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data-tile="1"> </div> </div> <section class="image-text image-text--image-left-text-right content-section space-top space-bottom bg-white"> <div class="container"> <div class="row"> <div class="image-text__image-container col-12 col-lg-6 order-1 order-lg-0 "> <section class="image-module image-module--nested "> <div class="image-module__image-container"> <img src="/-/media/dus/reisende/informieren/sicherheitskontrolle/dusgateway/infoclip-dus-gateway_de_cd-refresh.ashx?h=480&w=859&hash=88E35FBF69F57EC129FAAA4AA71D93B0" class="image-module__img" alt="" width="859" height="480" /> </div> </section> </div> <div class="image-text__text-container col-12 col-lg-6 order-0 order-lg-1"> <h3>DUSgateway</h3> <div class="image-text__rte"><p><strong>Smart durch die Sicherheitskontrolle<br /> </strong>Reservieren Sie kostenfrei Ihr persönliches Zeitfenster! </p> <ul> <li>Buchbar ab 72 Stunden bis 60 Minuten vor Abflug bzw. 90 Minuten, falls Sie anschließend noch zur Passkontrolle müssen</li> <li>Bessere Planbarkeit, geringere Wartezeiten </li> <li>Exklusiver Zugang zu "Gates B"</li> <li>Bis zu 5 Personen pro Buchung</li> <li>Schnell und einfach online buchen</li> <li>Am Flughafen genügt die Bordkarte – Ihre DUSgateway-Buchung wird automatisch erkannt</li> </ul></div> </div> </div> </div> </section> <section class="image-text image-text--text-only content-section space-top space-bottom headline bg-gray"> <div class="container"> <div class="row"> <div class="image-text__text-container col-12"> <h3>Buchen Sie hier Ihr Zeitfenster für die Sicherheitskontrolle</h3> <div class="image-text__rte"><style> .iframe-container { position: relative; overflow: hidden; width: 100%; height: 100%; } .iframe-container .responsive-iframe { position: absolute; top: 0; left: 0; bottom: 0; right: 0; width: 100%; height: 100%; } .queuing-app { /* recommended */ min-width: 440px; min-height: 830px; } </style> <div class="iframe-container queuing-app"> <iframe title="airsphere virtual queuing" class="responsive-iframe" src="https://vq.dus.com/booking?headless=true&theme=custom&culture=de-DE" scrolling="no" width="100%" frameborder="0"></iframe> </div></div> </div> </div> </div> </section> <section class="map map--swapped content-section headline space-top space-bottom bg-white"> <div class="container"> <div class="row"> <div class="col-12"> <div class="map__headline d-flex align-items-start"> <H2>Wo finde ich DUSgateway?</H2> </div> </div> </div> <div class="map-row row"> <div class="col-12 col-lg-4"> <div class="map__text">DUSgateway befindet sich direkt an der Sicherheitskontrolle <strong>"Gates B"</strong>. Beachten Sie die Beschilderung. Von hier erreichen Sie alle Abflug-Gates in wenigen Minuten.</div> </div> <div class="map__image-container col-12 col-lg-8"> <div class="lightbox content-section bg-white"> <div class="container"> <div class="lightbox__teaser js-lightbox-open" data-id="{96163A67-32D1-4075-899D-27D8DAB68BD5}"> <picture class="lightbox__picture"> <source srcset="/-/media/dus/reisende/informieren/sicherheitskontrolle/dusgateway/lageplan-dusgateway_1920x1080.ashx" media="(max-width:767px)" /> <source srcset="/-/media/dus/reisende/informieren/sicherheitskontrolle/dusgateway/lageplan-dusgateway_1920x1080.ashx" media="(min-width:768px)" /> <img class="lightbox__img" src="/-/media/dus/reisende/informieren/sicherheitskontrolle/dusgateway/lageplan-dusgateway_1920x1080.ashx" alt="slide" onclick="window.econda.content(`lightbox-img:/-/media/dus/reisende/informieren/sicherheitskontrolle/dusgateway/lageplan-dusgateway_1920x1080.ashx-clicked`)"> </picture> <div class="lightbox__icon-zoom"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="#6b7076" class="fill"><g data-name="Icons/24/search"><path d="M18.38,20a.73.73,0,0,0,.53-.22h0l.87-.87a.76.76,0,0,0,0-1.07h0l-3.12-3.12a.73.73,0,0,0-.54-.22h-.5a6.29,6.29,0,0,0,1.38-4,6.26,6.26,0,0,0-1.91-4.59A6.26,6.26,0,0,0,10.5,4,6.26,6.26,0,0,0,5.91,5.91,6.26,6.26,0,0,0,4,10.5a6.26,6.26,0,0,0,1.91,4.59A6.26,6.26,0,0,0,10.5,17a6.29,6.29,0,0,0,4-1.38h0v.5a.73.73,0,0,0,.22.54h0l3.12,3.12A.73.73,0,0,0,18.38,20ZM10.5,14.75A4.27,4.27,0,0,1,6.25,10.5,4.27,4.27,0,0,1,10.5,6.25a4.27,4.27,0,0,1,4.25,4.25,4.27,4.27,0,0,1-4.25,4.25ZM11,13.5a.33.33,0,0,0,.38-.38h0V11.38h1.74A.33.33,0,0,0,13.5,11h0V10a.33.33,0,0,0-.38-.38H11.38V7.88A.33.33,0,0,0,11,7.5H10a.33.33,0,0,0-.38.38h0V9.62H7.88A.33.33,0,0,0,7.5,10h0v1a.33.33,0,0,0,.38.38H9.62v1.74a.33.33,0,0,0,.38.38h1Z" /></g></svg> <span>vergrößern</span> </div> </div> </div> <div class="lightbox__content js-lightbox-content" data-id="{96163A67-32D1-4075-899D-27D8DAB68BD5}"> <div class="lightbox__close js-lightbox-close" data-id="{96163A67-32D1-4075-899D-27D8DAB68BD5}"> <div class="css-icon-close"></div> </div> <div class="gallery-swiper"> <div class="gallery-swiper__container"> <div class="gallery-swiper__slider-container swiper-container"> <div class="gallery-swiper__item-container swiper-wrapper"> <div class="swiper-slide"> <div class="lightbox__slide"> <picture class="lightbox__picture"> <source srcset="/-/media/dus/reisende/informieren/sicherheitskontrolle/dusgateway/lageplan-dusgateway_1920x1080.ashx" media="(max-width:767px)" /> <source srcset="/-/media/dus/reisende/informieren/sicherheitskontrolle/dusgateway/lageplan-dusgateway_1920x1080.ashx" media="(min-width:768px)" /> <img class="lightbox__img" src="/-/media/dus/reisende/informieren/sicherheitskontrolle/dusgateway/lageplan-dusgateway_1920x1080.ashx" alt="slide" /> </picture> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="accordion content-section bg-gray headline space-top space-bottom"> <div class="container"> <div class="row"> <div class="col-xl-4"> <H2 class="accordion__headline">FAQ</H2> </div> </div> <div class="row"> <div class="col-lg-12 offset-xl-4 col-xl-8"> <div class="accordion__items row"> <section class="accordion__item container"> <div class="row collapsed" data-toggle="collapse" data-target="#_C66D5041B3BB4A67826D1CECEBCFDEF6"> <div class="accordion__item-head col-12"> <span>Haben Sie Fragen zur DUSgateway-Buchung?</span> </div> </div> <div id="_C66D5041B3BB4A67826D1CECEBCFDEF6" class="accordion__item-content row collapse "> <div class="accordion__item-text col-12 col-md"> <div><p><strong>Wie lange vor meinen Abflug kann ich ein Zeitfenster reservieren?<br> </strong>Die Reservierung eines DUSgateway-Zeitfensters ist ab 72 Stunden bis spätestens 3 Stunden vor Abflug möglich.</p> <p><strong>Warum wird mir für meinen Flug kein passendes Zeitfenster angezeigt?</strong><br> Das Kontingent an DUSgateway-Tickets ist begrenzt. Es kann also sein, dass für Ihren Flug kein freies Zeitfenster mehr verfügbar ist. In dem Fall nutzen Sie bitte die reguläre Sicherheitskontrolle.</p> <p><strong>Welche Angaben benötige ich für die Buchung?</strong><br> Bei der DUSgateway-Buchung werden folgende Angaben benötigt:<br> - Reisedatum, Flugziel, Airline, Flugnummer<br> - Gruppengröße (max. 5 Personen)<br> - Name(n) des/der Reisenden<br> - eine gültige E-Mail-Adresse<br> Eine Registrierung ist für die Buchung nicht erforderlich.</p> <p><strong></strong><strong>Kann ich meine DUSgateway-Buchung stornieren oder ändern?</strong><br> Sie können Ihre Buchung über einen Link in der Buchungsbestätigung ändern oder stornieren. </p> <p><strong>Was soll ich tun, wenn ich das gebuchte Zeitfenster nicht mehr benötige?</strong><br> Sollten sich Ihre Reisepläne ändern, stornieren Sie bitte Ihre Reservierung, um das Zeitfenster für eine neue Buchung frei zu machen. <br> <br> <strong>Was soll ich tun, wenn ich keine Buchungsbestätigung erhalten oder meine Bestätigungsmail verloren habe?</strong><br> Wichtig ist, dass Sie bei der Buchung eine gültige E-Mail-Adresse angeben. Falls Sie Ihrem regulären Posteingang keine Bestätigungsmail finden, überprüfen Sie bitte in Ihren Spamordner. Wenn Sie keine Bestätigungsmail erhalten, empfehlen wir Ihnen, die Buchung zu wiederholen. Das gleiche gilt für den Fall, dass Sie Ihre Bestätigungs-E-Mail bzw. den QR-Code verloren haben.</p></div> </div> </div> </section> <section class="accordion__item container"> <div class="row collapsed" data-toggle="collapse" data-target="#_0BDD6B8420AA4C2194CB2D17B027BA03"> <div class="accordion__item-head col-12"> <span>Was muss ich am Reisetag beachten?</span> </div> </div> <div id="_0BDD6B8420AA4C2194CB2D17B027BA03" class="accordion__item-content row collapse "> <div class="accordion__item-text col-12 col-md"> <div><p><strong>Muss ich die DUSgateway-Buchungsbestätigung an der Kontrolle vorzeigen?<br> </strong>Im Anschluss an Ihre Buchung erhalten Sie Ihre Buchungsbestätigung per E-Mail. An der DUSgateway Kontrollstelle genügt Ihre Bordkarte, da Ihre DUSgateway-Buchung automatisch erkannt wird. Um Unannehmlichkeiten zu vermeiden, die z.B. auftreten können, wenn ein Name im DUSgateway-Ticket und auf der Bordkarte unterschiedlich geschrieben ist, sollten Sie Ihre Buchungsbestätigung digital oder ausgedruckt bei Ihren Reiseunterlagen haben.</p> <p><strong>Was passiert, wenn ich mein gebuchtes Zeitfenster verpasse?</strong><br> Sie haben rund um Ihr gebuchtes 15-Minuten-Zeitfenster eine Karenzzeit von +/-5 Minuten. Insgesamt stehen Ihnen also 25 Minuten zur Verfügung, um mit Ihrem DUSgateway-Ticket zur Sicherheitskontrolle zu gelangen. Außerhalb dieses Zeitrahmens steht Ihnen die reguläre Sicherheitskontrolle zur Verfügung.</p> <div><strong>Gelten für DUSgateway-Kunden andere Regeln an der Sicherheitskontrolle?<br> </strong>Nein. Für alle Passagiere gelten an der <a href="/de-de/informieren/sicherheitskontrolle">Sicherheitskontrolle </a>und fürs <a href="/de-de/informieren/gepäck/hand-und-reisegepäck">Handgepäck </a>dieselben Regeln<span style="font-size: 1.125rem;">. </span></div> <p><strong><br> Was müssen Familien mit kleinen Kindern beachten?</strong><br> Kinderwagen passen leider nicht durch die DUSgateway-Kontrollstelle. Daher nutzen Sie bitte die benachbarte manuelle Bordkartenkontrolle, wenn Sie mit einem Kinderwagen reisen. Wenden Sie sich an die Servicekräfte vor Ort.</p></div> </div> </div> </section> <section class="accordion__item container"> <div class="row collapsed" data-toggle="collapse" data-target="#_1867053755F04CEBA5C97D0FCFF61FB4"> <div class="accordion__item-head col-12"> <span>Was ist der Unterschied zwischen DUSgateway und der Priority Lane?</span> </div> </div> <div id="_1867053755F04CEBA5C97D0FCFF61FB4" class="accordion__item-content row collapse "> <div class="accordion__item-text col-12 col-md"> <div><p>Unmittelbar neben DUSgateway befindet sich die sogenannte Priority Lane. Hierbei handelt es sich um eine exklusive Kontrollspur, die ausschließlich Passagieren zur Verfügung steht, die von ihrer Fluggesellschaft den Priority Status erhalten haben – zum Beispiel, weil sie Vielflieger sind oder einen entsprechenden Tarif gebucht haben. DUSgateway ist ein kostenfreier Service des Flughafens, der – wenn auch mit begrenztem Kontingent – allen Passagieren zur Verfügung steht. Daher gibt es an "Gates B" zwei separate Zugänge: eine für Passagiere mit Priority-Status und eine für DUSgateway-Kunden.</p></div> </div> </div> </section> </div> </div> </div> </div> </section> <section class="teaser content-section space-top space-bottom bg-white "> <div class="container teaser__container "> <div class="swiper-arrow-container"> <div class=" teaser__swiper TeaserSectionSingle "> <div class="row teaser__row"> <div class="teaser__col col-12"> <div class="teaser__wrapper teaser__wrapper__single teaser__link"> <a href="/de-de/shoppen-und-genießen/preorder" target="_self" class="teaser__spacer"> <div class="col-md-6 col-12 teaser__column"> <div class="teaser__image" style="background-image: url(/-/media/dus/reisende/shoppen-und-geniessen/gastronomien/pre-order_1920x1080.ashx)" onclick="window.econda.content('teaser-/de-de/shoppen-und-genießen/preorder-clicked')"> </div> </div> <div class="col-md-6 col-12 teaser__column d-flex"> <div class="teaser__text" onclick="window.econda.content('teaser-/de-de/shoppen-und-genießen/preorder-clicked')"> <div class="teaser__content has-button"> <h3>Möchten Sie nach der Sicherheitskontrolle entspannt etwas essen?</h3> Bestellen Sie Speisen und Getränke vor Reiseantritt zur Abholung vor! </div> <div><span class="teaser__wrapper-link maxlength-link-button btn btn-primary" href="/de-de/shoppen-und-genießen/preorder">Jetzt entdecken</span></div> </div> </div> </a> </div> </div> </div> </div> </div> </div> </section> <div class="icon-teaser-section content-section space-top space-bottom bg-gray"> <div class="container"> <div class="row justify-content-center"> <div class="col-12 col-md-4 icon-teaser-section__section"> <div class="icon-teaser-section__icon"> <?xml version="1.0" encoding="utf-8"?> <!-- Generator: Adobe Illustrator 26.3.1, SVG Export Plug-In . SVG Version: 6.00 Build 0) --> <svg version="1.1" id="Ebene_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="0 0 48 48" style="enable-background:new 0 0 48 48;" xml:space="preserve"> <style type="text/css"> .st0{fill-rule:evenodd;clip-rule:evenodd;fill:#363D42;} </style> <g id="Ebene_x0020_1_0"> <path class="st0" d="M34.5,16.8c0-0.9-0.7-1.6-1.6-1.6s-1.6,0.7-1.6,1.6c0,0.9,0.7,1.6,1.6,1.6C33.8,18.4,34.5,17.7,34.5,16.8z"/> <path class="st0" d="M23.2,15.6c0-0.8-0.7-1.5-1.5-1.5c-0.8,0-1.5,0.7-1.5,1.5c0,0.8,0.7,1.5,1.5,1.5 C22.5,17.1,23.2,16.4,23.2,15.6z"/> <path class="st0" d="M36.1,26.5V21c0-1.2-0.7-1.8-1.9-1.8h-2.5c-1.4,0-1.9,0.6-1.9,1.9v5.5c0,1.3,1.1,1.3,1.1,1.3v6.9 c0,0.3,0.3,0.6,0.7,0.6c0.3,0,0.7-0.3,0.7-0.6v-6.9h1.2v6.9c0,0.3,0.3,0.6,0.7,0.6c0.3,0,0.7-0.3,0.7-0.6v-6.9 C35,27.8,36.1,27.8,36.1,26.5L36.1,26.5z"/> <path class="st0" d="M28.6,24v-1.3h-5v-2.5l1.1,1.2h1.4c0.6,0,1.4-0.5,1.4-1.2h-2L24.4,19c-0.8-0.9-1.5-1.3-2.7-1.3 c-1.1,0-1.7,0.3-2.8,1.4l-1.3,1.4c-0.2,0.2-0.3,0.4-0.3,0.8v1.3h-6.2v10h1.3V24C12.3,24,28.6,24,28.6,24z"/> </g> </svg> </div> <div class="icon-teaser-section__text"><p>Wann öffnet das Check-in <br /> für meinen Flug?</p></div> <div class="icon-teaser-section__link"><a href="/de-de/informieren/check-in">Infos öffnen</a></div> </div> <div class="col-12 col-md-4 icon-teaser-section__section"> <div class="icon-teaser-section__icon"> <?xml version="1.0" encoding="utf-8"?> <!-- Generator: Adobe Illustrator 16.0.2, SVG Export Plug-In . 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