Technical Articles | Troubleshooting Nintex Product Issues

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monitor, analyze, and optimize your workflows using Nintex Insights.","thumbnailImage":null,"parentId":27,"isContainer":false,"children":[],"visibleTopicsCount":0,"url":"https:\/\/community.nintex.com\/nintex-insights-36"},{"id":38,"type":1,"title":"K2 blackpearl","description":"Access step-by-step tutorials to help you design, manage, and optimize workflows and applications with K2 blackpearl.","thumbnailImage":null,"parentId":27,"isContainer":false,"children":[],"visibleTopicsCount":455,"url":"https:\/\/community.nintex.com\/k2-blackpearl-38"}],"language":"en","visibleTopicsCount":2142,"containerCategoriesCount":0,"contentCategoriesCount":17,"url":"https:\/\/community.nintex.com\/how-to-center-27"},{"id":41,"type":1,"title":"Best Practices","description":"Discover proven strategies and techniques to optimize your use of Nintex products and streamline your workflows.","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":48,"type":1,"title":"RPA","description":"Access expert strategies and techniques to optimize your robotic process automation workflows using Nintex RPA.","thumbnailImage":null,"parentId":41,"isContainer":false,"children":[],"visibleTopicsCount":14,"url":"https:\/\/community.nintex.com\/rpa-48"},{"id":44,"type":1,"title":"Process Discovery","description":"Discover expert strategies and techniques to optimize your process discovery efforts and improve business process identification.","thumbnailImage":null,"parentId":41,"isContainer":false,"children":[],"visibleTopicsCount":2,"url":"https:\/\/community.nintex.com\/process-discovery-44"},{"id":45,"type":1,"title":"Process Manager","description":"Access expert strategies and techniques to optimize your process mapping, management, and improvement using Nintex Process Manager.","thumbnailImage":null,"parentId":41,"isContainer":false,"children":[],"visibleTopicsCount":120,"url":"https:\/\/community.nintex.com\/process-manager-45"},{"id":42,"type":1,"title":"Nintex Automation Cloud","description":"Discover expert strategies and techniques to optimize your workflow automation and process management with Nintex Automation Cloud.","thumbnailImage":null,"parentId":41,"isContainer":false,"children":[],"visibleTopicsCount":16,"url":"https:\/\/community.nintex.com\/nintex-automation-cloud-42"},{"id":105,"type":1,"title":"Nintex Apps","description":"Access expert strategies and techniques to optimize your app creation and customization workflows with Nintex Apps.","thumbnailImage":null,"parentId":41,"isContainer":false,"children":[],"visibleTopicsCount":0,"url":"https:\/\/community.nintex.com\/nintex-apps-105"},{"id":106,"type":1,"title":"Nintex Apps for Salesforce","description":" Discover expert strategies and techniques to optimize your Nintex Apps for Salesforce for better efficiency.","thumbnailImage":null,"parentId":41,"isContainer":false,"children":[],"visibleTopicsCount":0,"url":"https:\/\/community.nintex.com\/nintex-apps-for-salesforce-106"},{"id":47,"type":1,"title":"DocGen for Salesforce","description":"Access expert strategies and techniques to optimize document generation and automation with Nintex DocGen for Salesforce.","thumbnailImage":null,"parentId":41,"isContainer":false,"children":[],"visibleTopicsCount":79,"url":"https:\/\/community.nintex.com\/docgen-for-salesforce-47"},{"id":46,"type":1,"title":"eSign","description":"Discover expert strategies and techniques to optimize your electronic signature workflows and improve document signing efficiency with Nintex eSign.","thumbnailImage":null,"parentId":41,"isContainer":false,"children":[],"visibleTopicsCount":116,"url":"https:\/\/community.nintex.com\/esign-46"},{"id":43,"type":1,"title":"Nintex Automation K2","description":"Access expert strategies and techniques to optimize your workflow automation and process management with Nintex Automation K2.","thumbnailImage":null,"parentId":41,"isContainer":false,"children":[],"visibleTopicsCount":31,"url":"https:\/\/community.nintex.com\/nintex-automation-k2-43"},{"id":54,"type":1,"title":"Nintex for Office 365","description":"Discover expert strategies and techniques to optimize your workflow automation and process management using Nintex for Office 365.","thumbnailImage":null,"parentId":41,"isContainer":false,"children":[],"visibleTopicsCount":116,"url":"https:\/\/community.nintex.com\/nintex-for-office-365-54"},{"id":53,"type":1,"title":"Nintex for SharePoint","description":"Access expert strategies and techniques to optimize your workflow automation and process management using Nintex for SharePoint.","thumbnailImage":null,"parentId":41,"isContainer":false,"children":[],"visibleTopicsCount":245,"url":"https:\/\/community.nintex.com\/nintex-for-sharepoint-53"},{"id":51,"type":1,"title":"Nintex K2 Cloud","description":"Discover expert strategies and techniques to optimize workflow and application development using Nintex K2 Cloud.","thumbnailImage":null,"parentId":41,"isContainer":false,"children":[],"visibleTopicsCount":9,"url":"https:\/\/community.nintex.com\/nintex-k2-cloud-51"},{"id":49,"type":1,"title":"RPA LE","description":"Access expert strategies and techniques to optimize your robotic process automation workflows using Nintex RPA LE.","thumbnailImage":null,"parentId":41,"isContainer":false,"children":[],"visibleTopicsCount":22,"url":"https:\/\/community.nintex.com\/rpa-le-49"},{"id":52,"type":1,"title":"K2 blackpearl","description":"Access expert strategies and techniques to optimize workflow automation and application development with K2 blackpearl.","thumbnailImage":null,"parentId":41,"isContainer":false,"children":[],"visibleTopicsCount":29,"url":"https:\/\/community.nintex.com\/k2-blackpearl-52"}],"language":"en","visibleTopicsCount":799,"containerCategoriesCount":0,"contentCategoriesCount":14,"url":"https:\/\/community.nintex.com\/best-practices-41"}],"categoriesContent":{"56":[{"categoryUrl":"https:\/\/community.nintex.com\/nintex-automation-cloud-56","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-automation-cloud-56\/newly-added-sharepoint-online-list-column-does-not-shown-immediately-in-nac-workflow-start-variable-72404"},"id":"9709","publicId":"72404","title":"Newly added SharePoint Online List Column Does Not Shown Immediately in NAC Workflow Start Variable","content":"<p><strong>Topic<\/strong><\/p><p>When new columns are added to the SharePoint Online List, these newly added columns will not show immediately for Start Variable in NAC Workflow with Start event SharePoint Online.\u00a0<\/p><p><br \/><\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><span><\/span><\/p><ol><li>Open the NAC Workflow Designer.<\/li><li>Click ctrl+shift+F5 to refresh this workflow designer. Multiple press might needed until the page is refreshed.\u00a0<\/li><li>Click on the Start event action configuration &gt; refresh the connection and click Retrieve lists.\u00a0<\/li><\/ol><p><br \/><\/p><p> <\/p>","categoryName":"Nintex Automation Cloud","categoryId":"56","contentType":"article","featuredImage":"","likes":0,"views":25,"votes":0,"replyCount":0,"publishedAt":"2024-09-12T13:48:50+00:00","lastActivityAt":"2024-09-12T13:48:50+00:00","lastContributor":{"id":"612","username":"elisabeth_nita","avatar":""},"lastPostId":0,"author":{"id":"612","username":"elisabeth_nita","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-automation-cloud-56","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-automation-cloud-56\/correct-a-user-credential-connection-error-between-nintex-rpa-and-nintex-automation-cloud-61076"},"id":"9360","publicId":"61076","title":"Correct a user-credential connection error between Nintex RPA and Nintex Automation Cloud","content":"<p><strong>Topic<\/strong><\/p><p>\u00a0<\/p><p>When attempting to create an RPA connection in Nintex Automation Cloud with an RPA username, the following error occurs:<br \/>[XAPI.InputValidationErrorCode] Connection validation failed. Domain not specified for username. If you contact support, include this correlation ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p><strong>Instructions\u00a0<\/strong><\/p><p>\u00a0<\/p><div>For Building the RPA connection in NAC<\/div><ul><li>On the Nintex Automate page<\/li>\t<li>Go to the Connections Tab located on the left<\/li>\t<li>Select the 'Nintex RPA' connector &gt;&gt; Next<\/li>\t<li>On the User Authentication Method page Choose the Nintex RPA Cloud<\/li><\/ul><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/4ff01a12-9d7d-41d0-9019-bdffb5be4ef0.png\" \/><\/figure><div>Nintex RPA on-premises requires domain\\username credentials, while the Nintex RPA Cloud uses an RPA username to authenticate via the RPA API.<\/div><p>If additional troubleshooting is required, reach out to Support.<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p><strong>Additional Information<\/strong><\/p><p>\u00a0<\/p><div style=\"text-align:left;\">For additional information on configuring an RPA connection, please see our help documentation at:\u00a0<a href=\"https:\/\/help.nintex.com\/en-us\/nwc\/Content\/Designer\/Connectors\/NintexRPAConnector.htm\" rel=\"noreferrer noopener nofollow ugc\" target=\"_blank\">https:\/\/help.nintex.com\/en-us\/nwc\/Content\/Designer\/Connectors\/NintexRPAConnector.htm<\/a><\/div>","categoryName":"Nintex Automation Cloud","categoryId":"56","contentType":"article","featuredImage":"","likes":0,"views":133,"votes":0,"replyCount":0,"publishedAt":"2024-02-16T00:39:04+01:00","lastActivityAt":"2024-02-16T00:39:04+01:00","lastContributor":{"id":"50524","username":"John_Francis","avatar":""},"lastPostId":0,"author":{"id":"50524","username":"John_Francis","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-automation-cloud-56","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-automation-cloud-56\/granting-permissions-in-azure-for-all-sharepoint-online-connections-created-in-nintex-automation-cloud-61042"},"id":"9346","publicId":"61042","title":"Granting Permissions in Azure for all SharePoint Online Connections Created in Nintex Automation Cloud","content":"<p><strong>Topic<\/strong><\/p><p><strong>Objectives:<\/strong><\/p><ul><li>Create the 'Nintex Connector - SharePoint Online' Enterprise Application<\/li>\t<li>Apply the following permissions to the Enterprise Application for all users\t<ul><li>Microsoft Graph: openid<\/li>\t\t<li>Microsoft Graph: email<\/li>\t\t<li>Microsoft Graph: profile<\/li>\t\t<li>Microsoft Graph: offline_access<\/li>\t\t<li>Office 365 SharePoint Online: AllSites.FullControl<\/li>\t\t<li>Office 365 SharePoint Online: AllSites.Manage<\/li>\t\t<li>Office 365 SharePoint Online: User.Read.All<\/li>\t<\/ul><\/li><\/ul><p><br \/><em>Note: Necessary permissions will inherently be applied by creating 2 different connection types, specified in the Instructions.<\/em><br \/>\u00a0<\/p><p>\u00a0<\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><strong>Prerequisites:<\/strong><\/p><ul><li>Azure Credentials for an account with the Global Administrator role.\t<ul><li>You can validate an Azure account's role by doing the following:\t\t<ul><li>Navigate to portal.azure.com and login<\/li>\t\t\t<li>Select, or search for, 'Users'<\/li>\t\t\t<li>In the search bar (immediately above the list of users), search for the account in question<\/li>\t\t\t<li>Select the account<\/li>\t\t\t<li>Select 'Assigned Roles'<\/li>\t\t\t<li>Confirm 'Global Administrator' is applied.<\/li>\t\t<\/ul><\/li>\t<\/ul><\/li>\t<li>Nintex Automation Cloud (NAC) account with at least the minimum required role according to Settings &gt; Connection Settings in your NAC tenant. When in doubt, use at least an Administrator account.<\/li><\/ul><p><br \/><strong>Steps: <\/strong>\u00a0<\/p><ol><li>In Nintex Automation Cloud, navigate to the 'Automate' (top-right corner) &gt; Connections (left-hand side)<\/li>\t<li>Select '+Add Connection'<\/li>\t<li>In the Connector drop-down menu, select 'SharePoint Online'<\/li>\t<li>In the User authentication method, select 'SharePoint Online: Query user profile'<\/li>\t<li>Select 'Next'<\/li>\t<li>In the Connection settings\t<ol><li>Connection name: enter a value of your choice<\/li>\t\t<li>SharePoint Online tenant URL: Enter your tenant URL as per the example https:\/\/[YourTenantName].sharepoint.com<\/li>\t<\/ol><\/li>\t<li>Select 'Connect'<\/li>\t<li>A Microsoft Login prompt appears; follow the prompts to enter the credentials for the Azure Global Administrator account.<\/li>\t<li>A 'Permissions requested' prompt appears; check the box for 'Consent on behalf of your organization' and select 'Accept'.<\/li><\/ol><p><br \/><em>Result: <\/em><em>The 'Nintex Connector - SharePoint Online' Enterprise Application has been created in your Azure tenant with the following permissions granted by admin consent:<\/em><br \/><br \/><em>Microsoft Graph: openid<\/em><br \/><em>Microsoft Graph: email<\/em><br \/><em>Microsoft Graph: profile<\/em><br \/><em>Microsoft Graph: offline_access<\/em><br \/><em>Office 365 SharePoint Online: AllSites.Manage<\/em><br \/><em>Office 365 SharePoint Online: User.Read.All<\/em><br \/><br \/>\u00a0<\/p><ol start=\"10\"><li>On the Connections page, select '+Add Connection'<\/li>\t<li>In the Connector drop-down menu, select 'SharePoint Online'<\/li>\t<li>In the User authentication method, select 'SharePoint Online: Site collection administration'<\/li>\t<li>Select 'Next'<\/li>\t<li>In the Connection settings\t<ol><li>Connection name: enter a value of your choice<\/li>\t\t<li>SharePoint Online tenant URL: Enter your tenant URL as per the example https:\/\/[YourTenantName].sharepoint.com<\/li>\t<\/ol><\/li>\t<li>Select 'Connect'<\/li>\t<li>A Microsoft Login prompt appears; follow the prompts to enter the credentials for the Azure Global Administrator account.<\/li>\t<li>A 'Permissions requested' prompt appears; check the box for 'Consent on behalf of your organization' and select 'Accept'.<\/li><\/ol><p><br \/><em>Result: <\/em><em>The Nintex Connector - SharePoint Online Enterprise Application has been granted the following permission by admin consent:<\/em><br \/><br \/><em>Office 365 SharePoint Online: AllSites.FullControl<\/em><\/p><p>\u00a0<\/p><p>\u00a0<\/p><p><strong>Additional Information<\/strong><\/p><p><br \/>At this point, the Enterprise application has been created, all necessary permissions have been granted via admin consent for all users, and future Connections created for SharePoint Online should not prompt any user for permissions. If desired, delete the Connections created in steps 1 \u2013 17 as these Connections don't need to exist to maintain the Enterprise Application permissions that have been granted. All new SharePoint Online Connections made can use individual user credentials or a service account if desired.<br \/><br \/>The permissions applied to the Nintex Connector \u2013 SharePoint Online Enterprise Application are of the type \u2018Delegated\u2019, meaning that each connection will only have permission to access sites, lists, items, etc. that the credentials provided are granted. A user cannot otherwise subvert SharePoint permissions.<br \/><br \/><strong>What to Expect when Using Connections (Example Scenario):<\/strong><br \/><br \/>John Doe creates a new SharePoint Online Connection using his own credentials. He receives no prompt for permissions and the Connection configuration completes upon entering his password.<br \/><br \/>John Doe creates a new workflow and proceeds to configure a \u2018SharePoint Online \u2013 Query a list\u2019 action to use his new Connection. This Query a list action will only allow John to query a site\/list\/item that he has access to.<br \/><br \/>John Doe proceeds to configure a \u2018SharePoint Online \u2013 Update items\u2019 action to use his Connection. Any update items that occur via this action will show that \u2018John Doe\u2019 last modified the item.<\/p>","categoryName":"Nintex Automation Cloud","categoryId":"56","contentType":"article","featuredImage":"","likes":2,"views":345,"votes":0,"replyCount":0,"publishedAt":"2024-02-08T22:53:51+00:00","lastActivityAt":"2024-02-08T22:53:51+00:00","lastContributor":{"id":"11391","username":"nicksha","avatar":""},"lastPostId":0,"author":{"id":"11391","username":"nicksha","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-automation-cloud-56","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-automation-cloud-56\/images-hosted-in-google-drive-not-rendering-60997"},"id":"9338","publicId":"60997","title":"Images Hosted in Google Drive not Rendering","content":"<h2>Topic<\/h2><p>An image hosted in Google Drive won't render in Nintex, including, but not limited to, a Nintex Form or an email from a Nintex Workflow in SharePoint On-Premises, SharePoint Online, or Nintex Automation Cloud.<br \/><br \/>In the network trace of your Nintex Form loading, you may see a <strong>403<\/strong>\u00a0error from Google Drive.<\/p><p>\u00a0<\/p><h2>Instructions\u00a0<\/h2><p>As of early January 2024, Google Drive is experiencing an issue with their hosting links not working. Google has the issue documented here: <a href=\"https:\/\/issuetracker.google.com\/issues\/319531488?pli=1\" rel=\"noreferrer noopener\" target=\"_blank\">https:\/\/issuetracker.google.com\/issues\/319531488?pli=1<\/a><\/p><p>\u00a0<\/p><p>The closing note (comment #175) from Google on this bug is as follows:<br \/><br \/><em>\"Closing this issue as working as intended. I tried to buy some more time with team owning this to no avail. Some points:<\/em><\/p><ul><li><em>Related to phase out of third party cookies.<\/em><\/li>\t<li><em><a href=\"https:\/\/workspaceupdates.googleblog.com\/2023\/10\/upcoming-changes-to-third-party-cookies-in-google-drive.htm\" rel=\"noopener noreferrer\" target=\"_blank\">October 2023 Blog Post<\/a><\/em><\/li>\t<li><em>This was never an officially supported usage. (Same for\u00a0<code><a href=\"http:\/\/lh3.google.com\/\" rel=\"noopener noreferrer\" target=\"_blank\">lh3.google.com<\/a><\/code>, thumbnail links mentioned above, etc)<\/em><\/li><\/ul><p><em>As to options going forward:<\/em><\/p><ul><li><em>Use the embed pattern described in the above blog post or\u00a0<a href=\"https:\/\/justin.poehnelt.com\/posts\/google-drive-embed-images-403\" rel=\"noopener noreferrer\" target=\"_blank\">here<\/a><\/em><\/li>\t<li><em>Move files to a location designed for hosting, e.g. Google Cloud Storage or any number of hosting providers for static content<\/em><\/li>\t<li><em>Proxy the files through the Google Drive API using your own infrastructure, e.g. Google Cloud Functions, watch out for egress costs and hot linking, probably want a CDN too<\/em><\/li>\t<li><em>Use a hosted proxy service as mentioned above\"<\/em><\/li><\/ul><p>\u00a0<\/p><h2>Additional Information<\/h2><p>The most common use case for Nintex customers may be hosting an image (such as for branding) to present on a Nintex Form or email from a Nintex Workflow. However, this issue seems to affect all file types (HTML, CSS, mp3, mp4, jpeg, png, etc.)<\/p>","categoryName":"Nintex Automation Cloud","categoryId":"56","contentType":"article","featuredImage":"","likes":0,"views":49,"votes":0,"replyCount":0,"publishedAt":"2024-01-30T20:58:52+01:00","lastActivityAt":"2024-01-30T20:58:52+01:00","lastContributor":{"id":"11391","username":"nicksha","avatar":""},"lastPostId":0,"author":{"id":"11391","username":"nicksha","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-automation-cloud-56","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-automation-cloud-56\/access-instance-data-for-deleted-workflows-60787"},"id":"9300","publicId":"60787","title":"Access Instance Data for Deleted Workflows","content":"<p><strong>Topic<\/strong><\/p><p>Access Instance Data for Deleted Workflows.<\/p><p>\u00a0<\/p><p><strong>Instructions\u00a0<\/strong><\/p><p>1. In Nintex Automation Cloud, navigate to Automation &gt; Instances &gt; Customer Filter<br \/>2. Check the box for 'Include instances of deleted workflows'<br \/>3. Click 'Apply filter'<br \/><em>Note: This box doesn't filter down to instance of deleted workflows, rather, instances of deleted workflows are returned in addition to results for existing workflows.<\/em><br \/>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/e8315d17-2384-4b06-8f78-db1b33dac43d.png\" \/><\/figure><p>\u00a0<\/p>","categoryName":"Nintex Automation Cloud","categoryId":"56","contentType":"article","featuredImage":"","likes":0,"views":26,"votes":0,"replyCount":0,"publishedAt":"2023-12-04T20:58:53+01:00","lastActivityAt":"2023-12-04T20:58:53+01:00","lastContributor":{"id":"11391","username":"nicksha","avatar":""},"lastPostId":0,"author":{"id":"11391","username":"nicksha","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false}],"57":[{"categoryUrl":"https:\/\/community.nintex.com\/nintex-automation-k2-57","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-automation-k2-57\/html-email-formatting-removed-in-workflow-after-upgrading-to-5-8-72815"},"id":"9805","publicId":"72815","title":"HTML email formatting removed in workflow after upgrading to 5.8","content":"<p><strong>Topic<\/strong><br \/>Before upgrading to 5.8, the HTML formatting for email messages in workflows are correct. However after the upgrade, the HTML formatting for the emails in the same workflows are gone.<\/p><p><strong>Instructions\u00a0<\/strong><\/p><p>1. Edit the workflow in Chrome or Edge and\u00a0press F12 to open developer tools.<br \/>2. Inspect the HTML body.<br \/>3. Locate and select the following element: class=\"k2-text-editor code multi-line ng-star-inserted\".<br \/>4. Change the \"white-space\" attribute in the style section to the following: white-space: break-spaces;<br \/>5. Uncheck the \"display: inline-block\" attribute directly below<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/265ae9ab-105b-4769-92d2-d849b68f559d.png\" \/><\/figure><p>\u00a0<\/p><p>You should be able to see the HTML render as before and make the necessary changes. It is advised that you reformat the HTML and save the changes as reloading the workflow would then honor the new format without the need for this workaround again.\u00a0<\/p><p>\u00a0<\/p><p>\u00a0<\/p>","categoryName":"Nintex Automation K2","categoryId":"57","contentType":"article","featuredImage":"","likes":0,"views":15,"votes":0,"replyCount":0,"publishedAt":"2025-02-10T01:58:51+00:00","lastActivityAt":"2025-02-10T01:58:51+00:00","lastContributor":{"id":"20984","username":"boringnerd","avatar":""},"lastPostId":0,"author":{"id":"20984","username":"boringnerd","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-automation-k2-57","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-automation-k2-57\/missing-the-k2-ribbon-on-all-sharepoint-online-lists-libraries-72808"},"id":"9802","publicId":"72808","title":"Missing the K2 ribbon on all SharePoint Online lists\/libraries","content":"<p><strong>Topic<\/strong><br \/>Even though site activation was completed without error, the K2 application menu is still missing:<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/d4a8bda8-b934-4267-92ef-2e2a1becb2cc.png\" \/><\/figure><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/69fc458d-be18-4c96-a013-a01b15519c1a.png\" \/><\/figure><p>\u00a0<\/p><p><strong>Instructions\u00a0<\/strong><\/p><p>If the K2 server was a clean install of 5.7 (i.e., a new database\/environment, not an upgrade from a previous version), the Webhooks and SPOnlineModernForms feature flags in the Hostserver.Features table will be enabled.<\/p><p>The intention is that the 5.7 clean installs will force spfx \/ new online features.<br \/>Upgrades will still work with legacy until the migration tool is executed.<\/p><p>It is supported to switch over the two flags mentioned above to False (not-enabled) by running the below script, which will give the same behavior as if the environment was an upgrade install.<\/p><p>UPDATE [K2].[HostServer].[Feature]<br \/>SET IsActive = 0<br \/>WHERE FeatureName IN ('SPOnlineModernForms', 'Webhooks');<\/p><p>You\u00a0can then install the legacy K2 app, run Registration Wizard, and activate sites to resolve the issue. (Assuming you have\u00a0an existing SharePoint tenant as legacy add-ins are already disabled for new SharePoint tenants by Microsoft.)<\/p><p>\u00a0<\/p><p><strong>Additional Information<\/strong><br \/><a href=\"https:\/\/help.nintex.com\/en-US\/nintexautomation\/userguide\/5.7\/Content\/K2-for-SharePoint\/Add-Steps.htm?tocpath=K2%20for%20SharePoint%7CAdminister%7CAdding%20the%20App%7C_____0\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/help.nintex.com\/en-US\/nintexautomation\/userguide\/5.7\/Content\/K2-for-SharePoint\/Add-Steps.htm?tocpath=K2%20for%20SharePoint%7CAdminister%7CAdding%20the%20App%7C_____0<\/a><\/p>","categoryName":"Nintex Automation K2","categoryId":"57","contentType":"article","featuredImage":"","likes":0,"views":14,"votes":0,"replyCount":0,"publishedAt":"2025-02-06T01:28:54+00:00","lastActivityAt":"2025-02-06T01:28:54+00:00","lastContributor":{"id":"20933","username":"NikR","avatar":""},"lastPostId":0,"author":{"id":"20933","username":"NikR","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-automation-k2-57","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-automation-k2-57\/task-notification-mail-only-follows-the-new-version-of-the-workflow-72707"},"id":"9768","publicId":"72707","title":"Task notification mail only follows the new version of the workflow","content":"<h2>Topic<\/h2><p>Task notification mail from the task step has been modified and deployed to version 2. The change made was to update the subject\/body of the task step to a new version (Example: Subject: Task Version 2).<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/88476a95-6e43-483f-a95b-4cd6fa4c9758.jpg\" \/><\/figure><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/d4c12851-ddb8-43b7-abcc-dbb11d42f782.jpg\" width=\"476\" \/><\/figure><p>The customer has decided to configure back the workflow to use the version 1 as a default version from the K2 Management page.<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/bd4ddb1b-ad42-48ac-aba0-8b8592f50f43.jpg\" \/><\/figure><p>When an instance was created, they were able to receive the version 2 details (Example: Subject: Task Version 2) instead of the expected version 1 (Example: Subject: Task Version 1) from the task notification mail.<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/2b2b66a0-181e-4838-8f1b-9ea08a16f4cf.jpg\" \/><\/figure><h2 style=\"text-align:left;\">Instructions\u00a0<\/h2><p style=\"text-align:left;\"><strong>IMPORTANT:<\/strong> This behavior is not a bug and is by design.\u00a0<\/p><p>The behavior of the Task notification configuration is that it works on the Eventbus which has an entry per process and there are no versioning on these tables. This means that when the workflow is deployed, any client event notification message is handled by the Eventbus server and not the workflow server. The configuration is updated for each activity per process and only one entry exists in these tables containing the email configuration of the latest deployed process. In these tables, one entry is being generated for each notification message setup. When deploying the workflow, the entry will be updated.<\/p>","categoryName":"Nintex Automation K2","categoryId":"57","contentType":"article","featuredImage":"","likes":0,"views":40,"votes":0,"replyCount":0,"publishedAt":"2024-12-19T02:48:53+00:00","lastActivityAt":"2024-12-19T02:48:53+00:00","lastContributor":{"id":"20985","username":"KateV","avatar":""},"lastPostId":0,"author":{"id":"20985","username":"KateV","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-automation-k2-57","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-automation-k2-57\/state-not-found-error-on-event-viewer-log-72662"},"id":"9764","publicId":"72662","title":"State Not Found error on Event Viewer Log","content":"<p><strong>Topic<\/strong><\/p><p><\/p><p>The following error message was found on the Application Event Viewer logs of the K2 Server:<br \/><br \/>2025 Error Marshalling SourceCode.Forms.Runtime.ClientServer.GetFormAx, State '{ImageFile}' not found<br \/>\u00a0 \u00a0at SourceCode.Forms.Runtime.Form.Save(ArchiveX ax, String stateName)<br \/>\u00a0 \u00a0at SourceCode.Forms.Runtime.GetFormAx(String culture, Guid guid, String name, Int32 version, String stateName, Boolean loadViews)<br \/>\u00a0 \u00a0at SourceCode.Forms.Runtime.ClientServer.GetFormAx(String culture, String name, Int32 version, String state, Boolean loadViews)<\/p><p><br \/><\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><span><\/span><\/p><p>This error gets logged whenever a user opens a task URL with an invalid state parameter specified.<br \/><br \/>e.g. https:\/\/nintex.k2test.net\/Runtime\/Runtime\/Form\/SubmitClaim\/?SerialNo=8_19&amp;<strong>_state=K2Logo70.png<\/strong>&amp;ClaimID=7<br \/><br \/>Please ensure that the Task URL is correctly built when designing your workflows. This way, users will not open a URL that contains an invalid state parameter.\u00a0<\/p><p><br \/><\/p><p> <\/p>","categoryName":"Nintex Automation K2","categoryId":"57","contentType":"article","featuredImage":"","likes":0,"views":8,"votes":0,"replyCount":0,"publishedAt":"2024-12-06T01:38:52+00:00","lastActivityAt":"2024-12-06T01:38:52+00:00","lastContributor":{"id":"20986","username":"annao","avatar":""},"lastPostId":0,"author":{"id":"20986","username":"annao","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-automation-k2-57","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-automation-k2-57\/configuring-gmail-smtp-on-nintex-automation-k2-72577"},"id":"9750","publicId":"72577","title":"Configuring Gmail SMTP on Nintex Automation (K2)","content":"<p><strong>Topic<\/strong><\/p><p><\/p><p>After trying to configure your Nintex Automation (K2) environment to use Gmail SMTP to send emails, you face the following error when running your workflow:<\/p><pre><code>There is no connection string for the destination email address ...@gmail.com<\/code><\/pre><p>\u00a0<\/p><p>If you check the HostServer logs, the following error is logged:<\/p><pre><code>Verify the SMTP connection strings are correct and that SMTP is working properly. Exception: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.0 Authentication Required.<\/code><\/pre><p>\u00a0<\/p><p>The error in HostServer logs suggest the Gmail SMTP server is not allowing the connection as the authentication is wrong.<\/p><p><br \/><\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><span><\/span><\/p><p>If you want to use Gmail's SMTP server, you need to make sure the SMTP connection string is setup correctly. You can use ConnectionStringEditor.exe located in [Program Files]\\K2\\Host Server\\Bin on your K2 server to do that.<\/p><p>\u00a0<\/p><p>Here are the settings you should use for the SMTP connection string:<\/p><p>\u00a0<\/p><p>Authentication: Plain<br \/>Server: smtp.gmail.com<br \/>Port: 587<br \/>TLS: StartTLS<br \/>User ID: &lt;your Gmail username&gt;<br \/>Password: &lt;see below&gt;<\/p><p>\u00a0<\/p><p>For the password, you can try using your Gmail password, but if you have configured 2FA on your Gmail account, you will need to generate an app password on Google.<\/p><ol><li>Logon to <a href=\"https:\/\/myaccount.google.com\/security\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/myaccount.google.com\/security<\/a><\/li><li>Scroll down to see if 2-Step Verification is enabled<\/li><li>If 2-Step Verification is enabled, go to <a href=\"https:\/\/myaccount.google.com\/apppasswords\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/myaccount.google.com\/apppasswords<\/a><\/li><li>Enter a suitable app name, click Create<\/li><li>An app password will be generated. Copy and save the app password somewhere. <span><strong>Make sure this app password is kept safe and not shared as this app password can grant access to your Google account.<\/strong><\/span><\/li><li>Go to your K2 server, open ConnectionStringEditor.exe, edit your existing SMTP connection string, and replace the password with the app password generated in step 5<\/li><li>Save the changes<\/li><li>Restart \"K2 Server\" service for the changes to take effect<\/li><\/ol><p>\u00a0<\/p><p><span style=\"color:#c0392b;\"><strong>Please note the steps provided are based off the security measures implemented by Google at the time of writing this article. If Google introduced new security measures or policies for their Gmail SMTP servers, these steps may not work.\u00a0<\/strong><\/span><\/p><p><br \/><\/p><p> <\/p>","categoryName":"Nintex Automation K2","categoryId":"57","contentType":"article","featuredImage":"","likes":0,"views":25,"votes":0,"replyCount":0,"publishedAt":"2024-11-05T02:18:52+00:00","lastActivityAt":"2024-11-05T02:18:52+00:00","lastContributor":{"id":"20984","username":"boringnerd","avatar":""},"lastPostId":0,"author":{"id":"20984","username":"boringnerd","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false}],"58":[{"categoryUrl":"https:\/\/community.nintex.com\/process-discovery-58","topicUrl":{"destination":"https:\/\/community.nintex.com\/process-discovery-58\/process-discovery-appsight-user-guide-29757"},"id":"8877","publicId":"29757","title":"Process Discovery \u2013 AppSight User Guide","content":"<h2>Overview<\/h2><p>We\u2019re thrilled to share with you the latest release of Process Discovery:\u00a0AppSight.<\/p><p>\u00a0<\/p><p><img alt=\"23800i8694292A9F42B9A6.jpg\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/23800i8694292A9F42B9A6.jpg\" \/><\/p><p>\u00a0<\/p><h2>Available Documentation<\/h2><ul><li>AppSight User Guide (5508.PDF)<\/li><\/ul>","categoryName":"Process Discovery","categoryId":"58","contentType":"article","featuredImage":"","likes":0,"views":56,"votes":0,"replyCount":0,"publishedAt":"2022-05-30T11:26:19+02:00","lastActivityAt":"2022-06-27T14:12:06+02:00","lastContributor":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"lastPostId":0,"author":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/process-discovery-58","topicUrl":{"destination":"https:\/\/community.nintex.com\/process-discovery-58\/process-discovery-v21-6-29751"},"id":"8871","publicId":"29751","title":"Process Discovery \u2013 v21.6","content":"<h2>Version Information<\/h2><p>Process Discovery \u2013 v21.6<\/p><p>\u00a0<\/p><h2>Masking Scheduler<\/h2><p>A new masking service that prepares the required images and masks them upfront to improve masking performance significantly while reviewing the process results.\u00a0You can now schedule the desired time to mask the images automatically, so it won\u2019t interfere with your work.<\/p><p>\u00a0<\/p><h2>Cancel and Delete Discovery Results<\/h2><p>Easily cancel a discovery search while in progress, or delete it after completion from the\u00a0<em>Recent searches<\/em>\u00a0tab. A quick hover on the desired search status will allow to cancel or delete the discovery search.<\/p><p><img alt=\"23801iC218351DFFED956C.gif\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/23801iC218351DFFED956C.gif\" \/><\/p><p>\u00a0<\/p><h2>Explore Process Variants - BETA<\/h2><p>Introducing the ability to explore process variants.\u00a0Each variant represents one or more occurrences that share the same business sub-flows. Click on each variant to display a map route of one occurrence matching this variant. You can name the variant, and quickly decide whether to add it to the selected process variants or dismiss it.<\/p><p><img alt=\"23802iA7B34B3124F5C505.gif\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/23802iA7B34B3124F5C505.gif\" \/><\/p><p>\u00a0<\/p><div class=\"field Version_Information__c slds-rich-text-editor__output forceKnowledgeOutputRichTextForKnowledge\">All features and technical information are fully available in the release notes. Ready to upgrade? Contact your\u00a0CSM now.<br \/>\u00a0<\/div><div class=\"field Available_Documentation__c slds-rich-text-editor__output forceKnowledgeOutputRichTextForKnowledge\"><h2>Available Documentation<\/h2><ol><li>Installation &amp; Upgrade Guide - Process Discovery - v21.6 (5524.PDF)<\/li>\t<li>Release Notes - Process Discovery - v21.6 (5523.PDF)<\/li>\t<li>Security Overview - Process Discovery - v21.6 (5522.PDF)<\/li>\t<li>System Architecture &amp; Requirements - Process Discovery - v21.6 (5521.PDF)<\/li>\t<li>User Guide -\u00a0Process Discovery - v21.6 (5525.PDF)<\/li><\/ol><\/div>","categoryName":"Process Discovery","categoryId":"58","contentType":"article","featuredImage":"","likes":0,"views":221,"votes":0,"replyCount":0,"publishedAt":"2022-05-30T11:26:19+02:00","lastActivityAt":"2022-06-27T14:41:06+02:00","lastContributor":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"lastPostId":0,"author":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/process-discovery-58","topicUrl":{"destination":"https:\/\/community.nintex.com\/process-discovery-58\/process-discovery-v19-5-29752"},"id":"8872","publicId":"29752","title":"Process Discovery \u2013 v19.5","content":"<h2>Version Information<\/h2><p>Process Discovery \u2013 v19.5<\/p><p>\u00a0<\/p><h2>New Version Features<\/h2><ul><li>An automatically generated report that brings real transparency into manual business processes and gives customers even deeper insights into exactly what\u2019s happening in their enterprises.<\/li>\t<li>New visual Setup Wizard that gets your server up and running in no time.<\/li><\/ul><p>\u00a0<\/p><h2>Available Documentation<\/h2><ol><li>Release Notes - Process Discovery - v19.5 (5495.PDF)<\/li>\t<li>Installation &amp; Administration Guide - Process Discovery - v19.5 (5497.PDF)<\/li>\t<li>System Architecture &amp; Requirements - Process Discovery - v19.5 (5494.PDF)<\/li>\t<li>User Guide - Process Discovery - v19.5 (5496.PDF)<\/li><\/ol>","categoryName":"Process Discovery","categoryId":"58","contentType":"article","featuredImage":"","likes":0,"views":44,"votes":0,"replyCount":0,"publishedAt":"2022-05-30T11:26:19+02:00","lastActivityAt":"2022-06-27T13:52:19+02:00","lastContributor":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"lastPostId":0,"author":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/process-discovery-58","topicUrl":{"destination":"https:\/\/community.nintex.com\/process-discovery-58\/process-discovery-v19-4-6-29750"},"id":"8870","publicId":"29750","title":"Process Discovery \u2013 v19.4.6","content":"<h2>Version Information<\/h2><p>Process Discovery\u00a0\u2013\u00a0v19.4.6<\/p><p>\u00a0<\/p><h2>Emulator Support Beta<\/h2><ul><li>We\u2019ve enhanced Discovery Robot support for terminal emulator applications on the desktop.<\/li>\t<li>Robots can now record additional keystrokes used by these applications and new OCR engines compare text-based screens with higher accuracy.<\/li>\t<li>Supported character- sets: Latin, Cyrillic, and Hebrew.<\/li><\/ul><p>\u00a0<\/p><h2>Robot License Management<\/h2><ul><li>\t<p>Now you can easily reassign licenses between discovery robots at any time on the new Robot License Management tab of the Orchestrator.<\/p>\t<\/li><\/ul><p>\u00a0<\/p><h2>Fixed<\/h2><ul><li>The recording mechanism was corrected to catch first-click actions when going between different applications in the same process.<\/li>\t<li>The Train the Robot algorithm was updated to support better start\/end selection.<\/li><\/ul>","categoryName":"Process Discovery","categoryId":"58","contentType":"article","featuredImage":"","likes":0,"views":49,"votes":0,"replyCount":0,"publishedAt":"2022-05-30T11:26:19+02:00","lastActivityAt":"2022-06-27T13:48:25+02:00","lastContributor":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"lastPostId":0,"author":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/process-discovery-58","topicUrl":{"destination":"https:\/\/community.nintex.com\/process-discovery-58\/process-discovery-v21-5-29759"},"id":"8879","publicId":"29759","title":"Process Discovery \u2013 v21.5","content":"<h2>Version Information<\/h2><p>Process Discovery \u2013 v21.5<\/p><p>This release includes major improvements in stability and performance.\u00a0Previous release information can be found\u00a0<a href=\"https:\/\/community.nintex.com\/t5\/Technical-Articles\/Kryon-Process-Discovery-v21-4\/ta-p\/220058\" rel=\"noopener noreferrer\" target=\"_self\">here<\/a>.<\/p><div class=\"field Version_Information__c slds-rich-text-editor__output forceKnowledgeOutputRichTextForKnowledge\">\u00a0<\/div><div class=\"field Available_Documentation__c slds-rich-text-editor__output forceKnowledgeOutputRichTextForKnowledge\"><h2>Available Documentation<\/h2><ol><li>Installation &amp; Upgrade Guide - Process Discovery - v21.5 (5518.PDF)<\/li>\t<li>Release Notes - Process Discovery - v21.5 (5515.PDF)<\/li>\t<li>Security Overview - Process Discovery - v21.5 (5517.PDF)<\/li>\t<li>System Architecture &amp; Requirements - Process Discovery - v21.5 (5516.PDF)<\/li>\t<li>User Guide - Process Discovery - v21.5 (5519.PDF)<\/li>\t<li>Release Notes - Process Discovery -\u00a0v20.9 to v21.4 (5520.PDF)<\/li><\/ol><\/div>","categoryName":"Process Discovery","categoryId":"58","contentType":"article","featuredImage":"","likes":0,"views":56,"votes":0,"replyCount":0,"publishedAt":"2022-05-30T11:26:19+02:00","lastActivityAt":"2022-06-27T14:35:09+02:00","lastContributor":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"lastPostId":0,"author":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false}],"59":[{"categoryUrl":"https:\/\/community.nintex.com\/process-manager-59","topicUrl":{"destination":"https:\/\/community.nintex.com\/process-manager-59\/cannot-not-find-images-error-when-publishing-a-process-72457"},"id":"9725","publicId":"72457","title":"Cannot not find images error when publishing a process","content":"<h2>Topic<\/h2><p>When publishing a process, you receive the following error<\/p><p><code>Publishing Failed: Could not find Image:...<\/code><\/p><p>\u00a0<\/p><h2>Instructions\u00a0<\/h2><p>The error is letting you know that the documents or images can not be found. Please double-check that all images or documents referenced in the error currently exist in the Documents Library.<\/p><p>\u00a0<\/p><p>\u00a0<\/p>","categoryName":"Process Manager","categoryId":"59","contentType":"article","featuredImage":"","likes":0,"views":14,"votes":0,"replyCount":0,"publishedAt":"2024-09-27T22:43:51+00:00","lastActivityAt":"2024-09-27T22:43:51+00:00","lastContributor":{"id":"10959","username":"Garciiav","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/35093348-1290-4e92-8dc9-1d91cc8ad8f6.png"},"lastPostId":0,"author":{"id":"10959","username":"Garciiav","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/35093348-1290-4e92-8dc9-1d91cc8ad8f6.png"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/process-manager-59","topicUrl":{"destination":"https:\/\/community.nintex.com\/process-manager-59\/trouble-archiving-a-process-400-error-72306"},"id":"9682","publicId":"72306","title":"Trouble Archiving a Process - 400 Error","content":"<p><strong>Topic<\/strong><\/p><p>When trying to archive a process in Nintex Process Manager, the user receives this error, \"If an Error is received Response Code: 400 does not indicate a successful operation.\"<br \/><br \/>Check the Process Owner and make sure that person is an active user.<br \/><br \/><br \/>How to check if a user is inactive:<\/p><ol><li>Go to Admin (top right).<\/li>\t<li>Click on Users.<\/li>\t<li>Click on the Cogwheel.<\/li>\t<li>Select 'Display inactive users'.<\/li>\t<li>In the search box type the owners name.<\/li>\t<li>If user is in this list, they are inactive.\u00a0<\/li><\/ol><p>\u00a0<\/p><p><strong>Instructions\u00a0<\/strong><\/p><p>Change the Process Owner to an active user and publish the process. Then try to archive the process once more and see if that resolves the issue.<br \/><br \/>If this does not resolve the issue, send an email to\u00a0<a href=\"mailto:Support@nintex.com\" rel=\"noreferrer noopener\">Support@nintex.com<\/a>\u00a0and we will be happy to assist.\u00a0<br \/>Additional Information<\/p><p>\u00a0<\/p><p>\u00a0<\/p>","categoryName":"Process Manager","categoryId":"59","contentType":"article","featuredImage":"","likes":0,"views":57,"votes":0,"replyCount":0,"publishedAt":"2024-08-20T15:43:56+00:00","lastActivityAt":"2024-08-20T15:43:56+00:00","lastContributor":{"id":"21751","username":"MRepetti","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/c366fefe-355c-469e-8c51-cad99af8d024.png"},"lastPostId":0,"author":{"id":"21751","username":"MRepetti","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/c366fefe-355c-469e-8c51-cad99af8d024.png"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/process-manager-59","topicUrl":{"destination":"https:\/\/community.nintex.com\/process-manager-59\/endpoint-urls-to-generate-the-in-app-reports-62376"},"id":"9631","publicId":"62376","title":"Endpoint URLs to generate the in-app reports","content":"<h2>Topic<\/h2><p>Several Process Manager reports can be exported directly to a CSV file using new report generation endpoints. To download the report's CSV file, simply copy an endpoint URL from the list below, paste it into a new browser tab, update it with your tenant name (replacing the <code>tenantURL<\/code> section), and press Enter while logging in to your Process Manager account.<\/p><ul><li><strong>Process Views<\/strong><br \/><code>https:\/\/&lt;tenantURL&gt;\/exports\/api\/v1\/reports\/ProcessViews\/csv<\/code><\/li>\t<li><strong>Process Views By User<\/strong><br \/><code>https:\/\/&lt;tenantURL&gt;\/exports\/api\/v1\/reports\/ProcessViewsByUser\/csv<\/code><\/li>\t<li><strong>Process Improvements\/Feedback<\/strong><br \/><code>https:\/\/&lt;tenantURL&gt;\/exports\/api\/v1\/reports\/processfeedback\/csv<\/code><\/li>\t<li><strong>Process List<\/strong><br \/><code>https:\/\/&lt;tenantURL&gt;\/exports\/api\/v1\/reports\/ProcessListReport\/csv<\/code><\/li>\t<li><strong>Process Review Dates<\/strong><br \/><code>https:\/\/&lt;tenantURL&gt;\/exports\/api\/v1\/reports\/ProcessReviewDates\/csv<\/code><\/li>\t<li><strong>Process Triggers, Inputs, and Outputs<\/strong><br \/><code>https:\/\/&lt;tenantURL&gt;\/exports\/api\/v1\/reports\/ProcessTriggersInputsOutputs\/csv<\/code><\/li>\t<li><strong>Document List<\/strong><br \/><code>https:\/\/&lt;tenantURL&gt;\/exports\/api\/v1\/reports\/documents\/csv<\/code><\/li>\t<li><strong>Linked Documents and Web Links<\/strong><br \/><code>https:\/\/&lt;tenantURL&gt;\/exports\/api\/v1\/reports\/LinkedDocumentsAndWebLinks\/csv<\/code><\/li>\t<li><strong>System Map<\/strong><br \/><code>https:\/\/&lt;tenantURL&gt;\/exports\/api\/v1\/reports\/SystemMap\/csv<\/code><\/li><\/ul><h3>Additional Information<\/h3><p>Only Promasters of the site can download the CSV files using these endpoints. For more information on the above report endpoints, please refer to <a href=\"http:\/\/help.nintex.com\/en-US\/promapp\/Admin\/Reports.htm\">Nintex Help: Process Manager Reports<\/a>.<\/p>","categoryName":"Process Manager","categoryId":"59","contentType":"article","featuredImage":"","likes":0,"views":43,"votes":0,"replyCount":0,"publishedAt":"2024-06-27T01:23:50+00:00","lastActivityAt":"2024-06-27T01:23:50+00:00","lastContributor":{"id":"52468","username":"nintex_anish","avatar":""},"lastPostId":0,"author":{"id":"52468","username":"nintex_anish","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/process-manager-59","topicUrl":{"destination":"https:\/\/community.nintex.com\/process-manager-59\/approval-routing-feature-for-processes-62135"},"id":"9487","publicId":"62135","title":"Approval routing feature for processes","content":"<h2>Topic<\/h2><p>Process Manager now lets you choose whether process approval requests should go to the Process Owner\/Expert from the most recently published version or the most recently saved version.<\/p><p>\u00a0<\/p><h2>Instructions\u00a0<\/h2><p>To access this setting:<\/p><ol><li>Go to <strong>Admin &gt; Configure<\/strong>.<\/li>\t<li>Locate the\u00a0<strong>Process and Document Approval<\/strong> section.<\/li>\t<li>Set\u00a0<strong>Routing for new owner or expert<\/strong>\u00a0to\u00a0either <strong>Most recently published<\/strong>\u00a0or <strong>Most recently saved<\/strong>.<\/li>\t<li>Click the <strong>Save<\/strong> icon.\u00a0<\/li><\/ol><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/675c66f2-da10-457f-b08e-ab21b29774f3.png\" \/><\/figure><p>\u00a0<\/p><h2>Additional Information<\/h2><ul><li>This feature can only be accessed by Promasters.<\/li>\t<li>Changing this setting will not affect the processes already submitted for approval.\u00a0<\/li><\/ul>","categoryName":"Process Manager","categoryId":"59","contentType":"article","featuredImage":"","likes":0,"views":46,"votes":0,"replyCount":0,"publishedAt":"2024-05-30T01:28:51+00:00","lastActivityAt":"2024-05-30T01:28:51+00:00","lastContributor":{"id":"52468","username":"nintex_anish","avatar":""},"lastPostId":0,"author":{"id":"52468","username":"nintex_anish","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/process-manager-59","topicUrl":{"destination":"https:\/\/community.nintex.com\/process-manager-59\/deleting-bulk-documents-in-process-manager-62034"},"id":"9472","publicId":"62034","title":"Deleting bulk documents in Process Manager","content":"<p><strong>Topic<\/strong><\/p><p>To bulk delete the documents from your Process Manager site<\/p><p><br \/><\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><span>To use the bulk delete functionality, you must first use a script in\u00a0Microsoft Excel\u00a0to export a list of documents in your\u00a0Process Manager\u00a0tenant. You then use a tool like Postman to delete selected documents using the bulk delete API endpoint.<br \/><br \/>Full instructions can be found in the help documentation -\u00a0https:\/\/help.nintex.com\/en-US\/promapp\/Documents\/BulkDeleteDocuments.htm<br \/><br \/>\u00a0<\/span><\/p><p><br \/><\/p><p><\/p><p><strong>Additional Information<\/strong><\/p><p><strong><\/strong>- Ability to bulk delete documents in\u00a0Process Manager in limited to Promasters only.<br \/>-\u00a0You can use the bulk delete option only for documents that are not archived and those that are not attached to processes. <\/p>","categoryName":"Process Manager","categoryId":"59","contentType":"article","featuredImage":"","likes":0,"views":40,"votes":0,"replyCount":0,"publishedAt":"2024-05-06T08:13:52+00:00","lastActivityAt":"2024-05-06T08:13:52+00:00","lastContributor":{"id":"52468","username":"nintex_anish","avatar":""},"lastPostId":0,"author":{"id":"52468","username":"nintex_anish","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false}],"60":[{"categoryUrl":"https:\/\/community.nintex.com\/esign-60","topicUrl":{"destination":"https:\/\/community.nintex.com\/esign-60\/change-envelope-and-sms-language-72719"},"id":"9770","publicId":"72719","title":"Change Envelope and SMS Language","content":"<h2>Topic<\/h2><p>To change the language on the envelope and SMS message, follow the instructions below.<\/p><p>\u00a0<\/p><h2>Instructions\u00a0<\/h2><ol><li>Click\u00a0<strong>Edit envelope<\/strong>.\t<figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/39859e4c-2b72-48b5-8400-e228bfb28588.jpg\" width=\"357\" \/><\/figure><p>\u00a0<\/p>\t<\/li>\t<li>Then, for example, change the language to es-US (Spanish - United States) by entering: <code>es-US<\/code>.\t<figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/36c1e643-9989-4374-805e-45f40ad61fe7.jpg\" width=\"464\" \/><\/figure><p>\u00a0<\/p>\t<\/li><\/ol><p>\u00a0<\/p><p>\u00a0<\/p>","categoryName":"eSign","categoryId":"60","contentType":"article","featuredImage":"","likes":0,"views":16,"votes":0,"replyCount":0,"publishedAt":"2024-12-31T13:28:51+00:00","lastActivityAt":"2024-12-31T13:28:51+00:00","lastContributor":{"id":"50514","username":"DFuentes","avatar":""},"lastPostId":0,"author":{"id":"50514","username":"DFuentes","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/esign-60","topicUrl":{"destination":"https:\/\/community.nintex.com\/esign-60\/assuresign-issue-with-crm-instances-72427"},"id":"9716","publicId":"72427","title":"AssureSign Issue with CRM Instances","content":"<p><strong>Topic<\/strong><\/p><p><span><strong>Issue<\/strong><\/span><br \/><span>Issue with CRM instances using Assursign in order to sign Documents.\u00a0<br \/>The statuts of the document stays in Step 1, and does not show the document has been completed.<br \/><br \/>Customer is forced to Refresh manually in order to for the status to change to completed.\u00a0<\/span><\/p><p><br \/><\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><span>This issue appears to be related to the Dynamics instance.<br \/><br \/>What type of Dynamics instance is the customer running, for example, is it a cloud-based Dynamics instance or something else.<br \/><br \/>Dev recommends the customer contact Microsoft support regarding this issue or check their license to verify if they have reached API limitations.<br \/><br \/>To test the webhook, you can set up a trial Dynamics instance and install the AssureSign solution, then test the webhook to verify it is working outside.<\/span><\/p><p><br \/><\/p><p> <\/p>","categoryName":"eSign","categoryId":"60","contentType":"article","featuredImage":"","likes":0,"views":17,"votes":0,"replyCount":0,"publishedAt":"2024-09-19T15:08:51+00:00","lastActivityAt":"2024-09-19T15:08:51+00:00","lastContributor":{"id":"50514","username":"DFuentes","avatar":""},"lastPostId":0,"author":{"id":"50514","username":"DFuentes","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/esign-60","topicUrl":{"destination":"https:\/\/community.nintex.com\/esign-60\/displaying-checkbox-in-square-61658"},"id":"9434","publicId":"61658","title":"Displaying Checkbox in Square","content":"<p><strong>Topic<\/strong><\/p><p><span><u><strong>Customer Issue:<\/strong><\/u><\/span><br \/><br \/>Unable to get the position of the checkbox in the square.<br \/><br \/><u><strong><span>Customer Test:<\/span><\/strong><\/u><br \/><br \/>\u00a0Created a Jotblock directly in the Word Document with this code placed in the square:<br \/><br \/>{{!##{JotBlock:\"Caston_01\",Text:\"J'ai pris connaissance des CPV\/CGV et les accepte.\",TextValue:\"J'ai pris connaissance des CPV\/CGV et les accepte.\", GraphicRenderType:\"Check\", Width:\".025\",Height:\".01\"}##!}}{{!##{Name:\"Caston_01\",InputType:\"Signatory\", Width:\"0.25\", FieldType:\"Typed\",Instructions:\"Instructions \u00e0 suivre\", FixedInputTimingType:\"OnDocumentComplete\", SignatoryEmail:\"&lt;&lt;Contact_Email&gt;&gt;\", Required:\"true\",InputType:\"Signatory\", SignatoryInputType:\"MultipleChoiceCheckbox\"}##!}}<br \/><br \/>But I cannot well organize the order of the fields to be filled by the signatories.<\/p><p><br \/><\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><span><span>\u00a0Adjustments to resolve the issue.<\/span><br \/><br \/>1. Create a space before and after the checkbox component (Using the keyboard space key)<br \/>2. Remove the thick borders.<br \/>3. The characters in the checkbox should be display \"on top of\" instead of \"inline\"<br \/><br \/>In addition to editing the checkbox component, the JotBlock tags can also be aligned based on X and Y positioning.<br \/><br \/><a href=\"https:\/\/help.nintex.com\/en-us\/assuresign\/Content\/SimpleSetupEnvelope\/DynamicJotblocks\/DynamicProperties2.htm?Highlight=dynamic%20jotblock%20x%20and%20y\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/help.nintex.com\/en-us\/assuresign\/Content\/SimpleSetupEnvelope\/DynamicJotblocks\/DynamicProperties2.htm?Highlight=dynamic%20jotblock%20x%20and%20y<\/a><br \/>\u00a0<\/span><\/p><p><br \/><\/p><p> <\/p>","categoryName":"eSign","categoryId":"60","contentType":"article","featuredImage":"","likes":0,"views":29,"votes":0,"replyCount":0,"publishedAt":"2024-04-08T20:49:01+02:00","lastActivityAt":"2024-04-08T20:49:01+02:00","lastContributor":{"id":"50514","username":"DFuentes","avatar":""},"lastPostId":0,"author":{"id":"50514","username":"DFuentes","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/esign-60","topicUrl":{"destination":"https:\/\/community.nintex.com\/esign-60\/user-unable-to-launch-load-nintex-esign-portal-61585"},"id":"9415","publicId":"61585","title":"User unable to launch\/load Nintex eSign portal","content":"<h2>Topic<\/h2><p>The following instructions provide a workaround for when a user is unable to launch or load the Nintex eSign portal.<\/p><p>\u00a0<\/p><h2>Instructions\u00a0<\/h2><ol><li>In Chrome, open <code>chrome:\/\/settings\/languages<\/code><\/li>\t<li>Click <strong>Add languages<\/strong>.<\/li>\t<li>Select <strong>English (United States)<\/strong>. If\u00a0<strong>English (United States)<\/strong>\u00a0is already on the list of languages, please skip this step.<\/li>\t<li>Click the three-dot menu at the end of the\u00a0<strong>English (United States)<\/strong>\u00a0section and select\u00a0<strong>Move to the top<\/strong>.<\/li>\t<li>Refresh the eSign portal.<\/li><\/ol>","categoryName":"eSign","categoryId":"60","contentType":"article","featuredImage":"","likes":0,"views":33,"votes":0,"replyCount":0,"publishedAt":"2024-04-04T20:18:53+02:00","lastActivityAt":"2024-04-04T20:18:53+02:00","lastContributor":{"id":"50514","username":"DFuentes","avatar":""},"lastPostId":0,"author":{"id":"50514","username":"DFuentes","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/esign-60","topicUrl":{"destination":"https:\/\/community.nintex.com\/esign-60\/assuresign-feature-request-26785"},"id":"8841","publicId":"26785","title":"AssureSign: Feature Request","content":"<div><h3>Issue<\/h3><\/div><div><p>You've found something that you'd like to see on our roadmap for the AssureSign product and you think others using AssureSign would benefit from the new feature as well!<\/p><\/div><div><h3>Resolution<\/h3><\/div><div><p>We'd like to invite you to add your idea to our <a href=\"https:\/\/nintex.uservoice.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Feature Request page<\/a> and, while you're there, vote on other features requests already there so we can prioritize the ones most important to the most clients!<\/p><\/div>","categoryName":"eSign","categoryId":"60","contentType":"article","featuredImage":"","likes":0,"views":43,"votes":0,"replyCount":0,"publishedAt":"2022-01-11T08:05:32+01:00","lastActivityAt":"2022-04-11T21:43:54+02:00","lastContributor":{"id":"48840","username":"ASJay","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/21872i0E17582F8175FB7D.png"},"lastPostId":0,"author":{"id":"48840","username":"ASJay","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/21872i0E17582F8175FB7D.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false}],"61":[{"categoryUrl":"https:\/\/community.nintex.com\/docgen-for-salesforce-61","topicUrl":{"destination":"https:\/\/community.nintex.com\/docgen-for-salesforce-61\/an-error-occurred-filling-the-following-tag-into-a-file-72470"},"id":"9732","publicId":"72470","title":"An error occurred filling the following tag into a file","content":"<h2>Topic<\/h2><p>The following error occurs while filling a publicly available image:<\/p><p><br \/><code>An exception occurred filling the tag<\/code><br \/><code>There is an error with an image<\/code><br \/><code>Parameter is not valid<\/code><\/p><p>\u00a0<\/p><h2>Instructions<\/h2><p>This error can occur when the image is corrupt in some way. Use the following steps to resolve:<\/p><ol><li>Download the image.<\/li>\t<li>Save the image as a different type such as jpeg\u00a0or png.<\/li>\t<li>Replace the image.&amp;<\/li>\t<li>Run the DocGen package again.<\/li><\/ol>","categoryName":"DocGen for Salesforce","categoryId":"61","contentType":"article","featuredImage":"","likes":0,"views":36,"votes":0,"replyCount":0,"publishedAt":"2024-10-02T17:13:53+00:00","lastActivityAt":"2024-10-02T17:13:53+00:00","lastContributor":{"id":"3555","username":"Brent_Doc","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/1617i96E77A87AD6622BC.png"},"lastPostId":0,"author":{"id":"3555","username":"Brent_Doc","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/1617i96E77A87AD6622BC.png"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/docgen-for-salesforce-61","topicUrl":{"destination":"https:\/\/community.nintex.com\/docgen-for-salesforce-61\/docusign-individual-consent-did-not-prompt-the-user-to-authenticate-72410"},"id":"9712","publicId":"72410","title":"DocuSign Individual Consent did not prompt the user to authenticate","content":"<p><strong>Topic<\/strong><\/p><p>When Sending a DocGen Package to DocuSign, the user was not prompted to authenticate DocuSign before sending<\/p><p><br \/><\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><span>This can occur if the DocuSign Username on the running User Detail Page is Shared across many Salesforce Users.\u00a0<br \/><br \/>The authentication is only authorizing the DocuSign API Username for the first send. If other users in Salesforce have the same DocuSign API Username listed, they will not be prompted again.\u00a0<br \/><br \/>Additionally, If a DocuSign Session is open in the same browser, this may cause a conflict on the initial\u00a0<strong>Authorize and Send To DocuSign.<\/strong>\u00a0** Please close all sessions, clear cache and cookies, or try an incognito window.\u00a0<\/span><\/p><p><br \/><\/p><p> <\/p>","categoryName":"DocGen for Salesforce","categoryId":"61","contentType":"article","featuredImage":"","likes":0,"views":35,"votes":0,"replyCount":0,"publishedAt":"2024-09-14T00:43:54+00:00","lastActivityAt":"2024-09-14T00:43:54+00:00","lastContributor":{"id":"3555","username":"Brent_Doc","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/1617i96E77A87AD6622BC.png"},"lastPostId":0,"author":{"id":"3555","username":"Brent_Doc","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/1617i96E77A87AD6622BC.png"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/docgen-for-salesforce-61","topicUrl":{"destination":"https:\/\/community.nintex.com\/docgen-for-salesforce-61\/format-data-values-using-word-switches-72400"},"id":"9708","publicId":"72400","title":"Format Data Values using Word Switches","content":"<p><strong>Topic<\/strong><br \/>How to format Salesforce Data using Word Switches in the Generated Document.<br \/><br \/><a href=\"https:\/\/support.microsoft.com\/en-us\/office\/format-field-results-baa61f5a-5636-4f11-ab4f-6c36ae43508c#ID0EBBD=Format_switch(%5C*)\" rel=\"noreferrer noopener nofollow ugc\">Microsoft Word Switches Help<\/a><br \/><br \/><strong>Instructions\u00a0<\/strong><br \/>Word Switches are Word Fields with a specified action that will manipulate the data to the desired format.\u00a0<br \/>Please verify the feature works as desired outside of Nintex DocGen using <em>sample data<\/em> in the Word document as pictured below. After verifying the Word Switch meets your need, replace the Sample data with the appropriate &lt;&lt;DocGen_Field_Tag&gt;&gt;\u00a0 and \"Update\" the Word field before saving the Document.<\/p><ul><li><strong>Note: <\/strong>When making changes to <em>Word Fields<\/em>, you must \"<strong>Update<\/strong>\" after modifications: <a href=\"https:\/\/support.microsoft.com\/en-us\/office\/update-fields-7339a049-cb0d-4d5a-8679-97c20c643d4e#_updatefield\" rel=\"noreferrer noopener nofollow ugc\">How to Update Field<\/a><\/li><\/ul><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/34df8f17-d8c8-4054-9fe0-c14dacb4e73f.png\" \/><\/figure><p><br \/>If Word Switches do not meet your use case needs, please review Single-Cell Excel as Middleware.\u00a0<br \/>This feature will allow you to manipulate the data using excel and push out the formatted value.<br \/>Excel as Middlware:\u00a0<a href=\"https:\/\/community.nintex.com\/docgen-for-salesforce-33\/drawloop-excel-as-middleware-connected-data-and-named-ranges-from-excel-templates-28158\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/community.nintex.com\/docgen-for-salesforce-33\/drawloop-excel-as-middleware-connected-data-and-named-ranges-from-excel-templates-28158<\/a><\/p><p><br \/><strong>Additional Information<\/strong><br \/>Microsoft Help:<br \/>https:\/\/support.microsoft.com\/en-us\/office\/format-field-results-baa61f5a-5636-4f11-ab4f-6c36ae43508c#ID0EBBD=Format_switch(\\*)<br \/>https:\/\/support.microsoft.com\/en-us\/office\/update-fields-7339a049-cb0d-4d5a-8679-97c20c643d4e#_updatefield<br \/><br \/>Excel as Middleware:<a href=\"https:\/\/community.nintex.com\/docgen-for-salesforce-33\/drawloop-excel-as-middleware-connected-data-and-named-ranges-from-excel-templates-28158\">https:\/\/community.nintex.com\/docgen-for-salesforce-33\/drawloop-excel-as-middleware-connected-data-and-named-ranges-from-excel-templates-28158<\/a>\u00a0<\/p>","categoryName":"DocGen for Salesforce","categoryId":"61","contentType":"article","featuredImage":"","likes":1,"views":70,"votes":0,"replyCount":0,"publishedAt":"2024-09-11T21:43:51+00:00","lastActivityAt":"2024-09-11T21:43:51+00:00","lastContributor":{"id":"3555","username":"Brent_Doc","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/1617i96E77A87AD6622BC.png"},"lastPostId":0,"author":{"id":"3555","username":"Brent_Doc","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/1617i96E77A87AD6622BC.png"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/docgen-for-salesforce-61","topicUrl":{"destination":"https:\/\/community.nintex.com\/docgen-for-salesforce-61\/hierarchy-relationship-how-to-72332"},"id":"9687","publicId":"72332","title":"Hierarchy Relationship - How To","content":"<p><strong>Topic<\/strong><\/p><p>How to Create and Replicate using the Hierarchy Relationship feature<\/p><p>\u00a0<\/p><p><strong>Instructions\u00a0<\/strong><\/p><p>The Hierarchy Relationship requires the following Data Structure Setup:<br \/><br \/>1. All Child records have a Lookup Field linking them to the overall Main Parent\/Master Record<br \/>2. Each record has a lookup to its individual Parent Record.<br \/><br \/>For the example below using <strong>Account<\/strong>, there are two fields:<br \/>1. <strong>HierarchyMaster <\/strong>Field - a custom Lookup to the Account Object - All linking to the overall Main Parent\/Master Record.<br \/>2.<strong> Parentid <\/strong>Field - Salesforce Standard Field - All linking to their Individual Parent.<br \/>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/a6769276-5ba8-44c6-b517-8c093b7615e8.png\" \/><\/figure><p><br \/>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/5c95cdee-f283-4f36-adc9-0e2f7bd462f0.png\" \/><\/figure><div>\u00a0<\/div><p><strong>Additional Information<\/strong><\/p><p><strong>Relationships: <\/strong>https:\/\/help.nintex.com\/en-US\/docgensf\/DeliveryStorage\/Relationships.htm<br \/><strong>Example for Org Chart and Contacts Report to:<\/strong>\u00a0https:\/\/help.nintex.com\/en-US\/docgensf\/DeliveryStorage\/Relationships.htm<br \/><br \/>Nintex Idea -\u00a0Support Salesforce Display Hierarchy Structure and Hierarchy field -\u00a0 https:\/\/ideas.nintex.com\/ideas\/NDS-I-1394<\/p>","categoryName":"DocGen for Salesforce","categoryId":"61","contentType":"article","featuredImage":"","likes":0,"views":26,"votes":0,"replyCount":0,"publishedAt":"2024-08-27T16:33:51+00:00","lastActivityAt":"2024-08-27T16:33:51+00:00","lastContributor":{"id":"3555","username":"Brent_Doc","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/1617i96E77A87AD6622BC.png"},"lastPostId":0,"author":{"id":"3555","username":"Brent_Doc","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/1617i96E77A87AD6622BC.png"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/docgen-for-salesforce-61","topicUrl":{"destination":"https:\/\/community.nintex.com\/docgen-for-salesforce-61\/docgen-run-page-cross-session-experience-72329"},"id":"9686","publicId":"72329","title":"DocGen Run Page Cross Session \/ Experience","content":"<h2>Topic<\/h2><p>When running a DocGen Package, the <strong>Looplus Run Page<\/strong> is not entirely in Lightning, causing wrong behavior or an error.<\/p><h2>Instructions<\/h2><p>This has been seen in the following scenarios:<\/p><ol><li>Navigating back and forth between Lightning and Classic - Session experience gets crossed\t<ul><li>Close all browser tabs and get back into Lightning only<\/li>\t<\/ul><\/li>\t<li>In Lightning, the button parameters were typed in the address bar instead of using a Lightning Mobile Action URL button.<\/li>\t<li>A\u00a0Custom implementation regarding a redirect in the code.\t<ul><li>Ensure you are receiving the correct Session.<\/li>\t\t<li>Review the redirect code to see what action is redirecting \/ opening the tab.<\/li>\t\t<li>May need to use the Salesforce NavigateToURL:\t\t<ul><li>\u00a0<a href=\"https:\/\/developer.salesforce.com\/docs\/component-library\/bundle\/force:navigateToURL\/documentatio\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/developer.salesforce.com\/docs\/component-library\/bundle\/force:navigateToURL\/documentatio<\/a><\/li>\t\t<\/ul><\/li>\t\t<li>Work with Nintex Professional Services to review use-case and implementation.<\/li>\t<\/ul><\/li><\/ol><h2>Additional Information<\/h2><h3>Image of Issue<\/h3><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/3445b248-9852-48c9-babb-d4cdb1c6b291.png\" \/><\/figure><p>\u00a0<\/p><h3>Expected Run Experience<br \/>\u00a0<\/h3><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/0ceec073-7abe-4703-bc9f-c464d0e265a3.png\" \/><\/figure><p>\u00a0<\/p>","categoryName":"DocGen for Salesforce","categoryId":"61","contentType":"article","featuredImage":"","likes":0,"views":53,"votes":0,"replyCount":0,"publishedAt":"2024-08-26T18:58:54+00:00","lastActivityAt":"2024-08-26T18:58:54+00:00","lastContributor":{"id":"3555","username":"Brent_Doc","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/1617i96E77A87AD6622BC.png"},"lastPostId":0,"author":{"id":"3555","username":"Brent_Doc","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/1617i96E77A87AD6622BC.png"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false}],"62":[{"categoryUrl":"https:\/\/community.nintex.com\/rpa-62","topicUrl":{"destination":"https:\/\/community.nintex.com\/rpa-62\/enabling-locally-installed-python-version-for-use-with-kryon-studio-72829"},"id":"9808","publicId":"72829","title":"Enabling Locally Installed Python Version for Use with Kryon Studio","content":"<p><strong>Topic<\/strong><br \/>Nintex Studio allows the use of locally installed Python, i.e. using another version of Python that\u2019s locally available on the client machine instead of the Python version pre-installed with Nintex. Here\u2019s how you do so.<\/p><p><strong>Instructions\u00a0<\/strong><\/p><ol start=\"1\"><li>\t<p>Install\/Setup Python on the local machine.<\/p>\t<\/li>\t<li>\t<p>Open environment variables and add \u201c<strong>PYTHONHOME<\/strong>\u201d under <strong>user variable<\/strong> and point it to the directory where the locally installed Python is located:<\/p>\t<figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/b6dc83ee-c560-410c-9d20-36f8698d8f38.png\" \/><\/figure><p>\u00a0<\/p>\t<\/li>\t<li>\t<p>Launch Nintex Studio now. If Nintex Studio is already opened, you will need to <strong>close it and relaunch<\/strong> it to allow Studio to read the updated environment variables.<\/p>\t<\/li>\t<li>\t<p>When using Run Script, you should now see that the Locally installed option is enabled for Python script.<\/p>\t<figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/da30aa21-28ef-487b-89a4-518af64f22da.png\" \/><\/figure><p>\u00a0<\/p>\t<\/li><\/ol><p><strong>If you are using locally installed Python when developing your wizards, it is important that the same version of Python is also locally installed in all robot client machines that need to run these wizards else you may expect failure during execution!<\/strong><\/p><p>\u00a0<\/p><p>\u00a0<\/p>","categoryName":"RPA","categoryId":"62","contentType":"article","featuredImage":"","likes":0,"views":7,"votes":0,"replyCount":0,"publishedAt":"2025-02-17T05:18:52+00:00","lastActivityAt":"2025-02-17T05:18:52+00:00","lastContributor":{"id":"52296","username":"zakirkhan","avatar":""},"lastPostId":0,"author":{"id":"52296","username":"zakirkhan","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/rpa-62","topicUrl":{"destination":"https:\/\/community.nintex.com\/rpa-62\/rpa-studio-not-connecting-after-updating-certificates-on-server-72650"},"id":"9760","publicId":"72650","title":"RPA Studio not connecting after updating certificates on server","content":"<p><strong>Topic<\/strong><\/p><p><\/p><p>RPA Studio not connecting after updating certificates on server<\/p><p><br \/><\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><span><\/span><\/p><p>This issue suggests a potential misconfiguration in the environment following the certificate update. The NullReferenceException indicates that the Kryon RPA Studio is unable to properly resolve or access the server. Here's a step-by-step guide to troubleshoot the problem:<\/p><p>Install Nintex studio in application server and try to login there, if it is a success then check below for remote clients.<\/p><p>1. Verify Certificate Installation<br \/>- Ensure the new certificate is correctly installed in the Trusted Root Certification Authorities store on the server and the client machine (where Studio is running).<br \/>- Check if the certificate chain is complete, i.e., the intermediate and root certificates are also valid and installed.<\/p><p>2. Cross-Check Compatibility<br \/>- Verify that the server's updated certificate is compatible with the Kryon Studio's SSL\/TLS version. Older versions of Studio might not support modern TLS standards (e.g., TLS 1.3).<\/p><p><br \/><\/p><p><\/p><p><strong>Additional Information<\/strong><\/p><p><strong><\/strong><\/p><p>If issue still persists then please enable verbose logs on studio and send them along with SEQ logs for the duration when you are testing studio connectivity.<\/p><p>For logs you can refer below link:<\/p><p><a href=\"https:\/\/community.nintex.com\/rpa-62\/gather-logs-local-studio-robot-verbose-61195?tid=61195&amp;fid=62\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/community.nintex.com\/rpa-62\/gather-logs-local-studio-robot-verbose-61195?tid=61195&amp;fid=62<\/a><\/p><p><a href=\"https:\/\/community.nintex.com\/rpa-48\/location-of-nintex-rpa-components-logs-sl-60689\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/community.nintex.com\/rpa-48\/location-of-nintex-rpa-components-logs-sl-60689<\/a><\/p>","categoryName":"RPA","categoryId":"62","contentType":"article","featuredImage":"","likes":0,"views":22,"votes":0,"replyCount":0,"publishedAt":"2024-12-02T13:53:52+00:00","lastActivityAt":"2024-12-02T13:53:52+00:00","lastContributor":{"id":"52296","username":"zakirkhan","avatar":""},"lastPostId":0,"author":{"id":"52296","username":"zakirkhan","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/rpa-62","topicUrl":{"destination":"https:\/\/community.nintex.com\/rpa-62\/rpa-version-24-4-known-issues-and-hotfix-urls-72564"},"id":"9748","publicId":"72564","title":"RPA version 24.4 known issues and hotfix URLs","content":"<p><strong>Topic<\/strong><\/p><p><\/p><p>RPA version 24.4 known issues and hotfix URLs<\/p><p><br \/><\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><span><\/span><\/p><p><span>1. Nintex Ac Variables Array<strong><a href=\"https:\/\/public.kryon.io\/RPA-Versions\/24.4\/24.4_Latest\/Dynamic_Commands\/Dynamic_Advanced_Commands_Upgrades\/nintex-ac-variables-array-2024.10.240401001.zip\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\"><\/a><\/strong><\/span><\/p><p>- This hotfix resolves an intermittent issue that occurs when a Get array DAC is not able to save and give some warning<\/p><p><em>* 24.4.2.5 - <a href=\"https:\/\/public.kryon.io\/RPA-Versions\/24.4\/24.4_Latest\/Dynamic_Commands\/Dynamic_Advanced_Commands_Upgrades\/nintex-ac-variables-array-2024.10.240401001.zip\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">Direct Download URL<\/a><\/em><\/p><p><br \/><\/p><p> <\/p>","categoryName":"RPA","categoryId":"62","contentType":"article","featuredImage":"","likes":0,"views":28,"votes":0,"replyCount":0,"publishedAt":"2024-10-30T10:03:54+00:00","lastActivityAt":"2024-10-30T10:03:54+00:00","lastContributor":{"id":"52296","username":"zakirkhan","avatar":""},"lastPostId":0,"author":{"id":"52296","username":"zakirkhan","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/rpa-62","topicUrl":{"destination":"https:\/\/community.nintex.com\/rpa-62\/deleting-wizards-from-nintex-kryon-database-72247"},"id":"9673","publicId":"72247","title":"Deleting Wizards from Nintex Kryon Database","content":"<p><strong>Topic<\/strong><\/p><p>\u00a0<\/p><p>This article explains how you can delete wizards directly from the Nintex Kryon RPA server database.<\/p><p>When deleting a wizard from Nintex Kryon Studio an user reports the following error:<\/p><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/7767cf49-ce57-4be9-b684-c7dffa9b4b50.png\" \/><\/figure><p>This error is due to a data dependency issue\u00a0from within the database, as the wizard data is related to other scopes in\u00a0the RPA system.<\/p><p>Here is a workaround on how to\u00a0\"force\" delete a wizard directly from the database.<br \/>\u00a0<\/p><p><strong>Instructions\u00a0<\/strong><\/p><p>Please be cautious anytime a DELETE query is executed. Always\u00a0perform\u00a0a backup of the database before making any changes.\u00a0<br \/><br \/>1. Backup the database.<br \/>2. Identify the \"ScriptID\" in Nintex Studio for the relevant wizard.<br \/><br \/>To do this, select the wizard &gt; More Options &gt; Hyperlink (for example Kryon:\/\/2, this means the ScriptID is 2).\u00a0<\/p><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/658c31c3-dfae-4a6d-90d9-f27c8f68f201.png\" \/><\/figure><p><br \/><br \/>3. Execute the following query in the database\u00a0with the\u00a0relevant\u00a0ScriptID.<br \/><br \/>exec [dbo].[DeleteScript] @ScriptID=x<\/p><p>\u00a0<\/p><p><strong>Additional Information<\/strong><\/p><p>Only applicable on RPA versions 21.x and above<\/p>","categoryName":"RPA","categoryId":"62","contentType":"article","featuredImage":"","likes":0,"views":23,"votes":0,"replyCount":0,"publishedAt":"2024-08-06T22:28:53+00:00","lastActivityAt":"2024-08-06T22:28:53+00:00","lastContributor":{"id":"21751","username":"MRepetti","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/c366fefe-355c-469e-8c51-cad99af8d024.png"},"lastPostId":0,"author":{"id":"21751","username":"MRepetti","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/c366fefe-355c-469e-8c51-cad99af8d024.png"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/rpa-62","topicUrl":{"destination":"https:\/\/community.nintex.com\/rpa-62\/trigger-not-triggering-and-task-summary-page-blank-in-rpa-console-62410"},"id":"9642","publicId":"62410","title":"Trigger not triggering and task summary page blank in RPA Console","content":"<p><strong>Topic<\/strong><\/p><p><\/p><ul><li><p><strong>Issue:<\/strong><\/p><ul><li>Trigger not activating.<\/li><li>Task summary page appearing blank.<\/li><li>Sequence logs indicate a data conversion error, suggesting that input cannot be converted to an integer or that an expected integer parameter is receiving a different data type.<\/li><\/ul><\/li><\/ul><p><br \/><\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><span><\/span><\/p><ul><li><p><strong>Root Cause:<\/strong><\/p><ul><li>Different date and time settings on the server.<\/li><li>The customer, being Thai, was using the Thai calendar year, which is 543 years ahead of the Gregorian calendar. This discrepancy caused issues in backend calculations.<\/li><\/ul><\/li><li><p><strong>Resolution Steps:<\/strong><\/p><ul><li>Identified the date and time setting difference as the root cause.<\/li><li>Corrected the date and time settings on the server to match the Gregorian calendar.<\/li><li>Verified that the trigger activated properly and the task summary page displayed correctly after the adjustment.<\/li><\/ul><\/li><\/ul><p><br \/><\/p><p> <\/p>","categoryName":"RPA","categoryId":"62","contentType":"article","featuredImage":"","likes":0,"views":38,"votes":0,"replyCount":0,"publishedAt":"2024-07-03T16:18:54+00:00","lastActivityAt":"2024-07-03T16:18:54+00:00","lastContributor":{"id":"52296","username":"zakirkhan","avatar":""},"lastPostId":0,"author":{"id":"52296","username":"zakirkhan","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false}],"63":[{"categoryUrl":"https:\/\/community.nintex.com\/rpa-le-63","topicUrl":{"destination":"https:\/\/community.nintex.com\/rpa-le-63\/steps-to-approving-email-for-rpa-le-bot-in-microsoft-entra-admin-center-72810"},"id":"9803","publicId":"72810","title":"Steps to Approving Email for RPA LE Bot in Microsoft Entra Admin Center","content":"<p><strong>Topic<\/strong><\/p><p><\/p><p>When trying to connect RPA LE Bot to Microsoft Exchange, the admin for Microsoft Entra Admin Center will need to approve the first login. After this, the Admin will not need to perform these actions again unless the Email Token becomes corrupt or is deleted.\u00a0<\/p><p><br \/><\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><span><\/span><\/p><p>1. Using Microsoft Entra Admin Center, manually grant admin consent:<\/p><ul><li>An Entra ID administrator must manually provide approval if the organization's regulations demand that an administrator authorize app rights.<ul><li>How to Give Admin Consent: Go to the Microsoft Entra Admin Center and log in:<\/li><li>Visit the website\u00a0<a target=\"_blank\" href=\"https:\/\/entra.microsoft.com\/\" rel=\"noreferrer noopener\">https:\/\/entra.microsoft.com<\/a>.<br \/>Use your Application Administrator or Global Administrator login information to log in.<\/li><li>Locate the App That Needs Approval:<br \/>Go to Enterprise Applications under Identity &gt; Applications.<br \/>Find the relevant app. It could need to be registered under App registrations if it isn't on the list.<\/li><li>Examine and provide administrative consent:<br \/>After selecting the app, select Permissions.<br \/>Click Grant admin consent for [Your Organization] under Permissions asked.<br \/>Verify the approval.<\/li><\/ul><\/li><\/ul><p>2. Turn on User Consent (If Allowed)<\/p><ul><li>Users might not be able to agree to apps' requests for specific permissions by default. An administrator can let users approve apps with low-risk permissions if this is too restrictive.<\/li><li>How to Make User Consent Available:<\/li><li>Go to Settings for User Consent:<br \/>Go to Identity &gt; Applications &gt; Enterprise applications &gt; User settings in the Microsoft Entra Admin Center.<\/li><li>Change the Consent Configuration:<br \/>Look for the phrase \"Users can consent to apps accessing company data on their behalf.\"<br \/>Change it from \"No\" to \"Yes\" or use custom consent policies to build up more precise controls.<\/li><\/ul><p>3. Use Basic Authentication, this should not require the admin approval, however, this may be considered insecure.<\/p><ul><li>OKTA sso will have to use OAUTH to authenticate with Bot, therefore, it will still trigger the Admin popup.<\/li><\/ul><p><br \/><\/p><p><\/p><p><strong>Additional Information<\/strong><\/p><p><strong><\/strong><\/p><p>Nintex Help Document for Email Setup<\/p><p><a href=\"https:\/\/help.nintex.com\/en-US\/rpa\/Botflow\/Email_Accounts.htm\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/help.nintex.com\/en-US\/rpa\/Botflow\/Email_Accounts.htm<\/a><\/p>","categoryName":"RPA LE","categoryId":"63","contentType":"article","featuredImage":"","likes":0,"views":3,"votes":0,"replyCount":0,"publishedAt":"2025-02-06T18:33:53+00:00","lastActivityAt":"2025-02-06T18:33:53+00:00","lastContributor":{"id":"21751","username":"MRepetti","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/c366fefe-355c-469e-8c51-cad99af8d024.png"},"lastPostId":0,"author":{"id":"21751","username":"MRepetti","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/c366fefe-355c-469e-8c51-cad99af8d024.png"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/rpa-le-63","topicUrl":{"destination":"https:\/\/community.nintex.com\/rpa-le-63\/duo-and-credential-provider-in-rpa-le-72790"},"id":"9795","publicId":"72790","title":"Duo and Credential Provider in RPA LE","content":"<p><strong>Topic<\/strong><\/p><p><\/p><p>If having issues with the Nintex RPA LE Unlocker where it was working and then stopped. If Duo is used, you may have received an update, and it may have changed the registry key.\u00a0<\/p><p><br \/><\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><span><\/span><\/p><p>If DUO is installed on the Bot machine where the Credential provider is installed, DUO will somehow override all other credential providers and not let FTCredentialProvider even start.\u00a0 If there is a way to setup DUO to permit some other providers, that would have to be discovered by the IT and DUO documentation.<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p>This article may help.\u00a0\u00a0This Duo article says that Duo disables all other credential providers but that you can whitelist them:\u00a0 <a target=\"_blank\" href=\"https:\/\/help.duo.com\/s\/article\/4041?language=en_US\" rel=\"noreferrer noopener\">https:\/\/help.duo.com\/s\/article\/4041?language=en_US<\/a><\/p><p>\u00a0<\/p><p>Please see below for more information.\u00a0<\/p><p><br \/><\/p><p><\/p><p><strong>Additional Information<\/strong><\/p><p><strong><\/strong><\/p><p>The GUID for RPA Unlocker is {1F78FD39-692A-46af-B6F6-162E1318A3CA}<\/p><p>\u00a0<\/p><p>It is located in this Registry key:<\/p><p>\u00a0<\/p><p>SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Authentication\\Credential Providers\\<\/p><p>\u00a0<\/p><p>If the above does not resolve your issue, please send an email to\u00a0<a target=\"_blank\" href=\"mailto:Support@Nintex.com\" rel=\"noreferrer noopener\">Support@Nintex.com<\/a> and make sure you put RPA LE in the subject line with your issue and in the email, please provide the versions of RPA LE Bot, RPA Central and Unlocker you are using. Also, please provide any troubleshooting you have performed, and the Help Articles you have used.\u00a0<\/p>","categoryName":"RPA LE","categoryId":"63","contentType":"article","featuredImage":"","likes":0,"views":6,"votes":0,"replyCount":0,"publishedAt":"2025-01-28T20:28:53+00:00","lastActivityAt":"2025-01-28T20:28:53+00:00","lastContributor":{"id":"21751","username":"MRepetti","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/c366fefe-355c-469e-8c51-cad99af8d024.png"},"lastPostId":0,"author":{"id":"21751","username":"MRepetti","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/c366fefe-355c-469e-8c51-cad99af8d024.png"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/rpa-le-63","topicUrl":{"destination":"https:\/\/community.nintex.com\/rpa-le-63\/bot-can-target-the-application-but-not-the-pop-up-box-72548"},"id":"9744","publicId":"72548","title":"Bot Can Target the Application But Not the Pop-Up Box","content":"<p><strong>Topic<\/strong><\/p><p>If you are experiencing an issue where the Bot can target your application but when the application shows a pop-up box, it may be using a Microsoft pop-up.<\/p><p>\u00a0<\/p><p>If this happens, you may receive this message: \u2018Nintex Bot was not able to retrieve your target from Nintex RPA Chromium Extension. Please try again.\u2019<\/p><p>\u00a0<\/p><p>If you try the UIA Targeting Override, the action may work but if you close the Bot and open it to run the botflow again, the target will fail with the same message as above.\u00a0<\/p><p>\u00a0<\/p><p><strong>Instructions\u00a0<\/strong><\/p><p>To resolve this, please follow these steps:<br \/><br \/>-Target the regular web page, it may be a good idea to target whatever you targeted that brings up the Microsoft pop-up.\u00a0<\/p><p>-Close the window where you select the action you want to use.<\/p><p>-Pull up the Microsoft pop-up.<\/p><p>-Go back to the Bot and click on the 2 arrows to the right of the targeter to bring up the last target you captured from the web page<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/464c1804-d8b2-4b35-8c63-36d9b18a8c5f.png\" \/><\/figure><p>-Choose a Send action to send a tab and an enter keystroke. You may have to adjust how many tabs you need or you may not need one at all if the button you need to click is highlighted already.\u00a0\u00a0<\/p><p>\u00a0<\/p><p>If you try the above and you are still having trouble, please reach out to <a href=\"mailto:Support@nintex.com\" rel=\"noreferrer noopener\">Support@nintex.com<\/a> and and mention what troubleshooting steps you have tried already. We will start troubleshooting right away.<\/p><p>\u00a0<\/p><p><strong>Additional Information<\/strong><\/p><p>Related issue:<br \/><a href=\"\/articles\/Knowledge\/tndrv59328-217292\" rel=\"noreferrer noopener\">UIA Targeting Info and Ribbons<\/a><br \/>\u00a0<\/p><p>This is a short video showing the Process:<\/p><oembed url=\"https:\/\/player.vimeo.com\/video\/1023046877\"><\/oembed><p>\u00a0<\/p>","categoryName":"RPA LE","categoryId":"63","contentType":"article","featuredImage":"","likes":0,"views":20,"votes":0,"replyCount":0,"publishedAt":"2024-10-24T20:28:51+00:00","lastActivityAt":"2024-10-24T20:28:51+00:00","lastContributor":{"id":"21751","username":"MRepetti","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/c366fefe-355c-469e-8c51-cad99af8d024.png"},"lastPostId":0,"author":{"id":"21751","username":"MRepetti","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/c366fefe-355c-469e-8c51-cad99af8d024.png"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/rpa-le-63","topicUrl":{"destination":"https:\/\/community.nintex.com\/rpa-le-63\/nintex-rpa-chromium-extension-could-not-be-reached-72515"},"id":"9740","publicId":"72515","title":"Nintex RPA Chromium Extension could not be reached","content":"<p><strong>Topic<\/strong><\/p><p>\u00a0<\/p><p>When running a botflow or targeting to create an action, user receives this error:<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/2dafac8e-4d56-43ae-b874-d0be39281c7c.png\" \/><\/figure><p>\u00a0<\/p><p><strong>Instructions\u00a0<\/strong><\/p><p>Pull up Task Manager and check to see if the Nintex RPA Chromium Channel app is running. Is it in the list as shown below?<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/c4e1439b-d16e-4dd9-afd2-94c6363a6d73.png\" \/><\/figure><p>\u00a0<\/p><p><strong>If the Nintex RPA Chromium Channel in the list:<\/strong><\/p><p>- Close browser.<\/p><p>- Go to the icon tray on the bottom right of machine and click on the Chrome or Edge icon (depending on browser used).<\/p><p>- Click Exit. This stops the browser application from running in the background.<\/p><p>- Then check the Task Manager again to see if the Nintex RPA Chromium Channel is still running. If yes, end that task.<\/p><p>- Then open the browser again and watch the Task Manager to see if the Nintex RPA Chromium Channel starts up again.<\/p><p>\u00a0<\/p><p>These steps will effectively reboot the browser app. Try to run the botflow again and see if it runs successfully.<\/p><p>_______________________________________<\/p><p><strong>If the Nintex RPA Chromium Channel is not in the list, then the extension is not connecting and it could be blocked by something.<\/strong><\/p><p>- Has anything changed in your environment? Have you had a Microsoft update?<\/p><p>- When\u00a0 the icon tray on the bottom right of screen is clicked, is the Chrome or Edge icon showing?<\/p><p>- Is JavaScript turned on for browser? Was inadvertently turned off?<\/p><p>- This may already be done, but have your IT Team check the NativeMessagingHost folder in the registry to make sure that the default value is C:\\Program Files (x86)\\Nintex\\RPA\\NintexRPAChromiumChannel_Manifest.json?\u00a0<\/p><p>\u00a0<\/p><p>If these steps do not help, please reach out to <a href=\"mailto:Support@nintex.com\" rel=\"noreferrer noopener\">Support@nintex.com<\/a> and the RPA LE Team will start troubleshooting. Please mention the steps performed in this article so\u00a0 that we do not ask you to perform them again.\u00a0<\/p><p>\u00a0<\/p><p><strong>Additional Information<\/strong><\/p><p>Help document for this issue:<br \/><a href=\"https:\/\/help.nintex.com\/en-US\/rpa\/Troubleshooting\/GoogleChromeExtensionFix.htm\" rel=\"noreferrer noopener\">https:\/\/help.nintex.com\/en-US\/rpa\/Troubleshooting\/GoogleChromeExtensionFix.htm<\/a><\/p>","categoryName":"RPA LE","categoryId":"63","contentType":"article","featuredImage":"","likes":1,"views":21,"votes":0,"replyCount":0,"publishedAt":"2024-10-16T21:58:51+00:00","lastActivityAt":"2024-10-16T21:58:51+00:00","lastContributor":{"id":"21751","username":"MRepetti","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/c366fefe-355c-469e-8c51-cad99af8d024.png"},"lastPostId":0,"author":{"id":"21751","username":"MRepetti","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/c366fefe-355c-469e-8c51-cad99af8d024.png"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/rpa-le-63","topicUrl":{"destination":"https:\/\/community.nintex.com\/rpa-le-63\/persistent-vdi-vs-non-persistent-vdi-shared-session-72508"},"id":"9738","publicId":"72508","title":"Persistent VDI vs Non-Persistent VDI\/Shared Session","content":"<p><strong>Topic<\/strong><\/p><p><\/p><p>In the Pre-Installation Checklist for RPA LE, listed under 'Review system requirements' and then 'Additional important requirements' it says:<br \/><br \/><\/p><ul><li><p>Ensure that you are using a standard dedicated\u00a0Windows\u00a0session for each\u00a0Nintex Bot\u00a0user.\u00a0Nintex RPA LE\u00a0does\u00a0<em>not<\/em>\u00a0support shared\/non-persistent user sessions in virtualization technologies. Non-persistent VDI environments do not meet the minimum\u00a0Nintex RPA Central\u00a0requirements to recognize a user session. You can use a Remote Desktop session to remote into a persistent Windows session on a virtual server as long as non-shared\/persistent user sessions are set up on the server.<\/p><\/li><\/ul><p><br \/><\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><span><\/span><\/p><p>If the VDI supports the following three things, it should work:<\/p><ol><li>- VM must be running in a Windows Domain (with supported Active Directory)<\/li><li>- VM must have a unique Machine Name<\/li><li>- When logged into the different sessions with different users, the usernames are unique and logged into the machine using Active Directory.<\/li><\/ol><div><span><\/span>The combination of a unique machine name + AD username is what defines a Bot as a unique Bot.<\/div><div>\u00a0<\/div><div><span><\/span>We support Microsoft Terminal Services which required a little added support for its unique architecture (shared user sessions sharing one machine profile).\u00a0 If this does not work out of the box for them, we will need to investigate and add special support for it.<\/div><p>\u00a0<\/p><p><br \/><\/p><p><\/p><p><strong>Additional Information<\/strong><\/p><p><strong><\/strong><\/p><div><p>We would instead encourage the user to set up a VM running a persistent Windows session to comply with our requirements. Please see this link explaining the difference between\u00a0<a target=\"_blank\" href=\"https:\/\/www.parallels.com\/blogs\/ras\/persistent-vdi-vs-non-persistent\/#:~:text=Non-persistent%20VDI%20relies%20on,replicate%20to%20multiple%20virtual%20desktops\" rel=\"noreferrer noopener\">Persistent-VDI-vs-Non-Persistent.<\/a><\/p><\/div><p>\u00a0<\/p><p>Pre-Installation Checklist:<\/p><p><a href=\"https:\/\/help.nintex.com\/en-US\/rpa\/Central\/Preinstallationchecklist.htm\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/help.nintex.com\/en-US\/rpa\/Central\/Preinstallationchecklist.htm<\/a><\/p><p>\u00a0<\/p><p>\u00a0<\/p>","categoryName":"RPA LE","categoryId":"63","contentType":"article","featuredImage":"","likes":0,"views":9,"votes":0,"replyCount":0,"publishedAt":"2024-10-15T18:03:54+00:00","lastActivityAt":"2024-10-15T18:03:54+00:00","lastContributor":{"id":"21751","username":"MRepetti","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/c366fefe-355c-469e-8c51-cad99af8d024.png"},"lastPostId":0,"author":{"id":"21751","username":"MRepetti","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/c366fefe-355c-469e-8c51-cad99af8d024.png"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false}],"64":[{"categoryUrl":"https:\/\/community.nintex.com\/insights-64","topicUrl":{"destination":"https:\/\/community.nintex.com\/insights-64\/nintex-analytics-data-does-not-match-the-data-in-hawkeye-26617"},"id":"8832","publicId":"26617","title":"Nintex Analytics data does not match the data in Hawkeye","content":"<div><h3>Issue<\/h3><\/div><div><p>Nintex Analytics data does not match the data in Hawkeye<\/p><p>\u00a0<\/p><\/div><div><h3>Error Code<\/h3><\/div><div><p>\u00a0<\/p><p>\u00a0<\/p><\/div><div><h3>Resolution<\/h3><\/div><div><p>\u00a0<\/p><p>Remove the data connection in Analytics and add it back for the missing data to reflect in Analytics.<\/p><p>\u00a0<\/p><\/div><div><h3>Additional Information<\/h3><\/div><div><p>\u00a0<\/p><p>\u00a0<\/p><\/div><div><h3>Related Links<\/h3><\/div><div><p>\u00a0<\/p><p>\u00a0<\/p><\/div>","categoryName":"Insights","categoryId":"64","contentType":"article","featuredImage":"","likes":0,"views":41,"votes":0,"replyCount":0,"publishedAt":"2021-08-17T09:09:46+02:00","lastActivityAt":"2021-08-17T09:09:46+02:00","lastContributor":{"id":"411","username":"sahur","avatar":""},"lastPostId":0,"author":{"id":"411","username":"sahur","avatar":""},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/insights-64","topicUrl":{"destination":"https:\/\/community.nintex.com\/insights-64\/data-from-sharepoint-on-premises-not-syncing-to-nintex-analytics-26615"},"id":"8830","publicId":"26615","title":"Data from SharePoint On-Premises not syncing to Nintex Analytics","content":"<div><h3>Issue<\/h3><\/div><div><p>No data, or only some data, is being synchronized to Nintex Analytics from a SharePoint On-Premises environment.<\/p><\/div><div><p>\u00a0<\/p><\/div><div><h3>Resolution<\/h3><\/div><div><p>The timer jobs that synchronize SharePoint On-Premises workflow data to Nintex Analytics requires the following services to be running on the Central Administration server:<\/p><p>\u00a0<\/p><ul><li>Central Administration<\/li>\t<li>Microsoft SharePoint Foundation Web Application<\/li>\t<li>Microsoft SharePoint Foundation Workflow Timer Service<\/li><\/ul><p>\u00a0<\/p><p>\u00a0<\/p><p>For servers that are not running Central Administration, please ensure that the following services are paired (i.e. one is not running without the other):<\/p><p>\u00a0<\/p><ul><li>Microsoft SharePoint Foundation Web Application<\/li>\t<li>Microsoft SharePoint Foundation Workflow Timer Service<\/li><\/ul><p>\u00a0<\/p><\/div><div><h3>Additional Information<\/h3><\/div><div><p>In some MinRole deployments, the Central Administration server may not allow the Web Application or Workflow Timer services to be run. To maintain compliance with MinRole, the Central Administration service can be moved to another server that is already running the Web Application and Workflow Timer services.<\/p><p>\u00a0<\/p><\/div><div><h3>Related Links<\/h3><\/div><div><p>Description of MinRole and associated services in SharePoint Servers 2016 and 2019<\/p><p><a href=\"https:\/\/docs.microsoft.com\/en-us\/sharepoint\/administration\/description-of-minrole-and-associated-services-in-sharepoint-server-2016\" rel=\"noopener noreferrer\" target=\"_blank\">https:\/\/docs.microsoft.com\/en-us\/sharepoint\/administration\/description-of-minrole-and-associated-services-in-sharepoint-server-2016<\/a><\/p><p>\u00a0<\/p><\/div>","categoryName":"Insights","categoryId":"64","contentType":"article","featuredImage":"","likes":0,"views":104,"votes":0,"replyCount":0,"publishedAt":"2021-08-17T09:09:46+02:00","lastActivityAt":"2021-08-17T09:09:46+02:00","lastContributor":{"id":"11391","username":"nicksha","avatar":""},"lastPostId":0,"author":{"id":"11391","username":"nicksha","avatar":""},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/insights-64","topicUrl":{"destination":"https:\/\/community.nintex.com\/insights-64\/how-analytics-uses-office-365-global-administrator-credentials-26613"},"id":"8828","publicId":"26613","title":"How Analytics Uses Office 365 Global Administrator Credentials","content":"<div><h3>Topic<\/h3><\/div><div>Nintex Analytics requires Global Administrator credentials when adding a data connection from a SharePoint Online tenant.<\/div><div>\u00a0<\/div><div><h3>Additional Information<\/h3><\/div><div><p>The Global Administrator credentials are used to validate that the individual adding the data connection in a Nintex Analytics workspace is authorized to access the data within SharePoint Online.<\/p><p>\u00a0<\/p><p>In validating the credentials, Microsoft defines two techniques: <a href=\"https:\/\/docs.microsoft.com\/en-us\/graph\/permissions-reference#sites-permissions\" target=\"_blank\" rel=\"noreferrer noopener\">Delegated and Application permission.<\/a><\/p><p>\u00a0<\/p><p>Going down the route of least privileges, Nintex Analytics leverages \"Application Permission\" with \"Sites.Read.All\" to validate that the account is a Global Administrator. Although the permission does say that Nintex Analytics can read items, we do not read any items from your SharePoint Online tenant and use it only for authentication purposes.<\/p><p>\u00a0<\/p><p>As part of this, an app called 'Nintex Analytics O365 Tenant Connector' is installed automatically onto Azure Active Directory (AAD) in the tenant. Nintex Analytics doesn't need or use this app to read any data; the Nintex Workflow for Office 365 app is used for reporting on Nintex Workflows. The 'Nintex Analytics O365 Tenant Connector' app can be removed from AAD after the data connection has successfully been added to Nintex Analytics.<\/p><p>\u00a0<\/p><\/div><div><h3>Related Links<\/h3><\/div><div><p>Add data connections<\/p><p><a href=\"https:\/\/help.nintex.com\/en-US\/analytics\/QuickStart\/3-DataConnections.htm\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/help.nintex.com\/en-US\/analytics\/QuickStart\/3-DataConnections.htm<\/a><\/p><p>\u00a0<\/p><p>Microsoft Graph permissions reference<\/p><p><a href=\"https:\/\/docs.microsoft.com\/en-us\/graph\/permissions-reference#sites-permissions\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/docs.microsoft.com\/en-us\/graph\/permissions-reference#sites-permissions<\/a><\/p><p>\u00a0<\/p><\/div>","categoryName":"Insights","categoryId":"64","contentType":"article","featuredImage":"","likes":0,"views":148,"votes":0,"replyCount":0,"publishedAt":"2021-08-17T09:09:46+02:00","lastActivityAt":"2021-08-17T09:09:46+02:00","lastContributor":{"id":"11391","username":"nicksha","avatar":""},"lastPostId":0,"author":{"id":"11391","username":"nicksha","avatar":""},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/insights-64","topicUrl":{"destination":"https:\/\/community.nintex.com\/insights-64\/nintex-analytics-o365-tenant-connector-permission-requested-26614"},"id":"8829","publicId":"26614","title":"Nintex Analytics O365 Tenant Connector Permission Requested","content":"<div><h3>Topic<\/h3><\/div><div><p>When creating Data Connection for Office 365 in Nintex Analytics, a dialog as below appears.<\/p><p>\u00a0<\/p><p><img src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/10203iAF8A367D607EAC6F.png\" alt=\"10203iAF8A367D607EAC6F.png\" \/><\/p><p>What information or data read by Nintex Analytics once the permission granted?<\/p><\/div><div><h3>Additional Information<\/h3><\/div><div><p>Nintex is not using this app to read any data or information. We use it for Authentication and Authorization purposes.<\/p><p>\u00a0<\/p><p>The app is installed automatically by Microsoft. We leverage the Nintex Workflow for Office 365 app for reporting on the Workflow.<\/p><p>\u00a0<\/p><p>Once the data connection has been added you can remove the app (Nintex Analytics O365 Tenant Connector) from your Azure AD Enterprise Apps.<\/p><p>\u00a0<\/p><\/div><div><h3>Related Links<\/h3><\/div><div><p>\u00a0<\/p><p>\u00a0<\/p><\/div>","categoryName":"Insights","categoryId":"64","contentType":"article","featuredImage":"","likes":0,"views":97,"votes":0,"replyCount":0,"publishedAt":"2021-08-17T09:09:46+02:00","lastActivityAt":"2021-08-17T09:09:46+02:00","lastContributor":{"id":"612","username":"elisabeth_nita","avatar":""},"lastPostId":0,"author":{"id":"612","username":"elisabeth_nita","avatar":""},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/insights-64","topicUrl":{"destination":"https:\/\/community.nintex.com\/insights-64\/c-programdatanintextalon-folder-filling-up-with-nas-files-26619"},"id":"8833","publicId":"26619","title":"C:ProgramDataNintexTalon folder filling up with .nas files","content":"<div><h3>Issue<\/h3><\/div><div><p>The\u00a0C:ProgramDataNintexTalon folder filling up with .nas files<\/p><p>\u00a0<\/p><\/div><div><h3>Resolution<\/h3><\/div><div><p>These .nas files are used by Nintex Analytics.<\/p><p>If Nintex Analytics is not being used in the environment or has been installed by mistake these .nas event files can build up instead of being sent to an Analytics workspace.<\/p><p>\u00a0<\/p><p>1. For SharePoint 2013, navigate to Central Administration &gt; Nintex Workflow Management\u00a0 &gt; Analytics<\/p><p>For SharePoint 2016\/2019, navigate to Central Administration &gt;\u00a0Nintex Administration &gt; Analytics<\/p><p>2. Deactivate Analytics<\/p><p>\u00a0<\/p><\/div><div><h3>Additional Information<\/h3><\/div><div><p>Once Analytics is deactivated the files in\u00a0C:ProgramDataNintexTalon can be manually deleted.<\/p><p>\u00a0<\/p><\/div>","categoryName":"Insights","categoryId":"64","contentType":"article","featuredImage":"","likes":0,"views":128,"votes":0,"replyCount":0,"publishedAt":"2021-08-17T09:09:46+02:00","lastActivityAt":"2022-01-25T03:52:46+01:00","lastContributor":{"id":"528","username":"SimonMuntz","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/4325dc0b-8f96-42f9-9f98-827bc3dffb08.png"},"lastPostId":0,"author":{"id":"528","username":"SimonMuntz","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/4325dc0b-8f96-42f9-9f98-827bc3dffb08.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false}],"65":[{"categoryUrl":"https:\/\/community.nintex.com\/nintex-k2-cloud-65","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-k2-cloud-65\/hosting-swagger-file-in-onedrive-or-sharepoint-online-62131"},"id":"9484","publicId":"62131","title":"Hosting swagger file in OneDrive or SharePoint Online","content":"<h2>Topic<\/h2><p>If your Swagger descriptor file exposes the MS Graph API that requires OAuth, you can host the Swagger descriptor file in an O365 location that uses the same authentication.<\/p><p>\u00a0<\/p><h2>Instructions<\/h2><ul><li>You can host your Swagger file in OneDrive and then use the following Graph API URL in Descriptor Location for Rest Service Instance in K2:<br \/><code>https:\/\/graph.microsoft.com\/v1.0\/me\/drive\/root:\/Swagger\/TestSwagger.json:\/Content<\/code><br \/>\tIn this example, the Swagger file named\u00a0<code>TestSwagger.json<\/code> is uploaded to the OneDrive folder called Swagger.<\/li>\t<li>You can also host the Swagger file in SharePoint Online and then use the following Graph API URL in Descriptor Location:<br \/><code>https:\/\/graph.microsoft.com\/v1.0\/sites\/TESTK2CLOUD.sharepoint.com:\/sites\/AAA\/Test:\/lists\/Documents\/items\/1\/driveitem\/content<\/code><br \/>\tIn this example, the swagger file is uploaded to the SharePoint Online Document Library, named Documents in SharePoint Online site AAA\/Test, with item ID 1.<\/li><\/ul><p>\u00a0<\/p><h2>Additional Information<\/h2><ul><li><a href=\"https:\/\/learn.microsoft.com\/en-us\/graph\/api\/driveitem-get-content?view=graph-rest-1.0&amp;tabs=http\">Microsoft Graph: Download the contents of a DriveItem<\/a><\/li>\t<li><a href=\"https:\/\/community.nintex.com\/nintex-automation-57\/k2-rest-service-broker-403-forbidden-error-548\">Nintex Community:\u00a0K2 REST Service Broker 403 Forbidden error<\/a><\/li><\/ul>","categoryName":"Nintex K2 Cloud","categoryId":"65","contentType":"article","featuredImage":"","likes":0,"views":171,"votes":0,"replyCount":0,"publishedAt":"2024-05-29T16:13:52+00:00","lastActivityAt":"2024-05-29T16:13:52+00:00","lastContributor":{"id":"20933","username":"NikR","avatar":""},"lastPostId":0,"author":{"id":"20933","username":"NikR","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-k2-cloud-65","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-k2-cloud-65\/404-on-smartobject-odata-endpoint-60193"},"id":"9141","publicId":"60193","title":"404 on SmartObject OData Endpoint","content":" <h2><strong>Problem<\/strong><\/h2><p>When opening the SmartObject OData Endpoint from the browser, a 404 error is returned.<\/p><p><\/p>This SmartObject is already selected as one of the SmartObjects to expose through the OData API. This is verified from both K2 Management and also the metadata returned when opening this URL from the browser: https:\/\/{K2 Site URL}\/api\/odatav4\/v4\/.<p> <\/p><h2><strong>Solution<\/strong><\/h2><p>On the metadata, the SmartObject system name is shown in plural form:eg. 'Quote' is shown as 'Quotes'<\/p><p><\/p>You will need to use the URL that has the letter 'S' appended:eg. https:\/\/k2test.company.com\/api\/odatav4\/v4\/Quotes","categoryName":"Nintex K2 Cloud","categoryId":"65","contentType":"article","featuredImage":"","likes":0,"views":71,"votes":0,"replyCount":0,"publishedAt":"2023-08-07T09:56:29+02:00","lastActivityAt":"2023-08-07T09:56:29+02:00","lastContributor":{"id":"20986","username":"annao","avatar":""},"lastPostId":0,"author":{"id":"20986","username":"annao","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-k2-cloud-65","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-k2-cloud-65\/known-issue-old-workflow-task-name-in-smartform-overwritten-by-new-task-59824"},"id":"9082","publicId":"59824","title":"Known Issue : Old Workflow Task name in SmartForm overwritten by new Task","content":"<div class=\"K2CMS\"><section><div class=\"bg- color\">\u00a0<\/div><div class=\"container justify-center text-white flex-box\"><div class=\"container-8\"><div class=\"top-section center-align\"><section><h1>Known Issue:\u00a0Old Workflow Task name in SmartForm overwritten by new Task<\/h1><\/section><p>KB003707<\/p><p>PRODUCT<\/p><p>K2 Cloud,\u00a0Automation On-Prem<\/p><p>BASED ON<\/p><p>K2 Cloud,\u00a0Automation On-Prem<\/p><p>\u00a0<\/p><h3>Issue<\/h3><p>When replacing an existing Task step with a new Task step in a workflow, the Form rules of the existing SmartForm Task remained but it was showing the new Task\u2019s name.<\/p><p>\u00a0<\/p><h3>Resolution<\/h3><p><strong>This resolution needs to be done after every upgrade.<\/strong><\/p><ol><li>Edit the following file: <strong>[K2 install folder]\/K2Designer\/Web\/K2DesignerHost\/configs\/environments\/environment.config.json<\/strong>.<br \/>\t\u00a0<\/li>\t<li>Search for the following in the file:\t<pre><code>\"activityNamingStategy\": {<br \/>\u00a0\u00a0\"random\": false<br \/>},\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/code><\/pre>\t<\/li>\t<li>Change the value\u00a0<strong>false<\/strong>\u00a0to\u00a0<strong>true<\/strong>.<br \/>\t\u00a0<\/li>\t<li>Clear browser cache.<\/li><\/ol><\/div><\/div><\/div><\/section><div class=\"container\"><div class=\"row\"><p>\u00a0<\/p><\/div><\/div><\/div>","categoryName":"Nintex K2 Cloud","categoryId":"65","contentType":"article","featuredImage":"","likes":0,"views":179,"votes":0,"replyCount":0,"publishedAt":"2023-05-24T08:17:01+00:00","lastActivityAt":"2023-05-24T08:17:01+00:00","lastContributor":{"id":"46449","username":"Ntobeko","avatar":""},"lastPostId":0,"author":{"id":"46449","username":"Ntobeko","avatar":""},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-k2-cloud-65","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-k2-cloud-65\/p-d-bad-request-request-too-long-59753"},"id":"9067","publicId":"59753","title":"P&D: Bad Request - Request Too Long","content":" <h2><strong>Problem<\/strong><\/h2><p>Unable to create or deploy packages using the Package and Deployment tool because of this error:<\/p><p><\/p>Bad Request - Request Too LongHTTP Error 400. The size of the request headers is too long.<p> <\/p><h2><strong>Solution<\/strong><\/h2><p>Open any K2 site (eg. K2 Management) using both vanity and KUID URLs. When you are prompted to click a link to generate a token, please open both links on different tabs first before clicking.<\/p>","categoryName":"Nintex K2 Cloud","categoryId":"65","contentType":"article","featuredImage":"","likes":0,"views":45,"votes":0,"replyCount":0,"publishedAt":"2023-05-08T08:27:44+02:00","lastActivityAt":"2023-05-08T08:27:44+02:00","lastContributor":{"id":"20986","username":"annao","avatar":""},"lastPostId":0,"author":{"id":"20986","username":"annao","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-k2-cloud-65","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-k2-cloud-65\/k2-javascript-service-provider-preview-31694"},"id":"8920","publicId":"31694","title":"K2 JavaScript Service Provider Preview","content":"<p><span style=\"background-color:#ffffff;\"><span style=\"color:#181818;\"><strong>KB003412<\/strong> <\/span><\/span><\/p><p><span style=\"background-color:#ffffff;\"><span style=\"color:#181818;\"><strong>PRODUCT:<\/strong>\u00a0<\/span><\/span><span style=\"background-color:#ffffff;\"><span style=\"color:#181818;\">K2 Cloud\u00a0<\/span><\/span><span style=\"background-color:#ffffff;\">\u00a0<\/span><\/p><p><span style=\"background-color:#ffffff;\"><span style=\"color:#181818;\">Welcome! You have been selected to participate in the preview program for the JavaScript Service Provider (JSSP). JSSP is a new and innovative way for you to write services that enable K2 Cloud to integrate with line of business systems and services, all using SmartObjects. This article will guide you through the concepts of the new way of creating service brokers and how to build one.\u00a0<\/span><\/span><\/p><p>\u00a0<\/p><p><span style=\"background-color:#ffffff;\"><span style=\"color:#181818;\">Due to the length of this article, please view the full article in the attachment below.\u00a0<\/span><\/span><\/p>","categoryName":"Nintex K2 Cloud","categoryId":"65","contentType":"article","featuredImage":"","likes":0,"views":310,"votes":0,"replyCount":0,"publishedAt":"2023-01-19T13:12:43+01:00","lastActivityAt":"2023-01-19T13:12:43+01:00","lastContributor":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"lastPostId":0,"author":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false}],"66":[{"categoryUrl":"https:\/\/community.nintex.com\/k2-blackpearl-66","topicUrl":{"destination":"https:\/\/community.nintex.com\/k2-blackpearl-66\/k2-web-designer-does-not-recognize-changes-in-sql-service-smartobject-31723"},"id":"8943","publicId":"31723","title":"K2 Web Designer does not recognize changes in SQL Service SmartObject","content":"<div class=\"K2CMS\"><div class=\"container\"><div class=\"row\"><div class=\"col-md-3\"><p>kbt146216<\/p>PRODUCT:\u00a0K2 blackpearl 4.7<div>\u00a0<\/div><\/div><div class=\"col-md-9\"><div class=\"NoteBox\"><div>This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided \"as is\" with no warranties.<\/div><\/div><div class=\"NoteBox\"><div class=\"AvenirMedium\"><strong>LEGACY\/ARCHIVED CONTENT<\/strong><\/div><div>This article has been archived, and\/or refers to legacy products, components or features. The content in this article is offered \"as is\" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.<\/div><div>\u00a0<\/div><div><h3 id=\"toc-hId--1130722284\">Issue<\/h3><p>K2 Web Designer\u00a0is not\u00a0recognizing changes made to the SQL server tables, even when refreshing service objects of SmartObjects.<\/p><p><strong>Note:<\/strong> Column dd\u00a0<strong>does not show up<\/strong>\u00a0in Update Dbo Table1 event.<\/p><p>\u00a0<\/p><h3 id=\"toc-hId-612088051\">Symptoms<\/h3><p>This issue was caused by the K2 Designer Cache.<\/p><h3 id=\"toc-hId--1940068910\">Resolution<\/h3><p>As a workaround please do the following:<\/p><p>-\u00a0<strong>Edit<\/strong>\u00a0the SmartObject in K2 Designer<\/p><p>- Uncheck \u201cAllow this SmartObject to be used in Workflows\u201d under the General tab<\/p><p>- Save the SmartObject<\/p><p>- Edit it again to\u00a0<strong>reenable the option:\u00a0<\/strong>\"Allow this SmartObject to be used in Workflows\"<\/p><p>- Click Save.<\/p><p>\u00a0<\/p><p>The data is now available.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>","categoryName":"K2 blackpearl","categoryId":"66","contentType":"article","featuredImage":"","likes":0,"views":20,"votes":0,"replyCount":0,"publishedAt":"2023-01-20T13:42:28+01:00","lastActivityAt":"2023-01-20T13:42:28+01:00","lastContributor":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"lastPostId":0,"author":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/k2-blackpearl-66","topicUrl":{"destination":"https:\/\/community.nintex.com\/k2-blackpearl-66\/sharepoint-on-prem-2016-vs-sharepoint-online-package-and-deployment-31722"},"id":"8942","publicId":"31722","title":"Sharepoint On-Prem 2016 VS Sharepoint Online - Package and Deployment","content":"<div class=\"K2CMS\"><div class=\"container\"><div class=\"row\"><div class=\"col-md-3\"><p>kbt145808<\/p>PRODUCT<div>K2 blackpearl<\/div><\/div><div class=\"col-md-9\"><div class=\"NoteBox\"><div>This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided \"as is\" with no warranties.<\/div><\/div><div class=\"NoteBox\"><div class=\"AvenirMedium\"><strong>LEGACY\/ARCHIVED CONTENT<\/strong><\/div><div>This article has been archived, and\/or refers to legacy products, components or features. The content in this article is offered \"as is\" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.<\/div><\/div><p><img alt=\"Image\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/145\/error_1.png\" \/><\/p><p>\u00a0<\/p><p><img alt=\"Image\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/145\/error_2.png\" \/><\/p>\u00a0<p><strong>SharePoint Online<\/strong><\/p><p><img alt=\"Image\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/145\/sponline.png\" \/><\/p>\u00a0<h3><strong>This scenario where you are deploying from SharePoint 2016 On-Prem to Sharepoint online <strong>is not supported<\/strong>.<\/strong><\/h3><\/div>\u00a0<p><strong>The below KB is under review:<\/strong><\/p><oembed url=\"https:\/\/community.nintex.com\/automation-on-prem-57\/package-and-deployment-between-k2-versions-694\"><\/oembed><p>\u00a0<\/p><\/div><\/div><\/div>","categoryName":"K2 blackpearl","categoryId":"66","contentType":"article","featuredImage":"","likes":0,"views":59,"votes":0,"replyCount":0,"publishedAt":"2023-01-20T13:37:20+01:00","lastActivityAt":"2023-01-20T13:37:20+01:00","lastContributor":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"lastPostId":0,"author":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/k2-blackpearl-66","topicUrl":{"destination":"https:\/\/community.nintex.com\/k2-blackpearl-66\/installing-k2-net-2003-on-a-machine-with-windows-vista-rtm-or-later-version-2522"},"id":"5047","publicId":"2522","title":"Installing K2.net 2003 on a machine with Windows Vista RTM&nbsp;or later version.","content":"<div class=\"K2CMS\">\n<section class=\"hero-small reduced-height padding-bottom80 padding-top80 bg-blue\">\n<div class=\"bg- color\" data-opacity=\"\">&nbsp;<\/div>\n<div class=\"container justify-center text-white flex-box\">\n<div class=\"container-8\">\n<div class=\"top-section center-align\">\n<h1 class=\"header-title\">Installing K2.net 2003 on a machine with Windows Vista RTM&nbsp;or later version.<\/h1>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-md-3\">\n<aside class=\"kb__sidebar border-top--green shadow-elip\"><label class=\"AvenirMedium\">KB000662<\/label><\/aside>\n<aside class=\"kb__sidebar border-top--green shadow-elip\"><label class=\"AvenirMedium\">PRODUCT<\/label>\n<div>K2.net 2003<\/div>\n<\/aside>\n<\/div>\n<div class=\"col-md-9\">\n<div class=\"NoteBox\">\n<div class=\"AvenirMedium\">LEGACY\/ARCHIVED CONTENT<\/div>\n<div>This article has been archived, and\/or refers to legacy products, components or features. The content in this article is offered \"as is\" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<h2>Issue<\/h2>\n<p>When installing the K2.net 2003 Client tools on your machine with Windows Vista RTM or later version, you may run into an error caused by the K2.net 2003 installer. This is due to the installer package not being able to resolve the environment variable %SystemDrive% and will prevent you from completing the installation.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>Workaround<\/h2>\n<p>A registry key needs to be modified. It is strongly recommended to back up the registry before making any changes.<\/p>\n<p>Perform the following steps:<\/p>\n<ol>\n<li>Type \"regedit\" in the Run command (Windows Key+R) on the Start Menu dialog box to open the \"Registry Editor\".<\/li>\n<li>Find the following registry key:\n<ul>\n<li>If you have a 32-bit operating system:\n<p>HKEY_LOCAL_MACHINESOFTWAREMicrosoftInetStpPathWWWRoot<\/p>\n<\/li>\n<li>\n<p>If you have a 64-bit operating system:<\/p>\n<p>HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftInetStpPathWWWRoot<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>Change the value of this registry key from \"%SystemDrive%inetpubwwwroot\" or \"inetpubwwwroot\"\" to \"C:inetpubwwwroot\". If your default website in IIS is stored in a different location, set the value of this registry key to that path.<\/li>\n<li>The original value can be restored after the installation if required.<\/li>\n<li>To prevent studio from crashing when opening, the following steps must be taken\n<ul>\n<ul>\n<li>Download and install .net framework 1.1 from the following location:\n<p><a href=\"http:\/\/www.microsoft.com\/downloads\/en\/details.aspx?familyid=262d25e3-f589-4842-8157-034d1e7cf3a3&amp;displaylang=en\" target=\"_blank\">http:\/\/www.microsoft.com\/downloads\/en\/details.aspx?familyid=262d25e3-f589-4842-8157-034d1e7cf3a3&amp;displaylang=en<\/a><\/p>\n<\/li>\n<li>Amend the K2Studio.exe.config file as found in the \u201cK2.net 2003in\u201d&nbsp; installation directory to reflect as follows:<\/li>\n<\/ul>\n<\/ul>\n<p>&lt;configuration&gt;<\/p>\n<p>&nbsp; &lt;startup&gt;<\/p>\n<p>&nbsp;&nbsp;&nbsp; &lt;supportedRuntime version=\"v1.1.4322\" \/&gt;<\/p>\n<p>&nbsp; &lt;\/startup&gt;<\/p>\n<p>&lt;\/configuration&gt;<\/p>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","categoryName":"K2 blackpearl","categoryId":"66","contentType":"article","featuredImage":"","likes":0,"views":5,"votes":0,"replyCount":0,"publishedAt":"2021-02-16T11:11:48+01:00","lastActivityAt":"2021-02-16T11:11:48+01:00","lastContributor":{"id":"21872","username":"magda_leroux","avatar":""},"lastPostId":0,"author":{"id":"21872","username":"magda_leroux","avatar":""},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/k2-blackpearl-66","topicUrl":{"destination":"https:\/\/community.nintex.com\/k2-blackpearl-66\/k2-sharepoint-workflow-integrated-processes-and-editing-sharepoint-documents-2563"},"id":"5088","publicId":"2563","title":"K2 SharePoint Workflow Integrated Processes and Editing SharePoint Documents","content":"<div class=\"K2CMS\"><section><div class=\"bg- color\">\u00a0<\/div><div class=\"container justify-center text-white flex-box\"><div class=\"container-8\"><div class=\"top-section center-align\"><h1>K2 SharePoint Workflow Integrated Processes and Editing SharePoint Documents<\/h1><\/div><\/div><\/div><\/section><div class=\"container\"><div class=\"row\"><div class=\"col-md-3\"><p>KB001283<\/p>PRODUCT<div>K2 blackpearl 0807 to 4.6.10<\/div>BASED ON<div>K2 blackpearl 0807<\/div><\/div><div class=\"col-md-9\"><div class=\"NoteBox\"><div class=\"AvenirMedium\">LEGACY\/ARCHIVED CONTENT<\/div><div>This article has been archived, and\/or refers to legacy products, components or features. The content in this article is offered \"as is\" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.<\/div><\/div><p>Introduction<br \/><br \/>When executing a K2 SharePoint Workflow Integration process instance the user may need to edit document content. These documents can be accessed for content editing directly via the SharePoint libraries or where the user clicks on the link supplied on the K2 Workflow Task page.<br \/>\u00a0<\/p><div><img alt=\"Image\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/43\/pics%20(3).png\" \/><\/div><br \/>In the case where the SharePoint system is a Microsoft Office SharePoint Server 2007 or WSS, the user may find that they are unable to edit the document due to it opening in Microsoft Office applications as read-only.<br \/>\u00a0<div><img alt=\"Image\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/43\/pics%20(1).png\" \/><\/div><p>\u00a0<\/p><p>\u00a0<\/p><p>Proposed Workaround<br \/><br \/>This behavior is by Microsoft Office design and one can work around this issue by performing the following steps on all client machines:<br \/><br \/>1.\u00a0\u00a0 Locate the registry entry:\u00a0 \u201cHKEY_CURRENT_USERSoftwareMicrosoftOffice11.0CommonInternet\u201d.<br \/>\u00a0\u00a0\u00a0\u00a0\u00a0 The version should relate to the\u00a0Office installation.<br \/>2.\u00a0 \u00a0Right click in the open white space in the window next to the tree view.<br \/>3.\u00a0\u00a0 On the context menu that pops up, point to New, and then click DWORD Value.<br \/>4.\u00a0\u00a0 Type \u201cOpenDocumentsReadWriteWhileBrowsing\u201d for the name of the DWORD, then press ENTER.<br \/>5.\u00a0 \u00a0Modify the value such that it is of value \u201c1\u201d<br \/><br \/><img alt=\"Image\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/43\/pics%20(2).png\" \/><br \/>When the user next attempts to open the document for edit, they will be able to make amendments to the document that resides in SharePoint and it will be saved to the SharePoint Library.<\/p><p>\u00a0<\/p><\/div><\/div><\/div><\/div>","categoryName":"K2 blackpearl","categoryId":"66","contentType":"article","featuredImage":"","likes":0,"views":5,"votes":0,"replyCount":0,"publishedAt":"2021-02-16T11:11:48+01:00","lastActivityAt":"2021-02-16T11:11:48+01:00","lastContributor":{"id":"20733","username":"Andre_ZA","avatar":""},"lastPostId":0,"author":{"id":"20733","username":"Andre_ZA","avatar":""},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/k2-blackpearl-66","topicUrl":{"destination":"https:\/\/community.nintex.com\/k2-blackpearl-66\/code-fix-an-exception-occurs-when-executing-a-list-method-on-an-advanced-smartobject-2577"},"id":"5102","publicId":"2577","title":"Code Fix: An exception occurs when executing a List Method on an Advanced SmartObject.","content":"<div class=\"K2CMS\"><section><div class=\"bg- color\">\u00a0<\/div><div class=\"container justify-center text-white flex-box\"><div class=\"container-8\"><div class=\"top-section center-align\"><h1>Code Fix: An exception occurs when executing a List Method on an Advanced SmartObject.<\/h1><\/div><\/div><\/div><\/section><div class=\"container\"><div class=\"row\"><div class=\"col-md-3\"><p>KB001368<\/p>PRODUCT<div>K2 blackpearl 4.6 to 4.6.6<\/div>BASED ON<div>K2 blackpearl 4.6<\/div><\/div><div class=\"col-md-9\"><div class=\"NoteBox\"><div class=\"AvenirMedium\">LEGACY\/ARCHIVED CONTENT<\/div><div>This article has been archived, and\/or refers to legacy products, components or features. The content in this article is offered \"as is\" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.<\/div><\/div><p>\u00a0<\/p><p>Introduction<\/p><p>When executing an Advanced SmartObject List Method where a filter is applied on the method, an exception occurs.\u00a0 This will cause the K2 process instance to go into an error state as soon as the event referencing the SmartObject List Method is reached.<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p>Error Scenario<\/p><ul><li>Open K2 Designer for Visual Studio and select to create a new Empty K2 Project.<\/li>\t<li>Add a new item to the project and select SmartObject.<\/li>\t<li>Name the SmartObject <strong>AD Users<\/strong>.<\/li>\t<li>Click on <strong>Advanced Mode<\/strong>. See image below.<\/li><\/ul><p><img alt=\"Image\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/59\/advanced%20mode%20icon.png\" \/><\/p><ul><li>Remove all the <strong>SmartObject Methods<\/strong>.\u00a0 See image below.<\/li><\/ul><p><img alt=\"Image\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/59\/remove%20smo%20methods.png\" \/><\/p><ul><li>Click <strong>Ok<\/strong> on the warning message.<\/li>\t<li>Add a new SmartObject method.\u00a0 See image below.<\/li><\/ul><p><img alt=\"Image\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/59\/add%20smo%20methods.png\" \/><\/p><ul><li>Name the method <strong>GetUsers <\/strong>and add the <strong>GetUsers<\/strong> Service Object Method from the <strong>Active Directory Service2<\/strong> ServiceObject Server.\u00a0 See image below.<\/li><\/ul><p><img alt=\"Image\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/59\/getusersserviceobject.png\" \/><\/p><ul><li>Select <strong>Create All<\/strong> and finish the wizard. See image below.<\/li><\/ul><p><img alt=\"Image\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/59\/createall.png\" \/><\/p><ul><li>Deploy the SmartObject.<\/li>\t<li>Create a K2 process and drag an E-mail event to the design canvas.<\/li>\t<li>Add the <strong>GetUser List Method<\/strong> from the <strong>AD User SmartObject<\/strong> to the <strong>Message Body<\/strong> of the E-mail event.<\/li>\t<li>Add a Filter as per the image below.<\/li><\/ul><p>\u00a0<img alt=\"Image\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/59\/filter.png\" \/><\/p><ul><li>Select the DisplayName return property.<\/li>\t<li>Select the Return all results that match filter option.<\/li>\t<li>Finish the wizard and deploy the process.<\/li>\t<li>Start an instance of the process.<\/li>\t<li>The process instance will go into an error state.<\/li><\/ul><p>\u00a0<\/p><p>\u00a0<\/p><p>Resolution<\/p><p>This Hotfix is contained within the latest Update. Install the update package to resolve the issue.<\/p><p>Note that for running instances to work after the update, a <strong>GoTo Activity<\/strong> function needs to be performed to the activity containing the SmartObject reference.\u00a0 The process instance will then be able to continue.<\/p><p>New Instances will function as expected.<\/p><p>\u00a0<\/p><p>Important Note<\/p><p>When configuring an <strong>IsNotNull or IsNull<\/strong> filter on an <strong>Advanced SmartObject<\/strong> when executing the <strong>GetUser<\/strong> method, some of the properties will not return the correct data as per the filter configured.\u00a0 This is by design and dependant on the way Active Directory returns the data.\u00a0 See the table below for results.<br \/><img alt=\"Image\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/59\/resolutionnotes.png\" \/><br \/>\u00a0<\/p><p>\u00a0<\/p><\/div><\/div><\/div><\/div>","categoryName":"K2 blackpearl","categoryId":"66","contentType":"article","featuredImage":"","likes":0,"views":8,"votes":0,"replyCount":0,"publishedAt":"2021-02-16T11:11:48+01:00","lastActivityAt":"2021-02-16T11:11:48+01:00","lastContributor":{"id":"21729","username":"Anelle","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/f097d292-2eff-434f-8750-c1bd70cbb058.png"},"lastPostId":0,"author":{"id":"21729","username":"Anelle","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/f097d292-2eff-434f-8750-c1bd70cbb058.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false}],"67":[{"categoryUrl":"https:\/\/community.nintex.com\/nintex-for-sharepoint-67","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-for-sharepoint-67\/unable-to-publish-or-run-workflows-after-installing-september-2024-cu-72500"},"id":"9735","publicId":"72500","title":"Unable to publish or run workflows after installing September 2024 CU","content":"<p><strong>Topic<\/strong><\/p><p><\/p><p>Unable to publish or run workflows after installing SharePoint On-Premises September 2024 CU on\u00a0<span>SharePoint 2013, 2016, 2019, SPSE<\/span><\/p><p>\u00a0<\/p><div>The following error is encountered when trying to publish or run the workflow:<\/div><p><strong><em>Failed to publish workflow: This feature has been temporarily disabled. \u00a0 <\/em>\u00a0<\/strong><\/p><p><strong><em>Workflow Compilation XPath killswitch resulted in an exception: System.InvalidOperationException: This feature has been temporarily disabled<\/em>\u00a0<\/strong><\/p><p>\u00a0<\/p><p>The issue also generates event tag \u201cc42q0\u201d in SharePoint Unified Logging System (ULS) logs.<\/p><p><br \/><\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><span><\/span><\/p><p>To resolve the issue, add the following line to SharePoint web application's web.config file on all servers in the farm:<\/p><pre>&lt;authorizedType Assembly=\"Microsoft.SharePoint.WorkflowActions, Version=16.0.0.0, Culture=neutral, PublicKeyToken=null\" Namespace=\"Microsoft.SharePoint.WorkflowActions.WithKey\" TypeName=\"*\" Authorized=\"True\" \/&gt;<\/pre><p>\u00a0<\/p><p>These need to be added in the authorizedTypes config section (configuration -&gt; System.Workflow.ComponentModel.WorkflowCompiler -&gt; authorizedTypes -&gt; targetFx)<\/p><p>\u00a0<\/p><p>Note: After updating the web.config, restart the IIS and SharePoint Timer service for the changes to take effect.<\/p><p><br \/><\/p><p><\/p><p><strong>Additional Information<\/strong><\/p><p><strong><\/strong><\/p><p>This is a known issue with SharePoint's Sep 2024 CU which has been documented under known issues section within the KB release notes itself:<\/p><p>\u00a0<\/p><p><a href=\"https:\/\/support.microsoft.com\/en-gb\/topic\/description-of-the-security-update-for-sharepoint-enterprise-server-2016-september-10-2024-kb5002624-db6c8b15-b9e8-4fa5-a34a-b99a0341271e\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/support.microsoft.com\/en-gb\/topic\/description-of-the-security-update-for-sharepoint-enterprise-server-2016-september-10-2024-kb5002624-db6c8b15-b9e8-4fa5-a34a-b99a0341271e<\/a><\/p><p>\u00a0<\/p><p><a href=\"https:\/\/blog.stefan-gossner.com\/2024\/09\/13\/trending-issue-problems-with-workflows-after-applying-september-2024-cu-for-sharepoint-2016-2019-se\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/blog.stefan-gossner.com\/2024\/09\/13\/trending-issue-problems-with-workflows-after-applying-september-2024-cu-for-sharepoint-2016-2019-se\/<\/a><\/p>","categoryName":"Nintex for SharePoint","categoryId":"67","contentType":"article","featuredImage":"","likes":0,"views":1611,"votes":0,"replyCount":0,"publishedAt":"2024-10-14T10:08:51+00:00","lastActivityAt":"2024-10-14T10:08:51+00:00","lastContributor":{"id":"7904","username":"KavinR","avatar":""},"lastPostId":0,"author":{"id":"7904","username":"KavinR","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-for-sharepoint-67","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-for-sharepoint-67\/string-format-not-applying-to-single-line-of-text-control-62385"},"id":"9633","publicId":"62385","title":"String Format not Applying to Single Line of Text Control","content":"<p><strong>Topic<\/strong><\/p><p>The configured string format on a Single Line of Text control on a Nintex Form is not being applied to the value in the control.<\/p><p><br \/><\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><span>Update to the April 2024 release of Nintex for SharePoint or later.<\/span><\/p><p><br \/><\/p><p> <\/p>","categoryName":"Nintex for SharePoint","categoryId":"67","contentType":"article","featuredImage":"","likes":0,"views":31,"votes":0,"replyCount":0,"publishedAt":"2024-06-27T21:04:03+00:00","lastActivityAt":"2024-06-27T21:04:03+00:00","lastContributor":{"id":"11391","username":"nicksha","avatar":""},"lastPostId":0,"author":{"id":"11391","username":"nicksha","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-for-sharepoint-67","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-for-sharepoint-67\/the-nintex-forms-and-workflow-icon-disappears-from-the-ribbon-61168"},"id":"9379","publicId":"61168","title":"The Nintex Forms and Workflow icon disappears from the ribbon","content":"<h2>Topic<\/h2><p>The Nintex Forms and Workflow icon disappears from the ribbon.<\/p><h2>Instructions<strong>\u00a0<\/strong><\/h2><p>This behavior is by design from SharePoint specifically for 2019. Nintex Forms and Nintex Workflow buttons are added as custom action buttons on SharePoint ribbon. Nintex has\u00a0added the Registration ID and Registration Type in the Custom button XML to make it work for the Modern and Classic view in SharePoint 2019.\u00a0Since these details have been added, the custom action button for the classic view under no toolbar is\u00a0not visible.<\/p><p>As per the default SharePoint 2019 behavior, Custom Action buttons added using Registration ID and Registration Type in XML will not be visible on the ribbon upon selecting the option as <strong>No toolbar<\/strong>\u00a0on the web part.<\/p>","categoryName":"Nintex for SharePoint","categoryId":"67","contentType":"article","featuredImage":"","likes":0,"views":283,"votes":0,"replyCount":0,"publishedAt":"2024-03-04T22:33:51+01:00","lastActivityAt":"2024-03-04T22:33:51+01:00","lastContributor":{"id":"14697","username":"garydsouza","avatar":""},"lastPostId":0,"author":{"id":"14697","username":"garydsouza","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-for-sharepoint-67","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-for-sharepoint-67\/web-request-requiring-line-breaks-in-the-request-body-returns-400-error-60839"},"id":"9306","publicId":"60839","title":"Web Request Requiring Line Breaks in the Request Body Returns 400 Error","content":"<p><strong>Topic<\/strong><\/p><p><span>When sending a web request using the Web Request workflow action to a web service that requires, or expects, line breaks in the request body returns a 400 'Bad Request' response.<\/span><\/p><p><br \/><\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><span><span>Update to the following versions of Nintex for SharePoint, or later:<br \/><br \/>Nintex for SharePoint 2013: 3.6.7.10<br \/>Nintex for SharePoint 2016: 4.6.7.10<br \/>Nintex for SharePoint 2019: 5.2.7.10<br \/>Nintex for SharePoint Subscription Edition: 6.0.3.10<\/span><\/span><\/p><p><br \/><\/p><p><\/p><p><strong>Additional Information<\/strong><\/p><p><strong><\/strong><span>The root issue was that the web request body was being encoded. This would result in the web service receiving an invalid request body, and not responding as expected.<br \/><br \/>Note: This issue pertains to a specific scenario. Not all 400 responses from web requests can be attributed to this one issue or Nintex Workflow. 400 responses have an infinite number of possible causes. If your web request is failing in Nintex Workflow, proceed to test your web request in another application such as Postman or PowerShell to troubleshoot further.<\/span> <\/p>","categoryName":"Nintex for SharePoint","categoryId":"67","contentType":"article","featuredImage":"","likes":0,"views":22,"votes":0,"replyCount":0,"publishedAt":"2023-12-13T22:38:55+01:00","lastActivityAt":"2023-12-13T22:38:55+01:00","lastContributor":{"id":"11391","username":"nicksha","avatar":""},"lastPostId":0,"author":{"id":"11391","username":"nicksha","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-for-sharepoint-67","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-for-sharepoint-67\/unable-to-save-or-publish-workflow-due-to-workflow-name-in-use-60715"},"id":"9284","publicId":"60715","title":"Unable to Save or Publish Workflow due to Workflow Name in Use","content":"<p><strong>Topic<\/strong><\/p><p>When attempting to save or publish a new Workflow, the following error might occur:<br \/><br \/><em>Nintex.Workflow.WorkflowRepository.NameInUse<\/em><br \/><br \/>The full error in the ULS logs will include:<br \/><br \/><em>Nintex.Workflow.WorkflowRepository.NameInUse(String workflowName, Guid listId, WorkflowType&amp; workflowType)<\/em><\/p><p><br \/><\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><span><\/span><\/p><p>Find and delete any empty folders from the Nintex Workflows hidden library. The library can be found at:<\/p><p><a href=\"\" target=\"_blank\" rel=\"noreferrer noopener\">http:\/\/&lt;Farm&gt;\/&lt;Site&gt;\/NintexWorkflows<\/a><\/p><p>Once the empty folder is located and deleted the Workflow should publish correctly.<\/p><p><br \/><\/p><p><\/p><p><strong>Additional Information<\/strong><\/p><p><strong><\/strong>This is caused by an empty folder in the hidden Nintex Workflows library in the site. <\/p>","categoryName":"Nintex for SharePoint","categoryId":"67","contentType":"article","featuredImage":"","likes":0,"views":54,"votes":0,"replyCount":0,"publishedAt":"2023-11-15T17:43:56+01:00","lastActivityAt":"2023-11-15T17:43:56+01:00","lastContributor":{"id":"11391","username":"nicksha","avatar":""},"lastPostId":0,"author":{"id":"11391","username":"nicksha","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false}],"68":[{"categoryUrl":"https:\/\/community.nintex.com\/nintex-for-office-365-68","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-for-office-365-68\/manually-starting-a-workflow-immediately-fails-with-http-notfound-to-siteurl-api-web-lists-guid-listid-items-itemid-61202"},"id":"9392","publicId":"61202","title":"Manually Starting a Workflow Immediately Fails with HTTP NotFound to [SiteUrl]\/_api\/web\/lists(guid'[ListId]')\/Items([ItemId])","content":"<h2>Topic<\/h2><p>A workflow instance immediately fails when it is manually started. The workflow stays in a <strong>Started<\/strong>\u00a0state and the information bubble on the workflow instance details page states:<br \/><br \/><code><em>Retrying\u00a0last\u00a0request.\u00a0Next\u00a0attempt\u00a0scheduled\u00a0in\u00a0less\u00a0than\u00a0one\u00a0minute.\u00a0Details\u00a0of\u00a0last\u00a0request:\u00a0HTTP NotFound to [SiteUrl]\/_api\/web\/lists(guid'[ListId]')\/Items([ItemId])\u00a0Instance\u00a0Id: [InstanceId]<\/em><\/code><\/p><p>\u00a0<\/p><h2>Instructions\u00a0<\/h2><ol><li>Navigate to <strong>Site Contents &gt; Site Settings &gt; Manage Site Features<\/strong>.<\/li>\t<li>Locate the feature titled <strong>Workflow can use app permissions<\/strong>.<\/li>\t<li>Select <strong>Activate<\/strong>.<\/li><\/ol><p>\u00a0<\/p><h2>Additional Information<\/h2><p>This article assumes that the user starting the workflow has the appropriate permissions on the site, list, and item. To validate the user's permissions on a list item, right-click on the item, select 'Share', select the icon on the bottom left corner of the 'Share' dialogue window, and review the permission level of the user in question.\u00a0The <strong>Workflow can use app permissions<\/strong>\u00a0feature, which is a SharePoint Online feature that is not specific to Nintex. This feature allows the SharePoint Online workflow engine access to the site. More information can be found in the following Microsoft article:\u00a0<\/p><ul><li><a href=\"https:\/\/learn.microsoft.com\/en-us\/sharepoint\/dev\/general-development\/create-a-workflow-with-elevated-permissions-by-using-the-sharepoint-workflo\" target=\"_blank\" rel=\"noreferrer noopener\">Create a workflow with elevated permissions by using the SharePoint Workflow platform<\/a><\/li><\/ul>","categoryName":"Nintex for Office 365","categoryId":"68","contentType":"article","featuredImage":"","likes":0,"views":17,"votes":0,"replyCount":0,"publishedAt":"2024-03-12T20:34:00+01:00","lastActivityAt":"2024-03-12T20:34:00+01:00","lastContributor":{"id":"11391","username":"nicksha","avatar":""},"lastPostId":0,"author":{"id":"11391","username":"nicksha","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-for-office-365-68","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-for-office-365-68\/unable-to-open-forms-and-workflow-for-office-365-due-to-incorrect-redirect-uri-61092"},"id":"9362","publicId":"61092","title":"Unable to open Forms and Workflow for Office 365 due to Incorrect Redirect URI","content":"<h2>Topic<\/h2><p>The following error occurs when attempting to open Nintex Workflow or Forms for Office 365:<br \/><br \/>AADSTS50011: The redirect URI [Tenancy URL] specified in the request does not match the redirect URIs configured for the application '00000003-0000-0ff1-ce00-000000000000<br \/>Make sure the redirect URI sent in the request matches the one added to your application in the Azure portal. Navigate to\u00a0<a href=\"https:\/\/aka.ms\/redirectUriMismatchError\" rel=\"noopener noreferrer\" target=\"_blank\">https:\/\/aka.ms\/redirectUriMismatchError<\/a>\u00a0to learn more about how to fix this.<\/p><p>\u00a0<\/p><h2>Instructions<\/h2><p>Run the following in the SharePoint Online Management Shell:<\/p><p><code>Install-Module -Name AzureAD -MinimumVersion 2.0.0.71<\/code><\/p><p><code>Connect-AzureAD<\/code><\/p><p><code>$sharePointOnlineServicePrincipal = Get-AzureADServicePrincipal -Filter \"appId eq '00000003-0000-0ff1-ce00-000000000000'\"<\/code><\/p><p><code>$sharePointOnlineServicePrincipal.ReplyUrls.Add(\"https:\/\/*.sharepoint.com\/_forms\/*\");<\/code><\/p><p><code>Set-AzureADServicePrincipal -ObjectId $sharePointOnlineServicePrincipal.ObjectId -ReplyUrls $sharePointOnlineServicePrincipal.ReplyUrls<\/code><\/p><p>\u00a0<\/p><h2>Additional Information<\/h2><p>This issue is due to changes made in SharePoint Online by Microsoft in which reply URLs containing wildcards are removed, causing some redirect URLs to be missing. Microsoft provided the script above to replace the reply URL for Nintex Forms.<br \/><br \/>Microsoft has documented this issue here:\u00a0<a href=\"https:\/\/learn.microsoft.com\/en-us\/troubleshoot\/azure\/active-directory\/error-code-aadsts50011-redirect-uri-mismatch\" rel=\"noopener noreferrer\" target=\"_blank\">https:\/\/learn.microsoft.com\/en-us\/troubleshoot\/azure\/active-directory\/error-code-aadsts50011-redirect-uri-mismatch<\/a>\u00a0<\/p>","categoryName":"Nintex for Office 365","categoryId":"68","contentType":"article","featuredImage":"","likes":0,"views":1726,"votes":0,"replyCount":0,"publishedAt":"2024-02-20T17:04:14+00:00","lastActivityAt":"2024-02-20T17:04:14+00:00","lastContributor":{"id":"48925","username":"ibtisamariz1","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/e4ebc96d-d046-42d1-8a31-d79ceebe33d1.png"},"lastPostId":0,"author":{"id":"48925","username":"ibtisamariz1","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/200x200\/e4ebc96d-d046-42d1-8a31-d79ceebe33d1.png"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-for-office-365-68","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-for-office-365-68\/task-form-not-opening-for-some-users-60765"},"id":"9291","publicId":"60765","title":"Task Form Not Opening For Some Users","content":"<p><strong>Topic<\/strong><\/p><p>When a user opens a Nintex Task Form, the page in the browser states \"This [site-GUID].sharepoint.com page can't be found\"<br \/>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/188a3ad8-e476-4169-95a8-4d46a3da2458.png\" \/><\/figure><p>\u00a0<\/p><p><strong>Instructions\u00a0<\/strong><\/p><p>This is a known issue.<br \/>SharePoint is not correctly XML encoding the FormUrl values in each content type definition when the list's content types are being updated (for example: new content types being added, re-ordered).<\/p><p>\u00a0<\/p><p><strong>Additional Information<\/strong><\/p><p>This is occurring on the SharePoint platform, Nintex has worked with MS on this but is unable to resolve this issue.<\/p>","categoryName":"Nintex for Office 365","categoryId":"68","contentType":"article","featuredImage":"","likes":0,"views":50,"votes":0,"replyCount":0,"publishedAt":"2023-11-28T19:28:53+01:00","lastActivityAt":"2023-11-28T19:28:53+01:00","lastContributor":{"id":"11391","username":"nicksha","avatar":""},"lastPostId":0,"author":{"id":"11391","username":"nicksha","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-for-office-365-68","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-for-office-365-68\/forms-wont-open-or-save-in-a-site-containing-a-in-the-url-60536"},"id":"9235","publicId":"60536","title":"Forms Wont Open or Save in a Site Containing a & in the URL","content":"<h2><strong>Problem<\/strong><\/h2><p>Classic, Responsive, and New Responsive forms may not open or save when they're published on a list within a site that contains an ampersand (&amp;) in the site URL.<\/p><p>\u00a0<\/p><p><em>For example: https:\/\/tenant.sharepoint.com\/sites\/research<strong>&amp;<\/strong>development<\/em><\/p><p>\u00a0<\/p><h2><strong>Solution<\/strong><\/h2><p><strong>This is a known issue.<\/strong> The behavior of each Nintex form type varies between the SharePoint Online Classic and Modern experiences. Each is documented below:<\/p><p>\u00a0<\/p><p>Classic Form in Modern Experience: Opens but will not save; an 'Invalid URL value. . .' error will occur<\/p><p>Classic Form in Classic Experience: Opens and saves as expected<\/p><p>\u00a0<\/p><p>Responsive Form in Modern Experience: Opens but will not save; an 'Invalid URL value. . .' error will occur<\/p><p>Responsive Form in Classic Experience: Opens and saves as expected<\/p><p>\u00a0<\/p><p>New Responsive Form in Modern Experience: Form will not open, redirected to a page stating 'Page not found'<\/p><p>New Responsive Form in Classic Experience: Form will not open, redirected to a page stating 'Page not found'<\/p>","categoryName":"Nintex for Office 365","categoryId":"68","contentType":"article","featuredImage":"","likes":0,"views":81,"votes":0,"replyCount":0,"publishedAt":"2023-10-11T19:57:33+02:00","lastActivityAt":"2023-10-11T19:57:33+02:00","lastContributor":{"id":"11391","username":"nicksha","avatar":""},"lastPostId":0,"author":{"id":"11391","username":"nicksha","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/nintex-for-office-365-68","topicUrl":{"destination":"https:\/\/community.nintex.com\/nintex-for-office-365-68\/list-lookup-control-in-new-responsive-form-retains-search-term-after-making-selection-60317"},"id":"9166","publicId":"60317","title":"List Lookup Control in New Responsive Form Retains Search Term After Making Selection","content":"<h2><strong>Problem<\/strong><\/h2><p>In the List Lookup control, it's possible to type text into the control to filter the results. When a result is selected, the search term remains in the control. This only occurs on List Lookup controls with the 'Allow multiple values' option enabled on New Responsive Forms in Office 365.<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/59c3c511-3be1-4522-85e4-b49cc1d2e26e.png\" \/><\/figure><h2>\u00a0<\/h2><h2><strong>Solution<\/strong><\/h2><p>The search term is automatically deleted when a user clicks, or tabs, outside of the control. This is a known behavior with no work around to prevent it. However, this behavior carries no functional consequences.<\/p>","categoryName":"Nintex for Office 365","categoryId":"68","contentType":"article","featuredImage":"","likes":0,"views":47,"votes":0,"replyCount":0,"publishedAt":"2023-08-31T21:55:57+02:00","lastActivityAt":"2023-08-31T21:55:57+02:00","lastContributor":{"id":"11391","username":"nicksha","avatar":""},"lastPostId":0,"author":{"id":"11391","username":"nicksha","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false}],"86":[{"categoryUrl":"https:\/\/community.nintex.com\/skuid-nlx-sfx-and-exp-86","topicUrl":{"destination":"https:\/\/community.nintex.com\/skuid-nlx-sfx-and-exp-86\/how-to-iterate-actions-over-multiple-model-rows-sfx-nlx-72346"},"id":"9691","publicId":"72346","title":"How to iterate actions over multiple model rows (SFX, NLX)","content":"<p><strong>Topic<\/strong><\/p><p>Although you can use a\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/v2\/en\/skuid\/action-framework\/#mass-actions\" rel=\"noreferrer noopener nofollow ugc\">mass action<\/a>\u00a0to make the same change to multiple table rows at once,\u00a0a\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/v2\/en\/skuid\/action-framework\/#mass-actions\" rel=\"noreferrer noopener nofollow ugc\">mass action<\/a>\u00a0cannot iterate its\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/v2\/en\/skuid\/action-framework\/action-sequences\" rel=\"noreferrer noopener nofollow ugc\">action sequence<\/a>\u00a0separately over each selected row. You may sometimes want to offer end-users an action sequence that will run from start to finish for each selected row.<\/p><p>\u00a0<\/p><p><strong>Instructions\u00a0<\/strong><\/p><p><strong>Add a checkbox field:<\/strong><\/p><ol><li>Add a UI-only checkbox field to the table's model, and give it a descriptive label.<\/li>\t<li>Add a <a href=\"https:\/\/docs.skuid.com\/latest\/v2\/en\/skuid\/models\/model-actions.html\" rel=\"noreferrer noopener nofollow ugc\">model action<\/a>\u00a0to the table's model that will run any time a field the UI-only checkbox field is changed.<\/li>\t<li>In this model action's Actions tab, set up the action sequence that should iterate over each row the end-user has selected.<\/li><\/ol><p><strong>Set up a mass action on the table:<\/strong><\/p><ol><li>Add a mass action to your table.<\/li>\t<li>In the mass action's action sequence, add an action to \"<a href=\"https:\/\/docs.skuid.com\/latest\/v2\/en\/skuid\/action-framework\/action-list\/actions-model-data-changes.html#update-rows\" rel=\"noreferrer noopener nofollow ugc\">Update Rows<\/a>\" in your table's model.\u00a0<\/li>\t<li>For \"Rows to use,\" select \"Rows in context.\"<\/li>\t<li>Click\u00a0<strong>Add field to update<\/strong>\u00a0option from the\u00a0more options menu (\t<div style=\"text-align:center;\">\t<figure style=\"display:inline-block;\"><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/32a9ef1d-9aa9-4c79-98e2-911848171df7.png\" \/><\/figure><\/div>\t\u00a0button) to add a field to be updated. Select the UI-only checkbox field you added in step 1.<\/li>\t<li>Set the field value source\u00a0to \"Single specified value\" and set the Value to 'true' by checking the box.<\/li><\/ol><p>Now, when users select rows in your table and run this mass action, each row's checkbox will be checked. This will cause the model actions you added earlier to run start-to-finish once for each selected row.\u00a0<\/p><p>\u00a0<\/p><p><strong>Additional Information<\/strong><\/p><p><strong>Considerations<\/strong><\/p><ul><li>This approach is appropriate for smaller or simpler processes. For larger data sets or more complex processes, consider server-side options like Salesforce Flows or Nintex Automation Cloud.<\/li>\t<li>Be conscientious about how complex your action sequences are. If your users are going to trigger them to run on many records, this may take a while to complete. You may want to add an action to your\u00a0mass action to\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/v2\/en\/skuid\/action-framework\/action-list\/actions-visual-navigation.html#block-ui-with-message\" rel=\"noreferrer noopener nofollow ugc\">block the UI<\/a>\u00a0or <a href=\"https:\/\/docs.skuid.com\/latest\/v2\/en\/skuid\/action-framework\/action-list\/actions-visual-navigation.html#show-hide-component\" rel=\"noreferrer noopener nofollow ugc\">hide certain page components<\/a>\u00a0while the action sequence is in progress to prevent users from accidentally interrupting the process.<\/li>\t<li>If there are too many selected records, or too many actions involved the operation may time out or cause unexpected behaviors.<\/li>\t<li>The checkbox field you add to the model doesn't need to be visible in the UI to perform its function.<\/li><\/ul><p>Documentation:\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/v2\/en\/skuid\/action-framework\/\" rel=\"noreferrer noopener nofollow ugc\">Action Framework<\/a>\u00a0<\/p>","categoryName":"Skuid NLX, SFX, and EXP","categoryId":"86","contentType":"article","featuredImage":"","likes":0,"views":29,"votes":0,"replyCount":0,"publishedAt":"2024-08-28T19:43:53+00:00","lastActivityAt":"2024-08-28T19:43:53+00:00","lastContributor":{"id":"56449","username":"Mark DeSimone","avatar":""},"lastPostId":0,"author":{"id":"56449","username":"Mark DeSimone","avatar":""},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/skuid-nlx-sfx-and-exp-86","topicUrl":{"destination":"https:\/\/community.nintex.com\/skuid-nlx-sfx-and-exp-86\/troubleshooting-can-t-save-lightning-page-due-to-an-error-72266"},"id":"9676","publicId":"72266","title":"Troubleshooting: Can't save lightning page due to an error","content":"<p><strong>Topic<\/strong><br \/>An existing Lightning page suddenly can\u2019t be saved anymore.<\/p><p><strong>Resolution<\/strong><br \/>Reduce the amount of Lightning components, especially ones containing Skuid pages.<\/p><p><strong>Problem Details<\/strong><br \/>The affected Lightning page, which contains Skuid page components, used to work fine, but now it can\u2019t be saved anymore. You can open the page, you can edit it, but an error message appears if you click save: \u201cComponent \u2018Skuid page\u2019 has an invalid value for property \u2018page Name\u2019.\u201d<\/p><p><strong>Resolution Process<\/strong><\/p><ol><li>First, I checked if there was any Skuid page component on the Lightning page with an invalid value. I checked for empty \u201cPage Name\u201d text input fields, but none were empty.<\/li>\t<li>Next, I wanted to double-check if all the selected Skuid pages actually exist, so I compared the Skuid page components with the Skuid page list. None of the pages were missing though.<\/li>\t<li>One of the Skuid page components showed an error in the preview while editing the Lightning page, so I removed it and tried to save the Lightning page, but the error remained.<\/li>\t<li>I created a new Lightning page, placed the Skuid page component, and selected one of the Skuid pages used on the original Lightning page to check if there was a general problem with the Skuid page component in that org. However, that new Lightning page could be saved and worked fine.<\/li>\t<li>I double-checked that Skuid API versions weren\u2019t mixed, and only v2 pages were used. It\u2019s important to\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/v2\/en\/skuid\/deploy\/salesforce\/lightning\/\" rel=\"noreferrer noopener\">not mix the API versions<\/a>.<\/li>\t<li>After cloning the Lightning page for further troubleshooting, I started deleting a couple of Skuid page components\u00a0<a href=\"https:\/\/community.nintex.com\/skuid-86\/general-troubleshooting-process-and-checklist-62182\" rel=\"noreferrer noopener\">one by one<\/a>. However, the error remained when I tried to save the Lightning page.<\/li>\t<li>Since there were not only Skuid page components but also many other Lightning components on that page, I looked at all of their settings one after another. I found two Lightning components that displayed an error about invalid property. I removed both components and tried to save the page, but the original error remained.<\/li>\t<li>Since the issue seemed to have started happening after the sandbox was updated to the latest Salesforce version, I checked another sandbox with the same Skuid and Lightning page. This other org was still on the previous Salesforce version, and the issue was reproducible, so I could rule out a specific Salesforce version as the root cause (if not, I would have opened a Salesforce support case).<\/li>\t<li>To determine whether the issue was related to a Lightning <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.lightning_app_builder_limitations.htm&amp;type=5\" rel=\"noreferrer noopener\">component limit<\/a>, I started deleting Lightning Tab Set components (which contained many other Lightning components). After deleting many components, I was able to save the Lightning page successfully.<\/li>\t<li>However, when we started adding Skuid page components back to the page, the error occurred again. We looked through the managed package debug logs: When the Lightning page failed to save, there was an Apex CPU time limit exceeded error towards the end of the save process. By now, we had our second-level support involved for assistance.<\/li><\/ol><p><strong>Outcome<\/strong><br \/>Together with our engineering team, we have identified an opportunity for improvement. The Skuid page component can cause the Lightning builder to fail on \u201cSave\u201d if there are too many page components on the page. The issue would arise once it contained about 70 Skuid pages.<\/p><p>\u00a0<\/p><p><strong>Additional Information<\/strong><br \/>While the latest Skuid release contains a fix for this issue, this Lightning page\u2019s setup wasn\u2019t following\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/v2\/en\/skuid\/best-practices\/lightning-performance\/\" rel=\"noreferrer noopener\">Skuid\u2019s best practices<\/a> \u00a0to begin with. Not all of these Skuid pages were visible for all users because\u00a0<a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.lightning_page_components_visibility.htm&amp;type=5\" rel=\"noreferrer noopener\">Lightning component visibility filters<\/a> \u00a0on the Tab components were used. Instead of using around 70 Skuid pages on one Lightning page, we\u2019d recommend controlling the content visibility through\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/en\/skuid\/deploy\/salesforce\/page-assignments\/#lightning-page-assignments\" rel=\"noreferrer noopener\">Page Assignments<\/a>.<\/p><p>Furthermore, I\u2019ve submitted this\u00a0<a href=\"https:\/\/ideas.salesforce.com\/s\/idea\/a0B8W00000HjdKZUAZ\/display-the-total-number-of-components\" rel=\"noreferrer noopener\">Salesforce idea<\/a> because it would have been helpful for troubleshooting to see the total number of components on the Lightning page.<\/p><p><strong>Documentation<\/strong><\/p><ul><li><a href=\"https:\/\/docs.skuid.com\/latest\/v2\/en\/skuid\/best-practices\/lightning-performance\/\" rel=\"noreferrer noopener\">Best practices<\/a><\/li>\t<li><a href=\"https:\/\/docs.skuid.com\/latest\/v2\/en\/skuid\/deploy\/salesforce\/lightning\/\" rel=\"noreferrer noopener\">Warning: do not mix the API versions of your Skuid pages<\/a><\/li>\t<li><a href=\"https:\/\/community.nintex.com\/skuid-86\/general-troubleshooting-process-and-checklist-62182\" rel=\"noreferrer noopener\">General troubleshooting process and checklist<\/a><\/li>\t<li><a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.lightning_page_components_visibility.htm&amp;type=5\" rel=\"noreferrer noopener\">Lightning component visibility filters<\/a><\/li>\t<li><a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.lightning_app_builder_limitations.htm&amp;type=5\" rel=\"noreferrer noopener\">Lightning component limit<\/a><\/li>\t<li><a href=\"https:\/\/docs.skuid.com\/latest\/en\/skuid\/deploy\/salesforce\/page-assignments\/#lightning-page-assignments\" rel=\"noreferrer noopener\">Page Assignments<\/a><\/li>\t<li><a href=\"https:\/\/ideas.salesforce.com\/s\/idea\/a0B8W00000HjdKZUAZ\/display-the-total-number-of-components\" rel=\"noreferrer noopener\">Salesforce idea<\/a><\/li><\/ul><p>If this issue had occurred on all Lightning pages, no matter which Skuid page was selected in the Skuid page component, it could have been a permissions issue. In that case, it would make sense to double-check that the affected user has sufficient permissions. They should have both:<\/p><ul><li>\t<p>The \u201cSkuid Page Builder\u201d or \u201cSkuid Admin\u201d Permission Set is assigned to them (this grants then \u201cRead\u201d permissions to the Page object)<\/p>\t<\/li>\t<li>\t<p>\u201cView All\u201d permissions on the Page object (this can be assigned either in their Profile, under Object Settings &gt; Page &gt; \u201cView All\u201d, or through another Permission Set that gives them this permission).<\/p>\t<\/li><\/ul><p><strong>Get help with an issue<\/strong><\/p><ul><li>Ask in the\u00a0<a href=\"https:\/\/community.nintex.com\/skuid-89\" rel=\"noreferrer noopener\">Skuid question forum<\/a>.<\/li>\t<li>If you have a support entitlement, ask your question in\u00a0<a href=\"https:\/\/customer.nintex.com\/_login\/nOmypkvimaCWoqVmQ4L0xPDBLR7MMJWa.aspx\" rel=\"noreferrer noopener\">Nintex Customer Central<\/a>.<\/li><\/ul>","categoryName":"Skuid NLX, SFX, and EXP","categoryId":"86","contentType":"article","featuredImage":"","likes":0,"views":454,"votes":0,"replyCount":0,"publishedAt":"2024-08-13T11:18:51+00:00","lastActivityAt":"2024-08-13T11:18:51+00:00","lastContributor":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"lastPostId":0,"author":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/skuid-nlx-sfx-and-exp-86","topicUrl":{"destination":"https:\/\/community.nintex.com\/skuid-nlx-sfx-and-exp-86\/troubleshooting-installing-skuid-62209"},"id":"9535","publicId":"62209","title":"Troubleshooting: Installing Skuid","content":"<p><strong>Topic<\/strong><br \/>You encounter issues when trying to install\u00a0Skuid.<\/p><p><strong>Instructions<\/strong><br \/>There are various reasons you might be unable to install the Skuid managed package in a Salesforce org. Here are five of the most common.<\/p><p><br \/><strong>Reason 1: Salesforce Edition Not Supported<\/strong><\/p><p><img alt=\":warning:\" src=\"https:\/\/emoji.discourse-cdn.com\/twitter\/warning.png?v=12\" width=\"20\" \/>\u00a0You can\u2019t install Skuid on free trial versions of Salesforce, in Professional editions, or Group editions. We recommend you get a free dev org instead.<\/p><p>Even if you think your version is supported, this is the\u00a0#1\u00a0reason installs fail, so it\u2019s good to\u00a0<a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.overview_finding_edition.htm&amp;type=5\" rel=\"noreferrer noopener\">double check your edition in Salesforce Settings<\/a>.<\/p><blockquote><p>Free trials are the Professional edition of Salesforce, which isn\u2019t supported in Skuid versions above\u00a0<a href=\"https:\/\/www.skuid.com\/releases\" rel=\"noreferrer noopener\">Brooklyn<\/a>. Group editions also aren\u2019t supported in these versions. That\u2019s why we recommend installing Skuid in a Developer edition of Salesforce. Sign up for a Developer org at\u00a0<a href=\"https:\/\/developer.salesforce.com\/signup\" rel=\"noreferrer noopener\">https:\/\/developer.salesforce.com\/signup<\/a>.<\/p><\/blockquote><p>from\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/en\/skuid\/install\/#installing-skuid-name\" rel=\"noreferrer noopener\">Skuid Docs: Installing Skuid<\/a><\/p><p><br \/><strong>Reason 2: User Permissions<\/strong><\/p><p>Double check that your Salesforce user has the\u00a0<strong><code>Download AppExchange Packages<\/code><\/strong>\u00a0permission.<\/p><p><strong>Error Message<\/strong><\/p><blockquote><p>Looks like you don\u2019t have permission to install apps<\/p><\/blockquote><p><a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=000387886&amp;type=1\" rel=\"noreferrer noopener\">Salesforce: Error \u2018Looks like you don\u2019t have permission to install apps\u2019 when you install a package<\/a><\/p><p><br \/><strong>Reason 3: Out of Memory<\/strong><\/p><p>By default,\u00a0<a href=\"https:\/\/help.salesforce.com\/articleView?id=pages_static_resources_create.htm&amp;type=5\" rel=\"noreferrer noopener\">a Salesforce org can have up to 250 MB of static resources<\/a>\u00a0in total. There are also limits on the number of custom objects and custom tabs. In some cases installing a new package can put it over these limits.<\/p><p><strong>Error Message:<\/strong><\/p><blockquote><p>Your company currently has exceeded its data storage limits including an extra overflow buffer. Per our terms and conditions, we cannot permit additional data creation within our system until your company first reduces its current data storage. Please contact your company\u2019s\u00a0<a href=\"http:\/\/salesforce.com\/\" rel=\"noreferrer noopener\">salesforce.com<\/a>\u00a0administrator to resolve this. We apologize for any inconvenience this may cause.<\/p><\/blockquote><p>This error is caused by\u00a0<a href=\"https:\/\/help.salesforce.com\/articleView?id=000316981&amp;type=1&amp;mode=1\" rel=\"noreferrer noopener\">a static resource storage limit.<\/a><\/p><p>To resolve this error, you must\u00a0<a href=\"https:\/\/help.salesforce.com\/articleView?id=pages_static_resources_manage.htm&amp;type=5\" rel=\"noreferrer noopener\">remove static resources<\/a>\u00a0until you are under the 250 MB limit.<\/p><p><br \/><strong>Reason 4: Strict Security Settings<\/strong><\/p><p>In some cases, strict security settings may cause a package install. See these special instructions for\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/en\/skuid\/install\/#considerations-for-government-cloud\" rel=\"noreferrer noopener\">installing Skuid in Government Cloud orgs<\/a>.<\/p><p><br \/><strong>Reason 5: Custom Domain<\/strong><br \/>This is a less frequent error, but sometimes you need to select:\u00a0<br \/><strong><code>Use custom domain<\/code><\/strong>\u00a0when attempting to log into the org where you want to install the package as the generic Salesforce login page won\u2019t work in those situations.<\/p><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/763a77ff-de1d-42c4-a8eb-b6e7c5465e5f.png\" \/><\/figure><p>\u00a0<\/p><p><strong>Additional Information<br \/>Resources<\/strong><\/p><ul><li>Skuid Docs:\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/en\/skuid\/install\/#installing-skuid-name\" rel=\"noreferrer noopener\">Installing Skuid<\/a><\/li>\t<li>Skuid Skool:\u00a0<a href=\"https:\/\/www.skuidskool.com\/c\/50305109a1bb9f8ae2b2ad305e37ee2acd7d4933\" rel=\"noreferrer noopener\">Create Your Own Dev Org Environment\/Install Skuid<\/a><\/li>\t<li>Salesforce:\u00a0<a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.faq_distribution_installing_why_did_my_install.htm&amp;type=5\" rel=\"noreferrer noopener\">Why did my installation or upgrade fail?<\/a><\/li>\t<li>Salesforce:<a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=000387886&amp;type=1\" rel=\"noreferrer noopener\">\u00a0Error \u2018Looks like you don\u2019t have permission to install apps\u2019 when you install a package<\/a><\/li><\/ul><p><strong>Get help with an issue<\/strong><\/p><ul><li>Ask in the\u00a0<a href=\"https:\/\/community.nintex.com\/skuid-89\" rel=\"noreferrer noopener\">Skuid question forum<\/a>.<\/li>\t<li>If you have a support entitlement, ask your question in\u00a0<a href=\"https:\/\/customer.nintex.com\/_login\/nOmypkvimaCWoqVmQ4L0xPDBLR7MMJWa.aspx\" rel=\"noreferrer noopener\">Nintex Customer Central<\/a>.<\/li><\/ul>","categoryName":"Skuid NLX, SFX, and EXP","categoryId":"86","contentType":"article","featuredImage":"","likes":0,"views":25,"votes":0,"replyCount":0,"publishedAt":"2024-06-06T09:58:51+00:00","lastActivityAt":"2024-06-06T09:58:51+00:00","lastContributor":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"lastPostId":0,"author":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/skuid-nlx-sfx-and-exp-86","topicUrl":{"destination":"https:\/\/community.nintex.com\/skuid-nlx-sfx-and-exp-86\/allow-skuid-connections-to-aws-databases-62208"},"id":"9534","publicId":"62208","title":"Allow Skuid connections to AWS databases","content":"<p><strong>Topic<\/strong><br \/>When in Skuid adding AWS databases (Postgres, Microsoft SQL server, etc.), Skuid provides this guidance in an effort to assist in connecting to the database:<br \/>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/0f437fe1-06b1-4203-b5f4-2b1ec0943048.png\" \/><\/figure><p>However, when navigating the AWS platform, users may find it difficult to navigate how to complete this process.<\/p><p><strong>Resolution<\/strong><br \/>This process can be completed via creating a VPC(Virtual Private Cloud) security group, creating inbound rules to allow Skuid\u2019s recommended IP addresses to connect, then assigning that created VPC security group to your database in the RDS console.<\/p><p><strong>Problem Details<\/strong><br \/>Amazon manages traffic in Virtual Private Cloud via security groups. Security groups allow or deny specific inbound and outbound traffic at the resource level (such as an EC2 instance). When you launch an instance, you can associate it with one or more security groups. Each instance in your VPC could belong to a different set of security groups, giving the user more control over security if they are managing a number of instances.<\/p><p><strong>Resolution Process<\/strong><br \/>The outline on how to create a VPC security group within AWS can be found\u00a0<a href=\"https:\/\/docs.aws.amazon.com\/AmazonRDS\/latest\/UserGuide\/Overview.RDSSecurityGroups.html\" rel=\"noreferrer noopener\">here<\/a>. When creating the VPC security group, you can also create inbound rules for the IP addresses to allow Skuid to connect:<br \/>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/6f147231-e214-4479-8554-d6b849fdb883.png\" \/><\/figure><p>\u00a0<\/p><p><strong>Note<\/strong><br \/>You may have to add your own IP addresses to the list as well.<\/p><p>Then when configuring the database, chose the security group that was created:<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/045e5d3e-11fb-4db9-b3b5-bb2f90e84307.png\" \/><\/figure><p>\u00a0<\/p><p><strong>Outcome<\/strong><br \/>Upon completion of this process the user was able to connect to their AWS Postgres instance without issue.<\/p><p><strong>Additional Information<\/strong><br \/>Most of the major cloud providers follow a similar hierarchy in their cloud instances. So when working with other providers Microsoft Azure, Oracle, etc. you may have to follow a similar process to connect to their databases.<br \/>\u00a0<\/p><p><strong>Get help with an issue<\/strong><\/p><ul><li>Ask in the\u00a0<a href=\"https:\/\/community.nintex.com\/skuid-89\" rel=\"noreferrer noopener\">Skuid question forum<\/a>.<\/li>\t<li>If you have a support entitlement, ask your question in\u00a0<a href=\"https:\/\/customer.nintex.com\/_login\/nOmypkvimaCWoqVmQ4L0xPDBLR7MMJWa.aspx\" rel=\"noreferrer noopener\">Nintex Customer Central<\/a>.<\/li><\/ul>","categoryName":"Skuid NLX, SFX, and EXP","categoryId":"86","contentType":"article","featuredImage":"","likes":0,"views":17,"votes":0,"replyCount":0,"publishedAt":"2024-06-06T09:48:51+00:00","lastActivityAt":"2024-06-06T09:48:51+00:00","lastContributor":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"lastPostId":0,"author":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false},{"categoryUrl":"https:\/\/community.nintex.com\/skuid-nlx-sfx-and-exp-86","topicUrl":{"destination":"https:\/\/community.nintex.com\/skuid-nlx-sfx-and-exp-86\/troubleshooting-newly-added-filters-or-model-conditions-are-ignored-62198"},"id":"9531","publicId":"62198","title":"Troubleshooting: Newly added filters or model conditions are ignored","content":"<p><strong>Topic<\/strong><br \/>\u00a0I added a filter or a model condition to my existing page, but it\u2019s being ignored.<\/p><p><strong>Resolution<\/strong><br \/>Make sure all model conditions are represented in the model\u2019s\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/v2\/en\/skuid\/models\/conditions\/#properties\" rel=\"noreferrer noopener\">grouping logic.<\/a><\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/9197e857-ffc5-49a8-8545-40571365e0cd.png\" \/><\/figure><p><br \/><strong>Problem Details<\/strong><\/p><ul><li>A new automatic filter has been added to the page.<\/li>\t<li>Users can choose options in the filter, but it has no impact on which records are shown on the page.<\/li>\t<li>The page in question was built a while ago by someone else.<\/li>\t<li>This applies to both v1 and v2 pages.<\/li><\/ul><p><strong>Resolution Process<\/strong><\/p><ol><li>Confirm\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/v2\/en\/skuid\/models\/conditions\/\" rel=\"noreferrer noopener\">model conditions<\/a>\u00a0and\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/v2\/en\/skuid\/components\/ink\/filter-set\/#filter-properties\" rel=\"noreferrer noopener\">automatic filters<\/a>\u00a0are set up correctly according to Skuid documentation and the needs of your use case.<\/li>\t<li>Confirm users have\u00a0<a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.admin_fls.htm&amp;type=5\" rel=\"noreferrer noopener\">permission to access<\/a>\u00a0all the necessary fields and that the environment has all the necessary test data.<\/li>\t<li>If your model condition\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/v2\/en\/skuid\/models\/conditions\/#properties\" rel=\"noreferrer noopener\">depends on a field from another model or URL parameter<\/a>, make sure the field\u2019s value or the URL parameter is populated whenever the model is being queried.<\/li>\t<li>For pages that are complex or unfamiliar to you, try creating a simple page from scratch and adding the new filter or model condition to that page\u2019s model. This allows you to remove other variables and confirm that the problem is occuring with the new filter or model condition.<\/li><\/ol><ul><li>If the test page is working as expected, compare the two pages to look for key differences in their models. Perhaps the real page has some actions or JavaScript snippets that are affecting the model. If so, try removing those to see if the behavior changes.<\/li>\t<li>If the test page isn\u2019t working as expected, try simplifying it even further. Perhaps try using a different object for your model or a different filter type.<\/li><\/ul><ol start=\"5\"><li>Try removing or deactivating other model conditions so only the ignored model condition and filter are applied.<\/li>\t<li>Open your browser\u2019s Javascript console (info for\u00a0<a href=\"https:\/\/developer.chrome.com\/docs\/devtools\/console\/javascript\/\" rel=\"noreferrer noopener\">Chrome<\/a>\u00a0or\u00a0<a href=\"https:\/\/firefox-source-docs.mozilla.org\/devtools-user\/browser_console\/index.html\" rel=\"noreferrer noopener\">Firefox<\/a>) and run\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/v2\/en\/skuid\/debug\/#how-to-enter-commands-in-the-console\" rel=\"noreferrer noopener\">skuid.debug.modelMap()<\/a>\u00a0for v2 pages or\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/v1\/en\/skuid\/debug\/\" rel=\"noreferrer noopener\">skuid.model.map()<\/a>\u00a0for v1 pages; these allow you to see raw model data.Review the status of each of your model conditions and the grouping logic that\u2019s being applied to the conditions.<\/li><\/ol><p>In this example, the condition logic is 1 OR 2 OR 3, but we know the model has 5 conditions, so perhaps those last two conditions are being ignored.<br \/>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/cef87ea4-f069-4862-a660-9926a325b13c.jpg\" \/><\/figure><p><br \/>For Salesforce objects, open up each model listed by the above commands and scroll down to see the\u00a0<a href=\"https:\/\/developer.salesforce.com\/docs\/atlas.en-us.soql_sosl.meta\/soql_sosl\/sforce_api_calls_soql.htm\" rel=\"noreferrer noopener\">Salesforce SOQL query string<\/a>\u00a0used to retrieve the model\u2019s records. Check for any extra or missing WHERE statements. You can also copy and paste the query string into\u00a0<a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.code_dev_console.htm&amp;type=5\" rel=\"noreferrer noopener\">Salesforce\u2019s developer console<\/a>\u00a0to see how it behaves outside of Skuid pages.<\/p><p>In this example, looking at the query string, we can see that the WHERE clause doesn\u2019t make any references to the fields in our two new conditions, which confirms the theory mentioned above.<br \/>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/6686fc95-f319-46d1-9ee2-be4dc742afa7.png\" \/><\/figure><p><br \/>By default, the\u00a0<a href=\"https:\/\/docs.skuid.com\/latest\/v1\/en\/skuid\/models\/conditions\/#properties\" rel=\"noreferrer noopener\">grouping logic<\/a>\u00a0should have all active conditions applied. The WHERE clause should contain all five conditions and use AND, not OR.<\/p><p><strong>Outcome<\/strong><\/p><ul><li>We found that the grouping logic for this model had been customized in the past to read 1 OR 2 OR 3. This needs to be adjusted to accommodate any new model conditions we add.<br \/>\t\u00a0\t<figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/219a86b8-6654-4885-921e-34d2bad34077.png\" \/><\/figure><br \/>\t\u00a0<\/li>\t<li>In this example, if you add a fourth model condition to this model, the new condition will be ignored until you update the custom logic to account for condition 4, like 1 OR 2 OR 3 OR 4 OR 5, or (1 OR 2 OR 3) AND 4 AND 5, etc., depending on your desired logic.<\/li>\t<li>This is also true if you add an automatic filter to the model. When you add an automatic filter, the page Composer will add a grayed-out autofilter condition to the model which needs to be represented in the model\u2019s custom logic.<br \/>\t\u00a0<\/li><\/ul><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/54476e12-7d5b-4d72-9e1b-300cfe7d6280.png\" \/><\/figure><p>\u00a0<\/p><p><strong>Additional Information<\/strong><\/p><ul><li>By default, model conditions use simple AND operators for their logic, which means all active model conditions must be true for a record to be returned.<\/li>\t<li>More complex grouping logic is possible using parentheses for grouping conditions together, and OR operators in addition to AND operators.<\/li>\t<li>Custom grouping logic is a useful model feature, but it\u2019s also easy to overlook.<\/li><\/ul><p><strong>Get help with an issue<\/strong><\/p><ul><li>Ask in the\u00a0<a href=\"https:\/\/community.nintex.com\/skuid-89\" rel=\"noreferrer noopener\">Skuid question forum<\/a>.<\/li>\t<li>If you have a support entitlement, ask your question in\u00a0<a href=\"https:\/\/customer.nintex.com\/_login\/nOmypkvimaCWoqVmQ4L0xPDBLR7MMJWa.aspx\" rel=\"noreferrer noopener\">Nintex Customer Central<\/a>.<\/li><\/ul>","categoryName":"Skuid NLX, SFX, and EXP","categoryId":"86","contentType":"article","featuredImage":"","likes":0,"views":21,"votes":0,"replyCount":0,"publishedAt":"2024-06-05T13:53:53+00:00","lastActivityAt":"2024-06-05T13:53:53+00:00","lastContributor":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"lastPostId":0,"author":{"id":"20513","username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg"},"sticky":false,"publicLabel":"Knowledge Base","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false}],"101":[],"102":[]}}"> </div> </div> <div class="col col--side qa-div-side"> <div data-preact="knowledge-base/navigation-loader" class="box__pad--sides--mobile-only" data-props='{"currentCategory":55,"categoriesV2":[{"id":55,"type":1,"title":"Technical Articles","description":"Discover concise troubleshooting guidance for resolving common Nintex product issues.","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":62,"type":1,"title":"RPA","description":"Find troubleshooting tips and solutions tailored to Nintex RPA to help resolve common issues and optimize automation.","thumbnailImage":null,"parentId":55,"isContainer":false,"children":[],"visibleTopicsCount":151,"url":"https:\/\/community.nintex.com\/rpa-62"},{"id":58,"type":1,"title":"Process Discovery","description":"Access troubleshooting tips and solutions to address common challenges and maximize the value of Nintex Process 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