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Telligent Systems - Wikipedia

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.infobox-3cols-child{margin:auto}.mw-parser-output .infobox .navbar{font-size:100%}@media screen{html.skin-theme-clientpref-night .mw-parser-output .infobox-full-data:not(.notheme)>div:not(.notheme)[style]{background:#1f1f23!important;color:#f8f9fa}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .infobox-full-data:not(.notheme) div:not(.notheme){background:#1f1f23!important;color:#f8f9fa}}@media(min-width:640px){body.skin--responsive .mw-parser-output .infobox-table{display:table!important}body.skin--responsive .mw-parser-output .infobox-table>caption{display:table-caption!important}body.skin--responsive .mw-parser-output .infobox-table>tbody{display:table-row-group}body.skin--responsive .mw-parser-output .infobox-table tr{display:table-row!important}body.skin--responsive .mw-parser-output .infobox-table th,body.skin--responsive .mw-parser-output .infobox-table td{padding-left:inherit;padding-right:inherit}}</style><style data-mw-deduplicate="TemplateStyles:r1242257876">.mw-parser-output .ib-company .infobox-label{padding-right:0.5em}.mw-parser-output .ib-company .infobox-data,.mw-parser-output .ib-company .infobox-below{line-height:1.35em}.mw-parser-output .ib-company-logo img{background-color:#f8f9fa}.mw-parser-output .ib-company-locality,.mw-parser-output .ib-company-country{display:inline}</style><table class="infobox ib-company vcard"><caption class="infobox-title fn org">Telligent, A Verint Company</caption><tbody><tr><td colspan="2" class="infobox-image ib-company-logo logo"><figure class="mw-halign-right" typeof="mw:File"><a href="/wiki/File:Telligent.png" class="mw-file-description"><img src="//upload.wikimedia.org/wikipedia/en/thumb/a/ac/Telligent.png/225px-Telligent.png" decoding="async" width="225" height="55" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/en/thumb/a/ac/Telligent.png/338px-Telligent.png 1.5x, //upload.wikimedia.org/wikipedia/en/thumb/a/ac/Telligent.png/450px-Telligent.png 2x" data-file-width="637" data-file-height="156" /></a><figcaption></figcaption></figure></td></tr><tr><th scope="row" class="infobox-label">Company type</th><td class="infobox-data category"><a href="/wiki/Private_company" class="mw-redirect" title="Private company">Private</a></td></tr><tr><th scope="row" class="infobox-label">Industry</th><td class="infobox-data category"><a href="/wiki/Social_Networking" class="mw-redirect" title="Social Networking">Social Networking</a> <br /><a href="/wiki/Computer_software" class="mw-redirect" title="Computer software">Computer software</a> <br /><a href="/wiki/Social_software" title="Social software">Social software</a> <br /><a href="/wiki/Collaboration_software" class="mw-redirect" title="Collaboration software">Collaboration software</a> <br /><a href="/wiki/Enterprise_Software" class="mw-redirect" title="Enterprise Software">Enterprise Software</a></td></tr><tr><th scope="row" class="infobox-label">Founded</th><td class="infobox-data">2004<span style="display:none">&#160;(<span class="bday dtstart published updated itvstart">2004</span>)</span></td></tr><tr><th scope="row" class="infobox-label">Headquarters</th><td class="infobox-data label"><a href="/wiki/Dallas" title="Dallas">Dallas</a>, Texas<br /><a href="/wiki/London" title="London">London</a>, England</td></tr><tr><th scope="row" class="infobox-label"><div style="display: inline-block; line-height: 1.2em; padding: .1em 0;">Key people</div></th><td class="infobox-data agent">Patrick Brandt, <small><a href="/wiki/CEO" class="mw-redirect" title="CEO">CEO</a></small><br />Rob Howard, <small><a href="/wiki/Chief_Technology_Officer" class="mw-redirect" title="Chief Technology Officer">CTO</a>, <a href="/wiki/Founder_(company)" class="mw-redirect" title="Founder (company)">Founder</a></small><br />Wendy Gibson, <small><a href="/wiki/Chief_marketing_officer" title="Chief marketing officer">CMO</a></small><br />Richard Zichinno, <small><a href="/wiki/Vice_President#Officer_levels_in_business_administration" class="mw-redirect" title="Vice President">SVP</a></small><br />David Mitchell, <small><a href="/wiki/Board_member" class="mw-redirect" title="Board member">Board member</a></small></td></tr><tr><th scope="row" class="infobox-label">Products</th><td class="infobox-data"><a href="/wiki/Telligent_Community" title="Telligent Community">Telligent Community</a><br />Telligent Enterprise<br /><a href="/wiki/Telligent_Analytics" class="mw-redirect" title="Telligent Analytics">Telligent Analytics</a></td></tr><tr><th scope="row" class="infobox-label"><div style="display: inline-block; line-height: 1.2em; padding: .1em 0;">Number of employees</div></th><td class="infobox-data">&gt; 100</td></tr><tr><th scope="row" class="infobox-label">Website</th><td class="infobox-data"><a rel="nofollow" class="external text" href="http://telligent.com">telligent.com</a></td></tr></tbody></table> <p><b>Telligent, A Verint Company</b> is an enterprise collaboration and community software business founded in 2004 by Rob Howard. The company changed its name to Zimbra, Inc. in September 2013<sup id="cite_ref-1" class="reference"><a href="#cite_note-1"><span class="cite-bracket">&#91;</span>1<span class="cite-bracket">&#93;</span></a></sup> after acquiring <a href="/wiki/Zimbra" title="Zimbra">Zimbra</a><sup id="cite_ref-2" class="reference"><a href="#cite_note-2"><span class="cite-bracket">&#91;</span>2<span class="cite-bracket">&#93;</span></a></sup> from <a href="/wiki/VMWare" class="mw-redirect" title="VMWare">VMWare</a>. In August 2015, <a href="/wiki/Verint_Systems" title="Verint Systems">Verint Systems</a>, Inc. acquired<sup id="cite_ref-3" class="reference"><a href="#cite_note-3"><span class="cite-bracket">&#91;</span>3<span class="cite-bracket">&#93;</span></a></sup> Telligent and currently operates Telligent as an independent business unit. As of August 2015, the remaining assets of Zimbra were acquired by <a href="/wiki/Synacor" title="Synacor">Synacor</a>.<sup id="cite_ref-4" class="reference"><a href="#cite_note-4"><span class="cite-bracket">&#91;</span>4<span class="cite-bracket">&#93;</span></a></sup> </p> <meta property="mw:PageProp/toc" /> <div class="mw-heading mw-heading2"><h2 id="Company_history">Company history</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Telligent_Systems&amp;action=edit&amp;section=1" title="Edit section: Company history"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Telligent was founded by Rob Howard in 2004. Howard was previously a founding member of Microsoft's <a href="/wiki/ASP.NET" title="ASP.NET">ASP.NET</a> team and helped build and run the Microsoft ASP.NET community. </p><p>Telligent introduced its first product, <a href="/wiki/Telligent_Community" title="Telligent Community">Community Server</a>, in the fall of 2004. Community Server was an integrated community platform that brought together blogs, <a href="/wiki/Wiki" title="Wiki">wikis</a>, forums, user profiles, etc. Community Server was based on the work done by Rob Howard on the ASP.NET Forums, Jason Alexander on Gallery, and Scott Watermasysk on Text. </p><p><a href="/wiki/Dell" title="Dell">Dell</a> and <a href="/wiki/Myspace" title="Myspace">Myspace</a> both became Telligent customers in 2006. Dell started a blog<sup id="cite_ref-5" class="reference"><a href="#cite_note-5"><span class="cite-bracket">&#91;</span>5<span class="cite-bracket">&#93;</span></a></sup> on Telligent's platform in response to <a href="/wiki/Jeff_Jarvis" title="Jeff Jarvis">Jeff Jarvis</a>' post about his dissatisfaction with a Dell laptop.<sup id="cite_ref-6" class="reference"><a href="#cite_note-6"><span class="cite-bracket">&#91;</span>6<span class="cite-bracket">&#93;</span></a></sup> </p><p>At the end of 2007, Telligent introduced a <a href="/wiki/Social_analytics" title="Social analytics">social analytics</a> tool called <a href="/wiki/Telligent_Analytics" class="mw-redirect" title="Telligent Analytics">Harvest Reporting Server</a>. </p><p>In 2008, <a href="/wiki/Intel_Capital" title="Intel Capital">Intel Capital</a> became Telligent's first capital partner.<sup id="cite_ref-7" class="reference"><a href="#cite_note-7"><span class="cite-bracket">&#91;</span>7<span class="cite-bracket">&#93;</span></a></sup> </p><p>In 2009, Patrick Brandt took over as CEO and Rob Howard became CTO.<sup id="cite_ref-8" class="reference"><a href="#cite_note-8"><span class="cite-bracket">&#91;</span>8<span class="cite-bracket">&#93;</span></a></sup> Patrick Brandt was previously CEO of Skywire Software, which was acquired by <a href="/wiki/Oracle_Corporation" title="Oracle Corporation">Oracle</a><sup id="cite_ref-9" class="reference"><a href="#cite_note-9"><span class="cite-bracket">&#91;</span>9<span class="cite-bracket">&#93;</span></a></sup> for an undisclosed amount of money. Telligent rebranded its product offerings as follows;<sup id="cite_ref-10" class="reference"><a href="#cite_note-10"><span class="cite-bracket">&#91;</span>10<span class="cite-bracket">&#93;</span></a></sup> Community Server became <a href="/wiki/Telligent_Community" title="Telligent Community">Telligent Community</a>, Harvest Reporting Server became <a href="/wiki/Telligent_Analytics" class="mw-redirect" title="Telligent Analytics">Telligent Analytics</a>, and Community Server Evolution became Telligent Enterprise. Telligent also formally introduced the Telligent Evolution platform, upon which Telligent Community and Telligent Enterprise were based. </p><p>As part of the company's repositioning, Telligent discontinued development and support for Graffiti CMS, making it available as an open-source project.<sup id="cite_ref-11" class="reference"><a href="#cite_note-11"><span class="cite-bracket">&#91;</span>11<span class="cite-bracket">&#93;</span></a></sup> Telligent also discontinued BlogMailr, an email-to-blog service. </p><p>In 2010 David Mitchell joined Telligent's board.<sup id="cite_ref-12" class="reference"><a href="#cite_note-12"><span class="cite-bracket">&#91;</span>12<span class="cite-bracket">&#93;</span></a></sup> Mitchell is currently CEO of <a rel="nofollow" class="external text" href="http://www.global360.com/">Global 360</a> and was previously CEO of WebMethods.<sup id="cite_ref-13" class="reference"><a href="#cite_note-13"><span class="cite-bracket">&#91;</span>13<span class="cite-bracket">&#93;</span></a></sup> Telligent additionally added Wendy Gibson<sup id="cite_ref-14" class="reference"><a href="#cite_note-14"><span class="cite-bracket">&#91;</span>14<span class="cite-bracket">&#93;</span></a></sup> as Chief Marketing Officer. </p><p>On December 19, 2011, Telligent acquired Leverage Software.<sup id="cite_ref-15" class="reference"><a href="#cite_note-15"><span class="cite-bracket">&#91;</span>15<span class="cite-bracket">&#93;</span></a></sup> </p><p>On July 15, 2013, Telligent acquired <a href="/wiki/Zimbra" title="Zimbra">Zimbra</a> from <a href="/wiki/Vmware" class="mw-redirect" title="Vmware">Vmware</a>.<sup id="cite_ref-16" class="reference"><a href="#cite_note-16"><span class="cite-bracket">&#91;</span>16<span class="cite-bracket">&#93;</span></a></sup> </p><p>On August 1, 2015, Telligent was acquired by <a href="/wiki/Verint_Systems" title="Verint Systems">Verint Systems</a>, Inc.<sup id="cite_ref-17" class="reference"><a href="#cite_note-17"><span class="cite-bracket">&#91;</span>17<span class="cite-bracket">&#93;</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="Products">Products</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Telligent_Systems&amp;action=edit&amp;section=2" title="Edit section: Products"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Telligent's products are built on the <a href="/wiki/Microsoft_.NET" class="mw-redirect" title="Microsoft .NET">Microsoft .NET</a> and <a href="/wiki/Microsoft_SQL_Server" title="Microsoft SQL Server">Microsoft SQL Server</a> platforms. They are primarily used as on-premises, white-label software solutions. </p> <div class="mw-heading mw-heading3"><h3 id="Telligent_Community">Telligent Community</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Telligent_Systems&amp;action=edit&amp;section=3" title="Edit section: Telligent Community"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p><a href="/wiki/Telligent_Community" title="Telligent Community">Telligent Community</a> (formerly Community Server), built on the Telligent Evolution platform, is Telligent's flagship product. It was first introduced in 2004 and the most recent version is 5.6 as of October 2010.<sup class="noprint Inline-Template Template-Fact" style="white-space:nowrap;">&#91;<i><a href="/wiki/Wikipedia:Citation_needed" title="Wikipedia:Citation needed"><span title="This claim needs references to reliable sources. (August 2020)">citation needed</span></a></i>&#93;</sup> </p><p>Telligent Community is designed to support external facing communities and the primary use cases are: <a href="/wiki/Digital_marketing" title="Digital marketing">digital marketing</a>, support communities, and networking. </p> <div class="mw-heading mw-heading3"><h3 id="Telligent_Enterprise">Telligent Enterprise</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Telligent_Systems&amp;action=edit&amp;section=4" title="Edit section: Telligent Enterprise"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Telligent Enterprise, built on the Telligent Evolution platform, was first introduced in 2008 in response to users of Telligent Community asking Telligent to provide an employee-focused solution. Telligent Enterprise version 2.6 was released in October 2010.<sup class="noprint Inline-Template Template-Fact" style="white-space:nowrap;">&#91;<i><a href="/wiki/Wikipedia:Citation_needed" title="Wikipedia:Citation needed"><span title="This claim needs references to reliable sources. (August 2020)">citation needed</span></a></i>&#93;</sup> </p><p>Telligent Enterprise is designed to support <a href="/wiki/Enterprise_2.0" class="mw-redirect" title="Enterprise 2.0">enterprise 2.0</a> / internal communities, private business-to-business communities, and private networking communities. An emphasis on integration with enterprise email systems, such as Microsoft Exchange Server, and enterprise identity management systems, such as <a href="/wiki/Microsoft_Active_Directory" class="mw-redirect" title="Microsoft Active Directory">Microsoft Active Directory</a>, are examples of how Telligent Enterprise differs from Telligent Community. </p> <div class="mw-heading mw-heading3"><h3 id="Telligent_Analytics">Telligent Analytics</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Telligent_Systems&amp;action=edit&amp;section=5" title="Edit section: Telligent Analytics"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Telligent introduced Telligent Analytics in 2007 as the Harvest Reporting Server. Telligent Analytics is designed to analyze people and information created within the Telligent Evolution platform. This includes both Telligent Community and Telligent Enterprise. It additionally includes any data created by applications that run on the Telligent Evolution platform.<sup class="noprint Inline-Template Template-Fact" style="white-space:nowrap;">&#91;<i><a href="/wiki/Wikipedia:Citation_needed" title="Wikipedia:Citation needed"><span title="This claim needs references to reliable sources. (August 2020)">citation needed</span></a></i>&#93;</sup> </p> <link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1257001546"><table class="infobox vevent"><caption class="infobox-title summary">Telligent Analytics</caption><tbody><tr><th scope="row" class="infobox-label" style="white-space: nowrap;"><a href="/wiki/Programmer" title="Programmer">Developer(s)</a></th><td class="infobox-data">Telligent Systems</td></tr><tr style="display: none;"><td colspan="2" class="infobox-full-data"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1257001546"></td></tr><tr><th scope="row" class="infobox-label" style="white-space: nowrap;"><a href="/wiki/Software_release_life_cycle" title="Software release life cycle">Stable release</a></th><td class="infobox-data"><div style="margin:0px;">Telligent Analytics 3.5 / March&#160;14,&#160;2010<span style="display:none">&#160;(<span class="bday dtstart published updated itvstart">2010-03-14</span>)</span></div></td></tr><tr style="display:none"><td colspan="2"> </td></tr><tr><th scope="row" class="infobox-label" style="white-space: nowrap;"><a href="/wiki/Computing_platform" title="Computing platform">Platform</a></th><td class="infobox-data"><a href="/wiki/ASP.NET" title="ASP.NET">ASP.NET</a> / <a href="/wiki/Microsoft_SQL_Server" title="Microsoft SQL Server">Microsoft SQL Server</a></td></tr><tr><th scope="row" class="infobox-label" style="white-space: nowrap;"><a href="/wiki/Software_categories#Categorization_approaches" title="Software categories">Type</a></th><td class="infobox-data"><a href="/wiki/Collaborative_software" title="Collaborative software">Collaborative software</a><br /><a href="/wiki/Social_Analytics" class="mw-redirect" title="Social Analytics">Social Analytics</a><br /><a href="/wiki/Social_Networking" class="mw-redirect" title="Social Networking">Social Networking</a></td></tr><tr><th scope="row" class="infobox-label" style="white-space: nowrap;">Website</th><td class="infobox-data"><a rel="nofollow" class="external free" href="http://telligent.com">http://telligent.com</a></td></tr></tbody></table> <div class="mw-heading mw-heading2"><h2 id="External_links">External links</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Telligent_Systems&amp;action=edit&amp;section=6" title="Edit section: External links"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li><a rel="nofollow" class="external text" href="http://www.telligent.com">Telligent web site</a></li></ul> <div class="mw-heading mw-heading2"><h2 id="References">References</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Telligent_Systems&amp;action=edit&amp;section=7" title="Edit section: References"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <style data-mw-deduplicate="TemplateStyles:r1239543626">.mw-parser-output .reflist{margin-bottom:0.5em;list-style-type:decimal}@media screen{.mw-parser-output .reflist{font-size:90%}}.mw-parser-output .reflist .references{font-size:100%;margin-bottom:0;list-style-type:inherit}.mw-parser-output .reflist-columns-2{column-width:30em}.mw-parser-output .reflist-columns-3{column-width:25em}.mw-parser-output .reflist-columns{margin-top:0.3em}.mw-parser-output .reflist-columns ol{margin-top:0}.mw-parser-output .reflist-columns li{page-break-inside:avoid;break-inside:avoid-column}.mw-parser-output .reflist-upper-alpha{list-style-type:upper-alpha}.mw-parser-output .reflist-upper-roman{list-style-type:upper-roman}.mw-parser-output .reflist-lower-alpha{list-style-type:lower-alpha}.mw-parser-output .reflist-lower-greek{list-style-type:lower-greek}.mw-parser-output .reflist-lower-roman{list-style-type:lower-roman}</style><div class="reflist reflist-columns references-column-width" style="column-width: 30em;"> <ol class="references"> <li id="cite_note-1"><span class="mw-cite-backlink"><b><a href="#cite_ref-1">^</a></b></span> <span class="reference-text"><style data-mw-deduplicate="TemplateStyles:r1238218222">.mw-parser-output cite.citation{font-style:inherit;word-wrap:break-word}.mw-parser-output .citation q{quotes:"\"""\"""'""'"}.mw-parser-output .citation:target{background-color:rgba(0,127,255,0.133)}.mw-parser-output .id-lock-free.id-lock-free a{background:url("//upload.wikimedia.org/wikipedia/commons/6/65/Lock-green.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-limited.id-lock-limited a,.mw-parser-output .id-lock-registration.id-lock-registration a{background:url("//upload.wikimedia.org/wikipedia/commons/d/d6/Lock-gray-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-subscription.id-lock-subscription a{background:url("//upload.wikimedia.org/wikipedia/commons/a/aa/Lock-red-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .cs1-ws-icon a{background:url("//upload.wikimedia.org/wikipedia/commons/4/4c/Wikisource-logo.svg")right 0.1em center/12px no-repeat}body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-free a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-limited a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-registration a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-subscription a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .cs1-ws-icon a{background-size:contain;padding:0 1em 0 0}.mw-parser-output .cs1-code{color:inherit;background:inherit;border:none;padding:inherit}.mw-parser-output .cs1-hidden-error{display:none;color:var(--color-error,#d33)}.mw-parser-output .cs1-visible-error{color:var(--color-error,#d33)}.mw-parser-output .cs1-maint{display:none;color:#085;margin-left:0.3em}.mw-parser-output .cs1-kern-left{padding-left:0.2em}.mw-parser-output .cs1-kern-right{padding-right:0.2em}.mw-parser-output .citation .mw-selflink{font-weight:inherit}@media screen{.mw-parser-output .cs1-format{font-size:95%}html.skin-theme-clientpref-night .mw-parser-output .cs1-maint{color:#18911f}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .cs1-maint{color:#18911f}}</style><cite id="CITEREFHenry2013" class="citation web cs1">Henry, Tiffany (2013-09-25). <a rel="nofollow" class="external text" href="http://telligent.com/company/news/b/press_releases/archive/2013/09/25/zimbra-unveils-integrated-team-culture-and-vision-for-people-centered-collaboration-at-user-group-conference.aspx">"Zimbra Unveils Integrated Team, Culture, and Vision for People-Centered Collaboration at User Group Conference"</a>. 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Retrieved <span class="nowrap">2006-07-11</span></span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&amp;rft.genre=unknown&amp;rft.btitle=Real+People+are+Here+and+We%27re+Listening&amp;rft.pub=Lionel+Menchaca&amp;rft_id=http%3A%2F%2Fen.community.dell.com%2Fdell-blogs%2FDirect2Dell%2Fb%2Fdirect2dell%2Farchive%2F2006%2F07%2F11%2Freal-people-are-here-and-we-re-listening.aspx&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ATelligent+Systems" class="Z3988"></span></span> </li> <li id="cite_note-6"><span class="mw-cite-backlink"><b><a href="#cite_ref-6">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="http://www.buzzmachine.com/2007/10/18/dell-hell-the-end/">"Dell Hell:The end?"</a>. BuzzMachine. 18 October 2007<span class="reference-accessdate">. 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