Smart Digital Retail Philippines: Digital readiness and the future of retail in the Philippines

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For:</span></h6><p dir=\"auto\" style=\"color: rgb(53, 53, 53); margin-bottom: 8px\" class=\"body\"><span style=\"color: rgb(255, 255, 255); font-family: Abel; font-weight: 400\"><u><a target=\"_blank\" href=\"/event-brochure-request\" style=\"text-decoration: none;\" data-page-id=\"z3kdJL\">Event Brochure</a></u></span></p><p dir=\"auto\" style=\"color: rgb(255, 255, 255); margin-bottom: 8px\" class=\"body\"><span style=\"font-family: Abel; font-weight: 400\"><u><a target=\"_blank\" href=\"/latest-event-agenda-request\" style=\"text-decoration: none;\" data-page-id=\"zQFyS5\">Latest Event Agenda</a></u></span></p><p dir=\"auto\" style=\"color: rgb(255, 255, 255); margin-bottom: 8px\" class=\"body\"><span style=\"font-family: Abel; font-weight: 400\"><u><a target=\"_blank\" href=\"https://www.manila-hotel.com.ph/about-the-manila-hotel/you-are-safe-here/\" style=\"text-decoration: none;\">COVID-19 Event Guidelines</a></u></span></p>"],"desktop":[0,{"top":[0,171],"left":[0,491],"width":[0,241],"height":[0,135]}],"settings":[0,{"styles":[0,{"text":[0,"left"],"align":[0,"flex-start"],"justify":[0,"flex-start"],"m-element-margin":[0,"0 0 32px 0"]}]}]}],"zwXqZg":[0,{"rel":[0,"nofollow"],"type":[0,"GridImage"],"mobile":[0,{"top":[0,147],"left":[0,0],"width":[0,328],"height":[0,278]}],"desktop":[0,{"top":[0,169],"left":[0,103],"width":[0,480],"height":[0,320],"borderRadius":[0,"0px"]}],"settings":[0,{"alt":[0,""],"path":[0,"t4-2023-1007-of-1298-YX4yzpz1jyIXg7lK.jpg"],"origin":[0,"assets"],"styles":[0,{"align":[0,"center"],"justify":[0,"center"],"m-element-margin":[0,"0 0 16px 0"]}],"clickAction":[0,"none"]}],"animation":[0,{"name":[0,"slide"],"type":[0,"element"]}],"fullResolutionWidth":[0,1500],"fullResolutionHeight":[0,994]}],"N5zSZ4IJm":[0,{"type":[0,"GridTextBox"],"mobile":[0,{"top":[0,170],"left":[0,0],"width":[0,328],"height":[0,82]}],"content":[0,"<h6 dir=\"auto\" style=\"color: rgb(53, 53, 53)\"><span style=\"color: rgb(255, 255, 255); font-family: Abel; font-weight: 400\">Let's talk</span></h6><p dir=\"auto\" style=\"color: rgb(53, 53, 53)\" class=\"body\"><span style=\"color: rgb(255, 255, 255); font-family: Abel; font-weight: 400\">+63 9086387835<br>info@smartdigitalretail.com</span></p>"],"desktop":[0,{"top":[0,79],"left":[0,0],"width":[0,241],"height":[0,87]}],"settings":[0,{"styles":[0,{"text":[0,"left"],"align":[0,"flex-start"],"justify":[0,"flex-start"],"m-element-margin":[0,"0 0 32px 0"]}]}]}],"UsjSLIa2Y":[0,{"type":[0,"GridTextBox"],"mobile":[0,{"top":[0,290],"left":[0,0],"width":[0,328],"height":[0,66]}],"content":[0,"<h6 dir=\"auto\" style=\"color: rgb(255, 255, 255)\"><span style=\"font-family: Abel; font-weight: 400\">FAQ and Updates</span></h6><p dir=\"auto\" style=\"color: rgb(255, 255, 255); margin-bottom: 8px\" class=\"body\"><span style=\"font-family: Abel; font-weight: 400\"><u><a target=\"_blank\" href=\"/faq\" style=\"text-decoration: none;\" data-page-id=\"YVy7Mw112\">Frequently asked questions</a></u></span></p>"],"desktop":[0,{"top":[0,80],"left":[0,492],"width":[0,320],"height":[0,71]}],"settings":[0,{"styles":[0,{"text":[0,"left"],"align":[0,"flex-start"],"justify":[0,"flex-start"],"m-element-margin":[0,"0 0 40px 0"]}]}]}],"gvbVgXb7n":[0,{"type":[0,"GridTextBox"],"mobile":[0,{"top":[0,769],"left":[0,0],"width":[0,328],"height":[0,3240]}],"content":[0,"<p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"><span style=\"font-weight: 400\">Awarded as the \"E-Commerce Event Series of the Year 2023\" by The Southeast Asia Business Awards, Smart Digital Retail is considered as a bridge, and an arena where we connect the thinkers, innovators, disruptors and most importantly all of the decision-makers in the SEA retail ecosystem. </span></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"><span style=\"font-weight: 400\">This live, in-person event will be a gathering of all the business executives from Retail, Ecommerce, Marketing, and all Technology Solution Providers across the entire Southeast Asian Region. This Edition with the theme - “Digital Readiness and The Future of Retail in Southeast Asia” will be hosted on April 24, 2025, at The City of Dreams Manila, where you can expect to see more than 350 high profile delegates such as CEOs, CIOs, CTOs, CDOs, Risk Control Directors, Information Technology, CX, Loyalty, Marketing, E-commerce Heads, and a lot more. </span></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"><span style=\"font-weight: 400\">The event is strongly committed in providing its audience deeper knowledge with redesigning business plans, processes and demands of new technologies that will unlock the new ways of running a retail business in Southeast Asia. The community aims to accelerate the transformation to a future digital retail ecosystem. </span></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241)\" class=\"body\"><span style=\"font-weight: 400\">This conference will be a closed door, B2B oriented forum. Varies type of arrangements will be presented during the event such as lucky draws, interactive panel discussions, roundtable luncheon, booth making contest, one-to-one private meetings, networking and awards-giving. This is not your ordinary conference. We will be bringing the highest level of excitement and energy showcasing the world's top retail technology providers and participants, all in one roof!</span></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"><span style=\"font-weight: 700\"><strong>EVENT KEY TRACKS: </strong></span></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"><span style=\"font-weight: 700\"><strong><u>Southeast Asia Digital Commerce: Rising Trends and Path Forward </u></strong></span></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"><span style=\"font-weight: 400\">We will cover these prominent aspects of digital commerce in the context of Southeast Asia: </span></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"><span style=\"font-weight: 400\">1. Product discovery </span></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"><span style=\"font-weight: 400\">2. E-commerce market </span></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"><span style=\"font-weight: 400\">3. Social commerce </span></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"><span style=\"font-weight: 400\">4. Digital payments </span></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"><span style=\"font-weight: 400\">Digital commerce is poised to explode in the coming years. Brands have become increasingly aware of the consumer journey—from discovery to visiting the online shop to engagement to making a purchase to post-purchase—and want to track all touchpoints. </span></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"><span style=\"font-weight: 400\">It’s no longer just about e-commerce and purchases, especially with social media and social commerce booming. The increase in digital and social ad spending, along with rising digital payments, have boosted SEA’s digital commerce.</span></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"><span style=\"font-weight: 700\"><strong><u>The impact of AI, Data, and Technology Innovation in Retail </u></strong></span></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\">As we’ve seen, AI and Data are not just fleeting trends in SEA—These are transformational forces redefining the retail industry. With each improvement in AI and data technology, retailers unlock new opportunities to captivate and serve their customers. </p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\">For players in the retail game, leveraging technologies, like our people counting sensors, isn’t just a strategic move—it’s becoming a necessity for survival and sustainable growth in a crowded marketplace. With that said, the retail landscape is ripe for innovation, and for those willing to embrace AI and data, the rewards will be profound. There’s never been a more exciting time to be in retail—as technological advancements continue to unveil the new ways of remarkable shopping experiences.</p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"><span style=\"font-weight: 700\"><strong><u>Unlocking the Future of Customer Loyalty: Key Trends for 2025 </u></strong></span></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\">The customer loyalty trends of 2025 reveal a landscape where retailers must adapt to evolving consumer expectations. It’s no longer just about driving sales; it’s about creating genuine long-term connections through personalized, value-driven experiences. </p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\">In this track, we will identify these key trends and how retailers can adapt to the evolving needs and values of society, new generations and existing customers, companies can cultivate lasting relationships with their audience and drive sustainable growth in an increasingly competitive marketplace.</p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"><span style=\"font-weight: 700\"><strong><u>Sustainability, Supply Chain and Delivery </u></strong></span></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\">End consumers are becoming increasingly aware of sustainable principles and can trace how sustainable practices can impact businesses and the environment. In this engaging track you’ll learn how to balance sustainability goals and profits even in a cost-conscious environment, how you can simplify sustainability to drive impact and competitive advantage and how the retail sector can collaborate to maximize sustainability within supply chain. </p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\">We will learn how to boost sales and customer experience through effective stock management, how to increase efficiency through robot delivery, how to meet customers’ speed expectations through supply chain agility and which delivery innovations will make you stand out from your competitors.</p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"><span style=\"font-weight: 700\"><strong><u>Security, Payments and the Prevention of Loss in Retail </u></strong></span></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\">In this fast-paced era, retailers must equip themselves with effective cyber security measures to ensure the safety of their customers and merchandise, as well as safeguard against theft. Retailers should not overlook the significance of security and loss prevention measures in retail and omni channel, as these not only safeguard their business but also foster a secure and safe environment for their customers. </p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\">In this track, we will delve into various security and loss prevention measures that retailers can implement to safeguard their business and customers.</p><p dir=\"auto\" style=\"color: rgb(241, 241, 241); margin-bottom: 8px\" class=\"body\"></p><p dir=\"auto\" style=\"color: rgb(241, 241, 241)\" class=\"body\"></p>"],"desktop":[0,{"top":[0,544],"left":[0,0],"width":[0,1224],"height":[0,1440]}],"settings":[0,{"styles":[0,{"text":[0,"left"],"align":[0,"flex-start"],"justify":[0,"flex-start"],"m-element-margin":[0,"0 0 24px 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Use</a></u></span></p>"],"desktop":[0,{"top":[0,79],"left":[0,284],"width":[0,184],"height":[0,103]}],"settings":[0,{"styles":[0,{"text":[0,"left"],"align":[0,"flex-start"],"justify":[0,"flex-start"],"m-element-margin":[0,"0 0 32px 0"]}]}]}],"sCzMCybdf":[0,{"type":[0,"GridTextBox"],"mobile":[0,{"top":[0,24],"left":[0,0],"width":[0,328],"height":[0,101]}],"content":[0,"<h4 dir=\"auto\" style=\"color: rgb(241, 241, 241)\"><span style=\"font-family: Coalition\\ Regular; font-weight: 400\">SMART DIGITAL RETAIL EVENT SERIES</span></h4>"],"desktop":[0,{"top":[0,65],"left":[0,0],"width":[0,1224],"height":[0,56]}],"settings":[0,{"styles":[0,{"text":[0,"center"],"align":[0,"flex-start"],"justify":[0,"center"],"m-element-margin":[0,"0 0 40px 0"]}]}],"animation":[0,{"name":[0,"slide"],"type":[0,"element"]}]}],"A52jyjcGcs":[0,{"type":[0,"GridForm"],"formId":[0,"Subscribe 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53)\"><span style=\"color: rgb(255, 255, 255)\">Subscribe to our newsletter</span></h6>"],"desktop":[0,{"top":[0,80],"left":[0,832],"width":[0,392],"height":[0,31]}],"settings":[0,{"styles":[0,{"text":[0,"left"],"align":[0,"flex-start"],"justify":[0,"center"],"m-element-margin":[0,"0 0 16px 0"]}]}]}],"wJKkJ11zKL":[0,{"type":[0,"GridSocialIcons"],"links":[1,[[0,{"svg":[0,"<svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http://www.w3.org/2000/svg\">\n<path d=\"M18.244 2.25H21.552L14.325 10.51L22.827 21.75H16.17L10.956 14.933L4.99003 21.75H1.68003L9.41003 12.915L1.25403 2.25H8.08003L12.793 8.481L18.244 2.25ZM17.083 19.77H18.916L7.08403 4.126H5.11703L17.083 19.77Z\" fill=\"currentColor\"/>\n</svg>\n"],"icon":[0,"twitter"],"link":[0,"https://twitter.com/DigitalSma9376"]}],[0,{"svg":[0,"<svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http://www.w3.org/2000/svg\">\n<path d=\"M24 12.0726C24 5.44354 18.629 0.0725708 12 0.0725708C5.37097 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style="font-family: Coalition\ Regular; font-weight: 400">SMART DIGITAL RETAIL EVENT SERIES</span></h4></div></div><div class="layout-element layout-element--layout layout-element transition transition--slide" style="--text:left;--align:flex-start;--justify:flex-start;--m-element-margin:0 0 24px 0;--z-index:2;--grid-row:6/7;--grid-column:1/6;--m-grid-row:8/9;--m-grid-column:1/2;--41619cb9:1440px;--91b40736:3240px;" data-v-7eeb1d8d><div class="text-box layout-element__component layout-element__component--GridTextBox" id="gvbVgXb7n" data-v-7eeb1d8d style="--e37ab634:break-spaces;--397f45b0:break-spaces;"><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"><span style="font-weight: 400">Awarded as the "E-Commerce Event Series of the Year 2023" by The Southeast Asia Business Awards, Smart Digital Retail is considered as a bridge, and an arena where we connect the thinkers, innovators, disruptors and most importantly all of the decision-makers in the SEA retail ecosystem. </span></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"><span style="font-weight: 400">This live, in-person event will be a gathering of all the business executives from Retail, Ecommerce, Marketing, and all Technology Solution Providers across the entire Southeast Asian Region. This Edition with the theme - “Digital Readiness and The Future of Retail in Southeast Asia” will be hosted on April 24, 2025, at The City of Dreams Manila, where you can expect to see more than 350 high profile delegates such as CEOs, CIOs, CTOs, CDOs, Risk Control Directors, Information Technology, CX, Loyalty, Marketing, E-commerce Heads, and a lot more. </span></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"><span style="font-weight: 400">The event is strongly committed in providing its audience deeper knowledge with redesigning business plans, processes and demands of new technologies that will unlock the new ways of running a retail business in Southeast Asia. The community aims to accelerate the transformation to a future digital retail ecosystem. </span></p><p dir="auto" style="color: rgb(241, 241, 241)" class="body"><span style="font-weight: 400">This conference will be a closed door, B2B oriented forum. Varies type of arrangements will be presented during the event such as lucky draws, interactive panel discussions, roundtable luncheon, booth making contest, one-to-one private meetings, networking and awards-giving. This is not your ordinary conference. We will be bringing the highest level of excitement and energy showcasing the world's top retail technology providers and participants, all in one roof!</span></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"><span style="font-weight: 700"><strong>EVENT KEY TRACKS: </strong></span></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"><span style="font-weight: 700"><strong><u>Southeast Asia Digital Commerce: Rising Trends and Path Forward </u></strong></span></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"><span style="font-weight: 400">We will cover these prominent aspects of digital commerce in the context of Southeast Asia: </span></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"><span style="font-weight: 400">1. Product discovery </span></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"><span style="font-weight: 400">2. E-commerce market </span></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"><span style="font-weight: 400">3. Social commerce </span></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"><span style="font-weight: 400">4. Digital payments </span></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"><span style="font-weight: 400">Digital commerce is poised to explode in the coming years. Brands have become increasingly aware of the consumer journey—from discovery to visiting the online shop to engagement to making a purchase to post-purchase—and want to track all touchpoints. </span></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"><span style="font-weight: 400">It’s no longer just about e-commerce and purchases, especially with social media and social commerce booming. The increase in digital and social ad spending, along with rising digital payments, have boosted SEA’s digital commerce.</span></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"><span style="font-weight: 700"><strong><u>The impact of AI, Data, and Technology Innovation in Retail </u></strong></span></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body">As we’ve seen, AI and Data are not just fleeting trends in SEA—These are transformational forces redefining the retail industry. With each improvement in AI and data technology, retailers unlock new opportunities to captivate and serve their customers. </p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body">For players in the retail game, leveraging technologies, like our people counting sensors, isn’t just a strategic move—it’s becoming a necessity for survival and sustainable growth in a crowded marketplace. With that said, the retail landscape is ripe for innovation, and for those willing to embrace AI and data, the rewards will be profound. There’s never been a more exciting time to be in retail—as technological advancements continue to unveil the new ways of remarkable shopping experiences.</p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"><span style="font-weight: 700"><strong><u>Unlocking the Future of Customer Loyalty: Key Trends for 2025 </u></strong></span></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body">The customer loyalty trends of 2025 reveal a landscape where retailers must adapt to evolving consumer expectations. It’s no longer just about driving sales; it’s about creating genuine long-term connections through personalized, value-driven experiences. </p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body">In this track, we will identify these key trends and how retailers can adapt to the evolving needs and values of society, new generations and existing customers, companies can cultivate lasting relationships with their audience and drive sustainable growth in an increasingly competitive marketplace.</p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"><span style="font-weight: 700"><strong><u>Sustainability, Supply Chain and Delivery </u></strong></span></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body">End consumers are becoming increasingly aware of sustainable principles and can trace how sustainable practices can impact businesses and the environment. In this engaging track you’ll learn how to balance sustainability goals and profits even in a cost-conscious environment, how you can simplify sustainability to drive impact and competitive advantage and how the retail sector can collaborate to maximize sustainability within supply chain. </p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body">We will learn how to boost sales and customer experience through effective stock management, how to increase efficiency through robot delivery, how to meet customers’ speed expectations through supply chain agility and which delivery innovations will make you stand out from your competitors.</p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"><span style="font-weight: 700"><strong><u>Security, Payments and the Prevention of Loss in Retail </u></strong></span></p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body">In this fast-paced era, retailers must equip themselves with effective cyber security measures to ensure the safety of their customers and merchandise, as well as safeguard against theft. Retailers should not overlook the significance of security and loss prevention measures in retail and omni channel, as these not only safeguard their business but also foster a secure and safe environment for their customers. </p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body">In this track, we will delve into various security and loss prevention measures that retailers can implement to safeguard their business and customers.</p><p dir="auto" style="color: rgb(241, 241, 241); margin-bottom: 8px" class="body"></p><p dir="auto" style="color: rgb(241, 241, 241)" class="body"></p></div></div><div class="layout-element layout-element--layout layout-element transition transition--slide transition--root-hidden" style="--align:center;--justify:center;--m-element-margin:0 0 16px 0;--z-index:3;--grid-row:4/5;--grid-column:2/3;--m-grid-row:4/5;--m-grid-column:1/2;--41619cb9:320px;--91b40736:278px;" data-v-7eeb1d8d><div id="zwXqZg" class="image-wrapper 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