eCommerce Analytics & Business Intelligence Software

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center-align"> <h2 class="headline3"> Turn big data into real opportunities </h2> <p class="margin-bottom--45"> Understand every aspect of your eCommerce business, from how web page activities impact conversion rates to finding friction points in the purchasing process. Give your teams the info they need to take action and drive purchases. </p> </div> <div class="container module-three-section"> <div class="left"> <h3> Optimize Your sales performance </h3> <p> Looker provides eCommerce business intelligence solutions that provide valuable insights and allow you to gain a better understanding of your promotional cycles. Highlight breakdowns across demand stages. Find pain points on the path to purchase and, ultimately, maximize profits. </p> </div> <div class="middle"> <h3> Identify eCommerce trends </h3> <p> How can you stay on top of trends if you have no data about what’s trending? Use eCommerce data analytics to learn more about brand performance by category, analyze product availability, identify gaps in supply chain efficiency, and decrease unnecessary expenditures. </p> </div> <div class="right"> <h3> Know your customers </h3> <p> Learn more about your customers so that you can give them more of what they want and increase your revenue in the process. With analytics software for ecommerce businesses, you can track customer behavior, identify which customers are the most valuable, and gain more insight into shopping cart behavior. </p> </div> </div> </section> <section class="responsive-padding grey-800-bg"> <div class="container-900 center-align"> <h2 class="headline3 white-t margin-bottom--20"> Start your free trial </h2> <p class="white-t"> Tap into the real value of your data with a free trial of Looker. </p> <a class="btn reversed margin-top--30" href="/web/20210812183218/https://looker.com/demo/free-trial"> Get started </a> </div> </section> <section class="responsive-margin"> <div class="container-900 center-align"> <h2 class="headline3"> Upgrade your eCommerce analytics </h2> <p class="margin-bottom--45"> Businesses now have access to more data than ever before thanks to eCommerce data analytics. Looker comes equipped with powerful tools that help discover profitable insights and create opportunities to grow your business. </p> </div> <div class="container"> <div class="module-image-left"> <div class="left"> <img src="/web/20210812183218im_/https://looker.com/assets/img/images/solutions/screenshots/ecommerce/1.2.png" class="border-full" alt="ecommerce analytics dashboard"> </div> <div class="right"> <h3> eCommerce analysis </h3> <ul> <li> <strong>Track eCommerce KPIs</strong>: From revenue, to shopping cart abandonment, to conversion rates and life customer values, all of your Key Performance Indicators are easy to measure and track </li> <li> <strong>Optimize sales performance</strong>: Our eCommerce business analytics tools will help boost online sales by using predictive modeling to identify consumer trends and update prices based on supply and demand </li> <li> <strong><a href="/web/20210812183218/https://looker.com/platform/blocks/analytic/sequencing-transactions">Sequencing transactions</a></strong>: Having the ability to organize customer behavior data is invaluable to your business. That’s why our analytics allow you to sequence customer transactions in order to focus on the big picture </li> </ul> </div> </div> <div class="module-video-right margin-top--60"> <div class="left"> <h3> Category & brand management </h3> <ul> <li> <strong>Category performance</strong>: As a prominent feature on our analytics dashboard, you can identify top performers in product categories and use it to your advantage to make savvier purchasing decisions </li> <li> <strong>Maximize profitability</strong>: BI data can be used to inform your decisions about which promotions to run (and when), how to make marketing choices based on geolocation, and when to take items off the shelves and into your online store, maximizing your profits </li> <li> <strong>Improve inventory management</strong>: Make more efficient purchasing decisions with real time insights on how your inventory is performing to make sure high-demand products never run out of stock </li> <li> <strong>Alerting</strong>: Set up custom rules to receive email alerts when top-performing products need to be restocked </li> </ul> </div> <div class="right"> <img src="/web/20210812183218im_/https://looker.com/assets/img/images/solutions/screenshots/ecommerce/2.2.png" class="border-full" alt="category management dashboard"> </div> </div> <div class="module-image-left margin-top--60"> <div class="left"> <img src="/web/20210812183218im_/https://looker.com/assets/img/images/solutions/screenshots/ecommerce/3.2.png" class="border-full" alt="customer analytics dashboard"> </div> <div class="right"> <h3> Customer trends & behavior </h3> <ul> <li> <strong>Customer profiles</strong>: Have customers easily create a profile to learn more about their shopping habits, their order history, and their preferences </li> <li> <strong><a href="/web/20210812183218/https://looker.com/platform/blocks/analytic/user-loyalty-and-other-user-attributes">User loyalty</a></strong>: Access user behavior data to discover more about what encourages your customers to make buying decisions </li> <li> <strong><a href="/web/20210812183218/https://looker.com/platform/blocks/analytic/repeat-purchase-patterns">Repeat purchase patterns</a></strong>: Compare and contrast the behavior of one-time buyers vs. your best customers in order figure out new promotions and marketing tactics to drive more business </li> </ul> </div> </div> </div> </section>  <section class="grey-50-bg responsive-padding">  <div class="container hide-960"> <h2 class="center-align margin-bottom--30"> How eCommerce customers use Looker </h2> </div> <div class="container-600 hide-960"> <div class="fotorama" data-loop="true" data-click="false"> <a href="https://web.archive.org/web/20210812183218/http://youtube.com/watch?v=c6eLARdwx-Y"></a> <a href="https://web.archive.org/web/20210812183218/http://youtube.com/watch?v=xQLtindmiGs"></a> <a href="https://web.archive.org/web/20210812183218/http://youtube.com/watch?v=XNmTeJJY2Pg"></a> <a href="https://web.archive.org/web/20210812183218/http://youtube.com/watch?v=rug9xTdaLNg"></a> <a href="https://web.archive.org/web/20210812183218/http://youtube.com/watch?v=MLcoe0GntvI"></a> </div> </div>  <div class="container show-960"> <div class="logo-tab-section module-video-left padding-bottom--30" id="one"> <div class="left"> <div class="youtube-player" data-id="c6eLARdwx-Y"></div> </div> <div class="right"> <img src="/web/20210812183218im_/https://looker.com/assets/img/images/logos/external/bricks/bonobos.png" style="width:175px; margin:-15px 0 -5px -25px"> <p class="quote"> Data is so important to Bonobos because we are a digitally native company with a 360 view of our customers. </p> <cite class="quote"> Andrew Malzberg, Manager of Insights and Analytics </cite> <a href="/web/20210812183218/https://looker.com/customers/bonobos" class="btn flat margin-top--20"> Learn more <i class="material-icons" aria-hidden="true">arrow_forward</i> </a> </div> </div> <div class="logo-tab-section module-video-left padding-bottom--30" id="two"> <div class="left"> <div class="youtube-player" data-id="xQLtindmiGs"></div> </div> <div class="right"> <img src="/web/20210812183218im_/https://looker.com/assets/img/images/logos/external/bricks/deliveroo.png" style="width:175px; margin:-15px 0 -5px -25px"> <p class="quote"> Enabling a framework to get the right data to the right people is hugely important for any big decision we're going to make. And that's why a tool like Looker is so useful. </p> <cite class="quote"> Edward Kaznowski, Lead Performance Analyst </cite> <a href="/web/20210812183218/https://looker.com/customers/deliveroo" class="btn flat margin-top--20"> Learn more <i class="material-icons" aria-hidden="true">arrow_forward</i> </a> </div> </div> <div class="logo-tab-section module-video-left padding-bottom--30" id="three"> <div class="left"> <div class="youtube-player" data-id="XNmTeJJY2Pg"></div> </div> <div class="right"> <img src="/web/20210812183218im_/https://looker.com/assets/img/images/logos/external/bricks/gilt.png" style="width:175px; margin:-15px 0 -5px -25px"> <p class="quote"> Looker is a whole company tool. It's not something that just our Marketing or Product team uses. It's the first place that people go if they have a question and need an answer. </p> <cite class="quote"> Justin Riservato, Director of Data Engineering & Data Science </cite> <a href="/web/20210812183218/https://looker.com/customers/gilt" class="btn flat margin-top--20"> Learn more <i class="material-icons" aria-hidden="true">arrow_forward</i> </a> </div> </div> <div class="logo-tab-section module-video-left padding-bottom--30" id="four"> <div class="left"> <div class="youtube-player" data-id="rug9xTdaLNg"></div> </div> <div class="right"> <img src="/web/20210812183218im_/https://looker.com/assets/img/images/logos/external/bricks/glossier.png" style="width:175px; margin:-15px 0 -5px -25px"> <p class="quote"> What is most important to me is the end product: how do I actually use it to answer the questions, and make informed decisions to move the business forward? </p> <cite class="quote"> Ali Weiss, SVP of Marketing </cite> </div> </div> <div class="logo-tab-section module-video-left padding-bottom--30" id="five"> <div class="left"> <div class="youtube-player" data-id="MLcoe0GntvI"></div> </div> <div class="right"> <img src="/web/20210812183218im_/https://looker.com/assets/img/images/logos/external/bricks/ibotta.png" style="width:175px; margin:-15px 0 -2px -25px"> <p class="quote"> The Looker platform helps us stay lean and maintain a smaller and more nimble team. With that, we are better able to serve our customers. </p> <cite class="quote"> Jack Chang, Manager of Business Intelligence </cite> </div> </div> <div class="logo-container center-align"> <img src="/web/20210812183218im_/https://looker.com/assets/img/images/logos/external/bricks/bonobos.png" class="logo-tab active" id="logo-tab-one" name="one"> <img src="/web/20210812183218im_/https://looker.com/assets/img/images/logos/external/bricks/deliveroo.png" class="logo-tab" id="logo-tab-two" name="two"> <img src="/web/20210812183218im_/https://looker.com/assets/img/images/logos/external/bricks/gilt.png" class="logo-tab" id="logo-tab-three" name="three"> <img src="/web/20210812183218im_/https://looker.com/assets/img/images/logos/external/bricks/glossier.png" class="logo-tab" id="logo-tab-four" name="four"> <img src="/web/20210812183218im_/https://looker.com/assets/img/images/logos/external/bricks/ibotta.png" class="logo-tab" id="logo-tab-five" name="five"> </div> </div> </section> <section class="responsive-padding"> <div class="container-900 center-align"> <h2 class="margin-bottom--20"> Looker Blocks® for eCommerce </h2> <p class="margin-bottom--30"> Looker Blocks® serve as a starting point for all your data needs, like optimized SQL patterns, holistic web analytics or report selectors with real-time data capabilities--simply do more with our business analytics software. </p> </div> <div class="container"> <div class="block1-1 center-align"> <div class="blocks-container left-align"> <a href="/web/20210812183218/https://looker.com/platform/blocks/source/voice-of-the-customer-with-nlp-by-keboola" class="block shadow-hover border-full border-radius--8 source marketing product customer-success customer-support ecommerce financial-services hospitality keboola"> <div class="block-inner-top"> <h5 class="alt">Voice of the Customer with NLP by Keboola</h5> </div> <div class="block-inner-bottom"> <p class="block-text"> Get instant access to reviews from sources such as Google, Yelp, Tripadvisor, GlassDoor and others to analyze... </p> </div> <div style="text-align:right; width:100%"> <img class="blocks-logo" src="/web/20210812183218im_/https://looker.com/assets/img/images/blocks/logos/keboola.png"> <img class="blocks-arrow" src="/web/20210812183218im_/https://looker.com/assets/img/images/system/blue_right_arrow.svg"> </div> </a> <a href="/web/20210812183218/https://looker.com/platform/blocks/source/business-pulse-by-quantum-metric" class="block shadow-hover border-full border-radius--8 source product operations financial-services ecommerce quantummetric"> <div class="block-inner-top"> <h5 class="alt">Business Pulse by Quantum Metric</h5> </div> <div class="block-inner-bottom"> <p class="block-text"> Quantum Metric’s Business Pulse Dashboard combines data from siloed systems, through BigQuery and Looker, to create a... </p> </div> <div style="text-align:right; width:100%"> <img class="blocks-logo" src="/web/20210812183218im_/https://looker.com/assets/img/images/blocks/logos/quantummetric.png"> <img class="blocks-arrow" src="/web/20210812183218im_/https://looker.com/assets/img/images/system/blue_right_arrow.svg"> </div> </a> <a href="/web/20210812183218/https://looker.com/platform/blocks/analytic/cohorting-users-by-creation-date-and-order-transactions" class="block shadow-hover border-full border-radius--8 analytic sales marketing product customer-success customer-support operations finance ecommerce gaming media software looker"> <div class="block-inner-top"> <h5 class="alt">Cohorting Users by Creation Date and Order Transactions</h5> </div> <div class="block-inner-bottom"> <p class="block-text"> The Looker Block for Cohorting Users provides valuable insights into the lifetime purchasing patterns of your... </p> </div> <div style="text-align:right; width:100%"> <img class="blocks-logo" src="/web/20210812183218im_/https://looker.com/assets/img/images/blocks/logos/looker_v0002.png"> <img class="blocks-arrow" src="/web/20210812183218im_/https://looker.com/assets/img/images/system/blue_right_arrow.svg"> </div> </a> </div> <a href="/web/20210812183218/https://looker.com/platform/directory/#ecommerce" class="btn flat margin-top--30"> View more <i class="material-icons" aria-hidden="true">arrow_forward</i> </a> </div> </div> </section> <p><section class="responsive-padding center-align grey-800-bg"> <div class="container-900"> <h2 class="headline3 white-t"> Love your analytics </h2> <p class="padding-top--15 white-t" style="max-width:595px; margin:0 auto"> Business intelligence, big data analytics, or a 360° view of your customers. 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