How TenneT’s powering the future of hybrid teamwork

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data-attribute-nav="Products > Contact Sales"> +1-888-469-3239 <span class="icon-arrow"></span> </a> <a href="https://www.webex.com/contact-sales.html" target="_self" data-attribute-nav="Products > Contact Sales"> Contact Sales <span class="icon-arrow"></span> </a> </div> <div class="child"></div> </div> </div> </div> </div> </div></div> </div> </div> </div> </div> <div class="customer-detail-hero"> <div class="cmp-customer-detail-hero bg-black" data-cmp-is="customer-detail-hero" data-micromodal-trigger="my-modal"> <div class="cmp-customer-detail-hero gradient none bottom-left">  <div class="customerDetail-hero__no-sliderCard grid-padding-new"> <div class="customerDetail-hero__content grid"> <div class="leftTitle h4">TenneT</div> <div class="rightName grid"> <h1 class="rightName__name h1 ">How TenneT is powering the future of hybrid teamwork.</h1> <div class="rightName__body large-body large-body-regular rte-content"><p>TenneT energizes internal and external collaboration with Webex technology.</p> </div> <div class="rightName__btn"> <a class="btn btn--primary--black" href="https://use.webex.com/contact-sales?lang=en" target="_blank"> Contact Us <span class="icon-arrow"></span> </a> </div> </div> </div> <div class="customerDetail-hero__main grid-padding-new grid"> <div class="mainImage"> <img src="/content/dam/www/us/en/images/customers/tennet/tennet-hero.jpg" alt="This is an alternate text for hero image"/> </div> <div class="mobile__btn"> <a class="btn btn--primary--black" href="https://use.webex.com/contact-sales?lang=en" target="_blank"> Contact Us <span class="icon-arrow"></span> </a> </div> </div> </div> </div> </div></div> <div class="sticky-nav"> <div class="cmp-sticky-nav bg-light " id="sticky-nav" data-cmp-is="sticky-nav" data-micromodal-trigger="my-modal"> <div class="sticky-nav grid-padding-new"> <div class="sticky-nav__container grid"> <div class="sticky-nav__content"> <div class="small-body small-body-regular">Contents </div> </div> <div class="sticky-nav__nav"> <a class="sticky-nav__nav-title small-body small-body-medium" href="#"> <i>Driving the energy transition with innovative cloud technology</i> <span class="icon-open"> <svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none"> <path fill-rule="evenodd" clip-rule="evenodd" d="M3.12819 6.17461C3.3079 5.96495 3.62355 5.94067 3.83322 6.12038L7.00782 8.84147L10.1824 6.12038C10.3921 5.94067 10.7077 5.96495 10.8874 6.17461C11.0672 6.38428 11.0429 6.69993 10.8332 6.87964L7.33322 9.87964C7.14597 10.0401 6.86967 10.0401 6.68243 9.87964L3.18243 6.87964C2.97276 6.69993 2.94848 6.38428 3.12819 6.17461Z"/> </svg> </span> </a> <div class="sticky-nav__nav-dropdown bg-light"> <ul class="small-body small-body-medium grid-padding-new">  <li><a href="#1-anchor" data-target-module="1">Driving the energy transition with innovative cloud technology</a></li> <li><a href="#2-anchor" data-target-module="2">The next chapter of hybrid teamwork has arrived</a></li> <li><a href="#3-anchor" data-target-module="3">An electric collaboration</a></li> <li><a href="#4-anchor" data-target-module="4">A fully flexible meeting solution</a></li> <li><a href="#5-anchor" data-target-module="5">Products</a></li> </ul> </div> </div> <div class="sticky-nav__cta"> <div> <a class="btn btn--primary--light " href="https://use.webex.com/contact-sales?lang=en" target="_self"> Contact Us <span class="icon-arrow"></span> </a> </div> </div> </div> </div> </div></div> <div class="impact-at-glance"> <div class="impact-at-glance"> <div class="cmp-impact-at-glance bg-light gradient none bottom-left" data-sticky-target="1"> <div class="cmp-impact-at-glance__header grid-padding-new grid"> <div class="cmp-impact-at-glance__header__title h2 "> Driving the energy transition with innovative cloud technology. </div> <div class="cmp-impact-at-glance__header__body large-body rte-content"> <p>TenneT leverages the Webex Suite to stay connected and make the push for reliable energy.</p> </div> <div class="cmp-impact-at-glance__header__main grid"> <div class="cmp-impact-at-glance__header__main__item grid"> <div class="itemTitle large-body large-body-regular h4">Challenges </div> <div class="itemBody medium-body medium-body-regular rte-content"><p>TenneT’s existing meeting rooms were filled with outdated technology. </p> </div> </div> <div class="cmp-impact-at-glance__header__main__item grid"> <div class="itemTitle large-body large-body-regular h4">Solutions </div> <div class="itemBody medium-body medium-body-regular rte-content"><p>The team implemented Cisco devices to uplift the collaborative experience.</p> </div> </div> <div class="cmp-impact-at-glance__header__main__item grid"> <div class="itemTitle large-body large-body-regular h4">Results </div> <div class="itemBody medium-body medium-body-regular rte-content"><p>TenneT successfully modernized its meeting rooms with high-quality collaboration devices.</p> </div> </div> </div> </div> <div class="cmp-impact-at-glance__more"> <div class="moreTop"> <div class="moreTop__moreBtn"> <div class="moreTop__moreBtn__btn"> <div class="moreTop__moreBtn__btn__round"> <span class="icon-close"></span> </div> <span class="moreTop__moreBtn__btn__title small-body small-body-medium more-text"> Read More </span> <span class="moreTop__moreBtn__btn__title less-text small-body small-body-medium more-text">Read Less</span> </div> </div> </div> <div class="moreContent grid-padding-new grid bg-light"> <div class="inner-srollable"> <div class="moreContent__item grid"> <div class="left__title medium-body medium-body-bold"> How TenneT is powering the future of hybrid teamwork </div> <div class="right__content medium-body medium-body-regular rte-content"> <p>It’s easy to take electricity for granted—after all, it’s almost everywhere. But have you ever stopped to think about where that energy actually comes from?</p> <p> </p> <p>Well, if you’re in the Netherlands or Germany, chances are it’s all thanks to <a href="https://www.tennet.eu/">TenneT</a>. As one of the region’s largest transmission system operators, the company owns and manages over 25,000 kilometers of high-voltage lines and cables. Providing 24/7/365 power to over 43 million customers, TenneT’s mission is to deliver electricity as safely, reliably, and sustainably as possible. </p> <p> </p> <p>In fact, according to Product Owner and Project Lead Bas Ferwerda, this is one of the company’s core pillars. With a steadfast commitment to the future of affordable energy, he and his team are focused on doing everything they can to contribute. </p> <p> </p> <p>“We need to move the energy transition forward no matter what,” he explained. But, to do that, he and his colleagues will need feature-rich, intuitive, and a highly compatible collaboration suite. For a company with over 7,000 employees internationally, staying on the same page is immensely important. </p> <p> </p> <p>“That’s why we want to equip all meeting rooms with the best available products,” Bas added.</p> <p> </p> <p>Fortunately, as a long-time Cisco customer, TenneT didn’t have to start from scratch.</p> </div> </div> <div class="moreContent__item grid"> <div class="left__title medium-body medium-body-bold"> The power of collaboration </div> <div class="right__content medium-body medium-body-regular rte-content"> <p>At the time, TenneT had about 400 meeting rooms spread across multiple locations in Germany and the Netherlands. Roughly 75% were equipped with Cisco video conferencing devices—however, these systems were out of date. So, TenneT decided it was in urgent need of an upgrade to be assured with good communications.</p> <p> </p> <p>“Since we already had video conferencing through Cisco, it was the most logical way forward,” he said. “We decided to renew all our rooms with the latest Webex equipment.”</p> <p> </p> <p>Given the rise of hybrid work, TenneT made every effort to accommodate an anytime, anywhere collaboration experience. As Bas explained, this way of working has to be just as available as water out of the tap. </p> <p> </p> <p>Once he and his team envisioned their ideal meeting rooms, they needed a partner who could help make them a reality. So, TenneT issued a tender and began taking offers from various companies. </p> <p> </p> <p><a href="https://www.axians.com/about-us/">Axians</a>—one of the world’s premiere information and communications technology (ICT) service providers—rose to the challenge. According to TenneT, Axians’ offer met all of its requirements regarding service standards, 24/7 monitoring, and competitive pricing. However, what it looked for most of all was a partner the team could trust.</p> <p> </p> <p>“You can write anything on paper, but the real experience of getting to know and working with each other is more important,” Bas said. “The partnership is actually the most valuable. You have to collaborate with each other and build a relationship.”</p> <p> </p> <p>Combining their powers, the two sides got to work. Of course, TenneT was already working with Cisco, making this a three-team collaborative effort. And, because of that existing relationship, Bas knew the best path forward was to cloud-enable the existing environment first.</p> </div> </div> <div class="moreContent__item grid"> <div class="left__title medium-body medium-body-bold"> Planning a pain-free deployment process </div> <div class="right__content medium-body medium-body-regular rte-content"> <p>According to Peter Ariens, Client Manager at Axians, TenneT wanted a service where everything would be fully arranged on their behalf. That not only included migration, implementation, and monitoring, but also guidance on the Cisco hardware, solutions, and licenses. </p> <p> </p> <p>“With the help of Cisco, we created a total managed service for TenneT,” he said. “If anyone needs information or if something needs to be replaced, there’s a single point of contact one can dial and resolve the problem.”</p> <p> </p> <p>As the company’s service provider, Axians also devised a strategic plan of approach. Coupled with a project document written by Bas, the two companies standardized the entire implementation process. </p> <p> </p> <p>“We have about 400 meeting rooms and thousands of users who each have their own wants and specific wishes,” Bas said. “We came up with room standards for different sizes. This allowed us to collaborate with internal users, conduct a site survey of the room, and decide which mold it fit into.”</p> <p> </p> <p>Rather than on a room-by-room basis, Bas enacted this plan per location according to Axians’ site survey results. This made for an easy, repeatable process.</p> <p> </p> <p>“Bas doesn’t take enough credit for that,” Peter added. “There are so many stakeholders involved in a large company, but he dealt with it very well by making a plan and sharing it with us so that we could come together and address our challenges as a team.”</p> </div> </div> <div class="moreContent__item grid"> <div class="left__title medium-body medium-body-bold"> State-of-the-art collaborative experiences </div> <div class="right__content medium-body medium-body-regular rte-content"> <p>When you’re introducing new solutions, you might think there’d be a learning curve at first. However, this wasn’t the case when TenneT rolled out Cisco devices.</p> <p> </p> <p>“We were already equipped with Cisco, so you can imagine how easy it was to adapt to the new video equipment,” Bas said. “You could see the improvement in sound and image quality. The screens were better and easy to use, so there was no effort needed for a smooth transition.”</p> <p> </p> <p>All of the company’s meeting rooms are outfitted with the latest technology, including the <a href="https://hardware.webex.com/products/board-series">Cisco Board Series</a>. As an integrated collaboration system, Cisco Boards offer everything employees need for hybrid teamwork and co-creation.</p> <p> </p> <p>Plus, the company’s entire workforce also has access to the Webex App. This mobile application makes it easy for them to leverage <a href="https://www.webex.com/suite/enterprise-cloud-calling.html">Webex Calling</a>, <a href="https://www.webex.com/suite/messaging.html">Webex Messaging</a>, and the rest of their collaboration portfolio. </p> <p> </p> <p>“We’re now better equipped to work from anywhere at any time, even on the road,” Bas added. “You could say it created a lot of freedom and work-life balance for people. It’s much better, and it makes us a more attractive employer.”</p> </div> </div> <div class="moreContent__item grid"> <div class="left__title medium-body medium-body-bold"> A fully flexible meeting solution </div> <div class="right__content medium-body medium-body-regular rte-content"> <p>TenneT is in the process of rolling out Microsoft Teams Rooms (MTR). Because Cisco devices feature seamless <a href="https://blog.webex.com/collaboration-devices/microsoft-teams-rooms-beta/">MTR integration</a>, the company can deploy Teams without disrupting everyday workflows.</p> <p> </p> <p>"With Cisco as the base solution, users have the flexibility to use the system of their choice," Peter explained. “Still, you have Cisco running through the entire implementation, which makes it very valuable.”</p> <p> </p> <p>Even after TenneT transitions to MTR, Bas plans to still leverage the <a href="https://www.webex.com/control-hub.html">Webex Control Hub</a>. As a centralized dashboard for their entire collaboration suite, this solution makes oversight and management a simple and intuitive experience. </p> <p> </p> <p>“It’s very easy,” he said. “We used to have everything on premise, but you couldn’t see it all in one view. Control Hub allows us to focus on specific metrics or look at devices overall to see if there are any troubles.”</p> <p> </p> <p>Looking ahead, it appears likely Cisco, TenneT, and Axians will continue a three-pronged partnership. </p> <p> </p> <p>"As new devices and standards come, we will adapt our rooms over time," Bas said. "Because Axians conducted all our site surveys and is deeply familiar with Cisco devices, I foresee it being a very strong partner in the future for any company, including us."</p> <p> </p> <p><a href="https://use.webex.com/contact-sales?lang=en">Get in touch</a> with our team today to learn more about how Webex can improve collaboration and customer experience at your organization.</p> </div> </div> </div> </div> </div> </div> </div></div> <div class="promo-banner"> <div class="cmp-promo-banner cmp-promo-banner--secondary bg- gradient none bottom-left" data-cmp-is="promo-banner" data-micromodal-trigger="my-modal" data-sticky-target="2"> <div class="promo-banner grid-padding-new promo-banner "> <div class="promo-banner__container grid bg-black"> <div class="promo-banner__media"> <div class="promo-banner__media-img "> <img src="/content/dam/www/us/en/images/customers/tennet/promo-banner-cisco-board.jpg"/> </div> </div> <div class="promo-banner__details"> <div class="promo-banner__title h3 ">The next chapter of hybrid teamwork has arrived.</div> <div class="promo-banner__description medium-body medium-body-regular rte-content"><p>Cisco Boards introduce an integrated system of co-creation capabilities for the future of hybrid work.</p> </div> </div> <div class="promo-banner__ctas"> <a class="btn btn--secondary--black" href="https://www.webex.com/solutions/microsoft-teams-rooms-cisco-devices.html" target="_self" aria-description="Learn More"> Learn More <span class="icon-arrow"></span> </a> </div> </div> </div> </div> </div> <div class="three-column-feature-listing"> <div class="cmp-three-col-fl bg-light gradient none bottom-left" data-cmp-is="three-column-feature-listing" data-micromodal-trigger="my-modal" data-sticky-target="3"> <a class="module-sticky-target" name="3"></a> <div class="three-col-fl grid grid-padding-new"> <div class="three-col-fl__details"> <div class="three-col-fl__title h2 ">An electric collaboration.</div> <div class="three-col-fl__description large-body large-body-medium rte-content"> <p>With help from Axians, TenneT deploys Cisco technology at scale.</p> </div> </div>  <div class="three-col-fl__cards no-img"> <div class="three-col-fl__card one-row"> <div class="three-col-fl__card-icon">  <img class="icon-image" src="/content/dam/www/us/en/images/customers/tennet/co-creation.svg"/> </div> <div class="three-col-fl__card-title h4 none">All-in-one co-creation</div> <div class="three-col-fl__card-description medium-body medium-body-regular"> <div class="rte-content"><p>The Cisco Board Series allows users to ideate the future of reliable, sustainable, and affordable energy.</p> </div> <a class="three-col-fl__card-link btn--text" href="https://www.webex.com/us/en/devices/board-series/cisco-board-pro.html" target="_self" aria-label="Learn More - All-in-one co-creation"> Learn More <span class="icon-arrow"></span> </a> </div> </div> <div class="three-col-fl__card one-row"> <div class="three-col-fl__card-icon">  <img class="icon-image" src="/content/dam/www/us/en/images/customers/tennet/management.svg"/> </div> <div class="three-col-fl__card-title h4 none">Management made easy</div> <div class="three-col-fl__card-description medium-body medium-body-regular"> <div class="rte-content"><p>TenneT leverages Control Hub to oversee devices, troubleshoot problems, and keep operations running smoothly. </p> </div> <a class="three-col-fl__card-link btn--text" href="https://www.webex.com/control-hub.html" target="_self" aria-label="Learn More - Management made easy"> Learn More <span class="icon-arrow"></span> </a> </div> </div> <div class="three-col-fl__card one-row"> <div class="three-col-fl__card-icon">  <img class="icon-image" src="/content/dam/www/us/en/images/customers/tennet/calling.svg"/> </div> <div class="three-col-fl__card-title h4 none">Anytime, anywhere communication</div> <div class="three-col-fl__card-description medium-body medium-body-regular"> <div class="rte-content"><p>Webex Calling, accessible by mobile app, ensures team members are never out of reach.</p> </div> <a class="three-col-fl__card-link btn--text" href="https://www.webex.com/suite/enterprise-cloud-calling.html" target="_self" aria-label="Learn More - Anytime, anywhere communication"> Learn More <span class="icon-arrow"></span> </a> </div> </div> </div> </div> </div></div> <div class="related-cards"> <div class="cmp-related-cards bg-light gradient none bottom-left" data-cmp-is="related-cards" data-micromodal-trigger="my-modal" data-sticky-target="4"> <div class="cmp-related-cards__three-column three-column"> <div class="related-cards grid grid-padding-new "> <div class="related-cards__details"> <div class="related-cards__title h2 "> A fully flexible meeting solution. </div> <div class="related-cards__description large-body large-body-medium rte-content"><p>With Microsoft Teams integration, TenneT offers users the freedom to choose their meeting application.</p> </div> </div> <div class="related-cards__button"> </div> <div class="related-cards__cards "> <div class="related-cards__card three-column0"> <div class="related-cards__card-media"> <img class="related-cards__card-image related-cards__card-image-square" src="/content/dam/www/us/en/images/customers/tennet/easy-implementation.jpg"/> </div> <div class="three-column related-cards__card-content-no-link-lable"> <div class="related-cards__card-title h4"> Easy implementation </div> <div class="related-cards__card-description medium-body medium-body-regular rte-content"> <p>Axians helped TenneT deploy Cisco devices with an easy, repeatable process.</p> </div> <div class="related-cards__card-cta no-capsule"> </div> </div> </div> <div class="related-cards__card three-column1"> <div class="related-cards__card-media"> <img class="related-cards__card-image related-cards__card-image-square" src="/content/dam/www/us/en/images/customers/tennet/superior-performance.jpg"/> </div> <div class="three-column related-cards__card-content-no-link-lable"> <div class="related-cards__card-title h4"> Superior performance </div> <div class="related-cards__card-description medium-body medium-body-regular rte-content"> <p>Employees found their new video conferencing tools easy to use, offering a better sound and image quality. </p> </div> <div class="related-cards__card-cta no-capsule"> </div> </div> </div> <div class="related-cards__card three-column2"> <div class="related-cards__card-media"> <img class="related-cards__card-image related-cards__card-image-square" src="/content/dam/www/us/en/images/customers/tennet/zero-disruption-image.jpg"/> </div> <div class="three-column related-cards__card-content-no-link-lable"> <div class="related-cards__card-title h4"> Zero disruption </div> <div class="related-cards__card-description medium-body medium-body-regular rte-content"> <p>Cisco’s MTR integration allows TenneT to offer multiple meeting experiences without interrupting everyday workflows. </p> </div> <div class="related-cards__card-cta no-capsule"> </div> </div> </div> </div> </div> </div> </div> </div> <div class="product-list"> <div class="cmp-productlist bg-black gradient none bottom-left" data-cmp-is="productlist" data-micromodal-trigger="my-modal" data-sticky-target="5"> <div class="product-list grid grid-padding-new"> <div class="product-list__details grid"> <div class="product-list__details-text"> <h2 class="product-list__title h2 ">Products </h2> </div> </div> <div class="product-list__content"> <div class="product-list__content__list"> <div class="product-list__content__description first"> <span class="product-list__content__title large-body large-body-medium"> Webex Control Hub </span> <a href="https://www.webex.com/control-hub.html" target="_self" class="large-body large-body-medium"> <span class="product-list__content__image icon-arrow-circle black"></span> </a> </div> <div class="product-list__content__description first"> <span 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How TenneT’s powering the future of hybrid teamwork