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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html> <head> <meta http-equiv="Content-Type" content="text/html;charset=utf-8"> <meta name="robots" content="index,nofollow"> <title>Feedback - Launchpad Help</title> <script type="text/javascript" src="/moin_static198/common/js/common.js"></script> <script type="text/javascript"> <!-- var search_hint = "Search"; //--> </script> <link rel="stylesheet" type="text/css" charset="utf-8" media="all" href="/moin_static198/lp20/css/common.css"> <link rel="stylesheet" type="text/css" charset="utf-8" media="screen" href="/moin_static198/lp20/css/screen.css"> <link rel="stylesheet" type="text/css" charset="utf-8" media="print" href="/moin_static198/lp20/css/print.css"> <link rel="stylesheet" type="text/css" charset="utf-8" media="projection" href="/moin_static198/lp20/css/projection.css"> <!-- css only for MS IE6/IE7 browsers --> <!--[if lt IE 8]> <link rel="stylesheet" type="text/css" charset="utf-8" media="all" href="/moin_static198/lp20/css/msie.css"> <![endif]--> <link rel="alternate" title="Launchpad Help: Feedback" href="/Feedback?diffs=1&show_att=1&action=rss_rc&unique=0&page=Feedback&ddiffs=1" type="application/rss+xml"> <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-12833497-4']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 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//--> </script> </form> </li></ul> </div> </div> <div id="locationline"> </div> <div id="sepbar"> </div> <div id="login"> <div class="fl"> <h1 class="maintitle"> Feedback </h1> </div> <div class="fr"> Not logged in - <a href="/?action=login">Log In / Register</a> </div> </div> <div id="pageline"><hr style="display:none;"></div> <div class="message"> </div> <div id="page" lang="en" dir="ltr"> <div dir="ltr" id="content" lang="en"><span class="anchor" id="top"></span> <span class="anchor" id="line-1"></span><div><table style="&quot; float:right; font-size: 0.9em; width:40%; background:#F1F1ED; margin: 0 0 1em 1em; &quot;"><tbody><tr> <td style="&quot; padding:0.5em; &quot;"><p class="line891"><div class="table-of-contents"><p class="table-of-contents-heading">Contents<ol><li> <a href="#Talk_to_us_about_Launchpad">Talk to us about Launchpad</a></li><li> <a href="#Getting_help_and_offering_feedback">Getting help and offering feedback</a><ol><li> <a href="#Login_issues">Login issues</a></li><li> <a href="#Other_issues">Other issues</a></li><li> <a href="#Inappropriate_content">Inappropriate content</a></li></ol></li><li> <a href="#Helping_to_improve_Launchpad">Helping to improve Launchpad</a></li></ol></div></td> </tr> </tbody></table></div><span class="anchor" id="line-2"></span><p class="line867"> <h1 id="Talk_to_us_about_Launchpad">Talk to us about Launchpad</h1> <span class="anchor" id="line-3"></span><span class="anchor" id="line-4"></span><p class="line874">Whether you need advice on using Launchpad or you want to help improve Launchpad itself, we're always keen to hear from you. <span class="anchor" id="line-5"></span><span class="anchor" id="line-6"></span><p class="line867"> <h1 id="Getting_help_and_offering_feedback">Getting help and offering feedback</h1> <span class="anchor" id="line-7"></span><span class="anchor" id="line-8"></span><p class="line867"> <h2 id="Login_issues">Login issues</h2> <span class="anchor" id="line-9"></span><span class="anchor" id="line-10"></span><p class="line867"><strong>Trouble logging into Launchpad:</strong> <a class="https" href="https://help.ubuntu.com/community/SSO/FAQs">get help for the Ubuntu Single Sign-on service</a>, which provides the Launchpad login service. <span class="anchor" id="line-11"></span><span class="anchor" id="line-12"></span><p class="line874">If you're having trouble logging into Launchpad, you can get help <span class="anchor" id="line-13"></span><span class="anchor" id="line-14"></span><div><table style="&quot; width: 100%; &quot;"><tbody><tr> <td style="&quot; background: #2a2929; font-weight: bold; color: #f6bc05; &quot;"><p class="line862">Known issues</td> <td><p class="line862">Check the system <a class="http" href="http://twitter.com/launchpadstatus">status page on Twitter</a> for current known issues and details of any workarounds.</td> </tr> </tbody></table></div><span class="anchor" id="line-15"></span><span class="anchor" id="line-16"></span><p class="line867"> <h2 id="Other_issues">Other issues</h2> <span class="anchor" id="line-17"></span><span class="anchor" id="line-18"></span><p class="line867"><strong>Who to contact:</strong> see <a href="/HelpRotation">who is on help duty</a> today. <span class="anchor" id="line-19"></span><span class="anchor" id="line-20"></span><ul><li><p class="line891"><strong>Post a question:</strong> We use Launchpad Answers, and you can discuss pretty much anything Launchpad-related by <a class="https" href="https://answers.launchpad.net/launchpad/+addquestion">asking a question</a>. <span class="anchor" id="line-21"></span><span class="anchor" id="line-22"></span></li><li class="gap"><p class="line891"><strong>Chat with us:</strong> if you want to discuss your suggestion with a member of the Launchpad team, visit us in #launchpad on irc.libera.chat. You can also join us on the <a class="https" href="https://launchpad.net/~launchpad-users">Launchpad users team mailing list</a>. <span class="anchor" id="line-23"></span><span class="anchor" id="line-24"></span></li><li class="gap"><p class="line891"><strong>Email us:</strong> If you need to speak to us in private, send your message to <a class="mailto" href="mailto:feedback@launchpad.net">feedback@launchpad.net</a>. This address receives a lot of correspondence and the response time here is slower than with any of the other methods. <span class="anchor" id="line-25"></span><span class="anchor" id="line-26"></span></li></ul><p class="line867"> <h2 id="Inappropriate_content">Inappropriate content</h2> <span class="anchor" id="line-27"></span><span class="anchor" id="line-28"></span><p class="line874">If you come across spam, offensive material or other inappropriate content in Launchpad, please report it to us using one of these methods. <span class="anchor" id="line-29"></span><span class="anchor" id="line-30"></span><p class="line867"> <h1 id="Helping_to_improve_Launchpad">Helping to improve Launchpad</h1> <span class="anchor" id="line-31"></span><span class="anchor" id="line-32"></span><ul><li><p class="line891"><strong>Report a bug:</strong> no matter where in Launchpad you found the bug, <a class="https" href="https://bugs.launchpad.net/launchpad">report it against the launchpad project</a> in Launchpad. <span class="anchor" id="line-33"></span><span class="anchor" id="line-34"></span></li><li class="gap"><p class="line891"><strong>Write a blueprint:</strong> if you have an idea for a new feature, <a class="https" href="https://blueprints.launchpad.net/launchpad-project">search the Blueprint Tracker</a> to see if it has already been planned or discussed. If not, write up a summary and discuss it with the Launchpad team on IRC. <span class="anchor" id="line-35"></span><span class="anchor" id="line-36"></span></li></ul><p class="line874">Thanks for helping us make Launchpad a great place to develop free software. <span class="anchor" id="line-37"></span><span class="anchor" id="bottom"></span></div><p id="pageinfo" class="info" lang="en" dir="ltr">Feedback (last edited 2021-05-27 14:21:52 by <span title="cjwatson @ 7.7.2.8.7.1.7.2.0.5.9.8.d.2.1.0.0.0.0.0.4.6.6.0.0.b.8.0.1.0.0.2.ip6.arpa[2001:8b0:664:0:12d:8950:2717:8277]"><a class="interwiki" href="https://launchpad.net/~cjwatson" title="cjwatson @ 7.7.2.8.7.1.7.2.0.5.9.8.d.2.1.0.0.0.0.0.4.6.6.0.0.b.8.0.1.0.0.2.ip6.arpa[2001:8b0:664:0:12d:8950:2717:8277]">cjwatson</a></span>)</p> <div id="pagebottom"></div> </div> <div id="footer"> <p class="menu"> <a href="https://help.launchpad.net/Legal">Terms of use</a> | <a href="https://launchpad.net/feedback">Help improve Launchpad</a> | <a href="https://launchpad.net/faq">FAQ</a> | <a href="/RecentChanges">Recent Changes</a></p> <p> <a rel="license" href="http://creativecommons.org/licenses/by/2.0/uk/"> <span xmlns:dc="http://purl.org/dc/elements/1.1/" href="http://purl.org/dc/dcmitype/Text" property="dc:title" rel="dc:type">Launchpad Help</span> by <a xmlns:cc="http://creativecommons.org/ns#" href="https://canonical.com/" property="cc:attributionName" rel="cc:attributionURL">Canonical Ltd</a> is licensed under a <a rel="license" href="http://creativecommons.org/licenses/by/2.0/uk/">Creative Commons Attribution 2.0 UK: England & Wales License</a>. <img alt="Creative Commons License" style="border-width:0;vertical-align:middle;" src="https://licensebuttons.net/l/by/2.0/uk/80x15.png" /></a> </p> <p>© 2004-2019 <a href="https://canonical.com/" target="_blank">Canonical Limited.</a></p> </div> </body> </html>