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Contact - How to Contact Us - Apple (IE)
<!DOCTYPE html> <html class="no-js" xmlns="http://www.w3.org/1999/xhtml" xml:lang="en-IE" lang="en-IE" dir="ltr" prefix="og: http://ogp.me/ns#"> <head> <meta charset="utf-8" /> <link rel="canonical" href="https://www.apple.com/ie/contact/" /> <link rel="alternate" href="https://www.apple.com/ae-ar/contact/" hreflang="ar-AE" /><link rel="alternate" href="https://www.apple.com/ae/contact/" hreflang="en-AE" /><link rel="alternate" href="https://www.apple.com/at/contact/" hreflang="de-AT" /><link rel="alternate" href="https://www.apple.com/au/contact/" hreflang="en-AU" /><link rel="alternate" href="https://www.apple.com/befr/contact/" hreflang="fr-BE" /><link rel="alternate" href="https://www.apple.com/benl/contact/" hreflang="nl-BE" /><link rel="alternate" href="https://www.apple.com/br/contact/" hreflang="pt-BR" /><link rel="alternate" href="https://www.apple.com/ca/contact/" hreflang="en-CA" /><link rel="alternate" href="https://www.apple.com/ca/fr/contact/" hreflang="fr-CA" /><link 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For product enquiries, technical support and legal questions, here are all the ways you can contact Apple." /> <meta property="og:image" content="https://www.apple.com/ac/structured-data/images/open_graph_logo.png?202404050412" /> <meta property="og:title" content="Contact - How to Contact Us" /> <meta property="og:description" content="We aim to provide great customer service. For product enquiries, technical support and legal questions, here are all the ways you can contact Apple." /> <meta property="og:url" content="https://www.apple.com/ie/contact/" /> <meta property="og:locale" content="en_IE" /> <meta property="og:site_name" content="Apple (Ireland)" /> <meta property="og:type" content="website" /> <meta name="twitter:site" content="@Apple" /> <meta name="twitter:card" content="summary_large_image" /> <meta property="analytics-track" content="contact - overview" /> <meta property="analytics-s-channel" content="contact" /> <meta property="analytics-s-bucket-0" content="applestoreww" /> <meta property="analytics-s-bucket-1" content="applestoreww" /> <meta property="analytics-s-bucket-2" content="applestoreww" /> <link rel="stylesheet" href="/wss/fonts?families=SF+Pro,v3|SF+Pro+Icons,v3" /> <link rel="stylesheet" href="/v/contact/c/built/styles/main.built.css" type="text/css" /> <link rel="stylesheet" href="/v/contact/c/built/styles/overview.built.css" 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class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 1.629-.855zm-12.282-4.682h.961v.996h.094c.316-.697.932-1.107 1.898-1.107 1.418 0 2.209.838 2.209 2.338v4.09h-1.007v-3.844c0-1.137-.481-1.676-1.489-1.676s-1.658.674-1.658 1.781v3.739h-1.008zm-2.499 3.158c0-1.5-.674-2.361-1.869-2.361-1.196 0-1.87.861-1.87 2.361 0 1.495.674 2.362 1.87 2.362 1.195 0 1.869-.867 1.869-2.362zm-4.782 0c0-2.033 1.114-3.269 2.913-3.269 1.798 0 2.912 1.236 2.912 3.269 0 2.028-1.114 3.27-2.912 3.27-1.799 0-2.913-1.242-2.913-3.27zm-6.636-5.666h1.008v3.504h.093c.317-.697.979-1.107 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0-1.7109.7383-1.7871 1.8574zm8.2119-2.748c1.3242 0 2.2441.6562 2.3789 1.6934h-.9961c-.1348-.5039-.627-.8379-1.3887-.8379-.75 0-1.3359.3809-1.3359.9434 0 .4336.3516.7031 1.0957.8848l.9727.2344c1.1895.2871 1.7637.8027 1.7637 1.7109 0 1.1309-1.0957 1.9102-2.5312 1.9102-1.4062 0-2.373-.6738-2.4844-1.7227h1.0371c.1699.5332.6738.873 1.4824.873.8496 0 1.459-.4043 1.459-.9844 0-.4336-.3281-.7266-1.002-.8906l-1.084-.2637c-1.1836-.2871-1.7227-.7969-1.7227-1.7109 0-1.0489 1.0137-1.8399 2.3555-1.8399z"/></svg></span><span class="globalnav-link-text">Accessories</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - support" class=" globalnav-item globalnav-item-support globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://support.apple.com/en-ie/?cid=gn-ols-home-hp-tab" data-globalnav-item-name="support" data-topnav-flyout-trigger-compact="true" data-analytics-title="support" 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xmlns="http://www.w3.org/2000/svg"><path d="m13.4575 16.9268h-1.1353a3.8394 3.8394 0 0 0 -7.6444 0h-1.1353a2.6032 2.6032 0 0 0 -2.6 2.6v8.9232a2.6032 2.6032 0 0 0 2.6 2.6h9.915a2.6032 2.6032 0 0 0 2.6-2.6v-8.9231a2.6032 2.6032 0 0 0 -2.6-2.6001zm-4.9575-2.2768a2.658 2.658 0 0 1 2.6221 2.2764h-5.2442a2.658 2.658 0 0 1 2.6221-2.2764zm6.3574 13.8a1.4014 1.4014 0 0 1 -1.4 1.4h-9.9149a1.4014 1.4014 0 0 1 -1.4-1.4v-8.9231a1.4014 1.4014 0 0 1 1.4-1.4h9.915a1.4014 1.4014 0 0 1 1.4 1.4z"/></svg></span></a><span aria-hidden="true" data-analytics-title="open - bag" class="globalnav-bag-badge"><span class="globalnav-bag-badge-separator"></span><span class="globalnav-bag-badge-number">0</span><span class="globalnav-bag-badge-unit">+</span></span></div><div id="globalnav-submenu-bag" aria-labelledby="globalnav-menubutton-link-bag" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content 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class="section section-hero" data-analytics-section-engagement="name:hero"> <div class="section-content"> <div class="small-offset-1 small-10"> <h1 class="typography-headline-elevated">Contacting Apple</h1> </div> </div> </section> <section class="section section-sales-inquiries" data-analytics-section-engagement="name:sales inquiries"> <div class="section-content"> <div class="sales-inquiries-inner small-offset-1 small-10" id=sales-inquiries> <div class="row"> <h2 class="typography-headline-reduced">Sales and <br class="small" />Product Enquiries</h2> </div> <div class="row"> <div class="features-column column large-5 small-12"> <div class="copy-wrapper online-store"> <h3 class="typography-eyebrow-elevated">Apple Online Store</h3> <p>Visit the Apple Online Store to purchase Apple hardware, software and third-party accessories. To purchase by phone, please call <span class="nowrap">1800 92 38 98</span>. Lines are open Monday–Friday 09:00–20:00.</p> <p>Find all the information you need about your Apple Online Store order. To modify, track or return your <a href="/ie/shop/account/home">order</a>, or simply update your account info, just go to the <a href="/ie/shop/account/home">Order status page</a>. For other enquiries, contact Apple Store Customer Service on <span class="nowrap">1800 92 38 98</span>. Lines are open Monday–Friday 09:00–20:00.</p> </div> <div class="copy-wrapper financing"> <h3 class="typography-eyebrow-elevated">Get Financing for You, Your Business or Your School</h3> <p><a href="/ie/financing/" data-analytics-region="learn more" data-analytics-title="apple financial services">Apple Financial Services</a> offers financing on Apple products for consumers, educational institutions and businesses. Speak to your Apple representative to learn more.</p> </div> <div class="copy-wrapper consultants"> <h3 class="typography-eyebrow-elevated">Find Consultants</h3> <p>Visit our <a href="http://consultants.apple.com/ie/" data-analytics-region="learn more" data-analytics-title="apple consultants network" data-analytics-exit-link>Apple Consultants Network</a> page to find a consultant.</p> </div> <div class="copy-wrapper providers"> <h3 class="typography-eyebrow-elevated">Find Authorised Training Providers</h3> <p>Visit the <a href="https://training.apple.com/" data-analytics-region="learn more" data-analytics-title="apple training" data-analytics-exit-link>Apple Training</a> website for information on available courses and Apple Authorised Training Providers worldwide.</p> </div> </div> <div class="features-column2 column small-12 small-offset-0 large-offset-1 large-5"> <div class="copy-wrapper business"> <h3 class="typography-eyebrow-elevated">How to Buy for Business</h3> <p>If you are a business or professional user, visit the <a href="/ie-business/shop">Apple Store for Business</a> or call <span class="nowrap">1800 88 20 45</span>. Lines are open Monday–Friday 09:00–20:00. The Apple Store for Business offers a host of business services and financing solutions, as well as trade-in and developer sales. <a href="/ie/retail/business/">Open an account</a> today.</p> </div> <div class="copy-wrapper education"> <h3 class="typography-eyebrow-elevated">How to Buy for Education</h3> <p>If you are a student, teacher or other education professional, visit the <a href="/ie-edu/shop/">Apple Store for Education</a> or call <span class="nowrap">1800 92 38 98</span>. Lines are open Monday–Friday 09:00–20:00.</p> </div> <div class="copy-wrapper resellers"> <h3 class="typography-eyebrow-elevated">Find Apple Authorised Resellers</h3> <p>Use our <a href="https://locate.apple.com/ie/en/" data-analytics-region="learn more" data-analytics-title="reseller locator">Reseller Locator</a> to find an Apple Authorised Reseller in Ireland.</p> <p><a href="/ie/buy/" data-analytics-region="learn more" data-analytics-title="apple authorized resellers">Apple Authorised Resellers</a> offer industry expertise, multi-platform services and Mac-based solutions for a wide variety of organisations.</p> </div> <div class="copy-wrapper shop"> <h3 class="typography-eyebrow-elevated">Find an Apple Shop</h3> <p><a href="/ie/buy/shop/" data-analytics-region="learn more" data-analytics-title="apple shops">Apple shops</a> are Apple-designed retail outlets situated within established retail environments, such as department stores. Apple shops are staffed with trained experts who can tell you everything you need to know about the Mac.</p> </div> <div class="copy-wrapper premium"> <h3 class="typography-eyebrow-elevated">Find an Apple Premium Reseller</h3> <p><a href="/ie/buy/apr/" data-analytics-region="learn more" data-analytics-title="apple premium resellers">Apple Premium Resellers</a> are independent resellers who live and breathe the Mac. These Apple-dedicated outlets offer the complete range of Macs and other products, along with a full complement of accessories and value-added services.</p> </div> <div class="copy-wrapper solution"> <h3 class="typography-eyebrow-elevated">Find an Apple Authorised Education Specialist</h3> <p>With a broad knowledge of the issues facing educators, <a href="/ie/education/how-to-buy/education-specialist/" data-analytics-region="learn more" data-analytics-title="apple solution experts - education">Apple Authorised Education Specialists</a> are independent resellers who can transform your teaching and learning.</p> </div> </div> </div> </div> </div> </section> <section class="section section-support" data-analytics-section-engagement="name:support"> <div class="section-content"> <div class="support-inner small-offset-1 small-10" id=support> <div class="row"> <h2 class="typography-headline-reduced">Product and Services Support</h2> </div> <div class="row"> <div class="features-column column large-5 small-12"> <div class="copy-wrapper contact"> <h3 class="typography-eyebrow-elevated">Contact Apple Support</h3> <p>Need service or support? Start your request <a href="https://expresslane.apple.com/GetproductgroupList.action?locale=en_IE">online</a> and we’ll find you a solution.</p> </div> <div class="copy-wrapper get-help"> <p class="last">More ways to get help:</p> <ul> <li><a href="https://getsupport.apple.com/?caller=cups">Contact iTunes Store support</a></li> <li>Technical support: <span class="nowrap">1800 80 40 62</span></li> <li><a href="https://support.apple.com/kb/HE57?locale=en_IE&viewlocale=en_IE">See all worldwide support telephone numbers</a></li> <li><a href="https://support.apple.com/kb/HT1937?locale=en_IE&viewlocale=en_IE">Contact a network provider</a></li> <li><a href="https://locate.apple.com/ie/en/">Find an Apple Authorised Service Provider</a></li> <li>Beats support:<br /><span class="nowrap">1800 94 65 31</span> or <a href="https://ie.beatsbydre.com/support/international-numbers.html">see all worldwide support telephone numbers</a></li> </ul> </div> <div class="copy-wrapper technical"> <p>Mac, iPhone, iPod, iPad and Apple TV customers within 90 days of ownership are eligible for complimentary telephone technical support. <a href="/ie/support/">Online technical support</a> for Apple products is available beyond the initial 90 days.</p> </div> </div> <div class="features-column2 column small-12 small-offset-0 large-offset-1 large-5"> <div class="copy-wrapper online"> <h3 class="typography-eyebrow-elevated">Browse Online Support</h3> <p>Visit the <a href="https://support.apple.com/en-ie" data-analytics-region="learn more" data-analytics-title="apple support" data-analytics-exit-link>Apple Support</a> site for quick answers, manuals and in-depth technical articles. Visit <a href="https://discussions.apple.com/" data-analytics-region="learn more" data-analytics-title="apple support communities" data-analytics-exit-link>Apple Support Communities</a> to get help and tips from fellow Apple customers.</p> <p>For help with Beats by Dre headphones and speakers, visit <a href="https://www.beatsbydre.com/support" rel="nofollow" data-analytics-region="learn more" data-analytics-title="beats support" data-analytics-exit-link>Beats Support</a>. For help with the Beats Music streaming service, visit Beats Music Support.</p> </div> <div class="copy-wrapper lost-stolen"> <h3 class="typography-eyebrow-elevated">Lost or Stolen Apple Products</h3> <p>If you have lost or found an Apple product, <a href="https://support.apple.com/kb/HT2526" data-analytics-region="learn more" data-analytics-title="contact your local law enforcement agency to report it" data-analytics-exit-link>contact your local law enforcement agency to report it</a>. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch or Mac.</p> </div> </div> </div> </div> </div> </section> <section class="section section-corporate-info"> <div class="section-content"> <div class="features"> <div class="corporate-address"> <h3 class="typography-eyebrow-elevated">Corporate Information</h3> <div class="row"> <div class="features-column column large-4 medium-12 small-12"> <div class="copy-wrapper"> <div class="typography-body"> <p>Apple Distribution<br />International Ltd.<br /><address>Hollyhill Industrial Estate<br />Hollyhill, Cork<br />Republic of Ireland</address></p> </div> </div> </div> <div class="features-column column large-4 medium-6 small-12"> <div class="copy-wrapper"> <div class="typography-body"> <p>Registration number: 470672<br />Registered at the<br />Companies Registration <br class="large" /><br class="medium" />Office, Ireland<br />VAT Number (UK): 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