Information Technology Services (ITS)

<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <title>Information Technology Services (ITS) - SVSU</title> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"> <meta name="viewport" content="width=device-width, initial-scale=1.0" />  <meta name="title" content="Information Technology Services (ITS) - SVSU"/> <meta name="description" content="SVSU's Information Technology Services can help you with troubleshooting, software installation and configuration, and training on various applications."> <meta name="keywords" content="SVSU technology services help">  <meta property="og:type" content="website" /> <meta property="og:url" content="https://www.svsu.edu/its/" /> <meta property="og:title" content="Information Technology Services (ITS) - SVSU" /> <meta property="og:description" content="SVSU's Information Technology Services can help you with troubleshooting, software installation and configuration, and training on various applications." /> <meta 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unset; color: unset;} .page_header a img{ width: 540px; padding:10px 0; } .page_header a{color: #eee} .page_header a:link{ font-family: 'Tahoma'; font-weight: 900; font-size: 24px; text-decoration: none; } .page_header a:hover{ color: #fff!important; } .page_header a:visited{ text-decoration: none; color: #fff!important; } .page_header a:active{ text-decoration: none; color: #fff!important; } .page_header a p{ text-transform: uppercase; font-family: 'Optima'; line-height: 120%; } .page_header h1{ text-transform: uppercase; font-family: 'Optima'; line-height: 120%; font-size: 24px; color: #fff; font-weight: 900; text-decoration: none; margin-top: 0px; } .headerButton{ float: right; /*font-style:italic;*/ padding: 2px; margin-top:0px; text-align:center; } .header_code{ float: right; text-align: center; } .header_code iframe, .header_code span{ float: right; } .connect_logo { float: right; } .connect_logo img{ display: block; margin: 0 auto; } .no-padding{ padding: 0 } @media (max-width: 835px) { .page_header a img{ width: 50%; display: block; margin-left: auto; margin-right: auto; } .page_header a p{ text-align: center!important; font-size: 19px; padding: 1px; margin: 1px 0 1px 0!important; line-height: 120%; } .page_header a h1{ text-align: center!important; font-size: 19px; padding: 1px; margin: 1px 0 1px 0!important; line-height: 120%; } .headerButton { float: none } .connect_logo, .header_code , .header_code iframe, .header_code span{ float: none; } } @media (max-width: 450px){ .page_header a img{ width: 100%; display: block; margin-left: auto; margin-right: auto; } } .give{ display: inline-block; color:white; border: 1.5px solid white; border-radius: 100px !important; padding:5px; text-align:center!important; font-family: 'Tahoma'; font-size: 14px; } .give:hover{ color:#990000; background:#ffffff; border: 1.5px solid white; } /*css for our region template*/ .ar-svsu-container { position: relative; } .ar-svsu-row .col-md-4{padding:0!important;} .ar-svsu-row img { text-align: center; vertical-align: middle; box-sizing: inherit; border-style: none; display: block; height: 100%; width: 100%; object-fit: contain; } .ar-svsu-top-overlay { background: rgb(0,86,152); background: linear-gradient(90deg, rgba(0,86,152,0.8771708512506565) 0%, rgba(0,128,128,1) 100%); opacity: .9; position: absolute; bottom: 100%; left: 0; right: 0; overflow: hidden; width: 100%; height:0; transition: .5s ease; } .ar-svsu-container:hover .ar-svsu-top-overlay{ bottom: 0; height: 100%; padding: 15px; } .ar-svsu-red-overlay { background: #990000; opacity: 1; position: absolute; bottom: 100%; left: 0; right: 0; overflow: hidden; width: 100%; height:0; transition: .5s ease; } .ar-svsu-container:hover .ar-svsu-red-overlay{ bottom: 0; height: 100%; padding: 15px; } .ar-svsu-bottom-overlay { background: rgb(0,86,152); background: linear-gradient(90deg, rgba(0,86,152,0.8771708512506565) 0%, rgba(0,128,128,1) 100%); opacity: .9; position: absolute; bottom: 0; left: 0; right: 0; overflow: hidden; width: 100%; height: 0; transition: .5s ease; } .ar-svsu-container:hover .ar-svsu-bottom-overlay{ height: 100%; padding: 15px; } .ar-svsu-text{ font-family:'Tahoma'; color: #fff; position: absolute; margin: 0!important; top: 50%; left: 50%; text-align: center; vertical-align: middle; transform: translate(-50%, -50%); -ms-transform: translate(-50%, -50%); padding-left: 5px!important; padding-right: 5px!important; word-wrap: break-word; line-height: 1; box-sizing: border-box; } .ar-svsu-text h1{ font-size: calc(0.75em + 2.0vmin) !important; font-weight:600; text-transform: uppercase; } .ar-svsu-text p{ font-size: 1.5vmin; } .ar-svsu-row::after { content: ""; clear: both; display: table; } .ar-svsu-btn{ font-size: 0; text-align: center; top: 50%; left: 50%; } .ar-svsu-btn1{ background-color: transparent; border: 2px solid #fff; color: #ffffff; font-weight: 500; letter-spacing: 1px; margin: .4rem .8rem !important; -webkit-transition: all 0.3s ease-in-out; -moz-transition: all 0.3s ease-in-out; transition: all 0.3s ease-in-out; padding: .7rem 3rem; border-radius: 100px!important; display: inline-block; align-items: center; justify-content: center; border-width: 2px; font-style: normal; font-family: 'Tahoma'; font-size: 1.3rem; word-wrap: break-word; text-transform: uppercase; } .ar-svsu-btn1:hover{ background-color:#fff; color: #000!important; border: 2px solid #fff; font-style:none; } .ar-svsu-btn2{ background-color: #ffffff; border: 2px solid #fff; color: #990000; font-weight: 500; letter-spacing: 1px; margin: .4rem .8rem !important; -webkit-transition: all 0.3s ease-in-out; -moz-transition: all 0.3s ease-in-out; transition: all 0.3s ease-in-out; padding: .7rem 3rem; border-radius: 100px!important; display: inline-block; align-items: center; justify-content: center; border-width: 2px; font-style: normal; font-family: 'Tahoma'; font-size: 1.3rem; word-wrap: break-word; text-transform: uppercase; } .ar-svsu-btn2:hover{ background-color:transparent; color: #fff!important; border: 2px solid #fff; font-style:none; } .ar-svsu-btn3{ background-color: transparent; border: 2px solid #990000; color: #990000; font-weight: 500; letter-spacing: 1px; margin: .3rem .5rem !important; -webkit-transition: all 0.3s ease-in-out; -moz-transition: all 0.3s ease-in-out; transition: all 0.3s ease-in-out; padding: .2rem 3.5rem; border-radius: 100px!important; display: inline-block; align-items: center; justify-content: center; border-width: 2px; font-style: normal; font-family: 'Tahoma'; font-size: 1.3rem; word-wrap: break-word; text-transform: uppercase; } .ar-svsu-btn3:hover{ background-color:#005698; color: #fff!important; border: 2px solid #005698; font-style:none; } .ar-svsu-btn4 { color: #fff; font-weight: 500; letter-spacing: 1px; margin: .4rem .5rem !important; -webkit-transition: all 0.3s ease-in-out; -moz-transition: all 0.3s ease-in-out; transition: all 0.3s ease-in-out; padding: .1rem 2rem; border-radius: 100px !important; display: inline-block; align-items: center; justify-content: center; border-width: 2px; font-style: normal; font-family: 'Tahoma'; word-wrap: break-word; text-transform: uppercase; background: rgba(23,35,34,.75); border: 2px solid rgba(23,35,34,.75); text-rendering: optimizelegibility; } .ar-svsu-btn4:hover{ background-color:#005698; color: #fff!important; border: 2px solid #005698; font-style:none; } .ar-svsu-btn a{text-decoration: none!important;} .ar-svsu-btn a:link[href='']{display: none;} .ar-svsu-btn a:visited, a:clicked{ text-decoration: none!important; outline: none !important; } .y_video{margin-top:1px} @media (max-width: 992px) { .y_video{margin-top:150px} .ar-svsu-row .col-md-4{padding:0!important;} .ar-svsu-text p{font-size: 12px!important;} .ar-svsu-btn1, .ar-svsu-btn2, .ar-svsu-btn3, .ar-svsu-btn4{font-size: 1.1rem;} } @media (max-width: 450px){ .y_video{margin-top:180px} .ar-svsu-rowr .col-md-4{padding:0!important;} .ar-svsu-text p{font-size: 12px!important;} .ar-svsu-btn1, .ar-svsu-btn2, .ar-svsu-btn3, .ar-svsu-btn4{font-size: 1.1rem;} } @media (max-width: 320px) { .y_video{margin-top:180px} .ar-svsu-row .col-md-4{padding:0!important;} .ar-svsu-text p{font-size: 12px!important;} .ar-svsu-btn1, .ar-svsu-btn2, .ar-svsu-btn3, .ar-svsu-btn4{font-size: 1.1rem;} } /*end of css for our region template*/ .pTop{padding: 15px 0 0 0} .pBottom{padding: 0 0 15px 0} /*Table CSS*/ #main_table { font-size: 1.1 vmin; font-family: "Verdana"; border-collapse: collapse; width: 100%; } #main_table td, #main_table th { border: 1px solid #ccc; padding: 8px; } #main_table tr:nth-child(even){background-color: #ebebef;} #main_table tr:nth-child(odd){background-color: #fff;} #main_table tr:hover {background-color: #f6b330;} #main_table th { padding-top: 12px; padding-bottom: 12px; text-align: left; background-color: #005698; color: white; } .main_table { font-size: 1.1 vmin; font-family: "Verdana"; border-collapse: collapse; width: 100%; } .main_table td, .main_table th { border: 1px solid #ccc; padding: 8px; } .main_table tr:nth-child(even){background-color: #ebebef;} .main_table tr:nth-child(odd){background-color: #fff;} .main_table tr:hover {background-color: #f6b330;} .main_table th { padding-top: 12px; padding-bottom: 12px; text-align: left; background-color: #005698; color: white; } /*End of Table CSS*/ </style>  <div class="row"> <div class="col-md-6 page_header"> <a href="/">  <img src='/media/00logos/nest/svsu_stacked_primary.png' alt="Saginaw Valley State University" > </a>  <a href='/its/'><p>Information Technology Services</p></a> </div> <div class="col-md-3 visible-md visible-lg">  </div> <div class="col-md-3 col-sm-12">  <div class="visible-lg visible-md"><br/></div>  <div class="col-sm-12 hidden" style="padding: 10px 0 10px 0;"> <a class="connect_logo" href="https://svsuconnect.com/" > <img alt="SVSU Connect Logo" src="/media/00logos/services/connect_logo_transparent_bg.png"> </a> </div> <div class='col-sm-12 no-padding'> <h2 class='headerButton'> <a href='http://mysupport.svsu.edu/' target='_blank'><span class='give'>Create a Ticket </span></a></h2></div> </div> </div>  <style> #main .row {margin-left: 0!important; margin-right: 0!important;} /*New 2019 List Style*/ #main ul li{ padding-left: 3.0rem; } #main ul li:before{ font-family: 'Font Awesome 5 Pro'; font-weight: 900; color: #990000; content: "\f0da"; position: relative; margin: 0 1.5rem 0 -2rem; } #main ol > li{ counter-increment: list; list-style: none!important; padding-left: 3.5rem; font-size: 14px; line-height: 18px; } #main ol li:before{ content: counter(list); background: #005698; color: #fff; display: inline-block; margin: 0 1.5rem 0 -3.5rem; height: 20px; width: 20px; border: 1px solid #005698; border-radius: 50%; text-align: center; } /*Style for secondary ul inside ol and vice-versa*/ #main ul ol li{ counter-increment: list3; list-style: none!important; padding-left: 1rem; } #main ol ol li{ counter-increment: list2; list-style: none!important; padding-left: 1rem; } #main ol ul li{ list-style: none!important; } #main ul ol li:before{ content: counter(list3); font-weight: 500; color: #fff; display: inline-block; margin: 0 1.5rem 0 -3.5rem; font-size: 1.1em; height: 19px; width: 19px; border: 1px solid #005698; border-radius: 50%; text-align: center; left: 0; top: 4px; } #main ul ol li:hover:before{ content: counter(list3); background: #005698; color: #fff; padding: 0 5px; } #main ol ol li:before{ content: counter(list2); color: #fff; display: inline-block; height: 19px; width: 19px; border: 1px solid #990000; border-radius: 50%; margin: 0px 1.5rem 0 -1.5rem; } #main ol ul li:before{ font-family: 'Font Awesome 5 Pro'; font-weight: 900; color: #990000; content: "\f0da"; position: relative; } #main ol ul li:before { margin: 0 1.5rem 0 -3.5rem; background: transparent; border: 0; } /*End of Style for secondary ul inside ol and vice-versa*/ /*End of New 2019 List Style*/ #main-nav .dropdown-menu a{color:#333} #main-nav>li{ width:16.66%; display: flex; } #main-nav{ width:100%; } #main-nav>li>a{ text-align: center; font-weight:normal; font-size: 16px;} #main-nav>li:hover{ background-color: #002B4E; } /*#main-nav>li:hover a { color: #f6b330; }*/ /*#more .dropdown-menu{ right:0; left:auto;}*/ #more .dropdown-menu{ min-width:600px; } .more-links, .more-links ul{ list-style: none; } .more-links{ padding-left:0; } .more-links>li>a, .more-links .multilevel-linkul-0>li>a{ display:block; text-decoration: none; } #main-nav .dropdown-menu li{padding:0} #navbarCollapse .navbar-nav { margin: 0; } #page-heading{font-weight:700;font-size:26px } #page-heading>a{color:#555} #h-nav ul li a{text-align: left;} #h-nav .navbar-inverse .navbar-nav>.open>a, #h-nav .navbar-inverse .navbar-nav>.open>a:focus, #h-nav .navbar-inverse .navbar-nav>.open>a:hover{background-color: unset;} .add-header{font-size:18px;padding:10px;background-color:#b03427;color:white} .weCardinal{ margin-top:10px; margin-bottom: 2px; font-size:25px; font-family: 'Tahoma'; float: right; /*font-style:italic;*/ text-align:center; } #mainNavigation { background-color: #002B4E; } #mainNavigation a { text-transform: uppercase; } #mainNavigation .nav > li:hover { background-color: white; color: #002B4E; } #searchbox { background: #44444400 !important; } #searchbox .gsc-search-button-v2 { padding: 13px 27px !important; } @media (min-width: 835px) { #main-nav{ display: flex;} } @media (min-width: 768px){ #main-nav>li{padding-top:12px;padding-bottom:12px} .more-links>li>a, .more-links .multilevel-linkul-0>li>a{color:#333;} .more-links a:hover{ background-color: #f3f3f3 } #main-nav .dropdown .open > a{background-color: #cd001A} } @media (min-width: 767px) and (max-width: 834px) { #navbarCollapse .navbar-nav .open .dropdown-menu { background-color: #222; padding: 0; } #navbarCollapse .dropdown-menu > li > a { color: white; } #main-nav > li:hover { background-color: unset; } #navbarCollapse .open ul.dropdown-menu li { border-top: 1px solid #333; border-left: 3px solid #b03427; } #more.open { background-color: #002B4E !important; } #more h4, #more p, #more h3, #more .more-links a, #more .svsuContactWrapper, #main-nav .dropdown-menu a { color: white; } } @media (max-width: 835px) { .weCardinal{ margin-top:7px; float: none; font-size: 19px} #h-nav{padding:0} #more .dropdown-menu { width: 100%; min-width: unset; } #main-nav .dropdown-menu > li > a{padding:0; margin-left:30px} #main-nav>li{width:100%;margin:0;padding:0;display:block;} #main-nav>li>a{text-align: left;padding:5px 15px} #more hr{ width:95%; color:black;} .more-links a:hover, #main-nav .dropdown-menu a:hover{background: #555;width:95%;} #more hr{border-top:1px solid #b03427;} } @media (max-width: 767px) { #mainNavigation { padding: 0px; background-color: #222; } #mainNavigation .nav li { border-top: 1px solid #333; } #mainNavigation .navbar-nav { margin:0px; } #main-nav > li:hover { background-color: unset; } #main-nav .open ul.dropdown-menu { background-color: #222; padding: 0; } #main-nav .open ul.dropdown-menu > li { border-top: 1px solid #333; border-left: 3px solid #b03427; } #main-nav .open ul.dropdown-menu li a { color: white; } #more.open { background-color: white; } #more.open ul.dropdown-menu { background-color: white; padding: 0; } #more.open ul.dropdown-menu li a { color: #3071a9; } } </style> </div>  <div class="container full_display" id="h-nav"> <nav role="navigation" class="navbar navbar-inverse" style="margin-bottom:0;border-radius:0;border:none;background-color:transparent">  <div class="navbar-header" style="display: flex; align-items: center; justify-content: center"> <button type="button" data-target="#navbarCollapse" data-toggle="collapse" class="navbar-toggle" style="margin-right: 0!important; background-color: #222;"> <span class="sr-only">Toggle navigation</span> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </button> </div>  <div id="navbarCollapse" class="collapse navbar-collapse" style="padding:0;border-top:2px solid white;min-height:30px"> <ul class="nav navbar-nav" id="main-nav">  <li id="more"> <a class="dropdown-toggle" data-toggle="dropdown" href="#">More <strong class="caret"></strong></a> <ul role="menu" class="dropdown-menu"> <li> <div> <div class="col-sm-6"> <h4 style="margin-bottom:2px">Additional Links</h4><hr style="margin:0 0 5px"> <ul class="more-links">  </ul> </div> <div class="col-sm-6"> <h4 style="margin-bottom:2px">Contact Us</h4><hr style="margin:0 0 5px">  <div id="cu"><div class="svsuContactWrapper"> <h2>Contact Us</h2><p> <span class="fa fa-envelope"></span><a href='mailto:support@svsu.edu'>support@svsu.edu</a><br /> <span class="fa fa-phone"></span><span class="contactUsDesktopPhone">(989) 964-4225</span><span class="contactUsMobilePhone"><a href="tel:(989) 964-4225">(989) 964-4225</a></span><br /> </p> <p class="office_info">Office</h3></p><p> <a href="http://www.svsu.edu/visit/campusmaps/" target="_blank">Zahnow Library, 1st Floor </a><br /> </p> <p class="office_info">Hours</p><p> <a href="http://mysupport.svsu.edu" target="_blank"><strong>View Hours at mysupport.svsu.edu</strong></a><br /> </p> </div></div> </div> </div> </li> </ul> </li> </ul> </div> </nav> </div> <script> // Rave alert jQuery(function(){ jQuery.ajax({ type: "GET", url: "//api.svsu.edu/alerts/active", dataType: "JSON" }).done(function( msg ) { if (typeof msg == "object" && msg.alerts.length > 0) { var alerts = msg.alerts; jQuery('body').prepend('<div id="emergency"><div class="container"><strong>' + alerts[0].headline + '</strong> ' + alerts[0].description + '</div></div>'); } }); }); $(document).ready(function (){ $('#svsu_subnav .multilevel-linkul-1').remove(); $('#cu h2').remove(); var limit = 5; var lis = $('#svsu_subnav > ul > li'); var mainNav = []; var moreNav = []; $.each(lis, function (i, el){ i < limit ? mainNav.push(el.outerHTML) : moreNav.push(el.outerHTML); }); $('#main-nav').prepend(mainNav); $('.more-links').html(moreNav); var test = $('#main-nav > li > .multilevel-linkul-0'); test.addClass('dropdown-menu'); test.parent().addClass('dropdown'); test.prev().addClass('dropdown-toggle').attr('data-toggle', 'dropdown'); test.prev().removeAttr('href'); test.prev().append('<strong class="caret"></strong>'); // desktop vs mobile if($(window).width() > 768){ test.prev().addClass('disabled'); $('body').on('click', '#main-nav .dropdown', function (e){ e.stopPropagation(); }); $('body').on('mouseenter mouseleave', ' #main-nav .dropdown', function (){ $(this).toggleClass('open'); }); } else{ var q = $('#main-nav > .dropdown'); $.each(q, function(i, el){ if(el.id != 'more'){ var c = $(el).children(); c[0].setAttribute("href","#"); //$(c[1]).prepend('<li><a href="'+c[0].href+'">'+c[0].innerHTML+'</li>'); }; }) } var linkcount = $('ul#main-nav').children('li').length; if(linkcount <= 4) { $('#more .dropdown-menu').removeClass('dropdown-menu-right'); $('#more .dropdown-menu').addClass('dropdown-menu-left'); } else { $('#more .dropdown-menu').removeClass('dropdown-menu-left'); $('#more .dropdown-menu').addClass('dropdown-menu-right'); } setTimeout(function () { $('#more').addClass('dropdown'); $('#more').removeClass('open'); }, 500); }); </script>  </div> <div id="main" class="container full_display"> <div class="hidden"> <div id="svsu_subnav"> <ul><li><a href="/its/forstudents/">For Students</a> <ul class="multilevel-linkul-0"> <li><a href="/upontech/">Up On Tech</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=126921" target="_blank">MFA</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=104672" target="_blank">OneDrive</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=121357" target="_blank">Password Reset</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=158361" target="_blank">Printing</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/Requests/ServiceDet?ID=38358" target="_blank">Software</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=119104" target="_blank">Virtual Labs</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=158295" target="_blank">WiFi and Wired Access</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/?CategoryID=15668" target="_blank">More ...</a></li> </ul> </li><li><a href="/its/forfaculty/">For Faculty</a> <ul class="multilevel-linkul-0"> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=120644" target="_blank">Canvas Help</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=93732" target="_blank">Document Protection</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=94175" target="_blank">File Storage</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=158296" target="_blank">Online Meetings</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=158831" target="_blank">Printing</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=103359" target="_blank">Software</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/?CategoryID=15668" target="_blank">More ...</a></li> </ul> </li><li><a href="/its/forstaff/">For Staff</a> <ul class="multilevel-linkul-0"> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=93732" target="_blank">Document Protection</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=94175" target="_blank">File Storage</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=158831" target="_blank">Printing</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/Requests/ServiceDet?ID=38250" target="_blank">Shared Email</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=103359" target="_blank">Software</a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/?CategoryID=15668" target="_blank">More ...</a></li> </ul> </li><li><a href="/its/getithelp/">Get IT Help</a> <ul class="multilevel-linkul-0"> <li><a href="https://mysupport.svsu.edu/" target="_blank">Create a Ticket</a></li> </ul> </li></ul>  </div> </div> <div class="col-md-12" style="padding-left: 20px;">   <nav class="foundation-breadcrumb"><a href="/">SVSU</a> / <a href="/its/">ITS </a></nav> </div>    <div class='container-fluid no-padding'><div class='main-heading-desktop'><img src="/media/its/images/Sunset over Zahnow Library.jpg" alt="Sunset over Zahnow Library" style=" " /></div></div><style> .intro h1{ font-weight:bold; } .main-heading-left{ text-align:left; } .main-heading-right{ text-align:right; } .main-heading-center{ text-align:center; } .main-heading-black{ color:black; } .main-heading-red{ color:#cd001a; } .main-heading-blue{ color:#00263e; } .main-heading-desktop { text-align: center; } .main-heading-mobile { max-width: 100%; height: auto; text-align:center;} </style><section class="container"> <div class="col-sm-12"> <span id="d.en.216324"></span> </div> <div class="span8 col-xs-12 col-lg-8"> <h2><span><span class="x_ContentPasted0">About</span></span></h2> <div><span><span class="x_ContentPasted0">The <strong>SVSU ITS department</strong> prides itself on partnering with the campus community, to provide <strong>exemplary service</strong> and leadership in leveraging <strong>technology solutions</strong> that <strong>support, empower and adapt</strong> to the academic and administrative affairs of the University. Our goals are to:</span></span></div> <ol> <li><span><span class="x_ContentPasted0"> e</span></span><span><span class="x_ContentPasted0">stablish a <strong>customer service orientated culture</strong> that exceeds expectations, becomes an IT presence in university-wide initiatives, and develops action plans based on metrics.</span></span></li> <li><span><span class="x_ContentPasted0">improve the <strong>security</strong> of SVSU’s information technology environment, concentrating on an agile and effective approach to addressing cyber threats.</span></span></li> <li><span><span class="x_ContentPasted0">ensure strategic, effective, efficient and comprehensive <strong>deployment of resources</strong> throughout the institution.</span></span></li> <li><span><span class="x_ContentPasted0">recruit, utilize, develop and retain <strong>talented ITS staff </strong>in an effective and efficient manner which promotes professional fulfillment, development and growth.</span></span></li> </ol> <div><span><span class="x_ContentPasted0">ITS offers a variety of services, including<strong> troubleshooting and resolving technical issues</strong>, assisting with <strong>software installation</strong> and configuration, and <strong>providing training</strong> on various software applications. Additionally, ITS manages SVSU's <strong>network, enterprise applications and classrooms</strong> to ensure that all hardware and software are up-to-date and functioning properly so students, faculty, and staff can focus on their academic and professional goals without worrying about technical difficulties.</span></span></div> </div> <div class="span4 col-xs-12 col-lg-4"> <h2>Cardinal Points</h2> <ul> <li>Faculty and staff -<span> </span><a href="http://www.svsu.edu/workshops" target="_blank" rel="noopener"><strong>view and register for a workshop</strong></a></li> <li>Students - <a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=110731" target="_blank" rel="noopener"><strong>Computer recommendations</strong></a></li> <li>Vital IT info for students - <span> </span><a href="http://www.svsu.edu/upontech" target="_blank" rel="noopener"><strong>UpOnTech</strong></a></li> <li><a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=136787" target="_blank" rel="noopener"><strong>Prioritized data security</strong></a><span> </span>from cyber threats</li> </ul> </div> </section><div style="padding-top:30px;"></div><link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/slick-carousel@1.8.1/slick/slick.css"> <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/slick-carousel@1.8.1/slick/slick-theme.css"> <style> #calendarSlider{ padding:20px 10px; } #calendarSlider .center-box{ text-align:center; } .bg_Image216312{ padding-top: 70px; padding-bottom: 80px; background-image: linear-gradient(rgba(0,0,0, 0.1), rgba(0, 0, 0, .6)),url('/media/its/images/TrainingZahnow.jpg'); background-position: 50% 50%; background-repeat: no-repeat; background-size: cover; height: 100%; } #calendarSlider .box1{ /*background-color: rgba(238,238,238, 0.93);*/ background-color: #F2F2F2; color: #000; height:225px; width:300px; margin-left:20px; margin-right:20px; margin-top:auto; margin-bottom:auto; font-size: 45px; position:relative; line-height:1.426; font-family: 'Tahoma'; box-shadow: inset 0 -0.6em 1em -0.35em rgba(0,0,0,0.27),inset 0 0.6em 2em -0.3em rgba(255,255,255,0.15),inset 0 0 0em 0.05em rgba(255,255,255,0.12); } #calendarSlider .month{ font-size: 2.8rem; color: #990000; text-transform: uppercase; text-align: center; font-weight: 900; padding: 1px; margin: 2px; } #calendarSlider .day{ font-size: 3.8rem; background-color: #005698; height: 55px; width: 55px; color: #fff; text-align: center; font-weight: 900; margin: 0 auto; vertical-align: middle; border-radius: 10px!important; } #calendarSlider .description1{ font-size: 1.2rem; color: #000; text-align: center; padding: 5px; margin: 2px; } #calendarSlider .slick-arrow{ height:75px; } #calendarSlider .slick-prev:before{ color:#fefefe; content:"\2190" !important; } #calendarSlider .slick-next:before{ color:#fefefe; content:"\2192" !important; } #calendarSlider .slick-arrow:hover{ background-color:#9b999a; } #calendarSlider .slick-track { margin:auto; } #calendarSlider .inner { height:100%;display:flex; flex-direction:column; justify-content:center} @media (max-width: 450px){ #calendarSlider .description1{font-size: 12px } #calendarSlider .box1{font-size: 20px } } /* Style for phone */ @media (max-width: 835px) { #calendarSlider .box1{ height:100%; width:100%; margin-left:2px; margin-right:2px; } } </style> <script> //$(document).ready(function(){ jQuery(document).ready(function($){ //$('#calendarSlider .slider').slick({ $('#calendarSlider .slider').not('.slick-initialized').slick({ dots: false, infinite: false, speed: 300, slidesToShow: 3, responsive: [ { breakpoint: 768, settings: { slidesToShow: 3, slidesToScroll: 3, infinite: true, dots: false } }, { breakpoint: 600, settings: { slidesToShow: 2, slidesToScroll: 2 } }, { breakpoint: 480, settings: { slidesToShow: 1, slidesToScroll: 1 } } // You can unslick at a given breakpoint now by adding: // settings: "unslick" // instead of a settings object ] }); }); </script><div class='container-fluid no-padding'><section class='bg_Image216312'><div class='row' id='calendarSlider'><div class='col-md-10 col-md-offset-1 center-box'><div class='slider'><div class='box1'><div class='inner'><p class='month'>Apr</p><p class='day'>8</p><div class='description1'><strong>Adobe Express: Create Stunning Graphics and Video Shorts</strong><p><span>Adobe Express is a free, online graphic design app.<br /></span><br /><span>Learn how you can easily create beautiful images and video shorts for use in social media, printed materials or on the web.</span></p></div></div></div><div class='box1'><div class='inner'><p class='month'>Apr</p><p class='day'>9</p><div class='description1'><strong>Windows 11 - What's New</strong><p><span>Get to know Windows 11, new interface, new Start menu, learn tips and tricks, such as snap window layouts, multiple desktops, and more.</span></p></div></div></div><div class='box1'><div class='inner'><p class='month'>Apr</p><p class='day'>11</p><div class='description1'><strong>Streamlining Your Workflow: Incorporating AI into Your Daily Routine</strong><p><span>This is an introductory workshop to using AI like ChatGPT or MS Copilot to help with basic tasks throughout your day.</span></p></div></div></div><div class='box1'><div class='inner'><p class='month'>Apr</p><p class='day'>14</p><div class='description1'><strong>Canvas: Discussions and Groups</strong><p><span>This workshop covers the People tool, the Discussions tool, and how to integrate groups into assignments and discussions.</span></p></div></div></div></div></div></div></section></div><style> .img-block a { margin: 10px 0 20px 0; } .img-block img, .img-block-mob img{ width:100% } .img-block p { margin-top:10px; font-size:16px } .img-block .row {margin-left: 0; margin-right: 0} .img-block-mob.y_video {margin-top: 20px;} #main_table { font-size: 1.1 vmin; font-family: 'Tahoma'; border-collapse: collapse; width: 100%; } #main_table td, #main_table th { border: 1px solid #ccc; padding: 8px; } #main_table tr:nth-child(even){background-color: #ebebef;} #main_table tr:nth-child(odd){background-color: #fff;} #main_table tr:hover {background-color: #f6b330;} #main_table th { padding-top: 12px; padding-bottom: 12px; text-align: left; background-color: #005698; color: white; } </style> <div class="container img-block"> <div class="row"> <div class="col-md-12 text-center"> <h2 class="red">Training and Support</h2> </div> <div class="row"> <div class="col-md-6 col-md-offset-3 text-center img-responsive"> </div> </div> <div class="col-md-12"> <div class="col-md-8 col-md-offset-2"> <p><strong>Faculty and staff:</strong> <strong>Individual and workshop</strong> format training is available on SVSU <a href="https://svsu.teamdynamix.com/TDClient/1949/Portal/KB/ArticleDet?ID=93922" target="_blank" rel="noopener">supported software</a>. Use the link, below to register for a workshop or visit <a href="https://mysupport.svsu.edu" target="_blank" rel="noopener">mysupport.svsu.edu</a> to arrange a 1-on-1 appointment.</p> <p><strong>Students: </strong>Contact the <a href="https://www.svsu.edu/caa/" target="_blank" rel="noopener">Center for Academic Achievement</a> for software assistance.</p> </div> </div> <div class='col-md-4 col-md-offset-4 text-center'> <a href='https://appsc.svsu.edu/workshops/' class='btn btn-primary btn-block' style='border-radius: 24px !important'><strong>View and Register for a Workshop</strong></a> </div> </div> <div class="hidden-sm hidden-xs" style="background-color:#fff" > <div class="row"> <div class="row"> <div class="col-md-6 text-center img-responsive"> </div> <div class="col-md-6 text-center img-responsive"> </div> </div> <div class="row"> <div class="col-md-6 text-center"> <p></p> </div> <div class="col-md-6 text-center"> <p></p> </div> </div> <div class="row"> </div> </div> </div> <style> .img-block-mob a{ width:50%; margin-left:auto; margin-right:auto; white-space:normal;} .img-block-mob a:link[href='']{display: none} .img-block-mob h1 { font-size: 28px; text-align:center; padding-top: 0px; } .img-block-mob p{ text-align:center } .img-block-mob .col-sm-12 { margin-top:20px } .img-block-mob p { margin-top:2px; font-size:16px } </style>  <div class="img-block-mob row visible-sm visible-xs "> <div class="col-sm-12"> <div> </div> </div> <div class="col-sm-12"> <div> </div> </div> </div> </div><style> #wys216316 { margin-top: 25px; margin-bottom: 25px; background-size:cover; background-position:center top; background-repeat: no-repeat; } #wys216316 .inner { height:450px; max-height:700px; /*width: 100%;*/ display:flex; flex-direction:column; justify-content:center; margin: 0 auto; padding: 0 20px; } #wys216316 p { font-size:20px } #wys216316 .container-fluid { margin:0 } .wys-Banner Full Span - Computer Lab2 h1 { font-weight: 900; } .wys-Banner Full Span - Computer Lab2 h1, .wys-Banner Full Span - Computer Lab2 h2, .wys-Banner Full Span - Computer Lab2 h3, .wys-Banner Full Span - Computer Lab2 h4, .wys-Banner Full Span - Computer Lab2 h5, .wys-Banner Full Span - Computer Lab2 p { font-family: 'Verdana'; color:#ffffff } @media (max-width: 992px){ #wys216316 p { font-size:12px } .wys-Banner Full Span - Computer Lab2 h1 {font-size: 20px } .wys-Banner Full Span - Computer Lab2 h3 {font-size: 16px } } @media (max-width : 650px){ #wys216316 p { font-size:12px } .wys-Banner Full Span - Computer Lab2 h1 {font-size: 19px } .wys-Banner Full Span - Computer Lab2 h3 {font-size: 15px } } @media (max-width:320px) { #wys216316 p { font-size:12px } .wys-Banner Full Span - Computer Lab2 h1 {font-size: 18px } .wys-Banner Full Span - Computer Lab2 h3 {font-size: 14px } } </style> <div id="wys216316" class="container-fluid wys-Banner Full Span - Computer Lab2" style="padding: 0 0; background-color: black; background-image:url('/media/its/images/bannerclassrooms.jpg')"> <div class="inner"> <div class="col-md-12"> <div class="col-md-10 col-md-offset-1"> </div> </div> </div> </div> <script> if(0 == 0){ $('.wys-Banner Full Span - Computer Lab2 .inner').css({ 'background':'transparent' }); } else if(0 == 1){ $('.wys-Banner Full Span - Computer Lab2 .inner').css({ 'background':'rgba(0, 0, 0, .5)' }); } else if(0 == 2){ $('.wys-Banner Full Span - Computer Lab2 .inner').css({ 'background':'rgba(255, 255, 255, .5)' }); } // console.log('image/path:' + /media/its/images/bannerclassrooms.jpg); </script><style> .img-block a { margin: 10px 0 20px 0; } .img-block img, .img-block-mob img{ width:100% } .img-block p { margin-top:10px; font-size:16px } .img-block .row {margin-left: 0; margin-right: 0} .img-block-mob.y_video {margin-top: 20px;} #main_table { font-size: 1.1 vmin; font-family: 'Tahoma'; border-collapse: collapse; width: 100%; } #main_table td, #main_table th { border: 1px solid #ccc; padding: 8px; } #main_table tr:nth-child(even){background-color: #ebebef;} #main_table tr:nth-child(odd){background-color: #fff;} #main_table tr:hover {background-color: #f6b330;} #main_table th { padding-top: 12px; padding-bottom: 12px; text-align: left; background-color: #005698; color: white; } </style> <div class="container img-block"> <div class="row"> <div class="col-md-12 text-center"> <h2 class="red">Computer Labs and Classrooms</h2> </div> <div class="row"> <div class="col-md-6 col-md-offset-3 text-center img-responsive"> </div> </div> <div class="col-md-12"> <div class="col-md-8 col-md-offset-2"> <p>SVSU’s approximately 180 classrooms are divided among 10 buildings.  The average classroom seats about 35 students which supports SVSU’s belief in small class sizes and individualized teaching.  Every classroom provides a modern experience with instructor stations containing a computer, document camera and DVD/Blu-ray player.  A projector and speakers will be found in the rooms as well as equipment that may be specific to the discipline of the teachers in a particular classroom.  All rooms are capable of hosting lecture capture software if requested by the teacher.</p> <p><span>We <strong>currently have 7 active learning classrooms</strong> designed to facilitate small group engagement and improve material retention. The renovation to <strong>Brown Hall will add 5 more </strong>active learning classrooms by fall of 2025, almost doubling our capability to provide <strong>interactive and dynamic learning environments</strong>.</span></p> <p>There are a number of computer labs on campus, all with varying hours, hardware, and software to accommodate the schedules and needs of users at SVSU. Software, like Microsoft Office, is common and easy to find in a lab, while other, specialty titles, like Matlab and SPSS are found in labs typically frequented by students in the majors that use them the most.  Check classroom and lab schedules and equipment and software lists by visiting the mySVSU portal.</p> </div> </div> </div> <div class="hidden-sm hidden-xs" style="background-color:#fff" > <div class="row"> <div class="row"> <div class="col-md-6 text-center img-responsive"> </div> <div class="col-md-6 text-center img-responsive"> </div> </div> <div class="row"> <div class="col-md-6 text-center"> <p></p> </div> <div class="col-md-6 text-center"> <p></p> </div> </div> <div class="row"> </div> </div> </div> <style> .img-block-mob a{ width:50%; margin-left:auto; margin-right:auto; white-space:normal;} .img-block-mob a:link[href='']{display: none} .img-block-mob h1 { font-size: 28px; text-align:center; padding-top: 0px; } .img-block-mob p{ text-align:center } .img-block-mob .col-sm-12 { margin-top:20px } .img-block-mob p { margin-top:2px; 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