div></div><a name="comp000060802e05000000063e6097"><span></span></a><form action="index.xml" autocomplete="off" class="form" data-toggle="validator" method="post" novalidate="true"><input name="__state" type="hidden" value="c78e399186d8e536baa8c30a496d6727$seJzblp1qoAEABvYB3w==" /> <input name="_roxen_wizard_id" type="hidden" value="2041ed0d" /> <input name="nc_action" type="hidden" value="callback"><div class="container-full"> <h3>General enquiries for Gas Networks Ireland</h3> <p>We value your feedback. Please fill out the form below to ask questions, comment or provide feedback on our products and services. </p> <div class="row"><div class="form-group has-feedback col-sm-5"><label class="control-label" for="firstname"><small>First name</small></label><div class="form-control-wrapper"> <input size="60" aria-invalid="true" type="text" placeholder="" aria-describedby="firstname-error" maxlength="50" id="firstname" value="" dcvalue="" autocomplete="" name="nc_first_name" required="required" class="form-control" /> <span aria-hidden="true" class="fa form-control-feedback"></span></div><div class="help-block with-errors small" id="firstname-error"></div></div><div class="form-group has-feedback col-sm-5"><label class="control-label" for="lastname"><small>Last name</small></label><div class="form-control-wrapper"> <input size="60" aria-invalid="true" type="text" placeholder="" aria-describedby="lastname-error" maxlength="50" id="lastname" value="" dcvalue="" autocomplete="" name="nc_last_name" required="required" class="form-control" /> <span aria-hidden="true" class="fa form-control-feedback"></span></div><div class="help-block with-errors small" id="lastname-error"></div></div></div><div class="row"><div class="form-group has-feedback col-sm-6"><label class="control-label" for="email"><small>Email address</small></label><div class="form-control-wrapper"> <input size="60" aria-invalid="true" type="email" placeholder="" maxlength="50" aria-describedby="email-error" id="email" value="" dcvalue="" autocomplete="" name="nc_email_address" required="required" data-email="custom" class="form-control" /> <span aria-hidden="true" class="fa form-control-feedback"></span></div><div class="help-block with-errors small" id="email-error"></div></div></div><div class="row"><div class="form-group col-sm-10"><label class="control-label" for="message"><small>Your message</small></label><textarea class="form-control" id="message" name="nc_message" required="" rows="3"></textarea></div></div><div class="row"><div class="form-group col-sm-12 "><div class="checkbox"><label class="control-label"><input required='' aria-invalid='true' aria-describedby='nc_gni_consent-error' data-consent='custom' data-required-error="Please check a box if you want to proceed." name="nc_gni_consent" type="checkbox"> I consent to Gas Networks Ireland using this information to process my request and to contact me if required. <a href="/home/legal/data-consent/" target="_blank">Learn More</a> </label></div><div class="help-block with-errors small" id="nc_gni_consent-error"></div></div></div><div class="row"><div class="col-sm-12"><div><div class="g-recaptcha" data-callback="captcha_onclick" data-sitekey="6LcL8LMUAAAAAG4Tt5xeZBCXEupM1AX988GQtZfe"></div><script async="" defer="" src="https://www.google.com/recaptcha/api.js"></script></div><div class="form-group has-feedback" id="recaptcha"><div class="form-control-wrapper"><input aria-describedby="recaptcha-error" aria-hidden="true" class="recaptcha" data-recaptcha="custom" dcvalue="" id="recaptcha-response" name="recaptcha-response" required="required" style="height: 0px; padding: 0px 0px; border: none; position: absolute;" tabindex="-1" type="recaptcha" value=""></div><div class="help-block with-errors small" id="recaptcha-error"></div></div></div></div><div class="row mar-vertical-sm-top"><div class="col-sm-10 mar-vertical-sm-top mar-vertical-lg-bottom"><button class="btn btn-lg btn-primary btn--with-arrow" type="submit">Send Enquiry</button></div></div></div></form><a name="comp000058c02c400000003a5c704a"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <h3>Gas Networks Ireland office locations</h3> <p>Our headquarters is located in Cork and we have offices in the Republic of Ireland, Northern Ireland and Scotland.</p> </div></div></div><a name="comp000058c02c4000000033f7704a"><span></span></a><div class="group-component group-component--row "><div class="container-full"><a name="comp000058c02c4000000033f8704a"><span></span></a><div class="group-component "><div class="container-full"><div class="row"><div class="col-sm-6"><a name="comp000058c02c4000000033f9704a"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <h3>Cork</h3> <p><b>Gas Networks Ireland Headquarters </b><br> Gasworks Road<br> Cork, T12 RX96<br> Tel: <a href="tel:0214534000" target="_self">021 453 4000</a><br> Fax: 021 453 4001</p> </div></div></div></div><div class="col-sm-6"><a name="comp000058c02c40000000349f704a"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <h3>Dublin</h3> <p><b>Gas Networks Ireland Networks Services Centre </b><br> St. Margarets Road<br> Finglas, D11 Y895<br> Tel: <a href="tel:01 892 6000" target="_self">01 892 6000</a><br> </p> </div></div></div></div></div></div></div><a name="comp000058c02c4000000034a9704a"><span></span></a><div class="group-component "><div class="container-full"><div class="row"><div class="col-sm-4"><a name="comp000058c02c4000000034a4704a"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <h3>Galway</h3> <p><b>Gas Networks Ireland</b><br> Unit 6<br> Racecourse Business Park<br> Parkmore<br> Galway, H91 XO2D<br> Tel<a href="tel:091480700" target="_self">: 091 480 700</a><br> </p> </div></div></div></div><div class="col-sm-4"><a name="comp000058c02c4000000034ab704a"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <h3>Waterford</h3> <p><b>Gas Networks Ireland</b><br> Kilcohan<br> Waterford, X91 FX66<br> Tel: <a href="tel:051302500" target="_self">051 302 500</a><br> </p> </div></div></div></div><div class="col-sm-4"><a name="comp000058c02c4000000034ac704a"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"></div></div></div></div></div></div></div></div></div><a name="comp000060d34505000000050c6c44"><span></span></a><div class="container-full"><div class="accordion"> <h3>Gas Networks Ireland related businesses</h3> <div class="panel-group" id="comp-000060d34505-000000050c-6c44"><div class="panel panel-accordion"> <h3 class="panel-title"><button aria-controls="comp_000060d34505_000000050e_6c44" aria-expanded="false" class="accordion__trigger collapsed" data-parent="#comp-000060d34505-000000050c-6c44" data-target="#comp_000060d34505_000000050e_6c44" data-toggle="collapse" id="comp000060d34505000000050e6c44">Northern Ireland<svg aria-hidden="true" focusable="false" viewBox="0 0 24 24"><path d="M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z" fill="currentColor"></path></svg></button></h3> <div aria-labelledby="comp000060d34505000000050e6c44" class="panel-collapse collapse" id="comp_000060d34505_000000050e_6c44" role="region"><div class="panel-body"><a name="comp000060d34505000000050e6c44"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"><div>GNI (UK) Limited</div> <div>6 Plasketts Close,</div> <div>Antrim,</div> <div>BT41 4LY</div> <div>Tel: +44 28 94 477 952 </div> </div></div></div></div></div></div><div class="panel panel-accordion"> <h3 class="panel-title"><button aria-controls="comp_000060d34505_000000050f_6c44" aria-expanded="false" class="accordion__trigger collapsed" data-parent="#comp-000060d34505-000000050c-6c44" data-target="#comp_000060d34505_000000050f_6c44" data-toggle="collapse" id="comp000060d34505000000050f6c44">Scotland<svg aria-hidden="true" focusable="false" viewBox="0 0 24 24"><path d="M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z" fill="currentColor"></path></svg></button></h3> <div aria-labelledby="comp000060d34505000000050f6c44" class="panel-collapse collapse" id="comp_000060d34505_000000050f_6c44" role="region"><div class="panel-body"><a name="comp000060d34505000000050f6c44"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"><div>GNI (UK) Limited</div> <div>Compressor Station</div> <div>Brighouse Bay</div> <div>Kirkcudbright DG6 4TR</div> <div>Scotland</div> <div>Tel: +44 (0) 155 787 0349 </div> <div>Fax: +44 (0) 155 787 0292 </div> <div> </div> <div>GNI (UK) Limited</div> <div>Beattock Compressor Station</div> <div>Lochmaben Road</div> <div>Beattock DG10 9RL</div> <div>Scotland</div> <div>Tel: +44 (0) 1683 300 326 </div> <div>Fax: +44 (0) 1683 300 369</div> </div></div></div></div></div></div></div></div></div><a name="comp000060d3450500000005326c44"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"></div></div></div><a name="comp00005de7a7ba00000026e515de"><span></span></a><div class="container-full"><div class="alert alert-warning" role="alert"><text> <p>If you experience any difficulty getting through to our 1800 numbers, or you’re calling from outside the Republic of Ireland, please use the following numbers:</p> <p><strong>If you smell gas call: +353 (0) 1 920 5050 </strong></p> <p>For Customer Care call: +353 (0) 66 710 7334</p> </text></div></div><a name="comp000058c02c4000000037b8704a"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <h3>24-Hour emergency service</h3> <p>If you smell gas call us immediately. Don't assume someone else has reported the smell.</p> <p>Call our 24-hour emergency line:<b> <a href="tel:1800 20 50 50" target="_self">1800 20 50 50</a></b><br> If you are in Northern Ireland, call our 24-hour emergency line: <a href="tel:0800002001" target="_self"><b>0800 002 001</b></a></p> </div></div></div><a name="comp000058c02c400000003075704a"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <h3>Other safety phonelines</h3> <p><b>Carbon Monoxide</b><br> For further information on Carbon Monoxide or to arrange for a safety inspection please call: <a href="tel:1800 898 989" target="_self"><strong>1800 89 89 89</strong></a><br> Phone lines are open Monday – Friday 08:00 – 20:00 and Saturday 09:00 – 17:30</p> <p><b>Dial Before You Dig</b><br> Before you carry out any ground works, you need to make sure to check for the location of gas mains. Call our Dial Before You Dig service: <strong><a href="tel:1800 427 747 " target="_self">1800 427 747</a></strong>. You can also email us on <a href="mailto:dig@gasnetworks.ie" target="_self">dig@gasnetworks.ie</a><br> Phone lines are open Monday – Friday 09:00 – 17:30</p> <p><b>Geographical Information Systems (GIS)</b><br> If you need an extract of our GIS dataset, please email<a href="mailto:gis_information@gasnetworks.ie" target="_self">gis_information@gasnetworks.ie</a></p> </div></div></div><a name="comp000058c02c4000000037c6704a"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <h3>Customer service</h3> <p><b>General customer and gas network enquiries:</b><br> Email: <a href="mailto:networksinfo@gasnetworks.ie" target="_self">networksinfo@gasnetworks.ie</a><br> Phone: <strong><a href="tel:1800 464 464" target="_self">1800 464 464</a></strong><br> Phone from overseas: <strong>+353 66 7107334</strong><br> Phone lines open Mon-Fri 08:00 – 20:00; Sat 09:00 – 17.30<br> Twitter: @GasNetIrl</p> <p><strong>Age-friendly service:</strong><br> Customers over the age of 66 years can utilise this dedicated service if they require additional care and technical support.<br> Phone: <a href="tel:1800628427" target="_self"><strong>1800 628 427</strong></a><br> Phone lines open Mon-Fri 10:00 - 16:30</p> <p><b>Submit a meter reading:</b><br> Visit our <a href="/home/gas-meter/submit-meter-reading/" target="_blank">Web-A-Read</a> section <br> Phone: <a href="tel:1800427732 " target="_self"><b>1800 427 732</b> </a>our Dial-A-Read 24-hour automated service</p> <p><b>Business Customers can contact our dedicated business link service:</b><br> Email: <a href="mailto:businesslink@gasnetworks.ie" target="_self">businesslink@gasnetworks.ie</a><br> Phone: <a href="tel:1800411511" target="_self"><b>1800 411 511</b></a><br> Phone lines open Mon-Fri 09:00 – 17:30</p> </div></div></div><a name="comp000058c02c4000000037cb704a"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <h3>Natural gas supplier enquiries</h3> <p>Please contact your natural gas supplier for enquiries relating to natural gas sales, your gas supply bill or appliance servicing. A full list of licensed natural gas suppliers is available from this <a href="https://www.cru.ie/need-assistance/customer-care-team/" target="_blank">CRU website.</a></p> </div></div></div><a name="comp000058c02c4000000037d0704a"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <h3>Media contacts</h3> <p>Please visit the page in our News section for <a href="/corporate/news/media-contact-details/" target="_self">Media Contacts</a></p> </div></div></div><a name="comp000058c02c4000000037d6704a"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <h3>Technical training centre</h3> <p>The role of the Technical Training Centre is to provide specialised industry related training to employees, contractors and other relevant personnel. Training Coordinators design and deliver training programmes/courses in the Technical Training Centre to enhance and develop the technical competence level required in the organisation.</p> <p><b>Please find contact details below for the Technical Training Centre:</b><br> Email: <a href="mailto:Technical_Training_Centre@gasnetworks.ie" target="_self">Technical_Training_Centre@gasnetworks.ie</a><br> Phone: <a href="tel:018926000" target="_self"><b>01 8926000</b></a><br> Address: Gas Networks Ireland, St. Margaret’s Road, Finglas, Dublin 11, D11 Y895</p> </div></div></div><a name="comp000058c02c4000000037dd704a"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <h3>Access officer</h3> <p>The role of our Access Officer is to ensure that customers and stakeholders of Gas Networks Ireland, who have a disability, are provided with assistance and guidance in accessing Gas Networks Ireland services and information. Please find our Access Officer's contact details below:</p> <p><b>Bernard Mooney</b>, Customer Care Manager<br> Gas Networks Ireland, Networks Services Centre,<br> St. Margarets Road, Finglas, Dublin 11, D11 Y895<br> Tel: <a href="tel:018926000" target="_self"><b>01 892 6000</b></a><br> Email – <a href="mailto:accessofficer@gasnetworks.ie" target="_self">accessofficer@gasnetworks.ie</a></p> </div></div></div><a name="comp00005ba785f20000000d9d1e6c"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <h3>Marketing Unsubscribe</h3> <p>If you would like to unsubscibe from marketing communications please email us on <a href="mailto:marketingunsubscribe@gasnetworks.ie" target="_top">marketingunsubscribe@gasnetworks.ie.</a></p> </div></div></div><a name="comp00005ddbebef00000000e92e12"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <h3>Cost of calls</h3> <p>The cost of contacting Gas Networks Ireland by phone changed on 1st December 2019.</p> </div></div></div><a name="comp00005ddbebef00000000342e12"><span></span></a><div class="container-full"><div class="accordion"><div class="panel-group" id="comp-00005ddbebef-0000000034-2e12"><div class="panel panel-accordion"> <h3 class="panel-title"><button aria-controls="comp_00005ddbebef_0000000042_2e12" aria-expanded="false" class="accordion__trigger collapsed" data-parent="#comp-00005ddbebef-0000000034-2e12" data-target="#comp_00005ddbebef_0000000042_2e12" data-toggle="collapse" id="comp00005ddbebef00000000422e12">How much will calls cost me?<svg aria-hidden="true" focusable="false" viewBox="0 0 24 24"><path d="M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z" fill="currentColor"></path></svg></button></h3> <div aria-labelledby="comp00005ddbebef00000000422e12" class="panel-collapse collapse" id="comp_00005ddbebef_0000000042_2e12" role="region"><div class="panel-body"><a name="comp00005ddbebef00000000422e12"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <p>Calls made to Gas Networks Ireland using a 1800 prefix are free for callers to call.</p> <p>For calls using other prefixes, check the mobile or landline package that you have with your telephone/ mobile operator.</p> <div> </div> </div></div></div></div></div></div><div class="panel panel-accordion"> <h3 class="panel-title"><button aria-controls="comp_00005ddbebef_0000000047_2e12" aria-expanded="false" class="accordion__trigger collapsed" data-parent="#comp-00005ddbebef-0000000034-2e12" data-target="#comp_00005ddbebef_0000000047_2e12" data-toggle="collapse" id="comp00005ddbebef00000000472e12"> What happened to Gas Networks Ireland's old 1850 numbers?<svg aria-hidden="true" focusable="false" viewBox="0 0 24 24"><path d="M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z" fill="currentColor"></path></svg></button></h3> <div aria-labelledby="comp00005ddbebef00000000472e12" class="panel-collapse collapse" id="comp_00005ddbebef_0000000047_2e12" role="region"><div class="panel-body"><a name="comp00005ddbebef00000000472e12"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <p>Gas Networks Ireland previously used 1850 numbers for most of its customer contact numbers. In January 2022, most 1850 numbers were terminated as a result of a decision made by Comreg who are the Communications Regulator in Ireland. Gas Networks Ireland has replaced its 1850 customer contact numbers with 1800 numbers which are free for the caller to call.</p> </div></div></div></div></div></div></div></div></div><a name="comp0000630dca5000000003526c4a"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"></div></div></div></div></div><div class="col-sm-4 col-md-3"><a name="comp000058c02c4000000032ba704a"><span></span></a><div class="sidebar sidebar--sticky"><a name="comp000058c02c4000000032bb704a"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <h3>What contact are you looking for?</h3> <p><a href="/corporate/contact-us/#comp000058c02c400000003a5c704a" target="_self">Office locations</a><br> <a href="/corporate/contact-us/#comp000058c02c4000000037b8704a" target="_self">24 Hour emergency service</a><br> <a href="/corporate/contact-us/#comp000058c02c400000003075704a" target="_self">Safety phone lines</a><br> <a href="/corporate/contact-us/#comp000058c02c4000000037c6704a" target="_self">Customer service</a><br> <a href="/corporate/contact-us/#comp000058c02c4000000037cb704a" target="_self">Natural gas supplier enquiries</a><br> <a href="/corporate/contact-us/#comp000058c02c4000000037d0704a" target="_self">Media contacts</a><br> <a href="/corporate/contact-us/#comp000058c02c4000000037d6704a" target="_self">Technical training centre</a><br> <a href="/corporate/contact-us/#comp000058c02c4000000037dd704a" target="_self">Access officer</a><br> <a href="/corporate/contact-us/#comp000058c02c4000000037dd704a" target="_self">Marketing unsubcribe</a><br> <a href="/corporate/contact-us/#comp000058c02c4000000037dd704a" target="_self">Cost of calls</a></p> </div></div></div></div></div></div></div></div></div><footer class="footer"><style>#__ba_panel{display:none!important;}</style><nav 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