311: Click or Call to Connect | City of Rochester, New York

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class="dropdown-toggle" data-bs-toggle="dropdown" tabindex="-1"></a> <ul class="dropdown-cor-menu level-1 "> <li class="dropdown-item menu-item--expanded dropdown init"> <a href="/housing" class="level-up" tabindex="-1" data-drupal-link-system-path="node/5666"></a> <a href="/housing" class="nav-link dropdown-toggle-main nav-link--housing" aria-haspopup="true" aria-expanded="false" data-drupal-link-system-path="node/5666"><i class="fas fa-home" aria-hidden="true"></i> <span class="link-text">Housing</span></a> <a href="/housing" class="dropdown-toggle" data-bs-toggle="dropdown" tabindex="-1" data-drupal-link-system-path="node/5666"></a> <ul class="dropdown-menu level-2"> <li class="dropdown-item init"> <a href="/property-information" class="nav-link nav-link--property-information" data-drupal-link-system-path="node/5676">Property Information</a> </li> <li class="dropdown-item init"> <a href="/departments/division-real-estate/division-real-estate" class="nav-link nav-link--departments-division-real-estate-division-real-estate" data-drupal-link-system-path="node/5146">City of Rochester Real Estate</a> </li> <li class="dropdown-item init"> <a href="/departments/neighborhood-and-business-development/surplus-property-auctions" class="nav-link nav-link--departments-neighborhood-and-business-development-surplus-property-auctions">City Property Auctions</a> </li> <li class="dropdown-item init"> <a href="/departments/neighborhood-and-business-development/home-purchase-assistance-program" class="nav-link nav-link--departments-neighborhood-and-business-development-home-purchase-assistance-program" data-drupal-link-system-path="node/4271">Homebuyer Assistance Program</a> </li> <li class="dropdown-item init"> <a href="/departments/rochester-land-bank-corporation/rochester-land-bank-corporation" class="nav-link nav-link--departments-rochester-land-bank-corporation-rochester-land-bank-corporation" data-drupal-link-system-path="node/4026">Rochester Land Bank Corportation</a> </li> <li class="dropdown-item init"> <a href="/departments/neighborhood-and-business-development/code-inspection-and-enforcement" class="nav-link nav-link--departments-neighborhood-and-business-development-code-inspection-and-enforcement" data-drupal-link-system-path="node/1791">Code Enforcement</a> </li> <li class="dropdown-item init"> <a href="/departments/neighborhood-and-business-development/rochester-housing-quality-task-force" class="nav-link nav-link--departments-neighborhood-and-business-development-rochester-housing-quality-task-force" data-drupal-link-system-path="node/4786">Housing Quality Task Force</a> </li> </ul> </li> <li class="dropdown-item menu-item--expanded active dropdown init"> <a href="" class="level-up" tabindex="-1"></a> <a href="" class="nav-link active dropdown-toggle-main nav-link-" aria-haspopup="true" aria-expanded="false"><i class="fas fa-ambulance" aria-hidden="true"></i> <span class="link-text">Public Safety</span></a> <a href="" class="dropdown-toggle" data-bs-toggle="dropdown" tabindex="-1"></a> <ul class="dropdown-menu level-2"> <li class="dropdown-item init"> <a href="/departments/rochester-police-department" class="nav-link nav-link--departments-rochester-police-department" data-drupal-link-system-path="node/101">Rochester Police Department</a> </li> <li class="dropdown-item init"> <a href="/departments/rochester-fire-department" class="nav-link nav-link--departments-rochester-fire-department" data-drupal-link-system-path="node/21">Rochester Fire Department</a> </li> <li class="dropdown-item init"> <a href="/departments/emergency-communications-department" class="nav-link nav-link--departments-emergency-communications-department" data-drupal-link-system-path="node/91">Emergency Communications & 911</a> </li> <li class="dropdown-item active init"> <a href="/departments/emergency-communications-department/311-click-or-call-connect" class="nav-link active nav-link--departments-emergency-communications-department-311-click-or-call-connect is-active" data-drupal-link-system-path="node/2431" aria-current="page">311 Live</a> </li> <li class="dropdown-item init"> <a href="/departments/emergency-management/city-rochester-emergency-response-alert-sign" class="nav-link nav-link--departments-emergency-management-city-rochester-emergency-response-alert-sign" data-drupal-link-system-path="node/2766">Sign Up for Emergency Alerts</a> </li> </ul> </li> <li class="dropdown-item menu-item--expanded dropdown init"> <a href="" class="level-up" tabindex="-1"></a> <a href="" class="nav-link dropdown-toggle-main nav-link-" aria-haspopup="true" aria-expanded="false"><i class="fas fa-briefcase" aria-hidden="true"></i> <span class="link-text">Jobs</span></a> <a href="" class="dropdown-toggle" data-bs-toggle="dropdown" tabindex="-1"></a> <ul class="dropdown-menu level-2"> <li class="dropdown-item init"> <a href="/departments/department-human-resource-management/jobs" class="nav-link nav-link--departments-department-human-resource-management-jobs" data-drupal-link-system-path="node/2216">Work in Rochester</a> </li> <li class="dropdown-item init"> <a href="https://www.governmentjobs.com/careers/cityofrochester" class="nav-link nav-link-https--wwwgovernmentjobscom-careers-cityofrochester">Current Job Openings</a> </li> <li class="dropdown-item init"> <a href="/departments/department-human-resource-management/roc-city-fellows-program" class="nav-link nav-link--departments-department-human-resource-management-roc-city-fellows-program" data-drupal-link-system-path="node/1451">Internships</a> </li> </ul> </li> <li class="dropdown-item menu-item--expanded dropdown init"> <a href="/departments/department-recreation-and-human-services/recreation" class="level-up" tabindex="-1" data-drupal-link-system-path="node/1186"></a> <a href="/departments/department-recreation-and-human-services/recreation" class="nav-link dropdown-toggle-main nav-link--departments-department-recreation-and-human-services-recreation" aria-haspopup="true" aria-expanded="false" data-drupal-link-system-path="node/1186"><i class="fa fa-skiing-nordic" aria-hidden="true"></i> <span class="link-text">Recreation</span></a> <a href="/departments/department-recreation-and-human-services/recreation" class="dropdown-toggle" data-bs-toggle="dropdown" tabindex="-1" data-drupal-link-system-path="node/1186"></a> <ul class="dropdown-menu level-2"> <li class="dropdown-item init"> <a href="/aquatics-swimming-programs-pools-spray-parks-beaches" class="nav-link nav-link--aquatics-swimming-programs-pools-spray-parks-beaches" data-drupal-link-system-path="node/6996">Aquatics</a> </li> <li class="dropdown-item init"> <a href="/departments/department-recreation-and-human-services/athletics-and-sports-leagues" class="nav-link nav-link--departments-department-recreation-and-human-services-athletics-and-sports-leagues" data-drupal-link-system-path="node/4326">Athletics</a> </li> <li class="dropdown-item init"> <a href="/departments/department-recreation-and-human-services/ice-skating-rochester" class="nav-link nav-link--departments-department-recreation-and-human-services-ice-skating-rochester" data-drupal-link-system-path="node/3196">Ice Skating</a> </li> <li class="dropdown-item init"> <a href="/departments/department-recreation-and-human-services/r-centers-rochesters-community-centers" class="nav-link nav-link--departments-department-recreation-and-human-services-r-centers-rochesters-community-centers" data-drupal-link-system-path="node/2606">R-Centers</a> </li> <li class="dropdown-item init"> <a href="/departments/department-recreation-and-human-services/youth-services" class="nav-link nav-link--departments-department-recreation-and-human-services-youth-services" data-drupal-link-system-path="node/696">Youth Services</a> </li> </ul> </li> <li class="dropdown-item init"> <a href="/services" class="nav-link nav-link--services" data-drupal-link-system-path="node/3486"><i class="fa fa-hand-holding" aria-hidden="true"></i> <span class="link-text">Services</span></a> </li> <li class="dropdown-item init"> <a href="/events" class="nav-link nav-link--events" data-drupal-link-system-path="events"><i class="far fa-calendar-alt" aria-hidden="true"></i> <span class="link-text">Events</span></a> </li> <li class="dropdown-item init"> <a href="/departments/des/active-transportation-plan" class="nav-link nav-link--departments-des-active-transportation-plan"><i class="fas fa-train" aria-hidden="true"></i> <span class="link-text">Transportation</span></a> </li> <li class="dropdown-item init"> <a href="/departments/neighborhood-and-business-development/neighborhood-service-centers-nsc" class="nav-link nav-link--departments-neighborhood-and-business-development-neighborhood-service-centers-nsc" data-drupal-link-system-path="node/6856"><i class="fas fa-building" aria-hidden="true"></i> <span class="link-text">Neighborhood Service Centers</span></a> </li> <div class="callout-container d-none d-lg-block" tabindex="-1"> <div class="field field--name-field-provus-menu-callout-image field--type-entity-reference field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/styles/large/public/2024-06/0502132CB189-X3.jpg?itok=D0JaXmtl" width="480" height="318" alt="Photo of a sign that says "South Clinton Ave."" class="image-style-large" /> </div> <div class="field field--name-field-provus-menu-callout-link field--type-link field--label-hidden field__item"><a href="/departments/neighborhood-and-business-development/neighborhood-service-centers-nsc">Find a Neighborhood Service Center near you!</a></div> </div> </ul> </li> <li class="nav-item menu-item--expanded dropdown init"> <a href="/business" class="level-up" tabindex="-1"></a> <a href="/business" class="nav-link dropdown-toggle-main nav-link--business" aria-haspopup="true" aria-expanded="false">Doing Business</a> <a href="/business" class="dropdown-toggle" data-bs-toggle="dropdown" tabindex="-1"></a> <ul class="dropdown-cor-menu level-1 "> <li class="dropdown-item menu-item--expanded dropdown init"> <a href="/permits-and-licenses" class="level-up" tabindex="-1" data-drupal-link-system-path="node/4741"></a> <a href="/permits-and-licenses" class="nav-link dropdown-toggle-main nav-link--permits-and-licenses" aria-haspopup="true" aria-expanded="false" data-drupal-link-system-path="node/4741"><i class="fas fa-certificate" aria-hidden="true"></i> <span class="link-text">Permits & Licenses</span></a> <a href="/permits-and-licenses" class="dropdown-toggle" data-bs-toggle="dropdown" tabindex="-1" data-drupal-link-system-path="node/4741"></a> <ul class="dropdown-menu level-2"> <li class="dropdown-item init"> <a href="/departments/neighborhood-and-business-development/zoning-code" class="nav-link nav-link--departments-neighborhood-and-business-development-zoning-code" data-drupal-link-system-path="node/4911">Zoning Compliance</a> </li> <li class="dropdown-item init"> <a href="/departments/neighborhood-and-business-development/business-permits" class="nav-link nav-link--departments-neighborhood-and-business-development-business-permits" data-drupal-link-system-path="node/3531">Business Permits & Licenses</a> </li> <li class="dropdown-item init"> <a href="/departments/neighborhood-and-business-development/building-permit-information-and-fees" class="nav-link nav-link--departments-neighborhood-and-business-development-building-permit-information-and-fees" data-drupal-link-system-path="node/3051">Building and Trade Permits</a> </li> <li class="dropdown-item init"> <a href="/departments/neighborhood-and-business-development/licensed-trades" class="nav-link nav-link--departments-neighborhood-and-business-development-licensed-trades" data-drupal-link-system-path="node/3791">Professional or Trade Licenses</a> </li> <li class="dropdown-item init"> <a href="/departments/department-environmental-services/right-way-permit-online-application" class="nav-link nav-link--departments-department-environmental-services-right-way-permit-online-application" data-drupal-link-system-path="node/3041">Right of Way Permits</a> </li> <li class="dropdown-item init"> <a href="/permits-and-licenses" class="nav-link nav-link--permits-and-licenses" data-drupal-link-system-path="node/4741">See All</a> </li> </ul> </li> <li class="dropdown-item init"> <a href="/services" class="nav-link nav-link--services" data-drupal-link-system-path="node/3486"><i class="fa fa-hand-holding" aria-hidden="true"></i> <span class="link-text">Services</span></a> </li> <li class="dropdown-item init"> <a href="/departments/neighborhood-and-business-development/business-services-city-state-and-federal-programs" class="nav-link nav-link--departments-neighborhood-and-business-development-business-services-city-state-and-federal-programs" data-drupal-link-system-path="node/1206"><i class="fa fa-store-alt" aria-hidden="true"></i> <span class="link-text">Opening a Business</span></a> </li> <li class="dropdown-item init"> <a href="/meetings" class="nav-link nav-link--meetings" data-drupal-link-system-path="meetings"><i class="fas fa-gavel" aria-hidden="true"></i> <span class="link-text">Public Meetings</span></a> </li> <li class="dropdown-item init"> <a href="/departments/finance-department/vendor-information" class="nav-link nav-link--departments-finance-department-vendor-information" data-drupal-link-system-path="node/1071"><i class="fa fa-store" aria-hidden="true"></i> <span class="link-text">Become a City Vendor</span></a> </li> <li class="dropdown-item init"> <a href="/departments/neighborhood-and-business-development/zoning-code" class="nav-link nav-link--departments-neighborhood-and-business-development-zoning-code" data-drupal-link-system-path="node/4911"><i class="fa fa-landmark" aria-hidden="true"></i> <span class="link-text">Zoning</span></a> </li> <li class="dropdown-item init"> <a href="/departments/finance-department/contracts-bids-and-rfps" class="nav-link nav-link--departments-finance-department-contracts-bids-and-rfps" data-drupal-link-system-path="node/1591"><i class="fa fa-file-contract" aria-hidden="true"></i> <span class="link-text">Contracts, Bids & RFPs</span></a> </li> <li class="dropdown-item init"> <a href="/departments/finance-department/minority-and-women-owned-business-enterprises-mwbe" class="nav-link nav-link--departments-finance-department-minority-and-women-owned-business-enterprises-mwbe" data-drupal-link-system-path="node/4011"><i class="far fa-building" aria-hidden="true"></i> <span class="link-text">Minority and Women-Owned Business Enterprises</span></a> </li> <div class="callout-container d-none d-lg-block" tabindex="-1"> <div class="field field--name-field-provus-menu-callout-image field--type-entity-reference field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/styles/large/public/2024-06/GettyImages-1317988317.jpg?itok=cnAZnSsW" width="480" height="320" alt="Photo of a sign at a business that says "We Are Open."" class="image-style-large" /> </div> <div class="field field--name-field-provus-menu-callout-link field--type-link field--label-hidden field__item"><a href="/departments/neighborhood-and-business-development/business-services-city-state-and-federal-programs">Programs to help you grow your business!</a></div> </div> </ul> </li> <li class="nav-item menu-item--expanded dropdown init"> <a href="" class="level-up" tabindex="-1"></a> <a href="" class="nav-link dropdown-toggle-main nav-link-" aria-haspopup="true" aria-expanded="false">Experience Rochester</a> <a href="" class="dropdown-toggle" data-bs-toggle="dropdown" tabindex="-1"></a> <ul class="dropdown-cor-menu level-1 "> <li class="dropdown-item init"> <a href="/events" class="nav-link nav-link--events" data-drupal-link-system-path="events"><i class="far fa-calendar-alt" aria-hidden="true"></i> <span class="link-text">Events</span></a> </li> <li class="dropdown-item init"> <a href="https://www.visitrochester.com" class="nav-link nav-link-https--wwwvisitrochestercom"><i class="fa icon-visit-rochester" aria-hidden="true"></i> <span class="link-text">Visit Rochester</span></a> </li> <li class="dropdown-item init"> <a href="/departments/neighborhood-and-business-development/city-neighborhoods-housing-more" class="nav-link nav-link--departments-neighborhood-and-business-development-city-neighborhoods-housing-more" data-drupal-link-system-path="node/1161"><i class="fa fa-city" aria-hidden="true"></i> <span class="link-text">Neighborhoods</span></a> </li> <li class="dropdown-item init"> <a href="/departments/department-environmental-services/parks" class="nav-link nav-link--departments-department-environmental-services-parks" data-drupal-link-system-path="node/3156"><i class="fas fa-tree" aria-hidden="true"></i> <span class="link-text">Parks</span></a> </li> <li class="dropdown-item menu-item--expanded dropdown init"> <a href="/departments/planning/arts-initiatives-and-public-art" class="level-up" tabindex="-1" data-drupal-link-system-path="node/711"></a> <a href="/departments/planning/arts-initiatives-and-public-art" class="nav-link dropdown-toggle-main nav-link--departments-planning-arts-initiatives-and-public-art" aria-haspopup="true" aria-expanded="false" data-drupal-link-system-path="node/711"><i class="fas fa-paint-brush" aria-hidden="true"></i> <span class="link-text">Arts, Culture, & Entertainment</span></a> <a href="/departments/planning/arts-initiatives-and-public-art" class="dropdown-toggle" data-bs-toggle="dropdown" tabindex="-1" data-drupal-link-system-path="node/711"></a> <ul class="dropdown-menu level-2"> <li class="dropdown-item init"> <a href="/departments/department-recreation-and-human-services-drhs/public-market" class="nav-link nav-link--departments-department-recreation-and-human-services-drhs-public-market" data-drupal-link-system-path="node/5681">Public Market</a> </li> </ul> </li> <li class="dropdown-item init"> <a href="https://www.elocallink.tv/m/v/Redesign4/?pid=w5w6x9A7x41&fp=nyroch24_weare_rev_iwd&check_logged_in=1" class="nav-link nav-link-https--wwwelocallinktv-m-v-redesign4-pidw5w6x9a7x41fpnyroch24-weare-rev-iwdcheck-logged-in1"><i class="fab fa-youtube" aria-hidden="true"></i> <span class="link-text">Community Videos</span></a> </li> <div class="callout-container d-none d-lg-block" tabindex="-1"> <div class="field field--name-field-provus-menu-callout-image field--type-entity-reference field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/styles/large/public/2024-06/RPO_Parcel5-8-X3.jpg?itok=XjBCRBjF" width="480" height="320" alt="Photo of RPO conductor during a performance at Parcel 5." class="image-style-large" /> </div> <div class="field field--name-field-provus-menu-callout-link field--type-link field--label-hidden field__item"><a href="/events">Find an event near you!</a></div> </div> </ul> </li> <li class="nav-item menu-item--expanded dropdown init"> <a href="" class="level-up" tabindex="-1"></a> <a href="" class="nav-link dropdown-toggle-main nav-link-" aria-haspopup="true" aria-expanded="false">Government</a> <a href="" class="dropdown-toggle" data-bs-toggle="dropdown" tabindex="-1"></a> <ul class="dropdown-cor-menu level-1 "> <li class="dropdown-item menu-item--expanded dropdown init"> <a href="/departments/mayors-office" class="level-up" tabindex="-1" data-drupal-link-system-path="node/6"></a> <a href="/departments/mayors-office" class="nav-link dropdown-toggle-main nav-link--departments-mayors-office" aria-haspopup="true" aria-expanded="false" data-drupal-link-system-path="node/6"><i class="fa fa-flag-usa" aria-hidden="true"></i> <span class="link-text">Mayor's Office</span></a> <a 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id="main-wrapper" class="layout-main-wrapper clearfix mb-64"> <div id="main" class="px-32"> <div class="container-xl px-0"> <div id="block-rochester-breadcrumbs" class="system-breadcrumb-block block block-system block-system-breadcrumb-block"> <div class="content"> <nav role="navigation" aria-label="breadcrumb"> <ol class="breadcrumb"> <li class="breadcrumb-item p-2"> <a href="/">Home</a> </li> <li class="divider p-2" aria-hidden="true">/</li> <li class="breadcrumb-item p-2"> <a href="/departments">Departments</a> </li> <li class="divider p-2" aria-hidden="true">/</li> <li class="breadcrumb-item p-2"> <a href="/departments/emergency-communications-department">Emergency Communications Department</a> </li> <li class="divider p-2" aria-hidden="true">/</li> <li class="breadcrumb-item p-2 active" aria-current="page"> 311: Click or Call To Connect </li> </ol> </nav> </div> </div> </div> <div class="cor-narrow-column"> <div class="row row-offcanvas row-offcanvas-left clearfix"> <main class="main-content col order-last" id="content" role="main"> <section class="section"> <a id="main-content" tabindex="-1"></a> <div class="title-container"> </div> <div id="block-rochester-content" class="system-main-block block block-system block-system-main-block"> <div class="content"> <article class="node node--type-provus-basic-page node--promoted node--view-mode-full clearfix"> <header> </header> <div class="node__content clearfix container-xl px-0"> <h1 class="node__title py-9 my-0"> <span class="field field--name-title field--type-string field--label-hidden">311: Click or Call to Connect</span> </h1> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><div><div class="container-fluid"><div class="row"><p class="text-align-center"> </p><a href="https://rochester.portal.us.empro.verintcloudservices.com/site/rochester/home"><article class="align-center media media--type-image media--view-mode-wysiwyg-medium"> <div class="field field--name-field-media-image field--type-image field--label-visually_hidden"> <div class="field__label visually-hidden">Image</div> <div class="field__item"> <img loading="lazy" src="/sites/default/files/styles/large/public/2024-06/311-Live.png?itok=dfgV0N3I" width="480" height="248" alt="311 Live Click or Call to Connect" class="image-style-large"> </div> </div> </article> </a></div></div><p class="text-align-center"><strong>Dial </strong><a href="tel:311"><strong>311</strong></a><strong> or </strong><a href="tel:585-428-5990 "><strong>585-428-5990 </strong></a><br><strong>or click:</strong></p><a href="https://rochester.portal.us.empro.verintcloudservices.com/site/rochester/home"><article class="align-center media media--type-image media--view-mode-wysiwyg-small"> <div class="field field--name-field-media-image field--type-image field--label-visually_hidden"> <div class="field__label visually-hidden">Image</div> <div class="field__item"> <img loading="lazy" src="/sites/default/files/styles/medium/public/2024-06/311-Live-Web-Button-2024.png?itok=N8v0-km9" width="220" height="63" alt="Button graphic for 311 Live" class="image-style-medium"> </div> </div> </article> </a><p class="text-align-center"> </p><hr><h2>What is 311?</h2><p>311 is a resource for residents, businesses, and visitors to get information, request services, and report problems within the City of Rochester. From getting library hours, requesting trash pick or street repairs, and report problems like potholes or graffiti. 311 is ready to help.  You can reach us by calling 311 or visiting our 311 Live site.</p><h2>How to reach us?</h2><p>Within the Rochester city limits area, you can dial <a href="https://rochester.portal.us.empro.verintcloudservices.com/site/rochester/home"><strong>311</strong></a>. People reporting issues within the City of Rochester but are calling outside the Rochester city limits can reach a 311 customer service representative by calling <a href="tel:585-428-599"><strong>585-428-5990</strong></a>.  We are open Monday–Friday 7 a.m. - 9 p.m. and Saturday and Sunday 9 a.m. - 5:00 p.m. We are open every day except New Year's Day, Thanksgiving and Christmas. </p><p>For 24/7 access to submit requests and report problems, use our <a href="https://rochester.portal.us.empro.verintcloudservices.com/site/rochester/home">311 Live Portal</a></p><h2>When do I use 311, and when do I use 911?</h2><p>The 911 service is for emergencies, such as house fires and crimes in progress that require an immediate response by police, fire crews, or an ambulance. For all other city services, dial 311.</p><h2>Will 311 operators be able to respond in other languages?</h2><p>If you speak a language that our 311 staff can not, don't worry.  We value your communication and a third-party translation service will join the call to ensure you are understood and, your needs are met.</p><h2>Will 311 Agents be able to respond to calls from hearing-impaired individuals?</h2><p>We suggest these individuals use <a href="http://https://nyrelay.com/">NYS Relay</a> to reach us. NYS Relay can be reached by dialing 711.</p><h2>Your voice, your neighborhood!</h2><article class="align-right media media--type-image media--view-mode-wysiwyg-medium"> <div class="field field--name-field-media-image field--type-image field--label-visually_hidden"> <div class="field__label visually-hidden">Image</div> <div class="field__item"> <img loading="lazy" src="/sites/default/files/styles/large/public/2024-11/3_0.jpg?itok=Av-zUdrx" width="478" height="480" alt="A web graphic for an NSC survey." class="image-style-large"> </div> </div> </article> <p>Tell us how the <a href="/departments/neighborhood-and-business-development/neighborhood-service-centers-nsc" data-entity-type="node" data-entity-uuid="4933de81-feb7-4401-a9fe-911e418b8c09" data-entity-substitution="canonical" title="Neighborhood Service Centers (NSC)">Neighborhood Service Centers</a> can better serve you and your community:</p><p><a class="btn btn-primary" href="https://urldefense.com/v3/__https:/www.research.net/r/VNBKM8M__;!!Ky_EEBO7uzqqD3I!6WGaPL3gtBK6CQ_HPRdhFImoN0YH3fiF8u3HOIiwlR9CDLEyRlaW-pecFCPWZKNwxIm39sXpHwOHL9n6YDxVZxM88Fj96RGvb2Nxww$">Complete our survey!</a></p><p><a class="btn btn-primary" href="https://urldefense.com/v3/__https:/www.research.net/r/VNBKM8M?lang=es__;!!Ky_EEBO7uzqqD3I!6WGaPL3gtBK6CQ_HPRdhFImoN0YH3fiF8u3HOIiwlR9CDLEyRlaW-pecFCPWZKNwxIm39sXpHwOHL9n6YDxVZxM88Fj96RGBoUFdtQ$"><span>¡Completa nuestra encuesta!</span></a></p></div></div> </div> </article> </div> </div> </section> </main> </div> </div> </div> </div> <div class="featured-bottom"> <aside class="container-xl px-xl-0 clearfix" role="complementary" aria-label="Featured bottom section"> <section class="region region-featured-bottom"> <div class="views-element-container views-blockrelated-contacts-block-1 block block-views block-views-blockrelated-contacts-block-1" id="block-rochester-views-block-related-contacts-block-1"> <div class="content"> <div><div class="view view-related-contacts view-id-related_contacts view-display-id-block_1 js-view-dom-id-95a7fe40045116ea71a979222ccf8a20d2a4fe6c7c444e5f7a3e7629e39927f6"> <div class="view-content row"> <div class="views-row"> <article class="node node--type-provus-person node--promoted node--view-mode-related-contact clearfix"> <div class="person-contact-info" aria-labelledby="person-contact-info"> <h2 class="visually-hidden" id="person-contact-info">Contact Information Section</h2> <div class="contact-banner container-xl px-xl-0"> <div class="contact-banner-inner"> <div class="row"> <div class="col-lg-8 content-banner-content"> <div class="content-banner-content-inner"> <h3 class="contact-title">Submit Feedback</h3> <p>Let us know about your City of Rochester website experience by <a href="/form/feedback">filling out our feedback form here</a>. Didn't find what you were looking for? <a href="/contact-us">Visit our Contact Us page</a> and connect with someone who can help.</p> </div> </div> <div class="col-lg-4 content-banner-content-details"> <div class="eyebrow">Contact:</div> <div class="name"><span class="field field--name-title field--type-string field--label-hidden">311 Contact</span> </div> <ul class="contact-information"> <li class="phone"> <div class="field field--name-field-provus-telephone field--type-telephone field--label-hidden field__item"><a href="tel:585-428-5990">585-428-5990</a></div> </li> <li class="email"><a href="mailto:info@cityofrochester.gov" aria-label="Send an email to 311 Contact">Email</a></li> </ul> </div> </div> </div> </div> </div> </article> </div> </div> </div> </div> </div> </div> <div class="views-element-container views-blockrelated-contents-block-1 block block-views block-views-blockrelated-contents-block-1" id="block-rochester-views-block-related-contents-block-1"> <div class="wrapper"> <div class="container-xl px-xl-0"> <h2>You may also like</h2> <div class="content"> <div><div class="view view-related-contents view-id-related_contents view-display-id-block_1 js-view-dom-id-e8de16f6c34c18043103e719f832a03b7e01d957e052a18d338beb4dd3b6b7b8"> <div class="view-content row"> <div id="views-bootstrap-related-contents-block-1" class="grid views-view-grid"> <div class="row g-4"> <div class="col-sm-12 col-md-4"> <div class="node node--type-provus-basic-page node--promoted node--view-mode-provus-card-basic card-wrapper provus-card-basic"> <a href="/departments/city-council/city-council-duties" rel="bookmark"> <div class="card"> <div class="card-img-top"> <div class="field field--name-field-provus-media-image field--type-entity-reference field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/styles/provus_card_basic/public/migrated/assets-0-117-8589934986-8589935084-a888fc80-676b-4349-b3da-a8703e7e6a26.jpeg-n-83.jpg?h=9c319102&itok=EOh-f6wZ" width="680" height="522" alt="City Council Chambers" class="image-style-provus-card-basic" /> </div> </div> <div class="card-body"> <h3 class="card-title"> <span class="field field--name-title field--type-string field--label-hidden">City Council Duties</span> </h3> <div class="card-text"> <div class="clearfix text-formatted field field--name-field-provus-summary field--type-text-long field--label-hidden field__item"> <p>One of Council's main duties is the enactment of the City's annual budget. 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