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.woocommerce-product-details__short-description ul li { list-style-position: outside !important; } /* .uc_creative_buttons .uc_button { background: #fd5b26; border-color: #fd5b26 !important; color: #fff; } .uc_creative_buttons .uc_button:hover { color: #000; border-color: #fff !important; } */ /** CSS By Ali Jaun **/ .elementor-button-wrapper .elementor-button:hover { font-weight:400 !important; } .Brochure_btn button.single_add_to_cart_button.button.alt:hover { background: #004B5E !important; } .woocommerce-tabs li:nth-child(5) table tr td { padding: 18px 4px 18px 4px !important; } .archive .woocommerce-breadcrumb { display: none; } .archive .hide-this { display:block; } .hide-this { display:none; } a.bread-coloro { color: #ffffff; } button.cstm_rm.read-less { margin-left: 0; padding-left:0; } /* new css */ .schema_cls{ height: 0; } .elementor-add-to-cart.elementor-product-external .cart .single_add_to_cart_button { width: 150px; text-align: center; line-height: 44px; } .elementor-add-to-cart.elementor-product-external .cart .single_add_to_cart_button:hover { background: #040404 !important; } /* .woocommerce-product-gallery .flex-control-nav.flex-control-thumbs li { width: 100px !important; height: 100px !important; border: 1px solid #ddd; border-radius: 5px; } */ .thumbs-slider li { width: 100% !important; margin-right: unset !important; margin-bottom: unset !important; height: 80px; border: 1px solid #ddd; } .thumbs-slider .owl-prev { left: 0; } .thumbs-slider.owl-loaded.owl-drag { border-top: 1px solid #ddd; } .woocommerce div.product div.images .flex-control-thumbs li img{ opacity:0.9 !important; } .woocommerce-product-gallery.woocommerce-product-gallery--with-images .owl-stage-outer { margin-top: 5px; } .woocommerce-product-gallery.woocommerce-product-gallery--with-images .owl-stage { display: flex; flex-wrap: wrap; } .woocommerce-product-gallery.woocommerce-product-gallery--with-images li { list-style: none; } .thumbs-slider li img { width: 100% !important; object-fit: cover; height: 100% !important; } .thumbs-slider .owl-nav { text-align: center; margin-top: 15px; display: flex; justify-content: center; } .thumbs-slider .owl-nav button { margin: 0px 5px; background: #003c4e; } .thumbs-slider .owl-nav button:hover { background: #000; } div.woocommerce-product-gallery__image > a:nth-child(1) { pointer-events: none; } .thumbs-slider .owl-item .item { height: 80px; } .thumbs-slider .item img { width: 100% !important; object-fit: cover !important; height: 100px; } .thumbs-slider.owl-carousel.owl-loaded.owl-drag { margin-top: 20px; border-top: 1px solid #ddd; padding-bottom: 5px; } .thumbs-slider .owl-nav button span { color: #fff; } .thumbs-slider .owl-nav button:hover span { color: #043c4e; } .thumbs-slider.owl-carousel.owl-loaded.owl-drag .owl-stage-outer { padding-top: 7px; } .thumbs-slider .owl-nav button span { font-size: 0; } .thumbs-slider .owl-nav button span::after { font-size: 25px; content: "\f054"; font-family: "Font Awesome 5 Free" !important; font-weight: 900; } .thumbs-slider .owl-nav button.owl-prev span::after { content: "\f053"; } .thumbs-slider .owl-nav button { margin: 0px 5px; background: transparent; border: none; position: absolute; top: 35%; } .thumbs-slider .owl-next { right: 0; } .thumbs-slider .owl-nav button:hover { background: transparent; color: #003c4e; } .woocommerce-product-gallery.woocommerce-product-gallery--with-images .owl-nav { text-align: center; margin-top: 15px; display: flex; justify-content: space-between; margin: 0; } .woocommerce div.product div.images .flex-control-thumbs { position: relative; } .woocommerce-product-gallery.woocommerce-product-gallery--with-images .owl-nav button span { font-size: 0; } .elementor-widget-woocommerce-product-add-to-cart a.button.alt { background: transparent !important; color: #003c4b; border: 2px solid #003c4b; font-family: oswald,Sans-serif; font-weight: 400; height: unset; line-height: 49px !important; padding: 0; font-size: 14px; text-transform: uppercase; } .elementor-add-to-cart.elementor-product-external .cart .single_add_to_cart_button:hover { background: #003c4b !important; } .owl-carousel .owl-item:hover { cursor: pointer; } /* .thumbs-slider .owl-carousel .owl-dots.disabled, .thumbs-slider .owl-carousel .owl-nav.disabled { display: block !important; } */ .thumbs-slider .owl-nav .disabled { opacity: .5; cursor: default !important; } .elementor-kit-1305 button:not(button.cstm_rm){ color:#fff !important; } .product .main-image img { width: 100%; } /* .elementor-211 .elementor-element.elementor-element-66cdec07 .elementor-posts-container .elementor-post__thumbnail { padding-bottom: 0; } */ @media(max-width:767px){ .main_product_slider_wrapper { padding-right: 20px !important; } } @media screen and (max-width: 620px) and (min-width: 0px) { .ast-article-single .product>.astra-shop-thumbnail-wrap { height: 140px!important; } } /* @media(max-width:767px){ .woocommerce-product-gallery 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tabindex="-1">CONTACT</a></li> </ul> </nav> </div> </div> <div class="elementor-element elementor-element-223c03ee elementor-absolute elementor-widget elementor-widget-wp-widget-woocommerce_product_search" data-id="223c03ee" data-element_type="widget" id="top_search_bar1" data-settings="{"_position":"absolute"}" data-widget_type="wp-widget-woocommerce_product_search.default"> <div class="elementor-widget-container"> <div class="woocommerce widget_product_search"><form role="search" method="get" class="woocommerce-product-search" action="https://allproof.co.nz/"> <label class="screen-reader-text" for="woocommerce-product-search-field-1">Search for:</label> <input type="search" id="woocommerce-product-search-field-1" class="search-field" placeholder="Search products…" value="" name="s" /> <button type="submit" value="Search" class="">Search</button> <input type="hidden" name="post_type" value="product" /> </form> </div> </div> </div> </div> </div> </div> </section> </div> <div id="content" class="site-content"> <div class="ast-container hello"> <p id="breadcrumbs"><span><span><a href="https://allproof.co.nz/">Home</a></span> » <span class="breadcrumb_last" aria-current="page">FAQs</span></span></p><div data-elementor-type="wp-page" data-elementor-id="326" class="elementor elementor-326" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-9ee10ba elementor-section-height-min-height elementor-section-items-bottom elementor-section-boxed elementor-section-height-default" data-id="9ee10ba" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-276526c" data-id="276526c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8373127 elementor-widget elementor-widget-heading" data-id="8373127" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default">FAQS</h1> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-a2cd82f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a2cd82f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7970f18" data-id="7970f18" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-09d2ccd elementor-widget elementor-widget-heading" data-id="09d2ccd" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">Choosing Allproof </p> </div> </div> <div class="elementor-element elementor-element-2678bec elementor-widget elementor-widget-toggle" data-id="2678bec" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-4031" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-4031" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Can I buy from Allproof direct?</a> </div> <div id="elementor-tab-content-4031" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-4031"><p style="padding-left: 40px">Allproof has dedicated years to cultivating strong relationships with merchants and trade professionals in the industry, aiming to support all partners effectively.</p><p style="padding-left: 40px">As a testament to this commitment, Allproof products are exclusively available through merchants. While direct consultations with trade professionals are welcomed, order processing is conducted through a preferred plumbing or building merchant.</p><p style="padding-left: 40px">Allproof believes in the power of industry collaboration to build a better future for everyone.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-4032" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-4032" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Do you have a sales representative that can come and see me?</a> </div> <div id="elementor-tab-content-4032" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-4032"><p style="padding-left: 40px">Allproof has sales representatives nationwide in New Zealand, as well as in Melbourne, Victoria, and Brisbane, Queensland. Our team is ready to visit sites, workshops, offices, studios, and merchants at your convenience, offering assistance and support whenever needed.</p><p style="padding-left: 40px">For any inquiries or to arrange a visit from an Allproof representative, please contact us. We will ensure that the most suitable staff member provides you with comprehensive assistance.</p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-2923195 elementor-widget elementor-widget-heading" data-id="2923195" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">Fire Protection</p> </div> </div> <div class="elementor-element elementor-element-174ecbd elementor-widget elementor-widget-toggle" data-id="174ecbd" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2441" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-2441" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Can I modify a fire protection product to make it fit?</a> </div> <div id="elementor-tab-content-2441" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-2441"><p style="padding-left: 40px">Our fire protection products have been rigorously tested and proven to meet published standards as complete units and in specific installation scenarios.</p><p style="padding-left: 40px">Please refrain from modifying or adapting these products during installation, as we cannot guarantee their performance outside of the tested conditions.</p><p style="padding-left: 40px">If you have any uncertainties, consult an Allproof representative or a fire engineer for guidance on the best course of action.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2442" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-2442" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Can I use a fire collar product without relevant test results on my install situation?</a> </div> <div id="elementor-tab-content-2442" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-2442"><p style="padding-left: 40px">Our fire protection products have been rigorously tested and proven to meet published standards as complete units and in specific installation scenarios.</p><p style="padding-left: 40px">Please refrain from modifying or adapting these products during installation, as we cannot guarantee their performance outside of the tested conditions.</p><p style="padding-left: 40px">If you have any uncertainties, consult an Allproof representative or a fire engineer for guidance on the best course of action.</p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-62ef309 elementor-widget elementor-widget-heading" data-id="62ef309" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">Insulation</p> </div> </div> <div class="elementor-element elementor-element-7bdddb2 elementor-widget elementor-widget-toggle" data-id="7bdddb2" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1291" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1291" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What is R value in reference to Thermal Lagging?</a> </div> <div id="elementor-tab-content-1291" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1291"><p style="padding-left: 40px">The R-value measures thermal resistance in the building and construction industry.</p><p style="padding-left: 40px">It is calculated by dividing the material thickness by the material’s ‘k’ value (thermal conductivity).</p><p style="padding-left: 40px">For example, 13mm (.013) / .035 = 0.3714285, which rounds to 0.3 to one decimal place.</p><p style="padding-left: 40px">This measurement varies between Europe and Australasia.</p><p style="padding-left: 40px">Our thermal and acoustic products meet all required New Zealand standards.</p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-6ac7ce1 elementor-widget elementor-widget-heading" data-id="6ac7ce1" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">Level Threshold </p> </div> </div> <div class="elementor-element elementor-element-f115e05 elementor-widget elementor-widget-toggle" data-id="f115e05" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2521" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-2521" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Can I use a pre-made channel measuring 150x200mm?</a> </div> <div id="elementor-tab-content-2521" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-2521"><p>NZBC Clause E2 External Moisture states that a channel drainage system shall comply with the below:</p><p>i) a minimum width of 200mm,<br />ii) a minimum depth of 150mm,<br />iii) a maximum length of 3700mm, and<br />iv) 1:200 minimum fall along length of channel towards a drainage outlet.</p><p>Grating over the channel that:</p><p>i) is supported independently of the door frame,<br />ii) is removable to allow access for cleaning,<br />iii) is specifically designed to accommodate imposed loads,<br />iv) has gaps sized to prevent the wheels of wheelchairs or mobility aids entering or being trapped, and<br />v) has a continuous gap of 12mm minimum from door frame and wall cladding.</p><p>Therefore a 3 sided channel without fall would not provide an accepted solution. Selecting a system specifically designed for level threshold with the above features will avoid going through an alternative solution process.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2522" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-2522" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Do I need to provide fall in my drainage channel?</a> </div> <div id="elementor-tab-content-2522" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-2522"><p style="padding-left: 40px">Yes. The Compliance Document for the New Zealand Building Code, Clause E2, External Moisture, as stated in 7.3.2.1, requires a concrete slab to have a “1:200 minimum fall along the length of the channel towards a drainage outlet.”</p><p style="padding-left: 40px">This is why forming a channel on-site is recommended. Even if a prefabricated channel measuring 150x200mm seems appropriate, it will not comply with the code.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2523" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-2523" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What if my level threshold channel changes width?</a> </div> <div id="elementor-tab-content-2523" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-2523"><p style="padding-left: 40px">Allproof can accommodate any variations in your level threshold channel width with our in-house design, development, and fabrication teams.</p><p style="padding-left: 40px">Our team will visit your site, discuss the available options, and determine the best solution for your project. We will then measure and design custom width frames tailored to your specific needs, ensuring a perfect finish for your project.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2524" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-2524" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What is the best level threshold product to use?</a> </div> <div id="elementor-tab-content-2524" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-2524"><p style="padding-left: 40px">Allproof supplies a range of level threshold products designed for various installation scenarios. Engaging our services early in your project ensures we can help you find the best solution.</p><p style="padding-left: 40px">Our <strong><a href="https://allproofind.sharepoint.com/:b:/g/EahzCQTyP7FMoGEVqOaSPXgBvn1lEvLlHZBcIv8LZFdI7A?e=adatHI" target="_blank" rel="noopener">Level Threshold brochure</a></strong> outlines our product offerings and provides guidance on the factors to consider when selecting your system and installation methods for each product.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2525" class="elementor-tab-title" data-tab="5" role="button" aria-controls="elementor-tab-content-2525" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Why do I have to form a 150mm x 200mm channel for a level threshold?</a> </div> <div id="elementor-tab-content-2525" class="elementor-tab-content elementor-clearfix" data-tab="5" role="region" aria-labelledby="elementor-tab-title-2525"><p style="padding-left: 40px">The New Zealand Building Code E2/AS1 stipulates the requirements for drainage in level threshold situations, which must be strictly adhered to. According to the Compliance Document for New Zealand Building Code, Clause E2, External Moisture, as detailed in Figure 17B for ground-level entry, a “minimum” channel size of 150mm x 200mm with a “1:200 minimum fall along the length of the channel towards a drainage outlet” is required, as stated in 7.3.2.1 Concrete slab.</p><p style="padding-left: 40px">Allproof has extensive experience in this area and offers a comprehensive range of solutions. We are always available to advise on product selection and assist with any questions, from initial building concept design to on-site troubleshooting, maintaining a strong reputation for service quality.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2526" class="elementor-tab-title" data-tab="6" role="button" aria-controls="elementor-tab-content-2526" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Does the level threshold channel need to be waterproofed?</a> </div> <div id="elementor-tab-content-2526" class="elementor-tab-content elementor-clearfix" data-tab="6" role="region" aria-labelledby="elementor-tab-title-2526"><p style="padding-left: 40px">Code does not require the channels to be waterproofed. However, the MOE weathertightness document does show waterproofing to the slab upstand lapping into the channel. This is seen as good practice so that the channels, once installed, are “dry in service” and won’t be an area that will be seen as a damp space. Often an insulated slab to comply with H1 requirements will demand some form of membrane.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2527" class="elementor-tab-title" data-tab="7" role="button" aria-controls="elementor-tab-content-2527" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Can I drain my roof downpipe into the channel?</a> </div> <div id="elementor-tab-content-2527" class="elementor-tab-content elementor-clearfix" data-tab="7" role="region" aria-labelledby="elementor-tab-title-2527"><p style="padding-left: 40px">No, surface water must be directed through a sump, whereas stormwater can be connected directly to the drainage system. To accommodate the downpipe, it can be routed through the perimeter drain system by incorporating a socket into the channel for connection. However, it’s important to note that this arrangement may reduce the channel’s capacity. Therefore, it’s advisable to install outlets on both sides of the penetration to ensure compliance with regulations.</p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-bbfe980 elementor-widget elementor-widget-heading" data-id="bbfe980" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">Product Install</p> </div> </div> <div class="elementor-element elementor-element-dfaaad0 elementor-widget elementor-widget-toggle" data-id="dfaaad0" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2341" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-2341" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How do I install a leak control flange?</a> </div> <div id="elementor-tab-content-2341" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-2341"><p style="padding-left: 40px">Each of our leak control flange products may have slight variations, but they all serve the fundamental purpose of connecting to a pipe and providing a sturdy surface for waterproofing application. Installation details specific to each product can be found on the respective product pages, and we recommend consulting these guidelines before beginning the installation process.</p><p style="padding-left: 40px">As a general rule, the flange should be recessed into the substrate, securely fixed in place, and offer ample surface area for the membrane to adhere to. It’s essential to ensure that there is a surface fall towards the outlet to facilitate efficient drainage of all surface water.</p><p style="padding-left: 40px">Should you have any concerns or questions regarding installation, please feel free to reach out to us. We are committed to providing products that offer the utmost protection against moisture-related issues.</p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-dbee9a2 elementor-widget elementor-widget-heading" data-id="dbee9a2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">Product Maintenance </p> </div> </div> <div class="elementor-element elementor-element-abad374 elementor-widget elementor-widget-toggle" data-id="abad374" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1801" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1801" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What maintenance is required?</a> </div> <div id="elementor-tab-content-1801" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1801"><p><a href="https://allproof.co.nz/product-maintenance/" target="_blank">Please see our product <b>maintenance page</b> for information.</a><br></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-111fe41 elementor-widget elementor-widget-heading" data-id="111fe41" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">Product Warranty</p> </div> </div> <div class="elementor-element elementor-element-8b583a9 elementor-widget elementor-widget-toggle" data-id="8b583a9" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1461" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1461" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Do you have a product warranty?</a> </div> <div id="elementor-tab-content-1461" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1461"><p>Yes, all our product warranty information can be found <strong><span style="text-decoration: underline"><a href="https://allproofind.sharepoint.com/:b:/g/EdnEwUL_1ZhNprWeM_5W18QBnKANhi4D0uhBzjRxBiuv3w?e=KjXJBx" target="_blank" rel="noopener">here</a></span></strong>.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1462" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-1462" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Quality over Quantity?</a> </div> <div id="elementor-tab-content-1462" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-1462"><p style="padding-left: 40px">At Allproof, we take great pride in the quality of our products. We strive to provide both the industry and our clients with the assurance that when choosing Allproof products, they are selecting solutions that are built to last for years to come.</p><p style="padding-left: 40px">To uphold the quality standards of our products, we have implemented rigorous internal systems. These systems are designed to ensure that every product that reaches our clients meets the highest standards of finish and performance. We are committed to working closely with our clients to ensure that our products meet their expectations. If for any reason a product does not meet our strict requirements, we are more than willing to exchange it.</p><p style="padding-left: 40px">For more detailed information, please refer to our Quality Assurance document available <a href="https://allproofind.sharepoint.com/:b:/g/EVbH-LfcT_dLqHTVkQK52XQBGXKNRYphQC4e8VfWjbiOWQ?e=VPB9Iu"><strong>here</strong>.</a></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-dc08413 elementor-widget elementor-widget-heading" data-id="dc08413" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">Roof Drains </p> </div> </div> <div class="elementor-element elementor-element-47e35d8 elementor-widget elementor-widget-toggle" data-id="47e35d8" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-7531" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-7531" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What roof drains can I use torch on with?</a> </div> <div id="elementor-tab-content-7531" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-7531"><p style="padding-left: 40px">Asphalt based membranes can be used with our cast brass drains and Sureflow plastic flanges. Designed with a thicker gauge PVC, our Sureflow flanges minimise the risk of warping or melting during membrane installation. This ensures a smooth and reliable installation process for your waterproofing needs.</p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-f945bd2 elementor-widget elementor-widget-heading" data-id="f945bd2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">Shower Channels, Wastes and Trays</p> </div> </div> <div class="elementor-element elementor-element-c8f349f elementor-widget elementor-widget-toggle" data-id="c8f349f" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2101" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-2101" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Can the outlet be offset in a shower channel?</a> </div> <div id="elementor-tab-content-2101" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-2101"><p style="padding-left: 40px">At Allproof, we offer a personalised channel service tailored to your specifications. Whether you need a specific size, design, or configuration, we can manufacture a shower channel that meets your exact requirements. Simply fill out our custom shower channel order forms, available on the relevant product page, to get started.</p><p style="padding-left: 40px">For technical inquiries and lead times, please don’t hesitate to contact us. Our team is here to assist you every step of the way, ensuring your custom shower channel is delivered promptly and meets your expectations.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2102" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-2102" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How do I form the floor for my shower channel?</a> </div> <div id="elementor-tab-content-2102" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-2102"><p style="padding-left: 40px">Installation methods for our shower channels and wastes may vary from product to product. However, it’s crucial to ensure that when forming the floor, there is always a slope towards the channel. This ensures that any moisture, whether on the surface or sub-surface, is directed towards the outlet for efficient drainage.</p><p style="padding-left: 40px">The slope can be achieved using screed or a leveling compound. We recommend waterproofing the area according to the recommendations of the waterproofing supplier, ensuring a strong seal to the Allproof flange. This creates a fully sealed “tanked” area, enhancing waterproofing and preventing moisture infiltration.</p><p style="padding-left: 40px">For detailed installation steps, please refer to the product page in our brochure or check under the ‘Misc’ tab for relevant information.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2103" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-2103" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How many outlets do I need?</a> </div> <div id="elementor-tab-content-2103" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-2103"><p style="padding-left: 40px">For applications deviating from the norm, we advise engaging a hydraulics engineer to ensure optimal performance. As a general guideline, it’s recommended to have one outlet for each shower head and multiple outlets for channels exceeding 1500mm in length.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2104" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-2104" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What are the advantages of a tile over shower tray?</a> </div> <div id="elementor-tab-content-2104" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-2104"><p style="padding-left: 40px">Opting for a tile-over shower tray presents a premium waterproofing solution, particularly ideal for high-moisture areas like showers. This choice significantly mitigates the risk of membrane failure, safeguarding your waterproofing barrier against damage during and after construction, even as the building settles and expands. Such preventive measures can effectively circumvent the need for expensive repairs that may arise from membrane failure, ultimately ensuring longevity and durability for your construction project.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2105" class="elementor-tab-title" data-tab="5" role="button" aria-controls="elementor-tab-content-2105" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What if my shower is not a standard size?</a> </div> <div id="elementor-tab-content-2105" class="elementor-tab-content elementor-clearfix" data-tab="5" role="region" aria-labelledby="elementor-tab-title-2105"><p style="padding-left: 40px">At Allproof, we offer a custom channel service, manufacturing shower channels to meet your specific needs. You can place orders for these customised shower channels using our dedicated order forms, conveniently accessible on the relevant product page.</p><p style="padding-left: 40px">For technical inquiries or to discuss lead times, feel free to reach out to us. Our team is here to assist you, ensuring a seamless process from customisation to delivery, specific to each unique project requirement.</p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-a4731ce elementor-widget elementor-widget-heading" data-id="a4731ce" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">Technical </p> </div> </div> <div class="elementor-element elementor-element-440bc3b elementor-widget elementor-widget-toggle" data-id="440bc3b" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-7131" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-7131" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Do you have flow ratings on your roof/shower/drainage systems?</a> </div> <div id="elementor-tab-content-7131" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-7131"><p>We have independent Branz and in-house testing results for most of our products, ensuring their quality and performance. For further details or to discuss your project requirements, please don’t hesitate to get in touch with us. We’re here to provide you with the necessary information and support tailored to your specific needs.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-7132" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-7132" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-minus"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Do your channels have a load rating?</a> </div> <div id="elementor-tab-content-7132" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-7132"><p style="padding-left: 40px">We conduct in-house testing and provide documentation that adheres to industry standards for load ratings on all channels designed to withstand loads beyond pedestrian capacity.</p><p style="padding-left: 40px">Our comprehensive range of channel and grate options encompasses classes A to D, catering to a wide spectrum of requirements. If your project demands a load class surpassing class D, we offer custom solutions to ensure optimal performance specific to your project’s needs.</p></div> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div>  </div> <div data-elementor-type="footer" data-elementor-id="7624" class="elementor elementor-7624 elementor-location-footer" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-27c5de2d elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="27c5de2d" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-53c2fd55" data-id="53c2fd55" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div 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