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style="color: #fbf9f8;" href="/app" data-lbl="help">Sign-In</a></li> <li><a class="buttonoa" style="color: #fbf9f8;" href="https://partnerstore.oracle.com/pls/ostore/ps_ext_links.registeraccess" id="u30pfile-sout" data-lbl="profile:create-account"> Register for Partner Access</a></li> </ul> </div> </div> <div class="u30-contact"> <a href="https://partnerhelp.oracle.com/" data-lbl="partner-assistance" title="Partner Assistance"><span>Partner Assistance</span></a> </div> <a href="/app/menucontent" id="u30ham" role="button" aria-expanded="false" aria-haspopup="true" aria-controls="u30navw1"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <title>Menu</title> <path d="M16,4 L2,4" class="p1"></path> <path d="M2,12 L22,12" class="p2"></path> <path d="M2,20 L16,20" class="p3"></path> <path d="M0,12 L24,12" class="p4"></path> <path d="M0,12 L24,12" class="p5"></path> </svg> <span>Menu</span> </a> </div> </div> </section>   <div id="tab_section_below"> <div id="tab_section"> <nav data-moretxt="More Navigation" data-ocomid="ct12" data-trackas="ct12" class="ct12 ct12v0" aria-label="Secondary"> <div class="ct12w1 cwidth"> <div class="ct12w2"> <ul> <li class=""> <div> <a href="/app">Search Answers</a> </div> </li> <li class=""> <div> <a href="https://community.oracle.com/partners/global/categories/ask-opn">Ask the OPN Community</a> </div> </li> <li class=""> <div><a href="/app/ask" alt="FAQ" title="FAQ">Contact Us</a></div> </li> <li class=""> <div> <a href="/app/account/questions/list">My Tickets</a> </div> </li> </ul> </div> </div> </nav> </div> </div>  <style> .rn_ErrorLabel1 { color: #100f0e; } .rn_ErrorLabel2 { color: #100f0e; } .rn_ErrorMessage a { color: #6B8F63 !important; pointer-events: none; text-decoration: none; } @media screen and (min-width: 1023px){ .rn_ProductCategoryInput button.rn_DisplayButton { margin-bottom: 5px; } .u10v0 { background-image:none; } } @media screen and (max-width:400px){ .u10v0{ padding-top: 0px; } } 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> p{ text-align:center; } } @media screen and (max-width:800px){ #rn_PageContent{ margin-top: 0px; } } @media screen and (min-width:800px) and (max-width:900px){ #rn_PageContent{ margin-top: 90px; } } .alert { width: 100.0%; margin: auto; margin-left: 0px; margin-top: -10px !important; margin-bottom: 20px; padding: 20px; background-color: #ffffff; color: black; box-shadow: 0px 2px 4px rgb(0 0 0 / 40%); border-radius: 6px; } .closebtn { margin-left: 15px; color: grey; font-weight: bold; float: right; font-size: 22px; line-height: 20px; cursor: pointer; transition: 0.3s; } .closebtn:hover { color: black; } .alert img { margin-bottom: -8px;} @media only screen and (max-width: 800px) { .alert{ width: 100.0%; box-shadow: 0px 2px 4px rgb(0 0 0 / 40%); border-radius: 6px; } } h1.partnerhelp-pagetitle { font-size: 1.5em !important; margin-bottom: 1.5em; } @media only screen and (max-width: 1200px) { body { font-size: 1.2rem; } } </style> <div class="container" style="margin-top:70px;">  <div class="alert" id="alertid"> <span class="closebtn" onclick="this.parentElement.style.display='none';">×</span> <span class="getalert">We are currently undergoing routine maintenance on PartnerHelp. If you have any issues, you may also submit your ticket via email at partnerhelp@oracle.com.</span> </div>  <div id="rn_PageContent" class="content-box"> <h1 class="partnerhelp-pagetitle">Questions? Feedback? Need help? Contact our Partner Assistance Team</h1> <form id="rn_QuestionSubmit" method="post" action="/ci/ajaxRequest/sendForm"> <div id="rn_ErrorLocation"></div> <div id="rn_TextInput_4" class="rn_TextInput rn_Input"> <div id="rn_TextInput_4_LabelContainer"> <label for="rn_TextInput_4_Contact.Name.First" id="rn_TextInput_4_Label" class="rn_Label"> First Name: <span class="rn_Required" aria-label="Required"> *</span> </label> </div> <input type="text" id="rn_TextInput_4_Contact.Name.First" name="Contact.Name.First" class="rn_Text" maxlength='80' required /> </div> <div id="rn_TextInput_6" class="rn_TextInput rn_Input"> <div id="rn_TextInput_6_LabelContainer"> <label for="rn_TextInput_6_Contact.Name.Last" id="rn_TextInput_6_Label" class="rn_Label"> Last Name: <span class="rn_Required" aria-label="Required"> *</span> </label> </div> <input type="text" id="rn_TextInput_6_Contact.Name.Last" name="Contact.Name.Last" class="rn_Text" maxlength='80' required /> </div> <div id="rn_TextInput_8" class="rn_TextInput rn_Input"> <div id="rn_TextInput_8_LabelContainer"> <label for="rn_TextInput_8_Contact.Emails.PRIMARY.Address" id="rn_TextInput_8_Label" class="rn_Label"> Email: <span class="rn_Required" aria-label="Required"> *</span> </label> </div> <input type="email" id="rn_TextInput_8_Contact.Emails.PRIMARY.Address" name="Contact.Emails.PRIMARY.Address" class="rn_Email" maxlength='255' required /> </div> <div id="rn_TextInput_10" class="rn_TextInput rn_Input"> <div id="rn_TextInput_10_LabelContainer"> <label for="rn_TextInput_10_Incident.CustomFields.c.sales_customer_name" id="rn_TextInput_10_Label" class="rn_Label"> Company: <span class="rn_Required" aria-label="Required"> *</span> </label> </div> <input type="text" id="rn_TextInput_10_Incident.CustomFields.c.sales_customer_name" name="Incident.CustomFields.c.sales_customer_name" class="rn_Text" maxlength='255' required /> </div>  <div id="rn_TextInput_12" class="rn_TextInput rn_Input"> <div id="rn_TextInput_12_LabelContainer"> <label for="rn_TextInput_12_Incident.Subject" id="rn_TextInput_12_Label" class="rn_Label"> Subject: <span class="rn_Required" aria-label="Required"> *</span> </label> </div> <input type="text" id="rn_TextInput_12_Incident.Subject" name="Incident.Subject" class="rn_Text" maxlength='240' required /> </div> <div id="rn_TextInput_14" class="rn_TextInput rn_Input"> <div id="rn_TextInput_14_LabelContainer"> <label for="rn_TextInput_14_Incident.Threads" id="rn_TextInput_14_Label" class="rn_Label"> Details: <span class="rn_Required" aria-label="Required"> *</span> </label> </div> <textarea id="rn_TextInput_14_Incident.Threads" class="rn_TextArea" rows="7" cols="60" name="Incident.Threads" maxlength='1048576' required></textarea> </div>  <div id = "add_contact"> <div id="rn_TextInput_15" class="rn_TextInput rn_Input"> <div id="rn_TextInput_15_LabelContainer"> <label for="rn_TextInput_15_Incident.CustomFields.c.alt_contact" id="rn_TextInput_15_Label" class="rn_Label"> Additional Contacts: </label> </div> <input type="text" id="rn_TextInput_15_Incident.CustomFields.c.alt_contact" name="Incident.CustomFields.c.alt_contact" class="rn_Text" maxlength='255' /> </div> </div> <div class="rn_AddressContainer"> </div>   <div class="prod"> <div id="rn_cstmProdCat_16" class="rn_cstmProdCat rn_ProductCategoryInput rn_Input"> <a href="javascript:void(0);" class="rn_ScreenReaderOnly" id="rn_cstmProdCat_16_LinksTrigger"><span id="rn_cstmProdCat_16_TreeDescription"></span> Screen Reader users press enter to select a Category:.</a> <span class="rn_Label" id="rn_cstmProdCat_16_Label"> Category: <span id="rn_cstmProdCat_16_RequiredLabel" class="rn_Required rn_Hidden"> *</span> <span id="rn_cstmProdCat_16_ErrorLabel" class="rn_ErrorLabel"> <span class="rn_ScreenReaderOnly"> Required </span> </span> </span> <button type="button" id="rn_cstmProdCat_16_Product_Button" class="rn_DisplayButton"><span id="rn_cstmProdCat_16_Button_Visible_Text"><i style="color:#6D6C6C;">Select</i></span></button> <div class="rn_ProductCategoryLinks rn_Hidden" id="rn_cstmProdCat_16_Links"></div> <div id="rn_cstmProdCat_16_TreeContainer" class="rn_PanelContainer rn_Hidden"> <div id="rn_cstmProdCat_16_Tree" class="rn_Panel"> </div> </div> </div>  <span> <span id="myBtn"><img src="/euf/assets/themes/partnerhelp_redwoodcx/images/infoicon.png" alt="u"/></span> <div id="myModal" class="modal">  <div class="modal-content"> <span class="close">×</span> <table border="1"> <p style="font-size: 1.8rem;">Categories are used to route your ticket to the appropriate team. Please expand the category to view the subcategory that best fits your topic. </p> <tr> <th style="background:#C0C0C0;font-weight: 600;">Category</th> <th style="background:#C0C0C0;font-weight: 600;">Description</th> </tr> <tr> <td style="font-style:bold;background-color:#ECECEC;color:#00688C;"><span onClick="toggle('onbrd');"> <i class="caret-onbrd fa fa-plus-square-o" style="color:#00688C;" ></i> &nbsp Onboarding</span></td> <td style="background-color:#ECECEC;">First steps into the OPN</td> </tr> <tr onbrd=onB style="display:none;"> <td style="padding-left: 3em;">Program</td> <td>Get help with questions about joining/upgrading to OPN </td> </tr> <tr onbrd=onB style="display:none;"> <td style="padding-left: 3em;">Track</td> <td>Get help with joining the right track(s) for your business </td> </tr> <tr> <td style="font-style:bold;background-color:#ECECEC;color:#00688C;"><span onClick="toggle('env');"> <i class="caret-env fa fa-plus-square-o" style="color:#00688C;"></i> &nbsp Get Enabled</span></td> <td style="background-color:#ECECEC;">Membership and track enablers</td> </tr> <tr env=en style="display:none;"> <td style="padding-left: 3em;">Environments</td> <td>Get assistance on prerequisites and getting you ready to access environments </td> </tr> <tr env=en style="display:none;"> <td style="padding-left: 3em;">Program</td> <td>Get help with general OPN enablers (logos & certificates) or specific License & Hardware enablers </td> </tr> <tr env=en style="display:none;"> <td style="padding-left: 3em;">Technical Assistance</td> <td>Ask questions about the technical assistance forums available to OPN Members </td> </tr> <tr env=en style="display:none;"> <td style="padding-left: 3em;">Training</td> <td>Submit questions about training enablers </td> </tr> <tr> <td style="font-style:bold;background-color:#ECECEC;color:#00688C;"><span onClick="toggle('ernex');"> <i class="caret-ernex fa fa-plus-square-o" style="color:#00688C;"></i> &nbsp Earn Expertise</span></td> <td style="background-color:#ECECEC;">Qualifying for, and tracking expertise</td> </tr> <tr ernex=eex style="display:none;"> <td style="padding-left: 3em;">Qualifiers</td> <td>Get help with specific expertise qualifiers </td> </tr> <tr ernex=eex style="display:none;"> <td style="padding-left: 3em;">Tracking Status</td> <td>Validate and confirm progress towards achieving/maintaining expertise </td> </tr> <tr> <td style="font-style:bold;background-color:#ECECEC;color:#00688C;"><span onClick="toggle('gTM');"> <i class="caret-gTM fa fa-plus-square-o" style="color:#00688C;"></i> &nbsp Go-to-Market</td> <td style="background-color:#ECECEC;">Marketing and transacting</td> </tr> <tr gTM=gTMk style="display:none;"> <td style="padding-left: 3em;">Deal Registration</td> <td>Ask a question about Open Market Model (OMM) deal registrations </td> </tr> <tr gTM=gTMk style="display:none;"> <td style="padding-left: 3em;">Incentive Eligibility</td> <td>Ask a question on eligibility, enablement requirements and specifics of the Incentives </td> </tr> <tr gTM=gTMk style="display:none;"> <td style="padding-left: 3em;">ISV OCI Consumption</td> <td>Submit a consumption report of Oracle Cloud Infrastructure by end users of your hosted application running on Oracle Cloud in support of your joint selling arrangements with Oracle </td> </tr> <tr gTM=gTMk style="display:none;"> <td style="padding-left: 3em;">Offline Ordering</td> <td>Submit your non-standard quote requests (NSR), ordering documents, migrations, royalty / burndown reports and booking packages </td> </tr> <tr gTM=gTMk style="display:none;"> <td style="padding-left: 3em;">Online Ordering</td> <td>Ask a question about placing requests through Oracle Partner Store </td> </tr> <tr gTM=gTMk style="display:none;"> <td style="padding-left: 3em;">OMM Payments</td> <td>Ask a question about OMM referral and resale contribution fees </td> </tr> <tr gTM=gTMk style="display:none;"> <td style="padding-left: 3em;">Rebate Payments</td> <td>Ask a question about OPN Incentive Program and MSP rebates </td> </tr> <tr gTM=gTMk style="display:none;"> <td style="padding-left: 3em;">Sales and Marketing Resources</td> <td>Questions about sales & marketing tools, enablers or go-to-market agreements </td> </tr> <tr gTM=gTMk style="display:none;"> <td style="padding-left: 3em;">Submit Installation Report</td> <td>Submit hardware installation services information for each product installation performed </td> </tr> <tr gTM=gTMk style="display:none;"> <td style="padding-left: 3em;">Credit Options Management</td> <td>Partners in (levels) looking to check on credits or wishing to order from their catalogue </td> </tr> <tr gTM=gTMk style="display:none;"> <td style="padding-left: 3em;">Nominations</td> <td>Partners in (levels) submitting a nomination to approve as a opportunity </td> </tr> <tr gTM=gTMk style="display:none;"> <td style="padding-left: 3em;">Invoice Submission</td> <td>Partners in (levels) submitting invoice for payment </td> </tr> <tr gTM=gTMk style="display:none;"> <td style="padding-left: 3em;">Milestone Verification</td> <td>Partners in (levels) requesting validation on SOW and POW </td> </tr> <tr gTM=gTMk style="display:none;"> <td style="padding-left: 3em;">Account Planning</td> <td>Partners in (levels) requesting to register account plans and opptys </td> </tr> <tr gTM=gTMk style="display:none;"> <td style="padding-left: 3em;">Multi Cloud - Oracle DB</td> <td>Partners in (levels) requesting to collaborate with Oracle </td> </tr> <tr> <td style="font-style:bold;background-color:#ECECEC;color:#00688C;"><span onClick="toggle('mM');"> <i class="caret-mM fa fa-plus-square-o" style="color:#00688C;"></i> &nbsp Manage Membership</td> <td style="background-color:#ECECEC;">Membership renewals, managing users, managing associates, etc...</td> </tr> <tr mM=mMb style="display:none;"> <td style="padding-left: 3em;">Account</td> <td>Get help on managing your company profile, users or associates </td> </tr> <tr mM=mMb style="display:none;"> <td style="padding-left: 3em;">Program</td> <td>Get help on maintaining your member status, access to enablers and benefits </td> </tr> </table> </div> </div> </span>  </div> <div class="cat" id="category" style="display:none;"> <div id="rn_ProductCategoryInput_17" class="rn_ProductCategoryInput rn_ProductCategoryInput rn_Input"> <a href="javascript:void(0);" class="rn_ScreenReaderOnly" id="rn_ProductCategoryInput_17_LinksTrigger"><span id="rn_ProductCategoryInput_17_TreeDescription"></span> Screen Reader users press enter to select a Subcategory:.</a> <span class="rn_Label" id="rn_ProductCategoryInput_17_Label"> Subcategory: <span id="rn_ProductCategoryInput_17_RequiredLabel" class="rn_Required rn_Hidden"> *</span> <span id="rn_ProductCategoryInput_17_ErrorLabel" class="rn_ErrorLabel"> </span> <span style="color:red">* </span>     </span> <button type="button" id="rn_ProductCategoryInput_17_Category_Button" class="rn_DisplayButton"><span id="rn_ProductCategoryInput_17_Button_Visible_Text"><i style="color:#6D6C6C;">Select</i></span></button> <div class="rn_ProductCategoryLinks rn_Hidden" id="rn_ProductCategoryInput_17_Links"></div> <div id="rn_ProductCategoryInput_17_TreeContainer" class="rn_PanelContainer rn_Hidden"> <div id="rn_ProductCategoryInput_17_Tree" class="rn_Panel"> </div> </div> </div> </div>  <div class="countrymenu"> <br/> <div id="rn_SelectionInputCountry_18" class="rn_SelectionInputCountry rn_SelectionInput rn_Input"> <div id="rn_SelectionInputCountry_18_LabelContainer"> <label for="rn_SelectionInputCountry_18_Incident.CustomFields.c.sales_end_user_country" id="rn_SelectionInputCountry_18_Label" class="rn_Label">Country/Region: <span class="rn_Required" aria-label="Required"> *</span> </label> </div> <select id="rn_SelectionInputCountry_18_Incident.CustomFields.c.sales_end_user_country" name="Incident.CustomFields.c.sales_end_user_country"> <option value="">--</option> <option value="735" >United States</option> <option value="504" >Afghanistan</option> <option value="507" >Albania</option> <option value="564" >Algeria</option> <option value="513" >American Samoa</option> <option value="502" >Andorra</option> <option value="510" >Angola</option> <option value="506" >Anguilla</option> <option value="505" >Antigua and Barbuda</option> <option value="512" >Argentina</option> <option value="508" >Armenia</option> <option value="516" >Aruba</option> <option value="515" >Australia</option> <option value="514" >Austria</option> <option value="518" >Azerbaijan</option> <option value="534" >Bahamas</option> <option value="525" >Bahrain</option> <option value="521" >Bangladesh</option> <option value="520" >Barbados</option> <option value="538" >Belarus</option> <option value="522" >Belgium</option> <option value="539" >Belize</option> <option value="527" >Benin</option> <option value="529" >Bermuda</option> <option value="535" >Bhutan</option> <option value="531" >Bolivia</option> <option value="532" >Bonaire, Sint Eustatius, Saba</option> <option value="519" >Bosnia and Herzegovina</option> <option value="537" >Botswana</option> <option value="533" >Brazil</option> <option value="530" >Brunei Darussalam</option> <option value="524" >Bulgaria</option> <option value="523" >Burkina Faso</option> <option value="526" >Burundi</option> <option value="619" >Cambodia</option> <option value="549" >Cameroon</option> <option value="540" >Canada</option> <option value="896" >Canary Islands</option> <option value="554" >Cape Verde</option> <option value="626" >Cayman Islands</option> <option value="543" >Central African Republic</option> <option value="717" >Chad</option> <option value="548" >Chile</option> <option value="550" >China</option> <option value="551" >Colombia</option> <option value="621" >Comoros</option> <option value="544" >Congo</option> <option value="547" >Cook Islands</option> <option value="552" >Costa Rica</option> <option value="600" >Croatia</option> <option value="555" >Curacao</option> <option value="557" >Cyprus</option> <option value="558" >Czech Republic</option> <option value="542" >Democratic Republic of the Congo</option> <option value="561" >Denmark</option> <option value="560" >Djibouti</option> <option value="562" >Dominica</option> <option value="563" >Dominican Republic</option> <option value="565" >Ecuador</option> <option value="567" >Egypt</option> <option value="712" >El Salvador</option> <option value="590" >Equatorial Guinea</option> <option value="566" >Estonia</option> <option value="571" >Ethiopia</option> <option value="576" >Faroe Islands</option> <option value="575" >Federated States of Micronesia</option> <option value="573" >Fiji</option> <option value="572" >Finland</option> <option value="577" >France</option> <option value="582" >French Guiana</option> <option value="677" >French Polynesia</option> <option value="578" >Gabon</option> <option value="587" >Gambia</option> <option value="581" >Georgia</option> <option value="559" >Germany</option> <option value="584" >Ghana</option> <option value="585" >Gibraltar</option> <option value="591" >Greece</option> <option value="586" >Greenland</option> <option value="580" >Grenada</option> <option value="589" >Guadeloupe</option> <option value="594" >Guam</option> <option value="593" >Guatemala</option> <option value="583" >Guernsey</option> <option value="588" >Guinea</option> <option value="595" >Guinea Bissau</option> <option value="596" >Guyana</option> <option value="601" >Haiti</option> <option value="599" >Honduras</option> <option value="597" >Hong Kong</option> <option value="602" >Hungary</option> <option value="611" >Iceland</option> <option value="607" >India</option> <option value="603" >Indonesia</option> <option value="609" >Iraq</option> <option value="604" >Ireland</option> <option value="606" >Isle of Man</option> <option value="605" >Israel</option> <option value="612" >Italy</option> <option value="546" >Ivory Coast</option> <option value="614" >Jamaica</option> <option value="616" >Japan</option> <option value="613" >Jersey</option> <option value="615" >Jordan</option> <option value="627" >Kazakhstan</option> <option value="617" >Kenya</option> <option value="620" >Kiribati</option> <option value="624" >Korea</option> <option value="760" >Kosovo</option> <option value="625" >Kuwait</option> <option value="618" >Kyrgyzstan</option> <option value="628" >Lao Peoples Democratic Republic</option> <option value="637" >Latvia</option> <option value="629" >Lebanon</option> <option value="634" >Lesotho</option> <option value="633" >Liberia</option> <option value="638" >Libyan Arab Jamahiriya</option> <option value="631" >Liechtenstein</option> <option value="635" >Lithuania</option> <option value="636" >Luxembourg</option> <option value="650" >Macau</option> <option value="646" >Macedonia</option> <option value="644" >Madagascar</option> <option value="658" >Malawi</option> <option value="660" >Malaysia</option> <option value="657" >Maldives</option> <option value="647" >Mali</option> <option value="655" >Malta</option> <option value="645" >Marshall Islands</option> <option value="652" >Martinique</option> <option value="653" >Mauritania</option> <option value="656" >Mauritius</option> <option value="748" >Mayotte</option> <option value="659" >Mexico</option> <option value="641" >Moldova</option> <option value="640" >Monaco</option> <option value="649" >Mongolia</option> <option value="642" >Montenegro</option> <option value="654" >Montserrat</option> <option value="639" >Morocco</option> <option value="661" >Mozambique</option> <option value="648" >Myanmar</option> <option value="662" >Namibia</option> <option value="671" >Nauru</option> <option value="670" >Nepal</option> <option value="668" >Netherlands</option> <option value="509" >Netherlands Antilles</option> <option value="663" >New Caledonia</option> <option value="673" >New Zealand</option> <option value="667" >Nicaragua</option> <option value="664" >Niger</option> <option value="666" >Nigeria</option> <option value="651" >Northern Mariana Islands</option> <option value="669" >Norway</option> <option value="674" >Oman</option> <option value="680" >Pakistan</option> <option value="687" >Palau</option> <option value="685" >Palestine, State of</option> <option value="675" >Panama</option> <option value="678" >Papua New Guinea</option> <option value="688" >Paraguay</option> <option value="676" >Peru</option> <option value="679" >Philippines</option> <option value="681" >Poland</option> <option value="686" >Portugal</option> <option value="684" >Puerto Rico</option> <option value="689" >Qatar</option> <option value="691" >Romania</option> <option value="693" >Russia</option> <option value="694" >Rwanda</option> <option value="690" >Réunion</option> <option value="528" >Saint Barthelemy</option> <option value="701" >Saint Helena, Ascension, and Tristan da Cunha</option> <option value="622" >Saint Kitts, Nevis</option> <option value="630" >Saint Lucia</option> <option value="643" >Saint Martin</option> <option value="739" >Saint Vincent and the Grenadines</option> <option value="746" >Samoa</option> <option value="706" >San Marino</option> <option value="711" >Sao Tome and Principe</option> <option value="695" >Saudi Arabia</option> <option value="707" >Senegal</option> <option value="692" >Serbia</option> <option value="697" >Seychelles</option> <option value="705" >Sierra Leone</option> <option value="700" >Singapore</option> <option value="713" >Sint Maarten</option> <option value="704" >Slovakia (Slovak Republic)</option> <option value="702" >Slovenia</option> <option value="696" >Solomon Islands</option> <option value="708" >Somalia</option> <option value="749" >South Africa</option> <option value="710" >Sudan (South)</option> <option value="570" >Spain</option> <option value="632" >Sri Lanka</option> <option value="698" >Sudan</option> <option value="709" >Suriname</option> <option value="703" >Svalbard</option> <option value="699" >Sweden</option> <option value="545" >Switzerland</option> <option value="730" >Taiwan</option> <option value="721" >Tajikistan</option> <option value="731" >Tanzania United Republic of</option> <option value="720" >Thailand</option> <option value="723" >Timor Leste</option> <option value="719" >Togo</option> <option value="726" >Tonga</option> <option value="728" >Trinidad and Tobago</option> <option value="725" >Tunisia</option> <option value="727" >Turkey</option> <option value="724" >Turkmenistan</option> <option value="716" >Turks and Caicos Islands</option> <option value="729" >Tuvalu</option> <option value="733" >Uganda</option> <option value="732" >Ukraine</option> <option value="503" >United Arab Emirates</option> <option value="579" >United Kingdom</option> <option value="736" >Uruguay</option> <option value="737" >Uzbekistan</option> <option value="744" >Vanuatu</option> <option value="740" >Venezuela</option> <option value="743" >Vietnam</option> <option value="741" >Virgin Islands, British</option> <option value="742" >Virgin Islands, U.S.</option> <option value="568" >Western Sahara</option> <option value="747" >Yemen</option> <option value="761" >Zaire</option> <option value="750" >Zambia</option> <option value="751" >Zimbabwe</option> </select> </div> </div>   <br> <div id="attachNote" style="display:none;"> <span style="font-weight: bold;">For faster resolution, please also add the below clarifying information in the “Details” field above:<br></span> <span style="font-style: italic; color: #100f0e; font-size: 1.4rem;"> - Expertise name that you are looking to achieve<br> - Regional Market for the respective Expertise<br></span> </div> <div id="attachNote1" style="display:none;"> <span style="font-weight: bold;">For faster resolution, please also ensure to:<br></span> A. Upload all the required files mentioned below:<br> <span style="font-style: italic; color: #100f0e; font-size: 1.4rem;">   1. Certificate/Badge of Exam Completion where Exam name is clearly visible <br>   2. Screenshot of Exam completion from <a href="https://learn.oracle.com/ols/home/89350">Partner Learning Center</a><br> </span> B. Add the below clarifying information in the “Details” field above:<br> <span style="font-style: italic; color: #100f0e; font-size: 1.4rem;">- Expertise name that you are looking to achieve<br>  - Regional Market for the respective Expertise<br>  - Date of Exam completion<br>  - Users impacted, apart from the user raising the request, including their usernames (if they belong to the same company)</span> </div> <div id="attachNote3" style="display:none;"> <span style="font-weight: bold;">For faster resolution, please upload all the required files mentioned below:<br></span> <span style="font-style: italic; color: #100f0e; font-size: 1.4rem;"> - For Exam access/completion inquiries:<br>    • Document with full page screenshot of error message in reaching/completing exam/course, including needed Course/Exam Name, link to it, and path to reach it, as well as Oracle Username facing difficulties.<br> <br> - For Event registration inquiries:<br>    • Document with full page screenshot of error message in registering for event, including Event name, link to it, and Oracle username facing difficulties. </span> </div> <div id="attachNote4" style="display:none;"> <span style="font-weight: bold;">For faster resolution, please also add the following information in the “Details” field above:<br></span> <span style="font-style: italic; color: #100f0e; font-size: 1.4rem;"> - Oracle Usernames in need of access to TRACE training. </span> </div> <div id="attachNote5" style="display:none;"> <span style="font-weight: bold;">5 For faster resolution, please also add the following information in the “Details” field above:<br></span> <span style="font-style: italic; color: #100f0e; font-size: 1.4rem;"> - Oracle Usernames in need of access to TRACE training. </span> </div> <div id="attachNote6" style="display:none;"> <span style="font-weight: bold;">For faster resolution of UC activation requests, please upload <br></span> <span style="font-style: italic; color: #100f0e; font-size: 1.4rem;"> confirmation of the Cloud Administrator of not receiving the e-mail with UCC Activation instructions from oraclecloudadmin_ww@oracle.com. </span> </div> <div id="attachNote7" style="display:none;"> <span style="font-weight: bold;">For faster resolution of MOS access inquiries, please add:<br></span> <span style="font-style: italic; color: #100f0e; 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font-weight: bold; font-size: 1.4rem;">2.   For Event registration inquiries:<br></span> <span style="color: #100f0e; font-size: 1.4rem;">Document with full page screenshot of error message in registering for event, including Event name, link to it and Oracle username facing difficulties.</span> </span> </div> <div id="attachNote18" style="display:none;"> <span style="font-weight: bold;">For faster resolution, please upload all the required files related to your inquiry:<br></span> <span style="font-style: italic; font-weight: bold; font-size: 1.4rem;">1.   For Exam access/completion Inquiries:<br></span> <span style="color: #100f0e; font-size: 1.4rem;">Document with full page screenshot of error message in reaching/completing exam/course, including needed Course/Exam Name, link to it and path to reach it, as well as Oracle Username facing difficulties.<br></span> <span style="font-style: italic; font-weight: bold; font-size: 1.4rem;">2.   For Event registration inquiries:<br></span> <span style="color: #100f0e; font-size: 1.4rem;">Document with full page screenshot of error message in registering for event, including Event name, link to it and Oracle username facing difficulties.</span> </span> </div> <div id="attachNote19" style="display:none;"> <span style="font-weight: bold;">For faster resolution, please upload all the required files related to your inquiry:<br></span> <span style="font-style: italic; font-weight: bold; font-size: 1.4rem;">1.   For Exam access/completion Inquiries:<br></span> <span style="color: #100f0e; font-size: 1.4rem;">Document with full page screenshot of error message in reaching/completing exam/course, including needed Course/Exam Name, link to it and path to reach it, as well as Oracle Username facing difficulties.<br></span> <span style="font-style: italic; font-weight: bold; font-size: 1.4rem;">2.   For Event registration inquiries:<br></span> <span style="color: #100f0e; font-size: 1.4rem;">Document with full page screenshot of error message in registering for event, including Event name, link to it and Oracle username facing difficulties.</span> </span></div> <div id="attachNote10" style="display:none;"> <span style="font-weight: bold;">For faster resolution, please also add the following information in the “Details” field above:<br></span> <span style="font-style: italic; color: #100f0e; font-size: 1.4rem;"> - The Oracle Usernames in need of access to TRACE training. </span> </div> <div id="attachNote11" style="display:none;"> <span style="font-weight: bold;">For faster resolution, please upload all the required files related to your inquiry:<br><br></span> <span style="font-weight: bold; font-size: 1.4rem;">1. For company address changes:</span> <span style="font-style: italic; color: #100f0e; font-size: 1.4rem;">Legal document with the new company address or confirming the address change, as well as company official website reflecting the correct company address.<br></span> <span style="font-weight: bold; font-size: 1.4rem;">2. For company name corrections:</span> <span style="font-style: italic; color: #100f0e; font-size: 1.4rem;">Legal document with the correct company name.<br></span> <span style="font-weight: bold; font-size: 1.4rem;">3. For Legal Name Changes:</span> <span style="font-style: italic; color: #100f0e; font-size: 1.4rem;">Current Company Name & NEW Company Name.</span> </div> <div id="attachNote12" style="display:none;"> <span style="font-weight: bold;">For faster resolution, please upload all the required files mentioned below:<br><br></span> <span style="font-style: italic; color: #100f0e; font-size: 1.4rem;"> 1. Completed   <a href="https://www.oracle.com/opn/secure/gtm/agreements-policies/license-assignment-request-form-6715253.pdf">"OPN Agreements and License Assignment Request Form"</a>;<br> 2. Official document regarding this acquisition (for example: a Press Release, Customer Website Information, Customer 10-K Report, Information from One Source, etc.). </span> </div> <div id="attachNote13" style="display:none;"> <span style="font-weight: bold;">For faster resolution, please upload all the required files related to your inquiry:<br></span> <span style="font-style: italic; color: #100f0e; font-size: 1.4rem;"> 1. For Partner Admin changes:<br> Email with C-level approval of Partner Admin Change.<br><br> 2. 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