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<!DOCTYPE html> <html lang="en"> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("https://play.google.com/about/comment-posting-policy/?hl=en-US","20230331122436","https://web.archive.org/","web","/_static/", "1680265476"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" /> <!-- End Wayback Rewrite JS Include --> <meta charset="utf-8"> <meta content="initial-scale=1, minimum-scale=1, width=device-width" name="viewport"> <title> Google Play </title> <meta name="referrer" content="no-referrer"> <link rel="apple-touch-icon-precomposed" sizes="180x180" href="https://web.archive.org/web/20230331122436im_/https://storage.googleapis.com/operating-anagram-8280/apple-touch-icon.png"> <link rel="icon" type="image/png" sizes="32x32" href="https://web.archive.org/web/20230331122436im_/https://kstatic.googleusercontent.com/files/3043bbcf858faa544c525a3ef7c263cf1f7157b35c61a0289722ec0c958526d4667fc9ce9b8b8a044397cb2efecf7de2fb85459f388384026beb5feee2bb6e51"> <link rel="shortcut icon" href="https://web.archive.org/web/20230331122436im_/https://kstatic.googleusercontent.com/files/3043bbcf858faa544c525a3ef7c263cf1f7157b35c61a0289722ec0c958526d4667fc9ce9b8b8a044397cb2efecf7de2fb85459f388384026beb5feee2bb6e51"> <link rel="stylesheet" href="https://web.archive.org/web/20230331122436cs_/https://fonts.googleapis.com/css?family=Roboto:100,300,400,500,700|Google+Sans:400,500|Product+Sans:400&lang=en" nonce="jHP69WoKgvhgawEbDnTkpg"> <link href="/web/20230331122436cs_/https://play.google.com/about/static/css/index.min.css?cache=8a4a500" rel="stylesheet" nonce="jHP69WoKgvhgawEbDnTkpg"> <script src="https://web.archive.org/web/20230331122436js_/https://www.google.com/js/google.js" nonce="jHP69WoKgvhgawEbDnTkpg"></script> <script nonce="jHP69WoKgvhgawEbDnTkpg"> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','https://web.archive.org/web/20230331122436/https://www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-19995902-1', 'auto'); ga('create', 'UA-30283356-1', 'auto', 'playTracker'); ga('send', 'pageview'); ga('playTracker.send', 'pageview'); </script> <script src="/web/20230331122436js_/https://play.google.com/about/static/js/detect.min.js?cache=7a827d0" nonce="jHP69WoKgvhgawEbDnTkpg"></script> </head> <body> <main class="h-c-page"> <div class="glue-header h-c-header h-c-header--product-marketing-one-tier"> <div class="h-c-header__bar"> <div class="h-c-header__lockup"> <div class="h-c-header__company-logo"> <a href="https://web.archive.org/web/20230331122436/https://play.google.com/store" class="h-c-header__company-logo-link" title="Google Play"><img src="https://web.archive.org/web/20230331122436im_/https://kstatic.googleusercontent.com/files/d3dbcf349f209a6d4013d20c0a081956d371e2876ba80f66a24e786ca6b18f63fd35c7414f03b5a89bb1b9e23ed6675113f113aa5b98bec4290358b4b1e589bc" alt="Google Play"></a> </div> </div> </div> </div> <h1 class="h-c-headline h-u-mt-std h-c-headline--four h-u-font-weight-medium h-has-bottom-margin"> Ratings & Review on the Play Store </h1> <p> On this page you can find information about ratings and reviews on Google Play, as well Google’s policies for posting reviews. </p> <p> You can write reviews for anything you've purchased or rented from Google Play. Reviews are a great way to help others decide what to get by telling them about your experience. Google doesn't pay anyone to rate or review content on Play, and we expect reviewers to be honest and unbiased. </p> <h2 class="h-c-headline h-u-mt-std h-c-headline--four h-u-font-weight-medium h-has-bottom-margin"> How ratings are calculated </h2> <p> Play Store ratings for apps, and the corresponding bar graphs showing the proportional number of 1, 2, 3, 4 and 5 star reviews, are calculated based on the app's current quality ratings from user reviews, rather than the lifetime average value of user reviews, unless the app has very few ratings. This gives users more insight into the app, and a better understanding of its current state, since apps can change over time, and often add and remove features. We show the total lifetime number of reviews as this provides users with valuable information about the app's use and longevity. </p> <p> Ratings for other content on the Play Store (books, movies, tv shows) are calculated based on the lifetime average value of user reviews of that content. </p> <h2 class="h-c-headline h-u-mt-std h-c-headline--four h-u-font-weight-medium h-has-bottom-margin"> What others will see when you leave a review </h2> <p> Most reviews are visible to everyone, and the Play Store app will indicate whether your review will be public or private. </p> <p> Public reviews will show your name and image from your Google account and past review edits to anyone who uses Play (including developers). Private reviews are usually for apps in early access or beta testing, and only the developer can see your review, including your name and, account image from your Google account, and past edits. For both public and private reviews, developers are also able to see your language, device and country and device information (such as language, model, and OS version). Developers can also reply to reviews and may use this information to reply to you. If you edit a review, other users and developers can still see past edits unless you delete the review. </p> <h2 class="h-c-headline h-u-mt-std h-c-headline--four h-u-font-weight-medium h-has-bottom-margin"> Ratings and reviews posting policies </h2> <p> Ratings and reviews are meant to be helpful and trustworthy. Reviewing content on Play is a great way to share helpful feedback and assist other Play users in finding great content and services. </p> <h2 class="h-c-headline h-u-mt-std h-u-font-weight-medium h-has-bottom-margin"> Guidelines for writing a good review </h2> <ul class="h-u-ml-l h-u-mt-std h-has-bottom-margin"> <li>Make your reviews useful and informative. </li> <li>Try to include both positives and drawbacks. </li> <li>Keep it readable; check grammar and spelling, and don't use excessive capitalization and punctuation. </li> <li>Be nice to others. </li> </ul> <p class="h-u-mt-std"> Google Play's policies for ratings and reviews are below. Reviews that don't follow these policies will be removed, and anyone who repeatedly or egregiously violates them may lose the ability to post reviews on Google Play. </p> <h2 class="h-c-headline h-u-mt-std h-u-font-weight-medium h-has-bottom-margin"> Spam and fake reviews </h2> <p> Your reviews should reflect the experience you've had with the content or service you're reviewing. </p> <ul class="h-u-ml-l h-u-mt-std"> <li>Don't post fake or inaccurate reviews. </li> <li>Don't post the same review multiple times. </li> <li>Don't post reviews for the same content from multiple accounts. </li> <li>Don't post reviews to mislead other users or manipulate the rating. </li> <li>Don't post reviews on behalf of others. </li> <li>Don't misrepresent your identity or your connection to the content you're reviewing. </li> </ul> <h2 class="h-c-headline h-u-mt-std h-u-font-weight-medium h-has-bottom-margin"> Off-topic reviews </h2> <p> Keep reviews on-topic and relevant to the content, service, or experience you're reviewing. </p> <ul class="h-u-ml-l h-u-mt-std"> <li>Don't post solicitations, political or social commentary, or anything else that is irrelevant to the content, service, or core of the consumer experience you're reviewing. </li> </ul> <h2 class="h-c-headline h-u-mt-std h-u-font-weight-medium h-has-bottom-margin"> Advertising </h2> <p> We want reviews to be useful, and they aren't useful if they're promoting something other than the content or service you're reviewing. </p> <ul class="h-u-ml-l h-u-mt-std"> <li>Don't post promotional or commercial content for any products or services, including affiliate or referral-based promotions. </li> <li>Don't post phone numbers, email addresses, or links to other websites. </li> </ul> <h2 class="h-c-headline h-u-mt-std h-u-font-weight-medium h-has-bottom-margin"> Conflict of interest </h2> <p> Reviews are most valuable when they're genuine and unbiased. They should be written by people who aren't motivated by financial gain. </p> <ul class="h-u-ml-l h-u-mt-std"> <li>Don't offer or accept money, products, or services in exchange for posting reviews. </li> <li>Don't review content, services, or experiences if you own or work for the business that created it. </li> </ul> <h2 class="h-c-headline h-u-mt-std h-u-font-weight-medium h-has-bottom-margin"> Copyrighted content </h2> <p> Reviews should be your own and reflect your personal opinions. </p> <ul class="h-u-ml-l h-u-mt-std"> <li>Don't post reviews that infringe on the intellectual property rights of others, including copyright. </li> </ul> <p> <a href="https://web.archive.org/web/20230331122436/https://support.google.com/legal/troubleshooter/1114905" rel="noopener noreferrer" target="_blank">Learn how to remove copyrighted content</a> </p> <h2 class="h-c-headline h-u-mt-std h-u-font-weight-medium h-has-bottom-margin"> Personal and confidential information </h2> <p> Reviews are meant to share experiences, and you can express the way you feel about something without revealing sensitive personal information. </p> <ul class="h-u-ml-l h-u-mt-std"> <li>Don't post personal or confidential information, such as a physical address or driver's license number. </li> </ul> <h2 class="h-c-headline h-u-mt-std h-u-font-weight-medium h-has-bottom-margin"> Illegal content </h2> <p> Your reviews must comply with the law and any terms or legal agreements you have agreed to. </p> <ul class="h-u-ml-l h-u-mt-std"> <li>Don't post reviews that contain or link to illegal content. </li> </ul> <h2 class="h-c-headline h-u-mt-std h-u-font-weight-medium h-has-bottom-margin"> Sexually explicit content </h2> <p> Google Play is intended for a broad audience, and reviews should reflect that. </p> <ul class="h-u-ml-l h-u-mt-std"> <li>Don't post reviews that contain, promote, or solicit sexually explicit content. </li> <li>Don't post reviews that depict children in sexual situations or address them in a sexual manner. </li> </ul> <h2 class="h-c-headline h-u-mt-std h-u-font-weight-medium h-has-bottom-margin"> Hate speech </h2> <p> Google Play is intended for all people, and reviews should reflect that. </p> <ul class="h-u-ml-l h-u-mt-std"> <li>Don't promote violence, condone violence, or incite hatred toward an individual or group based on their race, nationality, ethnic origin, religion, gender, gender identity, sexual orientation, age, disability, veteran status, or any other characteristic that is associated with systemic discrimination or marginalization. </li> </ul> <h2 class="h-c-headline h-u-mt-std h-u-font-weight-medium h-has-bottom-margin"> Offensive reviews </h2> <p> Google Play is meant to entertain and inform, not attack and offend. </p> <ul class="h-u-ml-l h-u-mt-std"> <li>Don't post obscene, profane, or offensive language. </li> <li>Don't post reviews that harass, bully, or attack others. </li> </ul> </main> <footer class="h-c-footer h-c-footer--topmargin 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</option> <option value="/intl/fr_tg/about/comment-posting-policy/"> français (Togo) </option> <option value="/intl/th_th/about/comment-posting-policy/"> ไทย (ไทย) </option> <option value="/intl/tk_tm/about/comment-posting-policy/"> türkmençe (Türkmenistan) </option> <option value="/intl/tr_tr/about/comment-posting-policy/"> Türkçe (Türkiye) </option> <option value="/intl/en_tt/about/comment-posting-policy/"> English (Trinidad & Tobago) </option> <option value="/intl/zh-TW_tw/about/comment-posting-policy/"> 中文 (繁體, 台灣) </option> <option value="/intl/uk_ua/about/comment-posting-policy/"> українська (Україна) </option> <option value="/intl/en_ug/about/comment-posting-policy/"> English (Uganda) </option> <option value="/intl/en_uk/about/comment-posting-policy/"> English (United Kingdom) </option> <option value="/intl/es-419_uy/about/comment-posting-policy/"> español (Uruguay) </option> <option value="/intl/uz_uz/about/comment-posting-policy/"> o‘zbek (lotin, Oʻzbekiston) </option> <option value="/intl/es-419_ve/about/comment-posting-policy/"> español (Venezuela) </option> <option value="/intl/en_vi/about/comment-posting-policy/"> English (U.S. Virgin Islands) </option> <option value="/intl/vi_vn/about/comment-posting-policy/"> Tiếng Việt (Việt Nam) </option> <option value="/intl/en_za/about/comment-posting-policy/"> English (South Africa) </option> <option value="/intl/en_zm/about/comment-posting-policy/"> English (Zambia) </option> <option value="/intl/en_zw/about/comment-posting-policy/"> English (Zimbabwe) </option> <option value="/intl/bg/about/comment-posting-policy/"> български </option> <option value="/intl/ca_es/about/comment-posting-policy/"> català (Espanya) </option> <option value="/intl/cs/about/comment-posting-policy/"> čeština </option> <option value="/intl/da/about/comment-posting-policy/"> dansk </option> <option value="/intl/da_dk/about/comment-posting-policy/"> dansk (Danmark) </option> <option value="/intl/de/about/comment-posting-policy/"> Deutsch </option> <option value="/intl/de_be/about/comment-posting-policy/"> Deutsch (Belgien) </option> <option value="/intl/el_cy/about/comment-posting-policy/"> Ελληνικά (Κύπρος) </option> <option value="/intl/en_ae/about/comment-posting-policy/"> English (United Arab Emirates) </option> <option value="/intl/en_bw/about/comment-posting-policy/"> English (Botswana) </option> <option value="/intl/en_ca/about/comment-posting-policy/"> English (Canada) </option> <option value="/intl/en_ch/about/comment-posting-policy/"> English (Switzerland) </option> <option value="/intl/en_cm/about/comment-posting-policy/"> English (Cameroon) </option> <option value="/intl/en_eg/about/comment-posting-policy/"> English (Egypt) </option> <option value="/intl/en_hk/about/comment-posting-policy/"> English (Hong Kong SAR China) </option> <option value="/intl/en_in/about/comment-posting-policy/"> English (India) </option> <option value="/intl/en_np/about/comment-posting-policy/"> English (Nepal) </option> <option value="/intl/en_ph/about/comment-posting-policy/"> English (Philippines) </option> <option value="/intl/en_sa/about/comment-posting-policy/"> English (Saudi Arabia) </option> <option value="/intl/en_tz/about/comment-posting-policy/"> English (Tanzania) </option> <option value="/intl/en_ug/about/comment-posting-policy/"> English (Uganda) </option> <option value="/intl/es-419/about/comment-posting-policy/"> español (Latinoamérica) </option> <option value="/intl/es-419_pr/about/comment-posting-policy/"> español (Puerto Rico) </option> <option value="/intl/es-419_us/about/comment-posting-policy/"> español (Latinoamérica) </option> <option value="/intl/es/about/comment-posting-policy/"> español </option> <option value="/intl/es_pr/about/comment-posting-policy/"> español (Puerto Rico) </option> <option value="/intl/es_us/about/comment-posting-policy/"> español (Estados Unidos) </option> <option value="/intl/et/about/comment-posting-policy/"> eesti </option> <option value="/intl/fi/about/comment-posting-policy/"> suomi </option> <option value="/intl/fil/about/comment-posting-policy/"> Filipino </option> <option value="/intl/fr-CA/about/comment-posting-policy/"> français (Canada) </option> <option value="/intl/fr/about/comment-posting-policy/"> français </option> <option value="/intl/fr_be/about/comment-posting-policy/"> français (Belgique) </option> <option value="/intl/fr_ca/about/comment-posting-policy/"> français (Canada) </option> <option value="/intl/fr_ch/about/comment-posting-policy/"> français (Suisse) </option> <option value="/intl/fr_cm/about/comment-posting-policy/"> français (Cameroun) </option> <option value="/intl/fr_lu/about/comment-posting-policy/"> français (Luxembourg) </option> <option value="/intl/fr_mu/about/comment-posting-policy/"> français (Maurice) </option> <option value="/intl/hi_in/about/comment-posting-policy/"> हिन्दी (भारत) </option> <option value="/intl/hr/about/comment-posting-policy/"> hrvatski </option> <option value="/intl/hu/about/comment-posting-policy/"> magyar </option> <option value="/intl/it/about/comment-posting-policy/"> italiano </option> <option value="/intl/it_it/about/comment-posting-policy/"> italiano (Italia) </option> <option value="/intl/iw/about/comment-posting-policy/"> עברית (ישראל) </option> <option value="/intl/ja/about/comment-posting-policy/"> 日本語 </option> <option value="/intl/kn_in/about/comment-posting-policy/"> ಕನ್ನಡ (ಭಾರತ) </option> <option value="/intl/ko/about/comment-posting-policy/"> 한국어 </option> <option value="/intl/lt/about/comment-posting-policy/"> lietuvių </option> <option value="/intl/lv/about/comment-posting-policy/"> latviešu </option> <option value="/intl/ml_in/about/comment-posting-policy/"> മലയാളം (ഇന്ത്യ) </option> <option value="/intl/mr_in/about/comment-posting-policy/"> मराठी (भारत) </option> <option value="/intl/ms/about/comment-posting-policy/"> Bahasa Melayu </option> <option value="/intl/nl/about/comment-posting-policy/"> Nederlands </option> <option value="/intl/nl_nl/about/comment-posting-policy/"> Nederlands (Nederland) </option> <option value="/intl/no/about/comment-posting-policy/"> norsk bokmål (Norge) </option> <option value="/intl/pa/about/comment-posting-policy/"> ਪੰਜਾਬੀ </option> <option value="/intl/pl/about/comment-posting-policy/"> polski </option> <option value="/intl/pt-BR/about/comment-posting-policy/"> português (Brasil) </option> <option value="/intl/ru/about/comment-posting-policy/"> русский </option> <option value="/intl/ru_by/about/comment-posting-policy/"> русский (Беларусь) </option> <option value="/intl/ru_kg/about/comment-posting-policy/"> русский (Киргизия) </option> <option value="/intl/ru_kz/about/comment-posting-policy/"> русский (Казахстан) </option> <option value="/intl/ru_tj/about/comment-posting-policy/"> русский </option> <option value="/intl/ru_tm/about/comment-posting-policy/"> русский </option> <option value="/intl/sk/about/comment-posting-policy/"> slovenčina </option> <option value="/intl/sl/about/comment-posting-policy/"> slovenščina </option> <option value="/intl/sr/about/comment-posting-policy/"> српски </option> <option value="/intl/sr_rs/about/comment-posting-policy/"> српски (ћирилица, Србија) </option> <option value="/intl/ta_in/about/comment-posting-policy/"> தமிழ் (இந்தியா) </option> <option value="/intl/te_in/about/comment-posting-policy/"> తెలుగు (భారత దేశం) </option> <option value="/intl/tr/about/comment-posting-policy/"> Türkçe </option> <option value="/intl/uk/about/comment-posting-policy/"> українська </option> <option value="/intl/ur/about/comment-posting-policy/"> اردو </option> <option value="/intl/zh-CN/about/comment-posting-policy/"> 中文 (简体) </option> <option value="/intl/zh-HK/about/comment-posting-policy/"> 中文 </option> </select> </li> </ul> </section> </footer> <script src="/web/20230331122436js_/https://play.google.com/about/static/js/index.min.js?cache=b16bea6" nonce="jHP69WoKgvhgawEbDnTkpg"></script> </body> </html> <!-- FILE 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