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li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;position:fixed;top:4.5625em;left:0;right:0;z-index:2;margin:auto;padding:2.8125em 0 1.5625em}.admin-bar #app .Header__navigation ul.nav ul{top:6.5em}#app .Header__navigation ul.nav ul.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#app .Header__navigation ul.nav ul::after{content:"";background-color:#fff;background-color:var(--main-nav-submenu-background);position:absolute;top:0;width:100vw;height:100%;-webkit-box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);z-index:-1}#app .Header__navigation ul.nav ul ul{padding:.9375em 0 0;width:calc(100% + 1.875em)}#app .Header__navigation ul.nav ul ul li>a{display:block}#app .Header__navigation ul.nav ul ul li .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75rem;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation ul.nav ul li{padding:0 0 0 1.875em;width:20%}#app .Header__mobile__hamburger{display:none}.admin-bar #app .Header{top:2em}.admin-bar #app .Header__navigation{top:unset}}@media(min-width:1024px) and (hover:hover){#app .Header__navigation ul.nav li:hover ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media(min-width:1180px){.Header__flags{margin-left:1.875em;border-left:.0625em solid #000}.Header__flags--mainmenu{right:2.5em}body.login #app{height:100vh}#app .LoginBlock .wrapper{height:29.5em}#app .Header__navigation .Header__flags__mobile{display:none}#app .Header__navigation 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Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US">Overview</a> <ul class="sub-menu"> <li id="menu-item-164173" class="icn-menu-tour menu-item menu-item-type-custom menu-item-object-custom menu-item-164173"><svg class="icon icon-menu-tour"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-tour"></use></svg><a href="/tour/" title="Discover LiveAgent's all-in-one help desk software with 130+ features, 200+ integrations, & 30-day free trial. 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Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US">Product</a> <ul class="sub-menu"> <li id="menu-item-164174" class="icn-menu-help-desk menu-item menu-item-type-custom menu-item-object-custom menu-item-164174"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-help-desk"></use></svg><a href="/help-desk-software/" title="Discover the best help desk software for 2025! 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Start a 30-day free trial today!" hreflang="en-US" onover-preload="1">Social Media<div class="menu-item-description">Answer your followers directly from LiveAgent</div></a></li> <li id="menu-item-164178" class="icn-phone menu-item menu-item-type-custom menu-item-object-custom menu-item-164178"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#phone"></use></svg><a href="/call-center-software/" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. 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Free 30-day trial, no credit card required." hreflang="en-US" onover-preload="1">Knowledge Base<div class="menu-item-description">Provide self-service options</div></a></li> </ul> </li> <li id="menu-item-164183" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164183"><a href="#" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US">Use For</a> <ul class="sub-menu"> <li id="menu-item-164184" class="icn-menu-business-solutions menu-item menu-item-type-custom menu-item-object-custom menu-item-164184"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-business-solutions"></use></svg><a href="/business/" title="LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent." hreflang="en-US" onover-preload="1">Business Solutions<div class="menu-item-description">Different businesses, different solutions</div></a></li> <li id="menu-item-164185" class="icn-shop menu-item menu-item-type-custom menu-item-object-custom menu-item-164185"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#shop"></use></svg><a href="/industry/" title="Discover how LiveAgent elevates customer support across industries, from healthcare to automotive. Benefit from no setup fees and 24/7 customer service. Boost advocacy, cut response times, and decrease ticket volumes with our omnichannel help desk software. Trusted by Forbes, Airbus, and Nascar. Start your free trial today and tailor LiveAgent to your niche!" hreflang="en-US" onover-preload="1">Industry Solutions<div class="menu-item-description">Adapt LiveAgent for your industry</div></a></li> <li id="menu-item-713804" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-713804"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-use-cases"></use></svg><a href="https://www.liveagent.com/use-case-scenarios/" title="Discover how LiveAgent boosts satisfaction, revenue, and loyalty with real success stories from businesses worldwide. Start your free trial today!" hreflang="en-US" onover-preload="1">Use Cases<div class="menu-item-description">One product, multiple use case scenarios</div></a></li> </ul> </li> <li id="menu-item-164187" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-164187"><a href="#" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US">Integrations</a> <ul class="sub-menu"> <li id="menu-item-874229" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-874229"><a href="/integrations/whatsapp/" title="Integrate WhatsApp with LiveAgent for seamless customer support. Manage messages efficiently with a 30-day free trial. Boost satisfaction now!" hreflang="en-US" onover-preload="1">Whatsapp<span class="badge__new">new</span></a></li> <li id="menu-item-164188" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-164188"><a href="/integrations/wordpress/" title="Integrate LiveAgent's live chat with WordPress to boost customer support. Easy setup, real-time engagement, and enhanced user experience!" hreflang="en-US" onover-preload="1">WordPress</a></li> <li id="menu-item-164189" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-164189"><a href="/integrations/prestashop/" title="Discover how to enhance your Prestashop eCommerce store with LiveAgent's seamless integration. Enjoy benefits like instant communication through live chat, efficient order tracking, and a comprehensive dashboard—all aimed at boosting customer satisfaction. Start your free trial today and join over 250,000 online stores leveraging Prestashop's open-source solutions." hreflang="en-US" onover-preload="1">Prestashop</a></li> <li id="menu-item-164190" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-164190"><a href="/integrations/magento/" title="Integrate Magento 2 with LiveAgent for seamless customer support. Sync customer data, track orders, and streamline communication. Try free today!" hreflang="en-US" onover-preload="1">Magento</a></li> <li id="menu-item-164191" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-164191"><a href="/integrations/shopify/" title="Discover seamless Shopify integration with LiveAgent to enhance your eCommerce store's customer support. Effortlessly set up live chat and phone support to boost customer engagement and satisfaction. Enjoy easy navigation, save time and money, and transform leads into loyal customers. Explore both native and Zapier integration options. Start your free trial today!" hreflang="en-US" onover-preload="1">Shopify</a></li> <li id="menu-item-164192" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-164192"><a href="/integrations/mailchimp/" title="Integrate Mailchimp with LiveAgent to manage email subscriptions directly from tickets. Boost efficiency, streamline workflows, and start free!" hreflang="en-US" onover-preload="1">Mailchimp</a></li> <li id="menu-item-164193" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-164193"><a href="/integrations/pipedrive/" aria-current="page" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US">Pipedrive</a></li> <li id="menu-item-164194" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-164194"><a href="/integrations/slack/" title="Integrate Slack with LiveAgent to enhance team collaboration and streamline customer service. Receive automatic notifications for ticket updates directly in Slack, ensuring you never miss an important message. Set up custom alerts and leverage seamless integration via native options or Zapier. Discover the power of combining Slack's real-time messaging with LiveAgent's customer support capabilities. Visit for a free trial and elevate your team's efficiency today!" hreflang="en-US" onover-preload="1">Slack</a></li> <li id="menu-item-164195" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-164195"><a href="/integrations/" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1">More Integrations</a></li> </ul> </li> <li id="menu-item-933123" class="show-only-mobile icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-933123"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-checklists"></use></svg><a href="/integrations/" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1">Integrations</a></li> </ul> </li> <li id="menu-item-164196" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164196"><a href="#" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US">Resources</a> <ul class="sub-menu"> <li id="menu-item-164197" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164197"><a href="#" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US">Learn</a> <ul class="sub-menu"> <li id="menu-item-164198" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-164198"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#graduation"></use></svg><a href="/academy/" title="Explore LiveAgent Academy, your ultimate resource for mastering customer service. Discover tips, motivational quotes, best practices, and essential skills to enhance customer experiences, loyalty, and satisfaction. Unlock your team's potential with expert insights today!" hreflang="en-US" onover-preload="1">Academy<div class="menu-item-description">Become a customer service expert</div></a></li> <li id="menu-item-164199" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-164199"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-templates"></use></svg><a href="/templates/" title="Boost your email game with LiveAgent's free templates! From business proposals to follow-ups, craft professional, engaging emails effortlessly." hreflang="en-US" onover-preload="1">Templates<div class="menu-item-description">Customizable templates for every occasion</div></a></li> <li id="menu-item-621841" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-621841"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-checklists"></use></svg><a href="/checklists/" title="Explore LiveAgent's detailed checklists to streamline workflows and boost efficiency across call centers, customer service, HR, and marketing." hreflang="en-US" onover-preload="1">Checklists<div class="menu-item-description">How to handle your process</div></a></li> </ul> </li> <li id="menu-item-164201" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164201"><a href="#" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US">sub</a> <ul class="sub-menu"> <li id="menu-item-164202" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-164202"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#pencil"></use></svg><a href="/blog/" title="Explore LiveAgent's blog for expert tips on customer service, help desk software, and business growth strategies to boost satisfaction and success!" hreflang="en-US" onover-preload="1">Blog<div class="menu-item-description">News about customer service & LiveAgent</div></a></li> <li id="menu-item-164203" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-164203"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-glossary"></use></svg><a href="/customer-support-glossary/" title="Discover LiveAgent's comprehensive glossary of customer service and help desk terms. Perfect for beginners and pros to boost knowledge!" hreflang="en-US" onover-preload="1">Glossary<div class="menu-item-description">Learn customer service terminology</div></a></li> <li id="menu-item-164242" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-164242"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-support-portal"></use></svg><a target="_blank" href="https://support.liveagent.com/" title="Discover LiveAgent's support portal for guides, updates, troubleshooting, video tutorials, and more to enhance your customer experience!" hreflang="en-US">Support Portal<div class="menu-item-description">How-to articles and guides</div></a></li> </ul> </li> <li id="menu-item-164206" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164206"><a href="#" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US">sub</a> <ul class="sub-menu"> <li id="menu-item-164205" class="icn-menu-typing-test menu-item menu-item-type-custom menu-item-object-custom menu-item-164205"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-typing-test"></use></svg><a href="/typing-test/">Typing Test<div class="menu-item-description">Improve your typing speed</div></a></li> <li id="menu-item-764128" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-764128"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-reviews"></use></svg><a href="/reviews/" title="Discover expert reviews on top customer service software! Compare features, pricing, and integrations to find the best fit for your business." hreflang="en-US" onover-preload="1">Reviews<div class="menu-item-description">Take a look at software feature reviews</div></a></li> </ul> </li> <li id="menu-item-164207" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164207"><a href="#" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US">Company</a> <ul class="sub-menu"> <li id="menu-item-164208" class="icn-heart menu-item menu-item-type-custom menu-item-object-custom menu-item-164208"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#heart"></use></svg><a href="/about/about-liveagent/" title="Discover LiveAgent, the original help desk software since 2004. Trusted by 40,000+ businesses worldwide for seamless customer support solutions!" hreflang="en-US" onover-preload="1">About Us<div class="menu-item-description">Discover the team behind the product</div></a></li> <li id="menu-item-164209" class="icn-trophy menu-item menu-item-type-custom menu-item-object-custom menu-item-164209"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#trophy"></use></svg><a href="/awards/" title="Discover LiveAgent's award-winning customer service software, recognized as a leader in knowledge management and live chat solutions for 2024. Join satisfied clients and enhance your support with our free trial or schedule a demo today!" hreflang="en-US" onover-preload="1">Awards<div class="menu-item-description">Our awards & accomplishments</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-164243" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-164243"><a href="/features/" title="Explore LiveAgent's powerful multi-channel help desk features—ticketing, live chat, call center, and more. Boost support efficiency today!" hreflang="en-US" onover-preload="1">Features</a></li> <li id="menu-item-164244" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-164244"><a href="/pricing/" title="Explore LiveAgent's affordable pricing plans starting at $15/agent/month. Powerful features, 30-day free trial, no credit card needed!"" hreflang="en-US" onover-preload="1">Pricing</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/trial/" class="Button Button--outline" title="Start your 30-day free trial with LiveAgent today! Discover the ultimate customer support solution—no credit card required." hreflang="en-US" onover-preload="1"> <span>Free Trial</span> </a> <a href="/login/" class="Button Button--login" title="Log in to your LiveAgent account to access top-notch customer service solutions, including help desk, live chat, and call center software. Don't have an account? Start your free trial today—no credit card required. Enhance your customer service skills with our extensive guides and tips at LiveAgent Academy." hreflang="en-US" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--full" title="Schedule a personalized LiveAgent demo to discover how our help desk software can enhance your customer satisfaction and sales. Get a tour of our features, ask questions, and invite your team to join. No trial account needed to start!" hreflang="en-US" onover-preload="1"> <span>Demo</span> </a> <a href="/trial/" class="Button Button--outline" title="Start your 30-day free trial with LiveAgent today! Discover the ultimate customer support solution—no credit card required." hreflang="en-US" onover-preload="1"> <span>Free Trial</span> </a> <a href="/login/" class="Button Button--login" title="Log in to your LiveAgent account to access top-notch customer service solutions, including help desk, live chat, and call center software. Don't have an account? Start your free trial today—no credit card required. Enhance your customer service skills with our extensive guides and tips at LiveAgent Academy." hreflang="en-US" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-en" lang="en"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="us" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europe</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Middle East</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">America</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europe</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/integracii/pipedrive/" title="Интеграцията PipeDrive с LiveAgent улеснява управлението на клиенти и сделки, автоматизира процесите и подобрява продажбите." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/integrace/pipedrive/" title='Integrace PipeDrive s LiveAgent zefektivní správu nabídek a zákazníků. Automatizujte procesy a zvyšte efektivitu prodejních týmů!"' hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/" title="Alt-i-en helpdesk-software: 24/7 support, ingen kreditkortkrav, og 30 dages gratis prøve. Forbedr kundeservice med LiveAgent i dag!" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/integrationen/pipedrive/" title="Nahtlose Verwaltung von Leads & Deals mit der PipeDrive-LiveAgent-Integration. Optimieren Sie Workflows & steigern Sie Effizienz!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/integratsioonid/pipedrive-et/" title="Integreeri PipeDrive LiveAgentiga, et hallata müügivihjeid ja tehinguid, parandada kliendikogemust ja automatiseerida töövooge!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/integraciones/pipedrive/" title="Integra PipeDrive con LiveAgent para gestionar clientes potenciales, automatizar flujos de trabajo y optimizar ventas desde un panel único." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/integrations/pipedrive/" title="Boostez votre gestion des ventes avec l'intégration PipeDrive et LiveAgent ! Centralisez vos données, optimisez le workflow et l'expérience client."" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/ensomatoseis/pipedrive/" title="Βελτιώστε τις ροές εργασιών σας με την ενσωμάτωση PipeDrive στο LiveAgent. Διαχειριστείτε πελάτες & προσφορές εύκολα. Ξεκινήστε δωρεάν!" hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/integracije/pipedrive/" title="Upravljajte potencijalnim kupcima i ponudama učinkovito s PipeDrive-om integriranim u LiveAgent! Ovaj jednostavan CRM alat omogućuje praćenje komunikacija, automatizaciju tijeka rada i generiranje izvješća. Saznajte kako ova integracija olakšava prodajne procese i povećava produktivnost vašeg tima. Isprobajte besplatno i iskoristite sve prednosti povezivanja PipeDrive-a s LiveAgent-om!" hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/integrazioni/pipedrive/" title="Integra PipeDrive con LiveAgent per gestire lead, offerte e comunicazioni in un unico luogo. Migliora la produttività del tuo team di vendita!" hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/integracija/pipedrive/" title="Integrējiet PipeDrive ar LiveAgent un efektīvi pārvaldiet klientu attiecības! Ar šo viegli lietojamo CRM programmatūru jūs varat sekot potenciālajiem klientiem un darījumiem, automatizēt darbplūsmu un piekļūt visai nepieciešamajai informācijai no vienas vietas. Izmantojiet priekšrocības, ko sniedz integrācija, lai uzlabotu klientu apkalpošanu un palielinātu pārdošanas efektivitāti. Izmēģiniet tagad bez maksas!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/integracijos/pipedrive/" title="Integruokite „PipeDrive“ su „LiveAgent“ ir valdykite sandorius, stebėkite klientų informaciją viename skydelyje. Pagerinkite pardavimus!" hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/integraciok/pipedrive/" title="Fedezze fel a PipeDrive és LiveAgent integrációját, amely lehetővé teszi a leadek és ügyletek hatékony kezelését egy intuitív felületen. Automatizálja munkafolyamatait, kövesse nyomon kommunikációját, és növelje értékesítési teljesítményét. Próbálja ki ingyenesen, és tapasztalja meg, hogyan teheti hatékonyabbá csapatának munkáját!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/integraties/pipedrive/" title="Integreer PipeDrive met LiveAgent voor naadloze klantenservice, geautomatiseerde workflows en volledig inzicht in leads en deals. Probeer gratis!" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/intergrering/pipedrive/" title="Integrer PipeDrive med LiveAgent for enkel salgsstyring. Spor avtaler, effektiviser arbeidsflyten og samle data i ett brukervennlig dashbord!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/integracje/pipedrive/" title="Zwiększ efektywność sprzedaży dzięki integracji PipeDrive z LiveAgent! Zarządzaj transakcjami i klientami w jednym panelu. Sprawdź teraz!" hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/integrari/pipedrive/" title="Integrează PipeDrive cu LiveAgent pentru un management eficient al clienților și tranzacțiilor, acces rapid la date și automatizare workflow!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/integracii/pipedrive/" title='Интеграция PipeDrive с LiveAgent: управляйте сделками и клиентами в одной панели, автоматизируйте процессы и повышайте эффективность работы!"' hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title='LiveAgent: Viackanálový softvér zákazníckej podpory s live chatom, AI, 24/7 podporou a 30-dňovou skúšobnou verziou zdarma. Začnite teraz!"' hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/integracije/pipedrive/" title="Odkrijte, kako integracija PipeDrive z LiveAgent izboljša vaše poslovanje! Učinkovito upravljajte odnose s strankami in sledite potencialnim strankam z enostavno uporabo CRM orodja. Prihranite čas in povečajte učinkovitost s sinhronizacijo podatkov na eni nadzorni plošči. Preizkusite brezplačno in izboljšajte svojo prodajo že danes!" hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/zhenghe/pipedrive/" title="集成 PipeDrive 与 LiveAgent，简化 CRM 和工作流程管理，在一个控制面板中高效追踪销售活动。立即免费试用！" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/integration/pipedrive/" title="Subaybayan at pamahalaan ang iyong mga lead at deal nang mas madali gamit ang PipeDrive CRM integration para sa LiveAgent. Gamit ang intuitive na dashboard, maaari mong gawing awtomatiko ang daloy ng trabaho, subaybayan ang komunikasyon, at magrehistro ng mga bagong deal nang direkta sa LiveAgent. I-optimize ang iyong benta at customer service ngayon!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/tich-hop/pipedrive/" title="Tích hợp PipeDrive với LiveAgent để quản lý khách hàng tiềm năng, tự động hóa quy trình và tối ưu hiệu suất bán hàng từ một bảng điều khiển." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Middle East</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/altakamol/pipedrive-ar/" title="اكتشف قوة تكامل PipeDrive مع LiveAgent لتعزيز إدارة العملاء والصفقات بكفاءة. احصل على تحليلات وتقارير محدثة لتحسين تجربة العملاء. جربه مجانًا الآن وابدأ في استخدام أدوات CRM المتقدمة لتحقيق أقصى استفادة من فريق المبيعات الخاص بك." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">America</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </span> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/integracoes/pipedrive/" title="Descubra como a integração do PipeDrive com o LiveAgent pode transformar seu fluxo de trabalho. Gerencie leads, automatize tarefas e melhore o relacionamento com clientes usando um CRM fácil de usar. Aproveite a vantagem competitiva e economize tempo. Experimente gratuitamente e veja como essa integração pode beneficiar sua equipe de vendas." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Copied!"> <div class="Post Post--sidebar-right" itemscope itemtype="http://schema.org/TechArticle"> <meta itemprop="url" content="https://www.liveagent.com/integrations/pipedrive/"> <span itemprop="publisher" itemscope itemtype="http://schema.org/Organization"><meta itemprop="name" content="LiveAgent"></span> <style id="compactheader-css" 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#fa9531}.SortingMenu__desc{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.SortingMenu__desc::before{width:1em;height:1em;content:"";display:block;margin-right:.5em;background:url(/app/themes/liveagent/assets/images/icon-sorting.svg) center center no-repeat;background-size:contain;-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}@media(hover:hover){.SortingMenu__title.active:hover::before{-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}</style> <div class="compact-header__placeholder"> <div class="compact-header compact-header--lvl-2 urlslab-skip-lazy"> <div class="compact-header__wrapper wrapper"> <div class="compact-header__left">  <div class="breadcrumbs"><div class="breadcrumbs-inner"><ol itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemscope itemtype="https://schema.org/WebPage" itemprop="item" itemid="https://www.liveagent.com/integrations/" href="https://www.liveagent.com/integrations/" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1"><span itemprop="name">Integrations</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">PipeDrive</span><meta itemprop="position" content="2"></li></ol></div></div>   <h1 itemprop="headline" class="compact-header__title" id="h-pipedrive">PipeDrive</h1>   <div class="compact-header__text"><p class="flowhunt-skip"></p><p>PipeDrive is a user-friendly CRM tool that helps manage leads, track communications, and automate workflows. Integrate it with LiveAgent for seamless deal registration and customer info access. Available via native or Zapier integration.</p></div>   <div class="compact-header__buttons"> <div class="compact-header__buttons-items"> <div class="compact-header__buttons-item"> <a href="/trial/" class=" Button Button--outline Button--outline-gray" title="Native Integration" target="" rel="" onclick="" hreflang="en-US" onover-preload="1"> <span>Native Integration</span> </a> </div> <div class="compact-header__buttons-item"> <a href="https://zapier.com/apps/liveagent/integrations/pipedrive?utm_medium=referral&utm_source=liveagent&utm_campaign=integration" class=" Button Button--outline" title="Zapier Integration" target="_blank" rel="" onclick="" hreflang="en"> <span>Zapier Integration</span> </a> </div> </div> </div>   <div class="compact-header__tags"> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Categories:</div> <ul class="compact-header__tags-list"> <li> <a href="https://www.liveagent.com/integrations/#crm" title="CRM" hreflang="en-US" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#tag-solid"></use> </svg> CRM </a> </li> </ul> </div> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Available in:</div> <ul class="compact-header__tags-list"> <li> <a href="/pricing/" title="Small" hreflang="en-US" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#tag-solid"></use> </svg> Small </a> </li> <li> <a href="/pricing/" title="Medium" hreflang="en-US" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#tag-solid"></use> </svg> Medium </a> </li> <li> <a href="/pricing/" title="Large" hreflang="en-US" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#tag-solid"></use> </svg> Large </a> </li> </ul> </div> </div>  </div> <div class="compact-header__right">  <div class="compact-header__toc js-toc"><div class="FilterMenu"><div class="FilterMenu__title js-toc__title"></div><div class="FilterMenu__items js-toc__items"><div class="FilterMenu__items--inn"><a href="#h-what-is-pipedrive" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US"><span class="FilterMenu__item-title js-toc__item-title">What is PipeDrive?</span></a><a href="#h-how-can-you-use-it" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US"><span class="FilterMenu__item-title js-toc__item-title">How can you use it?</span></a><a href="#h-benefits-of-connecting-pipedrive-with-liveagent" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US"><span class="FilterMenu__item-title js-toc__item-title">Benefits of connecting PipeDrive with LiveAgent</span></a><a href="#h-use-cases-and-best-practices" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US"><span class="FilterMenu__item-title js-toc__item-title">Use cases and best practices</span></a><a href="#h-how-to-integrate-pipedrive-with-liveagent" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US"><span class="FilterMenu__item-title js-toc__item-title">How to integrate PipeDrive with LiveAgent</span></a><a href="#h-how-to-integrate-pipedrive-with-liveagent-via-zapier" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US"><span class="FilterMenu__item-title js-toc__item-title">How to integrate PipeDrive with LiveAgent via Zapier</span></a></div></div></div></div>   <div class="compact-header__image"> <meta itemprop="image" content="https://www.liveagent.com/app/themes/liveagent/assets/images/compact_header_integrations.png?ver=1.25.71"> <picture><img fetchpriority="high" src="https://www.liveagent.com/app/themes/liveagent/assets/images/compact_header_integrations.png?ver=1.25.71" alt="PipeDrive" class="compact-header__img" urlslab-id="28"></picture> <div class="compact-header__logo"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2020/04/Pipedrive-logo-white-1-185x69.png"> <picture><source srcset="https://www.liveagent.com/wp/urlslab-download/e7bf6d6ecf9ee75cbc7ef68ef21ebd3a/Pipedrive-logo-white-1-185x69.png.webp" type="image/webp"></source><img fetchpriority="high" src="https://www.liveagent.com/wp/urlslab-download/3223a7f2560ac0b62d9dfca78ecceb0b/Pipedrive-logo-white-1-185x69.png" class="compact-header__logo-img" urlslab-id="29"></picture> </div> </div>  </div>   </div> </div> </div> <div class="wrapper Post__container"> <div class="Post__sidebar"> <div class="Signup__sidebar-wrapper"> <div class="Signup__sidebar urlslab-skip-keywords Trial"> <div class="Signup__sidebar__title">Start Free Trial</div> <div class="Signup__sidebar__subtitle">30 days free trial</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="Trial"> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="Full name" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="E-mail" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="Company name" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">Choose a name for your LiveAgent subdomain. 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9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="Post__content"> <div class="Content" itemprop="articleBody"> <div class="Directory__blocks"> <h2 id="customer-service-contacts" class="Post__sectiontitle"><span>PipeDrive integration</span></h2> <div class="Directory__blocks__items"> <div class="Directory__blocks__items__item"> <img alt="" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/icon-directory-ticket.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"> <h3 id="h-partner-website">Partner website</h3> <p> <a href="https://www.pipedrive.com/de" target="_blank" rel="nofollow" urlslab_href_old="https://www.pipedrive.com/?utm_medium=referral&utm_source=liveagent&utm_campaign=integration" title='Pipedrive: Nutzerfreundliches CRM zur Optimierung Ihrer Sales-Pipeline mit KI-gestützten Tools. Jetzt 14 Tage kostenlos testen – ohne Kreditkarte!"' hreflang="de"> Learn More </a> </p> </div> <div class="Directory__blocks__items__item"> <img alt="" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/icon-directory-live-chat.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"> <h3 id="h-partner-privacy-policy">Partner Privacy Policy</h3> <p> <a href="https://www.pipedrive.com/en/privacy?utm_medium=referral&utm_source=liveagent&utm_campaign=integration" target="_blank" rel="nofollow" title="Discover how Pipedrive safeguards your data and privacy. Learn about our data collection, usage, and protection practices." hreflang="en"> PipeDrive Privacy Policy </a> </p> </div> </div> </div> <h2 class="wp-block-heading" id="h-what-is-pipedrive">What is PipeDrive?</h2> <p><a href="https://www.pipedrive.com/de" urlslab_href_old="https://www.pipedrive.com/" title='Pipedrive: Nutzerfreundliches CRM zur Optimierung Ihrer Sales-Pipeline mit KI-gestützten Tools. Jetzt 14 Tage kostenlos testen – ohne Kreditkarte!"' hreflang="de">PipeDrive</a> is an easy to use <a href="https://www.liveagent.com/blog/best-crm-software/" urlslab_href_old="/customer-support-glossary/crm-software/" title="Discover 2025's top 10 CRM software with features, pricing, and benefits. Boost sales, streamline processes, and improve customer relations!" hreflang="en-US" onover-preload="1">CRM</a> (customer relationship management software) that allows you to manage leads and deals, and also lets you track communications, and automate workflow. </p> <p>In addition to that, PipeDrive gives you insights into your sales people’s performance and allows you to generate reports based on the data in the pipeline.</p> <figure class="wp-block-image aligncenter size-large no-borders"><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/e49c7469cc4bf7717a5f580cd03f743a/pipedrive_deal-1024x501.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/e97bb76130bd1b279db7e2e3630f5414/pipedrive_deal-300x147.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/b5519f37fb0f79043803696269196e4c/pipedrive_deal-768x376.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/c40fcb4ba0bd4dbbcb33a477e09b722c/pipedrive_deal-1536x751.png.webp 1536w, https://www.liveagent.com/wp/urlslab-download/684666e915a491970e8af97b75fc616e/pipedrive_deal-2048x1002.png.webp 2048w, https://www.liveagent.com/wp/urlslab-download/540e6307e20aba01df272bc91dfba895/pipedrive_deal-45x22.png.webp 45w, https://www.liveagent.com/wp/urlslab-download/95a23c203c098a05d1dcafd9908fd4c0/pipedrive_deal-51x25.png.webp 51w, https://www.liveagent.com/wp/urlslab-download/01362750f0d6d74e71de7beca90c7602/pipedrive_deal-680x333.png.webp 680w, https://www.liveagent.com/wp/urlslab-download/b22b93d7430a13d7de358e3ccee83f4c/pipedrive_deal-250x122.png.webp 250w, https://www.liveagent.com/wp/urlslab-download/2cffdfdb8413c31f621557834b0a4807/pipedrive_deal-185x90.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/6db0a3fd48163e41a1240c3183ec5677/pipedrive_deal-485x237.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/d90211806d80a001fa3b0a825d731ad6/pipedrive_deal-685x335.png.webp 685w, https://www.liveagent.com/wp/urlslab-download/233d27ab35a41ba39490f2432595cb4e/pipedrive_deal-110x54.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/ac353d045454c44d722f24e9fc906052/pipedrive_deal-700x342.png.webp 700w, https://www.liveagent.com/wp/urlslab-download/21868928f3f700fc4f3905fd321ef17a/pipedrive_deal-102x50.png.webp 102w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/71b33171596e79510b3e98018d038bb8/pipedrive_deal-1024x501.png 1024w, https://www.liveagent.com/wp/urlslab-download/5e8b2a2309122709c8068597caf17648/pipedrive_deal-300x147.png 300w, https://www.liveagent.com/wp/urlslab-download/27ebf87734e2d90772bdd364aac0f966/pipedrive_deal-768x376.png 768w, https://www.liveagent.com/wp/urlslab-download/ad28f00615ca52919e5b946b7f9c251a/pipedrive_deal-1536x751.png 1536w, https://www.liveagent.com/wp/urlslab-download/ceb008e169c385471de6539851548170/pipedrive_deal-2048x1002.png 2048w, https://www.liveagent.com/wp/urlslab-download/d457ca85857b0eaf44d0b52cd1c77822/pipedrive_deal-45x22.png 45w, https://www.liveagent.com/wp/urlslab-download/136d34d20ef38637d011d23ff52f3d60/pipedrive_deal-51x25.png 51w, https://www.liveagent.com/wp/urlslab-download/385baddf6cee5f96a971b3e5f841db4a/pipedrive_deal-680x333.png 680w, https://www.liveagent.com/wp/urlslab-download/26d150b64e5ab7595457630fc467a689/pipedrive_deal-250x122.png 250w, https://www.liveagent.com/wp/urlslab-download/a257d33641a5c1e79f1948302c16f756/pipedrive_deal-185x90.png 185w, https://www.liveagent.com/wp/urlslab-download/74b7898275a938ef2bb2424c75f87a5e/pipedrive_deal-485x237.png 485w, https://www.liveagent.com/wp/urlslab-download/85b6c7991205973fd005a9bb9d04d68e/pipedrive_deal-685x335.png 685w, https://www.liveagent.com/wp/urlslab-download/61f8a36362c62de251f1f41f461eabbc/pipedrive_deal-110x54.png 110w, https://www.liveagent.com/wp/urlslab-download/2d0b9838e0dd5d56fb5d434ac2d8d0b5/pipedrive_deal-700x342.png 700w, https://www.liveagent.com/wp/urlslab-download/dba4ecbe9e8934a20251dda872937a1f/pipedrive_deal-102x50.png 102w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/e49c7469cc4bf7717a5f580cd03f743a/pipedrive_deal-1024x501.png.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="1024" height="501" alt="" class="wp-image-29206" data-src="https://www.liveagent.com/wp/urlslab-download/71b33171596e79510b3e98018d038bb8/pipedrive_deal-1024x501.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"></picture><figcaption class="wp-element-caption">An example of a PipeDrive deal in LiveAgent</figcaption></figure> <h2 class="wp-block-heading" id="h-how-can-you-use-it">How can you use it?</h2> <p>Using PipeDrive is important for sales teams because it allows them to manage and <a href="/features/time-tracking/" title="Discover how LiveAgent's time tracking feature can enhance productivity and efficiency for your team. Monitor ticket resolution times, optimize workflows, and boost performance with seamless TimeCamp integrations and comprehensive employee monitoring. Start your free trial today and streamline your customer support operations effortlessly!" hreflang="en-US" onover-preload="1">track</a> the progress of their deals and leads through an intuitive dashboard. </p> <p>Additionally, PipeDrive users can also store important lead information such as contact information, service level agreements, and deal values in their pipelines. </p> <p>Users can also utilize a feature that syncs all lead communication with the software, allowing team leaders to keep an eye on all activity and progression.</p> <p class="urlslab_yt"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.liveagent.com/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"><div class="youtube_urlslab_loader" data-ytid="lh_Nn43Xmqw" width="560" height="315"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">How to Set Up and Use Your PipeDrive Integration LiveAgent | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M114S</strong><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/64e21aa2b8d19ee946417e9424da2c72/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.com/wp/urlslab-download/cbd3de275130e55b1ad8c97f5d6e7c77/hqdefault.jpg" alt="Youtube video: How to Set Up and Use Your PipeDrive Integration LiveAgent" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="34"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T08:45:50+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="How to Set Up and Use Your PipeDrive Integration LiveAgent"><meta itemprop="description" content="Utilize our PipeDrive integration today with 5 simple steps: 1. Click configurations 2. Click system 3. Click plugins 4. Activate the PipeDrive plugin 5. Click configure, set your API key, and save! By activating our PipeDrive integration you'll be able to add, view, and edit PipeDrive deals directly inside your LiveAgent ticket info panel. LiveAgent is the number one rated help desk software for small and medium-sized businesses. Our advanced features include a robust ticketing system, built-in CRM, native live chat, built-in call center, automation, reporting, and gamification features. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/lh_Nn43Xmqw/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=lh_Nn43Xmqw"><link itemprop="embedUrl" content="https://www.youtube.com/embed/lh_Nn43Xmqw"><meta itemprop="duration" content="P0Y0M0DT0H0M114S"><meta itemprop="uploadDate" content="2024-10-14T08:45:50+00:00"></div></div></p> <h2 class="wp-block-heading" id="h-benefits-of-connecting-pipedrive-with-liveagent">Benefits of connecting PipeDrive with LiveAgent</h2> <p>When you activate your PipeDrive plugin in <a href="https://www.liveagent.com" title="Discover LiveAgent, the all-in-one customer support software designed to elevate your service with 24/7 availability, no setup fees, and a free trial with no credit card required. Connect across channels with over 130 ticketing features and 200+ integrations. Enhance efficiency with AI assistance, live chat, call center, and ticketing systems. Experience fast implementation, award-winning service, and increased revenue potential. Start your free trial today and join leading brands in providing exceptional customer care." hreflang="en-US" onover-preload="1">LiveAgent</a>, you will be able to register new deals and get instant access to information about existing deals pertaining to the customer you’re assisting within your LiveAgent dashboard. </p> <p>When LiveAgent connects your PipeDrive account, it will run background checks on PipeDrive deals, their statuses, and values. All this information will be shown in the PipeDrive widget that is displayed in your <a href="/ticketing-software/" title="Explore a selection of ticketing software that are most used on the market. Choose the ideal ticketing tool and raise your customer service to the moon." hreflang="en-US" onover-preload="1">ticket</a> info panel. By using this plugin you can view and register PipeDrive deals directly inside your LiveAgent account while communicating with your customers.</p> <figure class="wp-block-image aligncenter size-large no-borders"><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ef6bf40d04d665e35061a0c738589a06/pipedrive_new_deal.png.webp 368w, https://www.liveagent.com/wp/urlslab-download/a229159f81940233b8d34a204138d834/pipedrive_new_deal-187x300.png.webp 187w, https://www.liveagent.com/wp/urlslab-download/e2c990166989293219c28753a1d60fc1/pipedrive_new_deal-31x50.png.webp 31w, https://www.liveagent.com/wp/urlslab-download/bd466487635962edae70de84c4f01574/pipedrive_new_deal-16x25.png.webp 16w, https://www.liveagent.com/wp/urlslab-download/d562b53138382836d6262827d8998156/pipedrive_new_deal-209x335.png.webp 209w, https://www.liveagent.com/wp/urlslab-download/9f61f3c43ffedb595873b325ccbcae94/pipedrive_new_deal-249x400.png.webp 249w, https://www.liveagent.com/wp/urlslab-download/f1f3ba6da131d8b4aee147d55f396c18/pipedrive_new_deal-115x185.png.webp 115w, https://www.liveagent.com/wp/urlslab-download/34b65368ae50f821c7afbb496d12d6b7/pipedrive_new_deal-69x110.png.webp 69w, https://www.liveagent.com/wp/urlslab-download/ae242d363f32ccbe3a17facce7d905d2/pipedrive_new_deal-303x485.png.webp 303w, https://www.liveagent.com/wp/urlslab-download/bab557d42aa3768faa4a0843a1041880/pipedrive_new_deal-14x22.png.webp 14w, https://www.liveagent.com/wp/urlslab-download/ed3e965b897626bf4c9af17af0189055/pipedrive_new_deal-156x250.png.webp 156w, https://www.liveagent.com/wp/urlslab-download/c0f969d6d8cbec157acc5e29ea063437/pipedrive_new_deal-256x410.png.webp 256w" urlslab-lazy="yes" sizes="(max-width: 368px) 100vw, 368px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/8946f732c27900e5c6862b059b215b00/pipedrive_new_deal.png 368w, https://www.liveagent.com/wp/urlslab-download/eb503224f39087eecb42478b11ec7811/pipedrive_new_deal-187x300.png 187w, https://www.liveagent.com/wp/urlslab-download/7725d0480d2a862d649643f7888b2d23/pipedrive_new_deal-31x50.png 31w, https://www.liveagent.com/wp/urlslab-download/0ad0ff1899385c90a8dff55b14e4a640/pipedrive_new_deal-16x25.png 16w, https://www.liveagent.com/wp/urlslab-download/bdfb539334f8db5be69e6c4b84e31a99/pipedrive_new_deal-209x335.png 209w, https://www.liveagent.com/wp/urlslab-download/689c21b8cfcd45f8aa175ce9fe4a7227/pipedrive_new_deal-249x400.png 249w, https://www.liveagent.com/wp/urlslab-download/d50882117a6a7d0846dbf724ac2db3f5/pipedrive_new_deal-115x185.png 115w, https://www.liveagent.com/wp/urlslab-download/f7a8978e6e01507770d1b68cd58dc18b/pipedrive_new_deal-69x110.png 69w, https://www.liveagent.com/wp/urlslab-download/d9aaa4f521a5ac78d44f99a1c449982c/pipedrive_new_deal-303x485.png 303w, https://www.liveagent.com/wp/urlslab-download/33e4af3a622d51efe451a0dc54c44440/pipedrive_new_deal-14x22.png 14w, https://www.liveagent.com/wp/urlslab-download/2f6160bddd7fb7db8a4329b8baa5ac08/pipedrive_new_deal-156x250.png 156w, https://www.liveagent.com/wp/urlslab-download/6742f57b0ab9464f582539bd29c6f3ce/pipedrive_new_deal-256x410.png 256w" urlslab-lazy="yes" sizes="(max-width: 368px) 100vw, 368px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ef6bf40d04d665e35061a0c738589a06/pipedrive_new_deal.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="368" height="590" alt="" class="wp-image-29211" data-src="https://www.liveagent.com/wp/urlslab-download/8946f732c27900e5c6862b059b215b00/pipedrive_new_deal.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></picture><figcaption class="wp-element-caption">Creating a new deal in LiveAgent PipeDrive integration</figcaption></figure> <h2 class="wp-block-heading" id="h-use-cases-and-best-practices">Use cases and best practices</h2> <p>Once you click on the PipeDrive icon in your LiveAgent ticket detail panel, you’ll be able to:</p> <ul class="wp-block-list"> <li> Register new PipeDrive deals in LiveAgent</li> <li> View all registered deals pertaining to the customer that you are assisting</li> </ul> <figure class="wp-block-image aligncenter size-large no-borders"><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/307e268e4143d08373c1d819fcefa9da/PipeDrive-Plugin-integration-5-1-1024x349.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/e64a737cc91ff0944943da388a7f3ad2/PipeDrive-Plugin-integration-5-1-300x102.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/133d04e03bb5190a1d59672efa35d756/PipeDrive-Plugin-integration-5-1-768x261.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/3e17f4e4b600369477ee2406f2e68934/PipeDrive-Plugin-integration-5-1-147x50.png.webp 147w, https://www.liveagent.com/wp/urlslab-download/3d250cda755f558e4150376516ad97cd/PipeDrive-Plugin-integration-5-1-73x25.png.webp 73w, https://www.liveagent.com/wp/urlslab-download/b5c3b2a6aa15f438ecb00b1f80e3aa7f/PipeDrive-Plugin-integration-5-1-960x327.png.webp 960w, https://www.liveagent.com/wp/urlslab-download/916a488d643f5d11a40859203971b674/PipeDrive-Plugin-integration-5-1-700x238.png.webp 700w, https://www.liveagent.com/wp/urlslab-download/76044ba154fa79b036297aadbe1a2ae0/PipeDrive-Plugin-integration-5-1-185x63.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/ed157c291ec1737b823f927e042a8a1e/PipeDrive-Plugin-integration-5-1-110x37.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/9484e91e9f3c39c75468df73ae061be1/PipeDrive-Plugin-integration-5-1-485x165.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/12b7cf6fe49de4de8e7675256457afb6/PipeDrive-Plugin-integration-5-1-65x22.png.webp 65w, https://www.liveagent.com/wp/urlslab-download/1639c799939b65b23f7c8874d3efa03f/PipeDrive-Plugin-integration-5-1-250x85.png.webp 250w, https://www.liveagent.com/wp/urlslab-download/0d9b1e92a51fc4cad1fcb5dd52d5ae1f/PipeDrive-Plugin-integration-5-1-680x231.png.webp 680w, https://www.liveagent.com/wp/urlslab-download/0473f4353d8c231b558fb3665f480cfe/PipeDrive-Plugin-integration-5-1.png.webp 1463w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/10a9a7c1ed97a81bf2f962df33361ac0/PipeDrive-Plugin-integration-5-1-1024x349.png 1024w, https://www.liveagent.com/wp/urlslab-download/547ac0e3680be1c3aaf8e20abcbc6a62/PipeDrive-Plugin-integration-5-1-300x102.png 300w, https://www.liveagent.com/wp/urlslab-download/997a6e172c4eb6a7eaf61dacb9b88486/PipeDrive-Plugin-integration-5-1-768x261.png 768w, https://www.liveagent.com/wp/urlslab-download/18ad19512460c95c9db1dbb87188da63/PipeDrive-Plugin-integration-5-1-147x50.png 147w, https://www.liveagent.com/wp/urlslab-download/be8e2a0acf0fe6338195e293415f0f11/PipeDrive-Plugin-integration-5-1-73x25.png 73w, https://www.liveagent.com/wp/urlslab-download/2041a85bb9b5f8fc062cc4027761cb1c/PipeDrive-Plugin-integration-5-1-960x327.png 960w, https://www.liveagent.com/wp/urlslab-download/731fd7cdbc834b959e031d1899dbf979/PipeDrive-Plugin-integration-5-1-700x238.png 700w, https://www.liveagent.com/wp/urlslab-download/c223d04c70176d552012ecb47dc7ccad/PipeDrive-Plugin-integration-5-1-185x63.png 185w, https://www.liveagent.com/wp/urlslab-download/be159c20d365da4a5217e41011e1cc72/PipeDrive-Plugin-integration-5-1-110x37.png 110w, https://www.liveagent.com/wp/urlslab-download/e953ae7140213fb0f25bce5035a94840/PipeDrive-Plugin-integration-5-1-485x165.png 485w, https://www.liveagent.com/wp/urlslab-download/947798f9e302a0be7b393fe06abd9a02/PipeDrive-Plugin-integration-5-1-65x22.png 65w, https://www.liveagent.com/wp/urlslab-download/026dd6340bc48fe6a0712f42c600606f/PipeDrive-Plugin-integration-5-1-250x85.png 250w, https://www.liveagent.com/wp/urlslab-download/afe5715584b2a9aefcf3ccf6b287a915/PipeDrive-Plugin-integration-5-1-680x231.png 680w, https://www.liveagent.com/wp/urlslab-download/fa0163cc4f00c511bf3da9d7f526694f/PipeDrive-Plugin-integration-5-1.png 1463w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/307e268e4143d08373c1d819fcefa9da/PipeDrive-Plugin-integration-5-1-1024x349.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="349" alt="" class="wp-image-15494" data-src="https://www.liveagent.com/wp/urlslab-download/10a9a7c1ed97a81bf2f962df33361ac0/PipeDrive-Plugin-integration-5-1-1024x349.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"></picture></figure> <p>In essence, LiveAgent’s PipeDrive integration saves you time and makes you more efficient. By having this information at your fingertips right inside of LiveAgent, you can easily determine when is a good time to upsell a customer or offer a discount.</p> <h2 class="wp-block-heading" id="h-how-to-integrate-pipedrive-with-liveagent">How to integrate PipeDrive with LiveAgent</h2> <p>The activation of a native integration is simple. Open your <a href="https://www.liveagent.com/customer-support-glossary/" urlslab_href_old="https://www.liveagent.com/customer-support-glossary/dashboard/" title="Discover LiveAgent's comprehensive glossary of customer service and help desk terms. Perfect for beginners and pros to boost knowledge!" hreflang="en-US" onover-preload="1">dashboard</a> and go to <strong>Configuration > Integrations</strong> and find <strong>PipeDrive Integration v2</strong>. Click on the activate switch and LiveAgent will reload after this.</p> <figure data-wp-context='{"imageId":"67c03ca3ded46"}' data-wp-interactive="core/image" class="wp-block-image aligncenter size-large no-borders wp-lightbox-container"><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/aceae3167d5cb57a8f7e6eb56d29027c/integrations-overview-1024x547.jpg.webp 1024w, https://www.liveagent.com/wp/urlslab-download/fd99429f59874024048cc09bfdbc58b3/integrations-overview-300x160.jpg.webp 300w, https://www.liveagent.com/wp/urlslab-download/bb484327b95ce4ba9b5a552690639ca0/integrations-overview-768x410.jpg.webp 768w, https://www.liveagent.com/wp/urlslab-download/5a69c3b5463d94a8f23e12e04a66beda/integrations-overview-1536x820.jpg.webp 1536w, https://www.liveagent.com/wp/urlslab-download/3eedbe77bfc6c61317ddbed6cbb4b7fb/integrations-overview-94x50.jpg.webp 94w, https://www.liveagent.com/wp/urlslab-download/71a360e771432bf0d259f7a1871cf33e/integrations-overview-47x25.jpg.webp 47w, https://www.liveagent.com/wp/urlslab-download/eca115d8bf0631228dea8862ef927d01/integrations-overview-627x335.jpg.webp 627w, https://www.liveagent.com/wp/urlslab-download/30dae74477fdeddf02c33712a524f23d/integrations-overview-700x374.jpg.webp 700w, https://www.liveagent.com/wp/urlslab-download/1ece29931e99ca110a558d561358f8c7/integrations-overview-185x99.jpg.webp 185w, https://www.liveagent.com/wp/urlslab-download/6ffebbcf7c82c962f90e697f9b92bc88/integrations-overview-110x59.jpg.webp 110w, https://www.liveagent.com/wp/urlslab-download/839b88caa066b34263cddef2ca022af8/integrations-overview-485x259.jpg.webp 485w, https://www.liveagent.com/wp/urlslab-download/745c47da1eea0119b3d64bf2b761bb15/integrations-overview.jpg.webp 1859w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/92c747b9828a1709ce5b8f44f0e39569/integrations-overview-1024x547.jpg 1024w, https://www.liveagent.com/wp/urlslab-download/fef074fb4fb3b49ee23c33e3b719d004/integrations-overview-300x160.jpg 300w, https://www.liveagent.com/wp/urlslab-download/aa4a557998344d861c3c9ae5d14990df/integrations-overview-768x410.jpg 768w, https://www.liveagent.com/wp/urlslab-download/77dee53c68293f3eb92d1e591cdcd62c/integrations-overview-1536x820.jpg 1536w, https://www.liveagent.com/wp/urlslab-download/e4666227628c2420316b9b9e1c02692c/integrations-overview-94x50.jpg 94w, https://www.liveagent.com/wp/urlslab-download/cbb68ccf8325861df1e5d89ad4522638/integrations-overview-47x25.jpg 47w, https://www.liveagent.com/wp/urlslab-download/e3ffd9630c5c84579f8950dc200fd762/integrations-overview-627x335.jpg 627w, https://www.liveagent.com/wp/urlslab-download/cd832c7c5b0a3dbf0f6a31e715f48513/integrations-overview-700x374.jpg 700w, https://www.liveagent.com/wp/urlslab-download/0492ec5112fcc406e089406ea9b3117b/integrations-overview-185x99.jpg 185w, https://www.liveagent.com/wp/urlslab-download/7d63ee458f4f704c73cb66b7b413d6eb/integrations-overview-110x59.jpg 110w, https://www.liveagent.com/wp/urlslab-download/1bbd089fe988977949b98916d9c9d66c/integrations-overview-485x259.jpg 485w, https://www.liveagent.com/wp/urlslab-download/612eec30c158767820804c5478b553eb/integrations-overview.jpg 1859w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/aceae3167d5cb57a8f7e6eb56d29027c/integrations-overview-1024x547.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="547" data-wp-class--hide="state.isContentHidden" data-wp-class--show="state.isContentVisible" data-wp-init="callbacks.setButtonStyles" data-wp-on-async--click="actions.showLightbox" data-wp-on-async--load="callbacks.setButtonStyles" data-wp-on-async-window--resize="callbacks.setButtonStyles" alt="Acticate integrations in LiveAgent" class="wp-image-931153" data-src="https://www.liveagent.com/wp/urlslab-download/92c747b9828a1709ce5b8f44f0e39569/integrations-overview-1024x547.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"></picture><button class="lightbox-trigger" type="button" aria-haspopup="dialog" aria-label="Enlarge image: Acticate integrations in LiveAgent" data-wp-init="callbacks.initTriggerButton" data-wp-on-async--click="actions.showLightbox" data-wp-style--right="state.imageButtonRight" data-wp-style--top="state.imageButtonTop"> <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" fill="none" viewbox="0 0 12 12"> <path fill="#fff" d="M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z"></path> </svg> </button><figcaption class="wp-element-caption">PipeDrive Integration v2 in LiveAgent</figcaption></figure> <p>Now find the active PipeDrive Integration v2 and click on the info icon next to the switch. Click on the PipeDrive logo. An install prompt will open up so click on Allow and Install. </p> <figure class="wp-block-image aligncenter size-large no-borders"><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ec2fba1496ba9a2350575ba263d3fd1a/pipedrive-plugin-configuration-liveagent-1024x500.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/4a91ce33d6b407acf9ad48f71bf51e42/pipedrive-plugin-configuration-liveagent-300x147.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/346268570b63d34c9698e52a0105e4ac/pipedrive-plugin-configuration-liveagent-768x375.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/0c9e01a18955ee53a198228e25c3baa7/pipedrive-plugin-configuration-liveagent-102x50.png.webp 102w, https://www.liveagent.com/wp/urlslab-download/5b95c6f434b1437a0c892e90bf6ae265/pipedrive-plugin-configuration-liveagent-51x25.png.webp 51w, https://www.liveagent.com/wp/urlslab-download/a117ccdf50c80a2e109b8a62cf283161/pipedrive-plugin-configuration-liveagent-686x335.png.webp 686w, https://www.liveagent.com/wp/urlslab-download/8ed9381780441e54cfebfb95c344a83b/pipedrive-plugin-configuration-liveagent-700x342.png.webp 700w, https://www.liveagent.com/wp/urlslab-download/2b9de028251668b3994fd6cd9015d95b/pipedrive-plugin-configuration-liveagent-185x90.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/b73faa733d665ac11c96a239bb5dce78/pipedrive-plugin-configuration-liveagent-110x54.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/17be942c810b8ad08b52ba374e152dcc/pipedrive-plugin-configuration-liveagent-485x237.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/a13b1433fa7b13cb59e1aa240765882e/pipedrive-plugin-configuration-liveagent-45x22.png.webp 45w, https://www.liveagent.com/wp/urlslab-download/da54e3d65f0c20ed1c3eadea91349553/pipedrive-plugin-configuration-liveagent-250x122.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/61cbb0539a659068cce792e036b797e4/pipedrive-plugin-configuration-liveagent-1024x500.png 1024w, https://www.liveagent.com/wp/urlslab-download/280e682f0823b9c22ff4fa3f223fa64f/pipedrive-plugin-configuration-liveagent-300x147.png 300w, https://www.liveagent.com/wp/urlslab-download/384c83f73ef8c48efb2a6866c9058796/pipedrive-plugin-configuration-liveagent-768x375.png 768w, https://www.liveagent.com/wp/urlslab-download/65a383517a6f9f240946141672171e57/pipedrive-plugin-configuration-liveagent-102x50.png 102w, https://www.liveagent.com/wp/urlslab-download/f2ea943b85636c8f9260af49c3c6664b/pipedrive-plugin-configuration-liveagent-51x25.png 51w, https://www.liveagent.com/wp/urlslab-download/33dddaa2a7663be68508c64702871b8d/pipedrive-plugin-configuration-liveagent-686x335.png 686w, https://www.liveagent.com/wp/urlslab-download/e909e1192af0da9d03e4e91b08a6553c/pipedrive-plugin-configuration-liveagent-700x342.png 700w, https://www.liveagent.com/wp/urlslab-download/422b2ffb1234c8ec69fe21663b88e1bb/pipedrive-plugin-configuration-liveagent-185x90.png 185w, https://www.liveagent.com/wp/urlslab-download/15b3456f5e63a99109ce14f6c9ffaa38/pipedrive-plugin-configuration-liveagent-110x54.png 110w, https://www.liveagent.com/wp/urlslab-download/e860dd1a15516a6f0461ec64cbc478b6/pipedrive-plugin-configuration-liveagent-485x237.png 485w, https://www.liveagent.com/wp/urlslab-download/7ad09a34818e591e570de86fe9808759/pipedrive-plugin-configuration-liveagent-45x22.png 45w, https://www.liveagent.com/wp/urlslab-download/2c90e37a5cb55bdb46b3ef133a6df700/pipedrive-plugin-configuration-liveagent-250x122.png 250w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ec2fba1496ba9a2350575ba263d3fd1a/pipedrive-plugin-configuration-liveagent-1024x500.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="500" alt="Click the pipedrive logo to continue with the PipeDrive integration for LiveAgent" class="wp-image-195572" data-src="https://www.liveagent.com/wp/urlslab-download/61cbb0539a659068cce792e036b797e4/pipedrive-plugin-configuration-liveagent-1024x500.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"></picture><figcaption class="wp-element-caption">Click on PipeDrive icon</figcaption></figure> <figure class="wp-block-image aligncenter size-large no-borders"><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/79063d3a866f23c29302d46deb1a9f35/pipedrive-plugin-install-978x1024.png.webp 978w, https://www.liveagent.com/wp/urlslab-download/1d79645c36c00151e4df345110907d15/pipedrive-plugin-install-286x300.png.webp 286w, https://www.liveagent.com/wp/urlslab-download/af47849e6eb639d315f2eb78e2202fbc/pipedrive-plugin-install-768x804.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/eb161ed020b925f8763bfb93d3f7907b/pipedrive-plugin-install-48x50.png.webp 48w, https://www.liveagent.com/wp/urlslab-download/193f55094624287fa2d153784a671903/pipedrive-plugin-install-24x25.png.webp 24w, https://www.liveagent.com/wp/urlslab-download/db6d9334f01ac4848bf2592e77c6795d/pipedrive-plugin-install-320x335.png.webp 320w, https://www.liveagent.com/wp/urlslab-download/c2a338958178f82606cdb56846efcdae/pipedrive-plugin-install-382x400.png.webp 382w, https://www.liveagent.com/wp/urlslab-download/824e9aa24c78773893ff683a8105b682/pipedrive-plugin-install-177x185.png.webp 177w, https://www.liveagent.com/wp/urlslab-download/bf30f1e13830ef2bddcbb6dee194cd6e/pipedrive-plugin-install-105x110.png.webp 105w, https://www.liveagent.com/wp/urlslab-download/3ef67cfeb1e732cf3350e68310b26cce/pipedrive-plugin-install-463x485.png.webp 463w, https://www.liveagent.com/wp/urlslab-download/3df5f231057e9c39f83260879248f897/pipedrive-plugin-install-21x22.png.webp 21w, https://www.liveagent.com/wp/urlslab-download/8f39ac1042b88683e1337fe86b9c9dab/pipedrive-plugin-install-239x250.png.webp 239w, https://www.liveagent.com/wp/urlslab-download/4c22a3bfb3257793b998ac4d7432baac/pipedrive-plugin-install.png.webp 1272w" urlslab-lazy="yes" sizes="(max-width: 978px) 100vw, 978px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/fb0e85aef261a1095058d1c3de2c5385/pipedrive-plugin-install-978x1024.png 978w, https://www.liveagent.com/wp/urlslab-download/af2d862e896223d2109b62a22bba37a3/pipedrive-plugin-install-286x300.png 286w, https://www.liveagent.com/wp/urlslab-download/abcc21b3abfe5e1e0f0e1e99e57ff3a3/pipedrive-plugin-install-768x804.png 768w, https://www.liveagent.com/wp/urlslab-download/7eb9fd8165afae7bf36956d5d339df2d/pipedrive-plugin-install-48x50.png 48w, https://www.liveagent.com/wp/urlslab-download/08753904ca84e570cd33691c24741c0e/pipedrive-plugin-install-24x25.png 24w, https://www.liveagent.com/wp/urlslab-download/a0b437005ae0b64f509102c971c65423/pipedrive-plugin-install-320x335.png 320w, https://www.liveagent.com/wp/urlslab-download/a43f264c55148cacb0c4698897935d88/pipedrive-plugin-install-382x400.png 382w, https://www.liveagent.com/wp/urlslab-download/b66c60241f4b75d96122fb378400a877/pipedrive-plugin-install-177x185.png 177w, https://www.liveagent.com/wp/urlslab-download/dadd41b4a34e4548072ade09a7a550a5/pipedrive-plugin-install-105x110.png 105w, https://www.liveagent.com/wp/urlslab-download/75f895d48bea948b40aedf7f82f0989f/pipedrive-plugin-install-463x485.png 463w, https://www.liveagent.com/wp/urlslab-download/8b6cdc7e7fb004de91be11bbc19aa2e7/pipedrive-plugin-install-21x22.png 21w, https://www.liveagent.com/wp/urlslab-download/e151d5d75e67bb0cdcd4ec71a6b84bfe/pipedrive-plugin-install-239x250.png 239w, https://www.liveagent.com/wp/urlslab-download/2dee36f9ba5bcbb0b140355af844abc6/pipedrive-plugin-install.png 1272w" urlslab-lazy="yes" sizes="(max-width: 978px) 100vw, 978px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/79063d3a866f23c29302d46deb1a9f35/pipedrive-plugin-install-978x1024.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="978" height="1024" alt="Install the PipeDrive plugin for LiveAgent" class="wp-image-195584" data-src="https://www.liveagent.com/wp/urlslab-download/fb0e85aef261a1095058d1c3de2c5385/pipedrive-plugin-install-978x1024.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"></picture><figcaption class="wp-element-caption">Install the app</figcaption></figure> <p>That’s it, the integration is active and you can see it in your ticket info panel. Open it and find the active integration in the right panel. </p> <figure class="wp-block-image aligncenter size-large no-borders"><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/8439ac55f22f5f28a659db01073078d9/pipedrive-crm-capabilities-liveagent-1024x752.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/bb76519bf42881965542a0bcd887170f/pipedrive-crm-capabilities-liveagent-300x220.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/f37b395bb0044ab8a097b1d6c1ccf404/pipedrive-crm-capabilities-liveagent-768x564.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/8cd175b27a8d2dd4de81c97002501aa6/pipedrive-crm-capabilities-liveagent-68x50.png.webp 68w, https://www.liveagent.com/wp/urlslab-download/428e926d760d3ab1b45ccd6281111979/pipedrive-crm-capabilities-liveagent-34x25.png.webp 34w, https://www.liveagent.com/wp/urlslab-download/9c5376e231b14d0b2ffeb6f6b3d02b7b/pipedrive-crm-capabilities-liveagent-456x335.png.webp 456w, https://www.liveagent.com/wp/urlslab-download/3fc9237b057b619af14066d07bd817f1/pipedrive-crm-capabilities-liveagent-545x400.png.webp 545w, https://www.liveagent.com/wp/urlslab-download/411dc7d751aa482b3d9617c56b33c1b9/pipedrive-crm-capabilities-liveagent-185x136.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/6097dbbc9431b9d1e3c238a44e986c59/pipedrive-crm-capabilities-liveagent-110x81.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/7fbf6c357861b760e58bdc716714f1a9/pipedrive-crm-capabilities-liveagent-485x356.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/69fef65458b1ca1fe4bf30ce71cd482d/pipedrive-crm-capabilities-liveagent-30x22.png.webp 30w, https://www.liveagent.com/wp/urlslab-download/be955519cb5736431fa3e7b6198335a6/pipedrive-crm-capabilities-liveagent-250x184.png.webp 250w, https://www.liveagent.com/wp/urlslab-download/00882dd05059e1f6b865ccb95d8b6c35/pipedrive-crm-capabilities-liveagent.png.webp 1808w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/bad20eb73b8dd7d47b47bab3292dab17/pipedrive-crm-capabilities-liveagent-1024x752.png 1024w, https://www.liveagent.com/wp/urlslab-download/9791ef4d9e92a76b9bbc010ef6404619/pipedrive-crm-capabilities-liveagent-300x220.png 300w, https://www.liveagent.com/wp/urlslab-download/8b923446d559556435d2a2fcfee93120/pipedrive-crm-capabilities-liveagent-768x564.png 768w, https://www.liveagent.com/wp/urlslab-download/89d411eb9ce408c8cd010fbe12b627c1/pipedrive-crm-capabilities-liveagent-68x50.png 68w, https://www.liveagent.com/wp/urlslab-download/27f7805800b5850434777a407f372a5a/pipedrive-crm-capabilities-liveagent-34x25.png 34w, https://www.liveagent.com/wp/urlslab-download/9f2df50ba9ba238e328abfc802ea4d9a/pipedrive-crm-capabilities-liveagent-456x335.png 456w, https://www.liveagent.com/wp/urlslab-download/94a16abbcf819db982f4fb090d4fbd9a/pipedrive-crm-capabilities-liveagent-545x400.png 545w, https://www.liveagent.com/wp/urlslab-download/03e8d0db473804e22197a05f251dffda/pipedrive-crm-capabilities-liveagent-185x136.png 185w, https://www.liveagent.com/wp/urlslab-download/1c6285009e03c1ca5769c1c24239442c/pipedrive-crm-capabilities-liveagent-110x81.png 110w, https://www.liveagent.com/wp/urlslab-download/5e2b63d90d594683da81d8883f05c418/pipedrive-crm-capabilities-liveagent-485x356.png 485w, https://www.liveagent.com/wp/urlslab-download/d8b5b1152fac7023abac72a8d581687d/pipedrive-crm-capabilities-liveagent-30x22.png 30w, https://www.liveagent.com/wp/urlslab-download/81184c735cd315b3b3175f60f449178a/pipedrive-crm-capabilities-liveagent-250x184.png 250w, https://www.liveagent.com/wp/urlslab-download/adc3a33e0f24f2d03f3e5c8789bc9594/pipedrive-crm-capabilities-liveagent.png 1808w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/8439ac55f22f5f28a659db01073078d9/pipedrive-crm-capabilities-liveagent-1024x752.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="752" alt="PipeDrive CRM is active in LiveAgent ticket view" class="wp-image-195608" data-src="https://www.liveagent.com/wp/urlslab-download/bad20eb73b8dd7d47b47bab3292dab17/pipedrive-crm-capabilities-liveagent-1024x752.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"></picture><figcaption class="wp-element-caption">PipeDrive CRM Active</figcaption></figure> <p>You can view, add, or edit deals from your dashboard. </p> <figure class="wp-block-image aligncenter size-large no-borders"><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/e50b179be074dcbfa94880aeddcc544a/pipedrive-crm-add-deal-liveagent-1024x679.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/1c90d859b0210a1a0429c3cdb060c24c/pipedrive-crm-add-deal-liveagent-300x199.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/91ad620a4e8d51bfd96e4932f9323200/pipedrive-crm-add-deal-liveagent-768x509.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/6a79a2e9794e731575ef2fb592139471/pipedrive-crm-add-deal-liveagent-75x50.png.webp 75w, https://www.liveagent.com/wp/urlslab-download/1d7dc3e943db6853c892280bc05c6704/pipedrive-crm-add-deal-liveagent-38x25.png.webp 38w, https://www.liveagent.com/wp/urlslab-download/3bba733b675057c25abb996ba5a05330/pipedrive-crm-add-deal-liveagent-506x335.png.webp 506w, https://www.liveagent.com/wp/urlslab-download/5abda1776fd6f66d76b65e2f09ba6ec8/pipedrive-crm-add-deal-liveagent-604x400.png.webp 604w, https://www.liveagent.com/wp/urlslab-download/f15697e99340ef341a5053703347c5f2/pipedrive-crm-add-deal-liveagent-185x123.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/ac96581b9ca736b0816b05f560ac8b6c/pipedrive-crm-add-deal-liveagent-110x73.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/d6941fa48d9285ec8d0f4a9ab4542cb3/pipedrive-crm-add-deal-liveagent-485x321.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/26acd61203540e73414492d8b520fc3a/pipedrive-crm-add-deal-liveagent-33x22.png.webp 33w, https://www.liveagent.com/wp/urlslab-download/fdad9141943dea04820ac6618062ac09/pipedrive-crm-add-deal-liveagent-250x166.png.webp 250w, https://www.liveagent.com/wp/urlslab-download/54c5d8eb82bdba2f358a31dae47ee9d9/pipedrive-crm-add-deal-liveagent.png.webp 1808w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/02234ef331aa60e3ebb350137d20bbb9/pipedrive-crm-add-deal-liveagent-1024x679.png 1024w, https://www.liveagent.com/wp/urlslab-download/36aa1f0915fd1b11e68839d33b88d2ef/pipedrive-crm-add-deal-liveagent-300x199.png 300w, https://www.liveagent.com/wp/urlslab-download/41d6a4976c65f5e39af0e5f7d83a0c6a/pipedrive-crm-add-deal-liveagent-768x509.png 768w, https://www.liveagent.com/wp/urlslab-download/5bb38a54c5eea099f8df0db57b3f19fe/pipedrive-crm-add-deal-liveagent-75x50.png 75w, https://www.liveagent.com/wp/urlslab-download/511236bf9eadd3a8ad6402216b71d912/pipedrive-crm-add-deal-liveagent-38x25.png 38w, https://www.liveagent.com/wp/urlslab-download/226822ad6e2b0e41796d82a728502f99/pipedrive-crm-add-deal-liveagent-506x335.png 506w, https://www.liveagent.com/wp/urlslab-download/ce9fa64454fd4efd69c8dd2ba848abd6/pipedrive-crm-add-deal-liveagent-604x400.png 604w, https://www.liveagent.com/wp/urlslab-download/0fd02407081778813be59d60d68fbc9d/pipedrive-crm-add-deal-liveagent-185x123.png 185w, https://www.liveagent.com/wp/urlslab-download/cd5023f0ea65e34198410bcdefb5d5b4/pipedrive-crm-add-deal-liveagent-110x73.png 110w, https://www.liveagent.com/wp/urlslab-download/e2313357163cd263b7d3cdf1731271ea/pipedrive-crm-add-deal-liveagent-485x321.png 485w, https://www.liveagent.com/wp/urlslab-download/8f93bbe4b7289dddd73a0f559ca07bd6/pipedrive-crm-add-deal-liveagent-33x22.png 33w, https://www.liveagent.com/wp/urlslab-download/ab10f50545d67ee9a2ab092d8518be7b/pipedrive-crm-add-deal-liveagent-250x166.png 250w, https://www.liveagent.com/wp/urlslab-download/44187585d6cd55392e40d0c2203b0c2e/pipedrive-crm-add-deal-liveagent.png 1808w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/e50b179be074dcbfa94880aeddcc544a/pipedrive-crm-add-deal-liveagent-1024x679.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="679" alt="Add a deal with PipeDrive CRM integration in LiveAgent ticket view" class="wp-image-195625" data-src="https://www.liveagent.com/wp/urlslab-download/02234ef331aa60e3ebb350137d20bbb9/pipedrive-crm-add-deal-liveagent-1024x679.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"></picture><figcaption class="wp-element-caption">Add a deal</figcaption></figure> <h2 class="wp-block-heading" id="h-how-to-integrate-pipedrive-with-liveagent-via-zapier">How to integrate PipeDrive with LiveAgent via Zapier</h2> <p>You can also try an integration via Zapier service. Zapier connects two apps to create various kinds of integrations that can help you improve your workflow. In case you don’t have an account, <a href="https://zapier.com/partner/iframe/login?type=sign-up" target="_blank" rel="noreferrer noopener" urlslab_href_old="https://zapier.com/sign-up/" title="Login to Zapier to automate your workflow and boost productivity effortlessly. Sign up or check your login status now!" hreflang="en">create one at this link</a>. Then go to the <a href="https://zapier.com/apps/liveagent/integrations/pipedrive" target="_blank" rel="noreferrer noopener" title="Effortlessly integrate LiveAgent & Pipedrive with Zapier. Automate tasks, boost productivity, and save time—no coding required!" hreflang="en">LiveAgent + PipeDrive integrations page</a>. </p> <figure class="wp-block-image aligncenter size-large is-resized no-borders"><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/85f7d3fb43c3f0c019fa4c248f0f7b78/liveagent-pipedrive-zapier-integration-1024x354.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/877c18d94534019dd64c132c79d7b78c/liveagent-pipedrive-zapier-integration-300x104.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/5d22d65d031ae919b9e33f172699d150/liveagent-pipedrive-zapier-integration-768x266.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/24cf8be7c82fe165c97f042e902400a2/liveagent-pipedrive-zapier-integration-144x50.png.webp 144w, https://www.liveagent.com/wp/urlslab-download/95a039a06ae6ffd60764623806813fa1/liveagent-pipedrive-zapier-integration-72x25.png.webp 72w, https://www.liveagent.com/wp/urlslab-download/72bc4556be254e480a75c3e8ad00fe1c/liveagent-pipedrive-zapier-integration-960x332.png.webp 960w, https://www.liveagent.com/wp/urlslab-download/a040021aa0e93aa2da80a6e2d4454881/liveagent-pipedrive-zapier-integration-700x242.png.webp 700w, https://www.liveagent.com/wp/urlslab-download/f61e6e044b64c6232e29ad88b46970f9/liveagent-pipedrive-zapier-integration-185x64.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/8cb62ac79ab5bb1eef6715ad829e6979/liveagent-pipedrive-zapier-integration-110x38.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/52d42d96bb3131ac8eaea56a16702bb0/liveagent-pipedrive-zapier-integration-485x168.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/9ad157ce54a542acb5eaf16a6749f107/liveagent-pipedrive-zapier-integration-64x22.png.webp 64w, https://www.liveagent.com/wp/urlslab-download/f24686c37fb93b840f4b4aea830c3810/liveagent-pipedrive-zapier-integration-250x87.png.webp 250w, https://www.liveagent.com/wp/urlslab-download/6dc48a3754648968f29b2b37ecbfa74a/liveagent-pipedrive-zapier-integration.png.webp 1768w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/0f1393fc85c4a694352fff62ca975f8f/liveagent-pipedrive-zapier-integration-1024x354.png 1024w, https://www.liveagent.com/wp/urlslab-download/6461ed94c60c33e499765bf082991718/liveagent-pipedrive-zapier-integration-300x104.png 300w, https://www.liveagent.com/wp/urlslab-download/d7150a3255e203c3b81401332a958fb7/liveagent-pipedrive-zapier-integration-768x266.png 768w, https://www.liveagent.com/wp/urlslab-download/415b5870632678ab200643c47deac4a9/liveagent-pipedrive-zapier-integration-144x50.png 144w, https://www.liveagent.com/wp/urlslab-download/d7dd9f1bfd3b3ffe986e671385b66b40/liveagent-pipedrive-zapier-integration-72x25.png 72w, https://www.liveagent.com/wp/urlslab-download/7c892b7414a69400a3e7505618261a25/liveagent-pipedrive-zapier-integration-960x332.png 960w, https://www.liveagent.com/wp/urlslab-download/19d65aa75844afa7f1225b6995c714ec/liveagent-pipedrive-zapier-integration-700x242.png 700w, https://www.liveagent.com/wp/urlslab-download/73e9c861d67ca5bbf1cbfff60d27bf3c/liveagent-pipedrive-zapier-integration-185x64.png 185w, https://www.liveagent.com/wp/urlslab-download/fec58d46ea980a4294723255b4653066/liveagent-pipedrive-zapier-integration-110x38.png 110w, https://www.liveagent.com/wp/urlslab-download/0e7a8c0d2f4b4fb9851cc69dc8973731/liveagent-pipedrive-zapier-integration-485x168.png 485w, https://www.liveagent.com/wp/urlslab-download/188971b719a3e12abffd9a8440e04ef0/liveagent-pipedrive-zapier-integration-64x22.png 64w, https://www.liveagent.com/wp/urlslab-download/b0592038101963510dfd3eb250a0da0f/liveagent-pipedrive-zapier-integration-250x87.png 250w, https://www.liveagent.com/wp/urlslab-download/de3598e13c816f503f19eec4761381dc/liveagent-pipedrive-zapier-integration.png 1768w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/85f7d3fb43c3f0c019fa4c248f0f7b78/liveagent-pipedrive-zapier-integration-1024x354.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="354" alt="LiveAgent and PipeDrive integrations page on Zapier" class="wp-image-196190" style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.com/wp/urlslab-download/0f1393fc85c4a694352fff62ca975f8f/liveagent-pipedrive-zapier-integration-1024x354.png" data-urlslabstyle="width:577px;height:199px" urlslab-lazy="yes" urlslab-id="42"></picture><figcaption class="wp-element-caption">LiveAgent + PipeDrive</figcaption></figure> <p>Scroll down to the Connect LiveAgent + PipeDrive section. You can combine multiple choices here, so consider what you want your integration to do. A trigger on one app will activate an action in the second app, creating an integration. </p> <p>We’re going to show you an example with the options PipeDrive’s New Deal and LiveAgent’s Create Conversation. Your setup might differ from this guide but it generally stays the same except for a few detailed fields no matter what options you pick. When you’re done selecting, click on the blue continue button.</p> <figure class="wp-block-image aligncenter size-large no-borders"><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ef7ed73ef815c938fff6ff536e86ed4a/pipedrive-trigger-liveagent-action-selection-1024x350.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/20cba80a8329900669c52bdd833a0004/pipedrive-trigger-liveagent-action-selection-300x103.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/9fdb4e6b2efb8b5bc21b99d163f709a4/pipedrive-trigger-liveagent-action-selection-768x263.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/d03f3f95ca05c0a6ef4201f685fafab3/pipedrive-trigger-liveagent-action-selection-146x50.png.webp 146w, https://www.liveagent.com/wp/urlslab-download/7b8c765abfcd7c83d6d6761e7037b37f/pipedrive-trigger-liveagent-action-selection-73x25.png.webp 73w, https://www.liveagent.com/wp/urlslab-download/02dba72d88bd3af2be461d32277c5371/pipedrive-trigger-liveagent-action-selection-960x328.png.webp 960w, https://www.liveagent.com/wp/urlslab-download/3dabddf39cf38c6045c71a6dea1630c0/pipedrive-trigger-liveagent-action-selection-700x239.png.webp 700w, https://www.liveagent.com/wp/urlslab-download/b4b2b99e2b369468b2d3264444e49de4/pipedrive-trigger-liveagent-action-selection-185x63.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/64e8a15a020b2709fc602e7c51e7992d/pipedrive-trigger-liveagent-action-selection-110x38.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/119e6262dd026ee5b4497861c3105873/pipedrive-trigger-liveagent-action-selection-485x166.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/4b212c08d1d70b5a846c03c1ae70c1d5/pipedrive-trigger-liveagent-action-selection-64x22.png.webp 64w, https://www.liveagent.com/wp/urlslab-download/32b6399dbacced538348ae1d241ed349/pipedrive-trigger-liveagent-action-selection-250x86.png.webp 250w, https://www.liveagent.com/wp/urlslab-download/ae51a307e0e0da7a98f826c75b0a8b29/pipedrive-trigger-liveagent-action-selection.png.webp 1818w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/2356f94526dbfc7e37f307f6c7c21dcb/pipedrive-trigger-liveagent-action-selection-1024x350.png 1024w, https://www.liveagent.com/wp/urlslab-download/5e859a3ae1a8274724c1d455eb350366/pipedrive-trigger-liveagent-action-selection-300x103.png 300w, https://www.liveagent.com/wp/urlslab-download/ec6e3e2f5e707c1332ce209e3c133fef/pipedrive-trigger-liveagent-action-selection-768x263.png 768w, https://www.liveagent.com/wp/urlslab-download/3fc32417766993fd5c2080c2ec926e6b/pipedrive-trigger-liveagent-action-selection-146x50.png 146w, https://www.liveagent.com/wp/urlslab-download/3ceeb99fa6c8d03734e7d43018149a94/pipedrive-trigger-liveagent-action-selection-73x25.png 73w, https://www.liveagent.com/wp/urlslab-download/d3f764f3cd24109fcc6ea37be26563f0/pipedrive-trigger-liveagent-action-selection-960x328.png 960w, https://www.liveagent.com/wp/urlslab-download/e0ae892529266422410c96933c3d30c5/pipedrive-trigger-liveagent-action-selection-700x239.png 700w, https://www.liveagent.com/wp/urlslab-download/acbe42cca36de74bfd0c48e99fed83d3/pipedrive-trigger-liveagent-action-selection-185x63.png 185w, https://www.liveagent.com/wp/urlslab-download/b501aedc02fa16c14657a114f308cfb2/pipedrive-trigger-liveagent-action-selection-110x38.png 110w, https://www.liveagent.com/wp/urlslab-download/4411413deb38e94bd69bb6f0f24b83d6/pipedrive-trigger-liveagent-action-selection-485x166.png 485w, https://www.liveagent.com/wp/urlslab-download/f25e6ea52e7b50265a373c58da589745/pipedrive-trigger-liveagent-action-selection-64x22.png 64w, https://www.liveagent.com/wp/urlslab-download/04109dd0f7fe544c63c8f01e97a077c7/pipedrive-trigger-liveagent-action-selection-250x86.png 250w, https://www.liveagent.com/wp/urlslab-download/ea4c58cfad137f71ed802e2ac1ec42a6/pipedrive-trigger-liveagent-action-selection.png 1818w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ef7ed73ef815c938fff6ff536e86ed4a/pipedrive-trigger-liveagent-action-selection-1024x350.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="350" alt="PipeDrive trigger and LiveAgent action selected on Zapier" class="wp-image-196202" data-src="https://www.liveagent.com/wp/urlslab-download/2356f94526dbfc7e37f307f6c7c21dcb/pipedrive-trigger-liveagent-action-selection-1024x350.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"></picture><figcaption class="wp-element-caption">Trigger and action selected</figcaption></figure> <p>The first part of the setup is easy. You just need to log in to your PipeDrive account, confirm the selected trigger and test it. </p> <figure class="wp-block-image aligncenter size-large no-borders"><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/b70c216eab830f59dd9532ef72a9c18b/pipedriver-trigger-liveagent-integration-1024x695.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/fad71484349a9060f87dd42d317fafd1/pipedriver-trigger-liveagent-integration-300x203.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/29f3b08bb9016dfae3e3c1248918d723/pipedriver-trigger-liveagent-integration-768x521.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/5583d49d4c9742479f482313761a7183/pipedriver-trigger-liveagent-integration-74x50.png.webp 74w, https://www.liveagent.com/wp/urlslab-download/59314c8e66933ebc2eb7e6004093cd6b/pipedriver-trigger-liveagent-integration-37x25.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/2e607e00c29d8a960018a64dfe037ae5/pipedriver-trigger-liveagent-integration-494x335.png.webp 494w, https://www.liveagent.com/wp/urlslab-download/a354a81118ae3d8252f8502c904783d9/pipedriver-trigger-liveagent-integration-590x400.png.webp 590w, https://www.liveagent.com/wp/urlslab-download/219724d99cbac0b9f0cfe40ac9d9579c/pipedriver-trigger-liveagent-integration-185x125.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/79c0a67a326a4c18c041bbfd756af724/pipedriver-trigger-liveagent-integration-110x75.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/921ea0d5e4eea9cc386d2b0fb83e52c0/pipedriver-trigger-liveagent-integration-485x329.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/5d5d4f55f4d2eec3889e2414d69cf431/pipedriver-trigger-liveagent-integration-32x22.png.webp 32w, https://www.liveagent.com/wp/urlslab-download/145cd4b6e60aba6fc4b64fc533da2123/pipedriver-trigger-liveagent-integration-250x170.png.webp 250w, https://www.liveagent.com/wp/urlslab-download/17f7b99809198da7dc1a830eb6779ad0/pipedriver-trigger-liveagent-integration.png.webp 1772w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/fef6f358262bf893036b99189903fcbc/pipedriver-trigger-liveagent-integration-1024x695.png 1024w, https://www.liveagent.com/wp/urlslab-download/3b612555ca35d7959444e3940b31740d/pipedriver-trigger-liveagent-integration-300x203.png 300w, https://www.liveagent.com/wp/urlslab-download/d60b36f66e4206f7510120f40460bdde/pipedriver-trigger-liveagent-integration-768x521.png 768w, https://www.liveagent.com/wp/urlslab-download/7ca3eeed6cd433e67c4c5d7dcaaf8760/pipedriver-trigger-liveagent-integration-74x50.png 74w, https://www.liveagent.com/wp/urlslab-download/8d99370cef2471f5bf127736d7a7113b/pipedriver-trigger-liveagent-integration-37x25.png 37w, https://www.liveagent.com/wp/urlslab-download/3529f505a4cdf64598cb7eb9a2d4b568/pipedriver-trigger-liveagent-integration-494x335.png 494w, https://www.liveagent.com/wp/urlslab-download/989dab62c6108779075e326dd8971a23/pipedriver-trigger-liveagent-integration-590x400.png 590w, https://www.liveagent.com/wp/urlslab-download/0ab5f4d0e4c5fd804a2d2f70cec358b1/pipedriver-trigger-liveagent-integration-185x125.png 185w, https://www.liveagent.com/wp/urlslab-download/dd23416ae2798916f56540351c77f659/pipedriver-trigger-liveagent-integration-110x75.png 110w, https://www.liveagent.com/wp/urlslab-download/0488c81309fdb7fd2021cd06271ffdc1/pipedriver-trigger-liveagent-integration-485x329.png 485w, https://www.liveagent.com/wp/urlslab-download/34bfd84d87662eed675963d3b6e1149c/pipedriver-trigger-liveagent-integration-32x22.png 32w, https://www.liveagent.com/wp/urlslab-download/d93c617eed33d9b0fa24e45f97eec48b/pipedriver-trigger-liveagent-integration-250x170.png 250w, https://www.liveagent.com/wp/urlslab-download/2c329adef589c02f67524245d712c9ff/pipedriver-trigger-liveagent-integration.png 1772w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/b70c216eab830f59dd9532ef72a9c18b/pipedriver-trigger-liveagent-integration-1024x695.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="695" alt="PipeDrive trigger test after setup of the trigger on Zapier" class="wp-image-196229" data-src="https://www.liveagent.com/wp/urlslab-download/fef6f358262bf893036b99189903fcbc/pipedriver-trigger-liveagent-integration-1024x695.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></picture><figcaption class="wp-element-caption">Trigger test</figcaption></figure> <p>Log in and confirm the action. The setup in our integration requires us to fill in the recipient and sender email addresses, email subject and the body of the message among other fields. There are also some non-required fields but you can opt to fill them out to specify the message. Continue and test the integration when you’re done. </p> <figure class="wp-block-image aligncenter size-large no-borders"><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/f08dc5e6b00164f3dc10be2342fde31b/liveagent-action-pipedrive-integration-1024x743.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/40c25cdd360ebf6133c20779ec26c628/liveagent-action-pipedrive-integration-300x218.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/fd3c4649debbb5deb6db20cd8e2ddeac/liveagent-action-pipedrive-integration-768x557.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/f5d89c940e35aade08cb569361ede0bf/liveagent-action-pipedrive-integration-69x50.png.webp 69w, https://www.liveagent.com/wp/urlslab-download/bd91f2e8a9d641a0e76d91b3eac6f90e/liveagent-action-pipedrive-integration-34x25.png.webp 34w, https://www.liveagent.com/wp/urlslab-download/1d29d73bc78d8525bbf7a85a7d9c9b9b/liveagent-action-pipedrive-integration-462x335.png.webp 462w, https://www.liveagent.com/wp/urlslab-download/13e5485f0c83f315b8e5fb15d667bc72/liveagent-action-pipedrive-integration-551x400.png.webp 551w, https://www.liveagent.com/wp/urlslab-download/8ebce9a1dc3d4492c83e45a88c9e0248/liveagent-action-pipedrive-integration-185x134.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/e80c4df851d2c424b65b0b6a303f518e/liveagent-action-pipedrive-integration-110x80.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/8ea180422ad09599377fde453c3f6bc8/liveagent-action-pipedrive-integration-485x352.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/e56d3a5a6b9ec3fe2ce0d90652067764/liveagent-action-pipedrive-integration-30x22.png.webp 30w, https://www.liveagent.com/wp/urlslab-download/119b5e6d34eb227eba012f771b6813db/liveagent-action-pipedrive-integration-250x181.png.webp 250w, https://www.liveagent.com/wp/urlslab-download/7194f6ec4216b45e6c1e36ddc482eb9e/liveagent-action-pipedrive-integration.png.webp 1660w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/b9a6a5ebc14f7d50469395ea28bc9861/liveagent-action-pipedrive-integration-1024x743.png 1024w, https://www.liveagent.com/wp/urlslab-download/0e99008267af6ad984c2dcc3762a77e0/liveagent-action-pipedrive-integration-300x218.png 300w, https://www.liveagent.com/wp/urlslab-download/1a98c5fb778472285bf65ef5d3918904/liveagent-action-pipedrive-integration-768x557.png 768w, https://www.liveagent.com/wp/urlslab-download/2eb80e6a8c5f0be478882c346ce248cf/liveagent-action-pipedrive-integration-69x50.png 69w, https://www.liveagent.com/wp/urlslab-download/fc684ba0f84d1f7f9278171ad6a7eee9/liveagent-action-pipedrive-integration-34x25.png 34w, https://www.liveagent.com/wp/urlslab-download/b3b7299f7eb8cfcf0b8a3e9852e4db21/liveagent-action-pipedrive-integration-462x335.png 462w, https://www.liveagent.com/wp/urlslab-download/52874e17f0942cd4a7ae16ed1d5dee81/liveagent-action-pipedrive-integration-551x400.png 551w, https://www.liveagent.com/wp/urlslab-download/7015d0667b460adc24e34e1b17d80d8e/liveagent-action-pipedrive-integration-185x134.png 185w, https://www.liveagent.com/wp/urlslab-download/7d9f360269e6bedbc4b41be284f8eea9/liveagent-action-pipedrive-integration-110x80.png 110w, https://www.liveagent.com/wp/urlslab-download/024c24422dba1769a9ee881a981aee6d/liveagent-action-pipedrive-integration-485x352.png 485w, https://www.liveagent.com/wp/urlslab-download/cd83155f3dfa400861adc7ad1d2660fe/liveagent-action-pipedrive-integration-30x22.png 30w, https://www.liveagent.com/wp/urlslab-download/5fcb15a0517d0ffbe64686fa1a1b6843/liveagent-action-pipedrive-integration-250x181.png 250w, https://www.liveagent.com/wp/urlslab-download/5cab80a2c214d8ecda16a3008b3feece/liveagent-action-pipedrive-integration.png 1660w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/f08dc5e6b00164f3dc10be2342fde31b/liveagent-action-pipedrive-integration-1024x743.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="743" alt="LiveAgent action setup in integration process with PipeDrive on Zapier" class="wp-image-196241" data-src="https://www.liveagent.com/wp/urlslab-download/b9a6a5ebc14f7d50469395ea28bc9861/liveagent-action-pipedrive-integration-1024x743.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"></picture><figcaption class="wp-element-caption">LiveAgent action setup</figcaption></figure> <p>That’s it, the process is done and your integration will be active when you turn on the Zap. Check your LiveAgent for new messages from PipeDrive. </p> <figure class="wp-block-image aligncenter size-large no-borders"><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/a0420db847ca85636c10cf62cbbca190/pipedrive-integration-active-liveagent-zapier-1024x661.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/d322d4ab810ad73481f0bb8e69879ea3/pipedrive-integration-active-liveagent-zapier-300x194.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/c2460bbe75136d9c2c5faaab8a20fd28/pipedrive-integration-active-liveagent-zapier-768x496.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/60744e9b927fb051719cbae85f2a80a0/pipedrive-integration-active-liveagent-zapier-77x50.png.webp 77w, https://www.liveagent.com/wp/urlslab-download/7a6b471e7f2b2e67a9aeb4d36249d35e/pipedrive-integration-active-liveagent-zapier-39x25.png.webp 39w, https://www.liveagent.com/wp/urlslab-download/d31d674a0845a4e427e3219e7fe4183f/pipedrive-integration-active-liveagent-zapier-519x335.png.webp 519w, https://www.liveagent.com/wp/urlslab-download/8bae1d164b2e43f24a3fc423377a5c41/pipedrive-integration-active-liveagent-zapier-619x400.png.webp 619w, https://www.liveagent.com/wp/urlslab-download/bc799cc7db564a27bbd508c2188ee5c0/pipedrive-integration-active-liveagent-zapier-185x119.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/d9f539296600d7a4994ea1ed603485a1/pipedrive-integration-active-liveagent-zapier-110x71.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/7db1544650d8d6a0d402bd96700faec5/pipedrive-integration-active-liveagent-zapier-485x313.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/88982f3da6557592f1eb12343b1802d0/pipedrive-integration-active-liveagent-zapier-34x22.png.webp 34w, https://www.liveagent.com/wp/urlslab-download/c016cf8f9aa9920331a96a735aceea6b/pipedrive-integration-active-liveagent-zapier-250x161.png.webp 250w, https://www.liveagent.com/wp/urlslab-download/00a0c54b4c05c055a7fcdd7c2e4dcf3f/pipedrive-integration-active-liveagent-zapier.png.webp 1378w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/29a7fdba50d278d7fe58d90149d9f27a/pipedrive-integration-active-liveagent-zapier-1024x661.png 1024w, https://www.liveagent.com/wp/urlslab-download/b11bc9c5732b7e36e630934735d9bbf6/pipedrive-integration-active-liveagent-zapier-300x194.png 300w, https://www.liveagent.com/wp/urlslab-download/d33e9b0fd5c74e92f1985a37f77a4a74/pipedrive-integration-active-liveagent-zapier-768x496.png 768w, https://www.liveagent.com/wp/urlslab-download/8631c8681c5feb1aa89bde707cd9c8cb/pipedrive-integration-active-liveagent-zapier-77x50.png 77w, https://www.liveagent.com/wp/urlslab-download/daa4c5a55951c8986dbe3ab64cb719d7/pipedrive-integration-active-liveagent-zapier-39x25.png 39w, https://www.liveagent.com/wp/urlslab-download/0e0662e9377f657fa85fe4e5e13085ca/pipedrive-integration-active-liveagent-zapier-519x335.png 519w, https://www.liveagent.com/wp/urlslab-download/f1043359d1d70a44c20751f8b45b73c6/pipedrive-integration-active-liveagent-zapier-619x400.png 619w, https://www.liveagent.com/wp/urlslab-download/390253f6f986d5285b0a95816f988f48/pipedrive-integration-active-liveagent-zapier-185x119.png 185w, https://www.liveagent.com/wp/urlslab-download/2eb367933df634ed4ef2a7b1814b4d1c/pipedrive-integration-active-liveagent-zapier-110x71.png 110w, https://www.liveagent.com/wp/urlslab-download/ea1f43156eb3eecac457bfe2f37bb7bb/pipedrive-integration-active-liveagent-zapier-485x313.png 485w, https://www.liveagent.com/wp/urlslab-download/d25bfa452d009d2d6f11cdd13178f1d6/pipedrive-integration-active-liveagent-zapier-34x22.png 34w, https://www.liveagent.com/wp/urlslab-download/409ac71b213ed209cd16f166e559a47f/pipedrive-integration-active-liveagent-zapier-250x161.png 250w, https://www.liveagent.com/wp/urlslab-download/daa667fa14fde9ef1ae12868706e88bc/pipedrive-integration-active-liveagent-zapier.png 1378w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/a0420db847ca85636c10cf62cbbca190/pipedrive-integration-active-liveagent-zapier-1024x661.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="661" alt="Active PipeDrive integration with LiveAgent ticketing system" class="wp-image-196253" data-src="https://www.liveagent.com/wp/urlslab-download/29a7fdba50d278d7fe58d90149d9f27a/pipedrive-integration-active-liveagent-zapier-1024x661.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"></picture><figcaption class="wp-element-caption">Success!</figcaption></figure> <div class="Urlslab-Faq urlslab-skip-faq" itemscope="" itemtype="https://schema.org/FAQPage"><h2 id="h-frequently-asked-questions">Frequently Asked Questions</h2><ul class="Urlslab-Faq__items"><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name">What is PipeDrive?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>PipeDrive is a <a href="https://www.liveagent.com/customer-support-glossary/customer-relationship/" title="Build lasting customer relationships with active listening, empathy, and personalization. Boost loyalty using LiveAgent's customer service tools!" hreflang="en-US" onover-preload="1">Customer Relationship</a> Management system. The whole concept was developed from the salesperson's point of view. It gives you data about your leads, performance, and more. </p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-what-are-the-benefits-of-using-pipedrive-with-liveagent">What are the benefits of using PipeDrive with LiveAgent?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>The benefits are: efficient workflow, improved CX (customer experience), better customer relationships, competitive advantage, saves time (no need for switching between interfaces).</p></div></div></li></ul></div> <div class="Post__buttons"> <a href="/integrations/" class="Button Button--outline Button--back" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1"><span>Back to Integrations</span></a> <a href="/trial/" class="Button Button--full" title="Start your 30-day free trial with LiveAgent today! Discover the ultimate customer support solution—no credit card required." hreflang="en-US" onover-preload="1"> <span>Create account for FREE</span> </a> </div> <div class="Post__content__resources"> <div class="Post__sidebar__title h4">Related Articles</div> <div class="SimilarSources"> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.com/integrations/zapier/" title="Bring your web services together with your help desk software with Zapier integration for LiveAgent. Zapier can connect a large number of apps together." hreflang="en-US" onover-preload="1"><img alt="Bring your web services together with your help desk software with Zapier integration for LiveAgent. 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Get a tour of our features, ask questions, and invite your team to join. No trial account needed to start!" hreflang="en-US" onover-preload="1"> <span>Schedule a demo</span> </a> <a href="/trial/" class="Button Button--outline" title="Start your 30-day free trial with LiveAgent today! 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I am contacting you from https://www.liveagent.com/integrations/pipedrive/ and I am contacting you about..." onclick="contactUsWhatsApp(this);" data-close-target="contactUsMenu" rel="nofollow noopener external"> Whatsapp <img class="ContactUs__icon" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/contact/whatsapp.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="61"> </button> </li> <li class="ContactUs__menu--item"> <span class="ContactUs__menu--link chat orange" id="chatBtn" data-close-target="contactUsMenu"> Chat </span> </li> </ul> </nav> </div> <script> const statusUrl = 'https://status.liveagent.com/'; const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if (!serviceStatus) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp(element) { const message = element.getAttribute('data-message'); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent(message); window.open(whatsappLink, '_blank'); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open(facebookLink, '_blank'); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>