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Desarrolla experiencias personalizadas con la plataforma de Zendesk | Zendesk Sunshine

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class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Diseñado para la agilidad</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Desata el potencial de tus agentes con herramientas de código bajo o sin código e integraciones que brindan un contexto completo del cliente al alcance de tus manos.</p></div></div><div class="StyledCol-sc-inuw62-0 dxKmIA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 ctVwtt"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Personalización simplificada</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Sunshine es intuitivo, por lo que tus clientes reciben el soporte personalizado y diferenciado que esperan de tu negocio.</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 ieygmj"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Datos y sistemas</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Integrar para una visualización completa del cliente</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Coloca el servicio en el centro de tu negocio conectando sistemas en toda tu pila de tecnología para obtener una única visualización del cliente. Los agentes obtienen una visualización completa de cada interacción, los clientes reciben un soporte más personalizado y tu negocio se mantiene alineado para brindar experiencias aún mejores.</p><a href="/platform/features/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 fiyCLb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Mira cómo funciona</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 kLEpat"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ckLVTK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG bBcjGP" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Personaliza, amplía y automatiza</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Adapta Zendesk a las necesidades de tu negocio</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Con Sunshine, tu equipo libera una eficiencia real. Personaliza el espacio de trabajo de agente para una productividad máxima, ahorra tiempo automatizando procesos con herramientas de código bajo o sin código, y muestra datos críticos cuando los agentes más lo necesiten.</p><a href="/platform/features/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Explora las funciones de Sunshine</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=96,q=45,f=auto/images/p-sunshine/overview/logo-jira.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-jira.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-jira.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=96,q=45,f=auto/images/p-sunshine/overview/logo-salesforce.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-salesforce.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-salesforce.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27141%27%20height=%2756%27/%3e"/></span><img alt="Logo: Shopify" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Shopify" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-shopify.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-shopify.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-shopify.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Trello" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-sunshine/overview/logo-trello.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-trello.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-trello.svg"/></noscript></span></span></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27107%27%20height=%2756%27/%3e"/></span><img alt="Logo: Zoom" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Zoom" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-sunshine/overview/logo-zoom.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-zoom.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-zoom.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27148%27%20height=%2756%27/%3e"/></span><img alt="Logo: Mailchimp" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Mailchimp" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-mailchimp.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-mailchimp.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-mailchimp.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27114%27%20height=%2756%27/%3e"/></span><img alt="Logo: Hubspot" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Hubspot" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-sunshine/overview/logo-hubspot.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-hubspot.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-hubspot.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2744%27%20height=%2756%27/%3e"/></span><img alt="Logo: Microsoft" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Microsoft" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=48,q=45,f=auto/images/p-sunshine/overview/logo-microsoftteams.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=96,q=45,f=auto/images/p-sunshine/overview/logo-microsoftteams.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=96,q=45,f=auto/images/p-sunshine/overview/logo-microsoftteams.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27129%27%20height=%2756%27/%3e"/></span><img alt="Logo: Zapier" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Zapier" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-zapier.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-zapier.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-zapier.svg"/></noscript></span></span></div></div><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><a href="/marketplace" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Visita el marketplace</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 diSrBV"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Aplicaciones y SDK</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Crea experiencias tan únicas como tus clientes</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Deleita a los clientes con soporte personalizado en tus aplicaciones móviles, web o de redes sociales. Sunshine les brinda a los desarrolladores todo lo que necesitan para crear experiencias personalizadas e interactivas.</p><a href="/platform/features/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 fiyCLb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Explora las funciones de Sunshine</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 diSrBV"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ckLVTK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG bBcjGP" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Seguridad y gobernanza</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Escala con confianza</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Puedes confiar en que estarás seguro con Sunshine. Los requisitos de cumplimiento, seguridad de datos y privacidad están incorporados y listos para escalar a medida que creces. Y no importa dónde te encuentres en el mundo, nuestros modelos flexibles de alojamiento de datos garantizan que cumplas con tu gobernanza de datos.</p><a href="/trust-center/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Conoce los detalles sobre la seguridad de Sunshine</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 gCycCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27426%27%20height=%27426%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/scale_with_security@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-sunshine/overview/scale_with_security@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-sunshine/overview/scale_with_security@2x.png"/></noscript></span></span></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 iEPMHG"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Historias de clientes</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Cómo usan Sunshine tus colegas</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Comparte datos valiosos de los clientes con cada parte de tu negocio y crea algo más allá del soporte tradicional: el cielo es el límite.</p></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 iEPMHG"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cXyPvE Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 heYmwg"><img src="https://web-assets.zendesk.com/images/p-guide/overview/2019-redesign/logo-reverb.svg" class="Quotestyle__QuoteImg-sc-rczw5k-1 cKaysk"/><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">&quot;Zendesk es una plataforma que realmente nos permite enfocarnos en nuestros clientes&quot;.</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Daniel Santrella</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Daniel Santrella, director de compromiso del cliente en <a href="/blog/self-service-helped-reverb-hit-right-notes-customers/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Reverb</span></a></p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div><div class="StyledCol-sc-inuw62-0 eOciey Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG bftXJe" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="VideoEmbedstyle__VideoEmbedRoot-sc-3pobmb-0 cgEXZg"></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 bxzNjl Quotestyle__QuoteCarouselContainer-sc-rczw5k-8 fZpgJe"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hgXSRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="LogotypeRowstyle__LogotypeRowRoot-sc-p9wc1w-0"><div class="slick-slider LogotypeRowstyle__LogotypeRowSlidable-sc-p9wc1w-5 cCMEag Quotestyle__QuoteLogoTypeRow-sc-rczw5k-10 cXKpkr slick-initialized" dir="ltr"><button aria-label="Next" data-role="none" class="LogotypeRowstyle__LogoArrowContainer-sc-p9wc1w-4 cgIuTh slick-arrow slick-prev" style="display:block"><svg xmlns="http://www.w3.org/2000/svg" width="8" height="16" viewBox="0 0 8 16" fill="currentColor" class="LogotypeRowstyle__LogoArrowLeft-sc-p9wc1w-1 kKglLZ"><path d="m8.274 14.956-.997.97L.538 8.999a1.533 1.533 0 0 1-.084-2.11l.084-.091L7.291.045l.984.984-6.753 6.753q-.099.098-.024.205l.03.035z"></path></svg></button><div class="slick-list" style="padding:0px 0"><div class="slick-track" style="width:333.33333333333337%;left:-100.00000000000004%"><div data-index="-3" tabindex="-1" class="slick-slide slick-center slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://d26a57ydsghvgx.cloudfront.net/product/Customer%20Story%20Images/GitHub_Logo.png" alt="GitHub" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="-2" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://d1eipm3vz40hy0.cloudfront.net/images/Customer%20Stories%20/IndieGov/indigov%20logo.png" alt="Indigov" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="-1" tabindex="-1" class="slick-slide slick-active slick-cloned" aria-hidden="false" style="width:10%"><div><img src="https://web-assets.zendesk.com/images/p-sunshine/overview/logo-logitech2.svg" alt="Logitech" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="0" class="slick-slide slick-active slick-center slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:10%"><div><img src="https://d26a57ydsghvgx.cloudfront.net/product/Customer%20Story%20Images/GitHub_Logo.png" alt="GitHub" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="1" class="slick-slide slick-active" tabindex="-1" aria-hidden="false" style="outline:none;width:10%"><div><img src="https://d1eipm3vz40hy0.cloudfront.net/images/Customer%20Stories%20/IndieGov/indigov%20logo.png" alt="Indigov" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="2" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:10%"><div><img src="https://web-assets.zendesk.com/images/p-sunshine/overview/logo-logitech2.svg" alt="Logitech" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="3" tabindex="-1" class="slick-slide slick-center slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://d26a57ydsghvgx.cloudfront.net/product/Customer%20Story%20Images/GitHub_Logo.png" alt="GitHub" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="4" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://d1eipm3vz40hy0.cloudfront.net/images/Customer%20Stories%20/IndieGov/indigov%20logo.png" alt="Indigov" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="5" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://web-assets.zendesk.com/images/p-sunshine/overview/logo-logitech2.svg" alt="Logitech" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div></div></div><button aria-label="Previous" data-role="none" class="LogotypeRowstyle__LogoArrowContainer-sc-p9wc1w-4 cgIuTh slick-arrow slick-next" style="display:block"><svg xmlns="http://www.w3.org/2000/svg" width="8" height="16" viewBox="0 0 8 16" fill="currentColor" class="LogotypeRowstyle__LogoArrowRight-sc-p9wc1w-2 kjAtnl"><path d="m.073 14.956.997.97 6.739-6.927c.59-.59.618-1.491.084-2.11l-.084-.091L1.056.045l-.984.984 6.753 6.753q.099.098.024.205l-.03.035z"></path></svg></button></div></div></div><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="slick-slider Quotestyle__QuoteSlider-sc-rczw5k-9 ctTGtR slick-initialized" dir="ltr"><div class="slick-list"><div class="slick-track" style="width:700%;left:-100%"><div data-index="0" class="slick-slide slick-active slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:14.285714285714286%;position:relative;left:0;opacity:1;z-index:999;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 bxzNjl"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">&quot;Sin la asociación con Zendesk, no habríamos podido crear la experiencia de soporte integrada y unificada que tenemos hoy&quot;.</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Barbara Kozlowski</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Directora sénior de Soporte Global</p></cite><a href="/customer/github/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Ver relato del cliente</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section></div></div></div><div data-index="1" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:14.285714285714286%;position:relative;left:-14px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 bxzNjl"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">&quot;La plataforma que hemos creado juntos une de forma significativa todas las herramientas del Congreso de Estados Unidos y facilita a los representantes la comunicación empática con los electores&quot;.</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Alex Kouts</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">CEO y fundador</p></cite><a href="/customer/indigov/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Ver relato del cliente</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section></div></div></div><div data-index="2" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:14.285714285714286%;position:relative;left:-28px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 bxzNjl"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">&quot;Una de las principales razones para cambiarnos a Zendesk fue, en última instancia, obtener esas eficiencias de nivel básico&quot;. Lo que terminamos recibiendo fue mucho más que eso. Sunshine facilitó mucho más que los agentes tuvieran más información, lo que resultó en una experiencia de los clientes muy mejorada&quot;.</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">John Wie</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Director de CX</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section></div></div></div></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 dvTsIe"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="Carouselstyle__CarouselHeader-sc-o4o4ur-4 iHOpQj"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Recursos</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Ingresa a la órbita de Sunshine</h2></div><div class="Carouselstyle__CarouselArrowsContainer-sc-o4o4ur-5 biCxLE"><button aria-label="Previous" disabled="" class="Carouselstyle__CarouselArrowContainer-sc-o4o4ur-2 bjKwkY"><svg xmlns="http://www.w3.org/2000/svg" width="8" height="16" viewBox="0 0 8 16" fill="currentColor" class="Carouselstyle__CarouselArrowLeft-sc-o4o4ur-1 kcbGIx"><path d="m8.274 14.956-.997.97L.538 8.999a1.533 1.533 0 0 1-.084-2.11l.084-.091L7.291.045l.984.984-6.753 6.753q-.099.098-.024.205l.03.035z"></path></svg></button><button aria-label="Next" class="Carouselstyle__CarouselArrowContainer-sc-o4o4ur-2 bZNNdy"><svg xmlns="http://www.w3.org/2000/svg" width="8" height="16" viewBox="0 0 8 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src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27304%27%20height=%27374%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/resources-datasheet@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-datasheet@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-datasheet@2x.jpg"/></noscript></span></span><p data-interaction-type="link-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Descargar ahora</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></p><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" 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class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Transmisión a Internet</p><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27304%27%20height=%27374%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/resources-supercharge@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-supercharge@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-supercharge@2x.jpg"/></noscript></span></span><p data-interaction-type="link-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Ver ahora</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></p></a></div></div></div><div data-index="2" class="slick-slide slick-active" tabindex="-1" aria-hidden="false" style="outline:none;width:33.333333333333336%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a href="/blog/sunshine-technical-guide/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 fLPFiq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Guía técnica Sunshine</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Guide</p><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27304%27%20height=%27374%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/resources-technical@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-technical@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-technical@2x.jpg"/></noscript></span></span><p 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Conecta y contextualiza todos los datos del cliente, dondequiera que estén, y facilita a los administradores y desarrolladores herramientas con las que crear las mejores experiencias de los clientes.","katamari-sunshine-hero-3":"\u003cdiv class=\"wistia_embed wistia_async_d9iz4w3lda popover=true popoverContent=link popoverSize=960x540 anchor-video-large\"\u003e\u003ca class=\"anchor-video-fill anchor-video anchor anchor-large\" tabindex=\"0\"\u003e\u003cspan\u003e\u003cspan class=\"hide-small-down\"\u003eVer el video\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003c/div\u003e","katamari-contact-form-modal-submit":"Comunícate","katamari-swap-modal-contact-form-hiddenCampaignId":"\u003cinput type=\"hidden\" name=\"hiddenCampaignId\" id=\"hiddenCampaignId\" value=\"7011E000001SPlT\"\u003e","katamari-swap-modal-contact-form-lead_source":"\u003cinput type=\"hidden\" name=\"lead_source\" id=\"lead_source\" value=\"Website-Contact Sales\"\u003e","katamari-swap-modal-contact-form-lead_source_detail":"\u003cinput type=\"hidden\" name=\"lead_source_detail\" id=\"lead_source_detail\" value=\"Website Contact Sales - Sales Suite\"\u003e","katamari-sunshine-overview-10":"Plataforma CRM","katamari-sunshine-overview-11":"Libérate","katamari-sunshine-overview-12":"Cuando se trata de la experiencia de los clientes, la mayoría de las compañías están en la oscuridad. Todavía utilizan plataformas de CRM antiguas que son difíciles de cambiar y solo ofrecen una imagen unidimentsional de los clientes.","katamari-sunshine-overview-13":"Zendesk Sunshine representa un enfoque completamente nuevo. Sunshine es una plataforma de CRM moderna y nativa para AWS. Te ofrece una imagen completa del cliente con datos de todas las fuentes. Te ofrece la agilidad para innovar y la capacidad de escalar. Y por encima de todo, te da la libertad de diseñar\r\nlas mejores experiencias de los clientes.","katamari-sunshine-overview-14":"Activa el interruptor","katamari-sunshine-overview-15":"Dale a tu empresa el poder de desarrollar las grandes ideas.","katamari-sunshine-overview-16":"Para líderes de CX","katamari-sunshine-overview-17":"Mejores relaciones con los clientes","katamari-sunshine-overview-18":"Pon a las personas, no a un CRM anticuado, en el centro de tu empresa. Sunshine te da la flexibilidad para identificar, comprender y segmentar a tus clientes para crear experiencias más personalizadas.","katamari-sunshine-overview-19":"Para \u003cspan class=\"normal-case\"\u003eCIOs\u003c/span\u003e","katamari-sunshine-overview-20":"Todos los datos del cliente, conectados","katamari-sunshine-overview-21":"Retoma el control de los datos del cliente. Sunshine es una plataforma abierta diseñada para trabajar con todas tus aplicaciones de negocios para que puedas captar cada interacción con el cliente, sin importar de donde provenga.","katamari-sunshine-overview-22":"Para desarrolladores y administradores","katamari-sunshine-overview-23":"Creación de aplicaciones a tus órdenes","katamari-sunshine-overview-24":"Sunshine te da la libertad para desarrollar modernas aplicaciones para clientes a tu manera. Utiliza tus herramientas favoritas para tener el control completo con la flexibilidad de una plataforma abierta basada en estándares.","katamari-sunshine-overview-25":"Más información","katamari-sunshine-overview-26":"Imagina las posibilidades","katamari-sunshine-overview-27":"El cielo es el límite con Sunshine. Comparte valiosos datos del cliente con cada parte de tu negocio y crea algo más allá del soporte tradicional.","katamari-sunshine-overview-28":"Descargar el eBook","katamari-sunshine-overview-29":"Energiza tu espacio de trabajo con datos del cliente","katamari-sunshine-overview-30":"Desarrolla aplicaciones personalizadas que dan a tus agentes la información que necesitan en un solo lugar, en Zendesk Support. Con toda la flexibilidad de los lenguages de programación basados en estándares y las estructuras de desarrollo que ya conoces.","katamari-sunshine-overview-31":"Desarrolla aplicaciones autónomas","katamari-sunshine-overview-32":"Combina datos de Sunshine con fuentes de datos externas y desarrolla poderosas aplicaciones para que todos en tu organización pueden ir más allá de la atención al cliente.","katamari-sunshine-overview-33":"Ofrece experiencias interactivas de mensajería","katamari-sunshine-overview-34":"Ve más allá de los mensajes de texto con robots, IA y aplicaciones integradas para negocios conversacionales en cualquier canal.","katamari-sunshine-overview-35":"Reluce con estas innovadoras marcas","katamari-swap-1":"\u003cdiv class=\"wistia_embed wistia_async_h8bczbq458\"\u003e\u003c/div\u003e","katamari-sunshine-overview-36":"\"Zendesk es una plataforma que realmente nos permite enfocarnos en nuestros clientes\".","katamari-sunshine-overview-37":"Daniel Santrella","katamari-sunshine-overview-38":"Daniel Santrella, director de compromiso del cliente en \u003ca href=\"/blog/self-service-helped-reverb-hit-right-notes-customers/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eReverb\u003c/span\u003e\u003c/a\u003e","katamari-sunshine-overview-39":"Ver relato del cliente","katamari-sunshine-overview-40":"“En cuestión de semanas pudimos integrar los datos, como cuándo un cliente compró una camiseta, la camiseta específica que compró, el tamaño exacto e incluso su fecha de nacimiento, directamente a Zendesk Support”.","katamari-sunshine-overview-41":"Ver publicación del blog","katamari-sunshine-overview-42":"\"Ha sido increíble trabajar con la documentación y la comunidad, que está tan entusiasmada como yo con la creación de cosas personalizadas para sus agentes\".","katamari-sunshine-overview-43":"Ver relato del cliente","katamari-sunshine-overview-44":"“Con Sunshine, nuestros desarrolladores pueden crear aplicaciones 3 veces más rápido con las tecnologías con las que ya están familiarizados”.","katamari-sunshine-overview-45":"Ver publicación del blog","katamari-sunshine-overview-46":"Unifica todo","katamari-sunshine-overview-47":"Obtén una imagen completa de tus clientes y crea experiencias personalizadas. Descubre las características que te dan el poder para crear algo fuera de este mundo.","katamari-sunshine-overview-48":"Inicia una prueba gratis","katamari-sunshine-overview-49":"Obtén más información acerca de Sunshine","katamari-sunshine-overview-50":"Empezar con Sunshine","katamari-sunshine-overview-51":"E-book","katamari-sunshine-overview-52":"Obtener la guía","katamari-sunshine-overview-1":"Logitech ayuda a explicar Sunshine","katamari-sunshine-overview-2":"Sesión","katamari-sunshine-overview-3":"Ver la sesión","katamari-sunshine-overview-4":"Incrementa la productividad de los agentes y la felicidad del cliente","katamari-sunshine-overview-5":"Publicación del blog","katamari-sunshine-overview-6":"Leer el blog","katamari-swap-2":"\u003cdiv class=\"row social-proof\"\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-slack2.svg\" alt=\"Logotipo: Slack\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-jira.svg\" alt=\"Logo: Jira\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-salesforce.svg\" alt=\"Logotipo: Salesforce\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-shopify.svg\" alt=\"Logotipo: Shopify\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-trello.svg\" alt=\"Logo: Trello\"\u003e\u003c/div\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"row social-proof\"\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-zoom.svg\" alt=\"Logotipo: Zoom\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-mailchimp.svg\" alt=\"Logotipo: Mailchimp\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-hubspot.svg\" alt=\"Logo: Hubspot\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-1\"\u003e\u003cimg class=\"lazyload no-src\" data-srcset=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-microsoftteams.png, https://web-assets.zendesk.com/images/p-sunshine/overview/logo-microsoftteams@2x.png 2x\" alt=\"Logotipo: Microsoft Teams\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-discord.svg\" alt=\"Logotipo: Discord\"\u003e\u003c/div\u003e\r\n\u003c/div\u003e","katamari-sunshine-overview-7":"Integra y automatiza todos tus sistemas con Zendesk","katamari-sunshine-overview-8":"Webinar","katamari-sunshine-overview-9":"Ver el webinar","katamari-sunshine-contact-h3":"Te podemos ayudar a crear la mejor solución para tu negocio.","katamari-1":"La plataforma de Zendesk","katamari-2":"Muévete a la velocidad de la luz","katamari-3":"Sunshine™ es la base de Zendesk, creada para ayudarte a crear las mejores experiencias de los clientes.","katamari-4":"Prueba gratis","katamari-5":"Ver características","katamari-6":"En marcha en semanas","katamari-7":"Configura Sunshine para satisfacer las necesidades de tu negocio rápidamente mediante aplicaciones, herramientas y capacidades prediseñadas que se adaptan a tus sistemas.","katamari-8":"Diseñado para la agilidad","katamari-9":"Ya sea que desees traer tu propio código o configurarlo con unos pocos clics, Sunshine permite que tus equipos modifiquen Zendesk para satisfacer las necesidades únicas de tu negocio.","katamari-10":"Abierto y flexible","katamari-11":"Sunshine utiliza estándares abiertos y lenguajes comunes, por lo que es fácil crear la plataforma de soporte adecuada para ti.","katamari-12":"Aplicaciones y SDK","katamari-13":"Desarrolla experiencias de los clientes innovadoras","katamari-14":"Impresiona a tus clientes y facilita que se comuniquen contigo. Sunshine ofrece a tus desarrolladores todo lo que necesitan para crear experiencias personalizadas en tus aplicaciones móviles, web o redes sociales.","katamari-FIELD_MISSING_ID":"Explora las funciones de Sunshine","katamari-16":"Personaliza, amplía y automatiza","katamari-17":"Potente personalización para mantener a los agentes sincronizados","katamari-18":"Con Sunshine, adapta las capacidades de Zendesk para maximizar la productividad de los agentes. Personaliza el espacio de trabajo de agentes para mantener a tu equipo organizado, ahorra tiempo con herramientas sin código para automatizar procesos y crea flujos de trabajo optimizados para una mayor eficiencia.","katamari-19":"Explora las funciones de Sunshine","katamari-20":"El Marketplace de Zendesk","katamari-21":"Más de 1200 aplicaciones, listas para conectarse","katamari-22":"El Marketplace de Zendesk es una ventanilla única para encontrar socios, aplicaciones e integraciones: todo lo que necesitas para aumentar la productividad de los agentes y optimizar los flujos de trabajo con Sunshine.","katamari-23":"Visita el marketplace","katamari-24":"Datos y sistemas","katamari-25":"Integra tus sistemas para una visualización unificada del cliente","katamari-26":"Conecta tus sistemas de servicio de atención al cliente para mantener tus datos unificados, accesibles y procesables. Los clientes obtienen experiencias más personalizadas, los agentes obtienen una visualización completa de cada interacción y tu negocio se mantiene alineado para ofrecer un soporte aún mejor.","katamari-27":"Mira cómo funciona","katamari-28":"Historias de clientes","katamari-29":"Cómo usan Sunshine tus colegas","katamari-30":"Comparte datos valiosos de los clientes con cada parte de tu negocio y crea algo más allá del soporte tradicional: el cielo es el límite.","katamari-39":"\"Una de las principales razones para cambiarnos a Zendesk fue, en última instancia, obtener esas eficiencias de nivel básico\". Lo que terminamos recibiendo fue mucho más que eso. Sunshine facilitó mucho más que los agentes tuvieran más información, lo que resultó en una experiencia de los clientes muy mejorada\".","katamari-40":"John Wie","katamari-41":"Director de CX","katamari-42":"Ver relato del cliente","katamari-43":"\"Ha sido increíble trabajar con la documentación y la comunidad, que está tan entusiasmada como yo con la creación de cosas personalizadas para sus agentes\".","katamari-44":"Cameron Dunn","katamari-45":"Responsable de operaciones comunitarias","katamari-46":"Ver relato del cliente","katamari-47":"“La implementación fue realmente rápida. Eso llamó la atención de nuestros equipos de liderazgo\".","katamari-48":"Steven Franklin","katamari-49":"Jefe global de Servicio de atención al cliente","katamari-50":"Ver relato del cliente","katamari-51":"Seguridad y gobernanza","katamari-52":"Escala con seguridad","katamari-53":"Puedes confiar en que estarás seguro con Sunshine. Los requisitos de cumplimiento, seguridad de datos y privacidad, escalamiento instantáneo para dar soporte al crecimiento y modelos flexibles de alojamiento de datos están integrados para satisfacer las necesidades de gobernanza de datos dondequiera que te encuentres en el mundo.","katamari-54":"Conoce los detalles sobre la seguridad de Sunshine","katamari-55":"Recursos","katamari-56":"Ingresa a la órbita de Sunshine","katamari-57":"Logitech ayuda a explicar Sunshine","katamari-58":"Transmisión a Internet","katamari-59":"Regístrate ahora","katamari-60":"Ficha de datos de Zendesk Sunshine","katamari-61":"Ficha de datos","katamari-62":"Descargar ahora","katamari-63":"Potencia tu experiencia de Zendesk con integraciones","katamari-64":"Transmisión a Internet","katamari-65":"Ver ahora","katamari-66":"Guía técnica Sunshine","katamari-67":"Guide","katamari-68":"Descargar ahora","katamari-69":"Sigue brillando","katamari-70":"Comunícate con Ventas","katamari-71":"Únete a la comunidad","_edit_lock":"1699042313:5393","_edit_last":"5393","katamari-15":"Explora las funciones de Sunshine","l10n-variant-promo-eyebrow":"\u003cstrong\u003eZendesk Relate 2022\u003c/strong\u003eNuestro evento global de experiencia del cliente\u003ca href='https://zendeskrelate.com/?geo=latam\u0026utm_medium=eyebrowpromo\u0026utm_campaign=Relate2022' class='anchor' target='_blank'\u003e\u003cspan\u003eRegístrate gratis\u003c/span\u003e\u003c/a\u003e","zen-wnq222-eyebrow-promo":"\u003cstrong\u003eConéctate con 2022\u003c/strong\u003e Vuelve al trabajo \u003ca href=\"/whats-new/\" class=\"anchor\"\u003e\u003cspan\u003eVe lo nuevo en Zendesk\u003c/span\u003e\u003c/a\u003e","zen-25":"Integra y actúa con una vista unificada del cliente","zen-26":"Conecta tus datos y automatiza el trabajo entre sistemas para brindar un servicio más inteligente y fluido. Los clientes obtienen experiencias más personalizadas, los agentes obtienen una visualización completa de cada interacción y tu negocio se mantiene alineado para ofrecer un mejor soporte.","l10n-variant-relate-eyebrow-heading":"Zendesk Relate","l10n-variant-relate-eyebrow-body":"Descubra lo que la IA de Zendesk puede hacer por ti","l10n-variant-relate-eyebrow-cta":"Ver ahora","l10n-variant-relate-eyebrow-href":"/event/zendeskrelate2023on-demand/webpromo","zen-adpp-1":"Puedes confiar en que estarás seguro con Sunshine. Los requisitos de cumplimiento, seguridad de datos y privacidad, escalamiento instantáneo para dar soporte al crecimiento y modelos flexibles de alojamiento de datos están integrados para satisfacer las necesidades de gobernanza de datos dondequiera que te encuentres en el mundo. Para las necesidades de privacidad de datos más exigentes, ofrecemos \u003ca href=\"/customer-data-privacy-protection/\"\u003eProtección y privacidad de datos avanzada\u003c/a\u003e.","_tms_delivery":"2023-11-03 17:30:34","zen-1":"Abierto y flexible","zen-2":"Sunshine utiliza estándares abiertos y lenguajes comunes para que puedas crear experiencias personalizadas utilizando los lenguajes y las herramientas que conoces y prefieres.","zen-3":"Diseñado para la agilidad","zen-4":"Desata el potencial de tus agentes con herramientas de código bajo o sin código e integraciones que brindan un contexto completo del cliente al alcance de tus manos.","zen-5":"Personalización simplificada","zen-6":"Sunshine es intuitivo, por lo que tus clientes reciben el soporte personalizado y diferenciado que esperan de tu negocio.","zen-7":"Coloca el servicio en el centro de tu negocio conectando sistemas en toda tu pila de tecnología para obtener una única visualización del cliente. Los agentes obtienen una visualización completa de cada interacción, los clientes reciben un soporte más personalizado y tu negocio se mantiene alineado para brindar experiencias aún mejores.","zen-8":"Adapta Zendesk a las necesidades de tu negocio","zen-9":"Con Sunshine, tu equipo libera una eficiencia real. Personaliza el espacio de trabajo de agente para una productividad máxima, ahorra tiempo automatizando procesos con herramientas de código bajo o sin código, y muestra datos críticos cuando los agentes más lo necesiten.","zen-10":"Crea experiencias tan únicas como tus clientes","zen-11":"Deleita a los clientes con soporte personalizado en tus aplicaciones móviles, web o de redes sociales. Sunshine les brinda a los desarrolladores todo lo que necesitan para crear experiencias personalizadas e interactivas.","zen-12":"Escala con confianza","zen-13":"Puedes confiar en que estarás seguro con Sunshine. Los requisitos de cumplimiento, seguridad de datos y privacidad están incorporados y listos para escalar a medida que creces. Y no importa dónde te encuentres en el mundo, nuestros modelos flexibles de alojamiento de datos garantizan que cumplas con tu gobernanza de datos.","zen-14":"\"Sin la asociación con Zendesk, no habríamos podido crear la experiencia de soporte integrada y unificada que tenemos hoy\".","zen-15":"Barbara Kozlowski","zen-16":"Directora sénior de Soporte Global","zen-17":"\"La plataforma que hemos creado juntos une de forma significativa todas las herramientas del Congreso de Estados Unidos y facilita a los representantes la comunicación empática con los electores\".","zen-18":"Alex Kouts","zen-19":"CEO y fundador","zen-20":"Construir vs. comprar: Una discusión sobre cómo diferenciar la CX","zen-21":"Integrar para una visualización completa del cliente","canonical":"https://www.zendesk.com.mx/platform/","seoTitle":"Desarrolla experiencias personalizadas con la plataforma de Zendesk | Zendesk Sunshine","seoDescription":"Crea experiencias personalizadas, capta cada interacción con el cliente y desarrolla modernas aplicaciones de clientes con Zendesk Sunshine. 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