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The Digital Divide | The Pew Charitable Trusts

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id="847ea763-eb1b-42b5-b13c-e432c99591a9" data-location="/en/trust/archive/spring-2024/the-high-cost-of-putting-a-roof-over-your-head">The High Cost of Putting a Roof Over Your Head</h2> <div class="global-feature__description">A record housing shortage and skyrocketing rents and home prices mean millions of Americans now struggle to afford housing.</div> <a href="/en/trust/archive/spring-2024/the-high-cost-of-putting-a-roof-over-your-head" class="global-feature__cta" aria-labelledby="847ea763-eb1b-42b5-b13c-e432c99591a9" role="menuitem"> <span>Dive Deeper</span> <svg focusable="false" role="img" aria-hidden="true" width="16" height="18" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path d="M2.667 8.86h12M10.32 4.268l4.347 4.591M10.32 13.45l4.347-4.59" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> </svg> </a> </div> <div class="global-feature__media-wrapper"> <figure class="global-feature__media"> <picture class="global-feature__picture js-make-clickable" data-location="/en/trust/archive/spring-2024/the-high-cost-of-putting-a-roof-over-your-head"> <source srcset="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/housing/housing_thumbnail1x1.jpg?mw=676&amp;hash=DAA8F84546327DB3BD6FF0106B654370 1x, /-/media/post-launch-images/trust-magazine/spring-2024/web-images/housing/housing_thumbnail1x1.jpg?mw=1351&amp;hash=43AC65B04531279EB325CFBDBF160819 2x" media="(min-width: 56.9375em)" /> <source srcset="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/housing/housing_thumbnail1x1.jpg?mw=462&amp;hash=59E976CE50579AE16AE73B68F080AE42 1x, /-/media/post-launch-images/trust-magazine/spring-2024/web-images/housing/housing_thumbnail1x1.jpg?mw=924&amp;hash=CDA665C5726667691250DEDACA863F79 2x" media="(min-width: 29.4375em)" /> <source srcset="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/housing/housing_thumbnail1x1.jpg?mw=462&amp;hash=59E976CE50579AE16AE73B68F080AE42 1x, /-/media/post-launch-images/trust-magazine/spring-2024/web-images/housing/housing_thumbnail1x1.jpg?mw=924&amp;hash=CDA665C5726667691250DEDACA863F79 2x" media="(max-width: 29.375em)" /> <img src="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/housing/housing_thumbnail1x1.jpg?la=en&amp;h=676&amp;w=676&amp;hash=DC42EE033C0BA4499C06DE5B474FDC1A" alt="" /> </picture> <figcaption class="u-visuallyhidden">A record housing shortage and skyrocketing rents and home prices mean millions of Americans now struggle to afford housing.</figcaption> </figure> <div class="global-feature__overlay" style=""></div> </div> </div> </div> </div> </div> </div> </li> <li class="primary-nav__item js-primary-nav-menu has-submenu js-has-submenu " role="none presentation"> <a href="/en/about" class="primary-nav__main-nav-link js-primary-nav-top-link" role="menuitem" id="menu4-trigger" aria-haspopup="true" aria-controls="menu4" aria-expanded="false">About</a> <div class="primary-nav__submenu 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Divide</h1> <p class="page-banner__subtitle">High-speed internet is a staple of everyday life, but many Americans don’t have access to it because no network reaches them—or they can’t afford to pay</p> <div class="page-banner__details"> <span class="page-banner__details-date">May 29, 2024</span> <span class="page-banner__details-author"> By: Carol Kaufmann </span> <span class="page-banner__details-read-time"> Read time: <span class="xdbpe-read-time" data-xdbpe="A16EACE1-BF7E-4661-BAAF-C0B18AC78011"> <span class="read-time"></span> </span> </span> </div> </div> </div> </div> <div class="page-toolbar__wrapper" id=""> <div class="page-toolbar"> <div class="container container--100"> <div class="page-toolbar__action-items"> <div class="page-toolbar__selector page-toolbar__share page-toolbar__share--hide"> <span class="page-toolbar__selector-title">Share</span> <svg class="page-toolbar__selector-icon page-toolbar__selector-icon--share" viewBox="0 0 10 11" 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rich-text--Left u-allow-page-break" data-component-ds-path="/sitecore/content/PewTrusts_org/Home/Trust/Archive/Spring 2024/The Digital Divide/Components/Rich Text/Rich Text"> <p><a rel="noopener noreferrer" target="_blank" href="https://www.linkedin.com/feed/update/urn:li:activity:7190711452922519552">Heather Peatman</a> is a hardworking photographer and farmer, but she spends a good portion of her days thinking about something entirely different from editing pictures or feeding her animals: <a href="/en/research-and-analysis/fact-sheets/2023/08/broadband-basics-how-it-works-why-its-important-and-what-comes-next">how she can get a speedy internet connection</a>. </p> <p>In her hometown of Fletcher, Vermont—a rural community of about 1,300 people, less than an hour from the Canadian border—she lives on a 42-acre farm with sheep, goats, ducks, and chickens that would be complete except for its very slow WiFi connection. This is a daily problem because her work—she specializes in show horses and dogs—requires her to shoot thousands of photos, edit them quickly, and send them back to clients so they can select and buy images—and so she can get paid.</p> <p>But uploading her photographs for a client could take “anywhere from two to five nights,” <a href="/en/research-and-analysis/fact-sheets/2023/08/broadband-basics-how-it-works-why-its-important-and-what-comes-next">she says</a>—something a photographer with fast internet service, known as broadband, could do in minutes. She can’t even back up her photos on her phone at home because she doesn’t have the bandwidth. “If I lose them, I lose them,” she says. </p> <p>Rather than wait for slow uploads, she drives 40 minutes to a hot spot in a bigger town and uploads her work there. </p> <p>“It’s a hassle, but it’s a lot quicker than me trying to do it here,” she says from the farm. “I can upload several gigabytes’ worth of something on a public Wi-Fi network in a very short amount of time, compared to home.” </p> <section class="rich-text__embed l-rte-full"> <section class="video-block js-video-modal-source" id=""> <span class="modal-overlay__close-modal js-close-video-modal"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" width="24" height="24"> <path d="M18.98 6.42L13.4 12 19 17.58l-1.4 1.4L12 13.4 6.42 19l-1.4-1.4L10.6 12 5 6.42l1.4-1.4L12 10.6 17.58 5z"></path> </svg> </span> <figure class="video-block__media video-frame"> <div class="video-block__media-wrapper xdbpe-video" data-component="Video" data-xdbpe="C707CC8E-A2C9-4BE1-9D99-7AB77C070135"> <iframe id="https://www.youtube.com/embed/c2pUm-JRHw0" class="optanon-category-C0004" data-src="https://www.youtube.com/embed/c2pUm-JRHw0?rel=0&amp;controls=1&amp;showinfo=0&amp;enablejsapi=1" frameborder="0" allow="autoplay" allowfullscreen> </iframe> <div class="video-block__notice"> <div class="video-block__notice-wrapper"> <div class="video-block__notice-text video-block__notice-text--long"> <p> This video is hosted by YouTube. In order to view it, you must consent to the use of “Marketing Cookies” by updating your preferences in the Cookie Settings link below. <a class="video-block__notice-link" href="https://www.youtube.com/watch?v=c2pUm-JRHw0." target="_blank"> View on YouTube <svg viewBox="0 0 10 8" xmlns="http://www.w3.org/2000/svg"> <g fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"> <path d="M.5 4h9"></path> <path d="M6.24.74L9.5 4"></path> <path d="M6.24 7.26L9.5 4"></path> </g> </svg> </a> </p> </div> <div class="video-block__notice-text video-block__notice-text--short"> <p> This video is hosted by YouTube. In order to view it, you must consent to the use of “Marketing Cookies” by updating your preferences in the Cookie Settings link below. <a class="video-block__notice-link" href="https://www.youtube.com/watch?v=c2pUm-JRHw0." target="_blank"> View on YouTube <svg viewBox="0 0 10 8" xmlns="http://www.w3.org/2000/svg"> <g fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"> <path d="M.5 4h9"></path> <path d="M6.24.74L9.5 4"></path> <path d="M6.24 7.26L9.5 4"></path> </g> </svg> </a> </p> </div> <div class="video-block__notice-btn-wrapper"> <button id="ot-sdk-btn" class="pct-btn pct-btn--primary ot-sdk-show-settings">Allow content from YouTube</button> </div> </div> </div> </div> </figure> </section> </section> <p>The lack of fast internet connection plagues some 24 million Americans. Many, like Peatman, live in <a href="/en/research-and-analysis/articles/2022/03/29/states-considering-range-of-options-to-bring-broadband-to-rural-america">rural areas</a> that remain unconnected, but others are in some of the country’s biggest cities. Scores of urban neighborhoods also are unconnected, and often, numerous residents there <a href="/en/research-and-analysis/articles/2023/08/30/is-broadband-affordable-for-middle-class-families">can’t afford internet service</a> even when it is available. With internet service now nearly as essential as electricity in modern life, the digital divide is delineating a new group of haves and have-nots in America that has far-reaching implications. </p> <p>Without broadband connection, citizens can’t easily access news and information; opportunities to go to school and take classes online; online job applications or virtual interactions with government agencies, such as those that administer education loans; the chance to work from home or have online doctor appointments; or even simple daily activities, such as online video conversations with family and friends. </p> <p><a href="/en/research-and-analysis/articles/2022/03/29/states-considering-range-of-options-to-bring-broadband-to-rural-america">Rural broadband connections</a> are often not available because it’s too expensive for local governments or private internet service providers to build fiber optic cable installations and maintain them over vast areas with small populations. But having broadband available is only the first consideration—users also have to <a href="/en/research-and-analysis/issue-briefs/2024/03/what-factors-drive-broadband-affordability-for-middle-class-families">be able to pay for it</a>.</p> <p>In Vermont, this infrastructure model has historical precedence from the time when water and sewer service was first supplied to rural residents. Now, the state is trying to do the same thing with broadband, forming Communications Union Districts to oversee the work of physically digging into the ground or stringing cable from utility lines to place internet fiber in multiple counties and towns in rural areas.</p> <p>“There’s finally some money being spent in Vermont for broadband,” says Matthew Hubbard, a Northeast broadband consultant who works on bringing rural broadband fiber to homes and supervises the construction. But connecting all customers is no easy task, especially when homes are spaced far apart, he says. And many, like Peatman, are still waiting. </p> <p>Hubbard acknowledges the challenges. “Vermont is a rural state and some access is not easy,” he says. “There’s a lot of off-road pole lines that need to get reached with this fiber.” (Satellite service is often an option for rural residents, though it also is too expensive for many and can come with serious data restrictions and penalties for exceeding data limits.)</p> <section class="rich-text__embed l-rte-full"> <section class="image-block js-image-modal-source" id=""> <figure class="image-block__media"> <picture> <source srcset="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-1.jpg?mw=1290&amp;hash=43A7314B89435CF4C7A13142FC604F63 1x, /-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-1.jpg?mw=2580&amp;hash=A5021C3333586370D8DDC7C007048780 2x" media="(min-width: 56.9375em )" /> <source srcset="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-1.jpg?mw=910&amp;hash=4FD500C8015F234CD76ABB5057098945 1x, /-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-1.jpg?mw=1820&amp;hash=1BADC3AC78D545C6C12540B992D8EC04 2x" media="(min-width: 29.4375em )" /> <source srcset="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-1.jpg?mw=470&amp;hash=F49BBA6B314506BAB62FE1C3FB829EA4 1x, /-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-1.jpg?mw=940&amp;hash=F27407A845C9D9EBDB2E0E4E9D5D2BA1 2x" media="(max-width: 29.375em )" /> <img src="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-1.jpg?la=en&amp;h=1125&amp;w=2000&amp;hash=00320DE4E09C06855D81264E2C0E7014" class="js-modal-trigger" alt=" " /> </picture> <div class="image-block__meta-wrapper"> <!--TODO: FE needs to read the css class from multiple image container --> <figcaption>Heather Peatman goes where the Wi-Fi is, often a town 40 minutes from her home. As a professional photographer, she needs a stable internet connection with enough bandwidth to upload and transmit multiple photos at once—something she is unable to do from her farm in rural Vermont. </figcaption> <cite class="image-block__photo-copyright">Heather Peatman for The Pew Charitable Trusts</cite> </div> </figure> </section> </section> <p>Each state has its own challenges, says Kathryn de Wit, who leads The Pew Charitable Trusts’ broadband access initiative. That was an early lesson, she says, when Pew’s work began in 2018. </p> <p>Another early lesson involved the limited availability of broadband. So, with growing bipartisan support among federal lawmakers to make large investments in high-speed internet access, Pew advocated for faster speed, increased technology standards, and&nbsp;stronger data collection requirements from internet providers so that investment money could be allocated more effectively. </p> <p>“Our assessment of broadband availability used to be binary—is it technically available or not? Now, it needs to be more than that. What are the actual speeds customers receive? Is a connection reliable for homework? Is it reliable enough to justify spending your hard-earned paycheck?” de Wit says. </p> <section class="rich-text__embed l-rte-pull-left"> <section class="image-block js-image-modal-source" id=""> <figure class="image-block__media"> <picture> <source srcset="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-2.jpg?mw=1290&amp;hash=03C0D45FF46D90F9C7294C03CF025F4E 1x, /-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-2.jpg?mw=2580&amp;hash=18981219CB727F8339FCE33E282865AB 2x" media="(min-width: 56.9375em )" /> <source srcset="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-2.jpg?mw=910&amp;hash=853BDFFEDBEE32702C287A0FA66676F7 1x, /-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-2.jpg?mw=1820&amp;hash=ED8E17AEED4AE26410DFD5B5A4034863 2x" media="(min-width: 29.4375em )" /> <source srcset="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-2.jpg?mw=470&amp;hash=7082740D38BB0DA7180B409F5BF848DF 1x, /-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-2.jpg?mw=940&amp;hash=7B8009DEB65A11EDC61DE09CCA2E60D9 2x" media="(max-width: 29.375em )" /> <img src="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-2.jpg?la=en&amp;h=1125&amp;w=2000&amp;hash=67B99EFA5166A4B27987473EAA0E3717" class="js-modal-trigger" alt=" " /> </picture> <div class="image-block__meta-wrapper"> <!--TODO: FE needs to read the css class from multiple image container --> <figcaption>A crew installs fiber lines in Fletcher, Vermont, where Peatman lives. Towns throughout the state have formed municipal districts that partner with internet service providers to connect residents in rural areas to high-speed internet. </figcaption> <cite class="image-block__photo-copyright">The Pew Charitable Trusts</cite> </div> </figure> </section> </section> <p>Pew’s work also has included bringing together state and federal broadband officials, digital equity advocates, industry experts, and academic researchers so they could discuss how to better deliver broadband service. The initiative has <a href="/en/research-and-analysis/articles/2023/08/30/is-broadband-affordable-for-middle-class-families">analyzed national data</a> on how affordable broadband service is throughout the nation, and how education levels, social vulnerability, and regional economic strength affect users’ ability to pay. Since 2021, Pew has conducted an education and training program that provides no-cost assistance to 35 states and territories as they take advantage of the new federal infrastructure funding. </p> <p>And Pew has encouraged <a href="/en/research-and-analysis/fact-sheets/2023/08/federal-funding-for-affordable-broadband-plans-critical-to-achieving-universal-access">continued federal funding for the Affordable Connectivity Program</a>, which provides eligible households with a monthly subsidy to help pay for service.</p> <p>“This really is an equity issue,” de Wit says. She cites Pew Research Center data that found that 43% of adults making less than $30,000 annually don’t have broadband, and 49% of households making less than $50,000 a year find it difficult to find money for internet service. “Affordable broadband democratizes opportunity, whether you’re in an urban or rural community,” she says.</p> <p>William Honablew Jr., who serves as the digital equity coordinator for the city of Baltimore, <a rel="noopener noreferrer" target="_blank" href="https://www.linkedin.com/feed/update/urn:li:activity:7184550843352776704">sees this up close</a>. His job is to meet with individuals and organizations to find out how to get all interested citizens online and help them reach what he calls their “digital potential”—knowing and accessing Internet resources in a way that enriches their lives. </p> <section class="rich-text__embed l-rte-full"> <section class="image-block js-image-modal-source" id=""> <figure class="image-block__media"> <picture> <source srcset="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-4.jpg?mw=1290&amp;hash=9FBB41589267B96D46DC656DABB11650 1x, /-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-4.jpg?mw=2580&amp;hash=1D753E35F6FF8A2BA30DABA172CC5ED4 2x" media="(min-width: 56.9375em )" /> <source srcset="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-4.jpg?mw=910&amp;hash=217AA96608FD27C9CEDA3A286235BD39 1x, /-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-4.jpg?mw=1820&amp;hash=8FF3DA457772BC894A05174BCDD7431A 2x" media="(min-width: 29.4375em )" /> <source srcset="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-4.jpg?mw=470&amp;hash=D1D4EBB3E567951983FBBD17604DCC8D 1x, /-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-4.jpg?mw=940&amp;hash=E207F33F2083369725799C1542869C0E 2x" media="(max-width: 29.375em )" /> <img src="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-4.jpg?la=en&amp;h=1125&amp;w=2000&amp;hash=E55249F718E2D0FE53FB6756B2DC0EA0" class="js-modal-trigger" alt=" " /> </picture> <div class="image-block__meta-wrapper"> <!--TODO: FE needs to read the css class from multiple image container --> <figcaption>William Honablew Jr., the digital equity coordinator for Baltimore, is tasked not only with connecting the citizens of his city to high-speed internet but also with empowering them to use it—steps necessary, he says, “to close the digital divide and keep it closed.” </figcaption> <cite class="image-block__photo-copyright">The Pew Charitable Trusts</cite> </div> </figure> </section> </section> <p>Broadband can help residents become better citizens, Honablew says, because it enables people to research topics that are important to them and to dig deeper on what they learn from media and other sources. Without a fast internet connection, “you don’t have the tools to think through or analyze critically the information you’re being provided,” he says. “You end up falling down some of these rabbit holes where you are engaged in conspiracies and those types of things and missing really genuine opportunities to advance your life.”</p> <p>In addition to helping residents improve their digital literacy skills, he also focuses on older adults who often lack an understanding of how the internet works and how they can find information on social services. </p> <p>For example, farmers market coupons are available at a senior center in Baltimore, he says, but those who need them have to be able to pick up the coupons, which is difficult if they don’t have a ride or transportation. “If you’re not able to do that, then you just stop,” says Honablew. “Broadband technology can assist with this.” Accessing a fast connection would yield options such as information about bus routes and schedules as well as ride sharing programs.</p> <p>Another hurdle to digital equity, he says, is ensuring that users are comfortable with the broadband technology that, in many cases, state and local governments are providing. Honablew says that he’s witnessed situations where people start using technology, get excited about it, and then go to a workshop where someone says something off-putting or makes them feel inferior, and “they just don’t come back to learn more,” he says.</p> <p>Accessing broadband is especially important to those who need it to navigate daily life. </p> <p>For native Baltimore resident and community advocate Marguerite Woods, <a rel="noopener noreferrer" target="_blank" href="https://www.linkedin.com/feed/update/urn:li:activity:7178782872764366850">a fast internet connection is a must</a>. Woods is blind and uses the internet for connection—to all things. Zoom, for one, helps her stay in touch with friends and family. She also uses the app Be My Eyes, which calls a sighted person who helps guide her through tasks such as choosing clothes, finding a path through a busy restaurant, locating a particular street, or reading mail. These apps, and others she uses, require high speed Wi-Fi.</p> <section class="rich-text__embed l-rte-full"> <section class="image-block js-image-modal-source" id=""> <figure class="image-block__media"> <picture> <source srcset="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-3.jpg?mw=1290&amp;hash=D80169FD15F4A08F6C83C5E75F15D6EB 1x, /-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-3.jpg?mw=2580&amp;hash=79BE1C8659C52C302FF4BF41148F826D 2x" media="(min-width: 56.9375em )" /> <source srcset="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-3.jpg?mw=910&amp;hash=F7CE910FDFDD36BB9DCDB074F08155FF 1x, /-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-3.jpg?mw=1820&amp;hash=E173785F1985E0191D16A92A6AB35E32 2x" media="(min-width: 29.4375em )" /> <source srcset="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-3.jpg?mw=470&amp;hash=E3EEA19B776AD66106FE847ADEBFAB2F 1x, /-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-3.jpg?mw=940&amp;hash=DBEF818818D07366773A53CB2118CE93 2x" media="(max-width: 29.375em )" /> <img src="/-/media/post-launch-images/trust-magazine/spring-2024/web-images/broadband/broadband_promoimage16x9-3.jpg?la=en&amp;h=1126&amp;w=2000&amp;hash=7B803631A17F6A7909F308CDBFCA64E3" class="js-modal-trigger" alt=" " /> </picture> <div class="image-block__meta-wrapper"> <!--TODO: FE needs to read the css class from multiple image container --> <figcaption>“I am bald, I am Black, I am blind, and I am beautiful!” says Marguerite Woods, who advocates to help older adults and people with low vision stay connected. “As a blind person, I use a lot of apps and need Wi-Fi to take care of myself. Everything you need to do is online nowadays. You got to have it.” </figcaption> <cite class="image-block__photo-copyright">The Pew Charitable Trusts</cite> </div> </figure> </section> </section> <p>“We want to be independent,” Woods says of the blind community. “We just need to have accessible ways to connect with the larger community, ways to take care of our medical needs, our physical needs, social and spiritual, and to be able to travel and share our ideas. You’ve got to have connections to move forward and take care of yourself,” Woods says.</p> <p>These are the kinds of gaps in the internet landscape that Honablew is trying to identify—and mend. “Broadband is important because it is now the new set of streets where information travels,” says Honablew. “Without having access, you don’t know what’s happening in the world.”</p> <p><em>Carol Kaufmann is a </em>Trust<em> staff writer.</em></p> </div> <section class="multi-promo"> <div class="multi-promo__promo-container"> <section class="flexible-promo__outer-wrapper" id="" data-sitecore-component-name="Flexible Promo" data-sitecore-data-source="/sitecore/content/PewTrusts_org/Home/Shared Components/Shared Flexible Promos/promo How States are Bridging the Digital Divide"> <section class="flexible-promo__modal-source js-flexible-promo-modal-source"> <a href="/en/trust/archive/summer-2021/how-states-are-bridging-the-digital-divide" class="flexible-promo is-left flexible-promo__no-overlay-text " style="background-color:#333333;color:#ffffff;;fill:#FFFFFF;" data-component-description="How States are Bridging the Digital Divide" data-component-ds-path="/sitecore/content/PewTrusts_org/Home/Shared Components/Shared Flexible Promos/promo How States are Bridging the Digital Divide"> <div class="flexible-promo__media-wrapper flexible-promo--prefer-aspect-ratio-16x9"> <figure class="flexible-promo__media flexible-promo__media--wide promo-feature-image"> <picture> <source srcset="/-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_promoimage16x9-1.jpg?mw=615&amp;hash=46484F1F1120270B3492EF6BC0D4604C 1x, /-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_promoimage16x9-1.jpg?mw=1230&amp;hash=AC28BD9A67697276D6491AEBAAB1BB98 2x" media="(min-width: 56.9375em)"> <source srcset="/-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_promoimage16x9-1.jpg?mw=420&amp;hash=44088B0D1ECE518CE22614FBF80B3DBE 1x, /-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_promoimage16x9-1.jpg?mw=840&amp;hash=43600DEF0A523B0602C94C3D8407042F 2x" media="(min-width: 29.4375em)"> <source srcset="/-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_promoimage16x9-1.jpg?mw=420&amp;hash=44088B0D1ECE518CE22614FBF80B3DBE 1x, /-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_promoimage16x9-1.jpg?mw=840&amp;hash=43600DEF0A523B0602C94C3D8407042F 2x" media="(max-width: 29.375em)"> <img src="/-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_promoimage16x9-1.jpg?la=en&amp;h=346&amp;w=615&amp;hash=CA9C632A91A0064DFE3FE779E205AD45" alt="" /> </picture> <figcaption class="u-visuallyhidden"></figcaption> </figure> <figure class="flexible-promo__media flexible-promo__media--square promo-feature-image"> <picture> <source srcset="/-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_thumbnail1x1.jpg?mw=615&amp;hash=3E34DAEFFE113ADF1426441E3204166D 1x, /-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_thumbnail1x1.jpg?mw=1230&amp;hash=121FEA0FB3803A206781B1127D9B90A4 2x" media="(min-width: 56.9375em)"> <source srcset="/-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_thumbnail1x1.jpg?mw=420&amp;hash=ECBC6606C4084E13FA73A6CA6D3CF85C 1x, /-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_thumbnail1x1.jpg?mw=840&amp;hash=7FC3FEFF84A475C15C73A868F502AFC6 2x" media="(min-width: 29.4375em)"> <source srcset="/-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_thumbnail1x1.jpg?mw=420&amp;hash=ECBC6606C4084E13FA73A6CA6D3CF85C 1x, /-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_thumbnail1x1.jpg?mw=840&amp;hash=7FC3FEFF84A475C15C73A868F502AFC6 2x" media="(max-width: 29.375em)"> <img src="/-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_thumbnail1x1.jpg?la=en&amp;h=615&amp;w=615&amp;hash=9A7BB4CB87DF6B9B5C7C291465628457" alt="" /> </picture> <figcaption class="u-visuallyhidden"></figcaption> </figure> <div class="flexible-promo__quick-view-wrapper"> </div> </div> <div class="flexible-promo__content" style="color: inherit;"> <div class="flexible-promo__content-inner-wrapper flexible-promo--accept-color-overrides"> <div class="flexible-promo__content-typedate-wrapper flexible-promo--accept-color-overrides"> <span class="flexible-promo__content-type">Trust Magazine</span> <span class="flexible-promo__content-date">September 9, 2021</span> </div> <!-- Feature Title --> <h4 class="flexible-promo__subtitle flexible-promo--accept-color-overrides" id="promo-ee3977f9-79ca-4e4b-bddd-627ea712d47b">How States are Bridging the Digital Divide </h4> <!-- Description Text --> </div> </div> <div class="flexible-promo__overlay" style="background-image: linear-gradient(to bottom,transparent 0,rgba(0,0,0,.1) 15%,rgba(0,0,0,.2) 30%,rgba(0,0,0,.3) 45%,rgba(0,0,0,.5) 60%,rgba(0,0,0,.6) 75%,rgba(0,0,0,.7) 100%)"></div> </a> <div class="flexible-promo__modal-content js-modal-content"> <span class="flexible-promo__modal-label">Quick View</span> <div class="flexible-promo__modal-inset-wrapper"> <div class="flexible-promo__modal-image"> <figure class="promo__media 1x1 promo-feature-image"> <a href="/en/trust/archive/summer-2021/how-states-are-bridging-the-digital-divide"> <picture> <source srcset="/-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_thumbnail1x1.jpg?mw=615&amp;hash=3E34DAEFFE113ADF1426441E3204166D 1x, /-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_thumbnail1x1.jpg?mw=1230&amp;hash=121FEA0FB3803A206781B1127D9B90A4 2x" media="(min-width: 56.9375em)"> <source srcset="/-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_thumbnail1x1.jpg?mw=420&amp;hash=ECBC6606C4084E13FA73A6CA6D3CF85C 1x, /-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_thumbnail1x1.jpg?mw=840&amp;hash=7FC3FEFF84A475C15C73A868F502AFC6 2x" media="(min-width: 29.4375em)"> <source srcset="/-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_thumbnail1x1.jpg?mw=420&amp;hash=ECBC6606C4084E13FA73A6CA6D3CF85C 1x, /-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_thumbnail1x1.jpg?mw=840&amp;hash=7FC3FEFF84A475C15C73A868F502AFC6 2x" media="(max-width: 29.375em)"> <img src="/-/media/post-launch-images/trust-magazine/summer-2021/feature--3-broadband/broadband_thumbnail1x1.jpg?la=en&amp;h=615&amp;w=615&amp;hash=9A7BB4CB87DF6B9B5C7C291465628457" alt="" /> </picture> </a> <figcaption class="u-visuallyhidden"></figcaption> </figure> </div> <div class="flexible-promo__modal-content-details"> <div class="flexible-promo__content-typedate-wrapper"> <span class="flexible-promo__content-type">Trust Magazine</span> <span class="flexible-promo__content-date">September 9, 2021</span> </div> <p class="flexible-promo__description">Millions of Americans lack high-speed internet, but some states are finding ways to make the connection.</p> </div> </div> </div> </section> </section> <section class="flexible-promo__outer-wrapper" id="" data-sitecore-component-name="Flexible Promo" data-sitecore-data-source="/sitecore/content/PewTrusts_org/Home/Shared Components/Shared Flexible Promos/Frequently Asked Questions About the Affordable Connectivity Program"> <section 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class="flexible-promo__media flexible-promo__media--square promo-feature-image"> <picture> <source srcset="/-/media/post-launch-images/2023/08/gettyimages-1414508172/1x1_s.jpg?mw=615&amp;hash=622F520B4C5E069B65A56564B562E9FD 1x, /-/media/post-launch-images/2023/08/gettyimages-1414508172/1x1_s.jpg?mw=1230&amp;hash=8930889FBC45A7BC9B9C1FC6141B7BB0 2x" media="(min-width: 56.9375em)"> <source srcset="/-/media/post-launch-images/2023/08/gettyimages-1414508172/1x1_s.jpg?mw=420&amp;hash=7F3D5DDC372378BF8747A6227F0B9290 1x, /-/media/post-launch-images/2023/08/gettyimages-1414508172/1x1_s.jpg?mw=840&amp;hash=762C6DD1995D2385D500EFB88C938477 2x" media="(min-width: 29.4375em)"> <source srcset="/-/media/post-launch-images/2023/08/gettyimages-1414508172/1x1_s.jpg?mw=420&amp;hash=7F3D5DDC372378BF8747A6227F0B9290 1x, /-/media/post-launch-images/2023/08/gettyimages-1414508172/1x1_s.jpg?mw=840&amp;hash=762C6DD1995D2385D500EFB88C938477 2x" media="(max-width: 29.375em)"> <img src="/-/media/post-launch-images/2023/08/gettyimages-1414508172/1x1_s.jpg?la=en&amp;h=615&amp;w=615&amp;hash=BB953BEAD62F98E438D4208E0DA4AEC2" alt=" " title=" " /> </picture> <figcaption class="u-visuallyhidden"></figcaption> </figure> <div class="flexible-promo__quick-view-wrapper"> </div> </div> <div class="flexible-promo__content" style="color: inherit;"> <div class="flexible-promo__content-inner-wrapper flexible-promo--accept-color-overrides"> <div class="flexible-promo__content-typedate-wrapper flexible-promo--accept-color-overrides"> <span class="flexible-promo__content-type">Fact Sheet</span> <span class="flexible-promo__content-date">August 31, 2023</span> </div> <!-- Feature Title --> <h4 class="flexible-promo__subtitle flexible-promo--accept-color-overrides" id="promo-3dd128a1-3933-4c31-867d-433a721b062b">FAQ: The Affordable Connectivity Program </h4> <!-- Description Text --> </div> </div> <div class="flexible-promo__overlay" style="background-image: linear-gradient(to bottom,transparent 0,rgba(0,0,0,.1) 15%,rgba(0,0,0,.2) 30%,rgba(0,0,0,.3) 45%,rgba(0,0,0,.5) 60%,rgba(0,0,0,.6) 75%,rgba(0,0,0,.7) 100%)"></div> </a> <div class="flexible-promo__modal-content js-modal-content"> <span class="flexible-promo__modal-label">Quick View</span> <div class="flexible-promo__modal-inset-wrapper"> <div class="flexible-promo__modal-image"> <figure class="promo__media 1x1 promo-feature-image"> <a href="/en/research-and-analysis/fact-sheets/2023/08/frequently-asked-questions-about-the-affordable-connectivity-program"> <picture> <source srcset="/-/media/post-launch-images/2023/08/gettyimages-1414508172/1x1_s.jpg?mw=615&amp;hash=622F520B4C5E069B65A56564B562E9FD 1x, /-/media/post-launch-images/2023/08/gettyimages-1414508172/1x1_s.jpg?mw=1230&amp;hash=8930889FBC45A7BC9B9C1FC6141B7BB0 2x" media="(min-width: 56.9375em)"> <source srcset="/-/media/post-launch-images/2023/08/gettyimages-1414508172/1x1_s.jpg?mw=420&amp;hash=7F3D5DDC372378BF8747A6227F0B9290 1x, /-/media/post-launch-images/2023/08/gettyimages-1414508172/1x1_s.jpg?mw=840&amp;hash=762C6DD1995D2385D500EFB88C938477 2x" media="(min-width: 29.4375em)"> <source srcset="/-/media/post-launch-images/2023/08/gettyimages-1414508172/1x1_s.jpg?mw=420&amp;hash=7F3D5DDC372378BF8747A6227F0B9290 1x, /-/media/post-launch-images/2023/08/gettyimages-1414508172/1x1_s.jpg?mw=840&amp;hash=762C6DD1995D2385D500EFB88C938477 2x" media="(max-width: 29.375em)"> <img src="/-/media/post-launch-images/2023/08/gettyimages-1414508172/1x1_s.jpg?la=en&amp;h=615&amp;w=615&amp;hash=BB953BEAD62F98E438D4208E0DA4AEC2" alt=" " title=" " /> </picture> </a> <figcaption class="u-visuallyhidden"></figcaption> </figure> </div> <div class="flexible-promo__modal-content-details"> <div class="flexible-promo__content-typedate-wrapper"> <span class="flexible-promo__content-type">Fact Sheet</span> <span class="flexible-promo__content-date">August 31, 2023</span> </div> <p class="flexible-promo__description">The federal government and states are partnering to deploy $80 billion in infrastructure and pandemic recovery dollars to build broadband networks in unserved areas of the country. But even after the new networks—many of which are years away—are online, millions of Americans may still be unconnected because service plans are too expensive.</p> </div> </div> </div> </section> </section> <section class="flexible-promo__outer-wrapper" id="" data-sitecore-component-name="Flexible Promo" data-sitecore-data-source="/sitecore/content/PewTrusts_org/Home/Shared Components/Shared Flexible Promos/After the Fact The Broadband Gap Whos Not Online in America Today"> <section class="flexible-promo__modal-source js-flexible-promo-modal-source"> <a href="/en/research-and-analysis/articles/2020/05/15/the-broadband-gap-whos-not-online-in-america-today" class="flexible-promo is-left flexible-promo__no-overlay-text " style="background-color:#333333;color:#ffffff;;fill:#FFFFFF;" data-component-description="The Broadband Gap—Who's Not Online in America Today" data-component-ds-path="/sitecore/content/PewTrusts_org/Home/Shared Components/Shared Flexible Promos/After the Fact The Broadband Gap Whos Not Online in America Today"> <div class="flexible-promo__media-wrapper flexible-promo--prefer-aspect-ratio-16x9"> <figure class="flexible-promo__media flexible-promo__media--wide promo-feature-image"> <picture> <source srcset="/-/media/post-launch-images/2020/05/promotile_episode80_900x506.jpg?mw=615&amp;hash=383E5448DA71C1103712BC0BA4718731 1x, /-/media/post-launch-images/2020/05/promotile_episode80_900x506.jpg?mw=1230&amp;hash=ED28D278F3ACDF05EAC985A43D4490D2 2x" media="(min-width: 56.9375em)"> <source srcset="/-/media/post-launch-images/2020/05/promotile_episode80_900x506.jpg?mw=420&amp;hash=3D217440C95F40E66485BDC34DF83818 1x, /-/media/post-launch-images/2020/05/promotile_episode80_900x506.jpg?mw=840&amp;hash=97BA73F28B0CD2F89C1F3A5A1026503B 2x" media="(min-width: 29.4375em)"> <source srcset="/-/media/post-launch-images/2020/05/promotile_episode80_900x506.jpg?mw=420&amp;hash=3D217440C95F40E66485BDC34DF83818 1x, /-/media/post-launch-images/2020/05/promotile_episode80_900x506.jpg?mw=840&amp;hash=97BA73F28B0CD2F89C1F3A5A1026503B 2x" media="(max-width: 29.375em)"> <img src="/-/media/post-launch-images/2020/05/promotile_episode80_900x506.jpg?la=en&amp;h=346&amp;w=615&amp;hash=B073CBC37EBF4BBB9A570AF2451240EF" alt="" /> </picture> <figcaption class="u-visuallyhidden"></figcaption> </figure> <figure class="flexible-promo__media flexible-promo__media--square promo-feature-image"> <picture> <source srcset="/-/media/post-launch-images/2020/05/thumbnail_episode80_700x700.jpg?mw=615&amp;hash=6509F1CFD4D29DBD7950C02A66C5687C 1x, /-/media/post-launch-images/2020/05/thumbnail_episode80_700x700.jpg?mw=1230&amp;hash=C809720FC786775EF7EC9B0A830EF097 2x" media="(min-width: 56.9375em)"> <source srcset="/-/media/post-launch-images/2020/05/thumbnail_episode80_700x700.jpg?mw=420&amp;hash=336BF250C6245616BFFEF7D414BEBF99 1x, /-/media/post-launch-images/2020/05/thumbnail_episode80_700x700.jpg?mw=840&amp;hash=F5027B90FD492CAF190A842A939CF435 2x" media="(min-width: 29.4375em)"> <source srcset="/-/media/post-launch-images/2020/05/thumbnail_episode80_700x700.jpg?mw=420&amp;hash=336BF250C6245616BFFEF7D414BEBF99 1x, /-/media/post-launch-images/2020/05/thumbnail_episode80_700x700.jpg?mw=840&amp;hash=F5027B90FD492CAF190A842A939CF435 2x" media="(max-width: 29.375em)"> <img src="/-/media/post-launch-images/2020/05/thumbnail_episode80_700x700.jpg?la=en&amp;h=615&amp;w=615&amp;hash=3D3CFB4846EE248FCA2BF6B751100B17" alt="" /> </picture> <figcaption class="u-visuallyhidden"></figcaption> </figure> <div class="flexible-promo__quick-view-wrapper"> </div> </div> <div class="flexible-promo__content" style="color: inherit;"> <div class="flexible-promo__content-inner-wrapper flexible-promo--accept-color-overrides"> <div class="flexible-promo__content-typedate-wrapper flexible-promo--accept-color-overrides"> <span class="flexible-promo__content-type">PODCAST</span> <span class="flexible-promo__content-date">May 15, 2020</span> </div> <!-- Feature Title --> <h4 class="flexible-promo__subtitle flexible-promo--accept-color-overrides" id="promo-372dea4d-ac29-4bda-98dd-e77eb8efe0a0">The Broadband Gap—Who&#39;s Not Online in America Today </h4> <!-- Description Text --> </div> </div> <div class="flexible-promo__overlay" style="background-image: linear-gradient(to bottom,transparent 0,rgba(0,0,0,.1) 15%,rgba(0,0,0,.2) 30%,rgba(0,0,0,.3) 45%,rgba(0,0,0,.5) 60%,rgba(0,0,0,.6) 75%,rgba(0,0,0,.7) 100%)"></div> </a> <div class="flexible-promo__modal-content js-modal-content"> <span class="flexible-promo__modal-label">Quick View</span> <div class="flexible-promo__modal-inset-wrapper"> <div class="flexible-promo__modal-image"> <figure class="promo__media 1x1 promo-feature-image"> <a href="/en/research-and-analysis/articles/2020/05/15/the-broadband-gap-whos-not-online-in-america-today"> <picture> <source srcset="/-/media/post-launch-images/2020/05/thumbnail_episode80_700x700.jpg?mw=615&amp;hash=6509F1CFD4D29DBD7950C02A66C5687C 1x, /-/media/post-launch-images/2020/05/thumbnail_episode80_700x700.jpg?mw=1230&amp;hash=C809720FC786775EF7EC9B0A830EF097 2x" media="(min-width: 56.9375em)"> <source srcset="/-/media/post-launch-images/2020/05/thumbnail_episode80_700x700.jpg?mw=420&amp;hash=336BF250C6245616BFFEF7D414BEBF99 1x, /-/media/post-launch-images/2020/05/thumbnail_episode80_700x700.jpg?mw=840&amp;hash=F5027B90FD492CAF190A842A939CF435 2x" media="(min-width: 29.4375em)"> <source srcset="/-/media/post-launch-images/2020/05/thumbnail_episode80_700x700.jpg?mw=420&amp;hash=336BF250C6245616BFFEF7D414BEBF99 1x, /-/media/post-launch-images/2020/05/thumbnail_episode80_700x700.jpg?mw=840&amp;hash=F5027B90FD492CAF190A842A939CF435 2x" media="(max-width: 29.375em)"> <img src="/-/media/post-launch-images/2020/05/thumbnail_episode80_700x700.jpg?la=en&amp;h=615&amp;w=615&amp;hash=3D3CFB4846EE248FCA2BF6B751100B17" alt="" /> </picture> </a> <figcaption class="u-visuallyhidden"></figcaption> </figure> </div> <div class="flexible-promo__modal-content-details"> <div class="flexible-promo__content-typedate-wrapper"> <span class="flexible-promo__content-type">PODCAST</span> <span class="flexible-promo__content-date">May 15, 2020</span> </div> <p class="flexible-promo__description">While most Americans are managing remote work, learning, and even participating in social gatherings online during the pandemic, there are still millions of Americans who don’t have access to high-speed internet where they live.</p> </div> </div> </div> </section> </section> </div> </section> <div class="page-metadata"> <span class="page-metadata__item page-metadata__content-type"> Trust Article </span> <time class="page-metadata__item page-metadata__timestamp" datetime="May 29, 2024"> May 29, 2024 </time> <div class="page-metadata__taxonomy-item"> <span class="page-metadata__taxonomy-label">Projects:</span> <span class="page-metadata__taxonomy-links"><a href="/en/projects/broadband-access-initiative">Broadband Access</a></span> </div> <div class="page-metadata__taxonomy-item"> <span class="page-metadata__taxonomy-label">Topics: </span> <span class="page-metadata__taxonomy-links"><a href="/en/topics/infrastructure">Infrastructure</a> & <a href="/en/topics/us-state-policy">U.S. State Policy</a></span> </div> <div class="page-metadata__taxonomy-item"> <span class="page-metadata__taxonomy-label">Experts:</span> <span class="page-metadata__taxonomy-links"><a href="/en/about/experts/kathryn-de-wit">Kathryn de Wit</a></span> </div> <div class="page-metadata__taxonomy-item"> <span class="page-metadata__taxonomy-label">Places:</span> <span class="page-metadata__taxonomy-links"><a href="/en/search?places=North America|United States">United States</a></span> </div> </div> <div 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