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alt="Survicate logo" class="logo-mobile"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/607423c82ba2bf318c39aabc_logo-icon_survicate.svg" loading="lazy" width="61" alt="" class="logo-mobile-nav-open"/></a><div class="menu-button w-nav-button"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fcbbdde0cdb055c4fad132_Union%20(1).webp" loading="lazy" alt="" class="hamburger-bars"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/615bf3ea3d84b17627fa9c63_Group.svg" loading="lazy" alt="" class="hamburger-cross"/></div></div><div data-hover="false" data-delay="0" class="nav-link-dropdown w-dropdown"><div class="nav-link-dropdown-toggle w-dropdown-toggle"><div class="nav-link-dropdown-text">Product</div><div class="nav-link-dropdown-icone down-arrow w-icon-dropdown-toggle"></div></div><nav class="nav-link-dropdown-list-wrapper w-dropdown-list"><div class="nav-link-dropdown-list"><div class="nav-link-dropdown-quote-container-copy"><div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc7b590c4fa64267a2e305_Group%206333.svg" loading="lazy" alt=""/><div class="nav-link-dropdown-quote-text">“We had more than 1000 answers in one day using Survicate's NPS surveys. We redirected those who gave us 9 or 10 to leave a rating online. We went from 4.2 to 4.8 on Trust Pilot.”</div><div class="nav-link-dropdown-quote-author-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63907c1e666cec3b48e2c492_robin.webp" loading="lazy" alt="" class="nav-link-dropdown-quote-avatar"/><div class="div-block-64"><div class="nav-link-dropdown-quote-name">Robin Tussiot</div><div class="nav-link-dropdown-quote-sub-name">CRM Manager at Kard</div></div></div></div></div><div id="w-node-be91e14b-8608-38cc-d56d-3d1503826587-0382655f" class="nav-link-dropdown-list-item"><a href="/insights-hub/" class="nav-promo-link w-inline-block"><div class="div-block-230"><div class="grenn-label">NEW</div><div class="beta-label auto ml-4">BETA</div></div><div class="div-block-201"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/65dd93ada7b6b6a7505e9e11_ai%20icon.webp" loading="lazy" alt="" class="image-116"/><div class="text-block-77">Insights Hub and AI Assistant</div></div><div class="text-block-78">Create surveys in seconds and <br/>analyze results without drowning <br/>in data</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/65dd9386419bbc98eb03c910_ai%20ilu%20(1).webp" loading="lazy" alt="" class="image-117"/></a><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">EFFORTLESS SURVEYS</div><div class="nav-link-dropdown-list-item-link-subtext">Run user research and feedback surveys across the funnel.</div></div><div class="nav-link-dropdown-list-items"><a href="/software/email-survey" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ee09fbe4a441a6465e3b7_Union.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Email Surveys</div></a><a href="/software/website-feedback-survey" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ee0c553155c77f46650cf_Vector.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Website Feedback Surveys</div></a><a href="/software/in-product-surveys" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef390680f7a2db2decea0_Vector%20(1).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">In-Product Surveys</div></a><a href="/software/mobile-app-surveys" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef39024ccc748b9fe1c61_Vector%20(2).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Mobile In-App Surveys</div></a></div></div><div class="nav-link-dropdown-list-item"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">NO-GUESSWORK METRICS</div><div class="nav-link-dropdown-list-item-link-subtext">Measure and track experiences <br/>at all user touchpoints.</div></div><div class="nav-link-dropdown-list-items"><a href="/software/net-promoter-score" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef390e4a5b37914987b05_Vector%20(3).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Net Promoter Score (NPS)</div></a><a href="/software/customer-satisfaction-survey" aria-current="page" class="nav-dropdown-list-item w-inline-block w--current"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef3900737edf0c9ba2559_Exclude.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Customer Satisfaction Score (CSAT)</div></a><a href="/customer-effort-score-software" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef39091ce9792fca979e1_Vector%20(4).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Customer Effort Score (CES)</div></a></div></div><div class="nav-link-dropdown-list-item-last mobile-hide"><div class="nav-link-dropdown-list-items"><a href="/integrations" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc898b186642a51583dbac_source.webp" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Integrations</div><div class="nav-link-dropdown-list-item-link-subtext">Connect to your everyday tools to act upon insights.</div></div></a><a href="/survey-templates" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc898b1df704e0cc3e711d_create.webp" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Survey Templates</div><div class="nav-link-dropdown-list-item-link-subtext">150+ profesional templates for any user research project.</div></div></a><a href="https://changelog.survicate.com/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc898b0daf3dba4159bd55_Vector%20(5).webp" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Product Updates</div><div class="nav-link-dropdown-list-item-link-subtext">See what's new in Survicate.<br/>Major releases every month.</div></div></a></div></div></div></nav></div><div data-hover="false" data-delay="0" class="nav-link-dropdown w-dropdown"><div class="nav-link-dropdown-toggle w-dropdown-toggle"><div class="nav-link-dropdown-text">Solutions</div><div class="nav-link-dropdown-icone down-arrow w-icon-dropdown-toggle"></div></div><nav class="nav-link-dropdown-list-wrapper w-dropdown-list"><div class="nav-link-dropdown-list"><div class="nav-link-dropdown-quote-container-copy"><div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc7b590c4fa64267a2e305_Group%206333.svg" loading="lazy" alt=""/><div class="nav-link-dropdown-quote-text-2">“We had more than 1000 answers in one day using Survicate's NPS surveys. We redirected those who gave us 9 or 10 to leave a rating online. We went from 4.2 to 4.8 on Trust Pilot.”</div><div class="nav-link-dropdown-quote-author-wrapper-2"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63907c1e666cec3b48e2c492_robin.jpg" loading="lazy" alt="" class="nav-link-dropdown-quote-avatar"/><div class="div-block-208"><div class="nav-link-dropdown-quote-name">Robin Tussiot</div><div class="nav-link-dropdown-quote-sub-name-2">CRM Manager at Kard</div></div></div></div></div><div id="w-node-_8efe1b29-23aa-7d7c-0a98-b1f244b1974e-0382655f" class="nav-link-dropdown-list-item"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">FOR Product Managers</div><div class="nav-link-dropdown-list-item-link-subtext-2">Run user research and feedback surveys across the funnel.</div></div><div class="nav-link-dropdown-list-items"><a href="/product-feedback-software/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fd6d547e0d7b9bdb26aac5_product%201.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Collect contextual product feedback</div></a><a href="/user-feedback-software/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fd6d47c3217464bb936a52_product%202.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Optimize user experience</div></a><a href="/customer-stories/intergiro/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013f810d30721254c6ac80_product%204.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">How Intergiro validates features</div></a></div></div><div class="nav-link-dropdown-list-item"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">FOR Marketing Managers</div><div class="nav-link-dropdown-list-item-link-subtext-2">Measure and track experiences <br/>at all user touchpoints.</div></div><div class="nav-link-dropdown-list-items"><a href="/survey-templates/buyer-persona-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fd6d364d42ce4e69091243_marketing%201.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Understand your target audience</div></a><a href="/solutions/marketing/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fd6d2971cb4120169ee344_marketing%202.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Conduct market research</div></a><a href="/customer-stories/kard/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013f810d30721254c6ac81_marketing%204.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">How Kard generates social proofs</div></a></div></div><div class="nav-link-dropdown-list-item"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">FOR CX Managers</div><div class="nav-link-dropdown-list-item-link-subtext-2">Measure and track experiences <br/>at all user touchpoints.</div></div><div class="nav-link-dropdown-list-items"><a href="/customer-experience-software/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fd6d1f084c581829fff491_cx%201.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Evaluate customer journey</div></a><a href="/software/customer-satisfaction-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fd6d13f40de73e6a77d716_cx%202.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Measure customer satisfaction</div></a><a href="/customer-stories/parkbee/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013f810d30721254c6ac82_cx%204.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">How ParkBee closes feedback loop</div></a></div></div><div class="nav-link-dropdown-list-item-last mobile-hide"><div class="nav-link-dropdown-list-items"><a href="#" class="nav-dropdown-list-item-3 w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc898b186642a51583dbac_source.png" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text-2">Integrations</div><div class="nav-link-dropdown-list-item-link-subtext-2">Connect to your everyday tools to act upon insights.</div></div></a><a href="#" class="nav-dropdown-list-item-3 w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc898b1df704e0cc3e711d_create.png" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text-2">Survey Templates</div><div class="nav-link-dropdown-list-item-link-subtext-2">150+ profesional templates for any user research project.</div></div></a><a href="https://changelog.survicate.com/" class="nav-dropdown-list-item-3 w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc898b0daf3dba4159bd55_Vector%20(5).png" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text-2">Product Updates</div><div class="nav-link-dropdown-list-item-link-subtext-2">See what's new in Survicate.<br/>Major releases every month.</div></div></a></div></div></div></nav></div><div id="nav-item-prod" class="nav-drop-wrapper mobile-hide"><div class="nav-link-item mobile-hide">Product</div><div class="down-arrow w-icon-dropdown-toggle"></div></div><div id="nav-item-sol" class="nav-drop-wrapper mobile-hide"><div class="nav-link-item-2 mobile-hide">Solutions</div><div class="down-arrow w-icon-dropdown-toggle"></div></div><a href="/pricing" class="nav-link-item nav-dropdown-list-item">Pricing</a><div id="nav-item-int" class="nav-drop-wrapper mobile-hide"><div class="nav-link-item mobile-hide">Integrations</div><div class="down-arrow w-icon-dropdown-toggle"></div></div><div data-hover="false" data-delay="0" class="nav-link-dropdown w-dropdown"><div class="nav-link-dropdown-toggle w-dropdown-toggle"><div>Integrations</div><div class="down-arrow w-icon-dropdown-toggle"></div></div><nav class="nav-link-dropdown-list-wrapper w-dropdown-list"><div class="div-block-59"><div class="div-block-63"><div class="nav-link-dropdown-quote-container-copy integrations"><div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc7b590c4fa64267a2e305_Group%206333.svg" loading="lazy" alt=""/><div class="nav-link-dropdown-quote-text">“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”</div><div class="nav-link-dropdown-quote-author-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6390700690903370753ffa0e_william.webp" loading="lazy" alt="" class="nav-link-dropdown-quote-avatar"/><div class="div-block-64"><div class="nav-link-dropdown-quote-name">William Geldart</div><div class="nav-link-dropdown-quote-sub-name">Marketing Manager at BPS World</div></div></div></div></div><div id="w-node-be91e14b-8608-38cc-d56d-3d15038265f4-0382655f" class="nav-link-dropdown-list-item integration"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">native integrations</div></div><div class="nav-link-dropdown-list-items"><a href="https://survicate.com/integrations/activecampaign-survey/" class="nav-dropdown-list-item small-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6ed6be61f19b198d53e_Activecampaigne-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6ed626d6c50d532f787_Activecampaigne-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">ActiveCampaign</div></a><a href="https://survicate.com/integrations/amplitude-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5d9c859729bbef8bf5_Amplitude-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f36e7e95d49548b71b_Amplitude-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Amplitude</div></a><a href="https://survicate.com/integrations/drip-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5d78a8c88af156862d_Drip-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f3799f80d01f45aa20_Drip-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Drip</div></a><a href="https://survicate.com/integrations/fullstory-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5b1f0c0480dcee5150_Fullstory-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5b1f0c0480dcee5150_Fullstory-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">FullStory</div></a><a href="https://survicate.com/integrations/google-analytics-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5b53cb3bc1cb9f5cd7_Googleanalytics-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f3aea19b27e18f902d_Googleanalytics-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Google Analytics</div></a><a href="https://survicate.com/integrations/google-sheets-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5aaea19bacad8f2656_Googlesheets-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f353cb3b20ea9fc588_Googlesheets-logo%20(1).webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Google Sheets</div></a><a href="https://survicate.com/integrations/hubspot-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f07577f6002c32c70e_Hubspot-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f044d82e63a5c4cadf_Hubspot-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">HubSpot</div></a><a href="https://survicate.com/integrations/intercom-survey/" class="nav-dropdown-list-item desktop-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f18af4c80591eaab4a_Intercom-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f1766e12298bf383c9_Intercom-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Intercom</div></a><a href="https://survicate.com/integrations/klaviyo-survey/" class="nav-dropdown-list-item desktop-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f27e743e45f8bc2afe_Klaviyo-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f1626d6c7c5332f78f_Klaviyo-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Klaviyo</div></a><a href="https://survicate.com/integrations/mailchimp-survey/" class="nav-dropdown-list-item desktop-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f2e21bb7888c14b67f_Mailchimp-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f2e21bb7888c14b67f_Mailchimp-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Mailchimp</div></a><a href="https://survicate.com/integrations/microsoft-teams-survey/" class="nav-dropdown-list-item desktop-hide small-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f2fef4eb864d084dcc_Microsoftteams-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f281c1b69fea92b10d_Microsoftteams-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Microsoft Teams</div></a><a href="https://survicate.com/integrations/salesforce-survey/" class="nav-dropdown-list-item desktop-hide ipad-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5805cf85786ffbf81a_Salesforce-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f11df7041c703f1a98_Salesforce-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Salesforce</div></a><a href="https://survicate.com/integrations/zendesk-survey/" class="nav-dropdown-list-item desktop-hide ipad-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b547cd7c08969ce9083_Zendesk-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b547cd7c08969ce9083_Zendesk-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Zendesk</div></a></div></div><div class="nav-link-dropdown-list-item integration mobile-hide"><div class="nav-link-dropdown-list-item-header hide"><div class="nav-link-dropdown-list-item-title mobile-hide">User Journey Metrics</div></div><div class="nav-link-dropdown-list-items"><a href="https://survicate.com/integrations/intercom-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5aa7619a5ad7346d5c_Intercom-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f2f4fb5ac6e6748ecc_Intercom-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Intercom</div></a><a href="https://survicate.com/integrations/klaviyo-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5a1f0c0471dfee5141_Klaviyo-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f1b794f2ad2366b85a_Klaviyo-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Klavyio</div></a><a href="https://survicate.com/integrations/mailchimp-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5acad9a1d88845dc1b_Mailchimp-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5acad9a1d88845dc1b_Mailchimp-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Mailchimp</div></a><a href="https://survicate.com/integrations/marketo-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5980c047534b407a4f_Marketo-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f11760567c5c509363_Marketo-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Marketo</div></a><a href="https://survicate.com/integrations/microsoft-teams-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5878a8c8066e568621_Microsoftteams-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f1e8b21468b1f574cd_Microsoftteams-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">MicrosoftTeams</div></a><a href="https://survicate.com/integrations/mixpanel-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b58f9746451d0533db0_Mixpanel-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f3b794f26fdb66b86f_Mixpanel-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Mixpanel</div></a><a href="https://help.survicate.com/en/articles/3942531-optimizely-integration" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b58e8b214e0fff50e9e_Optimizely-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f4f97464364053de63_Optimizely-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Optimizely</div></a></div></div><div class="nav-link-dropdown-list-item integration small-hide"><div class="nav-link-dropdown-list-item-header hide"><div class="nav-link-dropdown-list-item-title mobile-hide">User Journey Metrics</div></div><div class="nav-link-dropdown-list-items"><a href="https://survicate.com/integrations/mixpanel-survey/" class="nav-dropdown-list-item desktop-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f3db18ebb6f1551f53_Mixpanel-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f391ce9754eaa9aeda_Mixpanel-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Mixpanel</div></a><a href="https://survicate.com/integrations/pardot-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5778a8c8264d568620_Pardot-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f30daf3d6c085a2f99_Pardot-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Pardot</div></a><a href="https://survicate.com/integrations/productboard-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b57f4fb5a422074106a_Productboard-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f1d4e51776429b7a41_Pdoructboard-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Productboard</div></a><a href="https://survicate.com/integrations/salesforce-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f4a90a2d9584df1d2d_Salesforce-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f4bae1c556b1075498_Salesforce-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Salesforce</div></a><a href="https://survicate.com/integrations/segment-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f553155c66b367cbba_Segment-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6be4a44427267286a_Segment-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Segment</div></a><a href="https://survicate.com/integrations/slack-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f5659fbaaf71b0de2e_Slack-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6d0c88a3459e340e0_Slack-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Slack</div></a><a href="https://survicate.com/integrations/smartlook-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6626d6c077e32f7ce_Smartlook-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6d0c88a1a7ae340e1_Smartlook-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Smartlook</div></a><a href="https://survicate.com/integrations/zendesk-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f8a521a57cb770003d_Zendesk-logo.svg" loading="eager" alt="zendesk" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f8a521a57cb770003d_Zendesk-logo.svg" loading="eager" alt="zendesk" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Zendesk</div></a></div></div><div class="nav-link-dropdown-list-item-last integrations mobile-hide"><div class="div-block-65"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">custom integrations</div></div><div class="nav-link-dropdown-list-items"><a href="https://help.survicate.com/en/articles/3942363-zapier-integration" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b54a23152301afdf807_Zapier-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91eca7619ad20a34d392_Zapier-logo-color.png" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Zapier</div></a><a href="https://developers.survicate.com/webhooks/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b54e8b2143577f50e72_Group%2011211.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91ed799f80e3ea45a9ba_Group%2011212.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Webhooks</div></a><a href="https://help.survicate.com/en/articles/3937897-google-tag-manager" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b543d75807f5c43b6b1_tag-manager-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91edcf4f0467ea7b7565_tag-manager-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Tag Manager</div></a><a href="https://developers.survicate.com/javascript/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b551f0c041574ee5122_settings%20outlined.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91ec166290cf00468041_settings%20outlined%20(1).webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">JavaScript API</div></a><a href="https://help.survicate.com/en/articles/3937897-google-tag-manager" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b54aea19b17fa8f263c_settings.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91ea1df70465753f1a0a_settings%20(1).webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Responses Export API</div></a></div></div><a href="/integrations" class="link-block-2 w-inline-block"><div class="text-block-43">See all integrations</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63da65abbd9e6f556a520071_arrow-violet%20(1).svg" loading="lazy" alt="" class="image-70"/></a></div></div><a href="/integrations" class="link-block-2 mobile-out w-inline-block"><div class="text-block-43">See all integrations</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63da65abbd9e6f556a520071_arrow-violet%20(1).svg" loading="lazy" alt="" class="image-70"/></a></div></nav></div><div id="nav-item-res" class="nav-drop-wrapper mobile-hide"><div class="nav-link-item mobile-hide">Resources</div><div class="down-arrow w-icon-dropdown-toggle"></div></div><div data-hover="false" data-delay="0" class="nav-link-dropdown w-dropdown"><div class="nav-link-dropdown-toggle w-dropdown-toggle"><div>Resources</div><div class="down-arrow w-icon-dropdown-toggle"></div></div><nav class="nav-link-dropdown-list-wrapper w-dropdown-list"><div class="nav-link-dropdown-list-resource-mobile"><div class="nav-link-dropdown-quote-container-copy"><div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc7b590c4fa64267a2e305_Group%206333.svg" loading="lazy" alt=""/><div class="nav-link-dropdown-quote-text">“The targeting aspect of product surveys, the number of question types to choose and customizable attributes make Survicate the best survey tool I've ever used.”</div><div class="nav-link-dropdown-quote-author-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60dda7bf525d35c43fdfa215_Websitesurveys_webapp_surveys_Adam%202.webp" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60dda7bf525d35c43fdfa215_Websitesurveys_webapp_surveys_Adam%202-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60dda7bf525d35c43fdfa215_Websitesurveys_webapp_surveys_Adam%202.webp 600w" alt="" class="nav-link-dropdown-quote-avatar"/><div class="div-block-64"><div class="nav-link-dropdown-quote-name">Adam Coombs</div><div class="nav-link-dropdown-quote-sub-name">Senior Manager of Digital Sales at Adidas</div></div></div></div></div><div id="w-node-be91e14b-8608-38cc-d56d-3d15038266f0-0382655f" class="nav-link-dropdown-list-item mobile-mb-less"><a href="/reports/ai-product-research/" class="nav-promo-link w-inline-block"><div class="grenn-label auto"><strong>REPORT</strong></div><div class="div-block-201"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/65dd93ada7b6b6a7505e9e11_ai%20icon.webp" loading="lazy" alt="" class="image-116"/><div class="text-block-77"><strong>Impact of AI on Product Research </strong>–<strong> 2024 Report</strong></div></div><div class="text-block-78">Create surveys in seconds and <br/>analyze results without drowning <br/>in data</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/65dd9386419bbc98eb03c910_ai%20ilu%20(1).webp" loading="lazy" alt="" class="image-117"/></a><div class="nav-link-dropdown-list-items mobile-mb-less"><a href="https://help.survicate.com/en/" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef49681c1b631f7929465_Vector%20(6).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Help Center</div><div class="nav-link-dropdown-list-item-link-subtext">Learn how to use Survicate from guides</div></div></a><a href="https://developers.survicate.com/" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640efd41fef4eb968d08c119_code.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Developers</div><div class="nav-link-dropdown-list-item-link-subtext">Find APIs, Mobile SDKs and Webhooks</div></div></a></div></div><div class="nav-link-dropdown-list-item mobile-mb-less"><div class="nav-link-dropdown-list-items mobile-mb-less"><a href="https://changelog.survicate.com/" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef393be4a445cfc66f746_Vector%20(5).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Product Updates</div><div class="nav-link-dropdown-list-item-link-subtext">Connect to your everyday tools to act upon insights.</div></div></a><a href="/survey-templates" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef38f8af4c8e841ea8de9_create.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Survey Templates</div><div class="nav-link-dropdown-list-item-link-subtext">Start from a template, not a blank page</div></div></a></div></div><div class="nav-link-dropdown-list-item mobile-mb-less"><div class="nav-link-dropdown-list-items mobile-mb-less"><a href="/blog" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef47abae1c53269072d11_Group%204.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Blog</div><div class="nav-link-dropdown-list-item-link-subtext">Read articles on surveys, NPS and more</div></div></a><a href="/contact" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef49391ce9777f1a99067_welcome.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Talk to Sales</div><div class="nav-link-dropdown-list-item-link-subtext">Discover how Survicate can help you</div></div></a></div></div></div></nav></div><div class="nav-login-and-btn-wrapper-mobile"><a href="https://panel.survicate.com" class="link-block-3 w-inline-block"><div class="nav-link-item-log-in">Log in</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63da65abbd9e6f556a520071_arrow-violet%20(1).svg" loading="lazy" alt="" class="image-71"/></a><a href="https://panel.survicate.com/signup" class="primary-btn nav-btn w-nav-link">Start Free<br/></a><div class="book-demo-btn-nav-mobile w-embed"> <a style="padding: 11px 21px background: #5f10f31a; border: none; width: 100%; font-weight: 500; font-size: 14px; line-height: 20px;" href="#" class="light-btn book-demo w-button" onclick="Calendly.initPopupWidget({url: 'https://calendly.com/survicate/introduction-call-survicate'});return false;">Book a Call</a> </div></div></nav><div class="nav-login-and-btn-wrapper"><a href="https://panel.survicate.com" class="nav-link log-in nav-dropdown-list-item w-nav-link">Log in</a><a href="https://panel.survicate.com/signup" class="primary-btn nav-btn w-nav-link">Start Free</a><div class="book-demo-btn-nav w-embed"> <a style="margin-left: 20px;" href="#" class="light-btn book-demo-btn nav-btn" onclick="Calendly.initPopupWidget({url: 'https://calendly.com/d/3fc-t76-vqq?hide_gdpr_banner=1?hide_gdpr_banner=1&primary_color=5f10f5'});return false;">Book a Call</a> </div></div></div></div><div class="nav-ext-wrapper"><div class="nav-ext-bg"><div id="nav-prod" class="nav-link-dropdown-list-product nav-ext"><div class="nav-link-dropdown-quote-container-copy hide"><div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc7b590c4fa64267a2e305_Group%206333.svg" loading="lazy" alt=""/><div class="nav-link-dropdown-quote-text">“We had more than 1000 answers in one day using Survicate's NPS surveys. We redirected those who gave us 9 or 10 to leave a rating online. We went from 4.2 to 4.8 on Trustpilot.”</div><div class="nav-link-dropdown-quote-author-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63907c1e666cec3b48e2c492_robin.webp" loading="lazy" alt="" class="nav-link-dropdown-quote-avatar"/><div class="div-block-64"><div class="nav-link-dropdown-quote-name">Robin Tussiot</div><div class="nav-link-dropdown-quote-sub-name">CRM Manager at Kard</div></div></div></div></div><a href="/insights-hub/" class="nav-promo-link nav-dropdown-list-item w-inline-block"><div class="grenn-label auto">NEW</div><div class="beta-label auto ml-4">BETA</div><div class="div-block-201"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/65dd93ada7b6b6a7505e9e11_ai%20icon.webp" loading="lazy" alt="" class="image-116"/><div class="text-block-77">Insights Hub and AI Assistant</div></div><div class="text-block-78">Turn scattered feedback into<br/>eye-opening insights</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/666aef39a595f52f3a9a7246_ih-_1_.webp" loading="eager" sizes="100vw" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/666aef39a595f52f3a9a7246_ih-_1_-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/666aef39a595f52f3a9a7246_ih-_1_.webp 536w" alt="" class="image-118"/></a><div class="nav-link-dropdown-quote-container-copy hide"><div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc7b590c4fa64267a2e305_Group%206333.svg" loading="lazy" alt=""/><div class="nav-link-dropdown-quote-text">“We had more than 1000 answers in one day using Survicate's NPS surveys. We redirected those who gave us 9 or 10 to leave a rating online. We went from 4.2 to 4.8 on Trustpilot.”</div><div class="nav-link-dropdown-quote-author-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63907c1e666cec3b48e2c492_robin.webp" loading="lazy" alt="" class="nav-link-dropdown-quote-avatar"/><div class="div-block-64"><div class="nav-link-dropdown-quote-name">Robin Tussiot</div><div class="nav-link-dropdown-quote-sub-name">CRM Manager at Kard</div></div></div></div></div><div id="w-node-be91e14b-8608-38cc-d56d-3d1503826743-0382655f" class="nav-link-dropdown-list-item"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">EFFORTLESS SURVEYS</div><div class="nav-link-dropdown-list-item-link-subtext">Run multi-channel customer feedback surveys in a snap</div></div><div class="nav-link-dropdown-list-items"><a href="/software/email-survey" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6475f13c8bcf4773e8b93b5d_email.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Email Surveys</div></a><a href="/software/link-survey" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6475f13c91aac60901b33d64_link.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Link Surveys</div></a><a href="/software/website-feedback-survey" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ee0c553155c77f46650cf_Vector.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Website Feedback Surveys</div></a><a href="/software/in-product-surveys" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef390680f7a2db2decea0_Vector%20(1).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">In-Product Surveys</div></a><a href="/software/mobile-app-surveys" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef39024ccc748b9fe1c61_Vector%20(2).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Mobile In-App Surveys</div></a><a href="/software/feedback-button" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66fe787eb83758ba2939edae_touch_app.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Feedback Button</div></a></div></div><div class="nav-link-dropdown-list-item"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">NO-GUESSWORK METRICS</div><div class="nav-link-dropdown-list-item-link-subtext">Track and understand customer satisfaction, effort and loyalty</div></div><div class="nav-link-dropdown-list-items"><a href="/software/net-promoter-score" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef390e4a5b37914987b05_Vector%20(3).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Net Promoter Score (NPS)</div></a><a href="/software/customer-satisfaction-survey" aria-current="page" class="nav-dropdown-list-item w-inline-block w--current"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef3900737edf0c9ba2559_Exclude.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Customer Satisfaction Score (CSAT)</div></a><a href="/customer-effort-score-software" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef39091ce9792fca979e1_Vector%20(4).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Customer Effort Score (CES)</div></a></div></div><div class="nav-link-dropdown-list-item-last mobile-hide"><div class="nav-link-dropdown-list-items"><a href="/integrations" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef390a90a2d33f6dee47b_source.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Integrations</div><div class="nav-link-dropdown-list-item-link-subtext">Connect to your everyday tools to act upon insights</div></div></a><a href="/survey-templates" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef38f8af4c8e841ea8de9_create.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Survey Templates</div><div class="nav-link-dropdown-list-item-link-subtext">400+ professional templates for any user research project</div></div></a><a href="https://changelog.survicate.com/" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef393be4a445cfc66f746_Vector%20(5).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Product Updates</div><div class="nav-link-dropdown-list-item-link-subtext">See what went live, major releases monthly</div></div></a></div></div></div><div id="nav-sol" class="nav-link-dropdown-list-sol nav-ext"><div id="w-node-_12ccc802-31c7-7649-d73d-7b5a2e1d777c-0382655f" class="nav-link-dropdown-list-item mobile-mb-less"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">FOR Product teams</div></div><div class="nav-link-dropdown-list-items mobile-mb-less"><a href="/product-feedback-software/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013dd212cccc717aab1e64_product%201.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Collect contextual product feedback</div><div class="nav-link-dropdown-list-item-link-subtext">Guide product roadmap with user feedback</div></div></a><a href="/user-feedback-software/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013dd212cccc717aab1e63_product%202.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Optimize user experience</div><div class="nav-link-dropdown-list-item-link-subtext">Collect user feedback across the journey</div></div></a><a href="/customer-stories/intergiro/" class="nav-dropdown-list-item _w-100 w-inline-block"><div class="div-block-206"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/660140c8fd07c45aebef9410_product%203%20(1)-min.webp" loading="eager" alt="" class="image-122"/></div><div class="div-block-207"><div class="nav-dropdown-list-item-text">How Intergiro <br/>validates features</div><div class="div-block-205"><div class="text-block-83">READ NOW</div><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fbffbce840eb426be00b62_arrow-violet%20(1).svg" loading="lazy" alt="" class="image-121"/></div></div></a></div></div><div class="nav-link-dropdown-list-item-2 mobile-mb-less"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">FOR Marketing teams</div></div><div class="nav-link-dropdown-list-items mobile-mb-less"><a href="/survey-templates/buyer-persona-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013dd212cccc717aab1e62_marketing%201.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Understand your target audience</div><div class="nav-link-dropdown-list-item-link-subtext">Create personalized content for higher conversions</div></div></a><a href="/solutions/marketing/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013dd212cccc717aab1e61_marketing%202.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Conduct market research</div><div class="nav-link-dropdown-list-item-link-subtext">Optimize marketing strategy with actionable insights<br/></div></div></a><a href="/customer-stories/kard/" class="nav-dropdown-list-item _w-100 w-inline-block"><div class="div-block-206"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/660140d0bc4d2f0aa51284a9_marketing%203-min.webp" loading="eager" alt="" class="image-122"/></div><div class="div-block-207"><div class="nav-dropdown-list-item-text">How Kard generates<br/>social proofs</div><div class="div-block-205"><div class="text-block-83">READ NOW</div><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fbffbce840eb426be00b62_arrow-violet%20(1).svg" loading="lazy" alt="" class="image-121"/></div></div></a></div></div><div class="nav-link-dropdown-list-item-2 mobile-mb-less"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">FOR CX teams</div></div><div class="nav-link-dropdown-list-items mobile-mb-less"><a href="/customer-experience-software/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013dd212cccc717aab1e60_cx%201.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Evaluate customer journey</div><div class="nav-link-dropdown-list-item-link-subtext">Identify pain points and areas for improvement</div></div></a><a href="/software/customer-satisfaction-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013dd212cccc717aab1e5f_cx%202.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Measure customer satisfaction</div><div class="nav-link-dropdown-list-item-link-subtext">Track trends in customer satisfaction and loyalty</div></div></a><a href="/customer-stories/parkbee/" class="nav-dropdown-list-item _w-100 w-inline-block"><div class="div-block-206"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/660140c3378d9d65ac9ffc05_cx%203-min.webp" loading="eager" alt="" class="image-122"/></div><div class="div-block-207"><div class="nav-dropdown-list-item-text">How ParkBee closes feedback loop</div><div class="div-block-205"><div class="text-block-83">READ NOW</div><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fbffbce840eb426be00b62_arrow-violet%20(1).svg" loading="lazy" alt="" class="image-121"/></div></div></a></div></div></div><div id="nav-int" class="nav-link-dropdown-list-integrations nav-ext"><div class="div-block-63"><div class="nav-link-dropdown-quote-container-copy integrations"><div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc7b590c4fa64267a2e305_Group%206333.svg" loading="lazy" alt=""/><div class="nav-link-dropdown-quote-text">“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”</div><div class="nav-link-dropdown-quote-author-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6390700690903370753ffa0e_william.webp" loading="lazy" alt="" class="nav-link-dropdown-quote-avatar"/><div class="div-block-64"><div class="nav-link-dropdown-quote-name">William Geldart</div><div class="nav-link-dropdown-quote-sub-name">Marketing Manager at BPS World</div></div></div></div></div><div id="w-node-be91e14b-8608-38cc-d56d-3d15038267a0-0382655f" class="nav-link-dropdown-list-item integration"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">native integrations</div></div><div class="nav-link-dropdown-list-items"><a href="https://survicate.com/integrations/activecampaign-survey/" class="nav-dropdown-list-item small-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6ed6be61f19b198d53e_Activecampaigne-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6ed626d6c50d532f787_Activecampaigne-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">ActiveCampaign</div></a><a href="https://survicate.com/integrations/amplitude-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6eefef4ebb08c084d4a_Amplitude-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6eee21bb73bd914b673_Amplitude-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Amplitude</div></a><a href="/integrations/bigquery-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661d2914c90dce3a1ad7c08b_query%20default.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661d292546569573f9a22175_query%20hover.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">BigQuery</div></a><a href="/integrations/braze-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661d28de26622abda74c021b_braze%20both.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661d28de26622abda74c021b_braze%20both.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Braze</div></a><a href="https://survicate.com/integrations/drip-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6ed050c8c5b45d13049_Drip-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6eee4a5b3122d98a74c_Drip-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Drip</div></a><a href="https://survicate.com/integrations/fullstory-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661d1c37c808dd8f0d4e231d_fullstory_updated_logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661d1c37c808dd8f0d4e231d_fullstory_updated_logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">FullStory</div></a><a href="https://survicate.com/integrations/google-analytics-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f0db18eb6dd9551f2c_Googleanalytics-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f0659fba2845b0ddd2_Googleanalytics-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Google Analytics</div></a><a href="https://survicate.com/integrations/google-sheets-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6ef9a6d5b584310bda9_Googlesheets-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6ef44d82eae44c4cadd_Googlesheets-logo%20(1).svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Google Sheets</div></a><a href="https://survicate.com/integrations/intercom-survey/" class="nav-dropdown-list-item desktop-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5aa7619a5ad7346d5c_Intercom-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f2f4fb5ac6e6748ecc_Intercom-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Intercom</div></a><a href="https://survicate.com/integrations/klaviyo-survey/" class="nav-dropdown-list-item desktop-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5a1f0c0471dfee5141_Klaviyo-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f1b794f2ad2366b85a_Klaviyo-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Klavyio</div></a><a href="https://survicate.com/integrations/mailchimp-survey/" class="nav-dropdown-list-item desktop-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5acad9a1d88845dc1b_Mailchimp-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5acad9a1d88845dc1b_Mailchimp-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Mailchimp</div></a><a href="https://survicate.com/integrations/microsoft-teams-survey/" class="nav-dropdown-list-item desktop-hide small-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5878a8c8066e568621_Microsoftteams-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f1e8b21468b1f574cd_Microsoftteams-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">MicrosoftTeams</div></a><a href="https://survicate.com/integrations/salesforce-survey/" class="nav-dropdown-list-item desktop-hide ipad-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5805cf85786ffbf81a_Salesforce-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f11df7041c703f1a98_Salesforce-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Salesforce</div></a><a href="https://survicate.com/integrations/zendesk-survey/" class="nav-dropdown-list-item desktop-hide ipad-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b547cd7c08969ce9083_Zendesk-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b547cd7c08969ce9083_Zendesk-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Zendesk</div></a></div></div><div class="nav-link-dropdown-list-item integration mobile-hide"><div class="nav-link-dropdown-list-item-header opacity-0"><div class="nav-link-dropdown-list-item-title">native integrations</div></div><div class="nav-link-dropdown-list-item-header hide"><div class="nav-link-dropdown-list-item-title mobile-hide">User Journey Metrics</div></div><div class="nav-link-dropdown-list-items"><a href="https://survicate.com/integrations/hubspot-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f07577f6002c32c70e_Hubspot-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f044d82e63a5c4cadf_Hubspot-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">HubSpot</div></a><a href="https://survicate.com/integrations/intercom-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f18af4c80591eaab4a_Intercom-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f1766e12298bf383c9_Intercom-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Intercom</div></a><a href="https://survicate.com/integrations/klaviyo-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661e353450c8a56ebfc91889_klaviyo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661e353450c8a56ebfc91889_klaviyo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Klaviyo</div></a><a href="https://survicate.com/integrations/mailchimp-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f2e21bb7888c14b67f_Mailchimp-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f1a521a544ed6fffee_Mailchimp-logo%20(1).svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Mailchimp</div></a><a href="https://survicate.com/integrations/marketo-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef884b863c639acbb8535_Marketo-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f267ef8d830431266e_Marketo-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Marketo</div></a><a href="https://survicate.com/integrations/microsoft-teams-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f2fef4eb864d084dcc_Microsoftteams-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f281c1b69fea92b10d_Microsoftteams-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Microsoft Teams</div></a><a href="https://survicate.com/integrations/mixpanel-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f3db18ebb6f1551f53_Mixpanel-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f391ce9754eaa9aeda_Mixpanel-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Mixpanel</div></a><a href="https://help.survicate.com/en/articles/3942531-optimizely-integration" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f30e9d4e62c8995d0c_Optimizely-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f30737ed9d39ba53ef_Optimizely-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Optimizely</div></a></div></div><div class="nav-link-dropdown-list-item integration small-hide"><div class="nav-link-dropdown-list-item-header opacity-0"><div class="nav-link-dropdown-list-item-title">native integrations</div></div><div class="nav-link-dropdown-list-item-header hide"><div class="nav-link-dropdown-list-item-title mobile-hide">User Journey Metrics</div></div><div class="nav-link-dropdown-list-items"><a href="https://survicate.com/integrations/mixpanel-survey/" class="nav-dropdown-list-item desktop-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b58f9746451d0533db0_Mixpanel-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f3b794f26fdb66b86f_Mixpanel-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Mixpanel</div></a><a href="https://survicate.com/integrations/productboard-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f7e21bb76cbd14bc72_Productboard-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f33a879fe51c61e2b2_Pdoructboard-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Productboard</div></a><a href="https://survicate.com/integrations/salesforce-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f4a90a2d9584df1d2d_Salesforce-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f4bae1c556b1075498_Salesforce-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Salesforce</div></a><a href="https://survicate.com/integrations/segment-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f553155c66b367cbba_Segment-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6be4a44427267286a_Segment-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Segment</div></a><a href="https://survicate.com/integrations/slack-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f5659fbaaf71b0de2e_Slack-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6d0c88a3459e340e0_Slack-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Slack</div></a><a href="https://survicate.com/integrations/smartlook-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6626d6c077e32f7ce_Smartlook-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6d0c88a1a7ae340e1_Smartlook-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Smartlook</div></a><a href="/integrations/uxcam-survicate-integration/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661d299f5266195775a00550_ux%20default.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661d29b4ba443eee7fba2215_ux%20hover.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">UXCam</div></a><a href="https://survicate.com/integrations/zendesk-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img 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src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f73a879f091261e2ca_Zapier-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6d1a77e25f89e4130_Zapier-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Zapier</div></a><a href="https://developers.survicate.com/webhooks/" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f0cb2559066887c790_Group%2011211.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f053155c280667cbab_Group%2011212.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Webhooks</div></a><a href="https://help.survicate.com/en/articles/3937897-google-tag-manager" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f63a879f1d9e61e2c9_tag-manager-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f68af4c8055eeaac1b_tag-manager-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Tag Manager</div></a><a href="https://developers.survicate.com/javascript/" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f5bd9d2b4d77d79d85_settings%20outlined.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f5680f7ad0d2def46b_settings%20outlined%20(1).svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">JavaScript API</div></a><a href="https://help.survicate.com/en/articles/5849901-data-export-api" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6a6d76c681c4a740c_settings.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f591ce978965a9af76_settings%20(1).svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Responses Export API</div></a></div></div><a href="/integrations" class="link-block-2 nav-dropdown-list-item w-inline-block"><div class="text-block-43 nav-dropdown-list-item">See all integrations</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63da65abbd9e6f556a520071_arrow-violet%20(1).svg" loading="lazy" alt="" class="image-70"/></a></div></div><a href="/integrations" class="link-block-2 mobile-out w-inline-block"><div class="text-block-43">See all integrations</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63da65abbd9e6f556a520071_arrow-violet%20(1).svg" loading="lazy" alt="" class="image-70"/></a></div><div id="nav-res" class="nav-link-dropdown-list-resource-mobile nav-ext"><div class="nav-link-dropdown-quote-container-copy hide"><div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc7b590c4fa64267a2e305_Group%206333.svg" loading="lazy" alt=""/><div class="nav-link-dropdown-quote-text">“The targeting aspect of product surveys, the number of question types to choose and customizable attributes make Survicate the best survey tool I've ever used.”</div><div class="nav-link-dropdown-quote-author-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60dda7bf525d35c43fdfa215_Websitesurveys_webapp_surveys_Adam%202.webp" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60dda7bf525d35c43fdfa215_Websitesurveys_webapp_surveys_Adam%202-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60dda7bf525d35c43fdfa215_Websitesurveys_webapp_surveys_Adam%202.webp 600w" alt="" class="nav-link-dropdown-quote-avatar"/><div class="div-block-64"><div class="nav-link-dropdown-quote-name">Adam Coombs</div><div class="nav-link-dropdown-quote-sub-name">Senior Manager of Digital Sales at Adidas</div></div></div></div></div><a href="/reports/ai-product-research/" class="nav-promo-link nav-dropdown-list-item hide w-inline-block"><div class="div-block-213"><div class="grenn-label auto">REPORT</div><div class="div-block-201"><img loading="lazy" src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6628d668bb56827761eb05b7_book.svg" alt="" class="image-116 sm"/><div class="text-block-77">Impact of AI on Product Research – 2024 Report</div></div><div class="text-block-78">Explore future trends and gain insights from industry experts<br/></div><img loading="eager" src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66ba0bc183e2851e08b4f381_report-menu.webp" alt="" class="image-118"/></div></a><div id="w-node-be91e14b-8608-38cc-d56d-3d1503826890-0382655f" class="nav-link-dropdown-list-item mobile-mb-less"><div class="nav-link-dropdown-list-items mobile-mb-less"><a 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class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66029558396031dbadace003_customer-stories.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Customer Stories</div><div class="nav-link-dropdown-list-item-link-subtext">See how our customer succeed with Survicate</div></div></a><a href="/webinars/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/65521b71c1efe38af09d3685_webinars.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Webinars</div><div class="nav-link-dropdown-list-item-link-subtext">Explore Survicate’s webinar collection</div></div></a></div></div></div></div></div></div><div class="cookie-pro-setting w-embed"><button id="ot-sdk-btn-hide" class="ot-sdk-show-settings footer-menu-item cookier-settings">Cookies Settings</button></div></div><section class="section_hero hero_background"><div class="container_main"><div class="hero_wrapper--2-columns"><div class="column_1"><h6 class="eyebrow_copy">Customer Satisfaction survey software</h6><h1 class="h1">Understand customers with CSAT surveys</h1><div class="text--normal">Get contextual feedback about your customer satisfaction with multichannel surveys. Make data-driven decisions. Design a product suited to user needs so well that they can’t stop using it.</div><div class="btn_wrapper"><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a><div class="w-embed"> <a href="#" class="btn_light--margin_left--20 book-demo-btn w-button" onclick="Calendly.initPopupWidget({url: 'https://calendly.com/d/3fc-t76-vqq?hide_gdpr_banner=1&primary_color=5f10f5'});return false;">Book a Call</a> </div></div><ul role="list" class="bulletpoint_3_list--inline"><li class="bulletpoint_3_litem first">10-day free trial of paid features</li><li class="bulletpoint_3_litem">Set up in minutes</li><li class="bulletpoint_3_litem">No credit card required</li></ul></div><div class="column_2--relative"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf9699e1e8bcdea2f87ec1_hero-ilu%20(18)-min.webp" alt="" sizes="(max-width: 767px) 400px, 580px" 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https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf91acbb1d30d774dd6062_in-product%20(1)-min-p-2000.webp 2000w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf91acbb1d30d774dd6062_in-product%20(1)-min.webp 2700w" alt="" class="switch_temp__image--mobile"/></div><div id="me5" data-group="me" data-tab="true" class="switch_tab"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf92220d16355fa3fe2938_mobile%20(2)-min.webp" loading="eager" sizes="100vw" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf92220d16355fa3fe2938_mobile%20(2)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf92220d16355fa3fe2938_mobile%20(2)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf92220d16355fa3fe2938_mobile%20(2)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf92220d16355fa3fe2938_mobile%20(2)-min-p-1600.webp 1600w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf92220d16355fa3fe2938_mobile%20(2)-min.webp 2700w" alt="" class="switch_temp__image--desktop"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf92220d16355fa3fe2938_mobile%20(2)-min.webp" loading="eager" sizes="100vw" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf92220d16355fa3fe2938_mobile%20(2)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf92220d16355fa3fe2938_mobile%20(2)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf92220d16355fa3fe2938_mobile%20(2)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf92220d16355fa3fe2938_mobile%20(2)-min-p-1600.webp 1600w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf92220d16355fa3fe2938_mobile%20(2)-min.webp 2700w" alt="" class="switch_temp__image--mobile"/></div><div class="btn_wrapper-center"><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a><div class="w-embed"> <a href="#" class="btn_light--margin_left--20 book-demo-btn w-button" onclick="Calendly.initPopupWidget({url: 'https://calendly.com/d/3fc-t76-vqq?hide_gdpr_banner=1&primary_color=5f10f5'});return false;">Book a Call</a> </div></div><div id="w-node-_1721f615-6ecc-45a3-2b15-0d43145b184e-8fc0edc8" class="bulletpoint_offer_wrapper"><ul role="list" class="bulletpoint_3_list--inline"><li class="bulletpoint_3_litem first">10-day free trial of paid features</li><li class="bulletpoint_3_litem">Set up in minutes</li><li class="bulletpoint_3_litem">No credit card required</li></ul></div><div class="quote_wrapper--left"><div class="quote_wrapper--flex"><div class="quote_wrapper_content"><div class="quote_text">“We commonly employ the CSAT score question to gauge user satisfaction with our product. This metric helps us track changes in satisfaction over successive iterations as we address user feedback. We also use open-ended questions, which serve as a primary source for identifying and prioritizing the necessary improvements and enhancements.”</div><div class="quote_person_data_wrapper"><div class="quote_author_data_wrapper"><div class="quote_wrapper_person-name--mobile">Matias Di Giovanni</div><div class="quote_wrapper_person-position--mobile">Product Manager at Domain</div></div><a href="#" class="case-study-quote-link-purple w-inline-block"><div>Read the case study</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6022601d00a403218b08eb6a_btn-arrow-dark.svg" loading="lazy" alt="" class="image-59"/></a></div></div><div class="quote_wrapper_img--dark"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/65a54f3954d6e18593234f75_Ellipse%2067%20(3)-min.webp" loading="lazy" sizes="(max-width: 479px) 100vw, (max-width: 991px) 133px, 214px" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/65a54f3954d6e18593234f75_Ellipse%2067%20(3)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/65a54f3954d6e18593234f75_Ellipse%2067%20(3)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/65a54f3954d6e18593234f75_Ellipse%2067%20(3)-min.webp 858w" alt="" class="quote_wrapper_avatar--dark"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63edfd32e1dd2c4a44daeae4_Path%204730.svg" loading="lazy" alt="" class="quote_wrapper_icone--dark"/></div><div class="quote_wrapper_person-data--mobile"><div class="quote_wrapper_person-name--mobile">Matias Di Giovanni</div><div class="quote_wrapper_person-position--mobile">Product Manager at Domain</div></div></div></div><div class="wrapper"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-text_wrapper"><h3 class="switch_column-text_title left">Improve user experience with CSAT surveys</h3><ul role="list" class="switch_column-text_list"><li class="switch_column-text_list_item">Target surveys to gauge <strong>customer satisfaction across the customer journey</strong><br/></li><li class="switch_column-text_list_item"><strong>Measure the quality of your customer service</strong> to provide a frictionless experience<br/></li><li class="switch_column-text_list_item"><strong>Follow up with unsatisfied customers</strong> immediately to reduce churn<br/></li><li class="switch_column-text_list_item">Run regular CSAT surveys and <strong>measure the impact of product changes</strong><br/></li></ul><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a></div></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c211f8ae8773a00675bbce_ilu1%20(6)-min.webp" loading="lazy" width="536" sizes="(max-width: 479px) 100vw, (max-width: 767px) 96vw, (max-width: 991px) 536px, 458px" alt="" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c211f8ae8773a00675bbce_ilu1%20(6)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c211f8ae8773a00675bbce_ilu1%20(6)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c211f8ae8773a00675bbce_ilu1%20(6)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c211f8ae8773a00675bbce_ilu1%20(6)-min.webp 1608w" class="switch_column-image"/></div></div><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c211f96eead0e3db959e7c_ilu2%20(7)-min.webp" loading="lazy" width="536" sizes="(max-width: 479px) 100vw, (max-width: 767px) 96vw, (max-width: 991px) 536px, 458px" alt="" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c211f96eead0e3db959e7c_ilu2%20(7)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c211f96eead0e3db959e7c_ilu2%20(7)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c211f96eead0e3db959e7c_ilu2%20(7)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c211f96eead0e3db959e7c_ilu2%20(7)-min.webp 1608w" class="switch_column-image"/></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-text_wrapper"><h3 class="switch_column-text_title left">Monitor trends with CSAT surveys</h3><ul role="list" class="switch_column-text_list"><li class="switch_column-text_list_item"><strong>Automate recurring surveys</strong> once and collect insights forever<br/></li><li class="switch_column-text_list_item"><strong>Integrate surveys with your tool stack</strong> to trigger follow-up actions in real time</li><li class="switch_column-text_list_item"><strong>Receive a constant stream of new insights</strong> to effectively plan your roadmap<br/></li><li class="switch_column-text_list_item">Analyze <strong>full and partial insights in real time</strong> by applying advanced filters<br/></li></ul><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a></div></div></div><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-text_wrapper"><h3 class="switch_column-text_title left">Engage more users to answer CSAT surveys</h3><ul role="list" class="switch_column-text_list"><li class="switch_column-text_list_item"><strong>Run multichannel surveys</strong> to ensure the consistent customer experience<br/></li><li class="switch_column-text_list_item">Add <strong>CSAT survey to email message</strong> so users can quickly submit a rating<br/></li><li class="switch_column-text_list_item">Collect more responses by <strong>timing the CSAT survey perfectly with advanced targeting</strong></li><li class="switch_column-text_list_item"><strong>Optimize the CSAT survey experience</strong> with follow-up questions, survey logic and translations<br/></li></ul><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a></div></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c211f96c291b57a5c390f4_ilu3%20(5)-min.webp" loading="lazy" width="536" sizes="(max-width: 479px) 100vw, (max-width: 767px) 96vw, (max-width: 991px) 536px, 458px" alt="" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c211f96c291b57a5c390f4_ilu3%20(5)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c211f96c291b57a5c390f4_ilu3%20(5)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c211f96c291b57a5c390f4_ilu3%20(5)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c211f96c291b57a5c390f4_ilu3%20(5)-min.webp 1608w" class="switch_column-image"/></div></div></div></div><div class="section-ending-arrow-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6041f94e76a41c6c11c9911f_feature_arrow.svg" loading="lazy" alt="feature-arrow" class="section-ending-arrow"/></div></div></section><section class="section--black"><div class="container_main"><div class="wrapper--center--narrow w-container"><h2 class="h2--center">Close feedback loop with CSAT software in 3 steps</h2><div class="w-layout-grid grid-animation-tab"><a id="hassle-switch" data-group="an" data-target="an1" data-switch="true" href="#" class="switch_tab--light animation_tab active w-node-_1721f615-6ecc-45a3-2b15-0d43145b18ba-8fc0edc8 w-inline-block"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf9a21213f817850e35194_create.svg" loading="eager" alt="" class="switch_button_img--color"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf9a3b13f155ec41a6e4be_create%20(1).svg" loading="eager" alt="" class="switch_button_img--dark"/><div class="switch_button_text">1. Create</div><div class="white_in_shadow"></div></a><a id="custom-switch" data-group="an" data-target="an2" data-switch="true" href="#" class="switch_tab--light animation_tab w-node-_1721f615-6ecc-45a3-2b15-0d43145b18c0-8fc0edc8 w-inline-block"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf9ac538f1f3db8842067a_Group%2011462%20(1).svg" loading="eager" alt="" class="switch_button_img--color"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf9ab7472f9d895d8acb2a_Group%2011462.svg" loading="eager" alt="" class="switch_button_img--dark"/><div class="switch_button_text">2. Analyze</div><div class="white_in_shadow"></div></a><a id="multi-switch" data-target="an3" data-group="an" data-switch="true" href="#" class="switch_tab--light animation_tab w-node-_1721f615-6ecc-45a3-2b15-0d43145b18c6-8fc0edc8 w-inline-block"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf9ae81ebe1384a736f644_Group%2011463.svg" loading="eager" alt="" class="switch_button_img--color"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf9ad5724d8a7e8d13d4b1_Group%2011464.svg" loading="eager" alt="" class="switch_button_img--dark"/><div class="switch_button_text">3. Act</div><div class="white_in_shadow"></div></a></div><div id="an1" data-tab="true" data-group="an" class="switch_tab active"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div data-w-id="1721f615-6ecc-45a3-2b15-0d43145b18d0" data-is-ix2-target="1" class="animation short" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf9d91fcbf28855eecdd6b_csat-step1.json" data-loop="1" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="13.133333333333333" data-duration="0"></div></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-right_wrapper"><h3 class="h3--light">Step 1: Quickly create CSAT surveys</h3><ul role="list" class="switch_column-list--light"><li class="switch_column-item--light">Start from a CSAT survey template. Or build your CSAT survey from scratch<br/></li><li class="switch_column-item--light">Apply branded colors, logo and custom CSS to your CSAT survey</li><li class="switch_column-item--light">Target your CSAT survey on user attributes and triggered actions<br/></li></ul><div class="button-wrapper"><a href="https://panel.survicate.com/signup" class="light-btn-green ml-3 mobile-50 m-0 w-button">Start Free</a></div></div></div></div></div><div id="an2" data-tab="true" data-group="an" class="switch_tab"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div data-w-id="1721f615-6ecc-45a3-2b15-0d43145b18f9" data-is-ix2-target="1" class="animation short" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf9de077d242c996ae3e9e_csat-step3.json" data-loop="1" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="24.416666666666668" data-duration="0"></div></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-right_wrapper"><h3 class="h3--light">Step 3: Act to improve your CSAT rating</h3><ul role="list" class="switch_column-list--light"><li class="switch_column-item--light">Send CSAT scores and comments to customer profiles. Use segmentation to win back unsatisfied customers<br/></li><li class="switch_column-item--light">Increase your ratings on G2, Capterra, AppStore and others by offering all happy customers incentives for a review</li><li class="switch_column-item--light">Send feature requests to Productboard, Mixpanel and Amplitude. Improve your CSAT metric by releasing relevant new features<br/></li></ul><div class="button-wrapper"><a href="https://panel.survicate.com/signup" class="light-btn-green ml-3 mobile-50 m-0 w-button">Start Free</a></div></div></div></div></div><div id="an3" data-tab="true" data-group="an" class="switch_tab"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div data-w-id="1721f615-6ecc-45a3-2b15-0d43145b18e4" data-is-ix2-target="1" class="animation short" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf9dc85d82d36a2141cdcd_csat2-ces2-cx2.json" data-loop="1" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="13.3" data-duration="0"></div></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-right_wrapper"><h3 class="h3--light">Step 2: Analyze customer satisfaction insights</h3><ul role="list" class="switch_column-list--light"><li class="switch_column-item--light">Get an overview of your customer satisfaction over time. Download PDF and PNG graphs for all CSAT results<br/></li><li class="switch_column-item--light">See the most common topics mentioned in the CSAT survey on the automatically generated word cloud<br/></li><li class="switch_column-item--light">Filter your CSAT survey data based on questions, date, custom properties and more<br/></li></ul><div class="button-wrapper"><a href="https://panel.survicate.com/signup" class="light-btn-green ml-3 mobile-50 m-0 w-button">Start Free</a></div></div></div></div></div><div class="quote_wrapper--right"><div class="quote_wrapper--flex"><div class="quote_wrapper_content--right"><div class="quote-text-light">“We started running surveys with Survicate within minutes and within budget, what a great value for money! In the past we needed multiple apps to get customer feedback. Now we have all we need with a single subscription.”</div><div class="quote_person_data_wrapper"><div class="quote_author_data_wrapper"><div class="quote-authote-name-light">Luke Deka</div><div class="quote-authore-position-light">CEO and Founder at Growbots</div></div><a href="#" class="case-study-quote-link-green w-inline-block"><div>Read the case study</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6022601e9ed7dbfbd5af6af5_btn-arrow-white.svg" loading="lazy" alt="" class="image-59"/></a></div></div><div class="quote_wrapper_img--dark--right"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62ced471c246d26dd3558388_luke-min.webp" loading="lazy" sizes="(max-width: 991px) 133px, 214px" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62ced471c246d26dd3558388_luke-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62ced471c246d26dd3558388_luke-min.webp 600w" alt="" class="avatar-light"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6390716ec9e5353eb30f5245_Path%204730%20(1).svg" loading="lazy" alt="" class="auote-img-star"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6390716ec9e5353eb30f5245_Path%204730%20(1).svg" loading="lazy" alt="" class="auote-img-star-mobile"/></div><div class="quote_wrapper_person-data--mobile"><div class="quote-authote-name-light">Luke Deka</div><div class="quote-authore-position-light">CEO and Founder at Growbots</div></div></div></div></div><div class="section-ending-arrow-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60422e2ecaa81156e9acc3aa_try-arrow.svg" loading="lazy" alt="try-arrow" class="section-ending-arrow"/></div></div></section><section class="section--white"><div class="container_main"><div class="wrapper--center--narrow w-container"><h2 class="h2--center">Connect Customer Satisfaction<br/>feedback with your toolstack</h2><div class="switch-wrapper my-5"><div class="buttons-switch-grey"><a id="int-hubspot" data-switch="true" data-group="co" data-target="co1" href="#" class="switch--light active w-button">Customer Service</a><a id="int-intercom" data-switch="true" data-group="co" data-target="co2" href="#" class="switch--light w-button">Session recording</a><a id="int-slack" data-switch="true" data-group="co" data-target="co3" href="#" class="switch--light w-button">Collaboration</a><a id="int-saleforce" data-switch="true" data-group="co" data-target="co4" href="#" class="switch--light w-button">Data Enrichment</a><a id="int-productboard" data-switch="true" data-group="co" data-target="co5" href="#" class="switch--light w-button">Product management</a></div></div><div id="co1" data-tab="true" data-group="co" class="switch_tab active"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c9500c505242b9f9ab_customer%20service%20(3)-min%20(1).webp" loading="lazy" width="536" sizes="(max-width: 479px) 100vw, (max-width: 767px) 96vw, (max-width: 991px) 536px, 458px" alt="" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c9500c505242b9f9ab_customer%20service%20(3)-min%20(1)-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c9500c505242b9f9ab_customer%20service%20(3)-min%20(1)-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c9500c505242b9f9ab_customer%20service%20(3)-min%20(1)-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c9500c505242b9f9ab_customer%20service%20(3)-min%20(1).webp 1608w" class="switch_column-image"/></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-text_wrapper"><h3 class="switch_column-text_title">Automate CSAT surveys and follow-up actions</h3><ul role="list" class="switch_column-text_list"><li class="switch_column-text_list_item">Send CSAT surveys after the Support ticket is closed<br/></li><li class="switch_column-text_list_item">Trigger follow-up email to the respondent once the answer is submitted<br/></li><li class="switch_column-text_list_item">Filter survey responses by data from your CRM<br/></li></ul><div class="div-block-71"><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a></div></div></div></div></div><div id="co2" data-group="co" data-tab="true" class="switch_tab"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c13036f38e4581a989_session-recording%20(5)-min.webp" loading="lazy" width="536" sizes="100vw" alt="" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c13036f38e4581a989_session-recording%20(5)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c13036f38e4581a989_session-recording%20(5)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c13036f38e4581a989_session-recording%20(5)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c13036f38e4581a989_session-recording%20(5)-min-p-1600.webp 1600w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c13036f38e4581a989_session-recording%20(5)-min.webp 2144w" class="switch_column-image"/></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-text_wrapper"><h3 class="switch_column-text_title">Optimize user journey</h3><ul role="list" class="switch_column-text_list"><li class="switch_column-text_list_item">Combine feedback with product session recordings<br/></li><li class="switch_column-text_list_item">Filter sessions by survey responses to understand user journey insights<br/></li><li class="switch_column-text_list_item">Determine where and why users encounter friction by combining feedback with user sessions<br/></li></ul><div class="div-block-71"><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a></div></div></div></div></div><div id="co3" data-group="co" data-tab="true" class="switch_tab"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9b03036f38e458193e0_collaboration%20(5)-min.webp" loading="lazy" width="536" sizes="100vw" alt="" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9b03036f38e458193e0_collaboration%20(5)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9b03036f38e458193e0_collaboration%20(5)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9b03036f38e458193e0_collaboration%20(5)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9b03036f38e458193e0_collaboration%20(5)-min.webp 1608w" class="switch_column-image"/></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-text_wrapper"><h3 class="switch_column-text_title">Discuss CSAT insights with the team</h3><ul role="list" class="switch_column-text_list"><li class="switch_column-text_list_item">Discuss CSAT insights with the team<br/></li><li class="switch_column-text_list_item">Discuss new ideas based on user feedback from web user experience form<br/></li><li class="switch_column-text_list_item">Share survey results with the team on Google Sheets updated in real-time<br/></li></ul><div class="div-block-71"><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a></div></div></div></div></div><div id="co4" data-group="co" data-tab="true" class="switch_tab"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9a7c11009bfb18b755f_data%20(5)-min.webp" loading="lazy" width="536" sizes="100vw" alt="" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9a7c11009bfb18b755f_data%20(5)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9a7c11009bfb18b755f_data%20(5)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9a7c11009bfb18b755f_data%20(5)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9a7c11009bfb18b755f_data%20(5)-min.webp 1608w" class="switch_column-image"/></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-text_wrapper"><h3 class="switch_column-text_title">Send CSAT survey responses to any tools you use</h3><ul role="list" class="switch_column-text_list"><li class="switch_column-text_list_item">Set custom automation with Zapier integration<br/></li><li class="switch_column-text_list_item">Send automatically triggered notifications whenever respondents interact with your surveys<br/></li><li class="switch_column-text_list_item">Build custom integrations with your CRM, database or in-house solutions<br/></li></ul><div class="div-block-71"><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a></div></div></div></div></div><div id="co5" data-group="co" data-tab="true" class="switch_tab"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c99b8ce8ed332644d1f4_product%20(1)-min.webp" loading="lazy" width="536" sizes="100vw" alt="" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c99b8ce8ed332644d1f4_product%20(1)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c99b8ce8ed332644d1f4_product%20(1)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c99b8ce8ed332644d1f4_product%20(1)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c99b8ce8ed332644d1f4_product%20(1)-min.webp 1608w" class="switch_column-image"/></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-text_wrapper"><h3 class="switch_column-text_title">Analyze product feedback faster</h3><ul role="list" class="switch_column-text_list"><li class="switch_column-text_list_item">Send feature requests from CSAT surveys to Productboard as notes<br/></li><li class="switch_column-text_list_item">Analyze the feedback in Productboard and identify low-hanging fruits<br/></li><li class="switch_column-text_list_item">Blend CSAT survey responses with your other data sources in Productboard, Amplitude or Mixpanel<br/></li></ul><div class="div-block-71"><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a></div></div></div></div></div><div class="quote_wrapper--right"><div class="quote_wrapper--flex"><div class="quote_wrapper_content--right"><div class="quote_text">“I love how the Survicate & Slack integration helps my team receive CSAT and NPS responses in real time and follow up immediately if needed. These responses are fed directly from the integration Survicate has with Zendesk!”</div><div class="quote_person_data_wrapper"><div class="quote_author_data_wrapper"><div class="quote_wrapper_person-name--mobile"><strong>Brandon Zisa</strong></div><div class="quote_wrapper_person-position--mobile">Director of Client Success at Vestwell</div></div><a href="#" class="case-study-quote-link-green w-inline-block"><div>Read the case study</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6022601e9ed7dbfbd5af6af5_btn-arrow-white.svg" loading="lazy" alt="" class="image-59"/></a></div></div><div class="quote_wrapper_img--dark--right"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6405a4bc63397a3b1efad1dd_Ellipse%2067.webp" loading="lazy" alt="" class="quote_wrapper_avatar--dark ml-2"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63edfd32e1dd2c4a44daeae4_Path%204730.svg" loading="lazy" alt=""/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6390716ec9e5353eb30f5245_Path%204730%20(1).svg" loading="lazy" alt="" class="auote-img-star-mobile"/></div><div class="quote_wrapper_person-data--mobile"><div class="quote_wrapper_person-name--mobile"><strong>Brandon Zisa</strong></div><div class="quote_wrapper_person-position--mobile">Director of Client Success at Vestwell</div></div></div></div></div><div class="section-ending-arrow-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6040d1d5649ec7b5e533bed0_attribute_section_arrow.svg" loading="lazy" alt="attribute_section_arrow" class="section-ending-arrow"/></div></div></section><div class="section--grey"><div class="container_main"><div class="wrapper--center--narrow w-container"><div class="seo-wrapper"><h2 class="h2--center">Optimize user journey with CSAT surveys</h2><div class="text--normal--center">Gain invaluable insights into customer satisfaction and enhance your business performance. By deploying CSAT surveys, you can collect feedback directly from users by asking one simple question: ‘How satisfied are you with your experience?’. Target surveys across the user journey to optimize the whole experience.</div></div><div class="columns_tab_wrapper"><div class="columns_tab_col_1"><div class="tab_col_item active"><div class="white-insert-shadow-integration"></div><div class="tab_col_item_header_wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6474aa10019653be211d258e_Icon%20(4).webp" loading="lazy" width="32" alt=""/><div class="tab_col_item_title_wrapper"><div class="tab_col_item_title">Website optimization</div><div class="icon-11 w-icon-dropdown-toggle"></div></div></div><div class="tab_col_item_text_wrapper"><div class="tab_col_tem_text">Address users’ concerns like slow page load times, broken links, or other technical issues. Make it easy for visitors to navigate your website and find what they need. Track website performance with user feedback.</div></div></div><div class="tab_col_item"><div class="white-insert-shadow-integration"></div><div class="tab_col_item_header_wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6474aa27b3a19c562838056b_Icon%20(5).webp" loading="lazy" width="32" alt=""/><div class="tab_col_item_title_wrapper"><div class="tab_col_item_title">Onboarding assessment</div><div class="icon-11 w-icon-dropdown-toggle"></div></div></div><div class="tab_col_item_text_wrapper"><div class="tab_col_tem_text">Survey new customers to learn more about their experience. Identify friction points in the early stages of customer onboarding. Prevent customer frustration and decrease churn. Send CSAT surveys after onboarding and crucial milestones. Track how engaged and satisfied your customers are and if they plan to stay longer.</div></div></div><div class="tab_col_item"><div class="white-insert-shadow-integration"></div><div class="tab_col_item_header_wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef3900737edf0c9ba2559_Exclude.svg" loading="lazy" width="32" alt=""/><div class="tab_col_item_title_wrapper"><div class="tab_col_item_title">Customer service assessment</div><div class="icon-11 w-icon-dropdown-toggle"></div></div></div><div class="tab_col_item_text_wrapper"><div class="tab_col_tem_text">Monitor your CS team's performance. Use insights from CSAT surveys to improve processes or motivate your team. Understand your customer satisfaction by asking them: ‘How satisfied are you with our response?’ after every closed ticket or ‘How satisfied are you with this self-service option?’ when someone visits Help Center. Launch surveys on the website, via email or in-product with one CSAT tool.</div></div></div></div><div class="columns_tab_col_2"><div class="tab_col_item"><div class="white-insert-shadow-integration"></div><div class="tab_col_item_header_wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/642bf59beb6485be7bb5903b_Icon%20(1).webp" loading="lazy" width="32" alt=""/><div class="tab_col_item_title_wrapper"><div class="tab_col_item_title">Post-purchase satisfaction</div><div class="icon-11 w-icon-dropdown-toggle"></div></div></div><div class="tab_col_item_text_wrapper"><div class="tab_col_tem_text">Send email CSAT surveys after completed orders. Learn what can be improved and predict future purchase intent with follow-up questions. Ask your customers: ‘How satisfied are you with your purchase experience?’ to collect continuous feedback on the quality of your product or service.</div></div></div><div class="tab_col_item active"><div class="white-insert-shadow-integration"></div><div class="tab_col_item_header_wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6405c47e59ee2c4d56fb63c9_audience.webp" loading="lazy" width="32" alt=""/><div class="tab_col_item_title_wrapper"><div class="tab_col_item_title">User experience feedback</div><div class="icon-11 w-icon-dropdown-toggle"></div></div></div><div class="tab_col_item_text_wrapper"><div class="tab_col_tem_text">Evaluate different areas of your product. Identify what causes customer frustration and what your customers love with customer satisfaction software. Improve overall customer experience by running continuous CSAT surveys. Use events and attributes to ask the right audience at the right time to rate your features, a trial period or a subscription.</div></div></div></div></div></div></div><div class="section-ending-arrow-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6041f94e76a41c6c11c9911f_feature_arrow.svg" loading="lazy" alt="feature-arrow" class="section-ending-arrow"/></div></div><div class="section--white"><div class="container_main"><div class="wrapper--center--extra-narrow"><h2 class="h2--center"><strong>Customer Satisfaction Surveys FAQs</strong></h2><div class="faq_shown"><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="b70a062b-eabf-2d6b-a38a-36955f217b6e" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title">What is Customer Satisfaction Survey and why are they important?</h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p>Customer Satisfaction Survey is a questionnaire designed to gather feedback from customers about their experience with a product, service, or overall interaction with a company. These surveys are essential as they provide valuable insights into customer sentiment, expectations, and overall satisfaction levels. By understanding customer feedback, businesses can make data-driven decisions to improve their offerings and enhance customer loyalty.<br/>Measuring overall satisfaction is crucial for businesses as it directly impacts their success. Satisfied customers are more likely to become repeat buyers, refer others, and positively influence your brand's reputation. By consistently measuring overall satisfaction, businesses can stay competitive and adapt to evolving customer expectations.</p><p>You can create customized customer feedback surveys to measure customer satisfaction with Survicate. To get more actionable feedback, you can combine it with NPS and Customer Effort Score Research. A complete customer feedback program will let you fully understand customer satisfaction and increase customer happiness. Measure customer satisfaction metrics and analyze customer satisfaction survey results in one tool to work more efficiently.</p></div></nav></div><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="b70a062b-eabf-2d6b-a38a-36955f217b90" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title"><strong>How does a Customer Satisfaction Survey help evaluate customer experiences?</strong> </h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p>Creating Customer Satisfaction Surveys gives you a complete understanding of the level of satisfaction of customers and customer experience. You can evaluate particular aspects of your business, whether a recent purchase, customer service experience, or website usability. Through well-crafted customer feedback survey questions, companies can quantitatively assess customer satisfaction, track changes over time, and identify areas for improvement.</p><p>Consider using Customer Satisfaction Survey questions such as:</p><ul role="list"><li>How satisfied are you with our product/service?</li><li>How likely are you to recommend us to others? (Net Promoter Score - NPS)</li><li>What aspects of our service met your expectations?</li><li>How can we improve your experience with our company?</li></ul><p>Survicate lets you add up to 120 survey questions to collect extensive customer satisfaction data you can use to improve internal processes or guide your roadmap.Browse through 400+ of our customer satisfaction survey templates and start to measure customer satisfaction, customer effort score and insights about your product or service today, for free! Customer Satisfaction Survey templates offer pre-designed question formats and structures, saving time and effort in creating surveys from scratch. Using templates ensures consistency in data collection and analysis, making comparing results across different surveys and time periods easier.</p></div></nav></div><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="b70a062b-eabf-2d6b-a38a-36955f217b9d" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title">How often should I conduct Customer Satisfaction Survey?</h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p>The frequency of conducting Customer Satisfaction Survey depends on your business's needs and customer engagement levels. For businesses with a high volume of transactions or interactions, more frequent surveys (monthly or quarterly) may be suitable. However, for businesses with lower engagement, conducting surveys annually or semi-annually might be more appropriate.<br/>By measuring customer satisfaction levels regularly, you can ensure you're always up to date with customer insights which increases customer satisfaction score over time.</p></div></nav></div><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="b70a062b-eabf-2d6b-a38a-36955f217ba8" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title"><strong>Can Customer Satisfaction Surveys help businesses retain existing customers?</strong></h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p>Absolutely! Customer Satisfaction Survey provide valuable feedback from existing customers, enabling companies to address concerns promptly and meet their needs effectively. By continuously monitoring customer satisfaction, businesses can improve retention rates and prevent customer churn.</p><p>Remember, incorporating Customer Satisfaction Surveys into your business strategy is essential for understanding the customer journey, enhancing loyalty, and continuously improving your products and services to increase customer satisfaction across the customer journey. </p><p>‍</p><p>Customer service representatives play a vital role in the administration of the Customer Satisfaction Survey. They interact with customers directly and may be responsible for distributing surveys and encouraging participation. Additionally, customer service representatives often handle customer inquiries or complaints, providing an opportunity to collect valuable feedback.</p><p>A proactive customer service team can significantly impact Customer Satisfaction Survey impact and address raised issues before they escalate. By being attentive and responsive to customer needs, a proactive team can create positive experiences that lead to higher satisfaction levels and improved survey responses.</p></div></nav></div><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="b70a062b-eabf-2d6b-a38a-36955f217bb3" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title"><strong>What role does Customer Satisfaction Survey play in improving customer loyalty?</strong> </h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p>Customer Satisfaction Survey plays a critical role in enhancing customer loyalty. By listening to customers and acting on their feedback, businesses can address concerns, exceed expectations, and build stronger relationships. Satisfied customers are more likely to remain loyal, make repeat purchases, and become brand advocates.</p></div></nav></div><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="b70a062b-eabf-2d6b-a38a-36955f217bbe" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title"><strong>How can Customer Satisfaction Surveys improve the customer journey?</strong> </h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p>Customer Satisfaction Surveys help businesses identify pain points and opportunities for improvement throughout the customer journey. Companies can make targeted enhancements to create a seamless and satisfactory customer experience by understanding customer feedback at various touchpoints.</p></div></nav></div></div><div class="faq_hidden"><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="b70a062b-eabf-2d6b-a38a-36955f217bd9" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title"><strong>How do Customer Satisfaction Surveys differ from Customer Feedback collection?</strong> </h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p>While Customer Satisfaction Survey focus on quantitatively measuring satisfaction levels, Customer Feedback collection involves gathering qualitative insights from customers. Feedback can be obtained through various channels like customer service interactions, online reviews, and social media. Both approaches are valuable in understanding the customer perspective and improving the overall customer experience.Customer Satisfaction Survey can provide insights into customers' expectations and whether those expectations are being met. By measuring customer satisfaction through survey feedback, businesses can make necessary adjustments in their offerings and communication to set more realistic and achievable customer expectations.</p></div></nav></div><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="b70a062b-eabf-2d6b-a38a-36955f217be4" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title"><strong>What is the difference between Customer Effort Score (CES) and Customer Satisfaction Score (CSAT)?</strong></h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p>While both CES and CSAT measure aspects of customer experience, they focus on different elements. CSAT gauges overall satisfaction with a specific interaction or experience, usually on a scale of 1-3 or 1-7. On the other hand, CES evaluates the effort customers have to put forth to achieve their goals, emphasizing ease and simplicity.</p></div></nav></div><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="b70a062b-eabf-2d6b-a38a-36955f217bf7" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title"><strong>What is the significance of Net Promoter Score (NPS) alongside Customer Satisfaction Surveys?</strong></h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p> Net Promoter Score (NPS) is a complementary metric to Customer Satisfaction Surveys. NPS focuses on measuring customer loyalty and their likelihood to recommend a company to others. By combining NPS with Customer Satisfaction Surveys, businesses gain a comprehensive view of customer sentiment and loyalty, enabling them to create effective retention strategies.</p></div></nav></div></div><div data-w-id="b70a062b-eabf-2d6b-a38a-36955f217c0a" class="faq-btn-wrapper"><div class="pricng-faq-show-more-2">See more questions</div><div class="pricng-faq-less-2">Hide some questions</div></div></div></div><div class="section-ending-arrow-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6040d1d5649ec7b5e533bed0_attribute_section_arrow.svg" loading="lazy" alt="attribute_section_arrow" class="section-ending-arrow-template"/></div></div><section class="section-tryit section--team"><div class="container_main"><div class="wrapper--center--narrow w-container"><h2 class="h2--center">We’re here to support you <br/>along the way</h2><div class="btn_wrapper--center margin_t--0"><a href="https://panel.survicate.com/signup" class="primary-btn-green w-button">Sign Up Free</a><div class="light-btn-green-book-demo w-embed"> <a href="#" class="book-demo-btn light-btn-green" onclick="Calendly.initPopupWidget({url: 'https://calendly.com/d/3fc-t76-vqq?hide_gdpr_banner=1&primary_color=5f10f5'});return false;">Book a Call</a> </div></div><div class="bulletpoint_list_wrapper--light"><div class="w-layout-grid advantages-grid"><ul id="w-node-_0f3167e1-20d0-b4dd-e23c-8e13b698804a-b698803b" role="list" class="list-col-1"><li class="list_item--light">human live chat support, no bots<br/></li></ul><ul id="w-node-_0f3167e1-20d0-b4dd-e23c-8e13b698804e-b698803b" role="list" class="list-col-2"><li class="list_item--light">97% satisfaction rate<br/></li></ul><ul id="w-node-_0f3167e1-20d0-b4dd-e23c-8e13b6988052-b698803b" role="list" class="list-col-3"><li class="list_item--light">2 minutes first response<br/></li></ul></div></div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66cdc31d9199e40ba693cf31_team-photo.webp" 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