Office of Internal Oversight Services

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June 2023. </div> </div> <div class="sf-image-credit__label"> <span class="sf-image-credit__copyright">©</span> <span class="sf-image-credit__text">Credits </span> <i class="icon plus-icon"></i> </div> </div> <script> var imageCreditClass = document.getElementsByClassName("sf-image-credit"); var preventFunction = function () { event.preventDefault() }; for (var i = 0; i < imageCreditClass.length; i++) { imageCreditClass[i].addEventListener('click', preventFunction);; } </script> </div> <div id="PageContent_C044_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="PageContent_C085_Col00" class="sf_colsIn col-md-1" data-sf-element="Column 1" data-placeholder-label="Column 1"> </div> <div id="PageContent_C085_Col01" class="sf_colsIn col-md-10" data-sf-element="Column 2" data-placeholder-label="Column 2"><div class="row" data-sf-element="Row"> <div id="PageContent_C084_Col00" class="sf_colsIn col-sm-6 col-md-3" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="mdc-card mdc-card--horizontal bg-white" role="article"> <div class="mdc-card__primary-action "> <a href="/about/office-of-internal-oversight-services/audit" class="link" rel="noopener" target="_self"> <div class="card-media--item"> <div class="card-media-primary"> <div id="9fba86df2d3f48e9934827a7e4c96f46" class="item--title">Office of Audit</div> <div class="item--subtitle"></div> </div> <div class="card-media-secondary"> </div> </div> </a> </div> </div> </div> <div id="PageContent_C084_Col01" class="sf_colsIn col-sm-6 col-md-3" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="mdc-card mdc-card--horizontal bg-white" role="article"> <div class="mdc-card__primary-action "> <a href="/about/office-of-internal-oversight-services/investigations" class="link" rel="noopener" target="_self"> <div class="card-media--item"> <div class="card-media-primary"> <div id="708ede3f9b904da69fd71972a84fb974" class="item--title">Office of Investigations</div> <div class="item--subtitle"></div> </div> <div class="card-media-secondary"> </div> </div> </a> </div> </div> </div> <div id="PageContent_C084_Col02" class="sf_colsIn col-sm-6 col-md-3" data-sf-element="Column 3" data-placeholder-label="Column 3"> </div> <div id="PageContent_C084_Col03" class="sf_colsIn col-sm-6 col-md-3" data-sf-element="Column 4" data-placeholder-label="Column 4"> <div class="sf-content-block content-block" > <div ><div style="text-align:center;"><div class="button button-orange-background"><a href="/about/ethics/integrity-hotline">REPORT WRONGDOING</a></div></div></div> </div> </div> </div> </div> <div id="PageContent_C085_Col02" class="sf_colsIn col-md-1" data-sf-element="Column 3" data-placeholder-label="Column 3"> </div> </div> </div> </div> </div> </div> <div id="PageContent_C006_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="PageContent_C007_Col00" class="sf_colsIn col-md-1" data-sf-element="Column 1" data-placeholder-label="Column 1"> </div> <div id="PageContent_C007_Col01" class="sf_colsIn col-md-10" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="sf-content-block content-block" > <div ><p> </p></div> </div> <div class="row" data-sf-element="Row"> <div id="PageContent_C049_Col00" class="sf_colsIn col-md-12" data-sf-element="Column 1" data-placeholder-label="Column 1"><div class="row" data-sf-element="Row"> <div id="PageContent_C100_Col00" class="sf_colsIn col-md-7" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="sf-content-block content-block" > <div ><p></p><div><p paraid="259264705" paraeid="{9d78ad43-a42b-4f4c-8e1d-cbf6579d3dc6}{239}">The World Health Organization saves lives. The work of the Office of Internal Oversight Services (IOS) is vital to this endeavour. Serving as a check on the balance to the projects and programmes WHO implements, IOS ensures that the maximum number of resources supplied to WHO are provided to those in need and are used for their intended purpose. The Office achieves this through the delivery of objective and independent audits and investigations.  </p></div><div><p paraid="1380469697" paraeid="{cd94ac29-1c8c-40c2-a601-e446eec3eff7}{247}">Guided by its Charter, IOS may review all systems, processes, operations, functions and activities of WHO to ensure that the Organization operates with efficiency and economy; that its workforce abides by established rules, regulations and code of conduct; and that any credible allegations of misconduct are reported and investigated to ensure that a duty of care is provided to the workforce and those WHO works alongside. <br /> <br />IOS maintains regular contact with WHO departments and collaborates closely with the accountability functions, which further contributes to strengthening the Organization’s corporate values. </p></div><p></p><p> </p></div> </div> </div> <div id="PageContent_C100_Col01" class="sf_colsIn col-md-4 col-md-push-1" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="sf-content-block content-block" > <div ><div><div class="arrowed-link"><a href="/publications/m/item/ios-charter">IOS Charter</a></div><div class="arrowed-link"><a href="/teams/office-of-internal-oversight-services/leadership">IOS leadership team</a></div><div class="arrowed-link"><a href="/about/office-of-internal-oversight-services/frequently-asked-questions">Frequently asked questions</a></div><div class="arrowed-link"><a href="/about/office-of-internal-oversight-services/investment">Investment in IOS</a></div><div class="arrowed-link"><a href="/teams/office-of-internal-oversight-services">About IOS</a></div></div></div> </div> </div> </div> <div class="row row-flex" data-sf-element="Row"> <div id="PageContent_C101_Col00" class="sf_colsIn col-md-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> <article class="card card--solid">  <div class="card__content-group"> <div class="card__header"> <h3 class="card__title">Vision</h3> </div> <div class="card__content"> <p class="card__text"> Over the next four years, from 2024-2028, IOS aims to meet Member State assurance requirements by providing adequate oversight for US$ 8 billion in funding for a workforce of 18 000 people in 150 country offices around the world. </p> </div> </div>  </article> </div> <div id="PageContent_C101_Col01" class="sf_colsIn col-md-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <article class="card card--solid">  <div class="card__content-group"> <div class="card__header"> <h3 class="card__title">Mission</h3> </div> <div class="card__content"> <p class="card__text"> To provide independent and objective audit, investigation and advisory services designed to add value and improve the Organization鈥檚 operations, and to enhance the integrity and reputation of the Organization. </p> </div> </div>  </article> </div> </div> <div class="sf-content-block content-block" > <div ><p> </p></div> </div> </div> </div> </div> <div id="PageContent_C007_Col02" class="sf_colsIn col-md-1" data-sf-element="Column 3" data-placeholder-label="Column 3"> </div> </div> </div> <div id="PageContent_C056_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="PageContent_C105_Col00" class="sf_colsIn col-md-1" data-sf-element="Column 1" data-placeholder-label="Column 1"> </div> <div id="PageContent_C105_Col01" class="sf_colsIn col-md-10" data-sf-element="Column 2" data-placeholder-label="Column 2"><div id="PageContent_C125_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="PageContent_C113_Col00" class="sf_colsIn col-md-4" data-sf-element="Column 1" data-placeholder-label="Column 1"><div id="PageContent_C123_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"> <div class="sf-content-block content-block" > <div ><h2>#NoExcuse podcast</h2><hr /><p>Zero tolerance for sexual misconduct as part of workplace culture, WHO's new normal.</p></div> </div> </div> </div> <div id="PageContent_C113_Col01" class="sf_colsIn col-md-8" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="mdc-card mdc-card--horizontal" role="article"> <div class="mdc-card__primary-action "> <a href="https://www.who.int/podcasts/episode/noexcuse/episode-9-decoding-the-challenges-insights-into-sexual-misconduct-investigations" class="link" rel="noopener" target="_self"> <div class="mdc-card__media"> <img src="https://cdn.who.int/media/images/default-source/who-webinars-library/lisa-mcclennon.jpg?sfvrsn=cb385733_3" title="Lisa McClennon" alt="Photo of Lisa McClennon, smiling and looking into the camera."> </div> <div class="card-media--item"> <div class="card-media-primary"> <div id="dabb1f46559f4749bdd673157b83fd04" class="item--title">Episode 9: Decoding the challenges: insights into sexual misconduct investigations</div> <div class="item--subtitle"></div> </div> <div class="card-media-secondary"> <div class="item--abstract"> In this episode, we discuss with Lisa McClennon, Director of the Office of Internal Oversight Services (IOS) at the WHO, the vital role of investigations in fostering accountability and preventing future misconduct... </div> </div> </div> </a> </div> </div> </div> </div> </div> </div> <div id="PageContent_C105_Col02" class="sf_colsIn col-md-1" data-sf-element="Column 3" data-placeholder-label="Column 3"> </div> </div> </div> <div id="PageContent_C103_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="PageContent_C104_Col00" class="sf_colsIn col-md-1" data-sf-element="Column 1" data-placeholder-label="Column 1"> </div> <div id="PageContent_C104_Col01" class="sf_colsIn col-md-10" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="sf-content-block content-block" > <div ><p> </p></div> </div> <div class="row" data-sf-element="Row"> <div id="PageContent_C129_Col00" class="sf_colsIn col-md-4" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="section-heading"> <h2>Documents</h2> </div> <div class="sf-meeting-report-list sf-list-vertical sf-list-vertical__bottom-border "> <a class="sf-meeting-report-list__item sf-list-vertical__item" aria-label="10 May 2023 Report of the Internal Auditor" href="/publications/m/item/report-of-the-internal-auditor"> <div class="sf-meeting-report-list__data sf-list-vertical__data"> <span class="timestamp">10 May 2023 </span> </div> <h4 class="sf-meeting-report-list__title sf-list-vertical__title"> <span id="dc61114b-2fe4-47da-941d-76c5078b049a" class="full-title" aria-hidden="true" style="display: none">Report of the Internal Auditor</span> <span class="trimmed">Report of the Internal Auditor</span> </h4> </a> </div> 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class="card-media-primary"> <div id="b486866f72034b5682d11e61c5fa36e6" class="item--title">Financial misconduct investigations</div> <div class="item--subtitle"></div> </div> <div class="card-media-secondary"> </div> </div> </a> </div> </div> <div class="mdc-card mdc-card--horizontal" role="article"> <div class="mdc-card__primary-action "> <a href="/about/office-of-internal-oversight-services/dashboards/internal-audit" class="link" rel="noopener" target="_self"> <div class="card-media--item"> <div class="card-media-primary"> <div id="f18e1de771b04f27a657a10df15e327f" class="item--title">Internal audit</div> <div class="item--subtitle"></div> </div> <div class="card-media-secondary"> </div> </div> </a> </div> </div> </div> <div id="PageContent_C129_Col02" class="sf_colsIn col-md-4" data-sf-element="Column 3" data-placeholder-label="Column 3"> <div class="section-heading"> <h2>Report wrongdoing</h2> </div> <div class="mdc-card mdc-card--horizontal" role="article"> <div 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