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To be clear: the phrase “all claims and disputes” also includes claims and disputes that arose between us before the effective date of these Terms. In addition, all disputes concerning the arbitrability of a claim (including disputes about the scope, applicability, enforceability, revocability, or validity of the Arbitration Agreement) shall be decided by the arbitrator, except as expressly provided below.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"b. Informal Dispute Resolution First. We want to address any disputes without needing arbitration. If you have a dispute with Snap that is subject to arbitration, then prior to initiating arbitration, you agree to mail an individualized request (“Pre-Arbitration Demand”) to Snap Inc., ATTN: Litigation Department, 3000 31st Street, Santa Monica, CA 90405 so that we can work together to resolve the dispute. 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You agree that compliance with this subsection is a condition precedent to commencing arbitration, and that the arbitrator shall dismiss any arbitration filed without fully and completely complying with these informal dispute resolution procedures. Notwithstanding any other provision of this Agreement, the Arbitration Agreement or ADR Services’ Rules, the party against whom an arbitration has been filed has the right to seek a judicial declaration in court regarding whether the arbitration should be dismissed for failure to comply with the informal dispute resolution process set forth in this subsection. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"c. Arbitration Rules. The Federal Arbitration Act, including its procedural provisions, governs the interpretation and enforcement of this dispute-resolution provision, and not state law. If, after completing the informal dispute resolution process described above, you or Snap wishes to initiate arbitration, the arbitration will be conducted by ADR Services, Inc. (“ADR Services”) (","nodeType":"text"},{"data":{"uri":"https://www.adrservices.com/"},"content":[{"data":{},"marks":[],"value":"https://www.adrservices.com/","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"). If ADR Services is not available to arbitrate, the arbitration will be conducted by National Arbitration and Mediation (“NAM) (","nodeType":"text"},{"data":{"uri":"https://www.namadr.com/"},"content":[{"data":{},"marks":[],"value":"https://www.namadr.com/","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"). The rules of the arbitral forum will govern all aspects of this arbitration, except to the extent those rules conflict with these Terms. The arbitration will be conducted by a single neutral arbitrator. Any claims or disputes where the total amount sought is less than $10,000 USD may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief. For claims or disputes where the total amount sought is $10,000 USD or more, the right to a hearing will be determined by the arbitral forum’s rules. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"d. Additional Rules for Non-appearance Arbitration. If non-appearance arbitration is elected, the arbitration will be conducted by telephone, online, written submissions, or any combination of the three; the specific manner will be chosen by the party initiating the arbitration. 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The arbitrator will issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and Snap.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"g. Settlement Offers and Offers of Judgement. At least ten (10) calendar days before the date set for the arbitration hearing, you or Snap may serve a written offer of judgment on the other party to allow judgment on specified terms. If the offer is accepted, the offer with proof of acceptance shall be submitted to the arbitration provider, who shall enter judgment accordingly. If the offer is not accepted prior to the arbitration hearing or within thirty (30) calendar days after it is made, whichever is first, it shall be deemed withdrawn and cannot be given as evidence in the arbitration. If an offer made by one party is not accepted by the other party, and the other party fails to obtain a more favorable award, the other party shall not recover their post-offer costs and shall pay the offering party’s costs (including all fees paid to the arbitral forum) from the time of the offer.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"h. Waiver of Jury Trial. YOU AND SNAP WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Snap are instead electing to have claims and disputes resolved by arbitration. 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California Residents","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"If you are a California resident, in accordance with Cal. Civ. 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Final Terms","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"These Terms, including the additional terms referenced in Section 3, make up the entire agreement between you and Snap, and supersede any prior agreements. These Terms do not create or confer any third-party beneficiary rights. If we do not enforce a provision in these Terms, it will not be considered a waiver of our rights to enforce these Terms. We reserve the right to transfer our rights under these Terms and provide the Services using another entity, provided that entity upholds these Terms. You may not transfer any of your rights or obligations under these Terms without our consent. We reserve all rights not expressly granted to you. 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Contact Us","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Snap welcomes comments, questions, concerns, or suggestions. You can contact us or get support ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://help.snapchat.com/hc/requests/new"},"content":[{"nodeType":"text","value":"here","marks":[],"data":{}}]},{"nodeType":"text","value":".","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Snap Inc. is located in the United States at 3000 31st Street, Santa Monica, California 90405.\n\n\n","marks":[],"data":{}}]},{"nodeType":"hr","data":{},"content":[]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}}]}]},"links":{"__typename":"ContentBodyLinks","entries":{"__typename":"ContentBodyEntries","block":[],"inline":[],"hyperlink":[]},"assets":{"__typename":"ContentBodyAssets","block":[],"hyperlink":[]}}}},"Block:pXpinWoryxLPwfy6djWMA":{"__typename":"Block","sys":{"__ref":"Sys:pXpinWoryxLPwfy6djWMA"},"contentsCollection({\"limit\":15})":{"__typename":"BlockContentsCollection","items":[{"__ref":"Content:1sYWoijWBAKTaHFzYzF8lv"},{"__ref":"Content:4NxTM7lWPpILjCb4lBmmns"},{"__ref":"Content:4lebC8nfCnziIT8LywODAh"},{"__ref":"Content:2nRGfSYku8koCvjsfPzDee"},{"__ref":"Content:4PlaBR07WTeYDtYw6zNUpW"},{"__ref":"Content:1RrojVK6yPfGWlVLFILjPG"},{"__ref":"Content:6gP4BGMxbCsul91pMzaJ8u"},{"__ref":"Content:6qW12neAD5oCGz0ZzJ35gb"},{"__ref":"Content:yOS3S7uORQbZefQkyJvOx"},{"__ref":"Content:3WzsQXFCo0btNeRw4pdhhZ"},{"__ref":"Content:7AOZp1bmq7I5RkMA1huOPz"}]},"anchorId":null,"theme":null,"backgroundColor":null,"backgroundMediaV2":null,"showCurtain":null,"eyebrow":null,"title":null,"subtitle":null,"titleAlignment":null,"titleAlignmentMobile":null,"maxColumns":1,"isNarrow":true,"widthStyle":null,"fullHeight":null,"callsToActionCollection({\"limit\":9})":{"__typename":"BlockCallsToActionCollection","items":[]}},"Sys:pqzYcDdgUpYRpiwwjsdnv":{"__typename":"Sys","id":"pqzYcDdgUpYRpiwwjsdnv"},"Sys:4X6CJlUsYivzkjegcLURs6":{"__typename":"Sys","id":"4X6CJlUsYivzkjegcLURs6"},"Content:4X6CJlUsYivzkjegcLURs6":{"__typename":"Content","sys":{"__ref":"Sys:4X6CJlUsYivzkjegcLURs6"},"title":null,"subtitle":null,"callsToActionCollection({\"limit\":3})":{"__typename":"ContentCallsToActionCollection","items":[]},"showVideoControls":null,"mediaWrap":null,"layout":null,"mediaDirection":null,"titleAlignment":null,"titleAlignmentMobile":null,"bodyAlignment":null,"bodyAlignmentMobile":null,"useHeadingTagsForBody":false,"collapseMobileTable":false,"showFullResolutionMedia":null,"displayOn":null,"theme":null,"backgroundColor":null,"anchorId":null,"asset":null,"animationsCollection({\"limit\":6})":{"__typename":"ContentAnimationsCollection","items":[]},"body":{"__typename":"ContentBody","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Welcome!","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"We’ve drafted these Terms of Service (which we call the “Terms”) so you’ll know the rules that govern our relationship with you as a user of Snapchat, Bitmoji, or any of our other products or services that are subject to them, such as My AI, (which we refer to collectively as the “Services”). 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There’s a good reason for that: these Terms form a legally binding contract between you and Snap Group Limited (“Snap”). So please read them carefully.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"In order to use our Services, you must accept these Terms (and any other notice or consent), which are presented to you when you first open the Service. If so, Snap grants you a non-assignable, non-exclusive, revocable, and non-sublicensable licence to use the Services in accordance with these Terms and our policies. Of course, if you don’t accept them, then don’t use the Services.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"These Terms apply if you live outside the United States or if your principal place of business is outside of the United States. 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You agree that, if we cancel your purchase, your sole and exclusive remedy is either that we or the relevant Purchase Provider: (i) will issue a credit to the payment method used for that Paid Feature purchase; or (ii) won't charge you for the purchase. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"d. By submitting an order, you authorize Snap or the relevant Purchase Provider to: (i) use information you submit to charge your card or other payment method for the price of the Paid Feature you purchased, in addition to any taxes, fees and charges as described in these Snap Paid Features Terms; and (ii) where you have purchased or activated a Paid Subscription, store and continue billing your chosen payment method without the need for you to re-enter your payment details each time, to avoid interruption of the Paid Subscription. If you use a Purchase Provider to complete you purchase, Snap may receive information about the transaction such as when it was made, when a Paid Subscription is set to expire or auto-renew, which Purchase Provider you used to purchase the Paid Feature, and other relevant information. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"e. If your purchase of a Paid Feature is subject to taxes, you agree to pay the cost of the Paid Feature, plus applicable taxes (including national, state or local sales, use, value added or similar taxes or fees payable in connection with your Paid Feature purchase), fees and charges at the rates in effect when the fees and charges were incurred, free of any withholding or deduction for taxes. Depending on how you purchase the Paid Feature, your Purchase Provider may remit those taxes to the appropriate taxing authority. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"f. Your payment card issuer agreement governs your use of your designated card and you must refer to your agreement with that party, and not these Snap Paid Features Terms, to determine the rights and liabilities as between you and them. If you purchase a Paid Feature through a Purchase Provider then their terms and policies also govern your purchase of that Paid Feature. Where the Purchase Provider’s terms are inconsistent with any of the terms set out in these Snap Paid Features Terms, the Purchase Provider’s terms will control solely with respect to any payment-related terms.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"In summary: To purchase a Paid Feature, you need a Snapchat account. You are solely responsible for your account and any activity through it. If you pay for your subscription using a third-party platform (such as an app store), their terms will apply to your payments in addition to these Paid Features Terms, and you may need to contact them in the event of any payment issues.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"links":{"__typename":"ContentBodyLinks","entries":{"__typename":"ContentBodyEntries","block":[],"inline":[],"hyperlink":[]},"assets":{"__typename":"ContentBodyAssets","block":[],"hyperlink":[]}}}},"Sys:50QL43SQbUC7YL9ljXnYcu":{"__typename":"Sys","id":"50QL43SQbUC7YL9ljXnYcu"},"Content:50QL43SQbUC7YL9ljXnYcu":{"__typename":"Content","sys":{"__ref":"Sys:50QL43SQbUC7YL9ljXnYcu"},"title":null,"subtitle":null,"callsToActionCollection({\"limit\":3})":{"__typename":"ContentCallsToActionCollection","items":[]},"showVideoControls":null,"mediaWrap":null,"layout":null,"mediaDirection":null,"titleAlignment":null,"titleAlignmentMobile":null,"bodyAlignment":null,"bodyAlignmentMobile":null,"useHeadingTagsForBody":false,"collapseMobileTable":false,"showFullResolutionMedia":null,"displayOn":null,"theme":null,"backgroundColor":null,"anchorId":null,"asset":null,"animationsCollection({\"limit\":6})":{"__typename":"ContentAnimationsCollection","items":[]},"body":{"__typename":"ContentBody","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"3. Snapchat+ and other Paid Subscriptions","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"a. This section applies to your purchase and use of any Paid Feature which is delivered to you as a subscription service (“Paid Subscription”). Paid Subscriptions may provide access to certain features, functionality or other benefits to further enhance your experience on our Services (for example, Snapchat+). ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"b. Unless stated otherwise, Paid Subscriptions may be available on a monthly or an annual basis as set out on the order page. Monthly subscriptions start on the date of purchase and continue on a rolling monthly basis until cancelled in accordance with these Snap Paid Features Terms. Annual subscriptions start on the date of purchase and continue for an initial fixed period of one year, renewing for additional periods of one year unless cancelled in accordance with these Snap Paid Features Terms. Payments for each monthly or annual subscription period are payable at the start of the subscription period.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"c. Unless cancelled or terminated in accordance with these Snap Paid Features Terms, you agree that your Paid Subscriptions will automatically renew for subsequent periods of the same length as the initial period of the subscription plan you selected at the point of purchase. You expressly authorize us or your Payment Provider to charge your selected initial payment method (e.g., credit card) automatically at the start of each renewal billing period at the then-current rates until your Paid Subscription is cancelled or terminated in accordance with these Snap Paid Features Terms. The price at renewal will be the then-current price of the subscription, which will be notified to you prior to renewal.","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":" ","nodeType":"text"},{"data":{},"marks":[],"value":"If your original payment method is declined when a renewal payment is requested, your Paid Subscription will be cancelled at the end of the then-current billing period. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"d. ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"To avoid your Paid Subscription automatically renewing and incurring future subscription charges, you must cancel your Paid Subscription at any time before the date on which your subscription renews through your subscription settings in Snapchat or through the cancellation process offered by the Purchase Provider you used to purchase the Paid Subscription. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"e. If you cancel your Paid Subscription, you will still have access to all of its features through the end of your then-current billing period. Once your current billing period has expired, we will remove your access to and use of any features made available to you as part of your Paid Subscription (including any content or information made available to you in connection with any such features). If you are located in the European Union, Norway or the United Kingdom and you cancel a Paid Subscription during the 14 day cooling-off period where permitted under Section 15, your Paid Subscription will end immediately and you will no longer have access to any of its features and benefits. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"f. If we change the purchase price for a Paid Subscription, we will provide you with reasonable advance notice. Any price change to a Paid Subscription will take effect from the start of the next subscription billing period after the date on which we notified you. If you do not agree with any such price change, you should cancel your Paid Subscription prior to the price change. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"g. The current list of Snapchat+ features and benefits are set out on our ","nodeType":"text"},{"data":{"uri":"https://help.snapchat.com/hc/articles/7121577610900"},"content":[{"data":{},"marks":[{"type":"underline"}],"value":"Snapchat+ support page,","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" although these are subject to change in accordance with Section 11 of these Terms. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"h. If you receive access to a Paid Subscription as a member of a family plan purchased by another account holder, your access to the Paid Subscription will be cancelled if the primary account holder cancels the family plan subscription or their account is otherwise terminated.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"In summary: Paid Subscriptions provide access to features, functionality and benefits which may change over time. Payments auto-renew, unless you decide to cancel. By purchasing a Paid Subscription, you are authorizing automatically recurring payments using the payment method you originally used for initial purchase of your subscription. 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Tokens","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"a. This section applies if you acquire and use Snap Tokens on Snapchat (“Tokens”) through the Snap Token Shop. Tokens can only be purchased or received from Snap and redeemed on Snapchat for digital goods. Tokens have no monetary value (i.e. Tokens are not cash or a cash equivalent), do not constitute currency or property of any type, and cannot be redeemed or exchanged for money. No matter how the Tokens are acquired (e.g. as part of a Promotional Offer, as defined below), they are subject to these Snap Paid Features Terms.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"b. Tokens are non-transferable under any circumstances. You cannot buy, sell, barter, trade or transfer Tokens to any third party, including other Snapchat users (including for money or any other consideration or items of value whether inside or outside of Snapchat), and any such attempted transactions will be null and void and a violation of these Snap Paid Features Terms. You have no property, proprietary, intellectual property, ownership, or monetary interest in Tokens.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"c. You can use the Tokens as soon as you purchase or acquire them, or you can accumulate Tokens in your Snap Tokens Wallet for use at a later date. Your payment will be processed before the Tokens will be added to your Snap Tokens Wallet and are available to be used. If we terminate, suspend or cancel your access to your Snapchat account or Tokens in accordance with these Snap Paid Features Terms, we may also revoke any Tokens in your Snap Tokens Wallet without refund or liability to you. Except as required by applicable law, any unused Tokens will be forfeited to Snap upon termination of your Snapchat account.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"d. Tokens that have been used or redeemed cannot be returned to you, even if that use was not authorized by you. Unless otherwise required by applicable law, digital goods sent in appreciation comments to Snap Stars and all other digital goods are not returnable for any reason after being acquired, consumed or sent. If you have any problems with Tokens you purchased or any digital goods that you received in exchange for Tokens, please contact us as set out in Section 14 below.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"e. Snap may decide, in its sole discretion, to offer free or promotional Tokens on the occurrence of certain events, by asking you to take certain actions, or when you reach certain milestones. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"f. You can only use and redeem Tokens for digital goods on Snapchat. Digital goods constitute a limited right (known as a “license”) to features solely in Snapchat. Your use of any digital goods and any other features enabled by Tokens (including digital gifts to show appreciation to Snap Stars) must always comply with the ","nodeType":"text"},{"data":{"uri":"https://values.snap.com/privacy/transparency/community-guidelines"},"content":[{"data":{},"marks":[{"type":"underline"}],"value":"Community Guidelines","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":". Tokens (and any digital goods redeemed with Tokens) cannot be exchanged for cash or used to purchase or acquire “real world” goods or services and have no value in any venue or application other than Snapchat.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"g. We, and third parties who accept Tokens on Snapchat, may increase or decrease the number of Tokens required for digital goods, withdraw digital goods, and restrict any digital goods at any time, even though such changes may affect the utility of Tokens, or the ability to obtain or retain certain digital goods. You should not rely upon the continued availability of any digital goods. We, and third parties who accept Tokens on Snapchat, reserve the right to change or update the inventory of digital goods at any time without notice, including by removing any digital goods you may have already acquired, without liability to you. Snap reserves all rights, title, and interest in the digital goods and all associated copyrights, trademarks, and other intellectual property rights.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"In summary: Your purchase and use of Tokens is subject to additional terms, so please read this section carefully to see what your rights and obligations are.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"links":{"__typename":"ContentBodyLinks","entries":{"__typename":"ContentBodyEntries","block":[],"inline":[],"hyperlink":[]},"assets":{"__typename":"ContentBodyAssets","block":[],"hyperlink":[]}}}},"Sys:2uXvBloXF6GPBkMuhUpHRd":{"__typename":"Sys","id":"2uXvBloXF6GPBkMuhUpHRd"},"Content:2uXvBloXF6GPBkMuhUpHRd":{"__typename":"Content","sys":{"__ref":"Sys:2uXvBloXF6GPBkMuhUpHRd"},"title":null,"subtitle":null,"callsToActionCollection({\"limit\":3})":{"__typename":"ContentCallsToActionCollection","items":[]},"showVideoControls":null,"mediaWrap":null,"layout":null,"mediaDirection":null,"titleAlignment":null,"titleAlignmentMobile":null,"bodyAlignment":null,"bodyAlignmentMobile":null,"useHeadingTagsForBody":false,"collapseMobileTable":false,"showFullResolutionMedia":null,"displayOn":null,"theme":null,"backgroundColor":null,"anchorId":null,"asset":null,"animationsCollection({\"limit\":6})":{"__typename":"ContentAnimationsCollection","items":[]},"body":{"__typename":"ContentBody","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"5. Snapstreak Restore and other digital services that are performed immediately","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"a. Snapstreak Restore is a digital service that can be purchased in order to restore a Snapstreak that has expired. Delivery and performance of each Snapstreak Restore is completed immediately following purchase and payment processing and therefore cannot be cancelled. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"b. Any other digital services made available by Snap from time to time that are fully performed immediately following purchase and payment processing also cannot be cancelled.\n","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"links":{"__typename":"ContentBodyLinks","entries":{"__typename":"ContentBodyEntries","block":[],"inline":[],"hyperlink":[]},"assets":{"__typename":"ContentBodyAssets","block":[],"hyperlink":[]}}}},"Sys:71PpBfvMc8PC9MQ9RLveCh":{"__typename":"Sys","id":"71PpBfvMc8PC9MQ9RLveCh"},"Content:71PpBfvMc8PC9MQ9RLveCh":{"__typename":"Content","sys":{"__ref":"Sys:71PpBfvMc8PC9MQ9RLveCh"},"title":null,"subtitle":null,"callsToActionCollection({\"limit\":3})":{"__typename":"ContentCallsToActionCollection","items":[]},"showVideoControls":null,"mediaWrap":null,"layout":null,"mediaDirection":null,"titleAlignment":null,"titleAlignmentMobile":null,"bodyAlignment":null,"bodyAlignmentMobile":null,"useHeadingTagsForBody":false,"collapseMobileTable":false,"showFullResolutionMedia":null,"displayOn":null,"theme":null,"backgroundColor":null,"anchorId":null,"asset":null,"animationsCollection({\"limit\":6})":{"__typename":"ContentAnimationsCollection","items":[]},"body":{"__typename":"ContentBody","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"6","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":". Digital content","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"We may make digital content available for purchase through the Services. We will start providing the digital content immediately following completion of your purchase and therefore these purchases cannot be cancelled.\n","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"links":{"__typename":"ContentBodyLinks","entries":{"__typename":"ContentBodyEntries","block":[],"inline":[],"hyperlink":[]},"assets":{"__typename":"ContentBodyAssets","block":[],"hyperlink":[]}}}},"Sys:w8q6HndMsFiFYchWMBYvG":{"__typename":"Sys","id":"w8q6HndMsFiFYchWMBYvG"},"Content:w8q6HndMsFiFYchWMBYvG":{"__typename":"Content","sys":{"__ref":"Sys:w8q6HndMsFiFYchWMBYvG"},"title":null,"subtitle":null,"callsToActionCollection({\"limit\":3})":{"__typename":"ContentCallsToActionCollection","items":[]},"showVideoControls":null,"mediaWrap":null,"layout":null,"mediaDirection":null,"titleAlignment":null,"titleAlignmentMobile":null,"bodyAlignment":null,"bodyAlignmentMobile":null,"useHeadingTagsForBody":false,"collapseMobileTable":false,"showFullResolutionMedia":null,"displayOn":null,"theme":null,"backgroundColor":null,"anchorId":null,"asset":null,"animationsCollection({\"limit\":6})":{"__typename":"ContentAnimationsCollection","items":[]},"body":{"__typename":"ContentBody","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"7. Promotions","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"a. We or our partners may occasionally offer access to Paid Features to you on a promotional basis (for example, without charge or at a discounted rate for a limited period of time) subject to you meeting certain eligibility requirements as determined by Snap or our partners (“Promotional Offer”). We may also make Promotional Offers available to you on the occurrence of certain events or by asking you to take certain actions. 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Where you have activated a Promotional Offer (such as a reduced price or a free trial) for a Paid Subscription then, following the expiry of the period of any Promotional Offer that you redeem, you will automatically be moved to the Paid Subscription you elected at the point of redeeming the Promotional Offer and your designated payment method will be charged for the full Paid Subscription, unless you cancel in accordance with these Snap Paid Features Terms. ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"YOU MUST THEREFORE REMEMBER TO CANCEL YOUR PROMOTIONAL OFFER FOR A PAID SUBSCRIPTION IN ACCORDANCE WITH THESE SNAP PAID FEATURES TERMS BEFORE THE EXPIRY OF THE PROMOTIONAL OFFER; OTHERWISE, YOU AUTHORIZE US OR YOUR PURCHASE PROVIDER TO CHARGE YOUR CREDIT CARD OR OTHER DESIGNATED BILLING METHOD THE FULL FEES FOR THE FOLLOWING BILLING PERIOD(S) UNTIL YOU CANCEL YOUR PAID SUBSCRIPTION IN ACCORDANCE WITH THESE SNAP PAID FEATURES TERMS.","nodeType":"text"},{"data":{},"marks":[],"value":" ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"In summary: Snap may let you access Paid Features for free or with a discount, but remember that if your Promotional Offer is for a Paid Subscription, you will automatically be charged for the subscription when the offer ends.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"links":{"__typename":"ContentBodyLinks","entries":{"__typename":"ContentBodyEntries","block":[],"inline":[],"hyperlink":[]},"assets":{"__typename":"ContentBodyAssets","block":[],"hyperlink":[]}}}},"Sys:2jEaibNhYmW4pAtPJxpx2j":{"__typename":"Sys","id":"2jEaibNhYmW4pAtPJxpx2j"},"Content:2jEaibNhYmW4pAtPJxpx2j":{"__typename":"Content","sys":{"__ref":"Sys:2jEaibNhYmW4pAtPJxpx2j"},"title":null,"subtitle":null,"callsToActionCollection({\"limit\":3})":{"__typename":"ContentCallsToActionCollection","items":[]},"showVideoControls":null,"mediaWrap":null,"layout":null,"mediaDirection":null,"titleAlignment":null,"titleAlignmentMobile":null,"bodyAlignment":null,"bodyAlignmentMobile":null,"useHeadingTagsForBody":false,"collapseMobileTable":false,"showFullResolutionMedia":null,"displayOn":null,"theme":null,"backgroundColor":null,"anchorId":null,"asset":null,"animationsCollection({\"limit\":6})":{"__typename":"ContentAnimationsCollection","items":[]},"body":{"__typename":"ContentBody","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"8. Our cancellation and refund policy","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"a. All sales are final and we do not offer any refunds or credits except as required by applicable law or as otherwise set out in these Snap Paid Features Terms. If you are a consumer located in the European Union, Norway or the United Kingdom, you may have a legal right to cancel the purchase of a Paid Feature and to receive a partial or full refund during an initial 14-day cooling off period. Please see Section 15 for more details about how and when this right applies and any limitations or exclusions that may apply.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"b. Snap reserves the right to immediately suspend, discontinue or terminate your access to Paid Features, partially or fully, at any time and for any reason, at our sole discretion, without prior notice or liability to you, including, without limitation, where: ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"you violate these Snap Paid Features Terms, we terminate or suspend your Snapchat account or we believe that you are engaged in illegal or fraudulent use of the Services (in addition to any remedy that we may have at law or in equity);","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Snap is required to do so by any competent court of law, regulatory authority, or law enforcement agency or continued provision of a Paid Feature to you creates possible risk or legal exposure for Snap;","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"doing so is required for the protection, integrity and/or security of our Services: or","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"our provision of Paid Features (in whole or in part) to you is no longer viable as determined by Snap.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"c. Except as required by applicable law, in the event of our suspension, discontinuance or cancellation of your access to a Paid Feature, no refunds will be provided for any unused Paid Features associated with your account or any partial remaining periods of a Paid Subscription. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"d. You can cancel a Paid Subscription at any time in accordance with Section 3. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"e. Snap does not provide price protection or refunds in the event of a price drop, discount or other promotional offering being made available by us which would reduce the cost of any Paid Feature that you have already purchased. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"In summary: All sales are final and we do not offer refunds or credits except as required by applicable law or as otherwise set out in these Snap Paid Features Terms (including Section 15). 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2px 4px 0 rgba(255, 255, 255, 0.12);--box-shadow-s:0px 4px 8px 0 rgba(255, 255, 255, 0.12);--box-shadow-m:0px 8px 16px 0 rgba(255, 255, 255, 0.12);--box-shadow-l:0px 12px 20px 0 rgba(255, 255, 255, 0.12);--box-shadow-xl:0px 16px 32px 0 rgba(255, 255, 255, 0.12);}.sdsm-tertiary{--background-color:#FFF;--background-image:none;--foreground-color:#000;--action-default-color:#3A3E41;--action-hover-color:#121314;--action-active-color:#000;--box-shadow-xs:0px 2px 4px 0 rgba(0, 0, 0, 0.12);--box-shadow-s:0px 4px 8px 0 rgba(0, 0, 0, 0.12);--box-shadow-m:0px 8px 16px 0 rgba(0, 0, 0, 0.12);--box-shadow-l:0px 12px 20px 0 rgba(0, 0, 0, 0.12);--box-shadow-xl:0px 16px 32px 0 rgba(0, 0, 0, 0.12);}.sdsm-quaternary{--background-color:#F0F1F2;--background-image:none;--foreground-color:#000;--action-default-color:#3A3E41;--action-hover-color:#121314;--action-active-color:#000;--box-shadow-xs:0px 2px 4px 0 rgba(0, 0, 0, 0.12);--box-shadow-s:0px 4px 8px 0 rgba(0, 0, 0, 0.12);--box-shadow-m:0px 8px 16px 0 rgba(0, 0, 0, 0.12);--box-shadow-l:0px 12px 20px 0 rgba(0, 0, 0, 0.12);--box-shadow-xl:0px 16px 32px 0 rgba(0, 0, 0, 0.12);}</style><style data-emotion="marketing-web-emotion 1jmf78b">.sdsm,.sdsm-default{--global-header-bg-color:#FFFC00;--global-header-fg-color:#3A3E41;--global-header-nav-screen-bg-color:#FFF;--global-header-nav-screen-fg-color:#3A3E41;--global-header-item-color:var(--action-default-color);--global-header-item-hover-color:var(--action-hover-color);--global-header-item-active-color:var(--action-active-color);--global-header-navigator-item-color:#3A3E41;--global-header-navigator-item-hover-color:#000000;--global-header-navigator-item-active-color:#000000;}.sdsm-secondary{--global-header-bg-color:#000;--global-header-fg-color:#C7C7CC;--global-header-nav-screen-bg-color:#000;--global-header-nav-screen-fg-color:#C7C7CC;--global-header-item-color:var(--action-default-color);--global-header-item-hover-color:var(--action-hover-color);--global-header-item-active-color:var(--action-active-color);--global-header-navigator-item-color:#D4D5D6;--global-header-navigator-item-hover-color:#E9EAEB;--global-header-navigator-item-active-color:#FFF;}.sdsm-tertiary,.sdsm-quaternary{--global-header-bg-color:#FFF;--global-header-fg-color:#3A3E41;--global-header-nav-screen-bg-color:#FFF;--global-header-nav-screen-fg-color:#3A3E41;--global-header-item-color:var(--action-default-color);--global-header-item-hover-color:var(--action-hover-color);--global-header-item-active-color:var(--action-active-color);--global-header-navigator-item-color:#3A3E41;--global-header-navigator-item-hover-color:#000000;--global-header-navigator-item-active-color:#000000;}</style><style data-emotion="marketing-web-emotion ezk8i5">.sdsm,.sdsm-default,.sdsm-secondary,.sdsm-tertiary,.sdsm-quaternary{--icon-color:var(--foreground-color);}</style><style data-emotion="marketing-web-emotion wydxwh">.sdsm,.sdsm-default,.sdsm-tertiary,.sdsm-quaternary{--icon-button-border-width:2px;--icon-button-fg-color:#FFF;--icon-button-bg-color:#121314;--icon-button-border-color:#FFF;--icon-button-hover-bg-color:#121314;--icon-button-hover-border-color:#FCF000;--icon-button-disabled-bg-color:#F0F1F2;--icon-button-disabled-fg-color:#858D94;--icon-button-disabled-border-color:#C7C7CC;}.sdsm-secondary{--icon-button-border-width:2px;--icon-button-fg-color:#3A3E41;--icon-button-bg-color:#FFF;--icon-button-border-color:#3A3E41;--icon-button-hover-bg-color:#FFF;--icon-button-hover-border-color:#FCF000;--icon-button-disabled-bg-color:#3A3E41;--icon-button-disabled-fg-color:#000000;--icon-button-disabled-border-color:#121314;}</style><style data-emotion="marketing-web-emotion 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data-emotion="marketing-web-emotion bt4sib"></style><style data-emotion="marketing-web-emotion 1xp8zcl">.sdsm,.sdsm-default,.sdsm-tertiary,.sdsm-quaternary{--logo-stroke-color:#000;--logo-fill-color:#FFF;}.sdsm-secondary{--logo-stroke-color:#FFF;--logo-fill-color:#000;}</style><style data-emotion="marketing-web-emotion 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data-emotion="marketing-web-emotion 19v8ft8">.sdsm,.sdsm-default,.sdsm-secondary,.sdsm-tertiary,.sdsm-quaternary{--block-title-color:var(--foreground-color);--block-subtitle-color:var(--foreground-color);--block-eyebrow-color:var(--foreground-color);--block-title-desktop-font-size:var(--h2-desktop-font-size);--block-title-desktop-font-stretch:var(--h2-desktop-font-stretch);--block-title-desktop-font-line-height:var(--h2-desktop-font-line-height);--block-title-mobile-font-size:var(--h2-mobile-font-size);--block-title-mobile-font-line-height:var(--h2-mobile-font-line-height);--block-header-desktop-padding:var(--spacing-m) var(--spacing-xl);--block-header-mobile-padding:var(--spacing-m);--block-boundary-desktop-padding:var(--spacing-xl);--block-boundary-mobile-padding:var(--spacing-m);}</style><style data-emotion="marketing-web-emotion 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10qz76e">.sdsm,.sdsm-default,.sdsm-secondary,.sdsm-tertiary,.sdsm-quaternary{--break-total-desktop-height:96px;--break-half-desktop-height:48px;--break-total-mobile-height:32px;--break-half-mobile-height:16px;}</style><style data-emotion="marketing-web-emotion 1wzehir">.sdsm,.sdsm-default{--side-overlay-bg-color:#F7F8F9;--side-overlay-border-color:#C7C7CC;--side-overlay-fg-color:#000;}.sdsm-secondary{--side-overlay-bg-color:#222425;--side-overlay-border-color:#3A3E41;--side-overlay-fg-color:#FFF;}.sdsm-tertiary{--side-overlay-bg-color:#F7F8F9;--side-overlay-border-color:#E9EAEB;--side-overlay-fg-color:#000;}.sdsm-quaternary{--side-overlay-bg-color:#F7F8F9;--side-overlay-border-color:#C7C7CC;--side-overlay-fg-color:#000;}</style><style data-emotion="marketing-web-emotion 1w3sdft">.sdsm,.sdsm-default,.sdsm-tertiary,.sdsm-quaternary{--hero-subtitle-color:var(--foreground-color);--hero-text-color-curtain-active:#FFF;--hero-title-color:var(--foreground-color);--hero-scroll-button-curtain-active-bg-color:#FFF;--hero-scroll-button-curtain-active-hover-bg-color:#D4D5D6;--hero-scroll-button-curtain-active-fg-color:#000;--hero-scroll-button-curtain-active-hover-fg-color:#000;--hero-scroll-button-bg-color:#000;--hero-scroll-button-hover-bg-color:#3A3E41;--hero-scroll-button-fg-color:#FFF;--hero-scroll-button-hover-fg-color:#FFF;}.sdsm-secondary{--hero-subtitle-color:var(--foreground-color);--hero-text-color-curtain-active:#FFF;--hero-title-color:var(--foreground-color);--hero-scroll-button-curtain-active-bg-color:#FFF;--hero-scroll-button-curtain-active-hover-bg-color:#D4D5D6;--hero-scroll-button-curtain-active-fg-color:#000;--hero-scroll-button-curtain-active-hover-fg-color:#000;--hero-scroll-button-bg-color:#FFF;--hero-scroll-button-hover-bg-color:#D4D5D6;--hero-scroll-button-fg-color:#000;--hero-scroll-button-hover-fg-color:#000;}</style><style data-emotion="marketing-web-emotion 1v6rd1m">.sdsm,.sdsm-default{--carousel-active-dot-color:#000;--carousel-card-bg-color:#FFF;--carousel-card-fg-color:#000;--carousel-inactive-dot-color:rgba(133, 141, 148, 0.50);--carousel-card-box-shadow:var(--box-shadow-l);--carousel-card-landscape-square-desktop-width:364px;--carousel-card-landscape-square-mobile-width:311px;--carousel-card-landscape-square-small-mobile-width:288px;--carousel-card-portrait-desktop-width:257px;--carousel-card-portrait-mobile-width:257px;--carousel-card-desktop-grid-gap:64px;--carousel-card-mobile-grid-gap:16px;}.sdsm-secondary{--carousel-active-dot-color:#FFF;--carousel-card-bg-color:#222425;--carousel-card-fg-color:#FFF;--carousel-inactive-dot-color:rgba(133, 141, 148, 0.50);--carousel-card-box-shadow:0px 0px 0px 0 rgba(0, 0, 0, 0);--carousel-card-landscape-square-desktop-width:364px;--carousel-card-landscape-square-mobile-width:311px;--carousel-card-landscape-square-small-mobile-width:288px;--carousel-card-portrait-desktop-width:257px;--carousel-card-portrait-mobile-width:257px;--carousel-card-desktop-grid-gap:64px;--carousel-card-mobile-grid-gap:16px;}.sdsm-tertiary{--carousel-active-dot-color:#000;--carousel-card-bg-color:#FFF;--carousel-card-fg-color:#000;--carousel-inactive-dot-color:rgba(133, 141, 148, 0.50);--carousel-card-box-shadow:var(--box-shadow-l);--carousel-card-landscape-square-desktop-width:364px;--carousel-card-landscape-square-mobile-width:311px;--carousel-card-landscape-square-small-mobile-width:288px;--carousel-card-portrait-desktop-width:257px;--carousel-card-portrait-mobile-width:257px;--carousel-card-desktop-grid-gap:64px;--carousel-card-mobile-grid-gap:16px;}.sdsm-quaternary{--carousel-active-dot-color:#000;--carousel-card-bg-color:#FFF;--carousel-card-fg-color:#000;--carousel-inactive-dot-color:rgba(133, 141, 148, 0.50);--carousel-card-box-shadow:var(--box-shadow-l);--carousel-card-landscape-square-desktop-width:364px;--carousel-card-landscape-square-mobile-width:311px;--carousel-card-landscape-square-small-mobile-width:288px;--carousel-card-portrait-desktop-width:257px;--carousel-card-portrait-mobile-width:257px;--carousel-card-desktop-grid-gap:64px;--carousel-card-mobile-grid-gap:16px;}</style><style data-emotion="marketing-web-emotion 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