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<!DOCTYPE html> <html lang="en"> <head>  <script async src="https://www.googletagmanager.com/gtag/js?id=G-8HWJW4KVXH"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-8HWJW4KVXH'); </script>      <title>Bureau of Health Information - Home</title>  <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=5"> <link rel="preconnect" href="https://fonts.googleapis.com"> <link rel="preconnect" href="https://fonts.gstatic.com" crossorigin> <link rel="SHORTCUT ICON" href="https://www.bhi.nsw.gov.au/__data/assets/image/0008/915407/bhi_favicon.png" type="image/ico">   <link href="https://fonts.googleapis.com/css2?family=Public+Sans:wght@100;200;300;400;500;600;700;800;900&display=swap" rel="stylesheet">  <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/bootstrap@4.6.1/dist/css/bootstrap.min.css" integrity="sha384-zCbKRCUGaJDkqS1kPbPd7TveP5iyJE0EjAuZQTgFLD2ylzuqKfdKlfG/eSrtxUkn" crossorigin="anonymous">  <script src="https://kit.fontawesome.com/a16fc54466.js" crossorigin="anonymous"></script>  <link rel="stylesheet" href="https://www.bhi.nsw.gov.au/__data/assets/css_file/0009/727182/main.css/_nocache"> <link rel="stylesheet" href="https://www.bhi.nsw.gov.au/__data/assets/css_file/0009/915867/global-search-overlay.css/_nocache">      <meta name="title" content="Home" /> <meta name="description" content="" /> <meta name="keywords" content="" />  <meta name="page-class" content="page-home" />  <script src="https://cdn.jsdelivr.net/npm/jquery@3.5.1/dist/jquery.min.js" integrity="sha256-9/aliU8dGd2tb6OSsuzixeV4y/faTqgFtohetphbbj0=" crossorigin="anonymous"></script> <script src="https://cdn.jsdelivr.net/npm/bootstrap@4.6.1/dist/js/bootstrap.bundle.min.js" integrity="sha384-fQybjgWLrvvRgtW6bFlB7jaZrFsaBXjsOMm/tB9LTS58ONXgqbR9W8oWht/amnpF" crossorigin="anonymous"></script>  <script src="//code.jquery.com/ui/1.13.1/jquery-ui.js"></script>  <script src="https://www.bhi.nsw.gov.au/__data/assets/js_file/0003/894270/globalCards.js"></script> <script src="https://www.bhi.nsw.gov.au/__data/assets/js_file/0007/915703/mainNavPlugin.js"></script> </head> <body class="page-home ">  <div class="bg-light-grey-1 section-alert-banner d-none" id="component_907963"> <div class="container pt-3 pb-3"><p><strong>Welcome to the new BHI website</strong>. During its staged implementation, earlier reports not available on this site can be accessed on the <strong><a href="https://www.bhi.nsw.gov.au/patient_surveys">old website</a></strong>.</p></div> </div> <header class="siteHeader"><div class="mobileNav container"> <div class="vAlign"> <a href="https://www.bhi.nsw.gov.au/home" class="bhiLogo"><span class="sr-only">logo</span></a> <span class="searchWrapper"><i class="fa-regular fa-magnifying-glass searchIcon" ></i></span> <button id="mobileMenu-open"><i class="fa-regular fa-bars"></i></button> </div> <div class="wrapper"> <div class="mobileMenu hide"> <div class="mobileMenu-root panel"> <div class="panel-header"> <button type="button" class="btn-close" aria-label="Close" id="mobileMenu-close"><i class="fa-light fa-xmark"></i></button></div> <div class="panel-body mt-0"> <ul> <li><a href="javascript:void(0);" class="rootLink" data-target="#m-aboutBhi">About BHI</a></li> <li><a href="javascript:void(0);" class="rootLink" data-target="#m-reports">Reports</a></li> <li><a href="javascript:void(0);" class="rootLink" data-target="#m-parentSurveys">Patient surveys</a></li> <li><a href="javascript:void(0);" class="rootLink" data-target="#m-topics">Topics</a></li> <li><a href="javascript:void(0);" class="rootLink" data-target="#m-exploreData">Explore data</a></li> <li><a href="javascript:void(0);" class="rootLink" data-target="#m-media">Media</a></li> </ul> </div> </div> <div class="subMenu panel" id="m-aboutBhi"> <div class="panel-header"></div> <div class="panel-body"> <button class="back-root"><i class="fa-solid fa-chevron-left"></i>All</button> <h2>About BHI</h2> <ul> <li><a href="https://www.bhi.nsw.gov.au/About_BHI/our-role">Our role</a></li> <li><a href="https://www.bhi.nsw.gov.au/About_BHI/what-we-do">What we do</a></li> <li><a href="https://www.bhi.nsw.gov.au/About_BHI/our_people">Our people</a></li> <li><a href="https://www.bhi.nsw.gov.au/About_BHI/Our_corporate_reports">Our corporate reports</a></li> <li><a href="https://www.bhi.nsw.gov.au/About_BHI/events">Events</a></li> <li><a href="https://www.bhi.nsw.gov.au/About_BHI/Blog">Blog</a></li> <li><a href="https://www.bhi.nsw.gov.au/About_BHI/contact_us">Contact us</a></li> </ul> <hr class="bhi-c-bar__short"> <p class="latest-results-heading">BLOG</p> <h3 class="m-0">Growing evidence on the link between patients’ experiences and outcomes</h3> <a href="https://www.bhi.nsw.gov.au/About_BHI/Blog/growing-evidence-on-the-link-between-patients-experiences-and-outcomes" class="link">Find out more</a> </div> </div> <div class="subMenu panel" id="m-reports"> <div class="panel-header"></div> <div class="panel-body"> <button class="back-root"><i class="fa-solid fa-chevron-left"></i>All</button> <h2>Reports</h2> <ul> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/healthcare_quarterly">Healthcare Quarterly</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/healthcare_in_focus/healthcare-in-focus-virtual-care-in-nsw-use-and-patients-experiences">Healthcare in Focus</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results">Patient survey results</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/mortality/Mortality-following-hospitalisation">Mortality</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/readmission/readmission-and-returns-to-acute-care">Readmission</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/measurement_matters">Measurement Matters</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/Insights_Series/patients-experiences-of-safe-care-and-readmission-to-hospital-over-time">The Insights series</a></li> </ul> <hr class="bhi-c-bar__short"> <ul> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/release-plan">Release plan</a></li> </ul> <hr class="bhi-c-bar__short"> <p class="latest-results-heading">Latest report</p> <h3 class="text-bhi-orange m-0">Healthcare Quarterly, October to December 2024</h3> <a href="https://www.bhi.nsw.gov.au/BHI_reports/healthcare_quarterly/Oct-Dec2024" class="link">Find out more</a> </div> </div> <div class="subMenu panel" id="m-parentSurveys"> <div class="panel-header"></div> <div class="panel-body"> <button class="back-root"><i class="fa-solid fa-chevron-left"></i>All</button> <h2>Patient surveys</h2> <ul> <li><a href="https://www.bhi.nsw.gov.au/nsw_patient_survey_program">About the NSW Patient Survey Program</a></li> <li><a href="https://www.bhi.nsw.gov.au/patient-surveys/have-you-received-a-questionnaire">Have you received a questionnaire?</a></li> <li><a href="https://www.bhi.nsw.gov.au/patient-surveys/data-access-and-research">Data access and research</a></li> </ul> <hr class="bhi-c-bar__short"> <ul> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/Insights_Series/Aboriginal-peoples-experiences-of-hospital-care">Aboriginal Patient Experience</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results/adult-admitted-patient-survey">Adult Admitted Patient</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/Insights_Series/patients-experiences-of-ambulance-services">Ambulance</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/Insights_Series/the-insights-series-patients-experiences-of-elective-surgery-care">Elective surgery</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results/emergency-department-patient-survey">Emergency Department Patient</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results/maternity-care-survey">Maternity Care</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results/outpatient-cancer-clinics-survey">Outpatient Cancer Clinics</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results/rural-hospital-adult-admitted-patient-survey">Rural Hospital Adult Admitted Patient</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results/rural-hospital-emergency-care-patient-survey">Rural Hospital Emergency Care</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results/virtual-care-survey">Virtual care</a></li> </ul> <hr class="bhi-c-bar__short"> <p class="latest-results-heading">Latest survey results</p> <h3 class="text-emergency-department m-0"> Patients' experiences in emergency departments in 2023–24 </h3> <a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results/emergency-department-patient-survey-2023-24" class="link">Find out more</a> </div> </div> <div class="subMenu panel" id="m-topics"> <div class="panel-header"></div> <div class="panel-body"> <button class="back-root"><i class="fa-solid fa-chevron-left"></i>All</button> <h2>Topics</h2> <ul> <li><a href="https://www.bhi.nsw.gov.au/topics/Emergency-department">Emergency department</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/Elective-surgery">Elective surgery</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/admitted-patients">Admitted patients</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/ambulance">Ambulance</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/virtual-care">Virtual care</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/aboriginal-patient-experience">Aboriginal patient experience</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/cancer">Cancer</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/mortality">Mortality</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/readmission">Readmission</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/maternity-care">Maternity care</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/mental-health">Mental health</a></li> </ul> </div> </div> <div class="subMenu panel" id="m-exploreData"> <div class="panel-header"></div> <div class="panel-body"> <button class="back-root"><i class="fa-solid fa-chevron-left"></i>All</button> <h2>Explore data</h2> <ul> <li><a href="https://www.bhi.nsw.gov.au/search_local_hospital_performance">Hospital performance</a></li> <li><a href="https://www.bhi.nsw.gov.au/ambulance-performance-coming-soon">Ambulance performance</a></li> <li><a href="https://www.bhi.nsw.gov.au/data-portal">Data Portal</a></li> </ul> </div> </div> <div class="subMenu panel" id="m-media"> <div class="panel-header"></div> <div class="panel-body"> <button class="back-root"><i class="fa-solid fa-chevron-left"></i>All</button> <h2>Media</h2> <ul> <li><a href="https://www.bhi.nsw.gov.au/media">Media releases</a></li> <li><a href="https://www.bhi.nsw.gov.au/media#contacts">Media contacts</a></li> </ul> <hr class="bhi-c-bar__short"> <p class="latest-results-heading">Latest media release</p> <h3 class="m-0">NSW health system continues to experience significant demand</h3> <a href="https://www.bhi.nsw.gov.au/media/2025/nsw-health-system-continues-to-experience-significant-demand" class="link">Find out more</a> </div> </div> </div>  </div> </div>  <div class="desktopNav d-none d-md-block"> <div class="container"> <a href="https://www.bhi.nsw.gov.au/home" class="bhiLogo"><span class="sr-only">logo</span></a> <div class="mainNav "> <ul class="navbar-nav ml-auto flex-row"> <li class="nav-item dropdown " id="about-us" > <a class="nav-link dropdown-toggle" href="#" id="dd-aboutus" data-toggle="dropdown" aria-haspopup="true" aria-expanded="true">About BHI</a> <div class="dropdown-menu megamenu " aria-labelledby="dd-aboutus"> <div class="container panel"> <div class="row h-100"> <div class="col-md-8 col-xl-9"> <div class="row"> <div class="col-12"> <h3>About BHI</h3> </div> <div class="col-12 col-xl-4"> <p class="light text-dark-grey-2 pr-lg-4 mb-4">We report independently on the performance of the NSW healthcare system to inform improvements to care for patients, and enhance transparency and accountability</p> </div> <div class="col col-xl-4"> <ul> <li><a href="https://www.bhi.nsw.gov.au/About_BHI/our-role">Our role</a></li> <li><a href="https://www.bhi.nsw.gov.au/About_BHI/what-we-do">What we do</a></li> <li><a href="https://www.bhi.nsw.gov.au/About_BHI/our_people">Our people</a></li> <li><a href="https://www.bhi.nsw.gov.au/About_BHI/Our_corporate_reports">Our corporate reports</a></li> </ul> </div> <div class="col col-xl-4"> <ul> <li><a href="https://www.bhi.nsw.gov.au/About_BHI/events">Events</a></li> <li><a href="https://www.bhi.nsw.gov.au/About_BHI/Blog">Blog</a></li> <li><a href="https://www.bhi.nsw.gov.au/About_BHI/contact_us">Contact us</a></li> </ul> </div> </div> </div> <div class="col-md-4 col-xl-3"> <div class=" bg-gradient pl-3 pr-3 h-100"> <p class="latest-results-heading pb-2">BLOG</p> <div class="media"> <div class="media-body"> <h5 class="text-dark-grey-1">Growing evidence on the link between patients’ experiences and outcomes</h5> <p class="light text-dark-grey-2"> 28 November 2024 </p> <img src="https://www.bhi.nsw.gov.au/__data/assets/image/0008/971846/varieties/nav.jpg" class="d-block mt-4" alt="blog cover image"> <a href="https://www.bhi.nsw.gov.au/About_BHI/Blog/growing-evidence-on-the-link-between-patients-experiences-and-outcomes" class="link link-dark-grey-1">Find out more</a> </div> </div> </div> </div> </div> </div> </div> </li><li class="nav-item dropdown" id="reports"> <a class="nav-link dropdown-toggle" href="#" id="dd-reports" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">Reports</a> <div class="dropdown-menu megamenu " aria-labelledby="dd-reports"> <div class="container panel"> <div class="row h-100"> <div class="col-md-8 col-xl-9"> <div class="row"> <div class="col-12"> <h3>Reports</h3> </div> <div class="col-12 col-xl-4"> <p class="light text-dark-grey-2 pr-lg-4 mb-4">Our reports show where the healthcare system is performing well and where there are opportunities to improve care for patients</p> </div> <div class="col col-xl-4"> <ul> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/healthcare_quarterly">Healthcare Quarterly</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/healthcare_in_focus/healthcare-in-focus-virtual-care-in-nsw-use-and-patients-experiences">Healthcare in Focus</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results">Patient survey results</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/mortality/Mortality-following-hospitalisation">Mortality</a></li> </ul> </div> <div class="col col-xl4"> <ul> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/readmission/readmission-and-returns-to-acute-care">Readmission</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/measurement_matters">Measurement Matters</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/Insights_Series/patients-experiences-of-safe-care-and-readmission-to-hospital-over-time">The Insights Series</a></li> </ul> <hr class="nav-divider"> <ul><li><a href="https://www.bhi.nsw.gov.au/BHI_reports/release-plan">Release plan</a></li> </ul> </div> </div> </div> <div class="col-md-4 col-xl-3"> <div class=" bg-gradient pl-3 pr-3 h-100"> <p class="latest-results-heading pb-2">Latest report</p> <div class="media"> <div class="media-body"> <h5 class="text-bhi-orange">Healthcare Quarterly, October to December 2024</h5> <p class="light text-dark-grey-2"> Released: 19 March 2025 </p> <img src="https://www.bhi.nsw.gov.au/__data/assets/image/0011/984152/HQ59_Oct-Dec_2024_NAV_COVER.jpg" class="d-block mt-4 " alt=" cover image"> <a href="https://www.bhi.nsw.gov.au/BHI_reports/healthcare_quarterly/Oct-Dec2024" class="link link-bhi-orange">Find out more</a> </div> </div> </div> </div> </div> </div> </div> </li> <li class="nav-item dropdown" id="patient-surveys" > <a class="nav-link dropdown-toggle" href="#" id="dd-patientSurveys" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">Patient surveys</a> <div class="dropdown-menu megamenu" aria-labelledby="dd-patientSurveys"> <div class="container panel"> <div class="row h-100"> <div class="col-md-8 col-xl-9"> <div class="row"> <div class="col-12"> <h3>Patient surveys</h3> </div> <div class="col-12 col-xl-4 "> <p class="light text-dark-grey-2 pr-lg-4 mb-4">Find out what thousands of people have told us about their healthcare experiences in NSW. The results show where public health services are performing well and where they need to improve</p> </div> <div class="col col-xl-4"> <ul> <li><a href="https://www.bhi.nsw.gov.au/nsw_patient_survey_program">About the NSW Patient Survey Program</a></li> <li><a href="https://www.bhi.nsw.gov.au/patient-surveys/have-you-received-a-questionnaire">Have you received a questionnaire?</a></li> <li><a href="https://www.bhi.nsw.gov.au/patient-surveys/data-access-and-research">Data access and research</a></li> </ul> <hr class="nav-divider"> <ul> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/Insights_Series/Aboriginal-peoples-experiences-of-hospital-care">Aboriginal patient experience</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results/adult-admitted-patient-survey">Adult Admitted Patient</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/Insights_Series/patients-experiences-of-ambulance-services">Ambulance</a></li> </ul> </div> <div class="col col-xl-4"> <ul> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/Insights_Series/the-insights-series-patients-experiences-of-elective-surgery-care">Elective surgery</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results/emergency-department-patient-survey">Emergency Department Patient</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results/maternity-care-survey">Maternity Care</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results/outpatient-cancer-clinics-survey">Outpatient Cancer Clinics</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results/rural-hospital-adult-admitted-patient-survey">Rural Hospital Adult Admitted Patient</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results/rural-hospital-emergency-care-patient-survey">Rural Hospital Emergency Care</a></li> <li><a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results/virtual-care-survey">Virtual care</a></li> </ul> </div> </div> </div> <div class="col-md-4 col-xl-3"> <div class=" bg-gradient pl-3 pr-3 h-100"> <p class="latest-results-heading pb-2">Latest survey results</p> <div class="media"> <div class="media-body"> <h5 class="text-emergency-department">Patients' experiences in emergency departments in 2023–24</h5> <p class="light text-dark-grey-1">Released: 11 December 2024</p> <img src="https://www.bhi.nsw.gov.au/__data/assets/image/0004/973660/PSR_EDPS_2024_cover_nav.jpg" class="d-block mt-4" alt="Patients' experiences in emergency departments in 2023–24"> <a href="https://www.bhi.nsw.gov.au/BHI_reports/patient_survey_results/emergency-department-patient-survey-2023-24" class="link link-emergency-department">Find out more</a> </div> </div> </div> </div> </div> </div> </div> </li> <li class="nav-item dropdown" id="topics"> <a class="nav-link dropdown-toggle" href="#" id="dd-topics" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">Topics</a> <div class="dropdown-menu megamenu " aria-labelledby="dd-topics"> <div class="container panel"> <div class="row h-100"> <div class="col-md-12 "> <div class="row"> <div class="col-12"> <h3>Topics</h3> </div> <div class="col-8 col-xl-3"> <p class="light text-dark-grey-2 pr-lg-4 mb-4">Choose a topic to explore relevant reports and data</p> </div> <div class="col-4 d-xl-none"></div> <div class="col col-xl-3"> <ul> <li><a href="https://www.bhi.nsw.gov.au/topics/Emergency-department">Emergency department</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/Elective-surgery">Elective surgery</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/admitted-patients">Admitted patients</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/ambulance">Ambulance</a></li> </ul> </div> <div class="col col-xl-3"> <ul> <li><a href="https://www.bhi.nsw.gov.au/topics/virtual-care">Virtual care</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/aboriginal-patient-experience">Aboriginal patient experience</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/cancer">Cancer</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/mortality">Mortality</a></li> </ul> </div> <div class="col col-xl-3"> <ul> <li><a href="https://www.bhi.nsw.gov.au/topics/readmission">Readmission</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/maternity-care">Maternity care</a></li> <li><a href="https://www.bhi.nsw.gov.au/topics/mental-health">Mental health</a></li> </ul> </div> </div> </div> </div> </div> </div> </li><li class="nav-item dropdown" id="explore-data"> <a class="nav-link dropdown-toggle " href="#" id="dd-exploreData" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">Explore data</a> <div class="dropdown-menu megamenu " aria-labelledby="dd-exploreData"> <div class="container panel"> <div class="row h-100"> <div class="col-12"> <div class="row"> <div class="col-12"> <h3>Explore data</h3> </div> <div class="col-8 col-xl-3"> <p class="light text-dark-grey-2 pr-lg-4 mb-4">Use our tools to find out more detailed information about healthcare performance in NSW</p> </div> <div class="col-4 d-xl-none"></div> <div class="col col-xl-3"> <a href="https://www.bhi.nsw.gov.au/search_local_hospital_performance" class="h6 SemiBold text-dark-grey-1">Hospital performance</a> <p class="light text-dark-grey-2">See an overview of local hospital and district performance before exploring more detailed results in the Data Portal</p> </div> <div class="col col-xl-3"> <a href="https://www.bhi.nsw.gov.au/ambulance-performance-coming-soon" class="h6 SemiBold text-dark-grey-1">Ambulance performance</a> <p>See selected measures of ambulance performance in your area before exploring the Data Portal</p> </div> <div class="col col-xl-3"> <a href="https://www.bhi.nsw.gov.au/data-portal" class="h6 SemiBold text-dark-grey-1">Data Portal</a> <p class="light text-dark-grey-2">Find and compare detailed results showing activity and performance for the NSW healthcare system, including trends over time</p> </div> </div> </div> </div> </div> </div> </li> <li class="nav-item dropdown" id="media"> <a class="nav-link dropdown-toggle " href="#" id="dd-media" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">Media</a> <div class="dropdown-menu megamenu " aria-labelledby="dd-media"> <div class="container panel"> <div class="row h-100"> <div class="col-md-8 col-xl-9"> <div class="row"> <div class="col-12"> <h3>Media</h3> </div> <div class="col-12 col-xl-4"> <p class="light text-dark-grey-2 pr-lg-4 mb-4">See our latest media releases or get in touch with the team regarding our healthcare performance reports and data</p> </div> <div class="col col-xl-4"> <ul> <li><a href="https://www.bhi.nsw.gov.au/media">Media releases</a></li> <li><a href="https://www.bhi.nsw.gov.au/media#contacts">Media contacts</a></li> </ul> </div> <div class="col col-xl4"> </div> </div> </div> <div class="col-md-4 col-xl-3"> <div class=" bg-gradient pl-3 pr-3 h-100"> <p class="latest-results-heading pb-2">Latest MEDIA RELEASE</p> <div class="media"> <div class="media-body"> <h5 class="text-dark-grey-1">NSW health system continues to experience significant demand</h5> <p class="light text-dark-grey-1"> Released: 19 March 2025 </p> <img src="https://www.bhi.nsw.gov.au/__data/assets/image/0010/984961/HQ59_Oct-Dec_2024_NAV_MEDIA.jpg" class="d-block mt-4" alt=" cover image"> <a href="https://www.bhi.nsw.gov.au/media/2025/nsw-health-system-continues-to-experience-significant-demand" class="link link-dark-grey-1">Find out more</a> </div> </div> </div> </div> </div> </div> </div> </li> <li class="nav-item dropdown" id="search"> <a class="nav-link dropdown-toggle heading search" href="#" > <span> <i class="fa-regular fa-magnifying-glass"></i> </span> </a> </li> </ul> </div>  </div> <div class="dropdown-content"> </div> </div>   <div class="search-overlay"> <div class="search-wrapper" aria-labelledby="dd-search"> <div class="container"> <div class="row"> <div class="col col-12"> <i class="fa-light fa-xmark xclose-icon"></i> <form id="search-form"> <div class="form-group"> <input type="text" class="form-control" id="search-input" placeholder="Search for any topic, report or survey..."> <a class="heading search" href="#" id="dd-search" aria-haspopup="true" aria-expanded="false"> <span><i class="fa-regular fa-magnifying-glass"></i></span> </a> </div> </form> <h4>Popular searches</h4> <div class="badges-wrapper"> <a href="https://www.bhi.nsw.gov.au/topics/Emergency-department"><span class="badge">Emergency department</span></a> <a href="https://www.bhi.nsw.gov.au/topics/admitted-patients"><span class="badge">Admitted patients</span></a> <a href="https://www.bhi.nsw.gov.au/topics/Elective-surgery"><span class="badge">Elective surgery</span></a> <a href="https://www.bhi.nsw.gov.au/topics/ambulance"><span class="badge">Ambulance</span></a> <a href="https://www.bhi.nsw.gov.au/topics/cancer"><span class="badge">Cancer</span></a> <a href="https://www.bhi.nsw.gov.au/topics/virtual-care"><span class="badge">Virtual Care</span></a> <a href="https://www.bhi.nsw.gov.au/topics/mental-health"><span class="badge">Mental health</span></a> <a href="https://www.bhi.nsw.gov.au/topics/aboriginal-patient-experience"><span class="badge">Aboriginal patient experience</span></a> <a href="https://www.bhi.nsw.gov.au/topics/maternity-care"><span class="badge">Maternity care</span></a> <a href="https://www.bhi.nsw.gov.au/topics/mortality"><span class="badge">Mortality</span></a> <a href="https://www.bhi.nsw.gov.au/topics/readmission"><span class="badge">Readmission</span></a> <a href="https://www.bhi.nsw.gov.au/BHI_reports/Insights_Series/the-insights-series-hospital-care-experiences-for-people-who-mainly-speak-a-language-other-than-english"><span class="badge">CALD</span></a> </div> </div> </div> </div> </div> </div><div class="backgroundFilter"> </div> </header>     <main class="" id="mainBodyContent"> <section class="news newss left bhi-orange news-test" id="component_958808"> <div class="container "> <div class="row position-relative"> <div class="image-block"> <img src="https://www.bhi.nsw.gov.au/__data/assets/image/0004/984469/HQ59_Oct-Dec_2024_Homepage_mobile.jpg" class=" d-md-none"> <img src="https://www.bhi.nsw.gov.au/__data/assets/image/0010/984151/HQ59_Oct-Dec_2024_Homepage_1release.jpg" class=" d-none d-md-block"> </div> <div class="col-12 col-md-6 col-lg-4 col-xl-4 pl-md-0"> <div class="text-block pr-md-3 pr-xl-4"> <p class="label">LATEST RESULTS</p> <h4 class="series">Healthcare Quarterly</h4> <h2 class="text-bhi-orange title">Performance of public hospital and ambulance services in NSW</h2> <p class="date">October to December 2024</p> <a class="btn-link btn-link-bhi-orange" href="https://www.bhi.nsw.gov.au/BHI_reports/healthcare_quarterly/Oct-Dec2024">Read more</a> </div> </div> </div> </div> </section> <div class="bg-dark-grey-1 section-search v-Align" id="search_897808"> <div class="container "> <input type="text" class="input-search" id="input-search" placeholder="Search for any topic, report or survey..." > <h4 class="text-white">Popular searches</h4> <div class="keywords-div"> <a class="btn-link" href="https://www.bhi.nsw.gov.au/topics/Emergency-department">Emergency department</a> <a class="btn-link" href="https://www.bhi.nsw.gov.au/topics/admitted-patients">Admitted patients</a> <a class="btn-link" href="https://www.bhi.nsw.gov.au/topics/Elective-surgery">Elective surgery</a> <a class="btn-link" href="https://www.bhi.nsw.gov.au/topics/ambulance">Ambulance</a> <a class="btn-link" href="https://www.bhi.nsw.gov.au/topics/cancer">Cancer</a> <a class="btn-link" href="https://www.bhi.nsw.gov.au/topics/virtual-care">Virtual care</a> <a class="btn-link" href="https://www.bhi.nsw.gov.au/topics/mental-health">Mental health</a> <a class="btn-link" href="https://www.bhi.nsw.gov.au/topics/aboriginal-patient-experience">Aboriginal patient experience</a> <a class="btn-link" href="https://www.bhi.nsw.gov.au/topics/maternity-care">Maternity care</a> <a class="btn-link" href="https://www.bhi.nsw.gov.au/topics/mortality">Mortality</a> <a class="btn-link" href="https://www.bhi.nsw.gov.au/topics/readmission">Readmission</a> <a class="btn-link" href="https://www.bhi.nsw.gov.au/BHI_reports/Insights_Series/the-insights-series-hospital-care-experiences-for-people-who-mainly-speak-a-language-other-than-english">CALD</a> </div> </div> </div> <div class="page-section hospital-perform" id="hospital_performance_897810"> <div class="container "> <div class="row"> <div class="col-12 col-md-6"> <img src="https://www.bhi.nsw.gov.au/__data/assets/file/0018/921042/Homepage_hospital_v1.svg" class="w-100" alt=""> </div> <div class="col-10 offset-2 col-md-4 offset-md-1 pl-md-5 v-Align"> <div class="text-block"> <h2 class="text-hospital">How does your local hospital perform?</h2> <p>View key measures of emergency department and elective surgery performance, and patient survey results.</p> <a href="https://www.bhi.nsw.gov.au/search_local_hospital_performance" class="link link-hospital">See how your local hospital performs</a> </div> </div> </div> </div> </div> <div class="container page-section questionnaire" id="questionnaire-new_897814"> <div class="row"> <div class="col-12 col-md-6 image-block order-md-last offset-md-1"> <div class="stack-image"> <div class="stack-image-item-reverse bottom"> <img src="https://www.bhi.nsw.gov.au/__data/assets/image/0007/896371/homepage_questionnaire_1.jpg" class="w-100" alt=""> </div> <div class="stack-image-item-reverse top"> <img src="https://www.bhi.nsw.gov.au/__data/assets/image/0008/896372/homepage_questionnaire_2.jpg" class="w-100" alt=""> </div> </div> </div> <div class="col-10 offset-2 col-md-5 offset-md-0 offset-xl-1 v-Align col-xl-4 order-md-first"> <div class="text-block"> <h2>Have you received a questionnaire?</h2> <p>Your feedback about the NSW public healthcare system will be used to help improve healthcare services</p> <a class="link" href="https://www.bhi.nsw.gov.au/patient-surveys/have-you-received-a-questionnaire">Find out more</a> </div> </div> </div> </div> <div class="page-section container about mb-0" id="about_bhi_897816"> <div class="row"> <div class="col-12 col-md-6 image-block offset-xl-0"> <div class="stack-image"> <div class="stack-image-item bottom"> <img src="https://www.bhi.nsw.gov.au/__data/assets/image/0005/896657/homepage_about_bhi_1.jpg" class="w-100" alt=""> </div> <div class="stack-image-item top"> <img src="https://www.bhi.nsw.gov.au/__data/assets/image/0006/896370/homepage_about_bhi_2.jpg" class="w-100" alt=""> </div> </div> </div> <div class="col-10 offset-2 col-md-5 offset-md-1 col-xl-4 offset-xl-1 v-Align "> <div class="text-block"> <h2>About the Bureau of Health Information</h2> <p>The Bureau of Health Information (BHI) reports 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