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The quality and accuracy of machine translation can vary significantly from one text to another. Read the page in original English <a onclick="goToLanguage('en')">here</a>.</div> <script type="text/javascript">/*<![CDATA[*/ // Determine if machine translation message should be shown function displayMachineTranslationMessage() { // Show if Italian, excluding certain pages if (thisSiteLanguage == 'it' && !document.querySelector('.columbia-page-home')) { document.querySelector('#machine-translation-message').style.display = null; } } displayMachineTranslationMessage();/*]]>*/</script> </div> <div class="mt-content-side"></div> <div id="mt-toc-container" data-title="Table of contents" data-collapsed="true"> <button class="mt-toggle mt-summary-toggle ui-button-icon mt-toggle-expand">Table of contents</button> <div class="mt-toc-content mt-collapsible-section mt-toc-hide"> <ol><li><a href="#Featured_articles" rel="internal">Featured articles</a></li><li><a href="#General" rel="internal">General</a></li><li><a href="#Get_started" rel="internal">Get started</a></li><li><a href="#Marketing" rel="internal">Marketing</a></li><li><a href="#WorldCat_Insights" rel="internal">WorldCat Insights</a></li><li><a href="#WorldCat.org_Item_Details_screen" rel="internal">WorldCat.org Item Details screen</a></li><li><a href="#WorldCat.org_Search" rel="internal">WorldCat.org Search</a></li><li><a href="#Article_type:_FAQ" rel="internal">Article type: FAQ</a></li><li><a href="#Article_type:_Troubleshooting" rel="internal">Article type: Troubleshooting</a></li></ol> </div> </div> <div id="page-top"> <div id="topic"> <div id="pageText"> <div class="mt-page-summary"><div class="mt-page-overview">Find frequently asked questions (FAQ) and troubleshooting steps (Troubleshooting).</div></div> <p><span class="mt-icon-megaphone"> <strong>Featured Troubleshooting articles:</strong> <a title="Featured WorldCat.org Troubleshooting articles" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Featured_WorldCat-org_Troubleshooting_articles" rel="internal">WorldCat.org featured articles</a></span></p> <p> </p> <div id="mt-guide-tabs" class="noindex" data-ga-action="Guide tabs"><div class="mt-guide-tabs-container mt-tabs" data-page-id="13404" data-tabs-configuration-key="mindtouch#idf.guideTabs"><ul class="mt-guide-tabs-selectors"><li class="mt-guide-tab ui-state-default " data-guid="55aab477-7182-6174-0fc2-025759d37a4f" data-template-path="MindTouch/IDF3/Views/Tag_directory" data-template-title="All"><a href="#55aab477-7182-6174-0fc2-025759d37a4f" class="mt-guide-tab-link mt-no-scroll" data-ga-label="Tab Tag_directory 1">All</a></li><li class="mt-guide-tab ui-state-default " data-guid="0696c839-b288-88db-8ed1-c9476b9bac65" data-template-path="MindTouch/IDF3/Views/Classification" data-template-title="FAQ" data-settings="{"classification":"article","type":"howto"}"><a href="#0696c839-b288-88db-8ed1-c9476b9bac65" class="mt-guide-tab-link mt-no-scroll" data-ga-label="Tab Classification 2">FAQ</a></li><li class="mt-guide-tab ui-state-default " data-guid="5ef5bfd1-9cc8-5f2f-1916-c42813f28415" data-template-path="MindTouch/IDF3/Views/Classification" data-template-title="Troubleshooting" data-settings="{"classification":"article","type":"reference"}"><a href="#5ef5bfd1-9cc8-5f2f-1916-c42813f28415" class="mt-guide-tab-link mt-no-scroll" data-ga-label="Tab Classification 3">Troubleshooting</a></li></ul><div id="55aab477-7182-6174-0fc2-025759d37a4f" class="mt-guide-content"><div class="noindex"><ul class="mt-tag-directory-listings mt-guide-listings"><li class="mt-listing-no-break mt-tag-name-featured-articles mt-tags-single"><span id="Featured_articles"></span><h5>Featured articles</h5><ul class="mt-listings-simple"><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Featured_WorldCat-org_Troubleshooting_articles" title="Featured WorldCat.org Troubleshooting articles"><span class="mt-icon-article-topic"></span>Featured WorldCat.org Troubleshooting articles</a></li></ul></li><li class="mt-listing-no-break mt-tag-name-general"><span id="General"></span><h5>General</h5><ul class="mt-listings-simple"><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Can_I_buy_a_book_I_found_in_WorldCat.org_directly_from_OCLC%3F" title="Can I buy a book I found in WorldCat.org directly from OCLC?"><span class="mt-icon-article-howto"></span>Can I buy a book I found in WorldCat.org directly from OCLC?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Can_I_recover_a_deleted_WorldCat_list" title="Can I recover a deleted WorldCat list?"><span class="mt-icon-article-howto"></span>Can I recover a deleted WorldCat list?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Can_OCLC_provide_information_on_the_content_of_a_book_in_worldcat.org%3F" title="Can OCLC provide information on the content of a book in worldcat.org?"><span class="mt-icon-article-reference"></span>Can OCLC provide information on the content of a book in worldcat.org?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Does_OCLC_remove_bibliographic_records_from_WorldCat_if_they_do_not_have_attached_holdings" title="Does OCLC remove bibliographic records from WorldCat if they do not have attached holdings?"><span class="mt-icon-article-howto"></span>Does OCLC remove bibliographic records from WorldCat if they do not have attached holdings?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_can_I_change_the_email_address_on_my_WorldCat.org_account" title="How do I change the email address on my WorldCat.org account"><span class="mt-icon-article-howto"></span>How do I change the email address on my WorldCat.org account</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_do_I_remove_incorrect_Open_Access_links" title="How do I remove incorrect Open Access links?"><span class="mt-icon-article-howto"></span>How do I remove incorrect Open Access links?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_do_I_update_the_base_URL_for_my_institution" title="How do I update the base URL for my institution in WorldCat.org?"><span class="mt-icon-article-howto"></span>How do I update the base URL for my institution in WorldCat.org?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_do_we_update_the_information_found_in_the_WorldCat_Registry" title="How do we update the information found in the WorldCat Registry?"><span class="mt-icon-article-howto"></span>How do we update the information found in the WorldCat Registry?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/I_am_getting_an_error_You_are_not_authorized_to_access_User_Portal_for_library_name_You_are_logged_into_My_Account_in_the_United_States_Data_Center_Log_out_before_logging_into_another_institution" title="I'm getting an error "You are not authorized to access User Portal for (library name). You are logged into My Account in the United States Data Center. Log out before logging into another institution.""><span class="mt-icon-article-reference"></span>I'm getting an error "You are not authorized to access User Portal for (library name). You are logged into My Account in the United States Data Center. Log out before logging into another institution."</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/I_found_a_book_in_WorldCat.org_how_do_I_request_it_from_OCLC" title="Can I request a book I found in WorldCat.org directly from OCLC?"><span class="mt-icon-article-howto"></span>Can I request a book I found in WorldCat.org directly from OCLC?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/ILL_Button_in_WorldCat.org_going_to_the_incorrect_ILL_form" title="ILL Button in WorldCat.org going to the incorrect ILL form"><span class="mt-icon-article-reference"></span>ILL Button in WorldCat.org going to the incorrect ILL form</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Only_part_of_the_page_loads_when_visiting_WorldCat.org" title="Only part of the page loads when visiting WorldCat.org"><span class="mt-icon-article-reference"></span>Only part of the page loads when visiting WorldCat.org</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Where_does_a_cataloging-only_library_display_on_WorldCat.org" title="Where does a cataloging-only library display on WorldCat.org?"><span class="mt-icon-article-howto"></span>Where does a cataloging-only library display on WorldCat.org?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Which_OCLC_subscriptions_include_Web_Visibility" title="Which OCLC subscriptions include web visibility?"><span class="mt-icon-article-howto"></span>Which OCLC subscriptions include web visibility?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_arent_my_librarys_holdings_displaying_in_WorldCat_org" title="Why aren't my library's holdings displaying in WorldCat.org?"><span class="mt-icon-article-howto"></span>Why aren't my library's holdings displaying in WorldCat.org?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_can't_I_see_all_libraries_worldwide_that_own_a_title_in_WorldCat.org" title="Why can't I see all libraries worldwide that own a title in WorldCat.org?"><span class="mt-icon-article-howto"></span>Why can't I see all libraries worldwide that own a title in WorldCat.org?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_do_I_receive_%22A_system_error_occurred%22_message_when_submitting_an_ILL_Request" title="Why do I receive "A system error occurred" message when submitting an ILL Request?"><span class="mt-icon-article-reference"></span>Why do I receive "A system error occurred" message when submitting an ILL Request?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_Does_the_Location_in_WorldCat.org_Not_Match_My_IP_Address_Location" title="Why Does the Location in WorldCat.org Not Match My IP Address Location?"><span class="mt-icon-article-reference"></span>Why Does the Location in WorldCat.org Not Match My IP Address Location?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_does_WorldCat.org_require_cookies" title="Why does WorldCat.org require cookies?"><span class="mt-icon-article-howto"></span>Why does WorldCat.org require cookies?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_does_WorldCat.org_show_we_own_a_item_that_we_do_not_have%3F" title="Why does WorldCat.org show we own a item that we do not have?"><span class="mt-icon-article-howto"></span>Why does WorldCat.org show we own a item that we do not have?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_is_an_introduction_author_from_a_7xx_field_included_as_the_author_in_my_generated_citation" title="Why is an introduction author from a 7xx field included as the author in my generated citation?"><span class="mt-icon-article-howto"></span>Why is an introduction author from a 7xx field included as the author in my generated citation?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_is_the_new_Clicks_to_Library_reporting_lower_numbers_after_the_new_WorldCat.org" title="Why are the new WorldCat.org statistics reporting lower numbers than the previous Clicks to Library report?"><span class="mt-icon-article-howto"></span>Why are the new WorldCat.org statistics reporting lower numbers than the previous Clicks to Library report?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/WorldCat.org_will_not_allow_me_to_create_new_lists." title="WorldCat.org will not allow me to create new lists."><span class="mt-icon-article-reference"></span>WorldCat.org will not allow me to create new lists.</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/WorldCat_links_go_to_our_online_catalog_without_taking_the_search_string." title="WorldCat links go to our online catalog without taking the search string."><span class="mt-icon-article-howto"></span>WorldCat links go to our online catalog without taking the search string.</a></li></ul></li><li class="mt-listing-no-break mt-tag-name-get-started"><span id="Get_started"></span><h5>Get started</h5><ul class="mt-listings-simple"><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/%22Unable_to_process_your_request._Please_try_again.%22" title="Why do I receive the error "Unable to process your request. Please try again." when signing in to WorldCat.org?"><span class="mt-icon-article-reference"></span>Why do I receive the error "Unable to process your request. Please try again." when signing in to WorldCat.org?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_do_I_delete_my_account" title="How do I delete my Worldcat.org account?"><span class="mt-icon-article-howto"></span>How do I delete my Worldcat.org account?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_do_I_reset_my_WorldCat-org_password" title="How do I reset my WorldCat.org password?"><span class="mt-icon-article-howto"></span>How do I reset my WorldCat.org password?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/I_receive_the_error_The_requested_URL_was_rejected_when_trying_to_access_WorldCat_org" title="I receive the error "The requested URL was rejected" when trying to access WorldCat.org"><span class="mt-icon-article-reference"></span>I receive the error "The requested URL was rejected" when trying to access WorldCat.org</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/I_receive_the_error_You_do_not_have_permissions_to_access_WorldCat_org_when_signing_in_to_WorldCat_org_as_an_institutional_user" title="I receive the error, "You do not have permissions to access WorldCat.org" when signing in to WorldCat.org as an institutional user"><span class="mt-icon-article-reference"></span>I receive the error, "You do not have permissions to access WorldCat.org" when signing in to WorldCat.org as an institutional user</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_do_I_receive_the_error_Unable_to_find_your_institution_when_attempting_to_sign_in_to_WorldCat.org_as_an_Institutional_User" title="Why do I receive the error, "Unable to find your institution" when attempting to sign in to WorldCat.org as an Institutional User?"><span class="mt-icon-article-howto"></span>Why do I receive the error, "Unable to find your institution" when attempting to sign in to WorldCat.org as an Institutional User?</a></li></ul></li><li class="mt-listing-no-break mt-tag-name-marketing"><span id="Marketing"></span><h5>Marketing</h5><ul class="mt-listings-simple"><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Do_OCLC_libraries_have_to_make_their_holdings_available_via_WorldCat.org" title="Do OCLC libraries have to make their holdings available via WorldCat.org?"><span class="mt-icon-article-howto"></span>Do OCLC libraries have to make their holdings available via WorldCat.org?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Do_WorldCat.org_search_results_apply_the_FRBR_concept" title="Do WorldCat.org search results apply the FRBR concept?"><span class="mt-icon-article-howto"></span>Do WorldCat.org search results apply the FRBR concept?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/From_where_does_the_information_displayed_in_an_individual_library_listing_on_WorldCat.org_come" title="From where does the information displayed in an individual library listing on WorldCat.org come?"><span class="mt-icon-article-howto"></span>From where does the information displayed in an individual library listing on WorldCat.org come?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_can_I_request_the_rights_to_use_an_image_of_WorldCat.org_in_my_publication" title="How can I request the rights to use an image of WorldCat.org in my publication?"><span class="mt-icon-article-howto"></span>How can I request the rights to use an image of WorldCat.org in my publication?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_can_WorldCat.org_lead_to_an_increase_in_the_number_of_resource_sharing_requests_I_receive" title="How can WorldCat.org lead to an increase in the number of resource sharing requests I receive?"><span class="mt-icon-article-howto"></span>How can WorldCat.org lead to an increase in the number of resource sharing requests I receive?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/In_what_order_are_institutions_displayed_in_WorldCat.org_results%2C_and_how_is_that_order_determined" title="In what order are institutions displayed in WorldCat.org results, and how is that order determined?"><span class="mt-icon-article-howto"></span>In what order are institutions displayed in WorldCat.org results, and how is that order determined?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/What_is_the_difference_between_access_to_databases_such_as_the_GPO%2C_ArticleFirst%2C_Medline%2C_and_ERIC_on_WorldCat.org_and_in_WorldCat_Discovery" title="What is the difference between access to databases such as the GPO, ArticleFirst, Medline, and ERIC on WorldCat.org and in WorldCat Discovery?"><span class="mt-icon-article-howto"></span>What is the difference between access to databases such as the GPO, ArticleFirst, Medline, and ERIC on WorldCat.org and in WorldCat Discovery?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Which_Web_sites_are_currently_WorldCat_partners" title="Which Web sites are currently WorldCat partners?"><span class="mt-icon-article-howto"></span>Which Web sites are currently WorldCat partners?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_is_it_that_the_same_WorldCat_search_performed_on_WorldCat.org_and_then_on_FirstSearch_produces_different_results%3F" title="Why is it that the same WorldCat search performed on WorldCat.org and then on FirstSearch produces different results?"><span class="mt-icon-article-howto"></span>Why is it that the same WorldCat search performed on WorldCat.org and then on FirstSearch produces different results?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_should_my_library_continue_to_subscribe_to_FirstSearch_WorldCat_Discovery_if_my_users_can_search_the_entire_WorldCat_database_through_WorldCat.org" title="Why should my library continue to subscribe to FirstSearch/WorldCat Discovery if my users can search the entire WorldCat database through WorldCat.org?"><span class="mt-icon-article-howto"></span>Why should my library continue to subscribe to FirstSearch/WorldCat Discovery if my users can search the entire WorldCat database through WorldCat.org?</a></li></ul></li><li class="mt-listing-no-break mt-tag-name-worldcat-insights"><span id="WorldCat_Insights"></span><h5>WorldCat Insights</h5><ul class="mt-listings-simple"><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_is_WorldCat_Click_to_Library_Catalog_Statistics_comparable_to_WorldCat_Insights_Statistics%3F" title="How is WorldCat Click to Library Catalog Statistics comparable to WorldCat Insights Statistics?"><span class="mt-icon-article-howto"></span>How is WorldCat Click to Library Catalog Statistics comparable to WorldCat Insights Statistics?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/I_want_to_login_to_WorldCat.org_to_access_WorldCat.org_Insights_but_am_getting_an_error_message." title="I want to login to WorldCat.org to access WorldCat.org Insights but am getting an error message."><span class="mt-icon-article-reference"></span>I want to login to WorldCat.org to access WorldCat.org Insights but am getting an error message.</a></li></ul></li><li class="mt-listing-no-break mt-tag-name-worldcat.org-item-details-screen"><span id="WorldCat.org_Item_Details_screen"></span><h5>WorldCat.org Item Details screen</h5><ul class="mt-listings-simple"><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_can_an_Open_Access_link_be_displayed_prominently_in_worldcat.org" title="How can an Open Access link be displayed prominently in worldcat.org?"><span class="mt-icon-article-reference"></span>How can an Open Access link be displayed prominently in worldcat.org?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_can_I_print_a_WorldCat.org_page_to_a_printer" title="How can I print a WorldCat.org page to a printer?"><span class="mt-icon-article-howto"></span>How can I print a WorldCat.org page to a printer?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_can_I_see_details_of_an_item_held_by_a_specific_library" title="How can I see details of an item held by a specific library?"><span class="mt-icon-article-reference"></span>How can I see details of an item held by a specific library?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_can_I_see_the_call_number_for_an_item_in_WorldCat.org" title="How can I see the call number for an item in WorldCat.org?"><span class="mt-icon-article-howto"></span>How can I see the call number for an item in WorldCat.org?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_does_the_number_of_holdings_shown_on_an_item_in_WorldCat_org_not_match_the_number_of_libraries_displayed_in_the_All_Libraries_tab" title="Why does the number of holdings shown on an item in WorldCat.org not match the number of libraries displayed in the All Libraries tab?"><span class="mt-icon-article-howto"></span>Why does the number of holdings shown on an item in WorldCat.org not match the number of libraries displayed in the All Libraries tab?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_don't_maps_have_citations_in_WorldCat.org" title="Why is my generated citation blank in WorldCat.org?"><span class="mt-icon-article-howto"></span>Why is my generated citation blank in WorldCat.org?</a></li></ul></li><li class="mt-listing-no-break mt-tag-name-worldcat.org-search"><span id="WorldCat.org_Search"></span><h5>WorldCat.org Search</h5><ul class="mt-listings-simple"><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Can_a_user_link_from_WorldCat.org_directly_to_the_FirstSearch_service" title="Can a user link from WorldCat.org directly to the FirstSearch service?"><span class="mt-icon-article-howto"></span>Can a user link from WorldCat.org directly to the FirstSearch service?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_can_an_Open_Access_link_be_displayed_prominently_in_worldcat.org" title="How can an Open Access link be displayed prominently in worldcat.org?"><span class="mt-icon-article-reference"></span>How can an Open Access link be displayed prominently in worldcat.org?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_can_I_export_my_search_results_in_WorldCat.org" title="How can I export my search results in WorldCat.org?"><span class="mt-icon-article-reference"></span>How can I export my search results in WorldCat.org?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/In_WorldCat.org__what_is_the_sorting_order_of_the_search_results" title="In WorldCat.org what is the sorting order of the search results?"><span class="mt-icon-article-howto"></span>In WorldCat.org what is the sorting order of the search results?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Is_it_possible_to_generate_URLs_to_WorldCat.org_that_search_by_ISBN%2C_ISSN%2C_and_Title" title="Is it possible to generate URLs to WorldCat.org that search by ISBN, ISSN, and Title?"><span class="mt-icon-article-howto"></span>Is it possible to generate URLs to WorldCat.org that search by ISBN, ISSN, and Title?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/When_searching_on_WorldCat.org_I_am_seeing_an_error_that_says_%22Oops_something_went_wrong.%22" title="When searching on WorldCat.org I am seeing an error that says "Oops something went wrong.""><span class="mt-icon-article-reference"></span>When searching on WorldCat.org I am seeing an error that says "Oops something went wrong."</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_are_the_search_filters_showing_a_higher_number_of_results_than_the_number_of_search_results_in_WorldCat.org" title="Why are the search filters showing a higher number of results than the number of search results in WorldCat.org"><span class="mt-icon-article-howto"></span>Why are the search filters showing a higher number of results than the number of search results in WorldCat.org</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_can't_I_find_my_library_in_the_WorldCat_search%3F" title="Why can't I find my library in the WorldCat search?"><span class="mt-icon-article-reference"></span>Why can't I find my library in the WorldCat search?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_can't_I_see_all_libraries_worldwide_that_own_a_title_in_WorldCat.org" title="Why can't I see all libraries worldwide that own a title in WorldCat.org?"><span class="mt-icon-article-howto"></span>Why can't I see all libraries worldwide that own a title in WorldCat.org?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_do_I_not_see_my_librarys_branch_location_in_WorldCat.org" title="Why do I not see my library's branch location in WorldCat.org?"><span class="mt-icon-article-howto"></span>Why do I not see my library's branch location in WorldCat.org?</a></li><li><a rel="custom nofollow" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_is_the_distance_incorrect_from_my_relative_location_but_my_address_is_correct" title="The library that I am at does not appear first in the "Find a Copy at a Library" list"><span class="mt-icon-article-reference"></span>The library that I am at does not appear first in the "Find a Copy at a Library" list</a></li></ul></li></ul></div></div><div id="0696c839-b288-88db-8ed1-c9476b9bac65" class="mt-guide-content"><div class="noindex"><span id="Article_type:_FAQ"></span><h5 class="mt-classification-heading">Article type: FAQ</h5><ul class="mt-classification-listings mt-guide-listings"><li data-page-id="32963"><a title="Can a user link from WorldCat.org directly to the FirstSearch service?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Can_a_user_link_from_WorldCat.org_directly_to_the_FirstSearch_service" rel="internal"><span class="mt-icon-article-howto"></span>Can a user link from WorldCat.org directly to the FirstSearch service?</a><span class="mt-classification-overview"></span></li><li data-page-id="57728"><a title="Can I buy a book I found in WorldCat.org directly from OCLC?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Can_I_buy_a_book_I_found_in_WorldCat.org_directly_from_OCLC%3F" rel="internal"><span class="mt-icon-article-howto"></span>Can I buy a book I found in WorldCat.org directly from OCLC?</a><span class="mt-classification-overview"></span></li><li data-page-id="28379"><a title="Can I recover a deleted WorldCat list?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Can_I_recover_a_deleted_WorldCat_list" rel="internal"><span class="mt-icon-article-howto"></span>Can I recover a deleted WorldCat list?</a><span class="mt-classification-overview"></span></li><li data-page-id="32943"><a title="Do OCLC libraries have to make their holdings available via WorldCat.org?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Do_OCLC_libraries_have_to_make_their_holdings_available_via_WorldCat.org" rel="internal"><span class="mt-icon-article-howto"></span>Do OCLC libraries have to make their holdings available via WorldCat.org?</a><span class="mt-classification-overview"></span></li><li data-page-id="32957"><a title="Do WorldCat.org search results apply the FRBR concept?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Do_WorldCat.org_search_results_apply_the_FRBR_concept" rel="internal"><span class="mt-icon-article-howto"></span>Do WorldCat.org search results apply the FRBR concept?</a><span class="mt-classification-overview"></span></li><li data-page-id="36129"><a title="Does OCLC remove bibliographic records from WorldCat if they do not have attached holdings?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Does_OCLC_remove_bibliographic_records_from_WorldCat_if_they_do_not_have_attached_holdings" rel="internal"><span class="mt-icon-article-howto"></span>Does OCLC remove bibliographic records from WorldCat if they do not have attached holdings?</a><span class="mt-classification-overview"></span></li><li data-page-id="32955"><a title="From where does the information displayed in an individual library listing on WorldCat.org come?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/From_where_does_the_information_displayed_in_an_individual_library_listing_on_WorldCat.org_come" rel="internal"><span class="mt-icon-article-howto"></span>From where does the information displayed in an individual library listing on WorldCat.org come?</a><span class="mt-classification-overview"></span></li><li data-page-id="61004"><a title="How do I change the email address on my WorldCat.org account" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_can_I_change_the_email_address_on_my_WorldCat.org_account" rel="internal"><span class="mt-icon-article-howto"></span>How do I change the email address on my WorldCat.org account</a><span class="mt-classification-overview"></span></li><li data-page-id="46453"><a title="How can I print a WorldCat.org page to a printer?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_can_I_print_a_WorldCat.org_page_to_a_printer" rel="internal"><span class="mt-icon-article-howto"></span>How can I print a WorldCat.org page to a printer?</a><span class="mt-classification-overview"></span></li><li data-page-id="53941"><a title="How can I request the rights to use an image of WorldCat.org in my publication?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_can_I_request_the_rights_to_use_an_image_of_WorldCat.org_in_my_publication" rel="internal"><span class="mt-icon-article-howto"></span>How can I request the rights to use an image of WorldCat.org in my publication?</a><span class="mt-classification-overview"></span></li><li data-page-id="45521"><a title="How can I see the call number for an item in WorldCat.org?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_can_I_see_the_call_number_for_an_item_in_WorldCat.org" rel="internal"><span class="mt-icon-article-howto"></span>How can I see the call number for an item in WorldCat.org?</a><span class="mt-classification-overview"></span></li><li data-page-id="32951"><a title="How can WorldCat.org lead to an increase in the number of resource sharing requests I receive?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_can_WorldCat.org_lead_to_an_increase_in_the_number_of_resource_sharing_requests_I_receive" rel="internal"><span class="mt-icon-article-howto"></span>How can WorldCat.org lead to an increase in the number of resource sharing requests I receive?</a><span class="mt-classification-overview"></span></li><li data-page-id="13821"><a title="How do I delete my Worldcat.org account?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_do_I_delete_my_account" rel="internal"><span class="mt-icon-article-howto"></span>How do I delete my Worldcat.org account?</a><span class="mt-classification-overview"></span></li><li data-page-id="46543"><a title="How do I remove incorrect Open Access links?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_do_I_remove_incorrect_Open_Access_links" rel="internal"><span class="mt-icon-article-howto"></span>How do I remove incorrect Open Access links?</a><span class="mt-classification-overview"></span></li><li data-page-id="46876"><a title="How do I reset my WorldCat.org password?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_do_I_reset_my_WorldCat-org_password" rel="internal"><span class="mt-icon-article-howto"></span>How do I reset my WorldCat.org password?</a><span class="mt-classification-overview"></span></li><li data-page-id="17792"><a title="How do I update the base URL for my institution in WorldCat.org?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_do_I_update_the_base_URL_for_my_institution" rel="internal"><span class="mt-icon-article-howto"></span>How do I update the base URL for my institution in WorldCat.org?</a><span class="mt-classification-overview"></span></li><li data-page-id="21010"><a title="How do we update the information found in the WorldCat Registry?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_do_we_update_the_information_found_in_the_WorldCat_Registry" rel="internal"><span class="mt-icon-article-howto"></span>How do we update the information found in the WorldCat Registry?</a><span class="mt-classification-overview"></span></li><li data-page-id="60245"><a title="How is WorldCat Click to Library Catalog Statistics comparable to WorldCat Insights Statistics?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_is_WorldCat_Click_to_Library_Catalog_Statistics_comparable_to_WorldCat_Insights_Statistics%3F" rel="internal"><span class="mt-icon-article-howto"></span>How is WorldCat Click to Library Catalog Statistics comparable to WorldCat Insights Statistics?</a><span class="mt-classification-overview"></span></li><li data-page-id="16394"><a title="Can I request a book I found in WorldCat.org directly from OCLC?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/I_found_a_book_in_WorldCat.org_how_do_I_request_it_from_OCLC" rel="internal"><span class="mt-icon-article-howto"></span>Can I request a book I found in WorldCat.org directly from OCLC?</a><span class="mt-classification-overview"></span></li><li data-page-id="32956"><a title="In what order are institutions displayed in WorldCat.org results, and how is that order determined?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/In_what_order_are_institutions_displayed_in_WorldCat.org_results%2C_and_how_is_that_order_determined" rel="internal"><span class="mt-icon-article-howto"></span>In what order are institutions displayed in WorldCat.org results, and how is that order determined?</a><span class="mt-classification-overview"></span></li><li data-page-id="46113"><a title="In WorldCat.org what is the sorting order of the search results?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/In_WorldCat.org__what_is_the_sorting_order_of_the_search_results" rel="internal"><span class="mt-icon-article-howto"></span>In WorldCat.org what is the sorting order of the search results?</a><span class="mt-classification-overview"></span></li><li data-page-id="22929"><a title="Is it possible to generate URLs to WorldCat.org that search by ISBN, ISSN, and Title?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Is_it_possible_to_generate_URLs_to_WorldCat.org_that_search_by_ISBN%2C_ISSN%2C_and_Title" rel="internal"><span class="mt-icon-article-howto"></span>Is it possible to generate URLs to WorldCat.org that search by ISBN, ISSN, and Title?</a><span class="mt-classification-overview"></span></li><li data-page-id="32966"><a title="What is the difference between access to databases such as the GPO, ArticleFirst, Medline, and ERIC on WorldCat.org and in WorldCat Discovery?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/What_is_the_difference_between_access_to_databases_such_as_the_GPO%2C_ArticleFirst%2C_Medline%2C_and_ERIC_on_WorldCat.org_and_in_WorldCat_Discovery" rel="internal"><span class="mt-icon-article-howto"></span>What is the difference between access to databases such as the GPO, ArticleFirst, Medline, and ERIC on WorldCat.org and in WorldCat Discovery?</a><span class="mt-classification-overview"></span></li><li data-page-id="44565"><a title="Where does a cataloging-only library display on WorldCat.org?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Where_does_a_cataloging-only_library_display_on_WorldCat.org" rel="internal"><span class="mt-icon-article-howto"></span>Where does a cataloging-only library display on WorldCat.org?</a><span class="mt-classification-overview"></span></li><li data-page-id="59812"><a title="Which OCLC subscriptions include web visibility?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Which_OCLC_subscriptions_include_Web_Visibility" rel="internal"><span class="mt-icon-article-howto"></span>Which OCLC subscriptions include web visibility?</a><span class="mt-classification-overview"></span></li><li data-page-id="32967"><a title="Which Web sites are currently WorldCat partners?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Which_Web_sites_are_currently_WorldCat_partners" rel="internal"><span class="mt-icon-article-howto"></span>Which Web sites are currently WorldCat partners?</a><span class="mt-classification-overview"></span></li><li data-page-id="44438"><a title="Why are the search filters showing a higher number of results than the number of search results in WorldCat.org" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_are_the_search_filters_showing_a_higher_number_of_results_than_the_number_of_search_results_in_WorldCat.org" rel="internal"><span class="mt-icon-article-howto"></span>Why are the search filters showing a higher number of results than the number of search results in WorldCat.org</a><span class="mt-classification-overview"></span></li><li data-page-id="20905"><a title="Why aren't my library's holdings displaying in WorldCat.org?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_arent_my_librarys_holdings_displaying_in_WorldCat_org" rel="internal"><span class="mt-icon-article-howto"></span>Why aren't my library's holdings displaying in WorldCat.org?</a><span class="mt-classification-overview"></span></li><li data-page-id="50739"><a title="Why can't I see all libraries worldwide that own a title in WorldCat.org?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_can't_I_see_all_libraries_worldwide_that_own_a_title_in_WorldCat.org" rel="internal"><span class="mt-icon-article-howto"></span>Why can't I see all libraries worldwide that own a title in WorldCat.org?</a><span class="mt-classification-overview"></span></li><li data-page-id="45130"><a title="Why do I not see my library's branch location in WorldCat.org?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_do_I_not_see_my_librarys_branch_location_in_WorldCat.org" rel="internal"><span class="mt-icon-article-howto"></span>Why do I not see my library's branch location in WorldCat.org?</a><span class="mt-classification-overview"></span></li><li data-page-id="44520"><a title="Why do I receive the error, "Unable to find your institution" when attempting to sign in to WorldCat.org as an Institutional User?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_do_I_receive_the_error_Unable_to_find_your_institution_when_attempting_to_sign_in_to_WorldCat.org_as_an_Institutional_User" rel="internal"><span class="mt-icon-article-howto"></span>Why do I receive the error, "Unable to find your institution" when attempting to sign in to WorldCat.org as an Institutional User?</a><span class="mt-classification-overview"></span></li><li data-page-id="49941"><a title="Why does the number of holdings shown on an item in WorldCat.org not match the number of libraries displayed in the All Libraries tab?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_does_the_number_of_holdings_shown_on_an_item_in_WorldCat_org_not_match_the_number_of_libraries_displayed_in_the_All_Libraries_tab" rel="internal"><span class="mt-icon-article-howto"></span>Why does the number of holdings shown on an item in WorldCat.org not match the number of libraries displayed in the All Libraries tab?</a><span class="mt-classification-overview"></span></li><li data-page-id="41158"><a title="Why does WorldCat.org require cookies?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_does_WorldCat.org_require_cookies" rel="internal"><span class="mt-icon-article-howto"></span>Why does WorldCat.org require cookies?</a><span class="mt-classification-overview"></span></li><li data-page-id="46221"><a title="Why does WorldCat.org show we own a item that we do not have?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_does_WorldCat.org_show_we_own_a_item_that_we_do_not_have%3F" rel="internal"><span class="mt-icon-article-howto"></span>Why does WorldCat.org show we own a item that we do not have?</a><span class="mt-classification-overview"></span></li><li data-page-id="50575"><a title="Why is my generated citation blank in WorldCat.org?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_don't_maps_have_citations_in_WorldCat.org" rel="internal"><span class="mt-icon-article-howto"></span>Why is my generated citation blank in WorldCat.org?</a><span class="mt-classification-overview"></span></li><li data-page-id="56359"><a title="Why is an introduction author from a 7xx field included as the author in my generated citation?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_is_an_introduction_author_from_a_7xx_field_included_as_the_author_in_my_generated_citation" rel="internal"><span class="mt-icon-article-howto"></span>Why is an introduction author from a 7xx field included as the author in my generated citation?</a><span class="mt-classification-overview"></span></li><li data-page-id="32965"><a title="Why is it that the same WorldCat search performed on WorldCat.org and then on FirstSearch produces different results?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_is_it_that_the_same_WorldCat_search_performed_on_WorldCat.org_and_then_on_FirstSearch_produces_different_results%3F" rel="internal"><span class="mt-icon-article-howto"></span>Why is it that the same WorldCat search performed on WorldCat.org and then on FirstSearch produces different results?</a><span class="mt-classification-overview"></span></li><li data-page-id="49122"><a title="Why are the new WorldCat.org statistics reporting lower numbers than the previous Clicks to Library report?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_is_the_new_Clicks_to_Library_reporting_lower_numbers_after_the_new_WorldCat.org" rel="internal"><span class="mt-icon-article-howto"></span>Why are the new WorldCat.org statistics reporting lower numbers than the previous Clicks to Library report?</a><span class="mt-classification-overview"></span></li><li data-page-id="32947"><a title="Why should my library continue to subscribe to FirstSearch/WorldCat Discovery if my users can search the entire WorldCat database through WorldCat.org?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_should_my_library_continue_to_subscribe_to_FirstSearch_WorldCat_Discovery_if_my_users_can_search_the_entire_WorldCat_database_through_WorldCat.org" rel="internal"><span class="mt-icon-article-howto"></span>Why should my library continue to subscribe to FirstSearch/WorldCat Discovery if my users can search the entire WorldCat database through WorldCat.org?</a><span class="mt-classification-overview"></span></li><li data-page-id="49567"><a title="WorldCat links go to our online catalog without taking the search string." class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/WorldCat_links_go_to_our_online_catalog_without_taking_the_search_string." rel="internal"><span class="mt-icon-article-howto"></span>WorldCat links go to our online catalog without taking the search string.</a><span class="mt-classification-overview"></span></li></ul></div></div><div id="5ef5bfd1-9cc8-5f2f-1916-c42813f28415" class="mt-guide-content"><div class="noindex"><span id="Article_type:_Troubleshooting"></span><h5 class="mt-classification-heading">Article type: Troubleshooting</h5><ul class="mt-classification-listings mt-guide-listings"><li data-page-id="45164"><a title="Why do I receive the error "Unable to process your request. Please try again." when signing in to WorldCat.org?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/%22Unable_to_process_your_request._Please_try_again.%22" rel="internal"><span class="mt-icon-article-reference"></span>Why do I receive the error "Unable to process your request. Please try again." when signing in to WorldCat.org?</a><span class="mt-classification-overview"></span></li><li data-page-id="60818"><a title="Can OCLC provide information on the content of a book in worldcat.org?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Can_OCLC_provide_information_on_the_content_of_a_book_in_worldcat.org%3F" rel="internal"><span class="mt-icon-article-reference"></span>Can OCLC provide information on the content of a book in worldcat.org?</a><span class="mt-classification-overview"></span></li><li data-page-id="58382"><a title="How can an Open Access link be displayed prominently in worldcat.org?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_can_an_Open_Access_link_be_displayed_prominently_in_worldcat.org" rel="internal"><span class="mt-icon-article-reference"></span>How can an Open Access link be displayed prominently in worldcat.org?</a><span class="mt-classification-overview"></span></li><li data-page-id="22580"><a title="How can I export my search results in WorldCat.org?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_can_I_export_my_search_results_in_WorldCat.org" rel="internal"><span class="mt-icon-article-reference"></span>How can I export my search results in WorldCat.org?</a><span class="mt-classification-overview"></span></li><li data-page-id="59262"><a title="How can I see details of an item held by a specific library?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/How_can_I_see_details_of_an_item_held_by_a_specific_library" rel="internal"><span class="mt-icon-article-reference"></span>How can I see details of an item held by a specific library?</a><span class="mt-classification-overview"></span></li><li data-page-id="46201"><a title="I'm getting an error "You are not authorized to access User Portal for (library name). You are logged into My Account in the United States Data Center. Log out before logging into another institution."" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/I_am_getting_an_error_You_are_not_authorized_to_access_User_Portal_for_library_name_You_are_logged_into_My_Account_in_the_United_States_Data_Center_Log_out_before_logging_into_another_institution" rel="internal"><span class="mt-icon-article-reference"></span>I'm getting an error "You are not authorized to access User Portal for (library name). You are logged into My Account in the United States Data Center. Log out before logging into another institution."</a><span class="mt-classification-overview"></span></li><li data-page-id="45325"><a title="I receive the error "The requested URL was rejected" when trying to access WorldCat.org" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/I_receive_the_error_The_requested_URL_was_rejected_when_trying_to_access_WorldCat_org" rel="internal"><span class="mt-icon-article-reference"></span>I receive the error "The requested URL was rejected" when trying to access WorldCat.org</a><span class="mt-classification-overview"></span></li><li data-page-id="53300"><a title="I receive the error, "You do not have permissions to access WorldCat.org" when signing in to WorldCat.org as an institutional user" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/I_receive_the_error_You_do_not_have_permissions_to_access_WorldCat_org_when_signing_in_to_WorldCat_org_as_an_institutional_user" rel="internal"><span class="mt-icon-article-reference"></span>I receive the error, "You do not have permissions to access WorldCat.org" when signing in to WorldCat.org as an institutional user</a><span class="mt-classification-overview"></span></li><li data-page-id="60186"><a title="I want to login to WorldCat.org to access WorldCat.org Insights but am getting an error message." class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/I_want_to_login_to_WorldCat.org_to_access_WorldCat.org_Insights_but_am_getting_an_error_message." rel="internal"><span class="mt-icon-article-reference"></span>I want to login to WorldCat.org to access WorldCat.org Insights but am getting an error message.</a><span class="mt-classification-overview"></span></li><li data-page-id="44344"><a title="ILL Button in WorldCat.org going to the incorrect ILL form" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/ILL_Button_in_WorldCat.org_going_to_the_incorrect_ILL_form" rel="internal"><span class="mt-icon-article-reference"></span>ILL Button in WorldCat.org going to the incorrect ILL form</a><span class="mt-classification-overview"></span></li><li data-page-id="48904"><a title="Only part of the page loads when visiting WorldCat.org" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Only_part_of_the_page_loads_when_visiting_WorldCat.org" rel="internal"><span class="mt-icon-article-reference"></span>Only part of the page loads when visiting WorldCat.org</a><span class="mt-classification-overview"></span></li><li data-page-id="53747"><a title="When searching on WorldCat.org I am seeing an error that says "Oops something went wrong."" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/When_searching_on_WorldCat.org_I_am_seeing_an_error_that_says_%22Oops_something_went_wrong.%22" rel="internal"><span class="mt-icon-article-reference"></span>When searching on WorldCat.org I am seeing an error that says "Oops something went wrong."</a><span class="mt-classification-overview"></span></li><li data-page-id="51450"><a title="Why can't I find my library in the WorldCat search?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_can't_I_find_my_library_in_the_WorldCat_search%3F" rel="internal"><span class="mt-icon-article-reference"></span>Why can't I find my library in the WorldCat search?</a><span class="mt-classification-overview"></span></li><li data-page-id="46044"><a title="Why do I receive "A system error occurred" message when submitting an ILL Request?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_do_I_receive_%22A_system_error_occurred%22_message_when_submitting_an_ILL_Request" rel="internal"><span class="mt-icon-article-reference"></span>Why do I receive "A system error occurred" message when submitting an ILL Request?</a><span class="mt-classification-overview"></span></li><li data-page-id="45936"><a title="Why Does the Location in WorldCat.org Not Match My IP Address Location?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_Does_the_Location_in_WorldCat.org_Not_Match_My_IP_Address_Location" rel="internal"><span class="mt-icon-article-reference"></span>Why Does the Location in WorldCat.org Not Match My IP Address Location?</a><span class="mt-classification-overview"></span></li><li data-page-id="46935"><a title="The library that I am at does not appear first in the "Find a Copy at a Library" list" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/Why_is_the_distance_incorrect_from_my_relative_location_but_my_address_is_correct" rel="internal"><span class="mt-icon-article-reference"></span>The library that I am at does not appear first in the "Find a Copy at a Library" list</a><span class="mt-classification-overview"></span></li><li data-page-id="55301"><a title="WorldCat.org will not allow me to create new lists." class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/WorldCat-org/Troubleshooting/WorldCat.org_will_not_allow_me_to_create_new_lists." rel="internal"><span class="mt-icon-article-reference"></span>WorldCat.org will not allow me to create new lists.</a><span class="mt-classification-overview"></span></li></ul></div></div></div></div><script type="application/json" 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