Initial mounting support for your PV Project

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How can I request the initial mounting support?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Please send us your request via. our contact form. Choose "first-time installation" as topic.</p>" } }, { "@type": "Question", "name": "2. What does it cost?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Our initial installation support is completely free of charge for novotegra customers.</p>" } }, { "@type": "Question", "name": "3. What is the procedure? ", "acceptedAnswer": { "@type": "Answer", "text": "<p>1. Project planning and order via BayWa r.e</p> <p>2. Request and schedule a date</p> <p>3. Meeting on the construction site</p> <p>4. Briefing on the system and up on the roof </p> <p>5. Common installation</p>" } }, { "@type": "Question", "name": "4. Who carries out the consultation and do the novotegra experts work with?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Our mounting system experts are on site and actively support you during assembly.</p>" } }, { "@type": "Question", "name": "5. How long do the experts stay on site?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Usually one day (arrival and/or departure should be taken into consideration).</p>" } }, { "@type": "Question", "name": "6. Can I book the initial installation support several times?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Yes, usually per system (by arrangement).</p>" } }, { "@type": "Question", "name": "7. For which countries can I book the initial installation support?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Our experts will be happy to travel throughout Europe for you.</p>" } } ] } </script> <link rel="canonical" href="https://www.novotegra.com/en/system-planning/initial-mounting-support"/> <link rel="alternate" hreflang="en" href="https://www.novotegra.com/en/system-planning/initial-mounting-support"/> <link rel="alternate" hreflang="de" href="https://www.novotegra.com/de/anlagenplanung/erstmontageunterstuetzung"/> <link rel="alternate" hreflang="fr" href="https://www.novotegra.com/fr/planification/service-daide-a-la-premiere-installation"/> <link rel="alternate" hreflang="it" href="https://www.novotegra.com/it/progettazione-dellimpianto/supporto-per-la-prima-installazione"/> <link rel="alternate" hreflang="es" href="https://www.novotegra.com/es/planificacion-del-sistema/servicio-de-montaje-inicial"/> <link rel="alternate" hreflang="pl" 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" class="nav-link"><span><img data-src="" class="js_page-image" />Clamping system portrait</span></a></li><li class="level-3-3"><a href="/en/mounting-systems/trapezoidal-metal-roof/clamping-system-landscape" title="Tension-free and floating module mounting: High-quality system appearance and color selection ✓ very few components required. " class="nav-link"><span><img data-src="" class="js_page-image" />Clamping system landscape</span></a></li><li class="level-3-3"><a href="/en/mounting-systems/trapezoidal-metal-roof/clamping-system-portrait-with-elevation" title="Module clamping in the optimum clamping range ✓ reduced logistical effort on the roof ✓ quick and efficient mounting from above ✓ electrically conductive connection " class="nav-link"><span><img data-src="" class="js_page-image" />Clamping system light elevation</span></a></li><li class="level-3-3"><a href="/en/mounting-systems/trapezoidal-metal-roof/insertion-system-trapezoidal-bracket-sheet" title="Our system variants - your choice: Few components & completely preassembled ✓ low logistics ✓ fast & efficient assembly from above. " class="nav-link"><span><img data-src="" class="js_page-image" />Insertion system trapezoidal bracket sheet</span></a></li><li class="level-3-3"><a href="/en/mounting-systems/trapezoidal-metal-roof/insertion-system-short-rail" title="Combine fast assembly & good rear ventilation: cross-system components ✓ high-quality system appearance ✓ high holding forces possible. " class="nav-link"><span><img data-src="" class="js_page-image" />Insertion system short rail</span></a></li></ul><div class="open-submenu-icon"></div></li><li class="dropdown-item level-2"><a href="/en/mounting-systems/bitumen-roof" title="Classic meets modern: The brand new roof-parallel direct mounting for bitumen shingles and bitumen membranes on wooden formwork." class="nav-link"><span><img data-src="" class="js_page-image" />Bitumen roof<div class="page-description"></div></span></a></li><li class="dropdown-submenu level-2-3"><a href="/en/mounting-systems/corrugated-sandwich-roof" title="The right variant for your project: clamping system ✓ insertion system ✓ cross-system components for fast & efficient assembly." class="nav-link dropdown-subsubmenu"><span><img data-src="https://www.novotegra.com/fileadmin/00_Navigation_Images/novotegra-mounting-systems-corrugated-sandwich-roof-1000x1284.jpg" class="js_page-image" />Corrugated & sandwich roof</span></a><ul class="dropdown-menu level-3"><li class="level-3-3"><a href="/en/mounting-systems/corrugated-sandwich-roof/clamping-system" title="Fastening according to a uniform principle: Cross-system components ✓ single or double layer ✓ for wood & steel purlins ✓ fast and secure. " class="nav-link"><span><img data-src="" class="js_page-image" />Clamping system</span></a></li><li class="level-3-3"><a href="/en/mounting-systems/corrugated-sandwich-roof/insertion-system" title="The right system for your project: High-quality plant appearance ✓ choice of colors ✓ cross-system components ✓ large spans possible. " class="nav-link"><span><img data-src="" class="js_page-image" />Insertion system</span></a></li></ul><div class="open-submenu-icon"></div></li><li class="dropdown-submenu level-2-3"><a href="/en/mounting-systems/seamed-metal-roof" title="The right system for your project: clamping system ✓ insertion system ✓ cross-system components for fast & efficient assembly from above. " class="nav-link dropdown-subsubmenu"><span><img data-src="https://www.novotegra.com/fileadmin/00_Navigation_Images/novotegra-mounting-systems-seamed_metal_roof.JPG" class="js_page-image" />Seamed metal roof</span></a><ul class="dropdown-menu level-3"><li class="level-3-3"><a href="/en/mounting-systems/seamed-metal-roof/clamping-system" title="Direct and secure connection directly at the roof seam: Good rear ventilation ✓ cross-system components ✓ fast & efficient installation from above. " class="nav-link"><span><img data-src="" class="js_page-image" />Clamping system</span></a></li><li class="level-3-3"><a href="/en/mounting-systems/seamed-metal-roof/insertion-system" title="The right variant for you: High-quality system appearance & color selection ✓ cost-optimized system ✓ quick assembly from above. " class="nav-link"><span><img data-src="" class="js_page-image" />Insertion system</span></a></li></ul><div class="open-submenu-icon"></div></li><li class="dropdown-submenu level-2-3"><a href="/en/mounting-systems/metal-tile-roof" title="Vertical or horizontal module installation – always the right solution: Optimum clamping range ✓ reduced logistical effort ✓ quick and efficient mounting ✓ entirely pre-assembled." class="nav-link dropdown-subsubmenu"><span><img data-src="" class="js_page-image" />Metal tile roof</span></a><ul class="dropdown-menu level-3"><li class="level-3-3"><a href="/en/mounting-systems/metal-tile-roof/clamping-system-landscape" title="Vertical module installation – always the right solution: Optimum clamping range ✓ reduced logistical effort ✓ quick and efficient mounting ✓ entirely pre-assembled." class="nav-link"><span><img data-src="" class="js_page-image" />Clamping system landscape</span></a></li><li class="level-3-3"><a href="/en/mounting-systems/metal-tile-roof/clamping-system-portrait" title="Horizontal module installation – always the right solution: Optimum clamping range ✓ reduced logistical effort ✓ quick and efficient mounting ✓ entirely pre-assembled." class="nav-link"><span><img data-src="" class="js_page-image" />Clamping system portrait</span></a></li></ul><div class="open-submenu-icon"></div></li><li class="dropdown-submenu level-2-3"><a href="/en/mounting-systems/facade" title="PV mounting systems for the installation of solar modules on walls and facades. Safe & reliable. " class="nav-link dropdown-subsubmenu"><span><img data-src="https://www.novotegra.com/fileadmin/00_Navigation_Images/novotegra-mounting-systems-customised-solutions-1000x1284.jpg" class="js_page-image" />Facade</span></a><ul class="dropdown-menu level-3"><li class="level-3-3"><a href="/en/mounting-systems/facade/metal-facade-short-profile" title="Vertical photovoltaic systems on the facade: Well back-ventilated ✓ flexible system size of module quantity ✓ few individual components. " class="nav-link"><span><img data-src="" class="js_page-image" />Metal facade short profile</span></a></li><li class="level-3-3"><a href="/en/mounting-systems/facade/metal-facade-trapezoidal-bracket" title="Vertical photovoltaic systems on the facade: Well back-ventilated ✓ flexible system size of module quantity ✓ few individual components. " class="nav-link"><span><img data-src="" class="js_page-image" />Metal facade trapezoidal bracket</span></a></li><li class="level-3-3"><a href="/en/mounting-systems/facade/concrete-facade-mounting-base" class="nav-link"><span><img data-src="" class="js_page-image" />Concrete facade mounting socket</span></a></li></ul><div class="open-submenu-icon"></div></li><div class="js_page-description-container h2"><p></p></div><img class="js_page-image-container" src='' /><span class="close"></span></ul></li><li class="nav-item dropdown level-1-2 active"><span class="navbar-border-top"></span><a href="/en/system-planning/system-configuration" class="nav-link dropdown-toggle" data-toggle="dropdown"><span><img data-src="https://www.novotegra.com/fileadmin/00_Navigation_Images/einfamilienhaus-solar.jpg" class="js_page-image" />Planning<div class="page-description"></div></span></a><ul class="dropdown-menu level-2"><li class="dropdown-item level-2"><a href="/en/system-planning/system-configuration" title="From mounting system and modules to power inverters and battery storage systems: Free system planning from A to Z with Solar-Planit. " class="nav-link"><span><img data-src="https://www.novotegra.com/fileadmin/00_Navigation_Images/solar-planit-planungstool.jpg" class="js_page-image" />System configuration<div class="page-description">Simple, clear & free of charge: web-based planning for your next installation.</div></span></a></li><li class="dropdown-item level-2 current"><a href="/en/system-planning/initial-mounting-support" title="Because the realization of your system is our first priority: We accompany you on day for free during the initial installation of novotegra. " class="nav-link"><span><img data-src="https://www.novotegra.com/fileadmin/02_Planning/Initial_Mounting_Service/navigation-mounting-support.jpg" class="js_page-image" />Initial mounting support<div class="page-description">Dedicated expertise on site: Practice makes perfect.</div></span></a></li><div class="js_page-description-container h2"><p></p></div><img class="js_page-image-container" src='' /><span class="close"></span></ul></li><li class="nav-item dropdown level-1-2"><span class="navbar-border-top"></span><a href="/en/references" title="Explore our projects across Europe and different roof types: tile roof ✓ seamed metal roof ✓ trapezoidal roof ✓ flat roof & more." class="nav-link dropdown-toggle" data-toggle="dropdown"><span><img data-src="https://www.novotegra.com/fileadmin/03_References/teaser-referenzen-v2.jpg" class="js_page-image" />References<div class="page-description"></div></span></a><ul class="dropdown-menu level-2"><li class="dropdown-item level-2"><a href="/en/references" title="The perfect solution for every roof: Discover project references and international success stories about the novotegra mounting system. " class="nav-link"><span><img data-src="" class="js_page-image" />All references<div class="page-description"></div></span></a></li><li class="dropdown-item level-2"><a href="/en/references#roofTypes=green-roof-1" target="_self" class="nav-link"><span><img data-src="" class="js_page-image" />Green Roof<div class="page-description"></div></span></a></li><li class="dropdown-item level-2"><a href="/en/references#roofTypes=tile-roof" target="_self" class="nav-link"><span><img data-src="" class="js_page-image" />Tile roof<div class="page-description"></div></span></a></li><li class="dropdown-item level-2"><a href="/en/references#roofTypes=trapezoidal-metal-roof" target="_blank" class="nav-link"><span><img data-src="" class="js_page-image" />Trapezoidal metal roof<div class="page-description"></div></span></a></li><li class="dropdown-item level-2"><a href="/en/references#roofTypes=corrugated-sandwich-roof" target="_self" class="nav-link"><span><img data-src="" class="js_page-image" />Corrugated & sandwich roof<div class="page-description"></div></span></a></li><li class="dropdown-item level-2"><a href="/en/references#roofTypes=semaed-metal-roof" target="_self" class="nav-link"><span><img data-src="" class="js_page-image" />Seamed metal roof<div class="page-description"></div></span></a></li><li class="dropdown-item level-2"><a href="/en/references#roofTypes=flat-roof" target="_self" class="nav-link"><span><img data-src="" class="js_page-image" />Flat roof<div class="page-description"></div></span></a></li><li class="dropdown-item level-2"><a href="/en/references#roofTypes=facade" target="_self" class="nav-link"><span><img data-src="" class="js_page-image" />Facade<div class="page-description"></div></span></a></li><div class="js_page-description-container h2"><p></p></div><img class="js_page-image-container" src='' /><span class="close"></span></ul></li><li class="nav-item level-1"><a href="/en/downloads" title="All documents in one place: Product benefits ✓ data sheets ✓ installation instructions ✓ planning sheets ✓ warranty & certificates around novotegra. " class="nav-link"><span><img data-src="https://www.novotegra.com/fileadmin/00_Navigation_Images/downloads.jpg" class="js_page-image" />Downloads<div class="page-description"></div></span></a></li><li class="nav-item dropdown level-1-2"><span class="navbar-border-top"></span><a href="/en/training-center/novotegra-training-center" class="nav-link dropdown-toggle" data-toggle="dropdown"><span><img data-src="https://www.novotegra.com/fileadmin/05_Training_Center/navigation-mounting-knowledge.jpg" class="js_page-image" />Training Center<div class="page-description"></div></span></a><ul class="dropdown-menu level-2"><li class="dropdown-item level-2"><a href="/en/training-center/novotegra-training-center" title="Train yourself with our free training offer! Here you can find videos related to Solar Planit as well as installation videos for all types of roofs. " class="nav-link"><span><img data-src="" class="js_page-image" />novotegra Training Center<div class="page-description"></div></span></a></li><li class="dropdown-item level-2"><a href="/en/training-center/seminars" title="Our free services will allow you to become a novotegra expert in no time." class="nav-link"><span><img data-src="" class="js_page-image" />Seminars<div class="page-description">Our free services will allow you to become a novotegra expert in no time.</div></span></a></li><li class="dropdown-item level-2"><a href="/en/training-center/faq-area" title="Here you will find answers to the most frequently asked questions about our installation systems, such as tile roof system, flat roof system and Co." class="nav-link"><span><img data-src="https://www.novotegra.com/fileadmin/00_Navigation_Images/FAQ-Bereich.jpg" class="js_page-image" />FAQ area<div class="page-description">We've got the answers to your questions.</div></span></a></li><li class="dropdown-submenu level-2-3"><a href="/en/mounting-systems/mounting-knowledge" title=" In this section you will learn exclusively from our installation experts, how to use the novotegra mounting system efficiently." class="nav-link dropdown-subsubmenu"><span><img data-src="https://www.novotegra.com/fileadmin/05_Training_Center/navigation-mounting-knowledge.jpg" class="js_page-image" />Mounting knowledge</span></a><ul class="dropdown-menu level-3"><li class="level-3-3"><a href="/en/mounting-systems/mounting-knowledge/new-technical-regulations-for-the-roofing-trade" class="nav-link"><span><img data-src="" class="js_page-image" />New technical regulations for the roofing trade</span></a></li><li class="level-3-3"><a href="/en/mounting-systems/mounting-knowledge/c-rail" title="C-rail from aluminum for mounting PV ✓ multiple types and varieties ✓ stability & safety ✓ fast & easy installation." class="nav-link"><span><img data-src="" class="js_page-image" />C-rail</span></a></li><li class="level-3-3"><a href="/en/mounting-systems/mounting-knowledge/pv-substructure" title="The perfect solution for every roof: pitched roof ✓ tiled roof ✓ special solutions ✓ highest quality & safety for your project." class="nav-link"><span><img data-src="https://www.novotegra.com/fileadmin/00_Navigation_Images/novotegra-mounting-systems-flat-roof-1000x1284.jpg" class="js_page-image" />PV substructure</span></a></li><li class="level-3-3"><a href="/en/mounting-systems/mounting-knowledge/pv-mounting-on-tile-roof" title="The perfect solution for your project: simple & efficient installation ✓ all from one source ✓ support with planning & initial installation." class="nav-link"><span><img data-src="https://www.novotegra.com/fileadmin/00_Navigation_Images/pv-ziegeldach-navigation.jpg" class="js_page-image" />PV mounting on tile roof</span></a></li></ul><div class="open-submenu-icon"></div></li><div class="js_page-description-container h2"><p></p></div><img class="js_page-image-container" src='' /><span class="close"></span></ul></li><li class="nav-item dropdown level-1-2"><span class="navbar-border-top"></span><a href="/en/about-novotegra/company" class="nav-link dropdown-toggle" data-toggle="dropdown"><span><img data-src="https://www.novotegra.com/fileadmin/00_Navigation_Images/novotegra-company-teaser.jpg" class="js_page-image" />About novotegra<div class="page-description"></div></span></a><ul class="dropdown-menu level-2"><li class="dropdown-submenu level-2-3"><a href="/en/about-novotegra/company" title="Mounting systems from novotegra have been developed in Tübingen since 2005 and are distributed to installers and project planners throughout Europe. Versatile usability and a high degree of safety are values on which novotegra places a special focus." class="nav-link dropdown-subsubmenu"><span><img data-src="https://www.novotegra.com/fileadmin/00_Navigation_Images/novotegra-company-teaser.jpg" class="js_page-image" />Company</span></a><ul class="dropdown-menu level-3"><li class="level-3-3"><a href="/en/about-novotegra/sustainability" class="nav-link"><span><img data-src="https://www.novotegra.com/fileadmin/06_About_novotegra/Company/Sustainability/nachhaltigkeit-teaser.jpg" class="js_page-image" />Sustainability</span></a></li><li class="level-3-3"><a href="/en/about-novotegra/company/distribution-channel" class="nav-link"><span><img data-src="https://www.novotegra.com/fileadmin/00_Navigation_Images/navigation-distribution-channel.jpg" class="js_page-image" />Distribution Channel</span></a></li><li class="level-3-3"><a href="/en/training-center/faq-area" class="nav-link"><span><img data-src="https://www.novotegra.com/fileadmin/00_Navigation_Images/FAQ-Bereich.jpg" class="js_page-image" />FAQ area</span></a></li></ul><div class="open-submenu-icon"></div></li><li class="dropdown-item level-2"><a href="/en/about-novotegra/careers-at-novotegra" title="Powerful, energetic, reliable and genius – this is how we describe not only our driving force, the sun, but also our workplace." class="nav-link"><span><img data-src="https://www.novotegra.com/fileadmin/06_About_novotegra/Careers/teaser-careers.jpg" class="js_page-image" />Careers<div class="page-description">Join our vision.</div></span></a></li><li class="dropdown-item level-2"><a href="/en/about-novotegra/events" title="Get to know novotegra at one of our events and discover everything behind the system and the team. We are looking forward to meet you! " class="nav-link"><span><img data-src="" class="js_page-image" />Trade fairs<div class="page-description">Meet us at one of the following events!</div></span></a></li><li class="dropdown-item level-2"><a href="/en/about-novotegra/news" title="Stay up to date and don't miss any news about the latest trends and innovations of our photovoltaic mounting system. It remains exciting! 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language-menu__item"> <a href="/et/planeerimine/esmapaigalduse-teenus" class="language-menu__link" hreflang="et" title="Eesti"> <span>Eesti</span> </a> </li> </ul> </div> </nav> </div> <div class="navbar-user"> <div class="btn-group"> <button type="button" class="btn rounded-circle dropdown-toggle" data-toggle="dropdown" aria-expanded="false" data-src=""> <span class="feuser__placeholder js_feuser__placeholder"> </span> </button> </div> </div> </nav> </header> <nav class="breadcrumb"> <div class="container"> <ul> <li class="breadcrumb--item"> <a href="/en/"> Home </a> </li> <li class="breadcrumb--item "> <a href="/en/system-planning/system-configuration" title="Planning">Planning</a> </li> <li class="breadcrumb--item current"> Initial mounting support </li> </ul> </div> </nav> <div class="jump-nav-holder js-sticky" id="jump-nav"> <a class="jump-nav-trigger collapsed d-block d-lg-block d-xl-none" data-toggle="collapse" href="#jumpNavDropdown" role="button" aria-expanded="false" aria-controls="jumpNavDropdown"> <span>Contents</span> </a> <div class="container js-jump-nav collapse" id="jumpNavDropdown"></div> </div> <div class="header">  <div id="c1102" class="frame frame-default frame-type-novotegra_headerimageintro frame-layout-0"> <section class="s-main-headline is-center frame-space-before- frame-space-after-"> <div class="wr"> <picture> <source srcset="/fileadmin/02_Planning/Initial_Mounting_Service/erstmontage-header.jpg 1x" media="(min-width: 1920px)" width="3000" height="2000" /><source srcset="/fileadmin/_processed_/7/8/csm_erstmontage-header_5a1e4b234f.jpg 1x" media="(min-width: 1200px) and (max-width: 1920px)" width="1920" height="1280" /><source srcset="/fileadmin/_processed_/7/8/csm_erstmontage-header_feb634c0b2.jpg 1x,/fileadmin/_processed_/7/8/csm_erstmontage-header_99335c9637.jpg 2x" media="(min-width: 992px) and (max-width: 1200px)" width="1200" height="800" /><source srcset="/fileadmin/_processed_/7/8/csm_erstmontage-header_a02aa22496.jpg 1x,/fileadmin/_processed_/7/8/csm_erstmontage-header_959819bc0d.jpg 2x,/fileadmin/_processed_/7/8/csm_erstmontage-header_6f2ac62462.jpg 3x" media="(min-width: 768px) and (max-width: 992px)" width="992" height="662" /><source srcset="/fileadmin/_processed_/7/8/csm_erstmontage-header_dcfb8c09df.jpg 1x,/fileadmin/_processed_/7/8/csm_erstmontage-header_3883158eff.jpg 2x,/fileadmin/_processed_/7/8/csm_erstmontage-header_4b0bf7e5da.jpg 3x" media="(min-width: 480px) and (max-width: 768px)" width="768" height="512" /><source srcset="/fileadmin/_processed_/7/8/csm_erstmontage-header_0c0b6cfa18.jpg 1x,/fileadmin/_processed_/7/8/csm_erstmontage-header_113eb95d45.jpg 2x,/fileadmin/_processed_/7/8/csm_erstmontage-header_b81a51423e.jpg 3x" media="(max-width: 480px)" width="480" height="320" /><img class="bg" src="/fileadmin/02_Planning/Initial_Mounting_Service/erstmontage-header.jpg" alt="" /> </picture> </div> <div class="row"> <div class="container"> <h1>Free initial mounting support</h1> <div class="h2 header-intro-subheader">Get novotegra experts by your side</div> </div> </div> </section> </div>  </div> <div class="content"> <div class="container">  <div id="c595" class="frame frame-grid-element-reverse frame-type-novotegra_columnsc2m50x50 frame-layout-0 frame-space-before-medium frame-space-after-medium"> <div class="row"> <div class="col col-12 col-lg-6"> <div id="c596" class="frame frame-grid-element-reverse frame-type-text frame-layout-0"> <header> <h3 class=""> Dedicated expertise on site </h3> </header> <p>Practice makes perfect - if you are using one of our novotegra mounting systems for the first time and need support, our experts will be happy to provide you with active on-site assistance for a whole day.</p> <p>Together with an experienced technician, you will carry out the initial installation and receive valuable tips and advice along the way. He will also give you exciting insights into the calculation of the statics, using our design tool <a href="https://www.solar-planit.com" target="_blank" rel="noreferrer">Solar-Planit</a>.</p> <p> </p> <p><a href="/en/contact" class="btn btn-primary rounded-pill">Request support</a></p> </div> </div> <div class="col col-12 col-lg-6"> <div id="c614" class="frame frame-grid-element-reverse frame-type-image frame-layout-0 frame-space-after-medium"> <div class="ce-image ce-center ce-above"> <div class="ce-gallery" data-ce-columns="1" data-ce-images="1"> <div class="ce-outer"> <div class="ce-inner"> <div class="ce-row"> <div class="ce-column"> <figure class="image"> <picture> <source srcset="/fileadmin/_processed_/4/8/csm_erstmontage_header_454f1a0546.jpg 1x" media="(min-width: 1200px) and (max-width: 1920px)" width="1920" height="1280" /><source srcset="/fileadmin/_processed_/4/8/csm_erstmontage_header_ae288403b1.jpg 1x,/fileadmin/_processed_/4/8/csm_erstmontage_header_dd13f1dcfa.jpg 2x" media="(min-width: 992px) and (max-width: 1200px)" width="1200" height="800" /><source srcset="/fileadmin/_processed_/4/8/csm_erstmontage_header_0987b82f9f.jpg 1x,/fileadmin/_processed_/4/8/csm_erstmontage_header_0afc358daa.jpg 2x,/fileadmin/_processed_/4/8/csm_erstmontage_header_b15270dbd7.jpg 3x" media="(min-width: 768px) and (max-width: 992px)" width="992" height="661" /><source srcset="/fileadmin/_processed_/4/8/csm_erstmontage_header_ef7f513eac.jpg 1x,/fileadmin/_processed_/4/8/csm_erstmontage_header_03264921b0.jpg 2x,/fileadmin/_processed_/4/8/csm_erstmontage_header_db4f5dcdb5.jpg 3x" media="(min-width: 480px) and (max-width: 768px)" width="768" height="512" /><source srcset="/fileadmin/_processed_/4/8/csm_erstmontage_header_1f310bd929.jpg 1x,/fileadmin/_processed_/4/8/csm_erstmontage_header_0b76155a0b.jpg 2x,/fileadmin/_processed_/4/8/csm_erstmontage_header_0795af9d97.jpg 3x" media="(max-width: 480px)" width="480" height="320" /><img class="image-embed-item" src="/fileadmin/_processed_/4/8/csm_erstmontage_header_454f1a0546.jpg" loading="lazy" alt="" /> </picture> </figure> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="c33406" class="frame frame-background-light-gray frame-type-novotegra_columnsc1m100 frame-layout-3 frame-space-before-extra-large frame-space-after-extra-large"> <div class="row"> <div class="col col-12"> <div id="c915" class="frame frame-default frame-type-novotegra_faq frame-layout-0 frame-space-before-extra-large frame-space-after-extra-large"> <header> <h2 class=""> Frequently asked questions: </h2> </header> <div class="faq-accordion w-100 mt-2"> <div class="accordion accordion-border-bottom-optional" id="collapseAccordion915"> <div class="collapsed accordion-heading " data-toggle="collapse" id="collapseAccordionHeader915-1" data-target="#collapseAccordion915-1" aria-expanded="false" aria-controls="collapseAccordion915-1"> 1. How can I request the initial mounting support? </div> <div id="collapseAccordion915-1" class="collapse accordion-body" aria-labelledby="collapseAccordionHeader915-1" data-parent="#collapseAccordion915"> <div class="accordion-content" data-tab-content> <p>Please send us your request via. our contact form. Choose "first-time installation" as topic.</p> </div> </div> <div class="collapsed accordion-heading " data-toggle="collapse" id="collapseAccordionHeader915-2" data-target="#collapseAccordion915-2" aria-expanded="false" aria-controls="collapseAccordion915-2"> 2. What does it cost? </div> <div id="collapseAccordion915-2" class="collapse accordion-body" aria-labelledby="collapseAccordionHeader915-2" data-parent="#collapseAccordion915"> <div class="accordion-content" data-tab-content> <p>Our initial installation support is completely free of charge for novotegra customers.</p> </div> </div> <div class="collapsed accordion-heading " data-toggle="collapse" id="collapseAccordionHeader915-3" data-target="#collapseAccordion915-3" aria-expanded="false" aria-controls="collapseAccordion915-3"> 3. What is the procedure? </div> <div id="collapseAccordion915-3" class="collapse accordion-body" aria-labelledby="collapseAccordionHeader915-3" data-parent="#collapseAccordion915"> <div class="accordion-content" data-tab-content> <p>1. Project planning and order via BayWa r.e</p> <p>2. Request and schedule a date</p> <p>3. Meeting on the construction site</p> <p>4. Briefing on the system and up on the roof </p> <p>5. Common installation</p> </div> </div> <div class="collapsed accordion-heading " data-toggle="collapse" id="collapseAccordionHeader915-4" data-target="#collapseAccordion915-4" aria-expanded="false" aria-controls="collapseAccordion915-4"> 4. Who carries out the consultation and do the novotegra experts work with? </div> <div id="collapseAccordion915-4" class="collapse accordion-body" aria-labelledby="collapseAccordionHeader915-4" data-parent="#collapseAccordion915"> <div class="accordion-content" data-tab-content> <p>Our mounting system experts are on site and actively support you during assembly.</p> </div> </div> <div class="collapsed accordion-heading " data-toggle="collapse" id="collapseAccordionHeader915-5" data-target="#collapseAccordion915-5" aria-expanded="false" aria-controls="collapseAccordion915-5"> 5. How long do the experts stay on site? </div> <div id="collapseAccordion915-5" class="collapse accordion-body" aria-labelledby="collapseAccordionHeader915-5" data-parent="#collapseAccordion915"> <div class="accordion-content" data-tab-content> <p>Usually one day (arrival and/or departure should be taken into consideration).</p> </div> </div> <div class="collapsed accordion-heading " data-toggle="collapse" id="collapseAccordionHeader915-6" data-target="#collapseAccordion915-6" aria-expanded="false" aria-controls="collapseAccordion915-6"> 6. Can I book the initial installation support several times? </div> <div id="collapseAccordion915-6" class="collapse accordion-body" aria-labelledby="collapseAccordionHeader915-6" data-parent="#collapseAccordion915"> <div class="accordion-content" data-tab-content> <p>Yes, usually per system (by arrangement).</p> </div> </div> <div class="collapsed accordion-heading accordion-heading-last" data-toggle="collapse" id="collapseAccordionHeader915-7" data-target="#collapseAccordion915-7" aria-expanded="false" aria-controls="collapseAccordion915-7"> 7. For which countries can I book the initial installation support? </div> <div id="collapseAccordion915-7" class="collapse accordion-body" aria-labelledby="collapseAccordionHeader915-7" data-parent="#collapseAccordion915"> <div class="accordion-content" data-tab-content> <p>Our experts will be happy to travel throughout Europe for you.</p> </div> </div> </div> </div> </div> </div> </div> </div> <div id="c33046" class="frame frame-default frame-type-novotegra_columnsc2m50x50 frame-layout-0 frame-space-before-extra-large frame-space-after-extra-large"> <header> <h2 class="ce-headline-center"> Your novotegra experts </h2> </header> <div class="row"> <div class="col col-12 col-lg-6"> <div id="c33050" class="frame frame-default frame-type-image frame-layout-0 frame-space-before-medium"> <div class="ce-image ce-center ce-above"> <div class="ce-gallery" data-ce-columns="1" data-ce-images="1"> <div class="ce-outer"> <div class="ce-inner"> <div class="ce-row"> <div class="ce-column"> <figure class="image"> <picture> <source srcset="/fileadmin/02_Planning/Initial_Mounting_Service/dominik-weiss-novotegra.jpg 1x" media="(min-width: 1200px) and (max-width: 1920px)" width="1920" height="1080" /><source srcset="/fileadmin/_processed_/b/c/csm_dominik-weiss-novotegra_bf8050e6da.jpg 1x" media="(min-width: 992px) and (max-width: 1200px)" width="1200" height="675" /><source srcset="/fileadmin/_processed_/b/c/csm_dominik-weiss-novotegra_7c0e61f2b0.jpg 1x" media="(min-width: 768px) and (max-width: 992px)" width="992" height="558" /><source srcset="/fileadmin/_processed_/b/c/csm_dominik-weiss-novotegra_6be6383dca.jpg 1x,/fileadmin/_processed_/b/c/csm_dominik-weiss-novotegra_465252a06b.jpg 2x" media="(min-width: 480px) and (max-width: 768px)" width="768" height="432" /><source srcset="/fileadmin/_processed_/b/c/csm_dominik-weiss-novotegra_a0bf9a79fa.jpg 1x,/fileadmin/_processed_/b/c/csm_dominik-weiss-novotegra_80c9aea7d1.jpg 2x,/fileadmin/_processed_/b/c/csm_dominik-weiss-novotegra_a958d503f5.jpg 3x" media="(max-width: 480px)" width="480" height="270" /><img class="image-embed-item" title="Dominik Weiß" alt="Dominik Weiß" src="/fileadmin/02_Planning/Initial_Mounting_Service/dominik-weiss-novotegra.jpg" loading="lazy" /> </picture> </figure> </div> </div> </div> </div> </div> </div> </div> <div id="c33049" class="frame frame-default frame-type-text frame-layout-0 frame-space-before-extra-small"> <p class="text-center">Dominik Weiß, Technical Product Management</p> </div> </div> <div class="col col-12 col-lg-6"> <div id="c33048" class="frame frame-default frame-type-image frame-layout-0 frame-space-before-medium"> <div class="ce-image ce-center ce-above"> <div class="ce-gallery" data-ce-columns="1" data-ce-images="1"> <div class="ce-outer"> <div class="ce-inner"> <div class="ce-row"> <div class="ce-column"> <figure class="image"> <picture> <source srcset="/fileadmin/02_Planning/Initial_Mounting_Service/markus-mueller-novotegra.jpg 1x" media="(min-width: 1200px) and (max-width: 1920px)" width="1920" height="1080" /><source srcset="/fileadmin/_processed_/b/f/csm_markus-mueller-novotegra_d87d3f2587.jpg 1x" media="(min-width: 992px) and (max-width: 1200px)" width="1200" height="675" /><source srcset="/fileadmin/_processed_/b/f/csm_markus-mueller-novotegra_d12a54fabd.jpg 1x" media="(min-width: 768px) and (max-width: 992px)" width="992" height="558" /><source srcset="/fileadmin/_processed_/b/f/csm_markus-mueller-novotegra_0a81214eba.jpg 1x,/fileadmin/_processed_/b/f/csm_markus-mueller-novotegra_7318f83ebf.jpg 2x" media="(min-width: 480px) and (max-width: 768px)" width="768" height="432" /><source srcset="/fileadmin/_processed_/b/f/csm_markus-mueller-novotegra_0c6f095b19.jpg 1x,/fileadmin/_processed_/b/f/csm_markus-mueller-novotegra_b412e1292f.jpg 2x,/fileadmin/_processed_/b/f/csm_markus-mueller-novotegra_4c4b3c3d08.jpg 3x" media="(max-width: 480px)" width="480" height="270" /><img class="image-embed-item" alt="Markus Müller" src="/fileadmin/02_Planning/Initial_Mounting_Service/markus-mueller-novotegra.jpg" loading="lazy" /> </picture> </figure> </div> </div> </div> </div> </div> </div> </div> <div id="c33047" class="frame frame-default frame-type-text frame-layout-0 frame-space-before-extra-small"> <p class="text-center">Markus Müller, Technical Product Management</p> </div> </div> </div> </div> <div id="c1173" class="frame frame-default frame-type-div frame-layout-0 frame-space-before-extra-large frame-space-after-extra-large"> <hr class="ce-div" /> </div> <div id="c597" class="frame frame-default frame-type-novotegra_columnsc2m50x50 frame-layout-0 frame-space-before-extra-large frame-space-after-extra-large"> <div class="row"> <div class="col col-12 col-lg-6"> <div id="c615" class="frame frame-grid-element-reverse frame-type-image frame-layout-0 frame-space-after-medium"> <div class="ce-image ce-center ce-above"> <div class="ce-gallery" data-ce-columns="1" data-ce-images="1"> <div class="ce-outer"> <div class="ce-inner"> <div class="ce-row"> <div class="ce-column"> <figure class="image"> <picture> <source srcset="/fileadmin/06_About_novotegra/Company/Distribution_channel/map.jpg 1x" media="(min-width: 992px) and (max-width: 1200px)" width="1080" height="1080" /><source srcset="/fileadmin/_processed_/f/6/csm_map_0ff01558d1.jpg 1x" media="(min-width: 768px) and (max-width: 992px)" width="992" height="992" /><source srcset="/fileadmin/_processed_/f/6/csm_map_ff7fd7e861.jpg 1x" media="(min-width: 480px) and (max-width: 768px)" width="768" height="768" /><source srcset="/fileadmin/_processed_/f/6/csm_map_67805221fd.jpg 1x,/fileadmin/_processed_/f/6/csm_map_8939b10a95.jpg 2x" media="(max-width: 480px)" width="480" height="480" /><img class="image-embed-item" src="/fileadmin/06_About_novotegra/Company/Distribution_channel/map.jpg" loading="lazy" alt="" /> </picture> </figure> </div> </div> </div> </div> </div> </div> </div> </div> <div class="col col-12 col-lg-6"> <div id="c598" class="frame frame-grid-element-reverse frame-type-text frame-layout-0 frame-space-before-medium frame-space-after-medium"> <header> <h3 class=""> Initial mounting support anywhere in Europe </h3> </header> <p>Initial mounting support for installers is available in all European countries where BayWa r.e. is represented. </p> <p> </p> <p><a href="/en/contact" class="btn btn-primary rounded-pill">Request support</a></p> </div> </div> </div> </div> <div id="c33410" class="frame frame-default frame-type-div frame-layout-0 frame-space-before-extra-large frame-space-after-extra-large"> <hr class="ce-div" /> </div> <div id="c33407" class="frame frame-default frame-type-novotegra_columnsc2m50x50 frame-layout-0 frame-space-before-extra-large frame-space-after-extra-large"> <div class="row"> <div class="col col-12 col-lg-6"> <div id="c33409" class="frame frame-default frame-type-text frame-layout-0"> <header> <h3 class=""> Customer information on initial mounting support </h3> </header> <p>Did you already book an appointment for initial mounting support? Then please read the following information and return the signed document to your contact person. Thank you and have fun with the installation!</p> <p> </p> <p><a href="/fileadmin/04_Downloads/Certificates/novotegra_system/first-mounting-service.pdf" class="btn btn-primary rounded-pill" target="_blank">Customer information</a></p> </div> </div> <div class="col col-12 col-lg-6"> <div id="c33408" class="frame frame-default frame-type-image frame-layout-0"> <div class="ce-image ce-center ce-above"> <div class="ce-gallery" data-ce-columns="1" data-ce-images="1"> <div class="ce-outer"> <div class="ce-inner"> <div class="ce-row"> <div class="ce-column"> <figure class="image"> <picture> <source srcset="/fileadmin/_processed_/f/7/csm_506159_8415b04eba.jpg 1x" media="(min-width: 1200px) and (max-width: 1920px)" width="1920" height="1280" /><source srcset="/fileadmin/_processed_/f/7/csm_506159_4c285324a0.jpg 1x,/fileadmin/_processed_/f/7/csm_506159_46ead6c427.jpg 2x" media="(min-width: 992px) and (max-width: 1200px)" width="1200" height="800" /><source srcset="/fileadmin/_processed_/f/7/csm_506159_c4dd30e9eb.jpg 1x,/fileadmin/_processed_/f/7/csm_506159_a011f48002.jpg 2x,/fileadmin/_processed_/f/7/csm_506159_a2ecb4f31c.jpg 3x" media="(min-width: 768px) and (max-width: 992px)" width="992" height="661" /><source srcset="/fileadmin/_processed_/f/7/csm_506159_01ae6db4b6.jpg 1x,/fileadmin/_processed_/f/7/csm_506159_013ec2c943.jpg 2x,/fileadmin/_processed_/f/7/csm_506159_4da6accb78.jpg 3x" media="(min-width: 480px) and (max-width: 768px)" width="768" height="512" /><source srcset="/fileadmin/_processed_/f/7/csm_506159_fb85a96202.jpg 1x,/fileadmin/_processed_/f/7/csm_506159_006853982e.jpg 2x,/fileadmin/_processed_/f/7/csm_506159_85174189cd.jpg 3x" media="(max-width: 480px)" width="480" height="320" /><img class="image-embed-item" src="/fileadmin/_processed_/f/7/csm_506159_8415b04eba.jpg" loading="lazy" alt="" /> </picture> </figure> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>  </div> </div> <section class="side-buttons-bar contact-section"> <a data-toggle="modal" data-target="#contactModal" class="btn side-buttons-bar--hover-btn contact-hover-btn" href="/en/contact"> Contact </a> </section> <footer class="footer"> <div class="footer-content"> <div class="row footer-content__top-container"> <div class="container"> <div class="row"> <div class="accordion col-12 footer-collapse" id="footer-collapse"> <div class="row"> <div class="col-12 col-md-6 menu-links"><div class="footer-headline collapse-trigger" type="button" data-toggle="collapse" data-target="#footer-collapse--mounting-systems" aria-expanded="true" aria-controls="footer-collapse--mounting-systems">Mounting Systems</div><ul class="collapse show" id="footer-collapse--mounting-systems" aria-labelledby="heading-footer-collapse--mounting-systems"><li><a href="/en/mounting-systems/all-mounting-systems" title="Mounting Systems for every roof: tile roof ✓ trapezoidal sheet metal roof ✓ seamed metal roof ✓ corrugated sandwich roof ✓ flat roof." class="footer-nav--item">All mounting systems</a></li><li><a href="/en/mounting-systems/tile-roof" title="Choose between clamping system and insertion system: top-fix ✓ side-fix ✓ cross-system components for fast & efficient assembly." class="footer-nav--item">Tile roof</a></li><li><a href="/en/mounting-systems/flat-roof" title="Our flexible solution for south & east-west orientation: Wind tunnel tested ✓low ballasting required ✓ safe, stable and quickly installed." class="footer-nav--item">Flat roof</a></li><li><a href="/en/mounting-systems/trapezoidal-metal-roof" title="Our system variants - your choice: clamping system ✓ insertion system ✓ top-fix ✓ side-fix, cross-system components for fast & efficient assembly." class="footer-nav--item">Trapezoidal metal roof</a></li><li><a href="/en/mounting-systems/bitumen-roof" title="Classic meets modern: The brand new roof-parallel direct mounting for bitumen shingles and bitumen membranes on wooden formwork." class="footer-nav--item">Bitumen roof</a></li><li><a href="/en/mounting-systems/corrugated-sandwich-roof" title="The right variant for your project: clamping system ✓ insertion system ✓ cross-system components for fast & efficient assembly." class="footer-nav--item">Corrugated & sandwich roof</a></li><li><a href="/en/mounting-systems/seamed-metal-roof" title="The right system for your project: clamping system ✓ insertion system ✓ cross-system components for fast & efficient assembly from above. " class="footer-nav--item">Seamed metal roof</a></li><li><a href="/en/mounting-systems/metal-tile-roof" title="Vertical or horizontal module installation – always the right solution: Optimum clamping range ✓ reduced logistical effort ✓ quick and efficient mounting ✓ entirely pre-assembled." class="footer-nav--item">Metal tile roof</a></li><li><a href="/en/mounting-systems/facade" title="PV mounting systems for the installation of solar modules on walls and facades. Safe & reliable. " class="footer-nav--item">Facade</a></li></ul></div><div class="col-12 col-md-6 menu-links"><div class="footer-headline collapse-trigger" type="button" data-toggle="collapse" data-target="#footer-collapse--about" aria-expanded="true" aria-controls="footer-collapse--about">About novotegra</div><ul class="collapse show" id="footer-collapse--about" aria-labelledby="heading-footer-collapse--about"><li><a href="/en/about-novotegra/company" title="Mounting systems from novotegra have been developed in Tübingen since 2005 and are distributed to installers and project planners throughout Europe. Versatile usability and a high degree of safety are values on which novotegra places a special focus." class="footer-nav--item">Company</a></li><li><a href="/en/about-novotegra/careers-at-novotegra" title="Powerful, energetic, reliable and genius – this is how we describe not only our driving force, the sun, but also our workplace." class="footer-nav--item">Careers</a></li><li><a href="/en/about-novotegra/events" title="Get to know novotegra at one of our events and discover everything behind the system and the team. We are looking forward to meet you! " class="footer-nav--item">Trade fairs</a></li><li><a href="/en/about-novotegra/news" title="Stay up to date and don't miss any news about the latest trends and innovations of our photovoltaic mounting system. It remains exciting! 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