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widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end header --> </div><!--end header wrapper --> <div class="body-container-wrapper"> <div class="body-container container-fluid"> <div class="row-fluid-wrapper row-depth-1 row-number-1 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget " style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1633445482282326" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="ithenticate-hero"> <div class="ithenticate-row"> <div class="col-lg-5 col-md-5 col-sm-6 col-xs-12 ithenticate-hero-text"> <h1 class="hero-title">Contact us</h1> <div class="hero-description"><p class="sales-tag">Sales</p> <p class="request-quote-online"><a href="https://www.turnitin.com/products/ithenticate#signup-form" rel="noopener" target="_blank">Request a quote online</a></p> <p class="phone-number">Phone: <a href="tel:+1-510-764-7610">+1-510-764-7610</a></p> <p class="technical-support-tag">Technical Support</p> <p class="contact-hero-desc">If you are having difficulty using our site or any of our services, please <a href="https://app.ithenticate.com/en_us/login">log in</a> and click on the Help button near the top of any page to fill out a help ticket. HelpDesk services are available Monday through Friday, from 6 AM to 7 PM Pacific Time USA.</p> <p class="contact-hero-helpful">Helpful File to Get Started: <a href="https://help.turnitin.com/ithenticate/ithenticate-user/getting-started/quick-start-guide.htm" rel="noopener" target="_blank">Quick Start Guide</a></p> <p class="contact-hero-email">Email: <a href="mailto:ithsupport@ithenticate.com">ithsupport@ithenticate.com</a></p></div> </div> <div class="col-lg-6 col-md-6 col-sm-6 col-xs-12 ithenticate-hero-image" style="background-image: url(https://www.ithenticate.com/hubfs/ithenticate-new/contact%20hero.png);"></div> </div> </div></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-2 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell help-articles" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-3 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-4 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget " style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1633445261829174" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-header" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_module_1633445261829174_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_header" style="" data-hs-cos-general-type="widget" data-hs-cos-type="header"><h2> Help articles and guidelines</h2></span></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-5 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget " style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1633445267882176" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_1633445267882176_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><p style="text-align: center;">Search our comprehensive site for the launch, integration, and usage information.</p></span></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-6 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget " style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1633445273704178" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="ithenticate-button-wrapper help-article-visit-site"> <a title="Visit the help site" class="ithenticate-button" href="https://help.turnitin.com/Home.htm" target="_blank" rel="nofollow noopener"> Visit the help site </a> </div></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-7 "> <div class="row-fluid "> <div class="span4 widget-span widget-type-custom_widget " style="" data-widget-type="custom_widget" data-x="0" data-w="4"> <div id="hs_cos_wrapper_module_1633445294094183" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="ithenticate-icon-box" style=" background: ; padding: ; text-align: CENTER "> <div class="ithenticate-icon-box-wrapper"> <div class="icon-box-image"> <img src="https://www.ithenticate.com/hubfs/ithenticate-new/for-administrators-1.svg" alt="for-administrators-1" loading="lazy" width="164" height="113" style="max-width: 100%; height: auto;"> </div> <div class="icon-box-text"> <h3 class="icon-box-title">For Administrators</h3> <div class="icon-box-desc"><p>Manage users, apply global settings, run reports, and more.</p></div> <a title="View admin guides" class="ithenticate-button" href="https://help.turnitin.com/ithenticate/ithenticate-administrator/ithenticate-administrator.htm" target="_blank" rel="nofollow noopener"> <div id="hs_cos_wrapper_module_1633445294094183_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_text" data-hs-cos-field="icon_box_content.button.button_text">View admin guides</div> </a> </div> </div> </div></div> </div><!--end widget-span --> <div class="span4 widget-span widget-type-custom_widget " style="" data-widget-type="custom_widget" data-x="4" data-w="4"> <div id="hs_cos_wrapper_module_1633445297880185" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="ithenticate-icon-box" style=" background: ; padding: ; text-align: CENTER "> <div class="ithenticate-icon-box-wrapper"> <div class="icon-box-image"> <img src="https://www.ithenticate.com/hubfs/ithenticate-new/For%20Users%20Icon.svg" alt="For Users Icon" loading="lazy" style="max-width: 100%; height: auto;"> </div> <div class="icon-box-text"> <h3 class="icon-box-title">For Users</h3> <div class="icon-box-desc"><p>Getting started, creating folders, uploading submissions, settings, and the Similarity Report.</p></div> <a title="View user guides" class="ithenticate-button" href="https://help.turnitin.com/ithenticate/ithenticate-user/ithenticate-user.htm" target="_blank" rel="nofollow noopener"> <div id="hs_cos_wrapper_module_1633445297880185_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_text" data-hs-cos-field="icon_box_content.button.button_text">View user guides</div> </a> </div> </div> </div></div> </div><!--end widget-span --> <div class="span4 widget-span widget-type-custom_widget " style="" data-widget-type="custom_widget" data-x="8" data-w="4"> <div id="hs_cos_wrapper_module_1633445302550203" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="ithenticate-icon-box" style=" background: ; padding: ; text-align: CENTER "> <div class="ithenticate-icon-box-wrapper"> <div class="icon-box-image"> <img src="https://www.ithenticate.com/hubfs/ithenticate-new/For%20Developers.svg" alt="For Developers" loading="lazy" width="133" height="113" style="max-width: 100%; height: auto;"> </div> <div class="icon-box-text"> <h3 class="icon-box-title">For Developers</h3> <div class="icon-box-desc"><p>Documentation for Shibboleth Single Sign-On support and API guidance for integrations with Manuscript Tracking Systems (MTS)</p></div> <a title="View developer guides" class="ithenticate-button" href="https://help.turnitin.com/ithenticate/ithenticate-developer/ithenticate-developer.htm" target="_blank" rel="nofollow noopener"> <div id="hs_cos_wrapper_module_1633445302550203_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_text" data-hs-cos-field="icon_box_content.button.button_text">View developer guides</div> </a> </div> </div> </div></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end body --> </div><!--end body wrapper --> <div class="footer-container-wrapper"> <div class="footer-container container-fluid"> <div class="row-fluid-wrapper row-depth-1 row-number-1 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget " style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1633445104389160" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="ithenticate-footer"> <div class="ithenticate-row ithenticate-footer-top"> <div class="col-lg col-md col-sm col-xs ithenticate-footer-cta"> <a title="Buy Credits" class="ithenticate-button" href="https://app.ithenticate.com/signup/individual" target="_blank" rel="nofollow noopener"> <div id="hs_cos_wrapper_module_1633445104389160_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_text" data-hs-cos-field="cta_label">Buy Credits</div> </a> <a title="Talk to an Expert" class="ithenticate-button" href="https://www.turnitin.com/products/ithenticate/contact-sales/" target="_blank" rel="nofollow noopener"> <div id="hs_cos_wrapper_module_1633445104389160_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_text" data-hs-cos-field="cta_label">Talk to an Expert</div> </a> </div> </div> <div class="ithenticate-row ithenticate-footer-bottom"> <div class="col-lg-6 col-md-5 col-sm-5 col-xs-12 ithenticate-footer-logo"> <img src="https://www.ithenticate.com/hs-fs/hubfs/ithenticate-new/iThenticate_petrol_cropped.png?width=275&height=39&name=iThenticate_petrol_cropped.png" alt="iThenticate_petrol_cropped" loading="lazy" width="275" height="39" srcset="https://www.ithenticate.com/hs-fs/hubfs/ithenticate-new/iThenticate_petrol_cropped.png?width=138&height=20&name=iThenticate_petrol_cropped.png 138w, https://www.ithenticate.com/hs-fs/hubfs/ithenticate-new/iThenticate_petrol_cropped.png?width=275&height=39&name=iThenticate_petrol_cropped.png 275w, https://www.ithenticate.com/hs-fs/hubfs/ithenticate-new/iThenticate_petrol_cropped.png?width=413&height=59&name=iThenticate_petrol_cropped.png 413w, https://www.ithenticate.com/hs-fs/hubfs/ithenticate-new/iThenticate_petrol_cropped.png?width=550&height=78&name=iThenticate_petrol_cropped.png 550w, https://www.ithenticate.com/hs-fs/hubfs/ithenticate-new/iThenticate_petrol_cropped.png?width=688&height=98&name=iThenticate_petrol_cropped.png 688w, https://www.ithenticate.com/hs-fs/hubfs/ithenticate-new/iThenticate_petrol_cropped.png?width=825&height=117&name=iThenticate_petrol_cropped.png 825w" sizes="(max-width: 275px) 100vw, 275px"> <div id="hs_cos_wrapper_module_1633445104389160_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="footer_left.copyright_text"><p>© 2024 <a href="http://www.turnitin.com/" rel="noopener" target="_blank">Turnitin, LLC</a>. All rights reserved.</p></div> </div> <div class="col-lg-6 col-md-7 col-sm-7 col-xs-12 ithenticate-footer-menu"> <ul> <li> <a title="Privacy and Security" href="https://help.turnitin.com/Privacy_and_Security/Privacy_and_Security.htm"> <div id="hs_cos_wrapper_module_1633445104389160_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_text" data-hs-cos-field="menu_label">Privacy and Security</div> </a> </li> <li> <a title="Support" href="mailto:ithsupport@ithenticate.com"> <div id="hs_cos_wrapper_module_1633445104389160_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_text" data-hs-cos-field="menu_label">Support</div> </a> </li> <li> <a title="Blog" href="/blog/"> <div id="hs_cos_wrapper_module_1633445104389160_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_text" data-hs-cos-field="menu_label">Blog</div> </a> </li> <li> <a title="Contact" href="https://www.ithenticate.com/contact-us"> <div id="hs_cos_wrapper_module_1633445104389160_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_text" data-hs-cos-field="menu_label">Contact</div> </a> </li> </ul> </div> </div> </div></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end footer --> </div><!--end footer wrapper --> <!-- HubSpot performance collection script --> <script defer src="/hs/hsstatic/content-cwv-embed/static-1.1293/embed.js"></script> <script> var hsVars = hsVars || {}; hsVars['language'] = 'en'; </script> <script src="/hs/hsstatic/cos-i18n/static-1.53/bundles/project.js"></script> <script src="https://www.ithenticate.com/hs-fs/hub/92785/hub_generated/module_assets/59906983583/1707493968101/module_59906983583_ithenticate-header.min.js"></script> <!-- Start of HubSpot Analytics Code --> <script type="text/javascript"> var _hsq = _hsq || []; _hsq.push(["setContentType", "standard-page"]); _hsq.push(["setCanonicalUrl", "https:\/\/www.ithenticate.com\/contact-us"]); _hsq.push(["setPageId", "59904152440"]); _hsq.push(["setContentMetadata", { "contentPageId": 59904152440, "legacyPageId": "59904152440", "contentFolderId": null, "contentGroupId": null, "abTestId": null, "languageVariantId": 59904152440, "languageCode": null, }]); </script> <script type="text/javascript" id="hs-script-loader" async defer src="/hs/scriptloader/92785.js"></script> <!-- End of HubSpot Analytics Code --> <script type="text/javascript"> var hsVars = { render_id: "2831d88d-fa00-4f4f-afd9-8e926f98acf2", ticks: 1732349073275, page_id: 59904152440, content_group_id: 0, portal_id: 92785, app_hs_base_url: "https://app.hubspot.com", cp_hs_base_url: "https://cp.hubspot.com", language: "en", analytics_page_type: "standard-page", scp_content_type: "", analytics_page_id: "59904152440", category_id: 1, folder_id: 0, is_hubspot_user: false } </script> <script defer src="/hs/hsstatic/HubspotToolsMenu/static-1.354/js/index.js"></script> <style> @media (max-width: 768px) { .offset3 { float:left; text-align:center; } .span3{ width:140px; margin:1em; } } } </style> <section id="footer-ctas"> <div class="container"> <div class="row"> <div class="span3 offset3"> <a href="https://app.ithenticate.com/signup/individual" class="cta medium yellow">Buy Credits</a> </div> <div class="span3"> <a href="/quote-request" class="cta medium yellow">Talk to an expert</a> </div> </div> <!-- <div class="row"> <div class="span4"> <p>For Instructors:</p> <a class="family-logo" href="http://www.turnitin.com/" target="_blank"><img src="http://cdn2.hubspot.net/hub/92785/file-314560701-png/Turnitin_Logo_white.png" alt="Turnitin logo"></a> </div> <div class="span4"> <p>For Students:</p> <a class="family-logo" href="http://www.writecheck.com/" target="_blank"><img src="http://cdn2.hubspot.net/hub/92785/file-313501828-png/writecheck_logo_white.png" alt="WriteCheck logo"></a> </div> <div class="span4"> <p>For Educational Resources:</p> <a class="family-logo" href="http://www.plagiarism.org/" target="_blank"><img src="http://cdn2.hubspot.net/hub/92785/file-314586421-png/porg_logo_white.png" alt="Plagiarism.org logo"></a> </div> </div> --> </div> </section> <section class="footer-legal"> <div class="container"> <div class="row"> <div class="span6 contact"> <a href="https://help.turnitin.com/Privacy_and_Security/Privacy_and_Security.htm">Privacy and Security</a> | <a href="mailto:ithsupport@ithenticate.com" target="_blank">Support</a> | <a href="/contact-us/">Contact</a> </div> <div class="span6 copyright"> Copyright © 1998-2020 <a href="http://www.turnitin.com/" target="_blank">Turnitin, LLC</a>. 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