CINXE.COM
Scam Guard Terms and Conditions | Help | EE
<!DOCTYPE HTML> <html lang="en-GB"> <head> <script type="text/javascript" src="/ruxitagentjs_ICA7NQVfghqrux_10303241106123517.js" data-dtconfig="rid=RID_-1078799302|rpid=-1282489161|domain=ee.co.uk|reportUrl=/rb_bf88365yqv|app=7556ecaf88963360|featureHash=ICA7NQVfghqrux|msl=153600|xb=.*ee^bs.15gifts^bs.com.*^p.*google-analytics.com.*^p.*collection^bs.decibelinsight^bs.net.*^p.*doubleclick^bs.net.*^p.*vip^bs.timezonedb^bs.com.*^p.*insights^bs.uniqodo^bs.com.*^p.*udc-neb^bs.kampyle^bs.com.*^p.*imp2^bs.nowinteract^bs.com.*^p.*smetrics^bs.*^p.*dpm^bs.demdex^bs.net.*^p.*resources^bs.digital-cloud-uk^bs.medallia^bs.eu.*|rdnt=1|uxrgce=1|cuc=9hu61abe|srms=2,1,0,0%2Ftextarea%2Cinput%2Cselect%2Coption;0%2Fdatalist;0%2Fform%20button;0%2F%5Bdata-dtrum-input%5D;0%2F.data-dtrum-input;1%2F%5Edata%28%28%5C-.%2B%24%29%7C%24%29|mdl=mdcc4=20|mel=100000|md=mdcc1=bwindow.utag_data.help_team_category,mdcc2=bsearchTerm,mdcc3=bdocument.referrer,mdcc4=bnavigator.userAgent,mdcc5=dutm_source,mdcc6=dutm_medium,mdcc7=dutm_campaign,mdcc8=dutm_term,mdcc9=dutm_content,mdcc10=adiv[class^e^dqnotification notification--error ^dq] ^rb div ^rb strong[class^e^dqnotification__heading notification__heading--error^dq],mdcc11=a.lxp-Notification,mdcc12=adiv[data-testid^e^dqpricetotal-https://ee.co.uk^dq]|lastModification=1733219973150|mdp=mdcc1|tp=500,50,0|agentUri=/ruxitagentjs_ICA7NQVfghqrux_10303241106123517.js"></script><script defer="defer" type="text/javascript" src="/.rum/@adobe/helix-rum-js@%5E2/dist/rum-standalone.js"></script> <script> var dataLayerRunMode = "development"; var projectVersion = ""; </script> <script src="/etc.clientlibs/help-experience/clientlibs/clientlib-datalayer.lc-cd3817f32833325b05e0e76754b0acb4-lc.js"></script> <meta charset="UTF-8"/> <title>Scam Guard Terms and Conditions | Help | EE</title> <meta name="description" content="View EE's terms and conditions for Scam Guard which is available as a chargeable add-on to new and existing consumer customers on a pay monthly mobile or SIM plan."/> <link rel="canonical" href="https://ee.co.uk/help/terms-and-conditions/security/scam-guard"/> <meta name="template" content="article-template"/> <meta name="viewport" content="width=device-width, initial-scale=1"/> <meta name="twitter:card" content="summary"/> <meta name="twitter:site" content="EE"/> <meta name="twitter:title" content="Scam Guard Terms and Conditions"/> <meta name="twitter:description" content="View EE's terms and conditions for Scam Guard which is available as a chargeable add-on to new and existing consumer customers on a pay monthly mobile or SIM plan."/> <meta name="twitter:url" content="https://ee.co.uk/help/terms-and-conditions/security/scam-guard"/> <meta property="twitter:image" content="https://ee.co.uk/content/dam/everything-everywhere/images/logos/ee_logo_social_image_800x800.jpg"/> <meta name="og:type" content="website"/> <meta name="og:site_name" content="EE"/> <meta name="og:title" content="Scam Guard Terms and Conditions"/> <meta name="og:description" content="View EE's terms and conditions for Scam Guard which is available as a chargeable add-on to new and existing consumer customers on a pay monthly mobile or SIM plan."/> <meta name="og:url" content="https://ee.co.uk/help/terms-and-conditions/security/scam-guard"/> <meta property="og:image" content="https://ee.co.uk/content/dam/everything-everywhere/images/logos/ee_logo_social_image_800x800.jpg"/> <link rel="stylesheet" href="/etc.clientlibs/settings/wcm/designs/ee-common-2015/clientlibs_jqueryui.lc-d41d8cd98f00b204e9800998ecf8427e-lc.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/help-experience/clientlibs/clientlib-base.lc-948b33fb13a2021626dfb817ca2a14b8-lc.css" type="text/css"> <script type="text/javascript"> (function() { window.ContextHub = window.ContextHub || {}; /* setting paths */ ContextHub.Paths = ContextHub.Paths || {}; ContextHub.Paths.CONTEXTHUB_PATH = "/libs/settings/cloudsettings/legacy/contexthub"; ContextHub.Paths.RESOURCE_PATH = "\/content\/ee\u002Dweb\/en_GB\/help\/terms\u002Dand\u002Dconditions\/security\/scam\u002Dguard\/_jcr_content\/contexthub"; ContextHub.Paths.SEGMENTATION_PATH = ""; ContextHub.Paths.CQ_CONTEXT_PATH = ""; /* setting initial constants */ ContextHub.Constants = ContextHub.Constants || {}; ContextHub.Constants.ANONYMOUS_HOME = "/home/users/p/pBYa0XDyzPrhBhaVRfZL"; ContextHub.Constants.MODE = "no-ui"; }()); </script><script src="/etc/cloudsettings.kernel.js/libs/settings/cloudsettings/legacy/contexthub" type="text/javascript"></script> <script src="/etc.clientlibs/help-experience/clientlibs/clientlib-dependencies.lc-d41d8cd98f00b204e9800998ecf8427e-lc.js"></script> <script src="/etc.clientlibs/EE/help-experience/clientlibs/clientlib-dependencies.lc-d41d8cd98f00b204e9800998ecf8427e-lc.js"></script> <link rel="stylesheet" href="/etc.clientlibs/help-experience/clientlibs/clientlib-dependencies.lc-d41d8cd98f00b204e9800998ecf8427e-lc.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/EE/help-experience/clientlibs/clientlib-dependencies.lc-d41d8cd98f00b204e9800998ecf8427e-lc.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/help-experience/clientlibs/clientlib-site.lc-0539a8662556d8719e94204b48d889f7-lc.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/EE/help-experience/clientlibs/clientlib-site.lc-54dbaabcf45f6b21fe9a45af22994ae7-lc.css" type="text/css"> <script src="//assets.adobedtm.com/launch-ENc69d733bf4824e17ac296b1064825816.min.js" async></script> <script src="https://ee.co.uk/exp/ge/global-elements-render.js" id="fef-global-element-loader"></script> <link rel="stylesheet" href="https://ee.co.uk/exp/ge/index.css"/> <link rel="stylesheet" href="https://ee.co.uk/exp/ge/ee.css"/> <link rel="stylesheet" href="https://ee.co.uk/exp/ge/global-elements.css"/> <link rel="shortcut icon" type="image/x-icon" href="/etc.clientlibs/settings/wcm/designs/ee-common-2015/clientlibs_base/resources/img/ee-favicon.png"/> <link rel="apple-touch-icon" sizes="57x57" href="/etc.clientlibs/settings/wcm/designs/ee-common-2015/clientlibs_base/resources/img/apple-touch-icon-57x57.png"/> <link rel="apple-touch-icon" sizes="114x114" href="/etc.clientlibs/settings/wcm/designs/ee-common-2015/clientlibs_base/resources/img/apple-touch-icon-114x114.png"/> <link rel="apple-touch-icon" sizes="72x72" href="/etc.clientlibs/settings/wcm/designs/ee-common-2015/clientlibs_base/resources/img/apple-touch-icon-72x72.png"/> <link rel="apple-touch-icon" sizes="144x144" href="/etc.clientlibs/settings/wcm/designs/ee-common-2015/clientlibs_base/resources/img/apple-touch-icon-144x144.png"/> <link rel="apple-touch-icon" sizes="60x60" href="/etc.clientlibs/settings/wcm/designs/ee-common-2015/clientlibs_base/resources/img/apple-touch-icon-60x60.png"/> <link rel="apple-touch-icon" sizes="120x120" href="/etc.clientlibs/settings/wcm/designs/ee-common-2015/clientlibs_base/resources/img/apple-touch-icon-120x120.png"/> <link rel="apple-touch-icon" sizes="76x76" href="/etc.clientlibs/settings/wcm/designs/ee-common-2015/clientlibs_base/resources/img/apple-touch-icon-76x76.png"/> <link rel="apple-touch-icon" sizes="152x152" href="/etc.clientlibs/settings/wcm/designs/ee-common-2015/clientlibs_base/resources/img/apple-touch-icon-152x152.png"/> <link rel="icon" type="image/png" href="/etc.clientlibs/settings/wcm/designs/ee-common-2015/clientlibs_base/resources/img/ee-favicon.png" sizes="48x48"/> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "TechArticle", "mainEntityOfPage": { "@type": "WebPage", "id": "" }, "headline": "Scam Guard Terms and Conditions", "image": [ "https://ee.co.uk/content/dam/help/terms-and-conditions/security/scam-guard/ee-scam-guard-july-24.pdf" ], "author": { "@type": "Organization", "name": "EE", "logo": { "@type": "ImageObject", "url": "https://ee.co.uk/content/dam/everything-everywhere/images/logos/ee_logo_social_image_800x800.jpg" } }, "genre": [ "" ], "wordCount": "177", "publisher": { "@type": "Organization", "name": "EE", "logo": { "@type": "ImageObject", "url": "https://ee.co.uk/content/dam/everything-everywhere/images/logos/ee_logo_social_image_800x800.jpg" } }, "abstract": "", "url": "", "thumbnailUrl": ".thumb.319.319.png", "datePublished": "2024-07-02T23:00:03.873Z", "dateModified": "2024-07-02T13:40:00.213Z" } </script> </head> <body class="page basicpage lc lc-v3-16-0" id="page-9bff684093" data-wcm-mode="publish"> <!-- Global Wrapper for Header and Footer --> <div id="global-elements-wrapper"> <!-- Injecting Global Header --> <div id="fef-header"></div> <div class="help-breadcrumb"> <nav aria-label="Breadcrumb"> <ol class="lc-BreadcrumbEE lc-BreadcrumbEE--notExpandable"> <li class="lc-BreadcrumbItemEE"> <a href="/help" class="lc-Link lc-LinkEE lc-LinkEE--sizeINHERIT lc-LinkEE--removeUnderline"> <span>Help Centre</span> </a> <svg class="lc-IconEE lc-IconEE--sizeXS lc-IconEE--styleVariantSubdued lc-IconEE--onWhiteBackground" aria-hidden="true"> <use xlink:href="/etc.clientlibs/help-experience/clientlibs/clientlib-site/resources/loop-ee-icons.svg#lc-IconEE-chevron-right" href="/etc.clientlibs/help-experience/clientlibs/clientlib-site/resources/loop-ee-icons.svg#lc-IconEE-chevron-right"></use> </svg> </li> <li class="lc-BreadcrumbItemEE"> <a href="/help/terms-and-conditions" class="lc-Link lc-LinkEE lc-LinkEE--sizeINHERIT lc-LinkEE--removeUnderline"> <span>Terms and Conditions</span> </a> <svg class="lc-IconEE lc-IconEE--sizeXS lc-IconEE--styleVariantSubdued lc-IconEE--onWhiteBackground" aria-hidden="true"> <use xlink:href="/etc.clientlibs/help-experience/clientlibs/clientlib-site/resources/loop-ee-icons.svg#lc-IconEE-chevron-right" href="/etc.clientlibs/help-experience/clientlibs/clientlib-site/resources/loop-ee-icons.svg#lc-IconEE-chevron-right"></use> </svg> </li> <li class="lc-BreadcrumbItemEE"> <a href="/help/terms-and-conditions/security" class="lc-Link lc-LinkEE lc-LinkEE--sizeINHERIT lc-LinkEE--removeUnderline"> <span>Security</span> </a> <svg class="lc-IconEE lc-IconEE--sizeXS lc-IconEE--styleVariantSubdued lc-IconEE--onWhiteBackground" aria-hidden="true"> <use xlink:href="/etc.clientlibs/help-experience/clientlibs/clientlib-site/resources/loop-ee-icons.svg#lc-IconEE-chevron-right" href="/etc.clientlibs/help-experience/clientlibs/clientlib-site/resources/loop-ee-icons.svg#lc-IconEE-chevron-right"></use> </svg> </li> <li class="lc-BreadcrumbItemEE"> <span>Scam Guard Terms and Conditions</span> </li> </ol> </nav> </div> <div id="fef-contents-with-footer"> <main role="main" id="maincontent"> <div class="root container responsivegrid"> <div id="container-8288f35f44" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <section class="container responsivegrid article-hero-banner aem-GridColumn aem-GridColumn--default--12"> <div id="article-hero-banner" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="article-hero-banner aem-GridColumn aem-GridColumn--default--12"> <div class="lc-Surface lc-SurfaceEE lc-SurfaceEE--yellowBackground"> <div class="lc-Container lc-Container--horizontalPaddingM lc-Container--verticalPaddingL lc-Container--verticalPaddingXL--breakpointL lc-Container--verticalPaddingXL--breakpointXL article-hero-banner--title"> <h1 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeXL lc-HeadingEE--weightBold lc-HeadingEE--textAlignLeft">Scam Guard Terms and Conditions</h1> </div> </div> </div> </div> </div> </section> <section class="container responsivegrid article-page-hub-module aem-GridColumn--phone--none aem-GridColumn--phone--10 aem-GridColumn aem-GridColumn--default--newline aem-GridColumn--offset--phone--1 aem-GridColumn--default--6 aem-GridColumn--offset--default--1"> <div id="article-help-recognition-module" class="cmp-container"> </div> </section> <aside class="container responsivegrid article-right-section-one aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--10 aem-GridColumn aem-GridColumn--offset--phone--1 aem-GridColumn--default--3 aem-GridColumn--offset--default--1"> <div id="article-right-section-one" class="cmp-container"> <div class="article-quick-links"> <div class="article-quick-links--container" id="article-quick-links--container"> <h2 class="article-quick-links--heading lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--weightBold lc-HeadingEE--textAlignLeft hide">In this article:</h2> <div class="article-quick-links--desktop hide"></div> <div class="article-quick-links--mobile hide"></div> </div></div> </div> </aside> <section class="container responsivegrid article-page-intro aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--10 aem-GridColumn aem-GridColumn--offset--phone--1 aem-GridColumn--default--6 aem-GridColumn--offset--default--1"> <div id="container-e92a72d64b" class="cmp-container"> <div class="article-intro"> <div class="article-introduction lc-Container"> The Scam Guard Add-on is available as a chargeable add-on to new and existing consumer customers on a pay monthly mobile or SIM plan. It provides call labelling, detecting and alerting you to potential spam and fraud calls and access for the main account holder to Dark Web Monitoring. </div> </div> </div> </section> <article class="container responsivegrid article-page-section aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--10 aem-GridColumn aem-GridColumn--offset--phone--1 aem-GridColumn--default--6 aem-GridColumn--offset--default--1"> <div id="article-page-content" class="cmp-container"> <div class="aem-Grid aem-Grid--6 aem-Grid--default--6 aem-Grid--phone--10 "> <div class="article-section container responsivegrid aem-GridColumn--phone--10 aem-GridColumn aem-GridColumn--default--6"> <div class="article-section-container lc-Container lc-Container--verticalPaddingM"> <h2 class="article-section-heading lc-Heading lc-HeadingEE lc-HeadingEE--sizeL lc-HeadingEE--weightBold lc-HeadingEE--textAlignLeft">Current terms</h2> <div id="article-section-55cb68bcb6" class="cmp-container"> <div class="richtext"> <span class="help-richText"><p><strong>Please note:</strong>聽our terms and conditions are in PDF format.</p> </span> </div> <div class="article-pdf"> <div class="lc-Container lc-Container--verticalPaddingXXS lxp-Download"> <div class="lxp-Download__link-group article-pdf--container"> <a class="article-pdf--link lc-Link lc-LinkEE lc-LinkEE--sizeINHERIT lc-LinkEE--removeUnderline" target="_blank" rel="noopener" href="/content/dam/help/terms-and-conditions/security/scam-guard/ee-scam-guard-july-24.pdf"> <div class="article-pdf--link-icon"> <svg class="lc-IconEE lc-IconEE--sizeM lc-IconEE--styleVariantPrimary" aria-hidden="true"> <use xlink:href="/etc.clientlibs/help-experience/clientlibs/clientlib-site/resources/loop-ee-icons.svg#lc-IconEE-documents" href="/etc.clientlibs/help-experience/clientlibs/clientlib-site/resources/loop-ee-icons.svg#lc-IconEE-documents"></use> </svg> </div> <div class="article-pdf--link-text lxp-Download__link-text">EE Scam Guard T&Cs - July 2024</div> </a> <div class="article-pdf--desc lxp-Download__subtext lc-Text lc-TextEE"> PDF 206 KB, 4 pages </div> </div> </div> </div> </div> </div> </div> </div> </div> </article> <section class="container responsivegrid article-feedback-section aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--10 aem-GridColumn aem-GridColumn--offset--phone--1 aem-GridColumn--default--6 aem-GridColumn--offset--default--1"> <div id="article-feedback-section" class="cmp-container"> <div class="experiencefragment"> <div id="experiencefragment-d3b6896e24" class="cmp-experiencefragment cmp-experiencefragment--article-feedback"> <div id="container-4b257dc919" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="article-feedback aem-GridColumn aem-GridColumn--default--12"> <div class="article-feedback--container lc-Container lc-Container--verticalPaddingM"> <div class="lxp-Divider lxp-Divider--color-disabled lxp-Divider--width-m"></div> <div class="lc-VerticalSpace lc-VerticalSpaceEE lc-VerticalSpaceEE--sizeL"></div> <div class="article-feedback--question"> <h2 class="article-feedback--heading lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--weightBold lc-HeadingEE--textAlignCentre">Was this article helpful?</h2> <div class="article-feedback--icon-container"> <button class="lc-IconButton-wrapper lc-IconButtonEE-wrapper article-feedback--icon article-feedback--icon-yes" type="button" aria-labelledby="feedback-yes" data-analytics-link="no track"> <span class="lc-IconButton lc-IconButtonEE lc-IconButtonEE--onWhiteSurface lc-IconButtonEE--backdropTransparent lc-IconButtonEE--styleVariantSecondary"> <span class="lc-IconButton-content"> <svg class="lc-IconEE lc-IconEE--sizeM article-feedback--icon-hover" aria-hidden="true"> <use xlink:href="/etc.clientlibs/help-experience/clientlibs/clientlib-site/resources/loop-ee-icons.svg#lc-IconEE-thumbs-up" href="/etc.clientlibs/help-experience/clientlibs/clientlib-site/resources/loop-ee-icons.svg#lc-IconEE-thumbs-up"></use> </svg> </span> </span> <span class="lc-IconButtonEE-labelOutside lc-IconButtonEE-labelOutside--onWhiteSurface lc-IconButtonEE-labelOutside--backdropTransparent lc-IconButtonEE-labelOutside--styleVariantSecondary" id="feedback-yes"> Yes </span> </button> <button class="lc-IconButton-wrapper lc-IconButtonEE-wrapper article-feedback--icon article-feedback--icon-no" type="button" aria-labelledby="feedback-no" data-analytics-link="no track"> <span class="lc-IconButton lc-IconButtonEE lc-IconButtonEE--onWhiteSurface lc-IconButtonEE--backdropTransparent lc-IconButtonEE--styleVariantSecondary"> <span class="lc-IconButton-content"> <svg class="lc-IconEE lc-IconEE--sizeM article-feedback--icon-hover" aria-hidden="true"> <use xlink:href="/etc.clientlibs/help-experience/clientlibs/clientlib-site/resources/loop-ee-icons.svg#lc-IconEE-thumbs-down" href="/etc.clientlibs/help-experience/clientlibs/clientlib-site/resources/loop-ee-icons.svg#lc-IconEE-thumbs-down"></use> </svg> </span> </span> <span class="lc-IconButtonEE-labelOutside lc-IconButtonEE-labelOutside--onWhiteSurface lc-IconButtonEE-labelOutside--backdropTransparent lc-IconButtonEE-labelOutside--styleVariantSecondary" id="feedback-no"> No </span> </button> </div> </div> <div class="article-feedback--message lc-HeadingEE--weightBold lc-TextEE--sizeL article-feedback--hide">Thank you for your feedback!</div> <div class="article-feedback--form article-feedback--hide"> <div class="lc-Grid lc-Grid--verticalAlignMiddle lc-Grid--gutterM help--justifyContentCenter"> <div class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--s-24-24"> <fieldset class="lc-FormControl lc-FormControlEE"> <legend class="lc-FormControl-label lc-HeadingEE--sizeS">Sorry about that! Why didn鈥檛 this article help you? </legend> <div class="lc-RadioGroupEE lc-RadioGroup"> <div class="lc-RadioButtonEE lc-RadioButton lc-RadioButton--required"> <label class="lc-RadioButton-label" for="option-1"> <input name="article-negative-feedback" required="" class="lc-RadioButton-input" id="option-1" type="radio" value="Information is inaccurate"/> <span class="lc-RadioButton-label-content">Information is inaccurate </span> </label> </div> <div class="lc-RadioButtonEE lc-RadioButton lc-RadioButton--required"> <label class="lc-RadioButton-label" for="option-2"> <input name="article-negative-feedback" required="" class="lc-RadioButton-input" id="option-2" type="radio" value="It was too complicated"/> <span class="lc-RadioButton-label-content">It was too complicated </span> </label> </div> <div class="lc-RadioButtonEE lc-RadioButton lc-RadioButton--required"> <label class="lc-RadioButton-label" for="option-3"> <input name="article-negative-feedback" required="" class="lc-RadioButton-input" id="option-3" type="radio" value="I wanted to see more visual help"/> <span class="lc-RadioButton-label-content">I wanted to see more visual help </span> </label> </div> <div class="lc-RadioButtonEE lc-RadioButton lc-RadioButton--required"> <label class="lc-RadioButton-label" for="option-4"> <input name="article-negative-feedback" required="" class="lc-RadioButton-input" id="option-4" type="radio" value="It鈥檚 too long"/> <span class="lc-RadioButton-label-content">It鈥檚 too long </span> </label> </div> </div> </fieldset> </div> </div> <div class="lc-Grid lc-Grid--verticalAlignMiddle lc-Grid--gutterM article-feedback--form-submit"> <div class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--s-24-24"> <button type="submit" class="lc-Button lc-ButtonEE article-feedback--form-submitbtn" data-analytics-link="no track"> <span class="lc-Button-content">Submit your feedback</span></button> </div> </div> </div> <div class="lc-VerticalSpace lc-VerticalSpaceEE lc-VerticalSpaceEE--sizeL"></div> <div class="lxp-Divider lxp-Divider--color-disabled lxp-Divider--width-m"></div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="container responsivegrid related-articles-section aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--10 aem-GridColumn aem-GridColumn--offset--phone--1 aem-GridColumn--default--6 aem-GridColumn--offset--default--1"> <div id="container-5c1b59d902" class="cmp-container"> <div class="related-articles"> <div class="related-articles--container"> <h2 class="related-articles--heading lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--weightBold lc-HeadingEE--textAlignLeft">Related articles</h2> <div> <a href="/help/terms-and-conditions/security/cyber-security" target="_self" class="related-articles--link lc-Link lc-Link--withLeading lc-LinkEE lc-LinkEE--sizeINHERIT lc-LinkEE--styleSecondary lc-LinkEE--removeUnderline" data-analytics-link="Cyber Security Terms and Conditions"> <div class="lc-Container"> <span class="lc-Link-leading"> <svg class="lc-IconEE lc-IconEE--sizeS lc-IconEE--styleVariantPrimary" aria-hidden="true"> <use xlink:href="/etc.clientlibs/help-experience/clientlibs/clientlib-site/resources/loop-ee-icons.svg#lc-IconEE-question-mark" href="/etc.clientlibs/help-experience/clientlibs/clientlib-site/resources/loop-ee-icons.svg#lc-IconEE-question-mark"></use> </svg> </span> <div>Cyber Security Terms and Conditions</div> </div> </a> </div> <div> <a href="/help/terms-and-conditions/security/home-security" target="_self" class="related-articles--link lc-Link lc-Link--withLeading lc-LinkEE lc-LinkEE--sizeINHERIT lc-LinkEE--styleSecondary lc-LinkEE--removeUnderline" data-analytics-link="Home Security Terms and Conditions"> <div class="lc-Container"> <span class="lc-Link-leading"> <svg class="lc-IconEE lc-IconEE--sizeS lc-IconEE--styleVariantPrimary" aria-hidden="true"> <use xlink:href="/etc.clientlibs/help-experience/clientlibs/clientlib-site/resources/loop-ee-icons.svg#lc-IconEE-question-mark" href="/etc.clientlibs/help-experience/clientlibs/clientlib-site/resources/loop-ee-icons.svg#lc-IconEE-question-mark"></use> </svg> </span> <div>Home Security Terms and Conditions</div> </div> </a> </div> </div></div> </div> </section> <aside class="container responsivegrid article-right-section-two aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--10 aem-GridColumn aem-GridColumn--offset--phone--1 aem-GridColumn--default--3 aem-GridColumn--offset--default--1"> <div id="article-right-section-two" class="cmp-container"> <div class="experiencefragment"> <div id="experiencefragment-1f1b97ea5f" class="cmp-experiencefragment cmp-experiencefragment--article-contact-options"> <div id="container-64d3f472fa" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="article-contact-option aem-GridColumn aem-GridColumn--default--12"> <div class="contact-option--align-centre" id="article-contact-option--container"> <div class="contact-option--min-height"> <a class="lc-Link lc-LinkEE lc-LinkEE--sizeINHERIT lc-LinkEE--styleSecondary lc-LinkEE--removeUnderline" tabindex="0" href="https://ee.co.uk/help/contact-ee" target="_self" data-analytics-link="sidearticle-contactee-button"> <button class="lc-IconButton-wrapper lc-IconButtonEE-wrapper contact-option--icon" type="button"> <span class="lc-IconButton lc-IconButtonEE lc-IconButtonEE--onWhiteSurface lc-IconButtonEE--backdropSolid lc-IconButtonEE--styleVariantSecondary"> <span class="lc-IconButton-content"> <svg class="lc-IconEE lc-IconEE--sizeM contact-option--icon-hover contact-us" aria-hidden="true"> <use xlink:href="#lc-IconEE-call-centre" href="#lc-IconEE-call-centre"></use> </svg> </span> </span> <span class="lc-IconButtonEE-labelOutside lc-IconButtonEE-labelOutside--onWhiteSurface lc-IconButtonEE-labelOutside--backdropSolid lc-IconButtonEE-labelOutside--styleVariantSecondary"> Contact us </span> </button> </a> </div> <div class="contact-option--min-height"> <a class="lc-Link lc-LinkEE lc-LinkEE--sizeINHERIT lc-LinkEE--styleSecondary lc-LinkEE--removeUnderline" tabindex="0" href="https://ee.co.uk/store-finder" target="_self" data-analytics-link="sidearticle-storefinder-button"> <button class="lc-IconButton-wrapper lc-IconButtonEE-wrapper contact-option--icon" type="button"> <span class="lc-IconButton lc-IconButtonEE lc-IconButtonEE--onWhiteSurface lc-IconButtonEE--backdropSolid lc-IconButtonEE--styleVariantSecondary"> <span class="lc-IconButton-content"> <svg class="lc-IconEE lc-IconEE--sizeM contact-option--icon-hover book-appointment" aria-hidden="true"> <use xlink:href="#lc-IconEE-call-centre" href="#lc-IconEE-call-centre"></use> </svg> </span> </span> <span class="lc-IconButtonEE-labelOutside lc-IconButtonEE-labelOutside--onWhiteSurface lc-IconButtonEE-labelOutside--backdropSolid lc-IconButtonEE-labelOutside--styleVariantSecondary"> Book appointment </span> </button> </a> </div> <div class="contact-option--min-height"> <a class="lc-Link lc-LinkEE lc-LinkEE--sizeINHERIT lc-LinkEE--styleSecondary lc-LinkEE--removeUnderline" tabindex="0" href="https://community.ee.co.uk/" target="_self" data-analytics-link="sidearticle-community-button"> <button class="lc-IconButton-wrapper lc-IconButtonEE-wrapper contact-option--icon" type="button"> <span class="lc-IconButton lc-IconButtonEE lc-IconButtonEE--onWhiteSurface lc-IconButtonEE--backdropSolid lc-IconButtonEE--styleVariantSecondary"> <span class="lc-IconButton-content"> <svg class="lc-IconEE lc-IconEE--sizeM contact-option--icon-hover community" aria-hidden="true"> <use xlink:href="#lc-IconEE-call-centre" href="#lc-IconEE-call-centre"></use> </svg> </span> </span> <span class="lc-IconButtonEE-labelOutside lc-IconButtonEE-labelOutside--onWhiteSurface lc-IconButtonEE-labelOutside--backdropSolid lc-IconButtonEE-labelOutside--styleVariantSecondary"> Community </span> </button> </a> </div> </div> </div> </div> </div> </div> </div> </div> </aside> </div> </div> </div> </main> </div> <script src="/etc.clientlibs/help-experience/clientlibs/clientlib-site.lc-16f0e0c9de1f2bafea81e73b9870c28d-lc.js"></script> <script src="/etc.clientlibs/EE/help-experience/clientlibs/clientlib-site.lc-d41d8cd98f00b204e9800998ecf8427e-lc.js"></script> <script src="/etc.clientlibs/core/wcm/components/commons/site/clientlibs/container.lc-027d01df25f17066242db969c9bf2ade-lc.js"></script> <script src="/etc.clientlibs/clientlibs/granite/jquery.lc-ca3533f7cc006ecc710731f12fa9a3e1-lc.js"></script> <script src="/etc.clientlibs/clientlibs/granite/utils.lc-a777027bec46d0da4bee3e06aeda1975-lc.js"></script> <script src="/etc.clientlibs/clientlibs/granite/jquery/granite.lc-1453371967284834a131cb2cf4245dcc-lc.js"></script> <script src="/etc.clientlibs/foundation/clientlibs/jquery.lc-dd9b395c741ce2784096e26619e14910-lc.js"></script> <script src="/etc.clientlibs/settings/wcm/designs/ee-common-2015/clientlibs_jqueryui.lc-c15b1008dec3c8967ea657a7bb4baaec-lc.js"></script> <script src="/etc.clientlibs/help-experience/clientlibs/clientlib-base.lc-7ea71d873353c4174b86b900c70450a0-lc.js"></script> <!-- Injecting Global Footer --> <div id="fef-footer"></div> </div> <script type="text/javascript" src="/_Incapsula_Resource?SWJIYLWA=719d34d31c8e3a6e6fffd425f7e032f3&ns=1&cb=1203148938" async></script></body> </html>