Hospitality Reputation Management | Enhance Customer Experience

<!doctype html><html lang="en-us"><head> <meta charset="utf-8"> <title>Hospitality Reputation Management | Enhance Customer Experience | Feefo</title> <link rel="alternate" href="https://business.feefo.com/sector/travel" hreflang="x-default"> <link rel="shortcut icon" href="https://business.feefo.com/hubfs/FaviconQuoteMark-01.png"> <meta name="description" content="Enhance your travel and tourism business with review insights, reputation management, and personalized feedback solutions to improve customer experiences and drive loyalty."> <link href="https://unpkg.com/aos@2.3.4/dist/aos.css" rel="stylesheet"> <meta name="viewport" content="width=device-width, initial-scale=1"> <script src="/hs/hsstatic/jquery-libs/static-1.4/jquery/jquery-1.11.2.js"></script> <script src="/hs/hsstatic/jquery-libs/static-1.4/jquery-migrate/jquery-migrate-1.2.1.js"></script> <script>hsjQuery = window['jQuery'];</script> <meta property="og:description" content="Enhance your travel and tourism business with review insights, reputation management, and personalized feedback solutions to improve customer experiences and drive loyalty."> <meta property="og:title" content="Hospitality Reputation Management | Enhance Customer Experience | Feefo"> <meta name="twitter:description" content="Enhance your travel and tourism business with review insights, reputation management, and personalized feedback solutions to improve customer experiences and drive loyalty."> <meta name="twitter:title" content="Hospitality Reputation Management | Enhance Customer Experience | Feefo"> <style> a.cta_button{-moz-box-sizing:content-box !important;-webkit-box-sizing:content-box !important;box-sizing:content-box !important;vertical-align:middle}.hs-breadcrumb-menu{list-style-type:none;margin:0px 0px 0px 0px;padding:0px 0px 0px 0px}.hs-breadcrumb-menu-item{float:left;padding:10px 0px 10px 10px}.hs-breadcrumb-menu-divider:before{content:'›';padding-left:10px}.hs-featured-image-link{border:0}.hs-featured-image{float:right;margin:0 0 20px 20px;max-width:50%}@media (max-width: 568px){.hs-featured-image{float:none;margin:0;width:100%;max-width:100%}}.hs-screen-reader-text{clip:rect(1px, 1px, 1px, 1px);height:1px;overflow:hidden;position:absolute !important;width:1px} </style> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hubfs/hub_generated/template_assets/1/164747234687/1738659156153/template_main.css"> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hubfs/hub_generated/template_assets/1/164747372065/1738659153359/template_theme-overrides.min.css"> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hubfs/hub_generated/template_assets/1/164968090534/1738659157218/template_child.min.css"> <link rel="stylesheet" href="/hs/hsstatic/cos-LanguageSwitcher/static-1.336/sass/LanguageSwitcher.css"> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hub/5707407/hub_generated/module_assets/164746605448/1713368219759/module_164746605448_SaaS_-_Menu.min.css"> <style> .custom-button__div__menu { margin-top: 20vh; 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margin-bottom: 0px !important; margin-left: 0px !important; margin-right: 0px !important; } .elements-module-image_module_17181998557045 { padding-top: 0px !important; padding-left: 0px !important; padding-right: 0px !important; text-align: center; float: none !important; padding-bottom: 0px !important; } .elements-module-card-text_module_17181998557045 { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; text-align: center !important; } .elements-si-card__button--container_footer_div_module_17181998557045 { padding-left: 0px !important; padding-right: 0px !important; } } @media(max-width: 432px) { .elements-module-card-text_module_17181998557045 span { border: none !important; margin: 4px 4px !important; } } </style> <style> .elements-si-cards__card_module_17181998557046 { } .elements-sac-card__arrow { height: 11px; width: 11px; background-image: url("data:image/svg+xml,%3Csvg width='11' height='11' viewBox='0 0 11 11' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M1.17578 5.67773L8.18983 5.67773L1.17578 5.67773Z' fill='%23ffd100'/%3E%3Cpath d='M1.17578 4.95273L0.450781 4.95273L0.450781 6.40273L1.17578 6.40273L1.17578 4.95273ZM8.18983 6.40273C8.59023 6.40273 8.91483 6.07814 8.91483 5.67773C8.91483 5.27733 8.59023 4.95273 8.18983 4.95273L8.18983 6.40273ZM1.17578 6.40273L8.18983 6.40273L8.18983 4.95273L1.17578 4.95273L1.17578 6.40273Z' fill='%23ffd100'/%3E%3Cpath d='M5.70378 1.1648L5.19084 0.65243L4.1661 1.6783L4.67904 2.19067L5.70378 1.1648ZM9.19141 5.67334L9.70378 6.18627L10.2173 5.67334L9.70378 5.16041L9.19141 5.67334ZM4.67904 9.15601L4.1661 9.66838L5.19084 10.6943L5.70378 10.1819L4.67904 9.15601ZM4.67904 2.19067L8.67904 6.18627L9.70378 5.16041L5.70378 1.1648L4.67904 2.19067ZM8.67904 5.16041L4.67904 9.15601L5.70378 10.1819L9.70378 6.18627L8.67904 5.16041Z' fill='%23ffd100'/%3E%3C/svg%3E%0A"); background-size: 100%; background-repeat: no-repeat; background-position: center; display: inline-block; margin-left: 6px; transition: 0.3s ease-in-out; } .elements-si-card__button--container_footer_module_17181998557046 { display: flex; justify-content: space-between; } .elements-si-card__button--container_module_17181998557046 { padding-top: 0px; padding-bottom: 16px; padding-left: 0px; padding-right: 0px; text-align: center; } .elements-si-card__button_module_17181998557046 { text-align: center; cursor: pointer; width: 100%; } .elements-module-image_module_17181998557046 { text-align: center; } .elements-si-cards_module_17181998557046 { display: -webkit-box; display: -ms-flexbox; display: flex; -ms-flex-wrap: grap; flex-wrap: grap; -webkit-box-pack: justify; -ms-flex-pack: justify; } #elements-si-cards_module_17181998557046 > :last-child { margin-right: 0; } .elements-si-cards__card_module_17181998557046 { margin-top: 1.5rem; margin-right: 1.5rem; max-width: 100%; width: 100%; padding: 24px; border-radius: 24px; background-color: #FBD0F4; } .elements-si-card__image_module_17181998557046 { border-radius: 20px; max-width: 100%; object-fit: cover; } .elements-module-card-text_module_17181998557046 { text-align: center; margin-top: 0px; } @media(max-width: 767px) { .elements-si-card__image_module_17181998557046 { } .elements-module-card-text_module_17181998557046 { } .elements-module-image_module_17181998557046 { } .elements-si-card__button--container_module_17181998557046 { padding-top: 0px !important; padding-bottom: 24px !important; padding-left: 0px !important; padding-right: 0px !important; text-align: center !important; } .elements-si-cards_module_17181998557046 { flex-direction: column; justify-content: center; } .elements-si-cards__card_module_17181998557046 { width: 100%; padding: 1.7vmax 1.5rem 1.5vmax; } .elements-div-content_module_17181998557046 { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; margin-top: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; margin-right: 0px !important; } .elements-module-image_module_17181998557046 { padding-top: 0px !important; padding-left: 0px !important; padding-right: 0px !important; text-align: center; float: none !important; padding-bottom: 0px !important; } .elements-module-card-text_module_17181998557046 { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; text-align: center !important; } .elements-si-card__button--container_footer_div_module_17181998557046 { padding-left: 0px !important; padding-right: 0px !important; } } @media(max-width: 432px) { .elements-module-card-text_module_17181998557046 span { border: none !important; margin: 4px 4px !important; } } </style> <style> .elements-si-cards__card_module_17181998557047 { } .elements-sac-card__arrow { height: 11px; width: 11px; background-image: url("data:image/svg+xml,%3Csvg width='11' height='11' viewBox='0 0 11 11' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M1.17578 5.67773L8.18983 5.67773L1.17578 5.67773Z' fill='%23ffd100'/%3E%3Cpath d='M1.17578 4.95273L0.450781 4.95273L0.450781 6.40273L1.17578 6.40273L1.17578 4.95273ZM8.18983 6.40273C8.59023 6.40273 8.91483 6.07814 8.91483 5.67773C8.91483 5.27733 8.59023 4.95273 8.18983 4.95273L8.18983 6.40273ZM1.17578 6.40273L8.18983 6.40273L8.18983 4.95273L1.17578 4.95273L1.17578 6.40273Z' fill='%23ffd100'/%3E%3Cpath d='M5.70378 1.1648L5.19084 0.65243L4.1661 1.6783L4.67904 2.19067L5.70378 1.1648ZM9.19141 5.67334L9.70378 6.18627L10.2173 5.67334L9.70378 5.16041L9.19141 5.67334ZM4.67904 9.15601L4.1661 9.66838L5.19084 10.6943L5.70378 10.1819L4.67904 9.15601ZM4.67904 2.19067L8.67904 6.18627L9.70378 5.16041L5.70378 1.1648L4.67904 2.19067ZM8.67904 5.16041L4.67904 9.15601L5.70378 10.1819L9.70378 6.18627L8.67904 5.16041Z' fill='%23ffd100'/%3E%3C/svg%3E%0A"); background-size: 100%; background-repeat: no-repeat; background-position: center; display: inline-block; margin-left: 6px; transition: 0.3s ease-in-out; } .elements-si-card__button--container_footer_module_17181998557047 { display: flex; justify-content: space-between; } .elements-si-card__button--container_module_17181998557047 { padding-top: 0px; padding-bottom: 16px; padding-left: 0px; padding-right: 0px; text-align: center; } .elements-si-card__button_module_17181998557047 { text-align: center; cursor: pointer; width: 100%; } .elements-module-image_module_17181998557047 { text-align: center; } .elements-si-cards_module_17181998557047 { display: -webkit-box; display: -ms-flexbox; display: flex; -ms-flex-wrap: grap; flex-wrap: grap; -webkit-box-pack: justify; -ms-flex-pack: justify; } #elements-si-cards_module_17181998557047 > :last-child { margin-right: 0; } .elements-si-cards__card_module_17181998557047 { margin-top: 1.5rem; margin-right: 1.5rem; max-width: 100%; width: 100%; padding: 24px; border-radius: 24px; background-color: #fdd100; } .elements-si-card__image_module_17181998557047 { border-radius: 20px; max-width: 100%; object-fit: cover; } .elements-module-card-text_module_17181998557047 { text-align: center; margin-top: 0px; } @media(max-width: 767px) { .elements-si-card__image_module_17181998557047 { } .elements-module-card-text_module_17181998557047 { } .elements-module-image_module_17181998557047 { } .elements-si-card__button--container_module_17181998557047 { padding-top: 0px !important; padding-bottom: 24px !important; padding-left: 0px !important; padding-right: 0px !important; text-align: center !important; } .elements-si-cards_module_17181998557047 { flex-direction: column; justify-content: center; } .elements-si-cards__card_module_17181998557047 { width: 100%; padding: 1.7vmax 1.5rem 1.5vmax; } .elements-div-content_module_17181998557047 { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; margin-top: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; margin-right: 0px !important; } .elements-module-image_module_17181998557047 { padding-top: 0px !important; padding-left: 0px !important; padding-right: 0px !important; text-align: center; float: none !important; padding-bottom: 0px !important; } .elements-module-card-text_module_17181998557047 { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; text-align: center !important; } .elements-si-card__button--container_footer_div_module_17181998557047 { padding-left: 0px !important; padding-right: 0px !important; } } @media(max-width: 432px) { .elements-module-card-text_module_17181998557047 span { border: none !important; margin: 4px 4px !important; } } </style> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hubfs/hub_generated/template_assets/1/164747372054/1738659154120/template__carousel.min.css"> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hub/5707407/hub_generated/module_assets/164747372156/1713368219151/module_164747372156_SaaS_-_Logo_Bar.min.css"> <style> .elements-logo-bar-carousel { text-align: center !important; } [class^="number-slide"], [class*=" number-slide"] { display: flex; align-items: center; justify-content: center; max-width: 100%; } #elements-logo-bar { width: 100%; max-width: 100%; } .brand__container { justify-content: center; } @media(max-width: 767px) { .brand__container { justify-content: center; } } </style> <style> .elements-si-cards__card_module_17242406353006 { } .elements-sac-card__arrow { height: 11px; width: 11px; background-image: url("data:image/svg+xml,%3Csvg width='11' height='11' viewBox='0 0 11 11' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M1.17578 5.67773L8.18983 5.67773L1.17578 5.67773Z' fill='%23ffd100'/%3E%3Cpath d='M1.17578 4.95273L0.450781 4.95273L0.450781 6.40273L1.17578 6.40273L1.17578 4.95273ZM8.18983 6.40273C8.59023 6.40273 8.91483 6.07814 8.91483 5.67773C8.91483 5.27733 8.59023 4.95273 8.18983 4.95273L8.18983 6.40273ZM1.17578 6.40273L8.18983 6.40273L8.18983 4.95273L1.17578 4.95273L1.17578 6.40273Z' fill='%23ffd100'/%3E%3Cpath d='M5.70378 1.1648L5.19084 0.65243L4.1661 1.6783L4.67904 2.19067L5.70378 1.1648ZM9.19141 5.67334L9.70378 6.18627L10.2173 5.67334L9.70378 5.16041L9.19141 5.67334ZM4.67904 9.15601L4.1661 9.66838L5.19084 10.6943L5.70378 10.1819L4.67904 9.15601ZM4.67904 2.19067L8.67904 6.18627L9.70378 5.16041L5.70378 1.1648L4.67904 2.19067ZM8.67904 5.16041L4.67904 9.15601L5.70378 10.1819L9.70378 6.18627L8.67904 5.16041Z' fill='%23ffd100'/%3E%3C/svg%3E%0A"); background-size: 100%; background-repeat: no-repeat; background-position: center; display: inline-block; margin-left: 6px; transition: 0.3s ease-in-out; } .elements-si-card__button--container_footer_module_17242406353006 { display: flex; justify-content: space-between; } .elements-si-card__button--container_module_17242406353006 { padding-top: 0px; padding-bottom: 16px; padding-left: 0px; padding-right: 0px; text-align: center; } .elements-si-card__button_module_17242406353006 { text-align: center; cursor: pointer; width: 100%; } .elements-module-image_module_17242406353006 { text-align: center; } .elements-si-cards_module_17242406353006 { display: -webkit-box; display: -ms-flexbox; display: flex; -ms-flex-wrap: grap; flex-wrap: grap; -webkit-box-pack: justify; -ms-flex-pack: justify; } #elements-si-cards_module_17242406353006 > :last-child { margin-right: 0; } .elements-si-cards__card_module_17242406353006 { margin-top: 1.5rem; margin-right: 1.5rem; max-width: 100%; width: 463px; padding: 24px; border-radius: 24px; background-color: #FFFFFF; } .elements-si-card__image_module_17242406353006 { border-radius: 20px; max-width: 100%; object-fit: cover; } .elements-module-card-text_module_17242406353006 { text-align: center; margin-top: 0px; } @media(max-width: 767px) { .elements-si-card__image_module_17242406353006 { } .elements-module-card-text_module_17242406353006 { } .elements-module-image_module_17242406353006 { } .elements-si-card__button--container_module_17242406353006 { padding-top: 0px !important; padding-bottom: 24px !important; padding-left: 0px !important; padding-right: 0px !important; text-align: center !important; } .elements-si-cards_module_17242406353006 { flex-direction: column; justify-content: center; } .elements-si-cards__card_module_17242406353006 { width: 100%; padding: 1.7vmax 1.5rem 1.5vmax; } .elements-div-content_module_17242406353006 { padding-top: 0px !important; padding-bottom: 8px !important; padding-left: 0px !important; padding-right: 0px !important; margin-top: 0px !important; margin-bottom: 32px !important; margin-left: 0px !important; margin-right: 0px !important; } .elements-module-image_module_17242406353006 { padding-top: 24px !important; padding-left: 8px !important; padding-right: 0px !important; text-align: center; float: none !important; padding-bottom: 0px !important; } .elements-module-card-text_module_17242406353006 { padding-top: 8px !important; padding-bottom: 36px !important; padding-left: 0px !important; padding-right: 0px !important; text-align: center !important; } .elements-si-card__button--container_footer_div_module_17242406353006 { padding-left: 0px !important; padding-right: 0px !important; } } @media(max-width: 432px) { .elements-module-card-text_module_17242406353006 span { border: none !important; margin: 4px 4px !important; } } </style> <style> .ie-elements-sac-title { margin-top: 24px; margin-bottom: 12px; } .elements-sac-content-button { text-align: center; } .ie-card-articles__date-icon { display: -webkit-inline-flex; display: -ms-inline-flexbox; display: inline-block; align-items: center; font-weight: 700; color: #141A2B; margin-bottom: 0; margin-top: 12px; } .ie-card-articles__date-icon svg { vertical-align: text-bottom; margin-right: 6px; } .elements-sac-card__text__module_17340045770365 { text-align: left; width: 100%; margin-bottom: 4px; padding-top: 24px; padding-bottom: 24px; padding-left: 24px; padding-right: 24px; } .elements-sac-card__without-image { padding-top: 12px; } .elements-sac-cards__card { text-align: center; width: 100%; padding: 0px; transition: transform 0.3s ease; position: relative; max-width: 100%; } .elements-sac-cards__module_17340045770365 { display: grid; grid-template-columns: repeat(3, auto); grid-column-gap: 27px; grid-row-gap: 27px; } .elements-sac-content-button { margin-top: 48px; margin-bottom: 24px; margin-left: 0px; margin-right: 0px; } .elements-sac-card__image__module_17340045770365 { border-top-left-radius: 24px; border-top-right-radius: 24px; object-fit: cover; max-height: 202px; } @media(max-width: 767px) { .elements-sac-content-button { text-align: center; } .elements-sac-cards__card { max-width: 100%; } .elements-sac-content-button { margin-top: 8px !important; margin-bottom: 32px !important; margin-left: 0px !important; margin-right: 0px !important; } .elements-div-content_module_17340045770365 { padding-top: 32px !important; padding-bottom: 32px !important; padding-left: 0px !important; padding-right: 0px !important; margin-top: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; margin-right: 0px !important; } .elements-module-image { padding-top: 32px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; } .elements-sac-card__text__module_17340045770365 { padding-top: 24px !important; padding-bottom: 32px !important; padding-left: 24px !important; padding-right: 24px !important; } } .elements-sac-top-content { margin-bottom: 16px; } @media(min-width: 768px) { .elements-sac-top-content { display: flex; align-items: flex-end; justify-content: space-between; margin-bottom: 16px; } } @media(max-width: 1204px) { .elements-sac-cards__module_17340045770365 { grid-column-gap: 18px; } } @media(max-width: 1183px) { .elements-sac-cards__module_17340045770365 { grid-column-gap: 27px; grid-template-columns: repeat(2, auto) !important; } } @media(max-width: 767px) { .elements-sac-content-text { width: 100% !important; } .elements-sac-content-button { width: 100% !important; } .elements-sac-cards__module_17340045770365 { grid-column-gap: 27px; grid-template-columns: repeat(1, auto) !important; } } .elements-sac-cards__card:hover { cursor: pointer; } .elements-sac-card__image__module_17340045770365 { max-width: 100%; margin-right: 8px; } .elements-sac-card__footer { padding: 0px 24px 16px 24px; position: absolute; bottom: 0; left: 0; width: 100%; } .elements-sac-card__footer_content { border-top: 1px solid #E7E8F1; padding-top: 24px; } .elements-module-card-title-content { margin-top: 8px; padding-left: 8px; } .elements-sac-card__footer_text-container { padding-right: 16px; margin-bottom: -15px; margin-top: 4px; } .elements-sac-card__footer_badge-container__module_17340045770365 { margin-top: 16px; } @media (max-width: 812px) { .elements-sac-card__footer_badge-container__module_17340045770365 { float: left !important; text-align: left !important; margin-bottom: 16px; margin-top: 0px; width: 100% !important; padding-left: 72px; } .elements-sac-cards__module_17340045770365 { grid-column-gap: 18px; } } @media(max-width: 767px) { .elements-sac-cards__card { width: 100%; } .elements-sac-card__footer_badge-container__module_17340045770365 { float: right !important; text-align: right !important; margin-bottom: 10x; margin-top: 16px; width: auto !important; padding-left: 0px; } } @media (max-width: 425px) { .elements-sac-card__footer_badge-container__module_17340045770365 { float: left !important; text-align: left !important; margin-bottom: 16px; margin-top: 16px; width: 100% !important; } } </style> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hubfs/hub_generated/module_assets/1/183340258404/1738856195527/module_Review_Logo.min.css"> <style> @media(max-width: 767px) { } </style> <style> .elements-module-image_module_16134169095518 { -webkit-filter: drop-shadow(0px 3px 10px rgba(31, 37, 89, 0.04)); filter: drop-shadow(0px 3px 10px rgba(31, 37, 89, 0.04)); } .elements-form__section__subscribe_module_16134169095518 { max-width: 368px; } .elements-form__section__subscribe_module_16134169095518 form { position: relative; } .elements-form__section__subscribe_module_16134169095518 form label { display: none !important; } .elements-form__section__subscribe_module_16134169095518 form input[type=email] { height: 72px; padding-right: 150px !important; } .elements-form__section__subscribe_module_16134169095518 form .hs-submit { position: absolute; top: 9px; right: 10px; } .elements-form__section__subscribe_module_16134169095518 form .hs-button { padding: 18px 20px !important; } .elements-form__section__subscribe_module_16134169095518 form .hs-error-msg { margin-bottom: -1.4rem; } .elements-form__section__subscribe_module_16134169095518 .submitted-message { color: #62668A !important; } @media(max-width: 767px) { .elements-form__section__subscribe_module_16134169095518 form .hs-submit { position: absolute; right: 10px; width: unset; } .elements-form__section__subscribe_module_16134169095518 form .hs-button { width: unset; } .elements-div-content_module_16134169095518 { } } @media(max-width: 450px) { .elements-form__section__subscribe_module_16134169095518 form .hs-submit { position: unset; width: 100%; } .elements-form__section__subscribe_module_16134169095518 form input[type=email] { height: 70px; padding: .7rem 1.2rem !important; } .elements-form__section__subscribe_module_16134169095518 form .hs-button { width: 100%; height: 54px; } .elements-form__section__subscribe_module_16134169095518 form .hs-form-field { margin-bottom: 16px; } .elements-form__section__subscribe_module_16134169095518 form .hs-error-msg { margin-bottom: 0px !important; } } @media(max-width: 1050px) { } @media(max-width: 767px) { .elements-div-content_module_16134169095518 { padding-top: 16px !important; padding-bottom: 56px !important; padding-left: 38px !important; padding-right: 38px !important; margin-top: 24px !important; margin-bottom: 56px !important; margin-left: 0px !important; margin-right: 0px !important; } .elements-module-image-container_module_16134169095518 { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; } .elements-module-content_module_16134169095518 { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; } } </style> <style> .elements-social-links__container_module_161107835119668 { margin-left: -4px !important; } .elements-social-links__container_module_161107835119668 { text-align: right; } .elements-social-links__icon_module_161107835119668 { transition: 0.3s ease-in-out; } .elements-social-links__icon_module_161107835119668:hover { transform: scale(1.2); } @media (max-width: 767px) { .elements-social-links__container_module_161107835119668 { text-align: left; margin-top: 0px !important; margin-bottom: 0px !important; } } </style>  <style id="hs_editor_style" type="text/css"> #hs_cos_wrapper_module_17205229626357 { background-color: #F7F2ED !important; background-image: none !important; border-radius: 20px !important; display: block !important; padding-bottom: 40px !important; padding-left: 40px !important; padding-right: 40px !important; padding-top: 40px !important } #hs_cos_wrapper_module_17205229626357 input[type="submit"] { font-size: 20px !important } #hs_cos_wrapper_module_17205229626357 .hs-button { font-size: 20px !important } #hs_cos_wrapper_module_17205229626357 .hs-submit { text-align: CENTER !important } #hs_cos_wrapper_module_17205229626357 input[type="text"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205229626357 input[type="email"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205229626357 textarea { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205229626357 input[type="number"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205229626357 select { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205229626357 input[type="file"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205229626357 input[type="tel"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205229626357 input[type="date"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205229626357 .hs-error-msg { color: #FF0201 !important } #hs_cos_wrapper_module_17205229626357 .hs_error_rollup .hs-error-msgs .hs-main-font-element { color: #FF0201 !important } #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) { color: #000000 !important; font-size: 18px !important } #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) p , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) li , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) span , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) label , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) h1 , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) h2 , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) h3 , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) h4 , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) h5 , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) h6 { color: #000000 !important; font-size: 18px !important } #hs_cos_wrapper_module_17205229626357 { background-color: #F7F2ED !important; background-image: none !important; border-radius: 20px !important; display: block !important; padding-bottom: 40px !important; padding-left: 40px !important; padding-right: 40px !important; padding-top: 40px !important } #hs_cos_wrapper_module_17205229626357 input[type="submit"] { font-size: 20px !important } #hs_cos_wrapper_module_17205229626357 .hs-button { font-size: 20px !important } #hs_cos_wrapper_module_17205229626357 .hs-submit { text-align: CENTER !important } #hs_cos_wrapper_module_17205229626357 input[type="text"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205229626357 input[type="email"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205229626357 textarea { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205229626357 input[type="number"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205229626357 select { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205229626357 input[type="file"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205229626357 input[type="tel"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205229626357 input[type="date"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205229626357 .hs-error-msg { color: #FF0201 !important } #hs_cos_wrapper_module_17205229626357 .hs_error_rollup .hs-error-msgs .hs-main-font-element { color: #FF0201 !important } #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) { color: #000000 !important; font-size: 18px !important } #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) p , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) li , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) span , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) label , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) h1 , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) h2 , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) h3 , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) h4 , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) h5 , #hs_cos_wrapper_module_17205229626357 label:not(.hs-error-msg) h6 { color: #000000 !important; font-size: 18px !important } .dnd_area-row-0-force-full-width-section > .row-fluid { max-width: none !important; } .dnd_area-row-1-max-width-section-centering > .row-fluid { max-width: 1440px !important; margin-left: auto !important; margin-right: auto !important; } .dnd_area-row-5-max-width-section-centering > .row-fluid { max-width: 1440px !important; margin-left: auto !important; margin-right: auto !important; } .dnd_area-row-6-max-width-section-centering > .row-fluid { max-width: 1440px !important; margin-left: auto !important; margin-right: auto !important; } .dnd_area-row-7-max-width-section-centering > .row-fluid { max-width: 1440px !important; margin-left: auto !important; margin-right: auto !important; } .dnd_area-row-9-max-width-section-centering > .row-fluid { max-width: 800px !important; margin-left: auto !important; margin-right: auto !important; } .module_171402352740514-flexbox-positioning { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-align: center !important; -ms-flex-pack: start; display: flex !important; flex-direction: column !important; align-items: center !important; justify-content: flex-start; } .module_171402352740514-flexbox-positioning > div { max-width: 100%; flex-shrink: 0 !important; } .section-1-module-2-flexbox-positioning { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-align: center !important; -ms-flex-pack: start; display: flex !important; flex-direction: column !important; align-items: center !important; justify-content: flex-start; } .section-1-module-2-flexbox-positioning > div { max-width: 100%; flex-shrink: 0 !important; } .module_17242406353005-flexbox-positioning { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-align: center !important; -ms-flex-pack: start; display: flex !important; flex-direction: column !important; align-items: center !important; justify-content: flex-start; } .module_17242406353005-flexbox-positioning > div { max-width: 100%; flex-shrink: 0 !important; } .module_17242406420326-flexbox-positioning { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-align: center !important; -ms-flex-pack: start; display: flex !important; flex-direction: column !important; align-items: center !important; justify-content: flex-start; } .module_17242406420326-flexbox-positioning > div { max-width: 100%; flex-shrink: 0 !important; } .module_17242406487558-flexbox-positioning { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-align: center !important; -ms-flex-pack: start; display: flex !important; flex-direction: column !important; align-items: center !important; justify-content: flex-start; } .module_17242406487558-flexbox-positioning > div { max-width: 100%; flex-shrink: 0 !important; } .module_17242406560794-flexbox-positioning { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-align: center !important; -ms-flex-pack: start; display: flex !important; flex-direction: column !important; align-items: center !important; justify-content: flex-start; } .module_17242406560794-flexbox-positioning > div { max-width: 100%; flex-shrink: 0 !important; } .module_17205229626356-flexbox-positioning { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-align: center !important; -ms-flex-pack: start; display: flex !important; flex-direction: column !important; align-items: center !important; justify-content: flex-start; } .module_17205229626356-flexbox-positioning > div { max-width: 100%; flex-shrink: 0 !important; } /* HubSpot Non-stacked Media Query Styles */ @media (min-width:768px) { .dnd_area-row-3-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .dnd_area-row-5-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .dnd_area-row-6-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .dnd_area-row-7-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .cell_17140235274053-row-0-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .cell_17140235274055-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17140235274055-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17140235274055-row-0-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .cell_17140235274058-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17140235274058-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17140235274057-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17140235274057-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17181998557043-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17181998557043-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17242406420324-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17242406420324-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17242406420323-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17242406420323-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17242406487554-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17242406487554-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17242406487553-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17242406487553-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17242406560792-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17242406560792-vertical-alignment > div { flex-shrink: 0 !important; } .cell_1724240656079-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_1724240656079-vertical-alignment > div { flex-shrink: 0 !important; } } /* HubSpot Styles (default) */ .dnd_area-row-0-padding { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; } .dnd_area-row-1-padding { padding-top: 0px !important; padding-bottom: 0px !important; } .dnd_area-row-2-padding { padding-top: 80px !important; padding-bottom: 80px !important; } .dnd_area-row-2-background-layers { background-image: linear-gradient(rgba(226, 234, 244, 1), rgba(226, 234, 244, 1)) !important; background-position: left top !important; background-size: auto !important; background-repeat: no-repeat !important; } .dnd_area-row-3-padding { padding-top: 60px !important; padding-bottom: 60px !important; } .dnd_area-row-4-padding { padding-top: 40px !important; } .dnd_area-row-5-padding { padding-top: 20px !important; padding-bottom: 20px !important; } .dnd_area-row-6-padding { padding-top: 0px !important; padding-bottom: 0px !important; } .dnd_area-row-7-padding { padding-top: 20px !important; padding-bottom: 20px !important; } .dnd_area-row-9-padding { padding-top: 80px !important; padding-bottom: 80px !important; } .dnd_area-row-9-background-layers { background-image: url('https://business.feefo.com/hubfs/Feefo-speech-mark-single-background6.svg') !important; background-position: center center !important; background-size: cover !important; background-repeat: no-repeat !important; } /* HubSpot Styles (mobile) */ @media (max-width: 767px) { .dnd_area-row-2-padding { padding-top: 40px !important; padding-bottom: 40px !important; } .dnd_area-row-3-padding { padding-top: 40px !important; padding-bottom: 20px !important; } .dnd_area-row-5-padding { padding-top: -10px !important; } .dnd_area-row-6-padding { padding-top: -10px !important; } .dnd_area-row-7-padding { padding-top: -10px !important; } .cell_17140235274058-margin { margin-top: 30px !important; } .module_17182726955373-padding > #hs_cos_wrapper_module_17182726955373 { padding-top: 40px !important; } } </style>  <script> var _hsp = window._hsp = window._hsp || []; window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} var useGoogleConsentModeV2 = true; var waitForUpdateMillis = 1000; var hsLoadGtm = function loadGtm() { if(window._hsGtmLoadOnce) { return; } if (useGoogleConsentModeV2) { gtag('set','developer_id.dZTQ1Zm',true); gtag('consent', 'default', { 'ad_storage': 'denied', 'analytics_storage': 'denied', 'ad_user_data': 'denied', 'ad_personalization': 'denied', 'wait_for_update': waitForUpdateMillis }); _hsp.push(['useGoogleConsentModeV2']) } (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-TX6CK3W'); window._hsGtmLoadOnce = true; }; _hsp.push(['addPrivacyConsentListener', function(consent){ if(consent.allowed || (consent.categories && consent.categories.analytics)){ hsLoadGtm(); } }]); </script>  <link rel="canonical" href="https://business.feefo.com/sector/travel"> <meta name="robots" content="index,follow">  <script async type="text/javascript" src="//cdns.go-track.info/p/84a11b97f90b78a0c216904f867e5a70.js"></script>   <script> (function(h,o,t,j,a,r){ h.hj=h.hj||function(){(h.hj.q=h.hj.q||[]).push(arguments)}; h._hjSettings={hjid:1054035,hjsv:6}; a=o.getElementsByTagName('head')[0]; r=o.createElement('script');r.async=1; r.src=t+h._hjSettings.hjid+j+h._hjSettings.hjsv; a.appendChild(r); })(window,document,' https://static.hotjar.com/c/hotjar-','.js?sv='); </script>  <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "Organization", "mainEntityOfPage":{ "@type":"WebPage", "@id":"https://business.feefo.com/en-us/sector/travel", "description": "Enhance your travel and tourism business with review insights, reputation management, and personalized feedback solutions to improve customer experiences and drive loyalty." }, "url": "https://business.feefo.com/en-us/", "logo": "https://cdn2.hubspot.net/hubfs/5707407/Feefo_logo_blackyellow-2.png", "name": "Feefo Holdings Ltd", "address": { "@type": "PostalAddress", "streetAddress": "28 Atlantic Wharf", "addressLocality": "Boston", "addressRegion": "MA", "addressCountry": "United States", "postalCode": "02110" }, "telephone": "+1 857-217-4130", "email": "support@feefo.com", "sameAs": [ "https://web.facebook.com/FeefoOfficial", "https://twitter.com/Feefo_Official", "https://www.instagram.com/feefo_official/?hl=en", "https://uk.linkedin.com/company/feefo", "https://www.youtube.com/c/Feefo_Official" ] } </script>  <script type="application/ld+json"> { "@context": "https://schema.org/", "@type": "WebSite", "name": "Feefo Holdings Ltd", "url": "https://business.feefo.com/en-us/", "potentialAction": { "@type": "SearchAction", "target": "https://business.feefo.com/hs-search-results?term={search_term_string}", "query-input": "required term=search_term_string" } } </script> <script type="application/ld+json"> { "@context": "https://schema.org/", "@type": "WebPage", "name": "Feefo Holdings Ltd" } </script>  <script> function isValidHttpUrl(str) { const pattern = new RegExp( '^(https?:\\/\\/)?' + // protocol '((([a-z\\d]([a-z\\d-]*[a-z\\d])*)\\.)+[a-z]{2,}|' + // domain name '((\\d{1,3}\\.){3}\\d{1,3}))' + // OR ip (v4) address '(\\:\\d+)?(\\/[-a-z\\d%_.~+]*)*' + // port and path '(\\?[;&a-z\\d%_.~+=-]*)?' + // query string '(\\#[-a-z\\d_]*)?$', // fragment locator 'i' ); return pattern.test(str); } $( "input[name='website']" ).on('change',function(){ let place = this.value; if (isValidHttpUrl(place)) { $( ".hs_website .input .custom-validation" ).remove(); $('input[type=submit]').removeAttr("disabled") } else { $( ".hs_website .input" ).append( "<div class='custom-validation'>Please ensure you use a recognised URL format. An example would be www.feefo.com</div>" ); $('input[type=submit]').attr('disabled', 'disabled'); } //console.log(isValidHttpUrl(place)); }); $(window).load(function() { $( "input[name='website']" ).on('change',function(){ let place = this.value; if (isValidHttpUrl(place)) { $( ".hs_website .input .custom-validation" ).remove(); $('input[type=submit]').removeAttr("disabled") } else { $( ".hs_website .input" ).append( "<div class='custom-validation'>Please ensure you use a recognised URL format. An example would be www.feefo.com</div>" ); $('input[type=submit]').attr('disabled', 'disabled'); } //console.log(isValidHttpUrl(place)); }); }); </script>  <meta property="og:url" content="https://business.feefo.com/sector/travel"> <meta name="twitter:card" content="summary"> <meta http-equiv="content-language" content="en-us"> <link rel="alternate" hreflang="en-gb" href="https://business.feefo.com/sector/travel"> <link rel="alternate" hreflang="en-us" href="https://business.feefo.com/en-us/sector/travel"> <meta name="generator" content="HubSpot"></head> <body data-aos="fade">  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-TX6CK3W" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <div class="body-wrapper hs-content-id-169400331810 hs-site-page page "> <div data-global-resource-path="saas-elements-child-feefo/templates/partials/header.html"> <header class="header"> <a href="#main-content" class="header__skip">Skip to content</a> <div id="hs_cos_wrapper_module_16366511675687" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"></div> <div id="header" class="header__container__main"> <div class="header__container content-wrapper"> <div class="header__logo header__logo--main"> <div id="hs_cos_wrapper_site_logo" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-logo" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_site_logo_hs_logo_widget" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_logo" style="" data-hs-cos-general-type="widget" data-hs-cos-type="logo"><a href="https://www.feefo.com/uk" id="hs-link-site_logo_hs_logo_widget" style="border-width:0px;border:0px;"><img src="https://business.feefo.com/hubfs/Feefo%202024/Images/Logos/Feefo%20V2.svg" class="hs-image-widget " height="28" style="height: auto;width:121px;border-width:0px;border:0px;" width="121" alt="Feefo V2" title="Feefo V2" loading="eager"></a></span> </div> </div> <div class="header__column"> <div class="header__row-1"> <div class="header--toggle header__navigation--toggle"></div> <div class="header--toggle header__search--toggle" style="display: none;"></div> <div class="header__close--toggle"></div> <div class="header__navigation header--element"> <div id="hs_cos_wrapper_navigation-primary" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <nav aria-label="Main menu" class="navigation-primary"> <ul class="submenu level-1"> <li class="has-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/features" class="menu-link">Features</a> <input type="checkbox" id="Features_navigation-primary" class="submenu-toggle"> <label class="menu-arrow" for="Features_navigation-primary"> <span class="menu-arrow-bg"></span> </label> <ul class="submenu level-2"> <li class="has-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/features/touchpoints" class="menu-link"><strong>Touchpoints</strong></a> <ul class="submenu level-3"> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/features/send-invites" class="menu-link">Invite</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/features/collect-reviews" class="menu-link">Collect</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/features/respond-to-reviews" class="menu-link">Manage</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/features/display-reviews" class="menu-link">Display</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/features/analyze" class="menu-link">Analyze</a> </li> </ul> </li> <li class="has-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/features" class="menu-link"><strong>Solutions</strong></a> <ul class="submenu level-3"> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/features/essential" class="menu-link">Essential</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/features/enhanced" class="menu-link">Enhanced</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/features/integrations" class="menu-link">Integrations</a> </li> </ul> </li> </ul> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/enterprise" class="menu-link">Enterprise</a> </li> <li class="no-submenu menu-item 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hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/product-updates" class="menu-link">Product Updates</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/press-releases" class="menu-link">Press Releases</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/features/feefo-platform-walkthrough" class="menu-link">Video Walkthrough</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://support.feefo.com" class="menu-link">Support</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/campaign/the-value-exchange" class="menu-link">Value Exchange</a> </li> </ul> </li> <li class="has-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/sector" class="menu-link active-branch"><strong>Sectors</strong></a> <ul class="submenu level-3"> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/sector/automotive" class="menu-link">Automotive</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/sector/b2b" class="menu-link">B2B</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/sector/brands-and-manufacturers" class="menu-link">Brands & Manufacturers</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/sector/education-and-training" class="menu-link">Education & Training</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/sector/health-and-beauty" class="menu-link">Health & Wellbeing</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/sector/money-and-insurance" class="menu-link">Money & 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href="javascript:;" class="menu-link"><strong>Company</strong></a> <ul class="submenu level-3"> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://feefo.careers.hibob.com/" class="menu-link">Careers</a> </li> </ul> </li> <li class="has-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/company/partnerships" class="menu-link"><strong>Partnerships</strong></a> <ul class="submenu level-3"> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/en-us/company/partnerships/become-a-partner" class="menu-link">Become a Partner</a> </li> </ul> </li> </ul> </li> </ul> </nav> <div class="custom-button__div__menu"> <a href="https://www.feefo.com/search-reviews" target="_blank" rel="noopener"> <button class="btn-primary-dark custom-button ie-multiple-buttons-header"> Search reviews </button> </a> <a href="https://business.feefo.com/enquiry/get-in-touch-form" target="_blank" rel="noopener"> <button class="btn-primary-dark custom-button ie-multiple-buttons-header"> Book a demo </button> </a> <a href="https://hub.feefo.com" target="_blank" rel="noopener"> <button class="btn-primary-white custom-button ie-multiple-buttons-header"> Hub login </button> </a> </div> </div> </div> <div id="hs_cos_wrapper_module_1611098085088105" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="elements-overlay-search"> <span class="hideBtn"></span> <div id="searchBar" class="searchBar"> <form action="/hs-search-results"> <div class="elements-search-modal-group"> <input type="text" name="term" class="hs-search-field__input" placeholder="Search resources..." data-aos="fade-down" data-aos-once="true" autofocus> <input type="image" src="https://f.hubspotusercontent10.net/hubfs/8768169/Business/Theme/images/icons/loupe.svg" alt="Submit Form" class="elements-icon-search-field"> </div> <input type="hidden" name="type" value="SITE_PAGE"> <input type="hidden" name="type" value="LANDING_PAGE"> <input type="hidden" name="type" value="BLOG_POST"> <input type="hidden" name="type" value="LISTING_PAGE"> <input type="hidden" name="type" value="KNOWLEDGE_ARTICLE"> </form> </div> </div> <div class="showBtn"></div> </div> <div class="header__language-switcher header--element"> <div class="header__language-switcher--label"> <div id="hs_cos_wrapper_language-switcher" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-language_switcher" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_language-switcher_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_language_switcher" style="" data-hs-cos-general-type="widget" data-hs-cos-type="language_switcher"><div class="lang_switcher_class"> <div class="globe_class" onclick=""> <ul class="lang_list_class"> <li> <a class="lang_switcher_link" data-language="en-us" lang="en-us" href="https://business.feefo.com/en-us/sector/travel">English - United States</a> </li> <li> <a class="lang_switcher_link" data-language="en-gb" lang="en-gb" href="https://business.feefo.com/sector/travel">English - United Kingdom</a> </li> </ul> </div> </div></span></div> <div class="header__language-switcher--label-current"> English - United States</div> </div> </div> <div class="header__button header--element"> <div id="hs_cos_wrapper_module_16106654906244" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class=" container-fluid "> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell elements-module-button_module_16106654906244" style=" text-align: left; width: 100%; margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; " data-widget-type="cell" data-x="0" data-w="12"> <div class="elements-module-buttons-container"> <a href="https://business.feefo.com/en-us/enquiry/get-in-touch-form" class="elements-link-buttons_module_16106654906244"> <button class="business-link__button__icon__module_16106654906244__000000 elements-buttons-enabled-on-tablet elements-buttons-enabled-on-mobile elements-btns-custom_module_16106654906244 elements-btns-styles_module_16106654906244" style=" font-family: ; ; color: #292F36; font-size: 16px; background-color: #FFD100; border: 1px solid #FFFFFF; border-radius: 100px; "> <span class="business-link__icon__module_16106654906244" style="fill: #000000;"><span id="hs_cos_wrapper_module_16106654906244_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_icon" style="" data-hs-cos-general-type="widget" data-hs-cos-type="icon"><svg version="1.0" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 448 512" aria-hidden="true"><g id="calendar-alt1_layer"><path d="M436 160H12c-6.6 0-12-5.4-12-12v-36c0-26.5 21.5-48 48-48h48V12c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v52h128V12c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v52h48c26.5 0 48 21.5 48 48v36c0 6.6-5.4 12-12 12zM12 192h424c6.6 0 12 5.4 12 12v260c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V204c0-6.6 5.4-12 12-12zm116 204c0-6.6-5.4-12-12-12H76c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12v-40zm0-128c0-6.6-5.4-12-12-12H76c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12v-40zm128 128c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12v-40zm0-128c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12v-40zm128 128c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12v-40zm0-128c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12v-40z" /></g></svg></span></span> Get in touch </button> </a> <a href="https://business.feefo.com/en-us/contact" class="elements-link-buttons_module_16106654906244"> <button class="business-link__button__icon__module_16106654906244__FFD100 elements-buttons-enabled-on-tablet elements-buttons-enabled-on-mobile elements-btns-custom_module_16106654906244 elements-btns-styles_module_16106654906244" style=" font-family: ; ; color: #FFFFFF; font-size: 14px; background-color: #4F4CFA; border: 1px solid #FFFFFF; border-radius: 100px; "> <span class="business-link__icon__module_16106654906244" style="fill: #FFFFFF;"><span id="hs_cos_wrapper_module_16106654906244_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_icon" style="" data-hs-cos-general-type="widget" data-hs-cos-type="icon"><svg version="1.0" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512" aria-hidden="true"><g id="phone2_layer"><path d="M493.397 24.615l-104-23.997c-11.314-2.611-22.879 3.252-27.456 13.931l-48 111.997a24 24 0 0 0 6.862 28.029l60.617 49.596c-35.973 76.675-98.938 140.508-177.249 177.248l-49.596-60.616a24 24 0 0 0-28.029-6.862l-111.997 48C3.873 366.516-1.994 378.08.618 389.397l23.997 104C27.109 504.204 36.748 512 48 512c256.087 0 464-207.532 464-464 0-11.176-7.714-20.873-18.603-23.385z" /></g></svg></span></span> +1-857-217-4130 </button> </a> <a href="https://hub.feefo.com" class="elements-link-buttons_module_16106654906244"> <button class="business-link__button__icon__module_16106654906244__000000 elements-buttons-enabled-on-tablet elements-buttons-enabled-on-mobile elements-btns-custom_module_16106654906244 elements-btns-styles_module_16106654906244" style=" font-family: ; ; color: #292F36; font-size: 16px; background-color: #ffffff; border: 1px solid #292F36; border-radius: 100px; "> <span class="business-link__icon__module_16106654906244" style="fill: #000000;"><span id="hs_cos_wrapper_module_16106654906244_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_icon" style="" data-hs-cos-general-type="widget" data-hs-cos-type="icon"><svg version="1.0" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512" aria-hidden="true"><g id="sign-in-alt3_layer"><path d="M416 448h-84c-6.6 0-12-5.4-12-12v-40c0-6.6 5.4-12 12-12h84c17.7 0 32-14.3 32-32V160c0-17.7-14.3-32-32-32h-84c-6.6 0-12-5.4-12-12V76c0-6.6 5.4-12 12-12h84c53 0 96 43 96 96v192c0 53-43 96-96 96zm-47-201L201 79c-15-15-41-4.5-41 17v96H24c-13.3 0-24 10.7-24 24v96c0 13.3 10.7 24 24 24h136v96c0 21.5 26 32 41 17l168-168c9.3-9.4 9.3-24.6 0-34z" /></g></svg></span></span> Hub login </button> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </header> <div class="sticky-padding"></div>  </div> <main id="main-content" class="body-container-wrapper body-container"> <div class="container-fluid body-container"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-1 dnd_area-row-0-force-full-width-section dnd-section dnd_area-row-0-padding"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1714024147954" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <hr></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-3 dnd_area-row-1-padding dnd_area-row-1-max-width-section-centering dnd-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-4 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1714094491727" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <nav class="jake-breadcrumbs" aria-label="breadcrumb"> <ol class="jake-breadcrumbs-list"> <li class="jake-breadcrumb-item"><a href="https://business.feefo.com/en-us/" target="_blank" rel="noopener">Home</a></li> <li class="jake-breadcrumb-item"><a href="https://business.feefo.com/en-us/sector" target="_blank" rel="noopener">Sectors</a></li> <li class="jake-breadcrumb-item"><a href="https://business.feefo.com/sector/travel" target="_blank" rel="noopener">Travel and Tourism</a></li> </ol> </nav> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-5 dnd_area-row-2-background-layers dnd_area-row-2-padding dnd_area-row-2-background-color dnd-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-6 cell_17140235274053-row-0-vertical-alignment dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column cell_17140235274055-vertical-alignment" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-7 cell_17140235274055-row-0-vertical-alignment dnd-row"> <div class="row-fluid "> <div class="span6 widget-span widget-type-cell cell_17140235274057-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="6"> <div class="row-fluid-wrapper row-depth-2 row-number-1 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_171402352740511" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_171402352740511_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h1>Review platform for travel and tourism</h1> <p>When people are booking trips, they want to hear from like-minded individuals. That's why showcasing reviews for your hotel, service, or hospitality reviews along the customer journey is vital. Hospitality reputation management is essential for businesses in the travel, tourism, and hospitality industry. Find out what your customers really care about, listen at every touchpoint - from check-in to post-holiday blues - and act on review insights to give future guests the best possible experience.</p></span></div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell cell_17140235274058-margin dnd-column cell_17140235274058-vertical-alignment" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-2 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget module_171402352740514-flexbox-positioning dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_171402352740514" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_module_171402352740514_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="linked_image"><img src="https://business.feefo.com/hubfs/Feefo%202024/Images/Placeholder/plane-in-the-sky%20(1).jpeg" class="hs-image-widget " style="max-width: 100%; height: auto;" alt="plane-in-the-sky (1)" title="plane-in-the-sky (1)" loading="lazy"></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-1 dnd-section dnd_area-row-3-padding dnd_area-row-3-vertical-alignment"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell cell_17181998557043-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module section-1-module-2-flexbox-positioning" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_section-1-module-2" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_section-1-module-2_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h2 style="text-align: center; font-weight: bold;"><span>Review insights from every travel experience</span></h2></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-3 dnd-row"> <div class="row-fluid "> <div class="span4 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="4"> <div id="hs_cos_wrapper_module_17181998557045" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="container-fluid elements-div-content_module_17181998557045 " style=" padding-top: 0px; padding-bottom: 40px; padding-left: 0px; padding-right: 0px; margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; width: 100%; "> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell" data-widget-type="cell" data-x="0" data-w="12"> <div id="elements-si-cards_module_17181998557045" class="cards elements-si-cards_module_17181998557045"> <div style="" class="cards__card elements-si-cards__card_module_17181998557045" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0"> <div class="elements-module-image_module_17181998557045" style=" padding-left: 0px; padding-right: 0px; padding-top: 0px; padding-bottom: 0px; "> </div> <div class="elements-module-card-text_module_17181998557045" style=" padding-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; "> <div id="hs_cos_wrapper_module_17181998557045_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="card.content"><h4 style="text-align: center;"><span style="color: #ffffff;">Track and report on individual features that are being spoken about in reviews</span></h4></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="span4 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="4" data-w="4"> <div id="hs_cos_wrapper_module_17181998557046" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="container-fluid elements-div-content_module_17181998557046 " style=" padding-top: 0px; padding-bottom: 40px; padding-left: 0px; padding-right: 0px; margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; width: 100%; "> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell" data-widget-type="cell" data-x="0" data-w="12"> <div id="elements-si-cards_module_17181998557046" class="cards elements-si-cards_module_17181998557046"> <div style="" class="cards__card elements-si-cards__card_module_17181998557046" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0"> <div class="elements-module-image_module_17181998557046" style=" padding-left: 0px; padding-right: 0px; padding-top: 0px; padding-bottom: 0px; "> </div> <div class="elements-module-card-text_module_17181998557046" style=" padding-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; "> <div id="hs_cos_wrapper_module_17181998557046_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="card.content"><h4 style="text-align: center;">Spotlight the moments that profoundly shape the customer journey</h4></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="span4 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="8" data-w="4"> <div id="hs_cos_wrapper_module_17181998557047" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="container-fluid elements-div-content_module_17181998557047 " style=" padding-top: 0px; padding-bottom: 40px; padding-left: 0px; padding-right: 0px; margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; width: 100%; "> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell" data-widget-type="cell" data-x="0" data-w="12"> <div id="elements-si-cards_module_17181998557047" class="cards elements-si-cards_module_17181998557047"> <div style="" class="cards__card elements-si-cards__card_module_17181998557047" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0"> <div class="elements-module-image_module_17181998557047" style=" padding-left: 0px; padding-right: 0px; padding-top: 0px; padding-bottom: 0px; "> </div> <div class="elements-module-card-text_module_17181998557047" style=" padding-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; "> <div id="hs_cos_wrapper_module_17181998557047_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="card.content"><h4 style="text-align: center;">Identify problem areas and solve issues before they escalate</h4></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-4 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget module_17182726955373-padding dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17182726955373" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="elements-logo-bar_6dffe85475f6bafb5aa7d867aae24d0c" class="keen-slider elements-logo-bar-carousel"> <div class="keen-slider__slide"> <img class="logo__bar-logo" src="https://business.feefo.com/hubfs/British%20airways%20holidays.svg" alt="British airways holidays logo" loading="" width="128" height="40"> </div> <div class="keen-slider__slide"> <img class="logo__bar-logo" src="https://business.feefo.com/hubfs/easyjet.svg" alt="easyjet logo" loading="" width="128" height="40"> </div> <div class="keen-slider__slide"> <img class="logo__bar-logo" src="https://business.feefo.com/hubfs/expedia.com.svg" alt="expedia.com logo" loading="" width="128" height="40"> </div> <div class="keen-slider__slide"> <img class="logo__bar-logo" src="https://business.feefo.com/hubfs/Great%20Escapes.svg" alt="Great Escapes logo" loading="" width="128" height="40"> </div> <div class="keen-slider__slide"> <img class="logo__bar-logo" src="https://business.feefo.com/hubfs/Jet2holidays.svg" alt="Jet2holidays logo" loading="" width="128" height="40"> </div> <div class="keen-slider__slide"> <img class="logo__bar-logo" src="https://business.feefo.com/hubfs/Tripadvisor%20Rentals.svg" alt="Tripadvisor Rentals logo" loading="" width="128" height="40"> </div> <div class="keen-slider__slide"> <img class="logo__bar-logo" src="https://business.feefo.com/hubfs/Walt%20Disney%20Travel.svg" alt="Walt Disney Travel logo" loading="" width="128" height="40"> </div> <div class="keen-slider__slide"> <img class="logo__bar-logo" src="https://business.feefo.com/hubfs/World%20Travellers.svg" alt="Magic breaks logo" loading="" width="128" height="40"> </div> <div class="keen-slider__slide"> <img class="logo__bar-logo" src="https://business.feefo.com/hubfs/Golfholidays.com.svg" alt="Golfholidays.com logo" loading="" width="128" height="40"> </div> <div class="keen-slider__slide"> <img class="logo__bar-logo" src="https://business.feefo.com/hubfs/Enable%20Holidays%20Limited.svg" alt="Enable Holidays Limited logo" loading="" width="128" height="40"> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-5 dnd-section dnd_area-row-4-padding"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-6 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module module_17242406353005-flexbox-positioning" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17242406353005" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_17242406353005_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h2 style="text-align: center;">How it works</h2></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-7 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17242406353006" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="container-fluid elements-div-content_module_17242406353006 " style=" padding-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; width: 100%; "> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell" data-widget-type="cell" data-x="0" data-w="12"> <div id="elements-si-cards_module_17242406353006" class="cards elements-si-cards_module_17242406353006"> <div style="" class="cards__card elements-si-cards__card_module_17242406353006" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0"> <a href="https://www.feefo.com/uk/business/features/feedback-request-manager"> <div class="elements-module-image_module_17242406353006" style=" padding-left: 0px; padding-right: 0px; padding-top: 0px; padding-bottom: 0px; "> </div> <div class="elements-module-card-text_module_17242406353006" style=" padding-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; "> <div id="hs_cos_wrapper_module_17242406353006_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="card.content"><p style="margin-bottom: 8px;"><strong>Step 1</strong></p> Add the Q&A widget to your product page so customers can view and ask questions directly on your website. </div> </div> </a> </div> <div style="" class="cards__card elements-si-cards__card_module_17242406353006" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0"> <a href="https://www.feefo.com/uk/business/features/nps"> <div class="elements-module-image_module_17242406353006" style=" padding-left: 0px; padding-right: 0px; padding-top: 0px; padding-bottom: 0px; "> </div> <div class="elements-module-card-text_module_17242406353006" style=" padding-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; "> <div id="hs_cos_wrapper_module_17242406353006_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="card.content"><p style="margin-bottom: 8px;"><strong>Step 2</strong></p> <p><span> Your customer submits their question and contact details to receive the response.</span></p></div> </div> </a> </div> <div style="" class="cards__card elements-si-cards__card_module_17242406353006" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0"> <a href="https://www.feefo.com/uk/business/features/surveys"> <div class="elements-module-image_module_17242406353006" style=" padding-left: 0px; padding-right: 0px; padding-top: 0px; padding-bottom: 0px; "> </div> <div class="elements-module-card-text_module_17242406353006" style=" padding-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; "> <div id="hs_cos_wrapper_module_17242406353006_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="card.content"><p style="margin-bottom: 8px;"><strong>Step 3</strong></p> <p><span>The question is received in the Hub, reviewed by your expert team and responded to.</span></p></div> </div> </a> </div> <div style="" class="cards__card elements-si-cards__card_module_17242406353006" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0"> <a href="https://www.feefo.com/uk/business/features/surveys"> <div class="elements-module-image_module_17242406353006" style=" padding-left: 0px; padding-right: 0px; padding-top: 0px; padding-bottom: 0px; "> </div> <div class="elements-module-card-text_module_17242406353006" style=" padding-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; "> <div id="hs_cos_wrapper_module_17242406353006_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="card.content"><p style="margin-bottom: 8px;"><strong>Step 4</strong></p> <p><span>The customer will be notified that you answered their question and the Q&A will be published in the widget for all your customers to see. Only questions that have been answered are shown in the widget.</span></p></div> </div> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-8 dnd-section dnd_area-row-5-max-width-section-centering dnd_area-row-5-padding dnd_area-row-5-vertical-alignment"> <div class="row-fluid "> <div class="span6 widget-span widget-type-cell cell_17242406420323-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-9 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget module_17242406420326-flexbox-positioning dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17242406420326" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_module_17242406420326_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="linked_image"><img src="https://business.feefo.com/hs-fs/hubfs/Mask%20group.png?width=448&height=400&name=Mask%20group.png" class="hs-image-widget " width="448" height="400" style="max-width: 100%; height: auto;" alt="Mask group" title="Mask group" loading="lazy" srcset="https://business.feefo.com/hs-fs/hubfs/Mask%20group.png?width=224&height=200&name=Mask%20group.png 224w, https://business.feefo.com/hs-fs/hubfs/Mask%20group.png?width=448&height=400&name=Mask%20group.png 448w, https://business.feefo.com/hs-fs/hubfs/Mask%20group.png?width=672&height=600&name=Mask%20group.png 672w, https://business.feefo.com/hs-fs/hubfs/Mask%20group.png?width=896&height=800&name=Mask%20group.png 896w, https://business.feefo.com/hs-fs/hubfs/Mask%20group.png?width=1120&height=1000&name=Mask%20group.png 1120w, https://business.feefo.com/hs-fs/hubfs/Mask%20group.png?width=1344&height=1200&name=Mask%20group.png 1344w" sizes="(max-width: 448px) 100vw, 448px"></span></div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell cell_17242406420324-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-10 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17242406420328" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_17242406420328_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h6 style="font-weight: bold;"><span style="color: #5ab6cd;">Feedback Request Manager</span></h6> <h3 style="font-weight: normal;"><span role="presentation" dir="ltr">Request </span><span role="presentation" dir="ltr">customer feedback before the trip ends</span></h3> <p>Collect public or private feedback at any or all stages of your customer’s journey. Hospitality reviews allow you to pinpoint where your strengths are and where your brand could grow and improve, giving you a more rounded view of the customer experience. Requesting feedback at moments specific to the services provided by your business can help you avoid negative feedback around services that you don’t provide or events that were out of your control. <a href="/en-us/features/feedback-request-manager" rel="noopener" target="_blank">Feedback Request Manager</a> streamlines this process, giving you more travel review insights instantly.</p></span></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-11 dnd_area-row-6-padding dnd_area-row-6-vertical-alignment dnd-section dnd_area-row-6-max-width-section-centering"> <div class="row-fluid "> <div class="span6 widget-span widget-type-cell dnd-column cell_17242406487553-vertical-alignment" style="" data-widget-type="cell" data-x="0" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-12 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17242406487556" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_17242406487556_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h6 style="font-weight: bold;"><span style="color: #5ab6cd;">SMS</span></h6> <h3 style="font-weight: normal;"><span>Personalised SMS feedback requests</span></h3> <p>Reach out to your customers any time or any place with <a href="/en-us/features/sms" rel="noopener" target="_blank">SMS feedback requests</a>. Tailor the content for a personal touch and combine with our Feedback Request Manager, to get on-the spot feedback that allows you to take immediate action. From hotel customer reviews to hospitality reviews, we've got you covered. </p></span></div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell cell_17242406487554-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-13 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module module_17242406487558-flexbox-positioning" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17242406487558" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_module_17242406487558_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="linked_image"><img src="https://business.feefo.com/hubfs/2024%20Website%20Assets/Features%20Content%20Type/SMS%20assets/SMS%20-%201.svg" class="hs-image-widget " width="400" height="400" style="max-width: 100%; height: auto;" alt="SMS - 1" title="SMS - 1" loading="lazy"></span></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-14 dnd_area-row-7-vertical-alignment dnd-section dnd_area-row-7-max-width-section-centering dnd_area-row-7-padding"> <div class="row-fluid "> <div class="span6 widget-span widget-type-cell dnd-column cell_1724240656079-vertical-alignment" style="" data-widget-type="cell" data-x="0" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-15 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget module_17242406560794-flexbox-positioning dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17242406560794" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_module_17242406560794_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="linked_image"><img src="https://business.feefo.com/hs-fs/hubfs/2023/Customer%20Support/EM17/NPS.png?width=500&height=287&name=NPS.png" class="hs-image-widget " width="500" height="287" style="max-width: 100%; height: auto;" alt="NPS" title="NPS" loading="lazy" srcset="https://business.feefo.com/hs-fs/hubfs/2023/Customer%20Support/EM17/NPS.png?width=250&height=144&name=NPS.png 250w, https://business.feefo.com/hs-fs/hubfs/2023/Customer%20Support/EM17/NPS.png?width=500&height=287&name=NPS.png 500w, https://business.feefo.com/hs-fs/hubfs/2023/Customer%20Support/EM17/NPS.png?width=750&height=431&name=NPS.png 750w, https://business.feefo.com/hs-fs/hubfs/2023/Customer%20Support/EM17/NPS.png?width=1000&height=574&name=NPS.png 1000w, https://business.feefo.com/hs-fs/hubfs/2023/Customer%20Support/EM17/NPS.png?width=1250&height=718&name=NPS.png 1250w, https://business.feefo.com/hs-fs/hubfs/2023/Customer%20Support/EM17/NPS.png?width=1500&height=861&name=NPS.png 1500w" sizes="(max-width: 500px) 100vw, 500px"></span></div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell cell_17242406560792-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-16 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17242406560796" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_17242406560796_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h6 style="font-weight: bold;"><span style="color: #5ab6cd;">NPS</span></h6> <h3 style="font-weight: normal;"><span>Improving NPS in the travel industry</span></h3> <p>Understanding each part of their experience is one thing, but how loyal are your customers to your brand? Did that one incident with the hotel put them off recommending you to a friend? 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Read their success story to learn more.</p> <p class="ie-card-articles__date-icon"> <svg width="20" height="21" viewbox="0 0 20 21" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M17.6081 3.80127H2.18629C1.53112 3.80127 1 4.33239 1 4.98756V18.0368C1 18.6919 1.53112 19.2231 2.18629 19.2231H17.6081C18.2632 19.2231 18.7944 18.6919 18.7944 18.0368V4.98756C18.7944 4.33239 18.2632 3.80127 17.6081 3.80127Z" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M1 8.54614H18.7944" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M5.74609 5.58073V1.42871" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M14.0508 5.58073V1.42871" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> </svg> July 02, 2024 </p> </div> </div> <div class="cards__card elements-sac-cards__card"> <div class="row-fluid-wrapper"> <div 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padding: 11px 12px 12px; border-radius: 10px; font-family: ; font-weight: bold; color: #FFFFFF; font-size: 16px;"> Travel & Tourism </span> </a> <h3 class="ie-elements-sac-title" style=" margin-bottom: 12px;">AAA Travel halves response time to feedback and enhances collaboration with travel partners</h3> <p style="margin-bottom: 12px;">From developing templates for faster, personalized responses, to deeper insights which improve experiences - AAA Northeast Travel have util...</p> <p class="ie-card-articles__date-icon"> <svg width="20" height="21" viewbox="0 0 20 21" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M17.6081 3.80127H2.18629C1.53112 3.80127 1 4.33239 1 4.98756V18.0368C1 18.6919 1.53112 19.2231 2.18629 19.2231H17.6081C18.2632 19.2231 18.7944 18.6919 18.7944 18.0368V4.98756C18.7944 4.33239 18.2632 3.80127 17.6081 3.80127Z" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M1 8.54614H18.7944" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M5.74609 5.58073V1.42871" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M14.0508 5.58073V1.42871" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> </svg> December 05, 2023 </p> </div> </div> <div class="cards__card elements-sac-cards__card"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell" style="text-align: center;" data-widget-type="cell" data-x="0" data-w="12" onclick="location.href='https://business.feefo.com/en-us/customer-stories/cv-villas';"> <img class="elements-sac-card__image__module_17340045770365" src="https://business.feefo.com/hubfs/Imported_Blog_Media/CV-Villas-1.jpg" alt="CV Villas uses Feefo to get a deeper level of insight from its customers" width="100%"> </div> </div> </div> <div class="elements-sac-card__text__module_17340045770365" onclick="location.href='https://business.feefo.com/en-us/customer-stories/cv-villas';"> <a class="blog-tag" href="https://business.feefo.com/customer-stories/tag/travel-tourism"> <span class="elements-sac-card__footer_badge" style="background-color: #ffd100; padding: 11px 12px 12px; border-radius: 10px; font-family: ; font-weight: bold; color: #FFFFFF; font-size: 16px;"> Travel & Tourism </span> </a> <h3 class="ie-elements-sac-title" style=" margin-bottom: 12px;">CV Villas uses Feefo to get a deeper level of insight from its customers</h3> <p style="margin-bottom: 12px;">CV Villas has used reviews to automate the reviews process, get a clearer picture of its business, and use the results to improve its custo...</p> <p class="ie-card-articles__date-icon"> <svg width="20" height="21" viewbox="0 0 20 21" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M17.6081 3.80127H2.18629C1.53112 3.80127 1 4.33239 1 4.98756V18.0368C1 18.6919 1.53112 19.2231 2.18629 19.2231H17.6081C18.2632 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